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Maytag Washer Model MTW7200RF
Maytag - 5.3 Cu. Ft. Smart Top Load Impeller Washer with Extra Power and Sanitize Cycle with Oxi - Midnight Steel
Get a clean you can see with the Maytag Pet Pro washer that's built to trap and remove pet hair. Press the Pet Pro option to activate the built-in Pet Pro Filter to visibly remove pet hair. Extra Power boosts stain fighting on any wash cycle so you can walk away while stains wash away. The Deep Fill option delivers more water when you want it with your choice of deeper water levels, while the built-in water faucet delivers a quick rinse or a long soak leaving clothes ready for the wash cycle.* Plus, smart washer features help you stay in control and efficiently manage laundry from anywhere.** Maytag app to remotely start or stop your appliance and get end of cycle notifications.And with a 10-year limited parts warranty*** on the direct drive motor and stainless steel wash basket, this washer is ready to tackle loads for years to come.*Bulky items cycle only available with deepest water level**Appliance must be set to remote enable. WiFi & App required. Features subject to change. Details & privacy info at maytag.com/connect.Use the Maytag***See product warranty for details
Manufacturer: Maytag
MODEL: MTW7200RF
MSRP: $1079.99 USD
Maytag Washer Model MTW7200RF Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error
FIX: The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Washer Model MTW7200RF
Keep having the problem, the display panel tells me to close the door when the door is closed. I had a repairman repair it. 2 months later it started happening again. Im buy another microwave. It doesnt make sense to have it fixed again.
I have a Maytag refrigerator, Model #MBR 2256KES6, that is only 18 months old. It has totally stopped working. First, there was a large puddle of water on the kitchen floor and then a loud clicking noise in the middle of the night. It does not cool the fridge or the freezer. I cannot believe that a $1300 product is done working at 18 months. I cannot afford a new refrigerator. They should be arrested for selling such junk to the public.
I have filed a class action lawsuit against Whirlpool for their faulty control panels in their Whirlpool and Maytag dishwashers. Please contact my attorney, Eppsteiner & Fiorica Attorneys, LLP, at 866-548-8857 and let them know if you own or owned a dishwasher with control panel failures.
Dishwasher is around two-three years old and it will not start or drain. From what I can tell on the internet, this touch-pad control panel has been an ongoing problem for Maytag. Will try to fix myself, and if I cant fix it, I will buy a new dishwasher but not a Maytag. By the way, my washer and dryer both went out this year - five years old and both are Maytags. Stay away from this brand.
Purchased a pair washer/dryer Maytag Bravo XL module from Home Depot, Brentwood, CA #1076 branch. The first day I received my machines, the dryer had a defect. I called them within 24 hours to report the issue and requesting a return. Home Depot wont take it back; they said I have to go though the factory warranty to fix any problems. Its like buying a car, once you drive it off the lot its yours they said. 3 weeks after the washer started making noise. Home Depot kept delaying my claim for more than six month so I couldnt dispute the charges with the credit card company and avoid the California lemon law. I consider this a loss of money and time. Worst appliance purchase experience ever.
It washes extremely well. Its reliable. The wifey loves it and thats enough for me!!! I have had no major mechanical issues. Since 2012 we use it heavily and every other day. I would purchase same brand if need be but Im confident that would probably be in 2024.
We just received a Maytag delivered by Home Depot. THe box the diswasher came in was soaking wet. I called within 30 mins of delivery to report this. Home Depot called and Maytag refuses to replace the diswasher stating that it comes wrapped. No it does not, the diswasher and insulation were soaking wet. Maytags response is just let it air out. So Im supposed to air out a 470.00 brand new dishwasher. Home Depot is also getting its one star review for refusing to replace it and letting the third party contractor get away with delivering a damaged unit.
The engineers at Maytag saved a few pennies by only using one thermistor for temperature control. It is in the box. There is nothing monitoring the temperature in the freezer. If you put your fridge in the garage where the temp is 40 degrees, the motor will never come on, and your frozen foods will melt! In my new MRT118FFFZ01 unit, the temperature in the box varies by plus or minus 3 degrees F, but the freezer varies from minus1 1 to plus 25 degrees F. 36 degrees difference! Lousy design. Have had two service calls, and they both said that this was the way it was designed and there is no fix for it.
I bought the washer dryer combo. Dryer already broken. Washer is very loud when it changes gears. Would not recommend the washer or dryer.
I have had a few dishwashers in the past, however this is the worst product I have ever purchased. After a couple of years in service I needed a new control panel which cost $200.00. The dishwasher defaults to heated dry and the exhaust for the dishwasher is right behind the copper electrical runs so it corrodes and fries the runs. The way I see it Whirlpool and Maytag saw a unique way to gouge its customers for parts. They also have a rope and plastic cable system that attaches to the door spring that continues to break cost $28.00 a piece, I have replaced two. Now I see that one of the pulley guides (plastic) is broken and split cost??? Here is another brilliant engineering feat, the door panel clips into the control panel so that when the door is pulled in a normal fashion it comes loose. If you buy this line of dishwasher (p.o.s) plan to work on it and buy parts on a constant basis. Here is my advice: buy one control panel, two cable systems, and a couple of cable pulleys or buy a cheap dishwasher as a replacement and save some money. Run from Maytag or its parent company Whirlpool - let the buyer beware.
I did not purchase it. This range came with my home. The electric range works great. It is thorough and I dont have to worry about the gas being on and filling the house up. Electric may not be for everyone, but it is the way to go for me. I will look for similar if not the exact same make/model if a replacement is necessary. I dont mind spending a little extra to ensure the product will last. So many products dont last nowadays and it is sad. I am not an avid cooker, actually I tend to mess up a lot of food recipes but the electric range helps me to reduce the number of problems I run across with the durability and accountability of the product. It cooks throughout the entire dish/pan and I have never had a problem with the unit working properly, just the user not working properly. Haha.
When I went to whip down the small shelve under the knobs, I cut my finger on the sharp metal. Was told that is the oven vent. Checked out your instruction book and found NO mention on that being a danger and to take care when cleaning. If I had been informed of that sharp metal piece I dont think I would have looked at your stove. The metal has razor sharp edges on both sides making it almost impossible to get too close to cleaning it. That shelf is a nice place to collect dust, grease and food boil overs and now I have to be extremely careful about cleaning. Thanks to someones not thinking in their designing. The stove is what I wanted other than that one fault.
I am extremely disappointed with Maytag and the representatives I spoke with this evening. One laughed after I told her I was 7 months pregnant and without a fridge for a week after owning it less than a year. I was repeatedly and curtly told, We dont cover that, when I asked only to replace the recent food I had purchased. After having to request a manager several times, I was put on the phone with Dana ID ** who said she would not be able to help with any food despite the delay of a week for repairs to our fridge. However, she could extend our warranty for 6 months.The only reason we were able to get someone out as early as we did was because we knew a licensed Maytag service repair company. Otherwise, we would still be waiting for someone to come out to tell us it would be another week before repairs. The originally assigned service repair company by Maytag did not return our call. There was no concern or empathy from the Maytag representatives that I was pregnant and could have eaten food that was not cooled to prevent bacteria growth that would harm me and my baby.Even their service repair technician recommended to contact them about the spoiled food since it was impossible for the repairs to be completed before the end of the week. We will never purchase Maytag again. The appliance failed with no warning in less than a year, and the representatives made no effort to resolve our issue of being without food for a week.
Purchased a Maytag refrigerator on 08/15/13 model #M1TXEGMYQ01. Started having cold problems 06/15/15, called company. 1 yr warranty expired 08/15/14,had to replace a 22-month ref on 07/15/15. Prior I owned a Hotpoint that lasted for 17 yrs and the last one was a GE that lasted for 18 years.
Ive only had my Maytag Bravos XL Washer for two years and I HATE it. It constantly gets off balance during the rinse and spin cycle. What should take 30 minutes takes triple the amount of time. My washer is in the basement and I constantly have to run up and down the steps to readjust the clothes in the washer. Ive started to just stand by the washer now during the rinse and spin cycle. What a waste of time. I would not recommend this washer to anyone. Also, it does an awful job of rinsing out the detergent and softener. All of my dark colored pants have detergent and softener residue on them after they come out of the washer. Ridiculous!
Bought this Maytag Bravos Washer online from Lowe’s in the holiday season of December 2017 because my previous Maytag HE washer broke after 17 years. I have had nothing but issues with this washer right from the start. The clothes do not come clean as I find myself putting them through the wash cycle two or three times to have them washed and come somewhat clean. The clothes come out soaking wet that I have to put them through the rinse and spin cycle at least one or two more times. I called Lowe’s to complain about this washer and they said they only have a 30 day return policy and they would be happy to call for service for me. I told them it didn’t work from the start but they didn’t care. So now, sadly, I have a repairman coming this week to fix my new washer, And hopefully he can fix it that I can use it and it can properly wash clothes. I wish I would have her read the reviews on Consumer Affairs about this washer before purchasing this Maytag. Not happy with Maytag. I would have never bought it and bought a different brand. Codes appear on the face of the washer better. Nowhere in the manual that I had to personally download myself because it didn’t come with one. And oh did I mention that I need a step ladder to reach into the bottom of the tub? This washer should come yellow because it is definitely a lemon!
Maytag, you are still trading on your good name but that will not last! I owned a Maytag, agitator style, for 20 years and it was still running just fine when we built a new house. I thought it would be wise to buy new appliances for my new laundry room so I chose the beautiful and expensive Maytag Bravos XL. I regret that decision. The washer lasted 4 years and began to have problems draining last week. The liquid that stayed in the washtub until the repairman could get here was so foul smelling! He came back today to replace the drain pump and now the washer is showing that the interface and CCU are not communicating. So now we are ordering another CCU and I hope this fixes the problem. I agree with all of you who say you will NEVER buy another Maytag again. Maytag, are you listening?
In October of 2012 we bought a Maytag Refrigerator Model MFF2258VEM. In the spring and summer of 2014, we noticed puddling on our kitchen floor. We thought it was our dishwasher or sink since the $1800+ fridge was new, but couldnt find the problem. We travel a lot and are gone for extended periods. When we returned in winter of 2014, we discovered that there was substantial puddling and found a sheet of ice in the bottom of the freezer compartment. We did research and found that this is a common problem with all the bottom-freezer Maytag models, which then leak. We discovered that the leak had seeped into our kitchen sub-floor and was destroying all of our kitchen floor tile, causing cracking and breaking, a renovation of just a few years previous that cost a lot of money. There was NO problem with the floor until we put in this Maytag refrigerator. The remedy for the leaking is constant maintenance and a lot of work, totally ridiculous for a product that costs so much. I want to sue Maytag for both replacement of the refrigerator and the cost of replacement of my tile floor. Can someone please advise? Thank you.
Maytag Gemini - This is a double oven which I purchased in 2010. 2 days ago Apr 13, 2015, the outside glass in the bottom oven simply exploded. The oven was in use at the time. It blew the side brackets off and glass was spread into my dining room as well as a mess in the kitchen. Maytag was supposed to send repairman today. Have waited all day and finally called repair company. They knew nothing of the repair and supposedly will contact Maytag and call me tomorrow. We will see. In the meantime has anyone else had this problem?
Went from an old simple Maytag to newer model, but still somewhat basic compared to others. However still getting used to the water saver feature in that getting in the right amount of detergent as not to have it set on my clothes and having to put through another rinse cycle and a more slimmer agitator. But do like the Maytag brand.
Maytag front loader 5000 series error codes - After using my washing machine for 3.5 years, under light duty, I have an error code of SUD and F35 indicating that the pressure switch has failed and needs replacement. I will need to buy a new pressure switch out of pocket and replace.
We purchased all new appliances 3 years ago including a Maytag dishwasher. Same problem as a lot of others. We had the control board fail three times in just four months. Now today the repairman came and while he was here contacted other Sears technicians and Whirlpool technicians. They came up with the idea to replace the detergent dispenser which they said is causing the main control board to fail. However, while the tech was on the line with Sears and Whirlpool they done troubleshooting on the detergent dispenser and found that it was all within specifications. In fact, that was not a problem because it worked as it should. But in their wisdom they decided to replace the detergent dispenser. We now have to wait another ten days for the part to arrive and reschedule another appointment to have the detergent dispenser that works replaced. The serviceman that was at our house said that they are making him replace a part that is working and that this does not need to be done but he has to take instructions from Sears technicians. Our service person said that he doesnt anticipate that replacing the detergent dispenser will make the dishwasher work but he said if it does it will only last a few weeks as before and then fail once again. We have the dishwasher on extended warranty and there are about 22 months. I suspect that this one will be going to court to get resolved. Never Maytag again or Whirlpool.
I had purchased a brand new Maytag refrigerator and in less than a year, the ice dispenser stopped working. I had called Maytag warranty department in regards to this matter and they flat out said, There is nothing we can do about it. I will never deal with this company whatsoever and wouldnt recommend it to anyone about it. Less than a year and they refuse to fix the item they sold. No better than a used car lot attitude.
Very easy to use- just dial the button to the load of your choice! The only problem I have is it becomes unbalanced sometimes on a heavy load. :( And it is also energy efficient and lets you know when it needs cleaning.
I purchased a product less than one year ago. The clothes are getting snagged in seam on interior of the front panel. I went back to the store and felt the same gap in the seam on the panel on a floor model, so I know it is not just my machine. I called Maytag service and a representative acknowledged the problem but also said that if there is no fix for it, I would be charged for a service call even if no part was replaced- quite a contradictory statement. She said she doubles as the Complaint Department. If this is a manufacturing defect, it should be replaced. The front panel should be recalled.
I have a Maytag Washer and Dryer that I am very happy with. I have had both of them for about 6 years. I had a problem with the soap dispenser not working properly shortly after I purchased them, but a service technician came and fixed that within a few day. I will probably stick with the same brand when/if I do have to replace them.
I purchased my washing machine in July 2020 and it was broken by November. It took months without a washer before the warranty finally replaced my machine. I had the second machine less than 6 months when the water pump went out on it. They told me it would be two weeks for the repairman to come out. In the meantime my clothes were locked in the washer half full of dirty water. They told me we would have to force the lock to retrieve the clothes so they would not mold. The repairman called, never showed up, just called to ask what was wrong. Told me he would order parts and I had to wait 21 days to see if they would be able to find them. Today is day 21. I called the warranty back and was told it would be escalated and someone would call me in 4 days with a resolution. In the meantime I have spent $60 a week doing laundry for my family of 6 at the laundromat for MONTHS. Out of the 18 months have dealt with Maytag, I have spent more than 6 months at the laundromat. When I asked to be reimbursed the money I have spent they offered me a free 6 month extended warranty or a fifty dollar gift card. This product is garbage! The customer service is garbage. Dont waste your money.
Bravo Large Capacity Washer with Optimal Dispensers - 4.3 Cu. Ft. - The washers shortest cycles take at least an hour (not including having to do another spin/drain) and uses such little water that I have to use the extra rinse cycle on most loads. The washing machine is VERY hard on the clothes; towels (which I feel are pretty hardy) have been destroyed. Today the machine stopped draining/spinning completely and smelled like it was burning. I called the warranty number and was told it would be a week until someone could come out. When I tried to escalate a sooner repair date the manager Jessie refused to assist in any way insisting there was nothing he could do. I spent the morning calling my local repair shops and was able to find a Maytag warranty repair person to come out the same day, but had to call the warranty number again and have Maytag place the request. Sorry for the long post, but this washer is the WORST purchase I have made. The warranty experience was very unimpressive. I will not be purchasing anything from Maytag/Whirlpool/Jennair ever again.
Maytag Centennial eco conserve clothes washer - I purchased a Maytag (non-agitating) washer, (model MVWC400XW) just about a year ago and I cant tell you how dissatisfied I am with this product. It does not clean the simplest of soil from garments. I have actually had clothes come out of the washer after a complete wash cycle, with dry clothes. They recommend putting soap in first, at the bottom of the washer and then load clothes; I have had clothes come out stained as a result the clothes sitting on top of the soap. I am requesting that I be able to return (have this washer picked up) from my home and replaced with a washer with an agitator or a compatible washer that actually washes clothes. I believe that this may qualify as a lemon with regards to California lemon laws.
The control panel died on this dishwasher (MDB7749) after only 2.5 years of light use. I was quoted about $250.00 plus labor to have the panel replaced. I will not fork over several hundred dollars for a defective panel, especially since many others have complained about repeated failures and known issues with the control panel. No more Maytag products for me. I plan to purchase a Bosch to replace it.
The Maytag Neptune TL washing machine has always been extremely loud! It smells awful and now our clothes too! I have found mold in the washer and cannot get it all out even with bleach. My children are extremely allergic to mold and they have had problems because of this. I am very disappointed in this washer and find it sad that no kind of action has taken place to help people who have bought them.
First I would like to thank the salesman who has worked diligently to solve the problem I am having. The first load of dark clothes I washed came out with what looked like lint on them. It has to be scraped off. Yes I am using HE detergent. Yes I am using the minimum amount recommended by the manufacturer. & yes to all the other questions I have asked. The solution was to wash the dark clothes on power wash with an extra rinse. Very energy efficient! This was NOT the answer so I was given a 1-800 # to call. After giving all the necessary information & answering all of the questions about detergent etc. the conversation became a little more in depth. Does it happen with dark clothes? Do you dry your clothes outside or in a drier? It was becoming obvious to me that Maytag is aware of this problem. By this point I was even unhappier as no solutions were being offered. Finally after several would you mind holding the line again for just a minute he said he couldnt tell me to do this but some of his friends add a cup of vinegar to their wash. At this point I told him I was sorry I had ever bought this machine. He then said he would have a technician arrange an appointment. He arrived & declared I was using too much detergent even though by then I was using half on the manufacturers recommended amount. Buying an energy efficient washer where I have to use POWER WASH, EXTRA RINSE, VINEGAR & DRIER is not a good answer for a problem Maytag must be aware of as I read the reviews today. I have just done 2 loads of dark laundry with no detergent & the pants are marked so I WANT AN ANSWER.
In 2016 I purchased a matching Maytag washer and dryer. The reason why I purchased it because I was in a house and I no longer had a washer and dryer and I refuse to go to a laundry mat at the city to go to Nebraska Furniture Mart and it was a number of different washer and dryer combinations available. I had previously own a Samsung matching washer and dryer and it worked fine, my Maytag has dame of the same features and works great.
WOW, I cant believe a group of educated professionals made, tested, and approved such a washing machine. What a piece of crap. I could put my clothes in a bathtub and let the kids jump up and down on them and they would come out cleaner. I would love to have a heart to heart talk with the engineers who designed this, to ask, What were you thinking. What a waste of money, and a once good company, that will soon be going out of business.
Refrigerator (Model Mff2558vems) purchased end of November 2011. Early in 2013 notice refrigerator first forming ice all over freezer, including an ice sheet on bottom of freezer. Then noticed water around refrigerator. Called maytag and they sent repairman even though a little over year and out of warranty. Their service people seemed to know exactly what was causing the leak as they came in with the correct replacement part. Worked fine however, there was damage to my newly refinished hardwood floors which Maytag did pay to repair. A couple of days ago I opened the freezer and again noticed ice all over freezer. The next day, water all around freezer. I cleaned everything up, so I thought. The day after, we noticed the hardwood in kitchen buckling up far from refrigerator and the laminate in dining room bubbling, even though there was no visible sign of water. Called Maytag repair company but they couldnt come out for a couple of days. Called another local repair service familiar with Maytag refrigerators and he couldnt find anything wrong with refrigerator even though he knows leaking caused by refrigerator. Called insurance co. and they sent over service master. Leak is definitely coming from refrigerator. They had to pull up hardwood floor, part of walls, the dining room. They now have five large fans going and a defroster to dry things up. This is upsetting, as my daughters wedding is next month, my husband is currently laid off and I dont need this kind of aggravation again. I love the french door idea, so roomy for my large family, but I am now afraid of this refrigerator. I dont want it but think it is ridiculous I have to shell out more money when the refrigerator is less than 3 years old. I talked with a higher level supervisor at Maytag and they are only willing to give a 100.00 rebate towards a new refrigerator since the refrigerator is out of warranty. This is ridiculous. I thought by buying American I was helping our economy but what I got in return is heartache and crappy merchandise. If there is a lawsuit in California against Maytag about these refrigerators I want to join. My friend in N. CA who bought her Maytag refrigerator the same time I did is also experiencing leaking. So frustrating.
Almost one year to the date of purchase, my Maytag glass top range stopped working. The oven is still operational, but the range top does not work. The knobs turn and the surface lights go on but the elements no longer heat up. Trying to get a response from a real person at Maytag was impossible. I was put through a myriad of prompts that led me to scheduling a service appointment. I called AppliancesMart and got a wonderful sales person who said a service call would cost me 60 to 80 dollars and that he had not heard of repairs below $300 for this type of problem. Needless to say I am very angry and disappointed that I had not done more research before I purchased this item. If I can prevent one more person from making this same mistake, I will get some modicum of satisfaction out of this horrible experience.
I bought a Maytag dishwasher (model #MDBH979AWS3) from Home Depot on July 2010 and had it installed. After 2 weeks, I found water leaking into the basement. The installer said rubber gasket in water line de-laminated and caused leak under the dishwasher and flooded the floor to basement. Product defect and water damage covered by Maytag insurance. Now Feb 2012, about 1 1/2 years after buying, the touch panel controls dont work. I called Maytag regarding any control panel recall and they said no and its out of warranty. The advice given was that they can send out a serviceman for $269 to fix with parts, labor and one year warranty. It seems like planned obsolescence. Dont buy a Maytag.
I have read all the complaints. I have similar issues with Maytag Bravos. I’m frustrated that modern tech products stink to high heaven, especially when we refer to clean clothes not being cleaned well. The specific issues I keep getting are the following: the LF codes appear and the cold water does not fill so that it wont rinse or drain. I have replaced the defective washers and that helped for one load. I refuse to fix it. Why throw good money out for the same bad product? I’m looking for a no bells and whistles washer or dryer that works. I have issues with the dryer, too. No more Maytag products in the future. Question: Who truly makes a good reliable product nowadays?
Ice maker not making ice, lights on the temperature controller are all flashing, ice/water dispenser door continuously opens and closes, refrigerator and freezer both do not cool/freeze properly. I purchased a new main control and low voltage board at a total cost of $400 and replaced them to no avail. Nothing changed when electronic boards were replaced.
We’ve had our Maytag washing machine for 29 years, and it’s still going strong! We’ve only had it repaired once in all those years. It’s a top loading washing machine. It has a suds saver, and a gentle cycle, too.The agitator’s in the middle of the barrel. Although it’s an old machine & not as energy efficient as the new ones are, we’re planning to keep this one for a while. Too bad newer machines are expensive and aren’t built to last!
I bought a Maytag Gemini double oven gas range 5 burners (model MGT8885XS000), even air true convection cooking. Within 4 months, 1 of the gas valves (knobs to turn gas on with) froze. I could not turn one of the top burners off. Maytag came out and fixed it. Three months later, another one froze. Again Maytag came out and fixed it. Our warranty ended. Over the next year, all five burner valves have frozen. I called Maytag, told them what happened. The most they could do for me was to give me the part half off. So I can pay $200.00 for parts and pay for a repairman to come out and fix it. The oven cost $2,000.00. I am still paying for it. Chances are if I repaired it would break again.
I would never buy a Maytag dryer again. It has been serviced 3x since purchasing in 2010.
Purchased a refrigerator freezer in 2012. It freezes the refrigerator contents, ruins vegetables....freezer doesnt freeze the contents....stopped making ice. Clicks on and off every two seconds sometimes for twenty minutes......
Same as the rest of complaints. Dryer needed a new motor 3 months after purchase. Crazy. Door magnet replaced at 5 months. Lint screen replaced. Washer electrical board replaced at 8 months. Cloths come out wrinkled, tore up with holes and I have like bleach spots on clothes that I didn’t use bleach with. Now the washer is screeching and coming UL. My husband thinks its the bearings and tub seal. Called Sears and parts alone are 185.00 not counting labor. Of course its out of warranty now. Seen comments about a class action lawsuit. I really think this product deserves one. Why should we as consumers have our hard earned money wasted on a product that doesnt meet our standards for a quality washing machine that we thought we were buying. Whos in.
Please read Michael of Davenports review. I read it and word for word this is my experience. This washer is the worst Ive ever had. If I could get back my old 20 year old machine, I would trade it in. Dont buy, youll hate it.
Just had the repairman here. This machine is computerized so it won’t last. It does not have a setting that lets me do any load of laundry the way I need to do it. I have to use heavy duty to do a load and then it takes 2 hours. When I want to do a load of sweaters on delicate it will not put near enough water in the machine to wash them. The normal cycle does not add enough water to wash, let alone rinse the clothes. I can’t choose the size of the load based on how much I need to wash so I have to do more loads at 2 hours each or do everything on bulky. Whoever came up with all this needs to be fired. I am extremely unhappy with this machine and I have loved Maytag for years. No more.
Maytag MDBH979SAM1 w/ Steam - I purchased this dishwasher Jan 2014 as a scratch or dent at the Sears Outlet. The dishwasher worked great until 4-5-2015. About 3 months after the warranty ran out I called Sears and asked if there was any extended warranty coverage since I used the Sears card. They said No, but recommended I call MasterCard since my card had the MC emblem. MC says that they do extend the warranty up to 12 months. I just filed a claim and hopefully will get a paid for repair. So, if you used a credit card, you may have a warranty extension like me. Check it out. 2 stars because the dishwater is a great unit except for the control board. What a shame Maytag.
Five years ago made a major investment on new techno with this washer/dryer. This is an updated review. Since the beginning the washer causes awful water hammer. Tried using arrestors, they dont work. Clothes are stretched out. You need to bundle each piece of laundry! The wash takes forever. Top loader has lid lock, very inconvenient - Dryer is OK but needs extra drying time. Would not buy this washer...
New side by side, water inlet to ice always freezes. Had a service man out, said some tube needed to be enlarged but still freezes up.The ice dispenser is total junk. Keeps spitting out ice after glass is removed and just a poor design. Dont recommend this brand.
Our Maytag Bravos Quiet Series 300 is anything but quiet. Within two years of purchasing it, we now hear an F18 jet fighter taking off from our laundry room. Neighbors near and far come running to avoid getting injured when the spin cycle kicks into after burner. Seriously though, this looked to be a nice machine and operated flawlessly until a month ago when the spin cycle started sounding like a jet fighter taking off. I am handy and often fix appliances and things around the house. From reading reviews here on Consumer Affairs and other places, I am finding that the noise problems are more common than not. Investing $400+ into a replacement tub/bearing set would further support Whirlpool/Maytag and the sucking sound they make to get at my wallet. From what I have read, I am likely to have more problems after fixing this one (it will likely break again). I am going to quit while I am ahead and purchase a new washer. Whirlpool/Maytag will never see my business again. Its ludicrous to have an expensive appliance like a washer only last two years. BTW, I just spent $200 to replace the control panel on my 4-year old Maytag dishwasher. A cheap and horrible design. The part probably cost $10 to make. BOHICA. (bend over, here it comes again). FYI: Whirlpool owns and sells its products under several other appliance names. Names that include, Kenmore (yes, Sears), Maytag, KitchenAid, Jenn-Air, Amana, Gladiator GarageWorks, Inglis, Estate, Brastemp, Bauknecht and Consul (Wikipedia source). Like a Lotto Scratcher, peel the Whirlpool or Maytag name sticker off and underneath you will find the real name... CRAP! Its sad to think that you have to purchase products made in Korea to get quality. Very sad.
The washer that always needs repair! My first problem with my Maytag washer was that the sensor needed replacing (wont wash or spin). Since then I have had the sensor replaced and motor replaced. Today, I had to call for a service call, and was told that I have to wait over a week! Bad customer service!
I purchased this washer two years ago. It is supposed to be high efficiency so I was using cold water with the Water level sensor. The first load of dark clothes I washed came out with soap streaks all over them. This happened every time I washed dark clothes and sometimes they were barely wet. I emailed Maytag but they didn’t reply, so I called customer service and was told I should always use warm water and when washing dark clothes select a deep water wash. How is this HE?? When I wash towels or sheets everything comes out tangled and I am only putting in one set of queen size sheets. I will never buy another Maytag.
I purchased a Maytag dishwasher in March 2005. About every 8 to 12 months since Ive owned it, the control panel malfunctions and needs to be replaced. I was told by the repairmen (similar to the many other postings below) that the malfunction is due to a faulty design where warm moisture shorts out the electronic control panel. For a few years, I paid for a service contract. But this seemed quite unfair, given the regularity of the same malfunction. Given that this is such a common problem, isnt there some responsibility by Maytag? This is clearly a faulty design. What about the legal responsibility for a recall? Is it possible that, together with other aggrieved owners, a lawsuit against Maytag would be the appropriate action?
I have a Maytag refrigerator that is 7 years old. It works fine except it needs a new freezer door gasket. In trying to get the part so it can be repaired I discovered that they had chosen to discontinue production of this part. I can no longer get it anywhere. They were the most unhelpful customer service I have ever worked with. They refused to try to find a part for another model that may work. They refused to offer a discount on a replacement product. They even refused to give me a phone number to talk to management. I had always been a loyal customer to their brand prior to this but I will never again purchase a Whirlpool or Maytag product. I dont expect not to have an issue but I do expect the ability to be supported in obtaining a commonly replaced part for a major appliance that is less than 10 years old.
Maytag HE Top Load Washer - We bought our whole house lot of Maytag appliances 6 months prior to when we would need them, in Nov of 2015. There was a great Canadian Black Friday sale event special, so we purchased the whole lot at Home Depot thinking we had got a great deal, however back then there were very little reviews on the washers, as they were fairly new. This is the absolute worst washer, I have to pause the washer after the water level that the sensor allows finishes and add at least a bucket more of water to cover the clothes and clean them properly and rinse them twice to make sure the residue from the soap gets washed off (I use HE pods, so not using too much soap). Certainly not what you would expect when you buy a high-end appliance. Im going to replace it, but I cannot even try to recoup any money back, as I couldnt/ wouldnt be able to sell it to anyone knowing that it is just garbage!! You would think that a high-end appliance company like Maytag would admit that this appliance is a mistake and offer the consumers that purchased this junk a credit towards a washer that will do what is expected!! Think about it Maytag... you have lost a lot of future business by ignoring the fact that this machine is not what you advertise as a company that stands behind their name. I am sure to tell everyone that I know about the disappointment in this product. I have a friend that has a LG HE washer and it works great... so no excuses about water consumption regulations... its just not designed properly!!
Bought a Maytag front load washer. When it is operating it is very loud. Some parts of the washer are made of cheap plastic. The Optimum detergent dispenser also of cheap plastic failed after 1 month. Disappointed in finding out only the outside metal box was made in America. All inside components are made in China which raised the cost $300 due to recent tariffs.
I bought a Maytag Bravos washer in March 2015. Over the summer I had two items, both cotton t-shirts come out of the washer badly stretched and torn. Other items have come out badly stretched, but not destroyed. After the second shirt was destroyed, I called Maytag (Sept. 2015). A young man was sent over. He ran the diagnostic, finding nothing wrong. He did not check the agitator. He reported back that it must be the way I loaded the machine. I use the Normal and Active Wear settings, leaving the center clear. My loads are very small. Under these conditions items should not get caught. Maytag stands by their claim that it is my fault. I only figured out what was actually happening when I saw an item caught.
Bravo Series Washer and Dryer. I hate, hate, hate this washer and dryer. I have had it for 2 years and hate it more every day. What makes is worse is the over $2,000 spent to buy this piece of crap technology. The engineer should be fired and sham on Maytag for selling such a piece of crap. Washer does not get clothes clean and I have pictures to prove the amount of dirt and lint and soap left on clothes and bedding. Very poor design, and worse yet absolutely horrible engineering.To wash one item on delicate takes 47 minutes. No way around it and you are limited to the water temperature you want to use and the spin cycle that you want for that item. Water level is too low no matter what setting you use. I have read and reread and gone step by step according to instructions with no success of clothes coming out clean. Clothes are also twisted and knotted and wrinkled like no other machine I have used in over 50 years. The washer is very limited in what it allows you to do. Bedding cycle is a joke that does not work at all. One of the reasons I bought this was so that I would no longer have to take the time to drive to a laundromat. I washed a comforter and so much soap and lint and dirt was left on the comforter. I still had to take it to the laundromat to get it clean.Dryer is just as bad. Even with the energy saver off it still takes 1 hour and 20 minutes to dry 4 towels that are 5 years old. I cant imagine how long it would take to dry brand new fluffy towels. It was engineered to sense when ONE piece of clothing is dry. I want ALL my clothes dry, not one piece and the machine shut off. How stupid is that??? Engineers - design it so it senses when clothes are still damp and the machine keeps running!!! I can only use the time dry setting because no other setting even comes close to getting the clothes dry.To top off the hatred of this machine some damn engineer apparently thought this was a car and needed to be aerodynamic with a curved lid on both washer and dryer so you cannot put anything on top of the machine!!! Not every house is 5,000 square feet with plenty of room and storage!!! They want to force you to buy the drawers to put underneath and then the washer becomes too tall for short people to reach down into to get the clothes out. There is not one positive thing I can say about the washer and on top of it I will never purchase another item from the store I bought this set from. I have had service come out time and time again and they say it is an installation problem. Installation says it is service and yet no one will admit it is just a very poorly designed machine. Do not buy this brand or series of washer and dryers. This series deserves a minus and the company should replace every set sold!!!
Maytag model #MDB6949SC, purchased Feb 22, 2015. In early May plastic parts from the top rack wheel assembly broke. Assembly unit replaced at no cost through the 1 year warranty. (cost = time and effort to arrange replacement with repair person). Same parts broke again in November - replaced at no cost again under warranty. Warranty expires in two months. If past performance indicates future performance, this part will need replacing twice a year at ~$140 per visit or $280 per year. Not a good thing. Called Whirlpool and with several calls and emails. They offered an extension of a year on the warranty. I think using plastic for this wheel assembly unit is a design flaw. Would not recommend this dishwasher.
Dont buy this machine. Although it is an HE machine and supposed to save on water, it does not give enough water to at least cover the clothes. I had repair come in and they changed the computer but no improvement. The cycles determine the water amounts not the type of clothes you are washing. So if I only a few things I use cold water wash, if I have a half load I use deep water wash and have to add water to it. Its ridiculous. Do yourself a favor and get an LG. I wish I had.
I purchased my first Maytag (Bravo Washer) appliance in 2013 and thought this washer would last me for a minimum of 10 years. It started making noises occasionally right away but I wasnt too concerned until it started sounding like someone was banging on it with a sledge hammer. I waited 8 days for a repairman who told me the bearings were going out and it would cost $400-500 to repair. This is the worst washing machine ever manufactured. My advice is to buy any other brand. Dont be fooled by the Maytag hype. Their quality is nonexistent. I am shopping for a new washer.
The Maytag Commercial Technology wash machine, the one with the clear top, leaves soap residue on our clothes. We have tried different detergents, always high efficiency, using the extra rinse, using the deep fill and nothing works. We have tried cleaning with vinegar and using the clean washer cycle. We had 2 technicians look at it, one tore the machine apart, both said nothing is wrong with the machine. So, we are left to believe that we are stuck with a machine the leaves soap residue on our clothes as Maytag will do nothing for us because of the assessments of the technicians.
I purchased a Bravos washing machine 3 years, 9 months ago. It has stopped working, bad bearings. How can a major appliance fail after three years for bad bearings unless the bearing were bad to begin with??? The repair man knew by the sound the problem was bad bearings. The washing machine sounded the same as it always had, which means the bearing were bad from the start. My first washing machine, a Kenmore, lasted 21 years and a few months. How can you produce such a terrible product and expect I as a consumer would buy another Maytag product or recommend a Maytag product? Not to mention what will now enter a landfill someplace, terrible!
Purchased less than a year ago, Machine stopped working. Approved service company says no error codes visible must be ok. Machine still does not work month later, service again does not show up for call, following month same. Its still in warranty but they claim it is fine. Error code disappear right after popping-up no storage of error codes.. I had to buy small washer to manage home. Really bad choice of product. Will not use this brand again.
Had this front loading washer 13 months when the circuit board failed. I pitched a huge fit as Maytag wanted to charge me 75% of a new washer for the circuit board replacement. Fortunately they caved. I like how well it spins out and washes well. The door gasket is hard to keep clean. Has fresh setting so clothes do not get moldy if you leave them too long.
I innocently purchased cash from BrandsMart a Maytag French refrigerator MF12665XEM 7, serial #K22311026 in 06/30/2012 in Boca Raton, FL. I assumed I had bought the last fridge I would ever need because it was supposed to be a product that never needs servicing, according to the wide advertising of the bored Maytag repairmen. So I did not buy a warranty. This fridge is completely useless 3.5 years later and I do not have a leg to stand on, Maytag assures me. The only part thats still working is the compressor, which is also the only part that is warranted! Coincidence? What do you think? I cannot afford to replace it. Neither can I afford to fix it.It started with water from the lower freezer pouring out on the kitchen floor. The next few days the cooling element in the upper fridge went, followed by the inability of the fridge to make ice. Then the freezer at the bottom went completely. This appliance was well cared for by me, personally, ever since I bought it. In a week, it was totally gone (with the exception of the compressor). It has been inspected by accredited appliance repairmen who have told me it is gone! Gone? $2200 gone? I am a widow living on SS, now with no fridge. I bought this appliance with what I made from the sale of my house, when they couldnt give them away in 2012. I need a fridge! This is South Florida and temps even now are in the 90s F. I demand satisfaction from Maytag. I was told their very best warranty would have only been for 10 years. Listen, Ive had fridges that have lasted 20 years without any problem.My name is Elaine **. **, Boca Raton, FL. 33434. TEL# **. My e-mail is **. I demand a refund of this $2200 or at least a repair or preferably a replacement of this mess of a fridge. This is wrong! I am a widow and cancer survivor and I deserve better treatment than this! Contact me and tell me what you are going to do to correct this wrong! Or I will go to the press about your non-service and terrible products. I want redress for this injustice!
Have had the top freezer Maytag refrigerator for several years now, and it has performed great. Exterior is easy to keep clean, and the interior shelves come out easy for washing. Three drawers for fruits, vegetables and meat/cheeses work out great, and keep those products at the correct temperatures. Settings for both freezer and refrigerator are easy to see and change, if needed. Would buy another Maytag unit. Easy slide out for cleaning coils behind the unit.
The Maytag range was purchased locally in 2012. The racks kept falling as the oven cavity warped in a convex making the rack supports too wide. The racks fell at the best position to cook a turkey. This could be dangerous when lifting something like a turkey or pie with filling! I was told that the oven cavity is NOT replaceable and I needed to purchase a new range! $1,600.00 plus taxes were spent just three years ago and now Im being told it cannot be repaired, no parts are available and needs to be replaced! Im sorry but I feel cheated and hurt because Maytag will not give any concession despite my pleading. What a dirty way to conduct business! No concession except an offer to cancel the service charges so far if I replaced it with another Maytag range from Delhi Radio Ltd. Are you serious?Why cant wider racks be provided for in these cases? Just what kind of engineer would compromise the thickness of a ranges oven cavity? Then build the range in such manner that the defective part is not available and cannot be replaced? Its a sad day for Maytag! Shame on you! Ive seen Maytag washers built in Newton last 35 years of hard family type washes! Whirlpool has purchased the name, stamped their own products with the Maytag name, and rested on the fine reputation of the name brand. Everything else is different! The Newton plant is in mothballs leaving hundreds of proud faithful employees stranded. Its a sad day for me and many others who were duped by a brand name and got something completely different.
Front load washer. When load is done. Removing is one long string of clothes... Is a large load washer which I like. But you cannot add any items after you close the door. And you always forget something that needs washing.
I have been very disappointed with the 2017 model of Maytag washer and dryer as the washer does not clean the clothes as it should. There is the inner part taken out with no agitator and I believe that is the reason that the clothes comes out not white or cleans as I am use to it being before with my other machines. I think they need to reinstall the agitator to clean the clothing thoroughly. The dryer takes longer to dry the clothing and it uses more hydro which cost a lot more monthly for us to have to pay out. I will never purchase another washer and dryer as this in the future.
I have been struggling with this machine for the last year. Just does not wash. I have tried power wash. Bulky sheets. Double rinse and nothing works. I bought this machine last year from Lowes and its my worst investment. When the load is finished the clothes are still dirty. Actually worst than when they went in. Read the entire booklet to no avail. Hate this machine
Bought a Maytag refrigerator/freezer 18 months ago. The freezer went bad. The first repair guy said it needed a new computer board which wasnt covered. Called Maytag, they wanted another repair service to look at it. He said it needed a new evaporator. We have now spent $250 to be told the repair will cost another $500. Maytag will make a goodwill gesture because we are a nonprofit business to cover the part only so we will still be out another $300. This is unacceptable for a relatively new Maytag. Obviously they can no longer be counted on to back their equipment. Very disappointing.
We purchased a Maytag dishwasher model number mdb7749sbm in April 2013. March of 2015 the controls stopped working completely. We looked online and instantly found it was a problem among many others, and said it was a result of corroded ribbon cable. We opened the panel and, sure enough, inside the ribbon cable the electrical wires were completely rusted through! We called Maytag, and, of course, despite the numerous complaints of the same problem, they would only fix it if we paid $250, or send us a replacement part for $350 to fix ourselves. Not going to spend that much on a dishwasher that already cost $600 and only lasted 22 months! We are attaching a picture that shows after we tried cleaning the rust (when Maytag refused to fix it) how much of the electrical wires disintegrated! We tried soldering a small wire to connect it again, but the ribbon was so thin it just melted right through.
Not long after dishwasher MDB7609AWB2 was out of warranty the START switch on the keyboard would not work. Called dealer and they sent someone out to check for a charge not quite $100. Could not fix it so said it needed a new control panel which with labor was almost $200. Doesnt work so get it fixed. Now less than 3 years later the same thing has happened - wont start. Lousy engineering and part probably made in China to save Maytag money, I feel is the cause. This is happening over and over to those of us who purchased in good faith what used to be a reliable product from a reliable company.
I have a 2 year old Maytag Dishwasher (barely used - it is a weekend house) MDB7749sbm1 and the control panel went out about 2 months ago – I followed another person’s advise of hitting normal and heated dry buttons 3x quickly and that seems to wash the dishes – not sure what cycle it is on because all the lights go on including 2 hr delay. I called Maytag and they kept me on the phone and hold with multiple agents for 34 mins and finally agreed to send someone at no cost to see if the problem can be fixed with no cost to me. I will keep you updated.
I bought a Maytag washer in Sept. 2018 because the company had a reputation of making quality products that did not need repairs. I was wrong. Because I live alone so at most I washed two loads a week, so the company cannot say it had been overused. After a little more than a year I notice at times the wash cycle took too long. One time I tried the 2 rinse cycle and it would not quit washing. A repairman reset the computer to factory settings (he was at the house repairing a refrigerator) and it worked for a few months trouble free before dying. I will not purchase another Whirlpool product since the company did not stand by its product.
Just purchased a Maytag French Door Refrigerator and am I sorry I did! Very noisy and runs continuously. Maytag says it is because it has high-efficiency compressor and fans? How is running continuously efficient? The continuous noise actually keeps me awake at night. Not sure what to do as I have spent $1700. :(
Purchased the Maytag Bravos washer and dryer at Home Depot. Previously had a Maytag set that was 25 plus years old that still ran well but was rusting out due flooding. Figured Maytag had great products. Have had mine for 4 years now and had nothing but trouble. Paid countless service calls, mainly on washer, will work for a short while and then stop again. Cant put more than 4 towels, or 3 pairs of pants or basically anything or the codes start popping up. I am so angry that a product I paid a lot of money for is such a piece of crap. Maytag Company has been no help and I see with all the complaints on this site I am not the only one who feels this way. A class action suit would be great!
Just purchased/used the washer. One needs water to wash clothes. I added water to the machine just to get the clothes washed. How can this pass any reviews when it does not use enough water to clean a set of sheets? Not to mention rinsing. Does anyone wash clothes in the group that designed this machine?
I just found this website & do not have my model info with me. But we have bought 2 Maytag refrigerators since 2001. We still have the 2nd refrigerator but I want to replace it as soon as we can. They were different models but had/have the exact same problem. They freeze up into sheets of ice and then leak puddles of water on to the floor. Makes me mad when I see their ad about how great their product is - what a load of crap! My first refrigerator was a General Electric; it was still running after 19 years when I left the farm. I still have my 2nd General Electric refrigerator (18 years old) down in my family room - running like a top! NOT EVER GOING TO BUY MAYTAG AGAIN!
I purchased Maytag French door stainless fridge 5 years ago for $2200. The doors were out of alignment and I put in new control board; both items almost right away. Then in May 2011, we had to replace another control board for about $400. Then in July 2011, the compressor went out at a cost of $300 for the compressor, $350 for labor. I called to Maytag, Gwen agreed to pay for the compressor but not the labor to put it in. So we now have about $1400 invested in our $2200 refrigerator. Letters to Maytag CEO Mr. Fettig remain unanswered. Do not buy a Maytag appliance!
We bought our refrigerator 14 months ago and it has a 10 yr limited parts warranty. Both the freezer and refrigerator quit working, right after we spent $600 in groceries. I called the warranty dept and the soonest they could get here to service it, was 9 days later cause they only go thru Diamond Preferred, to do the repairs. Then on the 9th day, Diamond Preferred calls to let us know that unfortunately, they cant get here to fix it until another 5 DAYS!! Two weeks with NO refrigerator and freezer, is ridiculous. They should pay another repair place to come out instead of just relying on the ONE!! Our food is now ruined, $600 worth. And to top it off, weve had to eat out costing us more money, and then once its finally fixed, we have to go buy more groceries. I will NEVER buy a Maytag appliance, ever again!
Purchased this machine (Maytag Bravo Washer) in May, 2015. Drive motor blew Jan, 2017. 18 mo. old. 10 year parts warranty and a tag on the machine that reads MCT (Maytag commercial Technology), which leads the consumer to believe this heavy duty machine. I called the warranty number, as I had properly registered the machine on the day of install. Said he would have a new drive motor out to me in 7 to 10 weeks. Yes. WEEKS. Really? I advised the operator that 3 parts stores in my area had the part available, and asked if there wasnt something we could do. He said no they are back ordered. How is it that Maytag cant get their own parts. I purchased the motor for 118.00 and my clothes are now washing again. NICE job Maytag. I suggest finding another company to buy your appliance from. Promises made are not promises kept. DO NOT PURCHASE THIS MACHINE.
Bought new in 2006. From the beginning it shook a little. I could not use high speed without leaning against it and pulling upward on the unit. Maytag service workers came out and at first said they needed to balance it. That was not it. Then they said it was the drawers that I purchased as an option. Finally, one guy just straight up said they had no answer for it. Then came the day, last month, it was spinning and suddenly it started to rock and I ducked out because I thought the tub was coming through. I seen smoke. Yelled for the kids to get outside. With the phone in one hand calling the fire dept, I ran for the electric box & started throwing switches. Fire dept said that is what saved my house. Now it sits in my dining area because of a lawsuit I was never contacted about. No parts are available. Thats what happened when Maytag chose to send the business to China. Now they are back to making them in the USA but why would I buy again from a company that does not make good? Well I love blogging and Facebooking. I know 40% of Central FL because Ive lived here 60 years, plus my husband serve all of Orange County 35 years. This review will go out all over. Anyone need a tall table?
I just purchased this washer in Feb. 2012. The motor had gone out in Oct. I called Maytag Service, they came out to repair it. In Nov., it was doing the same thing again. I called Maytag Service, and they sent someone out to fix it. They expected me to take off from work where they inconvenience me with this washer. It is a reject washer. They would give me another washer and not consider people having to work and cant take off for their reject washer. They said as long as it is under warranty. I feel that I should be able to get me another. This washer has given me problems since I had it.
My family purchased a New Maytag Washer and dryer about 1 1/2 years ago! Thinking that the name was far more Superior than anything we could afford! What a piece of junk! The washer is nothing but flashing codes! Unlevel this and always stopping and starting over with a wash, when in fact it doesnt shake and bounce itself into the middle of the floor! As best as I can describe, it literally needs Hurricane straps to hold it down! You can never wash a full load because it cant handle it! Now! Onto the pathetic dryer! Several weeks after they were installed was the first scenario with the dryer! We had a representative that does work for Maytag warranty to come and work on it, after telling me over the phone that if in fact the lint trap had lint in it, that I would have to pay the service call! Funny!! So after diagnosis he said the belt broke that runs the exhaust fan! He said it was fixed and went on his merry way! Several months down the road! Same routine! Broken belt that runs the exhaust fan! And once again several more months down the road! Guess what!!! Yep!! Broken belt that runs the exhaust fan!!! So now here we are! I am now into the extended warranty that I purchased from the furniture store which was almost an additional $250.00! And voila!!! Its broken again! So being the fed up person that knows what the answer is going to be, I take the front off the dryer like I have seen done so many times before!!! And what to my surprise do I find?? Another Broken Belt!!! So I am wondering!! Why so many broken belts! So I take my flashlight and look at the motor and housing that holds the exhaust fan and I notice that in fact the housing that holds the exhaust fan is BROKEN! Therefore, this is the cause for so many broken belts!!! Well, who should be responsible??? I contacted the extended warranty people! What a waste of time! After setting an appointment for Sears to come work on the dryer and after explaining on several Recorded Phone conversations what has taken place! The service man comes to my home and not even 1 minute after entering tells me that he cant work on it because I have self diagnosed my dryer! What was the purpose in me explaining to them beforehand what I found??? Why didnt they mention then that I should not have taken it apart or hey put the front back on!!! Now after causing a ruckus with the furniture company that I have spent well over $50000 with!! They want to supply me with a 1 time Customer Courtesy!!! Of repairing the dryer!!! Oh did I mention that I am a Professional Diesel Mechanic for a major Trucking Company that is far more capable of diagnosing something like this than evidently the person they sent the first 3 times!! NEVER AND I REPEAT, NEVER BUY ANYTHING MAYTAG!!!
I purchased this product at an authorized Maytag dealer sixteen months ago (Maytag front-Loading washer, model MHWE55OWW1) for approximately $1,500. The main bearing and drum are now shot. Maytag has acknowledged that it is likely defective. Notwithstanding their conclusion, Maytag has chosen not to offer a repair or replacement. The conclusion is simply that Maytag does not make a very good product, and any prospective purchasers can expect that they will not get any customer support for their products.
I spent more than I should to buy this machine but thought of it as an investment to help conserve water and energy. Wrong!! One small load of undies will wash for 60-70 minutes, then still not be clean. So, I rewash them. Really, how does that save anything? I HATE this machine. Ive never seen a washing machine that will wash in WRINKLES! Lastly, I do not like the fact that I have no control over water level. I had one load of towels that the towel on top actually came out of the washing machine with more than half of the towel still dry. Not good! Save your money and buy a machine with an agitator. They simply clean better.
We bought our washer/dryer from Home Depot and felt Maytag was a good bet. Guess again. Washer is running fine for now but after light use (about 3 loads per week) dryer failed. With no warning, I heard a loud pop about 3 min into a cycle and overheating. If I hadnt been home might have caught on fire. Good for us we live close to a coin laundry so in no rush to replace but can bet when I do it wont be Maytag and thats too bad. One of the few makers still building in the USA but thinking Samsung is looking good. This is the Maytag 2000 series btw.
Fridge Model MFF2258VEB6 - Our refrigerator is less that 2 years old and it wont make ice! The bottom of freezer is filled with water that froze. Everyday there is water on the floor. We asked at Home Depot where we purchased it and they said we need to change the filter. What filter? The owners manual is a joke. We cant figure out where the filter is located so it looks like we have to pay money to have someone come look at this. Hey, this is ridiculous. I thought Maytag had a good reputation and thats why we bought ALL Maytag appliances two years ago! Never again!
I purchased this washer from Lowe’s on 8/9/2017. After 3 years and 2 months, this washer would no longer power up. I tried resetting it by unplugging it and lifting lid 6 times. It didn’t work. The extended warranty from Lowe’s expired on 8/9/20. I called a technician and he found it need a control panel and control board. He suggested that I call Maytag to see if they would give me the parts as a courtesy since the washer was only three years old. I contacted them and experienced long wait times (51 minutes was the longest). I spent a total of 3 hours on the phone with them. They said no there was nothing they could do for me since the manufacturers warranty ended 2 years ago and the “mother control panel” doesn’t fall under 10-year motor warranty. Well, there’s no need for a motor warranty if there’s no power to the unit! The cost of the parts would be almost $600. It is shameful to not stand behind your product. I would expect to have to replace an iron or a juicer after 3 years, but not a washer. This was a major blow to how I would view the way they do business. I purchased the extended warranty from Lowe’s. I will never do that again. It was a waste of money. They didn’t make any concessions for me either. They kept saying it was a manufacturers issue.
We bought a Maytag Neptune Washer and from day one in 7/10/2004, we have had trouble with the washer and Sears. First, it stopped working within eight months after we paid over 1300 for washer and master protection agreement. We called over and over from that day and was told we didnt show in their system as owning one and that we didnt get the master protection agreement. This went on and on until they finally told us on 8/2010 that they finally did find us in the system and that the agreement had ended a year before and would send someone (that was on 8/31/10) to do the washer. After having sat for almost six years, it reset itself and worked that day. I told the guy from A&E that it was the computer but that wasnt what he replaced so the washer went right back on in a month. So we had to save to have someone else come out from A&E to charge us 143.10 to say it would cost a total of 310.51 for the computer and that it probably wouldnt work for too long.
I have a Maytag MEDC200XW3 model. Good price reliable and rugged. It washes all the way from my delicates to my husbands heavy fire protective clothing with no problems. Holds lots of clothes with no issues either!
Bought Bravos XL washer/dryer from Home Depot in November 2014; installed 12/8/14. First repair was in March 2015! Clean machine cycle quit working properly on 3rd attempt. Bearings were replaced, tub was replaced and main board was replaced all before May 2015. Wash load constantly becomes unbalanced if more than 3 bath towels are in the load or more than 2 pairs of jeans. Can not start a load of wash and leave home because the machine will start bouncing and rocking when unbalanced and will shut down after it tries to self-balance 3 times. You end up with a load of twisted up, totally wet mangled clothes. Maytag refused to replace the machine and Home Depot continues to sell this junk to unsuspecting buyers. Wish I had looked at reviews before I bought this model. Worst $1,200 Ive ever spent. I have always bought Maytag appliances--refrig, stove, dishwasher, microwave, other washers--but Maytag has lost me as a customer after this experience with them. Terrible design and poor customer service for not standing behind their products.
Washer does not clean very well, clothes are left with spots. The water level is never comparable to the clothes thats in the machine, it causes me to lose a lot of water as well as detergent. This machine is the worst washer we have owned. Its also very noisy.
I purchased this dishwasher about eight years ago, and I love the performance and the stainless steel interior. I never have a problem getting my dishes clean. This product definitely lives up to its reputation. Going forward, I would definitely buy the same brand if it became necessary.
This Bravos 300 washer has never cleaned clothes adequately. I have 3 sons who are athletic and this washer does not clean sweaty or dirty clothes even with extra rinse. Now my machine is 4 years and 3 months old and it needs a new bearing which will cost me $385. The repairman said this is a common repair in this machine. Maytag should be ashamed of the poor quality of this machine. I am now looking to by a new traditional top loader. These HE machines are a joke. I am contacting them to make a complaint and see if anything can be done.
I purchased a Maytag built-in microwave and oven combo in 2005 for my newly built home, but I did not move into the house until 2008. So the appliance has only been used for 3 years. The microwave stopped heating after only 3 years of use, which was for microwave popcorn mostly. I also purchased, at the same time, a Maytag cooktop. The knobs had to be replaced, a dishwasher, a rack and utensil holder had to be replaced and a washer dryer that doesnt work properly. I also purchased a side-by-side refrigerator which is okay so far. Im very disappointed in their appliances and they were expensive.
I have just joined the open and close the door Maytag Club. Purchased four Maytag products on Black Friday 2017 as I always trusted Maytag. Only disappointed to have my microwave (MMV4205D-4) come down with the virus (open & close door) that has plagued so many unsuspected owners. Almost made its 1st year anniversary. Now I see this has been going on for years and all they do is add different model numbers at the end. Luckily Im in the 1 year warranty and repairman coming next week. Now I question if I should take the extended warranty as I see this is going to happen again down the road. And will the extended warranty cover it? Guess the Maytag repairman isnt sitting and waiting for repair call anymore. He is being kept busy!
We bought a Maytag refrigerator serial # K11101146 and model # MBL2258XES1 on 5/7/2011. We started seeing puddles on the floor about a month ago coming from the bottom freezer. The warranty on the refrigerator was only good for a year. We investigated it further online and saw that a lot of other people were having the same problem. We found a video on Youtube on the solution, which was to tear the bottom frig apart (which is a pain and takes about 3 hours to complete) and to thaw out all the ice accumulated on the coils and run hot water down the drain until that thaws out. It makes a real mess. Now we see that this will probably have to be done again and again from others online who are having the same problem. We never had this problem with any of our refrigerators or any problem with them for that matter. Our last one was a 15-year old Amana and we wanted a more energy efficient refrigerator. We bought this one at Home Depot thinking that this one would last us for the rest of our lives. We are in our mid 60s now. This should not be happening at all especially as much as we paid for the refrigerator. I contacted Maytag and they more or less said, “Sorry about your luck.” I hope something can be done about this, especially for the amount of complaints filed. Unfortunately I did not take pictures but if it happens again, which I understand from other complaints that it will. Thank you.



