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Maytag Washer Model MTW7205RW
Maytag Washer Model MTW7205RW
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Maytag Washer Model MTW7205RW

Maytag - 5.2 Cu. Ft. Smart Top Load Washer with Pet Pro - White

Get a clean you can see with the Maytag Pet Pro washer that's built to trap and remove pet hair. Press the Pet Pro option to activate the built-in Pet Pro Filter to visibly remove pet hair. Extra Power boosts stain fighting on any wash cycle so you can walk away while stains wash away. The Deep Fill option delivers more water when you want it with your choice of deeper water levels, while the built-in water faucet delivers a quick rinse or a long soak leaving clothes ready for the wash cycle.* Plus, smart washer features help you stay in control and efficiently manage laundry from anywhere.** Maytag app to remotely start or stop your appliance and get end of cycle notifications.And with a 10-year limited parts warranty*** on the direct drive motor and stainless steel wash basket, this washer is ready to tackle loads for years to come.*Bulky items cycle only available with deepest water level**Appliance must be set to remote enable. WiFi & App required. Features subject to change. Details & privacy info at maytag.com/connect.Use the Maytag***See product warranty for details

Manufacturer: Maytag

MODEL: MTW7205RW

MSRP: $989.99 USD


Maytag Washer Model MTW7205RW Error Codes

CODE: LOC or LC  
PROBLEM: Control Lock has been activated  
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button. 

CODE: dET  
PROBLEM: Detergent cartridge not detected in the dispenser.  
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely. 

CODE: Int  
PROBLEM: The cycle was paused or canceled.  
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute. 

CODE: rL or F34  
PROBLEM: Items were detected in the washer during the Clean Washer cycle.  
FIX: Remove items from the drum and restart the Clean Washer cycle. 

CODE: Sud or Sd  
PROBLEM: There are too many suds in the washing machine.  
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds. 

CODE: F5 E2  
PROBLEM: The door is not locking properly.  
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code. 

CODE: F7 E1  
PROBLEM: Indicates a motor speed sensing error 
FIX: The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded 

CODE: F8 E1 or LO FL  
PROBLEM: The washer is sensing a low flow of water.  
FIX: Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code. 

CODE: F8 E2  
PROBLEM: Indicates there is a problem with the Dispenser System  
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.  

CODE: F9 E1  
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.  
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum. 

CODE: Other F# E# code  
PROBLEM: Indicates other error  
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start. 


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Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,

Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,

Related Repair Pages:
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Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,


Maytag Washer Model MTW7205RW

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Product Reviews:

I purchased a Maytag made by Whirlpool in China about two years ago. The ti
I purchased a Maytag made by Whirlpool in China about two years ago. The timer went out about nine months later. It went out again about 3 months after that and I paid to replace two sensors in addition. The washer still stops during a cycle at various times; it might be pausing or spinning or filling. When it finishes washing, sometimes it refills and leaves everything wet. I purchased from Deweys in San Clemente and they have tried to service but this is a real lemon. I will never buy anything again made by Whirlpool. I will research and find out what companies have been bought by them so as to avoid this. I note online that there are several hundred complaint problems about Whirlpool so they had to buy a company with a good reputation and ruin their product.
Published: July 12, 2012
Steve of San Clemente, CA
Source: consumeraffairs.com

I purchased my Maytag washer and dryer set from the Maytag store in Glendal
I purchased my Maytag washer and dryer set from the Maytag store in Glendale, AZ in September 2005. I even bought the stands for them. With my purchase, I got the extended warranty for four more years. I didnt realize that I would really need it. I have had so many issues with the washer and dryer I cant even count - from the control panel not working, to the noise and the vibration when washing, or maybe in the smell of moldy cheese. I also have issues with the constant chimes of D5 code that keeps coming up on the display screen. After 2009, I finally gave up on calling the Maytag customer service folks to have someone come and service the washer because it was out of warranty. I just decided to live with all those issues.As far as my dryer goes, the rollers went bad and that was replaced. The burnt smell isnt so bad as long as you use a wire hanger with a sock on the end of it and clean the inside of the vent. Then try to vacuum it, take the sock, get it wet, and clean the inside of the vent again. This was the most expensive piece of junk I have ever purchased in my life (almost $3,000.00 with the stands and warranty).What really gets me upset is I had the Maytag people servicing my washer and dryer up until 2009 and no one told me about a recall of my washer and dryer. The only reason I found out about it was searching for the specs as the washer finally died and I am replacing it. Trust me. I will not be purchasing a Maytag. I know that Whirlpool purchased Maytag so I am not even going to consider Whirlpool either. Since Whirlpool purchased Maytag, Whirlpool should have contacted all Maytag consumers, (which they didnt), put ads in newspapers (which I did not see) or put an ad on TV. None of these appeared to have happened.By the way, when I bought my Maytag appliances, I was supposed to get a $200 rebate for buying the stands that never came. It must have gotten lost in the mail - as well as the Tide coupons for three years. You, guys, remember that too. I will never ever purchase a Maytag appliance or Whirlpool, since they own Maytag now.
Published: February 26, 2013
Shanti of Surprise, AZ
Source: consumeraffairs.com

My Atlantis dryer has never been able to be used on more/less dryer setting
My Atlantis dryer has never been able to be used on more/less dryer settings, I have had 4 repairmen repair my dryer 3 were while dryer was under warranty to fix the same thing 3 times wiring 4th time, anyway last repairman said my More dry wont work because I never had a sensor installed in my dryer and there is not a place for one so since 2005. Ive used timed dry only or my dryer runs all the time. I am concerned the first 3 repairmen never caught this. I should not have to be responsible for this either. Please have a manager contact me and have them check into my Atlantis Maytag dryer bought in 2005 and all the repair slips sent to Maytag.I used Green Yates in Joplin. Pretty sure. I thought I just had to live with it they would put new parts on I think timer, thermostats anyway can someone tell me for sure or inspect for yourself. I am single and dryer never used that much. Concerned Consumer, Nancy **/ Nancy ** as that name had front loader set from Maytag that I was very pleased with but sold with home in KC area, wish I had that set again I was very pleased .Thanks for your time.
Published: December 17, 2011
Nancy of Joplin, MO
Source: consumeraffairs.com

My daughter purchased this washer and matching dryer as a set from Lowes ab
My daughter purchased this washer and matching dryer as a set from Lowes about 4 years ago. It was one of the few with an agitator and that is what she wanted. After using the washer for the first time she was very disappointed to find that the shortest cycle took over an hour and that the locking lid feature couldnt be bypassed. A few weeks ago the washer began gushing water onto the floor which flooded the basement below. She had purchased an extended warranty which was due to expire the following week.She called Lowes and scheduled a repairman. He finally came 2 weeks later and used the Internet to help him diagnose the problem!!! We could have done that. He decided that the control panel was only allowing the agitator to turn in one direction during the wash cycle. So essentially it was spinning a tub full of clothes and water causing lots of water to overflow the tub onto the floor. Needless-to-say he had to order a part and cant return for over 2 weeks to install it. IF this is even the problem! He also said he couldnt disable the locking lid feature! If my daughter had been able to open the lid when the problem started she would have known more about it.We are thankful her machine was under warranty but she will have been without a machine for almost 2 months when and if it is fixed. This is completely unsatisfactory for a gently used 4 year old washer. The dryer takes forever to dry also. If you are buying Maytag based on how long your grandmothers machine lasted, you will be disappointed! This washer caused so much damage we had to file a homeowners insurance claim!
Published: August 1, 2015
Lynn of Tennessee Ridge, TN
Source: consumeraffairs.com

My Bravo washer does NOT clean my clothes. I have tried many detergents. I
My Bravo washer does NOT clean my clothes. I have tried many detergents. I have to pre-treat all spots with dish soap and run hot water over and then rub the spots out. This was the only recommendation given after consulting with Maytag. I have to pre-soak my clothes in a pail of water with detergent. The water is brown. My clothes are dingy, spotted and have bleach spots. I am very careful so this is not from pouring into the bleach dispenser. Maytag was the reason I purchased this washer. Never again.
Published: September 6, 2014
Joann of Buckeye, AZ
Source: consumeraffairs.com

Was assured the washer could do comforters, etc. Well, I took a video of th
Was assured the washer could do comforters, etc. Well, I took a video of the washer doing 5 t-shirt, 1 pair of pants, and 3 pairs of socks on the power wash cycle. Nothing tumbled. All the plate did was swish some water around on the bottom. Clothes werent clean at all. Check my Youtube video, and you can watch the leg of the pair of pants sticking up out of the water and never getting back down in to get wet. Horrible horrible machine. With that said, called the company I bought it from, and they arranged for a front loader since Id only had the machine for a couple hours. Stuck me for a second delivery fee though, which I wasnt happy about. Well see when the new one gets here Tuesday.
Published: April 16, 2017
Jaye of Grants Pass, OR
Source: consumeraffairs.com

I really love my front loader and it has no agitator to rip pockets and tea
I really love my front loader and it has no agitator to rip pockets and tear off buttons. The tub is very large and I can wash king quilts. I do miss being able to fill the tub and put in additives and then add the clothes to soak.
Published: September 13, 2017
Cheri of Saginaw, Michigan
Source: consumeraffairs.com

2011 model MVWC2oox W1- spin dry failure - We purchased above top loader in
2011 model MVWC2oox W1- spin dry failure - We purchased above top loader in 2011 and have had no issues until now. Currently constant failures on spinning and drying. Spin cycle stops without getting up to speed and appears to be an unbalanced load sensor problem. Also draining is not completed (possible pump going bad). Area tech came out within a week as promise and ran the diagnostics and found no faults. Problem has continued. We do a load a week. Looking for better answers or a new washer.
Published: April 16, 2015
Joe of Madison, CT
Source: consumeraffairs.com

I bought a new Maytag dishwasher 9 months ago from Costco - Maytag 24 in. B
I bought a new Maytag dishwasher 9 months ago from Costco - Maytag 24 in. Built-in Dishwasher with PowerBlast Cycle, White. This dishwasher needs a new motor - Please do not buy this dishwasher. It is garbage.
Published: November 19, 2020
Lisa of Coquitlam, BC
Source: consumeraffairs.com

Bought a new Maxima washer in January. Worked for one week. Got error codes
Bought a new Maxima washer in January. Worked for one week. Got error codes and electronics board shut down. Contract serviceman says board should have reset after turning off. Ordered new board and it is missing one of the electrical wire connector plugins. Maytag/Whirlpool is having a problem with these boards.Three weeks without a washer. Two days off work. When it goes out again, days off work will be close to what I paid for it. Thinking I may cut my future losses and buy another brand when in-transit board goes out.
Published: March 4, 2015
Paul of Tacoma, WA
Source: consumeraffairs.com

I purchased my microwave in 2012 and have had to have numerous repairs, mos
I purchased my microwave in 2012 and have had to have numerous repairs, mostly with the open/close door switch error. It is now 2018 and I see that the same problem is still occurring! Maytag obviously hasn’t read or doesn’t care that this problem has existed for years and they choose to do nothing about it. This past week when I had the microwave running, the beep went off indicating the popcorn was done but when I opened the door the microwave was STILL running! I thought it was a fluke but it happened again. Tonight the open/close door error once again appeared on the display. Having already had this repaired to the tune of over $150, not to mention the danger of a microwave running when the door is open, I called a mayday on the Maytag! I decided enough is enough and went out and purchased a new microwave... Obviously NOT a Maytag. The dangerous inoperable Maytag microwave is in the garage waiting for trash pickup.
Published: December 15, 2018
Maureen of Surprise, AZ
Source: consumeraffairs.com

Do not buy a Maytag Washer. I had a Maytag for 25 yrs with only 1 repair in
Do not buy a Maytag Washer. I had a Maytag for 25 yrs with only 1 repair in its 23rd yr. When it finally retired at age 25, we replaced it with another Maytag assuming it would also last long. No chance. We had only 2 good yrs. Now, at 2 yrs old, it is so so loud during the spin cycle that it sounds like an airplane (757) is flying overhead at 50 ft above the roof... No way can we possibly use the washer if anyone in the house is sleeping. Repairs cost more than the initial price of the washer. Please do yourself a huge favor and buy another brand. There are too many complaints about Maytag to even consider purchasing one. Not worth the aggravation!!
Published: March 30, 2014
Doreen of Rocky Hill, CT
Source: consumeraffairs.com

I am grateful I dont have to beat my clothes on a rock. Absolutely the wors
I am grateful I dont have to beat my clothes on a rock. Absolutely the worst dryer Ive ever had!!! Previous Kenmore washer was my favorite! This Maytag does not allow me options to stop, soak & freely open & close as I choose. Even my adult children who occasionally use it say its the worst!
Published: October 4, 2015
Singing of Wayne, PA
Source: consumeraffairs.com

We purchased this Maytag washer. My wife liked it at first, but after a few
We purchased this Maytag washer. My wife liked it at first, but after a few months she kept complaining the wash stinks, and I can also say that. I complained to my wife about the smell of our wash, especially the wash towels. The wash was turning colors and some we threw away. My wife has been complaining about all this for months and years and said she will never buy another washer like this. Then about two years ago, she was having trouble with codes coming up. We called service, but didnt get any help, so I looked on internet and found the problem with the code. I took the washer apart and cleaned the tube out and the washer worked, but every now and then my wife needs to climb over washer and unplug, let sit, then replug back in and start it to get rid of code. My wife and I are very upset with this washer!
Published: July 5, 2016
Ronald of Manheim, PA
Source: consumeraffairs.com

I bought a Maytag commercial washer - it was pricey but I loved the fact th
I bought a Maytag commercial washer - it was pricey but I loved the fact that it had dial knobs and only one feature was electronic as I find the electronics to be what fails the most. It holds a lot of clothes and gets them really clean. I absolutely love it!!
Published: May 24, 2020
Sherry of Trochu. ON
Source: consumeraffairs.com

My experience over the past 2 years with my top loading Maytag washer is ec
My experience over the past 2 years with my top loading Maytag washer is echoed in almost every review here. 1. Not enough water to clean the clothes 2. Clothes come out still dirty and covered with detergent 3. Barely agitates 4. Repeated repairs for leaking and computer board breakdown 5. Complete lack of interest by either Lowe’s and Maytag when contacted. I could write a long, detailed complaint but it has all been said quite well. We need to band together and file a class action lawsuit against Maytag. Any lawyers out there willing to take this on?
Published: June 17, 2019
Judy of Kihei, HI
Source: consumeraffairs.com

Purchased a non agitator washer 1 year ago. Constant frustration with the s
Purchased a non agitator washer 1 year ago. Constant frustration with the sensing technology. Cannot select a water level or load size. The expectation is that the machine will do that automatically. The water dispenses through the soap container adding soap to dry clothes which then leave white marks on dark clothes. All of the selections for loads do not have a water level close to covering the clothes. The only way to achieve coverage is to reopen the lid multiple times to restart the sensing feature. Another option is to add wet clothes to increase the weight to “fool” the sensor. Some clothes have come out of the wash still dry in areas. Every load, no matter what size takes a full hour to complete! There is no quick load to be done! I have paused the cycle to leave the house and the water drains from the machine causing you to begin your 1 hour cycle again. Epic fail by the Engineers to provide a user friendly machine. This one, as time goes on, just becomes more frustrating and yes very noisy during the spin cycle.
Published: July 13, 2019
Jane of Ontario, Canada
Source: consumeraffairs.com

Like all of the other reviews, I have had this microwave less than two year
Like all of the other reviews, I have had this microwave less than two years and it won’t run and reads “door open”. I am filing with the Better Business Bureau as the product advertises “partS” under 10 year under warranty when in reality it is one part with a VERY limited warranty. In order to determine if my issue was covered under warranty I would need to pay $189 not including parts in labor. I called several times and customer service indicated that they had never heard of this issue (which upon looking at this site seems hard to believe) and I would need to gamble the $189 to see if it was covered. Terrible product, terrible customer service.
Published: February 25, 2020
Sarah of Dorchester Center, MA
Source: consumeraffairs.com

Called Maytag to set up service call at around 9am for my washer, was given
Called Maytag to set up service call at around 9am for my washer, was given a rate of $129.00. Thought it was High but it was my only off day and felt confident that it would be a reputable company. If Maytag Priority Service would refer A&E Factory Service to me for service they must be a reputable company. I was sadly disappointed after numerous calls to A&E Factory service, a 5 hour window was not met and they were not concerned other than they would document it. Then I find out that A&E Factory Service has a Rating of 1 1/2 Star rating out of 5 and thousands of complaints to BBB and Consumer Affairs, dropped by Lowes for horrible customer service but Maytag Priority Service recommends them to service their product, says Volume on how Maytag takes care of their Valued customer after the sale. Maytag has lost a customer for life. A product without customer service and trust is nothing but a piece of metal!!!! I will be picking another Brand that doesnt use A&E. Maytag you have lost my trust and you cant buy that back.
Published: February 6, 2014
Glen of Lilburn, GA
Source: consumeraffairs.com

I have a dishwasher that would randomly leave chunks of food on dishes, abo
I have a dishwasher that would randomly leave chunks of food on dishes, above and beyond not working and would take entirely too long to clean the dishes. This silly thing would run for hours but still produce dishes that were clumped with food. The local Maytag could have cared less. They said that it was the wrong detergent or hard water or we have not pre-cleaned enough. I am taking the old dishwasher to the range for proper disposal as a backstop, and buying something not made by imbeciles.
Published: October 17, 2011
Jacques of Glendale, AZ
Source: consumeraffairs.com

We purchased a washing machine, top loading washer model MVWC415EW1 on 9/2/
We purchased a washing machine, top loading washer model MVWC415EW1 on 9/2/2015 and the machine did not work right. 11/2/2015 is stopped working all together. It will not wash the clothes. The repair man says we need a new cold water valve. Maytag says it does not have the part to fix the machine. Period. Now we have a new machine with a 10 year warranty which does us no good as Maytag does not have the parts to fix. So it is back to a laundry mat until we can save enough to buy a new machine from anyone but Maytag .
Published: November 22, 2015
Cindy of Frederic, WI
Source: consumeraffairs.com

On my 3rd circuit board for a MDB7749SBMO MODEL dish washer. The people at
On my 3rd circuit board for a MDB7749SBMO MODEL dish washer. The people at Maytag are people that wont even talk to you about it. How many people have to complain before theres a recall on a faulty ribbon cable.
Published: August 9, 2015
David W. of Fairfield, Twp., OH
Source: consumeraffairs.com

I have had this washer for a few years now and it is the WORST washing mach
I have had this washer for a few years now and it is the WORST washing machine ever. I cant even wash a lightweight cotton blanket. It continually unlevels even with me rearranging the blanket over and over. Ill add some, take some out, whatever. It still wont work. The blanket fully wet is also HEAVY and with my arthritis, is very hard to pick up. I dont think enough water goes into the drum to actually clean the clothes either. The clothes at the end of the cycle come out in a weird mushroom form. And when the clothes do get through a complete cycle, they are twisted so tightly it is hard to get the wrinkles out in the dryer. Why would they sell a machine like this without having testing it more first? Dont get suckered into the Maytag name. Terrible washer!
Published: June 12, 2015
Susan of Greer, SC
Source: consumeraffairs.com

Model MBF 2258XEW3. I am very annoyed with this fridge. Never will buy a Ma
Model MBF 2258XEW3. I am very annoyed with this fridge. Never will buy a Maytag again. I went to this site to see what the problem with my fridge was and read that I am not the only one with this problem. From the beginning it never worked right. Often the food in the fridge got ice crystals in them so I had to up the temp. This made the freezer not cold enough so I had to lower the temp again. This is a constant affair. Now the bottom of the freezer is collecting an ice sheet or a water bath that has to be removed every other day so that it doesnt built up or leak out. Will have to buy a new fridge. But now I am worried that I might buy another lemon.
Published: October 22, 2016
saskia of Rome, ME
Source: consumeraffairs.com

This washer (Model# MVWB765FW1) will not wash your clothes. Its not designe
This washer (Model# MVWB765FW1) will not wash your clothes. Its not designed to give enough water for washing. That means some clothes will still be dry after agitator cycle; seriously. Thank you Maytag for going green! The repairman will tell you the machine is working according to design. That is true but the machine is a fraud as a clothes washing machine. The weight of the clothes in the tub tells the computer how much water to apply; good luck with that. We learned that if we add a bucket and a half of water, the clothes will come clean. Do you want to do that? Maytag used to be a good name.
Published: November 16, 2017
Leonard of Rockford, IL
Source: consumeraffairs.com

My oven looks like it has never been cleaned. The self clean Aqualift does
My oven looks like it has never been cleaned. The self clean Aqualift does not work to clean your oven. If I would have known that this feature did not work for self cleaning I would never have purchased this oven. My old cheaper oven at least came clean on the self clean cycle. Now it seems I am going to have to scrub my self cleaning oven. What a waste of money. Will never purchase another Maytag appliance.
Published: May 22, 2019
Janice of Carstairs, AB
Source: consumeraffairs.com

I bought this washer brand new in 2011 for $650. I had bought a Maytag wash
I bought this washer brand new in 2011 for $650. I had bought a Maytag washer before in 1967 and it was still running in 1995 when I gave it away. Considering my first Maytag lasted me nearly 30 years (Last I heard the machine was still running in 2005), I never thought my new Maytag would give me any problems, until it was at least 10 years old. (I did know Maytag had been bought by Whirlpool but didnt expect any difference in quality). Boy, was I wrong! After using it for a month the machine broke down and it had to have the clutch and gear box replaced. Last week July 2016 the machine broke down again. It was the internal computer (referred to as the electric control unit) a printed circuit board that retails for approximately $300 (A ridiculous price given that much more complicated laptop and tablet computers today can be brought for $100, the circuit board should retail for no more than $40).With labor the repair bill came to $550, which was nearly as much as a new machine and did not justify the cost. Supposedly the electric control is susceptible to current surges and power outages. Given that this is the case, it makes no sense whatsoever that a machine billed as eco-friendly would carry a part that will doom it to the junk pile because of a power surge or outage and does not carry a surge protector. After learning of my experience Maytag called me the next day and offered to sell me a new Maytag at a discount price, which of course I flat-out refused.I would never ever again own a Maytag appliance or one made by its new owner (as of 2005) Whirlpool. With such susceptible electric units these appliances will sooner or later result in electric fires that will end the life of its owners. The US govt needs to protect US citizens from these predatory companies that make over-prized, throwaway products labeled as eco-friendly that are potentially dangerous. My advice for anyone that is thinking of buying a Whirlpool or Maytag washer dont do it. For those that already own these machines do not run them without a heavy duty surge protectors. It is not worth your life.
Published: August 14, 2016
raquel of East Brunswick, NJ
Source: consumeraffairs.com

The water got so bad it damaged my cabinets. I called Maytag, they admitted
The water got so bad it damaged my cabinets. I called Maytag, they admitted my model was sent out with no drain hose so this entire time my $2000 refrigerator had a missing part that they are very aware of. The part was free but I had to pay for the service. Its still leaking on the floor because the drip pan got fried from having no water in it to evaporate so it melted my drip pan, now it needs more service that I have to pay for. I have no faith that this will fix it. I will never buy Maytag again it feels like cheap plastic. I would love to start a claim against them for taking our money knowing the refrigerator has missing parts. Now Im part of the towel on the floor club group.
Published: November 18, 2014
Lisa of Clearwater, FL
Source: consumeraffairs.com

My Neptune washing machine does not drain or spin. It keeps going unbalance
My Neptune washing machine does not drain or spin. It keeps going unbalanced. I am told that I used the wrong detergent. The machine takes a whole day to wash a small load of clothes and then never finishes. Clothes and towels are constantly being ripped and torn. This Maytag product is inferior and we have paid a lot of money for this product that does not work. Repairs to this product are not advised, we have been told that we just need to buy a new one again. This is poor service and poor advice.
Published: January 8, 2012
Sue of Cresco, IA
Source: consumeraffairs.com

Maytag 765 Washer - What a disappointment after having a Maytag set for 2 d
Maytag 765 Washer - What a disappointment after having a Maytag set for 2 decades only to get a new one that isnt worth much quality wise. 2 new washers in 2 weeks due to a ratcheting noise that they both have. The solution??? Have a third service call only to hear, replace it (which we did) or replace the transmission. The 3rd call coming up will be the same. What good is a new transmission going to fix it when the last 2 machines had New transmissions. Quality??? I dont think so. Oh, I had to buy the second replacement in order to get credit for the first one. This was at Lowes. Is there even a quality washer out there anymore?
Published: May 25, 2018
Jack of Union Gap, WA
Source: consumeraffairs.com

I purchased a Maytag stove model mer7765wb in December 2011. Now its Novemb
I purchased a Maytag stove model mer7765wb in December 2011. Now its November 2014. My display board caught on fire and its burn out. How can a Maytag product go out within 3yrs. I purchased it from Sears outlet. As Sears customer I am very disappointed in this product. Thank God I was in the kitchen to put out the fire.
Published: November 23, 2014
Sherri of Deland , FL
Source: consumeraffairs.com

If I could give less than one star I would. I purchased a Maytag range in S
If I could give less than one star I would. I purchased a Maytag range in September 2021, 33 days later the oven went out!! I have been fighting trying to get it repaired for months!!! The parts are not in, the parts have been shipped, oops we forgot to ship the parts, the technician is on vacation. You name it, I have heard it. After the phone call today, it looks like I will still be without a range at Christmas!! This is totally unacceptable. I purchased a Maytag because I assumed it was a good brand! Do yourself a favor... Never buy a Maytag or Whirlpool Appliance. Its not worth it. For the range to only work for 32 days is just plain Wrong....
Published: December 9, 2021
Kimberly of Ocean Springs, MS
Source: consumeraffairs.com

Big mistake. Worst purchase ever!! These high-efficiency washers (Maytag Wa
Big mistake. Worst purchase ever!! These high-efficiency washers (Maytag Washer Bravos XL) are the worst especially this one! I wash and wipe down the washer drum more than I was my clothes. I purchased it because it had a huge drum so I can wash my blankets and comforters. This washer leaves soap scum marks/residue on clothes and leaves it on the drum as well. I basically have to wash my clothes twice once with soap and then run again with just wash and rinse without soap, you tell me how efficient is that! Why not make a washer that put more water so the clothes can get washed properly. Dont worry about my water and electric bill. MAKE A WASHER THAT WORKS!I called customer service she asked me if I use the deep water, now you tell me why am I going to use the deep water, if that is the only way the washer is going to clean the clothes then do NOT give me 11 other options the washer to use. ONLY HAVE DEEP WASH OPTION. I dont care about the bells and whistles, I do not need a different tune when I turn it on and a different tune when its done washing my clothes. Make the washer the way it used to be WASHES CLOTHES WITH WATER AND LOTS OF IT. I will pay my bill not to worry. So I called customer service all they said was they will document my call! Well... like thats going to do me any good while I am stuck with your POS washer!
Published: May 30, 2018
Alison of Spokane, WA
Source: consumeraffairs.com

After reading several of the reviews, it looks like Maytag doesnt get it -
After reading several of the reviews, it looks like Maytag doesnt get it - or maybe they do and its a plot to make more money. Our dishwasher model MDB8959FSZ4 was installed in Dec. 2016. Within the year, it started leaking. After many service calls it was determined that the arms holding the upper rack were not installed properly and were pushing against the door and water was coming out. After that was replaced, weve had 2 years of relative good use. Now, it wont empty and that started after smelling something burning. The burning smell has gone away but it wont complete a cycle. Service tells us its the drainage pump and that will cost nearly $500 to replace. We wont be spending another dime on this piece of crap. Well replace it with NOT A MAYTAG. Im wondering if it has to do with the control panel as many others have mentioned. We dont care to find out at this point. We are buying something else.
Published: February 29, 2020
Laurie of Collingwood, ON
Source: consumeraffairs.com

My name is Luis ** and I own a Laundromat in Yuma, AZ. I recently purchased
My name is Luis ** and I own a Laundromat in Yuma, AZ. I recently purchased 10 Maytag top loaders model MVW18PDAWW in August, so the machines are practically new. They are the new HE top loaders with locking lids. Since I purchased them I have had nothing but trouble. Customers have complained about them on a regular basis; there are days when we have had as many as five complaints.First of all, the locking lids proved to be a much bigger problem than we anticipated. People want to open top loaders to add fabric softeners and when we have opened them so that they can add the fabric softener they are often disappointed with the level of water in the washer. Those people consequently refused to use those particular washers. People have pressed the buttons on the control boards and sent the machines into a loop; different readings have appeared on the screen. Some of them say out of order, sync and several other error codes. Eventually the machines reset themselves or I have had to reset the programming. In the meantime the people pass the word and those machines are not used by those who hear. The controls are too sensitive and are not suited to a commercial coin laundry.Whenever any buttons on the control board are pressed the time of the wash appears on the board. Because of this some people who are busy and are using and loading several washers claim that they have already put their money into the machines; they argue with the attendant or with us. Many times they actually believe that they have placed money in the machine and many times they try to get a free wash from us. Either way they are unhappy and they, and those who hear them argue, will not use those washers again. In most cases we lose them as customers and once customers are lost they never return.I placed them in a location where the previous Maytags had been heavily used, expecting them to replace the old machine. I was wrong. They are used very little and the long and short of it is that we are losing money and since our busy season is coming up, will be losing even more customers and therefore more money. I spent close to $12,000 on the machines, including delivery and installation and right now they are quickly becoming heavy paper weights. I have contacted the salesman who sold them to us, but he has given us the runaround and done nothing about the situation.
Published: October 27, 2014
Luis of Yuma, AZ
Source: consumeraffairs.com

I purchased a Maytag (as Maytag was always rated the Best) and from the sta
I purchased a Maytag (as Maytag was always rated the Best) and from the start was not happy with the product. I contacted Maytag (Whirlpool, the makers of Maytag) and was told to get stains out, you had to pre-soak and scrub the area... really? Then I might as well just hand wash all of my clothes and hang to dry. I would not need a washer. My clothes do not come clean at all. DO NOT PURCHASE A MAYTAG (or I think any washer Whirlpool makes as they do not back their products).Prior to this, I had a Whirlpool washer with agitator and loved the washer. Clothes were always clean, and I did not have to pre-soak stains for them to come clean. Go Figure! I have never been so disappointed in a washer or company. I am now looking to purchase a new washer as I have had it with this one... and it wont be a product made by Whirlpool.
Published: July 2, 2013
Carey of Sault Ste Marie, ON
Source: consumeraffairs.com

I totally understand the technology age. We need to move forward as a count
I totally understand the technology age. We need to move forward as a country and keep up with modern technology. But somebody please tell me why this means companies have the right to not stand by their products? Why do consumers have to pay the price for bad products and companies leaving us high & dry? My husband & I were excited to redo our kitchen. We bought all new appliances in November 2011 - all Maytag. In December 2012 (13 months after we bought them), we started having issues with the oven. The oven would not maintain the proper temperature. We called a service man in January 2013. He deduced it was the computer board so he replaced it. Cost to us - $350 (including service call and labor). Now, less than 2 months later, the same problem. Maytag, Whirlpool, Kenmore - whatever company you are now - rest assured, you will not survive if you continue to produce shoddy products and refuse to back them up. The service man is to stop by again tomorrow. I refuse to keep plugging money into a product only 15 months old. I will not buy another product from you again. I just hope the dishwasher, microwave and fridge make it to at least 5 years old. Isnt this funny? My grandma has a Maytag washer & dryer - 35 years old. You sure cant say positive things about your products today. Good luck to your future - youll need it.
Published: February 27, 2013
Beth of Omaha, NE
Source: consumeraffairs.com

My Maytag dishwasher control panel stopped working. The control panel faile
My Maytag dishwasher control panel stopped working. The control panel failed, it was replaced. The replaced control panel failed. The control panel failed again and needs a fourth (4th) control panel. I have had to pay for service calls and control panels. I only use it 1 to 2 times per week. This is obviouly a lemon. I would like it fixed and to be reimbursed for the lemon part and service calls.
Published: January 21, 2012
John of Spring city, pa
Source: consumeraffairs.com

I bought the washer/dryer a few years ago. I did not realize how they do no
I bought the washer/dryer a few years ago. I did not realize how they do not own up to their reputation. Rather expensive. My clothes are always twisted together when finished washing. Parts of them feel dry. My dryer seems to be ok. Comforters are a pain as the load always gets unbalanced. Lately it wont finish a load. I get LD all the time. Have to unplug the washer and wait for it to cut off before cutting it back on. Then I cannot just rinse or spin. It fills back up with water and I get the same LD again. If I had seen all these reviews before I bought this set I WOULD NOT have bought them in the first place.
Published: May 5, 2015
Machelle of Oxford, MS
Source: consumeraffairs.com

I purchased my Maytag washing machine in June 2011 and within the first cou
I purchased my Maytag washing machine in June 2011 and within the first couple of uses, noticed that my clothes did not appear clean. I went back to Home Depot and complained and was told I had to use HE laundry detergent and I was. I gave it a while longer and still, nothing I washed ever seemed to come out clean. Sometimes, the fabric softener dispenser fills with water; other times the fabric softener remains in the dispenser. The machine makes very loud clunking noises during the wash cycle. I knew this machine was a lemon from the get-go. I should have insisted that Home Depot come take it away. I will never buy a Maytag appliance again! Maytag should have recalled this washer long ago and, if there was a Class Action law suit, I would surely join in!
Published: March 14, 2015
Laurie of Cornwall, ON
Source: consumeraffairs.com

At 10 months old, the compressor fails. It took one week to fix. Exactly tw
At 10 months old, the compressor fails. It took one week to fix. Exactly two months later, the compressor fails again. This time, there are no compressors in stock per the manufacturer and the extended warranty folks. Ten days and counting. 90 degrees outside. No idea when they will be available. It’s time to walk this one year old to the curb and get a responsibly built one. I should have held on to my old one. DO NOT CONSIDER A MAYTAG refrigerator.
Published: July 6, 2013
H of Wantagh, NY
Source: consumeraffairs.com

I have had Maytags for 20 years and never have been disappointed before I b
I have had Maytags for 20 years and never have been disappointed before I bought the Centennial and it is junk. It doesnt even put enough water in to wash the clothes. After it breaks, I will never buy Maytag again. When did you guys start going down the drain literally? My clothes do not get cleaned. I live in the country and we all get dirty. We need a dependable washer and dont even get me started on the dryer. I thought maybe you would care enough to know.
Published: August 30, 2012
Anna of Union City, PA
Source: consumeraffairs.com

We purchased a Maytag refrigerator model # MSF25D2EAS on 10-22-2012 at the
We purchased a Maytag refrigerator model # MSF25D2EAS on 10-22-2012 at the Home Depot in Tracy, CA. On 2-2-2014 (15 months) we noticed a puddle on the kitchen floor. Upon inspection, we noticed that the refrigerator was not working. Went over to Home Depot and were given the name and number of the authorized Maytag repair dealer (A and E). The technician arrived on 2-5-2014 and replaced the compressor on-off /overload relay and charged $243.82. On 2-16-2014 (11 days later), the same thing happened again. The technician came on 2-19-2014. This time, it was the compressor at a cost of $800.00 plus the $75.00 service call. One can purchase the compressor online for $300.00 and I am sure that A and E buys it for a lot less. We thought about it and decided not to get it fixed because we did not know what else would go wrong and how long would the second compressor last. We talked to the Appliance Departments assistant manager and were told that Home Depot does not give any kind of consideration and she had worked there for 11 years and had not heard of any problems. She was not telling the truth or she was not aware of the numerous negative customer reviews online. She also informed me that I should have bought a warranty. We have bought quite a few refrigerators in 50 years and they lasted for many years. Home Depot sells inferior products. Maytag must sell these inferior products at discounted prices and of course, some stores are looking for larger profits. I do not trust Home Depot any longer and will not purchase appliances there anymore. It was a very expensive lesson - the price of the refrigerator, loss of food (twice) and the stress it caused. We bought a new refrigerator at Sears and it was not a MAYTAG.
Published: February 21, 2014
Angela of Tracy, CA
Source: consumeraffairs.com

The Maytag Maxima XL front load steam washer is awesome. Its reliable and d
The Maytag Maxima XL front load steam washer is awesome. Its reliable and does an amazing job. There are so many features and settings and it makes my life easier when it comes to doing laundry. My favorite feature is the allergen setting which gets rid of allergens in my fabrics.
Published: May 15, 2020
Rebecca of Salem, AL
Source: consumeraffairs.com

I purchased the Maytag Bravos XL MVBW755DW Washer and MGDB755DW Dryer in Ju
I purchased the Maytag Bravos XL MVBW755DW Washer and MGDB755DW Dryer in July 2016. Shame on me for not making my complaint sooner. They offer the Tide Pods for use but they dont completely dissolve and leave a residue/stain on the clothing. I have to wash everything on Deep Water Wash just to try to get them to come clean. Clothes will come out dry in some spots, they will have fabric softener stains on them, the pre-treated stains are still there once washed. Lint residue will be left on just about every piece of clothing. The fabric softener/detergent dispensers left side is rusting and I have to pull it out and clean it once a week. I cant get to the track on the inside to try to clean it and soon that will deteriorate and the dispenser will no longer slide into place. If I could attach pictures I would. Now moving on to the dryer, it dries clothes great. My only complaint at this point is that when the cycle is getting ready to shut off it sounds like a jet engine and rattles terribly. To sum this up, I called customer service this morning. They said nothing that I am explaining to them sounds as though it is a manufacturers defect. They said they will send a tech out to review at a fee of $99.95 plus the cost of any labor associated with the repair. They did however offer to pay for the parts. Now my question to them is if none of my issues are a manufacturers defect then why would you offer to pay for the parts? The unit(s) are no longer under warranty... Think twice, gather as much information as you possibly can prior to making a major purchase. I DO NOT RECOMMEND THIS PRODUCT!
Published: March 1, 2019
Kimberly of New Baltimore, MI
Source: consumeraffairs.com

I purchased the Maytag 6.5 inch electric convection oven about 2 years ago.
I purchased the Maytag 6.5 inch electric convection oven about 2 years ago. I wish I hadnt. The oven temp is way off, it cooks unevenly, the back burners hardly work, and the back burners on the stove top barely work, the knobs get stuck constantly, the self cleaning does not work, and the glass part of the door allows dust to get trapped in the glass. The range is $800+ piece of junk, best used at the scrap yard. Today, I turn my oven on, and the element underneath the oven pan caught on fire. Now its broken in half, and needs to be replaced. I look up the QR code, and come to find out the oven is actually a Whirlpool, with Maytag labels on the outside. I would have never purchased this range if I knew it was a Whirlpool. I have always had issues with Whirlpool appliances. This is a fraudulent product, and deceives the customer. Why sell it as a Maytag, when its really a Whirlpool? It should at least state that fact on the description, and salespeople should advise the customer. Now I know why its a piece of junk, because its a WHIRLPOOL!!! I will never buy a Maytag or Whirlpool product ever again. I have always stuck with Maytag appliances. Every appliance in my house is a Maytag, or are they Whirlpool?
Published: September 18, 2017
Michelle of South Grafton, MA
Source: consumeraffairs.com

We purchased a Maytag Bravos Washer and companion dryer in March 2018. I li
We purchased a Maytag Bravos Washer and companion dryer in March 2018. I like to wash our king size bedding often and liked that this model had no agitator and could accompany the large loads. I am using the extra rinse constantly since I dont trust the amount of water (not) used. The dryer however, is worthless! No matter the garment or setting, everything comes out in a ball. Tshirts are twisted and wrinkled and half wet. I end up rewashing almost everything then being a guardian for the dryer---checking and rechecking every load. Maytag says sorry, its out of warranty. I absolutely hate these appliances!
Published: October 26, 2019
Eileen of Warrington, PA
Source: consumeraffairs.com

JADE model RJRS4270. Had this model for 10 years with more than 10 service
JADE model RJRS4270. Had this model for 10 years with more than 10 service calls. Always breaking down and Whirlpool will not honor the warranty. Paid for an extended warranty service to Maytag/Whirlpool offered by the manufacturer. When unit broke Whirlpools warranty service provider Assurance said Whirlpool no longer provides the parts needed, sorry can’t honor the extended warranty you had paid for, no parts, and no refund. The evaporator drip tray had been replaced three times. Asked to have the unit replaced. Whirlpool was absolutely disrespectful and only offered me to the option to buy another discounted $8K unit for a with ~ $2K discount.So far approx. $6K unit + approx. $1K extended warranty (not honored) + approx. $1K parts and service out of my pocket (Whirlpool continued to tell me it was not warranted). Although the operator’s manual said it was covered. While under warranty Whirlpool doesnt have replacement parts to service it. Multiple service tech are telling me there are many known issues with this unit. Found out there’s class action law for the same issues Im experiencing. Whirlpool only offered a new unit at approx. $6K. So total for me to date if I choose to take the discounted unit would be $12K. Dont buy this unless you have a good lawyer. Hardly seems reasonable. Extraordinary time/money loss and aggravation.Bought 8/1/05 S/N ** Model RJRS4270C $5,400. Service call 5/10/06 Repair - Freezer dripping water and pooling on floor. Service call 6/28/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/5/06 Repair - Defrost drain problem, ice backup, drip tray. Service call 7/12/06 Repair - Unit not defrosting. Service call 8/26/06 Repair - Freezer not cooling, ice backup, fan burn out, drip tray. Service call 9/2/06 Repair - Evaporator fan not working. Replaced unit 9/_/06 S/N ** Model RJRS4270D. Maytag Dependability Plus Cert No. ** $99.00 8/02/08 thru 8/02/11. Maytag Extended Service Plan Plan No. ** $297.19 9/02/09 thru 9/01/12. Maytag Extended Service Plan Plan No. ** $405.31 9/01/12 thru 9/01/2015. Service call 10/13/10 Repair - Ice build up in fan, freezer not working. Service call 10/20/10 Repair - Installed new drip pan, bi metal, fan motor. Service call ~ 8/_/15 Repair - Service tech states, Whirlpool no longer has parts. Even though we paid hundreds to have a still active Maytag contract extended warranty. Whirlpool outsourced service to third party. Service call ~8/_/15 Service tech refuses to repair because cant get parts from Whirlpool. Asked me to find part on eBay or some other source so he could repair since Whirlpool could not provide. Got part. He did fix. Freezer stopped working 4/2/16. Customer support 4/3/16 followed owners manual instructions for warranty and call number, Whirlpool said theres no warranty and to call any local service tech. (Owners manual said compressor was still under warranty). Service call 4/4/16. Tech refused to work this Whirlpool unit, believes to be issue with the compressor leaking or system blockage or bad valve in compressor. Customer support call back - Krisi, was warranted. Jade Specialty Department. Customer support call back - Jared, no warranty, sorry. Explained contract to him. Nope/Nada. Customer support transfer - Jan, yes was warranted. Asked to speak to manager/sup. Said if you won’t honor warranty then please provide replacement. Transfer to Mike said we must schedule service through Whirlpool to fix contradicts. We asked for reference number to track. Mike said they don’t use reference numbers (contradicts Jared from when he asked me for a reference number). Two days no call from Whirlpool. Customer support call back 4/7/16 - Kari, offered small discount for equivalent new or refurbished unit $5,739 for Model KBSN602ESS. Said although under warranty, Whirlpool may not be able to provide parts to repair unit, but they will sell me an equivalent unit.
Published: April 8, 2016
A. B. of West Granby, CT
Source: consumeraffairs.com

I purchased a Maytag Bravos 5 months ago. I had trouble at first with unbal
I purchased a Maytag Bravos 5 months ago. I had trouble at first with unbalanced loads. The repair man came to look at it twice. One thing that can unbalance your loads is if small pieces of laundry such as a sock gets outside the basket. Sometimes the basket has to be taken all the way out because small pieces can be lodged under the basket. This happens when you fill the machine too full and those small pieces float to the top.The suspension on my machine ended up needing to be replaced. I have read lots of reviews about soap rings in the clothes. That happens from using too much soap. Make sure you are using HE detergent for one. I cut way back on my soap and my laundry gets clean and no problems with residual soap on my clothes. I was very unhappy with my machine at first but now I absolutely love it!
Published: March 6, 2014
Patty of St. Anthony, IN
Source: consumeraffairs.com

Our first (and last) experience buying anything made by Whirlpool. I bought
Our first (and last) experience buying anything made by Whirlpool. I bought a matching Maytag Series 2000 washer and dryer in February 2011. By July, the washer was at 747 take-off noise level when hitting the spin cycle. I called Whirlpool, who directed me to their local repair firm. I called them on August 2nd and had a service rep visit on August 9th. He looked a 30-second look and advised that the bearing assembly was shot and that the spin basket required replacing.
Published: September 26, 2011
Michael of Saanichton, BC
Source: consumeraffairs.com

Maytag wont fix new washer. Service person came 3X, but it still wont go to
Maytag wont fix new washer. Service person came 3X, but it still wont go to rinse cycle. Last 2X Maytag said service scheduled, but no one showed. MT mgr said cant help & to just keep calling back.
Published: September 29, 2018
Stacey of Denham Springs, LA
Source: consumeraffairs.com

We bought a Maytag Dishwasher - Model #MDB4949SHW a year and a half ago at
We bought a Maytag Dishwasher - Model #MDB4949SHW a year and a half ago at a Home Depot Location. We had previously had a Whirlpool dishwasher for 13 years of heavy use, with no issues or difficulties. At the time we purchased our dishwasher, there were various different brands on sale, including the one we purchased. The sales rep at Home Depot advised us that although we could get a similar dishwasher for the same price, that this particular model had a 10 year warranty. When I heard that, all I heard was 10 worry free years. MY MISTAKE. I could never have imagined that a company such as Whirlpool would advertise a warranty, that in the end is made up of nothing but false advertising.We ran a cycle during the Christmas holidays, and detected a funny smell of burnt rubber but didnt know what to make of it. I googled the issue and some people had had experiences with perhaps a plastic utensil or some other plastic, being burned by the heating element, so I figured that its what might have happened. I ran another cycle the next day, and the smell was much less prominent so I thought the problem had gone away. The next time we ran a cycle, the water didnt drain. We called in a repair person, and was shocked to learn that both the drain pump and main control board needed replacing.We got in touch with Whirlpool and low and behold, the only items they cover are nonsense items such as the racks, drum, tub...etc....in other words, the parts that are actually responsible for the running of the machine, are not covered, neither is LABOUR. Therefore, in my opinion, their warranty is trash and should not be relied upon under any circumstances. We purchased a new dishwasher just a year and a half ago, and are left with a heap of junk in our kitchen. Our options? Either spend $600.00 to $700.00 on repairs, possibly more, or buy a new dishwasher. When I asked if there was anything they could do to at least mitigate my damages, I was told....Sorry for your inconvenience...but do you have any other questions. I dont have any other questions...but I do have have a comment.... Make your products better....and dont print warranties that are utterly rubbish, false, and only serve to mislead the consumer. Needless to say, we will not be buying any more appliances from this company. Their one and only goal is profit for their shareholders with no regard whatsoever for the consumer. If I could give it ZERO stars, I most certainly would. :)
Published: January 7, 2021
Ester of North York, ON
Source: consumeraffairs.com

I purchased a new Maytag from Home Depot. It was delivered and installed by
I purchased a new Maytag from Home Depot. It was delivered and installed by them on 7/20/12. Today is 9/18/12. It is less than 2 months old and the tub is starting to shred around the upper rim. I called to get it repaired. What a nightmare. First I tried to understand a Filipino woman through a bad connection. She advised me to call a different customer service number, 1-800-688-9900. I talked to Crystal. She called up information on me using my phone number. She asked for the serial number as she had the model number available from the online registration I completed on 7/20/12. I told her I do not have that and asked where it was located. I also told her that I was unable to get it at this time as I am handicapped. She advised me that I had to show my repairman the receipt or I would have to pay a $60 service charge. I get nervous about throwing good money after bad. So I then asked why. If the serial number is so important, why is it not a required info when you register online? She had no answer. I asked to speak to her supervisor. I waited 4 minutes. Enna finally came on the line. She gave conflicting info about my online registration. She said I was not registered online (if not, how did Crystal have all my other info including my model number? Why did Crystal tell me I had registered without the serial number?). Enna told me that the repairman could key in the serial number when he gets to my house and if my washer was under warranty, I would not be charged. Again I asked why, if the serial number is so critical to the process and with all the info they seem to have on me (name, address, phone number, model number, place of purchase, date of delivery, etc.), why is the location of this very critical number is not in the owners manual? Why do they allow you to register without it online and why dont they track sales and delivery by serial number? She was unable to address these issues. I asked to speak to her supervisor. She told me she would give me her supervisors name and number (Kim, **) but she would not give me a last name or contact information. She told me that she was the highest level that I was allowed to speak with.Bottom line, my Maytag is falling apart, getting through the red tape to get it fixed under warranty is silly. Maytag ignores its own concept of tracking by serial number and does not support the use of serial number by telling you where it is located on an appliance or requiring it to register online. Calling customer service is a joke! I was mad when my new $800 washer started to fall apart. Now I am just sad with the way we allow manufacturers to treat us. Mad about the way we allow them to operate in the United States. They create junk or junk parts overseas, products fall apart over here, calls for repair get routed around the world, and then they create more red tape and call it customer service. I made one bad choice. Hopefully, you are reading this and can avoid your own.
Published: September 18, 2012
Mary of Milwaukee, WI
Source: consumeraffairs.com

How can any company with a reputation that we all have grown up with MAYTAG
How can any company with a reputation that we all have grown up with MAYTAG pull such a DESPICABLE act on its customers of 20, 30, 40 plus years ??? $500+ repairs for each of 2 boards in nothing better than a BOAT ANCHOR... I would give anything to have my 15 yr or even 20+ yr old pair back! Worst purchase of our 50 years of life! Its overdue time for a Class Action Lawsuit! Also has no one had your washer jump and dent your dryer? Imagine a child in a room with something as Vicious as MAYTAG BRAVOS! Just as well have them play in the STREET! Lets all join together and show MAYTAG the consumer does count. Thank you...
Published: July 26, 2013
Greg of La Porte City, IA
Source: consumeraffairs.com

I purchased 4 new Maytag appliances as part of a kitchen update. The dishwa
I purchased 4 new Maytag appliances as part of a kitchen update. The dishwasher was the first to fail, less than a year after being installed. The control panel stopped working (random lights would come on, always different from the one being pressed, and frequently incompatible selections such as Rinse Only and Sanitize. PC Richards sent a repairman with a new part, no charge. A few weeks ago, it happened again. PC Richards says that replacement parts are only under warranty for 90 days, so now the repair is on me. I could pay or repair it myself or pay PC Richards to do it. Thank goodness I am handy, but I still have to pay for the part. Now I am reading that the MDB7749 series has a history of this problem. When is Maytag going to own up and issue free repairs? I certainly will never buy Maytag again, as both the range and the refrigerator also have common problems. Luckily, I paid for the 10-year service agreement on those appliances.
Published: August 31, 2017
Kathleen of North Plainfield, NJ
Source: consumeraffairs.com

Dryer doesn’t dry any size load in one cycle regardless of settings. Myst
Dryer doesn’t dry any size load in one cycle regardless of settings. Mysteriously, it triggers a message to check the lint filter and line when running a small load with nothing blocking the venting system. It never happens on large loads which would block more of the air flow. You could get a comparably sized dryer for much less. This not the premium product that you pay for.
Published: August 26, 2021
Ross of Brockport, NY
Source: consumeraffairs.com

Purchased this Maytag dishwasher (Model DB7749SBM2) from a Sears 2014, no p
Purchased this Maytag dishwasher (Model DB7749SBM2) from a Sears 2014, no problems until now in late June 2014. The control panel is not responding. Start/Resume light is off, pressing it doesnt seem to do anything. Cancel light is off, pressing it does trigger the cancel drain process. Wash Cycle choices either dont respond, or for 2 of the choices engage an incorrect cycle. Option choices dont respond. Delay light comes on when an incorrect cycle choice displays but stays at 2 hours, cannot be toggled off or to a different delay length. Holding Control Lock or Delay for 3 seconds doesnt seem to clear the circuit board logic. Problem began with the Cycle choice buttons defaulting to Rinse Only. Control panel behaves not at all or incorrectly as described above. Seems to be a common Maytag control board/panel problem. We need help as we are unable to afford repair or another dishwasher. This time, it will not run at all. I called customer service today (August 11, 2015) and they expect me to pay for the repair. Repairman already said electronic board bad at a cost of around $300 just for the parts. It is easy to Google and find multiple review sites that indicate hundreds of consumers have similar problems, but Maytag will not acknowledge any issue. Based on the pattern the warranty is not going to help as it goes out just after a year. For only having it 1 1/2 years it is becoming very expensive. There should be a recall on this control panel.
Published: August 12, 2015
robin of Lagrange, GA
Source: consumeraffairs.com

We have a Maytag Dishwasher Model MDBH949AWB. We have purchased the extende
We have a Maytag Dishwasher Model MDBH949AWB. We have purchased the extended warranty. Today, after more than 100 minutes on the phone, mostly on hold, we were unable to schedule an appointment to replace the control board, or even have them verify that we have extended warranty coverage. It generally took many many minutes to get a person, only to be referred to a different person at a different number. Nobody had access to our extended warranty info, and to go further into getting a repair scheduled, they said they needed that info. I finally went on their website, and after keying in extensive information, I got a screen saying they were having trouble with their website, and to please try again later. So I did their chat, and ultimately they told me to call 866-730-6094. The earlier numbers I called, in sequence, were 866-576-1660 (53 minutes on hold); then told to call 866-265-0029, for another long hold. And then told to call 800-626-4342. Long hold, and I hung up. At one point, I think the second person I actually spoke with gave me an incident number of **. My extended warranty expires in Feb. of 2017, and they even asked me to renew early. Since the warranty seems totally worthless, why would I do that? Terrible customer service. Wont do business with Maytag ever again, and am warning others not do so either.
Published: July 8, 2016
Warren of Norwich, VT
Source: consumeraffairs.com

I purchased a Maytag refrigerator (MBF2258XEB), stove (MER8674AB) and dishw
I purchased a Maytag refrigerator (MBF2258XEB), stove (MER8674AB) and dishwasher (MDB7749SBB) on May 26, 2013. So far all three have been worked on. First, the dishwasher would not fill up with water after the trial run. Called the repairman out. A tag was placed in a position that was preventing the dishwasher from loading up with water. Granted, we should have taken the tag off, however, it stated not to. Lucky for me, I am still under warranty. Second, the refrigerator, which is a freezer at the bottom, started to leak. I thought that maybe we were dropping ice. However, I finally called and had the repairman back out. He knew exactly what the problem was because Maytag knew about it. There was a faulty plug. So in a matter of mins the problem was fixed. Lucky me still under warranty. Those two things happen within six months of purchasing these items. Now, the oven does not work. It heats up to the desire temperature but then cuts off. Called the repairman and he thought it might be the lower baking element. Unlucky for me, warranty has expired. So, $90.00 for service call. Received a called from the repairman, $120.00 for labor and $70.00 for the baking element. I purchased the baking element myself, $58.08 and installed it. Still does the same thing. Now I have another appointment for him to come back out and see what is wrong. Another $90.00! So far I have spent $238.08 on a $699.99 stove. I will never buy Maytag again. Depending on the amount to repair will depend on whether or not I go back to Sears and buy Kenmore. I had Kenmore for 10 years with no problems. I should have gone back to Sears for my upgrade. I did contact Maytag via email. I am still waiting for a reply. Live and learn!
Published: August 29, 2014
Barbara of Bowie, MD
Source: consumeraffairs.com

I HATE this washer. It had such good reviews before I bought it, but I have
I HATE this washer. It had such good reviews before I bought it, but I have never been so disappointed. Doesnt use NEARLY enough water to get anything clean, even when I try deep water wash, bedding, or power wash. You cant switch modes in the middle of a load, and if you leave it paused too long, it drains on you. Ive tried balling everything up as the manufacturer advised. I tried using less detergent, again as advised. Nothing works. Sometimes the clothes on top dont even get wet. Dont waste your money!! If I can find a way to fix my old washer, Im going to do that and throw this thing to the junk heap.
Published: June 10, 2017
Karen of Central City, IA
Source: consumeraffairs.com

Refrigerator - The freezer of the refrigerator would randomly leak on the f
Refrigerator - The freezer of the refrigerator would randomly leak on the floor. When I had it repaired on 12/30/14, at a cost of $253.97, the repairman showed me the defective part. He confirmed the online reports that the leaking was caused by a defective part. The defective part had been used because it was cheaper. Now the repaired refrigerator works well. Last month, the control panel on the dishwasher stopped working. According to the online reviews, this is a frequent problem requiring that a new control board be installed. The reported failure typically occurs after the one year warranty expires. My appliances are located in a second home so are only used about once a month. A salesperson at a different appliance store said that appliances usually last from 10 to 12 years. The four years of occasional use prior to failure is not acceptable. I would like to have Maytag repair the dishwasher at their cost. How do I get this to occur?
Published: July 20, 2015
Linda of Renton, WA
Source: consumeraffairs.com

Same complaint as most of the others: bought a refrigerator in 2013 and abo
Same complaint as most of the others: bought a refrigerator in 2013 and about one month after the 1 year warranty had run out the freezer started leaking water all over the floor and build up is on the bottom of the freezer, making it difficult to pull out the metal drawer. :( We do not have the water even hooked up to the automatic icemaker so have no clue where the water is coming from. Clothes washer has never worked properly from day one, didnt fill up with enough water. Had the repair man here while the warranty was still in effect and he verified that the washer DID not fill with enough water therefore leaving soap and grime on our clothes. :( He had to order an entire new brain and replaced it. Worked for a couple of months better than it ever DID and now back to soapy, grimy, dirty clothes again. Why isnt there a recall on the part that keeps backing up on these bottom freezer Maytag refrigerators? Someone needs to start a class action lawsuit and get these things recalled and replaced. Spent a lot of money on this brand new refrigerator and was so jazzed to get a brand new one for the first time in my life. :( Well that was surly short-lived. Shame on you Maytag, your company has really gone downhill. I would love it if an attorney could start a class action lawsuit with Maytag on their bottom freezers.
Published: January 18, 2015
STACEE of Crescent City, CA
Source: consumeraffairs.com

We purchased our Maytag Bravos XL last month and within two weeks, we were
We purchased our Maytag Bravos XL last month and within two weeks, we were noticing a BAD odor every time we used the machine. In fact, I just walked back into our house from outside and the entire house smells like old dirty dishwater and the smell is coming from the laundry room! This is a very expensive washing machine and we bought it because we thought that a Maytag would be better than the Whirlpool that just died after many years of repairs and aggravation. After reading these reviews, I wish I had bought a Speed Queen.
Published: June 7, 2014
Marla of Keithville, LA
Source: consumeraffairs.com

Bought this Range in March of 2019. I really liked the large oven in it. Ri
Bought this Range in March of 2019. I really liked the large oven in it. Right away I noticed that the oven didnt back things very uniformed and very quickly, so a lot of burnt cookies. But I adjusted to that, not super happy about it but it was fine. Tuesday while cooking the cooktop suddenly went out. I had been smelling something strange the last couple of times I had cooked with the oven and cooktop on so I just assumed it was the oven, it did need to be cleaned. Well I ended up pulling the range out from the wall and taking the back metal piece off...the wire running to the cooktop was burned, like 3 inches up the wire and also the wire coming into that wire on the range cord. Just destroyed. I was shaking. My house could have burnt down.I just attempted to call Maytag, knowing my warranty is up (1 year) but thinking they should know about this issue. I was told that they would need to send out a certified tech would need to come out to access the situation...ok...when are they available and she said the 29th of December, really? How many people can go 3 weeks with no oven? I take care of my 93 year old neighbor and make dinner every night. So obviously I cannot wait. I have a tech coming today to fix this fire hazard. I was told there was nothing that can be done as it was not under warranty anyway. What so your certified tech was going to come out for free and then charge me what I probably paid for the range to fix it.
Published: December 9, 2021
Pennie of Troy, IL
Source: consumeraffairs.com

Our brand new Maytag front loader has a optimum (LOL) soap dispenser that c
Our brand new Maytag front loader has a optimum (LOL) soap dispenser that can supposedly wash several loads before refilling. BUT, the dispenser fills with water after one load and dilutes whatever soap is left! We talked to a authorized tech who said it was a poor design. That the unit wasnt sealed from water or it would be under vacuum. We called Maytag and they said something like, Um well it has sensors!! Did they explain how it would sense the diluted soap concentration? Nope. It should be replaced by MAYTAG! Knowing it is something that they sell that is defective. Right out of the gate!! The engineer should be fired, the quality department heads fired too!
Published: November 19, 2018
mike of Walnut Creek, CA
Source: consumeraffairs.com

I have a Maytag washing machine for close to 20 years, so when it was time
I have a Maytag washing machine for close to 20 years, so when it was time to replace it, I bought another Maytag: the Bravos. I read reviews, and most negative ones complained that it used too little water, twisted clothes, and was noisy. But I wanted an HE and can tolerate noise just fine. What I cannot tolerate is the fact that -- less than 2 years after purchase -- the control panel is malfunctioning, and it will cost $500 to repair. Id rather buy a new washing machine than throw good money after bad on this one. Bye-bye, Maytag.
Published: June 15, 2015
Kathryn of Atlanta, GA
Source: consumeraffairs.com

I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Mayta
I purchased your refrigerator (model #mfd2561heb) in 2005. I bought a Maytag, because I thought it would last me a lifetime. I came to find out it will not. I called Maytag, and got Repair Plus One. The repairman came out without a compressor or capacitor. Now, I have to wait 4 days or more. I have a 3 year olds birthday party, of which we will be working out of our 19 year old Kenmore in the garage, which has worked flawlessly. To make it short, you lost me as a customer, because of this product! I just wanted to let you know. It is sad too, as we enjoyed the refrigerator. Its been making noise for awhile. I thought it was just part of the ice maker. Now, it cost me another $299, plus all the food I had to throw out! There was a big recall of refrigerators from Maytag around the time mine was made. I think that this model should be part of that recall as well. Dont buy a Maytag! They may have had quality at one time, but I just think those days are gone. Thank God for our Kenmore in the garage. I dont know what I wouldve done without it.
Published: February 29, 2012
Chris of Evans, CO
Source: consumeraffairs.com

Maytag Bravo X-We bought this washing machine not even 4 years (February 20
Maytag Bravo X-We bought this washing machine not even 4 years (February 2013) ago from Lowes. We had this issue before the warranty went up a couple of times and then it stopped and started working fine. We contacted Maytag before... But of course beings the issue resolved there was no way to send someone out here to troubleshoot the problem. Now it is doing it all the time. A few months ago it went out of warranty. We are having issues with it going into the spin cycle and it will stop there and it will not spin out my clothes and finish draining. Contacted them and they want to charge money for a service tech to come out just to look at it. Lord only knows how much it would cost to fix.
Published: June 13, 2017
Timothy of Cedarville, OH
Source: consumeraffairs.com

I got a new washer and dryer for my ex wife and son last August. Its Octobe
I got a new washer and dryer for my ex wife and son last August. Its October and the agitator broke off. She is not abusive to things and just the two of them dont produce much laundry. This was just poorly built. Maytag should be ashamed to have built such a poor product. I thought GE had the worst appliances, but Maytag must have hired their engineers. I have pictures and it has 10 year warranty right on the lid, lol. Should be 10 months,
Published: October 21, 2019
Terry of Dakota, MN
Source: consumeraffairs.com

Since the day the Neptune washer and dryer were installed, the washer has g
Since the day the Neptune washer and dryer were installed, the washer has given me nothing but problems. It vibrates so badly and dances all over the floor.I have had the repairman over at least seven times and, now, it is out of warranty so I am spending my own money. The last service man was from Hurst Appliances in Regina, SK. He removed the pedestal to see if this might be the problem. He also sold me some foot pads for $50 that he said might help the problem. However the machine is still vibrating and the terrible mold smell comes out of it as well. I am thoroughly disappointed in this product. I will never buy another Maytag product and tell my friends not to as well.
Published: July 20, 2012
Locksie of Regina, SK
Source: consumeraffairs.com

I purchased the Maytag Bravos washer and dryer in September 2010, before mo
I purchased the Maytag Bravos washer and dryer in September 2010, before moving to Washington. After a few months, the washer broke and had to have a repairman out twice to fix. It never would wash a blanket without stopping with error messages. He told these were notorious for problems. Now our dryer is leaking and not drying. I checked the vent hose and water and some wet lent are inside. In moving the dryer, I can hear a piece rattling around inside. From research and other posts, it sounds like its a broken pulley system inside. Maytag is junk. Customer service is terrible! I bought this unit during a veterans day sale at Lowes, using my veteran discount. Obviously, Maytag has no problem ripping off veterans or anyone else based on their horrible customer service. I will be actively posting as many negative online posts and videos about my experience on every forum and veteran site I can. They are horrible! Stay away from Maytag!
Published: March 23, 2012
Matthew of Vancouve, WA
Source: consumeraffairs.com

OK, Im at wits end. I bought a very expensive Maytag Gemini range four year
OK, Im at wits end. I bought a very expensive Maytag Gemini range four years ago. Since then, I have replaced 10 burner valves. There are only five of them. They have each been replaced twice, and tonight yet another has broken. This time it is broken in the ON position, which means I cant have the range on without that burner on. It means unplugging it when not in use and lighting the burner with a match when I re-plug the stove, until I get it fixed. I had just replaced valve number 10 on Tuesday, and had a fully working range for only 5 days. These valves are under warranty but the labor is not, and it is always close to $200 to have someone come out to replace them. I cant afford a new stove and I cant afford to keep having these defective valves replace.
Published: August 20, 2018
Joe of Long Beach, CA
Source: consumeraffairs.com

Maytag washer MHW5500FW had service just a month after purchase and still a
Maytag washer MHW5500FW had service just a month after purchase and still a year later the washer has problems spinning using direct drive. Even a few towels are soaked when cycle is done or errors out and must be restarted. Most of the time the washer has to be cycled on spin to remove water from soaked items, not just a simple bath rug, towels, bed sheets. Almost anything has a problem spinning. Had to purchase another year of service coverage as I dont trust the washer will last. Soap dispenser needs to be diluted despite using correct soap, per service tech advice which triggers sensors to shut down. Machine looks good but not ergonomically designed without the stand as you can easily lean over the washer and turn on and off accidentally. Same goes for the matching dryer, also can easily set off the on pause and on/off button. Dryer works great other than that.
Published: February 7, 2019
Mark of Emerson, NJ
Source: consumeraffairs.com

The refrigerator had to have repairs in first year. Maytag was aware of fre
The refrigerator had to have repairs in first year. Maytag was aware of freezer issues and reluctantly finally replaced the parts. I had to argue with repairman because he tried to tell me that the freezer was too full.
Published: January 9, 2017
Marnie of Lynchburg, VA
Source: consumeraffairs.com

Just like all the other reviews, 14 months after purchase and 2 months out
Just like all the other reviews, 14 months after purchase and 2 months out of warranty the control panel on our Maytag Dishwasher stopped functioning. The “10 year warranty” is a joke a covers 3 things. We had model MDB4949SHX, $550 new.
Published: May 6, 2020
E of Missoula, MT
Source: consumeraffairs.com

I bought my first Maytag French Door fridge about 7 years ago. When it was
I bought my first Maytag French Door fridge about 7 years ago. When it was two it started running water on the floor. I paid a service guy to tell me a tiny little drain in the back clogged up and stopped coil defrost water from draining out. He fixed it. A year later, the fridge stopped cooling but the freezer was cold. I hired another service man who charged me a mint to diagnose that a fan that blows cold air up into the refrigerator failed. Rather than pay him again, I ordered the part. Heres the joke--the part wasnt available. An older part was substituted. Why? The first fan motor was small to make the energy start requirements--but it was too weak to be reliable. The new motor was an earlier model--almost twice as large and powerful. So much for Energy Start. At exactly 5 years and six months, the compressor went out. Im on year two with the new one. I said to myself they cant all be that bad. Now it is leaking on the floor. I have to disassemble the freezer, remove the inner wall, defrost the coils and clean out the drain hole. Wouldnt smart engineers make an easy way to do that from the back? Seems simple.
Published: February 1, 2015
Randy of Winter Park, FL
Source: consumeraffairs.com

Our washer stinks. We have done all the things suggested by Maytag, and it
Our washer stinks. We have done all the things suggested by Maytag, and it still stinks. Maytag suggested having it serviced by A&E, but I see on the Internet that they are probably not the best choice (very bad reviews). We called our local Maytag dealer, and they said that there is no fix available. They just stink. We will buy a new washer and will never buy anything Maytag again. I would suggest the same to everyone else.
Published: September 28, 2011
Bill of Desoto, mo
Source: consumeraffairs.com

As others have stated, cant wash more than a couple towels or 2 pair of blu
As others have stated, cant wash more than a couple towels or 2 pair of blue jeans. The washer is useless. Purchased Maytag for quality and received crappy worthless machine. Maytag should take returns and refund buyers money!
Published: December 28, 2015
charles of Carnesville, GA
Source: consumeraffairs.com

The Maytag Washer Model # MVWB835DW is the worst I have EVER had!! I have 6
The Maytag Washer Model # MVWB835DW is the worst I have EVER had!! I have 6 kids, my husband and myself who I do laundry for and this was supposed to be a XL washer so I can do large loads! It does not do anything to stains and all my clothes come out with clumps of powder and if I use liquid it leaves greasy residue on them! Everyone in our home has had rashes from the washing powder not getting rinsed out and my husband who gets grease and oil on his clothes has all stained clothing because of this washer that does NOT clean anything! I used to be able to get every single grease and oil stain out until I purchased this washer! My 9 yr old now has a scalded skin from the washing powder not getting rinsed no matter how much I use!! I even tried using vinegar to make it dissolve and it does not help! No matter what we do it does not fill up nor wash the clothing properly!! This washer needs to be discontinued immediately and anyone who has it have the option of exchanging it with a better washer! It is absolutely ridiculous that they know this washer does this yet keep selling it!
Published: June 25, 2018
Samantha of Wellborn, FL
Source: consumeraffairs.com

I purchased a Maytag Dishwasher #MDB7749SBM1 as part of a complete kitchen
I purchased a Maytag Dishwasher #MDB7749SBM1 as part of a complete kitchen remodel less than 3 years ago. Maytag was a great product years ago so I thought I would switch from GE to Maytag thinking that I had purchased a quality set that would give me years of great service! What a bad choice to say the least! This dishwasher has never dried the dishes completely with heated dry option. I never cared for the plastic latch and metal catch option either since I caught water dripping from the bottom since the door must not have been completely shut even though the latch was secure.Most recently, the start option on the flat control panel will not work. After opening and closing door multiple times I can get the start option to light up and run the cycle. Added bonus to start option not working correctly is that when the dishwasher door is shut, it automatically runs hours later with no human interaction. The dishwasher lights were lit up like a Christmas tree at 7 am this morning and running a cycle. Guess it thought the dishes werent clean enough. I am going to price out a board and determine whether I will throw this piece of crap in the dumpster and find a different brand! I HIGHLY RECOMMEND THAT YOU DONT BUY A MAYTAG DISHWASHER!
Published: October 2, 2016
J of Raleigh, NC
Source: consumeraffairs.com

We purchased a Maytag convection oven less than a year ago! Today is the 3r
We purchased a Maytag convection oven less than a year ago! Today is the 3rd time the heat sensor has gone on it! I want a new stove! I am beyond disappointed with the business and the product! Have always bought Maytag! Rethinking it now!!!
Published: November 29, 2014
Heather of Yorkton, SK
Source: consumeraffairs.com

So far we have replaced the belt. Clothes have never come out clean. High E
So far we have replaced the belt. Clothes have never come out clean. High Efficiency... Yeah, we have to put it on extra rinse to rinse all the soap out or wash twice because the clothes just do not get clean. Now it stops right before it drains after the wash. So I had to pull out clothes and use pitchers to get water out before we could tip forward and pull hoses to drain the rest. We checked hoses and connections. All lights work, it did a wash cycle, and again stopped before the drain. Really. All I got was “Didnt you take out the extended warranty?” Well, No I did not. Why would I consider the fact that MAYTAG would need repairs within the first 3 years. Its not like I do a lot of wash. Or have big bulky items. I have a laundry mat close by for that stuff, because it wouldnt get it clean anyway. Never again…
Published: October 12, 2014
betsy of Fond Du Lac, WI
Source: consumeraffairs.com

What was shown on tv and the way it looked in home depot were much differen
What was shown on tv and the way it looked in home depot were much different when I got it home. The refrig. Is big as a bo car on the outside but inside nothing.
Published: December 29, 2016
Andrew of Rialto, CA
Source: consumeraffairs.com

Bought top of line Maytag dryer and washer in 2011. Immediately had problem
Bought top of line Maytag dryer and washer in 2011. Immediately had problems with dryer. Dryer resets timer itself to outrageous times. Clothes so dry they could have been parchment. This has continued with multiple service calls and electronics replaced. Still continuing but they will not act lemon law. I have extended warranties but get runaround everyone including Sears where I bought it pointing to each other. Tech came out today and said problem was the way the dryer is. No way to change it. I guess that is nature of the beast. I will never buy Maytag or from Sears again.
Published: February 23, 2015
Judy of Mobile, AL
Source: consumeraffairs.com

If the control panel light on your Ice2O refrigerator starts flashing you w
If the control panel light on your Ice2O refrigerator starts flashing you will learn about the Non-Customer Service of Maytag. The problem is the High Voltage Control Board. Maytag has been aware of this defective part since 2007. At one time Maytag was fixing these at no cost to the customer via a recall. Then conveniently in 2011 the Japanese tsunami wiped out the only plant in the universe that manufactures the part.Now out of the goodness of Maytag’s corporate heart they offer the customer $300 off of a $2300 replacement (Oh, I am so grateful). It is time for Maytag (Whirlpool) to accept responsibility for a defective product and recall this refrigerator with a replacement. In the meantime if you have this problem, my advice is to go out a buy a non-Maytag/Whirlpool product since Maytag/Whirlpool cannot be trusted to stand behind their products. Please share this post with family and friends to prevent others from experiencing Non-Customer Service.
Published: June 23, 2014
Junior of Florence, KY
Source: consumeraffairs.com

Maytag Dishwasher model #MDB7759SAW3 continues the Whirlpool company legacy
Maytag Dishwasher model #MDB7759SAW3 continues the Whirlpool company legacy of subpar control panels in all of their dishwashers. It is telling that they have been allowed to market the exact same failing parts for well over a decade without any accountability. They had one recall circa 2007-2010 and pushed customers into purchasing the model I have which suffers from the exact same control panel design.To further frustrate the consumer experience, Maytag customer service reps and supervisors allege that they have never heard of a customer having issues with their dishwasher control panel before. The panel beeps endlessly and refuses user input regardless of whether the door is opened or closed. After a power disconnect it will reset and sometimes allow one load to be washed before resuming the non stop beeping. If opened and closed during the beeping it will cycle through a completely new wash cycle on its own and resume beeping. Maytag customer service response this morning was, “thank you for being a Maytag customer”.We will my be purchasing their replacement control panels as they are of poor quality and it is well documented that the new ones fail annually as well. These are “high end” appliances and are not inexpensive. We will simply cease to use whirlpool, Maytag, Kenmore, Kitchenaid, etc. brands in our home and will advise everyone we know to protect themselves the same way.
Published: September 18, 2019
C. of Pocatello, ID
Source: consumeraffairs.com

I received my Maytag dishwasher in November of 2013 from Home Depot (It was
I received my Maytag dishwasher in November of 2013 from Home Depot (It was a month overdue the expected delivery date). It was installed by a certified electrician/contractor. By February of 2014, the control panel had to have its first replacement. It is now July 2014 and we are having the repairman come out to replace the third control panel this Monday. Supposedly there was a recall on the control panel and the one replaced less than a month ago was the improved/repaired one. We are beyond frustrated. I too sought Home Depot for help after the first repairman they suggested charged us almost half the cost of the dishwasher for his repair. I have already sunk over the price of the product into repairs. My Maytag dryer broke last week as well. Someone needs to get involved with this situation, perhaps a contact to the media? I think we are all being scammed and deserve refunds by Maytag for the dishwashers and our repair costs.
Published: July 12, 2014
Heather of St. Joseph, MO
Source: consumeraffairs.com

We have been totally pleased with our Maytag Washer and Dryer BRAVOS XL uni
We have been totally pleased with our Maytag Washer and Dryer BRAVOS XL units from day one. Their advertising is Spot On correct. Follow the directions for periodic cleaning and all is well. The only issue weve had is low water on some wash cycles. But these are Eco and Environmentally friendly units. So we learn how to use the machines for best performance. We would definitely purchase these again.
Published: February 8, 2019
James of Fort Worth, TX
Source: consumeraffairs.com

Purchased the Bravos XL top load washer a month ago. We work outside daily
Purchased the Bravos XL top load washer a month ago. We work outside daily and our clothes get very dirty. I havent really taxed the machine yet (Im doing what I consider a normal load of wash. I know the machine could handle twice as many clothes as its the 5.3 cubic feet washer, but I havent had that many clothes to put in at one time). The washer works great. Clothes are clean and smell fresh. For those that say this washer is extremely loud - you must not have something set up incorrectly. Either the wet pan you put under the machine is making contact with parts it shouldnt or someone didnt level it properly. Really, this is NOT a loud machine. We purchased from Lowes and they delivered, set up and leveled both the washer and dryer. (Yes, we also purchased the matching Bravos XL front load dryer and were impressed that it dries our clothes in half the time our old one did). We would definitely recommend the Maytag Bravos XL washer and dryer.
Published: November 6, 2016
Nancy of Spring Valley, MN
Source: consumeraffairs.com

Have been very disappointed. The burners keep going out. The repairman said
Have been very disappointed. The burners keep going out. The repairman said a bug could crawl on the element and break it. Then the temperature on burner on it works from med to high and any lower no heat. The dual burner is now backwards. The oven handle keeps falling off. Worst range I ever had and I thought it was a step up to Maytag.
Published: July 30, 2014
Sherry of Friendswood , TX
Source: consumeraffairs.com

Hello, My recently purchased dishwasher has leaked water within less than h
Hello, My recently purchased dishwasher has leaked water within less than half an hour of the fifth time to be used and showed error: F8E4, dishwasher model and SN are: Model: MDB4949SKZ. Serial # : FA3003347. Registered: 09/11/2021, Ive been calling Home Depot who in turn asked the installer to check the connection, and the latter advised and reported its a manufacturer issue. And calling Maytag for several times but no response or action. On-line service scheduling of Maytag is not working!!! And the live chat is not helping, as well. Now my dishwasher is not working since more than two weeks, knowing that it has been installed only a month ago.
Published: September 13, 2021
Zumurud of Ajax, ON
Source: consumeraffairs.com

Like so many other people reviewing Maytag refrigerators with bottom freeze
Like so many other people reviewing Maytag refrigerators with bottom freezers, I am dealing with water on the floor. At 64+, I am not eager to tackle the problem as a DIY project. Once of defrosting and cleaning up was enough. I love the looks of my 2 yr old $2000 4 door fridge/freezer but hate the issues. I guess Maytag is going to ignore all of us. When someone finds a reliable company, sing it from the rooftops.
Published: June 25, 2015
Faye of Osawatomie, KS
Source: consumeraffairs.com

This is a continuing aggravation! On July 27, I discovered the dishwasher (
This is a continuing aggravation! On July 27, I discovered the dishwasher (MDB7600AWW) tub had developed a crack in the bottom right rear and had warped my countertop and the floor under it was full of water! I called the appliance store where it was purchased and was told to call Maytag. I have a 20-year warranty on the tub with free replacement of the unit if it fails. I called Maytag and was told we needed a service call to verify. I scheduled it for July 30, and 3 minutes and $75 later, yup, tub is cracked. Its a known problem, and the dealer has already replaced some for customers. I called Maytag to get the ball rolling for replacement. I spoke with Jennifer and was told shed get back to me.Meanwhile, we went to several stores, checking out other Maytag models. So, Id have some idea of what was available as a replacement. I called Jennifer on July 31 with a suggested model Id find as a suitable replacement. She said shed check and get back to me. On August 13, I called Jennifer for some answers, got the voicemail, and left a message. On August 14, I went online to chat. Finally, I was told Id have a replacement in 10-12 days. Id be contacted to schedule installation. On August 16, I called a local dealer again. He cant understand the problem. Hed replaced two others in a few days. He made some calls for us and gave us the name and phone for the company replacing the dishwasher as well as the work order. Installation was tentative for August 23. (Hed been cut out completely!)I called Optimus Solutions, and theyre awaiting shipment. Tentative installation was on August 23. On August 22, theres still no word. I called Maytag customer service. Sorry, it was shipped to the wrong address, so it was shipped back! Its now in transit and supposed to be delivered to Optimus Solutions today but not being scheduled for installation until August 31!This has become one nightmare after another with everyone pointing the finger at the next guy. Phone calls get only the same runaround. No, speaking to a supervisor wont help - theyll tell me the same thing. Isnt that convenient! Meanwhile, Im still washing dishes by hand and having psoriasis on my hands, which are like two pieces of raw meat right now. It is beyond aggravation; its bordering on torture! (No, I cant wear gloves. They make my hands sweat and even more sore!) Besides, I shouldnt be washing dishes by hand. I paid for a dishwasher that failed through no fault of my own, and now, Im being punished for purchasing it. I can guarantee that if I had no warranty and had to replace this dishwasher, it would have been replaced immediately!Never again. I purchased all Maytag products for my new home. As they fail, I can guarantee I will not be replacing them with Maytag or Whirlpool, which now owns Maytag. I will be telling everyone who will listen to stay away from Whirlpool and Maytag, because their customer service sucks big time.
Published: August 22, 2012
Mabel of Kempton, PA
Source: consumeraffairs.com

Maytag Bravo Quiet 300 dryer(less than a year old): #1, on timed dry settin
Maytag Bravo Quiet 300 dryer(less than a year old): #1, on timed dry setting machine cuts off before the set time, clothes still wet. Needs multiple cycles to achieve drying, then you get wrinkles. Cannot manually set time, its automatic. Technicians (2) have replaced sensors and tinkered with timer, no fix, no documentation to show what was actually done.
Published: July 29, 2011
RuthAnn of Any City, TX
Source: consumeraffairs.com

I attempted over and over just to swap out washing machines. I originally p
I attempted over and over just to swap out washing machines. I originally purchased a washer and dryer because of a defect in the top load they delivered. They talked me in to the frontload Neptune instead. Within months I started having daily reactions to mold and to my disgust found out it was from my washing machine. I begged to switch back to the top load I originally ordered and the store would not let me and referred me to Maytag who sent me some tablets and would help me no further. Apparently, the Maytag repairman wasnt lonely anymore if a product had to be manufactured and ready for complaint calls. Well I used the product. I used vinegar and baking soda. I have used hot water and bleach. I have left the door open to dry...It is the most cared for item in our family and the one that makes me ill literally. I cannot afford to buy a different one and would be interested to know if my husband’s declining health issues have anything to do with our mold issue or if it is just depression...Anyway, I was very discouraged to find out that other people in other states had washing machines replaced, but why didnt I? I would be happy if they could buy back my old Maytag that I had prior to this Neptune, I am sure it is making someone very happy somewhere. Why couldnt they have respected my very true complaint? I was not trying to get something for nothing. I paid for something to keep us cleaner and free from allergens and instead wash my clothes in mold and have mold spores leaching into the air in my home. Please help.
Published: October 10, 2013
Lisa of Bemidji, MN
Source: consumeraffairs.com

I had my kitchen remodeled less than 4 years ago with a Maytag refrigerator
I had my kitchen remodeled less than 4 years ago with a Maytag refrigerator, Bosch dishwasher, and GE stove. I had a 1 year warranty, and purchased additional 2 years. The warranty ran out last year, and the refrigerator is not working. Maytag customer service said all they could offer was 1 year extended warranty for $300. I told them a refrigerator should last longer than 4 years. They agreed, but that is all they did. Ive read other online reviews, and it appears a lot of people are in the same situation (however my fridge is not on a recall list). I will never buy another Maytag product ever! My GE and Bosch appliances are working just fine.
Published: February 1, 2012
Carol of Lemon Grove, CA
Source: consumeraffairs.com

We have had this machine for too long. It starts banging and making tremend
We have had this machine for too long. It starts banging and making tremendous amounts of noise. We have balanced it and tried loading it in different ways but when it starts to spin it apparently tries to even the load somehow that results in very loud noises and movement of the washer in the laundry room. Terrible machine. If we could afford it we would trash this one in a heartbeat and buy a different brand.
Published: March 23, 2019
PETER of Murfreesboro, TN
Source: consumeraffairs.com

I sent an email to Maytag regarding my Maytag Bravos washer which I purchas
I sent an email to Maytag regarding my Maytag Bravos washer which I purchased two years ago at a cost of $1,100. I have started having problems with the machine last week. I kept getting the UL error code. I called a certified appliance person to come out to find out what was wrong. I do not believe any of the appliance people know what to do for these machines.First, I was told it was the control board that needed to be replaced, then I was told the motor had a crack in it and it needed to be replaced, and then the springs needed to be replaced. So they replaced the springs. This was a Tuesday afternoon. It worked fine until Wednesday of the next week and I started getting the F51 code. Just let me say if you cannot stand behind your parts on a $1,100 washer that is only two years old, then something is very wrong. I am in for $159 on repairs so far. Who knows what the cost will be to finally get the machine repaired.
Published: May 17, 2013
Cathy of Mt. Juliet, TN
Source: consumeraffairs.com

Maytag Bravos XL MVWB980BGO. To start, I live on an acreage so some problem
Maytag Bravos XL MVWB980BGO. To start, I live on an acreage so some problems may be related to being on well water. The most annoying part is the washer doesn’t have a drain & spin without rinse. So, when my well pump started acting up, I had no way to just drain & spin off the load, so I had to try to lift thoroughly soaked clothes and try to dry them...which took about four hours. Another aspect that is a pain is uneven loads. It keeps trying to fill, instead of just stopping & letting me adjust the load myself. Then the damn thing won’t reset. I often have to resort to unplugging the machine and starting over. High efficiency is a joke. I’ve had the machine about five years now and it goes low flow error, even though the flow is fine. I’ve tried running cleaners through the water line and it’s still doing the same thing. The only thing left to try is take the machine out and try and manually go through the lines. For the amount of money we spent on this machine, I am thoroughly disgusted with how it runs. It is the first & last Maytag washer that I will ever buy. Next time, I’m buying as cheap & basic a machine as I can buy. On the upside, the dryer works perfectly.
Published: June 20, 2019
J of Alliance, AB
Source: consumeraffairs.com

We purchase a matching Maytag washer and dryer set and within the first thr
We purchase a matching Maytag washer and dryer set and within the first three months our washer began to give us error codes and would not wash our clothes completely on any cycle. It was repaired and we began to have the same issues within the next couple of months. This all happened within the first year. We called customer service about extending our service warranty due to the multiple malfunctions of this washer. We were given the run around and, quite frankly, the attitude that this was not their problem. I WILL NOT BUY ANOTHER MAYTAG PRODUCT! Thank you customer service for ensuring that I will not be a repeat customer!
Published: February 6, 2020
T. O. of Martin, OH
Source: consumeraffairs.com

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