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Maytag Washer Model MVW5430PBK
Maytag - 4.8 Cu. Ft. High Efficiency Top Load Washer with Extra Power Button - Volcano Black
This 4.8 cu. ft. capacity top load washer from Maytag delivers the stain-fighting power that’s built to handle tough loads. Use Extra Power for boosted stain fighting on any wash cycle while the Power impeller helps dissolve soils with a vigorous wash motion.
Manufacturer: Maytag
MODEL: MVW5430PBK
MSRP: $899.99 USD
Maytag Washer Model MVW5430PBK Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error
FIX: The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Washer Model MVW5430PBK
We purchased a 3K Maytag refrigerator/freezer and purchased an extended warranty as well. 5 months later the ice machine stopped working. We called Maytag to get it repaired since its under the 1 yr factory warranty and they sent an appliance service company they contract with to repair it. 6 service calls and two months later its still not repaired. I called Maytag back to say if you cant fix it please replace it. They say it needs to be deemed not repairable to even consider replacement and that they would send out a different repair company. As of yesterday (9/(9/14) another month and a half and 5 trips from the second repair company and it still does not work, so I call Maytag again to complain and they give me the same line ....needs to be deemed unrepairable... How long and how many service calls does it take to fix a ice maker? How much work and how many hours do I need to miss to get what I paid for? I went to their website and it talks about how their mission statement is customer service etc, etc, etc..... Thats just a bunch of lip service and judging by the HUNDREDS of complaints I have read this is their standard method of operation.... I for one will not let this go and will be filing a claim in small claims court to get what I paid for..... BE WARNED if you are looking to purchase a appliance.
Our Maytag oven (not sure model) in the first year started doing crazy things with the oven computer. The oven would shut off and come back on and the display would be garbled. Also when my girlfriend tried to pull the turkey out, the rack fell off the left side and dumped all the juices into the oven. She almost got burned and there was a lot of smoke. The freakin rack should never fall off! Also our dishwasher is on its second control board. I lived by Mr. Maytag and his airplanes/helicopters at Crest airpark in Covington, WA. I wish I still did. Id like to ask him what he thinks of his crappy products. You get nothing for your money anymore. Im not sure but Ill bet both of my problems with these products have something to do with saving a buck by making this crap in Mexico or some other *** hole. Im just glad Maytag doesnt make airplanes or medical equipment.
MF12665XEM7 Maytag Fridge water runs on the floor: After reading the review and watching the video to fix, I called Maytag. They refused to help. We bought our fridge at Nebraska Furniture Mart. We have spent a lot of money with them too. My husband called to see if they would split the cost of the service call. They refused. My floor is ruined from the water leakage onto it when we are not home. We try to catch the ice buildup and remove it before it is an issue. Why is there no class action suit? There is definitely a problem with this fridge and Im seeing it online everywhere I look.
I have a new HE (high efficiency) washer. It takes getting used to as its a definite change from the old agitating system but I think I like it. It doesnt make much in the way of suds but everything still comes out really clean. The wash cycle is much longer than my old washer but it uses a lot less water.
We purchased this Maytag top load washer less than three years ago. Spin cycle stopped working and repair for new actuator motor is $240 (machine cost $500). I should have read Maytag’s reviews before we bought it (averaging about 2/5). Living on name - don’t buy one.
We have had this washer/dryer stack up for about 2 years now. Not long after it was purchased from Best Buy, it started smelling like mold, even though we were doing everything possible to keep it ventilated. Best Buy employee said that service was not covered by the warranty that we purchased, so they suggested we YOUTUBE some ideas on how to get rid of the smell. They said it was a common complaint for front load washers. We have tried Affresh, hot water and bleach, hot water with vinegar and lavender, etc. Nothing is working. There is mold on the plastic inside the washer door and the stench is horrible now. You can smell it when you walk into our home. I believe that stench is the reason we are all having respiratory problems, allergies, etc. I just dont know what to do anymore. Really frustrating!! These appliances cost a lot of money.
I built my home and bought all Maytag appliances. The freezer and fridge knock on wood have been repair free. Replaced control panel on stove for 400.00$. Washer after 2nd repair had to replace 600.00$. Dryer repaired once 95.00$. Replaced dishwasher with a new Maytag. After 2 1/2 years the control panel on my Maytag Dishwasher will not work. This is the 4th repair. I have paid for 2 repairs out of warranty. 380.00$ the last repair. I did request some help from Maytag. They said no... My dealer did only charge me for the parts.
I bought a Maytag dishwasher Model MDB7749SBW3 from Home Depot 6/2014 and by December 2015, the touch panel was going crazy! Ive read a lot of reviews and this seems to be common for Maytags. It would cost me almost as much to have this machine repaired, with a service call and the cost of a new panel, as it did when I bought it. When talking to an appliance repairman, he informed me that Maytag and most all the major brands are now owned by Whirlpool and that they are basically junk--not meant to last more then 1-3 years! Where are the recalls and how do we get a recall started?
Magtag Bravos Washer top load Model MVWX700XW1 - I purchased my washer in June 2011 with the understanding that this was the best washer for my money and needs. I have family of 4, and laundry is a continual cycle at our home. I had the washer delivered and installed by the store where it was purchased. I was pleased with the machine even though the clothes were extremely wrinkled after each cycle, but the salesman was kind enough to tell me this would be so. 21 months into use, I had a water leak from the internal cold water valve. It’s not covered by warranty; I had the valve replaced. Within 2 weeks, the machine would not spin out the clothes; if it did, they were still wet, or would stop mid-spin cycle and start rinsing again. It took 2 hours to wash a 37 minute hand washables load this past Saturday, 4/6/2013, not to mention the other 4 hours washing to regular loads just to get the machine to rinse and spin. The service technician has spent the past 2 days at my home trying to repair my machine to tell me today that it is not the lid lock, but the master control panel which is still not covered under the manufacturer’s warranty. To say the least, I now have to purchase a new washer as I have invested $250.00 for a valve and the control panel is $275.55 plus labor.This machine is the biggest waste of money that I have ever spent. I have been a loyal Whirlpool customer having owned two other Whirlpool machines, each lasting 17-18 years each. I do not abuse my appliances, overload or in any other manner try to destroy a machine for personal gain. I do, however, feel that Whirlpool/Maytag needs to recall these washers or cover the parts beyond what is written. I have read numerous accounts of these and similar issues by others, yet the company will not stand behind their appliances. Really!
Let me make it simple for you, DO NOT PURCHASE A MAYTAG/WHIRLPOOL product. Maytag/Whirlpool believes its products should work for 1 year and then become obsolete, at least this is what the Maytag/Whirlpool customer service line told me. I purchased a MVWB950YW (Bravos XL) top loader on September 4th, 2012 for $948.00 plus $99.00 for an extended warranty. The washer worked marginally well when it was brand new. June 2014, the washer in spin mode started to sound like a freight train was about to run through my house. When I called for service the service company immediately signaled it was a bad bearing and offered me $500 to put towards a new or refurbished Maytag!!! They claimed if they were to repair the machine it would VOID the extended service contract?? I wanted the washer fixed, I did not want to spend more money to buy a new machine. I continued to use the machine as is, with the incredibly loud noise. June 2015, the same machine starts to leak water and is even louder. Again the company in charge of the service contract offers money for me to put towards a new or refurbished machine. Net is, Maytag/Whirlpool engineers its products based on its warranty - 1 year. Anything after that they view as an opportunity to steal more money from you and I the consumer. Do yourself a favor and NEVER purchase a Maytag/Whirlpool product. I would like to think American products are superior to its foreign counterparts, however Maytag/Whirlpool is not in this league. In my opinion, Maytag/Whirlpool has lost the privilege to call itself American and should no longer be allowed to do business in this country.
Purchased this machine to replace the recalled Samsung washer that was exploding. I should have kept my Samsung. I loved it and had no complaints, but since there were reports of it exploding I took the rebate and purchased the Maytag Bravo Nightmare. Everything you have read or will read here is true. I would spend hours, I mean hours trying to do a load of laundry. If the cycle would complete itself, the clothes would be soaking wet, and they never smelled clean. I would try rinsing again and the cycle would start out with 18 minutes and I would return to the machine 1 hour later and it would be still running water and still have 18 minutes or more left. I watched it complete the spin cycle and start the rinse cycle again. We had the service guy out several times - he would call the techs and they would test the machine and say nothing was wrong other than it was off balance. They said I was using the wrong detergent - when proving that I was using an HE detergent, they counseled me on how to lay the laundry into the machine, and said I was using too much laundry detergent. After babysitting this machine for more than a year, and being told by Lowes Customer Service that the techs say there is nothing wrong with the it, I was fed up. I called Lowes and told them to send their techs to my house to do the laundry. I threatened to call for service every week until my extended warranty was exhausted. They finally gave me a merchandise card valued worth the purchase of the machine. Now, I have the painful decision of deciding what to buy next - It wont be a Maytag!
My husband and I are retired. In 2006, we purchased a Maytag stove, refrigerator and dishwasher thinking we bought the best. Since purchase, we have had repairs on all 3 appliances costing us over $1000. We are installing our 4th electronic control touchpad replacement today at a cost of $250.00 each. We had a new oven electronic ignitor replaced on the same stove. The compressor on the refrigerator had to be replaced! The drawer mechanism on the dishwasher had to be replaced. We will never recommend or purchase your products ever again!
We bought this washing machine 2 years ago and I was never really satisfied with how it cleaned the clothes. Darker pants would come out with white soap/water lines on them. The worst part, 2 years in, the washer basket seal failed and the bearings rusted. The washer sounds like a tornado every time it runs. I got a quote for $350 to repair it!
Purchased our Maytag Centennial Washer Model MVWC400XW4 2 years and 5 months ago; guess we are luckier than most; it has now failed in the spin cycle, high pitch, high volume whine, sounds like it is about to explode. Needless to say is out of warranty; and too expensive on our limited income to have a technician repair. I will hope to make the repairs myself; nothing to lose at this point; and from reading the countless negative reviews about this product; should be as many countless repair suggestions on YouTube. Obviously if Maytag would stand behind/up for their product as they claim they do; I and many others would not have these issues. My wife and I for sure will never buy another Maytag product until Maytag resolves the issue, which if my calculations are correct will be never. My advice is simple, do not buy Maytag products.
I purchased this machine 6 months ago - have called 2 repair people. Thank God I purchased at Sears with extended warranty, was just replaced. I would tell you if you are looking for a machine run away from this one. It tears clothes, have to wash everything on bulk wash or I would not get enough water to say how bad this washer is. If someone called me and said I won this washer, I would say no thank you. And if I had to say Maytag repair called them, said she not getting enough water. Now this is what they told him: thats how we designed it. Forget about big drum, you cant put blankets or any larger items, goes off balance. And I have to say, if I had the money, I would put to the road and go back to wringer type. So again, do not make my mistake. Do not buy this washer and let me say the second day I made a complaint, was told it take time to get adjusted...NOT. I give this washer a 0.
Maytag will not fix 2 major issues with new $700 Maytag dryer bought from Home Depot who takes no responsibility. They wont return it. Maytag wont replace defective dryer unless technician from totem appliances cannot fix problem. The tech ordered a control board and timer. Only installed the timer. He did not fix 2 issues. Dryer never stops at OFF. Dryer leaves damp spots on any clothing whether small or medium large load. Was told by Maytag if damp spots then its OUR problem... our ventilation. No it is your sensor. Our model is ymedc465hwo serial m820. 07331. Bought in late Oct. 2018. Two supervisors later we are being sent to tech or tech company and played games with. All I know is Maytag sells defective dryers then wont replace them or fix main issue.
Purchased my 1st brand new washing machine almost 3 years ago, a Maytag Centennial Washer for a little more than $600.00. Now it needs over $400.00 worth of repairs to get it working. Theres a reason the Maytag repair guy has nothing to do. Its because their products cant be repaired and are disposable. 25 years ago we bought our first washing machine that was used. It lasted for 22 years before it died. Maytag cant make a product that can last for 3. Also got stuck with a $65.00 service fee for them to tell me its broke and not worth fixing. Do yourself a favor and steer clear of their products.
Purchased in 2013, they have replaced the control panel twice in 2014 and AGAIN 2015, now WAITING for the replacement control panel AGAIN. Maytag claims there are no recalls on this dishwasher model number. But after reading all these reviews why is there not a recall. Maytag is of no help when you call. They claim as long as they keep replacing the control panel it still can be repaired. This can be extremely costly WHEN THE CONTROL CONSOLE PANEL keeps breaking. Obviously there is a major problem with this part and why is Maytag not recognizing this issue.
We went to Lowe’s to buy a new washer when our old front loader would’ve cost more to repair than was worth it. This Bravo XL washer is the biggest rip off EVER!! I, like others, have watched with a flashlight & see that most clothes are nowhere NEAR being wet AT ALL!! Let me tell you... I am BEYOND LIVID!! I bought this washer thinking we could wash our comforter at home instead of a laundromat and WHAT A JOKE!! It would never even wet a FOURTH of a queen comforter, let alone the whole thing!! My husband had to actually LEAVE HIS JOB to go home and change because his shirts smelled like a wet animal! People actually were commenting on the smell!!Believe me, we tell EVERYONE how ridiculous this whole energy saving scam is!! AND... I am having to wash clothes TWO and THREE times to get them NEAR smelling normal!! My electric bill and water bill have gone up substantially and again, I AM LIVID BEYOND WORDS!! We spent over $900 for this washer with the extended warranty!!! NEVER EVER AGAIN WOULD I BUY MAYTAG!!! And I have tried EVERYTHING to try to rectify this; I added less detergent, I’ve used the deep water wash, extra rinses. I’ve had the Maytag technician here replacing the circuit board thinking perhaps THAT would give me more water. I sure wish we could all do something for SO MANY of us being taken advantage of!!! Did I mention I’m FUMING?!!?
I recently purchased a Maytag centennial washer and dryer from my local Home Depot. I set up a delivery date of 2/9/12. I was contacted on 2/6/12 by a Maytag staff telling me that my washer and dryer were on back-order until 2/29/12. This is unacceptable to me. Why does your company not tell its retailers that some items may be back ordered? I would have accepted this if told when I scheduled my original delivery, but being told days later and after taking the day off from work, is poor customer service to me. I am giving very serious consideration to voiding this order and finding a new company to deal with. I do not have the confidence that future issues will be shared or dealt with in a timely manner.
This machine is awful and a waste of money. Don’t trust the reviews with “workarounds.” That’s crazy! Doing laundry is difficult enough in my house so I need to add extra work? And they don’t work anyway. Water is barely 1-2 inches deep. But the real issue is the clothes don’t come out clean. Of course, they smell clean because all the soap hasn’t rinsed out but they are not. I spilled coffee on a white tee. Dabbed it up with a wet napkin. Threw it in the laundry. Did whites and added extra bleach and extra water because I know how much this machine sucks. Not only are my clothes yellow but the coffee stain is still there. I can’t imagine how it will wash tough stains like blood and wine and grease. I cannot even believe they are allowed to rip people off with this product.
I have had my washer and my dryer (model no. MGDB850WQ - serial no. MJ3311087), for 1 and 1/2 years. I have given both plenty of time and since the beginning, I have literally hated these products. This was a large purchase, so I feel locked into a terrible choice. I wish I had never bought these two items and will never use Maytag again. I will also never recommend these products to anyone. I do not like the new technology.
I purchased my Bravos washer and dryer in Sept. 2010. What a mistake! The dryer is okay but the washer is a nightmare! The repairman and I are on a first name basis. The last time he was here, he showed me how to recalibrate my washing machine. It stops working in the wash cycle, fills with water and then sits there. I have to manually drain it and start over. Then it gets confused and fills with water when it is supposed to be spinning and draining (consequently draining my well). I shouldnt have to recalibrate anything in life, much less, a brand new washing machine.
I wrote the below to Maytag on their FaceBook page, of course havent heard anything back from them. Adding this on since I forgot about it, I have dogs and wash their blankets often, not that theyre dirty just for the dog smell. I have to wash them on the sanitize cycle which is an 1.5 hours long because if I use the normal cycle which is only 43 minutes they come out smelling exactly the same way they went in. I saw someone else post that their mothers front loader doesnt put in enough water so Im wondering if thats what happens to mine. So wish I would have checked the reviews before buying, thought I was getting a great washer buying Maytag.This is what I wrote on their FB page: I bought a Maytag front loading washer on 5/10/16 which was delivered and set up on 5/13/16. On Wednesday 10/19/16 it stopped working, so just over 5 months from the day it was installed. I called your company on 10/20/16 for repairs, they couldnt get here until today, 10/24, so 5 days with no washer. The customer service rep had all the details on what happened and Im sure passed them along to the repair company. He ran diagnostics, said it was the drain pump which was obvious even to me, but claimed to not have one with him even though they were in stock. Cant make it back until Wednesday, so two more days with no washer. He then proceeded to tell me that the dryer had to come off (stacked on top since the washer is a front loader) before he got back, that the warranty wouldnt cover two people coming out. So Im supposed to spend more money to hire someone to come out, take off the dryer and then pay them again to come back and put it back on. I called the customer service department again and was told they dont cover installation which stacking is. She said the warranty doesnt cover stacked units, as far as I can find that isnt stated in the warranty so please let me know where that is stated in writing. So I have a just over 5-month-old washer that needs repair already (bodes well for the future doesnt it??), will be without a washer for almost a week because the repairman didnt bring the most obvious part with him (maybe wanted to be paid for two calls?) and have to pay someone else for installation so it can be fixed. So wheres the Maytag man? I am not a happy customer and will be letting as many people know as possible. Ill be in the market for other new appliances soon, will sure as hell make sure theyre not made by Maytag, Whirlpool et all.
I purchased my Maytag Bravos washing machine set in July 2007. In May 2011, I had to have the shocks and another part relating to running a balanced load replaced. I spent about $500 on those repairs. The parts to replace the shocks took more than 6 weeks to arrive! Roughly one year later, the plastic water pump has broken and needs replacing - another $100 part plus labor. I always believed Maytag was a reputable company, but I am very sad at the quality of the product I purchased based on their reputation. They should be ashamed! To date, the dryer has been good - knock on wood!
My fiance bought this dishwasher 5 years ago but has never been able to use it due to the fact he is disabled and unable to open the door. When I moved in 4 months ago, I began using it regularly 2-3 times a week. Yesterday, I loaded it and when I hit the start button, it did nothing. The lights come on but the start button doesnt seem to be working. I have torn it apart twice and after looking all over the internet have determined that the control panel is bad. We live on a very fixed income and fixing something like this will take a large part of our budget. I am shocked that something so expensive can only last a few months then stop with no warning. We will be calling and adding our names to the list for the class action lawsuit here in California.
I bought a Maytag washer and dryer unit from Lowes 3 years ago. The idler pulley failed causing a squealing noise every time we turned it on. It had to be replaced along with a new belt. The washer failed to work shortly after that. It had error codes that Maytag could not give me information about. These were both higher grade commercial units. We hoped they would last longer than 3 years without having major repairs. We also have had to install two lid switches for the washer in that same time span. Quality has been very poor and customer service has been worse. I will never buy another one of their products again.
Wish I would have read the many, many, many reviews on the Maytag MDB8959SBS dishwasher before buying it. As noted by others, the touch control buttons stopped working 1 month after the 1 year warranty expired and Maytag wont do anything about it. BE WARY OF THE 10 YEAR WARRANTY CLAIM - IT DOESNT COVER THIS PROBLEM. Maytag should issue a recall on this product and do the right thing - take care of customers like they used to.
I have a Maytag Clothes Washer. Lid Closed Light is flashing and agitator will not spin. Troubleshooting shows when the washer does not detect the lid is closed the agitator will not spin. I went to Maytag Canada website and chose Live Agent. There is no Live Agent! You get a Virtual Assistant that does not work; bad software. Virtual Agent shows connected. I type in the details of my issue and the Virtual Agent responds with No Input Detected. I type in the details again and the Virtual Assistant responds with Connection Closed, try refreshing. Over and over again. Tried calling the Maytag Canada 1-800 number. I have now been in the queue for more than 40 minutes. Just stupid cycling for a recording for common problems dealing with products that are not a washing machine (about a 9 minute cycle). NO CUSTOMER SERVICE. Avoid Maytag, Whirlpool and Kitchen-Aid products. Buy from another manufacturer that has live people working at the company.
I purchased a Maytag Bravos XL Top Loading Washer and matching dryer in 2013. I had a repairman out to install a new screen on the dryer because the lint was spilling over into the surrounding area. The new screen has been catching most of the lint, but I still have to vacuum the surrounding area after a few loads. Also, I have to turn the dryer on two (2) cycles in order to dry most of the clothes, and the machine makes a lot of noise. Those are minor problems compared to the washer. It constantly tears holes in my towels and wash clothes. I NEVER put in a full load because the water level is so low, and it does not clean the clothes. It takes a long time to go through cycles and it is EXTREMELY noisy.I called Maytag and they said that they never heard of the problem of creating holes in towels and wash clothes, and wanted to charge me over $100 to have a repairman come out. They also said that the repairman might not find anything wrong. I feel that the washing machine is very hard on the clothes - like the salesman at Lowes said It’s like beating the clothes against a rock. The washer and dryer are JUNK, and I would not recommend these to anyone! I would trash them, but they were very expensive and we cannot afford to buy new at this time.
I purchased a Maytag model 4000 Front Loading washer in April 2010 and in May 2011, the tub bearings went out which is a $600 repair. Now in January of 2012, the tub bearings are going out again. Neither Lowes nor Maytag are willing to do anything to remedy the situation. Do not buy Maytag and do not buy from Lowes. Their major appliance buyer has to know about this and continues to retail a product not fit for its intended purpose.
I bought a Maytag dishwasher less than two years ago. The Maytag repairman just informed me that the control panel, the control board and the harness were burnt and needed to be replaced with parts costing over $300. I said, No, thanks. I paid him the $99 service call fee and called Maytag to see if they would help. Nope, they pretty much said, tough luck.
In September 2008, I purchased a Maytag washing machine (Model MTW5700TQ0) that had a faulty transmission. The machine was immediately replaced. Three years later, the transmission is again faulty. Maytag has refused any responsibility for repair or replacement.
Washer is Broken After 1-1/2 Years: Yes, the code F51 has come on quite often. Now, my washer does not work at all! Does not spin out, makes thumping noises even though I have taken good care of this machine. It cost me quite a lot of money and thought that this was a wise decision. It’s broken after a year, unbelievable! Also, clothes don’t get clean. I had to wash 2 - 3 times. The clothes wrap around each other and the machine does not clean them well. It’s a horrible machine. I have not called Maytag (Whirlpool) yet as I see from the comments that they will not stand behind their machine. I dont know what to do!
I have been on the chatline with Maytag customer service for two days, trying to enforce my warranty, which expires next week. My washer flooded my kitchen over the weekend, and I contacted Maytag to schedule the repair under the warranty. First, the woman, Aisha, looked up my registration, and confirmed that I was who I said I was, that my address and phone number had not changed, and told me that according to the records, the washer was purchased on 2/7/2011. Whats the problem? First, they wanted the model and serial numbers. I realized that this is important information in determining what machine needs what repairs, except there was not one sticker anywhere on my washer! Aisha said that the technician would not perform the repair, if the manufacturer did not install the model information properly on the machine. As if I had any control over the placement, or lack thereof, of proper ID for the washer. This was followed by a request for proof of purchase. I explained that I moved, and misplaced it, but I would have it emailed to me from the original purchaser. I was told that unless she could verify the proof of purchase, and the date of purchase, she could not schedule the repair under the warranty. This is despite the fact that not 5 minutes ago, she had just read this information from her computer! I asked her why would I register someone elses washer under my name and address? She didnt care. I told her I would have the receipt emailed the next day, and she stated that regardless of the date I requested, and scheduled the repair, if the actual repair took place after the expiration date of the warranty, it still would not be covered! I told her that makes no sense. I have no control over your scheduling issues. If you cant honor the warranty if the repair is made after the expiration date, then I need a date prior to that. I am entitled to the terms of the warranty, and intend to use them. Aisha said again that, without proper proof of purchase and purchase date, without proper tags on the washer, and if the repair takes after the expiration date, it would not be covered. I disconnected from her, and reconnected with another rep, who told me that some of the information Aisha gave was incorrect. I can schedule the repair, get the receipt and email it, or submit it through the chat, and regardless of when the repair was actually done, the warranty would still be honored. This person couldnt be sure what effect the lack of proper tags would have on that. My third re-entry into the chat was no better. I located a copy of the receipt in my email, and contacted the chat again. An almost amazing thing happened! This woman again confirmed all of the information Aisha recited last night, and was prepared to schedule the repair, without even asking about proof of purchase. This woman, Jennifer, was willing to schedule the repair, verify that it would be covered under the warranty, even if it was after the expiration date, because I had called and arranged the appointment before the expiration date, and she was willing to have the missing manufacture tags replaced. I had to ask her three times to review the email, and confirm that I had the correct receipt for the technician. I asked if the technician in the course of repairing the washer, had to remove the drainage hose, could he either replace it with a longer one, or add an extension, because according to Lowes at the time of installation, the hose they installed was supplied by the manufacturer, not them. Jennifer stated that since he was only there to repair the leak, and installation is not covered under the warranty, I would have to pay for him to replace the wrong hose, with the correct hose myself, even if he removes it! I told her that she needed to ensure that the technician absolutely did not remove the drainage hose from the back of the washer during his repair, because if he removes a part that is obviously the wrong part, and then replaces the wrong part after his repair, I would file a complaint every single place I possibly could. Why would a repair technician remove a part, determine that it is the wrong part, and then put it back! That is like a mechanic repairing the axle of a car, and discovering the brakes are bad, but since he is only there to repair the axle, he replaces the bad brakes after fixing the axle! He was going to be able to replace the missing manufacturer tags, though! This entire process took at least 3 hours and two days. To date, Maytag/Whirlpool is absolutely the worst company I have had to deal with, right after Sears, and ahead of AT&T. The consequences are that so far, Maytag refuses to have the technician replace the wrong hose with the correct hose, if he removes it in the course of repairing my washer.
I think it would be nice to state on the box of dishwasher that customer may need a water connecting fitting and hose for their new dishwasher. Yes, I was asked if I needed anything else and I replied I dont think so! Well when I got home, I did need the water supply sweep 90 degree elbow. Or tell sales people to inform there are parts missing. I had to drive back to Huntsville, AL from Hazel Green. Not life or death, just saying! I do like Maytag products. The dishwasher I replaced was17 years old and we had good service! It’s just starting sounding like a rocket motor. Time to upgrade, I thought. Well my wife really thought so! ;)
Bought new glass top Maytag electric range. Only used oven 7 or 8 times when I was unable to close the door. Had to wait 12 days for Maytag repairman. Has to order new parts. Still without use of oven. Says its a known problem the hinges holding the door arent strong enough. Last stove 24 years old. Never had a problem.
We bought a top-loading Maytag washing machine in January 2020, and are very disappointed. Clothes do not come out clean. We called the Maytag call-center and were told that “high efficiency machines are different”. They use much less water to be green, but now I have to wash items several times, negating any energy conservation. This also takes more of my time. If we use the “deep water” option and power cycle, clothes are almost clean; however, it takes 1 hour and 45 minutes per cycle. My 18-year-old Whirlpool washed clothes beautifully in under 45 minutes. This brand-new Maytag is NOT an improvement. We use the correct HE detergent and have tried with warmer water, and all of the different cycles, but still do not get acceptable results. The Maytag washing machine is not effective at the one thing it is designed to do, clean clothes. Our specific model is MVWC565FW1, however the saleperson told us that all models are similar.
The Maytag Neptune FAV6800AWW Washer has to be the crappiest product I have ever bought. I bought it brand new and hardly ever used it. The first time it broke it was luckily under warranty, although we had to pay for the repair man to install it. It took two new circuit boards before it was fixed. A few months later, the circuit board went again, and it was conveniently for Maytag now out of warranty. The repair man told us that their company never carried these washers because from the get go they had a ton of problems. He said that the odds of it breaking again were great and that we would be better off putting the money into a new washer.I dont understand how the company, in good conscience, could continue to sell a product to consumers that they knew was faulty. It was not a cheap washer and I have never been so disappointed in my life. You would think they would have had a mass recall or, knowing how many problems consumers were having with the product, offer so much money towards a new one.I laugh at the commercials where the Maytag man was bored because their product never broke I could have kept that man busy for months!
Maytag washer, top loader, Bravo series: We purchased Maytag washer and dryer 4 years ago. Last week, the washer started sounding like a 747 was landing in our laundry room. Maytag sent a service representative and informed us that the bearings were faulty and it would cost at least $800 to fix. It is appalling that a 4 year old appliance should fail like this. We will buy a different make and we will never buy any Maytag appliance again. This is such poor quality and worse service. Maytag would only offer a 30-40% off a washer, but only if we bought it directly from them. We can get a better offer from any local store. They also said we could get a discount on the part we need, but not the service. Do not, I repeat, do not buy Maytag anything. You will regret the purchase.
The dishwasher turns on of its own accord. Sometimes when you get too close to it, once in a while in the middle of the night, and most of the time when you latch the door. It does a great job cleaning the dishes, but to no avail because its always in the middle of a cycle when you need them.
I have a bearing going out. The Bravo washer makes a terrible noise. Now, they tell me I need a new tub/bearing. This repair will cost me more than $250.00 plus service calls. This is the second repair that I have had on this machine. It is only 4 years old. I use it twice a week. I will not recommend Maytag to anyone and I will never buy another one. They should check the internet for complaints and realize that there is a problem.
In October 2017, I purchased a Maytag MVWB765FW0, thinking that it would live up to the Maytag reputation but I will NEVER buy Maytag again. This machine is more suitable to wash industrial canvas rather than clothing and bedding. All the laundry is twisted and mangled and ends up in a large tangled ball at the bottom of the tub. My clothing is being destroyed faster than I can replace it.
I purchased MVWB955FW (washer) and MEDB955FW (dryer) from AJ Madison and the units were delivered in December 2017. After using the washing machine 5 times the glass lid spontaneously shattered putting glass into the machine and all of the clothes. I called Maytag for a replacement/service and they had to reschedule as the lid wasnt in yet. A week later, I followed up with Customer Service only to find out that the replacement lid was also shattered. They didnt make a replacement lid without glass (not sure why you need to watch the clothes being washed). I was told that there were no replacement lids available anywhere. I asked about getting a replacement washer and was told couldnt do that.I asked them to pick up the units and refund my money, which they promised. It is now 2 months since the original call for service and I continue to have to follow-up with them (never get a call back) and STILL have the broken units in my house. I have since purchased a replacement set (LG) and waiting for my refund. I will NEVER do business with Maytag/Whirlpool again.
We bought this brand new washing machine just 6 years ago. Went with a Maytag because they are supposed to “last forever”. Ha! Last weekend it stopped spinning. Water would drain but no spin cycle. Had a recommended repair person come out and he said it was unfixable. The bearings were shot. This is crazy. There are only two of us using this machine how could it be totally unfixable 6 after only 6 years. The average washing machine life is supposed to be 14 years. No more Maytag for us.
I purchased a Maytag Microwave Oven MMV5208 WS 1 from Home Depot less than two years ago. Mine was actually manufactured in April 2013 according to the ID tag. A couple of months ago it started acting up because a switch when the door closes began to malfunction and you had to open and close the door several times to get the microwave started. Then all of a sudden when you set the timer and pushed the start button it would flash on and immediately shut off. This is extremely frustrating because I paid more than $400.00 and purchased it less than two years ago. I am disappointed because Maytag advertises its reliability and this microwave is anything but reliable.
Maytag top loader washer will not complete cycles. Washer is only fourteen months old. Repairman says parts will cost four hundred and seventy four dollars - almost what I paid for the washer.
Bravos XL Like so many others Ive read, this is a terrible product. Washer constantly goes off on unbalanced load. After 14 months, the plastic tub disintegrated. Maytag tried to sell me the service and extend a warranty for $300 also. Just like all the other reviews. Wow, has Maytag gone downhill.
Maytag Smoothtop Double Oven - Bought this stove 2 and 1/2 months ago and already buttons arent working. Very disappointed, not getting a Maytag again.
I bought a Maytag Top Loader March 2021, this washer machine is the worst ever. It doesnt clean your clothes, & your clothes stink horribly. BBB and an Attorney needs to compensate for our all buyers.
Bought this Maytag Bravos Washer online from Lowe’s in the holiday season of December 2017 because my previous Maytag HE washer broke after 17 years. I have had nothing but issues with this washer right from the start. The clothes do not come clean as I find myself putting them through the wash cycle two or three times to have them washed and come somewhat clean. The clothes come out soaking wet that I have to put them through the rinse and spin cycle at least one or two more times. I called Lowe’s to complain about this washer and they said they only have a 30 day return policy and they would be happy to call for service for me. I told them it didn’t work from the start but they didn’t care. So now, sadly, I have a repairman coming this week to fix my new washer, And hopefully he can fix it that I can use it and it can properly wash clothes. I wish I would have her read the reviews on Consumer Affairs about this washer before purchasing this Maytag. Not happy with Maytag. I would have never bought it and bought a different brand. Codes appear on the face of the washer better. Nowhere in the manual that I had to personally download myself because it didn’t come with one. And oh did I mention that I need a step ladder to reach into the bottom of the tub? This washer should come yellow because it is definitely a lemon!
In 2011 I bought a brand new Maytag (HA!) washer & dryer thinking it was going to be as good as my old Maytag - which is STILL working since 1980 in a 4 person household! Boy what a HUGE mistake that was! In 2 yrs the bearings went out and something else - big! and would have cost more to fix than the NEW Speedqueen I got (which does a HELLUVA better job and by far all around is better than Maytag CRAP!) AND has a 3 yr warranty and not just 1 like JUNK Maytag! Maytag name went down the drain with the dirty laundry water! FOREVER! Seems the more I look around the more complaints I see! Whoever owns this brand now should be crawling under a rock somewhere and be ASHAMED of the POOR quality products youre putting out there!
I bought a new Maytag dishwasher 9 months ago from Costco - Maytag 24 in. Built-in Dishwasher with PowerBlast Cycle, White. This dishwasher needs a new motor - Please do not buy this dishwasher. It is garbage.
I purchased a Maytag energy efficient dishwasher in June of 2010 along with an extended warranty that I keep extending. Cost $ but needed. Issue: Sensor in Panel fails so far every year and needs to be replaced. The repair technician showed me the sensor strip and indicated that this has been a big problem. (At least I have a warranty; however, it is a big pain to have to schedule a service repair person to fix the problem.) Repair (Sears) is EXCELLENT with great customer service. I did contact Maytag and there has been no recall.I own other Maytag appliances such as a washing machine and refrigerator with no issues there. In any case, I needed to replace my clothes dryer and did not select a Maytag. I purchased a GE very simple product with no sensor/bells and whistles. Not sure if I will go back to Maytag in the future - depends upon how they handle problems with their appliances. I would rather pay extra money for quality, durability, and reliability than go through the inconvenience from parts that are not made well enough to hold up.
Bought this Maytag microwave mmv 4205ds March 2016. Have had open/close problems five times in 3 years. Unit replaced under warranty once. Now out of warranty. No need to mention inconveniences we’ve been through. Whirlpool-Maytag obviously have done nothing to correct this problem. I will never buy any of their product again. Wanted to give them ‘0’ stars but program won’t allow me.
I purchased this machine (MVWB765FW0) because I had a good experiences with Maytag in the past. There is a manufacture defect in this particular machine. If I were you, I would not buy it. I’ve lost two sets of bedsheets and my wife had a dress that she loved that got ripped up at the bottom between the agitator and the base of the machine. Maytag knows about the problem and does not have a solution.
I bought a Maytag Washer Bravos XL approximately 13 months ago. To be exact, July 16th, 2016 through Home Depot. Model #MVW8775DW. Since I bought, the washer shakes, and doesnt complete the cycle as it gets stuck on the spin cycle. I have called Maytag and they have sent out a technician... They have told me that there is nothing they can do. I told Maytag that their product was a lemon and this should not happen... And to please it with one that is not defective. Since then, the cycle does complete, but the clothes are soaking wet and I have to run the cycle again, just on the spin cycle.
The door is worthless. I am the only washing machine user in my home and am gentle with my appliances. However over normal use, the washers door has cracked and has had to be replaced twice since it was purchased from Home Depot.
Almost one year to the date of purchase, my Maytag glass top range stopped working. The oven is still operational, but the range top does not work. The knobs turn and the surface lights go on but the elements no longer heat up. Trying to get a response from a real person at Maytag was impossible. I was put through a myriad of prompts that led me to scheduling a service appointment. I called AppliancesMart and got a wonderful sales person who said a service call would cost me 60 to 80 dollars and that he had not heard of repairs below $300 for this type of problem. Needless to say I am very angry and disappointed that I had not done more research before I purchased this item. If I can prevent one more person from making this same mistake, I will get some modicum of satisfaction out of this horrible experience.
I had a stackable Maytag dryer that was bought in 2016 but only used during the summer of 2017. Last May the dryer stopped heating. I contacted Maytag and they sent a repairman a week or so later. He identified the problem in the electronic control and ordered a replacement part. The part came and he installed it a week later. The part was faulty and he ordered a replacement for the replacement. It arrived a week later and also did not work. He said he had problems with replacement parts but contacted the technical service department at Maytag as he did the first time. The technical service person said there were problems associated with new software being not compatible with dryers in the last year and we needed a new control panel. I contacted Maytag again waiting the usual hour to get through on the phone. They agreed to replace the parts for free and ordered a control panel that arrived a week later. The technician installed both parts but they did not work. I contacted Maytag again and after waiting the required hour talked to a person who said she would contact the department who could arrange a replacement. They contacted me a few days later and said they would supply a replacement for $250. This was delivered a week or so later but they did not have a stacking kit and returned to the delivery company with the dryer. A week later they returned with the stacking kit but forgot the dryer. A week later they returned with both the dryer and stacking kit but the installer (always a different person) said he was too big to get in the space behind the dryer and that the venting supplied was wrong.I bought new venting from Home Depot and a new installer arrived a week later. He said the new venting was not necessary and in fact wrong and installed the dryer. It ran but foolishly I did not check to see if it heated and neither did the installers or if they did took off without letting me know that the dryer, like the one that was replaced did not heat. I discovered this a couple of days later when I tried to use it. I contacted Maytag and they setup an appointment for a new service technician to visit. I contacted Maytag again today hoping to get some explanation of what might happen next or some explanation. They had no idea but did inform me that they would not replace the new dryer but would start repairs again.
I purchased my Maytag Neptune washer and dryer 5 years ago. About 2 months ago, my washer started making a lot of noise in the final spin cycle. Well, after I called my repair man (who I purchased the set from), they said that a back bearing is faulty. They suggested calling Maytag because the cost of the repair is $500. I called Maytag and was told that due to the age of my washer, there was nothing they could or would do for me. This is very poor customer service and very poor quality as far as I am concerned. I can hardly afford to get it fixed, but I also cannot be without a washer. Im sorry I have several other appliances that are Maytag in my home.
I purchased a french door Maytag refrigerator in Dec. 2009. We have never had decent ice. Icemaker is in the door and the seal does not keep the ice cavity cold enough. After many, many service calls and a replacement refrigerator, I was told to dump the ice twice a week and get ice out of the dispenser all day long. Really? All day long? It is model #bmft2771web1. They will not take care of this problem. It is a defect but they will not take responsibility for it. I now have a problem with my Maytag double oven! The temp on the bottom oven is 25 to 50 degrees off. I am waiting for my dishwasher and microwave to be next. I will never buy another Maytag. Buyer beware. I have to buy my ice from 7-Eleven. Thats why I bought a $ 2,100 refrigerator, so I can get my ice elsewhere!
I seem to be just another unhappy Maytag microwave oven customer. The SE code indicates a bad/faulty/short in the keypad. It seems this is a very common issue so buyers beware! If I dont get this resolved, I will no longer buy Maytag/Whirlpool products.
I have a Maytag Bravos washer bought 6 years ago. Recently, it started giving trouble by stopping at spin stage. I contacted a local service company and they immediately told me even without looking at machine, that it is a control board problem and will cost a lot to repair and suggested to buy some other company washer instead of repairing. They told it is the third similar complaint this week. But I contacted Maytag and they suggested their factory authorized technician who could not correctly locate the problem but charged for the visit. Later he also came to the same conclusion. Thus my previous washer from another company lasted for more than 20 years (Still in working condition), this washer required a service with a cost same as its price!!!
Water saver feature is horrible. Never enough water. Doesnt get anything clean, even if you soak it overnight. I am buying a new washer and it wont be a Maytag.
Maytag Bravos MCT washer not good - Owned this since June 2017. This thing has never worked properly. Every time after a cycle is complete we have to wring the soaked clothes by hand. Even after doing this the drying time ends up being double what it should be because the clothes are so wet. Not only time wasted on hand wringing clothes but also wasted energy in drying them afterwards. Also this thing is supposed to auto-detect how much water it should use but half of the time it uses too little water and doesn’t actually wash all of the clothes. Some clothes stay totally dry when this happens.
We purchased a Maytag dishwasher MDB7609AWS2 in October of 2010. It first stopped working about 2 years ago. Since it was only 2 years old, we were disgusted and decided to let it sit and do dishes by hand. About 2 months after it had stopped, we tried it on a fluke and it worked. It stayed working for about 2 years. It finally stopped again, so we did the same thing, just let it sit. Every once in a while we try it to see if it works. It just recently started working again. We are wondering, what is up with this. We are not sure why or how the sitting works, and it is ridiculous that you have to have an appliance that you cant use periodically. We were too stubborn to have it fixed or buy a new one at this level of newness. We will get by in this manner for at least another few years, so as not to have lost all of our investment in a dishwasher, but we have sworn off Maytag appliances forever.
Maytag 18.5 cu ft Bottom Freezer Refrigerator purchased 12/10/12. 1/12/16 the bottom of the freezer had an inch of ice that leaked onto the floor. My plumber chipped away ice and unclogged drains $97.50. 4/19/18) the same $97.50. 5/22/18 an appliance repair business installed a drain kit $148.40. This was his 25th Maytag with the same problem. A whole website has complaints about this problem. I sent a letter to Maytag and they wanted to send out their technician to find out the problem (with a service cost to me). With all these complaints, and a kit to fix it, they already know the problem but refuse to do anything about it. Maytag used to be a reputable company. No more. The customer service said I should have bought an extended warranty. I said a $1400 refrigerator should last longer than 3 years (the first leaking occurrence). I will never buy a Maytag product (nor Whirlpool that makes it).
Neptune washer and dryer, an all around good buy. Low water use and large capacity for the pair. Bought the pair in May of 2001 and have only had one, very minor, service call. Buying online usually proves to be the easiest and cheapest way to go. Economical delivery costs. Noise and vibration and overall solid construction. Dancing washers can be a real cause for being a deal breaker. Auto shut off for balance is a must. Cleanliness of wash and wear caused by washing and drying. Large capacity and multiple cycle selections for both the washer and the dryer are necessary.
I’m 41 years old and finally had my first new washing machine. Four days later, while my 11 year old had the stomach flu, it died. Not impressed. Apparently the delivery guys left a note on our file saying there was a defect on our washer and that we needed to contact Maytag. This was news to us when we called The Brick today. I hope they didn’t knowingly sell us a defective washer. Alas, we have to wait until Monday with pukey sheets in the washer.
Worst washing machine!!! I purchased the top loader Maytag Bravos washer HE in 2011 and they are the worst!!! It has been repaired three times already and now is making such a loud noise and I have been told it is the bearings. I did purchase the extended warranty and it expired. The reason I did not get a renewal is Maytag & Home Depot do not allow the the extended warranty company to let you know the warranty is ending. So now I have a 3 1/2 year old washer that needs bearings and will cost $500 + for repairs. Will not be spending anymore money on this absolute piece of junk. I had a Maytag that was 22 years old that I replaced and thought I was buying the same quality but never again another Maytag. This company may want to employ only repairmen because you will need only them because no one should buy a new one going forward.
I purchased a front load washer over 2 year ago and the bearing on it has gone bad. Maytag jumped at offering to ship the parts to me at no cost (which at the time I thought was great). I waited 3 months to finally get the part, because it was on back order, and now was just hit with the labor bill! If I would have known a brand new washer was going to go bad after 2 years and cost me over $500 to repair, I would have gone with another brand, In fact, I will never buy a Maytag or Whirlpool. I will ensure that I tell everyone and post comments all over the website about how ** of a product Maytag/Whirlpool produces. Companies like these give the U.S. a bad name! Maytag, you suck!
The Maytag MFI2568AES refrigerators ice maker is broken and we cannot get a replacement unit. Whirlpool who now owns Maytag is of no assistance. The unit is two years old. I understand planned obsolescence but this is ridiculous.
In late March or early April 2010, I purchased a Maytag Microwave from Sears in Ocean, New Jersey. The microwave was installed by Sears technicians on April 9, 2010. The total price for the microwave and installation was $356.53. I specifically purchased the Maytag brand because of Maytags longstanding reputation for quality products with long lifespans.On October 5, 2014, the microwave became inoperative and displayed a code of SE. On or about October 9, 2014, I contacted Maytag Customer Experience Center, via email, and advised them of this problem. I also wrote to Maytag explaining the situation. On October 15, 2014, I was advised via email that, as my warranty had expired, any repairs were my responsibility. I requested that my email be forwarded to Maytags CEO for consideration and review and was advised on October 20, 2014 that a Maytag supervisor would call me within two to three business days (of October 20th). After a follow up letter to the CEO, I was again advised on October 28, 2014, that the microwave was out of warranty and any repairs were my responsibility.I should add that I contacted Maytag Repair Service and was advised that the price of the repair far exceeded the price of the microwave. I feel that four years is not the expected lifespan of a microwave, especially a Maytag, and can only conclude that the Maytag microwave which I purchased was defective. I have purchased less expensive microwaves that have lasted for at least ten years. I got absolutely nowhere with Maytag personnel, found them to be curt and dismissive and would NOT purchase another Maytag product nor would I recommend them. Buyer beware - Maytag is not what it used to be! Very disappointing.
We received our new Maytag washer MHW8200FC on Saturday 11/18/17. We washed 2 loads on Saturday and on Sunday it didnt start. Not only did it not start but it was locked with clothes in it. We finally got it to open but it wouldnt start to wash. We had the distributor, Warners Stellian, schedule a service tech. He came out on 11/21/17 and determined the board was bad and that he would order one and be back on 11/29/17. A week without a washer doesnt work for a family of 5. This isnt like a lawn mower I use once a week, we use it daily. Whatever happened to quality control? A brand new expensive product breaks in 2 days? Maytag says its Made in the USA, which Im all for... Only if it works. USA or China, broken is broken so I dont care where its made. Whether its planned obsolescence or just a plain faulty product, Maytag is now another brand that I will avoid buying in the future.
Original owner of $800 HE top loader washer since 2010. We heard a grinding noise for months, then finally it seized up. Repairman quoted me $300 to replace bearings. The repair guy seemed a bit too eager for the job, so I knew it must have been easier than expected. I Googled the heck out of it, and used this forum heavily for guidance. Seems the bearing failure is a pattern issue. It also seemed ridiculously involved and no one had posted a how to video matching my model’s layout. I took a peek with my own eyes and noticed a sock had gotten under the basket. The sock got caught in the drive belt and knocked everything loose. I removed the debris, tightened the pulley and everything worked. Cost me $0 to fix myself. So buyers beware before repair. And check the error codes yourself when in doubt! The first thing I did was check error codes. Found a great video here **.
Worst experience of my life!!!! Don’t buy a Maytag washer!!! It’s agitating our clothes dry. Putting holes in clothes. We bought a warranty that’s pretty much useless. They will not replace. Only fix parts.
Shame on Maytag! Customer Service is appalling! Paid 2500 for one of their top of the line refrigerator/freezer and had the repair people 5 times in one year. It was determined that it is a bad model number that Maytag wont recall but knows it is faulty. Started with ice build up in freezer making it sound like a plane taking off. It kept running trying to defrost (energy efficient-right). The repairman put in a request to have the product replaced based on symptoms and freezer being at 26 degrees. We had to wait five business days for Maytag to review it. I have a family and was having guests. They told me to buy a dorm refrigerator and they would send me a small credit towards it in 4 to 6 weeks. They finally agreed to replace the known faulty model, but I have to wait for the exchange team to contact me (2 weeks later). I keep calling and leaving messages but cant get the exchange team to even return my calls. I have my sons graduation this weekend and I dont have a freezer and my refrigerator is faulty with all my vegetables rotting within two days. It also took two days to originally get someone in management to call me back (even though it did no good - she cant help me). You cannot talk to management if you call customer service. They downright refuse! What a company!
Purchased my Maytag in November of 2010, with the freezer on bottom. Within 1 year the ice maker stopped working, and every 8 to 10 days it gets a sheet of ice on the bottom, and water runs out all over the floor. Guess, Yes the warranty expired and scared to death that Im gonna have to replace my floor. If there is a class action suit out there please inform me.
My husband and I purchased the Maytag dishwasher model #MDB7609AWW2 in December 2010. July 2012, the control panel would not operate. I called Sears to schedule a repair appointment. (I did not have an extended warranty.) After reading review after review of complaints about Maytag and control panel issues and learning it is a very costly repair, I called Whirlpool which now owns Maytag. (Be advised, Maytag is not the quality product it once was). Reviews also indicate that the replaced control panels are failing within 6 months to a year and a half. After talking to a person in the Maytag/Whirlpool service department, he suggested some things to do: unplug power, unlock control panel, etc. He determined it was most likely the control panel that needed to be replaced. I asked how long a new panel would last informing him of the complaints Id read. All he would tell me was that I had the option to buy an extended warranty. We have decided not repair the dishwasher and will replace it with a non-Maytag and non-Whirlpool brand. I will never buy Maytag or any products made by Whirlpool again. For a major component of the dishwasher to last only a year and a half is unconscionable.
I owned an front loading Maytag Neptune Front Load Washer MAH5500 for more than 10 years and first 5 yrs doing 2-3 loads a day for a family of 12 so this machine held up well, and only issue we had with the machine was the rubber around outside needed to be replaced after about 9 yrs.
Dryer wont dry/ service at dead end. So in 2018 we purchased a Maytag Bravos washer/dryer set. The washer does its job, it washes clothes acceptably. The dryer, which has the sole purpose of drying clothes, DOES NOT dry clothes. It leaves each and every load damp. Two to three cycles are required for even the lightest fabrics to dry. This has been the case since the product was new. After repeated attempts to have the dryer replaced, I am fed up with the whole run around. MORAL OF THE STORY IS DO NOT BUY MAYTAG.
This is the second Maytag appliance in less than 5 years to stop working. The first was a dishwasher. I got 14 months use out of before the control panel burned out. Fixed it for $125 only to have it happen again in 6 months and repair company said parts are only 3 months warranty. Cost me $5 to bring to landfill. Now the matching Refrigerator is making a loud humming noise and Ive been told its the compressor.
We purchased our Maytag Bravos just under two years ago. Over the past month or so, we noticed the spin cycle was getting louder and louder. Today we had the service man come out. He informed us that our 2-year-old machine will require new bearings and a new basket, which equates to over $700 in repairs. The repairman said he has seen more and more of this with these high efficiency washers. He suggested that anyone buying these new washers be sure to buy the extended warranty.I for one am completely disappointed that one can spend that much money for a washer with a two-year shelf life. I personally think this is planned obsolescence created by the manufacturers. The serviceman also said the LG versions of these washers have a large increase in electronic problems. Be warned, we have very few choices these days so buyers beware.
I would like to say that I purchased the Neptune washer & dryer for my parents back in 1998. Up to now, 23 May 2015, not once has either of the machines required service and have been functioning well for the past 17 years. This is a testament to the quality and workmanship that is Maytag. This week I have purchased the Maytag Maxima front loading washer & dryer for my home because of Maytags reputation.
I bought a Maytag Bravos washer and dryer two years ago. A week after the one year warranty was up, my dryer broke. That was in October. It took me until February to get it fixed, but within two months it broke again. It has taken me until now to get it fixed again and they found the same problem; the thermal fuse blew. Both times it has cost me over $100 to get fixed, but I still cant use every part of the top panel; I can only use timed dry cycle. I’m expecting the dryer to go again. The repair man had to re-glue the seal that went around the drum. The vents were all clean and were blowing fine, so we’re not sure why this keeps happening. Our family have always owned Maytags and they have always lasted for 20+ years. I am so disappointed with Maytag at this point and will never buy another again. Go back to the old days, Maytag! By the way, has anyone noticed they dont run the Maytag commercials anymore, because I have!
We purchased a full house of Maytag appliances to support American Made (ourselves). It is very disappointing that our Maytag dishwasher Model # MBD 89595BW3 has completely quit functioning properly. All the lights came on and nothing worked after that. We contacted Maytag and was told to turn off the power and restart after 2 minutes which did absolutely nothing. No problem - try again. Again, nothing. The disappointment is compounded by the fact that this dishwasher is only 2 years 7 months old. It is too bad that an American Made product didnt last long enough to show any wear and tear. Investigation to repair resulted in cost prohibitive investment. So sorry Maytag, we gave it a shot. Moving on to a more reliable rated brand.
It seems to be a broken record with other reviews. I had a 2 year old microwave and the door doesnt recognize that its closed. Which means it wont turn on when I close the door. So you have to open and close it maybe 30-50 times and sometimes it works. I call Maytag who schedules a company but doesnt disclose anything about the warranty or service cost. I was thinking it would be a nominal fee since it falls under a 10 year warranty. The company calls and confirms the cost and I recheck with Maytag who said that the warranty only covers parts. So I buy a $300 microwave and have to pay $160 for a service visit because your company made inferior parts. Absolute sham of a company. Buyer Beware...
We have a Maytag Gemini Double Oven Range Model MGR6775ADW. This is a gas range and it was purchased in 2006. This past Saturday afternoon after cleaning the dishes, the igniters on the range starting ticking on their own. I checked to make sure the knobs were not on and they werent. The ticking finally stopped after about 2 minutes. After the ticking stopped, we planned on going out for a walk. Fortunately we didnt. In about 10 minutes after the igniters quit ticking, the range burst into flames. Flames were in the top oven and shooting out the vent holes and the holes where the knobs are located. Coal black smoke was also pouring out of the vents. I quickly pulled the stove away from the wall to prevent the cabinets from starting on fire and I pulled the plug to shut off electricity from the stove. The flames subsided shortly after pulling the plug. The kitchen and house smelled of burning wire insulation and plastic. After doing some research on the internet, I found out that many other people have had the same problem. I reported this to Maytag Customer Service and they wanted to send a repair technician to fix it. I told them I didnt want it fixed but wanted it out of my house. I told them I didnt trust the range since some people reported they had it fixed and the fire occurred again. I wouldnt be able to sleep or go out anywhere knowing that the kitchen range could erupt into flames at any time. The factory authorized repair technician, from A&E, did come to inspect the damage and to report back to Maytag on his findings. He admitted that he wouldnt even trust the range in his house. After paying $1300 for this range and only getting 6 yrs. of use, I feel that we deserve some restitution from Maytag on this badly designed and dangerous piece of equipment they have been selling. Do not buy the Maytag Gemini range. This is a bad and dangerous product.
We purchased a Maytag Bravos set in 2011. The dryer works great, but the washer not so much. Every load of darks comes out with soap scum all over. I use the HE detergent and most time use less than what the load should have. We have soft water and I also use softener. Ive also tried up to 3 extra rinse cycles and a smaller load size and still have soap scum all over. Im sure the light colored loads come out same, just cant see it. Needless to say, very, very upset with this washer. I, too, will never buy another Maytag product, nor will I recommend one. Had our yearly maintenance check the other day and the service man couldnt give me the reason its doing this. So, so disappointed in this product!!
We purchased a brand new Maytag washer dryer and had nothing but problems with both. After talking with corporate several times, trying to reach the CEO, the customer service person told us that the problems were buyers remorse. Needless to say we will never purchase another Maytag/Whirlpool product as long as we live. We are going with Electrolux!
I purchased a Maytag Centennial - HE Energy Star Washer from the local Home Depot on Guam.... Probably the worst clothes washer I ever purchased. I typically buy a Whirlpool brand for many of my appliances of which I have always been satisfied with the products. I understand that Whirlpool is now the new principal owners of Maytag. I bought the Maytag for my new second home which I have moved into as my primary residence. Great ads on TV that promote the Maytag product line but the product fails miserably in performance. From the day I purchased the washer, my wife, kids, and I visibly noticed the laundry doesnt get as clean as my previous washers, it takes longer to wash a load of laundry no matter what is the preferred setting, the irritating hum is deafening in my laundry room, now the washer has malfunctioned and doesnt cycle through properly, leaving the clothes either unwashed or wet... I do not know who is your servicing agent or center on Guam and I am debating to repair it or just dispose of it. I can tell you now... MAYTAG... NEVER AGAIN. Now I know why the Maytag Repairman is so lonely.... I wouldnt bother to repair it. I hope these issues do not filter down to your Whirlpool products. That Samsung is looking pretty attractive right now. I bought one of their dishwashers that is doing a pretty good job right now.... Guess what? There was a Maytag next to it that I didnt even look at.
We bought this stove in 2014. One knob got stuck while my teenager was cooking food on the gas stove. He called me at work worried because he couldnt turn it off. My husband left work right away to go home. We thought it was just a bad plastic knob. Now a second knob is stuck in the on low position. There is a third knob that feels hard to turn. That will be 3 burners. This is ridiculous. Its a safety hazard. We consumers have to worry if the house will burn down, get CO2 in the air, and if our family and children are safe. We thought Maytag was a good appliance. I will not buy another Maytag. They should recall this stove top/oven. I have read so many of the same complaint on this website as well as online in general. I cant believe they continue to sell this with this much of a safety issue. Please take it off the market.
Never had a better washing machine, highly recommend this product: MVWC425BW. Saved plenty on water usage, no rust and no service issues after 6 months.
Bought a Maytag Dishwasher, model MDB89449SAM1 a little over two years ago and had nothing but trouble with it. Had Repairman out twice before but today he said we would be better off buying a new one! What a piece of JUNK and truly a waste of money! Would not recommend buying any MAYTAG products. They used to be a quality brand but no more.
We 19 years and gently used. The door latch broke. We purchased a used quiet series Maytag dishwasher and found that the door latch failed on this. I recently found over 600 complaints for the same problem. If you are receiving this many complaints and its one of your most frequent complaint, do you think its time for a redesign of the door latch mechanic is??? Or are you relying on your reputation and dont care about quality anymore?This is it for Maytag. Im glad we didnt buy a new Maytag because we would be stuck again with a crappy door latch. If you cant be bothered with fixing your door latch issues and you know that you have a long term problem here, you at least can send a new door handle kit to those of us who are complaining. Of course you wont do that. And the only recourse I have as a consumer is to tell others about the ongoing problem with your front door latch on my social media. Sadly, you are now only another crappy dishwasher with no real quality control. I bought several appliances from you because of your reputation for appliances that last. Seems that is now a myth.
We have a Maytag Neptune washer and dryer. The seal is full of mold. We replaced the seal a few years ago and I wipe it and try to clean it every load, but it is useless. I saw there was a class action suit and I was never notified of this. I would have participated. I want it fixed, replacing the seal does not work.
Washer needs new transmission at only 3 years old! Maytags 10 year part replacement doesnt cover it. The company actually asked why I didnt purchase extended warranty, I thought I didnt need one. Bad bearings, it doesnt wash the clothes clean, $400 to fix it. Needless to say Im buying a new washer and it will not be a Maytag, worthless piece of scrap!
I bought a Maytag Neptune washer and dryer set in 2001. I had horrible mold issues with the washer not long after, and the colors washing setting cant be used without the clothes coming out with a smell that implies they were not cleaned. The dryer lasted about a year longer, before it stopped heating the air and also would not stop running. I will never buy from Maytag again! Much the same as many other consumers have commented, I would give it less than one star if that is an option!
My built in electric double wall oven, Model MEW6630DDB, convection on the top, has been the most frustrating appliance I have ever owned. It has never kept an even temperature. It has been repaired several times and still does not keep an even temperature. It takes 14 hours to cook a 20 lb. turkey and baking cookies are not even an option. I have complained to Maytag and have paid for repair services. Their solution buy an extended warranty which is absolutely insane because they havent been able to repair it since it was new over four years ago.



