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Maytag Washer Model OBX MHW5630MBK
Maytag - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Fresh Spin - Volcano Black
Get the heavy duty washing machine that delivers powerful cleaning you can depend on backed by the Extra Power button that boosts stain-fighting performance on any wash cycle with a dual-temperature wash. With the push of a button, Maytag fights stains that dissolve best in hot water and in cold—all in a single load. The 12-Hr Fresh Spin option guards against wrinkles when loads can't be moved to the dryer right away, thanks to additional tumbling up to 12 hours after the wash cycle ends.
Manufacturer: Maytag
MODEL: OBX MHW5630MBK
MSRP: $989.99 USD
Maytag Washer Model OBX MHW5630MBK Error Codes
CODE: LOC or LC
PROBLEM: Control Lock has been activated
FIX: Touch the Control Lock button, or (on older models) determine which button activates control lock from your Owner's Manual. Some models require you to press and hold the button.
CODE: dET
PROBLEM: Detergent cartridge not detected in the dispenser.
FIX: This is on select models. If you are using single-load doses of detergent, ignore this message. Ensure the dispenser cartridge is inserted correctly and the dispenser drawer is shut completely.
CODE: Int
PROBLEM: The cycle was paused or canceled.
FIX: The washer may take 20 to 30 minutes to stop spinning and drain, and will display this error code during that time. To remove the code, press pause or cancel button twice and the power button once. If the code is still displayed, unplug the washer or disconnect the power for one minute.
CODE: rL or F34
PROBLEM: Items were detected in the washer during the Clean Washer cycle.
FIX: Remove items from the drum and restart the Clean Washer cycle.
CODE: Sud or Sd
PROBLEM: There are too many suds in the washing machine.
FIX: The washer will not be able to spin out water with the excess suds. When "Sud" or "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the tumbling and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This pause and rinsing are necessary and may occur several times to eliminate the suds.
CODE: F5 E2
PROBLEM: The door is not locking properly.
FIX: Check that there are no items blocking the door and it is closing completely. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F7 E1
PROBLEM: Indicates a motor speed sensing error
FIX: The motor can not achieve the correct speed for the cycle selection. Check that all the shipping bolts have been removed and the washer has not been overloaded
CODE: F8 E1 or LO FL
PROBLEM: The washer is sensing a low flow of water.
FIX: Check that the household water supply is turned on and both the cold and the hot water faucets or valves are fully open. The water inlet hoses are not kinked (learn more about How to check your Fill Hoses if your Washer is not Filling) There are no anti-flood hoses and controls in the water line connected to the washer (learn more about Should I use Flood Safe Devices on my Front Load Washer. Press the Pause or Cancel button twice and the Power button once to clear the code.
CODE: F8 E2
PROBLEM: Indicates there is a problem with the Dispenser System
FIX: This is on select models. Verify detergent drawer or detergent cartridge is not clogged with detergent.
CODE: F9 E1
PROBLEM: Indicates that drain times are longer than expected, typically over eight (8) minutes.
FIX: Make sure the drain hose is not kinked or clogged. Use the U-shaped drain hose form on the drain hose. The standpipe (drainpipe) height requirements are 96" (244 cm) maximum and 39" (99 cm) minimum.
CODE: Other F# E# code
PROBLEM: Indicates other error
FIX: Unplug the washer or disconnect the power for one minute and reconnect it again. Reselect the cycle and press Start.
Related Error Code Pages:
Maytag Refrigerator Error Codes, Maytag Range Error Codes, Maytag Washer Error Codes, Maytag Dryer Error Codes, Maytag Microwave Error Codes, Maytag Dishwasher Error Codes,
Related Troubleshooting Pages:
Maytag Refrigerator Troubleshooting, Maytag Range Troubleshooting, Maytag Washer Troubleshooting, Maytag Dryer Troubleshooting, Maytag Microwave Troubleshooting, Maytag Dishwasher Troubleshooting,
Related Repair Pages:
Maytag Refrigerator Repairs, Maytag Range Repairs, Maytag Washer Repairs, Maytag Dryer Repairs, Maytag Microwave Repairs, Maytag Dishwasher Repairs,
Related Parts Pages:
Maytag Refrigerator Parts, Maytag Range Parts, Maytag Washer Parts, Maytag Dryer Parts, Maytag Microwave Parts, Maytag Dishwasher Parts,
Maytag Washer Model OBX MHW5630MBK
Was very happy with choice when it arrived. Bought October of 2010. Now, this summer, nothing but problems. Honestly weekly cleaning of vents underneath, sheets of ice in freezer, refrigerator not staying cool, constant frost plugging areas, and no more ideas of how to make it work. I already quit with Kenmore after terrible problems with their appliances and now when Maytag doesnt stand up for years what are we supposed to buy? OUTRAGED with American quality of products and disposables. UGH!!!
I bought two sets of Maytag washer and dryer. We have had them for less than a year and the tubs had to be replaced out of both of them. Now, its less than six months later and they are doing the same thing, so the tubs have to be replaced again. What kind of equipment are you making? This is just an outrage. You are scamming people to buy your products by your so called advertising and rep. Well, this is false advertising on your part. I will never buy another Maytag anything or Whirlpool either. I also see there are a lot of others having the same thing being done to them. I would be ashamed to even have these products to sell. Shame on you. Scammer.
I purchased a Maytag dishwasher for $500. After several months of it working less days than not working, I contacted the repairman. I paid $350 to replace the control panel. I wish I had just replaced it with a reliable product. 1 year into ownership and the seals on the door are falling off. May I suggest never purchasing a Maytag product?
Bought this Maytag Bravo washer in 2013 expecting long service life like I had with my previous machine. After 2 years spin cycle noise got progressively worse. Until now it roars loudly and keeps stopping in the spin cycle for rebalancing. Called Maytag. Experience was as described as others have reported with them and their repair service. Absolutely no help unless I spend another $310 for extended warranty to cover the $380 part (tub and bearing - 1 unit - cant get only the bearing). Paid $800 for the washer now more for the repair wanted. $1100-$1200 for a machine that will need repair again in a couple of years? Dont think so. This machine is only good for a boat anchor. Going out today to buy a replacement for $400 and it wont be a Maytag or its affiliates brand. Feel like a class action suit would be good for Maytag to wake up to.
I have never had washing machine that caused this many headaches. The point of a machine is to save you time and energy washing by hand. When the cycle is over, the clothes are tightly spun together that we spend half an hour attempting to untie all the clothes that are woven together. The clothes come back to us in knots, or torn because of the rough nature this machine has created. I have never seen anything like this before and would gladly throw this piece of junk out. We are moving and it would create more headaches to deal with this at the moment. I read that the company had severe money problems and it was due to this very issue. I cant believe a company this well known would allow this to ever hit the market! To openly LIE to people and make money off a product that is faulty deserves the karma they get. Please stay away from this company and their rubbish machines they make and then sell. BUYER BEWARE!
I purchased a Maytag Bravo washer 2 years ago and it is the worst washer I have ever used. My clothes are never clean. It is always out of balance and is so slow and takes forever to do a load of laundry. It has started stopping on spin and have to unplug it to get it started back then it sounds like a jet coming in for a landing and has to restart the spin about 3 or 4 times before it ever finishes. I have had the repairman to look at it and says there is not anything wrong with it, but something has to be wrong for it to stop on spin and have to unplug it for 5 mins. in order for it to reset itself and start again.
What happened to the days of buying a washer/dryer and having them for years! To spend a thousand on each and have holes in the bellow causing dirty water to Empty on your floor. Not once replaced, not twice, 5 times!!! Now Im looking to buy another. Old school for me...
This machine is awful and a waste of money. Don’t trust the reviews with “workarounds.” That’s crazy! Doing laundry is difficult enough in my house so I need to add extra work? And they don’t work anyway. Water is barely 1-2 inches deep. But the real issue is the clothes don’t come out clean. Of course, they smell clean because all the soap hasn’t rinsed out but they are not. I spilled coffee on a white tee. Dabbed it up with a wet napkin. Threw it in the laundry. Did whites and added extra bleach and extra water because I know how much this machine sucks. Not only are my clothes yellow but the coffee stain is still there. I can’t imagine how it will wash tough stains like blood and wine and grease. I cannot even believe they are allowed to rip people off with this product.
This is the loudest washing machine Ive ever had!!! I ask the installer if it was suppose to be so loud & he said yes. The machines sounds like metal scraping metal when its washing the clothes.
Maytag refrigerator - After 3 months, a water line broke and caused $350 in damages to our kitchen floor. The next month, the ice maker jammed. The next month, the ice maker went out. I have agreed to let the Maytag repairman (youve seen the commercial where he never has anything to do) use our spare bedroom. Seriously its the worst appliance, by far, Ive ever owned and Ive had plenty as I am 71 years old.
Two years ago I purchased a Maytag Top-Loading HE Low-Water washer. I have always taken great pride in the way my laundry looks and smells but since this purchase, my laundry no longer smells clean and fresh nor does it look clean. I have always used the same detergent and fabric softener (only now I use the HE version) and it served me well. I have read all of the directions and did as I was instructed. I cannot believe that anyone would actually think that you can do laundry with practically no water. Do the decision makers have not common sense at all? I didnt and still dont believe it but what choice did I have when all of the machines are now HE with low water. I think its terrible that consumers dont have a choice. I have come to realize that low water, HE washing machines actually waste more time, energy and money (detergent and fabric softener).My clothes are not clean, nor do they smell good when the wash cycle is finished so I have to wash them again, using more detergent, fabric softener and energy. The super fast spin that supposedly sucks out most of the moisture, also rumples my laundry with semi-permanent wrinkles (even on the low wrinkle setting) so clothes that never had to be ironed before, now need pressing. I find it remarkable that, with all of the detergent ads promoting washing clothes in cold water to save energy, we are told that if our clothes are not sufficiently clean in cold water in our HE washers, that we should try a warmer/hot temperature. Good luck with that because my machine has several temperature settings but only uses one - COLD! I cannot actually believe that with all of the technology that our society holds, we are going backwards in the basics of washing clothes. Terrible product, terrible quality, terrible results, terrible waste of time, resources and money. Why cant you just leave some things alone??
The water got so bad it damaged my cabinets. I called Maytag, they admitted my model was sent out with no drain hose so this entire time my $2000 refrigerator had a missing part that they are very aware of. The part was free but I had to pay for the service. Its still leaking on the floor because the drip pan got fried from having no water in it to evaporate so it melted my drip pan, now it needs more service that I have to pay for. I have no faith that this will fix it. I will never buy Maytag again it feels like cheap plastic. I would love to start a claim against them for taking our money knowing the refrigerator has missing parts. Now Im part of the towel on the floor club group.
Preheat the oven, put in the food. Oven does not maintain the temperature. Gives me a code of F2-3. Want to know what part needs replaced to solve this problem. If anyone can relate to this problem or help me with information please respond to this or email me.
This Maytag oven has lasted my mom for over twenty years. Now after her passing the oven is now serving me and my family. Have had it soon to be three years. Just now having to replace one of the eyes.
Absolutely the worst washer we have ever had. Clothes come out smelling and look like they havent been washed. I should have bought a cheap washer, I bet my clothes would have been cleaner. The machine makes you think it is the best ever made by the looks and the price. Im sorry I ever wanted my money.
Oven was purchased and put in May 2014. I have not be able to use. The oven temperature is off. If the oven is used at 500 degrees the temperature is really 900. I thought I had a gas leak because I got a bad headache because of the smell. The gas co told me to get a repair person to look at it. Maytag has been horrible to deal with. I have taken 3 separate days off trying to get it fixed. The last Maytag repair man had the nerve to ask me where the gas line was. He shut the wrong off and had a gas leak in my house. I had to open all windows. He was supposed to come back the next day. He did not and I received no calls. I have paid for an oven that is dangerous that I cannot use. I feel Im being treated this way because I am an older woman. I will never buy another Maytag.
I have had this machine for 15 years and never spent a penny on any maintenance, I love it. Some things are worth it and it still has a stylish look and cleans great. The only thing I would change is if it didn't have any the middle washer paddle so it would have more space like the newer models.
My washing machine is 2 1/2 years old. It is not overused, just 2 people in the household. Maytag wanted to sell me a contract for $320, I declined. After research I see that this machine has many complaints against it. I bought Maytag because they never need repair. I would like Maytag to fix this machine without charge or recall the machine. From what I have read, these machines are defective. The electronics are failing at 2 to 3 years.
Maytag Centennial Washer - If a wash load becomes off balanced, the machine stops. No signal or buzzer or anything to alert me to this. It happens all the time and wastes a lot of my time. Here I am thinking that the wash is going fine only to find out 2 hours later that it has stopped. Anytime I wash more than 3 items, this happens. I will never buy one again and I am telling everyone not to buy. I will be purchasing a good old fashion washer with a dial gauge so I can spin it any time I needed.
I have had the Maytag Bravos washer since November 2010. This washer does not clean clothes. They are never even submerged in water. Had I known this, I would never have purchased it. The salesman at Sears surely didnt mention it. I remember being disappointed at the fact that there wasnt a washer in the place with an agitator. I am disgusted with the washer and the company. I realized that it has been over 12 months since we purchased it, but most people do not feel the need to investigate what is going on under the lid of their washer. I unfortunately assumed that the washer was going to wash! Silly me. No, it does a little spin spin and a little spritz of water (literally, thats it) and at the end, you are left with funk concentrated in the creases of your twisted up, stinky clothes. No agitator plus no water equals no clean! The smell is awful. Someone else described it best - a mildewy basement.Anyone else who is claiming that their clothes do not stink with this machine are surely being deceived by strong perfumes in their detergent and fabric softener. To get a true idea of what their clothes really smell like, they should wash a few times with a scoop of borax and no fabric softener. Then tell us how they smell. I am convinced that the entire line of HE washers is a sophisticated line of crap! They use such small amounts of detergent because that little bit of water going into it will not get any more soap out, much less sweat, dirt and lots of other nasty stuff. This may not be a big deal to other people, but it is huge to me. We have a small homestead. Our clothes get dirty. We spent several hundred dollars of hard earned money on a name we trusted and they do not care.Every load, every day, I am reminded of this fact and it infuriates me. Im not typically one to write in complaints, but as an American citizen where there is a free market (somewhat), I have an obligation. If a product is really good, the makers deserve my praise. Likewise, if the product is really bad, the makers (and refuses to compensate in any way) deserve my complaint, as do my hardworking fellow Americans shopping around for a new washer. Stay away from Maytag and if at all possible, stay away from HE machines. It is so true that they dont make them like they used to.PS: Maytag tried to blame this issue on government regulation when I called. Im sick of this passing the buck. I am fully aware of the chokehold government regulations have on business, but they only hurt small business. To act as if this is not a partnership between the government and big business (like Maytag) only adds insult to injury. Take a look at the money spent lobbying by this company. Disgusting. The good news is, any success they currently enjoy will not last.
The Maytag Neptune TL washing machine has always been extremely loud! It smells awful and now our clothes too! I have found mold in the washer and cannot get it all out even with bleach. My children are extremely allergic to mold and they have had problems because of this. I am very disappointed in this washer and find it sad that no kind of action has taken place to help people who have bought them.
I bought my Maytag Dishwasher (mdbh979aww3) about two years ago and just last week, the control buttons on the right stopped working. I see on this site that someone else had the same problem and explained that the wires got corroded, so now Im not sure I even want to replace the part when it only worked for 2 years. Now Im stuck buying a new dishwasher.
My Maytag dishwasher is not working after 1 years & 60 months. I called Sears, where I got it. Then, Maytag company. It looks like I need to spend $167 for an electronic controller (the push buttons will not turn on) if I do myself (I doubt if I can go it, but I can try). If not, how much will I pay a tech for coming (I was told $59) plus the labor if I let him fix it. So Im looking at a total of approx $400 plus to fix a 1 1/2 yr old Maytag dishwasher. Any comments Maytag??
This dryer ripped a gaping hole with sharp shards of metal exposed. It was working fine, and then it made a weird noise. It stopped and I assumed my laundry was done. We go to remove clothing and cut hand open on exposed metal. As if that wasnt bad enough, several hundreds of dollars in clothing had cuts in them. This dryer worked great for years, and out of the blue this happened. Im a widowed disabled mother, and cant afford a new dryer.
I purchased a Maytag Washer Model MVWB765FW in April 2017. Its transmission has failed, makes lot of noise. The cost to repair is about $500. for Parts and Labor, under the 10 year Limited Warranty, as advised by Factory Service. I am better off buying a new Washer for that cost. The days of Maytag reliability are gone. I would not recommend this product to anybody.
After speaking to a Kim today... Im more than angry. The control panel on my dishwasher is broken. Had repair come out and they told me a few months past warranty. Kim tells me the only thing still under warranty are the racks?! Im extremely angry at the poor service we are receiving but pleased as we have cancelled the washer and dryer (Maytag). If youre thinking of going Maytag or Whirlpool, cancel! Not worth the headaches or cost.
It had always been my wish to own a Maytag washer and dryer as they were considered THE BEST! Well was I wrong!! I am on the third stainless steel drum, this one has a hole in it, need 4 wheels and pulleys, with service $542.61!!! On the average, I am having a service call every 6 months - last year we were gone for 6 months so no laundry was done, one drum was delivered and was egg-shaped. Maytag has been NO HELP! I am very disappointed with Maytag, their service and product. They HAD an excellent reputation, to me that is everything. Quality, customer service, and their word means nothing to me anymore.
I owned a Maytag Neptune washer and dryer for 13 years and never had a problem. The only one thing I would say about them is that since the washer had no agitator it would often tangle the clothes, but they were clean and not damaged so I was ok with that. We moved to another house in July 2016, and the moment we plugged in our dryer there was a spark and smoke under it. Our dryer was fried and it was because the previous owner put in the 220 outlet and wired it wrong. So our dryer was dead and cannot be fixed.Since the washer had the small problem with tangling clothes together, I convinced my husband to get a whole new set, not just a dryer. We went to Lowes and picked out a new Maytag Bravos XL, thinking that the brand was reliable and they were so big I didnt have to worry about doing bedding in it. Like ALL of the other reviews of this set, DO NOT BUY THEM! The washer does not use enough water to wet the entire load and you will be left with soap residue on your clothes and they will not smell fresh and clean at all. In fact, my son sometimes wets the bed or has dirty underwear and that is what my entire load of laundry will smell like when I wash them. Imagine taking a load of dressy work clothes out of your dryer and they smell like dirty underwear!I have tried other settings, different types of soap (liquid versus pod, etc) and doing smaller loads. None of this fixes the issue. It is obvious that Maytag and Lowes will do nothing about this issue, according to other reviewers, so Im not even going to bother to have them come out here to do a service call and charge me for it. So Im stuck with a $1,500 garbage laundry set! (Actually the dryer is fine, it just takes longer to dry than Im used to). Im all for a class action suit to get our money back and force them to stop producing such crappy products! Also, if you are considering this set, keep in mind that they have just over a 1-star average rating on this site, and that is because every reviewer is forced to add a rating of at least 1 star. If not, I think wed all pick the zero.
MBL2258XES1 - Like most of the other reviewers, we have a Maytag refrigerator just 3 years old with a lower freezer that leaks water onto the floor -- and has been doing it for the last two years. We have to take the freezer apart (NOT easy), defrost it, take the back panel off, and clear the drain tube. Obviously a defective design! Cant believe Maytag hasnt done something about this!
Nineteen-month-old dishwasher was repaired once while under warranty; 6 months later, same problem. They said they would send me a new part but I would pay for labor. I wasn’t happy but I agreed. I am being forced to use their people and pay first before the part is received and before the work is done. They said this is their procedure. If I must pay labor, I should be allowed to use whom I want. It is absurd asking for payment before job is done when the part is free. I have since checked the complaints, and there are over 200, with one woman on her fourth control panel – I will be on my second one. I feel this machine should be replaced free of charge. Its obviously a lemon!
I purchased a Maytag model 4000 Front Loading washer in April 2010 and in May 2011, the tub bearings went out which is a $600 repair. Now in January of 2012, the tub bearings are going out again. Neither Lowes nor Maytag are willing to do anything to remedy the situation. Do not buy Maytag and do not buy from Lowes. Their major appliance buyer has to know about this and continues to retail a product not fit for its intended purpose.
All I can say is, Wow. My Maytag washer and dryer have never needed anything in 21 years of service. Purchased in 1997 at Lowes in Chambersburg, PA. Both work and look like new! Both are top of the line units. Would buy again!
Purchased French Door MF12269VM 22 inch from The Brick furniture April 1, 2012. Turned out to be a real April fools joke. Purchased extended warranty with TransGlobal for 5 years. First, fridge delivered after about a couple of weeks because it actually wasnt in stock. Naughty Brick lied about availability. Fridge arrives and after a service call from Maytag repair, they ascertain compressor doesnt work.Order fridge number 2. Two weeks later, get second fridge but lever for dispensing water is broken off. Order fridge number 3. Usual two-week wait and fridge finally arrives but the whole side panel is damaged. Send it back and order Fridge number 4. Service from Brick, Maytag and Whirlpool, terrible customer relations. Misrepresented delivery dates, supply issues, and operational damages.Fridge finally installed. Ice maker operates intermittently for the next year. Service techs from TransGlobal offer a variety of suggestions including changing filter, water pressure issues. Finally ice maker stops entirely in Summer of 2013. Is replaced after a month of waiting for parts of which the wrong part was sent. Ice maker continued to operate intermittently. Sometimes just a small of ice or no ice for a day. Finally in May after another service call, ice maker stopped working for about 4 days. Tech comes out and miraculously, it starts working again. A month later stops again and hasnt worked since.Contacted TransGlobal off shore call centre? And arranged to have an assessment to see if we needed a new fridge. Request declined and Maytag (Whirlpool) sent a tech out after another week. Service tech recommended new freezer. Waited a week for parts and arranged for Service tech to replace ice maker. Wrong ice maker part (for the second time) in less than a year.The latest trick from our possessed fridge is recent alarms from the temperature control. To say we are disappointed in this product, the retail experience, the quality of the manufacturing, the shipping procedures, the poor engineering and design, doesnt come close to describing the shoddiness surrounding this appliance and the service weve received.In conclusion, we are still awaiting an ice maker and are contemplating buying another fridge. What it is fair to say, we will never ever buy another appliance with their the Whirlpool or Maytag attached to it. Nor will we ever again buy anything from the Brick, or depend upon TransGlobal for repair services. Are there other Manufacturers and retailers out there who understand the meaning of service and quality. I certainly hope so. Otherwise Im going to invest in a good icebox.
I bought a Maytag Centennial HD washer and dryer. I have had no issues with the dryer but the washer is absolutely junk. I’ve had it 5 months and this is the second time it’s stopped spinning and I’m dipping my wet clothes out. Not only does it cost hundreds to fix it, it doesn’t wash well AT ALL. Your clothes still come out with deodorant stains and spots. It’s a complete waste of money and time. Run as fast and as far away from this worthless machine as possible.
I purchased this washer in April 2017 from H/D. The machine started making funny grinding noise over this weekend. Had a tech come to house to repair. Tech said the insides are stripped, 300 plus in parts to repair and would be weeks to get parts. I called Maytag and they offered to send their own tech to see which parts and if any of them would be under warranty at a price of 109. I explained that I had an expectation that a washer would last longer than 31 months and spending another 109 dollars would be bad money after good with the 80 dollars for my tech. Maytag said take it or leave it. I am going to Lowes for a GE machine. DO NOT BUY THIS. IT WONT LAST. I will admit, Tina from Tennesse, the Maytag customer complaint person was nice and professional but not actually empowered to do anything to help. I will recommend to my 5 kids never buy Maytag.
I have owned this dishwasher about four years. After about three years the control panel malfunctioned and had to be replaced. Six months later I had to replace the controller. After another six months the control panel has again failed. Rather than invest more money in this beast, I have decided to replace it with what I hope is a more reliable machine. This experience has definitely put a bad taste in my mouth about Maytag products. I’m afraid this will be my last purchase of a Maytag product.
My washer is just past warranty and making horrible sounds! I have always liked Maytag but their quality is bad. I wish I had read reviews before purchasing my washer and want to tell anyone reading this to NOT buy one. My last Frigidaire washer lasted 15 years with minimal repair. Shame on you Maytag!!!
We purchased our French Door, bottom freezer in April 2010 after a renovation. We have loved it besides needing more refrigerated space. This past weekend I noticed the appliance was cutting off and a few seconds later coming back on. It has an outside ice and water dispenser as well and the lights will blink on and off of course when the fridge cut off. Called for a repair and when the repairman called in the parts he was told he needed 2 computer boards. One was available however the other was discontinued and they would not allow him to just replace the one board. The fridge cost us $1798.00 from Home Depot. I cant believe how irresponsible Maytag is in this case. I have a kitchen full of MAYTAG appliances and have loved them all. But this is unacceptable. The Maytag fridge I had before was 16 years old. I gave it to a family member when we bought this one and that one just broke down last year so it was 21 years old! Whats up MAYTAG?
If I could rate it lower than 1 star, I would. We bought ours new in 2005. Within 6 months, the main pulley for spinning the drum fell off not once but thrice. The repair tech said that the shaft was machined incorrectly at the factory and the bolt that would normally hold it on was backing out. The 3rd time it happened was close to the end of the warranty and the tech could not make it out before the warranty date. When he did show up, they wanted to charge us. I wound up putting the part in myself. Two months later, the suds alarm came on, which caused the water valve to open. The pump kicked out and the water valve stayed on flooding my basement and the electronics in the washer. This happened twice. The second time was a week ago and I tossed the ** out to the curb. We also have a Maytag Gemini double stove which does not work either. This is the second and last Maytag appliance that I will ever own. They are junk!
Maytag ser5000 washing machine from hell. When called the customer-service stated over the phone there is bearing problem. When the service-man show up, took one look (approx 50 seconds) at the washing machine (which only 4yrs old), stated he is not touching it and not worth to fix it - get this! Due to bearing! Charged me $200 as standard fee. To put salt on the wound, service-name stated: Ive should told the customer-service bearing problem which is very well known by Maytag! Therefore, save my $200. Note, I will NEVER buy Maytag appliances!!!
I had a warranty that I bought over a year ago. The dishwasher since then has been a monster beyond control. I called Maytag and the woman asked how long it has been acting up. I said about a year, but I was not sure. They refused to honor my warranty because they said it would only go into effect 60 days after I purchased it. They are translating about a year as an absolute and refused to honor the warranty. I would never ever buy a Maytag product again. Never. I will contact every person I know not to buy such a faulty product.
I have bought a new Home Depot Maytag Impeller HE washer. After 6 repeat washings of 2 items that are lightweight dark brown it was obvious after drying they had soap and lint and lot hairs on it. I reached with no he detergent. The last 4 times the water level filled to 1 depth even for high level water setting to extra rinse or power wash settings. I went to Home Depot and they suggested I call Maytag repair center on Tuesday after the labor day holiday to have them check it out. I will also call the supervisor at Home Depot as I do not feel paying $600 for a faulty machine is acceptable.
2 years ago I purchased a Maytag Washer & Gas Dryer. Unfortunately, I did not invest or believe in extended warranties. I believe in trying to buy quality products. The door on the washer would not open and 2 error codes were displayed. I was trying to add another piece of laundry and the washer had just started. I canceled the load, waited for the door lock light to go out, but the door would not open. The error codes began displaying E3 and F5. I immediately went to the Maytag website for a resolution. The suggestions did not work and was instructed to obtain service if they did not. I called for a service call for $35, but was told that the repair would be over $300 for parts and that was not including labor. The parts I needed were a control panel and a part for the door lock. This was not a Maytag Company service tech and he told me that this happens because the parts are plastic. Currently, besides a Maytag Washer & Dryer I have a microwave, stove, and dishwasher that are also Maytag. When I replace these appliances, I WILL NEVER BUY ANOTHER MAYTAG PRODUCT. I expect the quality and life of an appliance to be more than 2 years, without buying an extended warranty. When I told a friend what had happened with my Maytag Washer, she told me that she had a Maytag Washer broke down with a control panel problem, and she couldnt remember the other part. She informed me that her repair was over $500.
We purchased our Maytag washer and dryer 5 years ago... THE ABSOLUTE WORSE PURCHASE... on average 3 repairs a year after the first 6 months!!! Now the dryer is down. It takes minimum 2 trips out from a repair company to fix even minor issues. We are going to Sears today to replace both units. PLEASE SAVE YOURSELF A HEADACHE AND DO NOT PURCHASE A MAYTAG! Yard Sales next step for our... cheap.
I did not purchase it. This range came with my home. The electric range works great. It is thorough and I dont have to worry about the gas being on and filling the house up. Electric may not be for everyone, but it is the way to go for me. I will look for similar if not the exact same make/model if a replacement is necessary. I dont mind spending a little extra to ensure the product will last. So many products dont last nowadays and it is sad. I am not an avid cooker, actually I tend to mess up a lot of food recipes but the electric range helps me to reduce the number of problems I run across with the durability and accountability of the product. It cooks throughout the entire dish/pan and I have never had a problem with the unit working properly, just the user not working properly. Haha.
I innocently purchased cash from BrandsMart a Maytag French refrigerator MF12665XEM 7, serial #K22311026 in 06/30/2012 in Boca Raton, FL. I assumed I had bought the last fridge I would ever need because it was supposed to be a product that never needs servicing, according to the wide advertising of the bored Maytag repairmen. So I did not buy a warranty. This fridge is completely useless 3.5 years later and I do not have a leg to stand on, Maytag assures me. The only part thats still working is the compressor, which is also the only part that is warranted! Coincidence? What do you think? I cannot afford to replace it. Neither can I afford to fix it.It started with water from the lower freezer pouring out on the kitchen floor. The next few days the cooling element in the upper fridge went, followed by the inability of the fridge to make ice. Then the freezer at the bottom went completely. This appliance was well cared for by me, personally, ever since I bought it. In a week, it was totally gone (with the exception of the compressor). It has been inspected by accredited appliance repairmen who have told me it is gone! Gone? $2200 gone? I am a widow living on SS, now with no fridge. I bought this appliance with what I made from the sale of my house, when they couldnt give them away in 2012. I need a fridge! This is South Florida and temps even now are in the 90s F. I demand satisfaction from Maytag. I was told their very best warranty would have only been for 10 years. Listen, Ive had fridges that have lasted 20 years without any problem.My name is Elaine **. **, Boca Raton, FL. 33434. TEL# **. My e-mail is **. I demand a refund of this $2200 or at least a repair or preferably a replacement of this mess of a fridge. This is wrong! I am a widow and cancer survivor and I deserve better treatment than this! Contact me and tell me what you are going to do to correct this wrong! Or I will go to the press about your non-service and terrible products. I want redress for this injustice!
Called about our upteenth issue with our Maytag microwave. Was told the part was covered but we would have to pay for service. The last tech told us how to wiggle the part to make it work. Paid a fortune and it broke again. They do not care about customers!!
Bought a Maytag Washer & Dryer and after only 4 years the front panel went...cost to replace part only $653.55. After expressing concern about the price Maytag cut the cost of the part in half - now installed $475.00. Disposable dryer. Choked on it and decided to go ahead with the repair. Part was to be in in a week and it is now been a month. Maytag/Parts supplier no idea where the part is and doesnt return phone calls. Have to use the laundromat (family of 5). More money out of pocket. Not to mention time. Called Maytag again to complain about the service and having to pay more money out of pocket to use the laundromat. They basically told me, Too bad. Have used Maytag appliances over the years and always been satisfied but the company is clearly going downhill.
This washer was the biggest disappointment I have ever had. When I looked at it in the store I was excited that the tub was so big and the Maytag Label has always been trustworthy to me and my family. This machine certainly has disillusioned me against Maytag. I can only wash clothes on the bulky sheet cycle because even with deep water wash it only puts about 2 of water to wash clothes. Clothes on top dont even get wet! It doesnt take an engineer to figure out that you cant wash clothes without water. Big mistake! Would never recommend this washer to anyone! I complained directly to Maytag and never received a response. I have had to rewash clothes because they did not get clean. Even with an extra rinse the clothes still have enough soap in them to make my skin irritated. My whites are not white even though I use hot water and follow all of the directions provided with the machine. If there was any way I could afford it, I would throw this machine out to the garbage and get one that actually cleans the clothes. I will never buy another Maytag machine in my life.
We bought a new home with all new Maytag appliances. Our Maytag dishwasher has had 3 new handles, 1 inside tub and now needs a new touch panel. Our Maytag oven/stove has needed three ignitors and the oven door has never been right! The microwave is the only appliance that we have not had a service call. Appliances are expensive along with parts and labor for service calls. I will not be purchasing any more Maytag appliances. The standard comment by repairman: They dont make them like they used to. How sad is that!!
I love my dishwasher. The only hold back is similar to what I hear about all others and that is that it takes a long time. I love that is it quiet, has lots of room and is easy to use.
I bought a Maytag Bravos washer in March 2015. Over the summer I had two items, both cotton t-shirts come out of the washer badly stretched and torn. Other items have come out badly stretched, but not destroyed. After the second shirt was destroyed, I called Maytag (Sept. 2015). A young man was sent over. He ran the diagnostic, finding nothing wrong. He did not check the agitator. He reported back that it must be the way I loaded the machine. I use the Normal and Active Wear settings, leaving the center clear. My loads are very small. Under these conditions items should not get caught. Maytag stands by their claim that it is my fault. I only figured out what was actually happening when I saw an item caught.
Neptune washer and dryer, an all around good buy. Low water use and large capacity for the pair. Bought the pair in May of 2001 and have only had one, very minor, service call. Buying online usually proves to be the easiest and cheapest way to go. Economical delivery costs. Noise and vibration and overall solid construction. Dancing washers can be a real cause for being a deal breaker. Auto shut off for balance is a must. Cleanliness of wash and wear caused by washing and drying. Large capacity and multiple cycle selections for both the washer and the dryer are necessary.
Purchased a Maytag side by side MSB27C2XAM00 in June 2014 to replace a 20 year old Kenmore. After 14 months the fridge stopped keeping things cold in the food compartment and in the freezer. And, the water and ice dispensers stopped working. Called Maytag and they confirmed the fridge was 2 months past the warranty and the best they could do was offer an extended one-year warranty for $325 and set up an appointment. I declined and called a local repair company. They responded promptly and discovered the problem was a bad board. Had to replace the board at a cost of $475 (parts and labor). It was $150 more than the extended warranty but I was already in the hole for $100 service call and I was able to get the fridge repaired on the spot. I had the Kenmore for 20+ years without one repair. Maytag was good for one year and 2 months. Dont know how this company will last with a $2000 product that lasts a year. I can not recommend this product and advise anyone in the market for any appliance to avoid Maytag products.Updated on 11/20/2015: After the board was replaced, the fridge worked but was not keeping either of the side by side compartments cold. They were cool but not cold. Repairman returned. Said it was the compressor which needed to be repaired/replaced. Maytag said the compressor was under a 10 year warranty unlike the other parts of the fridge. Good news, Maytag covered the cost of the part / but bad news that it broke after 14 months of use. However, the service people told me the cost of the compressor was the smallest part of the repair. Labor and service would be costly and Id be better off getting a new fridge with a 5 year warranty contact. After I got over the initial shock of having to toss a 14 month old fridge that cost $1500 and complaining to Maytag, I went to Lowes and found a replacement fridge. This time it was not a Maytag. Moral of the story stay away from Maytag. Dont be fooled by the brand. Avoid them at all costs. And purchase a fridge with a 5yr+ warranty contact!
When I went to whip down the small shelve under the knobs, I cut my finger on the sharp metal. Was told that is the oven vent. Checked out your instruction book and found NO mention on that being a danger and to take care when cleaning. If I had been informed of that sharp metal piece I dont think I would have looked at your stove. The metal has razor sharp edges on both sides making it almost impossible to get too close to cleaning it. That shelf is a nice place to collect dust, grease and food boil overs and now I have to be extremely careful about cleaning. Thanks to someones not thinking in their designing. The stove is what I wanted other than that one fault.
Purchased a new Maytag washer and dryer in November 2015 after having a old set not Maytag for 25 years with no repairs. WOW. Then the new washer went out in Feb. 2016, now the dryer in May 2016. Very unhappy. Is it because the machines are now made in Mexico? Cheap labor and cheap parts. ICK!!! Thank god for the extended warranty.
I bought Maytag Bravos X in 2014. I bought a set. The dryer is fine. Right after the warranty was up the washer started having problems. Maytag was no help. One sensor after another went bad. Now I have to unplug it to get it to start and then again to get it to spin. It hasnt spun on its own since 2015. It just recently wont start on its own. I have appliance repair people out and they cant fix it. They say everyone has problems with them. My mother swore by Maytags and had a set for twenty years or so, but now they are garbage.
We purchased a MAYTAG refrigerator when we recently built our present home. This refrigerator has been a nightmare! Ice forms in the bottom freezer and then constantly melts out of the bottom of the appliance all over the floor. Weve had a number of service calls with no real effect. The computerized function that sets functions do not work well and often shut down the appliance with little clear way to start it up again. The ice maker/dispenser often clogs up or will not produce ice. Weve had it! We broke down today and spent the money on a new GE refrigerator. My very strong advice is DONT BUY A MAYTAG refrigerator with the freezer on the bottom!
I have a 2 year old Maytag Dishwasher (barely used - it is a weekend house) MDB7749sbm1 and the control panel went out about 2 months ago – I followed another person’s advise of hitting normal and heated dry buttons 3x quickly and that seems to wash the dishes – not sure what cycle it is on because all the lights go on including 2 hr delay. I called Maytag and they kept me on the phone and hold with multiple agents for 34 mins and finally agreed to send someone at no cost to see if the problem can be fixed with no cost to me. I will keep you updated.
This is the worse washing machine ever. Wish Id never have bought it. Clothes come out unclean, washer cleaner cycle doesnt work, water level is almost none, etc etc. I could go on and on, you get the picture. Coming here and seeing 100s of negative reviews and complaints many of which I suffer from as well, just clarifies how bad this machine really is. There has got to be a way to bring a class action lawsuit or arbitrary suit against them. Im pretty confident that there are probably 100s more who are dealing with this shoddy washing machine as we all are.
We bought a Maytag Neptune Washer and dryer package from Home Depot in 2004 and had nothing but problems ever since. Such things as washer had mold constantly. Also, clothes seemed to have a foul odor after washing. The dryer always seemed to have to be ran twice to get clothes dry.
Neptune 4000 washer - Worst washer EVER! Two weeks after we bought it sounded like a jet engine during the spin cycle. They replaced the bearing parts. Only cost us 450 in labor. One year later, again the bearing but this time we insisted on full coverage. 6 months later, here we are again! Most expensive washer in the history of washers and this is a KNOWN issue - yet Maytag gets away with it while consumers foot the bill! Ridiculous! Never again will I purchase their product and make dang sure everyone I know stays away too and everyone that hears my washer is in shock that it hasnt injured something or someone. Its only a matter of time!
We are a family of nine so I wash a lot of laundry. We bought this washing machine a month ago and hoped it would perform like our prior one. The problems are many. It is too smart for its own good- it requires a cleaning after every 30 washes but gives you zero warning beforehand so you will already have the clothes in and started the cycle when it will stop the cycle saying it needs cleaned. There is nothing you can do to override the cleaning cycle, so you are forced to remove your sopping wet clothes and run the cleaning cycle- wasting time and money on precious water! It also wants you to use its specialty affresh to clean it with, adding cost we hadnt planned on. Then you cant tell when to put the clothes in as it tells you to start the washer and then add the clothes, but if you put the clothes in first sometimes it wont start because it wont sense properly, and if you start it without the clothes. Then when you stop to add the clothes it wont start it with the clothes in it- which way does the machine want it?! So it is a guessing game as if the washing cycle will even start. And the washer wont hold as many clothes as our last one did. If there are too many clothes, the cycle will stop and it will refuse to wash until some are removed. Whenever there is a problem starting, which in one month has been four times now for us, it is a huge guessing game as to what is wrong for why it wont start. I dont need this kind of frustration! Further, the locking mechanism in the washer is plastic, and I know from experience that plastic parts will be the first to break. Had I realized this before purchasing, I would have looked for a metal locking device. My guess is when it does break, the whole washer will break. Also, from day one, it has made a sound that Im not sure is normal. It sounds almost like grinding gears every time each various phase starts or stops (washing, rinsing, draining, etc.). I sincerely hope this isnt a manufacturer defect as we didnt buy the extended warranty. We researched this model before buying and many were happy with it but I hate this washer! I loved my last Samsung washer but it rusted all over after just five and a half years even though it still worked great, so I didnt want to buy Samsung again so we took a chance with this Maytag. I am regretting this purchase. I consider myself to be a person easy to please. I want a washer that works that wont rust that you can put a ton of clothes in and throw it in the wash and forget about it. I dont want all this high-tech sensing stuff that just messes up and is highly inaccurate in what it senses! Why cant companies offer a simple, high quality product anymore that works, without the added costly features?! The model number is: MVW6230HW0. Avoid this model number.
Maytag Neptune was purchased over 15 years ago to replace GE, which we purchased when children were little. I wanted a step up in quality. I remember paying around $499 for this unit. This is an analog unit. The intellidry feature has been a real asset, protecting our clothes from over drying. We have had this machine for nearly 20 years. It has been real reliable, sometimes drying 20 loads a week. Large capacity, but has to fit down a narrow and twisting stairway. Must be energy efficient, have good reviews and decent price. We always look for sales or buying incentives. Brand is secondary to quality. Knowledge of an appliances historical reputation is important. I would look at reviews, especially concerning cost of repair. I would attempt to get a hands-on view, before purchase from a reputable supplier at the best price. My dryer has only required one major repair in the time Ive had it. A few years ago we replaced the motor and blower, and I have personally replaced the drum support rollers twice. I hesitate to replace this machine, because the analog controls have proved very reliable.
Bought a Maytag washer from Lowes 3 years ago and it is just junk. I am 62 years old and never had a washer that actually broke down. What happened to good American technologies. I guess those days are gone, anyway dont buy a Maytag, duh. It is the day after x-mas and I have to buy another machine.
We purchased our Maytag gas range in 2015. Within 6 months we noticed the clear coat and paint was defective, we called Sears, they allowed us another range top and replaced it but told us our warranty was up in a month and they would not replace another. The stove always looks dirty because the clear coat and paint have bubbled up and it is clearly a 100% manufacturing defect that should be recalled.
Like everyone else Im calling corporate. Mr Fettig he should be in hall of shame after these complaints with their defective product. My fridge leaking, ice maker broken, water everywhere and eight inches of ice. I wonder if he owns a Maytag himself? Oh well after a while he might have a flood on his floor. This should be recalled just like my first model in 2001 that was a fire hazard. I had to go to the top then and I will now also. We should be protected from buying garbage while he makes 4 million a year.
Fire Danger. We had a power outage and my Maytag gas range/double oven (Model: MGR6875ADS) was dead after the power came back on. We figured it was the control board and braced for the expense to replace it. A few days later, I plugged the oven back in just to see if it would work and it did! The control panel came back on and we were up and running. The good news end there. On Christmas Eve, we came home to a house full of smoke with fire alarms buzzing. A butcher block style cutting board that was on top of the range with Santas cookies on it was on fire. Twenty more minutes and the house would have been gone.
This is not about a Bravo but Maytag is the biggest piece of junk Ive ever owned. Have not had the washer but a couple of years and is leaking somewhere inside of the machine. Have to turn the water on and off just to wash clothes and still laundry room floor soaked. The dryer I have to run for 70 mins. on high heat at least twice to dry clothes, 3 times for your towels. Of course it lasted long enough so the warranty had run out. Never ever again would I buy this crap.
We bought a Maytag refrigerator. Big big mistake. It bangs, makes all kinds of noises. The bottom freezer has ice that builds up once in a while, has to be unloaded and thawed out. We have had several service calls and they do not know whats wrong. Trouble started about a month out of warranty. Called Maytag and they would not do anything. WE are very disappointed in Maytag. We spent more money to get a good product and ended up with junk. We are getting rid of it and buying one that is made by a company that knows what they are doing.
This washer sucks so bad. Just got it a few hours ago and its absolutely horrible. The water just runs for the wash cycle. And I was told by the salesperson at Best Buy that it would save you water. Thats not the case. There is enough water to run over all the clothes. It doesnt agitate enough to even move the clothes around. The clothes basically sit at the bottom of the tub in the water doing nothing. This Maytag Bravo washer will be returned tomorrow. Me and my wife are highly disappointed. I wouldnt recommend this to anyone. Weve decided to just get the old washer fixed and go from there. There are too many bad reviews for this washer to still be on the market. We feel that this was a total waste of time, energy and money.
I purchased a Maytag Bravos in October 2015 and a month and a half later the machine began to make a tweeting sound and the clothes were coming out incredibly wrinkled no matter what spin cycle I put it on. There were also times when the clothes came out totally dripping wet like they hadnt spun at all. I called Maytag and they sent out a technician from a local store which was not a Maytag store. When I told him what was going on, his response to the machine turning out very wrinkly clothes was, Well, why dont you just chose no spin. I said to him, So the clothes wont spin and I have to take out my clothes dripping wet? Doesnt that defeat the purpose of having a washing machine that spins? He didnt say anything to me.It turned out the machine needed a new gasket motor... after two and a half months... and it would take a week - minimum - before he would come back. Maytag sent me a survey which I filled out and they called a day later. They offered me a six month extended warranty for free. I explained to them that I didnt understand why something mechanical would break after two and a half months but the woman just kept apologizing.
My husband and I purchased our Bravo washer and dryer from Home Depot about 5 years ago. They have been the worst ever. Clothes always tear and we continue to receive an F1 error every time we try to wash something. I dont have the money to buy a new one, but I sure wish I did. I will never buy a Maytag anything ever!
We purchased a Maytag Washer and Dryer from The Home Depot in September of 2017. We did not purchase the extended warranty because of our confidence in the brand. Within less than a year, both appliances started making noises. By September of 2018, the washer sounded like it had a bag of mice squeaking inside every time we ran a load and had stopped spinning entirely. I called and spoke to a very kind lady who assured me that even if we were outside the one year manufacturers warranty, they would offer us the extended warranty without question because it was so close to the one year purchase. She took my credit card, we were charged for a five year plan and service was scheduled. After service, both units were still louder than I would prefer but the technician said it was common. Over the last few months, both have become louder and louder. Now the dryer shuts off and wont stay on. When I called back to schedule service again, the date of our purchase was all of a sudden in question. (I applied for the contract over the phone so THEIR rep entered the purchase date.) They are now telling us they will only honor the cost of parts and we are subject to pay for diagnostics and labor (which is the largest cost of repair). They are telling us our contract has to be cancelled and AFTER we receive and PAY FOR all but the parts, we can call and pay for a NEW contract. This has been the WORST appliance purchase we have EVER made and we have lost all confidence in the quality of Maytag/Whirlpool appliances. Both units have been VERY disappointing and we spent over $700 on each unit. NEVER AGAIN.
Bravos XL Like so many others Ive read, this is a terrible product. Washer constantly goes off on unbalanced load. After 14 months, the plastic tub disintegrated. Maytag tried to sell me the service and extend a warranty for $300 also. Just like all the other reviews. Wow, has Maytag gone downhill.
I had purchased a brand new Maytag refrigerator and in less than a year, the ice dispenser stopped working. I had called Maytag warranty department in regards to this matter and they flat out said, There is nothing we can do about it. I will never deal with this company whatsoever and wouldnt recommend it to anyone about it. Less than a year and they refuse to fix the item they sold. No better than a used car lot attitude.
Maytags reputation for quality is gone. Our Neptune washer has had mold, door lock seized up and wouldnt open, and now our dryer drum is cracked. Exaggerating your products reliability is one thing - this borders on corporate fraud.
We bought our $600 Maytag dishwasher less than two years ago and have had three separate problems with it, from faulty instillation, to a faulty seal to faulty control panel. The first problem was covered under warranty, the second problem we fixed ourselves and the third problem, nothing can be done except pay an additional fee of $250+ for a new part. Maytag used to be a good name but with three problems in under two years, the only guarantee given is that if you buy one, be prepared for problems. This company does not stand by their products and will only ask for more money to fix their faulty items.
The Maytag Bravo Washing Machine was sold as the top of the line. In reality it is very difficult to work with for three specific reasons. First, the spin speed is too high causing the clothes to be wound into tight balls causing pilling and the need to iron everything from t-shirts to workout pants. Second, the spin speed is so high that you can only put a few towels in the washer at a time or the machine goes off kilter several times a cycle. Finally, if you lower the spin speed the items take forever to dry. I used this for less than 30 days and tried to return it but Maytag would not take it back. The only cycle type I can use is the rapid wash unless I want to spend all day washing and drying one load. I hate this washer more than I can describe and will NEVER purchase another Maytag product. It absolutely ruins your clothes and Maytag takes no responsibility for making a very bad product.
Bought refrigerator 2012 from Home Depot (model something like MBF1953YEB - how sad is it that I now have this number memorized?). Freezer too cold, refrigerator way too warm. Freezer air ducts frozen over. Tried manual defrosting twice per YouTube suggestions. Finally got repair for $400!!! Thats about half what I paid for it! One proponent repairman stopped me mid-sentence when I said Maytag saying, I know what it is. The computer (Jazz?) board needed to be replaced for $217. I just looked up Maytag to see it was bought in 2006 by Whirlpool. So I wont be purchasing any more Maytag or Whirlpool appliances.
I have bought 2 high end top loader models (Maytag centennial commercial), brand new both from Home Depot. The problem is Maytag is making them cheaper! Suspension is coal springs that suspends the load so if you fill it up, it lowers the drum to the floor, instead of a bottom bracket that supports the weight from lowering the drum to the floor! Second is the pulley system with the belt drive that wears through the plastic casing. You know some people dont have $900 or $1,000 for a machines that says commercial or heavy duty that only last 4 years when you have a family of six! Very very sad, will never buy another Maytag.
This Bravos 300 washer has never cleaned clothes adequately. I have 3 sons who are athletic and this washer does not clean sweaty or dirty clothes even with extra rinse. Now my machine is 4 years and 3 months old and it needs a new bearing which will cost me $385. The repairman said this is a common repair in this machine. Maytag should be ashamed of the poor quality of this machine. I am now looking to by a new traditional top loader. These HE machines are a joke. I am contacting them to make a complaint and see if anything can be done.
Bought our washer dryer set from Sears in the fall of 2010. I had reservations from the start as the machines were new and the salesman was really pushing this set (on sale), with all the customers, even offering extra discounts on these models only, if customers bought that day. Apparently, they had overstock and were trying to sell them all ASAP. That was a warning to me but my husband convinced me that I was being overly suspicious. We had previously owned Maytag machines for 20 years and loved them. So I agreed. Well, I have been cursing that decision ever since. You have to hand wash/prescrub any stain on clothing, even a little make-up like blush or a little mud. Then you have to put up with an inflexible system that wont allow you manual options regarding spins and temperature or times, etc. Its all programmed. Then you put up with clanging spin cycle as it bangs against the wall. Then you pull out very wrinkled and not always cleaned clothes only to begin the most frustrating dryer experience ever. It has a mind of its own. It can actually keep spinning as it keeps adding dry time and the clothes never dry! God help you if you have a regular load. All your clothes will get stuck on the little ledge. They stay there in a heap as the machine spins and spins.The solution? You have to add a bunch of dry towels to create a lot of mass so that it keeps your laundry from getting stuck on the side. Then you have to repeat this several times cause it doesnt dry well. I will never ever shop at Sears and I will never buy Whirlpool or Maytag again. I am now saving to buy another set.
We have had our side by side Kenmore for years and it hasnt let us down! We eat mostly fresh food since we cook a lot and we always have plenty of space for our food. We are only a family of 2 though. They say the ice maker is the first to fail and it has not given us any issues for nearly 10 years now! Love Kenmore!
Updated on 10/09/2019: Well I wrote a review on my brand new Maytag washer that we bought at Lowes in June. When I wrote the last review I was waiting for our repair. They did come to repair and I was told by the repair guy (keep in mind the washer was only 2 months old at the time) that there were 3 fail codes. He said that it was overloaded or loaded wrong.That you cant wash towels with sheets, you cant wash any kind of rug no matter the size, which I only wash small bathroom rugs that are NOT oversized or heavy, you cant wash tennis shoes (which I have not). So I asked him what is the point of investing in what is supposed to be a top of the line, heavy duty, extra large tub, commercial washer? He said that you cant do that with any machine. I told him our old washer that we had 13 years had no problem with washing towels & sheets together. My point is that I am 100% disappointed in this washer & I encourage you to NOT buy Maytag, apparently they no longer live up to their brand.Original Review: We did our research & comparing & this machine came up on top. Its size suites our needs & we were excited about all the great features. We purchased it in mid July of 2019 so its 2 months old & for the last month it started to shut off in the middle of a wash cycle. At first we thought that maybe we were doing something wrong. So we would re-start it & it worked. Fast forward 3 weeks, it was doing it almost every time. Now it isnt working at all, it starts to fill up then shuts down before it starts to wash.Today is a Friday & I called Maytag to request a service call under the warranty (60 days old) Maytag had me on hold for 19 minutes before I could even talk to someone! The customer service person (once she was on) was very nice & sympathetic but couldnt get anyone out to service our machine until Tuesday, which is a HUGE inconvenience since we have not been able to wash for the last 3 days. I am highly disappointed in the machine for the simple reason that I paid for a new topnotch machine because my old one that 13 years old finally gave out & now am in the same situation & in for $1000 I paid for this new washer & having to go pay to do laundry 2 MONTHS later! I will add to my review once they have performed the service call to see if the issue is resolved or the machine replaced if they cant fix it.
The serial number is MDB8979SBWD. Just a few months before warranty expired the buttons were being flaky. Eventually it would not start. We brought it to the dealer because they wanted $150 to come to the house. They replaced the front panel. It lasted less than a year and stopped working again. Being out of warranty and being a technician I took off the panel and saw that there was no insulation in so the humidity would build up. The wires in the ribbon wire were corroded. I looked up the price of the panel and it was $150. The dealer wanted $150. I did not want to replace it because of the possibility that was not the only problem. We paid $400 for it on sale, (a mistake I know better than to buy stuff on close outs.) FYI to get the dealer to deal with it it would cost $300! From reading these complaints this panel seems to be a real problem with this and Maytag is not supporting this LEMON. I see a lawsuit here. Too bad Maytag is only out for profit. What is disappointing is that Maytag is owned by Whirlpool. Whirlpool has or used to have good appliances. We had a microwave that lasted 15 years and our last dishwasher that lasted 15 years. We will never buy Maytag or Whirlpool again. Maytag is junk. The dishwasher is probably ok except for the panel. Shame to get rid of it for that but unless I can bypass it that is what we will have to do. $150 is too much for a gamble and it seems that panel is a problem so it probably would not last long anyway.
Maytag, you left me disillusioned and disappointed. I used to believe you, trust you. How am I going to feed my kids without a fridge? I bought our side-by-side French door refrigerator a few years ago and even bought the extended warranty (which no longer is in effect, unfortunately). Yesterday, the refrigerator failed, We called a small local repair person who could be at my home in a couple of hours. He listened and said my compressor was out, a leak was probably in there too, and that it would cost about 900 dollars or more to repair. When I called Maytag to see what they thought, they said that because I called a non-Maytag assigned repair person (even though this small-business repair guy didnt even take apart the refrigerator), I could no longer get their repair plus one year warranty offer which runs 400 dollars. But there is nothing I see on their warranty page that says this. Here I was trying to help our local economy by calling a small mom-and-pop repair person who is known in our town and has a good reputation, but I guess that by doing that minor well-intentioned act, it goes against Maytag corporate policy. Wow, how foolish do I feel now? I feel ashamed to admit this, but I actually started crying when I was on the phone with their customer help rep and asked, Isnt there something that can be done? I was thinking to myself that two months after Christmas with three kids is a tough time to replace a 1300-dollar refrigerator. I offered to pay the 400 dollars to get the refrigerator fixed by a sanctioned Maytag official with their warranty, but that I didnt know that I wasnt supposed to call anyone else besides Maytag if my appliances broke down. I would have never called our small local guy if I had known that Maytag corporate had such a policy. She said that no, there was nothing that she could do, and that is what happens to customers who call a non-Maytag assigned repair person. I guess when this happens to your fridge, you ask your neighbors if they can keep some milk, lunch meat and cheese for you, at least until you can save up for another fridge. Thank goodness that dried pasta and Ragu sauce dont have to be refrigerated. There are also cans of peas and corn and dry cereal, so it should be okay.I cant express how absolutely disappointed I am with myself and with my purchase, and how this has soured me on everything Maytag. I feel like an idiot. Can you believe that I had actually scrimped and saved up for months to buy this Maytag refrigerator and the extended warranty (hah, just to be safe)? I had bought it because I thought Maytag was a reputable company and because it was supposed to help the environment with its energy saving technology. But dont you think that a $1300 refrigerator should last more than 7 years (Believe it or not, this newer Maytag fridge was replacing a 20-year-old fridge that I gave to my cousins and which is still running to this day!)? And to add insult to injury, I already had a major repair done 4 years ago on this same French door Maytag fridge when it was only 3 years old. Maytag should offer to come out and fix their mess, but all I received when I called Robin, the supervisor, at their Tennessee call center was a, Sorry, there is nothing that I can do and there is no one else that you can speak to, and Nope, there is no one at corporate that you can call for help either and I have no advice to offer you. I can give you a mailing address though, if you like. I think I did hear pity in her voice, so that was some comfort. Pity from a call center supervisor, think about that! How awful it must be for her if that is all that she can offer to the desperate people who look to her for guidance! I actually felt sorry for her after I hung up the phone. It must be terrible to know that the company that you work for is probably mistreating its customers and all that you can offer is an Im sorry. I wonder how often someone says a rosary for her and her workers taking on those endless calls for help. How often does she cry herself to sleep after a day of that?I really dont like complaining online and I rarely do it, but this experience was just so awful and hopeless that I feel I had to say something to save other people pain and money. I hope that everyone learns from my miserable Maytag mistakes and please pass on my experiences to all of your friends and family. Those big tax refund checks will be coming soon, and I know that a lot of people upgrade their appliances with that money. Please, please think twice before you buy anything Maytag. I would feel better if I knew that people could learn from my stupidity. Remarkably, I was once gullible enough to trust and believe in American-made Maytag - goodness, was I wrong to do that. I am considering Facebooking my friends and family to let them know what happened and save them the heartache too. I hope that everyone who reads this can learn from my own mistakes and misguided trust in a company. In a world where so many companies throw away or roll over on their loyal customers, all I can say is something that I learned from a wise high school English teacher - Et tu, Maytag? .
Bought a new Maxima washer in January. Worked for one week. Got error codes and electronics board shut down. Contract serviceman says board should have reset after turning off. Ordered new board and it is missing one of the electrical wire connector plugins. Maytag/Whirlpool is having a problem with these boards.Three weeks without a washer. Two days off work. When it goes out again, days off work will be close to what I paid for it. Thinking I may cut my future losses and buy another brand when in-transit board goes out.
I purchased my Maytag Centennial Commercial Technology MVWC200XW in May 2012. This is the second time in almost 3 years that it breaks down. The basket decided to drop today and by the time I realized that it did, my whole bathroom had flooded, the water spread down the hall into my spare bedroom and soaked through the floor, also flooding my basement. I called customer service. They are sending a repair man next week, but as for all my ceramic tiles that are now cracked in my bathroom and my hardwood in the hall and bedroom that is full of water and are lifting off the ground. Its my responsibility to call my insurances to fix it. Yet it was their washing machine that caused the damage in the first place. When I purchased the washer I didnt expect to have to repair it every year. Not impressed! I do not recommend this washer.
I bought a new Maytag French door refrigerator a few years ago and have been disappointed ever since. The quality is second rate and now the ice maker has failed. The product looks good but performs poorly. Buy a more quality foreign made product instead. Before this I had an LG which was quieter and never had a problem after 10 years.
I bought my Maytag about 3 years ago. Have had continuous problems and now the whole barrel has broke and dropped down. I was treated with disrespect from the repair man and will never buy another Maytag washer.
I purchased a Maytag refrigerator 4.3 years ago. Model #NSD2572VEW01 side-by-side. Came home to find water on floor. Called for service at a local company. Tried several new parts, only to find out I had a bad compressor. Part cost $358.30 + labor charge which couldnt be estimated because of difficulty with installation. Called Maytag for help, was told FIVE times, Sorry, nothing we can do to help you. Have never had any other appliance in my life except Maytag. NEVER had a problem with anything before. Have washer, dryer, fridge, stove, microwave, and dishwasher. Found the answer to be unacceptable!!!
Overall I am satisfied with my Maytag Model MDB8859AWW2. I purchased the dishwasher 06/05/201. However, the door spring squeaks. It is a grating sound.
Two months after purchasing our Maytag refrigerator, the light/cooling unit went out. After speaking with Maytag’s customer service and scheduling a repair company to come fix it, it took 3 separate trips over a span of 2 or 3 weeks to finally find the correct replacement piece to get it to work again. It is now 10 months since buying and we, once again, are having issues with the lights going out and randomly coming back on, the water/ice machine not dispensing, and we’re just waiting to see if the cooling unit isn’t out as well.I called Maytag as soon as we noticed the issue, and after waiting 15 minutes on hold, they scheduled a repair service to come check it out... in 5 days. Having spent $2300 on a refrigerator for our family, we were hoping for a reliable product. I would NOT RECOMMEND this refrigerator and will never buy anything, or let any friends or family members purchase anything, Maytag manufactures ever again. As if the faulty product itself weren’t bad enough, I have had the absolute worst customer service experience. Who would have thought it could be so difficult to look up a customer account, even after having it registered with Maytag after purchasing.
Our prior fridge died on a hot long weekend in July 2020. Desperate for a fridge, I ordered any fridge that could be delivered the same day. Received a Maytag which totally died 3 months later! Now I am waiting for a part (which apparently the Manufacturer has 100 in their inventory but havent distributed them to the source that ordered them). This is just the worst service I have ever experienced with an appliance. As so many people have said, I should have waited and ordered a European appliance. They are built beyond perfection and have excellent service.
Leaking water and puddles in front (each side) of refrigerator. Purchased from Home Depot on 12-20-2011... After doing a search on the internet I found that this is a common problem with the Maytag refrigerator. This model is a two door with ice maker on left door and freezer on bottom of unit. Looks like Maytag does not want to be bothered with my problem. Model #MF12569YEW. It certainly was not an inexpensive model. Whatever happened to the Maytag repairman who was never needed because the Maytag products were so great???Updated on 03/21/2015This is not the first time this Maytag product had problems. Expensive piece of junk in my book! First, as many consumers have experienced there was water leaking in front of the refrigerator onto our hardwood floor. Now the door gasket seal ripped on the end tabs. What happened to Maytag?
I have a Maytag Neptune (model number MAH5500BWW and serial number 85981207AE). On February 22, 2012, the washer started smoking and a burn smell was apparent. Fire department was called. They pinpointed issue to the washer. On February 23, 2012, I spoke with Brenda from the Safety Department. She prioritized a diagnosis from a local certified technician. On February 24, 2012 , the technician diagnosis was defect motor and control runs hot after load. Then Lorna from the Safety Department stated they will not cover part/labor.Machine is
Leaked and leaked, spent hundreds on never ending problems from day one. No support from Maytag. I was told by Sears salesman it was the best you could buy. Our old washer lasted 30 years. This one never worked right - dead at 5 years. Shame on Maytag.
I purchased a very expensive set of Maytag washer & dryer (topload washer) and heavy duty larger capacity. Firstly- I purchased this through Home Depot on Labor Day weekend and did not receive this set until December 2020. This set has all the electronics and Im going to tell you NOT to purchase either one. The dryer MUST have a metal solid vent. This sets your dryer out into the walkway of a laundry room. If you use a heavy flexible metal vent; your sensor will be going off constantly telling you your vent is plugged and to clean it. I had a dryer vent company out twice to clean and inspect the wall & roof vents yielding nothing. I also have a dryer vent cleaner which I hook up to my vacuum and I clean the dryer vent monthly. If you lose power. You will need to unplug your dryer and let it reset to be able to use it.The washer is also terrible for the outrageous price. Again; glass heavy duty top load with all the electronics. You cant get the washer to fill even on deep fill. Also; do NOT put a lot of clothes or jeans or blankets in this machine. It will not be able to level and spin. When you try to use the drain and spin cycle; the sensor keeps going off. I swift the contents around and around and finally end up having to take soaking wet cloths out into the garage until I have one sheet in the machine and it will spin out. In addition- the CLEAN with Afresh mess. This forces you to clean your machine- whether you are in the middle of trying to get clothes drained or not.Buy something thats a simple workhorse with one button. Stay away from any bells and whistles because its only going to cause you heartache in the long run. I wish I would have read reviews prior to spending $1,700 on a Maytag Washer Dryer set (ON SALE- for God sakes). This is the biggest piece of garbage I have ever purchased. Buyer beware.
Maytag Neptune Washer Drum Bearings have once again failed. Last time, I replace the whole drum via diy, cost was about $160 for the part. Now I see that outer drum is $500 +/-. I just may only replace the Seals & Bearings this time OR just part this thing out and buy a real machine without the Maytag name.



