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Kenmore Range Parts
Kenmore Range Parts

Kenmore Range Parts

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Related Error Code Pages:
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Product Reviews:

This brand is very reliable. I have owned a few different appliances from t
This brand is very reliable. I have owned a few different appliances from this brand and have encountered few problems. My refrigerator is at least 10 years old and still going strong. My gas dryer is also holding strong and my propane stove is showing no signs of quitting yet.
Published: December 16, 2015
Jen of Endicott, NY
Source: consumeraffairs.com

The Kenmore refrigerator was really cold, kept fruits and vegetables fresh
The Kenmore refrigerator was really cold, kept fruits and vegetables fresh and freezer was incredible. But it would be cool to have a feature like a wifi speaker so you can listen to music while cleaning without having to carry your phone with you, a digital picture frame, a remote for temperature control and music volume, auto defrost in freezer and a wide range of colors. It would also be cool if it had an organizer with pictures on tablet so you just make a selection of what you want to cook for dinner. Then it just deposits it in slot in door and youre not letting cool air out. Moreover, it needs an ice maker, a larger freezer and drawers. And maybe add a safety measure by adding a child safety lock in handle and alarm if the doors are left open. Would even like a way to keep odor out of refrigerator so no one needs baking soda anymore or a self clean option for fresher smelling refrigerator. Maybe they can do bundle with kitchen items like refrigerator with dish rack or with another appliance. And maybe put deeper pan on bottom to catch water.But why are refrigerator so expensive? With these ideas Im sure it will be very expensive so I would recommend a discount of some sort and come down on price. But all in all I like this refrigerator very much. I love that its kind of roomy. You can put a lot of groceries in there without taking up all the space. It has met my expectations and surpassed all others. Would definitely refer this refrigerator to friends and family.
Published: February 24, 2018
Michelle of Corpus Christi, TX
Source: consumeraffairs.com

Both ovens, clock, all electrical components are out. Range hood keeps blow
Both ovens, clock, all electrical components are out. Range hood keeps blowing lightbulbs. We bought the appliances new in November 2014, and thankfully have an extended warranty which we bought through our builder. Sears initially refused to admit we had a warranty and wanted to charge us a 75.00 service fee plus parts and labor. After pulling out all paperwork and calling back to Sears they admitted we purchased the 5 year warranty. We are still waiting to see how the repair service goes. But really - 1.5 year old ProSeries Double Oven & Convection - out completely. POOR QUALITY, I will never buy Kenmore again... Buyer beware.
Published: April 6, 2016
Lisa of Palm Coast, FL
Source: consumeraffairs.com

I bought the Kenmore Dishwasher, in fact, I bought all Kenmore appliances b
I bought the Kenmore Dishwasher, in fact, I bought all Kenmore appliances because they work great and last for years and we get superior service on them. I have had my appliances for over ten years and they still work great like new, no problems. It has featured of being able to have heat on or off, having the arm on top and bottom, quietness. I like the silverware basket because its on the side and not the middle which gives you more room. I also like that my top rack is deep. I wish it had a self-cleaning feature like an oven so I could run it once a week to keep the power wash free of debris. We live where the water is hard, it would be nice if it had a built-in water softener that you could maybe change a filter out so I didnt have to buy additives to keep them from spotting up so bad.
Published: May 6, 2017
Lynn of Sandia Park, NM
Source: consumeraffairs.com

I bought my gas stove in 2002. It is still working very well. I’ve replac
I bought my gas stove in 2002. It is still working very well. I’ve replaced only 1 part, the igniter. The burner pans and and grates are still in fabulous condition. The oven door glass has build up, but a little elbow grease will help that. The oven temperature is accurate, although it can be a little hotter in the back.
Published: February 20, 2021
Theresa of Grass Valley, CA
Source: consumeraffairs.com

I did choose the slide-in model not realizing that there is an oven size co
I did choose the slide-in model not realizing that there is an oven size compromise, so it is no fault of Kenmore. The programming features are too many to understand, too. But oven and warming drawer work great and the placement of top burners is good, however, I wish there was a medium-size burner for saucepans and also wish I could use cast iron on the smooth top. Overall, Ive turned out many great 25 pound turkeys with all the trimmings for Thanksgiving.
Published: February 8, 2017
Pierre of Naples, FL
Source: consumeraffairs.com

I purchased a Kenmore Elite Double Oven Gas Range in November 2011. I also
I purchased a Kenmore Elite Double Oven Gas Range in November 2011. I also bought an extended warranty. When the range was about 3 yr old the bottom oven failed to heat. It was repaired. Then this past October 2016, the bottom oven wouldnt heat. November 23rd it was repaired. I extended the warranty because with two repairs I wasnt confident with the range. Then on December 20th, I was using the top oven at 400 degrees, and everything was fine. I then turned on the bottom range at 350 degrees, and noticed it wasnt heating after about ten minutes. I opened the oven to see if it was hot. A ball of flames came out at me. I burnt my eyebrows and a good part of my hair. Luckily I was able to shut out any flames on me, and I closed the oven and shut it off.I called Sears the next morning, rather shaken to report what I consider a safety issue. They scheduled a service call so a technician could access the problem. I told them I didnt want it repaired, only replaced. I got a bit of a runaround. They first came quickly then ordered parts. Sears says it is repairable. They scheduled me for Jan 5th, and I waited all day and no one showed. Today, someone came. I said I didnt want it fixed. The service man called his supervisor, then Sears directly called me, and said as part of the process I must have it repaired then file a complaint.When I called they said I should have refused the repair, because now it is deemed in working order. I said I dont feel safe after my ordeal. The supervisor at customer service said even if I had a brand new stove, no one could guarantee my safety. Talk about confidence inspiring. I let them know I wasnt pleased with that. They then offered me a $630 credit towards a new stove. I paid $2,300. I didnt accept yet, because I dont know if I should.
Published: January 9, 2017
Carrie of Kahnawake, QC
Source: consumeraffairs.com

I purchased my refrigerator from Sears in 2009. In the first year, I experi
I purchased my refrigerator from Sears in 2009. In the first year, I experienced the inside light not turning off and melting the cover to the lights. I am well out of warranty now, and my fridge stopped making anything cold. No error codes or signals, opened my fridge and freezer to puddles of cesspool of muck. It appears as though everything is fine from the outside. Apparently I need a new condenser. I have had nothing but countless strange problems with my fridge, hindsight is 20/20 now. I would NEVER purchase another from Sears or Kenmore. Expensive pile of chrome junk, paperweight at best.
Published: January 19, 2014
Jody of Bend, OR
Source: consumeraffairs.com

I purchased a Kenmore Gas Range Model 790.74419810 on September 6, 2019 fro
I purchased a Kenmore Gas Range Model 790.74419810 on September 6, 2019 from a local Sears store in Southern California as a gift for my niece. The appliance was not delivered to my niece until October 29, 2019. Just 29 days after having the appliance installed my niece was cooking Thanksgiving dinner on November 28, 2019 at 350 degrees when she heard a loud crash from the kitchen. She ran in the kitchen to discover that the inner oven door glass had shattered all over the inside of the range peppering Thanksgiving dinner with shards of hot glass. Her Thanksgiving dinner was completely ruined and the only thing she had to be thankful about was that her two year old son was nowhere near the shards of hot glass when the oven door glass shattered. After further research the day after Thanksgiving we learned that Sears has had this issue with Kenmore ranges ever since 2011 and numerous injuries have resulted over the past 8 years. Despite countless complaints to the CPSC Sears has chosen not to issue a recall nor take the affected model off the market. My wife and I attempted, on November 29, 2019, over the phone with the third party in India Sears has outsourced customer to, to acquire a refund for the obviously defective product but the only response we received was a technician would come out to verify that the glass had actually shattered.As a last resort to get some sort of satisfaction, my wife and I returned to the Sears store on Black Friday November 29, 2109 where we purchased the defective product and forced the store manager to pick up the defective range and refund our money. The Kenmore Gas Range Model 790 is a dangerous product that will soon severely injure someone. Sears is negligent and has with full knowledge continued to sell a dangerous and defective product and all the while focused on profit rather than safety. Please help save the public from this corporate greed.
Published: November 29, 2019
Michael of Lakewood, CA
Source: consumeraffairs.com

I purchased a water heater from Sears in 2002 and it began leaking in 2008.
I purchased a water heater from Sears in 2002 and it began leaking in 2008. That water heater had a 9 year warranty. I had it replaced with a Power Miser 12, with a 12 year warranty. This water heater is now leaking 7 years later. When I called to arrange a replacement, I was told that this warranty is no good since I did not pay extra when it was replace in 2008. I was never told this in all my phone calls to Sears in 2008 and during the horrific process I experienced, in 2008, where I had to find the plumber myself and make all the phone calls and arrangements myself since everything Sears was supposed to be doing and they were not.Now I am told there is no warranty on this Power Miser 12 which is 9 years old. I will never get another appliance from Sears again. In my conversation with the representative he just ended it with I hope the rest of your day goes better. If you are planning on buying a water heater, I suggest you run away from Sears. They are not the company they used to be. They just dont care anymore about reputation. I will be shopping for a new water heater from Home Depot or some big box store.
Published: November 11, 2015
David of Revere, MA
Source: consumeraffairs.com

After building a new house, we decided to get a nice stove and bought the K
After building a new house, we decided to get a nice stove and bought the Kenmore Elite 790, plus Kenmore microwave, dishwasher, refrigerator (all stainless). The stove has been a disappointment ever since. Top burners seem to have very little control. Oven has never worked right. Sometimes when baking, it switches to broil and burns food. Sometimes when it switches, it overheats and an error code displays. Sometimes, you put on bake, and the broiler comes on. Yesterday, the inner burner of the triple burner quit working. Besides that, we have only had to replace the control panel on the dishwasher. I think I would prefer non-electronic controls on stoves and dishwashers; older stove controls lasted forever. Anyway, my next stove will not be a Kenmore. Spend all that money on that piece of junk.
Published: August 14, 2013
Michael of Eagle Lake, ME
Source: consumeraffairs.com

Kenmore makes some really great products. I own a Kenmore microwave and I c
Kenmore makes some really great products. I own a Kenmore microwave and I couldnt ask for better it has a wide range of options. It heats food up quickly and its quiet. I recommend a Kenmore microwave.
Published: December 25, 2020
Deborah of Zephyrhills, Florida
Source: consumeraffairs.com

Kenmore range model 95012102 - Broiler turned itself on and wont shut off.
Kenmore range model 95012102 - Broiler turned itself on and wont shut off. Too many reviews on the net about this problem with no help from Sears. Cannot risk a fire so I will be trashing it.
Published: December 9, 2014
k. j. of Indianapolis, IN
Source: consumeraffairs.com

Model 790.7323 - Last year, after the Kenmore stove that had been in the co
Model 790.7323 - Last year, after the Kenmore stove that had been in the condo since 1982 had a meltdown and I went and replaced it. I do not cook. Use the microwave or toaster oven. I recently gave the toaster oven away to clear up counter space. Decided to heat up some Publix side dressing. Tried it again around Thanksgiving and it was dead. I got the oven in April 2014, and believe it or not, I am not I do not cook. It is just two aging dogs and me. I work, so it is usually a microwave meal. It still looks showroom new. I called Sears, and they will do nothing. They want to send me an outrageous warranty for a year, which will cost more than the stove and send out a tech at 60 a pop until they fix it. One time and it quit working! I think they should take the stove back and replace it! I was not even cooking -- just reheating! Sears used to mean Quality! Go elsewhere next time. I will never ever step in a Sears Store!!!
Published: January 6, 2016
MKaren of Panama City Beach, FL
Source: consumeraffairs.com

I have a 2007 Kenmore stove (model number 790.46729700 NF 74118261) which h
I have a 2007 Kenmore stove (model number 790.46729700 NF 74118261) which has had to be repaired three times for the same problem after a power surge. The unit has to be re calibrated. Enclosed are the repair receipts for this work (totaling $299) which occurred on 2/18/10, 1/25/2011 and most recently on 1/26/2012. There is something terribly wrong with the stove and that should be corrected by Electrolux, who I understand is the manufacturer of the unit. I now find out that there is a simple procedure that can be done to correct this problem, but it is not listed in the manual that came with the stove. I am requesting to be reimbursed the $299 that I incurred to repair what is a defective stove.
Published: February 24, 2012
Mark of Fort Collins, CO
Source: consumeraffairs.com

Twice now coming home my Kenmore stove has turned itself on by the handle.
Twice now coming home my Kenmore stove has turned itself on by the handle. Nobody was home. I could not figure out how it could happen until I read this happened to others. Very dangerous gas smell. I felt like I would pass out. BEWARE!
Published: July 21, 2016
Gary of Hesperia, CA
Source: consumeraffairs.com

It was the better of the dishwashers I have owned. It was not needful to ev
It was the better of the dishwashers I have owned. It was not needful to even rinse the dishes well, only scrape them good. I wish I had bought the same model again when it wore out and needed replaced. I was married with four children. We almost always could get all the dishes and pans into the dishwasher and then some. I was always very happy about this as I hate washing any dishes by hand. Im not one to really care about the way an appliance looks most of the time, but I did like this one especially as it matched my stove and refrigerator. They were Kenmore also :) It was a very good value as it did the job very well and lasted many years even through such a large family and much mistreatment by so many children trying to do their chores.
Published: March 23, 2016
Dee of Grundy Center, IA
Source: consumeraffairs.com

DO NOT BUY FROM SEARS! Please help to get Sears to own up to their stoves t
DO NOT BUY FROM SEARS! Please help to get Sears to own up to their stoves that are fire hazards... I purchased a stove at Sears 3 years ago... has plastic handle on top of oven door and is self cleaning. I used the self clean for first time and got little brown spots on handle.. called and their response was use Mr Clean eraser... spots got worse after each self clean. On December 22 2014 I put on my self clean for 2 hours, left the house and came to find out my oven door had melted! I called Sears and they said would send out tech to look at it but I would get charged for it (no warranty). I told them that it was a serious fire issue and I was not going to pay for tech to come out and tell me Yep it burned and is no good! Warnings tell you not to put plastic near high/intense heat! They said someone would contact me about the issue... after repeated attempts, no one got back to me until end of January!I had to purchase new stove as this one was unusable ($900). Sears kept asking me for model # but I did not have as I had gotten rid of old stove and for them to review the Dec 22 call... This went on until last Friday and all they could do was offer me a $50 gift card!!! They acknowledged that they screwed up and this was the best they could do! Sears does not care about their products or customers. I am out $900 because of Sears and most of you know that I am a single income parent. Worst case is that had I used the major self clean option, my house could have burned! 3 days before Christmas and Sears did not care! PLEASE POST THIS AS PEOPLE WHO HAVE PLASTIC OVEN DOOR HANDLES NEED TO BE AWARE THAT THE STOVE CAN CATCH FIRE! PLASTIC AND HIGH HEAT DO NOT GO WELL TOGETHER.
Published: April 20, 2015
Cindy of Edmonton, AB
Source: consumeraffairs.com

I have loved my Kenmore Elite range model 79098023802 made by Electrolux fo
I have loved my Kenmore Elite range model 79098023802 made by Electrolux for 6 years until this weekend. The range expands when cooking and the racks fall to the bottom causing everything to spill. I contacted Sears and was told that this happens after using the self cleaning feature which apparently damages the oven walls, the oven will now expand when using the oven making the racks fall. I would have to have the whole interior replaced for $300.00. When I asked if this would happen again after replacing the interior I was told it was possible. This is clearly a manufacturer defect and Sears/Electrolux should stand by their product regardless if it is under warranty. My husband is recently unemployed and we are unable to fix the problem which Sears/Electrolux should take responsibility for a faulty product!!
Published: April 4, 2016
Robin of Cary, NC
Source: consumeraffairs.com

Motherboard causes oven to overheat to the point it could cause a fire.
Motherboard causes oven to overheat to the point it could cause a fire.
Published: June 30, 2016
Bernadette of Brownsville, PA
Source: consumeraffairs.com

The price of the dishwasher was in the price range that fit my familys budg
The price of the dishwasher was in the price range that fit my familys budget. It is nice to get what you are paying for and that your money is spent on a item/dishwasher that will make you say, Money was well spent. I enjoy the size, because it dont take up too much space in my kitchen. I hope that when I purchase a new one that the size will fit where we want lose counter space. My kitchen is not big, so I need the dishwasher to be a decent size that can get the job done.I would improve the function so that it is easy to use. I need a dishwasher that is easy to function, but have the power to do marvelous job of getting the dishes clean and spotless glassware. Durable and long-lasting is something that needs to be a plus, especially when this is a important piece in homes. I wish it can be controlled with a remote, so that if I forget to start it I can do it with the remote. Also, make the writings bigger, and the knobs are more easy to read as to where you can tell that you have it on the correct setting picked.
Published: May 24, 2017
Rhonda of Tulsa, OK
Source: consumeraffairs.com

Redid our kitchen summer 2009. Bought all new Kenmore elite appliances. The
Redid our kitchen summer 2009. Bought all new Kenmore elite appliances. The oven did not work from the onset. Would not hold temperature. 3 repair calls later over a 6 month period seemed to fix it. The door water dispenser stopped working and while a repair man was looking at it, ended up pulling out a wire inside the door - then proceeded to tell us we needed a whole new door at $600! No way are we spending $600 for the convenience of a water dispenser after HE pulled out the wire that stopped it from working. Cant wait till we can trash these appliances and get a name brand that works. Hope sears goes out of business. Such an awful retailer. Never again.
Published: March 21, 2015
So Frustrated of Cleveland, OH
Source: consumeraffairs.com

Our Kenmore Elite Gas range Model 79036719500 worked fine until today. With
Our Kenmore Elite Gas range Model 79036719500 worked fine until today. Without warning or any failure codes the touch control panel on the front seemingly has gone dead. There is power since the igniters on the top burners still spark and light. The front panel has no lights nor does it make any sounds typical of when you push buttons. The clock is out and none of the controls work.
Published: November 17, 2014
Bob of Woodinville, WA
Source: consumeraffairs.com

I find it really outstanding how my stove can make my food from scratch. Th
I find it really outstanding how my stove can make my food from scratch. The features on my stove are so amazing. I can choose the type of level of heat I want to add. It heat up my pan really fast no matter the heat level.
Published: February 12, 2021
Jeff of Boston, MA
Source: consumeraffairs.com

I purchased a Sears (Kenmore) Electric Convection Range Model 790 9746. I w
I purchased a Sears (Kenmore) Electric Convection Range Model 790 9746. I was told that it was top of line quality, Sears dependable and would last many years. My parents had had good experience with Kenmore products so I believed what I was told. What a mistake! I have nothing but continuing problems with the Sears Electric Range. The electronic oven control motherboard has had to be replaced three (3) times because it keeps malfunctioning. I was told by the last repairman that it was because a design defect in the range caused the motherboard to overheat & fail. I called Sears and they just blew me off. I am going to try one more time before hiring a lawyer.It is sad to see how far Sears has fallen. At one time, it was #1 in quality and customer service. Its quality has deteriorated badly. Its customer service is essentially non-existent. Its lack of customer service will cause it to lose more and more customers like me. I didnt mind paying a lot of money but it was fair to expect a quality product and prompt customer service for any problems. Instead, I got a lemon which I am told has a product design and Sears seems to care less. Whatever the cause may be, I am sick and tired of paying to have motherboards replaced. All I wanted was a dependable electric range. So, buyer beware!!!
Published: November 29, 2014
Ilse of Fairfax, VA
Source: consumeraffairs.com

Good working stove. It is easy to use and very few people have complained a
Good working stove. It is easy to use and very few people have complained about them. If there are problems with the stoves, theyre easy to repair. Kenmore is a well known name. It is trusted around the world. Other products of Kenmore have been good working and easy to use too.
Published: January 30, 2021
Keith of Chicago, IL
Source: consumeraffairs.com

I purchased my Kenmore electric glass cooktop approximately 10 years ago, a
I purchased my Kenmore electric glass cooktop approximately 10 years ago, and its been the worst stove my husband and I have ever had! Even from the beginning! It takes forever to heat up. Ive had cheap stoves that preheat in half the time than this stove and this one cost us a pretty penny! Not to mention the burners that are supposed to be quick boil, HA! Its like that old adage, a watched pot never boils! And the minute we got it home, liquid leaked down the vent holes and got between the glass, and there was nothing in the manual about how to clean it, so there it stayed, disgusting looking for the past 10 years, annoying the ** out of me. Until today when I saw something on Google and YouTube on how to clean that, FINALLY! So I did. Well, guess what? Those darn vents are extremely DANGEROUS! They are like razor blades. Sears should make those things so they are dull around the edges. I sliced my finger open on them and had to go to urgent care. Why is it so darn difficult to clean inside that glass anyway, yet so easy for it to get dirty? Nobody want drips of grease running down inside their glass forever! Disgusting! Ir to have to injure themselves trying to clean it. On top of that, now my oven front has a gap from the glass! What do I do? I hate Kenmore! Worst oven ever!
Published: July 26, 2017
Carol of Hampton, VA
Source: consumeraffairs.com

It worked wonderfully. It is high quality. People really enjoyed their Kenm
It worked wonderfully. It is high quality. People really enjoyed their Kenmore refrigerator. It is an upright freezer, it is good for a small to large family, it is good to put in pantry or cellar. It has one door, 3 or 4 shelves. It has shelf on doors, plenty of room for extra meat or vegetables. You could place just about anywhere. Its energy efficient, too. The price range would be about 600.00 to about 2,000 dollars with 5 year warranty which would replacement parts and labor to fix it or a refund or replace with same make and model. I would recommend, it was a great idea to buy and use.
Published: April 4, 2017
Sally of South Deerfield, MA
Source: consumeraffairs.com

Purchased Kenmore Electric Range Model 79094182310 Nov. 2017. Within 1 yr a
Purchased Kenmore Electric Range Model 79094182310 Nov. 2017. Within 1 yr after using Self-Clean feature which resulted in scorched area to the top of oven door on left side, I called for service. This scorched panel was replaced and I was told not to use self-clean function???! During 2018 I continued using the oven, replaced the bulb and still getting scorched/brown areas on top panel of the oven door even at temps of 425 and above. Called again and tech from Indianapolis came, checked thoroughly, called for research info about this oven, advised that the oven door seems ok but heat exhaust from oven is faulty/insufficiently constructed and there is no repair/solution. This faulty electric range should be recalled and replaced.
Published: May 11, 2019
D. L. of Fort Branch, IN
Source: consumeraffairs.com

Stops working if we shut off the oven and restart it, to adjust temp or if
Stops working if we shut off the oven and restart it, to adjust temp or if we need to put something back in because it was not done as we thought, only way to fix it is to pull the heavy oven away from the wall to get to the plug, unplug it, plug it back in, which is a disaster as its too heavy for me!
Published: February 2, 2021
Sheila of Bennington, VT
Source: consumeraffairs.com

Keeps the items I need for food cold enough but it sometimes builds ice in
Keeps the items I need for food cold enough but it sometimes builds ice in both the refrigerator and freezer sections. The freezer could be larger also. Too small especially in freezer section. Light sometimes gets in way of the food too. I am not sure whether is large as they claim it to be. It is all white and no different than any other refrigerator from Sears or any other store. Kenmore is ok. Depending on the sale prices at Sears, you may need to pay more for a stainless steel finish. Also, temperatures in the right door ran slightly warm. This is a very well-rounded high-end fridge that you can get at a mid-range price. If stainless steel is a must, upgrade to the 72483 (or to the LG model its based on). Otherwise, the 72482 offers the best value in its class.
Published: July 28, 2016
Mike of Oak Park, IL
Source: consumeraffairs.com

Kenmore model # 79092803013 electric range oven started smelling plastic bu
Kenmore model # 79092803013 electric range oven started smelling plastic burn every time I turned on the oven. Well, I should have turned it off but I didnt. Thanks to God it didnt cause any major damages including fatalities. The baking and broiling elements stopped working and decided to open the back panel of the range. To my surprise the control board and the harness was burned and melted until changed to complete black. They should have recalled their products knowing their safety issues. The sad thing is all my appliances are Kenmore. I will never buy their products again. Be Aware!!!
Published: September 7, 2017
Rahel of Alexandria, VA
Source: consumeraffairs.com

It’s a Kenmore elite. It’s a very nice range. However we have had issue
It’s a Kenmore elite. It’s a very nice range. However we have had issues with the controls. They say to replace the board. That’s very expensive. Sometimes it doesn’t help. They say replace it again.... It turned out to be a bad interface at the plug on the board. It didn’t cost anything to fix but time. Probably over a hundred hours of research that didn’t help. I just happened to have 30 years experience troubleshooting equipment and as soon as I quit looking for answers and figured it out on my own. Poor soldering. Shouldn’t Ever happen.
Published: February 5, 2021
Brad of Vining, MN
Source: consumeraffairs.com

I had the original Maytag Gemini double oven range. I have now had the Kenm
I had the original Maytag Gemini double oven range. I have now had the Kenmore Elite Double Oven Range for 2+ years. The new range is far superior. Of course the double ovens being the same size is a great help. Overall, the technology of the Kenmore range is fabulous. I have one main concern, though.... why dont they poll people that own these expensive appliances and ask us what features we want, need or desire? The timer on this range drives me INSANE! Its non-stop, and could seriously wake the dead. I know there is no way to make my second need happen, but, the bottom oven opens onto the floor..... very hard to lift something heavy in and out. Overall, though, this range is far superior to the Gemini.
Published: September 18, 2014
Dr. Jean of Rockledge, FL
Source: consumeraffairs.com

Kenmore Elite model 790.9750 - Purchased this Kenmore Double Oven from Sear
Kenmore Elite model 790.9750 - Purchased this Kenmore Double Oven from Sears in 2011. The bottom oven racks are not holding and the ridges that hold the racks have rusted. This is dangerous as it causes hot messy spills and burns when the racks and pans fall to bottom. Sears and Kenmore both deny it is a problem and one sends me to other with complaint. I know this is a problem for many of us consumers that bought these ovens. Frustrated.
Published: July 31, 2014
robyn of Green Cove Springs, Other
Source: consumeraffairs.com

My Kenmore Built-in oven is a workhorse. I have had one service call in 16
My Kenmore Built-in oven is a workhorse. I have had one service call in 16 years of using it, and that was due to something I did wrong. I dont know how old it is, but it was built in when we bought the house in 1999. They may no longer be as good, but one can hope.
Published: February 11, 2017
Charles of Salem, OR
Source: consumeraffairs.com

I just bought a coop two months that had been renovated and the kitchen has
I just bought a coop two months that had been renovated and the kitchen has Kenmore appliances. Dishwasher and refrigerator seem fine, but the gas range (model number 790.7050 or 7060) runs super-hot. I first noticed that the French fries cooking at 450 degrees really came out as crispy critters, so I turned the oven down about 50 degrees and its better. The real problem is that the oven is so hot that I have to run both the vent on high and a fan in order to cook something on the stove top at the same time. Ive never had this problem with any other gas range Ive had (Im 62) so its really puzzling. Now that Ive read the other comments about the ovens, I will be super careful and am considering just getting another gas range. I think this is the way this thing is designed. Even at the lower oven heat, the temperature in the kitchen is unbearable. This is from someone who hardly uses air conditioning in the summer. Anyone else have this experience?
Published: June 29, 2014
Janet of Bronx, NY
Source: consumeraffairs.com

Have had difficulty removing door for cleaning since the purchase of the st
Have had difficulty removing door for cleaning since the purchase of the stove... Kenmore! I sure have had problems with this unit!
Published: February 11, 2021
Kathy of Lower Truro, NS
Source: consumeraffairs.com

Poor design on the range door with sharp edges caused me a trip to the doct
Poor design on the range door with sharp edges caused me a trip to the doctor today. The door shut quickly while putting something in the oven and while pulling my hand back. the sharp inside edges of the door pulled two areas of skin off my wrist. This is an obvious defect that needs to be addressed.
Published: October 9, 2013
Amanda of Deer Park, TX
Source: consumeraffairs.com

I have not been able to speak to anyone. I have sent an e mail. My five yea
I have not been able to speak to anyone. I have sent an e mail. My five year old oven/range sent a huge spark out of the circuit board when I turned on the burner with the slow cooker. All inoperable now, no oven or burners. As I live alone, this was hardly used, as a family would use the oven.
Published: March 16, 2014
Sand of Amsterdam, NY
Source: consumeraffairs.com

About 2 years ago I bought the full elite kitchen appliances. BIG MISTAKE!
About 2 years ago I bought the full elite kitchen appliances. BIG MISTAKE! Few months after installation of all appliances the dishwasher didnt clean well. Called for service. The idiot that came said my dishes were too clean then the fridge was leaking water by the water dispenser and another idiot said maybe we close it too hard then the double oven trapped moisture between the glass and the third idiot said because we are by the beach and its cold outside and the oven is hot - so the worst appliances service and all. I will never ever buy anything from sears ever again.
Published: October 11, 2014
Taghreed of Huntington Beach, CA
Source: consumeraffairs.com

My washers performance has been great. It gets the job done. It has lasted
My washers performance has been great. It gets the job done. It has lasted longer than any other brand. It cleans the biggest material, which would be my comforter. It had endured one of my king size comforter and a number of occasions. Also has endure tons of clothes piled on high without ever messing up. It is white with easy to read settings. I like how the controls are easy to read and adjust if needed to be changed on a different setting, due to the clothing difference. It was/is my price range for the right amount of size and settings for my family. It has held up to its value so many times and I see a few more years with it as well.
Published: June 5, 2016
Melissa of Knoxville, TN
Source: consumeraffairs.com

Performed great for years. Was happy with it. I would recommend one. The fr
Performed great for years. Was happy with it. I would recommend one. The fridge kept everything cold and freezer worked great also. I never had any issues with it. It had to be small enough to fit in my townhouse. It fit okay in my kitchen. The width wasnt so much the issue as height. Inside the fridge was still roomy enough. The appearance was okay. It was mainly in my price range out of all the refrigerators available. I felt it was a good value. The fridge did what I needed it to do. It is a reputable brand and store I bought it from.
Published: December 3, 2016
Kerri of Louisville, CO
Source: consumeraffairs.com

My Kenmore range was purchased in 2010 and since then, the outside glass on
My Kenmore range was purchased in 2010 and since then, the outside glass on the oven has blown out twice, once when the oven had not even been used. The most recent incident was Nov. 15, 2014. The oven made a loud popping noise then glass shot out everywhere. The model is 790-92803010. Sears was no help and refused to view this as a safety issue when this happened the first time in June of 2012, so I contacted the Better Business Bureau and was eventually reimbursed for the cost of new glass on the oven. How could this possibly happen again? I dont see a recall on this oven and suspect there is something wrong with the seal on the door. Thanksgiving is in less than two weeks and I have to cook for 15 people!! I am disgusted with the service and this product. Furthermore, the ice make is not working on my Kenmore Elite refrigerator.
Published: November 17, 2014
Franci of Sherrill, NY
Source: consumeraffairs.com

Defective and dangerous. Stove five years old. Walls of the oven suddenly r
Defective and dangerous. Stove five years old. Walls of the oven suddenly retracted. Racks dont fit and they fall. It cannot be repaired, unless the oven is replaced at a big cost. I wont buy a Kenmore stove again, and wont recover to anybody. They are dangerous. There are a lot of people with the same complaint and Sears wont do anything about it.
Published: December 28, 2015
Elisa of Delta, BC
Source: consumeraffairs.com

I have been using this product for over a year now and it has been working
I have been using this product for over a year now and it has been working very efficiently. When I load the dishes, the washer removes all food and stains in minutes and makes the dishes like plates, spoons and even big vessels absolutely clean. It states that it removes 99.99% bacteria while washing them. The dishes do not feel wet when I remove them. They are very dry and I do not need to wipe them with a cloth. It is larger in capacity than my previous dishwasher even though it looks smaller. There is plenty of room on the top rack for tall glassware and the top tray lifts and lowers for bigger pots. The sleek, nondescript stainless steel finish allows it to go with pretty much any brand of appliance that you may have in the rest of the kitchen. The top buttons are aesthetically pleasing. It looks good in my kitchen. This dishwasher was an excellent value and beat all other dishwashers in its price range. It has great price and it looks like it should have cost more.
Published: February 12, 2017
Roxanne of Kansas City, MO
Source: consumeraffairs.com

On 1-28-18 we bought a NEW Kenmore Elite Convection Oven with Warmer Drawer
On 1-28-18 we bought a NEW Kenmore Elite Convection Oven with Warmer Drawer. also bought the Warranty Protection. Total sale $2,084.43. First one came damaged. March 2018 received the second one. Good shape, but the delivery guys left clear tape on the inside and left the oven on. When I opened the door the gasket pull off the oven. Took 2 service call to get one installed right. Glass Top is a pain in the butt to clean. You have to use Kenmore Cleaner. Nothing Else Works. Convection (Double Fan) is horrible. Bakes Terrible. No matter how much I try either things are way overdone or doughy in the middle. I hate it. I have had a convection oven for 17 years and I have loved every minute of it. Used convection at all time. Not with this oven! Its is just beyond me how it is so terrible. Sears repair guys came 5 times so far. Now the bottom drawer is rubbing on the underside of the oven where the heating element is. When the oven heats it is expanding the metal under the oven. Now they tell me it will be a Major Rebuild. I was told my a Warranty Supervisor (Alisha) that if the tech came out and confirmed that the problem was indeed what I was saying I would be issued a refund ticket for a new or different oven. Well now they (Milly a different Supervisor) are saying that in order to issue that the oven will have to go under the same repair 4 times in order for that to happen! So 2 repair guys will be coming this month and it will take 3+ hours to repair a defective oven at the cost of about $400.00. The repair guy said he has never done this before so he is bringing another guy with him. So yet another day interrupted by a Sears Repairman that should not even be repairing this oven. We should be able to return it for a full refund or an exchange. Oh and the repair guy first attempted to fix the drawer by bending the sides with a block of wood. Now the drawer is bent and the issue was never the drawer, but the bottom element causing the oven to warp downward against the drawer. It is worse than before he came! When the oven cools it pops back up. It is a factory defect and we should not be treated this way! I stopped using the convection after one repair guy reset it over 35 degrees upward. My cookies were burnt in 2.5 minutes and doughy in the middle. I reset it back to factory temp and gave up. The oven bakes fine at reg bake, but the convection part of it sucks! I have spent hours on the phone with Sears Warranty. I have gone through things like, We cant find your information, You didnt buy a new oven, lost information, complaints not being documented after they say they are writing it down on our account. Either they lie about their names or the next person lies about now knowing another Supervisor. I request a Supervisor and they stall and keep asking me how they can help me. Oh and if you call Sears Warranty and get a gal named Kathleen, just hang up and call again until you get a different person. She is the worst. She cant find anything. She cant type even your number in right. I have dealt with her enough to know just to hang up. If you tick her off shell say she is transferring you, but youll be disconnected.We are now considering loading up our oven on a dolly and taking it back to the Sears Showroom with all the receipts and demanding a refund. Wish us luck. DONT BUY FROM SEARS!!! We have been Sears customers since 1976 and loved them. Now they are the worst company ever! Customers are NOT important to them and neither is keeping their word! Warranty Persons Names to take note of: Kathleen, Milly and Alisha (who now doesnt exist according to Milly).
Published: August 16, 2018
Terri of Burien, WA
Source: consumeraffairs.com

Kenmore Elite has a proven record for quality and is guaranteed for an exte
Kenmore Elite has a proven record for quality and is guaranteed for an extended length of time against defects and manufacturers mistakes. It has lots of different cycles for specific dishes and silverware to offer the cleanest dishes that look hand washed and dried. They come out totally clean and sparkling every time. There is nothing I dislike about the dishwasher except having to clean the inside of the dishwasher when the dirty dishes leave a residue on the inside. It has an automatic dishwashing cleaner.
Published: May 7, 2017
Rochelle of Rivesville, WV
Source: consumeraffairs.com

I purchased a Kenmore stove in September of 2013. The other night after bak
I purchased a Kenmore stove in September of 2013. The other night after baking a pizza, I turned the stove off by pressing the Stop button on the control panel. The panel started to spark, and then caught on FIRE! I was able to put the fire out, pulled the stove away from the wall, and removed the back panel. The control panel was completely burnt. Sears informed me that I should have bought the Master Protection Agreement for circumstances like this. It is 2 years old. Sears refused to stand behind their product and Vanessa, the company rep, informed me that I should have had it serviced yearly like it states in the manual. Nowhere in the manual does it recommend removing the back panel and checking the motherboard to see if it might potentially catch fire. Sears only attempt to make this right was to try and sell me a protection plan in case it happened again. An internet search showed that Kenmore stoves are known for this problem, but nothing is being done to correct it. I caution any buyer, DO NOT PURCHASE A KENMORE STOVE, and I would highly recommend that due to Sears lack of concern, do not purchase anything from this company.
Published: December 29, 2015
Fred of George, IA
Source: consumeraffairs.com

I bought the Kenmore front loader washer and dryer in burnt orange when we
I bought the Kenmore front loader washer and dryer in burnt orange when we purchased our home. I LOVED them. They worked great for years. We did have a small issue with the vibration and it was loud. We did have an issue with mold, but we bought the special cleaning tabs and kept the door open when not in use. Well, the dryer started going first... not drying well. I would run the dryer 3 times to dry one load. Then the washer went. Door lock would hold laundry hostage... cycles stopping. Id say we got 5 good years out of the dryer and 6 good years out of the washer. We paid through the nose for these things... Really sad.
Published: April 30, 2014
Cheryl of North Plains, OR
Source: consumeraffairs.com

Love the brand. I have been a Kenmore customer since I moved out on my own.
Love the brand. I have been a Kenmore customer since I moved out on my own. Both my parents and Grandparents were Kenmore lovers. I have had both washer and dryers as well as stove, microwave. I have never had the brand fail me. I have even purchased Kenmore appliances used due to their reliability and my inability to afford a new appliance. My fridge has even cooling. No warm spots. There is also more than enough room for all of my needs. The height is good, all my bottles and jugs fit upright, no laying things down so the contents can leak out. Its also easy to see what youre looking for. I like the ability to change my shelves to fit the needs, such as the holidays fitting all the pies, desserts and salads in and still having room for all the regular fridge items. However, I dont like the plastic shelf barriers. They should be metal. So if something is a bit large it just bulges instead of breaking. I dont care for shortness of the drawers. I thought they were longer so things like stalks of celery and bags of carrots fit without trimming them.
Published: March 4, 2018
Melinda of Salem, OR
Source: consumeraffairs.com

I bought this gas stove at Sears at least 20 years ago. It still looks almo
I bought this gas stove at Sears at least 20 years ago. It still looks almost as good as new; the only damage is a chip that the men who installed a replacement floor made somehow. It has never needed repair. Its easy to clean and still works perfectly. I bought a second one used for my lake house 10 years ago with the same experience.
Published: February 15, 2021
Elizabeth of Tallahassee, Florida
Source: consumeraffairs.com

I purchased a custom home a few years ago and the microwave and oven combo
I purchased a custom home a few years ago and the microwave and oven combo were installed. The paint has peeled inside my microwave and is now rusted. I have called customer service and they advise purchasing a whole new set, although this is almost new or very gently used. Customer service is not helpful (extended wait hold time; ignorant product sales representatives who transfer to other departments with ignorant personnel). When I asked to speak to a supervisor the call was dropped...This has happened on numerous occasions, so it is not just a fluke. I will NOT purchase ANY KENMORE product ever! I advise others to consider purchasing any other brand but KENMORE.
Published: July 14, 2013
Dora of Orange, CA
Source: consumeraffairs.com

Its louder than we expected (partly because it resonates within the cupboar
Its louder than we expected (partly because it resonates within the cupboards its next to) and recently has started to leak -- not from mechanical issues that we can observe, but based on the type of detergent we use in it. Ball/pod detergents seem to be incomparable with it. Otherwise its performed reliably and done its job. We knew what we were buying and were already assuming wed replace it a few years into owning the home. Fits enough items that we can usually clear one side of the sink if not both; for larger pots and pans we sometimes cant fit everything in one cycle. Very nice looking for a mid-range model; matches well with our other appliances and isnt as susceptible to fingerprints as other stainless items weve owned. We got what we paid for -- not saying its not a fair value for a builder model but rather that we knew the level of quality we were getting and assumed wed need to upgrade in a few years. Cheaper to do that ourselves than through the home studio/builder.
Published: June 28, 2016
Aaron of Long Beach, CA
Source: consumeraffairs.com

I have had no problems with the refrigerator I bought at Sears. I have had
I have had no problems with the refrigerator I bought at Sears. I have had the refrigerator for over 2 years now, and am very satisfied with its operation. It is the three-door model with the freezer on the bottom. I will have to say if you are older, like myself, you would probably do better by getting one with the freezer located in a different place. I find it difficult to bend over or kneel for a period of time to locate something in the freezer. Other than this self-inflicted problem, I would have to say that the Kenmore refrigerator has proven to be an excellent choice.
Published: October 31, 2015
John of Abbott, TX
Source: consumeraffairs.com

My washer, a Kenmore top-loading washer, model 2002 was purchased brand new
My washer, a Kenmore top-loading washer, model 2002 was purchased brand new from Sears. It is exactly 9 years old. It still washes, but for about 3 years now, it ALWAYS gets out of balance! The ONLY time it doesnt bang around out of balance is the very rare occasion I wash an extra small load. I am one person and wash 1 medium load about once a week. Sometimes a sort of large load,This washer has never been heavily used in any way. But, no matter how carefully I arrange the laundry in the washer when it gets to the spin cycle it sounds like someone is banging around inside it with a sledgehammer. The machine usually moves out of place it bangs so hard. There is no way to balance a load in this machine! Also - I HATE the safety lid lock button that makes me wait forever to be able to open the lid and try to re-arrange the load so it will not bang - but half the time - I cant really see why its out of balance and rearranging often still doesnt work ANYWAY. This was the least expensive washer they had - but I urge you - DONT buy it or buy any they have similar to the 2002 model. My mom had a Kenmore that lasted over 35 years. Boy, the old saying they dont make em like that anymore is an understatement. Im of the opinion a $300+ washer that gets medium use should last AT LEAST 15 years BEFORE it presents problems. This one started this problem at 6 years old. Also - I hope my next washer does NOT have a safety lid lock. It is an entirely unnecessary issue that presents way too many problems!
Published: October 22, 2021
Sheila of Selma, AL
Source: consumeraffairs.com

I have the same range and had burning wires, sparks and popping noises from
I have the same range and had burning wires, sparks and popping noises from control panel on range last week. Now is unplugged and useless because it is unsafe!!! I want it out of my home and Sears to replace it for FREE!!!! It is only 3 yrs old!!! LOTS of people having the same problem!!! Sears doing NOTHING!!! It is disgusting!!!! There is a lot more info out there.
Published: May 23, 2014
Monica of Lethbridge, AB
Source: consumeraffairs.com

I purchased a Kenmore elite microwave three years ago. Model # 790-80373310
I purchased a Kenmore elite microwave three years ago. Model # 790-80373310. I only use my condo four months per year. So the unit is hardly used. It is an over the oven hooded convection as well. Problem is (could turn out to be a fire hazard) the microwave does not count down the seconds nor does it respond to stop or any other command. It just keeps on going. Sears response is that they would send someone for 249$ to look at it. I would like to know if I should report this to Safer Products Recall or if anyone has had a similar problem.
Published: February 9, 2017
Marcie of Boca Raton, FL
Source: consumeraffairs.com

I was just reading the last post on this website from David of New Gretna,
I was just reading the last post on this website from David of New Gretna, NJ. The same thing just happened to my husband and required stitches as well. This is shameful! Our range is also a Kenmore stainless steel. It is two years old as well. My husband did call Kenmore regarding his injury, they indicated they are going to send someone to our house to look at the stove. I was very shocked to see the first post of the same injury as my husbands! Awful!
Published: September 22, 2011
Sandra of Pittsburgh, PA
Source: consumeraffairs.com

A Kenmore oven purchased about 7 years ago seems to have a faulty circuit b
A Kenmore oven purchased about 7 years ago seems to have a faulty circuit breaker. The broiler turns on by itself. The oven apparently doesnt even need to be turned on. It nearly burnt my home down (several times). The only way to turn the broiler off was to pull the oven out of the wall and unplug the oven. Sears offered $150, which doesnt even cover repairs. And if posts are true, it doesnt even fix the problem. Make right on this. Look it up: Kenmore oven broiler. Dont risk your families’ lives with Kenmore! I just paid $750 for a new oven which you owe us for. I am not taking a chance with my family’s lives because of poor manufacturing and negligence of human safety. I will not drop this because I care about innocent people who believe their oven will not erupt in flames on its own. Start living up to human decency and take care of this. I am one of many but I will not let this drop.
Published: March 7, 2012
Jennifer of Marietta, GA
Source: consumeraffairs.com

Purchased a Sear Roto Swirl Water Heater (model 409.7341820) May 2012 for $
Purchased a Sear Roto Swirl Water Heater (model 409.7341820) May 2012 for $494.00 with a 9 year warranty. It stopped producing hot water today, 2.5 years old, and when I called the 1-800 warranty number they said We do not provide any troubleshooting advice for this product. They offered to have the service distribution office call me within 3 business days (its Saturday so 5 days) to arrange a service technician to visit in the coming weeks. After stating that was unacceptable the service person had no response. Very disappointed at paying a high price to Sears who we have faithfully purchased all of our large appliances from over the past 40 years... not any longer, goodbye Sears!
Published: January 24, 2015
R of Halifax, NS
Source: consumeraffairs.com

We have always bought Kenmore appliances and have had great service from Se
We have always bought Kenmore appliances and have had great service from Sears. We have Kenmore washer, dryer, dishwasher, stove and fridge and freezer. We have been married for 50 years and always had Kenmore appliances. I would highly recommend them. It is too bad that they have closed down all the stores in Canada.
Published: February 16, 2021
Marianne of Port Sydney, ON
Source: consumeraffairs.com

The two-year old Kenmore stainless steel gas range I bought in November of
The two-year old Kenmore stainless steel gas range I bought in November of 2010 was in the house. On August 7th 2011, I had opened the oven door and brushed against the corner edge and received a bad cut. It took 20 stitches to close it up. Has this happened to anyone before?
Published: August 17, 2011
David of New Gretna, NJ
Source: consumeraffairs.com

Kenmore Double Oven Electric Range: The bottom oven is 50 degrees hotter th
Kenmore Double Oven Electric Range: The bottom oven is 50 degrees hotter than what the oven is set at. The owners manual has a section on how you lower or higher the temperature by 35 degrees, but when going through the steps, it appears that the instructions are to change the setting from Fahrenheit to Celsius. So I am unable to use this workaround. It would have only changed it 35 degrees, and I needed it to change 50 degrees. I bought this oven for baking. So it is essentially useless to me.
Published: June 5, 2017
Catherine of Queen Creek, AZ
Source: consumeraffairs.com

Kenmore Range model 970-67843 - Hello, We are hoping that you can help us r
Kenmore Range model 970-67843 - Hello, We are hoping that you can help us resolve our defective Kenmore range, which we purchased new from Sears in Kelowna, BC 4 years ago. We have always purchased Kenmore appliances, and have always been happy with them. So when we lost our home to a fire in 2009, and rebuilt it, we once again, purchased all Kenmore appliances including Frigidaire manufactured range and fridge. We felt confident that we were buying a quality product, but did purchase the 3 year extended warranty as well, which has of course, expired. Then this Thanksgiving, Oct 2014, we had just about finished cooking our Thanksgiving dinner when we heard a buzzing noise and saw black smoke coming from the back to the range. We turned it off and the next day, turned the oven on, only to find that it did not work at all. The cooktop does work still. We called Sears only to be told that the warranty was expired and we were out of luck. So we took the range to a repair service, who told us that it would cost us at least $500.00 to fix the oven. This does not seem right, when our appliance is only four years old. Clearly there was a manufacturing defect. We cannot afford to buy a new range, or pay hundreds of dollars to fix this one, and we are asking Frigidaire, as the manufacturer, to stand behind your product. We have been without an oven for two months now, and that is not an easy thing at this time of year. Please respond and let us know that we can feel confident in our purchase. This stove is not only defective, but dangerous, and should be recalled.
Published: January 18, 2015
Colleen of Kelowna, BC
Source: consumeraffairs.com

Kenmore Elite electric range # 7909802. We have had this range for six year
Kenmore Elite electric range # 7909802. We have had this range for six years and today the rack in the bottom oven fell, spilling the Thanksgiving turkey all over. We have called Sears about the problem and they want $120 to have a man come out to look at the range. We are not the only ones that this has happened to doing a internet search revealed a long list of unhappy customers some have been injured because of the faulty ovens.
Published: November 26, 2015
James of Marcellus, MI
Source: consumeraffairs.com

My husband and I went to Sears appliance in Clifton March 6, 2014. The sale
My husband and I went to Sears appliance in Clifton March 6, 2014. The salesperson was rushing to make a sale, but we insisted on asking questions like, Can the microwave be used with the rack that is inside it? He told us they sell them with the rack because it can be used with the rack. We paid $400 for the Kenmore over the range microwave oven. We even purchased the extended warranty. With both the manufacturers warranty and the extended warranty we felt safe. Well, the microwave caught on fire and when we called we got a royal run-around for 3 hours. Sears blamed the manufacturer, the manufacturer blamed Sears, then Sears blamed me for using the microwave. The consumer is now blamed for using the appliance as the sales person said it could be used. This microwave has a rack to be used when cooking. It worked well for 6 months, then it caught on fire. When we asked about the warranty and manual, it turns out that the consumer is at fault no matter what happens.My house could have caught on fire. I have a microwave oven that should not be sold because of its tendency to catch on fire or blow up. The techs used the words blow up, not me. It is a fire hazard. Sears will neither replace nor will they repair the microwave. The people at Sears dont know that Kenmore is a part of that company and that they have the same numbers. Its ridiculous. I took pictures of the charred section. I thought Sears was better than that. I guess the best suggestion is dont buy microwave ovens from Sears. I checked other reviews and they all give terrible reviews. I should have read those first.
Published: October 24, 2014
Lauren of Newark, NJ
Source: consumeraffairs.com

We purchased a Kenmore oven in October of 2014. While remodeling our kitche
We purchased a Kenmore oven in October of 2014. While remodeling our kitchen, we moved the oven approximately 20 feet. The following day the oven door exploded.
Published: July 26, 2014
Joan of Plymouth, WI
Source: consumeraffairs.com

I purchased a new Kenmore pro double oven for a new home. It took a year af
I purchased a new Kenmore pro double oven for a new home. It took a year after delivery to get cabinets installed. First use of oven, pie spilled. When put in self clean, it went way over temp and shut off. Sears said, too bad, over a year old. Finally, they tore it apart and found reset behind. It worked a few weeks then it got hot with an f-10 error code. Now, it wont work at all again. Sears says tough and wont even tell me what error code means.
Published: March 5, 2012
James of Edgewooda, NM
Source: consumeraffairs.com

This dishwasher is very thorough and cleans so quietly I cant even hear it
This dishwasher is very thorough and cleans so quietly I cant even hear it in the other room! A quick rinse is all I need before my Kenmore takes care of all the rest. Energy efficient and leaves my dishes sparkling clean! At 24 my dishwasher is compact enough that it leaves plenty of space for cupboards beneath the counter! Bowls, large plates, dishes and even space for all sorts of other sizes and even challenging sizes to boot! My Kenmore has a sleek and basic design that looks casual and classic without all of those buttons or knows. Plus, its easy to clean and comes in different styles; I like the simplicity of my white design! For overall value and the best price range for your budget, you truly do get the best bang for your buck with your new Kenmore washer.
Published: November 25, 2016
Mark of Portland, OR
Source: consumeraffairs.com

Last week, the oven door to my 2-year-old Kenmore range exploded - shatteri
Last week, the oven door to my 2-year-old Kenmore range exploded - shattering and sending shards of glass across the kitchen. The range hadnt been used since the night before and I had turned the broiler to low, opened the door to slip food onto the rack, and was in the process of closing the door when the glass completely shattered. I called Sears, where I bought the blasted thing.They suggested I contact Kenmore, who suggested I contact Frigidaire, who referred me back to Kenmore. No one seemed concerned that I could have been hurt and that the range I purchased in good faith and based on a history of using Kenmore appliances couldnt be used. I do not have the money to trash this faulty range or I would. I can say, without hesitation, that I will never purchase an appliance from Sears or Kenmore again due to the lack of effective customer service over an obviously flawed design. I still havent had it fixed and am sickened every time I walk into my kitchen.
Published: January 18, 2013
Elisabeth of Chattanooga, TN
Source: consumeraffairs.com

I purchased a Whirlpool built HE Oasis Washer, Kenmore brand but Whirlpool
I purchased a Whirlpool built HE Oasis Washer, Kenmore brand but Whirlpool constructed. It really is a piece of junk. I paid right at $1,000 in the fall of 2008 and within three months, I needed a service call. Then right after the one year warranty, I needed several parts replaced and now one year after, it has three error codes. Everyone is recommending the LG machines for everything because they last much longer! I am certainly not going to throw my money away on a Whirlpool appliance any longer. I went through the same thing with our refrigerator and microwave. I bought Whirlpool in 1980 and swore by it. I didnt replace an appliance (purchased washer, dryer, stove, refrigerator and dishwasher) all at the same time in June of 1980. All appliances lasted for 15+ years. Now, Whirlpool doesnt make anything to last! Large appliances are much too expensive to have to replace every three to five years!
Published: August 23, 2011
Shirley of Mora, MO
Source: consumeraffairs.com

Fire started in bottom of the oven. I tried to douse it with baking soda bu
Fire started in bottom of the oven. I tried to douse it with baking soda but to no avail; nor was I able to turn off the oven/range to stop the fire. It wouldnt turn off. I had to pull the range from the wall and unplug it from the electrical outlet. When I looked inside, the fire had gone out and you could see the charred element. Within a few minutes, another part of the element broke into two. Ive seen many other complaints about Kenmore ranges especially this model. I have not seen any attempt from Kenmore or Sears to recall or notify owners of this potential serious problem, nor have I seen any compensation to those owners who recently purchased the range.
Published: April 29, 2013
Karen of Garner, NC
Source: consumeraffairs.com

Controls are not confusing and are easy to understand. There are enough set
Controls are not confusing and are easy to understand. There are enough settings for all my needs and uses. Unit is just the right size for the over the stove use and easy to reach. It is easy to clean, the tray is a good quality glass and not too heavy.
Published: December 30, 2020
Linda of Frackville, PA
Source: consumeraffairs.com

Large oven, heavy iron burner grills, timer, electronic lighters. Like it a
Large oven, heavy iron burner grills, timer, electronic lighters. Like it all except the push button controls for the oven etc. were not very sturdy and the mounts broke and had to re-enforce and remount the panel from the inside. Only one problem... That of the control panel mounting weakness. Have had a great experience with all my Kenmore products and see no reason not to continue buying them in the future when needed. The products are solid and the prices are very reasonable for a great dependable product.
Published: March 16, 2016
Leland of Trumansburg, NY
Source: consumeraffairs.com

My Kenmore range is only 5 1/2 years old and I am told that the computer bo
My Kenmore range is only 5 1/2 years old and I am told that the computer board in the front of the range has to be replaced at a cost of $443.00 plus instillation cost $118.00. My burners and oven no longer work. We have bought many appliances from Sears over the years and I will not go back nor will I buy another Kenmore product. Upon moving to a new home 5-6 years ago, we bought a Kenmore fridge, dishwasher, range, washer and dryer. I am very disappointed with the stove and the operation of it.
Published: April 7, 2012
Melanie of Ottawa , ON
Source: consumeraffairs.com

Mom always used and spoke positively about her Kenmore appliances. My initi
Mom always used and spoke positively about her Kenmore appliances. My initial expectations were met because the appliance was very nice and looked very good. The refrigerator was installed easy. Also, all the drawers and compartments were easy to understand, and clean. I like the reliability - never had refrigerator repaired. I like the ergonomic handle - easy to open & easy on the hand. I like the effective crisper drawer - keeps produce fresher. I like the temperature control dial, can turn temperature down when I am gone for an extended period. However, I would improve the length and width of some compartments on the interior door to fit a wider range of containers. I would also improve the seal on the door because it no longer seals closed as good as when it was new. I would make the entire refrigerator scratch proof.
Published: March 6, 2018
Deborah of Harpster, OH
Source: consumeraffairs.com

Im writing a complaint with regards to a free-standing Kenmore smooth top,
Im writing a complaint with regards to a free-standing Kenmore smooth top, self-cleaning range Model Number 970C623120. I purchased this brand new stove from Sears in September 2014 and after only a few weeks noticed the clock panel went blank and all the beeping stopped when you set the oven to bake, etc. I called and a technician came out to replace the whole panel. Not long after this the exact same thing happened and technician came out again to replace the panel. Same thing again. This time technician said that the stove was unserviceable and I received a brand new stove in February 2015. After a while same thing happened! For some reason the panel reset itself this time when I held the bake button. I tried many things because I didnt want to go through all the phone calls, service calls etc. again. I promptly wrote this down in case I needed to reset it and sure enough it did go blank but my little trick didnt work. So here we are again. I wrote an e-mail of complaint to the manufacturer so that I could have a reasonable solution to this problem. Sending out technicians and replacing the same part on two different stoves without trying to figure out whats causing the problem is daft in my opinion! The manufacturer did not get back to me within the 2 business days promised. Im beyond frustrated because all theyre willing to do is send out another technician. Again. Never will I purchase a Sears Kenmore (Electrolux) product! I am thankful that its not a dangerous problem like so many other consumers have had on this site. Yet.
Published: June 23, 2015
Monika of Cobourg, ON
Source: consumeraffairs.com

Kenmore oven Glass shattered while baking. I bought this new 1 1/2 years ag
Kenmore oven Glass shattered while baking. I bought this new 1 1/2 years ago and this shattered while I was baking. Very dangerous. Should be recalled. Could cause injury and fire. I would never buy this again.
Published: February 5, 2015
Jacqueline of Hunter, NY
Source: consumeraffairs.com

I purchased a Kenmore Elite top load washer in 12/2011. In roughly 12-13 mo
I purchased a Kenmore Elite top load washer in 12/2011. In roughly 12-13 months, the area around the bleach dispenser started to show signs of rust/corrosion. I contacted the Sears customer solutions group and they arranged a service call, which I paid for, to assess and confirm that there truly is rust/corrosion around the dispenser! I was quoted almost $300 for the repair, however the technician stated that there was a Service Flash for this very issue which apparently warrants a notification and how to handle it. This service flash SF26-813 clearly states as a repair as having a redesigned cover and dispenser along with having the cover completely painted. This obviously was a manufacturing defect that, when I started addressing with Sears, turned into a hot potato hand-off, from one department to another, without any sign of helping resolve the issue. They even sent me to LG, the manufacturer, to try to have them do something for me, instead of them bringing the issue to LG as their vendor and expecting resolution and seeking reparations. I finally was given a case number that was essentially useless since there is no direct contact person to work with, which in effect results in multiple solutions group people passing on emails trains without any point of contact. I even asked for direct contact and provided my phone number through every email...but still no call. This is the ultimate shell game with consumers...create a customer solutions group to help you...but dont actually have this group do anything to foster customer solutions. I was however offered $65 for part of the original service call. I even asked if they even interact with their vendors... in this case LG, to force them to own up to poor engineering and design, to help rebuild credibility and demonstrate responsibility for their products. I am Sears customer not LGs, and as such Sears should have an obligation to me. They in turn need to hold LG accountable for their inferior manufacturing design. Whatever happened to taking care of the customer? Sadly...this is a bygone saying.
Published: February 19, 2014
Peter of East Longmeadow, MA
Source: consumeraffairs.com

I have all Kenmore appliances. Never had a problem with any of them. I have
I have all Kenmore appliances. Never had a problem with any of them. I have the washer, dryer, stove, refrigerator. Didnt buy the warranties on them because knew I wouldnt need them. Know a lot of people that own Kenmore - never heard of any problems.
Published: November 14, 2015
Diane of Carnegie, PA
Source: consumeraffairs.com

Well built and designed to work for a long time. My family loves ours. Had
Well built and designed to work for a long time. My family loves ours. Had it for over 10 years. Would recommend one to anyone, small or big family. The size and space inside and out fits our lifestyle, plenty of storage space in lunch meat and vegetables drawers, lots of shelf space. Sits tall and straight and very level, built solid to withstand the family who opens and shuts it often. Easy to keep clean. Just wipe and go. The price range fit nicely within our budget, very affordable. You get what you pay for. Very competitive price, cant beat it. Very nice.
Published: December 4, 2016
Robert of Canton, TX
Source: consumeraffairs.com

We purchased this Kenmore range (Model C970 600531) December 2014. I decide
We purchased this Kenmore range (Model C970 600531) December 2014. I decided the oven had enough splatters to start the self-clean, lightly soiled 2 hour cycle. It was on for about an hour when we heard a loud pop! The inner glass window shattered. I was shocked. I have owned self-clean ovens before and have never had an issue. Of course, warranty is off so have ordered the $200.00 replacement glass unit. Sears gave me free shipping for my inconvenience however I have to wait a month before I get it. I am so disappointed. I now find out this is a common occurrence with these ranges and I can tell you that I will never purchase another appliance from Sears even though we have supported them all our married lives, through many appliances and have never had an issue. Their suggestion is to pay for a Protection Agreement to cover this if it happens again.
Published: January 9, 2016
Bernice of Athabasca, AB
Source: consumeraffairs.com

The dishwasher does extremely well even on burnt on food. Removes grease wi
The dishwasher does extremely well even on burnt on food. Removes grease with ease and rinses cleanly. It is so easy to operate that even my 10 year old uses it. Being the parent of two children and having a busy life the capacity of the dishwasher is very important. It hold all of our daily dishes and glasses in one wash cycle. The easy clean exterior of the dishwasher is very nice. The controls are not overly obvious and the appliance is eye catching. The interior shelves are nicely arranged and look good. The overall price of this dishwasher is very comparable to many others on the market, but unlike the others this product works very well. We have had no issues with this model.
Published: November 5, 2016
Vickie of Salisbury, NC
Source: consumeraffairs.com

I bought a Kenmore Side by Side Refrigerator (Model 10651139214) 33 months
I bought a Kenmore Side by Side Refrigerator (Model 10651139214) 33 months ago, less than three years from SEARS. All lights stopped working, all at once. I called the number on the manual and was told that someone could be scheduled to diagnose the problem for a fee of $149 and also that my refrigerator had only a one year warranty and I did not pay extra for extended service. I scheduled the appointment reluctantly. I had a local, and trusted for years, repairman come to take a look. He checked everything and related to the lights, looking at the tech sheet and online. It is determined that the part that is needed is $215 just for the part and it is on backorder with no projected date of arrival. My repairman also said that this specific refrigerator has a Tech Service Alert attached to it, meaning several people have had the same problem. BUT Kenmore does NOT back up their product. What ever happened to good companies backing up what they sell? I will never purchase a Kenmore product again. My purchase from SEARS this time included this refrigerator, a flat top stove and range hood and a dishwasher. The Samsung (another review I left here) stove had issues within the first two weeks and I was told that the stovetop wearing through in two weeks is considered a blemish and isnt covered.
Published: February 10, 2021
COLLEEN of Mazomanie, WI
Source: consumeraffairs.com

I bought all 4 appliances at one time, Kenmore elite top of line bottom fre
I bought all 4 appliances at one time, Kenmore elite top of line bottom freezer/ref, dishwasher, microwave and electric stove. Ive owned them for at least 4 years and had problems with all of them. I paid top dollar for junk. What put me to post my displeasure was the refrigerator. About 1 month after warranty expired I began to receive Er 1F messages. I read on internet to pull the plug and it will resolve problems. I did it several times a year since then and problem would resolve and come back again. Now its becoming more frequent and water is now leaking from ice-maker. Going to change fan and motherboard to see if it solves the problem. Dishwasher also top of the line which I had to change major part that failed which caused major flood/water damage to house. Lucky that was still under warranty at the time. I would not recommend this product to anyone. Buyers beware. I signed up to a class action suit regarding refrigerator problems couple years back but did not hear back from group filing lawsuit. Sears and Kenmore should stop selling these inferior products with the elite tag. I had a GE appliances that lasted for 10 years or more which was much cheaper and more reliable than these terrible products. No wonder they were pushing me to purchase extended warranty cause there was known problems with these awful appliances.
Published: November 14, 2016
emerito of Elkridge, MD
Source: consumeraffairs.com

3 years ago, I bought what I thought would be my last stove. Brand new Kenm
3 years ago, I bought what I thought would be my last stove. Brand new Kenmore, with a warming, drawer and burner. Self cleaning. 1300.00 dollar thought it was the best. Im 60 years of age. I figured I would buy one last stove before I retired. Hey, its a Kenmore, right? It would be here long after Im feeding the bugs, right?WRONG! In less than three years the oven wont heat up passed 200 degrees. The circuit board costs over 200$. I didnt buy the Sears extended warranty. Its a Kenmore! The independent service man that came out said, he would not recommend this repair, because, this problem would keep occurring. He said, he would not feel like he had done me right, if he had repaired my stove. He charged me nothing, apologized, and left. I stuffed a hundred dollar bill in his shirt pocket, and thanked him. I called Sears. They said, I should have bought the service policy. I wont buy anything from Sears again. I replaced it with a 200$ Plain Jane stove from Lowes, no electronic, no bells, no whistles. It works just fine!
Published: February 13, 2017
Charles of Trimble, MO
Source: consumeraffairs.com

We purchased a Kenmore range less than 1 year ago, and the seal on the glas
We purchased a Kenmore range less than 1 year ago, and the seal on the glass on the front of the range leaked grease in between the glass panels. The Sears repairman took it apart and cleaned it. But he told us that this would happen again and that there was nothing that they could do. A Kenmore rep told me the same thing happened to his to, but he just put a towel in front of his stove so it would not look so bad. So I guess I will put a towel in front of my new Kenmore range so it doesnt look so bad with my new Kenmore Elite fridge, Kenmore Elite dishwasher and Kenmore Elite microwave.
Published: March 19, 2013
Fred of Miamisburg, OH
Source: consumeraffairs.com

Kenmore Electric Built-Oven model 790 oven has been down twice. Replaced el
Kenmore Electric Built-Oven model 790 oven has been down twice. Replaced element within 6 months, it something else. The stove will not heat up again. Holidays a few weeks away. No deserts will be baked. Kenmore Product.
Published: December 18, 2014
Alesia of P, AL
Source: consumeraffairs.com

My Kenmore elite has been a godsend, with back issues, I was left with only
My Kenmore elite has been a godsend, with back issues, I was left with only being able to use the burners on my other stoves in the past, but with my double upper oven/lower convection oven, I have a choice of which to choose. I love the easy self-cleaning, push button cooking timer and delay functions along with the 5 different size burners, (it also came with a griddle) the middle burner is oval shape. The child safety locking and cool-touch doors are extra importantfunctions just to name a few. I havent had any problems with the oven or functions in the 2 years Ive had my oven. Kenmore has been a solid reliable brand for many years. I love my oven!
Published: February 13, 2021
gwen of Torrance, CA
Source: consumeraffairs.com

My Kenmore is from 1974. My oven door squeaks a little and the knobs letter
My Kenmore is from 1974. My oven door squeaks a little and the knobs lettering is mostly worn off but I still love it. However, I can’t find parts for it.. Like new knobs, I’ve looked on several sites. It has a griddle in the middle which I love. It takes a lickin and keeps on tickin... Lol.
Published: February 7, 2021
Linda of Rantoul, IL
Source: consumeraffairs.com

Its a durable dishwasher and cleans dishes very good. No oils and dirts and
Its a durable dishwasher and cleans dishes very good. No oils and dirts and cleans germs. It looks very nice in the outside and is proven that its a good quality product. The size of the dishwasher is just perfect, not too big and not too small. All the dishes fits good and have some places for the little utensils and other stuffs you need to put in it. The dishwashers appearance is very unique and really nice to look at. I can say it is very eye catching and looks really sturdy. It is indeed a good quality product. The dishwashers value is perfect for anyone. It is very affordable and with the great value, it gives you work that not all dishwashers can do. I will recommend this product as it is proven and tested.
Published: December 5, 2016
Jovilyn of Elk Grove Village, IL
Source: consumeraffairs.com

Has a range of features thats helpful for a variety of fabrics. Dries thoro
Has a range of features thats helpful for a variety of fabrics. Dries thoroughly even the thickest materials. Dries clothes quickly and efficiently. Large enough to get a big load of clothes dried completely in one attempt. Never had a problem with the dryer. Gets hot enough to dry clothes but doesnt drain electricity. Can count on my dryer to work well every time and its never disappointed me. Highly recommend this dryer! It goes with any color decor. Isnt so big that it takes up too much space. Large enough to get the job done. It fits well in my laundry room with plenty of space for laundry supplies, cleaning and pet supplies. Its worth every penny. You get what you pay for. Cheaper dryers are out there but when they break down and require costly repairs, youll wish you had gotten a quality dryer like mine.
Published: October 26, 2016
Luna of Lexington, SC
Source: consumeraffairs.com

My 40 stainless steel Elite Kenmore range/glass top looks impressive on fir
My 40 stainless steel Elite Kenmore range/glass top looks impressive on first notice. But the design of the rim around the top has caused it to get really scratched in a short period of time (1 year). The drawer below the ovens is very flimsy. The digital oven works great. But the smaller analog ovens thermostat can never be relied on. I love the five burners on the cooktop, two of them having the capability to be two different sizes. I am unhappy with the stainless steel finish... Very hard to clean without streaks. Ive tried everything! I needed the 40 size because I live in a 1960s house that requires 40 stove, or a lot of cabinet rehab. I thought the price was too high. But there are very few ranges available in that size.
Published: December 28, 2016
Joyce of Red Bud, Illinois
Source: consumeraffairs.com

When my stove was less than 2 months old, I did a self clean and it destroy
When my stove was less than 2 months old, I did a self clean and it destroyed my oven, couldn’t even see through the glass. It actually looks like someone sprayed it down with mud then baked it on. They replaced the glass. 2 months later I did another self clean and the same problem. Can’t get sears or Trans Global to help me with this, they say I should of cleaned my oven before I self cleaned my oven. I WILL NEVER BUY KENMORE AGAIN!!!
Published: April 30, 2015
Valerie of Abbotsford, BC
Source: consumeraffairs.com

Purchased Sears Kenmore Elite refrigerator in January of 2013. We had a pro
Purchased Sears Kenmore Elite refrigerator in January of 2013. We had a problem with the water line in January. The tech fixed the problem in February after the part arrived. Next we started having problems with the water dispenser. The dispenser would freeze not allowing us to get any water. We scheduled another repair which took about 3 weeks. The tech came 1 hour 45 minutes late with an 18-year old girl whom he said was his daughter. The tech worked on the refrigerator and left. By the time he got to the end of the driveway the refrigerator was not working again. I called for another service appt. and was scheduled for 2 weeks later. The same repairman arrived on time with the same 18-year old girl. The tech worked on the refrigerator and said he had the temperature as low as it could go and fixed the water dispenser. I was told not to keep the milk at the top of the refrigerator because it was freezing. 2 days after the repairman left the water dispenser was not working again. We were also experiencing things at the top of the refrigerator freezing. Service was called again and about 3 weeks later a tech arrived on time to repair the water dispenser. This time the tech used our hair dryer to unthaw a pipe at the bottom of the refrigerator behind the crisp bins. The tech said that we needed to keep food items away from the walls of the refrigerator and away from the sensor. The tech arranged the items in the refrigerator to help us out. One day after he left the same problem reoccurred. Service was called again and was scheduled 3 weeks later. We are waiting for February 11th to see the outcome of this repair. Someone has to take off work each time we need service. This has been a nightmare! Each time you call service you are transferred and placed on hold for one half hour at a time.
Published: February 10, 2015
Oliver of Cincinnati, OH
Source: consumeraffairs.com

Kenmore range (model # 790.91413010) was purchased in March of 2011. A week
Kenmore range (model # 790.91413010) was purchased in March of 2011. A week or two later, the front control panel on the range fell in. Sears brought another range in the same model out and now this range has the exact same defect. Sears wants us to pay for the repair since warranty is no longer valid. I feel that this is a manufacturers defect or installation defect of the control panel, not something that the consumer should have to be accountable for. Sears/Kenmore needs to be held accountable for their products!
Published: April 27, 2013
Kim of Batavia, OH
Source: consumeraffairs.com

I have had this stove for a long time and had no problems with it. It work
I have had this stove for a long time and had no problems with it. It work great. I love it. I use it every day. It was a good buy from Sears. I would tell my friends to buy one. It come with a warranty when you buy it from sears. It is a good brand.
Published: February 6, 2021
Thomas of Las Vegas, NV
Source: consumeraffairs.com

My oven has lasted nearly problem free over the years, and if I had problem
My oven has lasted nearly problem free over the years, and if I had problems that needed service, I could call and get it. My relative purchased a stove at the same time they both still work. They were seriously used for family cooking and truly held up to the task.
Published: February 19, 2021
Ora of Oakland, CA
Source: consumeraffairs.com

Bought a Frigidaire appliance package for a new home build in 2008. 36 Cook
Bought a Frigidaire appliance package for a new home build in 2008. 36 Cooktop, 30 Double wall oven, Dishwasher, and side by side Fridge. All in stainless steel. Had to replace the wall oven within 4 years, replaced dishwasher a year later. Cooktop is now on its second service for a product recall and will most likely be replaced very soon. Fridge quit making ice within 6 years. Replaced wall oven with Kenmore Pro (another Frigidaire/Electrolux product). It had to be serviced within a year and is crapping out again but is now out of warranty. Sure dont make stuff like they used to. Rest assured that my replacements will not have those names attached. >$10,000 in 10 years time on appliances is pretty ridiculous. I gave them 2 stars because they are helpful and nice when I call for recall service.
Published: September 20, 2018
Jason of Gulfport, MS
Source: consumeraffairs.com

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