We bought a top of the line elite french door refrigerator. Within the warranty period the freezer and ice maker froze up. We had two repairmen that visited. Each diagnosed a different problem, but the freezer has continued to freeze over the following two years and is NOW out of warranty. We have to totally empty refrigerator and freezer monthly to let the unit thaw out.

I was always aware that the Kenmore brand was considered among the top brands and the pricing was better than comparable brands. I could get the model I wanted for the price I was able to pay. The delivery was also free. I had the side by side Kenmore refrigerator model. I liked the feature that allowed you to get water through the door without opening the refrigerator. I liked the specially air controlled containers that kept these vegetables and fruits fresh longer. I liked the adjustable shelves which made it easier to position my various foods. Shelves were easy to remove and easy to clean. However, I would have liked more room in the freezer for larger frozen foods. I sometimes found that I could not fit a large turkey or cake into the freezer. I also found the freezer part harder to clean than the refrigerator and get into the small spaces. Other than that, I was very happy with my Kenmore refrigerator.

The refrigerator is a good entry-level model. It keeps things cold, and has a freezer. I havent had any issues with temperature and it does what I expect it to. Its a standard size refrigerator, but the freezer seems a little smaller than I would expect. It is a straight-forward white refrigerator, and does not look as expensive as the more expensive models with stainless steel, etc. The refrigerator is a respectable model and a good value for the cost.

We bought a really expensive, top of the line, Kenmore Refrigerator 7 years ago. The kind with the display on the front that lets us specify how many oz/cups of water to dispense, etc. Recently the whole front display stopped working. We also have a valid warranty. After waiting two months and 3 visits from the repairman, were told they cannot fix our display on our refrigerator. They could fix it if we had a black refrigerator, but they no longer make that part in white to go on a white refrigerator (They did offer to put the black part onto our white refrigerator which takes up a substantial part of the front and would look ridiculous to have a white + black refrigerator in our all white kitchen). Top of the line refrigerators are supposed to last more than seven years. And their warranty is crap. They used to be rated high for customer service which is why we bought a Kenmore and paid extra for the warranty, but now it seems theyre all too happy to collect money, but when it comes to replacing parts with the correct replacement parts, they cant deliver.

After reviewing the Sears website and looking at the complaints I have discovered that the Kenmore Elite has a known issue with the compressor. My fridge is only a little over a year old. The tech ordered my part on Jan 3rd and it still as of today 1/17 shows that the order is pending. Meanwhile my family is trying to live out of a mini fridge. After all the complaints and bad service reviews it should be that they have these parts on hand. This service and inability to get me my part is unacceptable. I spent over 3K on this appliance and to have it go out so soon after purchase is frustrating and I am not getting any answers. I dont recommend Sears.

I have had this refrigerator several years. It keeps everything cold, it defrosts itself, and is easy to clean. Side by side gives more room for fridge and freezer, and the water it supplies is cold and good tasting. Ive never had any issues with it in the 10 years Ive had it. Kenmore is my go to brand because it represents quality across the board. There is so much storage space, side by side is so much better than freezer top refrigerators. It has a lot of room to store just about anything on its shelves, in the freezer as well as the refrigerator. My Kenmore refrigerator is a side by side, and has a steel finish that is so easy to keep clean. There is a water and ice machine on the outside of the freezer section, making it accessible for a healthy glass of cold water. This Kenmore side by side refrigerator is well worth the amount I paid for it, and I have not needed repairs since I bought 10 years ago. To me, the Kenmore brand is synonymous with quality.

Works well, super effective. Eco-efficient. Saves time and money. Keeps food fresh and at a constant temperature at all times. Absolutely love this fridge. Fits all of my items and keeps them organized so I can reach them at a timely manner. You open the fridge and you see everything at once. This fridge is absolutely awesome. This fridge has a sleek modern appearance and for the price, it makes me look like a rich person. Everyone needs this fridge because it will make their home look amazing. Absolutely the best you can buy for tour money. Ill definitely only use Kenmore appliances from now on. Very very affordable and efficient.

My Kenmore fridge has been the best fridge I have ever owned! Dont think I could ever consider using another brand! This brand is the sturdiest and works the best out of all the competition. I would recommend this brand to anyone who is looking for a long lasting high performing brand! This brand is in it for the long haul...

Love the design and the size. A lot of room for all your favorite foods. Very trustworthy. Has the latest technology. Will last forever. Love how much space I has in it. Can fit a army load of food in there or at least enough to last for a very long long time. The freezer have a good bit of shape too. I love the color. It is very easy to clean and to see your own reflection like looking into a mirror. Very nice. I love it very much a lot. It is a great price for what you are buying. Has all the best features for a awesome price. And its affordable for people who dont have much money. Well worth it.

The Kenmore refrigerator worked well. It ran well, had a lot of space, looked nice. The temperatures stayed constant, it was easy to open and close. I really liked my Kenmore refrigerator.

My Kenmore refrigerator worked great for the time that I had it. I was pleased with the size of it and the functionality. I rarely had issues with it but when I had to call for service repair they were speedy and knowledgeable. I would recommend a Kenmore to others!

I like the Kenmore brand and it is usually reliable. It lasted longer than previous refrigerator. The refrigerator has deep shelves in refrigerator side that are easy to clean. The ice maker produced ice quickly and they never had an odd taste like previous ice maker. The refrigerator held temperature well. But the freezer side never seemed big enough. Also, I did not like the lights inside the refrigerator. Melted the light fixture when it did not shut off when door was closed and ruined food on top shelf by light. It is somewhat easy to get someone at Kenmore to fix any issues. The light issue was solved within a few days- although I wish I waited a year to get the new refrigerator with the new light design. The new models have a different light with LED.

One morning when we woke up, we smelled something burning. Our 9 year old Kenmore Elite fridge was smoking and smelled like burned plastic/wire. After I pulled out the fridge, I could see an electrical arc which caused the smoke when it was going through its refrigeration cycle. One of the components actually had a hole burned through the side of its plastic case. Every couple of minutes, you could see an electrical arc. I unplugged the the unit and contacted Sears. They didnt seem concerned, so I just ordered a new part. To me, this could have been much worse if we werent home.

My Kenmore is the best refrigerator Ive ever owned. I bought it at a discount so the price was great. It is every efficient and has tons of room for all the groceries and any pre prepared food my family of five needs. After upgrading my refrigerator, Ive seen a significant difference in my electric bill even though this one has more space. It has an ice machine and water fountain which are a great convenience for kids. Moreover, temperature control is easy to customize. The stainless steel is beautiful and messy fingerprints are easy to clean off. Also, theres lots of room for all my kids artwork. It keeps my kitchen fashionable and stylish.

I bought a narrow depth Kenmore Elite refrigerator in 2004. It was a $2200 fridge because of its size. I removed all of the shelves to clean it last night. It has little cracks all over the back, inside wall! Why would this happen? Is there a recall?

I had a Kenmore refrigerator many years ago that outlasted itself by many years. My family and I loved it. When it came time to be replaced, there were no models at that time that would fit in the assigned space since I had my kitchen remodeled.

I like that the temperature is just right. It keeps food cold and doesnt freeze it. The shelving is plentiful. Theres room for my groceries. My food and drinks fit properly, I dont have to lay my drinks sideways, they actually stand up. The shelves are wide enough for heavy bags of fruit. And the drawers are large enough to fit food in the bottom also. Its black so it matches my other kitchen appliances. It looks nice in my house. It has a classic yet updated look. I always get compliments on how nice it looks. It was very affordable and in my budget. It didnt cost me a ton and break my bank. I didnt have to put it in layaway to purchase. It was delivered to my home free of charge. It got cold as soon as it plugged into the wall.

We bought the Kenmore trio 2 years ago and the ice maker never worked great. Recently we had it repaired and it cost us over $400.00 to fix. There was a gasket that was installed improperly at the factory in Mexico that allowed water to leak all over. A whole new gasket system had to be installed that wasnt installed on the original product. Also the ice tray was cracked and it was letting water run into the tray and freeze on the bottom causing a mess all the time. You cant just buy a new ice tray, you have to buy a whole new unit for $130.00. The warranty would have cost more than that so that is a moot point. All I can say is that this just shows me that they dont care about quality anymore. Just making as much money of all the consumers as they possibly can. Thats the truth!

I like the ice maker, glass shelves, deep doors, sliding shelves, extra drawers for vegetables, and it can store closer to the wall. But I wish they make it easy to clean and have different temperature for veggie door and also meat door. The door doesnt seal good, and I would like a cooler place for milk, water in the door, filter for water, and different choice for colder parts of refrigerator. It also needs a bigger freezer. I also would like a bigger butter container and a bottom freezer with a sliding door. I would like to get another refrigerator that is smaller with a bigger freezer.

Besides the obvious of great price, the style was perfect (side by side) with great features like on door filtered water and ice dispenser. But the best part was while it was the brand with the shortest exterior depth, it still provided a large interior. Also, it was very quiet which was one of the features that was most important. Finally, the service plan was excellent since it include an annual maintenance feature.

Do not buy Kenmore side by side refrigerator Model 41123. We were assured by the Sears technician that its compressor noise was typical of all new models. After only 14 months, the refrigerator stopped cooling. Good riddance. Piece of junk.

I purchased a Kenmore for several reasons. It is a brand that has great name recognition. I was looking for a smaller width refrigerator and the Kenmore line had a size I needed and had all the special features I was looking for even though it was a smaller size. The water filter is easy to change because of its location. Glass shelves are important too. They are easy to clean and so much better than the wire shelving. The vegetable drawers are deep and I like the fact that they are clear. The refrigerator is super quiet too. The ice maker really does a good job too. The location of the ice bin on the door is a feature I appreciate. Im able to see the quantity of ice and I can also remove the bin easily if needed! I just really wish they would have several lights in the freezer. For some reason I always manage to block the light with my placement of the frozen items. I also am not happy with the bottom door shelf. I find that the depth is a little too small.

After purchasing Kenmore 106.51773510 we had a service tech come out to check why it did not produce much ice. He verified that it produced the proper amount of ice - 8 cubes every 1.5+ hours. This large side by side can barely produce enough ice for a single person, let alone a family.

Average performance. Color on the outside is nice. May get a different brand next time. The refrigerator is too small for us, even just two people. Hard to find things often. Want better spacing and more room. Function is ok though. The appearance is nice. Black color fits well in our kitchen. Cleans easily too. We are pleased with the outer appearance. No problems. The price we paid was reasonable compared to other models but we might have chosen a larger one in hindsight. Value not as good as the price was.

It does all it needs to... it has never broken down on me, it doesnt over freeze or melt anything. I would definitely buy this brand of refrigerator again. It was definitely big enough to store all my food Items. The freezer is always able to hold all my frozen foods. It is really tall and it is the color silver. Its high performance and the best refrigerator I have ever bought. I would recommend it to anybody. The refrigerator cost me about 650 dollars. It was on sale at the time but it performs like it cost much more the value. I cant say enough good things about it.

I like Kenmore refrigerators exterior water/ice; stainless steel finish and brand loyalty, side by side with great storage capacity. At time of purchase, it was best value in comparison with other brands. However, the water filters for the ice/water were costly. Improvement on price of filter and easy access to replace. Also quicker process for crushed ice and not having the shards splatter outwards rather than all directly in receptacle. But have had many Kenmore products/appliances. All were reliable and easy to purchase. Helpful salespeople. Warranty and product replacement parts easy to pick up from store.

My Kenmore worked well for the first year but after that it started freezing up at the bottom and then melting and leaking water. I would clean everything out and it would work ok for a while and do it again. I had to replace it. That kind of appliance should work for more than a couple of years.

Very good refrigerator. Had it for five years. I bought it from Best Buy and it was on sale for 300- it was a great deal and it has a lot of space inside. I just love it! My refrigerator is very spacious inside. I can get all of my groceries- meats, frozen food, including pizzas, ice cream, and tv dinners. There is so much space for fresh fruits and vegetables. My refrigerator is white and it has two doors- top and bottom. This refrigerator has a very glossy appearance and very easy to clean. It has clear transparent storage containers inside so you can always find what youre looking for. I purchased my refrigerator at Brandsmart for 300.00 five years ago and it still looks brand new. It was on sale and I never had any problems with it.

It keeps the item at a good cooling level. There is no freezer burns, no freezing in the food section. The fruits and vegetables stay fresh for a long time. Doesnt use a lot of electricity and it is user friendly. The size is perfect for my family and I. The egg compartment is big enough for at least 2 dozen eggs. The vegetables and fruits are packed safely without squeezing. The color fits with every other appliance in my kitchen. It is easily clean and no smudges. It is white so I can paint my kitchen walls any color and it still fits. The value is outstanding. It is inexpensive and it works. I would recommend this brand because it has everything and more to be the pride refrigerator in any kitchen.

The fridge keeps food cold and fresh. Can have a nice cold drink anytime. Had the fridge for 7 years and it still works great. Love it. Its a great fridge. Holds a lot of food and drinks, keeps leftovers, fresh vegetables crunchy, enough shelves for all your food to fit perfectly. Freezer holds a lot too. It has a great appearance. Its nice and clean, very appealing and big. Great to have. Looks spacious and delight to have. Lasts a very long time. It was a great value, wasnt expensive, and the fridge lasts long for what you pay. Its sturdy and very cold. Its worth pay.

The performance of this refrigerator met all of my needs personally and I was extremely satisfied with the performance and the look of this refrigerator. It was perfect size for all of my groceries and fit well with the size of my smaller kitchen, and it didnt look disproportional in my kitchen. The appearance of this refrigerator is stylish and up to todays standards. It has a ultra-modern look which is perfect for my kitchen, and all my friends and family always compliment the look. This refrigerator was a steal compared to the others on the market. I personally bought mine at Best Buy and got it for around 300 dollars cheaper than the original price which was a great price for what it has done for me.

I have had my fridge for about 7 years now. I LOVE it. It has an ice maker, and a water dispenser on the outside. The fridge is on the top and the freezer is on the bottom. It is a great drawer that pulls out and has 2 large baskets. It holds more than any other top freezer I have ever owned.

We purchased a Kenmore side by side refrigerator in July of 2016, also purchased their very expensive 3 year warranty, or as they call it, their Master Protection Agreement. During that 3 years we had eight service calls for the icemaker. After the fourth or fifth service call the technician told us that this model has a design flaw, and that it would keep breaking. Well guess what? They were right. Right after the warranty ran out it broke again and this time the service rep said he could not fix it. The design flaw was in the wiring at the bottom of the freezer, at the hinge where the door swings open. They could no longer splice the wiring to fix it! We paid $89.00 for this service call in which they did nothing but tell us it was unfixable!We contact Customer Service and the BBB to file complaints. Sears refused to help us in any way, telling us we were basically out of luck. They also refuse to refund our $89.00 for the NON-service call. The Customer Service Rep who answered the BBB complaint offered to give us a 20% discount on a new refrigerator. Ridiculous! We will never buy another Sears product. A design flaw such as this should be grounds for a Class Action Law Suit.

We purchased a new refrigerator four years ago. Now we need a small part, a motor fan, and it is no longer made or available. Our beautiful (looking) and expensive refrigerator is no longer usable, and we have to buy a new one which we cannot afford. Shame on Sears for discontinuing a part after such a short period of time and not standing behind their appliances; and the service tech was rude to boot. We have always bought Kenmore appliances. Now we will never buy Kenmore appliances, and we will share our story in any way we can.

I like the refrigerators ability to make ice and to change degrees on the freezer. Additionally, I like how the lighting works in the fridge. The separate compartments are a nice touch as well. Stainless steel is a great addition and the added drink dispenser is great too. I enjoy the spaciousness of the freezer and the fridge and like that it is easy to keep clean. But I would prefer if the fridge didnt smell occasionally and stopped leaking. I also wish the fridge had an easier operation and better repairs for leaking. I wish the space was somewhat bigger too and that it will become smart compatible in the future but for now it fits my desires and I enjoy the space it has. The fridge allows me to store anything I need and the freezer has easy access.I picked Kenmore because it was a better priced model than GE or other models. This model was delivered quickly and provided great use over the last few months. This is a great model fridge which allows me to get the most out of my kitchen and helps me with organization and storing food. It has definitely met my expectations and overall it works very well. I love this fridge and freezer. I need to have it and I look forward to using it for years to come.

I purchased a Kenmore Elite French door refrigerator in 2014. It has all of the bells and whistles! The refrigerator stop cooling/freezing completely two days ago in middle of an event that I was hosting! I had to different repair companies to come out. Recommendations: buy another refrigerator! The system is loosing Freon in different places and it will cost almost a thousand dollars to fix, with no guarantee that it will last very long! This is absolutely disgusting! I see that there are many other cases in the last 3 years that are the same as mine. There should be a class action lawsuit!

Refrigerator has a noisy compressor, I like the LED lights, its very brightly lit and well organized. Door opens a little too fast but probably needs adjusting. I went with simplicity in that usually comes with the fewest problems. Replacement filters are reasonable too and very easy to replace, unlike my last Samsung fridge.

My Kenmore refrigerator has been nothing but a consistent performer. I have never had to have it repaired or serviced. It looks great and comes with a great warranty. I bought it over ten years ago and it works just as well as the first day I owned it.

We had it many years ago and it was a good refrigerator. We had it for many years. We were very pleased with the refrigerator. I know that they dont make them like they used to. Our refrigerator was just the right size for us. It had enough room in it that we were able to keep everything in it that we needed to. The freezer was also big enough that it worked well for us. The appearance of our refrigerator was very nice. It looked very nice and fit very well in our kitchen. When the front of it would get hand prints on, it was very easy to clean and take care of. Our Kenmore refrigerator was a very good refrigerator. We never had a problem with it and it was pretty maintenance free. For the price that we paid for it, it was definitely a great value.

My Kenmore refrigerator is the best. I bought it 5 years ago and it is still cooling and freezing like I bought it yesterday. The ice maker is still making good ice and I have never had any problems or complications with it. All of my compartments remain intact and I cant get enough of how large it seems in the inside. There is room for everything. And as each day pass, the stainless steel exterior looks shinier.

Im seeing resolution in progress but no resolutions. This doesnt make me hopeful. Im having the same issue as everyone else. 3 yrs old $3000 fridge, compressor bad, and they want me to pay technician to repair it. I just cant wrap my head around it. It infuriates me, and when I call theres a communication gap and they get aggravated with me because I ask them to please repeat theirselves. Imagine that, I was born and raised here and speak fluent English..Im in a bind and they kinda got you cuz you gotta have a fridge these days and its not a cheap service call. Hopefully they take a credit card, then Im paying interest.Just infuriated that this is a known problem and they could care less and we have to spend countless hours of our time on a suppose to be top of the line appliance. I can say Im no longer a loyal Kenmore customer after this. I wont even mention how many service calls Ive had on my $1100 washer in the last three years..I shouldnt have to keep emailing. They know this is an ongoing problem so when I called to get info it should of been taken care of. The representative had no solution except pay a tech to come out.

We have a 5 year old Kenmore refrigerator and twice in the past 4 months the water line thats attached to the fridge has developed a crack lengthwise along the line causing extensive flooding in our house since we werent home either time it happened. Our plumber has ruled out any problem with the connector that connects the line to the external water supply braided hose. The plumber is convinced that Sears received a bad batch of 1/4 lines when they assembled these units.

It has easy to adjust temperature settings for fridge and freezer. Keeps everything cold. Shelves are easy to take and clean. Great quality. With a family of 5 I wish the freezer couldve been bigger but its decent sized. Fridge has plenty of room! Pretty standard set up for the type of fridge it is. We were looking for something budget friendly to get the job done and found it easily with this appliance. Ours is the basic white package but its still a good quality item. Evey reason we bought this product boils down to overall value. We are happy with what we brought home and the plus side is, it didnt break the bank.

Has performed flawlessly in the time I have owned it. This refrigerator is just the right size for my family. It fits everything that we like to have on stock in a refrigerator. The temperatures are consistent and I know and trust that the food is staying fresh. This refrigerator looks great in our kitchen and matches the look of our other appliances quite nicely. It looks well built and is made of quality materials and workmanship. Its definitely worth what we paid for it. It has performed very nicely in our day to day use. I would highly recommend this refrigerator to anyone is looking for a new one.

Works pretty well. Keeps food cold mostly in main part and on door. Needs an upgrade though. It is several years old. Upper crisper in fridge part. Experiences problems. Overall a very reliable appliance in the kitchen.

Quality material. Kept produce and other foods cold and fresh. Would recommend to anyone who is in the market for a new refrigerator. Knew the size I needed and wanted and this refrigerator fit the bill for what I wanted exactly. Plenty of room to store what I needed and then some. Gunmetal color went perfectly with the color of the rest of my decor in the kitchen. Really glad to have gotten the color I did when making the purchase. For the price that I paid and the quality of the refrigerator I got I couldnt be more happier. Solid material that doesnt dent and scratch easy.

The fridge keeps everything good and cold. It has a good ice maker and it was the best fridge. I had seen others like it but it has features like no the fridge I have ever seen. The fridge is good. I would recommend it. The fridge has a feature thats keeps thing ice cold and I love it. The appearance of the fridge is awesome. Its grey so it shines good when you clean it. I like the color of it. Definitely different. The appearance of it is deceiving. It changes colors overnight and when you clean it its different.

It very spacious and keep the freezer very cold and freeze ice fast!!! Vegetables last longer to me! Love the space and large doors. The handle on the door is great. If you have kids, easy to reach and pull open the fridge. The size was okay I wish a tad bit bigger!!! The shelves could be a little more apart!!! The racks should be more space and the doors are very light which is great when you have smaller kids over. The appearance is okay and I would love to try the new stainless steel ones but maybe in the near future I will! The size in the outside is small. The value is good quality and a good investment and I would recommend it to anyone! Give it a try, I promise you will fall in love with it and recommend it to your friends also.

The performance of this refrigerator is outstanding. Its the best fridge out there, in my opinion. I really recommend you to get this. Just make sure you get the right one! The size of my refrigerator is crazy. There is so much storage. The size blew me away the first time I saw it. Just be careful now it looks a lot bigger than it shows in its picture, so dont be fooled thinking its small. The appearance of my refrigerator is great! Its so shiny you can see your own reflection. The perceived value is outstanding. The price is just right and the overall quality is 100%. This is my opinion by the way so dont go off what I say about the value, I hope I had great advice.

Very little problems with my Kenmore refrigerator. The only problem I did have which was my fault was a nick I put on the bottom shelfs metal that rusted. They told me to clean it and paint over it. That worked. Like I said, I would buy Kenmore because Sears is a company that stands behind their products and takes care of their customers. I do not know the exact size, but it was large enough to accommodate a family of seven people, three of them being children. The freezer could have been a little larger. The movable shelves helped also, especially if we had tall items to refrigerate. I recommend attaching a water filter to the ice maker if your water in your area is hard. We bought a white refrigerator, mostly because we know we will be keeping this refrigerator for a long time and colors seem to date the refrigerator. Also white matched our other appliances. I dont recommend buying appliances in trendy colors. They get so outdated so quickly. I learned this when the rage was turquoise and wished I didnt buy a color that ages the appliance. I recommend white, silver (stainless steel) or black. My Kenmore was worth everything we paid. I cannot remember how much we paid, but Sears has some tremendous sales and we probably bought it on special. At any rate we are happy with our Kenmore.

I have had my refrigerator for about 15 years now. It is a very good refrigerator and has lasted this long. I will have to replace it soon because it is wearing out. I have never got it fixed since I had it. I would recommend this product to anyone who wants something that will last a long time.

My refrigerator is working perfectly with no issues. The bonus is having the ice and water filter. Its the best thing this refrigerator could have. The size of that refrigerator is really big. The inside of it is perfect for space to put fresh vegetables and fruits but the freezer could use more space. The appearance of the refrigerator is silver stainless. The brand name is kenmore, it is reliable and it has an elegant color and it is high performance as well. The price is fairly reasonable but wish buying a refrigerator would involve a cash back program. If you are willing to get a new refrigerator between $1000-$1500, you will make the best decision because a brand new one will last for years with no major problems.

Kenmore is a trusted brand and I dont think theres many brands out there to compete with Kenmore refrigerators. The refrigerator runs forever. It is very rare that they ever go out or have anything happen to them. But I would definitely look into making them more childproof for all refrigerators and not just the fancy ones. I would also make the inside of the door more sturdy where the condiments and the butter go for they are easily broken. But overall, it has met every expectation and I was very pleased with the outcome of our experience with Kenmore refrigerators.

I bought it (Model 65633) on 10/24/04 and have had the repairman out here at least 10 times. Now it is not cooling and ESP is saying it is the lines in the freezer and they will not fix them. We have a refrigerator in the garage for the last twenty years which my husband grew up with and it has never had a repair. There is no quality to your product and we will never buy a Kenmore again. I have told family and people who come over the same. What is wrong with your product? Initially, we were using A&E Repair at 800-905-9509 recommended by Sears. Thanks to them, the ice maker still does not work.

Its a nice refrigerator. The ice maker makes my ice continuously and it has never been empty when I went to get ice. It has always been a reliable refrigerator. It always has kept my food fresh and has never failed me and my family. I like the side by side with the people who live in my house. It is good for the amount of storage space needed to store the amount of food needed to feed my family. I also like the fact that it is a long-lasting refrigerator and freezer.

This refrigerator always kept our food at the exact temperature that we wanted. Construction was top notch and it generally gave the impression of quality. I would, and did, buy this brand again. Our refrigerator was designed very well with some really nice features like gallons and 2 liters in the door, and convenient locations for butter and eggs. The interior and exterior were both visually appealing and all surfaces were well made and easy to clean. Our kitchen looked its best with this refrigerator in it. Thanks to great material choices and quality construction by Sears, this refrigerator looked like it was worth much more than it actually cost.

I really like and prefer the side by side doors rather than the classic top and bottom. Ice and water dispenser is also a must have. Another important feature I look for is adjustable shelves. No one person is the same and the same goes for food organization in your refrigerator. This Kenmore refrigerator caught my attention because the sale price and the features I previously described. However, I dont care much for stainless steel anymore as I find it more difficult to keep clean and looking nice with children in the home. This refrigerator is also very heavy and hard to move. Once a year I do spring cleaning and my previous refrigerator was quite easy to move to clean around. This thing is a beast and took both my husband and myself to move for five minutes of cleaning. There should be some kind of wheels or something to assist in this.

The refrigerator is good. I never had one better than this one. It works really well. It is the best, and I really like it. I love it. The size is good. It fits all my needed items. It is really good for me and all my family. It is fantastic. I love the appearance. I dont like the colors very much, but the size is good. It is a little expensive, but I understand it because it is a fantastic refrigerator.

I like that there was a large produce drawer with plenty of space in it and the temperature control was nice especially when things at the top were freezing cause it was too cold in the refrigerator. But the ice machine would sometimes not work and stop making ice or the ice would all clump up and would not come out of the dispenser so a better ice machine would be good. Also, I thought the water went a little slow. But Kenmore has met our initial expectations and it is a trustworthy brand that I would buy again.

I purchased this Kenmore from Costco online. It was delivered on May 24, 2021. After a couple of weeks of use I noticed the freezer was icing over and the seals to the freezer and refrigerator kept coming loose. I contacted Costco concierge service and they sent a Kenmore repairman. The Kenmore repairman noticed the seals coming loose without me saying anything and then he noticed the seam around freezer had been siliconed. The Kenmore repairman advised me to return the refrigerator and get a refund. Sears, Kenmore, or Costco wants to take responsibility for this fraud. I have never had a more frustration experience, dont buy anything from these people.

I purchased a Kenmore Elite Refrigerator 18 months ago based on Kenmores past history of consumer confidence and quality products. When one spends over $2000 on a refrigerator, the fair and reasonable expectation would be that the refrigerator would last more than 18 months. The refrigerator has already failed after 18 months of use and I am being told that they need to send a service tech to diagnosis. The refrigerator has a new technology with WiFi so I was informed from the get go they could diagnose the problem from remote. When called, they said they could not do that and would have to send a repair technician. I asked them to waive the fee since I had already paid for WiFi service and was told flatly no after at least 8 phone calls to different people in different departments. Not only do they have to send a tech to now diagnose the problem and I pay for the service call, the motor or whatever is no longer covered because its past a year old, and they will only cover the compressor. I am disgusted with the quality of this Kenmore product and will be writing a letter to corporate. Their solution is for me to purchase an extended warranty at $40 per month. Thats $600 per year. Its become crystal clear to me why the once venerable Sears and Roebuck Company is closing stores all around the nation and is rumored to be on the verge of bankruptcy.

I bought a brand new Kenmore side by side because I had previously bought a Kenmore refrigerator 35 years ago and it is still running. My new one was beautiful but it died in 2 years 3 months. Compressor is totally shot and 1 year warranty covers NOTHING. I had the local refrigeration repair company come out that is reputable and honest. He didnt even charge me the full price for a house call. Thank goodness I kept my old fridge and plugged it in and it runs fine. I will only buy American made going forward and have learned my lesson... Always get the extended warranty.

The Kenmore refrigerator I had was an upper freezer/lower refrigerator model that actually ran for close to 15 years before I had to replace the unit. It never broke down but it never had the extra amenities like Ice Maker. It was the only refrigerator I owned that never experienced zonal freezing, where items in the back of the fridge will freeze. Overall a steady workhorse unit.

We bought this fridge new at a scratch and dent appliance center. It was delivered on September 23 and by January 7 it stopped working efficiently after 115 days. The service tech says it is a bad/leaking evaporator, so we are awaiting news of what will happen next. A Major inconvenience to say the least. We have gone to the dealer once already today and will need to return to negotiate what happens next. The warranty was only for 90 days, so hopefully we can work something out.

We always look for the brand Kenmore as it has always been dependable and weve never had any problems with that brandmaker. The price was perfect for our budget, the style was exactly what we were looking for and it had an ice maker. We like the double doors & its lasted over 30 years with no problems. Though Id like them to have wider freezer side and a different color such as white since mine is an ugly almond.

For our family this was the perfect fit. Theres easy access in the freezer with the shelves, and the adjustable shelves make storing larger items easy. The refrigerator space is also adjustable and useful for larger milk and other items. Never had any problems with mechanical issues. Very efficient and reliable. The modern but simple design is perfect for an older kitchen that we have. The features are modern, but not overboard which leads to a economic unit that still has the appearance of a much more expensive unit. The contour also fits well into the space that we have and by keeping a simple but glossy white color it helps us to be able to draw attention to the older design of our house and not having your eye drawn to the appliances.

After buying 3 Kenmore appliances from Sears (recommended by friends) I have had to pay out $300 for repairs to my refrigerator that is barely 3 years old. Is this the quality of the parts used to construct their appliances?? I am now waiting for something else to happen to, unfortunately, the other 2 appliances!! Not happy with Kenmore/Sears and will try to avoid products by that company.

The Kenmore refrigerator has been one of the most amazing things I have ever bought. It is just as good now as it was the day I bought it. It keep everything nice and cold. Its very quiet sounding. I have four children and two adults in the home which means we have the need for a lot of things to be on hand and in the refrigerator at all times and this size works well for us. Its not one of the fancy looking new models but it fits right in with all of our other appliances in our home. I enjoy the looks it provides on the kitchen. This product have reached to the star for its value. It was a great price and has paid for its self over and over. It is a wonderful product and has saved me tons.

I had one and it failed after 8 months. It took me two weeks and multiple visits to try to repair before Sears finally decided to replace it. I had to spend many hours on the phone yelling to get anything done and was without a refrigerator for 3 weeks.

It worked really well except the shelves kept breaking on the door. It kept veggies and fruits, and lunch meat cold in the bottom drawers but be careful not to turn too cold because if you put anything on the top shelf too cold it will freeze. It was good for when I needed it. Freezer is small but fridge part is big enough to put gallon milk on bottom shelf. A little too small for my family of 5. It would get overstuffed with groceries and leftovers. It was white with freezer and fridge. It had glass shelves and two drawers in the bottom of the fridge for meats and veggies. The bottom above the drawers was plastic and breaks easy. The door of the fridge, the guards break off easy. It was a good value for a small family or starting out with a basic fridge. It held a good amount of food but the freezer... it was very small basically for ice and a few meats.

Greatest fridge Ive ever owned. Kenmore is always high quality, and this is no exception. While this is the first BRAND NEW fridge Ive ever owned, this for sure will not be my last Kenmore. More than enough size for a family of three. The freezer is great for storing meat when its bought on sale, and the fridge is plenty big enough for even the pickiest person. It was a little more expensive than I expected to spend, but in the big picture, well worth it. Sure, you could spend less, but in the long run, youll pay more in loss of quality, and needing to replace it sooner.

In 2012, we replaced our Kenmore Refrigerator (15 years old) with a bottom freezer model 596.72003014. Thirteen months later (less than 30 days after the warranty expired), water was pooling on freezer bottom. The first Sears repair appointment was cancelled late in the day due to a repair truck breakdown. I rescheduled and guess what? Cancelled again due to a repair truck breakdown. Finally, someone showed up and repaired the problem in January. Seven months later, same problem. This time Sears acknowledged there was a design issue and had developed a fix. Didnt matter that it was a design problem - I was still charged for the second repair. Today, water is now on the floor from refrigerator. This will now be 3rd repair in 7 months. I have always purchased Kenmore products, but obviously the quality is not what it used to be. Even though the refrigerator is less than 2 years old, I am already looking to replace it with another model (Not from Sears). I would never have imagined Sears quality could fall so low.

I loved the alarm on the door. It was very helpful with my special needs daughter who only partially shut the door. Plus I loved having the filter for water and ice. I loved that it wasnt too large. For me the size was perfect. I needed that space as my daughter and husband ate a lot. Previous refrigerators were too small for me. I purchased this one specifically for its size. I was going for a stainless steel look in all my appliances and I started with this refrigerator. I love the Kenmore brand. All of my appliances will be Kenmore stainless steel. The amount I paid for this refrigerator was a little extra and that was only because I had purchased it through a rental place. Had I purchased it through Sears and my credit were better at the time, I would have paid less for it.

It was pretty on the outside. I especially liked having the ice and water feature on the outside of the fridge. It fit pretty perfectly in the space I needed it to and there was adequate freezer and fridge space that I could fit all of the necessary food. Also, it was very easy and convenient to use. I bought it for my first place when I was 22 and it lasted me about 5 years until I left and moved on. It was a good price for what I received. It worked well and I did not have any problems in the 5 years that I owned the product. I would definitely buy this product in the future for my next home.

Bought it and have not had any problems with it. Runs good and keeps things frozen. Have not had a problem with it frosting up. Dont think we have ever defrosted it. Would recommend to others. For the size it works great. We use the freezer for extra food. We are a family of five and it suits us perfectly. It is great to have space to keep extra food. It has a sleek design. It is just the right height and width. Not too big and not too small. Perfect for our families needs and looks good too. The price was just right. Needed a freezer to store extra food. Didnt need anything fancy. It gets the job done without breaking the bank. Would definitely purchase again.

Never had any problems with my Kenmore refrigerator. We lived and owned the house. It was in for ten years. It was sold with the home in 2001. I would certainly own another Kenmore if the situation became part of any decision we would have to make.

I bought on sale with a good deal and it was pretty cheap when I was on a very small budget and didnt realize the freezer was so little till one day I went to buy a lot of frozen foods and then didnt really have much room to put it. I just hope they make the freezers more bigger and I get a good upgrade soon. But the fridge side is so roomy and I like the built in ice maker and water.

We have basic Kenmore refrigerators with no water connections and a self-defrosting top freezer. It performs very well, spacious and for all the years we had it, there has been no service calls.

Kenmore has always been a trusted brand in my family. It’s the only brand we have ever used. As far back as I can remember we always had a Kenmore refrigerator in our home and in my grandparents’ home as well. I love my Kenmore refrigerator. I like the space in the fridge and I love the color and design as well. It’s great investment for my family. I can always find enough space for all my groceries or whatever I need to put in my refrigerator. It seems to be a perfect fit for me. The size is great and it works perfect. I would recommend it to anyone who needs a great refrigerator.

I like my refrigerator from Kenmore. It has been a good thing for my family. I like the fact that it dispenses ice and water that are filtered and safe for me and my family. The refrigerator I owned in the past would always shut itself off, therefore spoiling all my food and causing a huge mess. With all the technology that lemme provides I dont have to worry about my money going to waste.

Fridge, Freezer, and ice maker all work wonderfully. We havent had any problems with it except for the ice getting stuck once. It fixed itself. The Fridge part is a great size. The freezer is a little small for how much frozen food that we buy, but we have a mini-freezer for what doesnt fit in the main freezer. Fridge is nice looking. Its sleek and well put together, a great addition to our kitchen. I would recommend the look for most kitchen styles. We got our fridge for a good price for how well its worked and how great it looks. Im super happy. Would recommend for people searching for a good deal.

Poor Ice Maker performance on our Kenmore model 106.5113 Refrigerator (Purchased April 21st, 2015). We are dissatisfied with the quantity of ice our new Kenmore refrigerator produces. We called Sears for a repair technician to come out and look at the unit. The technician explained the Sears no longer offers a repair service for these units and he was a third party contractor. He couldnt find anything wrong with the unit and said the new unit is not as good as the old ones. He suggested the accelerator option to force the refrigerator to make ice faster. I told him we tried that and even in accelerator mode, it only fills about one-half of the ice bin in twenty-four hours. We usually do without ice about midday. Our last Kenmore lasted 24 yrs and until the day it died it still would fill the ice bin in less than 24 hours. I wish I would have had it repaired now instead of this piece of junk. His only advice was to use accelerator mode. This is an indoor ice maker and it is very inferior to our previous machine if thats the case. We use to fill a small ice chest with our old machine and it would be full again in a few hours. I dont ever remember this thing ever being full. I gave their service department a poor review so they called me back for a follow-up and said that Sears didnt make Kenmore anymore and I would have to contact the manufacturer. They said this was a Whirlpool unit, gave me their number. I called Whirlpool and they said they didnt make the unit either. Im going back to the store for a refund. No wonder Sears is struggling these days. What a nightmare!

The refrigerator works as expected. The refrigerator kept food cold, wasnt too loud. The refrigerator had enough room to store all of my food and beer and stuff. The refrigerator also didnt take up too much physical space in my kitchen and fit well in there. It is a little boring and plain but the refrigerator is also not too hideous either. I cant complain about its appearance too much. Maybe color it up a bit and make it look modern. I thought the refrigerator was a good value. The refrigerator did the job it is supposed to do and it didnt seem overpriced when I purchased it.

The Kenmore was quiet, kept cool, and was separated into convenient compartments that made food preservation safer, and preparation faster. The freezer compartment worked which was the main complaint with my old unit. It had a great deal of storage space. I was extremely satisfied. However, I would like to have the door shelves deeper to hold gallon jugs (milk, tea, etc). At the time it held only things like ketchup, mustard, other condiments, etc.

Has been working for 18 years. It is reliable and long lasting. Never had any problems with it in eighteen years of use. Stays cold. Keeps food cold and frozen in freezer. It is large enough for two people to keep their foods and beverages in it. It would be nice to have one a bit larger though to keep large packs of beverages in. It still looks the same after 18 years of use. The appearance has not deteriorated at all. It is still white and clean looking. I would recommend this fridge because for the price it is really great that it has lasted almost nineteen years now. It is a great value.

Purchased the Kenmore Elite French Door with the Grab-N-Go door in August 2014. Since the price of the extended warranty was about $900 we did not purchase it. At the 18 month (July 2016) point the cooling coils in the refrigerator portion we developing extensive icing and it was actually pushing the bottom drawer outward. Sears couldnt get anyone out for 5 days so we called a local appliance repair person. They came twice but we unable to make any repair but show me a part that they thought might be causing the problem. Sears overnighted me the part and I was able to install it. It did seem to initially fix the problem but now (October 2017) about 15 months later, I again have the same problem. I have ordered the part again, the controller assembly which apparently should control the defrosting of this coil. Not sure if these parts are poorly made (LG) or that something else is a problem. These refrigerators are not repair friendly.

We have had the refrigerator for 8 1/2 years. No problems, so we are happy with it. We have referred Kenmore refrigerator to our friends and our daughter too. The freezer works well too. I like to cook and bake enough so I can freeze leftovers. This saves lots of money. My husband loves chili so I put the extras in small plastic bowls so if he wants chili he can go to the freezer and have his chili.

Its worked great except the ice maker freezes over now and the drawers inside the main part of the refrigerator have cracked and has holes in them. Have to use ice cube trays. Need to replace. Have had it for about 8 years. It could be a little bigger for my needs but I just do not have the space for a larger refrigerator. It is white and looks nice. I think it should have lasted a lot longer than it did. For what refrigerators cost they should last at least twenty years.

Bought our refrig off sales floor at reduced cost Sears store. There were no visible signs that it was bumped or bruised, but it was a good deal and has met our needs. It has a side by side design so that the freezer section is easy to access and readily see its contents.

My experience was very satisfactory. We priced around at many stores, including Best Buy, Silver City, Appliance City, etc. The price of this refrigerator was better than the other stores. The refrigerator was almond color and matched well with my kitchen. It was of ample size and was easy to place large items like pizzas, turkeys, etc. It also kept the foods at proper temps and lasted many years without needing repair. I would most likely purchase stainless steel and Kenmore in the future. I would like this for all of my appliances.

I chose the Kenmore refrigerator because Kenmore is a good, tried and true dependable company. When I go to my fridge I dont think about the motor going out but that its a Kenmore and this baby will last forever. It was spacious and the extended personal choices of the cold settings were easy to use and convenient. I absolutely loved the soft close doors and drawers too. However, I disliked the lack of color options. The designing team could have designed a less basic and more comprehensive look to the modern generation bracket that I fall into. Also, if Kenmore would have added more features in the water and ice and if the control panels were lit well like a blue LCD that would be just perfect. Other than that, its a literal peace of mind.

The best thing about this refrigerator is the appearance, it makes it desirable for the buyer, because of its beautiful colors and the sharpness of the material. The bright makes you reflect and the best is to buy it. One of the things that attract attention is the price, very suitable and affordable for all people who want to have a quality refrigerator. A refrigerator that tends to all kinds of inches and fits a lot of things because of its good design and spacious size, both high and wide is excellent.

I bought a Kenmore Elite refrigerator from Sears less than three years ago. I have had technicians out at least three times this year because it keeps breaking. I get a different story and different bill from them every time. It is broken again, and had another appointment scheduled for tomorrow. 6/19/19. Now it is pushed back to next week. And I keep getting charged, and now Sears has raised the diagnostic fee for a call out by 13%. Last technician told me they have a lot of problems with the Kenmore Elite refrigerators - DONT BUY ONE!!!

I bought Kenmore Elite fridge. For only a couple of years, it has so many problems. First the plastic door holder broke, and they are not cheap to replace. So far I spent at least a couple of hundred dollars to replace them. Then the door near ice/water hold starts to rust. The worst quality fridge. If there is 0 star, I would put that as 0.

Bought a Sears Kenmore Elite refrigerator for $2200 in January 2014. It stopped cooling in June 2018, the refrigerator is not under warranty but the parts and labor are under warranty. In the last 2 1/2 months I have had 10 appointments to have it repaired. It would work for 4-7 days and then stop cooling again. The last 2 appointments they didnt even show up and said the refrigerator is condemned and cant be fixed. One of the technicians told me the parts are inferior and not expected to last. Today I spent an hour and a half on the phone with customer solutions. After 1.5 hours all Jerry said he could do was to set another appointment for repairs. The ice maker also leaked and the excess ice would have to be cleaned about once a week. I was not satisfied with the product, the service, or the warranty. Not recommended.

Keeps food cold without freezing. Freezer works perfectly. Ice and water dispenser work nicely. Absolutely love the finish. Awesome machine. This refrigerator has quite a lot of space. Enough space to fit food and condiments for a large family. The ice capacity is sufficient for a family gathering. The finish is nice and does not mark. Easy to keep clean and maintain a nice finish. The shine is fabulous. Fits nicely with my other products. The price of this refrigerator compared to others Ive seen is comparable and the performance you receive is exceptional. Most people would be quite happy with this product.

Just bought a house and appliances were left in kitchen. The Kenmore Side-by-Side refrigerator was made in 2006. I unplugged it and took out the drawers and shelves. I started washing the parts after two days. I got through most of it but when I immersed the bottom shelf in the lukewarm water, it exploded! The explosion was traumatic. The thousands of glass fragment went in my hair and clothes and into the garbage disposal and all over the kitchen floor. I cant even go near the refrigerator! I would like to sue the company. Any suggestions?

I have a two year old Kenmore Elite refrigerator, model 79574023410, a bottom freezer with top French Doors made by LG (Im told). This was delivered in October 2014. It has failed twice and Sears does not feel this is unusual. The first failure occurred in July 2015. An error code and a warm refrigerator got me a new motherboard installed still under warranty. This was a common problem with this model, I was told.On September 27, 2016, the ice started melting through the ice maker on the door and both fridge and freezer stopped cooling. The $99 Sears diagnosis on September 30th was a failed motherboard. Not under warranty, though it happens a lot with this model (corrected in newer models Ive been told) they will fix for $370. My complaint to Sears regarding this cost went nowhere. They only suggested I buy a warranty for $500 a year to cover these types of issues. I declined.A private company ($140 to come and diagnose) found the board to be OK, but the compressor was bad. I had been told that the sealed system (apparently includes compressor) was covered for 5 years. Called Sears to return (now October 10th, 2 weeks without the fridge) to repair. New Sears tech finds compressor and fan motor is bad. Replacement is $480 including free compressor covered by warranty (part only) and another $99 to have Sears back out.Multiple calls get me nowhere. Some call center folks are sympathetic, others not. All can do nothing for me except offer the $500 warranty to cover service. No one is able to tell me the terms of my warranty. Im often told the technician is the one who can tell me and is also able to adjust costs. The technician who is still there as Im on the phone shakes his head when I pass this info along.There is nothing they will do for you except offer for you to pay an additional $500 a year to protect against malfunction of this lemon refrigerator. Half of the call center workers agreed that a refrigerator should be able to last more than a year without needing major repair. One commented that I could not predict the future and could not know whether or not this is a bad appliance. I disagreed. You can even pay more on your warranty so they will cover the food you lose when it breaks again! They think of everything. I have been told of many problems with this model of refrigerator. Sears will not be held accountable for selling a shoddy product. I cannot recommend purchasing appliances from Sears.

Its great and never stops working on me. It never defrosts or freezes up as well. The sticks on the computer never get loose either. It also has a great price. The size is big and can fit all of my food especially the refrigerator. It never lets my stuff get too hard or moldy either. I can fit a lot of food in there also. The appearance is nice. Its gray color and it looks fancy and up to date. A lot the gray color doesnt fade and the stainless steel doesnt get rusty or mold on it. The value is great and I got it at a discounted price because Im a loyal customer at a particular store. Also the squad came into my home and set it up for me.

My previous refrigerator stop running and the Kenmore was on sale and I was fortunate enough to buy it. It was the right price and size that I needed at the time of purchase. I enjoyed it. I like the space inside, the shelves and the vegetable trays. I also liked the freezer space as well.