I bought a Kenmore Elite refrigerator in 2015. By 2018, it was no longer cooling properly. The product was still under warranty, so I called Sears to schedule a repair. The earliest they could send a technician out was 8 weeks. It was summer, and I have 3 little kids to feed, so after a week of living out of a spare mini fridge in my garage, I called several other repairmen. No one would touch it. They all said that Kenmore is really made by LG and they are known to have major issues. One tech said he doesnt work on LGs because its not worth my time - it will break again and I will have to be out here every few months. Sure enough, when Sears finally did get to fix it (replaced the compressor) it broke down the following year. A different tech boosted the Freon in the line and said these refrigerators are known to have leaks in the line. As I write this, my fridge is not working again and I am dreading my call to Sears - their customer service is terrible. My 5 year old refrigerator is worthless. Long story short: I used to trust Kenmore products. Never again. Do not buy!

I chose Kenmore mainly for the price point and because I grew up with Kenmore appliances. My first Kenmore refrigerator lasted just 5 years and on credit. It was about time to replace it when it was paid in full. I always felt Kenmore appliances as being constructed very well. It was ergonomic and intuitive as far as space use. Also I found it easy to remove drawers and shelves to clean, and the construction resisted breaking and discoloring. But it was much louder than expected, the freezer temperature was not as easy to regulate. It was harder to move when cleaning behind it. I prefer a wider freezer section or positioned at the bottom.

Beautiful looking refrigerator with sleek style. Comes in white, black or stainless steel. You can also get the stainless steel in no smudge protection to keep finger prints off of it. Nice easy grip handles makes the doors pop right open without much force. Great quality product that has great features and size. It has plenty of room on the freezer and refrigerator side with adjustable racks to fit larger items on the shelves and to fit all your groceries the way you need to. Deep shelves to fit all your leftovers too. Water dispenser with a water filter and ice cubes can be cubed or crushed also with filtered water. Also, motor runs so quiet you dont even hear it. Great value for everything you get with this refrigerator.

I bought my Kenmore Refrigerator a while back and it is still in good shape. When I bought it, I didnt want to spend a lot and so I chose this one. The fridge is white and while I am not really picky with colors, you will be able to notice the dirtiness quickly if you tend to spill things. Also, we are a family of 6 so we tend to buy a lot. The normal side where you put eggs and milk is okay. The space is big and you can put a lot of things there. But, I believe the freezer side is too small. Nevertheless, everything we buy fits.

If it work I like it. I like my food cold and my beer cold and more. It got 2 door. It make ice. It get really cold. It look nice. I get a drink from it. It nice when you need a cold drink. My refrigerator is white and has two black handles. It is modern looking and cleans very well. The space is large and holds quite a bit of food. It has clear glass shelves and two crispers. Since I bought it used, the value is probably about $300 on the market. But it works as well or better than a brand new one. To me it is more valuable than buying a new one which may not work as well.

I love my refrigerator. It is big enough just for what I need and it is clean and simple looking, keeps my stuff fresh and crisp for a long time and my freezer cold for a long time. It has not crapped out on me yet and hopefully wont. I just wish they had different colors. I havent seen a black one yet in my model. But I am pleased with the model that I have and would not change it unless it stops working.

I purchased a Kenmore elite model 74015 fridge freezer in November 2015 from Sears and after only four years the compressor and cooling system failed. Sears could only offer a service technician to come in a weeks time to fix it. I will not be buying another Kenmore product. The quality and service are dismal.

Works well, super effective. Eco-efficient. Saves time and money. Keeps food fresh and at a constant temperature at all times. Absolutely love this fridge. Fits all of my items and keeps them organized so I can reach them at a timely manner. You open the fridge and you see everything at once. This fridge is absolutely awesome. This fridge has a sleek modern appearance and for the price, it makes me look like a rich person. Everyone needs this fridge because it will make their home look amazing. Absolutely the best you can buy for tour money. Ill definitely only use Kenmore appliances from now on. Very very affordable and efficient.

It works really good. Definitely worth the money I paid for. I have no problems with it. I would recommend to other people who are shopping around for a refrigerator. It is a good size. It is hard to buy a lot of food at the same time since it isnt too big. I wouldnt recommend it if you have a big family. I am very happy with it. It is nice and expensive looking. I like the way it looks and feels. I would recommend to all of my friends. It was definitely worth the amount that I paid for. I love it! The product has been working amazing since the day I got it. I would consider buying another one just like it.

Kenmore Coldspot Model # 106-62152110 - I have had Kenmore appliances all my life and never have I had one go belly up in less than 3 years, most lasted 20 years or more. We bought a side by side, a stand up freezer and an extra refrigerator for our pantry, which was the last one we bought and it was 11/11. About 2 months ago it began not cooling right and had to be turned up and even then the freezer was not freezing. Ice cream was like milk and things in the refrigerator spoiled. We live out of town, 40 miles to Costco, so like to avoid that trip by having this extra appliance. It took them two weeks to get a repairman then he said it could take up to 3 or more weeks to repair as it was a major coolant leak and may not be cost effective. Since the warranty had passed I was pretty much told too bad, so sad. This is not a Wal-Mart coffee maker or curling iron. Since when can you not expect a refrigerator to last more than 2.5 years? In talking to the Solutions dept I was told they have no phone # for the corporate office and I had no other place to turn. What a joke. Sears has turned in to another corporate bully.

Got this refrigerator brand new. It broke down after only 2 years. It took the guy 3 times to fix it partly because I dont think they knew what they were doing. Now the strip that supposed to keep the doors closed and the cold air in is coming off so if I dont keep checking it the food in my freezer starts melting.

It was a great fridge. It had all the features I needed. It was the biggest and best refrigerator I ever owned. You really should buy one. Youll love it. It was beautiful, lovely, attractive, good looking, matched my kitchen. Best value for the money. Especially given that I didnt pay a cent for it. It was a gift.

Im able to adjust the temperature so food is always fresh. Lots of storage space. Adjustable shelves make storing easy. Its not difficult to clean even with kids touching it a lot. Lower on my refrigerator budget. All around enjoyable. I am happy with the size of the refrigerator. It does not take up much space in my kitchen. The multiple storage containers within the refrigerator is convenient. The refrigerator is sleek and stainless steel. It matches my other appliances and have gotten many compliments. It has really completed my kitchen. The refrigerator has so far lived up to my expectations. I have had no issues with it this far and enjoy it. To me it was worth the cost.

I love my Kenmore refrigerator. The food stays fresher longer and the freezer is the best part - anyone who has kids or grandkids and loves to make jello or freezer pops this is a must have. I love it. My freezer room is amazing you can fit about anything in it. I love to freeze green beans in the summer to eat in the winter. My freezer has enough room for me to do that. I love the way it looks. It could fit perfect into any space and has lots of room for pictures on the front and the handles are easy to open and easy to close for me and my grandkids. I have severe arthritis and I have no problem opening and closing it. I think you actually get more bang for your buck with this amazing fridge and freezer and the room is amazing and you have an easy clean freezer and refrigerator. How many women want that? I do and the room I love it.

We bought a really expensive, top of the line, Kenmore Refrigerator 7 years ago. The kind with the display on the front that lets us specify how many oz/cups of water to dispense, etc. Recently the whole front display stopped working. We also have a valid warranty. After waiting two months and 3 visits from the repairman, were told they cannot fix our display on our refrigerator. They could fix it if we had a black refrigerator, but they no longer make that part in white to go on a white refrigerator (They did offer to put the black part onto our white refrigerator which takes up a substantial part of the front and would look ridiculous to have a white + black refrigerator in our all white kitchen). Top of the line refrigerators are supposed to last more than seven years. And their warranty is crap. They used to be rated high for customer service which is why we bought a Kenmore and paid extra for the warranty, but now it seems theyre all too happy to collect money, but when it comes to replacing parts with the correct replacement parts, they cant deliver.

Its got minimal room so I cant get a lot in it. It has 3 drawers for meats, vegetables and fruits. It gets most of my food in it and gets the job done. It has enough room to get most of my stuff in it. It has a small top freezer big enough to hold most frozen products and a pretty size fridge to get most food in it. It doesnt take up a lot of room in kitchen. I bought it at a reasonable price which was very affordable to me and my budget. I didnt overpay at all.

In July and September my refrigerator was repaired because it wasnt maintaining proper temperatures. Right now (6 Nov) I cannot get the freezer to get below 10 degrees. It is so painful to take everything out of the refrigerator.

I liked the good quality and name recognition. I saw a great advertisement regarding Kenmore when I was looking for a refrigerator that really swayed me. I wanted a dependability refrigerator and Kenmore seemed like a good choice to me in that regard. It kept my food and other items at a constant temperature that was cold enough to prevent my food from going bad which is exactly what I wanted it to do. However, it is scratched easily when in daily use and it scratched the floor as well whenever I tried to move it. It is costly to repair as well. I had it break down once and it cost an arm and a leg.

The Elite was purchased November 2011. The repairman is here after a 5 day waiting period. The refrigerator had lost cooling first in the freezer and then the upper refrigerator. He found the freon to be low. Now to fix it first is a process to find the slow leak, then order the parts and then repair it. This process will take 1 to 2 weeks. The cost for repairs will be around $700.00. I was informed that the compressors on these refrigerators commonly go out... Maybe not a good purchase. The refrigerator is out of warranty and I did not purchase an extended warranty. I have purchased Kenmore products for 30 years or more and this is the first one that has been a lemon, a very costly lemon.

Kenmore French Door Bottom Freezer Model 253.7031 Purchased 12/12. Warranty up 12/15. Bought Home warranty this month 8/16. This has been a very poor appliance. Had it just a few months and ice maker quit. Tech came out and did a workaround to get it to run. Has always been noisy and didnt cool as it should. Warranty on fridge up six months ago. Called due to a leaking problem. Sears sold me home warranty. First 30 days will only pay out $500.00. Tech came out and said that it was structural and could not be fixed. No insulation in the back. No wonder it was noisy. Sears is not backing it other than $500.00. This is a sealed component and should be covered for a longer period of time. I spent close to $2000.00 for this fridge. I want the $500.00 to go somewhere else to purchase and they refuse. Why would I purchase from them again? Sears no wonder you are going under. Poor quality appliances. I called in and was transferred to four different numbers. You need to work on the customer service. I do give them credit that every person I spoke to knew this was a problem with the fridge.

Kept produce cold, freezer had constant temperature, good air circulation with very little frost. Both freezer and fridge are easy to clean and have good insulation. A bit larger than what Im used to but it can fit anything you need. I never ran out of space and it kept everything a constant temperature whether it was empty or full. Surfaces are easy to clean, handles are comfortable to use. Typical pricing when compared to other fridges, slightly more expensive but it is also a well known brand so I can deal with that. Good warranty available.

This refrigerator is perfect because it is low cost yet it is incredibly effective! It has settings so that you can choose how cold you would like to keep your refrigerator. It keeps my vegetables crisp and it is overall great for the value! Plus it is very easy to keep clean. This refrigerator is the perfect size because I can fit all of my groceries in it! It will easily hold 12 packs of soda or cases of water. In addition I am able to have plenty of room for all of my fruits and vegetables and meats.Overall the refrigerator in itself looks fine. It is modern in a nice way that is easy to keep clean. With it being white it matches and goes with any decor. I absolutely would recommend it because it is low cost yet very effective. When it comes to refrigerators they are usually pretty expensive. This refrigerator in particular is less expensive and you will not sacrifice quality. The quality is excellent. It keeps your food cold and it has a great section so the cold air does not escape.

We bought a Kenmore Refrigerator Model #25360082412 in April 2016 that went dead in July first week. We called Sears as it was covered by a Master Service Agreement for which we had a hefty fee. It took them two weeks to come and inspect. The technician acted friendly, blamed Sears products (“very poor quality”) and also said that the compressor has gone bad. He also said that in such cases, fridges should be replaced with a new one whereas Sears is pressurizing them to get it fixed. He said he has to order the parts and not sure when the parts would come. When contacted Sears, the reply was that they need to send another technician to confirm what is wrong. Another technician came yesterday and the same scenario all over. It takes awfully long time to get hold of a person to get an answer and the person we were able to get connected said this morning that the first technician had written in his comments that we had refused the repair work. Only after three failures Sears would replace the fridge and that has not happened in our case according to him. We are waiting for the parts to come and have an appointment in ten days to get it installed, assuming the compressor arrives by then. The service by Sears is extremely bad. When you call, you get someone in Philippines who have no knowledge or understanding of appliance breakdowns and mere note takers. In a nutshell, we still have no fridge after six weeks.

Great, fits lots of food, right size to fit in your kitchen, the color is is great, the Kenmore refrigerators are great. The colors are great and the food fits just perfectly.

I purchased a brand new Kenmore refrigerator 8/2018 and the compressor blew 9/27/2020. I called to set an appointment date for service and they failed to show. My appointments are now continuing to be rescheduled later and later in the month. This has changed every other day via text or automated calls from 10/6, to 10/7 to 10/19, to now 10/20! I have received no explanation as to why my appointments keep getting changed and no acknowledgment regarding a service request for a refrigerator which is an ESSENTIAL household item.I’ve expressed that I have 3 children in my home and that I was buying ice to preserve milk and eggs in coolers. I’ve lost wages leaving work for a service that never occurred, in addition to losing all my food in the refrigerator and freezer! No coverage because I didn’t purchase an extended warranty. I paid $170 for an outside technician to come Evaluate and repair but I have to have a Sears technician inspect it. The compressor is covered under the manufacturer warranty but I’m responsible for the service visit fee- no problem, if I can only get someone out to do the service. I never imagined that I would have a major part go in just 2 years. All my appliances are Kenmore????

I love my Kenmore fridge! It works to the fullest to my advantage! It has everything I need and more when it comes to a fridge. I use it to the fullest capacity and I absolutely love that it has the night light outside and the ice maker that dispenses both cubed and crushed ice which I prefer the crushed ice myself and my boys absolutely love it too!

Its a nice refrigerator. The ice maker makes my ice continuously and it has never been empty when I went to get ice. It has always been a reliable refrigerator. It always has kept my food fresh and has never failed me and my family. I like the side by side with the people who live in my house. It is good for the amount of storage space needed to store the amount of food needed to feed my family. I also like the fact that it is a long-lasting refrigerator and freezer.

Kenmore is a well-known brand. We have always heard that Kenmore is a great product and even when I was a child, my parents bought Kenmore appliances. We have a very small kitchen and Kenmore was one of only a few products that had the right size that we needed. We couldnt beat the price at the time and my parents had a Kenmore refrigerator too. Our Kenmore refrigerator lasted 10 years with 2 kids and a husband that were constantly opening and closing it. It was also very spacious to keep a lot of food and it never leaked like the refrigerator that I have now. But we would have liked an ice maker instead of having to make ice cubes on a daily basis since theres 4 people in my house. Nevertheless, we would buy a Kenmore again.

We bought a Kenmore to go in our new home. Its a white fridge with a freezer on the top. It has an ice maker which we have never had a problem with. I love this fridge. Its very roomy and has spill proof shelves. Its so easy to clean and keep organized. There are 3 drawers on the inside. One I use for small packages of stuff (cheese, pepperoni, lunch meat, etc.) and the other two are used for veggies & fruits. The drawers on the door are wide so they fit multiple items. The drawers on the door are also adjustable so if you have a taller bottle, you can move the shelf up to accommodate it. Love this fridge! Zero problems with it!!

Kenmore has a good reputation as quality purchase. It never let me down before. Every time we have needed a new appliance the first thing my husband does is go to Sears and looks at Kenmore. I was replacing old appliances as they broke trying to get all white and the fridge was the first one I was able to do that. I like the filtered ice and water dispenser, side by side doors, moveable shelves, electric controls. It always kept food cold or frozen. The freezer had lots of shelves that were adjustable but I wish it could have been wider. I would have gotten a bigger one if had room for it.

This refrigerator was good quality, it was reliable. Would of enjoyed one of the stainless steel models with the sleeker look and more modern design, but this fridge was fine. It was easy to keep clean even though its white. Also, it was a good size for my family (myself, husband, and one child). There was plenty of room and extra for everything we need. I tend to cool a few big meals on Sunday to last a few days and need to store it in large tupperware or pots and that can take up a lot of room but I had it with this fridge. We had it for years with no problems and I didnt feel like this fridge option was overpriced. I like this brand and its a trusted name so I felt comfortable with what we were purchasing. I would recommend this fridge and this brand.

We purchased a Kenmore side by side refrigerator in July of 2016, also purchased their very expensive 3 year warranty, or as they call it, their Master Protection Agreement. During that 3 years we had eight service calls for the icemaker. After the fourth or fifth service call the technician told us that this model has a design flaw, and that it would keep breaking. Well guess what? They were right. Right after the warranty ran out it broke again and this time the service rep said he could not fix it. The design flaw was in the wiring at the bottom of the freezer, at the hinge where the door swings open. They could no longer splice the wiring to fix it! We paid $89.00 for this service call in which they did nothing but tell us it was unfixable!We contact Customer Service and the BBB to file complaints. Sears refused to help us in any way, telling us we were basically out of luck. They also refuse to refund our $89.00 for the NON-service call. The Customer Service Rep who answered the BBB complaint offered to give us a 20% discount on a new refrigerator. Ridiculous! We will never buy another Sears product. A design flaw such as this should be grounds for a Class Action Law Suit.

My husband and myself are retired. Have no children in our home. We purchase a stainless steel refrigerator in 2014. We have had to replace the handle on the refrigerator 3 times - it breaks in the same spot and the top. The repair man has come out and replaced it each time. But today it broke again. This is 4 times now 2/9/15. How many more times will this happen? There must be a defect in the handle or the door. Need answers to this problem. The model is Kenmore model 1066215311. Serial number U541436167.

The fridge is 5 years old and all the plastic parts of broken by this point, they are very cheaply made. And then they want $70 for a new crisper drawer? Really? But you are stuck. Someone should look into a class action suit.

Bought a beautiful stainless steel refrigerator about 1 year ago. 5 days later the Sears repairman was telling me that the clicking noises I hear in the fridge are due to materials expanding and contracting as the fridge runs, and that it is a design issue and cannot be fixed. 4 months later fridge is warm because the freezer section had ice frozen hard in the air pathway that cools off the fridge so of course freezer is ice cold but the fridge below is warm as no cold air comes through. Today, about 1 yr and 3 months later I have had to defrost the freezer 3 times so my food does not spoil in the fridge. This is my first ever review. I know not everything is perfect always but Im very disappointed with this product. I have talked to friends and the general consensus is that the Sears name no longer means the quality of past years. I guess Im talking about the stuff my parents had which was solid and reliable. Argh, Sears sucks these days!!!

Its really exactly what you would/should expect. Its definitely a quality product. I do really love the whole ice machine bit. Buy some Tupperware though. I like to use the crock pot for roasts and what not and it definitely doesnt fit. Size is fine. Breaking up the roast into smaller portions isnt a bad deal though. Makes it ready to take in my lunch that way, anyway. Black, modern, sleek. I mean, its a refrigerator. Not exactly the centrepiece of a room really. It doesnt stand out though, so thats nice. I dont think Ive ever really looked at one made after the 80s or so that I thought was ugly, really. I mean, considering I barely paid for it, Im pretty stoked on the value. I would have happily paid asking price, though.

I love this brand, hasnt failed me yet! My most recent purchase is a Kenmore refrigerator and I couldnt be happier, it fit perfectly in my new home. Ice maker, water dispenser, and tons of room in my fridge and freezer.

It last a long time, for years and keep things cool. Run very well. The price on Kenmore is good. Good product to have. You can count on the refrigerator to run a long time. I just bought one and this is the 2nd one I bought. My 1st I had about 15 years and still running good.

Runs quite and good. Stays cold and has a nice ice maker. These last a long time and could be used for many years. It outlast others and I would recommend it to anyone. The price is also good. The size is a standard to large size. It has plenty of room for all my foods and it has a good amount of freezer space. With this freezer I do not need to use a deep freeze because this holds all my foods. I love that it always stays cold and runs so well. I love the appearance of these refrigerators. They are very stylish and unique and fits in with the rest of my home decor and kitchen colors. Its a good value based on its size and color and it runs well and could last a long amount of time before having to buy a new one.

Its sleek and very classy and modern. The color is very beautiful and it coordinates with any kitchen or dinette decor. The size is just right to fit in tight areas and is very energy efficient. The size is very good for an apartment size kitchen or for house size kitchen. It is not too big or not to small. Compact and accentuates with any color kitchen or dinette decor. Appearance is very beautiful and very up to date. It will look great in any kitchen or dining room. It will be a conversation piece for many years to come. People will be asking you about it for years. The value of this beautiful refrigerator is a wonderful price for such an awesome item. I would definitely tell my family and friends to purchase it because of the value and the beauty of it.

It is great. Have never had issues with it. Filters water very well too. I like the fact that we can change the temp as well so it keeps things nice and fresh. By far the best refrigerator I have ever had. Very spacious and has plenty of room. I especially love the special compartments it has for vegetables, butter, lunch meat. They are so convenient. It has a very modern look which I absolutely love. The silver makes it look very aesthetically pleasing as it can match many things found in a kitchen. Great value, it seems like it will be very durable and long lasting. I would recommend. You get what you pay for, in this case this item is great.

It is great. It has a lot of capacity and the freezer produces ice quickly. Very resistant to scratches and wear and tear. This fridge is the tank of the refrigerator world. It can hold well over a month’s worth of groceries plus a lot of freezer space for steaks, ice cream, anything you can imagine. This fridge will meet your needs easily. It looks awesome and the finish holds up to scratches and peeling. It still looks new after 5 years of daily use. It will hold up to anything you try and throw at it. It is perfect. It has held up very well. Over the years still works great. It looks like the day I bought it 5 years ago. Its value should increase after such a long time working flawlessly.

The entire unit has plenty of space for your needs of a family, Id say up to 7 people. The refrigerator and freezer space is large enough to hold whatever it is you need. The freezer has never iced up in 13 years, which makes me thrilled. If I had to replace my unit, I would certainly consider another made by Kenmore as I HAVE NOT had any trouble with this one AT ALL. It is a great piece of equipment, just like Kenmores other equipment. You can not go wrong buying a KENMORE!!!! The size of the refrigerator is almost too big for my family of 3. When the holidays come around and I have 17 people at my house that is when I am thankful for the capacity of the refrigerator. The refrigerator holds everything I need it to hold and more. This is a refrigerator that should be highly considered when purchasing a refrigerator. You wont be sorry if you buy one. The appearance of the refrigerator is clean. I have a white refrigerator and is very easy to take care of when something gets on it. With having an upper door for the freezer and a lower door for the refrigerator, this makes it easily accessible to get to the item you need. The refrigerator and freezer has the ability to switch which way the door opens, so whatever way your kitchen needs the unit to fit it will accommodate. Nice. Everything, nowadays, is very expensive. However, like the saying goes You get what you pay for and with refrigerators/freezers you need a HIGH QUALITY one. Kenmore is known and lives up to its name so as you may pay a little more you are getting a much higher quality for your money. Its worth it. Having my refrigerator for 13 years and it is still running like day 1 says a lot to me. Money is tight and I am not having to run out and buy a new one for any reason. Bottom line - Kenmore is a great value for your money.

This refrigerator stays pretty cool. The handle doesnt get dirty fast and nice and steady when opening the door to the fridge. The freezer is pretty spacious for this size fridge and is easy to clean and wipe down. It offers enough shelving in the fridge and storage space. I like the built in shelves in the fridge door and also the built in shelving that the freezer has in the door as well. The fridge doesnt look cheaply made. I like how the fridge has a shine and the surface is very easy to wipe down and keep looking nice and clean and brand new. The value of this refrigerator is reasonable and affordable. I would recommend this refrigerator to anyone who is not trying to spend too much money but want a good quality fridge.

It was more than what I expected and delivered on every aspect. Many people told me good things about it but I never expected. It was very cool and clean. All of my beverages in pristine condition. Down to the innovative edges and every inch and every parameter in just a structure of it was magnificent. Its very boldly made. I like it. The perceived value of the fridge is beyond measure and without boundary and you will not find another product that will live up to the expectations of this. I was very satisfied overall. I would definitely recommend to friends.

We bought a Kenmore Elite refrigerator in 2018. On January 29, 2021 the compressor quit working, food was ruined. Okay, things happen. We called about having a warranty repair. Wife was on phone for more than 3 hours with different parties within the Sears network. Got appointment for February 1st, GREAT service! Service provider contacted us to confirm OUR MARCH 1ST APPOINTMENT!!! Back to the phone calls. ABSOLUTELY NO HELP FOR 50 YEAR CUSTOMERS!!! JUST A LOT OF well, call this number. So if you have a Kenmore refrigerator, I recommend you purchase another brand and keep it ready in your garage as Kenmore doesnt give a HOOT about you after they sell you anything. WILL NEVER BUY ANOTHER KENMORE PRODUCT AGAIN!!! WARRANTY SERVICE?? WHAT WARRANTY SERVICE????

Poorly made, does not stand up to everyday use. I didnt have this refrigerator long before the ice crusher mode went out, shelf cracked that holds the deli drawer, door shelf that holds milk broke, and now the ice maker is leaking. What else is going to happen before it goes out. I am going back to my Amana. No more kenmores for me.

Compressor broke within 2 yrs. Still under warranty but almost 2 months now and still not fixed. Had us wait all day to come out to fix and then called after 5 and told us we had to reschedule. Finally showed up and found they ordered wrong part. Gotta wait again. Thank God we could borrow my sons old old fridge otherwise we would be completely WITHOUT a fridge. Sears told us to notify our insurance company for loss of use!! Thought I was buying quality product but all we got was a high priced cheaply made refrigerator and very very poor customer service. And they are very aware of this problem but not seeing any recalls. Never again Sears! Kenmore! LG!

I have always purchased Kenmore products. The refrigerators seem to last just about 10 years. This current one replaced a brand new one that died within a week. While Sears tried to fix it I lost over $300 worth of food. If it werent for the fact that I had an old 40 year old Kenmore in the garage the spoilage would have been worse. I had to call Sears Headquarters in Chicago to get them to replace the non-working refrigerator with a new one and pay for the spoilage. The local stores tried to fix it, but each time it only ran for a couple of days.The refrigerator has an automatic ice maker that can dispense crush or cubed ice. The water dispenser on the door dispenses filtered water. It is a frostless freezer which is easy to maintain. But the worse feature is connected with the ice maker. It has a lever in the ice maker that is supposed to stop making ice when the container is filled but it doesnt work. The result is the ice container overflow. When the serviceman came out to fix it, all he concluded was, Thats the way it is!

I love my Kenmore refrigerator because I feel confident to leave all of my food and I love how save the electricity is. I feel lucky got this excellence and good quality. I love to recommend this to my friends and family, mini fact I did to talk about how good our refrigerator is. Happy and contented having this brand right now. Kudos to the company and the one who made this. Thanks!

Worked well with all my food being in there, a lot of room for my snacks as well for the people who eat them. I also put drinks in there. Very huge and fit everything in there like I even have room left over for more food for the next day I want to shop for food. Very big refrigerator. Long and a pretty color, it also matches my kitchen and it gets a lot of compliments. Specifically if I have a lot of food in there, people love it as well as I do. Cost almost my life but I also had money saved so it was ok that I bought that. It really helps out especially for the price they charged me at the store in the mall.

Kenmore is reputable than most brands in the market. It is a great product for food storage and it had lots of room to store food to keep cold. It keeps food fresh from spoiling. I like the tray space and the freezer space altogether. My refrigerator has a nice white color that I would recommend to others looking to buy a Kenmore. The price of others as most models are cheaper but dont come close to a Kenmore refrigerator. I wished Kenmore had much more space to store food to keep it as the model I have has limited space for tall items. My expectations would be the use of smart technology in the future years to come. I dont see any other brand come close to a Kenmore because they have a shorter lifespan.

My refrigerator was extremely reliable and built very well. It was very easy to clean and was extremely quiet. I would highly recommend it. We picked the smaller size refrigerator due to being on a tight budget. However, we were surprised at how much space it actually had. We were able to utilize the space given without any issues. It was a basic unit with a beige exterior. Theres not much to say other than it held up over the years and was very tough. It took some bumps without issue and stayed strong. It was an excellent value for the money. It performed excellently. It never broke down or had any mechanical or structural issues. It had enough space inside and was easy to clean.

It was pretty on the outside. I especially liked having the ice and water feature on the outside of the fridge. It fit pretty perfectly in the space I needed it to and there was adequate freezer and fridge space that I could fit all of the necessary food. Also, it was very easy and convenient to use. I bought it for my first place when I was 22 and it lasted me about 5 years until I left and moved on. It was a good price for what I received. It worked well and I did not have any problems in the 5 years that I owned the product. I would definitely buy this product in the future for my next home.

Great fridge, we have had this for 12 years and still running great and pleased with the years it served us. When this goes I will not purchase another side by side. Not happy with room in freezer. But otherwise everything good.

I thought it has the right size for my kitchen space. We live in a single detached home and the space was perfect for our medium sized kitchen. It used the normal amount of electricity and had enough power for freezer purposes. We have a medium sized home and it fit perfectly with the other decors in the space and made it look very nice. We really liked the appearance. It has a modern look that fit in well with the decor of our kitchen space. We liked the color because it fit with the other appliances we had in the kitchen. It made us look very modern. This fridge had a great value. It fit in with what we were trying to pay as new homeowners. The budget we had was limited and it fit the wallet just right. If we went with anything bigger it would have put us over the edge.

This refrigerator was a perfect size for my house. Our very old and outdated fridge just went out and then we found this one. We actually got a great deal and it was a great purchase. I recommend this to anyone. Affordable and modest. I wouldnt recommend if you have like ten kids but great size for the average family. Perfect amount of freezer space along with fridge space. This refrigerator looks like an average fridge. It is sleek and very pleasing to the eye. I would totally recommend. I got a white one, just the regular kind. It kind of reminds me of the one my gran used to have. So its good, nothing fancy. I would say I got what I paid for. Very reasonable price with all the needed features. It was large enough for me and my husband and fit well in our kitchen. It is also nice and quiet not like our old fridge. So I got the bang for my buck.

Has always been a trusted appliance. Never had an issue. My parents have always used this brand and it was recommended that I get one as well. Looking forward to the next generation of fridges from them. The freezer could be bigger in the model I have. There is never enough room for everything for the month. Shelves could be made more sturdy too. Overall has always performed well, just the design inside needs to be better. I have a traditional white model, looking forward to updating to a stainless steel one. I have seen they also have ones with computer chips in them, I am guess Frigidaire has them too. They are getting a bit pricey these days, that I have noticed. Would be nice if they offered a trade in option for existing fridges to help cut down on the cost.

I previously owned a Kenmore refrigerator, and other Kenmore products, and have always been satisfied with the quality and length of time they were in service. The house we own now came equipped with other makes of major appliances, so we do not own any Kenmore major appliances at this time. However, we will consider that brand when we need to replace our current models.

Its a good basic refrigerator. Nothing too fancy but good enough to deal with our everyday life. Not good if you have a large family or entertain a lot, as you will run out of room very fast. Its good enough for a family of 4. If you entertain a lot or have people who looove food, get a bigger fridge. Otherwise, this is good enough. Its plain so it wont stand out too much if you live in a crappy place. Can decorate it with magnets or drawings etc. Easy to clean the outside too. It was a good price I suppose. The fancier you go, the more broke you will be.

Works well, never had a problem. Love the look, stainless is nice, very quiet. There is lots of room and the shelves are very sturdy. Easy to move the shelves and very easy to clean.

Have bought Kenmore appliances for 20 years. Durable, lasting and looks good. The refrigerator has plenty of interior room and stays very cool. The ice machine works very well. Can hold large numbers of products and plenty of things that you want to store in the fridge. The size and capacity of the refrigerator is very large. The appearance is trendy and stainless steel with water and ice on the outside. The stainless steel is gorgeous and makes the kitchen look very high end. Perceived value is often associated with the more expensive stainless steel refrigerator. It creates a mystique and perception of luxury. Alternatively, they may be the subject of elaborate and expensive quality.

I had one and it failed after 8 months. It took me two weeks and multiple visits to try to repair before Sears finally decided to replace it. I had to spend many hours on the phone yelling to get anything done and was without a refrigerator for 3 weeks.

I was very pleased with this refrigerator. It keeps food very cold and was self defrosting. I would recommend this refrigerator to anyone. This refrigerator was very spacious and had 3 drawers and adjustable shelves. The drawers were big and the freezer compartment was very big also. This refrigerator was very easy to keep clean just by wiping it off. The shelves and drawers were removable and also easy to clean. It also matched my kitchen very nicely. This refrigerator was a great deal. I bought it from Sears and was able to finance it and had it paid off in 12 months. I looked at several different places and at different refrigerators and this was a great deal.

Hi, I hope you are able to help me. I could not find any other way of reaching Sears to get an answer. We just purchased a refrigerator at Sears in the Volusia Mall, Daytona Beach, FL. We then went to our local small Sears store (Palm Coast, FL) to get a part that we needed for the install. The gal at the Palm Coast store asked why we had not purchased from them. We did go there first but they did not have the model on the floor that I needed to see. It was only available in Daytona. Which by the way, the local store would not tell me. They wanted me to look at a picture. My question is this: The gal at the local store said since we did not purchase the refrigerator from them they would not answer any questions for us or help us in any way. WHAT? I thought Sears was Sears no matter where you were located. We will never use them for anything again but I want clarification of the information we were given. Is it true that you can only seek assistance from the store you purchased an appliance from? What happens if you move? Seems very fishy to me. Thanks so much for listening. I look forward to receiving an answer.

I purchased my Kenmore Elite (Whirlpool) brand new in 2006. Two weeks ago, the refrigerator became hot and stopped cooling. I called Sears out to check the refrigerator and I was told the evaporator was gone and it would cost approximately $698.00 to repair. I was shocked and dismayed because I have not had the refrigerator a long time and that is a lot of money to pay for repairs. I called a retired a service repairman to look at it as well and I was told the walls were leaking and I need to try and contact Whirlpool or cut my loss and purchase a new one. I am very upset and really think my refrigerator should be replaced by Whirlpool. All of my appliances in my home are Whirlpool and this has certainly placed a reluctance to purchase anything by Whirlpool in the future. I would like to know if this can be resolved.

My fridge does exactly what I bought it for. Keeps my food cold and my freezer stuff frozen. Overall it does a perfect job for me. The size of my refrigerator is perfect for a family like mine. After shopping trips we still have plenty of room left over after putting our groceries in it. This is for a family of 6 too. The appearance of our fridge is great. Its easy to clean and looks great in our kitchen. For the value of this fridge, Id have to say it was a great value for what we got it for. Definitely great value and a must-have for everyone.

Not as good as my current washer but it lasted a few years for the price we paid. Had better luck with it than our Kenmore fridge. Not sure I would buy brand again unless it came with a longer warranty at no cost.

It was a very good refrigerator. It always outdid all the rest. Never had a problem with it. Never had to have it serviced. It was gold and went with my kitchen very well. I had it for over 5 years. Still works as good as the day I got it. It is the only. Brand I buy. My wife loves it and cant give it up. Its gone through 3 kids and a dog. Still looks great. If you need a refrigerator I would recommend Kenmore. They last forever.

Kenmore has always been a great product with great design. Very dependable and their repair service was superior. Sad how things have changed. Im in the market for a new refrigerator as my Kenmore is almost 20 years old but still works very well!!

I had a Kenmore for about 15 yrs and it was still going strong. Unfortunately it was ruin on a move from MA to FL. It was great, never had a problem. I ended up buying a Maytag in FL, and have had problems with it constantly. Ive been through 3 replacements, its so bad. My next fridge will be a Kenmore.

If you buy a Kenmore Elite French door be very sure you are buying one made by Whirlpool not made by LG. If you are told it is a LG, RUN. I have a $2000 Kenmore Elite French Door bought Aug. 09, 2013 that I am junking. Had it worked on by the only local guy locally. He put on new parts and could not fix. Takes Sears home repair at least 3 weeks to come. Sears does not offer any help and could care less. Wants you to buy a warranty for $49.95 a month to cover repairs up to $500. DO NOT BUY ANYTHING LG or KENMORE ELITE.

Purchased Kenmore Pro Elite and did not work on delivery with door sensor and icemaker then would not work. That was fixed. Then compressor broke and 2 months waiting for Sears repairman and parts... They replaced it which was under warranty but 330 in labor. I paid and failed in 2 days. Now another month wait. I called and called. They hung up and never sent reimbursement. I had to buy a new refrigerator after 3 months without a refrigerator.

I do not look for specific brands when I buy, I look for the features, size and price. Ive owned a Kenmore refrigerator several years ago and have owned several other brands since then. There was nothing I disliked about the Kenmore. If it keeps food cold and lasts a long time that is all I expect. And it was as good as expected.

My Kenmore fridge last my family for very many years, and especially long considering the fact that there were 4 kids under the age of 5 running around. The finish got worn and the handle broke a lot sooner than Id have hoped... And the stripping on the door broke off, as well, but all in all, it was a well-made product and Id definitely consider buying Kenmore again.

I was very pleased with my Kenmore refrigerator and I never had a problem with it at all. I had it for about 20 plus years and I had five children who used it all the time with no problems or complaints.

I like the way the Kenmore ref stays cold and that it is very quiet. It has a lot of space in the refrigerator and on the door shelves. The freezer is great also. Overall I am very pleased with my Kenmore refrigerator. It has worked very well for me except that the shelves arms fall off, the doors dont want to stay shut at all times, hard to find light bulbs to replace it, ice maker dont work, not enough storage in the freezer and not enough drawer space. I also dislike the color. But it has never gone out on me and Ive never had to replace anything major on it.

I had it some time ago, but I dont think I had any major problems with it. I replaced it just to upgrade my kitchen. At that time I think the fridge was still working fine. But we really needed a bigger one and decided to get a side-by-side with a bigger freezer. That was about four years ago. We had to sell the house due to a family situation. We moved into a house owned by my mother which already had an adequate refrigerator which is not a Kenmore. But if we do need another one, I will definitely look into getting another Kenmore. I believe they are well-built, they seem to not to require much repairs and they definitely last a long time.

Kenmore products last a long time. It is still working after nearly 20 years. I have since moved the refrigerator to the garage since I purchased a new one when I renovated the kitchen and appliances. This refrigerator is still working in the garage as a beer fridge and is still going strong. This is a smaller refrigerator which is good for a couple. It does not hold a large amount for a large family, but it has been reliable. The refrigerator is a cream color and it once matched all the appliances in my kitchen when we first purchased the house. I have had to replace all the appliances except the refrigerator. The refrigerator is still working strong and is very valuable in the garage (man cave). I do not know if there is truly any monetary value, but it is still valuable to me.

Our Kenmore side by side fridge is excellent. Plenty of room and the lighting in it is superb! I can see what I need too and everything is laid out very nicely inside. Makes plenty of ice, easy to clean and very easy to change the water filter inside. We probably looked at 10 different refrigerators and as soon as we saw this one, we knew we had to have it.

This refrigerator always kept my food cool and fresh. I always like how my freezer was cold but not too cold where it will over freeze any of my food items. The refrigerator was very spacious. I could pile all types of food in there and so many different beverages on the top shelf, without thinking that the shelf will fall. First of all, the color of it is white and it has one long handle connected to the freezer and another long one on the fridge. The light bulb is really bright and is on the top of the fridge. There are three white racks with several lines on it in the fridge. On the top right hand side there is a button to control the fridges coolness. In the freezer there is one rack with lines to dividing the freezer to have two sections. I think the value of the fridge was good it seems like. It is an affordable price and your refrigerator will last for years. You wont have to worry about any of the shelves breaking easily. They seem quite sturdy.

We have basic Kenmore refrigerators with no water connections and a self-defrosting top freezer. It performs very well, spacious and for all the years we had it, there has been no service calls.

My husband and I bought our Kenmore two door freezer drawer bottom stainless Steel refrigerator at Sears. Within a month we had a small rust spot in one of the doors. Soon after the plastic drawers and other pieces within the refrigerator began to break - this is just my husband and I using it. No children and no abuse. Kenmore used to be a good quality name but unfortunately it is now made with cheap thin plastic parts and alright it was their higher end model. It is falling apart! We feel like we were robbed. We will never buy another Kenmore product!

The cold side and freezer side stays cold on minimal settings. The inside shelving was thoughtfully organized to meet everyday needs. This unit is very quiet as well. Its counter depth makes my kitchen look very sleek and even. It allows me to have such a large double door fridge but not have that bulky look that other fridges do. Beautifully crafted and the lighting outside and inside is great. The flush hinges allow the door to open smoothly. The best part is how it blends in with the counters. You get a lot of bang for your buck! The features are immense and the price is relatively low compare to other double door models from other brands. I would definitely recommend.

We always look for the brand Kenmore as it has always been dependable and weve never had any problems with that brandmaker. The price was perfect for our budget, the style was exactly what we were looking for and it had an ice maker. We like the double doors & its lasted over 30 years with no problems. Though Id like them to have wider freezer side and a different color such as white since mine is an ugly almond.

It still works great. Wonderful fridge. Just want to update. I have had a lot of use for mine and Im putting it in my basement in the rec room. Its a great size fridge. Has plenty of room in it. Holds a lot. And it will be great size for our rec room for all the snacks and drinks. Its still in great shape and looks like new. Its been very well taken care of. Had people wanting to buy it from me after I get a new one. But Im not selling it. Its worth every penny spent on it. Great freezer and fridge. Looks great. Stays very cold and I love Kenmore products. Ill continue to buy Kenmore.

When I had some extra money last year, I bought a new refrigerator as I thought the Kenmore was getting old and would quit working soon. I put the new one upstairs and the Kenmore downstairs. I like the Kenmore much better, its still running and may switch them out again.

My sweet wife purchased the Kenmore refrigerator/freezer seven months ago. The purpose was to place it in our attached backroom and keep gourmet meats, game, wild fish and wild game fowl in the freezer, and store non-perishable refrigerated items in the refrigerator section. I am a gourmet chef and I enjoy cooking special meals for my wife, children and guests. She opened the freezer two evenings ago and found most of the meats were soft. We disposed of the fowl and fishes immediately. We inspected the meats and saved some. The next morning the freezer temperature was 20℉. Oh joys, the appliance works sometimes, and sometimes it doesnt. Not a good place to store food safely.She called Kenmore warranty and got a person quickly. Sure we can get someone out there in a few weeks. My wife attempted to get a serviceman quickly as we have, had expensive meats, some at $60.00 per pound. Next Tuesday was provided, sadly we needed to turn it down as we will be with our special son in a hospital that day. So the day was pushed out a week. Still it was better than a few weeks. Would I suggest buying an appliance from Kenmore, (company owned by Whirlpool), no, never, please do not. A device which works correctly, then fails, then works again. I am glad we noticed as I have had food poisoning twice which is very painful and can be life threatening.

The lights in the refrigerator compartment would not shut off and it is starting to overheat and smell like burning plastic or wires. I placed a call to Sears for service and was told initially that the issue would not be covered. I explained to the representative that this could have been a serious problem resulting in property loss or death if a fire resulted. I told them that I had noticed many other complaints posted on the Internet referring to the same issue.I asked to be transferred to the recall department and spoke with a lady, who explained to me, after placing my call on a brief hold, that there was, in fact, a recall (Model: SF-46-515-R5). The telephone number I had called was 1-800-469-4663. I was told that it was a recall from LG. Apparently, they had made the refrigerator for Sears Kenmore Brand. The parts are on back order and when they are shipped, I will be notified and the service will be done free of charge.

Very happy of its design. It fit our kitchen space very well. The freezer was the winner. We used to store lots of food. It was problem free until we moved. We used it for 5 years. It fits your familys needs. I am very happy with the freezer space and the door space. Holds lots of bottles which is easily accessible. Lovely. Stylish, fits my kitchen deco very well. Since we have all appliances in black and silver it fit in very well. It was not reachable for my hopping toddler, which made things hassle free. We bought it for around 1200 dollars and do not regret it. We got a good resale price when we moved since it was in good condition. Its a bit pricey but completely worth it. I would recommend it over other brands any day.

A great fridge, that is easy to clean. Never had the freezer become iced over. Only thing I would have done different is to get the fridge with the built in water and ice dispenser. But if you dont need that, then this is the fridge you want. It does everything for our family of four, but sometimes wish the freezer was a little larger to fit larger amounts of beef. But this is why we have a stand alone freezer. We like to buy half sides of beef. I love the stainless steel look of the fridge and how easy it is to clean. I will never buy another fridge that isnt stainless steel. This is the best. Beautiful. Best bang for the buck. Bigly! Best looking fridge with the best features at the best price. Number one fridge on the market in my view.

Condensation water keeps leaking from the bottom to floor, causing water damage. After cleaning the whole fridge the leakage issue will appear again in one week. Should have a built in water pan. Horrible design!

Havent stopped on me yet, works just fine. Freezer doesnt hold much but enough food. Gets cold real fast. Beverage if you leave in freezer for about 5 minutes they will be froze. Size a decent size but freezer doesnt hold as much food as I want it to. I have to keep going to the store for meats. Other than that its great. Work just fine. Pretty nice. All black is the best one. Fits right in its place. Gives the kitchen a nice elegant look. All colors look good. Freezes good. The value a little high for the size but it will work. Always catch it on sale. Look good. Ok for the price I guess.

It does what you hope for from a refrigerator. I have yet to require any service for it. Maintains the temperature on both the freezer and fridge side with no typical fluctuations or opening to be surprised by suddenly freezer burnt items. A very reliable appliance. Fits in any standard space in I would assume most kitchens. No difficulty in installing and no need to compensate for its size in order to install. Was easily maneuvered with a dolly and I was able to do the entire install on my own. My model is black and I prefer that overall as it doesnt throw off most if not all kitchens decor for those who enjoy a flow to their rooms. I find that black melds well with even the most diverse of kitchen designs and cabinetry. As Ive said before this model is incredibly affordable and does all the basic things you need it to do. Reliable and smoothly built, this is a treat. Well rounded item by all definitions.

Just had a tech from Sears come over after a week to order a part (circuit board). Guess what? It doesnt match anymore as new Kenmore/Whirlpool parts are not backward compatible. I was told to throw this $3K ref on the curb side and get a new one as it is unlikely repairable. I have never had refrigerator break down like this that cannot be repaired or issues with parts. Leave alone I had to pay $85 for the service call twice with no benefit.

The quality of the fridge leaves much to be desired. I admit that I didnt do my research because I was in a rush and just trusted the name. I wasnt aware that LG was the manufacturer of the Kenmore Elite or I would have know to avoid it. The fridge looks great on the outside and at first glance on the inside, however when you open and close the draws they feel as they are about to break. My fridge is 2.5 years old and water was leaking from the bottom. I figured its the copper hose that feeds the unit but discovered the unit itself was leaking. Upon inspection of the internal hoses I can see cracking in multiple areas of the white hose that feeds the water to the ice maker as well as the hose that feeds the water dispenser. My fridge is doing its job at keeping frozen as well as fresh food fresh bit I paid for more features that just dont work. Save your money and avoid this fridge!!

Kenmore model #795.71309.012 - Worst French door design. Latches keep breaking. This is third time. My last repair person said it is an LG and it was a bad design. I recently looked at new LG French door products and the design is totally different. What is my recourse.

Sleek. Both freezer and fridge are very spacious. Keeps the inside at a cool 38 degrees at all times. I can fit all of my needed items inside the fridge and freezer with more room to spare and I have a lot of stuff inside of both the fridge and freezer. Plus the ice making machine is in the freezer but I still find that I have more than enough room. Its stainless steel on the outside which is so shiny you can see your reflection. It is super easy to clean. The ice and water maker match beautifully with a black finish. There is also a night light on the water maker. It will match any kitchen with the beautiful stainless steel. It was on the pricier side but is well worth it. It looks like I paid a million dollars but in reality I got it for a steal in terms of how it has benefited my household.

Easily the best refrigerator that Ive ever owned. Very neutral color for any kitchen design. Adequate spacing, easily able to store everything we need. The way the shelving is situated allows for anything that we use on a daily basis. Id recommend to anyone. The design is the sort that would stylishly go into any kitchen style. Pricing is where Im safe buying a refrigerator. Would like to see more options.

It was easy to organize and to maintain. It had a good energy performance and never gave us any problems. It was not fancy but extremely solid. The space allotted for a fridge in the kitchen was not big. This fridge fitted perfectly and had enough space for us to store groceries for a family of four with two children. Simple but elegant. Not particularly noticeable, which I considered a plus. The exterior was easy to clean and with two children that was a bonus. This is not a fancy model. It was chosen because of the space available and the style of the kitchen. However the ratio price to quality was excellent.