Bought a fridge from Sears in October online. Said in stock on site. They took the money right away then sent email it was back ordered a month. Finally it arrives and theres a small dent in the side (I didnt want the hassles of sending it back). Then we started noticing the milk spoiling quickly. The ice cream in freezer hard as a rock. I put a thermometer in the fridge and it’s +15 c (good thing no food poisoning) but had to throw out all our food the week before Christmas. Talking with Kenmore’s customer service in Bangladesh or who knows where, is exasperation. Still waiting after 5 days for repairman. Kenmore did say theyd reimburse perished food. Overall pretty shabby.

Good quality appliance. Helpful customer service. Would recommend Kenmore to anyone. We have not had any problem with our refrigerator. Energy efficient and quiet. Its a big enough refrigerator to fit all of our basic needs. We do have another refrigerator that we put extra items in but only need to use it when we have an excess of items for a party or something. It fits very well into our kitchen decor. It is nice looking and practical. Easily accessible. Easy for kids to open and get what they need. Very organized set up. It is not cheaply made and customer service is easy to get a hold of if you need anything.

Very roomy. All the food fits in it. Lots of storage space. Is really a nice refrigerator. Very happy with your refrigerator. I am very glad I picked this refrigerator to own. I am very happy with the size. It is a lot bigger than what it actually seems like it is. I have no problems with storing all my groceries in it and I believe it was a great choice for me to pick this refrigerator. I think its pretty good looking. Its not a top-of-the-line model but it doesnt cost anywhere near as much as the top-of-the-line model. Overall I am very satisfied. Satisfied with its appearance and his performance. Overall I think for the money I spent on this refrigerator I got a pretty good deal after shopping around and comparing it to some of the other models and the other name brands.

It was amazing. The best fridge Ive ever had. Reliable, never had any problems and the style I really enjoyed especially that it blends well with my house. The size was perfectly fit to go with my kitchen. Inside was huge and had space for everything I have. All my drinks, all my foods and even the freezer there was plenty of room. The appearance was so cool looking. It was nice and shiny. Wow, I mean just taking a look was so cool. It made me happy. How nice it look especially with the water and ice machine. Never seen anything like it. The value is what it supposed to be. Cant expected to have a cheap fridge that will hold all your grocery and cook food. If you want quality then you must pay for the best. Thats just how the world works so to me I would pay whatever I had for me to be happy and know my food is well taken care of.

Ice maker mold cracked and calling Kenmore customer service, they said I would need a new ice maker. The plastic mold ($10 at most), cannot be purchased separately. Cost: $75 for the replacement unit. If we extrapolate, the next step will be for them to require replacement of the refrigerator if the interior light bulb needs replacing.

Crisper keeps veggies crisp, milk dont freeze, items on door stay colder, freezer has more than enough room for what i need it for and it is easy to keep clean. I can store more food and left overs in me refrigerator than most other people I know without it getting so cluttered I cant find anything. It match what I wanted instead of me matching its color. It is silent running and really easy to keep clean and it fit the space I had to put it in. It was not the highest priced one out there but has features that gave it a higher value. The finish alone was worth it to me. Overall nicely priced.

It keeps the food nice and cold, is not loud. It is the right size for my kitchen and doesnt take up too much space. The INSIDE of the fridge is a good size and has a lot of drawers to put away produce and groceries in. The appearance is sleek and polished and goes well with the overall aesthetic of my kitchen. I enjoy it a lot and it doesnt stand out too much but does being a nice flair to the kitchen as well. I bought it for a few hundred dollars and its definitely worth the price. Im happy with the purchase and I would strongly recommend it to anyone who is considering buying a new fridge.

Good product and currently own as it keeps our food in great shape and ready to be cooked or some to be immediately served. Why would anyone not want such a good working machine? Keeps the temperature at just the right setting at all times. Does not get too cold on the freezer side and never frost bites any of our food.

Like thousands of others, I have trusted the Kenmore name as being a quality product for many years. My parents bought Kenmore appliances too. So when it was time to buy a new refrigerator I bought a Kenmore Elite with the bottom pull out freezer. I specifically did not want another brand like Samsung or LG because I knew they made faulty products after talking with appliance repair techs and friends who had purchased these products. We have been happy with our Kenmore fridge for just over three years until today. It stopped cooling and I called a repair tech. It was a BIG surprise to learn our Kenmore was actually an LG product that had a known poor quality compressor. The technician told us he and his company had replaced MANY compressors on the same Kenmore refrigerator I owned. It cost me $840 to replace the compressor because of course it was no longer under warranty. It frustrates me to no end, just three years after purchasing the refrigerator at a cost of $2,500 and now an additional $840. I recommend to everyone do you own research before buying. I wish I had because I would not and will not buy Kenmore again.

I just recently purchased my second Kenmore refrigerator (Kenmore 26 cu. ft. Side - by - Side refrigerator) and I have to say Im quite pleased. I was nervous after reading other reviews about the noise factor, but Ive found that it doesnt really bother me. All in all, Im very pleased with my purchase!

According to several sources, the average lifespan of a refrigerator is 14-17 years, assuming proper care and maintenance. Our Kenmore refrigerator, model number 596.69312010, lasted less than six years. Over a two months time span, the Main Control Board for our fridge needed to be replaced three times. We work with a reliable appliance repairman who has always done A+ work for us. I have no doubt that the installation of the replacement control board was done correctly, but within a few weeks it died again. On the third occasion, we gave up. Were not investing any more time or money in trying to extend the life of a sub-par appliance. Im not an expert but my guess is that there are issues with the entire cooling system of this fridge, which leads to the quick death of main control board. Whatever the cause, were done. Im leaving this review to warn other consumers before they got stuck in the same situation. Refrigerators are expensive. Even with bargain pricing youre looking at several hundred dollars for the most basic models. If they last as long as they should, the cost per year makes the expense bearable. When they die early, less than halfway through their expected lifespan, its very frustrating.

Weve never had any problems. Easy to clean and organize. Great size for the price and very energy efficient. Both light bulbs last a long time. It is more than adequate for our needs. It is also adjustable to make the shelf space for different sized items. Its so perfect for our family. Its very basic and white. It looks like a normal refrigerator and fits in with the decor of our apartment level kitchen. The rectangular shape fits well. It was reasonably priced and does the job. It fits our budget and lifestyle well.

Has a very large freezer and keep the food fresh all week. Frost-Free Operation: Never defrost your freezer again so you can spend time on more important things. Food can stay frozen for a few days even when the power is off. Has a lot of capacity to store all the food for a month and keep the vegetable crispy and flavor stay clean. High-performing, more accessible, and more innovative. Looks nice and can be fit inside the space of old refrigerators even if it looks bigger than the old one. The paint is shine and keep the color for a long time. The refrigerator is expensive but you pay for a lot of innovations and features not included in others refrigerator from others manufacturers all over the retails.

The color and textured finish of the Kenmore ref were very appealing as was the sleeker design. And the appeal of the bottom freezer and the glass sliding shelves won me over. I loved the three-door concept so you were only opening a door or drawer that was absolutely necessary. The large indoor tray storage area and the sliding glass shelves were very useful as well. However, the location of the filtered water dispenser seemed to defeat the purpose of having three doors since you had to open a large door to get to it. And the location of the ice maker was troublesome over time because of opening and closing a large heavy drawer. Dust and floor dirt collected behind the freezer drawer and was difficult to reach and clean.

I purchased a Kenmore Elite French door refrigerator in 2014. It has all of the bells and whistles! The refrigerator stop cooling/freezing completely two days ago in middle of an event that I was hosting! I had to different repair companies to come out. Recommendations: buy another refrigerator! The system is loosing Freon in different places and it will cost almost a thousand dollars to fix, with no guarantee that it will last very long! This is absolutely disgusting! I see that there are many other cases in the last 3 years that are the same as mine. There should be a class action lawsuit!

I am enjoying my Kenmore refrigerator. I have not had any problems with it. It keeps my food and beverages cold. I really would recommend this brand to anyone who is considering buying a refrigerator. It also comes with an ice maker and I have not had any problems with it. I believe I made the right choice when I chose to buy this particular brand. I would not hesitate to buy another one if I ever need to purchase in the future.

I love my Kenmore fridge! It works to the fullest to my advantage! It has everything I need and more when it comes to a fridge. I use it to the fullest capacity and I absolutely love that it has the night light outside and the ice maker that dispenses both cubed and crushed ice which I prefer the crushed ice myself and my boys absolutely love it too!

It was pretty on the outside. I especially liked having the ice and water feature on the outside of the fridge. It fit pretty perfectly in the space I needed it to and there was adequate freezer and fridge space that I could fit all of the necessary food. Also, it was very easy and convenient to use. I bought it for my first place when I was 22 and it lasted me about 5 years until I left and moved on. It was a good price for what I received. It worked well and I did not have any problems in the 5 years that I owned the product. I would definitely buy this product in the future for my next home.

The performance of my Kenmore refrigerator is outstanding. I love all of the feature it included. It works great and looks fantastic in my kitchen. The size is perfect. I can fit a lot of food in my fridge now compared to my old one. This Kenmore fridge has lots of space and nice compartments. The appearance of my Kenmore fridge is beautiful. It looks sharp and matches my kitchen well. I really like the look of the stainless steel. The value was a steal. My Kenmore fridge was pretty inexpensive yet worth every penny. It hold up to its standards and value. It works great and held up well.

Kenmore French Door Bottom Freezer Model 253.7034.3419 - We bought this model in December of 2015 and the ice maker has never worked properly despite 3 attempts by Sears service personnel to make repairs. Thank goodness we purchased an extended warranty or this unit would be sitting on the curb for a yard sale. Its a bit ironic because we selected this unit because it appeared to have the largest ice maker of all the other units. So here we sit, waiting on the fourth visit by Sears service technicians and no guarantee this next service call will actually get the ice maker to work. All the other functions seem to work properly, but as an ice maker, it fails miserably. If you are considering this model, beware the ice maker.

A very good brand, had it for years, durable... Never had any problems... Keeps food cold, easy to maintain. Would recommend to anyone. My family also owns Kenmore fridge. They swear by this brand. I wouldnt use any other brand. The freezer works great... Easy to clean. Lots of space to put many groceries... Very big freezer and drawers for storage, one of the best refrigerators ever.

Sears no longer honors Kenmore refrigerators service and parts. You wont get them to admit to that, they will just give you the run-around until you give up. I ordered a shelf for my Kenmore on July 2, 2020. Sears required me to pay in full at the original time of the order. Its been seven months and not only have they not delivered my part, they have canceled my order without informing me and without refunding my money. I only found out because I remembered to go online and check the status of my order. The status is canceled, as of Dec. 30 (a month ago) but they never informed me and they kept my money. I have been in touch 4 times over the last 7 months and every time they have assured me the part is almost ready. Obviously, they never intended to send it and have decided to keep my money. Im sure many people forget over time and this is probably a successful source of free income for them, even though its quite unethical.

The refrigerator has outstanding performance. It keeps everything at a perfect temperature. It works awesome and best of all its quiet! Of course this is going to vary from house to house but for my home it fits perfectly. As far as having enough room inside, its plenty of space. This refrigerator is gorgeous. Just look at it, stainless steel, nice and shiny. I think it looks great. It fits very nicely with my kitchen and other appliances. They might seem a little pricey at first but this thing is totally worth every single penny. I absolutely love it. It also does not use as much energy as my old refrigerator.

This fridge was cheap and it shows in its looks and performance. Its a great value for people just starting out and without a lot of needs. If I had known how it would act, we would have paid more for the next model up. It is a plain white fridge with a textured finish that is difficult to keep clean. It is moderate in size and sticks out past the cabinets. It is just a normal fridge with no bells or whistles. The size is ok for a kitchen but we need an outside fridge to hold extra milk and food. The cheese drawer is very small and the produce drawers dont really have humidity control. Since the freezer and fridge share a thermostat the fridge often freezes things if we want to keep the freezer cold enough to make solid ice.

Sleek. Both freezer and fridge are very spacious. Keeps the inside at a cool 38 degrees at all times. I can fit all of my needed items inside the fridge and freezer with more room to spare and I have a lot of stuff inside of both the fridge and freezer. Plus the ice making machine is in the freezer but I still find that I have more than enough room. Its stainless steel on the outside which is so shiny you can see your reflection. It is super easy to clean. The ice and water maker match beautifully with a black finish. There is also a night light on the water maker. It will match any kitchen with the beautiful stainless steel. It was on the pricier side but is well worth it. It looks like I paid a million dollars but in reality I got it for a steal in terms of how it has benefited my household.

The Kenmore refrigerator that I purchased two years ago made me happy to own because of the technology provided that significantly made my previous refrigerator look outdated. It seems as if the new Kenmore was a top of the line model that keep food at a reasonable temperature and provided more space for food.

The refrigerator is a very high quality product and its very useful as well. I really enjoyed my product and still using it. The size is very big and room and its enough space to put everything you need to put in it and I will buy it again. I will also recommend this to anyone that is willing to buy one. Very nice looking and very beautiful color as well. I would let this be my first choice before I look for anything else and just bought my mom one. It has a very great value to it and I also believe that the values never goes down on this product. Anyone will love it and I will always own this product as well.

It hasnt given us any real problems over its lifespan other than it makes a very loud thumping sound when shutting off. It still runs perfectly though. It is definitely big enough for a regular sized family of 3 or 4 people. The only time there isnt enough room is when we are hosting a gathering. It has a very basic appearance and is white in color. I wouldnt say theres anything special about the appearance but that isnt why we bought this model. It is more of a bargain refrigerator so I think its a great value. I want to say it was around $1000? No repair bills of any kind so we cant complain.

Its worked great except the ice maker freezes over now and the drawers inside the main part of the refrigerator have cracked and has holes in them. Have to use ice cube trays. Need to replace. Have had it for about 8 years. It could be a little bigger for my needs but I just do not have the space for a larger refrigerator. It is white and looks nice. I think it should have lasted a lot longer than it did. For what refrigerators cost they should last at least twenty years.

I have been very happy with my Kenmore refrigerator. It is energy efficient so it helps me save on my electric bill. It has never broken down. It is quiet. No frost buildup in the freezer, and no freeze up of foods in the refrigerator. Problems I have encountered with past refrigerators. The price was very reasonable and Sears backs up all their products. I couldnt have asked for more out of my appliance. If you are in the market for a refrigerator I definitely and strongly recommended for you to look into a Kenmore.

Greatest fridge Ive ever owned. Kenmore is always high quality, and this is no exception. While this is the first BRAND NEW fridge Ive ever owned, this for sure will not be my last Kenmore. More than enough size for a family of three. The freezer is great for storing meat when its bought on sale, and the fridge is plenty big enough for even the pickiest person. It was a little more expensive than I expected to spend, but in the big picture, well worth it. Sure, you could spend less, but in the long run, youll pay more in loss of quality, and needing to replace it sooner.

My refrigerator is working perfectly with no issues. The bonus is having the ice and water filter. Its the best thing this refrigerator could have. The size of that refrigerator is really big. The inside of it is perfect for space to put fresh vegetables and fruits but the freezer could use more space. The appearance of the refrigerator is silver stainless. The brand name is kenmore, it is reliable and it has an elegant color and it is high performance as well. The price is fairly reasonable but wish buying a refrigerator would involve a cash back program. If you are willing to get a new refrigerator between $1000-$1500, you will make the best decision because a brand new one will last for years with no major problems.

Very efficient and quiet and also very easy to use with little or no help at all. Its great. I will/wish all of your appliances worked as quietly as that brings to memory when my fridge went kaput. You can fit pots and pans and skillets and soil washers. It also will allow you to put in coolers if theyre not of great size and does get those clean especially after camping and fishing. It has a really Sleek look. Very small in size and fits in the smallest Corner in my kitchen but still is very easy to access. It was the best one that we saw for sale at the time especially for the small size. Besides having a very Sleek look and being small enough to fit in the corner of my kitchen the value seems fantastic as it has a really new look although it is not too old. I really do love it.

I have had a freezer made by Kenmore that we have had for years because we have a large family and we need the space for the extra food so we wouldn’t have to go to the store as often. It’s large enough to store enough to feed our family of 6 for a month with our refrigerator as backup and with the drawers and adjustable shelves (which considering this model was made over 20 years old) was a big deal. We recently moved from Virginia to Ohio and my grandma and myself insisted on bringing it because we haven’t had a problem with it since the day they bought it. When we got out to new house we found that we had a new Kenmore refrigerator and it is amazing. It’s a new model and we love it as well.

I have been a loyal Kenmore customer for over 20 yrs. Still have Kenmore stand alone freezer working well for 20 yrs and an 11 year old Kenmore refridge which is now an extra. We replaced appliances and went with the Kenmore Elite French Door Bottom Freezer, Model starting with 795. Within 1 month the water filter was bad and not dispensing water. Per tech, they said to replace the filter. I did that however the 2nd filter did the same thing within about 2-3 weeks. We have no water issue! Obviously we dont want to replace expensive filters for the rest of our lives every month. They replaced the head within the filter compartment but that didnt help. Both technicians said it is a common and known issue with the fridge. Bad design of the filter.Sears now will not replace the refridge and want a tech to come out again to validate that it cant be fixed, and then maybe they will exchange or replace refridge. It works fine without a filter using the bypass dummy filter. We specifically went with this for the Active Stainless finish which means if we wanted to stay with that, then it would be the same underlying mfg brand and design. Extremely disappointed they put this product out for the money spent. They will lose a long-time customer for life if this isnt resolved to my satisfaction. Dont buy!

My Kenmore refrigerator works very well. Keeps my food fresh. Fits a lot of food, 2 crisper drawers for vegetables which does not dry out your veggies. Has a great a lot of room especially on the top shelf. Adjustable shelving, easy to use temperature controls. This refrigerator is very spacious, especially the top shelf. Enough for milk and all your other tall bottles. Refrigerator is just the right size has so much room and is very very clean, white and fresh looking. Easy to keep clean. I have owned this refrigerator for at least 5 years and no color discolor from wear and tear. Just as white as brand new. This refrigerator is great for what you get. If you are looking for a great refrigerator without all the bells and whistles this fridge is for you. My partner and I love this fridge. So impressed with what we got. Paid a great price. We feel we have a fridge fit for a king.

No problem at all after years of working great. The one problem is the shelves have broke (one 2 glass shelves). It is very easy to clean both the inside and out. I wish that it was a little bigger in the inside. But other than that I can say I am happy with the purchase of the Kenmore. I love the outside. It does not show fingerprints at all, and always looks great and clean. That is all I have to say about the Kenmore. I think it is a great value for the Kenmore, and it is very friendly for your electrical power bill. We purchased it because it is something that runs all the time.

After buying 3 Kenmore appliances from Sears (recommended by friends) I have had to pay out $300 for repairs to my refrigerator that is barely 3 years old. Is this the quality of the parts used to construct their appliances?? I am now waiting for something else to happen to, unfortunately, the other 2 appliances!! Not happy with Kenmore/Sears and will try to avoid products by that company.

We currently own a Kenmore double door refrigerator with the under freezer pull out drawer. We have 5 children so we are always concerned about having enough space. Our Kenmore refrigerator is very spacious and gorgeous. We love it and would definitely recommend it.

I purchased a Kenmore refrigerator less than 2 year ago with the price of $2500. It looks very nice. But, until I use it, I found that the inside design is so difficult to clean. And, it just stopped working after 8 months. I was told it is the compressor issue by technician. So I spent $300 purchased a new compressor, and $450 labor to get it back to work. During the past year it seems to be working OK, but I found thick layer of ice always accumulate on the back wall. And, it just stopped working again. During the past year I dare not even making ice with the refrigerator. This is the worst refrigerator experience that I ever had! This brand just has no quality at all.

Greatest product because it has a lot of space and also it has more room for ice cream. Every home needs an efficient refrigerator in your kitchen. Sears carries a wider variety.

This refrigerator always kept my food cool and fresh. I always like how my freezer was cold but not too cold where it will over freeze any of my food items. The refrigerator was very spacious. I could pile all types of food in there and so many different beverages on the top shelf, without thinking that the shelf will fall. First of all, the color of it is white and it has one long handle connected to the freezer and another long one on the fridge. The light bulb is really bright and is on the top of the fridge. There are three white racks with several lines on it in the fridge. On the top right hand side there is a button to control the fridges coolness. In the freezer there is one rack with lines to dividing the freezer to have two sections. I think the value of the fridge was good it seems like. It is an affordable price and your refrigerator will last for years. You wont have to worry about any of the shelves breaking easily. They seem quite sturdy.

It is really nice. Works great. Keeps your food fresh and cold. You should try and buy one. You will love it. Im going to keep buying that brands. It is big. You can put a lot of stuff in it. Its not like my other fridge. I love it so much. I will buy another one if I had to. Its really nice stainless steel and black. I would tell good things about it. I have nothing bad to say about it but try it. It is worth the money. I paid a good amount of money for it but I would buy another if I had to because they are really good products.

This appliance has been dependable. It works well. It runs quietly and keeps food just the right temperature all the time. I am happy with my purchase. I have plenty of space inside for all my groceries. I like the number of shelves in the fridge. This refrigerator is just lovely. I like the stainless steel appearance. The only thing I would like better is if I had gotten a fridge with the ice maker included. I think the price I paid is in line with other stores that sell the same brands. I wish fridges were cheaper but I am not dissatisfied overall with the value vs costs.

I did a lot of research on refrigerators before I purchased mine. I chose Kenmore for the price and because it had a well-known reputation. I really enjoyed but the model is a side-by-side refrigerator/freezer. I also like that I can get water, regular ice, and crushed ice, from the front of the unit. I find that extremely convenient. But the freezer space is a little bit small and the icemaker takes up a lot of room. It is hard to fit in larger boxes.

Its a great refrigerator. Meets all my needs and more. Worth way more than I paid for it. Keeps food fresh and makes food last for a very long time. Freeze and refrigerates stuff in a timely manner without any problems. Has a great overall design. Very easy to understand and really easy to use. Theres no other refrigerator like it. Its 100% top of the line and really easy to install.

The Kenmore refrigerator is a high quality appliance. It keeps my food and the freezer does well also. The temperature was very easy to adjust with the well designed button inside of the fridge. It have space to put items on the door. It has three layers of shelves with storage for vegetables and fruits at the bottom of the Kenmore refrigerator. It has self cleaning freezer also. It is good value for the money and great service to my family and I. It has a nice ivory color, two doors and fits nicely in my kitchen. The doors close confidently and you dont have to force it. Everyone who visit me make pleasing compliments. When they need an refrigerator they wanted to get a Kenmore brand. I am very satisfied with it and would recommend it to anyone.

I purchased a brand new Kenmore refrigerator/freezer (model 795-69976-902), in April 2010. The freezer over freezes and the fridge is hot. I have had to throw away three refrigerators full of food since then. The first repair was done in August 2010 when the technician put in a new computer panel in the freezer. They had to come back again in September 23, 2010 for the same problem. This time they ordered a computer panel for the refrigerator. They came back again on October 10, 2010 to put on the part. That is a lot of time without a working fridge. Now it is August of 2011, and the same problem. The fridge is 55 degrees; all the food goes in the trashn, and the freezer is freezer burned. I replaced a 20 year old unit that I had no problems with! Today I have yet another service call for the same problem. I want a new refrigerator so that I can be more assured that it will actually work! I know I have a lemon, so I want a new one!

Runs well and you do not have to worry about poor performance and gives you the best results as long as you take care of it. I have had this type for a while and will always be happy it. Big sized and does not disappoint in comparison to other fridges and Im very happy with it. Ive had many different ones in the past but this is the best. Very sleek design very modern and cultured as it comes to the 21st century look. I am very happy with the manufacturer and will continue to use this product.

My experiences with the Kenmore refrigerator was nothing but great. It has great shelf space. It also has wonderful freeze capacity and keep my frozen food frozen. It was easy to keep clean with the removable shelves. I recommend it to anyone, it is very durable and long lasting.

Wonderful brand, never had a problem. I bought it and used it for almost 9 years and the only reason I got rid of it was I want a black one but I loved it when I had it. Thank you Kenmore. It was plenty big, I could fit quite a bit of food in it and it was so easy to clean also. Mine was 20 cu. feet but I sure would recommend nice ref. My refrigerator was white and had lot of room bought groceries for family of 4. Never had any complaints. It was well worth the money I paid. I like it better than a lot of other models and makes. I think anyone would be proud and happy to have any Kenmore product.

3 1/2 years ago, I had no income and received state aid from an agency, OLHSA. They provided me with a new refrigerator (brand-new from Sears and Kenmore), insulation and a few other items. Now the refrigerator is leaking water everywhere, which is highly unusual for a refrigerator thats not even 3 1/2 years old. I contacted Sears and they said that they cant help me because the refrigerator is out of warranty. I contacted OLHSA, the state agency who provided me with the refrigerator (at no charge, since I had no income). I am now on permanent disability with low income. This past Monday, a representative from their office (OLHSA) came to my home and tested the refrigerator.He found that it was defective and it needed to be replaced. However, I received a phone call from OLHSA on 3-5-15 telling me that my income is too high for them to repair the refrigerator, even though they are the ones who provided the refrigerator in the first place (AND IT IS NOT EVEN 3.5 years old!) When OLHSA asked me to submit my income documents, I did so and was not told there was any limit on income to have the refrigerator repaired OR replaced. So now, I have a refrigerator that WAS brand-new, less than 3 1/2 years ago, that was bought for me by a state agency. It is now defective and leaking water. I have a very bad back (which is why Im permanently disabled) and cannot be getting down on the floor and sopping up water every 7 to 10 days. Im shocked that this refrigerator didnt last even 3.5 years AND neither Sears OR OLHSA will stand behind their work OR the vendors they CHOOSE to do business with.Do I any alternative than to buy a new refrigerator? As I said, Im on permanent disability and the checks I get dont go that far, especially when my electric bill is $74 a month because my refrigerator is running constantly! I have appliances that were here when I bought this condo that are still working fine. I didnt choose the Kenmore refrigerator, OLHSA DID. I cant believe they cant/wont make this right, especially since Im permanently disabled & on a fixed income. WHY DID THEY NOT TELL ME ABOUT THE INCOME REQUIREMENTS before the technician came out? At least I got confirmation that indeed, the refrigerator is inefficient, does NOT meet govt standards & is defective. In the meantime, it runs almost 24/7 (running up my electrical bill) & I continue to have to throw away food that gets wet.

I purchased my Kenmore Elite 13 months ago. Just like most people on this site the compressor & some other crap is no good. I have been without a refrigerator for about 40 days. Every time I call the service repair I am transferred at least 3 times, nobody can give a straight answer. I just want to know when is it going to be fixed!!!! Yesterday the Sears guy came out to fix it. Now the ice maker doesnt work. I will NEVER purchase another Sears appliance. I dont even know if I should call them or just get it fixed myself. Sears your customer service is horrible!!!

I bought a Kenmore refrigerator in 1990 when I got married. Used it every day until it broke. It lasted until 2011. Great refrigerator and bought another one. Hope this one lasts just as long.

We own a Kenmore Model 795.78764 and it is without a doubt the worst appliance we have ever owned. The seals on the French doors are deteriorated and the freezer on the bottom wont close properly so it fills with frost and water to the point we need to chip it out monthly. The vegetables freeze and wastes a lot of money with ruined food. Wish we could afford something else. Will never own a Sears anything ever again.

Works great. Keeps food perfect! The freezer keeps everything ice cold. Love the space. Does not take up a bunch of unnecessary energy. Very economical and convenient. One of the best refrigerators I have ever had.

Kenmore has been the only brand I have used on any major appliance and it has always proved to be reliable, dependable and worth every penny I spend on the purchase. Kenmore is/has been the only brand I have ever considered purchasing. Their refrigerator seems to work better than other refrigerators. It keeps things cold. However the plastic drawers do not seem to stay on track real good when loaded. There needs to be some way to make them more sturdy to where they fit on the tracks and stay on them better. Other than that, it serves our purpose

I have had no problems with my Kenmore refrigerator. I would highly recommend it to all of my friends and family. It had not had any problems since I purchased it. I love the front door access and the chopped ice is always perfect!

My Kenmore fridge last my family for very many years, and especially long considering the fact that there were 4 kids under the age of 5 running around. The finish got worn and the handle broke a lot sooner than Id have hoped... And the stripping on the door broke off, as well, but all in all, it was a well-made product and Id definitely consider buying Kenmore again.

It does its job, freezes and keeps all our food fresh. Never had any problems with it ever since I bought it from Best Buy about a year and a half ago. My fridge has a great size and it can fit about a months worth of groceries in it. I love the trays to keep the meat and cheeses fresh and it also came with ice boxes too to make ice making easier because before we would never ever have ice. It looks great.

The quality of the fridge leaves much to be desired. I admit that I didnt do my research because I was in a rush and just trusted the name. I wasnt aware that LG was the manufacturer of the Kenmore Elite or I would have know to avoid it. The fridge looks great on the outside and at first glance on the inside, however when you open and close the draws they feel as they are about to break. My fridge is 2.5 years old and water was leaking from the bottom. I figured its the copper hose that feeds the unit but discovered the unit itself was leaking. Upon inspection of the internal hoses I can see cracking in multiple areas of the white hose that feeds the water to the ice maker as well as the hose that feeds the water dispenser. My fridge is doing its job at keeping frozen as well as fresh food fresh bit I paid for more features that just dont work. Save your money and avoid this fridge!!

Kenmore has the best refrigerators, they last for decades, the old one I had was 21 years old before I gave it up. Keeps food fresh, consistent temp throughout the interior, love all the wonderful styles and colors you can get. I think one reason why Kenmore refrigerators are better is the company has been around for many decades.

Bought a Sears Kenmore Elite refrigerator for $2200 in January 2014. It stopped cooling in June 2018, the refrigerator is not under warranty but the parts and labor are under warranty. In the last 2 1/2 months I have had 10 appointments to have it repaired. It would work for 4-7 days and then stop cooling again. The last 2 appointments they didnt even show up and said the refrigerator is condemned and cant be fixed. One of the technicians told me the parts are inferior and not expected to last. Today I spent an hour and a half on the phone with customer solutions. After 1.5 hours all Jerry said he could do was to set another appointment for repairs. The ice maker also leaked and the excess ice would have to be cleaned about once a week. I was not satisfied with the product, the service, or the warranty. Not recommended.

Bought Kenmore Elite French door model # 74093 in Dec 2014 for new house. In May 2015 it started making a fan noise, so I called for service under our Sears protection plan. 6 weeks, 3 parts, 5 service calls, and a dead refrigerator. I called Sears Service and demanded a replacement. This is when it really got crazy. They told me that the Sears Appliance Center was not really Sears and I had to deal with them directly because their policies might be different than the real Sears. SERIOUSLY?? Yep, I was told that the Sears Warranty staff that I was dealing with couldnt help me, and I had to go back to the Sears Appliance Center I bought the (now dead) refrigerator from; it is a franchise store. I bought Kenmore because I assumed the Sears name was my guarantee of satisfaction. I should have been informed about this distinction, because I could have gone to a real Sears store instead. SEARS on the storefront, employees wear Sears shirts, Sears receipt, Sears warranty and service agreement... but not really Sears.

I bought the Kenmore refrigerator, Model # 795 71019.010, Serial #005KRO2571 from Sears a few years ago & a part I need to be able to use the ice-maker now is DISCONTINUED according to Sears & I was told Youll just have to buy a new fridge or go without ice??? I cant believe they leave customers high & dry & expect them to buy a new fridge when all it needs is a part. Not sure who to blame so I blame both KENMORE & SEARS. What a way to treat consumer! Ive always bought my KENMORE appliances from Sears & never had a problem, but after this - Never buy from Sears & never buy a KENMORE brand anything!

I have a 2015 Sears Kenmore Elite fridge made by LG. The compressor has been gone for over 3 weeks. Sears came out to repair it but they did not have the part. Finally the part came today and the repair is suppose to take place on Monday. Sears tells me I must pay the labor. Is that true? Secondly, I loved this refrigerator so much that I bought one for our FL home. It was built in 2018 and bought in February of 2019. Are there still compressor issues with the newer models? Thirdly, my husband has tried to register for the class action suit and has had very little luck getting through the red tape. HELP!

Refrigerator works great. Never had any issues whatsoever except local supplier never having the water filter in stock. The refrigerator worked flawless. Refrigerator had enough room for all the items you would find in a refrigerator. Large drawers and adjustable shelves to fit large 2 liter bottles. The refrigerator was pretty plain in appearance so it didnt especially stand out but I enjoyed the subtle look to my Kenmore refrigerator. The Kenmore refrigerator will cost you more in the pocketbook but the increased cost assures you that you have purchased a quality refrigerator.

I loved the alarm on the door. It was very helpful with my special needs daughter who only partially shut the door. Plus I loved having the filter for water and ice. I loved that it wasnt too large. For me the size was perfect. I needed that space as my daughter and husband ate a lot. Previous refrigerators were too small for me. I purchased this one specifically for its size. I was going for a stainless steel look in all my appliances and I started with this refrigerator. I love the Kenmore brand. All of my appliances will be Kenmore stainless steel. The amount I paid for this refrigerator was a little extra and that was only because I had purchased it through a rental place. Had I purchased it through Sears and my credit were better at the time, I would have paid less for it.

The freezer work perfectly fine. Its a standard refrigerator and it performed as I expected a refrigerator freezer to. The refrigerator met and exceeded my expectations in terms of space. Now as far as the freezer is concerned it was able to hold much more than the regular items that I would keep stored in the freezer. Standard refrigerator on bottom with freezer on top standard regular white nothing fancy but nice and clean. Sturdy handles on both refrigerator and freezer. Pretty good value for the money. Thank goodness isnt overly price. While comparing prices to other brands the Kenmore was the best value for the particular model that I got.

It has a reset capability, which comes in handy when you change the water filter. The cubes and crushed ice tend to get stuck but nothing you cant use your hand to fix. Its not the biggest especially if you have a big family, its more than perfect for smaller households. The freezer is pretty standard as well as the actual fridge part. Its sleek and stainless steel. It does dent pretty fast though, any of the slightest hits could leave a small impact. Needless to say its pretty easy to clean. I dont recall how much I purchased it for, but it must of been a great value since I purchased two of the same product.

Bought this item in 2016 with French doors and bottom freezer door with go door on right side. Price was $2500 and the compressor just died Easter Sunday with fridge full of food. Tech knew what the problem was when he saw it was the elite. Will take a week to get the compressor and he has already warned me that this is the beginning of the end. Once the compressor is replaced these have a history of going south from there. Only saving grace is I bought the extended warranty. Do a little research and you will hear this same story over and over again. Do not buy these.

I like the size of the shelves, the deep-set bins for produce and the overall quality of the refrigerator. However, the depth size is a little larger than my counters so it sticks out and I would prefer it be even with my counterspace. Other than the size of the Kenmore refrigerators offered, their quality is top-notch. Ive purchased Kenmore products since Ive been married. My first home came with Kenmore appliances and I never had a problem so when we purchased our second home I decided to use Kenmore appliances. It is a reliable product.

Very little problems with my Kenmore refrigerator. The only problem I did have which was my fault was a nick I put on the bottom shelfs metal that rusted. They told me to clean it and paint over it. That worked. Like I said, I would buy Kenmore because Sears is a company that stands behind their products and takes care of their customers. I do not know the exact size, but it was large enough to accommodate a family of seven people, three of them being children. The freezer could have been a little larger. The movable shelves helped also, especially if we had tall items to refrigerate. I recommend attaching a water filter to the ice maker if your water in your area is hard. We bought a white refrigerator, mostly because we know we will be keeping this refrigerator for a long time and colors seem to date the refrigerator. Also white matched our other appliances. I dont recommend buying appliances in trendy colors. They get so outdated so quickly. I learned this when the rage was turquoise and wished I didnt buy a color that ages the appliance. I recommend white, silver (stainless steel) or black. My Kenmore was worth everything we paid. I cannot remember how much we paid, but Sears has some tremendous sales and we probably bought it on special. At any rate we are happy with our Kenmore.

I loved the overall refrigerator and its performance. It ran quiet and there was sufficient shelves, however, I did not care for the freezer. For the most part, the refrigerators size fit all of my need items, except during Thanksgiving. I found it difficult to adjust the shelves to fit my 25 pounds turkey. The overall Appearance, for a standard refrigerator with a top freezer, was appealing. It was easy to wipe down and keep shiny. I would recommend it. The value was in line with what I got, but only because it was on sale. I would not have purchased this item for the non sale price. It was a pretty standard or basic fridge. No special features or bells and whistles. Nothing special inside, pretty basic.

I love my refrigerator. It is big enough just for what I need and it is clean and simple looking, keeps my stuff fresh and crisp for a long time and my freezer cold for a long time. It has not crapped out on me yet and hopefully wont. I just wish they had different colors. I havent seen a black one yet in my model. But I am pleased with the model that I have and would not change it unless it stops working.

I have had my refrigerator for almost 20 years. The only problem I have encountered, after 15 years we had to replace the ice maker. It is in perfect working order but in the future I will purchase another Kenmore.

Lots of space, keeps everything cold. I havent had any problems with refrigerator. The price was great. Id recommend this refrigerator to any of my friends or family. I buy a lot of meat every month and never have a problem fitting everything in. The refrigerator has plenty of room for all my drinks and condiments. I do understand prefer side by side if I had a choice but they are a bit more pricey. But I am happy with the appearance for the most part. I think the price was competitive to other brands. I think the price I got on this fridge was very fair and customer service was great. They were very informative.

I like it pretty well, except the ice only comes out crushed on either setting, not sure why this happens. Its cold and reliable though. It is good sized and has plenty of room in the refrigerator and freezer for all of your needs. I think next time I would like a little bit bigger freezer though. I like how it looks and it cleans up really well and matches the kitchen. Sometimes the grate on the bottom is hard to get off and clean and snap back in though. Overall its not too bad. I wish the ice machine would still make cubes though. It didnt last very long. Also the water comes out really slow.

We purchased a Kenmore French door refrigerator from Sears, model 795.77316600, made by LG. We have had nothing but problems with it since the first day. Doors have been replaced twice. The light would not turn off the first day we owned it and melted the cover. There is now a class action law suit for this problem. Each shelf in both doors have broken pieces. The vegetable bins have been replaced twice. The main circuit board has been replaced once. The quality and reliability of this appliance is simply horrible.

Its sleek and very classy and modern. The color is very beautiful and it coordinates with any kitchen or dinette decor. The size is just right to fit in tight areas and is very energy efficient. The size is very good for an apartment size kitchen or for house size kitchen. It is not too big or not to small. Compact and accentuates with any color kitchen or dinette decor. Appearance is very beautiful and very up to date. It will look great in any kitchen or dining room. It will be a conversation piece for many years to come. People will be asking you about it for years. The value of this beautiful refrigerator is a wonderful price for such an awesome item. I would definitely tell my family and friends to purchase it because of the value and the beauty of it.

Works very well also very spacious. Have had for over a decade with no issues. Runs extra super quiet and keeps food very cold. It is very spacious and roomy. The freezer has enough room to take advantage of any sale you come across. The frigerated part has enough room to do the same. Coming in either black or white it goes with any decor that you may have. It as well has a number of shelves inside. It as well has a couple crispers. I find good value in the fact that I have had it a number of years problem free. I as well find extreme value in the fact it does have enough room to allow me to take advantage of a good sale.

The appearance of this refrigerator is sleek and unobtrusive, which is what we want in our kitchen. This fridge works well for us and it is a good size. There is some flexibility in the space which is helpful when we have larger items. We like that the freezer has shelves as opposed to the bins that we see elsewhere and also storage on the door which we find helpful. Of all the refrigerators we look at, we thought this was one the best value for the price. We have been very pleased and would recommend it to others. It is very nice.

The first Kenmore our family had lasted over 60 years. Though it was small by modern standards it never had a maintenance problem and spent the last 40 years as the basement fridge for beer and excess food.

The refrigerator was given to us by my mother-in-law who had it in her home for at least 2 years. She moved out of her home and it still worked fine so we replaced our refrigerator which was newer and already on its way out. That Kenmore was a very dependable refrigerator that gave us 12 more years of service w/o needing any repairs. When we finally purchase a new refrigerator it was for the purpose of replacing a very scratched up Kenmore (dogs/kids inflicted damage) but amazingly enough it was still working so we donated it and we would not be surprised if it is still giving the new owners good service today. Would purchase another without hesitation.

I have had excellent luck with previous Kenmore appliances that I have owned in the past. I have noted that my previous Kenmore appliances are a good value and that they last a long time when they are cared for on a regular basis. I like the refrigerators automatic Ice cube maker, top freezer with the refrigerator on the bottom and adjustable shelves. Plus the almond color matched the paint colors and decor of my kitchen. But I would like to see a water filter added to the incoming water line from the house supplying the automatic ice cube maker to purify the incoming water for the ice maker. It would keep the ice cubes better and cleaner.

The freezer was frost free and holds everything that needs to be kept frozen so no problems there. The refrigerator worked quietly, kept everything cold, had enough room to hold all items, and easy to clean. It can hold fridge containers of soft drinks, gallon jugs of tea, holds everything that needs to be kept cold with no problems. It fits in the area where it needed to be and the appearance looked wonderful. Just a fantastic appliance to have in the kitchen. It saves money on the electric bill and is a great deal for the price.

Has been working for 18 years. It is reliable and long lasting. Never had any problems with it in eighteen years of use. Stays cold. Keeps food cold and frozen in freezer. It is large enough for two people to keep their foods and beverages in it. It would be nice to have one a bit larger though to keep large packs of beverages in. It still looks the same after 18 years of use. The appearance has not deteriorated at all. It is still white and clean looking. I would recommend this fridge because for the price it is really great that it has lasted almost nineteen years now. It is a great value.

Keeps everything fresh and tasty and very reliable to my family and has never let me down at all and will buy another one in the future and very excited to get one that is updated and happy to use. Im very satisfied with the fridge altogether. Very much Kenmore has met my expectations and more.

Sears has the worst customer service I have ever experienced. We bought a refrigerator from a hometown store. It never got colder than 45 degrees. Tech came, ordered parts. Parts on back order for over 1 month. I asked for my money back. Some parts arrived. I had to call multiple times, never a call or email from Sears. Waiting to hear about refund and find out I’m not “eligible “ for refund. Won’t help me until I return the parts- which no one told me until today. Hometown store owner tried to call on my behalf and they refused to speak with her. So now I’m waiting again until they receive the parts before they will replace the unit. Who knows how long it will be before I have a working unit. Paid $1300 for a brand new appliance, it doesn’t work, they won’t give my money back and they are dragging out replacement. DONT BUY FROM SEARS!

Hidden fees on warranty. Do not buy! Bought Sears Kenmore Elite refrigerator 11-2015. Today is 2-14-18. Model 79574O25411. Outside of one year of purchase they wanted $155 to send technician out to diagnose problem. Then I would be expected to pay labor rate plus any parts outside of warranty in addition to service call fee. I paid another company $75 to diagnose that the compressor was bad. The compressor is under warranty but sears customer service refused to provide compressor as you must use their service people and pay their going rate EVEN IF THE PART IS UNDER WARRANTY. This is practically a new refrigerator ($2500+) with a major part bad (compressor $300+tax). I found out after that this Kenmore Elite is a rebrand (actually made by LG). It had been rated by Consumer Reports as a good model to buy. This is not the case.

Do not buy Kenmore 60214. Previous to this model we had a Kenmore that lasted from 2000-2016 until the compressor died. This unit is 1 yr + 2 months and both freezer and fridge are suddenly not cold enough even with both dials are at the coldest. Will NEVER buy Kenmore brand again after being a loyal fan for over 30 years. Piece of junk.

When we were shopping, we were on a budget and wanted to get the best we could for the money that we had and at that time purchasing a Kenmore seemed like the best choice we could make. Our refrigerator lasted a long time without any problems. Also, it had plenty of space and everything fit nicely. If I had a larger family I may have liked a larger size if one was available but at the time I liked it just the way that it was.

Kenmore is a well known brand with longstanding reliability, performance, durability and style. Can really count on this refrigerator for many years with few problems. Just keep it clean inside and out, especially the back and bottom and you will have many years of problem free use. Its low maintenance. You will get your moneys worth with Kenmore appliances. The refrigerator has easy to adjust shelf space, large size drawers for produce, lunch meats, etc. It has great storage inside doors and plenty of freezer for anything needed. Im very happy with amount of space and ease of use.Kenmore has many colors and finishes to choose from, making it easy to fit your style. I love that you can either get a textured finish or a smooth one depending on needs and preferences. Price is comparable with other brands of the styles desired and the value is great as you simply pay the affordable cost and then enjoy the use of this great product for many years without worries.

It is efficient. Cooling is very good. Keeps vegetables and perishable fresh for reasonable long period. Sufficient place to store things. Freezer chest is spacious and maintains excellent temperature. It is 18 cu ft. space is sufficient for a family of four. Can store vegetables, meat, chicken, turkey, beer, soda, and many other items. Plenty of shelf space. It is an attractive looking unit. Has gray color and has freezer compartment and larger regular cooling compartment. It is not too tall so we can store light things on top of it. It has excellent value. After a careful use of even five to ten years it commands a very good resale value. I never had any part go bad even after prolonged use.

We have been a customer of Sears for over 40 years, but not anymore. 5 years ago we downsized and bought 5 appliances from Sears. We even bought their so called warranty. From experience it is not worth the paper it is written on. They will find a way not to send a tech. Three months after purchase of the fridge had a leak in the freezer area. First thought it was caused by over filling the ice trays. When I checked further noticed is was from a water line. Called and was promised they would send someone out. Three weeks later he arrived. Quickly pointed out there was a called back on a part. Was told by Sears missed the expiry date by 3 days. Called a salesman and he told me he had the same issue. Was told to call Kenmore which we did. Was told they could do nothing. Yesterday noticed the two lights in the fridge were both blown. I thought this to be odd. Unscrewed one, but could not get the other. Had to remove the light fixture and break to light itself. Found there were scorched marks near the base of the light. About an hour later was able to remove what was left of socket. Disconnected that light and am running on one light. Called Sears again and no surprise was told nothing they could do.I hear all kinds of similar stories from friends. Mr Sears, no wonder your company is losing money and closing store. You have no idea what customer service is all about. By the way my son in law just bought a new home and needed all appliances. He knew the issues I had. Guess what: never even went to Sears. Cannot wait until I have replace the appliances. Goodbye Mr. Sears forever.

It was spacious enough for me to put all the things in I usually do, easy to clean up and energy efficient. The front was easy to clean as well unlike some other refrigerators that I have had in the past. It was the perfect size to fit in the size I needed it to be in my kitchen but deep enough for me to have plenty of storage inside for all the things I normally buy on a shopping trip. It was a normal looking refrigerator but I liked that it was white so it matched the rest of my appliances in my kitchen and when I would wipe it down it cleans up very easily. For what I received I think the value was very good. It came with an excellent warranty and I loved that it was very energy efficient compared to other brands.

Ive had no problems with this fridge. Its very reliable and has a lot of space. I highly recommend this refrigerator to anybody that is looking to buy a new one. There is a lot of space in this fridge for your groceries. You wont have to worry about not having enough storage space after you go shopping. This is a beautiful modern fridge that suits my style. Anybody that like a modern look will appreciate this fridge. Its a great buy. The price for the fridge is a great value considering you definitely will get what you pay for. Its a little expensive but well worth it.

The water dispenser is awesome. There is a lot of room, easy to clean, fairly quiet. The stainless steel version is easy to clean as well no smear marks. We had to get counter depth cause of where we put it in the kitchen but its perfect for what we need. There is still plenty of room to store food. It looks fantastic and stays clean making it look like new everyday. We get tons of compliments on the fridge by our guests. Very great fridge. The price compared to other fridges is very good, counter depth in general costs more than normal fridges but if you have limited space this is for you.

I am now using a Kenmore refrigerator. It is a side by side model. I have had it for a few years and have not had any issues. I love how I can control the temperature with a slight tap and it works quickly. The only problem I have had is with the shelves inside the refrigerator. The shelves break and crack so easily. I hate that I had to replace them so soon. They should have lasted longer without cracking. Why should I have to replace them so soon. I expected them to last longer than a few years. I am displeased with the shelves.

When I bought my new home, I purchased a Kenmore side by side refrigerator, model # 253.5569907. Yes, the warranty has expired, so, it seems that Sears is willing to gouge me for any money they can. The enamel around the bottom of the ice dispenser is bubbling and rusting… much like a car would that has been through snow and road salt. Since Id received an invitation to renew my warranty, I decided to ask about the rust. I was transferred to 3 different operators. The last one finally told me that there was no recall on my model. I was told that I could pay for a technician to come and look at the door. (I know what rust looks like.) Also, to fix the door, perhaps the door could be replaced at my cost, of course. IF theres a site listing recalls of SEARS products, I CANNOT find it!!! Ive never known a refrigerator door to rust away. I do know that when I replace my appliances or anything else, I would think long and hard before shopping at Sears.