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Kenmore Range Repairs
Kenmore Range Repairs

Kenmore Range Repairs

If you're looking for help fixing your Kenmore Range, look no further! Our comprehensive Kenmore Range repair guide will explain common issues, provide tips, and maybe show you how to repair your appliance.

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

My Kenmore Oven is Not Heating 
Igniter. The igniter is the most commonly defective part for an oven not heating. The igniter has two main functions. First, the igniter draws electrical current through the oven safety valve to open it. Second, the igniter gets hot enough to glow and ignite the gas in the oven burner. If the igniter gets weak, it will fail to open the safety valve correctly. If the valve does not open, the oven will not heat. To determine if the igniter is defective, observe the igniter when the oven is on. If the igniter glows for more than 90 seconds without igniting the gas flame, this indicates that the igniter is too weak to open the valve. If the igniter is weak, replace it. If the igniter does not glow at all, use a multimeter to test the igniter for continuity. If the igniter does not have continuity, replace it. 

Kenmore Oven doesn't bake evenly 
Bake Element. If the bake element is burned out, the oven will only be heated by the broil element. This will cause the oven to heat unevenly. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the element has burned out, it will be visibly damaged. Inspect the bake element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it.. 

Kenmore Oven broiler not working 
Broil Element. The broiler element may have burned out. When the broil element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the element has burned out, it will be visibly damaged. Inspect the broil element for holes or blisters. To determine if the broil element has burned out, use a multimeter to test the element for continuity. If the broil element does not have continuity, replace it. 

Kenmore Stove heating element not working 
Surface Element Board. The surface element board has relays that regulate the power supply to the burners. If one or more of the relays fails, the surface element won’t work. If two or more burners fail at the same time, this indicates that the surface element board is likely at fault. If only one surface element won’t work, use a multimeter to test the element for continuity. If the surface element has continuity, the surface element board might be defective. 

Kenmore Stove burner won't light 
Spark Module. The spark modules provides power to each surface burner spark electrode. If the burner is produces a weak spark, or if the burner sparks intermittently, the spark module might be defective. Before replacing the spark module, first check the spark electrode and the spark wire. If the spark electrode and spark wire are not at fault, the spark module is likely defective. If the spark module is defective, replace it. 

Kenmore Oven temperature not accurate 
Bake Element. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the heating element has burned out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Kenmore Oven light is out 
Light Assembly. If the oven light is out, the entire light assembly may need to be replaced. Often the light assembly components are not sold separately. 

My Kenmore Stove Oven's Not Working 
Bake Element. When the bake element is heating properly, it glows red hot. If the element does not glow red, this indicates that the element is not heating. Often, if the heating element has burned out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has burned out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Kenmore Oven not self-cleaning 
Door Lock Motor and Switch Assembly. During the oven's self-cleaning cycle, the door lock switch activates the door lock motor to prevent the oven door from being opened. If the door lock motor and switch assembly is defective, the oven door will not unlock once the self-cleaning cycle is complete. On most ovens, you can open the oven door by removing certain screws or panels. Check your owner's manual for further instructions. 



Related Error Code Pages:
Kenmore Refrigerator Error Codes, Kenmore Range Error Codes, Kenmore Washer Error Codes, Kenmore Dryer Error Codes, Kenmore Microwave Error Codes, Kenmore Dishwasher Error Codes, Kenmore Water Heater Error Codes, Kenmore Gas Grill Error Codes,

Related Troubleshooting Pages:
Kenmore Refrigerator Troubleshooting, Kenmore Range Troubleshooting, Kenmore Washer Troubleshooting, Kenmore Dryer Troubleshooting, Kenmore Microwave Troubleshooting, Kenmore Dishwasher Troubleshooting, Kenmore Water Heater Troubleshooting, Kenmore Gas Grill Troubleshooting,

Related Repair Pages:
Kenmore Refrigerator Repairs, Kenmore Range Repairs, Kenmore Washer Repairs, Kenmore Dryer Repairs, Kenmore Microwave Repairs, Kenmore Dishwasher Repairs, Kenmore Water Heater Repairs, Kenmore Gas Grill Repairs,

Related Parts Pages:
Kenmore Refrigerator Parts, Kenmore Range Parts, Kenmore Washer Parts, Kenmore Dryer Parts, Kenmore Microwave Parts, Kenmore Dishwasher Parts, Kenmore Water Heater Parts, Kenmore Gas Grill Parts,

Related Price Pages:
Kenmore Refrigerator Prices, Kenmore Range Prices, Kenmore Washer Prices, Kenmore Dryer Prices, Kenmore Microwave Prices, Kenmore Dishwasher Prices, Kenmore Water Heater Prices, Kenmore Gas Grill Prices,

Related Pages:
range replacement, range fix near me, range service and repair, range service cost, range service call,


Kenmore Range Repairs

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Product Reviews:

This Kenmore model had high ratings on several websites including Consumer
This Kenmore model had high ratings on several websites including Consumer Reports. I did a lot of research and It was definitely the best rated refrigerator in my price range and it had received great reviews from people that already had one. Consumer Reports recommended it. I like the solid construction and that the handles were grips inside the doors instead of on the door where you feel like youll pull the door off. There were lots of drawers and room to organize everything and shelves were able to be rearranged for tall objects. Good constant temperature throughout and freezer never iced over. But Kenmore could make the freezer section larger and make just one shelf on the door. Too crowded with two and hard to fit items in there. Also, maybe add a shelf inside the main part of the freezer to separate meats from other stuff. Had an ice maker which was a nice feature but it always got stuck and was loud and could startle you out of sleep at night. Nevertheless, Kenmore was a great refrigerator and met and even exceeded my expectations. I would buy another Kenmore.
Published: February 25, 2018
Betsy of Ellenwood, GA
Source: consumeraffairs.com

I purchased a Kenmore range on June 15, 2012. A small amount of tomato sauc
I purchased a Kenmore range on June 15, 2012. A small amount of tomato sauce dripped into the space between the two pieces of glass on the door. I called Sears repair and they do not cover that in the warranty. It will cost me around $150 to have it fixed. I feel that this is a flaw in the design of the oven. I have cooked for 50 years and never ever had this problem. I realize there needs to be a vent to allow hot air to escape. How are they designing the ranges differently now than decades ago? I will have to look at the smeared glass for the next 10 years.
Published: August 9, 2012
Jacquelyn of Gatesville, TX
Source: consumeraffairs.com

This really gets our clothes clean. Its very quiet, wrings the clothes out
This really gets our clothes clean. Its very quiet, wrings the clothes out perfectly and dries the clothes very quickly. It also hold a good amount of clothing so it cuts laundry time. We love it. It holds more than our last one. It has a clean look, too. Its not over the top with buttons. It is to understand and operate. Even the kids can figure it out which is very helpful. It was just perfect for our price range - very affordable though we had little difficulty raising the money for our new washer. But it works quietly and is effective for our daily needs.
Published: March 29, 2017
Debbie of Franklin, WI
Source: consumeraffairs.com

Whenever I bake something in the oven about 1/2 hour into the cooking proce
Whenever I bake something in the oven about 1/2 hour into the cooking process, the screen lights up with F10 and the oven beeps. The only way to stop the beeping is to turn the oven off. When I turn it on again, it beeps 10 minutes later. It is impossible to cook anything, very frustrating and not normal. The stove is approximately 5 years old.
Published: July 19, 2012
Joanne of Grand Ledge, MI
Source: consumeraffairs.com

Thoroughly washed clothes without trouble. Never had a problem with it, con
Thoroughly washed clothes without trouble. Never had a problem with it, continues to run after multiple years of use. Quiet as well, easy to use. I have had this washer for many years and see myself using it for many more to come. Would recommend to friends. Ive never had nor will I ever have a better washing machine. The appearance is sleek, innovative, and modern. It goes well with the interior of my home as well as the dryer that I own. I couldnt ask for a dryer that looks any different. The value is what you pay for, and in this case its well worth the price. It falls into a good range and is inexpensive compared to other washers.
Published: November 3, 2016
Alexis of Federal Way, WA
Source: consumeraffairs.com

After MORE Consumer Report Research (and you have to pay for this), for 201
After MORE Consumer Report Research (and you have to pay for this), for 2016 Microwave / Convection models, CR rated the Kenmore Elite 79080373310 an excellent unit out of the ones tested. I ordered it Thanksgiving morning, it was installed today 11/28. The convection oven does not reach temperature. Thinking the thermometers were bad, I went out and purchased a new one tonight. The Convection oven does not reach temperature. I called Sears (the Worst company to try and reach a department), after being transferred to the Philippines over and again, I was told a technician was schedule to come out on 12/12. Guess what, I am not waiting 2 weeks for a tech to come out to tell me the part is on back order. I want the unit exchanged immediately! What kind of junk is coming to consumers that we have to deal with this? They want me to wait 48 hrs to hear from the installation team.Updated on 12/19/2015: Continuation... Sears came out on 12/12 to replace the non working Kenmore Elite convection over the range unit. The installers did not re tape the exhaust vent and the vent air is being circulated through my cabinets. The new Kenmore Elite convection does NOT WORK! Once again hit 350/450 degrees (to check temp). Youre lucky if the temp gets to 300 degrees (yet the unit said it reached temp). I asked for a service tech to come out to verify that the oven was not getting to temp. Bob came out, tried to give me a line of bull that the electricity was not good but I immediately called an electrician who said The tech is trying to snow you. Dont believe him! Bob went on to say that the heating elements are located in the left rear causing uneven heating where the left will get done first and the right side would take more time. Bob went on to say that ALL the GEs and Kenmores he has worked on and as a matter of fact, all the new microwaves are NOT GETTING TO TEMP. He said most people use it to reheat, make popcorn, make a pizza. They dont bake/roast in it. Well my thinking this is FRAUD AND FALSE ADVERTISING as well as UNSAFE. Poultry, meats, etc. need to be cooked at a certain temp. If some inexperienced person follows a recipe... put in at 350, bake 25 minutes and takes it out to eat it, the poultry, meat will not be cooked because at 350 youd be lucky if the temp gets to 250. This is now my second Kenmore Elite and they are suppose to come out today between 1-5pm to install yet another 3 new Kenmore Elite. I am beside myself that Bob said all the GEs he installed in Monsey, NY are having the same problems. To me and my opinion, that means that the vendor who they purchased the heating elements is selling bad stuff. Where is quality control in the companies who are selling these products? In addition I feel that each time they remove/install, they are weakening the cabinets that the units are being installed in. Where does it stop? Who needs to take responsibility? There should be a recall on these and/or the companies need to send out a tech at their own expense to have the microwave/convection tested. To see that they reach temperature. This is UNSAFE for people wanting to bake or roast in the units.
Published: November 28, 2015
Lenore of Elmwood Park, NJ
Source: consumeraffairs.com

I built a new home and upgraded all my kitchen appliances to Kenmore Elite.
I built a new home and upgraded all my kitchen appliances to Kenmore Elite. The glass top electric stove has a defective part and Kenmore will not stand behind it. The smallest burner stopped working 13 months after installation. I was told to buy the extended warranty and they replaced the part. Now, three years later, the same part is not working again. I cannot believe that this part is broken twice in five years. There is certainly something wrong with this stove and Kenmore should stand behind their merchandise. As a result, I have half a stove-top and that is it. Sears and Kenmore refused to admit that they are responsible for fixing this.
Published: September 13, 2011
Sharon of Wake Forest, NC
Source: consumeraffairs.com

The oven is fine, though it takes a bit long to preheat. The problem is tha
The oven is fine, though it takes a bit long to preheat. The problem is that the igniters on the range went out, and the only people to work on them come from Sears. And Sears is the literal worst. Theyve cancelled their repair dates on me twice, causing me to be late for work. The ovens may work for a time, but as soon as they go out, dont expect anyone from the store to be even the slightest help.
Published: January 5, 2017
David of Tulsa, OK
Source: consumeraffairs.com

I purchased my refrigerator from Sears in 2009. In the first year, I experi
I purchased my refrigerator from Sears in 2009. In the first year, I experienced the inside light not turning off and melting the cover to the lights. I am well out of warranty now, and my fridge stopped making anything cold. No error codes or signals, opened my fridge and freezer to puddles of cesspool of muck. It appears as though everything is fine from the outside. Apparently I need a new condenser. I have had nothing but countless strange problems with my fridge, hindsight is 20/20 now. I would NEVER purchase another from Sears or Kenmore. Expensive pile of chrome junk, paperweight at best.
Published: January 19, 2014
Jody of Bend, OR
Source: consumeraffairs.com

I bought my Kenmore Elite Slide in then end of March 2010. It was beautiful
I bought my Kenmore Elite Slide in then end of March 2010. It was beautiful. I had it about 2 or 3 weeks and made a lasagna. The rack fell down. It made a mess. I wiped it up as best I could and waited a couple of weeks to run the clean cycle. Our oldest was graduating and I wanted to show off my new kitchen with a clean oven. The clean cycle worked fine but afterwards it would not heat. It took the repairman over six weeks to come out and then another three months to put in a new part. This happened two more times since then. The last time I told the repairman I was going to run a clean cycle as soon as he left, I did and afterward it worked. Yeah! We replaced two of the racks also. My turkey fell out at Thanksgiving, my primerib at Christmas. I cleaned the oven again Dec 27,2011 and the repairman is supposed to come today. I paid over $2300 for this oven. I thought I was purchasing a top of the line product. I feel I should be able to clean it everyday if I want and I shouldnt have to worry about myself or my family being severely burned and maimed making a meal.
Published: January 13, 2012
Michelle of Clearmont, WY
Source: consumeraffairs.com

Too many complaints over this issue of failing oven walls to support racks.
Too many complaints over this issue of failing oven walls to support racks. We should join forces to be heard. My racks fall too oftentimes.
Published: March 19, 2015
Bob of La Grange, IL
Source: consumeraffairs.com

I never had to make a repair after 15 years. I was able to sell it to someo
I never had to make a repair after 15 years. I was able to sell it to someone else when I bought my new one. I would highly recommend it to a friend. The freezer was often full and had to be rearranged. We needed more freezer space but the fridge was large enough to accommodate everything. It was a 18 cu ft off white fridge with the freezer on top. It opened on the right with the fridge and freezer separate. In the fifteen years the paint never chipped and there were no scratches. As I stated. I was able to sell it when I decided to buy a new one. It was still in good working order and when I did a good cleaning it looked very nice.
Published: August 18, 2016
Kathy of Aurora, CO
Source: consumeraffairs.com

My Kenmore is from 1974. My oven door squeaks a little and the knobs letter
My Kenmore is from 1974. My oven door squeaks a little and the knobs lettering is mostly worn off but I still love it. However, I can’t find parts for it.. Like new knobs, I’ve looked on several sites. It has a griddle in the middle which I love. It takes a lickin and keeps on tickin... Lol.
Published: February 7, 2021
Linda of Rantoul, IL
Source: consumeraffairs.com

I purchased a Kenmore Range model 790.9445. Today we pressed the bake key s
I purchased a Kenmore Range model 790.9445. Today we pressed the bake key set the oven to 350 and the control panel started to sizzle and catch on fire. The off key was press and the oven was unplugged from the wall. I tried contacting the store with no answer then the service department. After trying for 3 hours I got through gave them my information and was place on hold for 45 minutes and was hung up on. So I called back this time I was answered right away and placed on hold after giving them my information, I was hung up on again. I am now sitting on hold for the last hour with a new telephone number for the Sears Customer care network, they appreciate my patience which is wearing thin with sears 40 minutes later. I got this number from another customer adviser site which was an email from a SEAR rep. I dont think they want my business. 1800 549-4505 and it is english
Published: August 4, 2011
Ed of Glenolden, PA
Source: consumeraffairs.com

Kenmore Range model 970-67843 - Hello, We are hoping that you can help us r
Kenmore Range model 970-67843 - Hello, We are hoping that you can help us resolve our defective Kenmore range, which we purchased new from Sears in Kelowna, BC 4 years ago. We have always purchased Kenmore appliances, and have always been happy with them. So when we lost our home to a fire in 2009, and rebuilt it, we once again, purchased all Kenmore appliances including Frigidaire manufactured range and fridge. We felt confident that we were buying a quality product, but did purchase the 3 year extended warranty as well, which has of course, expired. Then this Thanksgiving, Oct 2014, we had just about finished cooking our Thanksgiving dinner when we heard a buzzing noise and saw black smoke coming from the back to the range. We turned it off and the next day, turned the oven on, only to find that it did not work at all. The cooktop does work still. We called Sears only to be told that the warranty was expired and we were out of luck. So we took the range to a repair service, who told us that it would cost us at least $500.00 to fix the oven. This does not seem right, when our appliance is only four years old. Clearly there was a manufacturing defect. We cannot afford to buy a new range, or pay hundreds of dollars to fix this one, and we are asking Frigidaire, as the manufacturer, to stand behind your product. We have been without an oven for two months now, and that is not an easy thing at this time of year. Please respond and let us know that we can feel confident in our purchase. This stove is not only defective, but dangerous, and should be recalled.
Published: January 18, 2015
Colleen of Kelowna, BC
Source: consumeraffairs.com

We bought an over the range microwave because it matched all the rest of th
We bought an over the range microwave because it matched all the rest of the appliances in our newly remodeled kitchen. Weve been very pleased with it. It has a soften function, which Ive not seen on a lot of other models.
Published: July 10, 2019
Byram of London, OH
Source: consumeraffairs.com

The Kenmore Gas Range 7290 we bought from Sears has been a real letdown. Th
The Kenmore Gas Range 7290 we bought from Sears has been a real letdown. The Electronic oven control board continues to need replacing. Even the last one we ordered from Sears didnt even work when we installed it. They have to send us another one to replace it. There needs to be a recall on this gas range. Its a dud and a waste of a lot of $$.
Published: November 18, 2016
Jeanette of Douglasville, GA
Source: consumeraffairs.com

I purchased a water heater from Sears in 2002 and it began leaking in 2008.
I purchased a water heater from Sears in 2002 and it began leaking in 2008. That water heater had a 9 year warranty. I had it replaced with a Power Miser 12, with a 12 year warranty. This water heater is now leaking 7 years later. When I called to arrange a replacement, I was told that this warranty is no good since I did not pay extra when it was replace in 2008. I was never told this in all my phone calls to Sears in 2008 and during the horrific process I experienced, in 2008, where I had to find the plumber myself and make all the phone calls and arrangements myself since everything Sears was supposed to be doing and they were not.Now I am told there is no warranty on this Power Miser 12 which is 9 years old. I will never get another appliance from Sears again. In my conversation with the representative he just ended it with I hope the rest of your day goes better. If you are planning on buying a water heater, I suggest you run away from Sears. They are not the company they used to be. They just dont care anymore about reputation. I will be shopping for a new water heater from Home Depot or some big box store.
Published: November 11, 2015
David of Revere, MA
Source: consumeraffairs.com

I bought this gas stove at Sears at least 20 years ago. It still looks almo
I bought this gas stove at Sears at least 20 years ago. It still looks almost as good as new; the only damage is a chip that the men who installed a replacement floor made somehow. It has never needed repair. Its easy to clean and still works perfectly. I bought a second one used for my lake house 10 years ago with the same experience.
Published: February 15, 2021
Elizabeth of Tallahassee, Florida
Source: consumeraffairs.com

Stops working if we shut off the oven and restart it, to adjust temp or if
Stops working if we shut off the oven and restart it, to adjust temp or if we need to put something back in because it was not done as we thought, only way to fix it is to pull the heavy oven away from the wall to get to the plug, unplug it, plug it back in, which is a disaster as its too heavy for me!
Published: February 2, 2021
Sheila of Bennington, VT
Source: consumeraffairs.com

I have always purchased Sears Kenmore appliances - refrigerator, dishwasher
I have always purchased Sears Kenmore appliances - refrigerator, dishwasher, stove, washing machine. Love them. I was sorry To hear that Sears closed down all the stores in New Jersey. I bought their products for many years and trusted them.
Published: February 6, 2021
Maria of Passaic, NJ
Source: consumeraffairs.com

We installed a Kenmore gas range top. It is stainless steel and looks spect
We installed a Kenmore gas range top. It is stainless steel and looks spectacular. The range performs extremely well and the temperatures seem to be very accurate. As for the value, again, I think things are grossly overpriced. We have owned this range for over 10 years and have never had the first service call.
Published: November 15, 2017
Sandra of Oxford, AL
Source: consumeraffairs.com

I have had for nine years with no issues. All units works and oven is a gre
I have had for nine years with no issues. All units works and oven is a great self-cleaning one. It is way to clean the top. Everything works the way it should. My only issue is I hate the stains inside the oven door window you cannot get to.
Published: February 5, 2021
Fannie of Athens, GA
Source: consumeraffairs.com

My Kenmore washer and dryer lasted for over 15 years and no problem. I beli
My Kenmore washer and dryer lasted for over 15 years and no problem. I believe to be a customer for life. I also have a Kenmore Fridge and stove top. The only reason all of my appliances are not Kenmore is because I did not do the purchasing for them.
Published: October 6, 2015
Tina of Dallas, TX
Source: consumeraffairs.com

We bought top loading high efficiency low water washer SN C54547545 in July
We bought top loading high efficiency low water washer SN C54547545 in July 2016. It took a lot longer to wash a load. This year 2019 it started acting strange. The clothes were too wet and I’d drain/spin again. Checked the troubleshooting section-nothing worked. My husband put clothes in dryer while I was out and the load was too heavy, causing my dryer to burn up. Now I’m looking to buy both. Washers should last longer than 3 years!
Published: October 25, 2019
Janie of Holcomb, MS
Source: consumeraffairs.com

I bought this washer 6 years ago and honestly I cannot complain. I have a l
I bought this washer 6 years ago and honestly I cannot complain. I have a large family, 7 people, counting myself, live in my household and you can imagine the amounts of clothes I wash in a weekend and this washer has never failed me. I am a proud Kenmore owner. I am not a washer owner only, I also have a stove and a fridge, for around the same amount of time and havent had any issues with neither of them.
Published: November 27, 2015
Xiomara of Bronx, NY
Source: consumeraffairs.com

This oven cost $1,400. In the fall of 2009, the motherboard crashed. In 201
This oven cost $1,400. In the fall of 2009, the motherboard crashed. In 2010, it was only used for 8 months. I returned it sometime in November of 2012 because the motherboard completely went down. The manager at Sears, Sarasota, said nothing can be done, but they can give me a 10% discount on a new stove. Talk about not standing behind your sales. My advice to everyone is to buy from a small store so that owner has a commitment to you and the community. I’m taking it back to Sears and dumping it on their doorstep, with sign that says “New stove. No support” and my email on it. What more can I do?
Published: April 3, 2013
Ian of Sarasota, FL
Source: consumeraffairs.com

Kemore Range Model 970503720 - My wife and I have had three brand new stove
Kemore Range Model 970503720 - My wife and I have had three brand new stoves stop working on us. The most recent stove was a Kenmore Model 970C503720 which is a convection fan. This was an upgrade from Sears from the basic model which did not have the convection. Soon after purchase on stove number one, the clock stopped which controls the oven temperature. This would not allow the oven to heat up higher that 287 degrees. We had the control board replaced but it died as well. We received a replacement stove, same problem occurred; then, we upgraded to our current stove and the same problem occurred. Sears indicated that this will be the last time they will help us because nobody else has this problem and they have suggested that if it happened again we must have a wiring problem. Nothing electronically with regard to the stove has changed in our house and before we bought these three new stoves, our previous stove ran just fine for 20 years. It is my belief that the control boards are defective. So now we are going to approach Sears for a fourth time; concerned that we will not get satisfaction. We are willing to upgrade to something that does not have this kind of control board but did chose to stay with this design to avoid having to buy new pots and pans to accommodate the newer cooking surfaces.
Published: September 28, 2015
Greg of Victoria, BC
Source: consumeraffairs.com

Have had no problem with it and seems to be very efficient. Last year the p
Have had no problem with it and seems to be very efficient. Last year the power went out for two days and the food was still cold. We had not opened the door. 24 cubic foot, held everything we needed and more with this side by side. Eggs milk and other things with plenty of room to spare. When we bought a birthday cake last year that fit also. I really liked the stainless steel, was not only easy to clean but matched the dishwasher and the cook top. The black water dispenser also was a good match with the range hood. It was definitely worth what we paid for it and they took the old one with them after they installed this. It looked really nice there especially with the stainless steel.
Published: July 1, 2016
John of Calumet City, IL
Source: consumeraffairs.com

I wanted to buy a new oven for my 88 year old mother who lives in a mobile
I wanted to buy a new oven for my 88 year old mother who lives in a mobile home. There was only one model, Kenmore 24inch, white, gas model that fit her space. This oven was bought site unseen as there were no floor models available. Installed and with all the extra charges the cost was $1600. The oven itself was 1499.00. I live in another area so upon visiting my mother and seeing the new oven which has absolutely NO BELLS OR WHISTLES. This is a basic on off oven and broiler. OH it does have a clock... What a piece of garbage!!! The design is stupid with broiler in a bottom drawer, its barely hot enough on HI to broil anything, the door corners were chipped, the oven glass steams up when using the broiler, the temperature gauge is way off in the oven, the installation looks cheap and incomplete. If I had seen all of this within the 30 day return period this oven would be returned... But my only recourse now is to inform anyone who might be considering this oven to consider that the only pro...is that it is cheap in every way!
Published: December 14, 2017
Christine of Santa Cruz, CA
Source: consumeraffairs.com

Kenmore Elite Electric range: After running the pyrolytic cleaning cycle, t
Kenmore Elite Electric range: After running the pyrolytic cleaning cycle, the inner liner of the stove has warped. Except on the lowest level the wire racks will no longer support a load. I place a pan on the middle level (usual for baking) and the rack collapses!I paid Sears (~$100) to send a technician to diagnose the patently obvious problem. Still, they wouldnt do anything (out of warranty) except perform a $1,000 (my estimate for parts & labor) repair that would simply replace the warped parts with more of the same to repeat the performance after another cleaning cycle. I’ve sent letters to the president of Sears Canada, no luck. I have plans to fix it myself. I hope Sears keeps bleeding red ink. Sears will never sell me anything else!
Published: February 25, 2012
Duncan of Orleans, ON
Source: consumeraffairs.com

We had both the washer and dryer and they were, although basic, very effici
We had both the washer and dryer and they were, although basic, very efficient. The pair was relatively quiet, and the washer had an automatic bleach dispenser. The dryer did a fair job. I believe these were near bottom of the cost curve. Even though we replaced both units, they were both in good operating condition after ten years. We gave them to a neighbor who had rental properties and they are still going strong there. There were some options that we did not have, and that we wanted, so we upgraded and looked quite awhile before deciding. We wanted an HE unit, and we wanted the bells and whistles that tell you when stuff is done. We wanted more settings on the dryer. So we went to Sears and actually found something that suited us very well. We ended up, however, purchasing Whirlpool, because of the customer service at Lowes.The units were white. Dirt tended to accumulate under the lid of the washer and it needed wiped out regularly (which probably should be done at any rate). They were, as I said, pretty basic. White, utilitarian. Kenmore appliances, of any type (and weve had several so I can say this from first-hand experience) are some of the best appliances available anywhere. The units range from basic to sophisticated, and the price tag increases as the options are added. In the long run the value is, in my opinion, excellent. I would highly recommend any Kenmore appliance.
Published: June 7, 2016
Connie of Sierra Vista, AZ
Source: consumeraffairs.com

Purchased range on March 19/2011. April 2015 I started to self cleaning, pu
Purchased range on March 19/2011. April 2015 I started to self cleaning, pushed the start and the oven died. Only the stove top works. Service came to repair and charged me $96.05 and told my husband the cost to repair would be approx. $1,000.00 plus tax & plus labour. They also informed him that this happens a lot with this brand and the manuf. does not care. I checked if there was a recall but I am not good with the computer and DID not find anything. I would never buy a Kenmore again and never shop at Sears again. I am cutting my Sears card after I finish.
Published: May 4, 2015
DEBBIE of Innisfil, ON
Source: consumeraffairs.com

We have been loyal Kenmore customers since we were married in 1975. Current
We have been loyal Kenmore customers since we were married in 1975. Currently we have a Kenmore refrigerator, freezer, stove, dishwasher, washing machine and dryer. We have been well served by Kenmore appliances for forty years but our washing machine is extremely frustrating. It is a series 500 high efficiency washer. It is not efficient at all because we frequently have to wash things twice to get them clean. We purchase and use the recommended detergent. It is very slow so it wastes time. I have tried to trick it by adding extra water but that doesnt seem to help. We regret our purchase every week on laundry day. Is Kenmore doing anything to retain dissatisfied customers like us? We are fed up with a all of the problems. If Kenmore will offer a solution to replace the machine I will stay with a Kenmore machine. If not I will buy a different machine.
Published: December 31, 2017
Stephen of Rexburg, ID
Source: consumeraffairs.com

I bought the stove at Sears 2 years ago. 1 month later I had to replaced th
I bought the stove at Sears 2 years ago. 1 month later I had to replaced the control panel 100.00 dollars. 6 month later I had to replace a burner switch, burned out. And now my oven is out and I noticed that I have to replace the panel and all the wiring again. No thanks, I guess no oven until I CAN AFFORD A NEW ONE.
Published: February 1, 2015
Noe of Red Oak, TX
Source: consumeraffairs.com

Performed great for years. Was happy with it. I would recommend one. The fr
Performed great for years. Was happy with it. I would recommend one. The fridge kept everything cold and freezer worked great also. I never had any issues with it. It had to be small enough to fit in my townhouse. It fit okay in my kitchen. The width wasnt so much the issue as height. Inside the fridge was still roomy enough. The appearance was okay. It was mainly in my price range out of all the refrigerators available. I felt it was a good value. The fridge did what I needed it to do. It is a reputable brand and store I bought it from.
Published: December 3, 2016
Kerri of Louisville, CO
Source: consumeraffairs.com

My dishes always come out great. I never have to rewash. All I ever do is j
My dishes always come out great. I never have to rewash. All I ever do is just put them up. It is fast and not too loud. Never disappoint. The size was perfect for my kitchen. I dont have a big kitchen so I need a med dishwasher. This one is great. I do not see why you need a bigger one unless big family. I needed one in black so they got me one. It is sleek and I love how it matches my other Kenmore stove and microwave. Now I just need Kenmore fridge. The price was great. One of the key factor I bought the item. And I found that I got great performance for the value. I love my dishwasher and always will.
Published: August 10, 2016
Troy of Sevierville, TN
Source: consumeraffairs.com

Amazing. The dishes came out very clean and no water spots. Even takes off
Amazing. The dishes came out very clean and no water spots. Even takes off caked on food. Very fast washing and quiet. I would recommend to anyone who needs a new one. Compact but very roomy inside. It fit well in my kitchen and my kitchen is definitely on the smaller side. I have dinner parties often and it can hold all of the dishes. The washer is beautiful. Water spots dont stick and fingerprints are easily wiped off with a wet rag. I prefer the black because it looks sleek and fits in with the kitchen. It was a great price. I am always looking for a bargain and after comparing models and prices this one was the best option and easily within my price range.
Published: May 26, 2016
Julie of Ca, El Cajon
Source: consumeraffairs.com

I purchased a Kenmore gas range from Sears in July 2010 based on good exper
I purchased a Kenmore gas range from Sears in July 2010 based on good experience with a previous Kenmore stove. From the start the Kenmore model 790 made loud booming noises when using the oven. No explosions just a noise that made me fearful of using the oven and definitely reduced my use of it. I returned from holiday vacation to a stove leaking gas with the eyes turned off. The local gas company conducted an inspection and declared the stove dangerous and unsafe. Now the stove sits in my kitchen with a red tag labeled dangerous. I do not plan to repair the four-year old stove. It will be replaced with a new stove and different manufacturer. Thank you to everyone for sharing your experience with Kenmore stoves.
Published: January 2, 2015
Wright of Fairfax, VA
Source: consumeraffairs.com

My wall unit lasted for 13 years, but I think it overheated the circuit boa
My wall unit lasted for 13 years, but I think it overheated the circuit board when are used the Clean setting so I will definitely never use that function on any oven I own. Since then, there is an error code on the digital display and it shuts off intermittently while trying to cook or bake something.
Published: February 17, 2021
Tony of Napa, CA
Source: consumeraffairs.com

My Kenmore dishwasher was very fast and it did not make a bunch of loud noi
My Kenmore dishwasher was very fast and it did not make a bunch of loud noises like some dishwashers that I had owned prior. This specific model dishwasher had powerful jets. I cant recall a time when I owned my first Kenmore that I ever had to run my dishes through a second cycle. They always came out looking crystal clean. The dishwasher came with my first condo I bought and for the five years I lived there I had absolutely no problems at all with it. I own a Kenmore now because of it. I was told by the previous owners of the condominiums that the dishwasher and oven were brand new and had been installed a week earlier.
Published: May 21, 2017
Gayle of Seattle, WA
Source: consumeraffairs.com

2 years ago we bought a Kenmore oven. After several months of having it, I
2 years ago we bought a Kenmore oven. After several months of having it, I decided to use the self cleaning option. Our oven had no built up grease, and it really wasnt dirty because I take really good care of my things. I read the directions and proceeded. I have done this many times before with other stoves and no problems. After an hour I started smelling an odd odor. My husband said, that is normal, that is the cleaning odor you are smelling from the burn off of the cleaning process. I said I know that smell you are talking about and this seems different. It smells like burning wires or rubber. He said dont worry. After 1 1/2 hours it looked like there was smoke in the kitchen and I said I was too scared to leave the oven on, and the smell just got worse. I shut the stove off and waited until you were allowed to open it. The very top of door turned a yellow brown and the seal around the glass on the inside oven door melted. I am horrified to think what would of happened if I kept the stove on the time the manual said to? I have never used the self cleaning option again. Sears refused to do anything about it. We wanted the door replaced and they suggested a fifty dollar gift card instead! We are now having to replace this stove because I am afraid to use it. Several times after that sometimes when you would turn it on, there would be an unexplained smell, like burning. I was really scared the other day, I turned it on to my normal cooking temp. of 350 and it smelled like wires burning. I quickly turned it off and will now never buy a Kenmore or a stove from Sears again!!!
Published: January 22, 2016
p of Littleton, CO
Source: consumeraffairs.com

My Kenmore Elite outside oven glass door shattered while we were broiling s
My Kenmore Elite outside oven glass door shattered while we were broiling something! Since we are out of warranty, they want $400 to replace it. From what Im reading on the internet, this seems to be a design flaw.
Published: August 15, 2012
Christy of Montgomery, AL
Source: consumeraffairs.com

Love this ice maker and cold water. Very economical also. Has shelves that
Love this ice maker and cold water. Very economical also. Has shelves that you can move to suit your needs and easy to clean. The side of the refrigerator has so much room for milk, soda. They can fit any size soda bottle. Its 25 cubic. It is fantastic and meets all my family needs. You can arrange the shelves for height to fit your family needs. It has 2 drawers on the bottom for vegetables and cold cuts. Its freezer has loads of shelves and a huge slide out bin on the bottom. It freezes excellent, nothing is ever soft. I own the stainless steel one. It is very attractive and easy to clean with Windex and paper towels. I love the sleek modern look in my kitchen. It goes with any color on any other appliances you might own. It really looks like an expensive appliance but it was very reasonable price at my Sears store. It freezes very fast so food is not ruined and nothing has to be thrown out which saves you lots of money in the long run.
Published: July 7, 2016
Joanne of Bronx, NY
Source: consumeraffairs.com

My Kenmore Self-Cleaning range is 5 years old, and about two years ago, I n
My Kenmore Self-Cleaning range is 5 years old, and about two years ago, I noticed the oven racks were falling out of the groves. The oven box seems to have bowed out and the racks fall out and do not fit anymore. I assumed Sears would take responsibility for this as this should never happen. When I brought the problem to them, they said I must buy new racks costing about $150.00 and that there was no recall on this problem. I think this is unfair and irresponsible on the part of Sears to not recall these ranges or at the very least, replace at no charge the racks.I have been a faithful Kenmore customer for over 30 years, but I will never buy another Kenmore appliance or any appliance from Sears again unless they do the right thing and correct this problem. Without proper fitting racks, the oven is virtually unusable, not to mention a safety hazard as hot items placed on the racks can cause injury when the racks fall out of the groves. I have been burnt more than once due to this. Shame on you Sears!
Published: September 25, 2012
Bev of Peace River, AB
Source: consumeraffairs.com

I purchased Kenmore Elite smooth top range in January 2013. In April 2013,
I purchased Kenmore Elite smooth top range in January 2013. In April 2013, I had the oven set on 350 degrees to cook meatloaf. I opened the oven door to insert food and the glass on the door exploded all over my feet and the floor. The repair person said this happens often, usually during self-cleaning. Thank God, it is under warranty but I wonder how long it will last. I am afraid to use the self-cleaning feature.
Published: April 25, 2013
Cheryl of Hilliard, FL
Source: consumeraffairs.com

They came with my house and were 8 years old. 6 years later they are still
They came with my house and were 8 years old. 6 years later they are still working great. I have a Kenmore fridge, microwave, electric stove, dishwasher, electric washer and dryer. I would highly recommend these products to home buyers who want quality products that will last. I have not had to call a repairman for any of these products. When it finally comes time to replace these appliances I will replace them with Kenmore products because of how great my current appliances have been.
Published: December 17, 2015
Adam of Smithville, MO
Source: consumeraffairs.com

Its a durable dishwasher and cleans dishes very good. No oils and dirts and
Its a durable dishwasher and cleans dishes very good. No oils and dirts and cleans germs. It looks very nice in the outside and is proven that its a good quality product. The size of the dishwasher is just perfect, not too big and not too small. All the dishes fits good and have some places for the little utensils and other stuffs you need to put in it. The dishwashers appearance is very unique and really nice to look at. I can say it is very eye catching and looks really sturdy. It is indeed a good quality product. The dishwashers value is perfect for anyone. It is very affordable and with the great value, it gives you work that not all dishwashers can do. I will recommend this product as it is proven and tested.
Published: December 5, 2016
Jovilyn of Elk Grove Village, IL
Source: consumeraffairs.com

Kenmore elite dual fuel slide in has been problematic since purchased. Cont
Kenmore elite dual fuel slide in has been problematic since purchased. Control panel on face of stove regularly reports PF-power failure when using oven. No help from Sears. Repair people that have serviced stove report this is a consistently reported problem. Learning to stay home and checking panel frequently when using oven. Needless to say this is not, not JOY OF COOKING!!!!!
Published: April 7, 2015
pat of Livonia, MI
Source: consumeraffairs.com

After 20 yrs with my old Kenmore I just bought a new machine through Sears
After 20 yrs with my old Kenmore I just bought a new machine through Sears Can...I deliberately did not buy an HE. I am a weaver and when I finish things Ive woven, I need to control the washing process. I did not realize that the lid-lock is continually in effect. Stop the lock and I cant watch the washing process. Then I discover there is no soak cycle. (I also run a small guest house and towels frequently need to soak before a wash cycle.) What designer/programmer, in his infinite idiocy, chose to set the default at empty?! This is moronic! Fill the machine and get distracted and leave the lid up--it empties. Realize I set the wrong cycle and change the dial--it empties. Close the lid and let it sit--it empties.Add to this the fact that the towels are NOT coming out clean. I have tried different cycles, more detergent, hotter water. I have washed twice. I have let things soak. (Put the drain hose into the machine, let it drain back into the drum, pull the electrical plug. Let sit. Put hose into clean garbage can, insert electrical plug and now, even if I want to wash, it drains--into the can. Start from beginning and bucket soapy water into drum as it begins to fill. Start wash. For this I paid nearly $700 CAD tax included. Im putting it on Kijiji as soon as I can find a Speed Queen replacement. And am trying to get my old machine back in service until then. Never again, Kenmore.
Published: August 25, 2014
E. of Lower L'Ardoise, NS
Source: consumeraffairs.com

They have good equipment. No problem. l would tell everyone that need stove
They have good equipment. No problem. l would tell everyone that need stove, washer, dishwasher, and all appliances from Kenmore. I have a Kenmore freezer. A Kenmore dishwasher. When my dishes stop working they came out to check and got it fix it. My friend is buying a washer and dryer on Oct.3. 2015 from Kenmore.
Published: December 28, 2015
Wanda of Dallas, TX
Source: consumeraffairs.com

The stove (2011 Kenmore Elite white double oven stove) was purchased in 8/2
The stove (2011 Kenmore Elite white double oven stove) was purchased in 8/2011. The puppet oven no longer heats up quickly and takes 45-60 minutes to heat to the desired temperature. Unfortunately, the model number has worn off, and Sears cannot give me a correct model for the double, not single, oven from their records. Therefore, the repair guy left without having done anything except charging $99.00 for the house call. I guess I am going to have to use the one oven that works until it doesn’t. VERY DISAPPOINTED.
Published: July 23, 2018
Dawn of Chicago, IL
Source: consumeraffairs.com

Kenmore Elite electric range # 7909802. We have had this range for six year
Kenmore Elite electric range # 7909802. We have had this range for six years and today the rack in the bottom oven fell, spilling the Thanksgiving turkey all over. We have called Sears about the problem and they want $120 to have a man come out to look at the range. We are not the only ones that this has happened to doing a internet search revealed a long list of unhappy customers some have been injured because of the faulty ovens.
Published: November 26, 2015
James of Marcellus, MI
Source: consumeraffairs.com

Kenmore Electric Range Model 790.9742 - Purchased in April 2010. The racks
Kenmore Electric Range Model 790.9742 - Purchased in April 2010. The racks are no longer and it collapsed during the cooking process due to the oven liner warping and bowing out. Repairman says it is unrepairable and there are no racks available to fix this problem. Sears tells me this is an isolated problem and they have never heard of this problem before. Really?! Its all over the internet on not only Kenmore, but LG, Jenn-Air, Whirlpool, and other brands made for Sears. All Sears will do is give me a 20% discount off a new stove because I did not buy the extended warranty. I sincerely doubt the extended warranty would have covered an oven liner since it is not a replaceable part. It is part of the oven, according to the repairman. I was nearly burned when I pulled out a casserole to check on it. Dutch oven also fell after a few hours while it was cooking in the oven. Luckily, the door stayed closed and the Dutch oven fell straight down. It could have caused a major grease fire. Sears refuses to admit there is a problem with the steel used in the oven liner. Sears no longer stands behind their products. They say they are sorry. I am disappointed in the longevity of my stove. Well, yes, it is only 2 1/2 years old and this shouldnt be happening. It would have happened sooner had I used the self-cleaning oven feature which I have yet to do and it would have caused additional warping and bowing. I have an oven I paid $1000 for and is unusable because I, more than likely, will get burned or a fire will happen due to these racks no longer fitting.
Published: January 27, 2013
Lynne of Amherst, OH
Source: consumeraffairs.com

We bought a Kenmore electric range/oven, model number 790.90152304. We use
We bought a Kenmore electric range/oven, model number 790.90152304. We used the oven maybe five times. The sixth time we tried to use it, it essentially got stuck in uncontrolled preheat. When turned on, the oven will go into preheat mode. Once the preheat temperature is reached, the preheat light goes off, but the upper element stays on. The upper element will not go off until the oven controls sense that something is wrong. By that time, the oven is extremely hot, and eventually shuts itself off with an F1 error. If anything is on the upper rack of the oven, it will start on fire due to the intense heat. Since the time of the first incident, the oven has not functioned normally.The internet is littered with complaints about this same Kenmore model. So, I can see that I am not the first customer to encounter this problem. The point is, there is a design problem with these ovens. Upon calling the Sears service number, I was advised of several plans. They told me I would have to pay a Sears tech to come and fix the oven. Needless to say, I bristled at the thought of paying to have something fixed that has a serious design flaw. This comes very close to saying that Kenmore put the design problem in so that they could fix and make a little extra money. As far as I am concerned, Sears/Kenmore should recall these ovens.
Published: September 8, 2011
Daniel of Middleville , MI
Source: consumeraffairs.com

I bought the most expensive and top of the line stove over 3k with the thou
I bought the most expensive and top of the line stove over 3k with the thought of getting the best product they offer. If this is Sears Kenmore best I feel very sorry for anyone that paid less. Dual convection fans but cooks uneven. Takes 20 min to come up to full temp if it’s at 400 and told by Sears service tech this is normal. My 20 year old Jenn-Air it replaced took 8 min to come up to 450. The front panel looks like hell after 1 year. My dog can swipe his nose across it and turn on burners. It’s a safety hazard as done it when a towel was on the burner. The top glass if you look at it wrong it will scratch. I use aluminum bottom Swiss diamond pots and pans never made a mark on the Jenn-Air and this thing looks worse now after 2 years than my 20 year old glass did on the old stove that had cast iron used on it now and then. This is the finest Chinese garbage ever made. You just cannot buy a quality product anymore no matter what you pay. I tried to get the glass replaced and fix the stove and no luck. I will never buy another Sears/Kenmore product ever again and go out of my way to tell others how poor of a product this really is. Had the Jenn-Air not got the top smashed when I put it out in the shed it would be back in place of this piece of junk and be outside with a big sign on it saying how terrible Sears products and service is now. No wonder Craftsman tools went to Lowe’s and no wonder Sears is now barely above water. Done with them completely. I should have learned my lesson on the terrible Elite dishwasher we have and all the issues with that thing but tried to give them another chance as back 20 years ago products from them lasted forever compared to other brands.
Published: April 15, 2019
Joe of Jacksonville Beach, FL
Source: consumeraffairs.com

I purchased a complete line of Kenmore Elite products to furnish my new hou
I purchased a complete line of Kenmore Elite products to furnish my new house in September 2010. Fast forward 1.5 years later, the indoor ice maker stopped working. I lived without ice for a while until I could find a good time to get a repairman out from Sears to fix it (2013). Now, the seals on the doors collect condensation and seem to build up a residue, special. Last night, I was surprised to have the exterior glass of my oven explode on to me whilst baking at 400. 400.... pretty average baking temp, nothing thrown at the oven, dropped on it, smacked to it, nothing. Just a surprise explosion and a cut to the shin from the tempered glass flying at me.
Published: September 26, 2014
Kim of South Lyon, MI
Source: consumeraffairs.com

Our experience with all Kenmore brand appliances is so great that Kenmore h
Our experience with all Kenmore brand appliances is so great that Kenmore has proven to be one of our choice and go-to brands. We will and have recommended Kenmore and will continue to shop this brand for future needs. Kenmore offers very competitive pricing especially for such a high quality brand. This is a good advantage to save money especially with a large family to support. Having a large family we have always needed quite a bit of room to store our groceries. Our Kenmore refrigerator is big enough to fit what we need it to. The shelves being adjustable has also held significant advantages. Our Kenmore refrigerator is white inside and out and is so easy to keep clean or to wipe away with a gentle swipe when the inevitable spills have occurred.
Published: March 28, 2017
Shelley of Saint Joseph, MO
Source: consumeraffairs.com

Kenmore oven Glass shattered while baking. I bought this new 1 1/2 years ag
Kenmore oven Glass shattered while baking. I bought this new 1 1/2 years ago and this shattered while I was baking. Very dangerous. Should be recalled. Could cause injury and fire. I would never buy this again.
Published: February 5, 2015
Jacqueline of Hunter, NY
Source: consumeraffairs.com

I bought an electric slide in oven a few years ago, and ever since, the ove
I bought an electric slide in oven a few years ago, and ever since, the oven temperature does not run true. I had to purchase several oven thermometers to see what the correct temperature was. The MAIN issue that really scares me is the self-cleaning button is too easily activated and locks the oven door. It gets extremely hot and is extremely hard to shut it off. One time, we had to call a neighbor to help us pull the unit out to shut it off. I hate that the digital buttons are located in front so when I wipe anything down to clean it, it activates ALL of the features and I have to constantly push the stop button to cancel out the functions.The clock quit working also. I will never buy another Kenmore product after my experience with this oven.
Published: October 23, 2018
Susan of Walnut Cove, NC
Source: consumeraffairs.com

We have a Sears Kenmore self-cleaning oven. Last week the broiler came on,
We have a Sears Kenmore self-cleaning oven. Last week the broiler came on, when the oven was off! I thought I smelled something hot in the house and found the oven extremely hot, on the verge of being on fire. After shutting off the breaker and allowing the oven to cool, my husband turned the breaker back on. Oven is still off. The broiler came on. We allowed the oven to cool again. My husband removed the back panel and disconnected the broiler. However, we are not comfortable with the stove and will be replacing it - but Not with a Sears product. My daughter had the same range. Two years ago my granddaughter (age 16) was baking cookies. She put a tray of cookies in the oven, left the room and the self-cleaning came on. The cookies started on fire and she could not open the oven because the self-cleaning lock was on. Stove was a total loss. Lousy product.
Published: May 4, 2015
Cynthia of Duluth, MN
Source: consumeraffairs.com

The control panel is on the right side. If you boil water/cook on the stove
The control panel is on the right side. If you boil water/cook on the stove just below the control panel, sometimes the solder on the circuit board will dissolve and the microwave will not function. If you have the minimum clearance required between your stove-top microwave and the stove burners, also avoid boiling water in large pots just below the microwave control panel. No problems now that I know what went wrong with the first one.
Published: January 19, 2017
Dave of Ramona, CA
Source: consumeraffairs.com

The oven racks of my Kenmore model 790.36723603 fall off the middle tracks.
The oven racks of my Kenmore model 790.36723603 fall off the middle tracks. This is not an isolated occurrence. Many people are complaining of the same problem online. It appears that the oven walls are bowed due to the extreme heat of the self-cleaning cycle. It is obviously a safety issue when removing hot food. These ovens should be recalled or repaired at the expense of Sears due to a manufacturer error. Sears is not taking responsibility, only suggesting the purchase of new racks.
Published: May 22, 2012
Craig of Corona, CA
Source: consumeraffairs.com

My Kenmore Built-in oven is a workhorse. I have had one service call in 16
My Kenmore Built-in oven is a workhorse. I have had one service call in 16 years of using it, and that was due to something I did wrong. I dont know how old it is, but it was built in when we bought the house in 1999. They may no longer be as good, but one can hope.
Published: February 11, 2017
Charles of Salem, OR
Source: consumeraffairs.com

Several months ago, while I was standing in my kitchen with my 9 year old g
Several months ago, while I was standing in my kitchen with my 9 year old granddaughter, we heard a high pitched noise. What happened then was terrifying. The outer glass on my Kenmore range model number 79075716893 had exploded out towards my granddaughter! I called Sears and was transferred through at least 4 representatives, only to be transferred to the repair department again. I received no help at all. Then, when I asked to speak to a supervisor, my call was disconnected. Sears needs to get on the ball when it comes to safety and not run away from the problem before someone gets hurt!
Published: November 9, 2011
Lucy of Rochester, NY
Source: consumeraffairs.com

I purchased a Sears Kenmore elite glass top range in the December 2009. Jus
I purchased a Sears Kenmore elite glass top range in the December 2009. Just before Thanksgiving 2013 my mom had cook dinner using one of the burners on top. My sister and I were visiting with her and we left after she finished eating. She went to bed at that time and we left her alone in her house. About an hour later her dog woke her up and she realize that something was very wrong. She grabbed her dog and her cell phone and went outside. She called 911 and the fire department and the paramedics came. Her home was filled with carbon monoxide and the dog actually saved her life by waking her up.Even though my sister had checked the stove after she cooked dinner for my mother, the oven had turned on by itself while she was asleep. The Oven had not been used more than two or three times and almost 4 years of ownership. My mother was in the hospital for almost 3 days on oxygen to clear the carbon monoxide from her blood. If it had not been for her dog we would have been planning a funeral rather than Thanksgiving and Christmas holidays.The oven is now with my insurance company at a laboratory for examination. I have read many, many stories about these ovens and stoves turning on and off the burners and ovens of at will. There was a recall in 2009 of 200,000 units. They must be waiting until the press or the liability is enough to do another recall. I put Kenmore appliances throughout the residence and I am very sorry for that now.
Published: January 7, 2014
Steve of Palm Springs, CA
Source: consumeraffairs.com

I believe after viewing so many refrigerators and going to different places
I believe after viewing so many refrigerators and going to different places to check out, we were impressed with the Kenmore Refrigerator brand. I also checked out other brands and reviews but the Kenmore refrigerator by far was equipped better and the price was in the range we were going to spend. Their refrigerators also had good reviews and we liked the look. The Kenmore Refrigerator stuck out as the one we wanted to purchase. The features were great. It was set up easy to clean and it has a great icemaker.
Published: February 19, 2018
Lawrence of West Chester, PA
Source: consumeraffairs.com

I purchased a Kenmore gas range in Oct 2013: model#79036903 905 Serial #NF3
I purchased a Kenmore gas range in Oct 2013: model#79036903 905 Serial #NF33430475. My complaints are many with this range, but the most difficult is removing the storage bin to clean the floor under the range. It entails super dexterity to pull up the clip on the left while holding down the clip on the right, at the same time pulling the draw outward. This can only be done if you straddle the draw. These clips are located on the far inner sides of the draw. Once the draw is out, there is a bar across the front that makes it difficult to get to the crud that gathers under that bar. Sears needs to rethink this design. I always purchased appliances from them. In the last few years, I am very dissatisfied with their products.
Published: February 5, 2015
JOCELYN of East Elmhurst, NY
Source: consumeraffairs.com

It’s lasted at least 15 years. The glass flat top is impressively flawles
It’s lasted at least 15 years. The glass flat top is impressively flawless. Recently the two left burners died but other than that, it’s done its job well! The self cleaning oven, you still definitely have to vacuum out when finished the cycle.
Published: January 31, 2021
Leanne of Pottstown, PA
Source: consumeraffairs.com

Kenmore range model 95012102 - Broiler turned itself on and wont shut off.
Kenmore range model 95012102 - Broiler turned itself on and wont shut off. Too many reviews on the net about this problem with no help from Sears. Cannot risk a fire so I will be trashing it.
Published: December 9, 2014
k. j. of Indianapolis, IN
Source: consumeraffairs.com

Are these just throw away stoves? Bought a house with Kenmore appliances. L
Are these just throw away stoves? Bought a house with Kenmore appliances. Lucky then we had home warranty. First the refrigerator kept freezing up, so warranty sent out Sears to fix it. It was the timer bad. Model 10657368702- 2009 model. Then the stove/oven start burning everything we baked. It was stuck on broil. Warranty company again sent out Sears, said control panel was bad. A week later same thing, Sears was sent back out, control panel, diff. service tech. Ok its working again. Keep in mind, we were starting on pies for the holidays when it chard them to a crisp. Now less than year later, its control panel again. Stuck on broil and smoke you out. Home warranty has now expired. This part is over a $100! No dreaming way. How much is this stove going to cost us in the end? Under home warranty I was paying a copay, now this. The model # is 79096018502. Its now sitting in our kitchen and useless. Gotta pay to haul this thing off now. Its not that far from new. Come on now, three control panels in less than a year at over $100 a pop. So, do we as a Kenmore customer keep buying this control panel at that $100 or would you risk buying another Kenmore and most likely have same expense happen again?
Published: October 8, 2014
terry of Louisville, KY
Source: consumeraffairs.com

Our 6-year old Kenmore 790 electric range made a pop noise and began emitti
Our 6-year old Kenmore 790 electric range made a pop noise and began emitting acrid electrical smoke the other night (2/26/2015). A repair person was dispatched today and we were told that the range requires $575 worth of repairs, which cannot be performed until March 10th. At that point we will have been without an oven or stove for nearly 2 weeks. I am absolutely furious that after just a little research, I find that Sears has been selling a faulty piece of junk. Had I not been in the room to turn off the oven, pull it away from the wall and unplug it, the stupid piece of crap could have burned down my house!!!! I am filing a complaint with CPSC and will make sure that I spread the word every place I can to ensure that everyone knows that Sears is selling a lemon. Not. Cool.
Published: March 1, 2015
Cira of San Pedro, CA
Source: consumeraffairs.com

Sears Kenmore has made some of the most reliable appliances I have ever pur
Sears Kenmore has made some of the most reliable appliances I have ever purchased! I purchased my stove in 1998 and Im still using it. It isnt digital; which I prefer because digital appliances need too many repairs and are very costly when the circuitry breaks down. The con is they dont brown as well as metal ovens. Im saddened to see Sears closing its stores. I would definitely research to find who carries Kenmore when purchasing appliances, as Im sure they have updated them.
Published: February 1, 2021
W. A. of Detroit, MI
Source: consumeraffairs.com

I have always preferred an electric stove over a gas stove. I had my stove
I have always preferred an electric stove over a gas stove. I had my stove and hot water on propane so I decided to do all electric and thats when I purchased the Kenmore electric range. I have never owned a glass top stove that didnt have the coil burners. There really wasnt any other options. I learned that if you spill something on the stove while cooking on it to make sure you clean it up before you use it again because it is a lot harder to get it clean if you keep cooking on it. It cleans up great as long as you clean it after every use. It has a convection option instead of just bake selection which I use most of the time because its faster and it cooks more evenly. It also has one burner that is called turbo boil. When you use that burner it boils within less than 1 minute. It is awesome. Really cant think of anything negative. I would highly recommend the Kenmore electric range. It is the best oven I have ever owned.
Published: November 19, 2021
Ilene of Golden Valley, AZ
Source: consumeraffairs.com

I absolutely hate to put down such a venerable old name as Sears and Kenmor
I absolutely hate to put down such a venerable old name as Sears and Kenmore. I bought a brand new high end refrigerator, range microwave and dishwasher from Sears 6 years ago, and they have all been falling apart ever since. Its heartbreaking as I had old appliances that I chucked out that had served me well for 30 years, but after a kitchen remodel, I wanted all shiny new stainless steel appliances. The troubles started soon after purchase, and now two of the appliances are non-functional, and the other two are limping along.REFRIGERATOR - Be sure to look over very well any refrigerator you buy. For some odd reason, this Kenmore stops the rack several inches short of the rear of the fridge. Not only cheats you out of valuable space, things are constantly dropping down in the no mans land I call the back of my fridge. The worst part is the ice maker. The ice hopper would block up constantly, and Id have to manually pull out, bust up and defrost the ice in the ice hopper and clean it out - an easy hour wasted on this task. Now the ice maker does not work at all. The ice freezes in the water supply tube, and has to be defrosted by a hair dryer, which takes forever to do. Im tired of spending hours getting this darn ice maker to work. I just put ice cube trays in the freezer now. Its very disappointing.RANGE - From the get go, the range has had a strange hum when you turn on the jets, and the oven. It scared me at first, but the salesman that sold me the range told me its common for a hum noise when you first turn on the jets, and the oven. Strange, I thought, but it doesnt stop humming - it just sounds like a kitchen range practicing yoga...hummmmmm. The oven has to be set about 50 degrees hotter than the temperature asked for, otherwise youll find a raw turkey in your oven at dinnertime on Thanksgiving, like I did. I learned to adjust for the inaccurate temperature on the range, but 50 degrees? Sheesh!MICROWAVE - The door closure foot has broken twice, and good thing I bought two of them from the Appliance Parts Bank here in H.B. I have replaced two of them myself, not wanting to pay $75.00 minimum for a repairman to come and fix it. Also very annoying. Shoddy construction - plastic parts that are not made as well as my grandsons Lego parts!WORST PROBLEM & DANGEROUS... The microwave runs when it is in OFF position. In other words, if the door is closed, the microwave runs, never shuts off, and I mean HOT! A couple of times I have used it and went in the other room to do something and came back to almost a fire in my kitchen - smoke all over and the microwave still running. It has automatically shut off a couple of times. The door has to remain open at all times and the bright light is burning 24-7. Ive got to unplug the whole machine now as I dont want my house to burn down.DISHWASHER - What a piece! I use it seldom but water does not drain out properly. THATS ALL FOLKS - Very sorry, as I bought these from Sears because Sears was paying its reserve troops who were called to combat - my sense of love for that act alone propelled me to buy these units.
Published: December 5, 2014
shirley of Huntington Beach, CA
Source: consumeraffairs.com

I purchased my piece of junk Kenmore range Model 790.9745 in 11/09. I have
I purchased my piece of junk Kenmore range Model 790.9745 in 11/09. I have had a reoccurring issue since the glass exploding and shattering for no apparent reason. The glass in the door has slipped on 3 separate occasions, requiring a service call and time waiting for repairs. On 12/13/2012, the glass was replaced after exploding. On 3/2/2013, the glass was replaced after having slipped, revealing the hardware which was holding it in place. On 6/8/2013, the glass was replaced once again due to slipping and revealing the hardware. Today, I have phoned customer service once again and have received no satisfaction from the numerous phone conversations. Each time the supervisor has been less than helpful in their ability to satisfy the customer. I would think that Sears would be a bit more concerned about rectifying this situation and stand behind what they sell and repair this problem. I will not buy another thing from Sears and I will be sure to share my poor experience with Everyone I know! I am disgusted!
Published: October 25, 2014
Janet of Bloomfield, NY
Source: consumeraffairs.com

Kenmore electric range, Model 790.92809012 (6-years old) encountered F10 er
Kenmore electric range, Model 790.92809012 (6-years old) encountered F10 error (run-away temperature). I set range temperature to 170 degrees for one hour. Our house filled w/ smoke, smoke alarms went off. If our Son had not been home, our pet bird would have died and our grandsons inhaled a lot of smoke. Please remove this range from inventory; extremely dangerous appliance - almost cost lives. Where can I go to get a refund - or replacement model? We are warning our homeowners insurance company of the danger of this product.
Published: May 16, 2017
Keyna of Orange, Other
Source: consumeraffairs.com

We purchased our house from the original owner and have had nothing but pro
We purchased our house from the original owner and have had nothing but problems with the oven racks. They never used the oven, so were unaware of the problem. It is Model # C 970-418232, Serial # NF70817966. We have had the racks fall in the middle of baking something NUMEROUS times, finally with one incidence causing a serious burn. This is unacceptable! I have read that others have had the same issues, but there have been no resolutions as of yet. It is not under warranty anymore, and I dont think that this should be called a warranty issue, but should be recalled due to the risk of VERY SERIOUS burns, items breaking when rack falls, etc!!! We should be able to SAFELY use ANY of our oven racks on ANY of the shelf levels! My mother has also been burned by our oven, and my children are forbidden to use it! Has ANYONE been compensated for this problem? Has Sears ever replaced any of the racks and given the owner the correct size? I look forward to hearing more about this from other owners, and would love to hear back from Sears! This is an EXTREMELY DANGEROUS problem that needs to be fixed!
Published: December 15, 2014
gayleen of Angus, ON
Source: consumeraffairs.com

My washer has been very durable and washes both small and large loads. I ha
My washer has been very durable and washes both small and large loads. I have had it for 6 years and never have had to service it. Clothes always come out clean and smelling great. Its very reliable. My washer is a plain white and average looking but does the job like any washer that costs twice as much. Its one of the best washers Ive ever owned over the past 30 years. The cost of my washer is very affordable compared to washers in the same price range. I rely on it to keep my clothes very clean and bright at a very reasonable price.
Published: November 2, 2016
Gene of Sacramento, CA
Source: consumeraffairs.com

I bought this over the range microwave from Sears a couple of years ago. I
I bought this over the range microwave from Sears a couple of years ago. I thought that 1000 watts would be plenty. However most food that you buy for the microwave directions, usually state 1100 watt ovens. The food doesnt seem to stay hot as long as food cooked on the range or in a conventional oven.
Published: July 11, 2019
Robert of Cleveland, Ohio
Source: consumeraffairs.com

Kenmore washer set is a very good product to use. Doesnt take long to get t
Kenmore washer set is a very good product to use. Doesnt take long to get the job done and it has a great spin cycle. I would recommend it to any customer that is looking to purchase a new washer set. They were able to deliver it on time. It comes with a warranty and offers a great deal of thing. Its comes as new and out of 4 month I never encountered a problem with it so I would recommend this product to any customer that is looking to purchase. When it arrives it was brand new. It had no marks no scratches on i. All the knob were and still are working properly. It was very well in my price range of things to choose and I really like how they gave me a discount consider information I was the new customer. I would recommend this to anyone that is looking to buy it.
Published: June 16, 2016
Simone of Four Oaks, NC
Source: consumeraffairs.com

We purchased a Kenmore oven in October of 2014. While remodeling our kitche
We purchased a Kenmore oven in October of 2014. While remodeling our kitchen, we moved the oven approximately 20 feet. The following day the oven door exploded.
Published: July 26, 2014
Joan of Plymouth, WI
Source: consumeraffairs.com

We had our Kenmore electric range for only 3 years when the oven temperatur
We had our Kenmore electric range for only 3 years when the oven temperature broke. After getting a technician to replace the sensor probe, we learned the entire electronic control board needed to be replaced as the oven continued to overheat. The cost of replacing this part was too expensive so after just 3 years we need to buy a new range. I WILL NEVER buy a Kenmore product again.
Published: December 30, 2014
Sharon of Toronto , ON
Source: consumeraffairs.com

Not satisfied with Kenmore products. I bought dishwasher, stove washer, and
Not satisfied with Kenmore products. I bought dishwasher, stove washer, and dryer from them. All my appliances have had issues. Thankful I bought outsource warranty company. Only they cannot cover refrigerator compressor. Said that it was covered by Sears. Now dealing with Sears warranty they want to charge 89.00 for service call. If they find more wrong they will charge me for the parts. Never will I buy from Sears ever again. When you call them you can barely understand what they are saying. They hung up on me because I want to talk with manager. After reading all the reviews I struggle what to do.
Published: December 23, 2017
Mary of Jupiter, FL
Source: consumeraffairs.com

Kenmore has always been a leader in appliances and I have a wonderful stove
Kenmore has always been a leader in appliances and I have a wonderful stove that is easy to clean and includes enough room to cook a Thanksgiving meal! It has electronic ignition which has revolutionized lighting pilots on the stove top and an igniter that engages in the oven once a certain temperature is reached! I’m sure all brands include this technology but I’ve researched by virtue of customer reviews that Kenmore shines in less repairs overall! In appearance, it is beautiful and enhances the aesthetic value of your kitchen! Easy, understandable controls keep you adept of the functionality and less time reading handbooks! All in all, I have been quite content in my satisfaction of the Kenmore label! Congratulations to an innovative dependable company????
Published: January 29, 2021
Kate of Norridge, IL
Source: consumeraffairs.com

Kenmore 790 electric range - I have seen many complaints online and on this
Kenmore 790 electric range - I have seen many complaints online and on this site about the glass door of the oven door shattering. Mine did just that, last night when the oven was not in use. I have tried to make Sears aware of the problem. A technician is coming to repair it for an $89 dollar fee. I feel it should be recalled, but at least repaired for free.
Published: January 5, 2017
Mary of Creswell, OR
Source: consumeraffairs.com

I have a dual fuel model 790.75603 oven, the oven was great for almost 8 ye
I have a dual fuel model 790.75603 oven, the oven was great for almost 8 years. Loved the dual ovens and the gas top. In Jan of this year we woke up to a beeping noise and noticed the oven was on self clean mode, couldt shut if off. My husband had to pull the oven out and unplug it. The tech came out. The oven was fine. The second time I came home and the oven was on self clean mode (that was scary) the third time we were sleeping! Reading all these reviews cant believe it hasnt been recalled! So my problem is no one makes a 40 stove anymore. If I replace it it would have to be with 36 stove and then I have a 2 gap on each side of my granite counter tops!!!! Yuhhh.
Published: September 17, 2019
Mari of Newtown, CT
Source: consumeraffairs.com

I am really happy with my Kenmore. It is a trusted name and its a great app
I am really happy with my Kenmore. It is a trusted name and its a great appliance to own. I bought it because it was affordable and easily obtainable in all income ranges. It had a great appearance too. It has had many looks and works well. I like the style and appearance of it. It is perfect the way it is. Please don’t change it and hike the price up. Affordability is most important. I’ve had it a long time and would purchase again if the need arises.
Published: February 27, 2018
chris of Norwalk, OH
Source: consumeraffairs.com

It was the better of the dishwashers I have owned. It was not needful to ev
It was the better of the dishwashers I have owned. It was not needful to even rinse the dishes well, only scrape them good. I wish I had bought the same model again when it wore out and needed replaced. I was married with four children. We almost always could get all the dishes and pans into the dishwasher and then some. I was always very happy about this as I hate washing any dishes by hand. Im not one to really care about the way an appliance looks most of the time, but I did like this one especially as it matched my stove and refrigerator. They were Kenmore also :) It was a very good value as it did the job very well and lasted many years even through such a large family and much mistreatment by so many children trying to do their chores.
Published: March 23, 2016
Dee of Grundy Center, IA
Source: consumeraffairs.com

I bought all 4 appliances at one time, Kenmore elite top of line bottom fre
I bought all 4 appliances at one time, Kenmore elite top of line bottom freezer/ref, dishwasher, microwave and electric stove. Ive owned them for at least 4 years and had problems with all of them. I paid top dollar for junk. What put me to post my displeasure was the refrigerator. About 1 month after warranty expired I began to receive Er 1F messages. I read on internet to pull the plug and it will resolve problems. I did it several times a year since then and problem would resolve and come back again. Now its becoming more frequent and water is now leaking from ice-maker. Going to change fan and motherboard to see if it solves the problem. Dishwasher also top of the line which I had to change major part that failed which caused major flood/water damage to house. Lucky that was still under warranty at the time. I would not recommend this product to anyone. Buyers beware. I signed up to a class action suit regarding refrigerator problems couple years back but did not hear back from group filing lawsuit. Sears and Kenmore should stop selling these inferior products with the elite tag. I had a GE appliances that lasted for 10 years or more which was much cheaper and more reliable than these terrible products. No wonder they were pushing me to purchase extended warranty cause there was known problems with these awful appliances.
Published: November 14, 2016
emerito of Elkridge, MD
Source: consumeraffairs.com

We have a 5 and 1/2 month old new home with all new appliances and this Ken
We have a 5 and 1/2 month old new home with all new appliances and this Kenmore microwave oven went out five weeks later. It took five weeks to get them out for repairs. It went out again in five weeks. He put everything new in that he thought would make it work. Now about five weeks later, it quit working again. Almost three weeks later, they will be back. We are using an Emerson oven from Wal-Mart we have had for years. There is only two people living in this house. I am 72 and my wife is 70. We are very careful and use our appliances with care. This is our first new home and have bought from Sears for years. We are very, very disappointed in this handling and oven. Could you please give us the service we have given you over the years? We are Christian people who expects the same service as we have given. It is apparent that this is a lemon oven and we expect your cooperation in this matter. We are very disgusted in the oven. We wait upon you for help. Thank you.
Published: April 17, 2012
John& Carol of Buena vista, ga
Source: consumeraffairs.com

Kenmore Double Oven Electric Range: The bottom oven is 50 degrees hotter th
Kenmore Double Oven Electric Range: The bottom oven is 50 degrees hotter than what the oven is set at. The owners manual has a section on how you lower or higher the temperature by 35 degrees, but when going through the steps, it appears that the instructions are to change the setting from Fahrenheit to Celsius. So I am unable to use this workaround. It would have only changed it 35 degrees, and I needed it to change 50 degrees. I bought this oven for baking. So it is essentially useless to me.
Published: June 5, 2017
Catherine of Queen Creek, AZ
Source: consumeraffairs.com

Unhappy with the vent design on door of oven. Difficult to clean and when s
Unhappy with the vent design on door of oven. Difficult to clean and when something is spilled, it runs inside door rather than out.
Published: September 5, 2013
Dorathy of Otterville, MO
Source: consumeraffairs.com

We purchased this washer/dryer combo about 2 years ago and I have never bee
We purchased this washer/dryer combo about 2 years ago and I have never been happy. MY clothes do not come out clean, only refreshed. The tank never fills with enough water to clean anything. The clothes get wet and flop around. I wash very small loads and I have to wash dishcloths and kitchen towels 2 or 3 times. This is not saving water. Every few weeks, I boil my dishcloths and kitchen on the stove to get them clean. I called for service and was told that this was the way this washer worked. I have been happy in the past with Kenmore appliances, but not this time. I am going to replace this 2 year old washer soon.
Published: September 1, 2019
Dorothy of Richmond, CA
Source: consumeraffairs.com

I own a Kenmore Elite Model #980.9802. It will be 5 years old in August 201
I own a Kenmore Elite Model #980.9802. It will be 5 years old in August 2014. I paid about $1800.00 for it. In the last few months, my lower oven racks will not stay in place. It seems that either they are smaller or the oven is bigger. I have learned that to repair this problem I need a new oven liner. I have read that this is no small job and that it needs to be repaired by a repairman. We are talking somewhere between $400 and up to fix this. It sounds like a defect. I dont think 4 years later that I should be facing a bill that large to repair my range.
Published: January 21, 2014
Ralph of Miamisburg, OH
Source: consumeraffairs.com

I have a Kenmore Elite electric range model 790-98023800. Have seen many ma
I have a Kenmore Elite electric range model 790-98023800. Have seen many many complaints about the sides expanding and not holding racks. 2 weeks ago taking roast out of oven, rack falls to bottom of oven and burns my arm, roast & juice all over bottom out the door on floor & under oven itself. Why is not a recall on this oven model 790*. They dont even make parts for it anymore. Contacted Sears (where we purchased & their remark was it is Kenmores problem). Spare me! Where do we go for help for getting some sort of resolve for this matter?
Published: April 25, 2016
Victoria of Lake Mary, FL
Source: consumeraffairs.com

I purchased a new Kenmore pro double oven for a new home. It took a year af
I purchased a new Kenmore pro double oven for a new home. It took a year after delivery to get cabinets installed. First use of oven, pie spilled. When put in self clean, it went way over temp and shut off. Sears said, too bad, over a year old. Finally, they tore it apart and found reset behind. It worked a few weeks then it got hot with an f-10 error code. Now, it wont work at all again. Sears says tough and wont even tell me what error code means.
Published: March 5, 2012
James of Edgewooda, NM
Source: consumeraffairs.com

My family all pitched in so I could get the Kenmore Elite oven model #79098
My family all pitched in so I could get the Kenmore Elite oven model #79098022802 through Sears. I picked up the oven from the Sears in the Hickory Hill Mall in Memphis, TN on January 17, 2011. Since then, I have had four service calls for the same problem, which is called an Error 14. This particular error message stops the oven from working, making it impossible to bake or warm anything up. Once the Error 14 message appears the oven completely shut downs. It does not let you override it or bypass it. The control part has been replaced twice and finally on December 26, 2012 Sears replaced the touch screen but still the Error 14 message remains.Sears had me purchase a premium warranty for $270. The oven cost $1,500. Since I have had this oven (January 2011), I have had to take off work seven times for the same problem. The Sears serviceman that came to my home to fix the oven worked on it for three hours trying to fix the Error 14 again. To this day, the oven is not fixed. The serviceman told me to call the Lemon Line for a replacement. I called and they gave me another appointment for January 4, 2013. On January 4th, the serviceman was at my house for 30 minutes. He talked to the service people and ordered the control panel part directly from the manufacturer. On January 11, 2013, the same serviceman installed the third control panel and it still did not fix the Error 14 issue. The oven will heat up to 114 degrees then it triggers the Error 14. At this point, the serviceman feels that he has exhausted all possibilities on fixing the oven and he is not coming back.The issue with my oven has been going on for two years. For two years, I have not been able to make my family meals to eat. I have not been able to make holiday meals for my family to enjoy. I have been forced to go to family and friends homes for the holidays just to enjoy a home cooked meal. I think that it is unfair that Sears has not taken care of this issue in a timely manner. No one should have to go without an oven for this long. I only want to be made whole. I would like for this oven to be exchanged for one of equal value ($1500) and a check for $270 for the premium warranty I purchased for the oven that still does not work.Since this issue began in February 2011, I have been extremely stressed and frustrated due to the fact that I am not able to use my oven to bake meals. Sears has offered me no recourse other than to sell me a warranty that has not been useful. I would greatly appreciate if someone from your company could exchange my oven for equal value but not the same brand.
Published: January 15, 2013
Deborah of Memphis, TN
Source: consumeraffairs.com

The price of the dishwasher was in the price range that fit my familys budg
The price of the dishwasher was in the price range that fit my familys budget. It is nice to get what you are paying for and that your money is spent on a item/dishwasher that will make you say, Money was well spent. I enjoy the size, because it dont take up too much space in my kitchen. I hope that when I purchase a new one that the size will fit where we want lose counter space. My kitchen is not big, so I need the dishwasher to be a decent size that can get the job done.I would improve the function so that it is easy to use. I need a dishwasher that is easy to function, but have the power to do marvelous job of getting the dishes clean and spotless glassware. Durable and long-lasting is something that needs to be a plus, especially when this is a important piece in homes. I wish it can be controlled with a remote, so that if I forget to start it I can do it with the remote. Also, make the writings bigger, and the knobs are more easy to read as to where you can tell that you have it on the correct setting picked.
Published: May 24, 2017
Rhonda of Tulsa, OK
Source: consumeraffairs.com

Fridge model 795 7032 - Im less than pleased with this refrigerator and the
Fridge model 795 7032 - Im less than pleased with this refrigerator and the manufacturers honor to their product. Within 6 months of owning it the ice maker/dispenser stopped working. We opted out of spending the extra $100 for the extra warranty because for some reason I had faith that a brand new product wouldnt have issues, and if it did, then I could trust the manufacturer to stand behind it. That didnt happen either. Instead, we were pitched getting a warranty for $40/mo after paying a $60 fee to start. Completely dissatisfied with our product and experience and will likely be getting something else from another brand. The oven we bought at the same time, also Kenmore, is another story. It takes 20 minutes to preheat to 350 degrees or higher...
Published: April 18, 2016
Justin of Waterloo, IA
Source: consumeraffairs.com

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