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Kenmore Washer Error Codes
If you're looking for help fixing your Kenmore Washer, look no further! Our comprehensive Kenmore Washer error code guide will explain common issues, provide tips, and show you how to read your model's error codes.
CODE: Lid Lock LED flashing
PROBLEM: Indicates the control recorded one of the error codes shown below
FIX: Enter the diagnostic test mode to read the error code as shown in the above video link.
CODE: F0 E2
PROBLEM: Excessive suds
FIX: Use only HE (High Efficiency) detergent. Reduce the quantity of detergent to prevent excessive suds.
CODE: F0 E4
PROBLEM: High water temperature in the rinse cycle
FIX: Make sure that fill hoses are properly connected. Check the resistance of the thermistor (temperature sensor). It should measure around 50K ohms (50,000 ohms) at 77 degrees. If the thermistor is defective, replace it.
CODE: F0 E5
PROBLEM: Unbalanced load
FIX: Re-distribute the load inside the spin basket. If that doesn't help, then check the suspension rods and springs. If a suspension rod and spring is broken or damaged, replace all of the suspension rods and springs (the replacement part is a kit that has all 4 rods/springs).
CODE: F1 E1
PROBLEM: Main electronic control board failure
FIX: Unplug the washer. Check the wiring connections on the main electronic control board in the console. If the wiring connections are okay, then the main electronic control board will usually need to be replaced.
CODE: F1 E2
PROBLEM: Motor control error on main electronic control board failure
FIX: Unplug the washer. Check the wiring connections on the main electronic control board and the drive motor. If the wiring connections are okay, then the drive motor windings will need to be checked for resistance. If the drive motor is bad, replace it. If the drive motor is okay, the main electronic control board will usually need to be replaced.
CODE: F2 E1
PROBLEM: Stuck key
FIX: This code is for models with a digital display. One or more keys on the user interface were actuated for 15 seconds or longer. If a key is stuck and cannot be freed up then the user interface control will need to be replaced.
CODE: F2 E3
PROBLEM: Mismatch of main electronic control board and user lnterface control
FIX: This code is for models with a digital display. It typically occurs when an incompatible control component (Main Electronic Control board or User Interface control) is replaced in the console. Check the replacement part numbers and reorder the correct part.
CODE: F3 E1
PROBLEM: Water level pressure sensor fault
FIX: Unplug the washer. Check the air hose connection between the bottom of the tub and the water level pressure switch on the main electronic control board in the console. If no problems are found, then the main electronic control board (which includes the water level pressure switch) will usually need to be replaced.
CODE: F3 E2
PROBLEM: Inlet water temperature fault
FIX: Unplug the washer. Open the console and check the resistance through the thermistor circuit (black wires). It should measure around 50K ohms (50,000 ohms) at room temperature. If the thermistor is defective, replace it (the thermistor is a component in the inlet valve assembly wiring harness).
CODE: F5 E1
PROBLEM: Lid switch fault
FIX: This code is displayed if Start is pressed with the lid open. If the lid switch on the lid lock/switch assembly isn't detecting the condition of the washer lid properly, then the lid lock/switch assembly will need to be replaced.
CODE: F5 E2
PROBLEM: Lid lock fault
FIX: Unplug the washer. Check the lid lock/switch assembly for debris or an item that is interfering with the lock strike being engaged by the lid lock mechanism. If no interference is apparent, then the lid lock/switch assembly will usually need to be replaced.
CODE: F5 E3
PROBLEM: Lid unlock fault
FIX: Unplug the washer. Lift the top panel of the washer to access the lid lock/switch assembly. Try to manually unlock the washer lid without breaking the lid lock/switch assembly and the lock strike. If the components are damaged, replace them. If the lid lock/switch assembly won't lock and unlock properly, replace it.
CODE: F5 E4
PROBLEM: Lid not opened between cycles
FIX: If the washer is started several times without the lid ever being opened, then this code appears. If the lid is actually being opened between cycles but the control doesn't detect it, then the door lock/switch assembly will typically need to be replaced.
CODE: F7 E1
PROBLEM: Basket speed sensor fault
FIX: See if the spin basket rotates freely. If not, then examine and replace any defective drive components. If the basket spins properly, unplug the washer and check the wiring connections on the shifter assembly. That component has the optical tachometer. If the wiring connections are okay, then that shifter will usually need to be replaced.
CODE: F7 E5
PROBLEM: Shifter assembly fault
FIX: The main electronic control board cannot determine the position of the drive system shifter. Unplug the washer and check the wiring harness connections on the main electronic control board and the shifter assembly. If the wiring connections are okay, then the shifter assembly will usually need to be replaced.
CODE: F7 E6
PROBLEM: Motor fault
FIX: Unplug the washer and check the wiring connections on the drive motor. If the wiring connections are okay, then the drive motor will typically need to be replaced.
CODE: F7 E7
PROBLEM: Motor is unable to reach target RPM
FIX: Rotate the spin basket to see if it spins freely. If not, then a garment could be stuck between the outer tub and the spin basket. A problem with drive components could also cause excess friction. Inspect the drive components and replace parts as needed.
CODE: F8 E1
PROBLEM: Not filling or long fill time
FIX: Water isn't being detected as entering the washer. If the washer isn't filling, check the water supply faucets behind the washer to make sure that they are fully open. Check the fill hoses and inlet water valves. If the inlet water valve assembly is defective, replace it. If water is entering the machine but not being detected, then the main electronic control board (which includes the water level pressure switch) will usually need to be replaced.
CODE: F8 E3
PROBLEM: Overflow condition
FIX: If the washer is overfilling, check the inlet water valves. If the valves are not shutting off water flow, then replace the inlet water valve assembly. If the washer isn't actually overflowing, then the main electronic control board (which includes the water level pressure switch) will typically need to be replaced.
CODE: F8 E5
PROBLEM: Hot & cold fill hoses are reversed
FIX: Check the fill hoses. If they are connected properly then the inlet water thermistor (temperature sensor) will probably need to be replaced. That component is part of the Inlet Water Valve Wire Harness.
CODE: F9 E1
PROBLEM: Long drain time
FIX: The washer isn't draining after the drain pump runs for 10 minutes. Check the washer drain and the drain hose for clogs or restrictions. If the drain path is clear, unplug the washer and check the drain pump. If the drain pump is defective, replace it.
CODE: Wash LED on
PROBLEM: No fill or long fill
FIX: Water isn't being detected as entering the washer. If the washer isn't filling, check the water supply faucets behind the washer to make sure that they are fully open. Check the fill hoses and inlet water valves. If the inlet water valve assembly is defective, replace it. If water is entering the machine but not being detected, then the main electronic control board (which includes the water level pressure switch) will usually need to be replaced.
CODE: Spin LED on
PROBLEM: Long drain time
FIX: The washer did not drain after the drain pump has been running for 10 minutes. Check the washer drain and the drain hose for clogs or restrictions. If the drain path is clear, unplug the washer and check the drain pump. If the drain pump is defective, replace it.
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Kenmore Washer Error Codes
Kenmore Washer fault codes
Kenmore Washer diagnostic codes
Kenmore Washer error symbols
Kenmore Washer common faults
My Kenmore appliance is so great. It is very reliable and Ive never needed to have a repair done on this appliance. Also, this Kenmore washer is very quiet! It is also very roomy and the appliance itself seems very sturdy. I would recommend a Kenmore Washer to anyone who is looking for an appliance. Also, this Kenmore was bought back in the late 90s and it still works perfectly as long as I clean it properly every few months to keep it going.
The performance was top quality. I loved this machine. It lasted a long time without breaking. It was pretty good to me. I like this brand a lot. The reliability of this machine was excellent. I thought it was just as good as a general electric one. It was awesome for the record. I coud not have asked for more. The washer was a front loading type of washer. It was very strong in handling clothes to wash and it gave us years of great and quality service. What a great washing machine. The price that we paid for this washing machine was just right, it was worth the price that we paid for it.
I purchased this Kenmore series 600 washer triple action washer brand new from Sears in May and I am still not satisfied with the inconsistency on how it cleans clothes. I have called the store and the 800 repair line to get help and have been given instructions on how to use the machine because the technology in how the machine washes clothes is new and different from my previous machine with the agitator. To summarize, Ive been told to use no more than 2 tsp of HE detergent, use the cold clean cycle, use deep water fill cycle. Im doing all of these and still get periodical residue left on clothes. The machine has 11 wash cycles, and looks great sitting in my laundry room but does not consistently clean my clothes. I trusted the name Kenmore to mean quality so I think this particular machine has a design flaw. I have misplaced the store receipt, but I charged it on my Visa credit card so I can always get a copy of that if needed.
I washed large loads of laundry at least three times a week. This washers endurance was incredible. Load after load it kept up for quite a few years and never tore any clothes or ruined them. This washer is very reliable. My husband works in a warehouse so we needed a washer that could handle all his grimy clothes but gentle enough for our daughters clothes and this washer was amazing at handling all aspects. Top load white washer with easy control settings for small, medium, large and heavy, light, or gentle load. Crisp white clean design and easy to fit into any regular sized laundry room. I got mine on sale which it practically was a steal. Very affordable for the everyday working adult. It looks like it would cost way more than it does. Amazing quality for a great price.
Its quiet. It makes our clothes fluffy and we enjoy wearing our clean clothes. It has lasted through some mistakes with overloading or the wrong settings and its still working just like new. It is large enough to hold all of our loads as long as the kids do not throw in any extras. Its tough on dirt too. Sleek, modern with a unique style and looks great in our house. The color works well. It goes with everything. The white has not gotten dirty like I expected. I expected our machine to fall apart after a few months because the price was very reasonable but most appliances fall apart if they are cheap, but not this.
Kenmore is a very good washing machine. It has demonstrated a great work and has an spectacular performance, conserves the water and is very ecological, handles very well the washing time as well as its internal performance.
It works very well. I can put in large loads with no issues. I wish there was a spot for fabric softener. However, everything works splendidly. We have had this product for 2 years and it has never given us any issue at all. It can wash really dirty items without a leftover smell. It looks like a normal washer. Its great for someone on a small budget that wants a washer that will last a long time. Its also easy to clean. We got this at a very good price and is very affordable and reliable. For something we will be using for years to come with a little one, this was the perfect washer for us.
It washes clothes very well, but its too noisy and washed clothes too slow. I love the extra small cycles. Very modern and up to date appearance. Washer is very durable, and long lasting. Gets the job done week by week. Kenmore is very reliable every time its in use. Innovative and saves energy. Looks attractive, appealing, stylish, modern. I like the new appearance and style. Nice and Stylish. It has great value overall. I like the value. Getting my money worth. Thats a good thing. Nice quality and value.
It fit a lot of clothes. Got everything clean on the first round. Helps fight against stains. Use the quick run cycle and it takes 15 mins to finish a load - great timing in my book for a family thats very busy. A little bulky but not too bad. Had it in a small bathroom in a corner - was not in the way just behind the door.
It got the washing done in the perfect amount of time. It was rather short but it still got the job done. It also had plenty of different cycles to help you wash everything you need. It fit every single day be of my items. I never once had to run two loads for it all to fit. My only complaint is that I with the silverware compartment was a little more convenient. It looked absolutely gorgeous. It fit very well in my modern style kitchen. I would say if you have a rustic kitchen this isnt the washer for you based on an appearance standpoint. It was one hundred percent worth the price. It wasnt too expensive and it really gets the job done. Recommended it to anyone. It was great.
9/2012 I purchased the Kenmore Elite top load machine from Sears. Once it was 2 years old, I continuously get the UE error code. It may take 3 tries and 2 hours to rebalance and get the load washed. Additionally, it is beginning to twist clothes tightly and tear seams of towels. I am being told this machine has no service recalls on it. I am responsible for the repairs.I purchased the same machine in 2010, with the EXACT same troubles. After a great amount of research, I discovered these problems were indeed a service recall. It is the exact same machine (only later model) with the exact same troubles! The same machine should not have the same troubles and not be a part of a recall.
Ive had the Kenmore Elite Oasis Washer for about 5 years. Thought it was a great washer until after 2 years when I kept getting the F1 error code. Had that serviced and did fine for a while, now getting the LD error code (doesnt drain & spin). I have to unplug it and hit POWER... DRAIN & SPIN... START just about every load of wash. Getting serviced tomorrow. Unfortunately extended warranty wasnt purchased.
Bought the big Kenmore Elite Washer High Capacity Topload machine with impeller. Sears installed it. Always having issues with the load balance. Wish I could return for a front load. Poorly designed tub...
Bought the top of the line Kenmore Elite front loader 2017. Worst purchase I ever made! Have tried every tip for getting the clothes to smell good. I spend more time cleaning the machine and over washing clothes than I ever have. I have used every laundry detergent. From the first day the towels stink. Tried baking soda, washing machine cleaners, using less cleaner and adding scented beads. Calling customer service was a joke. Every time they told me to try something or clean the cleanout drain. I told them I already had. They could care less. I curse this machine every time I use it. As soon as water hits a clean towel it smells like it just came out of the hamper. If you go in the Sears store and open up the machine smell inside the front loader. That is what your towels will smell like.
Our Kenmore Elite Top Loading HE washer leaks from the bottom after only 13 mo of light use. No hoses or drain issues, washer is regularly cleaned and maintained, only HE detergent in appropriate amounts are used. This happened one month after warranty expired. My previous washer lasted 12 years with no repairs required. Save yourself the hassle and expense of repairs and buy another brand.
A front load Kenmore that came with the house we recently bought. It is just Ok and not very clear about several issues such as how much liquid soap to put in the dispenser. Several times it appears to leave the clothes too wet and needs additional spins.
My washer came apart in my basement... pictures enclosed. Not sure what happened other than I was washing a King size sheet set. We believe it was at the beginning of the spin/rinse cycle. I heard nothing. Weve had it two years this past July so Im assuming the warranty is finished?
My washer is a little bit older now. It had a good run, was good while it lasted, got all of my stuff clean and had plenty of different setting options. It is on its way out, any load may be its last. I wish it would have lasted a little bit longer, but maybe 5 years is all you can expect out of washer machine??
I love that I can fit so much in one load. The quick wash cleans my clothes as well as the other settings in half the time and its quiet! This washer has been through accidental shoes, keys, over fills, and its fare share of loose change but its never lost a sock. Never had any issues with it. Always worked well so I cant complain. I wash heavy blankets, winter coats, rugs and heavy loads of jeans... They always come out very clean. Its a washer... Its cube like, mostly white, shiny too! I perceive this washer to be of high value.
Horrendous customer service. Installation done incorrectly. Salesman only cared about the sale and made guarantees that did not occur. The washing machine is of good quality but is very difficult to clean as parts that are visibly dirty cannot be reached. Would never go Kenmore again.
Have had this machine longer than I have ever owned one and I do 3 or more loads a day. Prior to this one I had 2 others and they went in a matter of 6 years. It is important to buy quality appliances.
I love this washer and would recommend anyone to buying it. I did my research on this brand as well as read all of the reviews on it. There were no complaints about anything. Its a great product with a very good warranty. It works very well and I havent had any issues with it at all. Its worth the money.
This washer throws the drive belt at least once per month! When it does it has to be laid over and all the water ends up on the floor and a huge mess not to mention having to put the belt back on! Never buy a series 500 or any other Kenmore with this type belt drive! Kenmore was no help, they got their money.
Older style top loader with agitator seems to hold up much longer and gets the job done well. Knowing clothes are clean the first time is more important than a high-efficiency machine that might not use enough water to actually get clothes clean without a second time. Smaller than most washers probably, but still able to get a large load of clothing or towels completely clean without seeming like it takes extra loads to get all the work done. Plain white with nothing too fancy or extra about it. Very simple and easy to operate, straightforward in appearance. Has knobs for everything, nothing with a touch button. Bought this almost 7.5 years ago for a great deal and have yet to have any problems with this machine. Cleaning the inside and flushing out the fabric softener dispenser is about all the maintenance thats been needed.
We have a Kenmore Series 600 Auto Load Sensing High Efficiency (HE) Low water washer which I am really not liking. It doesnt have a bar up the middle to move the clothes around and the water does not cover and soak the clothes. So there are only parts of the clothes that are getting washed. We have to rewash our clothes 3 and 4 different times to get them fully clean. I am NOT A FAN of HE Washers. I like Traditional ones better where the water flows and I can push the clothes down in the water....the middle agitator has always worked well. Why change something that works well all b/c it uses more water? More water, middle agitator bar, less secrecy is what I like.
My Kenmore top load washer 500 series is junk. Been dealing with this piece of crap for three years. My problem washer goes into spin mode and makes a load boom bounces hard shakes and stops spin. Very scary. Had two service tech out change the computer board and one changes the tub ring. Still having the same problem. Dont want to use it anymore because I fear its going to break my floor tiles when in spin mode. It shakes and bounces so hard. Its a piece of crap. Going to call the service department once again if they dont fix it they find in their showroom dont buy this washer. Its crap.
Machine was delivered by Sears in 1990 and has sat patiently, and diligently cleaning my clothes, without any maintenance or repairs since that time. That would be 28 years. Every single feature works as well as the day it was delivered.
We have a 2-year old Kenmore Series 700 Washer. On December 12th the hose on the rear of the machine failed due to corrosion. Our home was flooded. The hose was replaced and failed again in 3 weeks due to corrosion or some chemical reaction. We had our house re-grounded by an electrical company. Two weeks later the same result. We need technical help so that we do not have another $100,000 insurance claim.
Top-loading High efficiency low-water washer, model #110.2713*410, series 600S. This washer has a deep fill option which you can only use on a few cycles. Machine does not cover clothes enough to clean them even on deep fill. There is no agitator but rather a wash plate which does not move the load well. The manual states it is normal for some items to be above the water line. The truth is most of the items are above the water line and remain that way for the duration of the cycle. For heavier items it is necessary to stop the washer during a cycle and rotate them manually. I would not recommend it.
It worked very well in all varieties of clothes. It could also hold a lot of clothes. It always worked, no matter what. The only time I ever had any problems with it was when the clothes would get wrapped around the spinning mechanism. But that was more user error than anything. It was pretty. But it was in our basement and our basement was so ugly it was beautiful in comparison. It looked fine. It was big and white. It was cumbersomely big. We had it for a very long time. At least 15 years. And I dont remember anyone making any repairs on it, so maybe it only happened once.
To put it mildly, I am totally fed up with this Kenmore Top load series 700 washer. More often than not, I have to repeat an entire wash, as I just have, but for the third time (same load) because the clothes come out with a scuzzy residue all over them. I have tried deep fill, two rinses, etc. etc. Nothing works with any consistency, and it is ludicrous to have paid almost a thousand dollars for a machine which, from its first day, refuses to wash clothes satisfactorily. Is there no way to make Kenmore accountable for marketing and selling a product which is such a miserable failure?
This HE washer is built like a truck and has been consistently reliable for the past nine years. It offers water settings from light to heavy loads with the options of extended spin and double rinse. There are five settings for water temperature from cold to very hot. It is quiet in operation and easy to clean. I have never needed a service call.
I bought my Kenmore when my youngest son was born. Hes 12 now, and I just replaced the washer. We have 5 children, so thats a lot of laundry! We only had to have it repaired once in all that time. Many good years of service!
It was very good and cheap. It lasted a long time and was a great experience. It treated the clothes well and they came out perfectly clean and neat. It was very reliable and trustworthy. It didnt go out. It was good and working well and didnt give up on me ever. I loved it a lot and it was wonderful and great. It was really pretty and neat. It looked fresh and cleans. I was so happy that It wasnt bad looking. It worked well and it looked well as much as it treated me and my beautiful clothes well. The price was very good. You didnt have to pay as much as others. You could pay a certain amount depending on which type you have chosen. The value is very wonderful and amazing.
The washer does a amazing job. It almost spins my clothes dry. It has a lot of different settings that make it so easy to pick the right one. I have had this washer for about 4 years and I have never had any problems with it. I have used the cleaning feature which does a amazing job. I bought the silver one that matches my other appliances. I like the look and style of the washer. It has a very classy look. I enjoy telling and showing my friends and family. It is comparable to other washer similar to this one. I feel like overall it is a great washer.
This washer is large and handles my kids messy clothes easily. It is quiet and uses much less water than my previous washer. It can handle bulky loads with ease. We have had this washer for 5 years and have never had any issues to the need to call for a service repair. Best part is, if you follow the directions, dirty clothes come out clean! It isnt the most modern look, and it has a lot of different buttons, but it is a practical looking washer. The dial might be a bit antiquated looking, but it is easy to use. This washer is a little more expensive than others, but it is eco-friendly and cuts down on water use, which in drought-stricken areas makes it totally worth it. Plus, it is competitively priced with other front loaders.
I have kids and pets, and I washed so many loads of very heavily soiled clothes and linens. They came clean almost every time. The washer has lasted for years and years without ever needing to be replaced. I would recommend this washer to anyone. This is the most reliable washer I have ever owned. My husband and I, with two little children, two dogs, and three cats, generate a ton of dirty laundry. We bought this washer 10 years ago and its still going strong! This washer is perfectly simple and clean looking, with very few places where dirt and grime can get stuck. It is very easy to clean, just wipe it down and youre done! This washer is the best value purchase I have made on any major appliance ever! We purchased it over 10 years ago and its still going strong!
Kenmore Elite top loading washing machine - This washing machine is less than 6 years old and for the past year it would imbalance when heading into the final spin cycle following the rinse cycle. I tested it with nothing in the machine and it still imbalanced. In researching the problem on the internet I found that this problem is not unique to my machine.The response from what is termed a community expert is that the entire tub needs to be replaced, which would at that time (2011) cost $212, not counting labor costs.The frequency of occurrence would suggest that this is a design or manufacturing flaw. This floating tub design actually seems illogical and destined for failure. Although these washers are listed as canyon capacity washers, I can only guess that in reality bulky loads can imbalance the washer to where it in some way disfigures the tub or the mechanism stabilizing it. The bottom line being, buyer beware. I know I will not purchase another Kenmore product.
The performance of this machine is good. I never have any problems with it. I am satisfied with the performance and what it has done. I can always count on this Kenmore machine to get the job done. Whenever I put clothes in the machine, they always come out clean and gets all the dirt and grime out. The appearance does not mean much to me at all. I could really care less about how it looks from the exterior. I got a good deal when I first bought this machine. For the amount of money that I paid for, the Kenmore machine did not let me down and met my expectations.
My washer has been running well for 5 plus years. I washed several loads of laundry and it always got my clothes clean. I try to stick with medium sized loads. I can get four pairs of jeans and several shirts in mine. Also, I like the simplicity of it, theres nothing too confusing. You have a simple knob and controls. White is the traditional color. I am very happy with my washer. It definitely is worth what I paid for it. It gets the job done. I would recommend this type of washer to anyone.
I feel as though it is a good washing machine. My clothes come out of it fresh and clean. And the washing machine it easy to keep clean, thats good. It seems to be very reliable. I can wash a lot of my clothes at one time. In a shorter amount of time. And it does not make a lot of noise. It has a very nice look to it. It looks new and very professional. It is just the right size. Not too big not too small. Just the size desired. It is a very worthful piece of equipment. I did not have to pay a really large amount when I purchased it. And it gets everything that I want done.
I purchased a Kenmore Washer few months ago which is preforming well so far. So far I am very happy with the washer and the brand. I would suggest others to buy the washer.
I purchased a Kenmore He Washer, stainless steel drum, in 2019. Can I say I hate this washer? Because I do. I have always purchase appliances from Sears and have been pleased. Because of just a few months with this washer, I will never purchase another appliance, of any type, from Sears again. The washer does not fill with any temperature other than extra hot and cold. Washing on extra hot adds one hour to the wash time. Setting the temp to warm or hot yields cold water only. The service tech, sent by Sears, was rude, incompetent and clueless. Couldnt fix anything regarding the temps. Clothes come out ridiculously wrinkled, no matter the water temp or spin level. I have never had to iron clothes with any previous washers. This is a junk machine. Dont buy any He washers from Sears. TERRIBLE!!!!
The washer looks like a typical model: white, top-loading, knobs located on the top panel. Nothing really special overall in the design aspect. But for what I need the washer to do, it works very well. Up to this point, I havent had to have any maintenance on the washer, even after 5 years of use. For people who dont need anything fancy, this model will be a great choice. I can fill quite a large load of laundry and not have any issues with agitation or something not coming out clean. I consistently wash large items, such as towels and sheets, and every item comes out clean. Washer times are fairly short compared to other washers Ive had in the past and the machine is fairly quiet overall when Im on the same floor. But when Im downstairs I can sometimes hear it.
It was a front loading Kenmore washer bought from Sears. It started making a noise on the spin cycle and then something snapped inside and it would not do the final spin at all. No support from sears, no support from kenmore. They would not even bother to return our calls. We had to buy a new machine and throw away the old one. Please stop buying products from these two companies as both their product quality and after sales service are extremely poor. At this rate they will soon be joining other out of business companies of yesterday.
It was bought new and it worked very well. I have owned many different washers over the years and the Kenmore did a better job of spinning out all the water than any of the others. I also liked that it had a lot of settings as far as temperature and type of load.
This is my second Kenmore washer (mod. 110). After five years with the first one, it started wrapping clothes around the agitator and tearing them. So we bought another one (mod. 110). After five months, it is doing the same thing.
Great performance and works really well and is great for washing and drying clothes all the time. Doesnt stop running. Very reliable.
I purchased my Kenmore front load washer in 2009. All was good until I need it fixed! A technician came out and told me what was wrong...and charged me for that visit! Now a part is on back order and has been for OVER 2 MONTHS!!! This is ridiculous! Sears repair service sucks! I will never purchase another product from them and I will definitely pass my experience along so that others do the same!!!
Turn knobs are easy to use and cant complain about the looks of the washer. I liked the smooth surface look and feel. Its a basic washer and has very good value for what you get, just would never buy one again and I would not recommend buying this washer due to all the issues I had with mine. I had the washer drum break down at least 2x while I owned. Had issues with manufacturers warranty. This washer is not reliable. Stay away. I would purchase a completely different brand. Never good experience with any Kenmore appliances.
The Sears elite washer rusted out totally where bleach dispenser is.
Weve had Kenmore washer. For the 21 yrs never had any problems with it. Id recommend it to anyone. Its been rough hard working/ washer better than any Ive had. I think Kenmore is the best.
Its quiet, dependable, energy-efficient and really works hard. Eight loads a week and it holds up. Does blankets, rugs, work clothes, coats, regular laundry. Works well with heavy loads too. For the price we paid, we have not had a repair bill. Its easy to use and clean. It can be moved easily, and with one person. We love it and once in a while family brings things when their washer breaks down.
Purchased Kenmore Washer Model 2510 kept leaving soap in clothes. White marks and streaks in black or navy colors. I use 1/3 of the amount of HE soap recommended. Returned for a newer model after 4 repairmen came out. Now I have the next generation Model 25132. Still have soap in my clothes. The low water high-efficiency washers are AWFUL! The repairmen keep saying I am using too much soap or add water to washer or run it again. How can this be High Efficiency?
Kenmore Laundry Center Model 417-61712510: Purchased this lemon last year with extended warranty. It has worked less than it has not worked and Ive had numerous technicians sent out and paid for an electrician to verify it is not my electrical. The machine starts and stops and locks my clothes inside in water and detergent. No amount of resetting breakers can get it to work, but I sense there is an internal reset because whenever the tech comes out he opens the metal flap to gain access and does something and then resets the breakers and it works again. It may work for one wash and then acts up and stops again. It will beep within 5 minutes of starting unit. This has been going on since 12/2016, approximately six months after purchase to this date of 8/4/2017. So here I am waiting two weeks for a repairman to come and unlock it while my clothes are in the machine. This has been a nightmare. The amount of service calls has been mind blowing. Always an explanation why it cannot be replaced... read your fine print. Ive spent more time this year doing my laundry at a laundromat than at home. This unit was purchased May 26, 2016 with extended warranty. Hope no one else will purchase this unit.
Kenmore Series 500 Wash Machine: Bought this machine over a year ago after my old Kenmore wash machine died. In summary: Its A LEMON. Does not put in enough water to cover clothes, no matter what setting I use and I have had nothing but trouble with it. Ive had the repair service come out 3 times now and Sears will still not put in a new sensor even though the express setting doesnt work at all and the lid stays in lock mode from time to time. **I HAVE TO ADD WATER WITH A HOSE RUNNING FROM MY GARAGE SINK TO GET ENOUGH WATER INTO THE MACHINE TO PROPERLY WASH MY CLOTHES**. I figured this out when I first got the machine and my clothes smelled like I had just pulled them out of a dirty hamper after running them through the wash and dry. Advice? Save your money, do your research and buy and better machine.
The washer works well and is of good quality. It gets clothes clean and is very reliable. It is a good value and I would purchase one again. The washer worked well with few clothes or many clothes. It agitates well. The washers appearance is great. It matches well with my laundry room and has features that are technologically updated. It is a good washer and would work well anywhere. The price is reasonable for the quality of product. It is reliable and dependable for any laundry need. I would not hesitate to buy one again.
We bought this front loading washer because my wife and I had always wanted one but never had the chance to buy one. Kenmore was highly rated by Consumer Reports. We purchased it and I must say it is the worst product I have ever bought. It constantly makes a mess on the floor and I cant even rub its nose in it. It overflows when on normal cycle. It does seem to work on bulk cycle but it gets musty and is impossible to get the smell out of it. I would never recommend a Kenmore product and will NEVER buy one or go in a Sears store again. We paid a premium price for it and I cant wait for it to break down so we can justify getting another washer from another company.
The products are reliable. They are both 5 years old and I have not had any problems with them. We have a lot of dirty clothes with a family of 3 young boys and the appliances have held up great.
I have a Kenmore Elite washer and the liquid bleach tub is getting rusted around the tub. When I called in for service, I was told that this was not covered under warranty, however, this seems to be a product defect. It will cost me a service call + additional charges for labor and parts. This is a product defect! Simple as that! I guess Kenmore does not stand by their product?
We have never had a single problem with our set of Kenmores. We did not buy the top of the line more of the bottom line, no bells and whistle. The settings are easy to read and turn knobs too, Im blind/low vision and markings are bold enough for me to see. Baskets are more than big enough to handle all of our washing loads. No extra settings to cluster the facial plates with settings we will never use. Bleach trough in the right place and easy to pour into, big enough to hold recommended amount, softener container in the middle easy to get to, softener lid can be a little hard to get off if you cut your fingernails too short. Product and price was right, have had for 5 years no service calls, bought a set for daughter.
I bought my washer somewhere around 2009. Two years ago, we had to have it serviced and again we are having it serviced and they cannot seem to find out what is wrong with it. Two different people came out and they got it working and when we went to wash clothes, it is back to getting the F35 code and SUDS. We have been using Pods for a long time now, but it is a piece of garbage. I would rather have a regular washer with the agitator, nothing with electronics. It is so not worth it. I spent thousands on this pair. It is so sad how they do consumers. They trick us and keep us spending money.
Sears Kenmore model 110.28002011. Same problem as the recall that occurred on 12/18/2012. Recall number: 13-073. Same violent shaking. This is the exact same circumstances that occurred during the recall as report in recall #13-073. Washer purchased new in Jan 2013. I will never buy another appliance from Sears, not to buy and will tell friends and family and social media. Sears do not stand behind the product that they are selling... I will never buy another Kenmore not because of the problem but because of the lack of support behind the product. With all the complaints they received, neither Sears nor Kenmore stepped up to resolve this issue.
Ive had my Kenmore for more than 15 years and it still works great! Ive never had any issues with it and I would have highly recommend this washer to my friends and family. I can always count on my Kenmore washer to work for me. It has never let me down. My Kenmore washer has a nice and basic appearance. Its value is top notch!
This washer performed very well. At times, the rotation device in the center would come unbound, but it is an easy fix. Overall, it is cost efficient and relatively compact for our living area and Im enjoying it. I have plenty of laundry to do, and this washer can hold it all. It has never need anything but a do it yourself repair. The washer is very good at washing. I dont enjoy cubical shapes as I have an unnatural fear of them (my doctor told me). Other than the shape, the color is good and it can fit into any reasonably colored room. For all of the use I got out of it, I would say it is underpriced. It is really that good.
The washer is great for heavy loads. It performs well with large loads and cleans well with all types of cycles. I especially like the way the washer washes in cold water. It gets all my clothes clean the first time. I have never had a problem with reliability. The washer has never given me any problems. It cleans well, has never broken down and I have never had to replace any parts or call a repairman for any type of service for the machine. I love the features of the machine. It has all the cycles you would need - regular, delicates, heavy loads and the machine does a wonderful job on all cycles. I have never had problems getting my clothes cleaned. The price is well worth it for this washing machine.. I have compared it to whirlpool and Maytag which I have had in the past and it works just as well as whirlpool and Maytag and it cost a lot less.
This washer always stops after wash instead of going through the entire wash, rinse, spin cycle. Most of the clothes arent even wet after the wash part of the cycle, let alone clean. Worst washer EVER!
It worked great. We bought it a while ago and it still runs like new. We have a family of 5 and it works great. We use it every day. Wouldnt trade it for anything. So reliable we havent had any issues with it even with daily use for a family of 5. We have 3 dogs and it does great with the dog hair also. So cute. Fits in with all of our appliances. Love the design and load capacity. Its just the right size and the display is easy to read. I think its an excellent deal for what we paid. It has every feature we wanted at an affordable price. Great brand for your buck. The load size and look was cheap compared to other brands.
I purchased a Kenmore 600 topload washer in 12/09. I was satisfied with its performance, but it only lasted 2 years. The springs became weak, and when the spin cycle ended, it banged, and cracked the outer tub. Repairs will cost almost as much as buying a new one. I spent considerable time researching consumer reviews and wanting an American-made product, and spent considerable money thinking the investment would last several years. It is sad that even American-made products are built to last until just after the warranty expires. The repairman didnt think these parts are even covered in the warranty. I cant afford another washer, and when I do, it wont be a Kenmore.
This performance of the washer was great. It was the size of an apartment washer and I loved it and it got the clothes really clean and it was great. This model was very reliable and I would recommend this washer to anyone. It worked really well. People who live in an apartment would do very well with this model. The appearance of this model was just the right size for what I needed it for. People who want to buy, this is really a good buy and it will work for everyone. The value of this product is awesome and I think it had a very good value for me. I think that people will feel the same way if they want to buy this model.
Theres nothing fancy about the appearance but I didnt buy it for display in the living room. Its a perfect fit for a laundry room and thats whats important. Its been a very reliable washer. Ive had it for over a decade now and have had no repair expenses. Also, the laundry is always clean and well rinsed. Ive definitely gotten my moneys worth out of it. What more could one ask!
My washer makes a noise. It’s been repaired 2 times. I now need to buy new one. Mine is only 2 yrs old. I paid 1000.00 for it from Aarons. Do not buy from a rent to own company. I’m very upset I’m on a fixed income at that.
Its a neat idea but the washer simply smelled like mildew from day one. Everything we wash smells awful. We tried all the tricks we read about from online forums to no avail. We do not have any issues with its reliability. It worked very well from this standpoint. The appearance is sleek. We enjoyed the look. It fit with our lifestyle. Buttons are Laid out appropriately in an intuitive spot. We did not find it to be of high value to us. Because of the mildew smell. All of our clothes smelled permanently.
Kenmore Elite Front Load Washer - Mold in the washer caused by design defect. Model Number 79641572210. Sears refuses to resolve this issue.
I bought a Kenmore washer on Dec, 2013 at Sears, Oakville, Ontario. After one month the washer was broken --couldnt spin dry. Sears replaced me a new one MOD# 592-49347 around March 2014. After one year later and two month, the washer door couldnt lock.
I think that the washer is a very good one even compared to the others on the market. It has good speed and quality and is not difficult to set up. I think that it is a very reliable washer. It has never broke on us and weve had it for 3 years. It has never malfunctioned or slowed down or overflowed etc. I would definitely recommend it to others. Its sleek and futuristic and could match in any house. Its a nice size and doesnt take up all the room. I think its the perfect washer and would buy it again. Its the perfect washer for me. I would def recommend it to mothers. Although youre paying a little extra its worth the price because of quality and reliability.
I have a three-year-old Kenmore Samsung Top Load washer that I bought from Sears. Six months ago it started making grinding noises. I called in a repairman only to find out that they do not repair these as they are on a recall. I went through their recall process and it has been ongoing since February 15, 2017. I was assigned a repair company and given a phone number. I called them and was told that they do not service my location. I contacted Samsung again and they gave me a new repair company after a number of calls and weeks transpired. The new company also did not service my location. In the meantime my washer is getting louder and washing less effectively. I gave Samsung the appliance service that Sears uses and the phone number to contact. I phone this service myself and he indicated that he does the recall repairs for Samsung on these washers. For the last two months I have been contacting Samsung to get them to assign my washer to this service center that they use and it is still not assigned! I have sold my house and must be out in 5 days so I had to buy a new washer and thought I would get the rebate. After reviewing the rebate process, I decided that this company can keep the minute $275 offered. I will never purchase a Samsung anything as long as I can help it. They did not contact me once during the whole process. I had to keep phoning to get updates and new information. The rebate does not compensate enough as it is only 1/3 of a new washer. I thought Kenmore was a great product and had no idea that it was made by Samsung until I started having problems. I guess the days of having a washer for 20 plus years are gone and consumers have to put up with second rate crap that is very expensive and ends up filling up the countrys garbage dumps.
I purchased my Kenmore washing machine in May of 2014 and received it in June. My washer had been giving me a UE code which is a unbalanced code. This would happen no matter what I was washing. To be fair I should have called Sears sooner to have them look at washer while it was covered on warranty, but I did not realize when the warranty was up until it was too late. I had repairman come out to fix my machine, he told me that the parts alone would be $504.00 to fix (brand new on sale cost was $550). Told me LG manufactured machine under Kenmore label and I should call them to see if they would cover price of parts. Also said this rarely happened to the machines.Called LG never heard of machine, called Sears said not true, LG manufactured it. Sears told me to register machine on LG site then maybe they would recognize machine. And since it was not registered on their site that was why they did not recognize it. Problem who knows when you purchase Kenmore product who really makes it. Looking online, LG has this problem with LOTS of their machines. So unfair you purchase a (expensive to me) new machine and it is a piece of garbage. 4 hours to get a load of wash done!!!
It is a very good brand and I personally love it. It helps me when I need washing my clothes and its really fast. I would recommend this to anyone.
Kenmore is a good brand with good quality. Its fast, fast-drying and clothes come out fresh and dry even with the short period of time of drying. I love the simplicity but with good performance and its durable. Its easy to operate without reading the manual. I also love the size, it has more space inside, and you can put in more clothes. I highly recommend this brand and I assure you, you will love this brand, and you will not regret your decision of choosing this brand.
Good machinery. Had no problems with it. Washed clothes good. I like that it made little to no noise and that it didnt take long for the clothes to wash. I also like how its made and that it hardly had any smell to it.
The Kenmore washer is easy to use, seldom needs repair, used mine 14 years, never had any reason to complain, do recommend service policy, attractive in my laundry room, large drum, and dries large loads. I had a large family and usually did four loads a day, seven days a week, extra large loads always got clean and dry. Matching set never let me down, easy to load and use, had cycles to do what I wanted it to do. The matched set always looked like they belonged in a store showcase. Laundry room on first floor, no sense trying to hide in basement. Proud to own them! I have been married over 50 years and this was my third matched Kenmore set. Never let me down! Prices were always below or comparable to any other brand. Anytime I wanted or needed 1 or 2 set, I went to Sears to buy Kenmore because I consider them to be the best.
I have been troubleshooting with this new washer since October of 2017 and I cant get it to clean my clothes. I have had a technician come out 2 times and they cant find any reason why it is leaving a white residue on my clothes, no error code are being indicated as well. I have called Sears and Kenmore asking for an exchange so I can get my clothes clean, that is why you buy a washer. I have spent countless hours talking to customer service only to hear, I will send out a technician to see if they can do a recalibration, clean the tub, now they are going to do a full diagnosis which means check the unit. I have spent up to 6 hours trying to get a load of clothes clean. I did a clean washer cycle then tried to washer the clothes without any detergent or softener and they still come out with this residue. I have tried the deep fill 2 rinse which makes the washer no more High Efficient in my eyes just to see, and nothing. I now have pictures and videos of me trying to clean my clothes and it is getting me nowhere. The warranty that Kenmore has in the book is 30 days from purchase. Who wants to think that they just spent over $700.00 for a washer that did not work so how can you go through the 5 pages of troubleshooting plus the 2 pages of the cycle guide in 30 days. The warranty they have is one year against defect in material or workmanship. I am not sure where the miscommunication is on my call, I keep saying over and over that this washer does not work therefore the workmanship. My first call was to Sears to see how great their customer service was going to be and wow I think I might know why they are slowly going out of business. I then got a hold of Kenmore which is really just Sears so again didnt go anywhere. At this point I have been told that I must have a technician come out to my residence a total of 8 times in order to have Sears/Kenmore consider letting me get a replacement. The technician just hooks up the machine and pushes the buttons and cleans the basin just to say, I cant find any issue but your clothes are still dirty with the white residue. What can I do to get help to exchange my 700 Series Kenmore washer? What is everyone else doing to get resolution through Kenmore? I dont have time to keep taking off work to come out to meet a technician that cant do anything.
My Sears Kenmore Elite washer will not get out stains. To be fair the unit is out of warranty but is only a year and a half old. Because of health issues, I didnt start getting clothes dirty until this spring. It will not remove simple stains like dirt and when I started started to smell some clothes, they didnt smell clean coming right out of the machine. For example my socks smelled as bad coming out of the wash as they did going in. I would think it would be unsanitary to wear clothes that are not clean. When I purchased the the set online in September 2012, they were giving it a 5 star rating. I looked at past models and they only showed 3 stars but this was a new model and I assumed improvements had been made. Looking online today, Consumer Reports gives it a 53 rating out of 100 and others rate it 3.2 out of 10 and even Sears rates it low and the biggest complaint was that it didnt get out stains or get clothes clean in general. I first called the 800 number Customer Service number in the book and the person that I spoke too suggested that I try to purchase an extended warranty then break the machine on purpose and see if they replace it. As bad as this sounds I do think she was trying to help knowing they would not do anything with it being out of warranty. Then I called Sears the first thing that they said is that is was a LG machine, and the second thing was that it was out of warranty and they would do nothing to help me. I then called customer service who said the same until I told them I would cancel my Sears Card. At that point, I was transferred to Customer Retention who eventually decided to send a technician to my house and some negotiation waved the service charge. I did ask him to speak with the service technician on the phone before he made the appointment because I thought he would be wasting him time after reading all the online information that says it just doesnt clean. The conversation didnt happen and the next morning about 8:45, the service technician called and asked me what was wrong with the washer. I told him it didnt get clothes clean. Then he started to say that I needed special laundry soap and that I shouldnt use fabric softener. Anyhow he declined to come because like me, I thought the machine was working as designed but wouldnt get all clothes clean. He eventually told me thank and added it was because the washer didnt use enough water to clean clothes. I called Sears later and told them what had happened and they would not help me and that case # ** would be closed. I did at that point close my Sears account. I did call Sears again to get an address to send information from Small Claims Court. I then decided to send an email to LG to see if they might help since it is manufactured by them and it is their design. The very first thing they said was that it was a Kenmore and that it was a Sears. I sent them back a reply asking them several questions including who did the design, hold the pattern, and the drawings. I didnt receive a response. I did call an 800 number and talk to someone who did give me an address so that the court could get them information. So I am looking into taking both companies to Small Claims Court together so that a Judge may decide who should lose $1029 for a product that doesnt clean.
My Kenmore elite washing is only six years old and the computer in it stopped working. I dont feel I should have to pay approximately $400 to get it repaired nor should I have to replace my machine with a new one at my expense. I have read many many complaints regarding this machine due to the same problem, the computer board not working. I have been buying Kenmore products from Sears for many many years but I am very disappointed in this washing machine. I will not buy nor will I recommend Kenmore products to anyone unless Kenmore/Sears replaces my broken washing machine with a new one.
Never had a problem and cleans great. Mechanical it is a very well built machine. My clothes cleaner now than when I had a different machine. This machine is so well built. It may be the last one I ever own. We have never even had the slightest glitch. We wash almost everyday. The machine has easy to see and use buttons answer settings. The panel puts everything right at your fingertips. All in all its a real clean look. It has saved us money in both cost of water used, amount of detergent used and electric costs. For my money its a great buy. I would recommend it to anyone.
My first washing machine was a Kenmore that we got used from a neighbor. It worked forever and was super reliable, and always cleaned our clothes well. Quality, trustworthy and reliable. Never had any issues with it. We used it for over 5 yrs and then sold it when we moved.
Even clothes that had stains or very dirty came out clean. No need for second wash. Didnt even have to use the option of extra rinse or heavy dirty. Never had to level it like my top load washer. Never had any issues with it and its energy efficient and keeps my electric bill from skyrocketing. Its quiet you cannot even tell its running. Its compact enough but big enough to fit a big blanket or comforter usually had to take them to the laundromat. It wipes clean easily as well. It was more than I wanted to pay but in the long run its cheaper because it cost my electric lower and my water to run lower. I would recommend it to people.
It washes well and is efficient at getting stains out usually. It is not too loud also. I feel it is quite durable at the same time. I am quite satisfied with it. I have only had one breakdown in 6 years and had to call a repairman to fix it but for the most part I have no issues with my washer when I want to use it. It is not that stylish compared to some of the newer models out there especially the other brands but it is attractive enough that it can blend in with my home decor. It could be a little more appealing but it is okay. Considering the reliability of the machine and how long I have had it coupled with the reasonable price I paid I feel that this is a good value for what I spent.
Clean well, works well - washes fast. Laundry comes out smelling good - great machine, last forever - cant overload it. Thats my favorite part about it. My husband broke our other washer that way thats why we got yours. Like the design, like the shape, like how easy it is to get to the buttons and how easy it is to put the soap in - very easy to use washer, nice washer. Did pay that much a very good deal, great value, got a lot of use for the price. I couldnt have ask for a better price. We do probably 3 loads a day in that machine.
We have always been fans of the Kenmore washing machines until we bought the Elite. It wont get my husbands work clothes clean, constantly goes out of balance, and leaves white residue on dark clothes. We have tried a wide variety of the HE detergents on the market - powder, liquid, pods. Nothing seems to make any difference. We paid quite a bit for this machine and it has not lived up to our expectations. Wish we could afford to replace it.
This Kenmore front loader really does an OK job, but it seems to hold water in the rubber rings on the door and even after cleaning and always leaving the door open when not in use it gives off an odor. Would not purchase it again.
Cleans clothes effectively. Has enough settings to get the job done and is a reliable machine. Clothes come out smelling wonderful and nothing has ever been ruined while going through the wash. Would recommend! I only had one problem with this machine in the time that I had it and it was easily fixable. It is a very reliable machine and does the job effectively. I have never had any regrets from buying it. There are more attractive models on the market but this is not unattractive by any means. It is simple in appearance and blends in well with any laundry room theme. I am happy with the value of this machine and the price I paid for it. I have gotten my moneys worth and it has performed well throughout the time I have had it.
Good appliance, easy to manage and very fast. Made me like doing my laundry, especially because Im a student and I really needed a good washing machine to get away from having to use laundromat. If youre thinking about buying one, just do it, it works! Very reliable, never had a problem with this machine. Super great washer, definitely one you can count on. As a college student I could not ask for a better washing machine when I come home to do my laundry.
My washer is good and plenty big for large loads. The only thing I dont like is sometimes the fabric softener clogs up and you have to wash it out. Ive had this model for years and I dont think it ever broke. I wash at least 3 loads every week and it does a good job of washing. I would buy Sears again for its reliability. I like this model because the inside is so large for big loads and the enamel is still looking good. It is big but still fits in a small laundry space. This is a good machine that lasts through many wash loads and it definitely is worth its value.
The washers performance is extremely fast and washes clothes thoroughly. The reliability of this washing machine is really excellent. I can fit two of my usual old loads of laundry into one load now and it cuts my laundry time literally in half and I highly recommend this washing machine. The appearance of this machine is appropriate for what a washing machine would look like. It goes well with my other appliances in my kitchen and I am always getting wonderful comments on how quiet the machine is. The value of this washing machine is above appropriate for the price. Compared to other washing machines this product is highly affordable. It is truly amazing.
Recently, our Kenmore washing machine stopped functioning. The service tech came and told us it would cost $1000 to replace 2 circuit boards in the machine. We purchased this machine as an upgrade from our previous Kenmore washing machine. We have always been happy with the Kenmore brand, but now we are seriously questioning our decision to be loyal Sears customers. We did not purchase the service plan with this washing machine specifically because we felt the Kenmore brand name was quality enough. After speaking with 5 customer service reps, we got nowhere. Sears is not the company they once were.
We bought this during a presidents day sale and Ive love my Kenmore front loader washer. It has not needed any repairs but with my extended warranty the service man came to check out everything for free. Its perfect!
Fast and efficient. Has a wide variety of cleaning modes each with a high, normal, and light setting - can select the perfect options for what you need to wash. Has never had an issue or broken for any reason. Seems to work as well as it did the day I bought it, I bought it about five years ago. The Kenmore Washer has a very striking appearance. Modern, stylish and with either a black or white finish. It transforms the laundry room into a room you wouldnt mind company seeing. Good value. Was a little bit more expensive than other models, although this Kenmore Washer has more features and options than even a mid tier washer.
Bought washer (110 28002011) $650.00 December 2011. Tub bearings went out. Cost of repair more than price of new washer. No adjustment offered, since I did not buy a maintenance agreement. I have had nothing but Kenmore Appliances made by Whirlpool for 47 years my first bad experience. I did return to Sears and bought new Kenmore made by Whirlpool, the plain jane this time. I do not want another bearing balancing tub washer as I understand there is a recall on some units because of the failure rate, but not this one. Why Kenmore again, because I trained Searss salesman to sell appliances for 36 years, and cannot change, tried to make myself go to Lowes, just could not---what loyalty. But I am still highly dissatisfied.


