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Kenmore Washer Error Codes
Kenmore Washer Error Codes

Kenmore Washer Error Codes

If you're looking for help fixing your Kenmore Washer, look no further! Our comprehensive Kenmore Washer error code guide will explain common issues, provide tips, and show you how to read your model's error codes.

CODE: Lid Lock LED flashing 
PROBLEM: Indicates the control recorded one of the error codes shown below 
FIX: Enter the diagnostic test mode to read the error code as shown in the above video link. 

CODE: F0 E2 
PROBLEM: Excessive suds 
FIX: Use only HE (High Efficiency) detergent. Reduce the quantity of detergent to prevent excessive suds. 

CODE: F0 E4 
PROBLEM: High water temperature in the rinse cycle 
FIX: Make sure that fill hoses are properly connected. Check the resistance of the thermistor (temperature sensor). It should measure around 50K ohms (50,000 ohms) at 77 degrees. If the thermistor is defective, replace it. 

CODE: F0 E5 
PROBLEM: Unbalanced load 
FIX: Re-distribute the load inside the spin basket. If that doesn't help, then check the suspension rods and springs. If a suspension rod and spring is broken or damaged, replace all of the suspension rods and springs (the replacement part is a kit that has all 4 rods/springs). 

CODE: F1 E1 
PROBLEM: Main electronic control board failure 
FIX: Unplug the washer. Check the wiring connections on the main electronic control board in the console. If the wiring connections are okay, then the main electronic control board will usually need to be replaced. 

CODE: F1 E2 
PROBLEM: Motor control error on main electronic control board failure 
FIX: Unplug the washer. Check the wiring connections on the main electronic control board and the drive motor. If the wiring connections are okay, then the drive motor windings will need to be checked for resistance. If the drive motor is bad, replace it. If the drive motor is okay, the main electronic control board will usually need to be replaced. 

CODE: F2 E1 
PROBLEM: Stuck key 
FIX: This code is for models with a digital display. One or more keys on the user interface were actuated for 15 seconds or longer. If a key is stuck and cannot be freed up then the user interface control will need to be replaced. 

CODE: F2 E3 
PROBLEM: Mismatch of main electronic control board and user lnterface control 
FIX: This code is for models with a digital display. It typically occurs when an incompatible control component (Main Electronic Control board or User Interface control) is replaced in the console. Check the replacement part numbers and reorder the correct part. 

CODE: F3 E1 
PROBLEM: Water level pressure sensor fault 
FIX: Unplug the washer. Check the air hose connection between the bottom of the tub and the water level pressure switch on the main electronic control board in the console. If no problems are found, then the main electronic control board (which includes the water level pressure switch) will usually need to be replaced. 

CODE: F3 E2 
PROBLEM: Inlet water temperature fault 
FIX: Unplug the washer. Open the console and check the resistance through the thermistor circuit (black wires). It should measure around 50K ohms (50,000 ohms) at room temperature. If the thermistor is defective, replace it (the thermistor is a component in the inlet valve assembly wiring harness). 

CODE: F5 E1 
PROBLEM: Lid switch fault 
FIX: This code is displayed if Start is pressed with the lid open. If the lid switch on the lid lock/switch assembly isn't detecting the condition of the washer lid properly, then the lid lock/switch assembly will need to be replaced. 

CODE: F5 E2 
PROBLEM: Lid lock fault 
FIX: Unplug the washer. Check the lid lock/switch assembly for debris or an item that is interfering with the lock strike being engaged by the lid lock mechanism. If no interference is apparent, then the lid lock/switch assembly will usually need to be replaced. 

CODE: F5 E3 
PROBLEM: Lid unlock fault 
FIX: Unplug the washer. Lift the top panel of the washer to access the lid lock/switch assembly. Try to manually unlock the washer lid without breaking the lid lock/switch assembly and the lock strike. If the components are damaged, replace them. If the lid lock/switch assembly won't lock and unlock properly, replace it. 

CODE: F5 E4 
PROBLEM: Lid not opened between cycles 
FIX: If the washer is started several times without the lid ever being opened, then this code appears. If the lid is actually being opened between cycles but the control doesn't detect it, then the door lock/switch assembly will typically need to be replaced. 

CODE: F7 E1 
PROBLEM: Basket speed sensor fault 
FIX: See if the spin basket rotates freely. If not, then examine and replace any defective drive components. If the basket spins properly, unplug the washer and check the wiring connections on the shifter assembly. That component has the optical tachometer. If the wiring connections are okay, then that shifter will usually need to be replaced. 

CODE: F7 E5 
PROBLEM: Shifter assembly fault 
FIX: The main electronic control board cannot determine the position of the drive system shifter. Unplug the washer and check the wiring harness connections on the main electronic control board and the shifter assembly. If the wiring connections are okay, then the shifter assembly will usually need to be replaced. 

CODE: F7 E6 
PROBLEM: Motor fault 
FIX: Unplug the washer and check the wiring connections on the drive motor. If the wiring connections are okay, then the drive motor will typically need to be replaced. 

CODE: F7 E7 
PROBLEM: Motor is unable to reach target RPM 
FIX: Rotate the spin basket to see if it spins freely. If not, then a garment could be stuck between the outer tub and the spin basket. A problem with drive components could also cause excess friction. Inspect the drive components and replace parts as needed. 

CODE: F8 E1 
PROBLEM: Not filling or long fill time 
FIX: Water isn't being detected as entering the washer. If the washer isn't filling, check the water supply faucets behind the washer to make sure that they are fully open. Check the fill hoses and inlet water valves. If the inlet water valve assembly is defective, replace it. If water is entering the machine but not being detected, then the main electronic control board (which includes the water level pressure switch) will usually need to be replaced. 

CODE: F8 E3 
PROBLEM: Overflow condition 
FIX: If the washer is overfilling, check the inlet water valves. If the valves are not shutting off water flow, then replace the inlet water valve assembly. If the washer isn't actually overflowing, then the main electronic control board (which includes the water level pressure switch) will typically need to be replaced. 

CODE: F8 E5 
PROBLEM: Hot & cold fill hoses are reversed 
FIX: Check the fill hoses. If they are connected properly then the inlet water thermistor (temperature sensor) will probably need to be replaced. That component is part of the Inlet Water Valve Wire Harness. 

CODE: F9 E1 
PROBLEM: Long drain time 
FIX: The washer isn't draining after the drain pump runs for 10 minutes. Check the washer drain and the drain hose for clogs or restrictions. If the drain path is clear, unplug the washer and check the drain pump. If the drain pump is defective, replace it. 

CODE: Wash LED on 
PROBLEM: No fill or long fill 
FIX: Water isn't being detected as entering the washer. If the washer isn't filling, check the water supply faucets behind the washer to make sure that they are fully open. Check the fill hoses and inlet water valves. If the inlet water valve assembly is defective, replace it. If water is entering the machine but not being detected, then the main electronic control board (which includes the water level pressure switch) will usually need to be replaced. 

CODE: Spin LED on 
PROBLEM: Long drain time 
FIX: The washer did not drain after the drain pump has been running for 10 minutes. Check the washer drain and the drain hose for clogs or restrictions. If the drain path is clear, unplug the washer and check the drain pump. If the drain pump is defective, replace it.



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Kenmore Washer Error Codes

Kenmore Washer fault codes

Kenmore Washer diagnostic codes

Kenmore Washer error symbols

Kenmore Washer common faults


Product Reviews:

Never fails me. No matter how dirty kids clothes are always come out clean.
Never fails me. No matter how dirty kids clothes are always come out clean. I never have to rewash anything. Sturdy. Will never use another type of washer. This washer is extremely dependable. Have never had any mechanical problems. Does not make a great deal of noise. Clothes always come out clean. Sleek appearance. Very modern looking. Very streamlined and never rusts and I have a damp basement. I have even had friends say what a nice appearance it makes. I love it. This washer was worth every penny I spent. It was very expensive but I am a perfectionist about my clothes and this washer answers every need I have. Has never disappointed me.
Published: June 23, 2016
Carol of Newtown Square, PA
Source: consumeraffairs.com

We really love our washing machine, never have any issues. He washes a big
We really love our washing machine, never have any issues. He washes a big load of clothes. Gets them very clean and smelling fresh. Has plenty of wash cycles and choices. It is one of those that only uses very little electric. Energy saving.
Published: May 13, 2020
Gary of Crouse, NC
Source: consumeraffairs.com

Waiting almost 2 months for service!! Kenmore Elite - Glass Top Load Washer
Waiting almost 2 months for service!! Kenmore Elite - Glass Top Load Washer unit is JUNK and Sears service is WORST! Second time top exploding in three months! I believe this unit is a safety HAZARD and SHOULD be RECALLED!! And redesigned!! Broken glass is dangerous especially around children! I would stay VERY far from this washer!!! SO SORRY I BOUGHT IT!! REGRET BUYING FROM SEARS! PLEASE do not make my mistake? Buying this washer from SEARS!
Published: May 1, 2018
Abraham of North Lauderdale, FL
Source: consumeraffairs.com

The performance of this Kenmore washing machine is better than any other wa
The performance of this Kenmore washing machine is better than any other washing machine that I have seen in action ever in my entire life of washing laundry. If I were asked to describe the reliability of this washing machine, I would have to say that I highly recommend it for being very convenient and reliable. I would definitely give the appearance of this Kenmore washing machine a grade A because it is very efficient and includes all smart features for an easy wash. I would absolutely say that the overall value of this machine from Kenmore is very good. It includes all of the convenient and easy to use latest technology and features.
Published: September 15, 2016
Holy of Staunton, VA
Source: consumeraffairs.com

I found this washer great! It cleaned all of my clothes great and has laste
I found this washer great! It cleaned all of my clothes great and has lasted me over 5 years now. I would recommend this to my close friends. Sadly they dont have a stainless steel model. This washer is very reliable. Its so reliable it has lasted me a long time, more than five years which is just very crazy. It still looks great like factory new! I have the white model which is very nice looking but I would like a stainless steel version but for now Im happy. I wish it could be a bit cheaper but in the long run I found it very valuable to me so the extra cost was just nothing.
Published: February 13, 2016
Mike of Mchenry, IL
Source: consumeraffairs.com

It was a very good washer that worked great for years without needing to ge
It was a very good washer that worked great for years without needing to get fixed. Its one of the best washers I have came across so far. It was a very reliable washer, no glitches, no repairs needed and worked for years. I consider it one of the most reliable of washing machines. I suppose it looked nice. It looked like most washing machines. Shiny white with white and grey buttons, the basic setting labeling. It was a nice basic looking washing machine. I think it was a very good value due to the lifespan of the washer, the quality of it, the lack of malfunctions. Its a great value for a washing machine.
Published: March 28, 2016
Isabella of Oklahoma City, OK
Source: consumeraffairs.com

This washer performed very well. At times, the rotation device in the cente
This washer performed very well. At times, the rotation device in the center would come unbound, but it is an easy fix. Overall, it is cost efficient and relatively compact for our living area and Im enjoying it. I have plenty of laundry to do, and this washer can hold it all. It has never need anything but a do it yourself repair. The washer is very good at washing. I dont enjoy cubical shapes as I have an unnatural fear of them (my doctor told me). Other than the shape, the color is good and it can fit into any reasonably colored room. For all of the use I got out of it, I would say it is underpriced. It is really that good.
Published: May 31, 2016
Doug of Lynchburg, VA
Source: consumeraffairs.com

Our Kenmore Elite Top Loading HE washer leaks from the bottom after only 13
Our Kenmore Elite Top Loading HE washer leaks from the bottom after only 13 mo of light use. No hoses or drain issues, washer is regularly cleaned and maintained, only HE detergent in appropriate amounts are used. This happened one month after warranty expired. My previous washer lasted 12 years with no repairs required. Save yourself the hassle and expense of repairs and buy another brand.
Published: October 11, 2014
Lynda of Columbus, OH
Source: consumeraffairs.com

New owner of a Kenmore High Efficiency Top-Loading Washer. Little different
New owner of a Kenmore High Efficiency Top-Loading Washer. Little different than conventional washers so following instructions as always, seems very important. Our issue is that our clothes come out VERY wrinkled. This possibly wouldnt be a problem but my wife hangs our clothes outside on a clothesline. Therefore she has to iron everything. Being under the 30-day warranty a service tech is coming out to determine whether there is a problem with the washer or a correction can be made in doing our laundry which we hope happens. At this point, Im not entirely certain I want a tech determining what course of action needs to be taken. Sticking with the washer or replacing it which is a warranty option.Updated on 03/06/2015Called Sears within 30 days of purchase to address extremely wrinkled clothing and annoyingly loud machine. Part was ordered and replaced but the tech wasnt interested in seeing a video of our machine bouncing in place even though he checked it for balance. Distressing seeing as how the tech has the authority on the next steps taken as to replacing this brand new machine.This is a purchase I deeply regret!
Published: January 23, 2015
Gary of Bastrop, TX
Source: consumeraffairs.com

Expert construction with quality results. Gets clothes clean and does not t
Expert construction with quality results. Gets clothes clean and does not tangle them all up. The agitation is gentle where it does not shake the whole machine. Dryer leaves clothes wrinkle free. Great investment. Adjust the settings to your desired mode and the machines are carefree. One is free to go about other chores and not have to worry about keeping an eye on a Kenmore. Attractive white in color. Blends in with everything. It doesnt show fingerprints. Easy to clean and keep dust free. Dust filter is within easy access. The value of a Kenmore is priceless because its worry free. If in need of repair, parts are easily obtainable. Kenmore is an easy machine for a repairman to work on and parts dont cost an arm and a leg.
Published: September 12, 2016
G of Natchitoches, LA
Source: consumeraffairs.com

We purchased the 500 series washer a little over 2 years ago, and have regr
We purchased the 500 series washer a little over 2 years ago, and have regretted it ever since. If I do anything bigger than a half load it becomes unbalanced and sounds like a helicopter landing in my house. When you pause to rebalance it takes a full ten minutes for the lid to open. I’ll never buy a Kenmore again...
Published: December 5, 2018
Denise of Apex, NC
Source: consumeraffairs.com

The washer worked great for a very long time. It cleaned our clothes perfec
The washer worked great for a very long time. It cleaned our clothes perfectly. After at least 8 years of owning this washer the balance gears finally went out. So, we just recently replaced it. This washer lasted for more than eight years. It was a very reliable and durable washing machine. I would have purchased another just like it if they hadnt passed new HE regulations on washer sales. This washer was your standard Kenmore washer - without all the bells and whistles. It was a smaller bowl but could still easily fit a full sized load without fail. This washer was worth every penny spend to buy it. It lasted well beyond its perceived lifespan and always did a great job cleaning any load big or small.
Published: March 23, 2016
Kim of Pasco, WA
Source: consumeraffairs.com

Where can I sign up for a class action lawsuit. I dont want a $50 gift cert
Where can I sign up for a class action lawsuit. I dont want a $50 gift certificate, I want Kenmore to replace the washing machine (Series 700 washer) with something that works as advertised. Save me some water? How about cleaning my clothing properly??? Ive had this machine for 1 year and 10 months and I am FED UP with this. Kenmore fix your problem or LOSE A CUSTOMER FOREVER!!!
Published: December 5, 2017
Frank of Round Rock, TX
Source: consumeraffairs.com

It had a great look in the kitchen and everyone love it, family and friends
It had a great look in the kitchen and everyone love it, family and friends of the family, my brother and sister too. We got it by paying on time at a rent Thru center back in the day. I really appreciate it and if I can afford one now I would get one. But I tell everyone about it. It was a good washing machine and it last a long time for 7 yrs. Me and my family use to wash all the time when my mother dont have time. We use to make sure that all the clothes was wash and clean and that everyone enjoy washing.
Published: March 27, 2017
Jamel of New Orleans, LA
Source: consumeraffairs.com

A front load Kenmore that came with the house we recently bought. It is jus
A front load Kenmore that came with the house we recently bought. It is just Ok and not very clear about several issues such as how much liquid soap to put in the dispenser. Several times it appears to leave the clothes too wet and needs additional spins.
Published: February 7, 2019
Bill of Rocky River, OH
Source: consumeraffairs.com

Kenmore has quick and efficient, reliable, easy to use products that make m
Kenmore has quick and efficient, reliable, easy to use products that make my life easier. I can always count on my Kenmore washer to get my laundry sparkling. Ive never had a problem with my Kenmore. Ive had it two years and have never had to have a repair performed. A great reliable durable product! Granted I did not buy the washer because of its looks but it is nice that it is sleek enough to look right almost anywhere in my home. Much more pleasant to look at than others! Sometimes, paying a little more is the smart investment. Kenmore may be a little more expensive than LG etc but the quality makes it worth every extra nickel!
Published: October 27, 2016
Jeff of Washington, DC
Source: consumeraffairs.com

Kenmore Elite was a highly rated model by Consumer Reports for a front load
Kenmore Elite was a highly rated model by Consumer Reports for a front loading washer. They have been very trouble free. Washer has a huge capacity and gets the laundry very clean. Wash cycle is reasonable and the machine is easy to load, easy to operate. I first search for reviews of the models I may be interested in, including incident of repair and the repair reviews for the model. I then consider features and price, if the appliance had a high incident of repairs and poor response to warranty work by the manufacturer/vendor, if the appliance had confusing controls or washer did not clean out soap dispenser. Kenmore is a very reliable brand that has always been rated high. The front loading machines are very efficient. I did learn that they can impart an odor to your clothes though.
Published: June 7, 2016
Bruce of Bedford, TX
Source: consumeraffairs.com

Excellent product that gets my clothes the cleanest. Has different settings
Excellent product that gets my clothes the cleanest. Has different settings for temperature and cycles. Its energy saving also so its not too expensive. Always reliable to wash my clothes. Never had any issues with it breaking down. This is the best product Ive ever owned. Ill be definitely buying another in the future. Nice, sleek design that matches my other appliances. Very easy to maintain. I also like how the door in the front opens making it easier to load clothes into. Excellent value for the money spent. It helps save money with the energy saving feature. Im going to recommend this product to my family and friends so they can see how great this product is.
Published: September 6, 2016
Rachael of Boston, MA
Source: consumeraffairs.com

Four washing cycles to choose from, including the pre-wash cycle, large cap
Four washing cycles to choose from, including the pre-wash cycle, large capacity tub, good cleaning performance. Only one problem was the liquid fabric softener build up needed maintenance. Purchased, performed, and lasted an incredible twenty years for a family of six. Replaced due to the arrival of a unexpected bundle of joy. Very busy mothers need, such as I was, needed the confidence of the reliability. Ran almost constantly. Balance of the tub capacity, very good. Large enough for all blankets, comforters, and a very fair amount of towels, jeans, etc. in loads. This washer was more for the performance than its appearance. If I needed an attractive appliance, I still would have chosen this model. I was more involved in the washers performance than the appearance. Value was well worth the cost of the appliance. Dependable and reliable. Used for two decades and only one service call on the appliance.
Published: July 25, 2016
Pam of New Lexington, OH
Source: consumeraffairs.com

The washer has a small basin, works well for small loads. Rinse cycle if yo
The washer has a small basin, works well for small loads. Rinse cycle if you forget to place in fabric softener you can forget it. Looks great. Washes well. The washer is reliable on small loads. I would not overfill as I have been left with dirt stains. The smaller the load the better. Its just me so I dont mind. The washer is very simple. Not a lot of bells and whistles. Just enough knows not to look too cluttered. Fits in a medium to small space. The value was great, I bought it on sale at Sears. I feel I got a great deal. Nice washer features I needed and didnt pay a lot for it. I would recommend this washer for a single person or just a couple. Too small for a family.
Published: November 8, 2016
Sonquea of Mcdonough, GA
Source: consumeraffairs.com

Love it. That is the best washer ever that has ever been made. I wish they
Love it. That is the best washer ever that has ever been made. I wish they would make more like that. This should be rated number 1. It has the best wash cycle ever.
Published: February 24, 2016
Jennifer of Panama City, FL
Source: consumeraffairs.com

The front load washing machine is hard to keep clean. Lint and other debris
The front load washing machine is hard to keep clean. Lint and other debris gets trapped in the door seal and smells. Even though the door is wiped every time and the magnet is used (so the door doesn’t close fully) it still stinks. My towels always smell sour once they get wet again. I don’t think this is a Kenmore issue. I think it’s front loaders in general. My next washer will not be a front loader.
Published: May 15, 2020
jesse of Houston, TX
Source: consumeraffairs.com

It was a front loading Kenmore washer bought from Sears. It started making
It was a front loading Kenmore washer bought from Sears. It started making a noise on the spin cycle and then something snapped inside and it would not do the final spin at all. No support from sears, no support from kenmore. They would not even bother to return our calls. We had to buy a new machine and throw away the old one. Please stop buying products from these two companies as both their product quality and after sales service are extremely poor. At this rate they will soon be joining other out of business companies of yesterday.
Published: May 19, 2020
Tanwir of Ottawa, ON
Source: consumeraffairs.com

The washer uses a sufficient amount of water to get the several loads of la
The washer uses a sufficient amount of water to get the several loads of laundry cleaned each time. It is quiet and runs accordingly every time. I think it was a good value when I bought it now. I thought it handled every load well and had great capabilities of washing various loads, such as darks, lights, colors, and delicates. The water levels and heat were sufficient and well done. The washer is sleek and professional looking. It is large enough for the normal load but also for heavier loads. I got the washer in a white color with standard metallic sides. The value of the washer was great. I did not pay very much when I first bought it, and thanks to its reliability, it has held up well over the years and has stretched the dollar.
Published: October 25, 2016
Ashleigh of Tarpon Springs, FL
Source: consumeraffairs.com

Its pretty basic if youre just normal level for cash. It gets the job done
Its pretty basic if youre just normal level for cash. It gets the job done but could do better than I say sometimes. But its good enough for what I have paid for. It could last for an estimate of 5 years but dont take it from me. It just depends on how good you take care of the washer, since thats what I own. The appearance is pretty good for what I paid for. Better than those old-looking ones back in the day so its not as bad. My mother wasnt a fan but I sure was. Probably didnt care that much since I was young. But I do have standards. I had to get it looked at a few times before but now it runs pretty good.
Published: September 8, 2016
Kalani of Moreno Valley, CA
Source: consumeraffairs.com

I never wrote a review about anything ever, but have felt compelled to let
I never wrote a review about anything ever, but have felt compelled to let everyone know never to buy this machine. After reading everyone’s reviews, I realized that I am not alone. 700s washing machine is a terrible purchase and a waste of money. I thought I was doing something wrong at first but after manipulating all the buttons, I still can’t seem to get ANY of my wash loads clean! Kenmore should replace all these bad washers or at least consider giving us a portion of our money back for all the aggravation it has caused. DO NOT PURCHASE 700s WASHER.
Published: October 7, 2018
Ana of Elizabeth, NJ
Source: consumeraffairs.com

Clothes are important and need to always look your best. Clean clothes alwa
Clothes are important and need to always look your best. Clean clothes always makes a difference in ones appearance, not look like a slob living out in the street. You can rely on getting clean and dry clothes any time you need them whether to look professional or for everyday appearance, not look homeless out in the street. I have great experience with this product. It always helps me out in a jam when clean clothes are needed the most especially in a emergency. I value the brand name a lot. It helps with my everyday life when a article of clothing needs to be cleaned in a hurry.
Published: September 5, 2016
Anna of Clarksville, TN
Source: consumeraffairs.com

I have always had a Kenmore washer. They are very reliable & durable. S
I have always had a Kenmore washer. They are very reliable & durable. Service from Sears is also reliable plus trustworthy. Prices are good, compared to Maytag or GE. I prefer Kenmore over all other brands. Kenmore offers top loading, front loading & compact units for smaller spaces. Sears stores are available in many areas, that carry Kenmore products.
Published: November 30, 2015
Donna of Irving, TX
Source: consumeraffairs.com

It does not clean very well. It also stopped working multiple times. It lea
It does not clean very well. It also stopped working multiple times. It leaked water consistently as well. Sometimes it would make very loud beating noises as it was spinning. It would work when it wanted to. About half of the time it would not work. It was always being repaired. It was not a very good machine. It looked like any other washer out there. But it was lacking in options to choose from. However, it did have the basics in order to get the job done. It did not cost any less than most other brands. I feel that if I had spent the same amount on another brand, that I would have a working machine.
Published: February 11, 2016
Camiele of Durham, NC
Source: consumeraffairs.com

Works every time, never fails. Clothes sparkle and machine is sturdy and ne
Works every time, never fails. Clothes sparkle and machine is sturdy and never needs repair. Fits perfect in laundry room. Easy to operate and unload clothes and color of appliance suits to a T.
Published: November 23, 2015
Darryl of Carnation, WA
Source: consumeraffairs.com

It was quiet and took a nice load size. 2 pod Max and cleans well. No leaki
It was quiet and took a nice load size. 2 pod Max and cleans well. No leaking and it doesnt rumble when spin cycle is running. You can put items in machine, easy settings, and relax. The hoses didnt break or leak. The machine didnt rust or break down either. I did not need to service it or call for a repair. I only replaced it because I wanted a newer model machine. Not too big where I couldnt fit it in my place. It was easy to move around from one location to another. It is nice-looking and you can watch your clothes if you want to. I dont know about now but it was pretty good for the money when I had it. I got plenty of use out of it, and I can say that I definitely got my moneys worth considering the time.
Published: February 19, 2016
Delores of Pleasant Grove, UT
Source: consumeraffairs.com

It did the job. It agitated properly and got my clothes clean. Really spun
It did the job. It agitated properly and got my clothes clean. Really spun them and got the excess water out to make drying them easier. Very reliable and seems like it is really well made. I love get more products. It has enough space capacity to meet my laundry needs of a family of six. Four children under the age of 11 means lots of grass stains and dirty clothes. Looks sleek but also looks just like a lot of other washing machines out there. I like the style is simple and isnt a sight for sore eyes. I feel you get what you pay for when it comes to home appliances. This was a bit more expensive but definitely worth it and the warranty it came with.
Published: September 5, 2016
Dana of Waterville, ME
Source: consumeraffairs.com

My washer stopped at or before the Spin cycle on a normal wash load with a
My washer stopped at or before the Spin cycle on a normal wash load with a SD (suds detected) error. I ran through the rinse and spin hoping to finish the load, no luck. Then took all the clothes out to run a clean washer cycle. This did not help nudge the machine back into entering a spin cycle on my next attempt at a normal wash load.I called Sears at the number provided on the washer manual. The service agent scheduled a repair visit and stepped right into selling me a $479 per year home warranty agreement which would supposedly cover all appliances in my home no matter their age or condition and only charge me $60 per service visit. I declined the offer. I searched the Internet and happened to find out that my washer had a recall on it for the exact same problem(s). I called the recall line 800-659-7026 and the agent promptly ordered me a new control board and a free replacement service. The next week, the service technician left me saying that the machine is operating properly. After he left, I tried a wash and the washer failed to spin. The service technician arrived again next week after I reported this and now found that the main bearing/shaft had deteriorated and needed replacement at a cost of $354. He charged me $94 because I declined the repair (which he would have done the following week anyway). I decided to buy a new washer instead. The washer is about 7 years old and I think this is rather short life for the expensive appliance that it is. Sears appeared to solve my problem by selling me a warranty instead of taking care of my immediate concern. At $479 a year, I can buy a new major appliance every year and not have to wait for Sears approval or fine print. So to summarize: 1. The washer has a very short life, 2. Sears customer service is very poor.
Published: December 4, 2014
marty of Merion Station, PA
Source: consumeraffairs.com

We installed our washing machine in 2001. It is still running great. We hav
We installed our washing machine in 2001. It is still running great. We have had no repairs nor problems in that time. We wanted to update our laundry room but did not have the heart to throw out a good machine.
Published: May 23, 2020
Patrick of Orlando, FL
Source: consumeraffairs.com

I purchased a Kenmore front loader washing machine on 11 July 2019. The mac
I purchased a Kenmore front loader washing machine on 11 July 2019. The machine broke down on 24 December 2019. I called and they sent a repair tech on 27 December. Parts needed to be ordered. After waiting a few weeks I called to ask what the hold up was? I was told the parts were on back order and should arrive shortly. I called again after waiting another week. Told they didn’t have any idea when the parts would arrive. I called the warranty department and got the run around. Then I was told the part would arrive on 21 January. Nothing. When I called the warranty department on the 22 they told me either the part would arrive on 27 January or I was entitled to a new machine. Nothing.Called on 27 January. They informed me that they would send another technician out on 6 February for a second opinion. Ok. If he agrees my machine needs the part order and it is still on backlog I will get a new machine. This sounds very odd to me. Never heard of a second opinion. This is totally unprofessional and reflects on their company. All I wanted was my machine to work especially since it is one year warranty. They should bring that new machine out when the technician comes on 6 February. I have been without a washer for over 30 days. It will be 40 when the 2nd opinion technician arrives. This is beyond ridiculous.
Published: January 30, 2020
Marie of Gulf Breeze, FL
Source: consumeraffairs.com

The Kenmore washing machine is very affordable and reliable. It operates in
The Kenmore washing machine is very affordable and reliable. It operates in any type of climate and can use any cleaning detergent, whether it be powder, liquid or both. A number of cycles makes it easy to wash just about any type of clothing and get the dirtiest clothes very clean. I put two sheets, two pillow cases and two blankets in at once and they are always cleaned. Also, the appearance is smooth. It is all enamel and there are no sharp edges or corners.
Published: April 9, 2017
John of Middletown, CT
Source: consumeraffairs.com

Kenmore Washer 80 Series - Horrible, horrible washing machine. Tears up all
Kenmore Washer 80 Series - Horrible, horrible washing machine. Tears up all my clothes. Everything gets caught in the bottom of the agitator. I have holes in my clothes, holes in my towels, and holes in my sheets. I basically cant agitate anything and instead just soak the stains out and spin it dry. There should have been a recall on this machine. I have lost a lot of money in clothing and linen items that this machine has ruined.
Published: July 25, 2017
Lou of Ellicott City, MD
Source: consumeraffairs.com

It always works perfect. It may not be very big, but it always does the job
It always works perfect. It may not be very big, but it always does the job. I feel safe using this washer. It has had no problem whatsoever since I bought it. This washer is very reliable. It fits most of my loads and washes them properly. I like how it looks. It is modern, yet traditional. It doesnt look fancy but it looks like a good appliance. I like the color and the size. The price of this appliance is not too high, so I think it is good value for the money.
Published: August 13, 2016
Cristina of Bayamon
Source: consumeraffairs.com

Its good services that can provide a good work on all clothes no matter how
Its good services that can provide a good work on all clothes no matter how tough the dirt is on clothes. It always work. Best for me to use around the house. I would not choose another one due to the fact it might not work as well as this washer. It can handle any detergent and it would last for a long time. Its best to use when you have a lot of dirty clothes. It would be a whole lot better to use and then you should be able to upgrade to a newer model.
Published: September 5, 2016
Rodney of Los Angeles, CA
Source: consumeraffairs.com

I have had a Kenmore washer and Dryer for a long time. I would recommend it
I have had a Kenmore washer and Dryer for a long time. I would recommend it because it seems to last longer than any other brand that I have had you. May pay a little more for it but you will own it for a lot longer than the other brands I have tried. Kenmore is a well-made brand.
Published: January 14, 2016
Carol of Chicago, IL
Source: consumeraffairs.com

Overall, my Kenmore washer was very efficient and helpful in meeting my nee
Overall, my Kenmore washer was very efficient and helpful in meeting my needs. It also fits my need as far as space and energy saving. Moreover, they are clean, appealing and easy to maintain. I recommend that you buy Kenmore appliance products because they are very durable and trustworthy. The name has a reputation backed by good standing and Kenmore produce a sufficient warranty on their products.
Published: April 5, 2017
Christian of Orlando, FL
Source: consumeraffairs.com

I am completely dissatisfied with the Kenmore Washer I purchased in Septemb
I am completely dissatisfied with the Kenmore Washer I purchased in September 2013. It tangles and twists my clothes even on the delicate cycle. It does not clean our clothes well at all. I have to wash our underwear twice. I have to constantly reset it to wash our towels and bedding. I have also noticed rust around the edges of my bleach fill. The softener does not empty correctly. I have called sears for help many times since we have the Kenmore connect. They can never seem to help me. Many of the reps dont even know what Kenmore connect is. We keep getting error code LE. I was told this error means something is wrong with my motor. I hope not since we have only had it for 3 years. The dry is loud. It didnt start that way. I have no positive comments. This machine cost a lot. I had a Maytag prior to this machine that worked wonderfully for 12 years.
Published: February 21, 2015
Ocevia of Sa, TX
Source: consumeraffairs.com

I bought the Kenmore front loader washer just over three years ago. During
I bought the Kenmore front loader washer just over three years ago. During the first year, it has nothing but problems with it. I had the warranty so Sears came to my house several times to fix it. They said I was using too much soap. I was not; I was using Wisk HE soap and only using the recommended dosage (usually doing less). They ended up replacing the washer after months of complaining and battling. They made it sound so easy when you buy the warranty that they will back their product 100%. It was a fight to get them to do what they were supposed to. With the new washer, the warranty only transferred to the new washer so it was only covered for the remainder of the warranty.Now this one is having issues and the warranty is up. Sears makes such crappy front loading washing machines and should not be able to sell them. How is it that I have had two different machines in just over three years and they have both failed me?
Published: August 16, 2011
Carissa of Cumberland, RI
Source: consumeraffairs.com

It is adjustable for cold to hot water, fabric settings, large capacity for
It is adjustable for cold to hot water, fabric settings, large capacity for clothes, and works very well in all situations. I love the way it works and would recommend it to everyone. Kenmore is a great brand and things work the way they should, no problems so far. I can count on Kenmore washers to do the best job for my clothes and I do not need a more expensive brand. The Kenmore washer is very modern model and cleans up very well, has a color that matches any decor you have in mind and looks good too. I just love it. The Kenmore model value is great price, good for heavy and light loads of laundry. You cannot get a better value than this machine. It works great.
Published: July 1, 2016
Madeline of Ridley Park, PA
Source: consumeraffairs.com

This washer is terrible. It uses soooo little water that I have 1) remainin
This washer is terrible. It uses soooo little water that I have 1) remaining soap residue on my clothes, 2) can only do VERY small loads of clothes, 3) I need to always do a 2nd rinse. This washer is not saving me time nor water!! I have always had skin problems. They ARE worse due soap remaining in our clothes!! Have had multiple repairmen out here. Have done everything they have told me to try! They also tell me that they have a lot of calls on this particular washer!! Many problems! Nothing works!! I am calling again tomorrow to order yet another service call. I would sell this washer and buy another one but I cannot pass this along to another unsuspecting person!!! I am sick and tired of this!! Something has to be done!! The only positive thing is it is still under warranty and we do not have to pay for the service calls! If this continues, we are going to load it up and roll it right into the showroom - Sears Brookfield Square - Brookfield, WI and that is not just idle talk - it is a promise!!
Published: October 9, 2016
Caryl of New Berlin, WI
Source: consumeraffairs.com

This is a tough machine, handles large heavily soiled loads. It has never g
This is a tough machine, handles large heavily soiled loads. It has never given us any problems at all. Were outside a lot, play and work hard, so we need deep, thorough cleaning - and this machine gives us that. It consistently handles large loads of dirty towels, deeply soiled jeans and a car mechanics greasy overalls, leaves them smelling and looking like new. It always delivers. It has a simple, clean look, goes with any decor. Ours is kind of out in our kitchen area; we dont have a separate room for it, and it blends right in. We have definitely gotten more than our moneys worth with this washing machine already, and it just keeps going. Its been problem free and so worth the cost.
Published: September 10, 2016
Hilary of New York, NY
Source: consumeraffairs.com

Machine was delivered by Sears in 1990 and has sat patiently, and diligentl
Machine was delivered by Sears in 1990 and has sat patiently, and diligently cleaning my clothes, without any maintenance or repairs since that time. That would be 28 years. Every single feature works as well as the day it was delivered.
Published: February 8, 2019
William of Toledo, OH
Source: consumeraffairs.com

It cleans nicely but occasionally leaves spots on my underwear. It is also
It cleans nicely but occasionally leaves spots on my underwear. It is also very quiet but occasionally gets off balance. Sometimes I need to pause it and realign my underwear to balance my load. It has never refused to do a load of laundry and has never gone on vacation or stopped working. I know I can count on Mr. Washer to do my loads without complaining. It looks like any other washer. It has easy to read dials and knobs. It clearly shows the setting. If it were a man it would be a handsome news anchor. If it were a lady it would be a young Brooke Shields. I got Mr. Wash on sale.
Published: March 30, 2016
Mikal of Algonquin, IL
Source: consumeraffairs.com

The performance of this machine is good. I never have any problems with it.
The performance of this machine is good. I never have any problems with it. I am satisfied with the performance and what it has done. I can always count on this Kenmore machine to get the job done. Whenever I put clothes in the machine, they always come out clean and gets all the dirt and grime out. The appearance does not mean much to me at all. I could really care less about how it looks from the exterior. I got a good deal when I first bought this machine. For the amount of money that I paid for, the Kenmore machine did not let me down and met my expectations.
Published: June 26, 2016
James of Silver Spring, MD
Source: consumeraffairs.com

I bought my washer somewhere around 2009. Two years ago, we had to have it
I bought my washer somewhere around 2009. Two years ago, we had to have it serviced and again we are having it serviced and they cannot seem to find out what is wrong with it. Two different people came out and they got it working and when we went to wash clothes, it is back to getting the F35 code and SUDS. We have been using Pods for a long time now, but it is a piece of garbage. I would rather have a regular washer with the agitator, nothing with electronics. It is so not worth it. I spent thousands on this pair. It is so sad how they do consumers. They trick us and keep us spending money.
Published: May 28, 2016
Glecia of Chicago, IL
Source: consumeraffairs.com

Kenmore 600s series from Sears - This washer was highly recommended by be s
Kenmore 600s series from Sears - This washer was highly recommended by be salesman. We paid more than we wanted but wanted a good quality washer. I regret ever buying this washer. We are a household of 7 and it is frustrating that the clothes do not even get wet when they are being washed and nothing ever smells clean. Please do your research before investing good money and not getting what you pay for.
Published: July 16, 2017
John of Lubbock, TX
Source: consumeraffairs.com

The product washes the clothes well and doesnt leave them soaking wet. It l
The product washes the clothes well and doesnt leave them soaking wet. It leaves my clothes fresh! It separates my clothing pieces and doesnt bunch them up together. I can put multiple pieces or items in the washer without any issues. I can put on heavy load and still get a reliable wash. The washer is very reliable. Ive had it for some time. It works like its brand new! And The appearance is simple and chic. It has a nice front which is attractive for a washer. The washer is a front load so I can see all of what is going on while the clothes are washing. This is definitely worth the value. It is more durable than any other wash I have bought in my previous years.
Published: March 31, 2017
Lorraine of Ashland, VA
Source: consumeraffairs.com

My Kenmore washer has lasted going on 9 years now. It has been a very relia
My Kenmore washer has lasted going on 9 years now. It has been a very reliable appliance. I have never even had to have it serviced. I highly recommend Kenmore when shopping for appliances.
Published: December 25, 2015
Sherry of Fairmont, WV
Source: consumeraffairs.com

Kenmore Elite top loading washing machine - This washing machine is less th
Kenmore Elite top loading washing machine - This washing machine is less than 6 years old and for the past year it would imbalance when heading into the final spin cycle following the rinse cycle. I tested it with nothing in the machine and it still imbalanced. In researching the problem on the internet I found that this problem is not unique to my machine.The response from what is termed a community expert is that the entire tub needs to be replaced, which would at that time (2011) cost $212, not counting labor costs.The frequency of occurrence would suggest that this is a design or manufacturing flaw. This floating tub design actually seems illogical and destined for failure. Although these washers are listed as canyon capacity washers, I can only guess that in reality bulky loads can imbalance the washer to where it in some way disfigures the tub or the mechanism stabilizing it. The bottom line being, buyer beware. I know I will not purchase another Kenmore product.
Published: October 21, 2016
Daniel of Versailles, KY
Source: consumeraffairs.com

We bought this HE Kenmore Elite top load washer several years ago. First we
We bought this HE Kenmore Elite top load washer several years ago. First we noticed that the thing just didnt clean the clothes well--- whites were coming out gray, etc. Then it started getting loud during the spin cycle. I dont mean noisy-- I mean LOUD. I looked on the Internet and found many complaints about this-- apparently the bearings are often defective and go bad quickly. The cost to replace is more expensive than just replacing it with a standard washer that actually cleans clothes. As I sit here typing the thing has gotten so loud that Im certain OSHA would require hearing protection to be near it. Were now beginning to notice tears in sheets and table clothes. Not only is it deafening and cleans poorly, its now actually damaging our clothes and linens! I hate the thing--- I mean HATE it. It was a total waste of money and were just trying to get enough use out of it to make buying a new washer cost-effective. A horrible, horrible piece of poop. The Kenmore brand used to be reliable-- its no wonder Sears is on the ropes and possibly failing. It deserves its fate.
Published: December 22, 2014
pattricia of Tucker, GA
Source: consumeraffairs.com

It wash all my clothes. Come out clean, smelling good, fresh scent. No dirt
It wash all my clothes. Come out clean, smelling good, fresh scent. No dirt left on the shirt after work done. Not overflowing. Just washing clothes. You can overfill it and it keeps working wash after wash. Just dont put too much soap and it will overflow if you do. Love it. I will buy one again when I need to buy one in the future. It fits almost anywhere. Its well worth the money. It comes with a warranty money back if something goes wrong with it but it wont. It work good.
Published: November 28, 2016
Christina of Chula Vista, CA
Source: consumeraffairs.com

This Dishwasher is the best we have used since we were married. It’s clea
This Dishwasher is the best we have used since we were married. It’s cleans perfect, we’ve had it for at least 10 years maybe longer. We have only had to call service once. Overall we love this Dishwasher and would purchase another to replace this one.
Published: March 6, 2020
Gregory of Grover, MO
Source: consumeraffairs.com

Works great, affordable price and lasts for yrs. Cant beat the performance
Works great, affordable price and lasts for yrs. Cant beat the performance and how well it works. Just dont overfill with clothes. Little loads for high soil items is best. The water is great working and cleans soiled things very well if you do smaller loads but use full cycle. I find with the kids socks and grass dirt it cleans and dont beat them to death. Im very happy with the quality and performance. This is also a great washer to have if you do camping. The look of a washer doesnt really matter to me only because it is in the basement and I am the only one that sees it however it is a stylish and old fashion design that one that sees it knows it is a washing machine and sees the elegance of the style. I would recommend this washing machine to any person that has a lower budget and still wants guilty and if a super cool look doesnt matter you will fall in love with this great working product that still gives you a smart look and high performance product.
Published: July 19, 2016
Ginger of Buffalo, NY
Source: consumeraffairs.com

My washer tears small holes in my clothes. They dont appear to get caught o
My washer tears small holes in my clothes. They dont appear to get caught or wrapped on anything so I dont know why it is happening. It doesnt happen all the time and I have only been able to find one other complaint on the internet like mine.
Published: July 15, 2014
Tammy of Tahlequah, OK
Source: consumeraffairs.com

Our Kenmore Washer has held up very well and gets clothes clean. It is quie
Our Kenmore Washer has held up very well and gets clothes clean. It is quiet and has needed no work or repair. It looks good and easy to use. Even my kid can handle it and that says a lot. Its easy to maintain and keep clean. Its a well designed and good looking washer as far as washers go. This washer has great value, because it still looks and runs great after a long hard run.
Published: April 11, 2017
Michael of Corona, CA
Source: consumeraffairs.com

Kenmore Washing Machine Model #110.20022013 - About a month ago, we bought
Kenmore Washing Machine Model #110.20022013 - About a month ago, we bought a new Kenmore washer. After about three washes, the lid lock light began flashing, and the washer would not go into the washing cycle. We called Kenmore appliance repair, and they replaced the washing machine with another identical Kenmore machine. Now after two weeks, the lid lock has begun flashing again for no apparent reason. I was able to make the machine work by unplugging it which then allowed the machine to start a new cycle. I spoke to the manager at Sears store, and he said this might be caused by a recent power outage. But I am concerned that this will happen again, and that as with the first machine, the washer will not work. We are still probably under warranty. But I dont want to wait too long. Do you have any suggestions? Do all washers contain these lid locks? Do they all have problems?
Published: February 16, 2014
Diane of Lutherville, MD
Source: consumeraffairs.com

I bought a Kenmore Elite Washer from Sears about 5 years ago. I have had it
I bought a Kenmore Elite Washer from Sears about 5 years ago. I have had it repaired twice and it never cleans my clothes. It has more error messages than anything I have ever seen. It locks, puts error F11 and you cannot get your clothes out of the washer, cannot open the door does not matter if you unplug it or not. Then another error, then another. It is impossible to do laundry. I HATE THIS WASHER. I WOULD NOT BUY A THING FROM SEARS. They lie and tell you they will stand by a product but they do not. They want another 600.00 to walk in the door to fix the washer. I might as well buy a new one. ONE THAT WORKS.
Published: January 24, 2014
jean of Yorkville, IL
Source: consumeraffairs.com

I have owned my front loader for 18 years and it’s still running strong,
I have owned my front loader for 18 years and it’s still running strong, I have never had an issue with it and will definitely buy this brand again. It is very user friendly and I can only imagine how the new models are.
Published: May 12, 2020
Tina of Cheyenne, WY
Source: consumeraffairs.com

It is the Series 500 High Efficiency model. I bought it 3 years ago. It too
It is the Series 500 High Efficiency model. I bought it 3 years ago. It took forever to run a load. Shook during the spin cycle. Call to have it repaired and the service man said that is just how it operates. It shook so badly that the spin cycle completely stopped working. I had to buy a replacement 2 months ago.
Published: May 19, 2020
Joe of Sunnyvale, CA
Source: consumeraffairs.com

Kenmore 41761723510 - This machine is the most unreliable machine I have ev
Kenmore 41761723510 - This machine is the most unreliable machine I have ever witnessed, locks the clothes in, cant get them out. You can never know what cycle it is in... if any. Clothes stink. Just keep pushing the button and hope something happens? Now agitates for about 10 seconds shuts down... thats all cross fingers. Maybe get lucky. I will never get another Kenmore in my life. My last one was the same basic model, 15 years no problem... What on earth are these making these days and please tell me there is a class action suit on these pieces of garbage.
Published: October 19, 2017
Christopher of Carmel, NY
Source: consumeraffairs.com

Our machine is an older model, but it handles everything I pack it with! Wh
Our machine is an older model, but it handles everything I pack it with! When its time to replace it, I will definitely consider the company. My clothing comes out clean, and the songs are straightforward.
Published: May 11, 2020
Rachel of Red Lion, PA
Source: consumeraffairs.com

This model was the best one Sears had under the Kenmore label. It has a mat
This model was the best one Sears had under the Kenmore label. It has a matching dryer which I also purchased. It is one of the newer low water washers which took some getting used to. Over time I have learned a lot in regard to what and what not to do in order to operate this machine as a high efficiency washer. When I mastered a few of the "mystery tricks" then this seemingly "monster washer" became my friendly servant. I learned by the various "wish-wash" sounds when the wash cycle needed a bit more water, and by redistributing the clothes up around the sides of the rim, more water would be added by the machine. Also, though it is a super heavy-duty washer, I've learned not to load it too full or it will keep going back to the rinse cycle (over and over) and never go forward to spin.
Published: May 13, 2020
Mark of Easton, MD
Source: consumeraffairs.com

Sears Kenmore Oasis Washer - The drain pump failed and flooded my home ruin
Sears Kenmore Oasis Washer - The drain pump failed and flooded my home ruining basement, ceiling and carpets.
Published: March 9, 2012
Terasa of Ashville, PA
Source: consumeraffairs.com

9/2012 I purchased the Kenmore Elite top load machine from Sears. Once it w
9/2012 I purchased the Kenmore Elite top load machine from Sears. Once it was 2 years old, I continuously get the UE error code. It may take 3 tries and 2 hours to rebalance and get the load washed. Additionally, it is beginning to twist clothes tightly and tear seams of towels. I am being told this machine has no service recalls on it. I am responsible for the repairs.I purchased the same machine in 2010, with the EXACT same troubles. After a great amount of research, I discovered these problems were indeed a service recall. It is the exact same machine (only later model) with the exact same troubles! The same machine should not have the same troubles and not be a part of a recall.
Published: May 11, 2015
Kim of Perry, OH
Source: consumeraffairs.com

Purchased a Kenmore Elit front load washer in April of 2009. By July 26 of
Purchased a Kenmore Elit front load washer in April of 2009. By July 26 of 2011, the Motor Control Unit stopped operating on a 2.25 years old machine. A technician came out to tell us the repair would cost $693 + $75 service call charge on a $784 machine, and the part (which basically controls the entire electronic functions of the machine) would have a 90-day warranty. The technician suggested we buy a new machine vs paying the cost to repair our existing, basically near-new machine. After hours of speaking to Sears (and 7 different representatives in different departments all giving us the brush off), we spoke to a gentleman in their Customer Solutions Center who informed us the Motor Control Unit was covered by the exceptional parts warranty, part #818396. Today, the service technician came out to tell us, in deed, the part is NOT covered under the exceptions part warranty. Rather the sensor smart electronic board would be covered under this warranty for only 2 years. I have no problems paying to repair a machine, but to charge the same cost to repair the machine as it costs to buy a new one, and to have this not be covered under Sears exceptional parts guarantee is a crime! That means, basically, the cost of the steel/metal and all other internal parts are worth a few dollars - seems like unfair price gouging for a lovely, big square paper weight that no longer functions. Sears has TERRIBLE service, no one had correct answers and they all just wanted to get off the phone and not help. I will NEVER buy from Sears again! The quality is truly substandard. I think their entire service unit is a scam to overcharge for repairs on subpar machines. Just look at the number of complaints Sears gets on their self-manufactured washing machines. The technician even told us the warranties are getting worse and are covering much less if you buy a new one. I trusted the Sears name to mean quality, but they have really gone downhill, in my opinion.
Published: August 8, 2011
Wefeller of Newberg, OR
Source: consumeraffairs.com

Kenmore washer model # 21102010. Only lasted 5 years. After it stopped goin
Kenmore washer model # 21102010. Only lasted 5 years. After it stopped going to the next stage of washing, repairman states that 2 parts need replacing... $360.00... I will never buy a Kenmore appliance.
Published: March 31, 2017
C of Alta Loma, CA
Source: consumeraffairs.com

My washing machine is very basic, but gets the job done. Several parts have
My washing machine is very basic, but gets the job done. Several parts have went bad and I had to replace them. The thing I do not like the most is sometimes the agitator lifts a little allowing the laundry to slip under it and putting several holes in whatever is in it.
Published: May 9, 2020
Tim of Georgetown, PA
Source: consumeraffairs.com

I purchased both in 2004. Ive only had two problems, both with the washing
I purchased both in 2004. Ive only had two problems, both with the washing machine. 5 years ago, the washing machine would not move after fill up. I called Sears to repair it. They came the same day, has not happened again, but I did have a different situation of the Washer not working this summer. After the wash cycle, the spin cycle wasnt working. In fact the water didnt drain. With limited funds, I looked into doing it myself. Thanks to a YouTube video, I found it to be a common problem. I knew the part I needed, and was able to get it from Amazon. I got the part, fixed the washer, following each direction on the video, and was successful in repairing my washing machine.
Published: January 1, 2016
Sean of Wylie, TX
Source: consumeraffairs.com

Older style top loader with agitator seems to hold up much longer and gets
Older style top loader with agitator seems to hold up much longer and gets the job done well. Knowing clothes are clean the first time is more important than a high-efficiency machine that might not use enough water to actually get clothes clean without a second time. Smaller than most washers probably, but still able to get a large load of clothing or towels completely clean without seeming like it takes extra loads to get all the work done. Plain white with nothing too fancy or extra about it. Very simple and easy to operate, straightforward in appearance. Has knobs for everything, nothing with a touch button. Bought this almost 7.5 years ago for a great deal and have yet to have any problems with this machine. Cleaning the inside and flushing out the fabric softener dispenser is about all the maintenance thats been needed.
Published: June 14, 2016
Keisha of Tremonton, UT
Source: consumeraffairs.com

This washer always stops after wash instead of going through the entire was
This washer always stops after wash instead of going through the entire wash, rinse, spin cycle. Most of the clothes arent even wet after the wash part of the cycle, let alone clean. Worst washer EVER!
Published: January 13, 2018
Andrea of Cove, OR
Source: consumeraffairs.com

Kenmore front load washer mcl 417-42042100 - This washer is less than 10 ye
Kenmore front load washer mcl 417-42042100 - This washer is less than 10 years old and I have had to replace the rear tub section twice because the bearing and seal went out. A $177 part just because a $8 bearing and seal went out, the bearing is not sold separately. The last time I replaced this part, the rear tube section, was about 3 months ago. A short time after I put the new rear tube section along with new shock absorbers it started making loud noises (banging) and vibrating very bad. When I took it apart I discovered that two of the legs of the drum support assembly had broken which also caused the front tub to be broken. The drum support assembly is not listed separately on the parts sheet. It is part of the drum cost $313 and the front tub section is $171. The rear section is about $177 and I have replaced it twice and the shock absorbers once at $57. So the scrap man got the washer and I got a new one, this time a top load. I wouldnt buy a front load washer again. As best I can tell they are all of similar design. Kenmore doesnt make anything. They have someone else make them and put the Kenmore logo on them. Not sure but this washer might be made by Samsung for Kenmore. I would not recommend buying this washer or any front load washer.
Published: January 30, 2017
ron of Portland, OR
Source: consumeraffairs.com

I have owned this Kenmore Elite Oasis HE washing machine for 6 years and we
I have owned this Kenmore Elite Oasis HE washing machine for 6 years and we had a recall on the machine 3 years ago - after years of the machine stopping because of UL unbalanced load. With this recall, they replaced the computer memory board. However, my machine is doing the same thing again. Sears has sent a repairman that would not even open the lid on the machine to see the problem. He ran a diagnostic test on the machine and said that he had no idea what the problem was. I called Sears repair and they assured me they would repair my machine. However, when the next repairman was on his way to my house, he also had no idea what the problem was with my machine. When I explained the situation, he had no direction on how to repair my machine. Is anyone else having the same problem? I do realize that I have purchased my last Kenmore product and anything from Sears!
Published: July 22, 2012
Kim of Jonesborough, TN
Source: consumeraffairs.com

The washer is easy to use because you can change your wash load settings an
The washer is easy to use because you can change your wash load settings and youre able to put as much laundry in the appliance. There are multiple settings and your clothes will always smell fresh. The washer is always available to use and it is made from powerful material so that the water doesnt go to the outside cover and initiate water rot. You can also combine whites only with colored pieces of clothing without worrying about the colors bleeding into the whites. The appearance of the washer is just a simple design with some options to choose your load of laundry, how hot or cold the water is needed, or how you want the laundry to wash your clothes (which is using a gentle setting or a rough setting). Although the washer has a lot of features included and does a lot of things to the laundry to make it fresh and clean, the appliance is too expensive. So I wish the price was lowered down so everyone could afford to buy this brand and model.
Published: June 11, 2016
Antoinette of Honolulu, HI
Source: consumeraffairs.com

My Kenmore Elite top loading washer does not adequately submerge my clothes
My Kenmore Elite top loading washer does not adequately submerge my clothes, especially comforters in the bulky/bedding setting with water. Nor does it agitate and move the clothes around to wash them. The drum simply goes back-and-forth so the same clothes that were on the top at the beginning of the cycle are still on the top at the end of the cycle. Bulky items never change position at all. Furthermore, I do not use bleach, but the bleach container has eroded and rusted all around it. I am not satisfied with how this washes my clothes.
Published: February 20, 2022
Tina of Cantonment, FL
Source: consumeraffairs.com

It uses less water than a traditional washer and clothes dont sit in dirty
It uses less water than a traditional washer and clothes dont sit in dirty water. It always spins out correctly. It has no agitator which is a plus because agitators eat my bras. Ive never had any problem with it. It does exactly what its supposed to do and never has leftover water in the bottom like my last washer. Its simple and sleek. It does not look like the fancy massive washers you see everywhere. Its easy to use and clearly marked. There are many settings to choose from; normal, delicates, bulky (which is perfect for washing my king size comforter), etc. On the inside of the lid, it showed the water levels for each setting which is helpful. I paid only $400! It was on sale when I bought it online from Sears which always saves me tons of money.
Published: March 28, 2017
Jane of Toms River, NJ
Source: consumeraffairs.com

Kenmore is a good brand with good quality. Its fast, fast-drying and clothe
Kenmore is a good brand with good quality. Its fast, fast-drying and clothes come out fresh and dry even with the short period of time of drying. I love the simplicity but with good performance and its durable. Its easy to operate without reading the manual. I also love the size, it has more space inside, and you can put in more clothes. I highly recommend this brand and I assure you, you will love this brand, and you will not regret your decision of choosing this brand.
Published: March 19, 2017
Eleanor of Chicago, IL
Source: consumeraffairs.com

I have a 3.5 year old HE5T Steam Kenmore Elite front load washer. After the
I have a 3.5 year old HE5T Steam Kenmore Elite front load washer. After the error of sud and f35, we bought a new pressure switch and replaced it for $100. I turned the machine on thinking this would solve the problem, only to now have f21 error coming up. I cleaned traps and checked the lines. Now I am looking at a new pump for $140. Are you kidding me? This is ridiculous. Needless to say, we are purchasing a new washer from a local dealer, not Sears. And, you can bet it wont be a Kenmore! How disappointing to feel this ripped off.
Published: November 17, 2011
Karen of DuBois, PA
Source: consumeraffairs.com

Kenmore Elite Oasis HT Model 11028081700 - I have had to replace the bearin
Kenmore Elite Oasis HT Model 11028081700 - I have had to replace the bearings once and it needs them replaced again. It sounds like the washing machine wants to take off like an airplane. Of course, the warranty and extended warranty have expired. Now the clothes dont get as clean and sometimes the rinse cycle leaves the clothes full of soap suds. I always thought Kenmore was a solid product but I will likely never buy another one.
Published: March 1, 2015
Raymond of Redondo Beach, CA
Source: consumeraffairs.com

Lady Kenmore super capacity - It was top of the line at the time, $600.00.
Lady Kenmore super capacity - It was top of the line at the time, $600.00. Electronic sensor temperature settings. Everything from heavy soiled cotton settings to delicate settings. Powerful motor. Kenmore from Sears that was bought in 1992. It was reliable. It had the largest clothes capacity at that time. I have absolutely no complaints about this washer. I have had this appliance for 24 years. I look for top brand names with stellar operational ratings. I look for online reliability reports. I look at price and warranty. I look at customer service records. I will only buy super capacity washers. I am not concerned about energy efficient ratings. If the washer is reliable, I am willing to pay the price. I will always go with name brands such as Kenmore or Maytag. I have never had to repair my Lady Kenmore washer in 24 years. If the washer frequently required repairs, I would steer clear of the brand from now on. I have had no problems with paint chipping nor any problems with the appliance eating my clothing. My Lady Kenmore Ultra Fabric Care Heavy Duty 90 series has been fantastic. It has 8 temperature cycle and 5 cycle modifier settings. It was the most expensive washer at the time but well worth the money. This washer moves an oversized load of clothes just as efficiently as a small size load. The electronic temperature settings are an added benefit. If you are washing clothes in the winter and need for the water to be properly balanced, this will electronically monitor the temperature of the water and will create the proper amount of hot and cold water combination for the desired suitable water temperature. This product is wonderful!
Published: May 26, 2016
MICHAEL of Opelika, AL
Source: consumeraffairs.com

Awesome. I can dry a full load of laundry in 20 minutes. The washer is tota
Awesome. I can dry a full load of laundry in 20 minutes. The washer is totally reliable. If you need something real fast, you can wash it in 11 minutes and then you can dry it in 5 minutes because it spins out so hard that its almost dry anyway. Very nice looking, white, both front loaders. The insides are nice and shiny, but I do suggest that you keep the washer door open when it is not in use or else your clothes will smell like mold. I bought these about 2 months ago, brand new, with a year warranty and together, they were just under fifteen hundred dollars. I would hope to get ten solid years out of the both of them.
Published: July 24, 2016
Cheryl of Jacksonville, FL
Source: consumeraffairs.com

Kenmore 600 series washer - The images here depict a small load in normal c
Kenmore 600 series washer - The images here depict a small load in normal cycle. The clothes didn’t get cleaned and that is because they just sit in a small puddle of water. The ad for this washer claims it can wash 21 towels?? Try four. We have to wash loads more than once and quilts are washed three times. The deep fill option is a joke. The worst part is that you end up wasting so much water it’s ridiculous. Kenmore wont do anything about it. They offer a service repair. We have been taking pictures of different cycles and the end results. We have a big family and It infuriates me that we have to go to a laundromat to wash our clothes when we have a brand new washer at home.
Published: July 25, 2018
Melissa of Gearhart, OR
Source: consumeraffairs.com

Kenmore Elite Washer delivered in 8/2013. From day one it would stop mid cy
Kenmore Elite Washer delivered in 8/2013. From day one it would stop mid cycle. Oct. 2014 got so fed up babysitting it to make sure it finished that I called for repair. Person said it was a common problem. Tightened wash plate and then sold me a Protection agreement. He said call whenever happens again. Feb 2015, they came out again for same problem. He said I had to ensure I only put like clothes together and that really it isnt a washer for just two people! He also decided to adjust one leg on the washer as he thought that may be an issue also.For the past two weeks, it has started not finishing cycles again, even though I have made sure I only wash like products together, ie jean only, towels only, sheets only, etc. Painful when there are only two of us. After babying this machine all day yesterday, I ran the clean washer cycle. It took three starts and stops. I then tried to do a drain spin to at least get the water out.This morning, I called the repair number for them to come out. This is now the third time on this machine. They are dispatching tech by end of week. 5 days for it to sit with water in it. She also told me to call the Protection Dept. to see if anything they can do. So in the meantime, I have a washer sitting here with water in it. She said to unplug it, let it sit for a minimum of 40 seconds and then try the drain spin again (which I did try twice last night). I will give it a try while I wait for the PA dept. to pick up as they are very busy, according to the recording.
Published: July 6, 2015
Mary of Mccaysville, GA
Source: consumeraffairs.com

Dependable and seemed to hold up to anything that I washed in it from a lig
Dependable and seemed to hold up to anything that I washed in it from a light load of delicate to a large heavy load of winter snow boots and thick quilts. It also came in enough style and color that it would be impossible to say that someone could not find the right one for their home. So I guess that I would have to say that owning one has been a good experience for me.
Published: November 10, 2015
Lisa of Weaver, AL
Source: consumeraffairs.com

3-year old Kenmore washer caught fire this a.m. Kenmore is made by differen
3-year old Kenmore washer caught fire this a.m. Kenmore is made by different manufacturers & this one is made by Whirlpool. Model # 110.2800201, serial # C20732070. Washing a small load when I heard a loud pop and saw that smoke was pouring from unit. Horrible quality.
Published: July 7, 2015
Mary of Raleigh, NC
Source: consumeraffairs.com

Kenmore Series 500 Wash Machine: Bought this machine over a year ago after
Kenmore Series 500 Wash Machine: Bought this machine over a year ago after my old Kenmore wash machine died. In summary: Its A LEMON. Does not put in enough water to cover clothes, no matter what setting I use and I have had nothing but trouble with it. Ive had the repair service come out 3 times now and Sears will still not put in a new sensor even though the express setting doesnt work at all and the lid stays in lock mode from time to time. **I HAVE TO ADD WATER WITH A HOSE RUNNING FROM MY GARAGE SINK TO GET ENOUGH WATER INTO THE MACHINE TO PROPERLY WASH MY CLOTHES**. I figured this out when I first got the machine and my clothes smelled like I had just pulled them out of a dirty hamper after running them through the wash and dry. Advice? Save your money, do your research and buy and better machine.
Published: November 7, 2017
Paula of Seattle, WA
Source: consumeraffairs.com

It has a great size capacity to wash several clothes at one time. There is
It has a great size capacity to wash several clothes at one time. There is a delicate and regular and spin cycle. I truly would recommend this machine to anyone. This washing machine is very reliable. You can fit numerous items in at one time and always expect them to come out clean and fresh. We have not had any issues with our washer at all. We choose the white washing machine as most of our items are white. The inside has a pretty good size tub and there are numerous options that you can choose from for a cycle to wash your clothes. We paid around $300 for our washing machine which I feel is a great value. If you think about how much money you will be saving from not having to go to the laundromat then you will quickly realize that this is truly an excellent value not to mention definitely more convenient.
Published: July 10, 2016
Jane of Bowling Green, KY
Source: consumeraffairs.com

Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - This washer is a piec
Kenmore 3.8 cu. ft. Top-Load High-Efficiency Washer - This washer is a piece of junk! 2 months after the warranty expires, the washers starts malfunctioning. When it completes a load of wash and the complete light is on and the lid is unlocked, it takes about 3 minutes before it jumps back to the sensing light and tries to start washing a new load all by itself! It seems to wash clothes and spin out fine. But if youre not paying attention its going to wash your clothes all over again! I will never ever buy a Kenmore washer again. Their quality and dependability has become non-existent.
Published: February 20, 2015
VALERIE of Goshen, MA
Source: consumeraffairs.com

The appearance looks very modern and good-looking as well inside. The value
The appearance looks very modern and good-looking as well inside. The value of the machine had me thinking for a little bit if I should buy it. However, I did, and it went out much better than expected. If you are deciding to buy this, you might as well. Not going to lie, I had some doubts about using this. But, I am very happy I spent my money on this washer as it helped a lot when it came to dirty or stained clothing. It was usually very good. Very well money spent indeed. I hope I shall continue using it as it is very important for cleaning my clothing.
Published: March 29, 2017
Dan of Hollywood, FL
Source: consumeraffairs.com

I purchased this expensive set (Kenmore Elite Oasis HE washer) from Sears i
I purchased this expensive set (Kenmore Elite Oasis HE washer) from Sears in 2006. We have had it repaired once and now during the spin cycle, all it does is throw an error code and spins like its off balance and will not complete the cycle. We have checked everything there is to check and seems as everyone out here who have this washer is having the same/similar problem. Don’t you think Sears/Kenmore need to stand behind their product and put a recall out so that we consumers don’t have to purchase a new one or spend $300.00 to get it repaired if they can even diagnose the problem? Kenmore, you suck! I will never purchase anything else ever with your name on it!
Published: September 10, 2012
Alisa of Gallatin, TN
Source: consumeraffairs.com

We just purchased a Sears 500 series top loading washer. It does not get cl
We just purchased a Sears 500 series top loading washer. It does not get clothes clean. After washing whites, with bleach, towels used for baking with some chocolate batter stains did not get clean. Stains remained. The machine does not put enough water in the tub to get clothes clean. It does not agitate enough to get out spots. Autofill simply does a terrible job at assessing amount of water needed per load. There is no way for the consumer to add more water to a load. The machine fails on design and execution. If not buy this product.
Published: October 3, 2018
Lee of Point Reyes Station, CA
Source: consumeraffairs.com

We switched from a front loader to top load, because we continued to have o
We switched from a front loader to top load, because we continued to have odors coming from our front load washer that we could not get rid of. We chose the top load with agitator, since we wanted to get back to the type of washing machine we have previously had, and liked. The water level on this machine is very low, even when choosing the high fill option, thus the agitator is nearly worthless, and the clothes do not get clean. To top it all off, we still have a musty odor coming from our washer, even when we leave the top door open. We are not at all happy with our purchase of the Kenmore 600S, 20372 washing machine.
Published: February 10, 2019
Lowell of Lebanon, Other
Source: consumeraffairs.com

Never had a single problem with the machine. It would get used at least twi
Never had a single problem with the machine. It would get used at least twice a week. Clothes come out smelling fresh and clean every time. This is the most reliable machine I have ever used. It provides everything someone could want in a machine and handles large loads easily on a regular basis. It looks like any other machine that you purchase, you arent going in expecting some super sleek design but its practical for its use and fits the build. The price was right in line with all others but you are getting much better quality for what you are spending your money on for a home unit that is reliable.
Published: September 6, 2016
Robert of Lititz, PA
Source: consumeraffairs.com

The washer quit draining and shows F51 and F34 codes. Following the trouble
The washer quit draining and shows F51 and F34 codes. Following the trouble shooting info the company tried to hide from the customers inside, the washer showed the machine control board needed to be replaced. A quick internet search showed hundreds of complaints about the same thing. A recall was set up for some washers, but many others with the same problem are not included in it. If someone pays for a top end product, they should not receive a poorly designed/built pile of junk. This washer should be sold for $100 at Wal-Mart, and even then it might not be a good deal.
Published: February 9, 2012
Jeremy of Albuquerque, NM
Source: consumeraffairs.com

My Kenmore washing machine is only 17 months old and the transmission is do
My Kenmore washing machine is only 17 months old and the transmission is done. Basically the machine is finished - too expensive to fix. More importantly. Sears will do absolutely nothing unless of course I want to throw a little more money at them. What has happened to product quality and caring for the customer.
Published: July 28, 2014
Anne Marie of , NY
Source: consumeraffairs.com

We have bought Kenmore products for years. Never had any problems. We bough
We have bought Kenmore products for years. Never had any problems. We bought the Kenmore Elite washing machine in March 2013. It is in our attached garage. It is rusting around the bleach dispenser - something terrible. After reading reviews, it seems that this has been a problem for several years now and it seems that it hasnt been resolved. After only 2 yrs. 7 months of use, I wouldnt think the washer should be rusting. Im not sure I will be buying a Kenmore again.
Published: October 9, 2015
Judith of Bay City, TX
Source: consumeraffairs.com

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