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Kenmore Washer Reviews
Kenmore Washer Reviews

Kenmore Washer Reviews

Washers in the world of Kenmore. It’s efficient washing, steaming away stains and getting large loads clean fast. It’s laundry on your terms with performance and reliability that can keep up with you. That’s amazing. That’s Kenmore. 
 

Product Reviews:

After only 2 years it... DIED! Bearing crapped out. Repairman stated all co
After only 2 years it... DIED! Bearing crapped out. Repairman stated all companies make appliances that die in 2-3 years or COST TOO MUCH to repair. There goes an $800 washer. I suggest paying double for a Speed Queen or Bosch or just buy the extended warranty and make the company pay for a new one when it fails!
Published: March 1, 2019
MARK of Camarillo, CA
Source: consumeraffairs.com

The washer is great for heavy loads. It performs well with large loads and
The washer is great for heavy loads. It performs well with large loads and cleans well with all types of cycles. I especially like the way the washer washes in cold water. It gets all my clothes clean the first time. I have never had a problem with reliability. The washer has never given me any problems. It cleans well, has never broken down and I have never had to replace any parts or call a repairman for any type of service for the machine. I love the features of the machine. It has all the cycles you would need - regular, delicates, heavy loads and the machine does a wonderful job on all cycles. I have never had problems getting my clothes cleaned. The price is well worth it for this washing machine.. I have compared it to whirlpool and Maytag which I have had in the past and it works just as well as whirlpool and Maytag and it cost a lot less.
Published: March 23, 2016
Joanna of Shelton, CT
Source: consumeraffairs.com

We have never had a single problem with our set of Kenmores. We did not buy
We have never had a single problem with our set of Kenmores. We did not buy the top of the line more of the bottom line, no bells and whistle. The settings are easy to read and turn knobs too, Im blind/low vision and markings are bold enough for me to see. Baskets are more than big enough to handle all of our washing loads. No extra settings to cluster the facial plates with settings we will never use. Bleach trough in the right place and easy to pour into, big enough to hold recommended amount, softener container in the middle easy to get to, softener lid can be a little hard to get off if you cut your fingernails too short. Product and price was right, have had for 5 years no service calls, bought a set for daughter.
Published: February 5, 2019
James of San Antonio, TX
Source: consumeraffairs.com

I really like both of the machines. I feel like they do a good job washing
I really like both of the machines. I feel like they do a good job washing and drying. Never had to reload clothes because they were not done properly. Also never experienced any breakage with clothes.
Published: January 13, 2016
Brenda of Danbury, CT
Source: consumeraffairs.com

We purchased a brand new Kenmore top load washer (600 series). My T-shirts
We purchased a brand new Kenmore top load washer (600 series). My T-shirts came out of the wash smelling exactly like they did before the wash. Next, I noticed dry spots on a majority of the clothes. Thats right, dry spots. As in, the clothes did not get wet. Experimented with the deep fill option with double rinse. Still dry spots. Ive never had a washer that did not wash clothes. Do not buy this washer!
Published: October 12, 2017
N of Fort Mohave, AZ
Source: consumeraffairs.com

This washer cleans clothes very effectively, and the cycles take a reasonab
This washer cleans clothes very effectively, and the cycles take a reasonable time. Best results with stain remover, though. It doesnt have as many settings and options as more deluxe washers, but who needs them? While I wish I had sprung for a larger model, this washer always did the trick. It hasnt broken on me yet, and clothes have always come out clean in the first try. They are not too wet when the cycle ends, either. Simple, white, top-loading design. Clear and simple controls. Not fancy-looking or stylish. No viewing window in the front/door. I was content with its appearance. Uses a reasonable amount of water, so it wont jack up your water bill. All in all, a great value.
Published: June 16, 2016
Theresa of Albuquerque, NM
Source: consumeraffairs.com

I have been troubleshooting with this new washer since October of 2017 and
I have been troubleshooting with this new washer since October of 2017 and I cant get it to clean my clothes. I have had a technician come out 2 times and they cant find any reason why it is leaving a white residue on my clothes, no error code are being indicated as well. I have called Sears and Kenmore asking for an exchange so I can get my clothes clean, that is why you buy a washer. I have spent countless hours talking to customer service only to hear, I will send out a technician to see if they can do a recalibration, clean the tub, now they are going to do a full diagnosis which means check the unit. I have spent up to 6 hours trying to get a load of clothes clean. I did a clean washer cycle then tried to washer the clothes without any detergent or softener and they still come out with this residue. I have tried the deep fill 2 rinse which makes the washer no more High Efficient in my eyes just to see, and nothing. I now have pictures and videos of me trying to clean my clothes and it is getting me nowhere. The warranty that Kenmore has in the book is 30 days from purchase. Who wants to think that they just spent over $700.00 for a washer that did not work so how can you go through the 5 pages of troubleshooting plus the 2 pages of the cycle guide in 30 days. The warranty they have is one year against defect in material or workmanship. I am not sure where the miscommunication is on my call, I keep saying over and over that this washer does not work therefore the workmanship. My first call was to Sears to see how great their customer service was going to be and wow I think I might know why they are slowly going out of business. I then got a hold of Kenmore which is really just Sears so again didnt go anywhere. At this point I have been told that I must have a technician come out to my residence a total of 8 times in order to have Sears/Kenmore consider letting me get a replacement. The technician just hooks up the machine and pushes the buttons and cleans the basin just to say, I cant find any issue but your clothes are still dirty with the white residue. What can I do to get help to exchange my 700 Series Kenmore washer? What is everyone else doing to get resolution through Kenmore? I dont have time to keep taking off work to come out to meet a technician that cant do anything.
Published: January 24, 2018
Dena of Idaho Falls, ID
Source: consumeraffairs.com

High capacity size, top of the line, been in business for years, and reputa
High capacity size, top of the line, been in business for years, and reputable brand. Water and electric efficient. Thoroughly cleans laundry. Dries with smart reading to save energy and doesnt over dry, keeping clothes looking fresh. Easy to use and adjustable control settings for all sizes and types of laundry needs such as cold, warm, hot and combinations of water temperature for wash and rinse cycle. The price of brand is not inexpensive, but the quality and long lasting durability is worth the price. This brand also comes with a lifetime warranty. Delivery and set up of products is offered when purchased as well.
Published: March 25, 2017
Karen of Ocala, FL
Source: consumeraffairs.com

Kenmore is a great product that I would highly recommend. It last a very lo
Kenmore is a great product that I would highly recommend. It last a very long time with no issues. The washer got the clothes really clean. In my opinion it is even better than the newer front load washing machines that are out now. Kenmore is a brand that you cannot go wrong and a name you can completely trust.
Published: November 17, 2015
Trish of Mckinney, TX
Source: consumeraffairs.com

The performance is top notch. It washes and clean clothes thoroughly. I hav
The performance is top notch. It washes and clean clothes thoroughly. I havent had any problems with it. It always spins fast and finish my clothes in no time. It even works great on some of the toughest materials. I have had this washer for about 3 years and I havent had any problems. It hasnt even clumped out on me yet. It cleans my clothes to perfection and always gets the job done. The appearance is very basic bit still nice. Its nothing to brag about but its nice. Its white all over and have coloring in the words and symbols. Its value was very fair. It was definitely worth every penny I paid for it. It performs at a very high quality for its value. I would definitely recommend.
Published: September 7, 2016
Brittany of Jacksonville, FL
Source: consumeraffairs.com

Washes my clothes good and gets out tough stains my previous washers couldn
Washes my clothes good and gets out tough stains my previous washers couldnt. I would recommend anyone looking for a new washer to buy this one. Havent had any problems with my washer breaking down so Id say its pretty reliable. The best washer Ive ever owned. Definitely worth the money. Its a great looking washer that is easy to use and is the basic size you would expect a washer to be. Its easy to empty and load. A great buy. For the price its definitely a good buy. Havent had any breakdowns or malfunctions. If youre in the market for a new washer I recommend buying this one.
Published: June 20, 2016
Brandon of Taylor, MI
Source: consumeraffairs.com

I will NEVER purchase nor will I recommend Kenmore Elite Stainless Steel ap
I will NEVER purchase nor will I recommend Kenmore Elite Stainless Steel appliances. First, the only stainless steel which exists is in the handles on all appliances, everything else is cheap metal. I bought in 2016 the Side-by-Side (both doors developed rust spots within one month), Dishwasher (outside door) developed rust spots, Microwave/Oven combo (both doors) developed rust spots, and Gourmet Hood, which developed rust spots and the lights no longer work. All I did was use the cleaner, which came with the appliances. I built a brand new house and everything within one month had rust. I called Sears, well, guess what, I was over my 30 days so NO WARRANTY on the rust. I called the store and Were sorry to hear that. No discount on my full purchase price either. My husband, who is a builder, said they are more than likely storing the appliances in a damp warehouse and its cheap metal, as steel doesnt rust. In the past, I purchased GE Profile and no problems. Here I have a new house with old looking appliances.
Published: July 5, 2017
K. B. of Canadensis, PA
Source: consumeraffairs.com

Its easy to used, carries an incredible amount of clothes in one load and j
Its easy to used, carries an incredible amount of clothes in one load and just gets the job done all around. A definite recommendation. I bought it some time ago, more than a year now and its still going as strong as ever. It shows no sign of breaking down any time soon. Its a simple, discreet looking thing. Im not one for much splash and pizzazz, so its nice to have a plain washer that looks nice without stealing every eye in the room. Definitely not expensive, and well worth the price of purchase. One of the best washers on the market and with a price you cant beat.
Published: November 8, 2016
Hectora of Corona, NY
Source: consumeraffairs.com

The appearance is very modern. The design of the machine is according the s
The appearance is very modern. The design of the machine is according the specialist great idea. The capacity of the machine is very big and contain around 1 ton of clothes. The motors is long lasting and the cycle is fast. The time of the program too short and save the energy but very efficiently wash the clothes very clean. Also, the inside is made stainless materials. All are very updated. The rate is far above than the other models. It last longer than expect after the manufactured and it can beat the similar models on the markets. Also, very reliable. I used the machine more than 10 years without any problem and maintenance free. The cost is not very expensive / energy saver program apply it very well.
Published: March 25, 2017
Tim of Jamaica, NY
Source: consumeraffairs.com

I have owned this washer for 10 years and it has been reliable and easy to
I have owned this washer for 10 years and it has been reliable and easy to use. No bells and whistles just exactly the right features. Extra large tub washes big loads with ease. Very reliable, has lasted many years and washes consistently.. Lid switch broke and it was easy to replace with a new part from Sears. It was like $6 part and 10 minutes of work. Clean, white, easy to read knobs stands up to wear and tear easily. Nothing fancy or stylish but exactly what you expect from a washing machine. Cost effective to purchase and operate. It has lasted many years and still running great. The cost of this washer was low in comparison to fancier models.
Published: March 23, 2016
Amber of Huntington Beach, CA
Source: consumeraffairs.com

This washer had a strong agitation cycle and I never needed a repair. Easy
This washer had a strong agitation cycle and I never needed a repair. Easy to use knobs. Never had to explain how to turn it on. My clothes always came out smelling good and looking fresh. I could wash a decent sized load of dirty clothes in this washer. I never needed a repair and the agitation was strong and reliable. The water flowed freely and the knobs were easy to understand. This washer was a simple washer in looks. Even though I could have gone for something more spacey and futuristic in looks I was very happy with its performance and easy to understand knobs. Looks arent everything. I think in this day and age we spend too much money on things that break down over time. This washer was sturdy and reliable and I never needed a repair so I am satisfied with the amount of money I paid for it.
Published: July 10, 2016
Jennifer of Clinton, MO
Source: consumeraffairs.com

I have model #11026132411 and when I wash my dark clothes they come out wit
I have model #11026132411 and when I wash my dark clothes they come out with white stains on them that are impossible to clean unless I wash my clothes in my daughters Whirlpool machine. I tried cleaning the machine, but that doesnt help!!! I am so frustrated... Another problem with this machine is that you cant modulate the water level. I am VERY disappointed in this machine. I bought a Kenmore because of Sears reputation.
Published: June 4, 2018
Marjorie of Moreland Hills, OH
Source: consumeraffairs.com

The Kenmore washer cleaned clothing properly and operated in a quieter tone
The Kenmore washer cleaned clothing properly and operated in a quieter tone than some other washers I have owned. I never had issues with colors bleeding and was very happy with the performance of the machine. The machine looked very sleek, too. I have had other washing machines that had issues with the beeping when the cycle was finished, but no issues with this one. And it also fit the color scheme of my laundry room as well as it fit perfectly under my laundry room counter. I paid what I expected for a washing machine of such quality.
Published: March 15, 2017
Kristin of Lancaster, PA
Source: consumeraffairs.com

After 30 years with previous Kenmore washing machine we decided to purchase
After 30 years with previous Kenmore washing machine we decided to purchase a kenmore as a replacement. We did not need something that was real high tech so we went with a basic machine that did what we needed at a very competitive price.
Published: May 12, 2020
Mark of Wauwatosa, WI
Source: consumeraffairs.com

Bought my top load washing machine with matching dryer 11 years ago and hav
Bought my top load washing machine with matching dryer 11 years ago and have never had any issues with it. My 19 year old grandson does his own laundry too and figured out all the features on his own.
Published: May 24, 2020
Cherrie of Spokane, WA
Source: consumeraffairs.com

I purchased this washer based on Consumer Reports and other recommendations
I purchased this washer based on Consumer Reports and other recommendations. I have had nothing but problems with this washer. Been a little over a year since new and had Sears techs out 3 times. Water leaks out of the overflow valve on the back and floods the floor. Tech says to use low suds detergent which I do. We cannot wash more than 4 towels at a time. Must use a minimal amount of detergent. Can hardly use any detergent when washing sheets and blankets as it goes out the overflow valve onto the floor. Sears tech says its the way the machine is made. Im ready to dump this washer and get something else which is a shame as I have all Kenmore appliances and have always bought Kenmore for the past 40 years. Sears needs to do something about the design of this washer.
Published: November 3, 2017
John of Nipomo, CA
Source: consumeraffairs.com

It cleans my clothes amazingly and never makes weird noises. I never had to
It cleans my clothes amazingly and never makes weird noises. I never had to have it repaired.. As long as this washer is working it will be the one I have and I will always use Kenmore. Theyre absolutely fantastic. Its a nice style washer, very convenient and clean and proper looking. I value this washer so much. Its such a amazing piece of machinery. Hands down the best washer I could ask for.
Published: April 5, 2017
Heathet of Niles, OH
Source: consumeraffairs.com

Its a great machine. I really think it runs good and is one of the best mac
Its a great machine. I really think it runs good and is one of the best machines Ive owned. I would tell my friends and family about it. Id get another if I need to buy one. Runs and washes great. I really like the way it works and runs. Very stylish. I like the way it looks and the way its made. I like the color of it. I find it very nice. It was a fair price for the brand. I think I got a fairly good deal. I would buy another if this one messed up and I would tell my friends about it.
Published: March 23, 2016
Grace of Pikeville, KY
Source: consumeraffairs.com

It did the job. It agitated properly and got my clothes clean. Really spun
It did the job. It agitated properly and got my clothes clean. Really spun them and got the excess water out to make drying them easier. Very reliable and seems like it is really well made. I love get more products. It has enough space capacity to meet my laundry needs of a family of six. Four children under the age of 11 means lots of grass stains and dirty clothes. Looks sleek but also looks just like a lot of other washing machines out there. I like the style is simple and isnt a sight for sore eyes. I feel you get what you pay for when it comes to home appliances. This was a bit more expensive but definitely worth it and the warranty it came with.
Published: September 5, 2016
Dana of Waterville, ME
Source: consumeraffairs.com

I really love Kenmore washing machines. They have a great variety of differ
I really love Kenmore washing machines. They have a great variety of different styles. They also have great prices. They definitely were built to last, I would definitely recommend a Kenmore to everyone.
Published: May 22, 2020
Angela of St Petersburg, FL
Source: consumeraffairs.com

I am completely dissatisfied with this machine. It tangles and twists my cl
I am completely dissatisfied with this machine. It tangles and twists my clothes even on the delicate cycle. It does not clean our underwear. I have terrible yellow stains on my towels, and it does not clean the makeup off of my washcloths. I have to constantly reset it if washing towels or bed clothes. I have also noticed rust around the edges of my bleach fill. The softener does not empty correctly. I have no positive comments. This machine cost a small fortune, and I am ready to throw it down a hill! I had a Maytag prior to this machine that worked wonderfully. Piece of junk!!
Published: February 14, 2015
Lori of Stuart, VA
Source: consumeraffairs.com

My Kenmore is the most reliable machine I have ever owned. From tiny one or
My Kenmore is the most reliable machine I have ever owned. From tiny one or two piece loads to the stuffed sheets and blankets this Kenmore can be totally counted on to thoroughly clean and spins out so well it just doesn’t take long to dry. Love Kenmore. Sad about Sears.
Published: May 19, 2020
MaryJane of Lynnwood, WA
Source: consumeraffairs.com

Kenmore Washer Model No. 796.40318900. Shortly after purchasing the very ex
Kenmore Washer Model No. 796.40318900. Shortly after purchasing the very expensive washer it started leaking water. Why, no explanation given from sears. Then we started getting dE which means door error. Since I was busy working we decided to get sears out to repair. I should have done it myself! They send tech out a week later and just used the code given to swap out parts without really troubleshooting the root cause of problem. They replace the door switch for $240.00. Three days later it has the same dE and at this point I am livid at myself and sears. IF its the same part that went bad they would fix it under the 90 warranty on that part, if its something else they would charge me again. Just swapping out parts is not a reliable way to troubleshoot a problem. Thats just the easiest way sears probably trains their techs. This took about 3 weeks to get the second tech out. I just wanted to get another switch installed and I was going to troubleshoot the real problem myself. I guessed you figured out by now, nobody I know that is married can go a month without washing clothes on a regular basis. I will NEVER do business with sears again. I took the wife to Lowes and purchased an LG washer that was very similar that would fit on the stand I purchased with the kenmore. When the second tech finally shows up, I point him to the garage where the Kenmore sat connected to power. He told me he couldnt troubleshoot it not connected to water. I told him sure you can because it gets the same door error and will not start. Now the truth comes out from his mouth. Well the problem is not the door switch, its the software! I said, You mean the controller? He said, Yes, this is a known problem and for a refurbished one it will be $125.00 plus labor and a new one is $225.00 plus labor since its not the original part. So lets get this straight! They knew it was the controller and they scam you into believing it could be other parts to charge you out the ** just to steal your money! Now I paid for a repair that didnt really fix the problem because the controller works randomly and now they want another $350.00 to replace the controller. This will bring the total to ~$600.00 to fix a used Kenmore Washer that cost me $1500.00 brand new. No matter how you look at it, with the new LG Washer and the cost to repair the old one that I may not be able to sell without gilt is now over $2,100.00. By the way, the tech also said that Sears tried to duplicate the technology from LG and failed badly and sells everyone crap at big $$$$$. Also, the water on your floor is caused by a couple things. If there is too many suds build up in the washer it will flush it out the back of the washer and runs down the back side onto the floor. They didnt design it to go out the drain normally. This makes no sense whatsoever! If you do not clean the glass door and rubber around the door frequently, it will leak water out the front also and begin to make your washer smell bad. Straight out of the techs mouth. Way to go Sears! Make everyones life a PAIN. Now that other companies sell tools that are lifetime warrantied, there is no need to buy anything from this company ever again. STAY AWAY FROM SEARS! I hope you read this complaint board before making your next purchase!
Published: December 11, 2014
W of Liberty Hill, TX
Source: consumeraffairs.com

It uses less water than a traditional washer and clothes dont sit in dirty
It uses less water than a traditional washer and clothes dont sit in dirty water. It always spins out correctly. It has no agitator which is a plus because agitators eat my bras. Ive never had any problem with it. It does exactly what its supposed to do and never has leftover water in the bottom like my last washer. Its simple and sleek. It does not look like the fancy massive washers you see everywhere. Its easy to use and clearly marked. There are many settings to choose from; normal, delicates, bulky (which is perfect for washing my king size comforter), etc. On the inside of the lid, it showed the water levels for each setting which is helpful. I paid only $400! It was on sale when I bought it online from Sears which always saves me tons of money.
Published: March 28, 2017
Jane of Toms River, NJ
Source: consumeraffairs.com

My Kenmore washer is a creamy white color like most washers and it is not s
My Kenmore washer is a creamy white color like most washers and it is not super fancy looking but it is nice. Some minor issues and fails but its a good washer and worth the money you pay. We have had to get it fixed at least once since the water was not coming out hardly at all and the calcium deposits had built up as well. And sometimes the clothes do come out a bit soaked still so I guess it just does not spin right sometimes. But other than that it seems to work fine. It still does what it is supposed to and washes clothes fine.
Published: March 20, 2017
Ash of Irving, TX
Source: consumeraffairs.com

Kenmore has quick and efficient, reliable, easy to use products that make m
Kenmore has quick and efficient, reliable, easy to use products that make my life easier. I can always count on my Kenmore washer to get my laundry sparkling. Ive never had a problem with my Kenmore. Ive had it two years and have never had to have a repair performed. A great reliable durable product! Granted I did not buy the washer because of its looks but it is nice that it is sleek enough to look right almost anywhere in my home. Much more pleasant to look at than others! Sometimes, paying a little more is the smart investment. Kenmore may be a little more expensive than LG etc but the quality makes it worth every extra nickel!
Published: October 27, 2016
Jeff of Washington, DC
Source: consumeraffairs.com

Rust forming around bleach dispenser. I feel this is poor workmanship on Ke
Rust forming around bleach dispenser. I feel this is poor workmanship on Kenmore part. However they coat the enamel finish on the frame into which the dispenser sits in 3 year should not start to rust! If untreated this will spread and spot rust marks will start appearing on clothes. There is no way to contact Kenmore directly. Everything reverts to sears. Who want to charge me $79.00 to come tell me there is rust but will put the 79.00 dollars towards my repair bill. This is poor customer service.
Published: August 4, 2015
Martha of West Suffield, CT
Source: consumeraffairs.com

Absolutely the worst customer service experience in my 66 years on this ear
Absolutely the worst customer service experience in my 66 years on this earth. Bought a new Kenmore washer which arrived damaged. Was told we had to report damage in 3 days and they would not do anything. Turned on the machine and it sounded like metal on metal grinding. Called Sears again and they sent out the repairman who says the bottom of the machine is crushed and missing a suspension rod and not worth repairing. Just trying to get service from Sears has been such a nightmare. I cannot imagine trying to get a replacement washing machine. What a goat rope this has been. I expect we will be buying a new washing machine and I guarantee you it will not be a Kenmore!!! WORST SERVICE EVER!!!
Published: March 22, 2018
Jane of Niceville, FL
Source: consumeraffairs.com

My first washing machine was a Kenmore that we got used from a neighbor. It
My first washing machine was a Kenmore that we got used from a neighbor. It worked forever and was super reliable, and always cleaned our clothes well. Quality, trustworthy and reliable. Never had any issues with it. We used it for over 5 yrs and then sold it when we moved.
Published: October 7, 2015
Abby of Honolulu, HI
Source: consumeraffairs.com

On July 25, 2011, I first called Sears to report that my Kenmore Elite H5t
On July 25, 2011, I first called Sears to report that my Kenmore Elite H5t washing machine was not working. The error code was an F35, which means the overflow switch needed to be replaced. An appointment was scheduled for August 3, 2011. My daughter sat home for hours waiting for the tech to arrive, which they never did. They claimed that they called both my home and cell. No such calls were placed, as I have caller ID at home and my cell identifies the phone number. When asked why they never showed up, I was told by Sears Service that the appointment that I received was a forced appointment not a saved. I was a bit taken back by their answer. Wow! I had no idea that an appt took on a totally whole new meaning; where was I when this took place.Anyhow, I had to reschedule another appt for August 10, 2011 and made sure I requested a saved appt this time. I further told Sears Service that there was not only an F35 code but now an F20 code as well, which means an inflow water restrictions. I told Sears that there was no water restriction into the machine nor was there a drop in water pressure. When the Sears Tech arrived on August 10, 2011, he replaced the overflow switch and told my daughter that the machine was fixed. Yet, when I attempted to do a load of wash on August 12, 2011, the machine was showing the F20 again. I called Sears Service again and told them that the Sears Tech never fixed the problem with the F20 on August 10, 2011. Sears Service informed me that there were no notes on my file of the Tech performing a diagnostic test, in which he should have done to determine what was causing the F20 code. So I had to schedule another appt for August 22, 2011. Mind you, I made sure I asked if this appt was a saved or forced appt. I was now told by Sears Service that they had away with the forced appt sometime in the beginning of August 2011. I was like this is unbelievable. When the Sears Tech (Jeff-excellent tech) arrived on August 22, 2011, I told him that I believed that it was the PC Board that needed to be replaced because the display panel was showing all sorts of characters and shapes. He did a diagnostic test and confirmed that the control board did need to be replaced and would order the part and that another Sears Tech would be back on August 31, 2011 to install the control board. I told Jeff that I would be contacting Sears Service to confirm said appt. I did such on August 24, 2011 and all was confirmed with the Sears Service Dept for August 31, 2011.Well, August 31, 2011 came and guess what? Once again, the Sears Tech never showed up or even called leaving my daughter waiting for hours again. By this point, I was livid and demanded to speak with a Sears Service Manager. The Manager apologized and offers me a laundry credit for every 7 days that Im unable to use my machine but fails to tell me that there is a cap on this laundry credit of $100. I informed the Manager that the time constrains that Sears places on its customers waiting for a Sears Tech to arrive is unreasonable and especially for people who are key employees of their company cant leave their job or are made to wait for hours for Sears to show up. More so, it put my daughters new job at risk because she had to request 3 separate times off from her job for a Sears appt; of which 2 of the times Sears never showed up and the other time the Tech never fixed the machine. Her employer told her in a joking fashion that she was making a lot of demands for a new employee requesting so much time off. The Sears Service Manager apologized and now offered me a Saturday appt. This was news to me, as I was told in the past that appts were only scheduled between Monday-Friday.Now an appt for Saturday, September 10, 2011 was scheduled for a Sears Tech to install the control board between 8am-12pm. At 9:37am the morning of my appt, Sears left a message on my home phone that they were experiencing a high volumes of delays in the field and would not be at my home during the scheduled time but later. I immediately contacted Sears Service requesting to speak with a Manager but each time I was disconnected. By the fourth call, Sears Service assured me that I would not be disconnected. Well, they did not disconnect me. However, what they did was, instead of connecting me to a Manager, they connected me to another irate customer that was also holding for a Manager.I finally gave up! The Sears Tech (Jeff) finally came that day and replaced the control board and did a complete diagnostic test of the entire machine and told me that all was good. I proceeded to do wash by the third load the machine was now displaying an F17 code. I contacted Jeff on his cell and informed him of this error code F17. He told me that there is no such thing as an F17 with this washing machine. I was like Jeff I do know how to read and it says F17. I took a picture my washing machine with the F17 code flashing for proof (date and time of picture was 9/10/11 @ 5:37pm). Jeff told me to stop the machine and restart the wash cycle, I did and the same thing again an F17; the wash just stops in the middle/end of the cycle leaving the machine full of water with wet clothes. Jeff told me that I would have to make another appt with Sear Service.At this point, I am so livid, I contacted Sear Service and told them to just give me a new machine and be done with it already. They informed me of their lemon law that the machine has to have 4 separate problems within a 12 month prior, before they will even consider replacing it. Heres the kicker, ultimately even after the 4th time, its up to their discretion if they want to replace the machine or not. I am so done with Sears!
Published: September 14, 2011
Kelly of Selden, NY
Source: consumeraffairs.com

Gets my stuff very clean. I cant say how well it works. I never got to worr
Gets my stuff very clean. I cant say how well it works. I never got to worry about stains, they are gone. Washer has been a life saver to me and my family. It has never broke or had any issues with my washer. If I had to choose I would get them again. Thanks Kenmore for great service. I could not ask for a better washer for my family. It is sleek and great, so small it fits and powerful. Many color options are available but I choose white. I have always love the look of the washer. It s a great value. I got it due to the price was good along with the quality could not ask for better washer. If I had another choice I would still go with the brand and one I chose.
Published: July 19, 2016
Troy of Hartsville, SC
Source: consumeraffairs.com

Purchased a Kenmore washer from Sears for $399.99 1 year+4 months ago. Serv
Purchased a Kenmore washer from Sears for $399.99 1 year+4 months ago. Service tech. says transmission has gone out. To repair, Sears wants $502.56 + service call of $79; $581.56 to repair a washer they sell new for $399. There are only two of us in this household (me 70 and my wife 68). We dont do a lot of laundry. This machine is a piece of junk. DO NOT buy Kenmore!
Published: December 11, 2015
Bruce of La Mesa, CA
Source: consumeraffairs.com

We have purchased 2 separate Kenmore Power Miser 55 gal water heaters, warr
We have purchased 2 separate Kenmore Power Miser 55 gal water heaters, warranty for 6 yrs, both have consistently failed from leaking tanks after 4 yrs, even though properly installed with water softener, pressure reducing valves and expansion tank. Warranty for first was honored after an $89.00 service charge to verify failure, and a replacement heater (less efficient and smaller capacity) was provided, and they did ship it to our home. We recycled the failed one. When the second one failed, same $89.00 service charge, and an offer for the same less efficient smaller unit was made ---- however, this time they are out of stock and it will be more than a month before available. In addition, they require that we travel over 20 miles to pick it up ourselves and MUST return the defective water heater to them at that time which requires disconnection of it leaving the wiring and plumbing dangling in the meantime, and loading it ourselves, at a couple 100 lbs or more. Clearly this is a ploy to discourage using the warranty----never in my life have I seen a store require to return of a defective water heater. In their defense, they did offer delivery for a $125.00 (which was no charge last time). The manager at the pick-up Sears outlet also seems to specialize in rudeness when dealing with him. The entire experience with both the heaters and Sears has been terrible!
Published: October 27, 2017
Ken of Warrenton, MO
Source: consumeraffairs.com

This washer has had a musty smell for the first year that we cannot get rid
This washer has had a musty smell for the first year that we cannot get rid of. We have tried all the recommended so-called remedies with no good results. The repair tech was great but he does not work directly for Sears. I called Sears and complained and was told there was nothing they could do for the smell. We have had Kenmore products for our entire married life of 49 years. We will most likely set this out at the end of our driveway on our road with advertisement taped to this piece of junk for all who pass by to see. We will then purchase something made in the USA!
Published: May 3, 2013
Michael of Antioch, IL
Source: consumeraffairs.com

It not the best at getting clothes clean. Doesnt agitate well but it does s
It not the best at getting clothes clean. Doesnt agitate well but it does save on water and soap. The spin cycle twists the clothes and wrinkles them. I had to repair the washer three times and I had to buy an extended warranty three times to help cover the breakdowns. Several other items have broken. The design is stylish and sleek looking. The see through top helps when the load is imbalanced. The locking lid is also helpful and the operating knobs nice too. The cost was on the high end compared to other brands and when compared to the problems and extra money I had to spend on warranties made this a bad value.
Published: November 28, 2016
Tim of Virginia Beach, VA
Source: consumeraffairs.com

Absolute piece of junk. This dumb washer was built WITHOUT a central agitat
Absolute piece of junk. This dumb washer was built WITHOUT a central agitator. Bad, bad idea since the clothes get all jumbled up to one side of the washer. Glad Sears isnt around any more in my town since they sold junk!
Published: May 13, 2020
Jacqueline of Poulsbo, WA
Source: consumeraffairs.com

It gets the job done correctly and efficiently. It fits the amount of cloth
It gets the job done correctly and efficiently. It fits the amount of clothing I need and gets it washed in an acceptable amount of time. It fits all of the article of clothing I need, a large load usually, and washes them thoroughly. I have never had a problem with this appliance. Its a very attractive appliance. Its sleek and doesnt cause an eye sore in my home. It blends in with my home decor and doesnt take up an excessive amount of space. I purchased this washer a few years back and it works great and has lasted for what I paid. It was a very smart and economical purchase. I would buy from this brand again.
Published: August 10, 2016
Itzel of Winter Park, FL
Source: consumeraffairs.com

Its easy to operate. I have lots of allergies to detergents and with the HE
Its easy to operate. I have lots of allergies to detergents and with the HE washer we always use the extra rinse cycle. Perfect for our home space wise and no excuses for dirty laundry with my girls doing their own laundry. Quilts & bulky items Ive always taken to the laundromat or dry cleaners; cant risk messing up the drum. I have a pre-teen and a toddler in my home, so we have a lot of laundry. This washing machine has survived a long life in this household and I use it to do an average of 5 loads per week, in a good week. It can handle baby clothes covered in spit up, a pre-teens laundry load after changing clothes 10 times per day and even the bedding in our house without problems. With simple controls, it doesnt take a college degree to operate which means I can put other people to work on the laundry and they cant give me the excuse that they dont know how to use the washing machine. This washer has worked nicely for my family of five - we can run it all day with no problems. However, any hair, be it pet or human, that is on our clothes tends to stick underneath the inside rim of the washer, and when I swipe a paper towel around the bottom and sides of the washer, I often find more hair.
Published: August 18, 2016
Venson of Jackson, MS
Source: consumeraffairs.com

It may be a little difficult to understand what each button does when you f
It may be a little difficult to understand what each button does when you first get it, but its really easy to learn and it is very good at what it does. Were in a family of six and it can still hold all of our lights, darks, jeans, etc. Unless your family is massive, there will definitely be enough space for your clothes. Appearance-wise its a little bland. Personally one with a more chrome-like appearance would look nicer. It was definitely a good price for how good of a washing machine it is. Im not going to say it cant be a little cheaper, but it doesnt bother me quite as much with how well it does overall.
Published: December 5, 2016
Nathan of Northport, AL
Source: consumeraffairs.com

With five kids a capable, long lasting washer is a necessity. Also have fou
With five kids a capable, long lasting washer is a necessity. Also have found it to be very energy efficient. Size is also a plus, giving both bulk and ease of use. Ive had these products for at least a decade. Always been very satisfied, especially with the newest addition. Washes at least five loads every other day and hasnt been anything but dependable. Usually I prefer a top end loader. Current version is front loading and Im pleasantly happy with the choice. Also kids love to watch the cycles go through. Value wise I think our current washer is a bit on the high end but its hard to argue compared with the effectiveness. If given the opportunity Id definitely choose our current washer however.
Published: August 12, 2016
Jamie of Asheboro, NC
Source: consumeraffairs.com

I think it is great. I never have any problems with it. It is a great power
I think it is great. I never have any problems with it. It is a great power machine. It never fails and I always have warm dry clothes when I want them. I want to share that this machine is the best and I want to go and do things and I cant and I want to see things that I cant. Theyre the best that you can get and I want to see more about these and do more for them and help them become the best they can be. I think they have enough space and the value is unreal. You wont have to replace them forever and I love them.
Published: February 22, 2016
Anthony of Roanoke, VA
Source: consumeraffairs.com

I wanted a washing machine that was efficient - easy to program - EZ to loa
I wanted a washing machine that was efficient - easy to program - EZ to load and unload - had multiple options - and was QUIET. Those requirements have been fulfilled. It has also been trouble free. I especially like the stainless steel tub. The SPIN cycle is effective and QUIET. The machine does not walk - hop as some older models had a tendency to do.
Published: May 11, 2020
Bob of Oakland,, CA
Source: consumeraffairs.com

Most of the time it ran just like it should. Once and a while it would jam
Most of the time it ran just like it should. Once and a while it would jam up or stop working. It was very dependable and got my clothes clean. The one I had lasted many years before I had to replace it. No matter what I put into it, it always did a wonderful job. I would definitely recommend this for anyone needing a washer. The store only had it in very few colors. It did not look very attractive but, got it for what it can do not its looks. As long as it did its job well, like always, its appearance does not matter. It was a bit on the expensive side but, it lasted so long that it was worth what we paid for it.
Published: August 15, 2016
Avena of Coos Bay, OR
Source: consumeraffairs.com

We bought the machine about 5 years ago. After the first year, it started g
We bought the machine about 5 years ago. After the first year, it started giving me error. Went on internet and it said it was door switch problem. Ordered one and put it in, no difference. The next advice was to replace a board. I reset the wires and it worked fine for months. Then started again. So have to reset the wires regularly now. Then it started dumping water on the floor about every 4-5 loads. Am looking for a solution. Im 77 and its hard for me to do repairs now.
Published: March 2, 2015
Velcro of Redding, CA
Source: consumeraffairs.com

I bought the Sears Kenmore Elite top-loading, high-efficiency washing machi
I bought the Sears Kenmore Elite top-loading, high-efficiency washing machine (manufactured by LG) in May 2011 for close to $1,000. At first, it was fine. A few weeks ago (January 2013), it started overflowing every time it fills. I watched the numbers on the control board go wonky instead of counting down the minutes sequentially. It overflows on the wash cycle, wont drain unless I stop the cycle, and manually select drain/spin, then it drains perfectly. I recognize a wacky computer when I see one, so I unplugged it thinking it might reset itself. Problem keeps happening. I researched it on the internet and saw that there is defective casing material used in the manufacture and the motherboard gets wet!I called Sears expecting the company I knew from all these years to be there. But all I get is cryptic, non-answers to direct questions and pressure to purchase a service agreement. Ive been unemployed for a few months and I dont have $230 to put into a $1,000 machine that I just bought! Oh, and by the way, if the repair costs more than $500, your service agreement doesnt cover the additional cost. You get to take care of that out of your own pocket. I wanted Sears to come fix the problem caused by faulty manufacture or at least give me a straight answer about what the likely cause of the problem is and how much it would take to fix it. It doesnt matter who it is, whoever youre talking to doesnt have the information you need. You get transferred or disconnected. Whoever youre transferred to doesnt have the information you need either and cant imagine why the first person transferred you to them. I dont believe a corporation would permit such incompetence if it didnt pay off.So I did some more research and found out on Consumer Reports that my unit was covered by a recall. I called Sears back and asked them, Why are you trying to sell me a service agreement for a unit that is covered by a recall? explaining again how the machine was flooding my laundry room. They said, Oh, thats totally unacceptable, says the agent. Let me transfer you to the Product Resolution department. The Product Resolution guy puts me on hold to look into it for several minutes. (If I ever hear a Sears customer service person say theyre going to look into it again, Ill start getting suspicious!) The Product Resolution guy says Yes, you are under recall. Well set up a recall appointment for the same time you had the service call, and well cancel your service agreement and refund your money within 4 days. (This is less than an hour after I had caved on the service agreement upsell.)Mind you, this appointment is 10 days in the future, the best they can do. Their technicians are very busy and they wont tell you what time of day, or give you a number to contact the technician, or any information that would empower you to have control of your day. Sometime between 8am and 5pm, so in the interim, I got a job and they would like me to start the day before this appointment. Now, I have to delay my start date so that I wont have to deal with personal business the first week of my new job. Already Sears has cost me $375 in lost wages. So, today is the day. The technician gets here to fix my washing machine under recall. It turns out that the recall is a software update that the technician says will not address the overflowing problem. I got Sears on the phone while the technician is still here, more runaround, more transferring, more looking into it, an offer of $65 off a repair call for which they wont estimate a total cost. (And I dont believe this is not the first time theyve had this conversation; a helpful person would say something like, at worst its this, at best its that.) Finally, I talked to a supervisor, went through the whole story again, and I asked her what she would advise if I were her mother. She told me this isnt personal with me. Sears cant provide you any more services because the machine is no longer under warranty. I replied with Sears can, but it wont. Sears knows theres an issue with this machine, and its happy to have its brand associated with it when youre charging $1,000 but you dont want to stand behind it when theres a problem. A new washing machine doesnt act like this and I can see other people on the internet have had the same problem. I believe their new business model is to hold customers hostage to an outrageous initial investment on products with known defects and then gouge them for repairs. If it already costs a lot, why not pay a little more? The whole customer service process is set up to make it so painful that you just cave in. Its immoral, and if it isnt illegal, it ought to be. If theres a class action suit, I want to be part of it.
Published: February 21, 2013
Claudia of Midland, VA
Source: consumeraffairs.com

A little over 14 years ago we purchased our one-piece stacked Kenmore Washe
A little over 14 years ago we purchased our one-piece stacked Kenmore Washer/Dryer from Sears for $599. Since then, Ive used the unit nearly every day for our family. I just wanted to let you that its working great and Id recommend the Kenmore stacked Washer/Dryer to anyone. Its nice to know that in this day of disposable products the Sear stacked Washer/Dryer is a product I can depend on.
Published: February 9, 2015
Danielle of King City, OR
Source: consumeraffairs.com

Sears was having a no interest promo on appliances & I desperately need
Sears was having a no interest promo on appliances & I desperately needed a new washer. Salesman talked me into the Series 500 (Model 25132) claiming it was the best & extremely energy efficient. Since my purchaser, my clothes always come out with soap stains, tangled in 1 huge heap and not to mention, still dirty. I only use recommended detergent, in recommended doses, load as instructed in the manual... But same story every time. After dealing with this for about a year, Ive learned to automatically redistribute after every wash, then wash again and then re-rinse EVERY SINGLE LOAD. And I guess its energy efficient because it uses NO WATER. It merely dampens the clothes. And there is no option to add water.I have never written a complaint about any product I have ever purchased but this truly is a horrible product & I regret buying it every time I do laundry. And to top it off, the salesman at Sears, after saying that this machine was eligible for no interest (as it was ONE DOLLAR less than their minimum), casually told me - after he processed the transaction - that it was not. I asked to please check with a manager, who he called, and the manager, without even allowing me to speak, dismissed me & my purchase and walked away. Never. Again. I realize there is nothing that can be done at this point - I just thought this might help someone else avoid this disaster of a product.
Published: July 19, 2017
Carmela of Cortlandt Manor, NY
Source: consumeraffairs.com

I need more than 8 inches of water & that is the deep fill. Sheets ofte
I need more than 8 inches of water & that is the deep fill. Sheets often are partly dry, because they dont get under the water. I have the 600s washer. Thought I could do larger loads. Sorry folks you cant. No water saver here, a second rinse is always necessary & sometimes a third. You guessed it. No water!
Published: February 7, 2019
Patty of Huntington Beach, CA
Source: consumeraffairs.com

Gets my clothes clean without damaging them, no matter what the fabric type
Gets my clothes clean without damaging them, no matter what the fabric type. It can wash my delicates as well as jeans and sheets. I dont know what I would do without it. Always works when I need it, and never lets me down. It doesnt require a lot of laundry soap. Any brand will work and its very efficient. That helps stretch the amount of soap I have to buy. Very clean and ergonomic design. Looks modern without sacrificing any of the performance. Its a bit of a workhorse, and can handle heavy loads while still looking stylish. Makes laundry less stressful. I can put in a load and even if I forget it, I dont have to run it again, wasting water and soap. Saves me money and time.
Published: June 28, 2016
Summer of Sacramento, CA
Source: consumeraffairs.com

My other washer broke. Checked reviews and found this. So glad I did. Real
My other washer broke. Checked reviews and found this. So glad I did. Real quiet and has great settings. The review was right. I dont mind laundry day now. It has enough space for a good size load. The towels I still keep in a separate load habit but its big enough to include some with others. Would be nice if they came in different colors but controls dont stand out and it fit easily in the door. A nice blue would be nice. Good value. I shopped around to about 3 different stores. Asking about price matching does help if its not in stock where the price is lowest.
Published: November 4, 2016
Tracy of Baltimore, MD
Source: consumeraffairs.com

A lightning damaged the wires of Laundry Center Kenmore 1YU1000 purchased i
A lightning damaged the wires of Laundry Center Kenmore 1YU1000 purchased in September 2009. Technician no. ** repaired the wires on August 16 and charged $408.64.After one week waiting for the parts, the washer was used immediately and it did not complete the cycle and left the laundry soaked in water. A second technician came today and said that the water pump and a belt were defective and to replace them, we would be charged $184.91. I ask you, is this appropriate for a barely two-year-old appliance? Never again will I buy anything else from Sears.
Published: August 26, 2011
Blanca of Coral Gables, FL
Source: consumeraffairs.com

Washer Works great, large capacity, quiet. Excellent for all fabrics. Dryer
Washer Works great, large capacity, quiet. Excellent for all fabrics. Dryer large capacity great variety of settings for both. Does excellent job on large and small loads. Washer is toploading can easily pause to add clothes. Dryer front loader with the same capability.
Published: August 13, 2021
Jimmy of Spring, TX
Source: consumeraffairs.com

Our clothes always came out very clean using this washer and smelling great
Our clothes always came out very clean using this washer and smelling great. My husband works in the motor oil manufacturing plant and he always comes home smelling of motor oil but using this washer, it really gets the smell out. This washer is very reliable and easy to use. We had Kenmore appliances before and will have them again... I have never had an issue with the Kenmore washer having any issues. This washer has a nice, sleek design and easy to use dials and knobs. It is also easy to read... No need to go find your glasses to start it. We bought our Kenmore washer at Sears and the associate that helped us was very helpful in finding what we needed and how much we were willing to spend and we feel we got our moneys worth.
Published: June 29, 2016
Maria of Shreveport, LA
Source: consumeraffairs.com

This washer consistently performed as expected or above expectations. Cloth
This washer consistently performed as expected or above expectations. Clothing always came out smelling clean and feeling fresh when used according to manufacturers standards. Multiple settings made it easy to switch between sheets and blankets to a delicate setting or a normal load. When laundry was done according to a normal schedule, clothing needed to be washed would fit all items needed. Overloading could lead to clothing not feeling as clean or fresh as they should be. Definitely be aware of not overloading. Match setting of washer to type and/or amount that you are loading to best meet the needs of your expectations for the clothing. Sleek appearance. Average fit in laundry room- did not in anyway feel larger or more bulky than any other washer used in the past. Set up made easy to load and remove clothing and other articles. The value of this product is definitely there. Great, reliable brand and household name for years. Compared to other brands, matches or exceeds in the value to get when you purchase this product.
Published: November 27, 2016
Bernadette of Newtown, PA
Source: consumeraffairs.com

Recently, our Kenmore washing machine stopped functioning. The service tech
Recently, our Kenmore washing machine stopped functioning. The service tech came and told us it would cost $1000 to replace 2 circuit boards in the machine. We purchased this machine as an upgrade from our previous Kenmore washing machine. We have always been happy with the Kenmore brand, but now we are seriously questioning our decision to be loyal Sears customers. We did not purchase the service plan with this washing machine specifically because we felt the Kenmore brand name was quality enough. After speaking with 5 customer service reps, we got nowhere. Sears is not the company they once were.
Published: May 23, 2013
David of Park Hills, KY
Source: consumeraffairs.com

Satisfied. My clothes are clean and well dried after washing it. Less work.
Satisfied. My clothes are clean and well dried after washing it. Less work. It can load heavy duty - the blankets, sheets, pillow cases. This brand is not expensive but really works well.
Published: October 19, 2015
Lance of North Tonawanda, NY
Source: consumeraffairs.com

My Kenmore top load washer 500 series is junk. Been dealing with this piece
My Kenmore top load washer 500 series is junk. Been dealing with this piece of crap for three years. My problem washer goes into spin mode and makes a load boom bounces hard shakes and stops spin. Very scary. Had two service tech out change the computer board and one changes the tub ring. Still having the same problem. Dont want to use it anymore because I fear its going to break my floor tiles when in spin mode. It shakes and bounces so hard. Its a piece of crap. Going to call the service department once again if they dont fix it they find in their showroom dont buy this washer. Its crap.
Published: September 7, 2018
Robert of Denver, CO
Source: consumeraffairs.com

This was purchased in 2016 for about $1300.00 USD. This year, 2018, an erro
This was purchased in 2016 for about $1300.00 USD. This year, 2018, an error began showing on the display, LE. The error is indicating a motor failure. Our 2010 Kenmore Toploader still works fine, never had any issues with it. Moving on, Kenmore telephone support was both unhelpful and rather brash in nature, whilst I was polite at all times. The representative was uncaring, had no positive or helpful information, other than to provide the cost of the motor at $62.73 USD. When I asked for the cost to install the motor, $99.99 to look at the washer and give an estimate on the repair cost! Any company is fully aware of the time necessary to install a part such as a motor, yet Kenmore wants $99.99 to tell you how much they will bleed you for the repair. In short, this washer is an expensive pile of junk, so avoid Kenmore products, they are now low-quality junk for high-dollar prices. I wish I could say I am not an owner as they suckered me out of hard-earned money. I will never buy another Kenmore product in this lifetime.
Published: November 26, 2018
Joseph of Porterville, CA
Source: consumeraffairs.com

Kenmore #61722, 27 laundry center - I needed a stackset to conserve space.
Kenmore #61722, 27 laundry center - I needed a stackset to conserve space. My local Sears employee did not recommend buying one. Later, I was where I could read reviews. I did not want buttons at the top. I am 52. I like the stainless steel and size of this tub. I had reservations about a water sensor and reviews of the stacksets being noisy. I now have had this model 5 months. I sometimes need to push refresh to make sure clothes are dry. I can turn off the chime. I wish it had the option just to spin. My roommate says the express was sometimes needs to spin longer but I have not had that problem. NOT noisy. My electric bill has gone down!
Published: November 28, 2015
Tina of Scappoose, OR
Source: consumeraffairs.com

I have owned my Kenmore top loading washing machine for 10 years. It may no
I have owned my Kenmore top loading washing machine for 10 years. It may not be the most attractive washing machine but it is definitely the most reliable and dependable washing machine that I have ever owned. It has never failed me once and gets all my clothes very clean. I have recommended the Kenmore washer to many of my friends and have never heard of any breakdowns or repairs. I know that someday this machine will quit on me and when that day occurs, I will go right back to the Sears store and buy another Kenmore!
Published: January 7, 2016
Ron of Hamilton, OH
Source: consumeraffairs.com

Clothes were always thoroughly washed. It also wasnt that loud and washing
Clothes were always thoroughly washed. It also wasnt that loud and washing time was adequate. The problem was that after 3-4 years I had trouble with it and water started to leak and my clothes would come out smelling weird. The first years the washing machine is excellent but a couple years later it starts to leak and your clothes dont come out clean. Especially in my condition, water would leak and it also stopped spinning. Luckily I knew someone who fixes them so I still use it. The appearance is okay. I really like how its white and the window is there to see if your clothes are ready. The size is okay. Its not too big or too small either. Im a little disappointed at the price it was when we got it. The reason is because it ended up needing repairs a few years later. If it would have lasted longer I wouldnt complain.
Published: December 3, 2016
Josue of Houston, TX
Source: consumeraffairs.com

I purchased this washer years ago. From day one it vibrates heavily while s
I purchased this washer years ago. From day one it vibrates heavily while spinning. At lease 2-3 times a year it had to be re-balanced. The machine was installed in a second floor (house) and after years of use, the floor around it is being affected by its strong vibrations. Every year I had to pay out of pocket to maintain the maintenance agreement. This year, after paying 200+ for the agreement, when I called for them to come and balance the machine, they deny the service. I feel cheated, and totally taken by Sears for selling a product and installing it on a second floor, when they knew it was not a good place to put it. I also feel it is unfair that no one warned us about the heavy vibrations the machine does in the spinning mode. Second, I feel cheated by them selling me the service contract by phone and not specifying that it did not cover balancing the machine anymore when they had do so for all the previous years.When I tried to talk to someone in their department, they would not give me any information as to where or who should I contact to complain about the machine. I came about this website on my own and decided to write my experience with Sears and with Kenmore. If anyone knows where I could bring this issue to light, I would appreciate it. I am sure many other customers have had similar experiences with their He3 Elite Washer Machines. Many newer homes do have the laundry room in the upstairs.
Published: March 8, 2014
Cecilia of Martinez, CA
Source: consumeraffairs.com

Its a good washer that weve had for a couple years. It can handle big loads
Its a good washer that weve had for a couple years. It can handle big loads and gets everything nice and clean without any trouble at all. Very reliable washer. It has never been broken and never stopped working. It runs like its new and is very clean. I love it so much. I like the appearance of my washer. You can tell its newer and more modern by having the door in the front instead of loading it from the top of the washer. I think it was a good value. I cant remember exactly how much we spent on it but I know that we got it on sale for a decent price a couple of years ago.
Published: December 8, 2016
Kyle of Hampton, VA
Source: consumeraffairs.com

It was quiet and took a nice load size. 2 pod Max and cleans well. No leaki
It was quiet and took a nice load size. 2 pod Max and cleans well. No leaking and it doesnt rumble when spin cycle is running. You can put items in machine, easy settings, and relax. The hoses didnt break or leak. The machine didnt rust or break down either. I did not need to service it or call for a repair. I only replaced it because I wanted a newer model machine. Not too big where I couldnt fit it in my place. It was easy to move around from one location to another. It is nice-looking and you can watch your clothes if you want to. I dont know about now but it was pretty good for the money when I had it. I got plenty of use out of it, and I can say that I definitely got my moneys worth considering the time.
Published: February 19, 2016
Delores of Pleasant Grove, UT
Source: consumeraffairs.com

I bought this product 6 months ago and I am very happy with its performance
I bought this product 6 months ago and I am very happy with its performance till date. Gives clean wash and consumes less electric power. This washer is very effective and efficient. I found this product very reliable as it doesnt need high maintenance. Operates very well. It has all features available that needs to be in a washer. The product appearance is very appealing. It has front loading system and operation can be seen from the front side of the washer. It has digital display for settings and operation features which makes washer look awesome. For this product I paid around $549.99 (discounted price) and I think the product worth it. It saves quite few bucks in monthly bill and doesnt have very noisy operations.
Published: February 29, 2016
Tracy of Brookings, SD
Source: consumeraffairs.com

This is my second Kenmore washer (mod. 110). After five years with the firs
This is my second Kenmore washer (mod. 110). After five years with the first one, it started wrapping clothes around the agitator and tearing them. So we bought another one (mod. 110). After five months, it is doing the same thing.
Published: October 12, 2012
Fred of Twin City, GA
Source: consumeraffairs.com

I am very happy with my Kenmore washer. The top loader is an important feat
I am very happy with my Kenmore washer. The top loader is an important feature in a washer, because the clothes get much cleaner with the use of an agitator. I have never had any issues (knock on wood) with my Kenmore washer. The clothing is always clean the first time through, and never any issues with the water levels. This is not the fanciest, or prettiest of washing machines... But what do you expect. It is one of the more basic models, and is very simple looking. That being said, the lack of extra knobs makes it very easy to clean. The Kenmore washer was the cheapest washer we looked at. We almost didnt get it for that reason alone. But it works great, and friends who have more expensive one have had to replace theirs and we havent. More money doesnt mean a better product.
Published: March 22, 2017
Stacey of Rochester, NY
Source: consumeraffairs.com

Kenmore top loading high efficiency washer model 110.2810 - We purchased th
Kenmore top loading high efficiency washer model 110.2810 - We purchased this washing machine from Sears for $750 on 12/2/2012 and did not purchase the extended warranty. It is now less than two years old and I came home the other day to find my basement flooded because the outer drum of the machine cracked. The repair person said he could not believe what he saw with this broken part and he felt this was clearly a manufacturers defect. It will cost $600 to repair my 2 year old washing machine. I called Sears to request that they supply the part for free so that I only needed to pay for the repair itself of $300 and was told I needed to call the manufacturer Kenmore. When I called the phone number that was posted by Kenmore I was told that I needed to contact the manufacturer directly as they could not help me. I told them that I thought I did call the manufacturer and they told me that I called Sears. I told them I got the phone number off of the Kenmore website and they said yes, they post that number but its actually to Sears. What kind of customer service is this? They then transferred me to Whirlpool who manufactures Kenmore. After talking with the rep at Whirlpool, she said they no longer manufacture Kenmore and that I need to call Sears because they sold it to me. This is a terrible way to do business. It would be nice if they would manufacture a reliable product that you do not need to purchase an extended warranty for an amount that costs half the price of the machine itself. They do this apparently because they know they are manufacturing a substandard product. This is an American based company and this is truly an embarrassment for our country to have such poor manufacturing supported by even worse customer service. I would sincerely hope that management takes a better look into how they continue to do business.
Published: November 10, 2015
jessica of Annapolis, MD
Source: consumeraffairs.com

The performance is great, not a single problem with it. Everyone should buy
The performance is great, not a single problem with it. Everyone should buy this washer. Kenmore washers are amazing. Its reliability is great. Its just perfect. Not a single problem with it. I’m happy with it, so is my mom and soon to be wife loves it too. I love the front loading white washers. They are really dependable and work fine. Beyond that I think that the sound is incredibly quiet and efficient. Id say that it is a very good piece of technology. It is a highly valuable item and I was very happy when I was able to purchase it at a great price!
Published: August 5, 2016
Paul of Spring Hill, TN
Source: consumeraffairs.com

The washer does well. It has a nice capacity load and is a lot quieter than
The washer does well. It has a nice capacity load and is a lot quieter than older models. You just have to make sure the lid is closed securely. I like the washer but had to replace the circuit board after just two years of washing, just hope this isnt a constant issue with it. If it is it might be cheaper to replace the washer. The washer is sleek. It fits well in any space you choose to place it. It really is stylish looking it is really different looking from older washers and others looking at it like it. As I bought the washer new I certainly did not expect to have problems with it after just two years of washing with it. I hope this problem doesnt persist.
Published: June 12, 2016
Chuck of Monroe, LA
Source: consumeraffairs.com

It is the best washer I had ever owned. My clothes smell cleaner and freshe
It is the best washer I had ever owned. My clothes smell cleaner and fresher. My husband is a personal trainer. His clothes does not have that sweaty smell in them. I can wash with a less amount of detergent and my clothes still get clean. This washer will last forever. It balances out the clothes before the washer starts. This looks like a sleek appliance. It really compliments my home with the design flow of it. It makes my home looks more modernized and beautiful. The washer was a little pricey, but it is worth the cost. I have saved a lot of time not prewashing the clothes with more stains. The value is worth the money.
Published: November 4, 2016
Bridget of Spartanburg, SC
Source: consumeraffairs.com

We bought a 700 series washer in September 2017. Weve had the tech out twic
We bought a 700 series washer in September 2017. Weve had the tech out twice because it WILL NOT RINSE THE SOAP OUT OF GARMENTS. We were told to only use heavy duty or white cycles with double rinse, softner and prewash. This doesnt work either. Weve had Kenmore for 50 plus years in our household and if I could sell it with a clear conscience I would in a heartbeat! I realize Sears is having financial problems but as a minimum they should recall these machines and fix them somehow. If not I think from reading others reviews and knowing several that have the same problems with the 700 series there is bound to be a class suit considered.
Published: December 22, 2018
Larry of Greenacres, WA
Source: consumeraffairs.com

Love it. That is the best washer ever that has ever been made. I wish they
Love it. That is the best washer ever that has ever been made. I wish they would make more like that. This should be rated number 1. It has the best wash cycle ever.
Published: February 24, 2016
Jennifer of Panama City, FL
Source: consumeraffairs.com

Works good with all types of clothes in hot and cold water. Saves energy. V
Works good with all types of clothes in hot and cold water. Saves energy. Very quiet and not noisy. Looks very good and does not take up that much space. Long cord so you can put it anywhere.
Published: December 18, 2015
John of Bayonne, NJ
Source: consumeraffairs.com

I bought a Kenmore Elite Washer from Sears about 5 years ago. I have had it
I bought a Kenmore Elite Washer from Sears about 5 years ago. I have had it repaired twice and it never cleans my clothes. It has more error messages than anything I have ever seen. It locks, puts error F11 and you cannot get your clothes out of the washer, cannot open the door does not matter if you unplug it or not. Then another error, then another. It is impossible to do laundry. I HATE THIS WASHER. I WOULD NOT BUY A THING FROM SEARS. They lie and tell you they will stand by a product but they do not. They want another 600.00 to walk in the door to fix the washer. I might as well buy a new one. ONE THAT WORKS.
Published: January 24, 2014
jean of Yorkville, IL
Source: consumeraffairs.com

I purchased my Kenmore Energy-Star Top Load machine in 2003. It has worked
I purchased my Kenmore Energy-Star Top Load machine in 2003. It has worked as a champ throughout all these years & goodness knows how many loads. I recently had to make a small repair on the agitator, to replace the broken cam dogs. Thats it.. Shes is up & working again, to champion through many washes to come. I pray I will never need to replace her, as I love my washing machine♡ The repair gentleman Mark even commented, on the fact that my washing machine, is in such excellent condition. Just a minor hiccup but, he felt confident, she will work well for several years/washes to come :)
Published: May 13, 2020
Penny of Gardner, Kansas
Source: consumeraffairs.com

Ive never had anything so liberating in my life. The thing is awesome. I al
Ive never had anything so liberating in my life. The thing is awesome. I always go with Kenmore. Whenever my appliance breaks down I always buy a new Kenmore. Any clients that I have its always Kenmore. My Kenmore washing machine is so durable. Ive only had to call Kenmore out one time to come and repair something and it was minor and it wasnt their fault or the washing machines fault. It was my small child climbing on top of it and jumping up and down LOL. And I think if that hadnt happened I would never had to call them. My Kenmore washing machine is so glorious. Its almost like a centerpiece you want to put in the middle of the living room for everyone to look at LOL. The thing is durable as say my clothes many many times. The thing is gorgeous almost like a Roman statue in my washroom.It was a little pricey but thats what you get when you buy top of the line and my mother always says you get what you pay for. Im not going to buy a cheap washing machine that Im going to have to keep fixing and fixing and fixing. I want something thats going to last me about 10 years before I have to put a new part in it and Ive got that now. Kenmore rocks.
Published: November 30, 2016
Jamie of Plant City, FL
Source: consumeraffairs.com

I purchased a new Calypso washing machine from Sears in 2003, and initially
I purchased a new Calypso washing machine from Sears in 2003, and initially loved it. But after finding my clothes were not getting clean, they were smelling mildewed, and it finally broke altogether, I scheduled numerous repair appointments with Sears. Each time I found that my machine was broken again shortly thereafter. (By the way, Sears Service is another sad story, and I think once you purchase a repair and maintenance plan, you are last on their schedule.) After, much complaining and saying I was filing an action under the lemon law, they agreed to credit me the amount of purchase for a new washer.I bought the Kenmore HE4t with this credit in 2005. I have been able to reset some error messages, but today it just stopped working. Maybe I shouldnt be upset as I have gotten 8 years of service from it, but what upset me was, once again, that there was a recall for my Kenmore machine, and the problem I am having is a common one, with many complaints: it is not registering the door lock (F/dL). Decades ago, Sears was known for quality. I feel like all they make now is pretty crap that they charge a lot of money for.
Published: May 25, 2013
Stephanie of Woodbridge, VA
Source: consumeraffairs.com

Great washer, never had any complaints after 12 years of ownership! I would
Great washer, never had any complaints after 12 years of ownership! I would highly recommend purchasing this brand or Kenmore Elite. I found the key (start/stop) buttons to be very easy to maneuver and is very easy to clean inside and outside.
Published: May 21, 2020
Peggy of El Paso, TX
Source: consumeraffairs.com

I never wrote a review about anything ever, but have felt compelled to let
I never wrote a review about anything ever, but have felt compelled to let everyone know never to buy this machine. After reading everyone’s reviews, I realized that I am not alone. 700s washing machine is a terrible purchase and a waste of money. I thought I was doing something wrong at first but after manipulating all the buttons, I still can’t seem to get ANY of my wash loads clean! Kenmore should replace all these bad washers or at least consider giving us a portion of our money back for all the aggravation it has caused. DO NOT PURCHASE 700s WASHER.
Published: October 7, 2018
Ana of Elizabeth, NJ
Source: consumeraffairs.com

Is great brand and clean and dry very well my clothes, is very impressive h
Is great brand and clean and dry very well my clothes, is very impressive how this machine are working. The shape is very outstanding and trusted very effective, expensive. I cant live without this two machine. I recommend to everyone.
Published: December 21, 2015
Luz of New Smyrna Beach, FL
Source: consumeraffairs.com

I bought my Kenmore washer 6 years ago, it was a used one so I dont know if
I bought my Kenmore washer 6 years ago, it was a used one so I dont know if that fits with what you want. I have been very happy with it, no problems at all. I wish all products I have purchased were as well made and dependable as my Kenmore. Keep up the good work.
Published: December 31, 2015
Jenny of Vinita, OK
Source: consumeraffairs.com

Very easy to use. Cleaned clothes really good. Never had any problems with
Very easy to use. Cleaned clothes really good. Never had any problems with it. Would recommend it to friends and family. Had for different types of clothing and water temperature.
Published: July 21, 2016
Maria of Anaheim, CA
Source: consumeraffairs.com

Kenmore washer would not turn on. I waited 4 days for a service tech. He or
Kenmore washer would not turn on. I waited 4 days for a service tech. He ordered a part that took approximately 3 weeks to get. Another service tech showed up 4 days after the part was delivered to my house. He installed the part, we did a load of laundry and the washer flooded two rooms of my basement. I called Kenmore to tell them the issue and they told me they can send out somebody 6 days from now. They also connected me with a claims department that said they cant look at my house for 2 days. Now, I have no washer and my wife and I will spend 3 days cleaning our basement. These were all warranty work. I was offered a 1-year service agreement for my inconvenience.
Published: October 12, 2011
Eugene of Tanner Street, NY
Source: consumeraffairs.com

Ive really enjoyed it and its lasted me for years worth no mechanical issue
Ive really enjoyed it and its lasted me for years worth no mechanical issues at all! Id fully recommend it. It washed my citys perfectly and never caused any damaged. Very quiet and fast cycle! I feel that this Kenmore washing machine is very reliable because I have had it for many years and much more to come to no avail have I come across any mechanical issues whatsoever and I have relied on it greatly and am very pleased with my purchase and I would recommend it to many! The appearance of the water is pretty basic but nonetheless quite fitting in any home laundry room and I have always preferred a top load washer anyways and so I actually like the look of it! I feel like this washing machine is a great value for the money that I spent on hey! Especially as Ive stated in princess that me for so long and so because of that I actually would have ended up paying more most likely!
Published: October 30, 2016
Sheree of Vancouver, WA
Source: consumeraffairs.com

I bought a Kenmore Dryer in July 2014. Within 9 months the Lint trap began
I bought a Kenmore Dryer in July 2014. Within 9 months the Lint trap began to morph and catch clothing/linens thereby ruining many. Recently I looked up this issue on the Internet and discovered it is quite common. I have seen a few customers have received free replacement parts that will easily remedy this problem. Today l spent 2.5 hours on the phone asking for help to no avail. Every person I spoke with, there were 8: were professional, kind and understanding. I cannot boast more about the excellent level of wonderful your employees exhibit.My plea is: Could LG please take a look at my machine and include its model number into the small group flashed about this problem? I am hoping LG will agree to send the replacement part(s) to me without charge, as occurred with others in late 2014. My only mistake was not being computer savvy enough to find this site sooner at the best possible time. Because I need to use zipper mesh bags to prevent rips - my clothes are continuously wrinkled after drying. I am asking for mercy and help to remedy this issue, which is quite small in the whole scope of the vastness and excellence of LG. Thank You for your consideration. I look forward to your response.
Published: June 27, 2016
Debra of Nixa, MO
Source: consumeraffairs.com

I bought this Kenmore 800 series washer in December 2009. I have had repair
I bought this Kenmore 800 series washer in December 2009. I have had repairmen here 3 times. The parts are made in Mexico and they are cheap plastic. Someone needs to do a printout of all these complaints and send them to their congressman to present to Consumer Affairs (Mr. Cordray) in Washington. Its bad enough that most of our manufacturing is outsourced to foreign countries, and it is time that someone starts demanding quality control. These CEOs make millions and it’s time to demand that we, the consumer, get a better quality product.
Published: May 4, 2012
Douglas of Brandon, FL
Source: consumeraffairs.com

Fix the washer over 20 times since purchase in 08. Replacing mother board a
Fix the washer over 20 times since purchase in 08. Replacing mother board again in 6 months. Repair teaches different things then the sells guys. I use to rave about Kenmore. Not anymore. I could have bought a new washer every year for the amount of money I have used to repair washers in the past 10 years. All Kenmores with Sears repair men.
Published: July 20, 2011
Dawn of Columbus, OH
Source: consumeraffairs.com

Cleaned clothes well, was not loud and did not rattle. It has several optio
Cleaned clothes well, was not loud and did not rattle. It has several options for washing and they all worked well. The spin cycle was quiet, and the machine did not move around. The machine was reliable and had no problems with starting or stopping. There was never any water left in machine and clothes were never torn. The machine was white and easy to clean. No special cleaning agents were needed. The color never faded or discolored, and it did not show signs of any rust. When compared to other machines with the same features it was more of a great value at a good price. The load capacity was even larger than some of the others at a greater price.
Published: March 16, 2017
Pia of Conneaut, OH
Source: consumeraffairs.com

It uses less water. Has a quiet usage. Its not load. Had never knocked. My
It uses less water. Has a quiet usage. Its not load. Had never knocked. My clothes get clean with less water and less soap. Its not broken down with excessive usages. Ive only used Kenmore appliances. They rarely break down with excessive usage. Every time Ive needed a Kenmore appliance its always been in good working condition. They are always stylish appliances. Modern and up to date looking. Keeps my laundry room looking modern and up to date. I like the buttons much more than I like knobs. You get what you pay for. Reliability and durability. These machines last for years. Washing machines are major appliances and sometimes its not affordable to just go out and buy one.
Published: November 29, 2016
Denise of Gulfport, MS
Source: consumeraffairs.com

Bought washer (110 28002011) $650.00 December 2011. Tub bearings went out.
Bought washer (110 28002011) $650.00 December 2011. Tub bearings went out. Cost of repair more than price of new washer. No adjustment offered, since I did not buy a maintenance agreement. I have had nothing but Kenmore Appliances made by Whirlpool for 47 years my first bad experience. I did return to Sears and bought new Kenmore made by Whirlpool, the plain jane this time. I do not want another bearing balancing tub washer as I understand there is a recall on some units because of the failure rate, but not this one. Why Kenmore again, because I trained Searss salesman to sell appliances for 36 years, and cannot change, tried to make myself go to Lowes, just could not---what loyalty. But I am still highly dissatisfied.
Published: December 18, 2013
Sandra of Palestine, TX
Source: consumeraffairs.com

The washers appearance is nothing out of the ordinary and is not too compli
The washers appearance is nothing out of the ordinary and is not too complicated to use. It is very reliable and I use probably 3 times a day. It works great. It washes my clothes really well and I havent had any problems with it since I have bought it. I have never had a washer like it before. It is one of the best washers Ive owned and the value of the washer is well beyond the price. It is totally worth the price I paid and would probably buy another one if anything ever happens to my washer.
Published: April 12, 2017
Kayla of Ocala, FL
Source: consumeraffairs.com

Elite washing machine 31512 - I have never been upset enough to feel the ne
Elite washing machine 31512 - I have never been upset enough to feel the need to review an appliance before. That being said, I bought this washing machine about 18 months ago for around $1,000 at Sears. Initially I was impressed with the features and the thought of it being efficient, but slowly the washer started to become unbalanced on a regular basis. Then the laundry started to smell sour even after using the cleaning cycle with the proper cleaner. All of this was frustrating but somehow bearable until tonight, when I really needed to get some last minute laundry done and all it will do is display an error code LE. This machine was way too expensive to be so horribly built. I will return to a different brand that has simple electromechanical dials and can properly drain the water so it doesnt make the laundry smell worse than when it went in. I called the Sears helpline and they recommended I sign up for $40 a month protection plan that still required me to pay $60 for them to show up and part costs!? This made no sense and just made me more upset. I will never buy anything from Sears again.
Published: February 25, 2015
Steve of Lock Haven, PA
Source: consumeraffairs.com

I did my research before purchasing this set and pretty much is what the ot
I did my research before purchasing this set and pretty much is what the other reviews said it was. The tub in the washer is super big. I was able to wash a king size comforter in it with no problem. I had to take the time to read the booklet to find out what the buttons are for but it pretty easy to use. It looks good and was a great value, Im glad I bought this set. We bought this washer after our Maytag broke just 18 months after purchase, and a week behind on laundry I just wanted a washer. I figured this was the better value for the money versus the 3.6-cu ft Whirlpool, after reading the reviews maybe not. I dont mind the noise while going through the cycle as it is very comparable to our Maytag, same with cycle time. It is in a closet on our second floor and with the doors shut it did not bother us across the hall or downstairs underneath it. My complaint is that they say it can fit 3 baskets full of laundry and while that is true the spinning value at 660 was a major design error. The larger or heavy the load the more the clothes lack getting water out at the end, that will require a drain and spin cycle. Smaller loads come out as expected when the wash is complete and dry in average time. We plan to keep the washer as I am not usually a week behind in laundry and needing to do extra large loads, and I was pleased with the smaller load I did do. For people who are looking at this for the size of the wash bin and extra large loads are normal I would not recommend this, but for just us two it works fine. Kenmore, in the Whirlpool family, are durable, reliable and high-quality appliances with a long-standing history of satisfied customers. Easily and economically repaired if theres ever an issue, theyre an excellent value for the money. The Kenmores seem to last forever. If you do have a problem at some point, Sears has a great parts and service department.
Published: February 18, 2016
Harvey of Okemos, MI
Source: consumeraffairs.com

Good quality, clean, efficient, hardworking product. Time tested and approv
Good quality, clean, efficient, hardworking product. Time tested and approved. Ive gotten many, many loads of laundry clean and fresh with this washer. This washer has been very reliable through many tough dirty jobs. Id recommend it for anyone looking for good, clean quality for great value and price. This washer is typical in looks but the value and quality more than makes up for aesthetics lacking, just buy it and see people... youll get clean value at a great price. You save time on presoaks plus its less expensive than others that seem to have the same value. It lives up to the value and more.
Published: August 7, 2016
Renee of Lewisburg, TN
Source: consumeraffairs.com


Kenmore Washer Reviews




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