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Kenmore Refrigerator Repairs
Kenmore Refrigerator Repairs

Kenmore Refrigerator Repairs

If you're looking for help fixing your Kenmore Refrigerator, look no further! Our comprehensive Kenmore Refrigerator repair guide will explain common issues, provide tips, and maybe show you how to repair your appliance.

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Refrigerator not cooling 
Condenser Coils are Dirty. The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. 

My Kenmore refrigerator water dispenser's Not Working 
Water Tube in Door is Frozen. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze. 

My Kenmore Refrigerator is not making ice 
Freezer Temperature is Above 10 Degrees F (-12C). If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. In addition, check to see if frost has accumulated on the evaporator coils. If the evaporator coils are frosted over, part of the defrost system has likely failed. 

Kenmore Refrigerator ice dispenser not working 
Dispenser Control Board. The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault. 

Kenmore Refrigerator not defrosting 
Defrost Control Board. The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective. 

Kenmore Refrigerator is noisy or loud 
Fan Blade. If the refrigerator is noisy or loud, especially when one of the doors are opened, either the evaporator or condenser fan blade may be at fault. First, check out the evaporator fan blade in the freezer behind the back panel. Try turning it by hand. If the fan blade does not turn freely, check to see if the blade is rubbing against something or if something is caught in the blade. Additionally, check the condenser fan blade in the back underside of the refrigerator to determine if it has any obstructions. 

Kenmore Refrigerator defrost drain clogged 
Clogged or Freezing Defrost Drain. The defrost drain might be clogged or frozen. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. If the defrost drain is frozen, thaw it out and ensure that the drain is clear of debris. 

Kenmore Refrigerator freezer is cold but refrigerator is warm 
The Evaporator Coils are Frosted Over. The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system. 

Kenmore Refrigerator leaking water 
Clogged or Freezing Defrost Drain. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. This water can eventually leak onto the floor. Check the defrost drain to determine if it is clogged or frozen. If the defrost drain is frozen, thaw the ice. In addition, flush the drain with hot water to ensure that it is clear of debris. 



Related Error Code Pages:
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Kenmore Refrigerator Repairs

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Product Reviews:

It is a serviceable refrigerator, but it is difficult to clean. It also has
It is a serviceable refrigerator, but it is difficult to clean. It also has a loud compressor that can be heard in the floors above and below when it kicks on. Plenty of space.
Published: January 7, 2016
Nick of Hilliard, OH
Source: consumeraffairs.com

I absolutely love Kenmore. Their products are amazing! I especially love th
I absolutely love Kenmore. Their products are amazing! I especially love the refrigerator. It works amazing and everything about it is just perfect. I just love how its stainless steel. It has the double doors on top and the bottom drawer. Im in love with the water and ice machine. It has so much space its awesome.
Published: October 31, 2015
Stephanie of Grapevine, TX
Source: consumeraffairs.com

It does its job. I bought this 3 years ago with great discounts during the
It does its job. I bought this 3 years ago with great discounts during the Christmas sales. It is still working great and looks brand new. I have not had a problem with it. This refrigerator is not too big nor small. It just the right side. It fits perfectly in our kitchen. I would definitely recommend this to everyone. It is stainless steels. It is sometimes hard to keep up with it because of the finger prints on them. However it looks sharp and stylish!
Published: July 27, 2016
Cindy of Santa Ana, CA
Source: consumeraffairs.com

My husband and I got our Kenmore refrigerator when we first got married alm
My husband and I got our Kenmore refrigerator when we first got married almost 10 years ago. It still works just as good as the day we purchased it. With very little maintenance, its been our best appliance yet.
Published: December 6, 2015
Mandy of Mobile, AL
Source: consumeraffairs.com

We bought the Kenmore model #:795.51832.412 in June of 2017. By July of 201
We bought the Kenmore model #:795.51832.412 in June of 2017. By July of 2018 the ledge under the ice dispenser had started to rust. We contacted Sears and was told that they wouldnt help us since we did not buy the extended warranty. By September of 2019 it started inadvertently spitting out ice cubes on to the floor. By December of 2019 we woke up several mornings to find that the kitchen floor was flooded and that the entire freezer door was frozen on the inside. We originally decided to buy with Sears because we felt it was a reputable company and that we could trust that we would get a good product that they would stand behind. Boy were we wrong.
Published: December 10, 2019
Patti of Rockledge, FL
Source: consumeraffairs.com

I have a Kenmore refrigerator in a rental home. There was plenty of room an
I have a Kenmore refrigerator in a rental home. There was plenty of room and I like the spacing on the shelves. I was able to move some of the shelving around as well to adapt it to my needs. However the freezer was too small and it did not have an ice maker. If I purchase another Kenmore I will make sure to have the ice maker a part of it, look for one with a bigger freezer, adaptability on the shelving and a lot of room in the doors for condiments. But the ref was fine that I always comparison shop and by the main model that impresses me the most at the time.
Published: March 5, 2018
Christina of Newton, NC
Source: consumeraffairs.com

Not really getting too cold but I see I am having what I have read about wi
Not really getting too cold but I see I am having what I have read about with multiple reviews on their Elite, 2 Door with bottom freezer are having. The freezer coils, freezing over. It seems to show an Error code of FF. The coils, for various reasons, freeze over. Mine is a little over 4 yrs. I have read where some say they are regular happenings that they defrost every year almost. Then you have the problem of finding someone to work on them, A lot of the local repair stores in my area would not touch them claiming getting parts are hard so I wound up calling Sears new A&E repair service since their brick and mortar stores are almost closed.They came and then told me they usually had no problem working on them but then I had to wait a few days to get the part they claimed was faulty, the thermistor, and then it took me a week or a little more to have them come back to install the part. So if you dont have a backup fridge, this may not be the fridge for you. They are LG so you might as well consider them also. Same fridge and same problems. The bottom line is they are hard to find repair stores to work on them, they are hard to get parts for and then they may even be hard to get the parts installed on them. In the meantime, mine did continue to run but I had a few things that thawed out the first time the problem showed itself. I would not recommend them as a good purchase.
Published: December 27, 2017
Chuck of Moss Point, MS
Source: consumeraffairs.com

Kenmore model #795.71309.012 - Worst French door design. Latches keep break
Kenmore model #795.71309.012 - Worst French door design. Latches keep breaking. This is third time. My last repair person said it is an LG and it was a bad design. I recently looked at new LG French door products and the design is totally different. What is my recourse.
Published: November 19, 2017
Marie of Roselle, IL
Source: consumeraffairs.com

Kenmore Elite does not get cold enough to keep milk in it. Sears said it do
Kenmore Elite does not get cold enough to keep milk in it. Sears said it doesnt need to be colder. Put old refrigerator, which is much colder, in laundry room just so milk doesnt spoil. Running two refrigerator now. Will never buy another Kenmore.
Published: April 26, 2018
Brenda of Nanjemoy, MD
Source: consumeraffairs.com

The refrigerator was large enough to hold my food and had compartments to o
The refrigerator was large enough to hold my food and had compartments to organize fruits and dressings. The freezer was large as well. The size was large enough to fit large food items and small items were compartmentalized in the refrigerator. The set up for the refrigerator was helpful. The refrigerator was sleek looking and blended in well with the rest of my kitchen appliances. I liked the leaner design and it was not clunky in my kitchen. I believe it was pricey but I bought it a while ago. I have had less expensive refrigerators but they did not last as long as this refrigerator.
Published: April 20, 2016
Lucy of Medford, MA
Source: consumeraffairs.com

The refrigerator had good reviews and was on sale. I had positive previous
The refrigerator had good reviews and was on sale. I had positive previous experiences with this brand and it is still one of the best because it never disappoints function for style. I like the glass changeable shelves and ice maker located in door along with the water dispenser and the vegetable bins hold a good amount of produce and the fruits and vegetables keep well with the lettuce is crispy, nice and cold. However, I would like there to be more size offerings without sacrificing the options available in larger full size models like ice making capacity. Especially for apartment living.
Published: March 6, 2018
Marlene of Tuckerton, NJ
Source: consumeraffairs.com

I love my Kenmore refrigerator. It is over 10 years old and still working l
I love my Kenmore refrigerator. It is over 10 years old and still working like brand new. My frozen stuff stays at the perfect temperature and I do not have to defrost it which is an added bonus. And my ice machine works great because we go through a lot of ice here in Texas. The refrigerator works great too. The vegetable drawer keeps all my vegetable really crisp for a lot longer than the GE refrigerator I had previously. It was also a good value and I do not see having to purchase a new refrigerator in the near future. Also I still have not needed to have it serviced but I know if I do that the customer and repair would be as good as the refrigerator.
Published: October 18, 2015
Marcie of Haltom City, TX
Source: consumeraffairs.com

In the summer of 2018 I renovated my kitchen. All Kenmore brands. Fast trac
In the summer of 2018 I renovated my kitchen. All Kenmore brands. Fast track to summer 2020 and I now have Whirlpool refrigerator. My Kenmore refrigerator is totally not working. I am very disappointed. Model #79573106710 and serial #805trop634. I was even told by a Sears technician that those refrigerators are notorious for motor problems. I called sears on two occasions to rectify the situation. They would not budge. I would advise anyone looking for a refrigerator to stay away from Kenmore. Their fridge are made by LG. Buy American such as GE, Maytag, Whirlpool. I paid for my experience.
Published: July 24, 2020
Paul of Yonkers, NY
Source: consumeraffairs.com

In Dec 2015 purchased a Kenmore Elite refrigerator. A big stainless steel s
In Dec 2015 purchased a Kenmore Elite refrigerator. A big stainless steel shiny one. It ran for almost five years. We have now had three compressors fail. The new ones and also had the software updated. Ther repair person just left saying our refrigerator is not repairable due to a Freon leak in the body of the refrigerator.We joined with thousands of LG customers in the National class action lawsuit. I am still within the five year warranty period and will petition for a replacement. Each time a refrigerator fails hundreds of dollars of groceries are lost. My opinion is that retail stores are complicit with LG for selling a product made to fail. This should be considered fraud. Retail store owners have to be aware and should also be held accountable for the damage to consumers. We should not be importing these products from Samsung. Reading the hundreds of reviews shows that LG is not responding in good faith and are still allowed to fraudulently lie about their product to harm people.
Published: February 29, 2020
Daulton of Clovis, CA
Source: consumeraffairs.com

This is a great refrigerator for those who would rather have more freezer s
This is a great refrigerator for those who would rather have more freezer space instead of an icemaker. Everything works great. It runs quietly. The price for this size refrigerator was just perfect for our budget. Without an icemaker, the freezer is extra large. The refrigerator side has all the space for everything I need. There is lots of storage space on the door. The appearance is acceptable. There is nothing I would change. The handles are comfortable. The power cord long enough. I prefer the painted surfaces over stainless because it is easier to keep clean. For the money, you will not find any better value than this. I looked for a while before deciding on this model. The dollars per square foot of space was the best I found and the brand is very trustworthy.
Published: March 23, 2016
Dave of Forest City, NC
Source: consumeraffairs.com

I have had no problems with my refrigerator at all, keeps everything good o
I have had no problems with my refrigerator at all, keeps everything good or frozen as it should. I would definitely recommend Kenmore and if I need to replace mine that is the brand I would definitely purchase.
Published: October 6, 2015
Lori of Watkins Glen, NY
Source: consumeraffairs.com

We bought a top of the line elite french door refrigerator. Within the warr
We bought a top of the line elite french door refrigerator. Within the warranty period the freezer and ice maker froze up. We had two repairmen that visited. Each diagnosed a different problem, but the freezer has continued to freeze over the following two years and is NOW out of warranty. We have to totally empty refrigerator and freezer monthly to let the unit thaw out.
Published: June 7, 2015
Colin of Braselton, GA
Source: consumeraffairs.com

This refrigerator is the best and it has a good appearance. Very bright, cl
This refrigerator is the best and it has a good appearance. Very bright, clean looking, wipes off with ease and does not stain at all. Definitely a nice look and it is the perfect size - not too big, not too small, just right. The inside has just the right amount of space to fit all of the essentials and more. Also, it keeps everything ice-cold and fresh. The value of this refrigerator, in my opinion, is good. It was purchased at a very reasonable price and has lasted a very long time. Absolutely no complaints. I would give the performance of this refrigerator 5 stars and I would absolutely recommend it.
Published: April 11, 2017
Carrigan of Chatsworth, GA
Source: consumeraffairs.com

Five years ago, I purchased a Kenmore Elite refrigerator model # 2534439340
Five years ago, I purchased a Kenmore Elite refrigerator model # 25344393407 and now I have discovered cracks in the lining of both the freezer and refrigerator compartments.I contacted Sears and was told that they know of the cracking problem but there was no recall issued. The fix for this is patching the cracks with epoxy. I understand that the cracks continue to appear, this being an ongoing problem. Checking online, many have the same problem. One technician had the nerve to say that it was due to humidity in my home, I live in NY! How dare they try to blame the customer for this defect!
Published: September 23, 2011
Gail of Whitestone, NY
Source: consumeraffairs.com

We bought the Kenmore trio 2 years ago and the ice maker never worked great
We bought the Kenmore trio 2 years ago and the ice maker never worked great. Recently we had it repaired and it cost us over $400.00 to fix. There was a gasket that was installed improperly at the factory in Mexico that allowed water to leak all over. A whole new gasket system had to be installed that wasnt installed on the original product. Also the ice tray was cracked and it was letting water run into the tray and freeze on the bottom causing a mess all the time. You cant just buy a new ice tray, you have to buy a whole new unit for $130.00. The warranty would have cost more than that so that is a moot point. All I can say is that this just shows me that they dont care about quality anymore. Just making as much money of all the consumers as they possibly can. Thats the truth!
Published: March 11, 2016
Patricia of Grass Valley, CA
Source: consumeraffairs.com

Only the noise it makes inside of it and the width inside of freezer is too
Only the noise it makes inside of it and the width inside of freezer is too small and the inside of refrigerator is narrow. Otherwise its okay. It is very narrow to me and it is not that deep and somewhat short. Has poor storage space and its not good for large items. Youd have to remove shelves for it to be workable. Its a beautiful black and the handles are nice. The outside of it is very perfect and it looks like it is made nicely. I like how it has wheels for easy moving. It definitely fit my pocketbook plus. Due to others I got a few discounts on it which made me very happy. I would buy it again if I need one and or had the money to do so.
Published: August 17, 2016
Chantal of Washington, DC
Source: consumeraffairs.com

My sweet wife purchased the Kenmore refrigerator/freezer seven months ago.
My sweet wife purchased the Kenmore refrigerator/freezer seven months ago. The purpose was to place it in our attached backroom and keep gourmet meats, game, wild fish and wild game fowl in the freezer, and store non-perishable refrigerated items in the refrigerator section. I am a gourmet chef and I enjoy cooking special meals for my wife, children and guests. She opened the freezer two evenings ago and found most of the meats were soft. We disposed of the fowl and fishes immediately. We inspected the meats and saved some. The next morning the freezer temperature was 20℉. Oh joys, the appliance works sometimes, and sometimes it doesnt. Not a good place to store food safely.She called Kenmore warranty and got a person quickly. Sure we can get someone out there in a few weeks. My wife attempted to get a serviceman quickly as we have, had expensive meats, some at $60.00 per pound. Next Tuesday was provided, sadly we needed to turn it down as we will be with our special son in a hospital that day. So the day was pushed out a week. Still it was better than a few weeks. Would I suggest buying an appliance from Kenmore, (company owned by Whirlpool), no, never, please do not. A device which works correctly, then fails, then works again. I am glad we noticed as I have had food poisoning twice which is very painful and can be life threatening.
Published: January 31, 2018
Tony of Crestline, CA
Source: consumeraffairs.com

Just had a tech from Sears come over after a week to order a part (circuit
Just had a tech from Sears come over after a week to order a part (circuit board). Guess what? It doesnt match anymore as new Kenmore/Whirlpool parts are not backward compatible. I was told to throw this $3K ref on the curb side and get a new one as it is unlikely repairable. I have never had refrigerator break down like this that cannot be repaired or issues with parts. Leave alone I had to pay $85 for the service call twice with no benefit.
Published: August 18, 2016
Srinivas of Gloucester, ON
Source: consumeraffairs.com

I purchased a Kenmore Refrigerator September 2011. It is Jan 2015 and repai
I purchased a Kenmore Refrigerator September 2011. It is Jan 2015 and repairman is telling me compressor has failed on this product for which I spent $1838.66 cash. Who would think after only 3 yrs this would occur, my 15 y.o refrigerator was still working when Sears delivered this piece of big metal box!!! and took the old one away. I am seeing online that this is happening to quite a number of consumers, some compressors are even failing at 2 yrs and less. Why is Consumer Affairs and/or the Consumer Protection Agency letting Sears/Kenmore get away with this? Shouldnt there be a class action lawsuit against a manufacturer who is selling a product knowing it is failing like this? I have spoken to several people and supervisors at Sears repair today and each has tried to show me with the Well we offered you a resolution, the resolution is to spend 1/3rd ($600) the cost of the refrigerator to let Sears repair it!!! (what a joke/gimmick) ...and being told I should have bought the protection warranty. If I would have thought for a moment a Sears refrigerator would fail the major part of its works in 3 years, most manufacturers give 5 yrs, I would have gone elsewhere to purchase. My thought was by the time I would need repairs I would be ready for a newer model anyway. My mothers Kenmore is now over 30 yrs old, my sisters is over 10. I will never buy another Sears product and will be sure to inform and warn everyone in my social media circle that Sears is no longer the company we grew up with and not to purchase their products because they do not stand behind them and will rip you off for more money on any appliance you buy from them..
Published: January 17, 2015
Willa of Avondale, AZ
Source: consumeraffairs.com

This refrigerator keeps all my food nice and cold. Have not had any mainten
This refrigerator keeps all my food nice and cold. Have not had any maintenance or replacements done on it. This is an excellent size refrigerator. Im able to comfortable go grocery shopping and not worry about if there is enough room in my refrigerator. It fits everything I need for all the meals and snacks for the week. This is a nice sleek designed refrigerator and it fits perfectly in with all my other kitchen appliances, as well as it add a special element to my home decor. I am very pleased with this purchase. This is an amazing valued refrigerator. One of the best purchases I have made so far. I dont see myself replacing this refrigerator for a very long time, and even if I have to I would replace with the same make and model.
Published: June 7, 2016
Kelly of Oh, Newark
Source: consumeraffairs.com

The side-by-side keeps items fresh and cool. I love the ice and water dispe
The side-by-side keeps items fresh and cool. I love the ice and water dispenser. The refrigerator size is very specific and spacious. Has drawers for almost everything and I have no problems fitting things in the refrigerator. The refrigerator appearance is very nice inside and out. Nice chrome outside and really nice on the inside. Spacious shelves for your everyday needs. I am satisfied with the price of 2,000. It does it purpose for being a Kenmore. Its all I need in a refrigerator. Its simple but convenient.
Published: June 4, 2016
Jeremy of Ga, Dacula
Source: consumeraffairs.com

Kenmore is a well known brand and been around for s long time. It has met m
Kenmore is a well known brand and been around for s long time. It has met my initial expectations but it is a little noisy when the ice maker is making and dispensing ice. I compared it to Samsung before my purchase and in the end the lower price swayed my decision. It has a good amount of storage room in the freezer and the ice maker always keeps us in full supply. I appreciate the clear movable shelves which give me the opportunity to change the configuration based on what I have in the refrigerator. But while the overall dimensions are 26 cubic feet I would like more storage in the freezer. The space is good, but would like it to be a little wider. Also the in-door pantry is good, but again not as spacious as I would like.
Published: March 5, 2018
Dennis of Deltona, FL
Source: consumeraffairs.com

Very happy of its design. It fit our kitchen space very well. The freezer w
Very happy of its design. It fit our kitchen space very well. The freezer was the winner. We used to store lots of food. It was problem free until we moved. We used it for 5 years. It fits your familys needs. I am very happy with the freezer space and the door space. Holds lots of bottles which is easily accessible. Lovely. Stylish, fits my kitchen deco very well. Since we have all appliances in black and silver it fit in very well. It was not reachable for my hopping toddler, which made things hassle free. We bought it for around 1200 dollars and do not regret it. We got a good resale price when we moved since it was in good condition. Its a bit pricey but completely worth it. I would recommend it over other brands any day.
Published: July 22, 2016
S. of Magnolia, DE
Source: consumeraffairs.com

These refrigerators use LG components which fail in their first 3-4 years i
These refrigerators use LG components which fail in their first 3-4 years if youre lucky. They will fail again several months or a couple years after. You will be up to your ears in repair bills and have to transfer spoiled food to a reliable old refrigerator.
Published: April 21, 2021
B. F. of Gilbert, AZ
Source: consumeraffairs.com

This refrigerator was a perfect size for my house. Our very old and outdate
This refrigerator was a perfect size for my house. Our very old and outdated fridge just went out and then we found this one. We actually got a great deal and it was a great purchase. I recommend this to anyone. Affordable and modest. I wouldnt recommend if you have like ten kids but great size for the average family. Perfect amount of freezer space along with fridge space. This refrigerator looks like an average fridge. It is sleek and very pleasing to the eye. I would totally recommend. I got a white one, just the regular kind. It kind of reminds me of the one my gran used to have. So its good, nothing fancy. I would say I got what I paid for. Very reasonable price with all the needed features. It was large enough for me and my husband and fit well in our kitchen. It is also nice and quiet not like our old fridge. So I got the bang for my buck.
Published: August 3, 2016
Teresa of Las Cruces, NM
Source: consumeraffairs.com

Model 10673206300 - mom and I purchased this in 2005. Was told by salesman
Model 10673206300 - mom and I purchased this in 2005. Was told by salesman that this should last without problems for 15 to 20 yrs. Explained to clerk that week - really needed something to suit our needs. We are both disabled and live on a fixed income. We purchased the warranty and early on in 2005, the drawers had to be replaced. For the past month the fridge has leaked off and on. We attempted to repair but was unable. Called sears today - they want $75.00 to diagnose and was also told it would probably be $200.00. Or I could sent Sears $39.99 monthly and pay only $60.00 for the diagnosis. I was struck by the fact that the first question asked by automated system is ...is fridge leaking? Lets me know that sears is aware of this defective product. NEVER AGAIN Will I BUY FROM SEARS.
Published: December 19, 2014
Joyce of Fredericksburg, VA
Source: consumeraffairs.com

Good. Best so far. I love the design too. It is sleek and unique. I receive
Good. Best so far. I love the design too. It is sleek and unique. I receive lot of compliments on the refrigerator for its function and durability. Size is perfect and apt for our needs. I really love how it fits my kitchen space. I would definitely suggest to buy this. Perfect for my needs too. Appearance is really good. Design is what everyone compliments on!!! I like the color black in that as it gives a different look altogether. Definitely a must buy product. It is ok when we talk about the value. It is slightly expensive. But I like its function so can deny the fact it can justify the price. Really good and recommended.
Published: August 15, 2016
Shilpa of Sandy, TX
Source: consumeraffairs.com

Works great. Keeps food perfect! The freezer keeps everything ice cold. Lov
Works great. Keeps food perfect! The freezer keeps everything ice cold. Love the space. Does not take up a bunch of unnecessary energy. Very economical and convenient. One of the best refrigerators I have ever had. Worked well with all my food being in there, a lot of room for my snacks as well for the people who eat them. I also put drinks in there. Very huge and fit everything in there like I even have room left over for more food for the next day I want to shop for food. Very big refrigerator. I like the stainless look of the refrigerator and was a very good fit with my other appliances. The size of my refrigerator fit perfect and fit into the space I had for it. It was not too overly large but inside space was very good to fit all food product of ours we buy into. The appearance was very pleasing to the eye and I got a lot of compliments from family and friends and relatives about it. The inside looked very nice and the drawers also were nice to the eye. I love Kenmore products. They are very high quality and a brand you can count on. My refrigerator works great, has the right temperatures and plenty of room. I would definitely buy another in the future.
Published: November 7, 2016
Marguerite of West Warwick, RI
Source: consumeraffairs.com

It hasnt given us any real problems over its lifespan other than it makes a
It hasnt given us any real problems over its lifespan other than it makes a very loud thumping sound when shutting off. It still runs perfectly though. It is definitely big enough for a regular sized family of 3 or 4 people. The only time there isnt enough room is when we are hosting a gathering. It has a very basic appearance and is white in color. I wouldnt say theres anything special about the appearance but that isnt why we bought this model. It is more of a bargain refrigerator so I think its a great value. I want to say it was around $1000? No repair bills of any kind so we cant complain.
Published: July 24, 2016
Todd of Heath, OH
Source: consumeraffairs.com

I purchased a brand new Kenmore refrigerator 8/2018 and the compressor blew
I purchased a brand new Kenmore refrigerator 8/2018 and the compressor blew 9/27/2020. I called to set an appointment date for service and they failed to show. My appointments are now continuing to be rescheduled later and later in the month. This has changed every other day via text or automated calls from 10/6, to 10/7 to 10/19, to now 10/20! I have received no explanation as to why my appointments keep getting changed and no acknowledgment regarding a service request for a refrigerator which is an ESSENTIAL household item.I’ve expressed that I have 3 children in my home and that I was buying ice to preserve milk and eggs in coolers. I’ve lost wages leaving work for a service that never occurred, in addition to losing all my food in the refrigerator and freezer! No coverage because I didn’t purchase an extended warranty. I paid $170 for an outside technician to come Evaluate and repair but I have to have a Sears technician inspect it. The compressor is covered under the manufacturer warranty but I’m responsible for the service visit fee- no problem, if I can only get someone out to do the service. I never imagined that I would have a major part go in just 2 years. All my appliances are Kenmore????
Published: October 8, 2020
Theresa of Pennsauken, NJ
Source: consumeraffairs.com

We bought our brand new Kenmore Elite just 2 years ago and it suddenly stop
We bought our brand new Kenmore Elite just 2 years ago and it suddenly stopped working. After waiting 2 weeks for the repairman to show up, he tells us it is the compressor that went. He tells us it is under warranty, however the cost to install will be $380. He says that the actual manufacturer is LG. We thought it was Whirlpool. We would NEVER had gone with LG as our choice. Our refrigerator still looks BRAND NEW, however the repairman says he can’t guarantee the new compressor won’t break again because they are junk products from LG. Don’t buy Kenmore products.
Published: December 2, 2018
JoEllen of Sterling, MA
Source: consumeraffairs.com

Ive never been able to get ice and water in a cup while looking away at my
Ive never been able to get ice and water in a cup while looking away at my kids before... With this fridge I can! Thankfully Ive had no issues. Its perfect. I can fit all my kosher, my husbands gluten free, my daughters lactose-free, and my sons vegan food in this fridge, WITH room for wine and beer. It fits perfectly with the style of our kitchen, doesnt get fingerprints on it, and looks absolutely seamless. Mels and molds with our other Kenmore products. Its really expensive looking, looks to be a designer, ten thousand dollar fridge and it totally fits perfectly with my modern style with all of its chrome and stuff.
Published: June 30, 2016
Victoria of Americus, GA
Source: consumeraffairs.com

After 30 years of faithful service, we decided to replace our old refrigera
After 30 years of faithful service, we decided to replace our old refrigerator mostly because of the energy usage. After a considerable search, we decided to purchase a new Kenmore Refrigerator, Model 795.7943, and treated ourselves to having an ice maker. Fortunately, we purchased an extended warranty. A couple of months after delivery and installation, we started to have problems with the ice maker. The ice cubes were coming out hollow and water was spilling over the side of the fill tube. The service tech came out and told us there was a problem with the ice maker so he ordered a replacement. We went through this process several times with them replacing the ice maker and valves almost each time. One of the service techs said our water pressure was too low, it measured 55 psi. Finally, one of the service techs said that we should get the refrigerator replaced.We contacted the customer service people and they started the process to do that. Then they forgot about us. I called them back and they could not find any records of the replacement process being started. They said we had not had enough service calls to justify a replacement. We went back and forth for a couple of months and I finally gave up. I ended up re-leveling the refrigerator myself and the problem went away.After a year of no problems, it started again. We started to get hollow ice cubes again and the water was pouring over the fill tube. We called for service once again. The person on the phone diagnosed the problem over the phone and told us the problem was the water valve, so she sent one out. The service tech showed up and proceeded to check out the ice maker. He defrosted the inlet tube, put everything back together and left with the new water valve. He told us that as the outside temperature gets colder, we could expect to have the problem come back all winter, because the water pressure is too low. He said it needs to be 75 psi for it to work properly.I reviewed the manual again, and it says that the water pressure must be between 40 and 120 psi. I had contacted the city about the low water pressure, but they said that the 55 psi that we have is all we are going to get. I wonder how many other people get the same runaround from Sears and how they can justify selling an inferior product and do nothing to correct it.
Published: November 26, 2015
Roger of Pomona, CA
Source: consumeraffairs.com

Had a Kenmore refrigerator before and never had any problems with it. Kept
Had a Kenmore refrigerator before and never had any problems with it. Kept food fresh and everything was always cold as well. It always functioned. The freezer was amazing. There was also ample room to store everything that I needed. The only thing was that I wished it had an ice maker.
Published: December 8, 2015
Kimberly of Wallingford, CT
Source: consumeraffairs.com

After reviewing the Sears website and looking at the complaints I have disc
After reviewing the Sears website and looking at the complaints I have discovered that the Kenmore Elite has a known issue with the compressor. My fridge is only a little over a year old. The tech ordered my part on Jan 3rd and it still as of today 1/17 shows that the order is pending. Meanwhile my family is trying to live out of a mini fridge. After all the complaints and bad service reviews it should be that they have these parts on hand. This service and inability to get me my part is unacceptable. I spent over 3K on this appliance and to have it go out so soon after purchase is frustrating and I am not getting any answers. I dont recommend Sears.
Published: January 17, 2018
Stacie of St. Maries, ID
Source: consumeraffairs.com

It looks great, regulates template properly, easy to clean. There is not a
It looks great, regulates template properly, easy to clean. There is not a lot of frost build up so the freezer holds food great. I have had mine for 6 years and would recommend it to anyone. Easy to move if needed.
Published: November 10, 2015
Kelly of Miami, FL
Source: consumeraffairs.com

Never had any issues with the temperature control. Numerous drawers inside
Never had any issues with the temperature control. Numerous drawers inside which keep everything separate between me and my housemates. It is a great size for a small household. Plenty of both fridge and freezer space. Love the amount of door space. Drawers are also spacious. Love the black color. Makes the magnets we collect pop. Its very sleek and easy to clean. It matches the rest of our kitchen decor. We couldnt be happier with it. The cost was very reasonable and has stayed working with no problems and little to no maintenance. It looks like it is worth much more than it costs.
Published: July 9, 2016
Martha of Highland, MI
Source: consumeraffairs.com

Kenmore refrigerator 2007 (manufactured by LG) malfunctioned when the insid
Kenmore refrigerator 2007 (manufactured by LG) malfunctioned when the inside lights did not go off upon closing the doors. Heat buildup caused the control panel encasement to explode off its binding and heat from the bulbs scorched the light bulb receptacle and melted the butter inside the butter enclosure, and sent it down the whole side of the door. A dog can container was actually hot to the touch from this and the unit had to be unplugged because the bulbs (from the heat) melded to the unit. A fire would definitely have ignited had I not opened the door when I did.
Published: September 6, 2011
Janet of Westhampton, NY
Source: consumeraffairs.com

It runs quiet, keeps the food fresh, only need cleaning maintenance once ev
It runs quiet, keeps the food fresh, only need cleaning maintenance once every six month. I have had not a big problem with the refrigerator. The defrost resistance was changed once. It is the perfect size for a small family of 3 to 4 persons. It can fit all of my needed items and it is possible to adjust the thermostat to keep the food in a perfect state. It has a very attractive appearance, it does not occupies a large space in the kitchen. The ice dispenser has a good appearance. The cabinets inside have the ideal shape to keep meats well refrigerated while having a nice appearance. It has a very good value for the money I paid. It has had only one failure due to electrical problems not related with the refrigerator itself. The maintenance is very easy, only cleaning and basic visual checking.
Published: November 27, 2016
Henrique of Miami, FL
Source: consumeraffairs.com

My Kenmore refrigerator is 2 years old. The freezer compartment keeps short
My Kenmore refrigerator is 2 years old. The freezer compartment keeps shorting and will defrost and refreeze again. This has been happening for 2 months while I have been waiting for Sears service because they no showed on me 2xs! I finally gave up on them and called a local repair company to come out today. They said the error is on the compressor and it is failing. I need a new compressor and with parts and labor it is close to $1000! He just left another home with the same refrigerator and the same exact problem! Apparently the product only has a 1 YR warranty! What a ripoff! I spent close to $2000 on this and now I have to get a new refrigerator or fix this piece of crap... which isnt guaranteed! Dealing with the Sears service department has been a joke and quite honestly I am at my wits end! Of course they are backed up for months for repairs when all of their products are failing! These Kenmore products apparently are not what they used to be and who is going to protect the consumer who is paying a small fortune for them! They should be recalled immediately! Very bad business.
Published: October 13, 2018
Michele of Sewell, NJ
Source: consumeraffairs.com

My Kenmore fridge performed very well. It is always quiet and is very energ
My Kenmore fridge performed very well. It is always quiet and is very energy efficient. I would recommend this fridge to anyone that needs a reliable fridge. The Kenmore fridge was a bit on the small side for my size of family but is the right size for other families. It fits everything that it needs to. The overall appearance of the Kenmore fridge is awesome. It is beautiful to look at and very easy to clean. The black fridge hides fingerprints and always looks clean. The size of the Kenmore fridge is great for the price. It is a very good value for the appearance and size of the fridge. The black fridge is definitely worth the reasonable price that was paid for it.
Published: August 18, 2016
Misty of Spokane, WA
Source: consumeraffairs.com

The Kenmore refrigerator was a side by side. The size was good, the freezer
The Kenmore refrigerator was a side by side. The size was good, the freezer fairly large. We had very little trouble with the Kenmore. The reason we bought a different refrigerator was because we remodeled the kitchen and the color did not match.
Published: December 24, 2015
Martha of Bowling Green, KY
Source: consumeraffairs.com

It just works really good. Im happy with it. It keeps things very cold and
It just works really good. Im happy with it. It keeps things very cold and has a lot of room. I have no problems with it. I enjoy using it and looking at it. Ive always had a small refrigerator so when I purchased a new one, space was a big issue for me. I am happy to say that I made the right choice. The fridge looks really nice in my kitchen. It makes the kitchen appear beautiful! I like just looking at it everyday. I got a good deal when I purchased this fridge. The value of it is great. Im glad I got it now. I wouldnt have another.
Published: November 2, 2016
Karen of Glen Mills, PA
Source: consumeraffairs.com

It was just like every other refrigerator, but I never had a problem with i
It was just like every other refrigerator, but I never had a problem with it. The refrigerator had plenty of space and had settings for the temperature I preferred. I loved the setup of the shelving and I dont know what else to say about a refrigerator.
Published: November 16, 2015
Devin of Chincoteague Island, VA
Source: consumeraffairs.com

There are lots of things to consider when making big purchases. I compare p
There are lots of things to consider when making big purchases. I compare prices and size and if things have the options my family needs I believe that overall Kenmore has met our expectations. I liked its size, the space inside both compartments, the price, and how long it lasted. Im sure it also had to do with the stores I like, what they carry and the variety to choose from but I wish you could have more colors. Im a person who has lots of colors in my life and home and I would also like that they make their other products so people can match things if they choose to. I also think since the times are changing quickly that the fridges should show it. I seen one recently that you could see inside without opening the door... things like that really catch your eye. I also enjoy when I dont have to go far for a deal and when companies try to have lowest price and availability and good warranty.
Published: February 19, 2018
Rose of Philadelphia, PA
Source: consumeraffairs.com

We have loved our fridge/freezer. Makes ice quickly and crushes nicely. We
We have loved our fridge/freezer. Makes ice quickly and crushes nicely. We have little ones and having the lock button on the water and ice dispenser is a nice feature. There is plenty of space for everything. Would recommend. The size is very nice. We are able to fit an entire pizza box inside the fridge which is really nice. The drawers hold a lot and the storage in the door adds a lot of extra space. The appearance of the fridge is beautiful. Doesnt smudge too easily. It has a sleek design and goes with any decor. The handles are perfectly placed and look great! The fridge is a great value for the money. We did a bit of shopping around and researching before making our decision. This fridge was a great buy.
Published: October 28, 2016
Kierstin of Maple Valley, WA
Source: consumeraffairs.com

Besides the obvious of great price, the style was perfect (side by side) wi
Besides the obvious of great price, the style was perfect (side by side) with great features like on door filtered water and ice dispenser. But the best part was while it was the brand with the shortest exterior depth, it still provided a large interior. Also, it was very quiet which was one of the features that was most important. Finally, the service plan was excellent since it include an annual maintenance feature.
Published: December 21, 2015
Linda of Mill Valley, CA
Source: consumeraffairs.com

It keeps everything fresh and great. The ice maker is fast and water comes
It keeps everything fresh and great. The ice maker is fast and water comes out tasting fresh. It has tons of room in both the fridge and freezer, and saves energy. I have a big family so I need a lot of room in a refrigerator. I really love it so much. It was worth what I paid for it. Ive had it for a while and still worked great.
Published: April 1, 2017
Amber of Stockton, CA
Source: consumeraffairs.com

It has a reset capability, which comes in handy when you change the water f
It has a reset capability, which comes in handy when you change the water filter. The cubes and crushed ice tend to get stuck but nothing you cant use your hand to fix. Its not the biggest especially if you have a big family, its more than perfect for smaller households. The freezer is pretty standard as well as the actual fridge part. Its sleek and stainless steel. It does dent pretty fast though, any of the slightest hits could leave a small impact. Needless to say its pretty easy to clean. I dont recall how much I purchased it for, but it must of been a great value since I purchased two of the same product.
Published: February 26, 2016
Jane of Dearborn, MI
Source: consumeraffairs.com

We bought a Kenmore refrigerator from Sears in April of 2015 and in the las
We bought a Kenmore refrigerator from Sears in April of 2015 and in the last few weeks it started having a problem with cooling. We called a Kenmore appliance repair 800 number and a repair person came out within 3 days. They checked it, cleaned the coils and charged us $294. The refrigerator did not improve and in fact stopped cooling at all. We called the Kenmore repair number again and this time it took them at least 10 days to come back and when they finally returned we were told that the compressor was out and that it would cost $941 to repair. That is absolutely unacceptable for an expensive refrigerator to be 4 years old and stop working when the average life expectancy should be between 14 to 17 years. This speaks volumes about the poor quality of this product. I think that Kenmore should be embarrassed to have a product that doesnt even come close to living up to the standard that it claims. As a consumer, I have no respect for a company that only thinks of themselves with no concern for the hard earned dollars that are required to purchase their product. Consumers! Save yourself the hassle and money and purchase a different brand.
Published: May 15, 2019
Teresa of Norman, OK
Source: consumeraffairs.com

Compressor broke within 2 yrs. Still under warranty but almost 2 months now
Compressor broke within 2 yrs. Still under warranty but almost 2 months now and still not fixed. Had us wait all day to come out to fix and then called after 5 and told us we had to reschedule. Finally showed up and found they ordered wrong part. Gotta wait again. Thank God we could borrow my sons old old fridge otherwise we would be completely WITHOUT a fridge. Sears told us to notify our insurance company for loss of use!! Thought I was buying quality product but all we got was a high priced cheaply made refrigerator and very very poor customer service. And they are very aware of this problem but not seeing any recalls. Never again Sears! Kenmore! LG!
Published: July 2, 2019
Joanne of Newton, IA
Source: consumeraffairs.com

I have no trouble out of it and it works like new and I have had it over 5
I have no trouble out of it and it works like new and I have had it over 5 years now and I will recommend to anyone. I am very happy with it and I would get another one. I dont know the size but its side by side and has a built in ice maker and fruit saver and lunch meat storage and its big. Its white and has two storage container and it takes up most of my kitchen space but I have a lot of storage and it holds a lot of food. It cost a lot but it was worth it. I pay a lot but I know it will last and I wont have to buy another one for a long time to come and I like it and I had a choice of plenty.
Published: June 1, 2016
Juanita of Asheville, NC
Source: consumeraffairs.com

The refrigerator has great efficiency when keeping items cold, and would no
The refrigerator has great efficiency when keeping items cold, and would not overuse the electricity. Very happy with the freezer. Its quiet, efficient, and has enough room for meats and veggies. Perfect for couples. Also, it fit quite easily in the kitchen, though not too convinced with the doors opening side by side. Would recommend to get if kitchen isnt so cluttered together. The appearance is very basic with the stainless steel, it isnt too flashy or too simple. But, it scratches easily when putting things on the doors like magnetic objects. Also, I feel like it is overpriced because its a very simple refrigerator and its functions arent very complex at all.
Published: April 10, 2017
Julio of Edinburg, TX
Source: consumeraffairs.com

I purchased a high end Kenmore Elite refrigerator and it worked great for a
I purchased a high end Kenmore Elite refrigerator and it worked great for a total of 18 months before the compressor died. I kept trying to call Sears support (non-support) and I kept getting people in India that could hardly speak English. After days of contacting, I finally got a response from support on Twitter. They gave me a contact number to call. Of course it was once again India and when going over the issue again they said I had no warranty. I explained it was a Kenmore 5 year warranty for the compressor and they said no. Anyway, they set up an appointment for a tech to come out. Two days later I get an automated call from Sears to call them at that same India 800 number. The automated menu system said I have no appointment. After pressing 0 a dozen times I get to talk to someone that could almost speak English and they said they have to reschedule my appointment which will be 2 weeks out. I had no other choice at this point. All of my food is ruined so I went out and bought another $800.00 fridge just to get by while my $2899.99 fridge sits dead waiting for service. The tech came out and said he will have to order the compressor and it will cost me an extra $330.00 to have it installed AND that it will only last about a year and a half. Well... I am screwed! Thanks for the hard time screwing Sears, Kenmore and LG! I found that these refrigerators are actually LG.
Published: December 6, 2017
Larry of Atmore, AL
Source: consumeraffairs.com

The real problem with refrigerators these days is the flimsy plastic that t
The real problem with refrigerators these days is the flimsy plastic that they are made of will break if you drop something or pull hard. The drawers are particularly fragile. Plus, in the last one I purchased, they took the egg container away.
Published: August 29, 2019
Cheryl of Mcconnells, SC
Source: consumeraffairs.com

The performance of this refrigerator is outstanding. Its the best fridge ou
The performance of this refrigerator is outstanding. Its the best fridge out there, in my opinion. I really recommend you to get this. Just make sure you get the right one! The size of my refrigerator is crazy. There is so much storage. The size blew me away the first time I saw it. Just be careful now it looks a lot bigger than it shows in its picture, so dont be fooled thinking its small. The appearance of my refrigerator is great! Its so shiny you can see your own reflection. The perceived value is outstanding. The price is just right and the overall quality is 100%. This is my opinion by the way so dont go off what I say about the value, I hope I had great advice.
Published: March 23, 2016
Bob of Alexandria, VA
Source: consumeraffairs.com

I bought a Kenmore Elite refrigerator in 2015. By 2018, it was no longer co
I bought a Kenmore Elite refrigerator in 2015. By 2018, it was no longer cooling properly. The product was still under warranty, so I called Sears to schedule a repair. The earliest they could send a technician out was 8 weeks. It was summer, and I have 3 little kids to feed, so after a week of living out of a spare mini fridge in my garage, I called several other repairmen. No one would touch it. They all said that Kenmore is really made by LG and they are known to have major issues. One tech said he doesnt work on LGs because its not worth my time - it will break again and I will have to be out here every few months. Sure enough, when Sears finally did get to fix it (replaced the compressor) it broke down the following year. A different tech boosted the Freon in the line and said these refrigerators are known to have leaks in the line. As I write this, my fridge is not working again and I am dreading my call to Sears - their customer service is terrible. My 5 year old refrigerator is worthless. Long story short: I used to trust Kenmore products. Never again. Do not buy!
Published: July 22, 2020
Anne of Coram, NY
Source: consumeraffairs.com

The Kenmore Refrigerator was quality. It always kept things cold and frozen
The Kenmore Refrigerator was quality. It always kept things cold and frozen and never really gave much trouble. Ice maker was a plus once I hooked it up. Its too costly to have tech to do it. But the biggest issue was the door shelves and shelves within the refrigerator itself, they werent put together very well and were held up by plastic tool notches that slipped out too often and made a mess when they did. The door shelves need improvements, both in strength of the shelf itself but definitely in the way they are connected to hold weight. Nevertheless, the Kenmore Refrigerator has met my expectations.
Published: February 22, 2018
Jeffrey of Boone, NC
Source: consumeraffairs.com

I cannot give them zero stars. Purchased a Kenmore Pro refrigerator in 2017
I cannot give them zero stars. Purchased a Kenmore Pro refrigerator in 2017 and quit cooling on 6/2/2020. Almost made it 3 years. I did some reading and troubleshooting and found that the good old LG linear compressor is bad. Called Sears and they explained that the compressor has a warranty but the labor is not covered? Repair tech showed up this morning 6/15/2020 to take a look. Compressor is bad. Will cost $493.00 to repair!!! You pay over $3000 for a refrigerator and then need to spend $500 every 3 years? Please do yourself a favor and avoid, Sears, Kenmore, and LG refrigerators at all costs.
Published: June 15, 2020
Roger of Jasonville, IN
Source: consumeraffairs.com

The Elite was purchased November 2011. The repairman is here after a 5 day
The Elite was purchased November 2011. The repairman is here after a 5 day waiting period. The refrigerator had lost cooling first in the freezer and then the upper refrigerator. He found the freon to be low. Now to fix it first is a process to find the slow leak, then order the parts and then repair it. This process will take 1 to 2 weeks. The cost for repairs will be around $700.00. I was informed that the compressors on these refrigerators commonly go out... Maybe not a good purchase. The refrigerator is out of warranty and I did not purchase an extended warranty. I have purchased Kenmore products for 30 years or more and this is the first one that has been a lemon, a very costly lemon.
Published: March 14, 2017
William of Buchanan Dam, TX
Source: consumeraffairs.com

Great fridge/freezer combo. Big freezer section with ample ice maker tray.
Great fridge/freezer combo. Big freezer section with ample ice maker tray. Fills quickly. Easy controls in the fridge for temperature control. Big deli meat drawer. Crisper drawers could be deeper. The fridge and freezer are plenty big. Movable shelves are very handy for larger items. Lots of shelving on the door, holds plenty of condiments and our water pitcher. I love the look of this fridge. Ive never been a fan of side by side fridge and freezer combos. I like the top and bottom unit with the freezer on top. The stainless steel option looks really awesome! This fridge is a great value. We had a similar fridge for a little over 10 years, but we needed more capacity. For my money, this fridge is absolutely perfect.
Published: February 29, 2016
Jonathan of Ocoee, FL
Source: consumeraffairs.com

We have owned this refrigerator for 9 years and never had a problem! The ic
We have owned this refrigerator for 9 years and never had a problem! The icemaker and water dispenser work great! I like the side by side. It is very handy. The only problem is with the side shelves. 2 have broken. I guess the plastic isnt very good! The size is a great size and holds everything. My next refrigerator would be the same brand but have more durable shelves on the side. I love the appearance. It wont show hand prints like others that I have seen and owned. I like how the ice and water compartment looks. It is hard to keep the bottom dry clean. Refrigerators are crazy expensive. This one was average price for what we wanted. I would definitely recommend this brand and this design. It has worked great for our family.
Published: August 11, 2016
Shelli of Lenexa, KS
Source: consumeraffairs.com

This refrigerator has been a blessing all the while I have used it. I have
This refrigerator has been a blessing all the while I have used it. I have never had any problems with it. I enjoy this brand and this product. This fridge is perfect for me and my family. I would definitely encourage it to my friends and family to use. This item never breaks down and keeps working all the time. My refrigerators color is just the right color I like. It is black and that is my favorite color in the whole wide world. I would not trade it in for another one for any reason. The value of this item is still the same I believe. It still works as good as before. I paid a decent price for it and I think I got a great deal on it. This brand is the best.
Published: June 16, 2016
Carl of Banning, CA
Source: consumeraffairs.com

We bought a Kenmore refrigerator just over one year ago, and now it wont st
We bought a Kenmore refrigerator just over one year ago, and now it wont stay cold (this was our 3rd fridge because the first two broke down leaking within the first couple weeks. They were under warranty so they were replaced). Anyhow, this third fridge lasted a whole year.... ridiculous. We spent $1,000 on the appliance. Average lifespan of a fridge is about 7 years. Our warranty was one year, therefore we had no warranty left. When trying to call to talk to someone I could never get through EVER. I tried several times. I then tried the chat service. I made an appt (only time available was a month out). I tried several times through the chat service to complain about the fact that we have only had it a little over one year. No one could help me, they would just say sorry, for the inconvenience. I continued to get the runaround. They would just send me to all different departments via the chat service.I also tried four different phone numbers (that were either given to me on their online chat service or phone numbers I saw on online) however, ALL the different phone numbers linked me back to the same automated service. I was on hold for over one hour and hung up because no one answered. NO ONE helped me. I am shocked. Since we have only had the fridge for a little over a year, I felt that it would be nice to talk to someone about this and hope to get some sort of discount. Never will I ever purchase a Kenmore appliance again. Awful support and customer service. I have never written a negative review before so please take this in consideration. I would hate for anyone to waste as much time as I did.
Published: July 3, 2019
Sarah of Portland, OR
Source: consumeraffairs.com

LOOK GREAT and loved this Kenmore Elite fridge for 14 months, then spent $9
LOOK GREAT and loved this Kenmore Elite fridge for 14 months, then spent $99 twice to correct design flaws in the ice maker over the next 9 months. At 30 months, compressor failed. Parts under warranty but labor will be $520, obscene cost except when you consider how many repair trips it may take to get poor quality parts to work. $100/month for cold food. Off to the dump.
Published: December 11, 2018
Fred of Bismarck, ND
Source: consumeraffairs.com

Kept everything fresh. No problems with leaking or breaking. Lots of room i
Kept everything fresh. No problems with leaking or breaking. Lots of room in freezer! Convenient size and held up to weather conditions in a garage. Perfect size to fit lots of stuff without being bulky. Top freezer gives a lot of freezer space. Much more than a pullout drawer freezer. Clean-looking outside. Neutral white color, clean-looking glass and drawers inside fridge. Sleek-looking. No complaints! Great fridge for reasonable cost. Not much change in electric bill adding this as a secondary garage fridge. I got it with a coupon too so it was a great value.
Published: June 4, 2016
Amanda of Lancaster, PA
Source: consumeraffairs.com

My previous refrigerator stop running and the Kenmore was on sale and I was
My previous refrigerator stop running and the Kenmore was on sale and I was fortunate enough to buy it. It was the right price and size that I needed at the time of purchase. I enjoyed it. I like the space inside, the shelves and the vegetable trays. I also liked the freezer space as well.
Published: March 1, 2018
Rita of California City, CA
Source: consumeraffairs.com

Bought my fridge 2.5 years ago. The cooling element for the fridge had stop
Bought my fridge 2.5 years ago. The cooling element for the fridge had stopped working but the freezer is still operating. Sears repairman had to order new part 2 weeks before he can come back out to replace the part which was delivered 5 days after his service call. 2 weeks without a refrigerator because Sears does not have enough repairmen.
Published: November 27, 2017
Dona of Savannah, Georgia
Source: consumeraffairs.com

We always wanted a stainless steel refrigerator that was spacious on the in
We always wanted a stainless steel refrigerator that was spacious on the inside. We had a Sears account already and the Kenmore refrigerator has been very reliable since we purchased it. The Kenmore is a nice looking refrigerator with water and ice dispenser and I really like the double doors, and having a freezer on bottom. It also has plenty of room. But I discovered that the interior lights do not go off when the door is closed. I read later that they had an issue with that, but we did not get it resolved.
Published: February 24, 2018
Jennifer of Cleveland, TX
Source: consumeraffairs.com

Our new refrigerator (Kenmore Elite) has had 2 repair calls. Not working. W
Our new refrigerator (Kenmore Elite) has had 2 repair calls. Not working. We have a warranty. I have lost all our food since almost 2 months ago. Taking time off work. Late going back to work. HELP!!!! LOSING SLEEP AND TIME OFF JOB!!! OH, NO FOOD REPLACED YET!!!
Published: January 16, 2018
Tracey of Greenville, SC
Source: consumeraffairs.com

Good quality and reliable and dependable. Last for years. Its a great deal.
Good quality and reliable and dependable. Last for years. Its a great deal. I am really happy with it. It really keeps up with our family demands. I would really recommend this fridge. It is great and I am content and happy with its use. I have gotten really good use out of this fridge. Sleek and stylish, fits in with the decor and style of my home. Its compact and fits right in my kitchen space. Not at all bulky. Really a durable fridge. You can expect to get a lot of use out of it. I truly love the craftsmanship of this fridge, it stands up to its name and reputation.
Published: May 25, 2016
Maria of Nj, Lakewood
Source: consumeraffairs.com

Very satisfied with performance. Would recommend this to others. Was always
Very satisfied with performance. Would recommend this to others. Was always happy with this. Would buy next time one of these. In the future will hope this is modernized some more. The refrigerators size is a good because everything fits well in there with plenty of room for everything else. The appearance for this refrigerator is excellent because it looks pretty and cleans real well. I always get compliments on this refrigerator. I am satisfied with the value of this refrigerator compared to others. This is a good value.
Published: November 28, 2016
Carlota of San Antonio, TX
Source: consumeraffairs.com

After only 15 months of usage, our $2500 Kenmore Elite (LG) fridge had a co
After only 15 months of usage, our $2500 Kenmore Elite (LG) fridge had a compressor fail. 8 days without a refrigerator and labor costs not covered. Repairman said hes seeing a LOT of these boxes have compressors fail, so buyer beware. Extended warranty is outrageously prices -- probably because its likely to fail yet again. I expect a class action suit at some point based on reading online about faulty LG compressors in both Kenmore and LG refrigerators.
Published: July 19, 2017
Brian of Delaware, OH
Source: consumeraffairs.com

Sleek. Both freezer and fridge are very spacious. Keeps the inside at a coo
Sleek. Both freezer and fridge are very spacious. Keeps the inside at a cool 38 degrees at all times. I can fit all of my needed items inside the fridge and freezer with more room to spare and I have a lot of stuff inside of both the fridge and freezer. Plus the ice making machine is in the freezer but I still find that I have more than enough room. Its stainless steel on the outside which is so shiny you can see your reflection. It is super easy to clean. The ice and water maker match beautifully with a black finish. There is also a night light on the water maker. It will match any kitchen with the beautiful stainless steel. It was on the pricier side but is well worth it. It looks like I paid a million dollars but in reality I got it for a steal in terms of how it has benefited my household.
Published: December 2, 2016
Nikki of Fontana, CA
Source: consumeraffairs.com

Highly effective for use indoors and during seasonal celebrations. It has e
Highly effective for use indoors and during seasonal celebrations. It has enough space to store up food items. It produces ice for making smoothies and iced cold water when needed. Easy to clean and efficient in cooling and freezing produce. Two door compartments. With ice block and cold water compartment on the outside for the production of ice and cold water. The fridge compartment is inevitable at all times. Very useful for the storage system required for produce. The height and width are just as needed for the purposes for which it is designed. The color of my refrigerator is bronze and shiny. The handle is white and it is made of a durable plastic handle. All of these add to the overall satisfactory needs of my refrigerator. Well, my refrigerator is of a great value in the interest of my household and kitchen appliances. All that is needed easily fits in and we do not struggle with not enough space at all.
Published: August 18, 2016
Jee of Cedar Hill, TX
Source: consumeraffairs.com

My Kenmore refrigerator has been running strong for 20 years! We have never
My Kenmore refrigerator has been running strong for 20 years! We have never needed a single repair. It doesnt even look outdated. No one would know its 20 years old and has been in 3 homes as we have moved.
Published: November 15, 2015
Lisa of Billings, MT
Source: consumeraffairs.com

The water dispenser is awesome. There is a lot of room, easy to clean, fair
The water dispenser is awesome. There is a lot of room, easy to clean, fairly quiet. The stainless steel version is easy to clean as well no smear marks. We had to get counter depth cause of where we put it in the kitchen but its perfect for what we need. There is still plenty of room to store food. It looks fantastic and stays clean making it look like new everyday. We get tons of compliments on the fridge by our guests. Very great fridge. The price compared to other fridges is very good, counter depth in general costs more than normal fridges but if you have limited space this is for you.
Published: May 26, 2016
Mike of Sterling Heights, MI
Source: consumeraffairs.com

My family had several Kenmore over the years. We have one in the garage, we
My family had several Kenmore over the years. We have one in the garage, we had in our kitchen for years and its still going strong after 20 plus years now. I dont know what wed do without the 2nd fridge and a dorm size isnt big enough. The older one in the garage we use for overflow and drinks. Its great for keeping watermelon, cold and not taking tons of spaces in the kitchen fridge. If Kenmore makes products that last that long theyre doing something right.
Published: April 3, 2017
Eric of Bellevue, WA
Source: consumeraffairs.com

The refrigerator is reliable, expendable, and trendy. Right now the feature
The refrigerator is reliable, expendable, and trendy. Right now the features I love because it’s a big improvement since my last refrigerator, and I can’t complain about the space. I have more space for food and dont have to depend on a whole freezer to store extra food. Also, with the extra space, it keeps my food fresh and cool instead of spoiling quicker than other refrigerators because of the lack of space. It’s also slim fit and tight storage which also keeps your food and beverages fresh over time. I love that the water is purified and I don’t have to buy a whole water filter system because with a system you have to replace every three months which can cost more money over time. When you can just buy a refrigerator with natural water filtration system and contain less contaminants than any tap water or water bottle brand you can find in the market or any stores out right now. The water is ph7 and up which means it’s no contaminants in the water and I don’t have to buy any filter and also my ice is already clean and purified because of the brand-new updated features. I was close to choosing Whirlpool but I chose Kenmore because of the reputation and how their customers was very pleased and happy to share their experiences with the brand free of choice. And in my opinion, Kenmore is similar to an smart refrigerators because of the up-to-date technology and have open USBs. It’s child and spill-proof because it stops upcoming spills from happening and protects other shelves from getting messy if it was to happened because previous refrigerators don’t have that security. If an spill happened everything gets wet, so I like the safety and precaution needs of the consumer.
Published: February 20, 2018
Christina of Baltimore, MD
Source: consumeraffairs.com

Top freezer door malfunction! Almost every time you close the refrigerator
Top freezer door malfunction! Almost every time you close the refrigerator door, the freezer door pops open! UGH!! I have come home to thawed and ruined freezer items too many times after someone else did not know this problem closed the fridge door! The fridge is not level so we know that is not the problem! UGH!!!
Published: July 11, 2016
Judy of Hendersonville, NC
Source: consumeraffairs.com

I just needed a new refrigerator to keep my food cold and fresh that is ine
I just needed a new refrigerator to keep my food cold and fresh that is inexpensive but effective. The Kenmore ref did everything it was supposed to. It was roomy and I could fit all my groceries in it. It kept the food and the drinks cold and made ice fairly fast.
Published: February 21, 2018
Janet of Rock Springs, WY
Source: consumeraffairs.com

Dont buy the Kenmore Elite series side-by-side refrigerator/freezer. I boug
Dont buy the Kenmore Elite series side-by-side refrigerator/freezer. I bought this product and have had several problems with it prior to the warranty expiration. The freezer bins keep cracking. The refrigerator temp could not be controlled, it was freezing all of the food. The doors did not seal properly. The latest incident is that the refrigerator and freezer are no longer cooling. We have tried to get an emergency repair appointment and were told that we would have to wait 12 days because there were no appointments available until that date. Meanwhile, all my food, about $500 worth has spoiled and the only compensation that was offered was $160 for reimbursement for a small refrigerator.
Published: January 2, 2015
Regina of Hialeah, FL
Source: consumeraffairs.com

The fridge is 5 years old and all the plastic parts of broken by this point
The fridge is 5 years old and all the plastic parts of broken by this point, they are very cheaply made. And then they want $70 for a new crisper drawer? Really? But you are stuck. Someone should look into a class action suit.
Published: October 15, 2015
Danetta of Merced, CA
Source: consumeraffairs.com

I like Kenmore, it has been around for many years, it is reliable, have nev
I like Kenmore, it has been around for many years, it is reliable, have never had any problems with anything made by Kenmore that I have owned, they make good reliable merchandise. The size was good for our family, had drawers and crispers to hold vegetables and other stuff, was a nice, hardworking refrigerator, has just about everything I need. However, make a separate wine and beverage area that is tall enough for juice and wine bottles.
Published: February 21, 2018
Laura of Bandon, OR
Source: consumeraffairs.com

Purchased Kenmore Pro Elite and did not work on delivery with door sensor a
Purchased Kenmore Pro Elite and did not work on delivery with door sensor and icemaker then would not work. That was fixed. Then compressor broke and 2 months waiting for Sears repairman and parts... They replaced it which was under warranty but 330 in labor. I paid and failed in 2 days. Now another month wait. I called and called. They hung up and never sent reimbursement. I had to buy a new refrigerator after 3 months without a refrigerator.
Published: October 11, 2018
Victoria of Allison Park, PA
Source: consumeraffairs.com

Kenmore is reputable than most brands in the market. It is a great product
Kenmore is reputable than most brands in the market. It is a great product for food storage and it had lots of room to store food to keep cold. It keeps food fresh from spoiling. I like the tray space and the freezer space altogether. My refrigerator has a nice white color that I would recommend to others looking to buy a Kenmore. The price of others as most models are cheaper but dont come close to a Kenmore refrigerator. I wished Kenmore had much more space to store food to keep it as the model I have has limited space for tall items. My expectations would be the use of smart technology in the future years to come. I dont see any other brand come close to a Kenmore because they have a shorter lifespan.
Published: March 3, 2018
Brian of Denison, TX
Source: consumeraffairs.com

It was dependable and last for years. It was a steel refrigerator, with a g
It was dependable and last for years. It was a steel refrigerator, with a great amount of space in it. I never had any problems with my food being kept cold. It also never broke down. It was my first major appliance that my husband and I brought together. I would recommend the Kenmore products to anyone.
Published: November 12, 2015
Michelle of Indian Trail, NC
Source: consumeraffairs.com

Good. Really like, it has many areas for storage and has an attractive desi
Good. Really like, it has many areas for storage and has an attractive design for kitchen and matches other appliances. It stays cool and refrigerates food well, good seal around the door.
Published: December 8, 2015
Sheila of Canon City, CO
Source: consumeraffairs.com

Thank you for your assistance. Sears replaced my refrigerator with a new o
Thank you for your assistance. Sears replaced my refrigerator with a new one and I am very pleased with the product and the timely manner in which they addressed my concern.
Published: January 1, 1970
ROBIN of Knightdale, NC
Source: consumeraffairs.com

Kenmore 795.71023 Bottom Freezer Refrigerator - I purchased this refrigerat
Kenmore 795.71023 Bottom Freezer Refrigerator - I purchased this refrigerator in 2011, and it stopped working late last year (no longer kept food cold and/or frozen; eventually, there was no cooling whatsoever). The first local repairman came out in January and said it was probably the compressor, and did not do any testing because he said that it would void the warranty. He charged me $59 and said to call Sears. I called Sears and was shocked to discover that this compressor only had a one year warranty (and no, I did not purchase the extended warranty).After researching this fridge and the specific LG compressor, I am even more shocked by the poor quality and track record of this compressor. After the initial $1,400+ purchase, am I really supposed to spend another $700-$900 dollars to have this fridge fixed, having owned it for only 4 1/2 years? My previous fridge was a Kenmore and was still in working condition after 19+ years, which is why I purchased this brand. All I have been offered is the ability to make a service call, minimum charge of $95. Really?
Published: February 19, 2016
D. of Fairview Park, OH
Source: consumeraffairs.com

Keeps foods and beverages cold and refreshing. I would recommend this brand
Keeps foods and beverages cold and refreshing. I would recommend this brand and model to everyone. One of the top retailers in the industry. With durability and pricing in hand, I couldnt turn it down compared to other manufacturers. It is compact enough to fit all of my food and beverages, and not enough to take up a lot of kitchen space. I like that the trays are adjustable and can compensate for a lot of different types of groceries. The appearance is something that is great to show off to guests and company. I like that the outer appearance is coated with stainless steel painted over with extra durable acrylic paint. The value of the refrigerator is something that has exceeded my expectations greatly. I didnt expect my refrigerator to last as long as it has now, but it hasnt shown one sign of breaking down, or even needing maintenance.
Published: April 12, 2016
Travis of Gainesville, FL
Source: consumeraffairs.com

Kenmore is a very popular brand. It has a good name and very good quality.
Kenmore is a very popular brand. It has a good name and very good quality. The ref was very spacious and the freezer held a lot. I liked that it had an ice maker, a water dispenser on it, as well as a light I could turn on when it was dark. I had a white one and wouldve rather had black because with kids, it was hard to keep clean. But it was a great refrigerator. Kenmore has exceeded my initial expectations for sure, I would definitely purchase another Kenmore appliance as well as recommend the brand to my family and friends.
Published: February 26, 2018
Breyanna of Portland, TX
Source: consumeraffairs.com

Very high quality. Love the water features. That space is impeccable. The o
Very high quality. Love the water features. That space is impeccable. The only thing I dont like is that the filter needs to be changed for the water dispenser. We’re a householder for 2 adults and 2 children and its wonderful for the little snacks. I love the drawer and the shell station and the fridge, I mean freezer. I always have room. Its very easy to keep clean and wipe down. Spray a little Windex on a paper towel and youre all done. I thought it would retain water spots and it doesn’t, so overall Im very impressed. I like it because the groceries you can order the products you can put in the drawer and have it sent at your own humidity. They last longer and it works wonderful with my fruit.
Published: March 23, 2016
Tina of Los Angeles, CA
Source: consumeraffairs.com

This refrigerator always kept our food at the exact temperature that we wan
This refrigerator always kept our food at the exact temperature that we wanted. Construction was top notch and it generally gave the impression of quality. I would, and did, buy this brand again. Our refrigerator was designed very well with some really nice features like gallons and 2 liters in the door, and convenient locations for butter and eggs. The interior and exterior were both visually appealing and all surfaces were well made and easy to clean. Our kitchen looked its best with this refrigerator in it. Thanks to great material choices and quality construction by Sears, this refrigerator looked like it was worth much more than it actually cost.
Published: July 29, 2016
Kenneth of North Las Vegas, NV
Source: consumeraffairs.com

I compared other styles of fridges before purchasing this one and the price
I compared other styles of fridges before purchasing this one and the price was very good for the wonderful performance I receive from this product. The Fridge works very well and is quiet. Keeps the food cold in the fridge and the freezer keeps the food solid. This size fridge is also great for a family of two. It fits nice in the area that a fridge needs to fit and holds two to three weeks of grocery for my family. The color of the fridge goes well with all my other kitchen appliances too. The French doors are very easy to clean and does not show any fingerprints. Overall, a great quality appliance.
Published: March 27, 2017
Kathleen of Lake Havasu City, AZ
Source: consumeraffairs.com

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