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Kenmore Refrigerator Repairs
Kenmore Refrigerator Repairs

Kenmore Refrigerator Repairs

If you're looking for help fixing your Kenmore Refrigerator, look no further! Our comprehensive Kenmore Refrigerator repair guide will explain common issues, provide tips, and maybe show you how to repair your appliance.

For the home, kitchen and beyond, Kenmore manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Kenmore appliance repair from experienced professionals, your local Appliance Helper can help.

Kenmore Refrigerator not cooling 
Condenser Coils are Dirty. The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. 

My Kenmore refrigerator water dispenser's Not Working 
Water Tube in Door is Frozen. To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze. 

My Kenmore Refrigerator is not making ice 
Freezer Temperature is Above 10 Degrees F (-12C). If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. In addition, check to see if frost has accumulated on the evaporator coils. If the evaporator coils are frosted over, part of the defrost system has likely failed. 

Kenmore Refrigerator ice dispenser not working 
Dispenser Control Board. The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault. 

Kenmore Refrigerator not defrosting 
Defrost Control Board. The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective. 

Kenmore Refrigerator is noisy or loud 
Fan Blade. If the refrigerator is noisy or loud, especially when one of the doors are opened, either the evaporator or condenser fan blade may be at fault. First, check out the evaporator fan blade in the freezer behind the back panel. Try turning it by hand. If the fan blade does not turn freely, check to see if the blade is rubbing against something or if something is caught in the blade. Additionally, check the condenser fan blade in the back underside of the refrigerator to determine if it has any obstructions. 

Kenmore Refrigerator defrost drain clogged 
Clogged or Freezing Defrost Drain. The defrost drain might be clogged or frozen. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. If the defrost drain is frozen, thaw it out and ensure that the drain is clear of debris. 

Kenmore Refrigerator freezer is cold but refrigerator is warm 
The Evaporator Coils are Frosted Over. The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system. 

Kenmore Refrigerator leaking water 
Clogged or Freezing Defrost Drain. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. This water can eventually leak onto the floor. Check the defrost drain to determine if it is clogged or frozen. If the defrost drain is frozen, thaw the ice. In addition, flush the drain with hot water to ensure that it is clear of debris. 



Related Error Code Pages:
Kenmore Refrigerator Error Codes, Kenmore Range Error Codes, Kenmore Washer Error Codes, Kenmore Dryer Error Codes, Kenmore Microwave Error Codes, Kenmore Dishwasher Error Codes, Kenmore Water Heater Error Codes, Kenmore Gas Grill Error Codes,

Related Troubleshooting Pages:
Kenmore Refrigerator Troubleshooting, Kenmore Range Troubleshooting, Kenmore Washer Troubleshooting, Kenmore Dryer Troubleshooting, Kenmore Microwave Troubleshooting, Kenmore Dishwasher Troubleshooting, Kenmore Water Heater Troubleshooting, Kenmore Gas Grill Troubleshooting,

Related Repair Pages:
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Product Reviews:

I have a Side by Side Kenmore refrigerator. It is equipped with icemaker an
I have a Side by Side Kenmore refrigerator. It is equipped with icemaker and water dispenser. I have had it for approx 10 years and can honestly say I have had very little trouble with it. There are four shelves on fridge side, 2 large bins and one small one, four shelves on the fridge door, two shelves in the freezer side with two baskets, three small shelves on freezer door. I am very satisfied with it and when it comes time to buy another one it will be Kenmore.
Published: November 2, 2015
Richard of Dyer, IN
Source: consumeraffairs.com

Very cheap on electric and very cold. Works great. Would buy again. Love th
Very cheap on electric and very cold. Works great. Would buy again. Love the ice maker in the door. Would recommend to anyone to buy. Great refrigerator. Very big refrigerator. For a family of three, we have plenty room and a lot more room left that we dont uses which is great. It is stainless steel from top to bottom. It is a double door refrigerator and has a ice maker in one of the door of the refrigerator that is black. We paid fifteen hundred for our refrigerator two years ago and it is well worth its value. Got it at Lowes and they delivered it and put it in for us.
Published: March 23, 2016
Paula of Huntington, WV
Source: consumeraffairs.com

We purchased a new refrigerator four years ago. Now we need a small part, a
We purchased a new refrigerator four years ago. Now we need a small part, a motor fan, and it is no longer made or available. Our beautiful (looking) and expensive refrigerator is no longer usable, and we have to buy a new one which we cannot afford. Shame on Sears for discontinuing a part after such a short period of time and not standing behind their appliances; and the service tech was rude to boot. We have always bought Kenmore appliances. Now we will never buy Kenmore appliances, and we will share our story in any way we can.
Published: January 28, 2013
Rebecca of Urbana, OH
Source: consumeraffairs.com

It works really well. Its a good fridge - I would recommend it. If you need
It works really well. Its a good fridge - I would recommend it. If you need a simple good fridge then the Kenmore is the fridge for everyone to use. I love it. I have had it for 23 years now. And it still works like it is brand new! I can fit big cakes, watermelons, apples, and lots of other REALLY big items in it. I have held 2 bowling balls in it before. (Dont ask why.) o_o If you were to get the white fridges then you need to clean it a lot. But a black one not so much. But white ones are still good fridges. I got my fridge for $59.99 dollars at the store but I clean it a lot since its white and my kids are really messy people. Cause kids are kids.
Published: March 23, 2016
Shelby of Albany, GA
Source: consumeraffairs.com

My Kenmore refrigerator is 2 years old. The freezer compartment keeps short
My Kenmore refrigerator is 2 years old. The freezer compartment keeps shorting and will defrost and refreeze again. This has been happening for 2 months while I have been waiting for Sears service because they no showed on me 2xs! I finally gave up on them and called a local repair company to come out today. They said the error is on the compressor and it is failing. I need a new compressor and with parts and labor it is close to $1000! He just left another home with the same refrigerator and the same exact problem! Apparently the product only has a 1 YR warranty! What a ripoff! I spent close to $2000 on this and now I have to get a new refrigerator or fix this piece of crap... which isnt guaranteed! Dealing with the Sears service department has been a joke and quite honestly I am at my wits end! Of course they are backed up for months for repairs when all of their products are failing! These Kenmore products apparently are not what they used to be and who is going to protect the consumer who is paying a small fortune for them! They should be recalled immediately! Very bad business.
Published: October 13, 2018
Michele of Sewell, NJ
Source: consumeraffairs.com

Id really recommend this refrigerator because it makes the food and drinks
Id really recommend this refrigerator because it makes the food and drinks so cool (cold) and so good to drink and the food makes it so it doesnt get soggy and all that. It can fit all my items I got from the grocery store and it can fit all the things I look at and I put it in and it fits well as a gazelle in a farm. OMG, this is the best refrigerator ever! It is the biggest refrigerator ever. I love this refrigerator! The value is $2250 so for that price is good for a refrigerator. :D I love this refrigerator so much!
Published: November 9, 2016
Florim of Jersey City, NJ
Source: consumeraffairs.com

After 30 years of faithful service, we decided to replace our old refrigera
After 30 years of faithful service, we decided to replace our old refrigerator mostly because of the energy usage. After a considerable search, we decided to purchase a new Kenmore Refrigerator, Model 795.7943, and treated ourselves to having an ice maker. Fortunately, we purchased an extended warranty. A couple of months after delivery and installation, we started to have problems with the ice maker. The ice cubes were coming out hollow and water was spilling over the side of the fill tube. The service tech came out and told us there was a problem with the ice maker so he ordered a replacement. We went through this process several times with them replacing the ice maker and valves almost each time. One of the service techs said our water pressure was too low, it measured 55 psi. Finally, one of the service techs said that we should get the refrigerator replaced.We contacted the customer service people and they started the process to do that. Then they forgot about us. I called them back and they could not find any records of the replacement process being started. They said we had not had enough service calls to justify a replacement. We went back and forth for a couple of months and I finally gave up. I ended up re-leveling the refrigerator myself and the problem went away.After a year of no problems, it started again. We started to get hollow ice cubes again and the water was pouring over the fill tube. We called for service once again. The person on the phone diagnosed the problem over the phone and told us the problem was the water valve, so she sent one out. The service tech showed up and proceeded to check out the ice maker. He defrosted the inlet tube, put everything back together and left with the new water valve. He told us that as the outside temperature gets colder, we could expect to have the problem come back all winter, because the water pressure is too low. He said it needs to be 75 psi for it to work properly.I reviewed the manual again, and it says that the water pressure must be between 40 and 120 psi. I had contacted the city about the low water pressure, but they said that the 55 psi that we have is all we are going to get. I wonder how many other people get the same runaround from Sears and how they can justify selling an inferior product and do nothing to correct it.
Published: November 26, 2015
Roger of Pomona, CA
Source: consumeraffairs.com

I bought the Kenmore Elite model # 795.74025.410. It is the 29.8 cu. ft. Fr
I bought the Kenmore Elite model # 795.74025.410. It is the 29.8 cu. ft. French door bottom-freezer refrigerator. We are happy with the active finish, room and layout, but that is the end of it. The excessive noise I can live with, the lack of ice capacity too, even resetting it a couple times a week so that the water/ice dispenser works, But ice build up to the point that drawers cant even close? You want to buy a Kenmore product? That will be ok, just buy the extended warranty for as long as you want the unit to last. I for one did not buy it, and sure enough 1 year past its purchase date (just past its manufacturer warranty) and found out about all the ice it was building on the walls and behind the drawers. We had to take all of the food out and de-ice it like it was my parents fridge in 1970s.
Published: February 2, 2016
Luis of San Antonio, TX
Source: consumeraffairs.com

Purchased a Kenmore Elite 7957205.110 in March of 2012. 13 months after pur
Purchased a Kenmore Elite 7957205.110 in March of 2012. 13 months after purchasing, received an error 15 - cost over $500 to repair. Tech explained that the CPU wasnt designed properly to maintain the proper fan speed and that the new card would correct that flaw. Now only 20 months later, Im having the same issues. The KitchenAid fridge it replaced worked for 12 years without a problem. Im not investing anymore money into the crap. Time to replace it. No more Kenmore/LG appliances for me.
Published: February 27, 2015
Aaron of West Chester, OH
Source: consumeraffairs.com

My Kenmore refrigerator worked great for the time that I had it. I was plea
My Kenmore refrigerator worked great for the time that I had it. I was pleased with the size of it and the functionality. I rarely had issues with it but when I had to call for service repair they were speedy and knowledgeable. I would recommend a Kenmore to others!
Published: December 27, 2015
Carrie of Warsaw, VA
Source: consumeraffairs.com

I used to own a Kenmore refrigerator and I was very happy with the applianc
I used to own a Kenmore refrigerator and I was very happy with the appliance. You were able to set temperature controls on not only the refrigerator, but also the freezer. The vegetable crisper was absolutely wonderful at keeping the vegetables fresh and crisp. The meat keeper actually kept the meat fresh and tasty for a longer time than other refrigerators that I have owned. The fridge was energy efficient and economical to operate. The only reason that I do not own a Kenmore fridge at present time is because I was given a kitchenaid fridge, but when this one needs to be replaced I will be purchasing another Kenmore fridge.
Published: December 24, 2015
Jean of Mount Pleasant, NC
Source: consumeraffairs.com

I purchased a Kenmore Elite Refrigerator and Freezer set in August of 2013
I purchased a Kenmore Elite Refrigerator and Freezer set in August of 2013 while living in Guatemala, Central America. The units were floor models, but since Sears offered a guarantee, I was sure they would stand behind their product. After remodeling the kitchen to accommodate the side-by-side refrigerator and freezer set and a day or so after installing them, the relay of the refrigerator began making louder-than-normal clicking noises that could be heard throughout the house, but the refrigerator would not start even though the temperature had risen inside. The freezer sweat and frost formed on the inside of the door and filled the empty space within the outside and inside layers of the door.The servicemen Sears sent never stayed long enough to listen to the refrigerator start a cycle and, I was told later, that they never recorded their visits with Sears. Only I had records. It was all very suspect and upsetting. When the guarantee was up, all of a sudden they knew what was wrong and what needed to be replaced. I wrote to Kenmore and the CEO of Kenmore and visited Sears repeatedly, certain they would take care of the problems since they had existed from the beginning. I was given the run-around or never responded to. I had the case number #** with Sears Customer Solutions Department and the account number ** with the Protection Agreement Group in the U.S. and was sent a $50. gift card for any inconvenience experienced.I have had to have servicemen out more than TWENTY times and have been without a refrigerator and or freezer for weeks at a time. On the refrigerator, I have had to pay to replace the relay twice, the compressor once, the timer twice, the thermostat at the beginning of 2019, and now it is leaking oil from the compressor from faulty soldering where the copper tube connects with the refrigerator.I have had to send the freezer door to the shop twice. Their solution was to stuff the space within the door with styrofoam, but the frost continues to form around it, causing the door to be extra heavy. They never sealed the layers of the door so humidity wouldnt get in. And the freezer sweats on the outside between the units even though I have them separated by a few inches. I have never had such terrible service, and, had I not remodeled the kitchen for the appliances and could find a set with the same dimensions, I would get rid of the Kenmore Elites.
Published: September 27, 2019
Debra of Other, Other
Source: consumeraffairs.com

We bought our brand new Kenmore Elite just 2 years ago and it suddenly stop
We bought our brand new Kenmore Elite just 2 years ago and it suddenly stopped working. After waiting 2 weeks for the repairman to show up, he tells us it is the compressor that went. He tells us it is under warranty, however the cost to install will be $380. He says that the actual manufacturer is LG. We thought it was Whirlpool. We would NEVER had gone with LG as our choice. Our refrigerator still looks BRAND NEW, however the repairman says he can’t guarantee the new compressor won’t break again because they are junk products from LG. Don’t buy Kenmore products.
Published: December 2, 2018
JoEllen of Sterling, MA
Source: consumeraffairs.com

We purchased a side by side Kenmore refrigerator about 15 years ago and we
We purchased a side by side Kenmore refrigerator about 15 years ago and we have had no problems whatsoever and it is still running perfectly. I would call that a quality product. Okayyy.
Published: October 8, 2015
Tom of Altamont, TN
Source: consumeraffairs.com

My refrigerator defrost for no reason. The drain pan is not removable!!!! T
My refrigerator defrost for no reason. The drain pan is not removable!!!! There is blood in the drain pan and you cannot remove or reach to clean it. The smell is disgusting! The user manual mention automatic defrost but I cant figure out when and why it will happen. I lost the content of my refrigerator and with this smell might lose the whole appliance. It is only 2 years old!!! I will never buy Kenmore again. I tried to phone but with the automated service couldnt get any help!
Published: March 8, 2014
Maria of Vegreville, AB
Source: consumeraffairs.com

I couldnt be more pleased with my refrigerator. The ice machine keeps up ve
I couldnt be more pleased with my refrigerator. The ice machine keeps up very well and it has never gave me a minutes trouble. It produces very clean water with its filter system! It is very roomy for my family of five! It holds a lot of meat in the freezer and still has plenty of room for ice cream and popsicles. The refrigerator part holds milk tea and the crisper is very roomy and we still have room for canned drinks and leftovers. I love the looks of it and how it makes our kitchen shine! So many people has came to our house and complimented on how good it looks. When we brought it in the first day you could tell a difference right away. It was so worth the money I paid for it. Also the water filters are easy to change and the price is reasonable on them too.
Published: April 5, 2017
Danny of Warrior, AL
Source: consumeraffairs.com

We trusted the Kenmore name but never again. We purchased our Kenmore Elite
We trusted the Kenmore name but never again. We purchased our Kenmore Elite refrigerator in February of 2013. On April 28th of 2015, the refrigerator stopped working. Since then, we have had 8 different Sears repairmen at our home and as of May 29, 2015, the refrigerator still isnt working and the 9th repairman is scheduled for June 8, 2015. There have been several calls and chats with representatives that have all ended the same. The representatives refuse to connect you with a supervisor. We have been promised phone calls from someone that could resolve or escalate the issue and that hasnt happened either. They have ordered parts 3 different times and replaced various items and still the appliance doesnt work.We have called the Sears store manager in Cerritos, CA and he promised to take action and call us back...never heard from him again. So far, everyone we have spoken or chatted with at Sears seems to think it is acceptable that someone should spend 3 grand on a refrigerator, have it last barely two years and take over a month to try and repair...They dont care. We will never purchase anything else from Sears or anything with the Kenmore name again. If you are looking for an appliance, I would not consider Sears or anything with the Kenmore name.
Published: May 30, 2015
Troy of Norwalk, CA
Source: consumeraffairs.com

It cools quickly and is easy to clean. The door shelves have plenty of room
It cools quickly and is easy to clean. The door shelves have plenty of room. I like the milk shelf. I like the two crispers with adjustable humidity. It is a good size for us. The milk indentation on the door is good and allows the milk to stay put. The shelf height is good for our needs. I like the color. It is black and looks good in the kitchen. It doesnt show dirt or smudges on the door. It fits nicely into our kitchen. It was a good value for the money. Weve had it about six months and have not had any problems. I would highly recommend it for an average sized family who needs a basic roomy refrigerator.
Published: November 3, 2016
Cheryl of Newark, CA
Source: consumeraffairs.com

It has enough space so that I can store everything I need. It saves on elec
It has enough space so that I can store everything I need. It saves on electricity. It is totally reliable. The color is perfect for the decor in my kitchen. I usually go food shopping at once a month to buy everything that I need for that month. I am so happy to have a refrigerator that can store all the things that I buy. The freezer space is great for all of the meats and frozen veggies that I buy. My kitchen has cream color appliances and cabinets. The cabinets are also cream and trimmed in brown so my refrigerator is just the right color for my decor. The value of the refrigerator was fantastic for me because it was on sale and the price was right. After all, I didnt want to spend an arm and a leg.
Published: June 22, 2016
Angie of Lewis Center, OH
Source: consumeraffairs.com

This refrigerator always kept my food cool and fresh. I always like how my
This refrigerator always kept my food cool and fresh. I always like how my freezer was cold but not too cold where it will over freeze any of my food items. The refrigerator was very spacious. I could pile all types of food in there and so many different beverages on the top shelf, without thinking that the shelf will fall. First of all, the color of it is white and it has one long handle connected to the freezer and another long one on the fridge. The light bulb is really bright and is on the top of the fridge. There are three white racks with several lines on it in the fridge. On the top right hand side there is a button to control the fridges coolness. In the freezer there is one rack with lines to dividing the freezer to have two sections. I think the value of the fridge was good it seems like. It is an affordable price and your refrigerator will last for years. You wont have to worry about any of the shelves breaking easily. They seem quite sturdy.
Published: September 9, 2016
Cee of Charlotte, NC
Source: consumeraffairs.com

I bought on sale with a good deal and it was pretty cheap when I was on a v
I bought on sale with a good deal and it was pretty cheap when I was on a very small budget and didnt realize the freezer was so little till one day I went to buy a lot of frozen foods and then didnt really have much room to put it. I just hope they make the freezers more bigger and I get a good upgrade soon. But the fridge side is so roomy and I like the built in ice maker and water.
Published: February 19, 2018
Angela of Wichita Falls, TX
Source: consumeraffairs.com

The Kenmore refrigerator worked well, kept food cold and at the correct tem
The Kenmore refrigerator worked well, kept food cold and at the correct temperature day after day, had removable shelves and was very easy to keep clean on the inside and outside. Never had any trouble with it breaking down which gave me peace of mind. Very dependable and reliable and lasted a very long time. However, although there was room inside there could have been more room and a bigger drawer for fruits and vegetables.
Published: February 21, 2018
Wayne of O Fallon, MO
Source: consumeraffairs.com

I purchased this refrigerator (Kenmore Elite French Bottom Refrigerator) in
I purchased this refrigerator (Kenmore Elite French Bottom Refrigerator) in November 2014 at Sears. I also bought a three-year warranty since it was an expensive item. After about six months the refrigerator stopped working and I called for service. It took almost 2 months to get it replaced after many phone calls and aggravation. Now in 2018, the refrigerator and freezer is warm. I called for service and I have an appointment for two weeks from today. This is crazy. After many attempts to contact corporate I got nowhere. I called a local appliance store who handles Kenmore which is an LG refrigerator and he told me that the compressor is gone or you have a Freon leak of which both are expensive to repair and not worth the money. It is very labor intense due to the design. They said they see this all the time with this model. I expected to get more than four years from an expensive appliance. The tech told me that they are made very cheap (South Korea) and parts go very easily. My opinion is this is consumer fraud. You cant expect us to buy a new refrigerator every four years. I know things go wrong but this is a manufacture defect in the design of this refrigerator and the consumer shouldnt have to pay for it. I believe LG will replace the compressor but the labor is at least $1000 and thats if there arent any other parts that need to be repaired. It also needs to be done by an LG tech and this cant take 6 weeks at best. This also doesnt give me a guarantee that it will last another year. When I called Sears all they were interested in getting my appointment scheduled and to sell me another warranty and then ask about my home-improvement. What help can I get. I will file a complaint with BBB and the Attorney General and Consumer Protection and I will try to get the news media to investigate. What a rip off. I hope someone reads this and responds to do the right thing.
Published: June 2, 2018
Albert of Hopewell Junction, NY
Source: consumeraffairs.com

My Kenmore refrigerator is the best. I bought it 5 years ago and it is stil
My Kenmore refrigerator is the best. I bought it 5 years ago and it is still cooling and freezing like I bought it yesterday. The ice maker is still making good ice and I have never had any problems or complications with it. All of my compartments remain intact and I cant get enough of how large it seems in the inside. There is room for everything. And as each day pass, the stainless steel exterior looks shinier.
Published: December 3, 2015
Sharon of Greenville, MS
Source: consumeraffairs.com

I was broke and needed a refrigerator. I found a used Kenmore refrigerator
I was broke and needed a refrigerator. I found a used Kenmore refrigerator and was what I could get at the time. It was great and beautiful compared to not having one at all. I was just glad to get one. I liked that the refrigerator was spacious and cheap.
Published: March 5, 2018
Rachel of Freeport, FL
Source: consumeraffairs.com

We like this refrigerator because it fits well into the space we have and s
We like this refrigerator because it fits well into the space we have and still stores plenty of stuff. I wish the cold water came out faster, but that is really my only complaint. Again the size is perfect for the space we have in our kitchen. It is taller than other fridges we have had and not as deep, but that is exactly the size we needed. It makes up for the lack of depth with the increased height. The stainless steel doors are a nice sleek, modern look that we enjoy. They are still magnetic which allows us to mount pictures and notes with magnets so we are happy with its appearance and functionality. This fridge was a bit more expensive than others weve had, but we like the look, form, and function of this unit. We would buy it again.
Published: September 8, 2016
James of Kent, WA
Source: consumeraffairs.com

I agree that Kenmore has a good reputation for quality appliances. That is
I agree that Kenmore has a good reputation for quality appliances. That is why I didnt hesitate to purchase a Kenmore Elite Grab and Go bottom freezer refrigerator for my new home. I love the features. However, if you spill something and clean the entire refrigerator (as directed in the manual) you may still develop an awful odor you just cant get out. Sears designed this refrigerator in a way the customer cant get to the drip pan. Well you can if you tilt the refrigerator which I dont think is safe.Even though your refrigerator is only a few months old and spent $3000, Sears will charge to have someone come out (there is a limited warranty). Dont get me wrong I am willing to take fault with the spill, however, I cant take fault in the design. If a customer cant access the drip pan SAFELY, how can a customer get to the root of a problem that is causing an awful odor? So again, great features inside. Just know you cant easily get to the drip pan to clean.
Published: December 13, 2015
Dawn of Goodyear, AZ
Source: consumeraffairs.com

Keeps foods and beverages cold and refreshing. I would recommend this brand
Keeps foods and beverages cold and refreshing. I would recommend this brand and model to everyone. One of the top retailers in the industry. With durability and pricing in hand, I couldnt turn it down compared to other manufacturers. It is compact enough to fit all of my food and beverages, and not enough to take up a lot of kitchen space. I like that the trays are adjustable and can compensate for a lot of different types of groceries. The appearance is something that is great to show off to guests and company. I like that the outer appearance is coated with stainless steel painted over with extra durable acrylic paint. The value of the refrigerator is something that has exceeded my expectations greatly. I didnt expect my refrigerator to last as long as it has now, but it hasnt shown one sign of breaking down, or even needing maintenance.
Published: April 12, 2016
Travis of Gainesville, FL
Source: consumeraffairs.com

Kenmore Elite does not get cold enough to keep milk in it. Sears said it do
Kenmore Elite does not get cold enough to keep milk in it. Sears said it doesnt need to be colder. Put old refrigerator, which is much colder, in laundry room just so milk doesnt spoil. Running two refrigerator now. Will never buy another Kenmore.
Published: April 26, 2018
Brenda of Nanjemoy, MD
Source: consumeraffairs.com

Freezer performs well, icemaker makes lots of ice, I never run out. The fri
Freezer performs well, icemaker makes lots of ice, I never run out. The fridge is evenly cold and roomy, drawers slide well. I have 2 kids, and they are in and out of the fridge and it maintains an even temperature. This is the perfect size for a family of four although I would say that side by side do limit you somewhat in what you can freeze in the freezer. I ended up buying a secondary freezer, a Kenmore!! But for everyday life this is perfect. This fridge has a sleek and modern look that looks nice in most any kitchen today. It does smudge, so you will have to buy stainless steel cleaner. Value is really in the eye of the beholder but when you factor in the looks, size, and performance for the price you pay you cant go wrong.
Published: October 30, 2016
Lillian of Newbury Park, CA
Source: consumeraffairs.com

I am very happy with this refrigerator because it runs quietly, keeps every
I am very happy with this refrigerator because it runs quietly, keeps everything cold and requires very little maintenance. This refrigerator is 15 years old and has never been repaired. It works perfectly. I have never had a problem with it.
Published: December 13, 2015
Marlea of Reseda, CA
Source: consumeraffairs.com

The refrigerator came with the home I bought. It was reliable and lasted a
The refrigerator came with the home I bought. It was reliable and lasted a long time but wish it had a better defrosting of the freezer. Other than that I experienced no mechanical breakdowns in many years.
Published: March 6, 2018
William of Powell, WY
Source: consumeraffairs.com

This fridge was a great purchase. It was big but not too big - had tons of
This fridge was a great purchase. It was big but not too big - had tons of space which I loved. When you do your shopping trips you dont have to worry about it not fitting with this fridge. Really loved the freezer cause you could stock it well. The size was spacious, it fit everything I wanted and more. The large space allowed for more items to be purchased and put away if you didnt want to use it right away. The fridge was a beautiful silver and less wide than a normal fridge which is wonderful if youre trying to save space. The surface had a nice sleek shine to it. The fridge was a great value. You most certainly get what you paid for. If you want to get a good value for your money this is the fridge to go for.
Published: June 15, 2016
K of New York, NY
Source: consumeraffairs.com

Has excellent coolant, nice ice water/water dispenser and ice dispenser. It
Has excellent coolant, nice ice water/water dispenser and ice dispenser. It is one of the top names also. Beautifully laid out and easy to put things in. It is very dependable and the quality is great as well. You will find this brand to last forever and love the ice maker and water maker. The appearance is very beautiful. It is easy to clean and shine it up and it is just a very attractive refrigerator. The value was excellent for I had shopped around a lot and this was the best value for what I was looking for. You will enjoy this refrigerator very much.
Published: August 14, 2016
Pamela of Canton, MI
Source: consumeraffairs.com

My Kenmore refrigerator freezes food and insulin even when its thermostat i
My Kenmore refrigerator freezes food and insulin even when its thermostat is set as 40 degrees. I have had several repair calls and appointments on this since it was bought in 2009 and this issue is still not resolved. The Customer Service department has told me that my warranty is invalid (which it is not). The customer service today went as far as hanging up on my husband while he was complaining about our refrigerator problem, freezing his insulin.
Published: September 27, 2011
Carol of Hillsboro, wi
Source: consumeraffairs.com

Very nice, quiet, works very well, holds lots of food, keeps foods at the p
Very nice, quiet, works very well, holds lots of food, keeps foods at the perfect temperatures. Barely hear it running, super quiet, I would highly recommend this. Very nice, perfect size, not too big, not too small, has the perfect amount of compartments, and shelving space. Very nice looking fridge, white is nice, it matches everything. Nice design, look. It is not too plain, but not too flashy. I got this on sale, it was a very good deal. Even if it wasnt on sale, I would have bought it. It was made by a great company, and I would highly recommend it.
Published: November 8, 2016
Tammy of Cleveland, OH
Source: consumeraffairs.com

Sleek. Both freezer and fridge are very spacious. Keeps the inside at a coo
Sleek. Both freezer and fridge are very spacious. Keeps the inside at a cool 38 degrees at all times. I can fit all of my needed items inside the fridge and freezer with more room to spare and I have a lot of stuff inside of both the fridge and freezer. Plus the ice making machine is in the freezer but I still find that I have more than enough room. Its stainless steel on the outside which is so shiny you can see your reflection. It is super easy to clean. The ice and water maker match beautifully with a black finish. There is also a night light on the water maker. It will match any kitchen with the beautiful stainless steel. It was on the pricier side but is well worth it. It looks like I paid a million dollars but in reality I got it for a steal in terms of how it has benefited my household.
Published: December 2, 2016
Nikki of Fontana, CA
Source: consumeraffairs.com

The inside of the fridge part runs very well, but after a year the water/ic
The inside of the fridge part runs very well, but after a year the water/ice dispenser ceased to work, and you have to be careful with the freezer as if you put too much in the top shelf, it will leak water everywhere and cause a minor flood. The size of my fridge is fairly good! I can usually fit a months worth of groceries in at the same time with no problem. The freezer side, not so great. I really have to pack it in there. Sleek and sophisticated, fits in pretty much any kitchen. Doesnt require too much cleaning to keep up appearance and what cleaning it does require is easy. I pretty much got what I paid for. I could get the dispenser fixed, Im sure, but for the price I paid for this refrigerator (it was on sale), I got an awesome deal.
Published: June 3, 2016
Caroline of Ms, Shannon
Source: consumeraffairs.com

My fridge has had icicles forming on the inside of the freezer door and fre
My fridge has had icicles forming on the inside of the freezer door and freezer frame. It is caused from the factory not making it airtight. They will not replace these fridges. They will only send a repair man to fix everything by using silicone all around the whole thing. It is apparent all these models 970R424123 Serial number BA54922901 Model type AD-18 were made with the same problem. Very dissatisfied with fridge and service. All people should be posting their dissatisfaction with this product which is owned by Electrolux!!!
Published: September 1, 2016
marilyn of Nictaux, NS
Source: consumeraffairs.com

After shopping around, I chose Kenmore, because it was offered at a good pr
After shopping around, I chose Kenmore, because it was offered at a good price, and was the size, and color that I wanted. I also liked it, because Kenmore has been a well known brand for a very long time. I like that it keeps beverages in the refrigerator very cold. Moreover, I like all the features, and aesthetic aspects of this refrigerator. I have been very happy with this refrigerator.
Published: February 23, 2018
Angela of Cincinnati, OH
Source: consumeraffairs.com

This fridge is used in the lower level family room. It fits in perfectly wi
This fridge is used in the lower level family room. It fits in perfectly with the decor and keeps everyone out of the main fridge upstairs. it is easy and convenient to clean. Yes this works perfectly for a second refrigerator as it holds mostly snacks and a few overflow items. Fits in beautifully with the decor. Clean easily. I expect it to last a very long time. We have this refrigerator in black. The are that it is in is done in soft blacks, greys and splashes of nude, so the contrast of this dark black equipment sets it up nicely and once again the ease of cleaning is great. I cant complain. As second refrigerator, its cost was well within our budget which made it perfect. The fact that we were able to get this in this color for a price we needed is a great factor as well. It is definitely worth the money spent.
Published: August 12, 2016
Gail of Cuyahoga Falls, OH
Source: consumeraffairs.com

The performance of my refrigerator is great. I havent gotten any problems w
The performance of my refrigerator is great. I havent gotten any problems with it. It has an amazing light which allows me to see and keep all my groceries edible for a pleasing time. I have to say that it isnt too big or too small! It allows me to put the right amount of groceries I need and maybe a little extra. The color of the refrigerator is this amazing silver but it isnt a silver that is too bright almost like a fake looking silver. It is more like a grayish color. Its very attractive and easy to clean. This refrigerator is worth the price. Its value is amazing! It works wonders and its absolutely a purchase that makes your kitchen not only look great but make things easier.
Published: August 6, 2016
Ashely of Los Angeles, CA
Source: consumeraffairs.com

I was always aware that the Kenmore brand was considered among the top bran
I was always aware that the Kenmore brand was considered among the top brands and the pricing was better than comparable brands. I could get the model I wanted for the price I was able to pay. The delivery was also free. I had the side by side Kenmore refrigerator model. I liked the feature that allowed you to get water through the door without opening the refrigerator. I liked the specially air controlled containers that kept these vegetables and fruits fresh longer. I liked the adjustable shelves which made it easier to position my various foods. Shelves were easy to remove and easy to clean. However, I would have liked more room in the freezer for larger frozen foods. I sometimes found that I could not fit a large turkey or cake into the freezer. I also found the freezer part harder to clean than the refrigerator and get into the small spaces. Other than that, I was very happy with my Kenmore refrigerator.
Published: March 5, 2018
Lillian of West Bloomfield, MI
Source: consumeraffairs.com

It was an innovative fridge that works great and keeps my food cold and fre
It was an innovative fridge that works great and keeps my food cold and fresh. It is stylish and looks great with my kitchen decor. Its stainless steel and is a side by side with a feature where I can control the temperature.
Published: December 21, 2015
Jennifer of Titusville, FL
Source: consumeraffairs.com

I bought a Kenmore refrigerator freezer on bottom. About a year after I bou
I bought a Kenmore refrigerator freezer on bottom. About a year after I bought it, a few months past warranty it starts leaking on my new floor. After troubleshooting everything, I google it, bad drainage, complaints since 2005 on this. There is no recall! Sears keeps selling this crap, I had my old side by side GE for almost 25 years, so excited to buy a new one, and its leaking after a year. I will never buy another thing from sears, they want to charge me 100$ to asset it and more to fix it. Guess thats how they make their money. I hate my new fridge because Sears made a piece of crap appliance, and wont stand by any of their products.
Published: May 26, 2015
Stephanie of Weiser, ID
Source: consumeraffairs.com

Large enough to hold all we need to store in this refrigerator. It replaces
Large enough to hold all we need to store in this refrigerator. It replaces the extra refrigerator in the basement that had begun to leak water into the bottom. This refrigerator stores the overflow from the kitchen refrigerator, or stores items not used often, like Coke we keep for visiting family, or five or six containers of ice cream. This refrigerator has the freezer at the top, and is black in color, but does not show fingerprints. It fits well into the basement as our extra refrigerator. I believe the value of this refrigerator is excellent. The cost compared to the capacity and style very well. Even though this refrigerator is in the basement, and is used for extras, it is nice looking.
Published: September 10, 2016
Sandra of Canton, OH
Source: consumeraffairs.com

I have a double-door Kenmore refrigerator, which is very good. Nice cooling
I have a double-door Kenmore refrigerator, which is very good. Nice cooling system with good defrost. It has enough space for storage of items. It has adjustable shelvings. High energy saving, efficient, appearance. It has adjustable storage.
Published: November 5, 2015
Chanchal of Columbus, IN
Source: consumeraffairs.com

We purchased the Kenmore Elite Refrigerator, side by side. In less than fiv
We purchased the Kenmore Elite Refrigerator, side by side. In less than five years the whole compressor was fried. It was total trash. I have never had such a bad experience with an appliance. I had my previous refrigerator for 20 years.
Published: July 7, 2020
nahan of Lewisville, NC
Source: consumeraffairs.com

It last a long time, for years and keep things cool. Run very well. The pri
It last a long time, for years and keep things cool. Run very well. The price on Kenmore is good. Good product to have. You can count on the refrigerator to run a long time. I just bought one and this is the 2nd one I bought. My 1st I had about 15 years and still running good.
Published: October 21, 2015
Faith of Morganton, NC
Source: consumeraffairs.com

At some point I had a Kenmore fridge and was very pleased with it. It laste
At some point I had a Kenmore fridge and was very pleased with it. It lasted a very long time and I never had any difficulty with it. It performed well in all facets of keeping my foods cold and never had any problems with too much frost in the freezer section.
Published: November 28, 2015
Benjamin of Palm City, FL
Source: consumeraffairs.com

My Kenmore is the best refrigerator Ive ever owned. I bought it at a discou
My Kenmore is the best refrigerator Ive ever owned. I bought it at a discount so the price was great. It is every efficient and has tons of room for all the groceries and any pre prepared food my family of five needs. After upgrading my refrigerator, Ive seen a significant difference in my electric bill even though this one has more space. It has an ice machine and water fountain which are a great convenience for kids. Moreover, temperature control is easy to customize. The stainless steel is beautiful and messy fingerprints are easy to clean off. Also, theres lots of room for all my kids artwork. It keeps my kitchen fashionable and stylish.
Published: March 15, 2017
Danielle of New York, NY
Source: consumeraffairs.com

For the price it was at the time (there was a sale when I went to take a lo
For the price it was at the time (there was a sale when I went to take a look at it), the space and build of this unit was great for my budget. Its basic and I like that because I dont have to worry so much about maintenance with fancy features. I can display photos and its easy to clean. Very well in keeping things cool and stored. The freezer is just enough space for all my long term storage needs and the energy saving feature is a big help. Also, it holds all my groceries and snacks brought in by my family and friends. Its a huge help around the holidays when I got to cook a lot.
Published: March 29, 2017
Jen of Brooklyn, NY
Source: consumeraffairs.com

I Bought our Kenmore Elite/LG made refrigerator in June of 2016 and in July
I Bought our Kenmore Elite/LG made refrigerator in June of 2016 and in July 2019 the compressor died after our warranty expired. Food in the freezer was completely thawed and the refrigerator food was warm. We are so disappointed in the product after spending $2,500. By the time the repairman showed up, order the parts and installation I will be without a refrigerator for 23 days. The repairman even told me that I will probably have to do this again in 2 to 3 years because they are replacing them with the same compressor with the same issue. I would not have expected this to happen in just 3 years. Im very disappointed and would never buy another again.
Published: July 31, 2019
JOHN of Redding, CA
Source: consumeraffairs.com

It was a great fridge. Kept up on making ice even when it was so hot and hu
It was a great fridge. Kept up on making ice even when it was so hot and humid outside. Always kept beer or soda cold and not just cold but just the right coldness. Kept our fruit and veggie good for a long time. It seemed longer than our old fridge one did. We are a big family of 6 with 3 boys one girl so we would do most of the shopping one time a month besides odds and ends and it would hold 400-500 of meat and everything else as well. It was a basic look fridge with the freezer on top, the ice box on bottom. It looked good next to our white walls. We got it from my mother when we first moved out to the state we live in. We had it for 3 years and then when we moved we updated to a bigger one and sold that one for 100 bucks.
Published: August 11, 2016
Alex of Springfield, MO
Source: consumeraffairs.com

We purchased a Kenmore Elite Refrigerator along with a Master Protection Wa
We purchased a Kenmore Elite Refrigerator along with a Master Protection Warranty from Sears and paid close to $3000.00. After 14 months our refrigerator stopped working so I called Sears Home Services to set up an appointment on Oct.3, 1019. They said they had no availability until Oct. 22. I was not happy that we had to wait almost three weeks to have someone come out to look at so they said I could have a licensed professional look at and they would approve but anything over $300 they would have to get an approval. Mr. Appliance came on Oct. 12 and determined that the compressor was out and two of the evaporator coils - the cost would be $723.00 but Sears would not approve. So I waited until Oct 22nd 8-5 but at 11am they cancelled my appointment due to the technician having a family emergency. The next available appointment would be Nov. 7th but on Nov. 5th they sent me a text cancelling the appointment without even talking to me. I called once again for the 20th time - not kidding!!! Now Im scheduled for Nov.14 but they wont have the parts - thats just to have them evaluate! So, I called Kenmore today to ask them if they could help me and they pretty much said nothing I could do but wait! Really!?! How wrong is this???
Published: November 5, 2019
Terri of Dripping Springs, TX
Source: consumeraffairs.com

The Kenmore refrigerator has a pull out freezer door. It has a lot of space
The Kenmore refrigerator has a pull out freezer door. It has a lot of space and is easy to clean. There has been a couple quirks but nothing major and the warranty covers most of it. However, I would improve the placement of the freezing element. It ices up sometimes and has to be unthawed. I also wish the workers would explain the problems a little more and the solutions. They could be a little bit more timely also. But that is expected with anything and any situation. I have always used Kenmore products and wouldnt get another brand. Kenmore has met my expectations. They have good quality products and stay true to their word on warranty. Thank you for the service. I appreciate it. I am overall happy.
Published: February 27, 2018
Miranda of Carmel, ME
Source: consumeraffairs.com

I bought Kenmore refrigerator in July 2018, then the compressor was down in
I bought Kenmore refrigerator in July 2018, then the compressor was down in January 2021. Searss technician told me that Kenmore will charge me over $800 for repairing with compressor replacement, and customer service even more pissed me off!!! Different representative are saying all different story!!!! I paid $1700 brand new Kenmore Refrigerator but works only 2 years, then will pay another $800 labor cost to repair and extended warranty only 6 month... Pls remember dont buy Kenmore Refrigerator, the quality is sucks, and customer service is sucks even much more.
Published: February 7, 2021
Sheldon of Kent, WA
Source: consumeraffairs.com

The Kenmore refrigerator was a name brand and on sale plus it came with a n
The Kenmore refrigerator was a name brand and on sale plus it came with a nice warranty and the store had it in stock so I was able to have it delivered the very next day. However, the delivery person was not here during the window they advised. Although I like the color of the fridge, it would be nice in some nonstandard colors. Also, the white color is easily damaged by magnets which everyone uses. Nevertheless, the Kenmore Refrigerator is sturdy, reliable, nice looking and easy to clean. It fits nice into a precut out spot for my refrigerator.
Published: February 21, 2018
Stacy of Royal Oak, MI
Source: consumeraffairs.com

Its a very good fridge however it is small and I have a large family and wi
Its a very good fridge however it is small and I have a large family and will be upgrading to a larger one but overall great brand. Have had for 4 years and have not had a problem with it yet. The freezer is way too small, cant fit much in it unless you are single and live by yourself. The fridge part is bigger but not by much - this would be my only complaint with this fridge. Overall the appearance is nice although its very average. Would be nice if the basic fridge like mine had a better design than normal would be better.Considering my fridge is very basic and plain jane with only an ice maker as upgrade its worth what I pay for, being that I bought it from a discount store otherwise it would not be worth the full retail price. Should have more basic upgrades like an egg holder, more space in the door for larger bottles. To make the fridge taller would also allow for a larger freezer and an additional shelf in the fridge.
Published: August 16, 2016
Ivy of Phoenix, AZ
Source: consumeraffairs.com

Ive never had any problems with it and it always keeps my food fresh and st
Ive never had any problems with it and it always keeps my food fresh and stays at a good temperature. The freezer keeps all foods frozen and never thaws out like a lot of other refrigerators do with ice cream. It also has a nice looking appearance.
Published: December 2, 2015
Karren of Appleton, WI
Source: consumeraffairs.com

Its an excellent refrigerator hold its temperature perfectly. Its dependabl
Its an excellent refrigerator hold its temperature perfectly. Its dependable. Everything works well except for the ice maker. They never last. I dont know why, but they dont. Its a perfect size, has room for everything. The shelves pull out so you can reach items in the back. The door is large enough to hold one-gallon containers and several items. Has lots of shelving and drawers freezer space. The appearance is very appealing to the eye, very clean, has a wonderful ice and water feature. Very accessible that you do not have to open the doors to get to which saves on energy. I have had my refrigerator for several years and was happy with the value at time of purchase. I would highly recommend and Im happy with it overall value.
Published: May 30, 2016
Michelle of Ca, Hayward
Source: consumeraffairs.com

Got CL err. Kenmore replaced the fridge, but process took over a month. Fou
Got CL err. Kenmore replaced the fridge, but process took over a month. Four months later same problem, but Kenmore decided to replace compressor. Looking at another month before part arrives. Most miserable experience ever! Thought with LG takeover things would be okay. Avoid Kenmore at all cost.
Published: July 2, 2021
Morgan of Lone Tree, CO
Source: consumeraffairs.com

A great refrigerator, plenty of freezer space and shelving in the main cold
A great refrigerator, plenty of freezer space and shelving in the main cold section. Easy to keep clean and easy to use. I will definitely be buying another since I moved and the one here is not as good. Its capacity was enough to take care of all my refrigerator items and food. The shelving had enough room for even larger items that I needed to keep refrigerated and all of the condiments that I use on a regular basis. And, the drawers for my fresh vegetables and meat items always kept them as fresh as was possible until I was ready to use them.I like my refrigerator in a white color, and it was very easy to take care of the outside and keep it clean and fresh looking. It fit beautifully in the area in my kitchen where it sat. It helped to make my kitchen look clean and bright. It is a very functional refrigerator and kept my fresh grocery items in great condition. I knew that all the food in it would be in good condition when I got to it.
Published: March 15, 2016
Terry of Libby, MT
Source: consumeraffairs.com

It was a refrigerator worth what I paid for it. Bought it 7 years ago and h
It was a refrigerator worth what I paid for it. Bought it 7 years ago and havent had any problems with it. Thinking of upgrading to a side-by-side and will definitely be a Kenmore. We bought this model when all the kids left home and fits our needs, but since couponing will be upgrading for a bigger freezer. Really like the big shelf space and size of door space. Definitely recommend. I like that this model doesnt take up a whole lot of space. When we bought it we lived in a mobile home and didnt have a lot of kitchen space so this particular model was perfect size. This refrigerator was not really expensive and that was a major factor when selecting it, besides size. We have had it for seven years and never any problems so very well worth the price, and I look to get about one third of what I paid when I go to sell it.
Published: August 4, 2016
Deanna of Houston, TX
Source: consumeraffairs.com

The performance of this refrigerator met all of my needs personally and I w
The performance of this refrigerator met all of my needs personally and I was extremely satisfied with the performance and the look of this refrigerator. It was perfect size for all of my groceries and fit well with the size of my smaller kitchen, and it didnt look disproportional in my kitchen. The appearance of this refrigerator is stylish and up to todays standards. It has a ultra-modern look which is perfect for my kitchen, and all my friends and family always compliment the look. This refrigerator was a steal compared to the others on the market. I personally bought mine at Best Buy and got it for around 300 dollars cheaper than the original price which was a great price for what it has done for me.
Published: October 30, 2016
Seth of Indianapolis, IN
Source: consumeraffairs.com

In September of 2012 we bought a new Kenmore refrigerator from Sears. In le
In September of 2012 we bought a new Kenmore refrigerator from Sears. In less than a year we noticed severe ice build up on the back panel of the bottom freezer. We contacted service who sent someone out. He did nothing other than tell us that maybe the door was left ajar, or that we basically open the refrigerator too much! Really?!! Its never been a problem with any past refrigerator. This was August and he said once the weather got less humid it would probably slowly disappear. Well we waited and it didnt and how convenient and cost saving for Sears....it went off warranty! Now its added a new problem to go along with the ice build up. A loud noise probably coming from the evaporator fan motor from what I have read online. Several weeks ago I pulled out the inner drawers and used a small hammer to chip away the ice build up myself. It stopped the noise for about 3 weeks, but now its started up again and there is ice showing up again on the back panel. I contact Sears service and was told basically tough luck since we didnt buy the extended warranty. But they offered to give us 10% off of a service call. Big deal!! They never fixed the problem to begin with when it was still under warranty. We refused to pay $479 for extended protection on a $1200 large ticket item like a fridge that should last for more than a year without issues! They obviously know what they are selling is junk. Im quite certain from what Ive been reading that this is a design flaw. It should be recalled. Im completely disgusted and will not deal with Sears again.
Published: June 20, 2014
Janis of Montpelier, VT
Source: consumeraffairs.com

We have had our Kenmore refrigerator in our boathouse for 3 years and it ha
We have had our Kenmore refrigerator in our boathouse for 3 years and it has worked great keeping the temperature. Even through the heat from the summer and the cold from the winter.
Published: December 20, 2015
Marianne of Oklahoma City, OK
Source: consumeraffairs.com

The Kenmore refrigerator have the freezer at the top, the cooler on the sec
The Kenmore refrigerator have the freezer at the top, the cooler on the second row, and two drawer on the third row. The color is white and has shelfs on the refrigerator door and on the inside of the freezer door.
Published: February 27, 2018
Vetraylo of Owens Cross Roads, AL
Source: consumeraffairs.com

The Kenmore fit perfectly into a space that had been made by previous homeo
The Kenmore fit perfectly into a space that had been made by previous homeowners and it was an odd size. Finding a fridge that fit was a pain, but the Kenmore worked! It was a pretty traditional and basic looking piece but it seems to go well with everything else in the kitchen. Ours was black and matched our other appliances. Im not a professional in terms of appliance sales but I felt that the price was just right for what we were looking for.
Published: November 30, 2016
Jon of Liverpool, NY
Source: consumeraffairs.com

Purchased the Kenmore Elite French Door with the Grab-N-Go door in August 2
Purchased the Kenmore Elite French Door with the Grab-N-Go door in August 2014. Since the price of the extended warranty was about $900 we did not purchase it. At the 18 month (July 2016) point the cooling coils in the refrigerator portion we developing extensive icing and it was actually pushing the bottom drawer outward. Sears couldnt get anyone out for 5 days so we called a local appliance repair person. They came twice but we unable to make any repair but show me a part that they thought might be causing the problem. Sears overnighted me the part and I was able to install it. It did seem to initially fix the problem but now (October 2017) about 15 months later, I again have the same problem. I have ordered the part again, the controller assembly which apparently should control the defrosting of this coil. Not sure if these parts are poorly made (LG) or that something else is a problem. These refrigerators are not repair friendly.
Published: October 23, 2017
William of Aston, PA
Source: consumeraffairs.com

It has easy to adjust temperature settings for fridge and freezer. Keeps ev
It has easy to adjust temperature settings for fridge and freezer. Keeps everything cold. Shelves are easy to take and clean. Great quality. With a family of 5 I wish the freezer couldve been bigger but its decent sized. Fridge has plenty of room! Pretty standard set up for the type of fridge it is. We were looking for something budget friendly to get the job done and found it easily with this appliance. Ours is the basic white package but its still a good quality item. Evey reason we bought this product boils down to overall value. We are happy with what we brought home and the plus side is, it didnt break the bank.
Published: August 2, 2016
Chelsea of Omaha, NE
Source: consumeraffairs.com

I purchased a Kenmore for several reasons. It is a brand that has great nam
I purchased a Kenmore for several reasons. It is a brand that has great name recognition. I was looking for a smaller width refrigerator and the Kenmore line had a size I needed and had all the special features I was looking for even though it was a smaller size. The water filter is easy to change because of its location. Glass shelves are important too. They are easy to clean and so much better than the wire shelving. The vegetable drawers are deep and I like the fact that they are clear. The refrigerator is super quiet too. The ice maker really does a good job too. The location of the ice bin on the door is a feature I appreciate. Im able to see the quantity of ice and I can also remove the bin easily if needed! I just really wish they would have several lights in the freezer. For some reason I always manage to block the light with my placement of the frozen items. I also am not happy with the bottom door shelf. I find that the depth is a little too small.
Published: March 1, 2018
Letitia of Niles, IL
Source: consumeraffairs.com

Works great, never have had any problems with this model of fridge. It serv
Works great, never have had any problems with this model of fridge. It serves its purpose. Was great for making ice, had one of the shortest times for making it. Also had plenty of freezer room, which most fridges do not have. Just wish I would have splurged and gotten one with ice dispenser and water dispenser. Overall I have enjoyed this unit to the fullest. The size served my needs and uses. Had plenty of freezer space, and could make ice cubes relatively quick. Also could hold 2 gallons of milk at a time and still have room for other necessary items. The appearance of this fridge is very sharp. Very classical look while being able to have enough room for all other items needed. It fit well with the look of my kitchen. The value of this fridge is great for the money. It is an economical appliance that is worth the money. Have had other fridges not worth the money spent on.
Published: June 22, 2016
Tim of Midland, MI
Source: consumeraffairs.com

Let me start by stating what is good about this refrigerator. It has not ki
Let me start by stating what is good about this refrigerator. It has not killed anyone. Here is the not so good: 1. Year one face of deli draw pull off. We are average family of four. Not abusive in any way and the fronts of the drawers began to fall off. I installed stainless screws and nuts to hold them on after year one. 2. On year three the water line burst. Did not find this until I found a puddle of water in the basement. Ruined the new flooring, thankfully it is not noticeable unlesss you pull the fridge out. 3. Also year three it began freezing off and on in the refrigerator. 4. Next the water line began to freeze up, now not making ice. The temperature setting is on 45F. 5. Now the stop on the fridge door broke. The door now slams into my hand made kitchen cabinets if youre not careful.6. Today the bottom door shelf cracked and fell off from the freezer.A man can only take so much, off to buy a new freezer before the water line breaks again.
Published: January 29, 2020
Brian of Grove City, PA
Source: consumeraffairs.com

Works pretty well. Keeps food cold mostly in main part and on door. Needs a
Works pretty well. Keeps food cold mostly in main part and on door. Needs an upgrade though. It is several years old. Upper crisper in fridge part. Experiences problems. Overall a very reliable appliance in the kitchen.
Published: November 27, 2015
Cas of Los Angeles, CA
Source: consumeraffairs.com

Our refrigerator has lasted us a long time. It has worked well and maintain
Our refrigerator has lasted us a long time. It has worked well and maintained its temperatures. Obviously we have had to clean it out and defrost it from time to time, but it has lasted for many years. It has multiple sections. Our Fridge is sufficiently sized. We can get as much as we need in it. We would rather have a larger fridge with more room. We have adequate space in the freezer, and space for produce. We have shelves, but a few are broken. At this point our fridge is antiquated. It is getting old and in need of a significant update. We are ready to purchase a new refrigerator. I am sure that due to the age and condition of our fridge that it does not hold or maintain much value. The appearance and parts of the fridge both need improvement.
Published: August 17, 2016
David of Jacksonville, FL
Source: consumeraffairs.com

First off, I will never buy another Kenmore appliance, and would tell you t
First off, I will never buy another Kenmore appliance, and would tell you that no matter how many 5 stars it is rated, it is still a pile of garbage. We bought this highly rated french door refrigerator back in 2014 and for 6 years it has worked perfectly. If refrigerators only lasted for one year Id say we got our moneys worth but according to repair experts a refrigerator should last 14-20 years. Our Kenmore was made by LG and if you do your research you will find that LG is not a very reliable brand, I dont care what the experts say. The compressor is weak and only lasts for a couple of years if you are lucky. Ours went out! Now LG covers their compressor for 10 years but Kenmore only covers it for 1. What a rip off!!! It will cost $1166.28 to repair a refrigerator that I paid $1150 for in 2014. Sears and the Kenmore brand can go square to HEdoublehockeysticks!!! Im done.
Published: August 14, 2020
Carl of Estacada, OR
Source: consumeraffairs.com

Kenmore Elite (cough!) model 795.72182312 2 drawer freezer - We bought this
Kenmore Elite (cough!) model 795.72182312 2 drawer freezer - We bought this refrigerator in early November 2013, and we took delivery in December. First, water and ice formed on top of freezer drawers. Sears said its because I wasnt opening freezer enough, but it was water leaking from dispenser. Repairman said motor was frozen and that wasnt covered in warranty. Jan 2015, same thing with fridge. Water leaking down front on floor and freezer drawers. Paid $2400 for what? Now another repair call, and limited relief from lawsuit! Sears sucks! I bought my last appliance from them.
Published: February 4, 2015
monica of Ellisville, MO
Source: consumeraffairs.com

I purchased a Kenmore refrigerator and other Kenmore appliances when remode
I purchased a Kenmore refrigerator and other Kenmore appliances when remodeling my kitchen in 2010. The shelves in the refrigerator door are very thin plastic and Ive had to replace both shelves now. The cost is $48.00 per shelf. I think that it is unacceptable. It is just not well designed. It also takes too long to get the replacement parts. I am not a satisfied customer and the parts customer service person I spoke to only said shed make a note in my file.
Published: December 1, 2015
Janice of Montgomery, AL
Source: consumeraffairs.com

I chose Kenmore because it is a well known brand and I know some of my fami
I chose Kenmore because it is a well known brand and I know some of my family has had a Kenmore refrigerator last for many many years. I liked that it looked great in my kitchen and it went very well with all of the other appliances. It had lots of room for me to store everything I needed in it. It kept all of my food at the correct temperature and kept them fresh. But I would want an alarm on the door if it is left open by accident. It would help ensure that your food was kept at the proper temperature and alarm everyone if there is a problem. Other than that, it lasted so long and had great performance. It definitely met my expectations and I would recommend it to anyone that is looking for a new refrigerator.
Published: February 22, 2018
Jessica of Pittsburgh, PA
Source: consumeraffairs.com

Overall this has been a good refrigerator. The ice maker works fast althoug
Overall this has been a good refrigerator. The ice maker works fast although the in door dispenser no longer works. The freezer could be bigger. Although this refrigerator is roomy, its hard to configure the shelving to hold tall items. Drawers have plenty of room for fruits and veggies. The freezer side has more than enough storage. Its sleek stainless steel. I am replacing my other appliances to match. Really good looking for an appliance. I would recommend this to anyone wanting to modernize their kitchen. This refrigerator came with our house but has been very reliable so no money has been spent on repairs. Its energy efficient and runs well. Im sure if I had to replace it that I would find one for a good price.
Published: June 16, 2016
Anja of Saint Landry, LA
Source: consumeraffairs.com

The refrigerator is attractive. Mine was black and fits in well with other
The refrigerator is attractive. Mine was black and fits in well with other Kenmore appliances in the kitchen. It was not too shiny and cleaned up by just using a normal kitchen cleaning solution. Plenty of room and lasted for 10+ years for a family of four. It has drawers for vegetables and meats and there is a place in the door for milk and juices. The shelves can be adjusted for different heights and the ice maker works well. The ice maker and ability to access the water without opening the door is a money saving benefit. Also easy for children to use without constantly opening the door. The cost was very reasonable for the quality of the appliance. Kenmore is a name you can trust and rely on.
Published: March 30, 2017
Cheryl of Dawsonville, GA
Source: consumeraffairs.com

We have been a Kenmore family for generations. The last house we were in we
We have been a Kenmore family for generations. The last house we were in we got ripped off by the Sears home repair service and had many breakdowns. We decided to go away from Kenmore and Sears for several years. We moved into a new house and decided to give Sears a try again. This new fridge is junk. Just a few months after purchase the door handles keep falling off (screws will not stay tight), the ice maker fan keeps freezing up which makes all the ice melt and water all over the floor. Tried to get things repaired under warranty but after 2 hours on the phone, being transferred all over the place and being hung up on, the repair person cant come for 3 weeks. People on the phone dont speak English very well, the whole process is still a nightmare. Last time that we will ever buy Kenmore or Sears.
Published: November 4, 2017
Andrew of Charlestown, IN
Source: consumeraffairs.com

For the first few years, the refrigerator worked really well. However, for
For the first few years, the refrigerator worked really well. However, for a few months the refrigerator would get very cold. Once the part was replaced, it worked great again. The refrigerator has a lot of room and accommodates all of the food we can fit into it. However, the freezer is pretty small; therefore, we struggle to fit all of our frozen foods into the freezer. The fridge is very sleek and looks great in our kitchen. It is not overly shiny (which is good because it is a white fridge) and blends well with our white kitchen. I would buy this brand again! We have gotten a lot of life out of our fridge. Therefore, the price we paid was well worth the investment because it has required minimal repairs over the years.
Published: June 8, 2016
Paul of East Lansing, MI
Source: consumeraffairs.com

Today came home to a new refrigerator not working! Lost food in both the fr
Today came home to a new refrigerator not working! Lost food in both the freezer and refrigerator. Called Sears/Kenmore, told it would take a WEEK before a tech could come out! They put in an emergency order and am waiting. Incredibly disappointed as I bought the entire Kenmore Pro series for my brand new kitchen!!
Published: November 29, 2016
Lisa of Seymour, CT
Source: consumeraffairs.com

The reason my husband and I chose this refrigerator in particular was its s
The reason my husband and I chose this refrigerator in particular was its size. It was perfect for our location. It was also the color and features we wanted and needed. The built-in ice maker was great, it kept up well for my family of six people.
Published: February 27, 2018
Ash of Tipton, MO
Source: consumeraffairs.com

I have a bottom freezer with an ice maker. I absolutely love it. The ice ma
I have a bottom freezer with an ice maker. I absolutely love it. The ice maker doesnt make huge ice and with the fact I love chewing ice, it makes it perfect. Plus I was able to connect it to my water purifier so I never get hard water in my ice even though we have well water. Another thing I love is the double door refrigerator. It makes it so easy to organize and clean. The only real problem I have found is defrosting the freezer. When you do, it is such a mess.
Published: January 4, 2016
Kelly of Twin Falls, ID
Source: consumeraffairs.com

This refrigerator is spacious. It’s quiet - you can hardly tell it’s th
This refrigerator is spacious. It’s quiet - you can hardly tell it’s there. The electricity it uses makes it a cost effective efficient appliance. Freezes quickly and the door shelves have ample room to store food. The shelves are adjustable making it easy to store a lot of foods. The freezer also has ample space. The overall size isn’t too bulky in small kitchens. The size of this refrigerator is actually average for this type of appliance without actually being too bulky for small kitchens. It’s bigger inside than it seems. Looking at the overall value - functionality, size, and appearance - this refrigerator is well worth the cost. Especially after you start seeing the difference in electric bills!
Published: September 7, 2016
Danette of Oakland, CA
Source: consumeraffairs.com

Greatest product because it has a lot of space and also it has more room fo
Greatest product because it has a lot of space and also it has more room for ice cream. Every home needs an efficient refrigerator in your kitchen. Sears carries a wider variety.
Published: April 15, 2016
John of Auburn, WA
Source: consumeraffairs.com

It is a nice refrigerator, has plenty of space, and keeps my food nice and
It is a nice refrigerator, has plenty of space, and keeps my food nice and cold. High build quality too! I also like the grey color of it. That way it does not turn yellow from the light. This Kenmore refrigerator has adequate space for all my food items. It has plenty of drawers and slots for food and drinks too. Id recommend it for sure. This Kenmore refrigerator looks very nice. Because of the grey color, Fluorescent light does not make it change colors. I would value it as pretty expensive because of how nice it looks and the build quality of it which is very nice.
Published: March 1, 2016
Matt of Oak Park, IL
Source: consumeraffairs.com

The Kenmore fridge has worked steadily with no problem for 4 years now. It
The Kenmore fridge has worked steadily with no problem for 4 years now. It keeps food as cool as it needs to in an even fashion unlike some fridges which are colder in some spots. Nice and roomy enough to hold everything we need it to. Runs quietly. It has side by side doors. Kenmore had it reasonably priced and has been worth it. Bought it and it was delivered the next day.
Published: December 5, 2015
Deby of Orlando, FL
Source: consumeraffairs.com

I was very pleased with this refrigerator. It keeps food very cold and was
I was very pleased with this refrigerator. It keeps food very cold and was self defrosting. I would recommend this refrigerator to anyone. This refrigerator was very spacious and had 3 drawers and adjustable shelves. The drawers were big and the freezer compartment was very big also. This refrigerator was very easy to keep clean just by wiping it off. The shelves and drawers were removable and also easy to clean. It also matched my kitchen very nicely. This refrigerator was a great deal. I bought it from Sears and was able to finance it and had it paid off in 12 months. I looked at several different places and at different refrigerators and this was a great deal.
Published: November 9, 2016
Melissa of Smyrna, GA
Source: consumeraffairs.com

This product was worth more than I can explain. I cannot put a value on it.
This product was worth more than I can explain. I cannot put a value on it. When we sold the house, the buyers could not believe that we had this refrigerator as long as we did and the condition of the refrigerator. I dont remember the Refrigerators size as this was many years ago. However, there were my husband, myself and four children. I shopped for food on a weekly basis and always had enough space to food for a family of six. This Refrigerator was side by side with an ice maker. It had a vegetable bin as well as a bin for fresh fruits. We did not have to worry about ice as there was always ice available. I recommend this product to anyone. We never had down time and it was still working after 10 years of service. I dont remember what we paid for it, but we got our moneys worth.
Published: March 14, 2017
Ruth of Kingsland, GA
Source: consumeraffairs.com

Size is great, but hate the fingerprints always left on fridge. Spacey insi
Size is great, but hate the fingerprints always left on fridge. Spacey inside, but sometimes freezer accumulates ice for no reason. Weve had to, more than once, take everything out of the freezer and defrost it.
Published: September 1, 2019
Anne of Holly Springs, North Carolina
Source: consumeraffairs.com

Greatest fridge Ive ever owned. Kenmore is always high quality, and this is
Greatest fridge Ive ever owned. Kenmore is always high quality, and this is no exception. While this is the first BRAND NEW fridge Ive ever owned, this for sure will not be my last Kenmore. More than enough size for a family of three. The freezer is great for storing meat when its bought on sale, and the fridge is plenty big enough for even the pickiest person. It was a little more expensive than I expected to spend, but in the big picture, well worth it. Sure, you could spend less, but in the long run, youll pay more in loss of quality, and needing to replace it sooner.
Published: June 10, 2016
Alan of Detroit, MI
Source: consumeraffairs.com

I initially chose to purchase Kenmore over other refrigerator brands mainly
I initially chose to purchase Kenmore over other refrigerator brands mainly due to the price. It was on sale and it had all the features that I wanted like filtered ice maker and a freezer. It keeps food cold. It also has a vegetable crisper drawer with humidity controls. I had a fridge once that kept coming open because the magnet strip was not good. I had to throw food away which was not good. But my current fridge has an alarm that goes off if the door is left open. It also has an ice plus feature that makes more ice when needed.
Published: February 19, 2018
Rich of Tallahassee, FL
Source: consumeraffairs.com

It is one of the best refrigerator out there. I never had any issues with i
It is one of the best refrigerator out there. I never had any issues with it and it always kept the right temperature. It was silver, duo doors with a ice and water dispenser. I wish I would have got a different one with the bottom draw because the extra space would have been great. I did not have enough space for all the frozen items I usually buy. It was a great fridge though.
Published: December 20, 2015
Brittany of Ridgeland, SC
Source: consumeraffairs.com

Kenmore is reputable than most brands in the market. It is a great product
Kenmore is reputable than most brands in the market. It is a great product for food storage and it had lots of room to store food to keep cold. It keeps food fresh from spoiling. I like the tray space and the freezer space altogether. My refrigerator has a nice white color that I would recommend to others looking to buy a Kenmore. The price of others as most models are cheaper but dont come close to a Kenmore refrigerator. I wished Kenmore had much more space to store food to keep it as the model I have has limited space for tall items. My expectations would be the use of smart technology in the future years to come. I dont see any other brand come close to a Kenmore because they have a shorter lifespan.
Published: March 3, 2018
Brian of Denison, TX
Source: consumeraffairs.com

I understand a warranty ending but what kind of fridge dies after such a sh
I understand a warranty ending but what kind of fridge dies after such a short term? The worst part of it is, Im in AK, there is no service for Kenmore refs in AK. Sears basically told me to take a hike. Only after I yelled at phone support did they give me troubleshooting instructions. None of which helped. As of now, I believe the refrigerant leaked internally. Its labeled Kenmore Elite; the product, and frankly, the service is a zero!
Published: January 25, 2015
Griffin of Anchorage, AK
Source: consumeraffairs.com

Large freezer, able to fit several weeks of food, helpful for large familie
Large freezer, able to fit several weeks of food, helpful for large families. Indoor ice maker and water, extremely nice feature. City water was filtered without an extra system being installed. And no extra freezer space taken up by trays. Large deep freezer drawers for extra storage. Adjustable containers in door made it easier for more storage in the main fridge. Allowing for bulky items such as milk or pitchers to be stored in the doors. Cleaning was simple, with parts all being removable. Parts dismantled and reassembled easily. Large and bulky making delivery difficult. However, replacement parts were expensive. Also, no color choices other than white were available.
Published: March 6, 2018
Amber of Chicago, IL
Source: consumeraffairs.com

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