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Kenmore Refrigerator Warranty
Kenmore Refrigerator Warranty

Kenmore Refrigerator Warranty

The Kenmore refrigerator warranty will depend on the specific model and purchase date of the refrigerator.

Generally, Kenmore refrigerators come with a one-year limited warranty that covers parts and labor for any defects or issues that may arise during normal use. Some models may have longer or more comprehensive warranties, so it's important to check the warranty information that came with the refrigerator or contact Kenmore customer service for more details.

Additionally, customers can purchase extended warranties or protection plans for their Kenmore refrigerators, which can provide additional coverage beyond the standard warranty period. These plans can cover things like accidental damage, power surges, and other issues that may not be covered by the standard warranty.

As with any warranty, it's important to read the terms and conditions carefully to understand what is and isn't covered, as well as any requirements for making a claim. If you have any questions or concerns about your Kenmore refrigerator warranty, it's best to contact Kenmore customer service for assistance.


Related Error Code Pages:
Kenmore Refrigerator Error Codes, Kenmore Range Error Codes, Kenmore Washer Error Codes, Kenmore Dryer Error Codes, Kenmore Microwave Error Codes, Kenmore Dishwasher Error Codes, Kenmore Water Heater Error Codes, Kenmore Gas Grill Error Codes,

Related Troubleshooting Pages:
Kenmore Refrigerator Troubleshooting, Kenmore Range Troubleshooting, Kenmore Washer Troubleshooting, Kenmore Dryer Troubleshooting, Kenmore Microwave Troubleshooting, Kenmore Dishwasher Troubleshooting, Kenmore Water Heater Troubleshooting, Kenmore Gas Grill Troubleshooting,

Related Repair Pages:
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Related Parts Pages:
Kenmore Refrigerator Parts, Kenmore Range Parts, Kenmore Washer Parts, Kenmore Dryer Parts, Kenmore Microwave Parts, Kenmore Dishwasher Parts, Kenmore Water Heater Parts, Kenmore Gas Grill Parts,

Related Price Pages:
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Kenmore Refrigerator Warranty

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Kenmore Refrigerator surety

Kenmore Refrigerator guaranty

Kenmore Refrigerator guarantee


Product Reviews:

I bought it in 2000. Its the best investment I ever made. It has room for e
I bought it in 2000. Its the best investment I ever made. It has room for everything – eggs, sodas, even fruits and veggies and the freezer can hold a whooping 300 dollars worth of meats. Kenmore is simply the best there is on the market. The size of it is simply great, for all my needs. It has compartments for just about everything you can imagine and the freezer can hold a half a cow in meat portions and it is so quiet when its on. You dont even hear the motor running. My old fridge kept me up most nights with all the noise it used to make (thank God for Kenmore). It comes in a variety of colors, any color you want, and it is easy to clean. Just wipe it off with a wet rag or sponge. Color to match every decor. Youre really getting more value for your buck with the Kenmore line of product. They are built to last. Like the Energizer bunny they keep going and going.
Published: June 4, 2016
Tyrone of Goshen, NY
Source: consumeraffairs.com

I purchased this Kenmore from Costco online. It was delivered on May 24, 20
I purchased this Kenmore from Costco online. It was delivered on May 24, 2021. After a couple of weeks of use I noticed the freezer was icing over and the seals to the freezer and refrigerator kept coming loose. I contacted Costco concierge service and they sent a Kenmore repairman. The Kenmore repairman noticed the seals coming loose without me saying anything and then he noticed the seam around freezer had been siliconed. The Kenmore repairman advised me to return the refrigerator and get a refund. Sears, Kenmore, or Costco wants to take responsibility for this fraud. I have never had a more frustration experience, dont buy anything from these people.
Published: June 12, 2021
Nancy of Boulder Creek, CA
Source: consumeraffairs.com

I really do not know what to tell you. The Kenmore I had was a very good re
I really do not know what to tell you. The Kenmore I had was a very good refrigerator and I had it for 12 years and never had any trouble with it. I would gladly buy another one anytime.
Published: December 24, 2015
Robert of Dothan, AL
Source: consumeraffairs.com

Kenmore Elite (cough!) model 795.72182312 2 drawer freezer - We bought this
Kenmore Elite (cough!) model 795.72182312 2 drawer freezer - We bought this refrigerator in early November 2013, and we took delivery in December. First, water and ice formed on top of freezer drawers. Sears said its because I wasnt opening freezer enough, but it was water leaking from dispenser. Repairman said motor was frozen and that wasnt covered in warranty. Jan 2015, same thing with fridge. Water leaking down front on floor and freezer drawers. Paid $2400 for what? Now another repair call, and limited relief from lawsuit! Sears sucks! I bought my last appliance from them.
Published: February 4, 2015
monica of Ellisville, MO
Source: consumeraffairs.com

I like my refrigerator from Kenmore. It has been a good thing for my family
I like my refrigerator from Kenmore. It has been a good thing for my family. I like the fact that it dispenses ice and water that are filtered and safe for me and my family. The refrigerator I owned in the past would always shut itself off, therefore spoiling all my food and causing a huge mess. With all the technology that lemme provides I dont have to worry about my money going to waste.
Published: November 8, 2015
Bradley of Owasso, OK
Source: consumeraffairs.com

The refrigerator had plenty of features that I was looking for. It fit in t
The refrigerator had plenty of features that I was looking for. It fit in the available space in my kitchen and it had a built-in ice maker. I like the convenience of having the freezer on the bottom. It makes it easier to find things in the fridge part, because its eye level. I have back problems, and having the fridge part on top prevents me from having to bend over as often as I would if the fridge was on the bottom. I also like the automatic ice maker, as well as the color. My kitchen is done in black and red, so the availability of a black fridge goes along great with my decor. I have had it for many years and it still works perfectly. I will most likely buy another Kenmore when it stops working.
Published: March 2, 2018
Amanda of Paducah, KY
Source: consumeraffairs.com

It was very easy to use and I could store a lot of things. It worked very e
It was very easy to use and I could store a lot of things. It worked very efficiently and well. I would want to use it again in the future. The size was great. I could store a lot of the things in the refrigerator with a lot of room to spare. The compartments were very big and I liked it very much. It was very big and I liked the color of the refrigerator. It was very good to use. I would want to use it very much. The value of the product is good. I like it very much and would want to buy another product like it again. I thought the price is very good.
Published: July 25, 2016
Ameer of Orland Park, IL
Source: consumeraffairs.com

This refrigerator has been an excellent purchase. Lives up to expectations
This refrigerator has been an excellent purchase. Lives up to expectations of quality and value for the price. Would recommend to family and friends and would also purchase again. What more could you want?
Published: December 20, 2015
Frank of Amherst, VA
Source: consumeraffairs.com

Its a reliable fridge thats guaranteed to keep your food fresh. Its usage i
Its a reliable fridge thats guaranteed to keep your food fresh. Its usage is good. Years without going out. If you are looking for a reliable fridge Kenmore is the one! A awesome brand! I can actually fit all my produce, fruit and vegetables. Two watermelons and six cases of soda and water bottles, along with my eggs and dairy. My fridge is perfect in size inside and out. Its shiny and glossy and looks marvelous in my kitchen. It actually sits out of everything in my kitchen. Lol. I live in an old house so you can tell the difference. Kenmore allows you to get your money worth when you purchase their products. It lasts for years without repair or replacing. Just keep it clean and you are good to go.
Published: August 15, 2016
Vanessa of Moultrie, GA
Source: consumeraffairs.com

Never had any problems with my Kenmore refrigerator. We lived and owned the
Never had any problems with my Kenmore refrigerator. We lived and owned the house. It was in for ten years. It was sold with the home in 2001. I would certainly own another Kenmore if the situation became part of any decision we would have to make.
Published: October 12, 2015
Jean of Gainesville, VA
Source: consumeraffairs.com

If you buy a Kenmore Elite French door be very sure you are buying one made
If you buy a Kenmore Elite French door be very sure you are buying one made by Whirlpool not made by LG. If you are told it is a LG, RUN. I have a $2000 Kenmore Elite French Door bought Aug. 09, 2013 that I am junking. Had it worked on by the only local guy locally. He put on new parts and could not fix. Takes Sears home repair at least 3 weeks to come. Sears does not offer any help and could care less. Wants you to buy a warranty for $49.95 a month to cover repairs up to $500. DO NOT BUY ANYTHING LG or KENMORE ELITE.
Published: August 18, 2017
Joyce of Staunton, VA
Source: consumeraffairs.com

Never had any issues with the temperature control. Numerous drawers inside
Never had any issues with the temperature control. Numerous drawers inside which keep everything separate between me and my housemates. It is a great size for a small household. Plenty of both fridge and freezer space. Love the amount of door space. Drawers are also spacious. Love the black color. Makes the magnets we collect pop. Its very sleek and easy to clean. It matches the rest of our kitchen decor. We couldnt be happier with it. The cost was very reasonable and has stayed working with no problems and little to no maintenance. It looks like it is worth much more than it costs.
Published: July 9, 2016
Martha of Highland, MI
Source: consumeraffairs.com

I bought my refrigerator a few months ago and I absolutely love it! Its ver
I bought my refrigerator a few months ago and I absolutely love it! Its very spacious and keeps everything fresh and cold. The glass shelves make it easy to wipe out and keep clean. And the black color matches my kitchen perfectly! The size of my refrigerator is perfect! It doesnt take up a huge space but it holds everything inside that I need and there is also extra space. The drawers are very spacious too. The black refrigerator matches my kitchen perfectly and its very easy to keep clean. I would definitely recommend this to anyone who is in the market for a new refrigerator. I got this refrigerator on sale and its worth every penny. I highly recommend it to anyone who wants a fabulous looking refrigerator! Wonderful value and I would buy another one in the future.
Published: August 31, 2016
Carolyn of Uniontown, PA
Source: consumeraffairs.com

Have owned this refrigerator for a few years and have not had any issues at
Have owned this refrigerator for a few years and have not had any issues at all. Also the price is very affordable which makes it very economical. Its a standard size that fits perfectly in my kitchen. I love that I can get the shelves and steers out easily and replace them hassle free. I own a white model that is clean and classy looking for a basic white model. Its just perfect for my kitchen. Goes well with my decor. Have had no issues or problems. There is no rust that happened to my last refrigerator which is very impressive. It cleans up very nicely and great for the money.
Published: November 29, 2016
Dana of Red Lion, PA
Source: consumeraffairs.com

Plenty of storage, never had any problems, also very easy to clean and it i
Plenty of storage, never had any problems, also very easy to clean and it is also energy efficiency. Easy to move to clean behind, easy water and ice hook up with filter. Easy slide out drawers and easy open fridge and freezer doors. The fridge side is big enough to fit $120 worth of groceries and the freezer is big enough for storage of ice cream and plenty of steaks, drawers are a decent size for your vegetables and still have room for a case of beer. The appearance is very modern and will go with any kitchen style and it is also easy to keep clean. You or your family and friends will tell you its a very good looking fridge. All refrigerators are little pricey but with the looks and quality of this fridge you dont mind spending the amount you will, so if you are looking for a new fridge you will have no issues with the cost.
Published: September 11, 2016
Mike of Emmaus, PA
Source: consumeraffairs.com

Great appliance, very nice fridge. Ive had trouble in the past with other f
Great appliance, very nice fridge. Ive had trouble in the past with other fridges that would die on me but this one didnt. Highly recommend to anyone who needs the space. Giant fridge, so much room. I fit a lot of stuff in there on a regular basis. I adore this appliance very much. Id say 5 stars on any scale this beats it with performance. Beautiful, sleek design, clever movement, lots of room, big boxes and frozen things. I will never switch from this fridge. Does exactly what I want. Youre definitely getting what you pay for out of this fridge. Looks and interior wise it all balances out to make a wonderful edition to any kitchen. Warning you will fall in love.
Published: July 20, 2016
Savannah of Villa Park, IL
Source: consumeraffairs.com

They never gave me any problems. Never understood some specifications but d
They never gave me any problems. Never understood some specifications but didnt really need to. Flawless. I would recommend this to everyone. The size could have been better. Some things dont fit inside the freezer area. Otherwise it is an excellent decision. Slick and incredible. Fits perfectly with the kitchen. It was improbable for me to find something bad about the entire look. Simplistic and useful. Great Buy. VALUE is eccentric. It is incredible how good this Refrigerator - it is one of the best products I have purchased in the last 10 years.
Published: August 12, 2016
Ana of Houston, TX
Source: consumeraffairs.com

It has lots of room to store your food items inside. The freezer is also la
It has lots of room to store your food items inside. The freezer is also large. it also is very energy saving. The built in ice maker is a joy. The size is big enough for your needs. Plenty of shelves to put your food items on. The freezer keeps your frozen food items frozen till youre ready to use them. It is a good looking refrigerator, and the stainless steel color is a delight. Not too large for the kitchen. Not an ugly looking box to have. The value is very affordable, and most other types dont compare to the cost of this one. Others cost more and they are not as good to use.
Published: April 13, 2016
Tiffany of Mahopac, NY
Source: consumeraffairs.com

My Kenmore refrigerator freezes food and insulin even when its thermostat i
My Kenmore refrigerator freezes food and insulin even when its thermostat is set as 40 degrees. I have had several repair calls and appointments on this since it was bought in 2009 and this issue is still not resolved. The Customer Service department has told me that my warranty is invalid (which it is not). The customer service today went as far as hanging up on my husband while he was complaining about our refrigerator problem, freezing his insulin.
Published: September 27, 2011
Carol of Hillsboro, wi
Source: consumeraffairs.com

I looked at a lot of refrigerators and this Kenmore refrigerator was the be
I looked at a lot of refrigerators and this Kenmore refrigerator was the best for the price. The size was fine considering we only had a certain amount of space for a fridge with our countertops and our ceiling. The fridge had enough room and it came fully loaded, with all the bells and whistles. It kept things cold, had a water dispenser and made ice so we didnt have to use trays. Moreover, it was smudge resistant stainless steel which everybody loves.
Published: April 6, 2017
Kaylie of Fort Walton Beach, FL
Source: consumeraffairs.com

Generally the Kenmore 795.76209.900 fridge has worked fine for the 3 years
Generally the Kenmore 795.76209.900 fridge has worked fine for the 3 years Ive had it. Complaints include I can put up with a few dents from the ultra thin sheet metal cabinet (Does it really have to be that thin??!! Can almost dent it with fingernail!!!), but the cheap plastic freezer compartment guide rail takes the cake. It broke, now I feel like Ive BEEN HAD paying $75.00 with shipping for the replacement part. Am worried the other side will break as well, so trying not to use the upper freezer rack for a week until the part arrives. Otherwise I would REALLY FEEL CHEATED for way over a hundred dollars for $2 worth of molded plastic that should have been made more durable in the first place.
Published: September 20, 2017
J A of Port Orchard, WA
Source: consumeraffairs.com

The appearance of this refrigerator is sleek and unobtrusive, which is what
The appearance of this refrigerator is sleek and unobtrusive, which is what we want in our kitchen. This fridge works well for us and it is a good size. There is some flexibility in the space which is helpful when we have larger items. We like that the freezer has shelves as opposed to the bins that we see elsewhere and also storage on the door which we find helpful. Of all the refrigerators we look at, we thought this was one the best value for the price. We have been very pleased and would recommend it to others. It is very nice.
Published: March 22, 2017
Erica of Purchase, NY
Source: consumeraffairs.com

If I can give less than a 1 I would do it. I have a refrigerator from Kenmo
If I can give less than a 1 I would do it. I have a refrigerator from Kenmore and It didnt last for a week and it broke down. I called them and they want me to pay for it to fix it even though its not my fault. The Kenmore Refrigerators compressors are LG and LG compressors people have court issues on it because they break easily. Dont waste your money on those kinds of refrigerator.
Published: April 1, 2021
Merna of Westfield, IN
Source: consumeraffairs.com

Its good, pretty, white, and clean. Its a little big but it looks great. It
Its good, pretty, white, and clean. Its a little big but it looks great. It comes in a large varieties of colors and shapes and sizes so you should be able to find the right one for you and your family. It is a very big fridge and freezer. You should be able to fit everything you need to fit in there. Could have maybe use a little bit more space in the freezer though. But the refrigerator runs great and the freezer works great, too. It has not broken yet. One of the shelves falls off all of the time but it is very easy to fix. It just slides right back on. That is the only problem we have had with the fridge and freezer.
Published: March 25, 2017
Christine of Greensburg, PA
Source: consumeraffairs.com

The first thing that I liked about this Kenmore Refrigerator was the price.
The first thing that I liked about this Kenmore Refrigerator was the price. It has a ton of shelf space, deep door bins and has the efficient cooling system that keeps the food really cold. All of the shelves are adjustable as well. I like most of the features but there are some that are not needed. I dont particularly like the style of glass shelving in this refrigerator. Another thing that I didnt like was the storage space. This unit only holds 20 CF, I was hoping for 25. Nevertheless, we are very pleased with this model. It actually exceeded our expectations and we look forward to having it for the next 10 years.
Published: March 2, 2018
Landrum of Suffolk, VA
Source: consumeraffairs.com

We have been a customer of Sears for over 40 years, but not anymore. 5 year
We have been a customer of Sears for over 40 years, but not anymore. 5 years ago we downsized and bought 5 appliances from Sears. We even bought their so called warranty. From experience it is not worth the paper it is written on. They will find a way not to send a tech. Three months after purchase of the fridge had a leak in the freezer area. First thought it was caused by over filling the ice trays. When I checked further noticed is was from a water line. Called and was promised they would send someone out. Three weeks later he arrived. Quickly pointed out there was a called back on a part. Was told by Sears missed the expiry date by 3 days. Called a salesman and he told me he had the same issue. Was told to call Kenmore which we did. Was told they could do nothing. Yesterday noticed the two lights in the fridge were both blown. I thought this to be odd. Unscrewed one, but could not get the other. Had to remove the light fixture and break to light itself. Found there were scorched marks near the base of the light. About an hour later was able to remove what was left of socket. Disconnected that light and am running on one light. Called Sears again and no surprise was told nothing they could do.I hear all kinds of similar stories from friends. Mr Sears, no wonder your company is losing money and closing store. You have no idea what customer service is all about. By the way my son in law just bought a new home and needed all appliances. He knew the issues I had. Guess what: never even went to Sears. Cannot wait until I have replace the appliances. Goodbye Mr. Sears forever.
Published: October 18, 2016
Wayne of Dartmouth, NS
Source: consumeraffairs.com

It is a fine appliance. I got no bad things to say about it. It keeps all m
It is a fine appliance. I got no bad things to say about it. It keeps all my beer good and cold. When I want ice in my whiskey I have always got it ready to add to my glass. I kill my own meat most of the time and I never have to worry about my refrigerator going out on me and spoiling all of the deer meat, bear meat or any of my trout I catch out of the river because that would really piss me off. Nope no complaints on it yet anyway. Its going on 5 years old and it is like brand new.
Published: December 9, 2015
Steven of Charlottesville, VA
Source: consumeraffairs.com

Five years ago, I purchased a Kenmore Elite refrigerator model # 2534439340
Five years ago, I purchased a Kenmore Elite refrigerator model # 25344393407 and now I have discovered cracks in the lining of both the freezer and refrigerator compartments.I contacted Sears and was told that they know of the cracking problem but there was no recall issued. The fix for this is patching the cracks with epoxy. I understand that the cracks continue to appear, this being an ongoing problem. Checking online, many have the same problem. One technician had the nerve to say that it was due to humidity in my home, I live in NY! How dare they try to blame the customer for this defect!
Published: September 23, 2011
Gail of Whitestone, NY
Source: consumeraffairs.com

Kenmore refrigerator was on sale and was the cheapest model for all the asp
Kenmore refrigerator was on sale and was the cheapest model for all the aspects of a refrigerator we wanted. It also was the biggest we could afford at the time so we had to make do. The refrigerator has plenty of space for everything you can imagine and keeps everything at the right temperature. It has a water dispenser and an ice maker too. Although I wish the freezer was a little bigger. It is smaller than the fridge. And I would have liked a different color but this was all they had. Overall, it has ran great and has definitely met our expectations.
Published: March 6, 2018
Sheryl of Dearborn Heights, MI
Source: consumeraffairs.com

It is very quiet and runs very good. Would be one of my first choices to ge
It is very quiet and runs very good. Would be one of my first choices to get if I had to get another. Keeps my stuff very cold and runs great. Its the perfect size. Fits just where I need it to. Its not too big or too small. Its a nice-looking fridge. It is white in color. Great appearance. It was just the right price. I would suggest all my friends get it.
Published: June 6, 2016
Grace of Ky, Ransom
Source: consumeraffairs.com

This refrigerator has been a blessing all the while I have used it. I have
This refrigerator has been a blessing all the while I have used it. I have never had any problems with it. I enjoy this brand and this product. This fridge is perfect for me and my family. I would definitely encourage it to my friends and family to use. This item never breaks down and keeps working all the time. My refrigerators color is just the right color I like. It is black and that is my favorite color in the whole wide world. I would not trade it in for another one for any reason. The value of this item is still the same I believe. It still works as good as before. I paid a decent price for it and I think I got a great deal on it. This brand is the best.
Published: June 16, 2016
Carl of Banning, CA
Source: consumeraffairs.com

The refrigerator has outstanding performance. It keeps everything at a perf
The refrigerator has outstanding performance. It keeps everything at a perfect temperature. It works awesome and best of all its quiet! Of course this is going to vary from house to house but for my home it fits perfectly. As far as having enough room inside, its plenty of space. This refrigerator is gorgeous. Just look at it, stainless steel, nice and shiny. I think it looks great. It fits very nicely with my kitchen and other appliances. They might seem a little pricey at first but this thing is totally worth every single penny. I absolutely love it. It also does not use as much energy as my old refrigerator.
Published: November 8, 2016
Aubry of Topeka, KS
Source: consumeraffairs.com

This refrigerator is very good mostly because of the amount of space it has
This refrigerator is very good mostly because of the amount of space it has and the cool factor that it has. It keeps my food refrigerated very well. Its good.
Published: March 4, 2016
Matthew of Mount Vernon, NY
Source: consumeraffairs.com

I am enjoying my Kenmore refrigerator. I have not had any problems with it.
I am enjoying my Kenmore refrigerator. I have not had any problems with it. It keeps my food and beverages cold. I really would recommend this brand to anyone who is considering buying a refrigerator. It also comes with an ice maker and I have not had any problems with it. I believe I made the right choice when I chose to buy this particular brand. I would not hesitate to buy another one if I ever need to purchase in the future.
Published: December 24, 2015
Pearlie of Shreveport, LA
Source: consumeraffairs.com

After I purchased my KENMORE fridge the alarm kept going off. After numerou
After I purchased my KENMORE fridge the alarm kept going off. After numerous attempts the repair guy shows up and tells me its a FRIGIDAIRE!! They replaced the door and that didnt work so they finally replaced the fridge. Now I have a horrible smell coming from it and ruining my food! I have taken everything out and cleaned it multiple times and still stinks. Plus paying for KENMORE and getting Frigidaire. Never again will I buy from Sears or a Kenmore product!
Published: May 31, 2016
Renee of Whitecourt , AB
Source: consumeraffairs.com

Works pretty well. Keeps food cold mostly in main part and on door. Needs a
Works pretty well. Keeps food cold mostly in main part and on door. Needs an upgrade though. It is several years old. Upper crisper in fridge part. Experiences problems. Overall a very reliable appliance in the kitchen.
Published: November 27, 2015
Cas of Los Angeles, CA
Source: consumeraffairs.com

Best refrigerator ever, keeps food cold, good energy saver. Neat and stylis
Best refrigerator ever, keeps food cold, good energy saver. Neat and stylish. Great price. Easy cleaning surface/great color choices. Would recommend it to anyone who is looking for a great product that will last for years. Everything fits great in it on little spot. The size is compact yet large enough to take care of all our food for a family of 5. Never seems to run out of storage space. Its like it automatically gets larger when you need the extra space for holidays and special events. Great, up to date. Beautiful, glamorous, inventive, modern. Bold. Makes a statement. Clean. Outstanding. State of the art design. Seems like it just landed off the show room floor when you wash the surfaces. Really a high quality machine. The value of this product is one of an investment that will last for years to come. One would really have to get tired of it and just want something newer. Because its that great of a quality merchandise.
Published: August 11, 2016
Rita of Barbourville, KY
Source: consumeraffairs.com

We paid 150 dollars less than a comparable model from another manufacturer.
We paid 150 dollars less than a comparable model from another manufacturer. With this the shelves were slightly less sturdy, especially the plastic ones but they are holding up fine. We have the black color. It arrived undamaged. It has retired for kids and it has resisted scratches. It also fit our kitchen nicely. The freezer portion is a bit cramped but he fridge has plenty of room, we especially love the crisper drawers. Also, the door easily holds two gallons of milk on one shelf. It works great. The only problem we have had is that it sometimes make a little ice. It otherwise has had no problems. It also is easy for the kids to operate.
Published: April 1, 2017
Taun of Las Vegas, NV
Source: consumeraffairs.com

This refrigerator is 24 years old and just will not die. I have had the tot
This refrigerator is 24 years old and just will not die. I have had the total ice maker replaced and the water fill valve replaced. Other than that the thing works perfectly. My wife would like to update, but cant see getting rid of something that has been with us half of our married life until it quits completely.
Published: September 10, 2019
John of Mableton, GA
Source: consumeraffairs.com

I havent had any major issues. I do struggle with cleaning it if something
I havent had any major issues. I do struggle with cleaning it if something has spilled and hasnt been cleaned up immediately. I also think that because I have an older style, the placement of items in the fridge is more difficult.
Published: October 29, 2015
Deann of Anderson, SC
Source: consumeraffairs.com

I purchase Kenmore Elite refrigerator with bottom freezer 5/12/15 approx.:
I purchase Kenmore Elite refrigerator with bottom freezer 5/12/15 approx.: $ 1,500.00, the first few week foods on the shelves was freezing. I called Sears and after long waiting technician came and stated the temperature has defect. He change the temperature from 0/37 to 8/46. The condition did not improved and I did call again, but fruitless. Now the refrigerator smell toxic odor and give me headache. I called Sears, and finally repairman arrived, and stated the inside foam is defect. It needs to be replaced and cost $ 550.00. I told him this is manufacture defects as Sears has 10 years warranty for defects. He refused to replace the foam. I am very unhappy with Sears appliances, I cannot afford to buy new refrigerator, I am senior citizen with low income. This is abuse, unfair, and it is Sears responsibility to not sell defect appliances, instead take advantages from elders. Shame to Sears...
Published: April 12, 2018
Angel of Burbank, CA
Source: consumeraffairs.com

Have a 5 1/2 yr. old Kenmore Elite bottom freezer fridge. The unit develope
Have a 5 1/2 yr. old Kenmore Elite bottom freezer fridge. The unit developed a leak in the cooling system. Of course the warranty is expired (5 yr.). Have been without a working fridge for 6 weeks and counting. Service dept. is terrible. Have been here 6 times. Bought that extended warranty at the time of the first call to Sears to try and offset the repair cost. Have a whole different problem with that. The leak ended up burning up the compressor (which the tech. said wouldnt happen) which lead to another call to service to get the compressor fixed, which ended up being another call to service because the replacement compressor is bad too. Have to wait days and days between appointments, with the last one originally being 13 days until my constant complaining got it lowered to a mere 7 days. Problem has escalated to sears Executive Complaint Dept. which is helping but is too little too late. I will never buy anything that has a Kenmore or Craftsman name on it again. My days of shopping at Sears is also over. Do yourself a favor and avoid Sears and their service dept. at all costs.
Published: July 8, 2015
Kathy of Rayland, OH
Source: consumeraffairs.com

Our 16 month old refrigerator has been down for over a month. Sears does no
Our 16 month old refrigerator has been down for over a month. Sears does not stand behind its products. It does not stand behind it parts guarantee. Sears does not care about customer satisfaction or inconvenience. Its help desk of of no value. The parts we need are made by LG for Kenmore and have been out of stock since at least 6 July. Our most recent possible date to repair is 8 August if the parts happen to be delivered. We are beyond frustrated and disappointed in Sears -- if it did care we would have expected Sears to have offered a loaner for our 3000 dollar investment.
Published: July 31, 2017
Lynda of St Augustine, FL
Source: consumeraffairs.com

I have owned other appliances from other companies and would have issues af
I have owned other appliances from other companies and would have issues after just a few months of owning the product. The biggest issue with other appliances that we have had is that it will stop cooling and our food would be ruined. As a mother of twins and a teenage daughter, this is a really big deal for us. We switched and since then, its been great. I dont have to worry about coming home to find that everything is ruined.We could use a bigger fridge since we are a large family but I think as long as we dont have to worry about our food being ruined, we are perfectly content. We have the typical type fridge. Freezer on top and fridge on the bottom... very similar to the fridges that our parents used as we were growing up just newer. We are not rich at all. We have twins and teens and that is enough to break the bank. We were very limited on how much we could spend on appliances. Considering we have gotten ours at a very affordable price and no issues, its priceless.
Published: October 29, 2016
Dee of Augusta, GA
Source: consumeraffairs.com

The freezer was frost free and holds everything that needs to be kept froze
The freezer was frost free and holds everything that needs to be kept frozen so no problems there. The refrigerator worked quietly, kept everything cold, had enough room to hold all items, and easy to clean. It can hold fridge containers of soft drinks, gallon jugs of tea, holds everything that needs to be kept cold with no problems. It fits in the area where it needed to be and the appearance looked wonderful. Just a fantastic appliance to have in the kitchen. It saves money on the electric bill and is a great deal for the price.
Published: March 28, 2017
Karen of Newberry, SC
Source: consumeraffairs.com

Wonderful. Easy to clean. Organize. Sleek, beautiful appearance. My mom, si
Wonderful. Easy to clean. Organize. Sleek, beautiful appearance. My mom, sister, brother, brother in law, mother in law all have the same model. Excellent space to put everything from meats to vegetables, dairy products, sweet stuff, you name it. Our refrigerator stays packed with everything. Very easy to find what you are looking for. I love the shiny texture of the refrigerator. I just remodeled my kitchen and have all silver appliances in there so this fridge fits in perfectly with the kitchen. I would say that if you have the money to spend on this model, that it is definitely worth what you are spending. I would not recommend any other model.
Published: March 23, 2016
Stephanie of Swansea, SC
Source: consumeraffairs.com

Our Kenmore fridge is a very basic, low-price appliance. It is a white refr
Our Kenmore fridge is a very basic, low-price appliance. It is a white refrigerated box for keeping food in, the kind youd find in a motel kitchenette or an inexpensive apartment. Its not appropriate for a family and you cant fit a great deal into it. Still, its acceptable for a single person or a couple who want something utilitarian without any bells and whistles. Also, it would be good for a vacation home.
Published: April 11, 2017
Hallie of Hacienda Heights, CA
Source: consumeraffairs.com

It has easy to adjust temperature settings for fridge and freezer. Keeps ev
It has easy to adjust temperature settings for fridge and freezer. Keeps everything cold. Shelves are easy to take and clean. Great quality. With a family of 5 I wish the freezer couldve been bigger but its decent sized. Fridge has plenty of room! Pretty standard set up for the type of fridge it is. We were looking for something budget friendly to get the job done and found it easily with this appliance. Ours is the basic white package but its still a good quality item. Evey reason we bought this product boils down to overall value. We are happy with what we brought home and the plus side is, it didnt break the bank.
Published: August 2, 2016
Chelsea of Omaha, NE
Source: consumeraffairs.com

Purchased 11/4/15, Died 3/25/29. Slow system leak at first, not compressor.
Purchased 11/4/15, Died 3/25/29. Slow system leak at first, not compressor. The last year had to run at full/all bar setting coldest output to one bar below that. We believe its in the cooling line/tubes. Linear compressor works fine. Additionally this units ice output slow, small subpar. We had to supplement with old fashon ice cube trays. 33 side by side, water ice in door, Stainless steal. Kenmore Elite 51813, LG made, The last Kenmore refrigerator lasted over 25 yrs. We didnt expect it to last that long but geesh 3 and half years. Unacceptable! Had to throw some food out and dragged my daughters old shop fridge sitting now outside my kitchen, Florida. Shopping for a new one, NOT LG nor Kenmore LG. Nope. Never again. They basically robbed us. LG should be ashamed of producing such a poor product. Obviously they are inept or crooks. Beautiful on the outside but rotten on the inside. Shame. Shame...on them.
Published: March 26, 2019
G. of Casselberry, FL
Source: consumeraffairs.com

Our new refrigerator (Kenmore Elite) has had 2 repair calls. Not working. W
Our new refrigerator (Kenmore Elite) has had 2 repair calls. Not working. We have a warranty. I have lost all our food since almost 2 months ago. Taking time off work. Late going back to work. HELP!!!! LOSING SLEEP AND TIME OFF JOB!!! OH, NO FOOD REPLACED YET!!!
Published: January 16, 2018
Tracey of Greenville, SC
Source: consumeraffairs.com

We bought the Kenmore trio 2 years ago and the ice maker never worked great
We bought the Kenmore trio 2 years ago and the ice maker never worked great. Recently we had it repaired and it cost us over $400.00 to fix. There was a gasket that was installed improperly at the factory in Mexico that allowed water to leak all over. A whole new gasket system had to be installed that wasnt installed on the original product. Also the ice tray was cracked and it was letting water run into the tray and freeze on the bottom causing a mess all the time. You cant just buy a new ice tray, you have to buy a whole new unit for $130.00. The warranty would have cost more than that so that is a moot point. All I can say is that this just shows me that they dont care about quality anymore. Just making as much money of all the consumers as they possibly can. Thats the truth!
Published: March 11, 2016
Patricia of Grass Valley, CA
Source: consumeraffairs.com

The Kenmore refrigerator kept everything at the right temp, always worked a
The Kenmore refrigerator kept everything at the right temp, always worked and had it repaired only once and that was under warranty. And it was also the best warranty I have ever seen and would do it all again. It has better than met my expectations.
Published: March 3, 2018
Jon of Lockport, NY
Source: consumeraffairs.com

Kenmore is a trusted brand. It is priced well for the value and they are up
Kenmore is a trusted brand. It is priced well for the value and they are updated with new color and style choices. I have found Kenmore to have a good warranty with the store purchased products as well - or with the store purchased. I wish it was easier to clean the water dispenser in the fridge but the unit itself was easy to clean and had plenty of space for our food. I love the color options and sleek designs Kenmore products offer. I am a smaller person so it is nice to have a refrigerator where I can reach all of the corners or the fridge and freezer.
Published: February 21, 2018
Meghann of Meridian, ID
Source: consumeraffairs.com

This fridge is amazing. I love how big it is. Its also very sleek looking a
This fridge is amazing. I love how big it is. Its also very sleek looking and makes the kitchen look modern. Ice and water maker are great. Holds so much food! I have a big family and this fridge is big enough to hold food for all of us. Its amazing to not have to go to the grocery store every other day. Looks great in any kitchen. I love love love the stainless steel look. Very modern. The refrigerator is a little pricey but I guess its worth the price. Price alone isnt great but value is totally worth it.
Published: June 14, 2016
Teri of Sonora, CA
Source: consumeraffairs.com

Large enough to hold all we need to store in this refrigerator. It replaces
Large enough to hold all we need to store in this refrigerator. It replaces the extra refrigerator in the basement that had begun to leak water into the bottom. This refrigerator stores the overflow from the kitchen refrigerator, or stores items not used often, like Coke we keep for visiting family, or five or six containers of ice cream. This refrigerator has the freezer at the top, and is black in color, but does not show fingerprints. It fits well into the basement as our extra refrigerator. I believe the value of this refrigerator is excellent. The cost compared to the capacity and style very well. Even though this refrigerator is in the basement, and is used for extras, it is nice looking.
Published: September 10, 2016
Sandra of Canton, OH
Source: consumeraffairs.com

Quality, reliable, and built as solid as sears. Top notch performance. Been
Quality, reliable, and built as solid as sears. Top notch performance. Been using it for over 5 years and never had any issues with it. Everything works beautifully. The freezer can hold all the familys poultry and meat for all our get together. Very big space for the dairy, veggies and baked goods. It is exactly what I need. Size was to store all the refrigerated goods, roomy right temperature. Fits well in the kitchen without being in the way of anyone or thing. Its just the right size for self or family, is very nice, beautiful, white color. Easy handle to open and shut. It is worth the value I paid for. Its nice appearance, easy to handle and take care of. Nothing complicated in using. It comes with owners manual of operation.
Published: July 23, 2016
Agnes of North Hollywood, CA
Source: consumeraffairs.com

The model worked great and always had cold ice. It was a strong fridge and
The model worked great and always had cold ice. It was a strong fridge and everything stayed cold and fresh. It worked for many years and never had to replace it. The size was good however I wish that the freezer was a little bigger. But the shelves were great and the storage in the doors was really good. The appearance of the fridge was slick and nice and it was very appealing to the eyes. It was a nice design however it really left fingerprints. The value of the fridge is great and it had a lot of storage space and it came with an ice maker and for the price it was great and would definitely pay it again.
Published: September 8, 2016
Kimberley of Tampa, FL
Source: consumeraffairs.com

I bought a Kenmore Elite French Door refrigerator Jules’s than 3 years ag
I bought a Kenmore Elite French Door refrigerator Jules’s than 3 years ago and was so excited because I thought the brand was good quality. I was so disappointed when it completely broke. It leaked all over my floor, stopped producing ice, and wouldn’t get cold. I lost all the food in the fridge! Luckily I have a freezer in my garage. I had to pay for the repair guy to come look at it and was told that it was best to buy a new fridge as the model was faulty and the compressor would continue to fail and the cost was not worth the hassle. I will never buy another Kenmore appliance!
Published: August 11, 2019
Eileen of Santa Maria, CA
Source: consumeraffairs.com

It kept my food cold. It never broke. It didnt smell too bad. It was reliab
It kept my food cold. It never broke. It didnt smell too bad. It was reliable and simple. I could put magnets on it. It was a basic no nonsense fridge. It fit all the items I needed. It was an extra fridge we kept in the basement so it didnt need to hold too much. The freezer had a good amount of room. Space wasnt an issue. I wish it had been sleeker than the white appearance. Stainless steel is always nicer, but the appearance didnt really matter because it was in the basement. It was pretty valuable, did its job and did it well. It was functional and helpful as a product. I valued owning it. It was a good fridge.
Published: June 10, 2016
Sarah of Chicago, IL
Source: consumeraffairs.com

Kenmore has been a long-standing reputable company for years. I have never
Kenmore has been a long-standing reputable company for years. I have never had any issues and their customer service representatives have always been helpful. The refrigerator has plenty of room. Our fridge is constantly being opened and is always running. The ice maker is constantly being put to work! However, I would love it if the parts on the drawers were made of a better material. The cheese drawer or small drawer is constantly getting shoved and comes off the sliding rail and has cracked in several spots.
Published: February 24, 2018
Suzanna of San Francisco, CA
Source: consumeraffairs.com

I bought a brand new Kenmore side by side because I had previously bought a
I bought a brand new Kenmore side by side because I had previously bought a Kenmore refrigerator 35 years ago and it is still running. My new one was beautiful but it died in 2 years 3 months. Compressor is totally shot and 1 year warranty covers NOTHING. I had the local refrigeration repair company come out that is reputable and honest. He didnt even charge me the full price for a house call. Thank goodness I kept my old fridge and plugged it in and it runs fine. I will only buy American made going forward and have learned my lesson... Always get the extended warranty.
Published: January 25, 2021
Kathy of Allegany, NY
Source: consumeraffairs.com

I love my Kenmore fridge. It has the doors that open out, bottom pull out f
I love my Kenmore fridge. It has the doors that open out, bottom pull out freezer drawers - two of them ice maker, and water dispenser for my children and I have a warranty if it should ever break down. I love my Kenmore and thank you very much.
Published: October 18, 2015
Tracey of Bourbon, IN
Source: consumeraffairs.com

I really enjoy this refrigerator. It keeps my food at the right temps. And
I really enjoy this refrigerator. It keeps my food at the right temps. And had plenty of space. I recommended this same model to my dad and he got it for my mom. She loves it and said that it will be her last one. The size of the refrigerator was a big deal for me when I was looking for the right one. I live by myself but I usually host thanksgivings, Christmas, etc. so I do a big shopping at that time. The space that I have with my refrigerator put my mind now at ease. No more clutter and I can find and see everything that I bought and used it without it spoiling. I liked the appearance because it matches my kitchen decor. It fits perfectly in the city of my kitchen and it blends in. I love it. The style makes my kitchen look like one of them tv food shows (modern). Again very happy with this product. I had my refrigerator now for two - three years. Everything that it said it will do it does. The value of it is spot on.
Published: September 4, 2016
Joan of Frederick, MD
Source: consumeraffairs.com

Kenmore Side by Side Refrigerator Model 106 51103 111 - I purchased this re
Kenmore Side by Side Refrigerator Model 106 51103 111 - I purchased this refrigerator on 6/29/12 and it was delivered to my home on 7/11/12. On Saturday, 1/14/17, it quit cooling. My service repairman came on Monday, 1/16/17 and found that the compressor was bad. This refrigerator has not even been in my home for 4-1/2 years and its shot. Sears was not willing to do anything to correct this problem saying the compressor only has a 1 year warranty. They did offer a 10% off coupon toward my next Kenmore purchase. I will never buy anything else at Sears. They sell appliances that are inferior and they dont care about their customers. That is why Sears is in trouble. They could have offered to pay 50% of the repair for a new compressor. My service repairman said I would be better off buying a new refrigerator, so I did - NOT A KENMORE!!!
Published: January 16, 2017
Doris of Warren, MI
Source: consumeraffairs.com

Stay as far away from this product as you can. I paid almost 3000.00 for th
Stay as far away from this product as you can. I paid almost 3000.00 for this French Door refrigerator (Kenmore Elite refrigerator manufactured by LG) only 2.5 years ago. It started out with a weird chemical smell last week which I later learned was Freon. Then everything went from cool to room temp in a day or so and since the warranty is up on it I decided to cut my losses and purchase a new refrigerator. According to other online reviews this is a typical problem with these refrigerators. My trusted repairman wont even work on them. He says they are junk and even if you fix the leak you will be doing it again in 6 mos to a year. I am very disappointed not to mention the fact that I had to shell out another 2000.00 for another refrigerator. Sears, I am done with you.
Published: October 10, 2017
carole of Houston, TX
Source: consumeraffairs.com

My Kenmore refrigerator has been nothing but a consistent performer. I have
My Kenmore refrigerator has been nothing but a consistent performer. I have never had to have it repaired or serviced. It looks great and comes with a great warranty. I bought it over ten years ago and it works just as well as the first day I owned it.
Published: October 17, 2015
Tom of Philadelphia, PA
Source: consumeraffairs.com

Big inside. Quiet. Nice for second fridge in basement. Color is nice. Large
Big inside. Quiet. Nice for second fridge in basement. Color is nice. Large capacity. Roomy. Long lasting. Plenty of space for party platters, freezer storage and large drink containers. Ideal for party storage and shopping at clubs for large items. Nice black color goes with the decor of our party room. Looks very nice and shiny. Would recommend purchase of this model. Sears appliances are always a good value. Their brand name is just as good as Whirlpool. They have a big assortment of models. I have bought many items from Sears.
Published: April 7, 2016
Donna of Hicksville, NY
Source: consumeraffairs.com

It constantly had issues and was cheaply put together. The doors had to be
It constantly had issues and was cheaply put together. The doors had to be duct taped together because the cheap plastic pieces constantly broke and they were way overpriced to buy new just to have them break a couple months later. I had to replace the heater thing in the freezer within the first few years and then not too long after that the dial that controlled the temps.
Published: December 17, 2015
Christine of Springfield, IL
Source: consumeraffairs.com

When we were shopping, we were on a budget and wanted to get the best we co
When we were shopping, we were on a budget and wanted to get the best we could for the money that we had and at that time purchasing a Kenmore seemed like the best choice we could make. Our refrigerator lasted a long time without any problems. Also, it had plenty of space and everything fit nicely. If I had a larger family I may have liked a larger size if one was available but at the time I liked it just the way that it was.
Published: March 4, 2018
Jeffery of Zion, IL
Source: consumeraffairs.com

After only 15 months of usage, our $2500 Kenmore Elite (LG) fridge had a co
After only 15 months of usage, our $2500 Kenmore Elite (LG) fridge had a compressor fail. 8 days without a refrigerator and labor costs not covered. Repairman said hes seeing a LOT of these boxes have compressors fail, so buyer beware. Extended warranty is outrageously prices -- probably because its likely to fail yet again. I expect a class action suit at some point based on reading online about faulty LG compressors in both Kenmore and LG refrigerators.
Published: July 19, 2017
Brian of Delaware, OH
Source: consumeraffairs.com

Purchased Kenmore Pro Elite and did not work on delivery with door sensor a
Purchased Kenmore Pro Elite and did not work on delivery with door sensor and icemaker then would not work. That was fixed. Then compressor broke and 2 months waiting for Sears repairman and parts... They replaced it which was under warranty but 330 in labor. I paid and failed in 2 days. Now another month wait. I called and called. They hung up and never sent reimbursement. I had to buy a new refrigerator after 3 months without a refrigerator.
Published: October 11, 2018
Victoria of Allison Park, PA
Source: consumeraffairs.com

It is quite adequate. There are 3 drawers for fruits, vegetables and meats.
It is quite adequate. There are 3 drawers for fruits, vegetables and meats. And the shelves are adjustable. It lasted a long time with little need for repair. Im very happy with it.
Published: December 2, 2015
Suzann of Seattle, WA
Source: consumeraffairs.com

The space in the freezer was big enough and the drawers was spacious. I can
The space in the freezer was big enough and the drawers was spacious. I can load up on vegetables for an entire week. I can also load up on meats for a long time. However, the ice maker was not constantly making ice. The climate control was confusing. The cleaning was also a task because of the way the inside was built. The handle on the door was not too attractive but it was ok. In all it did its job. It was perfect for my family size. Also saves on energy bills. Love it in the summertime. Kept all my beers freezing cold and I didnt have to buy ice once.
Published: February 22, 2018
Kailash of Bay Shore, NY
Source: consumeraffairs.com

We purchased this refrigerator (Kenmore Refrigerator Model 970-420423) on A
We purchased this refrigerator (Kenmore Refrigerator Model 970-420423) on April 26, 2012, and it is the noisiest fridge Ive ever seen. The motors keep constantly running. Apparently, it has 3 motors in it, and with requiring so much pressure, every time we open the fridge portion, the top freezer pops open and often. It doesnt close completely, leaving a gap of about 1/4. If a person is gone all day, they can easily find that the freezer section has been open 1/4 all day. Were so dissatisfied with our purchase and because it takes awhile to realize its problems, Sears would only send a repairman out to check it out. He says the material they use to insulate the fridges now does not do anything to soundproof them. He gave the reasons for the freezer door popping open which doesnt help us any. Were very sorry we purchased from Sears. We wont trust them again. This product is supposed to be made by Maytag, so, watch out.
Published: July 30, 2012
Gail of Princeton, BC
Source: consumeraffairs.com

We purchased a Kenmore side-by-side refrigerator with the ice maker and wat
We purchased a Kenmore side-by-side refrigerator with the ice maker and water dispenser in the door and freezer on bottom in 2006. Within less than a year, we had to have the ice maker fixed. A year after that, we had the same problem--we had to pay for it then. After spending $2200+ for the refrigerator, you should not have to buy an extended warranty. The water filter for the refrigerator costs $50 and I was told the ice maker wont work unless its been replaced. Now the whole thing may have burned up had my husband not been home. The light had not been turning off after the door closed (we had never changed the original bulbs), which caused the plastic around the lights to melt an bubbled the plastic on the refrigerator above it.
Published: August 16, 2011
Connie of Gleason, WI
Source: consumeraffairs.com

This fridge and freezer hasnt needed any repairs or caused me any hassle in
This fridge and freezer hasnt needed any repairs or caused me any hassle in the 4 years I have had it. Performance certainly isnt a problem as Ive never had issues with it. The size of the fridge is nice, not too big or too small, however it could use a little more storage space in my own opinion but it is nonetheless still satisfactory. I really honestly was never too crazy about having a white fridge just because it gets dirty so easily but this one is easy to clean off so I am still happy with it. Not an eye sore. As I said I think this was a great value as it is durable, reliable, and good sized. However Ill mention again my desire for it to have had more storage space.
Published: November 5, 2016
Carly of Spokane, WA
Source: consumeraffairs.com

This is a great refrigerator and was a bargain at the price I paid. It is s
This is a great refrigerator and was a bargain at the price I paid. It is still running great after 5 years of nonstop usage and I hope it will continue to do so without any problems. This fridge can fit all of my needed items into it with no problem whatsoever, and there is still room inside for more items! I would recommend this to others that need a big fridge that is spacious. This fridge has a very clean and sleek design without all of the added extras that others may include. The appearance is very crisp and looks great in the modern kitchen/house. This fridge is great for the value. I have had it for almost 6 years and it is still running like I just bought it. I will forever recommend Kenmore products because they are worth the value.
Published: June 29, 2016
Maley of Houston, TX
Source: consumeraffairs.com

It last a long time, for years and keep things cool. Run very well. The pri
It last a long time, for years and keep things cool. Run very well. The price on Kenmore is good. Good product to have. You can count on the refrigerator to run a long time. I just bought one and this is the 2nd one I bought. My 1st I had about 15 years and still running good.
Published: October 21, 2015
Faith of Morganton, NC
Source: consumeraffairs.com

Thank you for your assistance. Sears replaced my refrigerator with a new o
Thank you for your assistance. Sears replaced my refrigerator with a new one and I am very pleased with the product and the timely manner in which they addressed my concern.
Published: January 1, 1970
ROBIN of Knightdale, NC
Source: consumeraffairs.com

It works really well. Its a good fridge - I would recommend it. If you need
It works really well. Its a good fridge - I would recommend it. If you need a simple good fridge then the Kenmore is the fridge for everyone to use. I love it. I have had it for 23 years now. And it still works like it is brand new! I can fit big cakes, watermelons, apples, and lots of other REALLY big items in it. I have held 2 bowling balls in it before. (Dont ask why.) o_o If you were to get the white fridges then you need to clean it a lot. But a black one not so much. But white ones are still good fridges. I got my fridge for $59.99 dollars at the store but I clean it a lot since its white and my kids are really messy people. Cause kids are kids.
Published: March 23, 2016
Shelby of Albany, GA
Source: consumeraffairs.com

I purchased the Kenmore Side-by-Side in July, which was then replaced twice
I purchased the Kenmore Side-by-Side in July, which was then replaced twice, one because the door was out of line and the second because the dispense water button lettering was coming off. Within two months the lettering started fading again, so a repairman came out and replaced the button. He said to make sure I did not use cleaning products on it and if it happened again, to let the company know as it was then an issue because it was coming off just by people touching it. When I reported it in December, I was told this was natural wear and tear and I would be charged for the appt. Not for a $3,000 refrigerator. I insisted a repairman come out today, who again told me it is natural wear and tear. Nothing in the owners manual states this and someone in Sears today admitted it is a problem with this product. DO NOT BUY SEARS. They no longer stand behind their product.
Published: April 10, 2015
Claire of North Brunswick , NJ
Source: consumeraffairs.com

It was a wonderful refrigerator. I had it for 26 years and never had a prob
It was a wonderful refrigerator. I had it for 26 years and never had a problem with it. It was the best refrigerator I ever owned. It served me very well. I loved that refrigerator and was quite upset when it quit working. I tried to get it repaired but it was beyond that.
Published: February 19, 2018
Arlene of Lexington, KY
Source: consumeraffairs.com

On 21 August 2011, we returned home from after a weekend away and noticed t
On 21 August 2011, we returned home from after a weekend away and noticed that our Sears Kenmore refrigerator (Model: 71309) was not working at all. We have purchased this appliance in June of 2009 with a three year extended warranty. We assumed that since the manufacturer warranties the appliance for the first year, our protection would begin once that ended. Clearly, we were misinformed at the time of our purchase. The entire contents of the freezer/refrigerator were lost. We placed a call to 1-800-4MY-HOME and were informed that our protection agreement expired on 30 June 2011 (not quite two months prior). We were told at that time that a technician could not even come to look at the refrigerator until 09 September 2011. When asked if there was any way someone could come and, at least, look at it before then to determine what was wrong, we were told no. On 22 August 2011, I called 1-800-4MY-HOME again to try to discuss any possible options since we buy all of our appliances from Sears. Meanwhile, I had to have another company come out to look at the unit for $89.00 to, at least, find out what was wrong. They came on on 24 August 2011 and determined that the mother board fuse was blown and a whole new mother board must be installed.On 22 August 2011, I spoke with Ella after calling the 1-800 number. Ella was helpful. She informed me that we could purchase a one year extension for our appliance for $163.98. I asked if we could possibly have a courtesy extension to help move the service request along and perhaps avoid the $89.00 fee for someone else to come and look at the refrigerator, she advised no. Once we paid the one year extension of $163.98, we could schedule an emergency service call where someone would come out within five days. I asked why we were not notified that our warranty was going to expire, and was told that no notification was being sent out. Only as a courtesy, we were given the option of extending for the $163.98. I then asked if we could schedule the emergency service first and then my fiance would just call back to give our credit card information. She said no and that we must call back and pay the extension first before we could schedule. My fiance called back that same day and was given an extremely hard time. At first, they told him that the amount to pay was $251.00. He said that I had just called an hour or so ago and was told $163.98. He was told again that it was $251.00. He called me to ask who I spoke with and I advised him that it was Ella. Finally, after being transferred three times, the amount of $163.98 was found to be the amount to pay. Then, when tried to activate the Emergency Service call, they told him that no one could come out until 07 September. He said that there should be a note saying that we are requesting an emergency service because we had been without the refrigerator since 21 August 11. Reluctantly, a call was scheduled for 29 August 2011 between 1 - 4. We asked that a note be put on the account stating that this could not be cancelled. On 29 August 2011, after taking the afternoon off from work, we received a call at 3:30 saying that the technician had called out sick and they had to cancel the appointment. (Why wait until 3:30?) Then, we asked, Does it say that this appointment cannot be cancelled? The reply was, Yes, but there was no technician available to come. They could reschedule for 30 August 2011 between 1 - 4 again. We were not happy but we agreed. I also called to inquire about the food we lost and was told to give the list to the technician. He would have to call the food loss department and verify a few things.On 30 August 2011, at about 3:45, we received the call that the technician was running much too late to get there, asking if could they reschedule. My fiance had been home since 1:00 p.m. After he informed me of this, I called the escalated customer solutions phone number and was treated with no respect stating that we were given the option of cancelling. This was done if your customers had to go back to work or had other plans. I said that the technician wanted to cancel the appointment again. It was already too late to return to work and we had taken two half days already. This was unacceptable. I advised that I didnt care how late they were going to be. I would be there and I wanted a technician to arrive, prepared to fix my refrigerator. The lady on the phone reluctantly checked with scheduling and I was told that someone would be there that day. She could not give me a time, though.I left work and headed home. Half way home, my fiance called to say that the technician arrived at 4:20 and was there for 9 minutes. The technician determined that the mother board was blown, had to order a part, and no one could come back until 14 September to install it (This was Karl from the Blue team). Karl then proceeded to tell my fiance that if he was handy with a screwdriver (since the part was being mailed to our home), my fiance could open up the back of the refrigerator and install the part himself. Wouldnt this void my warranty that I just purchased? He then said that the part would arrive Thursday to our home. My fiance stated that he was not going to install it himself and when he said that he had the food list to give to the technician to call the food loss department, Karl said that he couldnt take that list. It wouldnt be covered anyway, and there was nothing he could do. We would have to wait until the unit was repaired to even attempt to call it in. My fiance was at a loss of words. Karl left after being there for a total of 9 minutes. My fiance called me as I was still on my way home so I attempted to call Sears again and tried to explain that I was extremely dissatisfied with the events that took place. I was told to hold and the line got disconnected. (It was 4:45 when I called). When I called back, I was told that the offices were closed until 8:00 a.m. the next morning. Needless to say, I was not very happy. When I arrived home, I was shocked to find in the mail a renew your warranty letter. The worst part? It said that I had until 03 October 2011 to renew. The cost? $130.00, which was $35.00 cheaper than what we had paid. I am finding all of this to be a huge game being played by Sears. The notice led me to believe that I was covered until 03 October, and to renew, all I had to do was reply and pay $130.00. But I had been disconnected earlier.At 8:00 a.m. on 31 August 2011, I was calling the escalated number once again. The person who answered, after asking for my phone number, did not even let me talk. She said, I see here that there is an emergency part ordered for you and it will be delivered tomorrow. I asked about the 14 September 2011 installation and why was I disconnected last night. She said, Hold on. No, we can have someone there Saturday. I dont know what 14 September you are talking about. I tried to explain what had happened but she said, I can read it all right here, no need. Is Saturday okay for you? Between 9 - 11? I said yes, but... She interrupted me and promptly said, Have a nice day, thank you for calling Sears, and hung up. I have never been so insulted by this entire process. At this point, if the technician does not arrive on Saturday, I would like my refrigerator replaced with a three year warranty.As a bright note, I called the food loss department myself on 1 September 2011. I spoke with Ashley, who was, I must say, amazing. I told her the whole story and asked if the department would be open on Saturday so the technician could call-in the food loss as I was instructed. She said, No, but I can see what a problem you have been having. She proceeded to process the food loss claim without any problems. She was absolutely amazing, nice and helpful. If my whole experience was like this, I would not have been so angry.On Friday, 02 September 2011, we received a call confirming our appointment for Saturday 03 September between 8 - 12. So, by 12:05, when no one had arrived, called or anything, I called the escalated number that I had been calling all week. They informed me that my account was locked and it had been referred to corporate with a case manager. They could not help me other than to pass my number along and have someone call me back within two hours. I expressed my extreme displeasure and the representative informed me that she understood and would have the corporate case manager call me.I decided to call the number that had confirmed our appointment just to ask why no one had appeared at our house. After holding for 17 minutes, the representative informed me that my appointment was cancelled. I said, What? Who cancelled it? You confirmed it yesterday. She said, Well that is an automated call. I said that I didnt care if it was automated or not. It was confirmed, and this is an emergency call that has been an emergency for a long time. I asked to speak to the person who decided to cancel this without letting us know and after holding for a considerable amount of time, my call was disconnected.I called the escalated number and after holding for 15 minutes, I was informed again that my account was locked and referred to corporate. The representative assured me that she would take my number to her manager (who would get in touch with the case manager) and someone would call me back shortly. I had been at home waiting since 8:00 a.m. and it was now 2 p.m.Then, I received a call from case manager Edwins assistant**. She stated that she reviewed my case and that she understood my frustration. Edwin would contact me today. I explained that I would have never known the appointment had been cancelled had I not called them several times. I informed her that I was completely aggravated and that I could no longer afford to take any time from work. It has been 17 days without a refrigerator, I have been hung up on, given more excuses that I can count and lost time from work. I wanted either someone to come on my time to install the part or I wanted the refrigerator picked up and have my money refunded. At this point, I dont want anything from Sears in my home since its nearly impossible to get it fixed or get any help on an emergency situation. Ive had to eat out for three weeks, which I cannot afford. I cant go another day without a refrigerator.As I am typing this email, I received a call from a technician that he was at our home to install a part. I am flabbergasted. I informed him that someone was supposed to be there on Saturday but no one showed up. There was no one home today. He said, So, you are telling me that I cant install this? I said, That is what I am telling you. No one showed up on Saturday and we found out that it was cancelled after six hours of waiting. He said, I just install parts. I dont know anything else. I said, Well, there is no one home. No one knew you were coming. I know that its not your fault but this has been escalated to corporate. No one can get there because we had no idea you were coming.At 9:45, Rowland in routing just called me apologizing. He informed me that someone cancelled the appointment for Saturday, set it up for today without letting anyone know and that should not have happened. He doesnt understand why but he realizes that this was the wrong thing to do. He said that he can have someone come first appointment on Wednesday, 07 September 2011. Meanwhile, I still have no phone call from the case manager or corporate offices. This is completely unacceptable!Today, 07 September 2011, I just got off the phone with 1-800-469-4663 since Rowland informed me that we would be first on the appointment. But now, they informed me that I am on the schedule for tomorrow between 8 - 12. How much longer is this going to go on? I still have not received satisfaction/ resolution from the case manager. I still do not have a working refrigerator (this is Day 19) and again, we are being pushed off until another day. I feel like this is being treated as a joke. This is still completely unacceptable. I am tired of hearing we are sorry, this is beyond being sorry.
Published: September 7, 2011
Stepahnie of Wilmington , DE
Source: consumeraffairs.com

I purchased a Kenmore elite model 74015 fridge freezer in November 2015 fro
I purchased a Kenmore elite model 74015 fridge freezer in November 2015 from Sears and after only four years the compressor and cooling system failed. Sears could only offer a service technician to come in a weeks time to fix it. I will not be buying another Kenmore product. The quality and service are dismal.
Published: November 26, 2019
Philip of Saint Paul, MN
Source: consumeraffairs.com

It worked very good. It kept things cold and the freezer was very good. I h
It worked very good. It kept things cold and the freezer was very good. I had it for years without problems. It was big enough for our family. Had enough compartments and kept the fruits and vegetables fresh. We use it until we couldnt use it anymore. I was very happy with the performances.
Published: December 13, 2015
Amparo of Philadelphia, PA
Source: consumeraffairs.com

Its worked great except the ice maker freezes over now and the drawers insi
Its worked great except the ice maker freezes over now and the drawers inside the main part of the refrigerator have cracked and has holes in them. Have to use ice cube trays. Need to replace. Have had it for about 8 years. It could be a little bigger for my needs but I just do not have the space for a larger refrigerator. It is white and looks nice. I think it should have lasted a lot longer than it did. For what refrigerators cost they should last at least twenty years.
Published: March 23, 2016
Julie of Mesquite, TX
Source: consumeraffairs.com

The refrigerator functions well. My problem is that it sometimes freezes to
The refrigerator functions well. My problem is that it sometimes freezes towards the back end of the cold storage section. However, its other functions work fairly well. The fridge is more than enough to store my groceries and leftovers on a daily basis. Its adjustable shelves are also helpful in storing foods, and its multiple drawers make storing lumpy veggies and fruits easy. The fridge is very quality looking and its silvery front is great for a modern home. The sides are also magnetic, so its customizable if one wishes to do so. The outward appearance of the fridge is quite impressive and should garner a good market value. The interior is spacious looking as well and deserves a good price. However its flaws as prior mentioned detract its value for me.
Published: April 5, 2017
Robert of Marietta, GA
Source: consumeraffairs.com

I purchased a Kenmore french door refrigerator in July 2017. It is 1 year a
I purchased a Kenmore french door refrigerator in July 2017. It is 1 year and 4 months old. A couple weeks ago we reached in to get a bottle of water and it was warm. We placed a thermometer in the fridge and noticed that no matter what temperature we set the fridge on, it fluctuates between 33 degrees and 50 degrees. We were told by a repairman that it needs an LG Main Control Board and that the Boards are defective. Do yourself a favor and avoid ANY LG appliances or appliances that have any LG parts.
Published: November 9, 2018
Teresa of Manteca, CA
Source: consumeraffairs.com

My refrigerator has retained our food in a reliable way. Even with our freq
My refrigerator has retained our food in a reliable way. Even with our frequent power outages, our refrigerator retains it consistent temperature. We love the side by side refrigerator with the built in water dispenser. The stainless steel finish is easy to maintain and stands up to our daily wear and tear. The size of our refrigerator has always been large enough to maintain our family of four needs. The side by side doors make it easy to reach our food and the large bottom doors keep our vegetables fresh and our deli meats and cheese fresh. Kenmore products have always been reliable and offered at a reasonable cost. We were lucky enough to find our refrigerator on sale at the time we were shopping for it.
Published: April 4, 2017
Laurie of Lewiston, ME
Source: consumeraffairs.com

It hasnt given us any real problems over its lifespan other than it makes a
It hasnt given us any real problems over its lifespan other than it makes a very loud thumping sound when shutting off. It still runs perfectly though. It is definitely big enough for a regular sized family of 3 or 4 people. The only time there isnt enough room is when we are hosting a gathering. It has a very basic appearance and is white in color. I wouldnt say theres anything special about the appearance but that isnt why we bought this model. It is more of a bargain refrigerator so I think its a great value. I want to say it was around $1000? No repair bills of any kind so we cant complain.
Published: July 24, 2016
Todd of Heath, OH
Source: consumeraffairs.com

It does its job. I bought this 3 years ago with great discounts during the
It does its job. I bought this 3 years ago with great discounts during the Christmas sales. It is still working great and looks brand new. I have not had a problem with it. This refrigerator is not too big nor small. It just the right side. It fits perfectly in our kitchen. I would definitely recommend this to everyone. It is stainless steels. It is sometimes hard to keep up with it because of the finger prints on them. However it looks sharp and stylish!
Published: July 27, 2016
Cindy of Santa Ana, CA
Source: consumeraffairs.com

There is plenty of room for the family. Enough room in the freezer section.
There is plenty of room for the family. Enough room in the freezer section. Its frost free. Keeps drinks cold and frozen food frozen. Plenty of room for everything a family needs. It fits in a normal house allotted space in the cabinet layout. Room enough for gallon jugs of liquids and 24 packs of soft drinks. Its sanitary white, easy to clean. Freezer is on the top. Refrigerator on the bottom. Interior is white, Coils are located in the rear. Theres a drip pan underneath to catch the defrost drainage. It is very valuable because it is well insulated to maintain temperatures during short power outages. Its well made so it will last longer without needing to be replaced.
Published: September 14, 2016
Judi of Leesburg, OH
Source: consumeraffairs.com

Happy is the feeling I get when I see the refrigerator up and running for t
Happy is the feeling I get when I see the refrigerator up and running for the last 7 years. Dependable is what I feel! Have had no problems with it and its been running for more than 7 years and a residence move. Its an appliance I shouldnt feel that I have replace because of it not working but of the Women aspect. Over the years some women and men stop loving the refrigerator and want a new one to match the home. Now this is what you have to look for. The refrigerator will last as long as your home does. Its that simple!
Published: November 15, 2015
Edgar of Brawley, CA
Source: consumeraffairs.com

And they are very affordable. Its energy efficient. It runs well. A very gr
And they are very affordable. Its energy efficient. It runs well. A very great refrigerator. They are very great quality, available in different sizes. Nice to have in the kitchen.
Published: December 5, 2015
Aretha of Charlotte, NC
Source: consumeraffairs.com

Bought a Kenmore Elite Fridge in December 2013, when remodeling our kitchen
Bought a Kenmore Elite Fridge in December 2013, when remodeling our kitchen. The compressor went last week, June 2019, and there is no 10 year warranty on Sears LG compressors. LG Canada was useless and stated even though it is their product, they are not responsible for its compressor. It’s a $3,500 fridge and we’re out the major cost of a new compressor. A class action suit in the USA gives us food for thought. Don’t buy Kenmore Appliances and especially not LG Appliances.
Published: June 26, 2019
Stewart of Sudbury, ON
Source: consumeraffairs.com

I own Kenmore Elite three door refrigerator. The light would not shut off
I own Kenmore Elite three door refrigerator. The light would not shut off inside. And the melted plastic in above the light housing bulb exploded because it was so hot. I called customer service. I was told that even though there are many complaints for the same problem, I had to pay for repairs. I unplugged the light and have to live with this until I can afford another refrigerator.
Published: September 15, 2011
Marcia of Marlborough, MA
Source: consumeraffairs.com

Our Kenmore Elite refrigerator is 6 years old and needs a new compressor. T
Our Kenmore Elite refrigerator is 6 years old and needs a new compressor. The warranty was 5 years. We were told it could be $750 if its just the compressor and $1.000 if it also needs a new evaporator. No way are we spending that for repairs. Well buy a new one... but it wont be a Kenmore.
Published: August 17, 2016
Art of Pinehurst, ID
Source: consumeraffairs.com

Large freezer, able to fit several weeks of food, helpful for large familie
Large freezer, able to fit several weeks of food, helpful for large families. Indoor ice maker and water, extremely nice feature. City water was filtered without an extra system being installed. And no extra freezer space taken up by trays. Large deep freezer drawers for extra storage. Adjustable containers in door made it easier for more storage in the main fridge. Allowing for bulky items such as milk or pitchers to be stored in the doors. Cleaning was simple, with parts all being removable. Parts dismantled and reassembled easily. Large and bulky making delivery difficult. However, replacement parts were expensive. Also, no color choices other than white were available.
Published: March 6, 2018
Amber of Chicago, IL
Source: consumeraffairs.com

Never had any problems with my Kenmore refrigerator. It always kept food co
Never had any problems with my Kenmore refrigerator. It always kept food cold and was easy to clean. Did not give 5 stars because mine was a side by side fridge which I wish I have more room in the fridge section.
Published: October 29, 2015
Danielle of Manhattan Beach, CA
Source: consumeraffairs.com

Ive had a Kenmore Elite Grab-N-Go refrigerator for about two years. This mo
Ive had a Kenmore Elite Grab-N-Go refrigerator for about two years. This model isnt one of the less expensive models in their line, but rather more on the expensive side. It started having a steady hum and would not stay cold. I checked the product user guide and found that the refrigerator has a feature called Kenmore Connect. You push a couple of buttons hold up your phone to a small speaker by the door and problems are diagnosed remotely. Pretty cool, except they will only do it if you are still under warranty. It doesnt mention that in the user guide. Ok, how about a service call? OK on September 29. Well, today is September 6th. I expect a refrigerator to last more than two years and have service in a reasonable time frame. I will be on the way first thing in the morning to buy a new refrigerator -- not Kenmore and I have bought Kenmore products almost exclusively for the last fifty years.
Published: September 7, 2018
Douglas of Long Beach, CA
Source: consumeraffairs.com

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