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Kenmore Refrigerator Error Codes
If you're looking for help fixing your Kenmore Refrigerator, look no further! Our comprehensive Kenmore Refrigerator error code guide will explain common issues, provide tips, and show you how to read your model's error codes.
ERROR: er 1F or er If
PROBLEM: Main control board lost a feedback signal from the icing fan motor for over 114 seconds
FIX: Fan – located in the rear of the freezer section and supplies cold air for the compartment where the ice maker is located
ERROR: Er FF
PROBLEM: Evaporator fan failed
FIX: Fan motor, control board – wiring harness
ERROR: Er FS
PROBLEM: Freezer sensor error
FIX: Sensor – wiring – connector problems
ERROR: Er rS
PROBLEM: Refrigerator sensor error
FIX: Sensor – wiring – connectors
ERROR: F dS
PROBLEM: Freezer defrost sensor
FIX: Sensor short – wiring problem
ERROR: r dS
PROBLEM: Refrigerator defrost sensor
FIX: Sensor short – wiring problem
ERROR: Er HS
PROBLEM: Humidity sensor
FIX: Sensor short – wiring problem
ERROR: Er IS
PROBLEM: Ice maker sensor
FIX: Sensor short – wiring problem
ERROR: Er SS
PROBLEM: Pantry sensor
FIX: The pantry is the deli drawer. Short in sensor or wiring problem.
ERROR: Er rt
PROBLEM: Room temperature sensor
FIX: Short in sensor or wiring problem
ERROR: Er It
PROBLEM: System error inside ice maker
FIX: Self-test ice maker routine
ERROR: Er gF
PROBLEM: Flow meter error code
FIX: Water pressure – flow of water
ERROR: F dH
PROBLEM: Sensor did not get over 40F in defrost
FIX: Faulty fuse – heater – control board
ERROR: r dH
PROBLEM: Sensor did not get over 40F
FIX: Faulty fuse – heater – control board
ERROR: Er 1F
PROBLEM: The fan for the ice compartment failed
FIX: Icing fan blocked – ice fan motor is defective – wiring in the circuit is defective – control board has failed
ERROR: Er IF
PROBLEM: ice compartment failed
FIX: Icing fan blocked – ice fan motor is defective – wiring in the circuit is defective – control board has failed
ERROR: Er CF
PROBLEM: Condenser fan motor is defective
FIX: Condenser fan motor – wiring – control board
ERROR: Er CO
PROBLEM: Communication error
FIX: Communication error between main board and display board
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Kenmore Refrigerator Error Codes
Kenmore Refrigerator fault codes
Kenmore Refrigerator diagnostic codes
Kenmore Refrigerator error symbols
Kenmore Refrigerator common faults
I choose to go with Kenmore because the brand was a name I recognized as being around for a while and it was a price I could afford. My previous refrigerator was a lesser known brand and I had a lot of problems with it. I like the Kenmore refs size. It has a milk/gallon-sized spot on the door which is my favorite feature. No digging through to get to the milk. I also like the adjustable shelves! I wish the bars on the shelves of the door was a little sturdier though. Kids broke one the first week. They seem to break easily but that is true with most refrigerators. Also, I miss the holder for cans my previous refrigerator had. Overall, Im totally and completely satisfied with this refrigerator! But Im totally and completely satisfied with this refrigerator!
The Kenmore Elite bottom freezer refrigerator we purchased less than 3 months ago has been a problem and has ruined our kitchen floor under the appliance, and the adjoining rooms carpet . The ice maker line backs up and fills up in the back of the appliance and then leaks onto your floor. We have had 4 appointments scheduled for the repair (on a 3 month old product), and now we are waiting to see if we can have it replaced. It was repaired once to no avail. Now we are just waiting without ice, and our refrigerator is in the middle of our kitchen so the floor can dry out...again. Waiting for the company to contact us about a new or a replacement. I am very discouraged at this point. VERY!
The performance of my Kenmore refrigerator is outstanding. I love all of the feature it included. It works great and looks fantastic in my kitchen. The size is perfect. I can fit a lot of food in my fridge now compared to my old one. This Kenmore fridge has lots of space and nice compartments. The appearance of my Kenmore fridge is beautiful. It looks sharp and matches my kitchen well. I really like the look of the stainless steel. The value was a steal. My Kenmore fridge was pretty inexpensive yet worth every penny. It hold up to its standards and value. It works great and held up well.
I had one and it failed after 8 months. It took me two weeks and multiple visits to try to repair before Sears finally decided to replace it. I had to spend many hours on the phone yelling to get anything done and was without a refrigerator for 3 weeks.
I like the ice maker, glass shelves, deep doors, sliding shelves, extra drawers for vegetables, and it can store closer to the wall. But I wish they make it easy to clean and have different temperature for veggie door and also meat door. The door doesnt seal good, and I would like a cooler place for milk, water in the door, filter for water, and different choice for colder parts of refrigerator. It also needs a bigger freezer. I also would like a bigger butter container and a bottom freezer with a sliding door. I would like to get another refrigerator that is smaller with a bigger freezer.
Its really exactly what you would/should expect. Its definitely a quality product. I do really love the whole ice machine bit. Buy some Tupperware though. I like to use the crock pot for roasts and what not and it definitely doesnt fit. Size is fine. Breaking up the roast into smaller portions isnt a bad deal though. Makes it ready to take in my lunch that way, anyway. Black, modern, sleek. I mean, its a refrigerator. Not exactly the centrepiece of a room really. It doesnt stand out though, so thats nice. I dont think Ive ever really looked at one made after the 80s or so that I thought was ugly, really. I mean, considering I barely paid for it, Im pretty stoked on the value. I would have happily paid asking price, though.
I purchased a Kenmore Elite refrigerator in May 2015 and the compressor failed this month October 2018. I am highly disappointed that this costly refrigerator is beyond repair after 3 years. This company should be held responsible for this and provide compensation for the hundreds of dollars in losses.
Kenmore Elite Bottom Freezer Refrigerator: Three years ago we moved to Key West, refurbished our home and purchased a complete line of Kenmore appliances from the local store. Two days ago we awoke to a large puddle of water on the kitchen floor. Upon further examination, we discovered that our freezer portion of our refrigerator stopped working and that all of our food had thawed. We immediately called the repair # listed on the back of our Sears/Kenmore instruction manual. After an hour and a half run around between departments, we were cut off. We then called back, explained what had just happened and were told someone would call us back within 24-48 hours to set up a repair. When they returned the call the rude CSR told us that they have no one in our area to work on our refrigerator and that there was nothing they could do for us. In other words, the 3 year old $2700 refrigerator was junk. From what I have read online this refrigerator has a known history of this type of problem. I can not believe what I thought was a reputable company can sell a product, offer a warranty and then completely wash their hands off it when there is a problem. We will never again buy anything from Sears and I hope everyone else learns from our hard lesson.
Ive never had any problems with it and it always keeps my food fresh and stays at a good temperature. The freezer keeps all foods frozen and never thaws out like a lot of other refrigerators do with ice cream. It also has a nice looking appearance.
Thank you for your assistance. Sears replaced my refrigerator with a new one and I am very pleased with the product and the timely manner in which they addressed my concern.
Worst company ever. Rip Offs. Warranty not worth the paper is written on. We purchase a Kenmore Elite Fridge from Sears on 2013 for 3000.00 and warranty for 549.99 for 5 yrs. Since April 2013 they have change 12 parts. Some of them repeat it parts and Im still having problems with this Kenmore garbage. I have lost food and the warranty dept didnt want to replace fridge or the food because they have to come out more than 5 times which they did because every time they came to fix it they will change 2 or more parts at one time so it wouldnt qualify for it. So now they want to charge me for diagnostic 99.00 and parts and labor or parts that they just change in June of this year that technician told me I had 3 months warranty on parts but they not honoring nothing.This company should close down. So many good stores keep closing and this worthless rip off store that sells garbage keeps open. Dont trust them. They sell bad appliances. Kenmore is junk. I still own my GE fridge that I purchased at Lowes 15 yrs ago and it still working in my garage and I have never done any work to it so dont trust Sears with your investment. They dont care about their customers. They should be ashamed of this company. Kenmore is a facade. LG is the brand. Save yourself of lost of food, inconvenience waiting for technicians and parts and mental stress.
It was always a good refrigerator and it lasted a good long time, about 15 years before it died. I would consider purchasing another Kenmore refrigerator in the future. The refrigerator was of ample size to fit my weekly groceries at the time for the size family I had which was a family of four. If you have a larger family, you are probably going to need a larger refrigerator. Unless you are small eaters, then this one will do just fine. The Kenmore Refrigerator I owned had a nice sleek appearance for its time. It was also very easy to keep clean with just a sponge and soapy water. Childrens fingerprints came right off when you wiped them off with soap and water. The money we paid for at the time was well worth the service the appliance gave us during the lifetime of the appliance.
Wanted a side by side; like the refrigerator haven’t had any issues with it, like that top shelf slides out. Some containers you can’t stand up straight, the freezer is small & narrow, things fall through the grates on the shelf. It is 16 years old & sometimes you would just like to have a newer model.
I liked the good quality and name recognition. I saw a great advertisement regarding Kenmore when I was looking for a refrigerator that really swayed me. I wanted a dependability refrigerator and Kenmore seemed like a good choice to me in that regard. It kept my food and other items at a constant temperature that was cold enough to prevent my food from going bad which is exactly what I wanted it to do. However, it is scratched easily when in daily use and it scratched the floor as well whenever I tried to move it. It is costly to repair as well. I had it break down once and it cost an arm and a leg.
I purchased my Kenmore refrigerator model #596.69313010 less than a year ago. I was not happy with how noisy it is. There is very little room in the refrigerator. Last week the door starting rusting and its spreading. Poor quality. Rust isnt covered under my warranty.
Has good style, does his work in the best accepted way, ever present problems when cool and keep food fresh, its energy consumption is not high, so the bill will not get very costly. You could say that is rather heavy, its design is spectacular, but mobilize around the house is usually relatively simple, but it takes two people. As mentioned above, is finished at the edges and around the front of the fridge with good design, good handling, really is spectacular, personally chose between several models of the same brand and there is no doubt that chose the best choice. The relationship between cost and benefit can say it was successful, not much money for purchasing the product payment, and we believe the behavior of the device has fallen short of expectations.
First off, I will never buy another Kenmore appliance, and would tell you that no matter how many 5 stars it is rated, it is still a pile of garbage. We bought this highly rated french door refrigerator back in 2014 and for 6 years it has worked perfectly. If refrigerators only lasted for one year Id say we got our moneys worth but according to repair experts a refrigerator should last 14-20 years. Our Kenmore was made by LG and if you do your research you will find that LG is not a very reliable brand, I dont care what the experts say. The compressor is weak and only lasts for a couple of years if you are lucky. Ours went out! Now LG covers their compressor for 10 years but Kenmore only covers it for 1. What a rip off!!! It will cost $1166.28 to repair a refrigerator that I paid $1150 for in 2014. Sears and the Kenmore brand can go square to HEdoublehockeysticks!!! Im done.
Great, fits lots of food, right size to fit in your kitchen, the color is is great, the Kenmore refrigerators are great. The colors are great and the food fits just perfectly.
We purchased the Kenmore Elite made by LG French door refrigerator in 2008 and have had nothing but trouble out of it. Sears fixed an energy setting a few months after we purchased as a recall and ever since that its not a refrigerator its a freezerator! It freezes everything that is in the bottom drawers and left bottom. Great for keeping meat but it freezes everything. We have had more foods ruin from freezing fresh foods to numerous things that dont taste well after being frozen or ruins things because its been thawed and refrozen. Just when we think its working right it acts up. Also the ice machine if its not set on small the cubes wont come out. Every time the power blinks and we forget we have to wait forever for the ice to make. We have purchased all our appliances from Sears and have never had any trouble with all the other items but we will not purchase another Kenmore Refrigerator made by LG. We have called Sears numerous times and they would not stand behind their product or that it worked fine until they fixed it so not sure we will use Sears when time to replace items.
We bought this 3500.00 refrigerator, and within the first 2 years that we owned it, the compressor went out. They had to replace the compressor twice, then refrigerator not cooling, was collecting ice behind the produce section, they cleared that out, freezer started doing the same thing. They ended up replacing the mother board. So far ever since they did the replacement of the 2nd compressor we have to call them out about once a month. RIDICULOUS!!!! I dont think that their service experts have any clue what they are doing. After replacing the mother board last month, September we are now at the end of October and we are having to have them out again because temp in refrigerator is too warm. I will say that the 500.00 GE refrigerator we had to purchase to keep stuff cold after our 3500.00 refrigerator broke down the first time, and they would not service for 9 DAYS.... has never had any trouble.
Kenmore customer service is horrible. Was given a price over the phone. When the technician came out the price more than doubled. Spoke with a supervisor by the name of Freddie who was worthless. When ask to speak with his manager was told they are not taking calls. Asked for the managers name. Was told they dont give that out. I have spent over 10,000.00 with Kenmore and will never spend another dime with them if this is the way they handle business. I work in customer service and would lose my job if I treated customers this way. This refrigerator cost me $4100.00 and the compressor goes out in 25 months. Are you kidding me? Buyers beware. The compressor is under 5 -10 warranty but labor cost 500.00 really.
I was very satisfied with my old refrigerator. I wish I had stick to the one when I bought my new house. My current gave so much problem! I spent very little for my old men more and never had any problems.
My mother purchased the Kenmore refrigerator/freezer model #253.7060. After only 2 1/2 years of ownership, the compressor stopped working. The repairman said it be $666 to replace it, repair was not an option. Thats the price of a new fridge! This is a poor product. I would not recommend its purchase.
I like the stainless steel outside, which is easy to keep clean, but the door doesnt hold a full dozen eggs. So I have mixed feelings about our refrig. Next time I buy a refrigerator, I will definitely make sure the door is the right size.
A ton of room for freezer items. Really loved this as a member of a wholesale club and was able to save money buying items in bulk as freezing them. The size of both the top and bottom compartments are large. There is a lot of room in both for items of all sorts. Really helps to find things you need. The fridge fit in seamlessly with my newly renovated kitchen. It is sleek and modern, and I got a lot of compliments on it from people who saw it. Got a good deal on this product at Sears and the energy efficiency was very good. Saving money from being able to store a lot of things and see them all, not losing anything to lack of sight.
I purchased a Kenmore Elite Refrigerator 18 months ago based on Kenmores past history of consumer confidence and quality products. When one spends over $2000 on a refrigerator, the fair and reasonable expectation would be that the refrigerator would last more than 18 months. The refrigerator has already failed after 18 months of use and I am being told that they need to send a service tech to diagnosis. The refrigerator has a new technology with WiFi so I was informed from the get go they could diagnose the problem from remote. When called, they said they could not do that and would have to send a repair technician. I asked them to waive the fee since I had already paid for WiFi service and was told flatly no after at least 8 phone calls to different people in different departments. Not only do they have to send a tech to now diagnose the problem and I pay for the service call, the motor or whatever is no longer covered because its past a year old, and they will only cover the compressor. I am disgusted with the quality of this Kenmore product and will be writing a letter to corporate. Their solution is for me to purchase an extended warranty at $40 per month. Thats $600 per year. Its become crystal clear to me why the once venerable Sears and Roebuck Company is closing stores all around the nation and is rumored to be on the verge of bankruptcy.
The best I ever had. It is big enough for the food that I put in it and it does not over cool the products that I put in there either. I would highly recommend it to family and friends just as I have. The one I had before this one was the complete opposite. It over cooled my veggies and fruits and to make matters worst the milk. I mean these are things that most people take for granted. I know because I did too. But theres nothing worst than going into the fridge for a beer and its frozen. Well with this Kenmore you dont have to worry about a thing. Just fill it up and enjoy. The one that I had was about around 6 feet tall. Im not too sure about the width but I know it was big enough for us. You will not be disappointed. I assure you my friend. Its a beautiful fridge also. I get compliments on it all the time. When I offer people a drink they usually get up and come to see the inside of it like its a new car or something. The value was on the money as far as how much I had to spend and what I wanted to spend and to be honest I believe that I paid less for what the fridge is worth.
In 2012, we replaced our Kenmore Refrigerator (15 years old) with a bottom freezer model 596.72003014. Thirteen months later (less than 30 days after the warranty expired), water was pooling on freezer bottom. The first Sears repair appointment was cancelled late in the day due to a repair truck breakdown. I rescheduled and guess what? Cancelled again due to a repair truck breakdown. Finally, someone showed up and repaired the problem in January. Seven months later, same problem. This time Sears acknowledged there was a design issue and had developed a fix. Didnt matter that it was a design problem - I was still charged for the second repair. Today, water is now on the floor from refrigerator. This will now be 3rd repair in 7 months. I have always purchased Kenmore products, but obviously the quality is not what it used to be. Even though the refrigerator is less than 2 years old, I am already looking to replace it with another model (Not from Sears). I would never have imagined Sears quality could fall so low.
I purchased a Kenmore Elite Refrigerator and Freezer set in August of 2013 while living in Guatemala, Central America. The units were floor models, but since Sears offered a guarantee, I was sure they would stand behind their product. After remodeling the kitchen to accommodate the side-by-side refrigerator and freezer set and a day or so after installing them, the relay of the refrigerator began making louder-than-normal clicking noises that could be heard throughout the house, but the refrigerator would not start even though the temperature had risen inside. The freezer sweat and frost formed on the inside of the door and filled the empty space within the outside and inside layers of the door.The servicemen Sears sent never stayed long enough to listen to the refrigerator start a cycle and, I was told later, that they never recorded their visits with Sears. Only I had records. It was all very suspect and upsetting. When the guarantee was up, all of a sudden they knew what was wrong and what needed to be replaced. I wrote to Kenmore and the CEO of Kenmore and visited Sears repeatedly, certain they would take care of the problems since they had existed from the beginning. I was given the run-around or never responded to. I had the case number #** with Sears Customer Solutions Department and the account number ** with the Protection Agreement Group in the U.S. and was sent a $50. gift card for any inconvenience experienced.I have had to have servicemen out more than TWENTY times and have been without a refrigerator and or freezer for weeks at a time. On the refrigerator, I have had to pay to replace the relay twice, the compressor once, the timer twice, the thermostat at the beginning of 2019, and now it is leaking oil from the compressor from faulty soldering where the copper tube connects with the refrigerator.I have had to send the freezer door to the shop twice. Their solution was to stuff the space within the door with styrofoam, but the frost continues to form around it, causing the door to be extra heavy. They never sealed the layers of the door so humidity wouldnt get in. And the freezer sweats on the outside between the units even though I have them separated by a few inches. I have never had such terrible service, and, had I not remodeled the kitchen for the appliances and could find a set with the same dimensions, I would get rid of the Kenmore Elites.
This refrigerator has been an excellent purchase. Lives up to expectations of quality and value for the price. Would recommend to family and friends and would also purchase again. What more could you want?
My parents bought Kenmore from Sears so when I needed a fridge I went to Sears and bought the same name brand. It was really the main brand that Sears sold so that is where they took me. It was a good fridge for the price. The fridge looked good and the exterior was easy to keep clean. It was durable, lasted a very long time and took a beating and managed to look good. Moreover, I liked the removable shelves for easy cleaning. However, the main shelves were not easy to remove or change. When something spilled in inside, it would often go down the back where I could not see it and pool underneath the crisper containers. In addition, some of the larger items did not fit well in the fridge.
I did a lot of research on refrigerators before I purchased mine. I chose Kenmore for the price and because it had a well-known reputation. I really enjoyed but the model is a side-by-side refrigerator/freezer. I also like that I can get water, regular ice, and crushed ice, from the front of the unit. I find that extremely convenient. But the freezer space is a little bit small and the icemaker takes up a lot of room. It is hard to fit in larger boxes.
I love my Kenmore refrigerator. It keeps things very cold all the time. Never ever fails. It seems to keep food fresher much longer than my old refrigerator. It is very roomy, many shelves for many different sizes of products. No matter how much food is in it it never looks cluttered. You can always get to what you need. It goes very well with my other products in my kitchen. I(t gives the look of my kitchen a upscale look to it. It has a very modern look to it. It is fabulous looking. Very proud of it. It gives my kitchen a look that I like. It looks much more expensive than it actually costs. It is very valuable to me. It goes with what Kenmore stands for - a great look and lots of room.
They never gave me any problems. Never understood some specifications but didnt really need to. Flawless. I would recommend this to everyone. The size could have been better. Some things dont fit inside the freezer area. Otherwise it is an excellent decision. Slick and incredible. Fits perfectly with the kitchen. It was improbable for me to find something bad about the entire look. Simplistic and useful. Great Buy. VALUE is eccentric. It is incredible how good this Refrigerator - it is one of the best products I have purchased in the last 10 years.
Purchased a Kenmore bottom-freezer refrigerator (Model 596.6931...) (19 cu ft) about 2 weeks ago. Functionally and space-wise, it is very good. But it is the noisiest refrigerator we have ever been around. About half the time when it is running, it makes popping and crackling noises - almost like it is making popcorn. We thought this might be a start-up thing as described in the manual, but it is still continuing. If you expect to have this refrigerator in an area that you use frequently (like a kitchen), do NOT buy this model. It might be fine in a basement or garage, but not in your living space. Much too noisy for a normal household kitchen.
I bought my Kenmore/LG fridge back in 2013. The fridge has been running great until last week. We noticed the ice maker stopped working then realized the freezer was not freezing and the fridge was not staying cold. I did research over the past couple days and found out the compressors are made by LG and they are not just faulty but have a class action law suit about the compressors. I have scheduled Sears repair to come out to repair the fridge but they are telling me that the compressor is free to replace but not the labor. That is ridiculous. The labor can cost as much as $800. How can you charge labor on a product you know is faulty, have a class action law suit and not have told buyers with a recall? If you are buying LG or Kenmore refrigerator ask questions first about the compressor and do your research first. 1 of 3 fail from what I have read.
Bottom freezer side by side upper 32.5 Cf. Unit was delivered and set-up. About 3 months later the unit froze up inside and then it couldnt cool. I called service and they sent out somebody to thaw it out. The unit froze up again about a couple months later. Service sent me some parts for the service man to install. The man thawed the unit and left again. The unit froze up again soon after that. They sent another service guy out to thaw it out again. This time they replaced parts and told me I could never use the Energy Saver setting. Now a couple days ago my unit broke again. It appears to have a leak in the freon system. There is oil in the drain pan. I called Service and they tell me that now my warranty ran out and I would have to buy another warranty. I would have never bought and paid $2955 for a unit that was only going to last less than 5 years. I will never buy Kenmore again.
It is one of the best refrigerator out there. I never had any issues with it and it always kept the right temperature. It was silver, duo doors with a ice and water dispenser. I wish I would have got a different one with the bottom draw because the extra space would have been great. I did not have enough space for all the frozen items I usually buy. It was a great fridge though.
Never had any issues with the temperature control. Numerous drawers inside which keep everything separate between me and my housemates. It is a great size for a small household. Plenty of both fridge and freezer space. Love the amount of door space. Drawers are also spacious. Love the black color. Makes the magnets we collect pop. Its very sleek and easy to clean. It matches the rest of our kitchen decor. We couldnt be happier with it. The cost was very reasonable and has stayed working with no problems and little to no maintenance. It looks like it is worth much more than it costs.
I bought a Kenmore elite refrigerator in Oct of 2015. With master plan warranty. Fridge quit working in sept 2016 not even a year old!!! Told to defrost it completely. Lost all my food about 500 dollars of food loss (I shop bulk), sent receipt of food, just bought 5 days; prior to fridge going out they sent me 200 dollars. Then again fridge went out 1 month later; lost food again. They refused to cover food loss again. Now 2 months with no fridge they expect you to be ok with nothing offer that you can try to find a rental. No rentals available at our local Sears... master warranty, no fridge, living out of an ice chest, missed thanksgiving, now its almost x-mas. Finally they deemed it unrepairable. Theyre not even replacing my fridge. They are crediting my account at half the cost of same refrigerator... they claim its not their fault. Prices have gone up since I purchased my fridge and theres depreciation. I BOUGHT MASTER PLAN supposedly the best, and full guarantee... (obviously someone is lying); SEARS. Are rip offs, so to get the same fridge I have to pay almost a 2000 dollar difference. NEVER. BUY. FROM SEARS - THEY WILL SCREW YOU. Theyre dirty liars. All I have heard is, Sorry for your inconvenience. 2 months no fridge. (family of 5) Their repair people order wrong parts, 2-week waiting period to get next tech out. 1-hour phone calls every time. Just to talk to someone to try to get help. Supposedlybought top fridge out there. So dont buy a Kenmore elite or ever buy from Sears. Many many years ago they used to be good - Not anymore. Theyre dirty liars. If it was easy believe me. I would love to sue them for what I and my family have been through. No one should ever be treated like this. Dirty dirty dirty liars. If all stop going there their business will go bankrupt which would be a blessing and their karma for doing such wrong to people - horrible experience. More than once. Problem with my situation they will not refund my money to me; only store credit **. I paid cash. Have receipt. I dont want to buy from them ever again. Help! And refuse to let them just keep my money for free. I hate them. Please dont get in my pickle. Save yourself. Never go there.
Lasted less than a year! Called last September, ice maker stopped working, freezer had ice and frost all over food, and appointment scheduled in October, parts ordered, never heard back. I called back, was told parts on back order, would be delivered within 21 working days. Called back in November, was told parts from Korea weren’t coming in, my case was “escalated” and I someone would call me in 2-3 days. I called back a week later and was told the same thing, 2-3 days. In December I called and was told I had been approved for replacement but no amount was entered in my file, I would be contacted in 2-3 days with amount, then I could select a replacement on ** and schedule the exchange. January and February I called back, was told the same thing, and still nobody ever called me back. The last time I was told to call the nearest Sears Hometown store to see if I could go there and pick out a replacement. This store is in Georgia, I live in Florida, about 20 miles away. That manager called Sears for me who said I needed to go to the Orlando store, over 3 hours from me, because Hometown stores were not authorized to handle replacements! Every time I have called since then, Sears transfers me to customer solutions dept who says there is still no amount, but that I was approved on Dec 1, 2020 for replacement. I was told PABA Dept needs to give me an amount. The amount I paid was $1499 plus tax and delivery. When they transfer me to that department, they hang up on me. Meanwhile my refrigerator is getting worse, food is spoiling in refrigerator, melting in freezer, Sears doesn’t care!!!
We bought a Kenmore Refrigerator Model #25360082412 in April 2016 that went dead in July first week. We called Sears as it was covered by a Master Service Agreement for which we had a hefty fee. It took them two weeks to come and inspect. The technician acted friendly, blamed Sears products (“very poor quality”) and also said that the compressor has gone bad. He also said that in such cases, fridges should be replaced with a new one whereas Sears is pressurizing them to get it fixed. He said he has to order the parts and not sure when the parts would come. When contacted Sears, the reply was that they need to send another technician to confirm what is wrong. Another technician came yesterday and the same scenario all over. It takes awfully long time to get hold of a person to get an answer and the person we were able to get connected said this morning that the first technician had written in his comments that we had refused the repair work. Only after three failures Sears would replace the fridge and that has not happened in our case according to him. We are waiting for the parts to come and have an appointment in ten days to get it installed, assuming the compressor arrives by then. The service by Sears is extremely bad. When you call, you get someone in Philippines who have no knowledge or understanding of appliance breakdowns and mere note takers. In a nutshell, we still have no fridge after six weeks.
I googled the largest refrigerator made and pulled up this Kenmore Elite, it is big up top and the bottom freezer has mammoth room! The ice and water in the door are simply perfect and take up a very small amount of room in the door. The drawers in the fridge are spacious, I’m very happy! To clean the entire top and bottom is easy.
This refrigerator has premium space efficiently at a great price point. Every product has a place, making it rare to lose food due to it being out of sight. The temperature stayed consistent throughout use, and power surges had no effect. Great product! The size is a little bit on the bigger side for me, small kitchens arent optimal for this product. In a bigger kitchen there would have been no negativity from me. This refrigerator is classy! Very simplistic at first glance, not ostentatious. Appearance is basic but reaches out to a specific customer. After browsing and comparing many refrigerators, the value of this specific product is amazing. The space to price ratio makes this a quality purchase.
Easy on energy, self maintain, and cools really great. Has a lot of door space and has 3 shelves and 3 drawers that are big and spacious. Ice maker and water hookup is awesome. Refrigerator is wide enough to get just about what you would like to put in it. I love its stainless steel exterior. Its very easy to clean and to keep it clean and to take care for. Very bright and pretty. I would recommend this product to anyone. You get your moneys worth with the side by side refrigerator.
I could purchase it thru Sears Outlet for reasonable price and I could adjust temperature for maximization for freshness. I also like how the shelves were spaced for easy access and the ice maker was quiet. I like the size of the refrigerator for a single person. I liked the size of the drawers and the freezer was roomy. But I would improve on the stainless steel finish so that it does not leave smudges and drips so easily and I would also improve on the humidity feature on the drawers.
I dont have it anymore, but when i did it was a good fridge, had good adequate storage, kept things cold and lasted a long time. I would definitely order another one down the road. We never had any problems fitting groceries into the fridge or freezer. It always accommodated all of our weekly groceries. It also fit everything in it for parties as well. It was ok from a visual perspective. It was white and kind of plain. But it did match the rest of our kitchen appliances and thus blended in well so I gave it a satisfied rating. It was durable and quiet, had great storage, lasted over sixteen years before dying. It held up its end of the bargain. So we were pleased with its functioning.
I bought this fridge brand new and have had it for 9 years with no problems. Then out of nowhere my son and I came in the house in the middle of the day and my son smelled something burning. He looked towards the fridge and smoke was coming out of the ice maker. We got up and opened the freezer door of the fridge, and there was a full blown fire coming from around the ice maker mechanism. We put the fire out and unplugged the fridge. What kept running through our minds was, what if we werent home or what if this had happened at night while we were all sleeping. After I took the ice maker mechanism off I could see that there were bare wires that might have caused the fire. Very scary.
2006-2007 Kenmore trio 76583: On Friday, a day before houseful of guest (30 people), the freezer was not getting cold and everything was defrosted. Then the next day, the fridge stopped working. We have had issues with food freezing in the fridge and had to throw away a lot of fruits and vegetables. I have an old Amana that is 28 years old and it still works, and paid about $400.00. The Kenmore cost me about $1,800 or more and stops working in 6 years. What kind of junk is Sears selling these days? Always thought that Sears was a good brand, but not anymore.
Model 59672389411 - I bought this ref for $1999.99. Sears wanted me to buy a 799.99 5 year extended warranty. This was almost half the cost of the ref so I choose not to. I have never bought extended warranties before and have never needed to on appliances. I bought the ref on 7/10/15 and it stop working on 1/28/2017 that is 18 months later. Both the coolant lines were leaking. Repairman said he would have to replace them and the compressor. This is pretty much the complete sealed system. Cost would be $911.79. Again half the cost of the ref and I would only get 90 day warranty on that. I have called every number I can find for Sears. 1-888-507-9312 Sears corporate advocate who referred me to 1-888-536-6673 who referred me to 1-800-549-4505 Sears national customer hotline who told me there is nothing they can do. Before those calls I called 1-888-536-6673, 1-847-286-2500, 1-800-469-4663, and was given the e-mail address shc@customerservice.sears.com. No one at any of these numbers would help. I am just SOL. I have to throw this refrigerator in the land fill. I am appalled over this!!! Sears should be accountable for their products. I wanted to get in touch with the person who manufactured the ref because they should be accountable for the parts they make but no one will tell me who it is. I found a site that said Amana was the manufacturer. When I called them they would not say they made the parts. The consumer is being ripped off by Sears. As you can read in all the other reviews some thud is going on with the ref manufactured after 2015. I still do not have a ref and it is 3/12/2017. Because I am so mad I am going to report Sears to every agency I can find. Do not buy their products!!!
My Kenmore Refrigerator was a floor model and it was on sale. The refrigerator is spacious and works to its capacity. The shelves can be adjusted. It had an overhead freezer and ice making machine. It fits in the wall space and it only stopped functioning once in four years. However, the bottom gaskets keep breaking and the freezer ices over sometimes. Also, I would make an extra meat compartment and would put a bigger thermometer in the back of the refrigerator so I can read it. Nevertheless, I am very pleased with the Kenmore refrigerator and it has met my initial expectations.
Very satisfied with performance. Would recommend this to others. Was always happy with this. Would buy next time one of these. In the future will hope this is modernized some more. The refrigerators size is a good because everything fits well in there with plenty of room for everything else. The appearance for this refrigerator is excellent because it looks pretty and cleans real well. I always get compliments on this refrigerator. I am satisfied with the value of this refrigerator compared to others. This is a good value.
The fridge met my expectations. It was spacious and had a very large ice bin. The flaw to that was that it limited freezer space so we had to get a chest freezer for the rest of our food. I was still satisfied with it. It was a little spacey but we were able to get it in the spot where we wanted. If it were just a couple of centimeters thinner, I would have been more satisfied. I thought it was a little too expensive but we bought it anyway since it appeared to meet our expectations.
I purchased a Kenmore Refrigerator bc it was the price I could afford to spend. It was a self defroster and it had adjustable shelves. All the drawers were clear so you could see what all was in them without having to search a whole lot. But I disliked the fact that it was a off white color and it was actually too big for the space we were trying to put it in...so bc it was too big had to leave it outside. After using Kenmore I can say it was really a good fridge and would buy that brand again.
This fridge was cheap and it shows in its looks and performance. Its a great value for people just starting out and without a lot of needs. If I had known how it would act, we would have paid more for the next model up. It is a plain white fridge with a textured finish that is difficult to keep clean. It is moderate in size and sticks out past the cabinets. It is just a normal fridge with no bells or whistles. The size is ok for a kitchen but we need an outside fridge to hold extra milk and food. The cheese drawer is very small and the produce drawers dont really have humidity control. Since the freezer and fridge share a thermostat the fridge often freezes things if we want to keep the freezer cold enough to make solid ice.
Our refrigerator worked great. We had it for many years without any problems. It was very reliable! I would buy this brand again in the future and recommend them to family and friends.
Kenmore model 10651133213 refrigerator/freezer. Every couple of hours a motor or compressor turns on and is so loud it wakes us up at night. Called the warranty people to see what they could do for me. I was told, thats the way it is. That appliance is loud. If its cooling properly then its working properly. That is absurd. Ive had alarm clocks that werent this loud.
If I can give less than a 1 I would do it. I have a refrigerator from Kenmore and It didnt last for a week and it broke down. I called them and they want me to pay for it to fix it even though its not my fault. The Kenmore Refrigerators compressors are LG and LG compressors people have court issues on it because they break easily. Dont waste your money on those kinds of refrigerator.
To wash the inside of refrigerator I removed crisper drawers fairly easily (had a little problem getting them out). When trying to get them back in, they wont go in. I worked with it for 2 hrs. I even stood the drawer on the counter and tried to attach the shelf to the drawer. The refrigerator itself works Wonderfully (hard to get a new water filter... any ideas?). I just cant get the drawers back in. I did it a couple times before and it was very tricky, but neither me nor my wife can get it back in this time. Satisfied, but not happy until I get this figured out.
One morning when we woke up, we smelled something burning. Our 9 year old Kenmore Elite fridge was smoking and smelled like burned plastic/wire. After I pulled out the fridge, I could see an electrical arc which caused the smoke when it was going through its refrigeration cycle. One of the components actually had a hole burned through the side of its plastic case. Every couple of minutes, you could see an electrical arc. I unplugged the the unit and contacted Sears. They didnt seem concerned, so I just ordered a new part. To me, this could have been much worse if we werent home.
The performance of the refrigerator is outstanding. It is very durable and helps keep things fresh longer. I really enjoy using this product. It helps make my life easier and run smoothly. The size helps me fit all of my food in the fridge. I am very satisfied with the size. When I got the fridge, it was clean and neat. It looked huge when I got it. I love how it looks. It is a valuable asset to have in the house. The value of it now will outlive the fridge itself. I paid a good price for it and think it will last me many good, long years.
I bought my Kenmore Elite refrigerator in 2013 and purchased an extended three-year warranty but the warranty only goes to 2016 because the three-year was only actually a two year because it included the manufacturers warranty - when I called the 800-number for help they told me I no longer had service on my refrigerator and there was not any repair man that would come to our area. I was told by someone who finally did look at my refrigerator that it was not cooling because of the sealed systems unit and should have a five-year warranty on that but I cannot seem to find anybody that will help me. I will never buy another Sears product as they are not helpful at all - when I do buy another refrigerator I will make sure that the warranty is what it says it is and that it has a sealed systems warranty and that a repairman will be available to come work on the refrigerator.
The refrigerator had good reviews and was on sale. I had positive previous experiences with this brand and it is still one of the best because it never disappoints function for style. I like the glass changeable shelves and ice maker located in door along with the water dispenser and the vegetable bins hold a good amount of produce and the fruits and vegetables keep well with the lettuce is crispy, nice and cold. However, I would like there to be more size offerings without sacrificing the options available in larger full size models like ice making capacity. Especially for apartment living.
The refrigerator is beautiful. It is top of the line and I would seriously recommend that to other consumers like me. It has so much space and storage, so great! The size is perfect for holding a lot of stuff. The storage is crazy. It is really light and moveable, just in case you move. Youll be surprised the difference in a picture and real life. The appearance of this refrigerator is great. Its so shiny you can see yourself from it. Its slick and hot, I cant get over the look. You have to get this! The value is a lot. Depends on how you use it and take care of it. Make sure you dont make the value go down too low. I hope I am being helpful.
My Kenmore fridge was great, lasted 19 years until it got hit with a power surge. My only complaint was the service dept. couldnt figure out the problem two summers in a row when ice formed around the door mounted ice and water dispenser. After two different repairmen came out and couldnt figure out the problem, my Dad happened to visit and as I was showing him the problem he simply popped the gasket surrounding those areas back into place and I never had any other problems with it.
Kept the food at the right temperature and make it easy to place food item in the right places. The ice maker was the reason I purchased the refrigerators. The refrigerators size was large enough to for the space that it was in. Large that accommodated all the item I need weekly. The refrigerators appearance was clean and chrome so it was easy to keep it clean on the outside. The price was what I was looking for and the price I was willing to pay for and could pay off in less the two years. Would buy the same item again.
Like it - works well and keeps things cold. All you have to do is plug it in and it just runs all on its own. Did get the fridge in white and it does seem to show everything so have to wipe it down a lot. Its roomy and holds enough stuff easily. It looks real nice when it is new but over time it gets dirty and will look pretty bad if you dont clean it all the time. If you have a husband or kids it will get really messy really quick.
Ive owned a Kenmore refrigerator in my new apartment that I recently moved into. The fridge is nice, nothing has gone wrong with it yet. The freezer keeps all of the items nice and cold and I havent had any sign of freezer burn on anything. The fridge is nice, keeps everything fresh and has no smells like my old fridge. Its white in color, which looks great and also has a water and ice spout on the front, which is great for grabbing an easy glass of ice water. Very nice, and works great!
This refrigerator is manufactured by LG. It looks great however don’t let that fool you. It’s a piece of junk! After just 3 years the compress, and cooling fan failed. The internet is full of complaints about this refrigerator and LG about the compressors failing. It’s a major issues and very costly to repair. The compressor is covered. You see the warranty however expect the labor to cost about $500 bucks for the repair. I complained to Sears to no avail. A relative of mine has the same refrigerator in the LG brand and the compressor has gone out 4 times in two years. So it is common for them to go out numerous times. LG should step up and recall these refrigerators and offer replacements. I definitely see a class action lawsuit coming. This is a major design flaw! Do not buy Kenmore elite or LG you will regret it!
This refrigerator has lasted a long time over 15 years never a problem. We have been extremely happy. We have never had to take it in to be serviced. It is big enough to hold all of our food. The size is great - it fits all of our food. The vegetables and the lunch meats. The cheeses and all of our other food. The top shelf is very good for our big items such as milk and ice tea juices. Bottles that are bigger. My refrigerator is white. It is big and fits in my kitchen very well. It is older now and theres some water deposit spots I cannot get off from the ice maker. It still cleans and looks ok. I dont know how much it is worth now but we bought it for $1500 15 years ago. It is an older model and not as modern as these new stainless steel refrigerators.
Keeps things cold, a lot of room. Keeps veggies fresh. Fits great in my house. It has a Lot of storage room. Easy to clean. Good seal when closed. It has not given me any problems. Fits perfectly into my house. Holds a lot of food. Ample freezer room for my family. Ample room for veggies and meats. I am very happy with storage size and could not ask for more. I do not have to worry about overstuffing. Nice clean appearance. Very sleek and modern. Fits in and makes my kitchen look up to date. No one has complained about how it looks. I am happy with the handles and its modern fit in my home. Excellent value. A clean sleek look with lots of room with all the added features. The food storage is amazing and keeps my food at the right temperatures. I would not even think about buying another type. I have had no troubles with its functioning and I would recommend this fridge to everyone.
We bought a Kenmore refrigerator 3 years ago. About 6 months after we bought it, the light quit working in the refrigerator. Lately, the motor/fan has been very loud and now the refrigerator portion is not cooling and the panel reads EE FF. It is also making popping sounds. I called Sears repair and they were more than happy to send someone out for $95. I havent decided whether I am going to have them out.
Its a very good fridge however it is small and I have a large family and will be upgrading to a larger one but overall great brand. Have had for 4 years and have not had a problem with it yet. The freezer is way too small, cant fit much in it unless you are single and live by yourself. The fridge part is bigger but not by much - this would be my only complaint with this fridge. Overall the appearance is nice although its very average. Would be nice if the basic fridge like mine had a better design than normal would be better.Considering my fridge is very basic and plain jane with only an ice maker as upgrade its worth what I pay for, being that I bought it from a discount store otherwise it would not be worth the full retail price. Should have more basic upgrades like an egg holder, more space in the door for larger bottles. To make the fridge taller would also allow for a larger freezer and an additional shelf in the fridge.
I have a Kenmore side by side that is 7 years old. One year ago the water line that services the drinking water developed a leak. The leak was not at a bend or pressure point. It just split on the side of the hose. I spliced the line the with some new line and 2 connector. Recently it started leaking again. The original hose is so brittle that if I were to push on a connector it will most likely break again. The hose runs into the back wall so it cannot be replaced without tearing off the entire back panel which Im not sure is even possible. I feel that a water line should last close to as long as the rest of the unit. Especially if it is not replaceable. So thanks Kenmore for saving 10 cents and using cheap materials. I guess you think I should take my fridge to a landfill and buy a new one every 7 years.
When we purchased our Kenmore elite refrigerator model # 795.77563600 Serial # 603KR02266 we were told it was top of the line. Little did we know what they really meant was top of the line to constantly break! The first thing to go was the fan, then the motor, then the ice maker froze solid and was leaking water all over. The glass that goes on top of the veggie pull out drawers shattered and the plastic frame of the veggie drawers cracked right in the middle! We still had warranty so everything was replaced or repaired. I refused to pay $500.00 to keep the warranty for another year and being everything had just been replaced/repaired, I didnt anticipate any more problems. Boy was I wrong! The seals around the doors cracked and tore, and the ice maker froze up. Literally its ONE BIG PIECE OF ICE!Then, one day I was sitting in the living room when I heard water splashing. I went to the kitchen and the water dispenser was spitting out water as if someone had a glass pressing on the water dispenser lever!! I thought the dispenser had somehow become stuck. However after I pressed it over and over trying to unstick it, the water didnt stop. I had to open the doors to get it to stop spurting out water! I had to leave the doors open because every time I closed them the water would start coming out again. My husband finally got home and had to disconnect the water at the back of the refrigerator! We are amazed that this thing is actually still working (keeping the temps. accurate in both freezer and refrig.) I have NEVER been so disappointed in any product as I am in Kenmore Elite!To this day I refuse to purchase anything from Sears because of the bad service and more importantly the HORRIBLE PRODUCT we were sold! All Sears had to say was, The only thing we can do is send our repair guys out, but youre going to have to pay for their services because you didnt purchase our service contract! NO THANK YOU!!! Id rather save the 500 bucks and purchase a new refrig. somewhere else being that the older the appliance, the higher the price goes on the service contracts!!! What gets me even more is that Im still paying for this overpriced piece of junk!
The refrigerator performs well and is very easy to maintain. The issue I have is that it is too small for my needs but I cannot get a bigger one due to the space I have to place it. At some point I expect that will change and I will get a larger model with more features... I tend to keep a lot of condiments and require more space in order to keep other item. Also space would be more advantageous since I prepare large meals in advance. I have had to cut down on size and frequency in this regard. But again my issue is a spatial issue. The unit is not unattractive but does lack, shall I say, curb appeal. It would be nice owning a unit that looks exciting or affluent but this is not achievable at this time. I feel I got exactly what I paid for. A functional refrigerator that does its job, affords the necessary space that the average person would need with little extra space for those extra things.
These refrigerators are dependable and reliable. They are efficient and run well. Would recommend. They have great space and the shelving is useful and easy to clean. Just soap and water and they seem to wash up well. The refrigerator I got was useful for the size. We have a four person family and it was adequate for the groceries that we get. Would recommend a larger size if one can manage. There is always use for more space. These refrigerators are streamline and nice to look at. They have an appearance that lets people know that the company takes pride in all they do. They are roomy and have nice placement of shelves. I happened to got my appliance at a great rate. I got it on sale at a retailer. It was a good value and a good price which influenced my purchase.
The Kenmore refrigerator have the freezer at the top, the cooler on the second row, and two drawer on the third row. The color is white and has shelfs on the refrigerator door and on the inside of the freezer door.
It was good. Food was cold. It did not make loud noise. I was happy until stop working one day. The color matched everything else in my kitchen. Ice machine was not too loud and ice was perfect every time. It was a bit bigger than my old one but it fit well in my small kitchen. Inside it was great for everything I had. I shop every 3 weeks so I buy a lot for a family of 5. It was a nice color and it matched everything else in my kitchen. I would like it better a bit darker so it did not look dirty so quick. It was a bit pricey like all the other ones but I was happy to pay the price because it was good quality. I should it look for a coupon or a discount but I need it the fridge.
The refrigerator has a good quality and very good cooling. Also it is so wide so you can buy very big amount of food, vegetables, fruit and youll see how much it is saving the power. Its instrument cluster 21 and is composed of several layers and the funds so that the distribution of the vegetables and fruit and serves a very good and the refrigerator can be stored some articles there for a long period. It enjoys the appearance of Very Nice. It is available multiple colors. Also, it is Suitable for all types and colors of the Foundation in the kitchen as well as appropriate in form and measurement of small containerized kitchen. In terms of price, I enjoys this type of refrigerators at a reasonable price commensurate with its efficiency and quality and its ability cooling and its size and shape and capacity. The price is very reasonable.
I would advise anyone shopping for a new refrigerator to steer clear of Kenmore elite refrigerators. $2200. On sale less than 3 yrs ago. Plus additional $800 for master warranty. Ice maker stopped working and temperature in refrigerator in the high 60s. Problems started mid June. It is now July 24th. 3 visits from repair tech still not working. Another 17 day lead time for another appt. You have to send blanket emails, make countless calls to get anywhere. If you were counting on LEGENDARY Sears customer satisfaction motto forget it. Research online and you can read for yourself the multiple posting of customers having serious issues with this fridge. I regret not researching my choice better. BUYER BEWARE!
The space in the freezer was big enough and the drawers was spacious. I can load up on vegetables for an entire week. I can also load up on meats for a long time. However, the ice maker was not constantly making ice. The climate control was confusing. The cleaning was also a task because of the way the inside was built. The handle on the door was not too attractive but it was ok. In all it did its job. It was perfect for my family size. Also saves on energy bills. Love it in the summertime. Kept all my beers freezing cold and I didnt have to buy ice once.
Works well. Love all of extra room and bottom freezer compartment. Ice maker is great. Just had one problem when it had to be replaced because of ice jamming up. Only thing I am a little concerned about is how the top drawer on freezer frosts up.
It kept the stuff inside at cold temperature and kept it from spoiling quickly. It was easy to put in place. It was very easy to clean. It was able to keep a few gallons of fluids inside with good space left over for other things. There are a good amount of compartments to keep things organized. It is roomy and easy to move things around. The refrigerator looks nice and sleek. It fits in with just about any kitchen style without being underwhelming or over the top. It does not stain easily. The refrigerator is great for the price. It is very durable. It doesnt use up too much electricity while keeping everything in it cold.
Very happy of its design. It fit our kitchen space very well. The freezer was the winner. We used to store lots of food. It was problem free until we moved. We used it for 5 years. It fits your familys needs. I am very happy with the freezer space and the door space. Holds lots of bottles which is easily accessible. Lovely. Stylish, fits my kitchen deco very well. Since we have all appliances in black and silver it fit in very well. It was not reachable for my hopping toddler, which made things hassle free. We bought it for around 1200 dollars and do not regret it. We got a good resale price when we moved since it was in good condition. Its a bit pricey but completely worth it. I would recommend it over other brands any day.
Keep food chilled in the fridge and frozen in the freezer. No unexpected problems. Ice and water maker worked. Large area of space for fruits and vegetables. Space for milk and large jugs of ice tea. Space for containers in the door like Mayo, jelly, yogurt, etc... It was a little bigger than the average sized refrigerator, but still fit nicely in my kitchen. Was easy to find a suitable place to move it if I decide to change the kitchen around. Easy to clean up and revealing its shine through each cleaning. Great finish holding up throughout Myrtle cleanings and messes. Would recommend to friends. Large freezer space with ice maker. Plenty of space by separating shelves. 2 doors compartments separate the fridge from the freezer by a split door. Quality built - well worth what you pay for the product.
This refrigerator was the perfect size to meet all the needs of a mid-size family. Simple white color and nothing fancy but certainly a pleasant addition to any kitchen. I believe you can get other colors also to match any decor of your kitchen. Also, no thrills or frills but just perfect to meet your needs to keep your food safe and fresh. The value of a refrigerator is not only its purchase price but more importantly in its reliability and its reliability was beyond compare to other refrigerators we have owned. It has lasted for years and Kenmore is a brand to trust.
Kept everything fresh. No problems with leaking or breaking. Lots of room in freezer! Convenient size and held up to weather conditions in a garage. Perfect size to fit lots of stuff without being bulky. Top freezer gives a lot of freezer space. Much more than a pullout drawer freezer. Clean-looking outside. Neutral white color, clean-looking glass and drawers inside fridge. Sleek-looking. No complaints! Great fridge for reasonable cost. Not much change in electric bill adding this as a secondary garage fridge. I got it with a coupon too so it was a great value.
Kenmore came in the house we bought. I would purchase it in the future though. We are about to start looking for a new home soon and I am hoping to upgrade all appliances in the home. This is a product I will definitely consider if the home does not already come with upgraded appliances. There are a lot of things that are great about this fridge. I like that the doors are side by side and the amount of space in the doors. However, we have a family of five. While I like that it is not bulky I always want more space. But that would be true for any refrigerator. I always need more storage in the freezer so we have always had to own two refrigerators. I have looked at the refrigerators that are not side by side and have the bottom compartment for freezer space but I dont like have to pile items on top of one another. This is also true for freezers found above the fridge. With the doors side by side it makes it easier for organisation. I also think its easier to find products and to grab them quickly. So for everything I need in a fridge this one hits all the marks and is the best you can get for the circumstance. Overall, I would definitely recommend it to someone. Its a great product!
Sometimes the water line will freeze where the ice comes out. Also sometimes it gets too cold and freeze cold and water but other than that its been really great and does what it needs to do. The size of the freezer is too small. Needs to be bigger than other size. Has great shelves and plenty of room for all the stuff I need to keep cold like water soda and foods. I have a black one and the appearance of it is fine. It goes well with everything that I have in my kitchen. I have all matching stuff in there because I am ocd. I am pretty happy with the perceived value of the refrigerator that I have in my house. I am on a budget so price was a big factor but also I have a nice size family so I needed one that was at least middle size.
Kenmore refrigerators are the best in my opinion! Great cooling everywhere including the fast making ice maker and water dispenser - Always cold. I enjoy having the lights in the freezer area too.
Kenmore is a great brand. We have had our Kenmore refrigerator for over 10 years and it is still going strong. Never has had an issue with it. Keeps everything cold like it should... Will be buying another Kenmore when its time to replace the one we own now...
I have had no problems with my refrigerator at all, keeps everything good or frozen as it should. I would definitely recommend Kenmore and if I need to replace mine that is the brand I would definitely purchase.
Just bought a house and appliances were left in kitchen. The Kenmore Side-by-Side refrigerator was made in 2006. I unplugged it and took out the drawers and shelves. I started washing the parts after two days. I got through most of it but when I immersed the bottom shelf in the lukewarm water, it exploded! The explosion was traumatic. The thousands of glass fragment went in my hair and clothes and into the garbage disposal and all over the kitchen floor. I cant even go near the refrigerator! I would like to sue the company. Any suggestions?
I purchased a Kenmore refrigerator with a bottom freezer in September 2017. Ive had the technician over twice already. The problems associated with this are loss of food; inconvenience and the mental stress I go through each time I call because I have to wait a minimum of seven (7) days for an appointment. When I complained to the customer service rep I was told that they only label appliances non functioning after FOUR visits.This is a very poor business model from a company whose main product is appliances. So here I am once again in the middle of summer with a refrigerator that is not sending cold air up from the freezer to the refrigerator so I dont even have cold water. Shameful. I would not recommend anyone purchase appliances from them unless they have a guarantee to have service in 24 hours from when the request is made. And yes! I did pay $241 for an extended coverage and the service still sucks.
Purchased a Kenmore Fridge from Sears which is manufactured by Electrolux. Purchased it in June 2016. Have had the repairman out four times for the same issue of not staying cold. They do not want to replace the fridge. They want to send repair person out a fifth time. It will be over a month without a fridge. This is not acceptable.
I have always purchased Kenmore products. The refrigerators seem to last just about 10 years. This current one replaced a brand new one that died within a week. While Sears tried to fix it I lost over $300 worth of food. If it werent for the fact that I had an old 40 year old Kenmore in the garage the spoilage would have been worse. I had to call Sears Headquarters in Chicago to get them to replace the non-working refrigerator with a new one and pay for the spoilage. The local stores tried to fix it, but each time it only ran for a couple of days.The refrigerator has an automatic ice maker that can dispense crush or cubed ice. The water dispenser on the door dispenses filtered water. It is a frostless freezer which is easy to maintain. But the worse feature is connected with the ice maker. It has a lever in the ice maker that is supposed to stop making ice when the container is filled but it doesnt work. The result is the ice container overflow. When the serviceman came out to fix it, all he concluded was, Thats the way it is!
I had an old Kenmore fridge that lasted for 20 years. I replaced it because it became so noisy but it was cooling perfectly. The new one I got Nov. 2013 is the 18.3 cu ft with two doors (Sears.ca item number 463642104). Two weeks ago, the freezer stopped working (everything inside melted) then few days later the whole fridge was not cooling. It is plugged and it looks like its working but it is not cooling. I called a technician and he said there is a gas leak and that should not happen with a less than 3-year old fridge. Tracking a leak and replacing the gas is very expensive and you are better off buying a new fridge. I called Sears and of course I am on my own because it has been more than 12 months.
I have no trouble out of it and it works like new and I have had it over 5 years now and I will recommend to anyone. I am very happy with it and I would get another one. I dont know the size but its side by side and has a built in ice maker and fruit saver and lunch meat storage and its big. Its white and has two storage container and it takes up most of my kitchen space but I have a lot of storage and it holds a lot of food. It cost a lot but it was worth it. I pay a lot but I know it will last and I wont have to buy another one for a long time to come and I like it and I had a choice of plenty.
Found refrigerator in store. Was delivered promptly and installed without issue. Great refrigerator. Had it for over 10 years before it had to be replaced. When I needed a new refrigerator I wanted another Kenmore but I had to have it immediately. Sears did not have any available in the finish and style I needed. As a result I had to purchase another brand.


