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Kenmore Washer Troubleshooting
Kenmore Washer Troubleshooting

Kenmore Washer Troubleshooting

If you're looking for help fixing your Kenmore Washer, look no further! Our comprehensive Kenmore Washer Troubleshooting guide will explain common issues, provide tips, and show you how to read your model's error codes.

Bad lid switch 
If your washing machine does not stop every time you open the lid, your lid switch is bad. You may have to replace the lid switch.  

Clogged waste hose 
If your washing machine does not drain the waste water, the waste hose might be clogged. If the waste hose is only clogged, repair is as easy as removing and unclogging the waste hose.  

Bad drain pump 
If the waste hose has no clogs, the problem may be a bad drain pump. The drain pump could have a clog in it, too. Since the drain pump has a translucent cover, the clog should be visible.  
If removing the clog in the drain pump has no effect, there may be a problem with it.  

Bad pump motor 
If waste hose installation guide and the drain pump installation guide did not solve the problem, it may be the motor. Since the motor provides the drain pump with the power to drain, the motor will have to be replaced.  

Broken drive belt 
If your drive belt is broken, the motor cannot turn the tub.  

Bad tub motor 
If your motor is not working, you will have to replace it. Make sure the washing machine is unplugged from the electrical outlet. 



Related Error Code Pages:
Kenmore Refrigerator Error Codes, Kenmore Range Error Codes, Kenmore Washer Error Codes, Kenmore Dryer Error Codes, Kenmore Microwave Error Codes, Kenmore Dishwasher Error Codes, Kenmore Water Heater Error Codes, Kenmore Gas Grill Error Codes,

Related Troubleshooting Pages:
Kenmore Refrigerator Troubleshooting, Kenmore Range Troubleshooting, Kenmore Washer Troubleshooting, Kenmore Dryer Troubleshooting, Kenmore Microwave Troubleshooting, Kenmore Dishwasher Troubleshooting, Kenmore Water Heater Troubleshooting, Kenmore Gas Grill Troubleshooting,

Related Repair Pages:
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Related Parts Pages:
Kenmore Refrigerator Parts, Kenmore Range Parts, Kenmore Washer Parts, Kenmore Dryer Parts, Kenmore Microwave Parts, Kenmore Dishwasher Parts, Kenmore Water Heater Parts, Kenmore Gas Grill Parts,

Related Price Pages:
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Kenmore Washer Troubleshooting

Kenmore Washer problems

Kenmore Washer broken

Kenmore Washer issue

Kenmore Washer difficulty


Product Reviews:

I did my research before purchasing this set and pretty much is what the ot
I did my research before purchasing this set and pretty much is what the other reviews said it was. The tub in the washer is super big. I was able to wash a king size comforter in it with no problem. I had to take the time to read the booklet to find out what the buttons are for but it pretty easy to use. It looks good and was a great value, Im glad I bought this set. We bought this washer after our Maytag broke just 18 months after purchase, and a week behind on laundry I just wanted a washer. I figured this was the better value for the money versus the 3.6-cu ft Whirlpool, after reading the reviews maybe not. I dont mind the noise while going through the cycle as it is very comparable to our Maytag, same with cycle time. It is in a closet on our second floor and with the doors shut it did not bother us across the hall or downstairs underneath it. My complaint is that they say it can fit 3 baskets full of laundry and while that is true the spinning value at 660 was a major design error. The larger or heavy the load the more the clothes lack getting water out at the end, that will require a drain and spin cycle. Smaller loads come out as expected when the wash is complete and dry in average time. We plan to keep the washer as I am not usually a week behind in laundry and needing to do extra large loads, and I was pleased with the smaller load I did do. For people who are looking at this for the size of the wash bin and extra large loads are normal I would not recommend this, but for just us two it works fine. Kenmore, in the Whirlpool family, are durable, reliable and high-quality appliances with a long-standing history of satisfied customers. Easily and economically repaired if theres ever an issue, theyre an excellent value for the money. The Kenmores seem to last forever. If you do have a problem at some point, Sears has a great parts and service department.
Published: February 18, 2016
Harvey of Okemos, MI
Source: consumeraffairs.com

This washer works well because it has many adjustable settings so that you
This washer works well because it has many adjustable settings so that you can choose the wash cycle that would be best for your load of laundry. The drum can hold a large load of clothing, so that way you dont have to do many loads, but can do one large load. Its very reliable. Ive had this washer for 8 years and its still going strong. It has yet to give me any sort of trouble. It is durable, and long-lasting. The appearance of this washer is good. Its very clean and simple looking, and easy to understand. The layout of the knobs and dials are well laid out so that anyone would be able to understand how to start a load of laundry. This is a valuable piece of machinery. Not only is it affordable, but it is well worth the price. It is sturdy and reliable, and can wash a heap-load of laundry.
Published: June 13, 2016
Allison of Lenoir City, TN
Source: consumeraffairs.com

Kenmore washer would not turn on. I waited 4 days for a service tech. He or
Kenmore washer would not turn on. I waited 4 days for a service tech. He ordered a part that took approximately 3 weeks to get. Another service tech showed up 4 days after the part was delivered to my house. He installed the part, we did a load of laundry and the washer flooded two rooms of my basement. I called Kenmore to tell them the issue and they told me they can send out somebody 6 days from now. They also connected me with a claims department that said they cant look at my house for 2 days. Now, I have no washer and my wife and I will spend 3 days cleaning our basement. These were all warranty work. I was offered a 1-year service agreement for my inconvenience.
Published: October 12, 2011
Eugene of Tanner Street, NY
Source: consumeraffairs.com

Today took the cake. Im washing t-shirts and decided to throw in my bedroom
Today took the cake. Im washing t-shirts and decided to throw in my bedroom slippers. Well, now I will be throwing them away!!! I cant believe what they turned out like. They were pink and now they are half black. Yes, black!!! Who designed this piece of crap!!! Not happy at all and yes I did take pictures! The only reason I decided to wash them was because I figured I would freshen them up before winter. My washer will be one year old in November of this year 2015!!!
Published: October 9, 2015
Darlene of Sobieski, WI
Source: consumeraffairs.com

Im just happy with my washer and dyer. It was a great help after I had my t
Im just happy with my washer and dyer. It was a great help after I had my twins with the many loads of washing I need to get done for my family. All our clothes keep clean. The machine is nice and quiet as so not to wake the babies.
Published: December 5, 2015
Thelma of Tampa, FL
Source: consumeraffairs.com

I have had this washer about seven years and I bought it used. To this day
I have had this washer about seven years and I bought it used. To this day it still works. It is what I use weekly to do our laundry in. Im very satisfied with it. I can get a full load in there. Sometimes Ive overloaded it but other than that it works great as long as I dont have too many dirty clothes in. It does have a few nicks and dings in it. Couple of rough spots too but it washes out of clothes just fine and to me thats all that matters. Even though it is probably 15 years old I would say the value of it would be at least $100 because it works perfectly. I just pulled out a trash bag full of winter clothes with jeans and coats and was able to get a huge black trash bag washed into loads of laundry.
Published: December 3, 2016
Brandye of Johnson City, TN
Source: consumeraffairs.com

We bought a Kenmore Elite washer on February 17, 2011. It was delivered in
We bought a Kenmore Elite washer on February 17, 2011. It was delivered in March. I was very confident in Sears quality. We were surprised when four months later, the machine began making noise and vibrating badly during the spin cycle. We called Sears repair (machine is warranted). They said that a repair tech would be dispatched (for a new machine). The tech came out. The tech determined that a clutch was needed. He ordered the part to be delivered to our home. Two weeks later, the part came. We called and another tech was dispatched week later. The tech installed the part, but the machine continued the noise and vibration. The tech explained that the repair was the best he could do. A second appointment was scheduled. The tech did not show. I made three calls to finally be told that the tech was called off the route. What happened to the Sears we knew? If they sold a lemon (sometimes it happens), especially a $1,400.00 lemon, they would not hesitate to replace it to make the customers money and business count. Now it appears that Sears expects its customers to endure whatever inferior service they receive. Is this a proper way to treat customers?
Published: August 29, 2011
Diane of New York, NY
Source: consumeraffairs.com

Each appliance was efficient in cleaning and drying my clothes and the wash
Each appliance was efficient in cleaning and drying my clothes and the washer also had a water conservation feature that was cost effective... that combined with the stylish nature of both products added a modern style to my home.
Published: December 13, 2015
Tammara of Baltimore, MD
Source: consumeraffairs.com

Clothes were always thoroughly washed. It also wasnt that loud and washing
Clothes were always thoroughly washed. It also wasnt that loud and washing time was adequate. The problem was that after 3-4 years I had trouble with it and water started to leak and my clothes would come out smelling weird. The first years the washing machine is excellent but a couple years later it starts to leak and your clothes dont come out clean. Especially in my condition, water would leak and it also stopped spinning. Luckily I knew someone who fixes them so I still use it. The appearance is okay. I really like how its white and the window is there to see if your clothes are ready. The size is okay. Its not too big or too small either. Im a little disappointed at the price it was when we got it. The reason is because it ended up needing repairs a few years later. If it would have lasted longer I wouldnt complain.
Published: December 3, 2016
Josue of Houston, TX
Source: consumeraffairs.com

I purchased my Kenmore washing machine in May of 2014 and received it in Ju
I purchased my Kenmore washing machine in May of 2014 and received it in June. My washer had been giving me a UE code which is a unbalanced code. This would happen no matter what I was washing. To be fair I should have called Sears sooner to have them look at washer while it was covered on warranty, but I did not realize when the warranty was up until it was too late. I had repairman come out to fix my machine, he told me that the parts alone would be $504.00 to fix (brand new on sale cost was $550). Told me LG manufactured machine under Kenmore label and I should call them to see if they would cover price of parts. Also said this rarely happened to the machines.Called LG never heard of machine, called Sears said not true, LG manufactured it. Sears told me to register machine on LG site then maybe they would recognize machine. And since it was not registered on their site that was why they did not recognize it. Problem who knows when you purchase Kenmore product who really makes it. Looking online, LG has this problem with LOTS of their machines. So unfair you purchase a (expensive to me) new machine and it is a piece of garbage. 4 hours to get a load of wash done!!!
Published: August 6, 2015
V. of Gardnerville, NV
Source: consumeraffairs.com

Its easy to operate. I have lots of allergies to detergents and with the HE
Its easy to operate. I have lots of allergies to detergents and with the HE washer we always use the extra rinse cycle. Perfect for our home space wise and no excuses for dirty laundry with my girls doing their own laundry. Quilts & bulky items Ive always taken to the laundromat or dry cleaners; cant risk messing up the drum. I have a pre-teen and a toddler in my home, so we have a lot of laundry. This washing machine has survived a long life in this household and I use it to do an average of 5 loads per week, in a good week. It can handle baby clothes covered in spit up, a pre-teens laundry load after changing clothes 10 times per day and even the bedding in our house without problems. With simple controls, it doesnt take a college degree to operate which means I can put other people to work on the laundry and they cant give me the excuse that they dont know how to use the washing machine. This washer has worked nicely for my family of five - we can run it all day with no problems. However, any hair, be it pet or human, that is on our clothes tends to stick underneath the inside rim of the washer, and when I swipe a paper towel around the bottom and sides of the washer, I often find more hair.
Published: August 18, 2016
Venson of Jackson, MS
Source: consumeraffairs.com

My Sears Kenmore Elite washer will not get out stains. To be fair the unit
My Sears Kenmore Elite washer will not get out stains. To be fair the unit is out of warranty but is only a year and a half old. Because of health issues, I didnt start getting clothes dirty until this spring. It will not remove simple stains like dirt and when I started started to smell some clothes, they didnt smell clean coming right out of the machine. For example my socks smelled as bad coming out of the wash as they did going in. I would think it would be unsanitary to wear clothes that are not clean. When I purchased the the set online in September 2012, they were giving it a 5 star rating. I looked at past models and they only showed 3 stars but this was a new model and I assumed improvements had been made. Looking online today, Consumer Reports gives it a 53 rating out of 100 and others rate it 3.2 out of 10 and even Sears rates it low and the biggest complaint was that it didnt get out stains or get clothes clean in general. I first called the 800 number Customer Service number in the book and the person that I spoke too suggested that I try to purchase an extended warranty then break the machine on purpose and see if they replace it. As bad as this sounds I do think she was trying to help knowing they would not do anything with it being out of warranty. Then I called Sears the first thing that they said is that is was a LG machine, and the second thing was that it was out of warranty and they would do nothing to help me. I then called customer service who said the same until I told them I would cancel my Sears Card. At that point, I was transferred to Customer Retention who eventually decided to send a technician to my house and some negotiation waved the service charge. I did ask him to speak with the service technician on the phone before he made the appointment because I thought he would be wasting him time after reading all the online information that says it just doesnt clean. The conversation didnt happen and the next morning about 8:45, the service technician called and asked me what was wrong with the washer. I told him it didnt get clothes clean. Then he started to say that I needed special laundry soap and that I shouldnt use fabric softener. Anyhow he declined to come because like me, I thought the machine was working as designed but wouldnt get all clothes clean. He eventually told me thank and added it was because the washer didnt use enough water to clean clothes. I called Sears later and told them what had happened and they would not help me and that case # ** would be closed. I did at that point close my Sears account. I did call Sears again to get an address to send information from Small Claims Court. I then decided to send an email to LG to see if they might help since it is manufactured by them and it is their design. The very first thing they said was that it was a Kenmore and that it was a Sears. I sent them back a reply asking them several questions including who did the design, hold the pattern, and the drawings. I didnt receive a response. I did call an 800 number and talk to someone who did give me an address so that the court could get them information. So I am looking into taking both companies to Small Claims Court together so that a Judge may decide who should lose $1029 for a product that doesnt clean.
Published: May 20, 2014
Douglas of Huntsville, OH
Source: consumeraffairs.com

Kenmore gets our clothes clean, offers a Vietnam of cycles, temperatures an
Kenmore gets our clothes clean, offers a Vietnam of cycles, temperatures and I am please. Kids do their own laundry so its easy to use. It stays clean and fresh smelling and cycles are fast. It is definitely reliable. Have had to for a few years and we do several loads a weeks. Have not had any issues with it not operating correctly. We are pleased with its functioning capability. Cant say I have seen a good looking or a bad looking washing machine but this machine is attractive. We have had it for a few years and I honestly do not remember what we paid for it but considering it has worked without issues for this long I would say it was good value.
Published: March 20, 2017
Christine of Huntersville, NC
Source: consumeraffairs.com

Works great, very durable. Repairs have been minimal. Dryer has not needed
Works great, very durable. Repairs have been minimal. Dryer has not needed repairs since I bought it. Washer had a relay switch go out. Repair was not costly.
Published: December 14, 2015
Ellen of Washington, IA
Source: consumeraffairs.com

I called about my Kenmore Elite HE5t Steam Washer. It keeps going into a SU
I called about my Kenmore Elite HE5t Steam Washer. It keeps going into a SUD, then within a few minutes it goes into an F35 error. I talked with Sears and they told me the only thing they could do is send a repairman to my house to look at it. The cost is $129 plus the part. The part is a water level switch, it costs $85 dollars. It was on back order at the time I looked it up and I will have to wait one week for the part. When it came in, they then told me to call Whirpool. I did, they reconnected me to Sears. It was no surprise since it is an ongoing problem with this model and I have seen it on a few websites already, including this one. They need to recall this product.
Published: August 3, 2011
Cindy of Bellefontaine, OH
Source: consumeraffairs.com

I bought the washer about 18 months ago. It quit working. Sears tech said m
I bought the washer about 18 months ago. It quit working. Sears tech said main control board is defective. To me, that is a factory defect yet I had to pay 320 for extended warranty. Ive called many times, Sears just keeps throwing my calls between the reps. Ive not had a washer for a month!
Published: June 22, 2014
Cami of Madera, CA
Source: consumeraffairs.com

Bought this washer new and it lasted 23 months! Control board stopped worki
Bought this washer new and it lasted 23 months! Control board stopped working. Repair estimate more than original cost of machine. Very disappointed.
Published: November 16, 2015
Vickie of Belgrade, MT
Source: consumeraffairs.com

My other washer broke. Checked reviews and found this. So glad I did. Real
My other washer broke. Checked reviews and found this. So glad I did. Real quiet and has great settings. The review was right. I dont mind laundry day now. It has enough space for a good size load. The towels I still keep in a separate load habit but its big enough to include some with others. Would be nice if they came in different colors but controls dont stand out and it fit easily in the door. A nice blue would be nice. Good value. I shopped around to about 3 different stores. Asking about price matching does help if its not in stock where the price is lowest.
Published: November 4, 2016
Tracy of Baltimore, MD
Source: consumeraffairs.com

The washer always effectively cleaned a full load. Also very easy to use. I
The washer always effectively cleaned a full load. Also very easy to use. I taught my children to use a washing machine on this model. Happy with the capacity. Able to wash a king size comforter. This washer gave me many years of clean clothes. The only issues I had with it was a sock clogging it. The washer itself lasted my family of 5 many years. The washer was a top loading unit. Completely white. Easy to use and understand controls with temperature adjustment and water level adjustment. The money spent was average for comparable units. Knowing how long it will last, I would have paid more. This is a reliable last brand that my family will stick with.
Published: December 8, 2016
Marsha of Saint Marys, GA
Source: consumeraffairs.com

The appearance of the washer is very nice and looks like it is very modern.
The appearance of the washer is very nice and looks like it is very modern. I believe a lot of young people would even like washing their clothes in it. It washes a lot of clothes good. I can wash sheets, blankets or any kind of clothes. We are very happy with the performance and reliability of the washer. It particularly fits our need and it has been doing a great job at washing the clothes. It was a very good value for the money and I believe that it will last a long time for your needs.
Published: March 24, 2017
Rose of Independence, OH
Source: consumeraffairs.com

I have just spent over 4 hours trying to wash bedding. A new record. I have
I have just spent over 4 hours trying to wash bedding. A new record. I have been told by customer service that I must choose the correct setting for my laundry, cant just use normal. OK, then I am washing bedding, so I choose bedding. I was washing 2 twin sheets and a twin quilt. For some reason, my washer likes to fill with water, spin a little, drain, spin, then fill with water again. For over 4 hours, until I wrung the bedding out and removed it, dripping from the washer. Sometimes the washer is fine, takes a long time compared to other washers I have had, but I can have a load completed in a little over an hour. But other times, it goes into this fill, drain, spin thing for quite some time. The repairman who came out the last time I called told me to unplug the washer and plug it in again, it gets confused sometimes. He couldnt find anything wrong with the washer. So is this normal? Is this the way of washers these days? Sometimes I can do a couple of loads in an evening, sometimes not. Do I choose the wrong settings? Is bedding heavy duty and not really bedding? Or is it the brand?
Published: November 24, 2015
Peg of Three Oaks, MI
Source: consumeraffairs.com

My Kenmore washer has been the best washer I have had so far. The washer ha
My Kenmore washer has been the best washer I have had so far. The washer has done an excellent job and I am very happy with it and would recommend it to all of my friends. My Kenmore washer has been very reliable so far and has not needed any repair or fixing so far. It can fit all my and my familys clothes and stuff. My Kenmore washer has a decent appearance... It looks like every other washer out there that you can buy. It is not anything fancy or stainless steel but it does its purpose. My Kenmore washer was fairly and reasonably priced for what it is and the quality of it. I have gotten many uses and years out of it without any problems or repairs.
Published: September 15, 2016
Hayley of Owatonna, MN
Source: consumeraffairs.com

Ive had my Kenmore washing and drying machine for more than 9 years and has
Ive had my Kenmore washing and drying machine for more than 9 years and has worked wonders. Washes and dries my clothes very well. Leaves a clean scent. Nothing has broken down yet. Makes no noise, quite silent when in use. Very content with both.
Published: November 5, 2015
Nicole of Canyon Country, CA
Source: consumeraffairs.com

I purchased a Kenmore Washer few months ago which is preforming well so far
I purchased a Kenmore Washer few months ago which is preforming well so far. So far I am very happy with the washer and the brand. I would suggest others to buy the washer.
Published: February 17, 2016
Suvarna of Atlanta, GA
Source: consumeraffairs.com

The machine worked well, fairly quiet, nice rack system, adjustable wheels
The machine worked well, fairly quiet, nice rack system, adjustable wheels for after choosing a new tile, easy to clean and hook up took less than 30 min. It did well as long as it was not oatmeal or cream of wheat. The appearance was fine for the decor of the kitchen was flush with the counter adjustable faceplate i.e. Floor plate so held a flush finish even after tiling the kitchen. The size was OK considering the racking system made it easy to load and the design maximizes the amount of storage space on the machine. That particular model was from a small place I had but got as new and used it a lot. I do construction and have purchased some in the past. The value was good if bought in the right place.
Published: March 22, 2017
Todd of North Fort Myers, FL
Source: consumeraffairs.com

Rust forming around bleach dispenser. I feel this is poor workmanship on Ke
Rust forming around bleach dispenser. I feel this is poor workmanship on Kenmore part. However they coat the enamel finish on the frame into which the dispenser sits in 3 year should not start to rust! If untreated this will spread and spot rust marks will start appearing on clothes. There is no way to contact Kenmore directly. Everything reverts to sears. Who want to charge me $79.00 to come tell me there is rust but will put the 79.00 dollars towards my repair bill. This is poor customer service.
Published: August 4, 2015
Martha of West Suffield, CT
Source: consumeraffairs.com

I like it because it is easy to use and the feeling of the clothes after th
I like it because it is easy to use and the feeling of the clothes after they are cleaned is refreshing. I recommend it because of the reliability of it. The washer is so nice - the design and everything is awesome. I love the clean and sleek look it has. I love getting things that are quality for your money and this is one of the items I would recommend to anyone who is looking for the same thing as I was.
Published: August 6, 2016
Brisn of Columbia, MO
Source: consumeraffairs.com

I had this washer for about 15 years. It stopped spinning the clothes dry.
I had this washer for about 15 years. It stopped spinning the clothes dry. Instead of spending money for repair, I decided I would just buy another washer. Unbelievable that the washer lasted 15 years. (I use my appliances as directed in instruction manuals and I never allowed my husband to touch my appliances.)
Published: December 12, 2015
Charlene of Ormond Beach, FL
Source: consumeraffairs.com

Ive never had anything so liberating in my life. The thing is awesome. I al
Ive never had anything so liberating in my life. The thing is awesome. I always go with Kenmore. Whenever my appliance breaks down I always buy a new Kenmore. Any clients that I have its always Kenmore. My Kenmore washing machine is so durable. Ive only had to call Kenmore out one time to come and repair something and it was minor and it wasnt their fault or the washing machines fault. It was my small child climbing on top of it and jumping up and down LOL. And I think if that hadnt happened I would never had to call them. My Kenmore washing machine is so glorious. Its almost like a centerpiece you want to put in the middle of the living room for everyone to look at LOL. The thing is durable as say my clothes many many times. The thing is gorgeous almost like a Roman statue in my washroom.It was a little pricey but thats what you get when you buy top of the line and my mother always says you get what you pay for. Im not going to buy a cheap washing machine that Im going to have to keep fixing and fixing and fixing. I want something thats going to last me about 10 years before I have to put a new part in it and Ive got that now. Kenmore rocks.
Published: November 30, 2016
Jamie of Plant City, FL
Source: consumeraffairs.com

On 10-28-2011, Sears Kenmore washer was repaired. model # 45087 and serial
On 10-28-2011, Sears Kenmore washer was repaired. model # 45087 and serial # cst0410838. The machine now is quieter and runs smoother than ever. We believe the suspension system was defective since it was new, as we had to adjust loads to eliminate the shaking and vibration. We have spent years of working with this washer, and now paid $280.00 to repair. What will Sears do to retain our business?
Published: November 1, 2011
Allan of Stratford, WI
Source: consumeraffairs.com

Kenmore 600 series washer - The images here depict a small load in normal c
Kenmore 600 series washer - The images here depict a small load in normal cycle. The clothes didn’t get cleaned and that is because they just sit in a small puddle of water. The ad for this washer claims it can wash 21 towels?? Try four. We have to wash loads more than once and quilts are washed three times. The deep fill option is a joke. The worst part is that you end up wasting so much water it’s ridiculous. Kenmore wont do anything about it. They offer a service repair. We have been taking pictures of different cycles and the end results. We have a big family and It infuriates me that we have to go to a laundromat to wash our clothes when we have a brand new washer at home.
Published: July 25, 2018
Melissa of Gearhart, OR
Source: consumeraffairs.com

I have a Kenmore energy star, he washer, it is very efficient, reliable and
I have a Kenmore energy star, he washer, it is very efficient, reliable and one of the best washers I have ever owned. This wash machine is very easy to operate, with multiple settings. I am very happy with the extra large capacity size & clothes are always spun well. Also love the fact that it detects size/weight of wash & determines length of wash cycle.
Published: May 20, 2020
Liz of Lockeport, Nova Scotia
Source: consumeraffairs.com

This is my second Kenmore washer. The first one I had for 18 years and gave
This is my second Kenmore washer. The first one I had for 18 years and gave it away, still running well. This new washer I have had now for 7 years, with 2 moves and a family of 6, it’s still running almost like new.
Published: May 17, 2020
Marybeth of Hartsel, CO
Source: consumeraffairs.com

I have a three-year-old Kenmore Samsung Top Load washer that I bought from
I have a three-year-old Kenmore Samsung Top Load washer that I bought from Sears. Six months ago it started making grinding noises. I called in a repairman only to find out that they do not repair these as they are on a recall. I went through their recall process and it has been ongoing since February 15, 2017. I was assigned a repair company and given a phone number. I called them and was told that they do not service my location. I contacted Samsung again and they gave me a new repair company after a number of calls and weeks transpired. The new company also did not service my location. In the meantime my washer is getting louder and washing less effectively. I gave Samsung the appliance service that Sears uses and the phone number to contact. I phone this service myself and he indicated that he does the recall repairs for Samsung on these washers. For the last two months I have been contacting Samsung to get them to assign my washer to this service center that they use and it is still not assigned! I have sold my house and must be out in 5 days so I had to buy a new washer and thought I would get the rebate. After reviewing the rebate process, I decided that this company can keep the minute $275 offered. I will never purchase a Samsung anything as long as I can help it. They did not contact me once during the whole process. I had to keep phoning to get updates and new information. The rebate does not compensate enough as it is only 1/3 of a new washer. I thought Kenmore was a great product and had no idea that it was made by Samsung until I started having problems. I guess the days of having a washer for 20 plus years are gone and consumers have to put up with second rate crap that is very expensive and ends up filling up the countrys garbage dumps.
Published: June 23, 2017
Jeanette of Oliver, BC
Source: consumeraffairs.com

First experience at the newest kind of front load washer. Couldnt believe i
First experience at the newest kind of front load washer. Couldnt believe it was so quiet. However, it took me a while to accept the fact that I saw no water or sloshing in the window of the machine. Somehow it gets the clothes clean but it is still magic as to how.
Published: February 13, 2017
Linda of Ogilvie, MN
Source: consumeraffairs.com

Works great, affordable price and lasts for yrs. Cant beat the performance
Works great, affordable price and lasts for yrs. Cant beat the performance and how well it works. Just dont overfill with clothes. Little loads for high soil items is best. The water is great working and cleans soiled things very well if you do smaller loads but use full cycle. I find with the kids socks and grass dirt it cleans and dont beat them to death. Im very happy with the quality and performance. This is also a great washer to have if you do camping. The look of a washer doesnt really matter to me only because it is in the basement and I am the only one that sees it however it is a stylish and old fashion design that one that sees it knows it is a washing machine and sees the elegance of the style. I would recommend this washing machine to any person that has a lower budget and still wants guilty and if a super cool look doesnt matter you will fall in love with this great working product that still gives you a smart look and high performance product.
Published: July 19, 2016
Ginger of Buffalo, NY
Source: consumeraffairs.com

I got the washer with the wash plate.. HE high efficiency in 2011 from Sear
I got the washer with the wash plate.. HE high efficiency in 2011 from Sears... I dont know how its suppose to save power because it takes so long to do a load and it dont wash the clothes clean either even with a second cycle. Maybe it takes less water but NOT. When I have to wash the clothes two and three times to get them clean. I would not recommend this machine if you have a well. I hate the lid lock. If the power goes out when the machine is going you cant get your clothes out. Twice now I have had to call a repair person to fix the controls after power outages... I really wish I had never bought this machine now. Its the worst washer Ive ever had.
Published: September 30, 2014
B of Merville, BC
Source: consumeraffairs.com

It always kept my clothes clean and washed them very well. I would go out w
It always kept my clothes clean and washed them very well. I would go out while my clothes were washing and I never have had trouble with it. Always trust my clothes in there. Had no trouble with it, set the timer and off I go. Never had to worry about your clothes. You will be satisfied and very happy with the wonderful work it does for your clothes. It is such an amazing washer. It will keep your clothes fresh and clean. Never disappointing. You will love it. Very helpful washer and does many wonderful work.
Published: June 26, 2016
Angela of La Mesa, CA
Source: consumeraffairs.com

Purchased Kenmore Washer Model 2510 kept leaving soap in clothes. White mar
Purchased Kenmore Washer Model 2510 kept leaving soap in clothes. White marks and streaks in black or navy colors. I use 1/3 of the amount of HE soap recommended. Returned for a newer model after 4 repairmen came out. Now I have the next generation Model 25132. Still have soap in my clothes. The low water high-efficiency washers are AWFUL! The repairmen keep saying I am using too much soap or add water to washer or run it again. How can this be High Efficiency?
Published: March 3, 2016
Louise of Santa Ana, CA
Source: consumeraffairs.com

Kenmore Elite 4.7 cu ft Top Loader - If I could give it a negative star I w
Kenmore Elite 4.7 cu ft Top Loader - If I could give it a negative star I would. HORRIBLE and TERRIBLE! I paid over $1000 for this machine and it has not worked properly since I purchased it--less than 3 years ago. I have had the tech come out at least 2x and now this time I keep getting the LE error code. Last Kenmore washer I had worked wonderfully for 13 years. I will NEVER buy another Kenmore AGAIN.
Published: March 27, 2015
Kathleen of Newbury Park, CA
Source: consumeraffairs.com

The performance is top notch. It washes and clean clothes thoroughly. I hav
The performance is top notch. It washes and clean clothes thoroughly. I havent had any problems with it. It always spins fast and finish my clothes in no time. It even works great on some of the toughest materials. I have had this washer for about 3 years and I havent had any problems. It hasnt even clumped out on me yet. It cleans my clothes to perfection and always gets the job done. The appearance is very basic bit still nice. Its nothing to brag about but its nice. Its white all over and have coloring in the words and symbols. Its value was very fair. It was definitely worth every penny I paid for it. It performs at a very high quality for its value. I would definitely recommend.
Published: September 7, 2016
Brittany of Jacksonville, FL
Source: consumeraffairs.com

My wife and I purchased a Sears Kenmore Elite Washer and Dryer in May 2012.
My wife and I purchased a Sears Kenmore Elite Washer and Dryer in May 2012. We have found rust on the face and on the hinges. The service staff changed some parts at a cost of $350. The rust was not removed nor could we get a reassurance that the rust would be abated. We found that LG manufactured this machine and we are in the process of filing a complaint with LG. I think Sears needs to be responsible since it is their name on the product. Anyone else have any problems?
Published: November 13, 2014
John of Palm Coast, FL
Source: consumeraffairs.com

It works great. Its economical with its water usage. This sure is a reliabl
It works great. Its economical with its water usage. This sure is a reliable product. I have not had to contact a repairman, which would certainly be expensive. I really do enjoy and trust my washing machine. I am a very proud owner of a top loading Kenmore washing machine. I used to have a front loader, but it was very prone to growing mold and mildew. My current washing machine never lets me down. I did not have to pay a fortune and there have been no repair issues. I highly recommend.
Published: February 11, 2016
Leigh-Ann of Nashville, TN
Source: consumeraffairs.com

The washer is great for heavy loads. It performs well with large loads and
The washer is great for heavy loads. It performs well with large loads and cleans well with all types of cycles. I especially like the way the washer washes in cold water. It gets all my clothes clean the first time. I have never had a problem with reliability. The washer has never given me any problems. It cleans well, has never broken down and I have never had to replace any parts or call a repairman for any type of service for the machine. I love the features of the machine. It has all the cycles you would need - regular, delicates, heavy loads and the machine does a wonderful job on all cycles. I have never had problems getting my clothes cleaned. The price is well worth it for this washing machine.. I have compared it to whirlpool and Maytag which I have had in the past and it works just as well as whirlpool and Maytag and it cost a lot less.
Published: March 23, 2016
Joanna of Shelton, CT
Source: consumeraffairs.com

I have always used Kenmore. Has always been a dependable, quality product w
I have always used Kenmore. Has always been a dependable, quality product with excellent customer service. This specific washer has never given me one single problem. Not to mention great, efficient customer service. Looking to upgrade to a front loader next!! Perfect size, surface has stayed unscathed with our often brutal wash sessions. Nothing too fancy as far as controls but that helps with teens using the washer. Value is excellent. Kenmore has always produced a quality product for a good price. Less is more in this case. Would purchase again.
Published: July 12, 2016
Patti of Saint Louis, MO
Source: consumeraffairs.com

The Kenmore washer has the old school, classy, traditional look that is dur
The Kenmore washer has the old school, classy, traditional look that is durable and lasting to meet the expectations of the current and more modern trends in the market. It is a high quality appliance worth every bang for your buck for its affordability and convenience of a high performance clothing washer to take care of household laundry. It washes clothes effectively and rinses clothes properly with no issues, leaving the clothes clean and detergent free so no need to worry about your dirty loads and any unpleasant scent.
Published: March 18, 2017
Neil of El Centro, CA
Source: consumeraffairs.com

It washes clothes very well, but its too noisy and washed clothes too slow.
It washes clothes very well, but its too noisy and washed clothes too slow. I love the extra small cycles. Very modern and up to date appearance. Washer is very durable, and long lasting. Gets the job done week by week. Kenmore is very reliable every time its in use. Innovative and saves energy. Looks attractive, appealing, stylish, modern. I like the new appearance and style. Nice and Stylish. It has great value overall. I like the value. Getting my money worth. Thats a good thing. Nice quality and value.
Published: August 5, 2016
Bonita of Mansfield, TX
Source: consumeraffairs.com

I have been using Kenmore products for 35+ years. I bought my last Kenmore
I have been using Kenmore products for 35+ years. I bought my last Kenmore 500 clothes washer about 3 years ago. I am disappointed that the gentle wash merely beats the heck out of the clothes for a couple of minutes, then stops for a minute, then thrashes them some more. My old Kenmore would agitate nice and slow, almost like a hand wash.
Published: September 26, 2011
Dan of Rio Vista, TX
Source: consumeraffairs.com

The performance was awesome. It cleaned my clothes really well. It wasnt fa
The performance was awesome. It cleaned my clothes really well. It wasnt fancy which made it extremely easy for me to use and to teach my young son how to wash clothes. It was extremely reliable. I never had any issues with it ever. I was able to wash big loads which is a plus for me because I am so busy. The appearance was basic. I prefer the old style appliances compared to the newer ones that are hard to figure out. It was very easy to clean the inside and outside. It is not very pricey and gets the job done easily. It is worth every penny. I would recommend it to anyone who has a tight budget and wants a great product.
Published: June 16, 2016
Jessica of Houma, LA
Source: consumeraffairs.com

I dont use it often but I do like the machine. It is easy to use. Although
I dont use it often but I do like the machine. It is easy to use. Although I prefer easy button option and more details. I wish it will let me select more option and a timer that I can preset. Also, long years warranty will be nice. But its the brand that I always like. The price and the quality are always nice and reasonable. All my family like the brand, I dont think Ill change it anytime soon. In fact, my mom has just purchased a washing machine, it might be the next thing Im get.
Published: May 8, 2017
Adele of Raleigh, NC
Source: consumeraffairs.com

The washer quit draining and shows F51 and F34 codes. Following the trouble
The washer quit draining and shows F51 and F34 codes. Following the trouble shooting info the company tried to hide from the customers inside, the washer showed the machine control board needed to be replaced. A quick internet search showed hundreds of complaints about the same thing. A recall was set up for some washers, but many others with the same problem are not included in it. If someone pays for a top end product, they should not receive a poorly designed/built pile of junk. This washer should be sold for $100 at Wal-Mart, and even then it might not be a good deal.
Published: February 9, 2012
Jeremy of Albuquerque, NM
Source: consumeraffairs.com

It cleaned my bowls, pots, pans, Tupperware, plates, and silverware very we
It cleaned my bowls, pots, pans, Tupperware, plates, and silverware very well and fit into small spaces while still having a large capacity. I also like the color and the layout allows me to put all of my cabinets in it so I can use everything between washes. My cat also enjoys playing in it. It met my expectations and was not the least expensive but the value it has provided has been worth the added cost. It also looks fantastic in my kitchen and everyone who has been to my house comments on how great it is.
Published: May 23, 2017
Leslie of Santa Rosa, CA
Source: consumeraffairs.com

Kenmore is really a great brand and I trust it. Out of the whole 5 years th
Kenmore is really a great brand and I trust it. Out of the whole 5 years that Ive had this particular washer Ive never had to repair it, buy parts for it, is still up to its name Kenmore. Just a regular white washer not too many buttons and knobs but very easy to clean and it worked wonderfully. I loved it. It did not tear up my clothes. Ive had a washing that used to heat my clothes up.
Published: March 14, 2017
Lazeria of Memphis, TN
Source: consumeraffairs.com

It worked very well in all varieties of clothes. It could also hold a lot o
It worked very well in all varieties of clothes. It could also hold a lot of clothes. It always worked, no matter what. The only time I ever had any problems with it was when the clothes would get wrapped around the spinning mechanism. But that was more user error than anything. It was pretty. But it was in our basement and our basement was so ugly it was beautiful in comparison. It looked fine. It was big and white. It was cumbersomely big. We had it for a very long time. At least 15 years. And I dont remember anyone making any repairs on it, so maybe it only happened once.
Published: March 23, 2016
Rebekah of Southfield, MI
Source: consumeraffairs.com

Washer works well, gets clothes clean, have had no mechanical problems, sat
Washer works well, gets clothes clean, have had no mechanical problems, satisfied with the features available, energy and water efficient, able to purchase at a good price. Would recommend this washer. I have found this washer to be very reliable and have had no repair issues. It gets my clothes very clean and I have had no problems in that regard. The capacity is satisfactory and meets my family of 4 needs in every way. I have been very happy with the modern appearance of this washer. It complements my decor and works well in my laundry room. The visible features are user-friendly and work well. While this was a more expensive washer to start, I have found the water and energy efficiency more than make up for the initial higher cost and I am pleased with the overall savings.
Published: June 22, 2016
Ann of Norcross, GA
Source: consumeraffairs.com

Im among the hundreds of thousands of owners that have experienced the poor
Im among the hundreds of thousands of owners that have experienced the poor design these machines have. (Google F35 error and youll see listings for several youtube videos which have thousands of views explaining the problem with these washers). There is a pressure sensor that is notorious for generating bad pressure reading and generating the dreaded SUDS and F35 error codes requiring frequent replacement of this $150 sensor. Poor engineering, or perhaps a scheme to generate recurring part sales. I will NEVER again buy a Kenmore product.
Published: September 16, 2019
Eduardo of Sunnyvale, CA
Source: consumeraffairs.com

It gets the clothes clean and dry in no time and does not take much time an
It gets the clothes clean and dry in no time and does not take much time and can take a lot of clothes. Easy to load and unload no matter how much stuff you have. Just get it and you will be amazed how much little time it really takes to get the clothes down and how much time you have for yourself to relax. Love the color. Its simple and so easy to clean on the outside and easy to use and figure out for the first time you use it takes no time at all. The price was amazing and I thought it would cost more and it didnt, and was on a payment plan and got it paid off in no time whatsoever.
Published: July 4, 2016
Mary of Columbia, MO
Source: consumeraffairs.com

I bought this Kenmore 800 series washer in December 2009. I have had repair
I bought this Kenmore 800 series washer in December 2009. I have had repairmen here 3 times. The parts are made in Mexico and they are cheap plastic. Someone needs to do a printout of all these complaints and send them to their congressman to present to Consumer Affairs (Mr. Cordray) in Washington. Its bad enough that most of our manufacturing is outsourced to foreign countries, and it is time that someone starts demanding quality control. These CEOs make millions and it’s time to demand that we, the consumer, get a better quality product.
Published: May 4, 2012
Douglas of Brandon, FL
Source: consumeraffairs.com

I signed up for ConsumerAffairs to be able to ventilate my frustration abou
I signed up for ConsumerAffairs to be able to ventilate my frustration about this washing machine. There is nothing wrong with the mechanics of this machine. It turns the front loading drum, like it should, adds water, removes water, etc. But the program-cycles it offers make the whole washing affair completely idiotic. All the cycles are way too short for good cleaning. (None takes longer than 1/2 hour.) Also, there is no cycle without a final spin option. I come from Europe where eco machines turn slow and long, in order to enable good soaking and cleaning. I have to add programs cycles in order to get anything clean with this machine. Meanwhile I cannot put off the spin session, so I end up using a lot of energy to get my wash done with this machine (while ruining my clothes with the spinning). My husband ordered this machine after thoroughly reading consumers reports. Makes no sense to me.
Published: January 8, 2016
filippine of Bedford, NY
Source: consumeraffairs.com

It is a really good washer machine. It works better than a new one. It leav
It is a really good washer machine. It works better than a new one. It leaves my clothing really clean. Im not planning into buying another any time soon. Im really satisfied with my washer machine.
Published: September 4, 2016
Veronica of Concord, CA
Source: consumeraffairs.com

This Kenmore Elite Top Loader Washer 29002000 is the most I have ever spent
This Kenmore Elite Top Loader Washer 29002000 is the most I have ever spent on a washer & is the only one that I have ever owned with so many problems! Takes an 1 1/2 hrs to wash on heavy duty cycle. Will not get the clothes clean on the normal cycle - rust around bleach fill & door hinges. Constantly running water & have to start over with spin & drain to finish. Always goes out of balance - tangles & twist clothes. The detergent, fabric softener, & bleach all fill full of water at end of cycle. Have never wasted this much time babysitting a washer that costs so much! Very disappointed in Kenmore.
Published: March 2, 2015
jana of Inez, TX
Source: consumeraffairs.com

Horrendous customer service. Installation done incorrectly. Salesman only c
Horrendous customer service. Installation done incorrectly. Salesman only cared about the sale and made guarantees that did not occur. The washing machine is of good quality but is very difficult to clean as parts that are visibly dirty cannot be reached. Would never go Kenmore again.
Published: May 12, 2020
Claire of Rio Rico, AZ
Source: consumeraffairs.com

Gets extremely dirty clothes clean in one wash. Low energy so my utility bi
Gets extremely dirty clothes clean in one wash. Low energy so my utility bills arent high. Great look, and easy to use buttons. Not extremely loud like my previous washer. Definitely big enough to fit all my standard washes. Sometimes my king size comforter can feel like a tight squeeze and the wash isnt the absolute best but it definitely works. Definitely looks great. People always notice it when they see my laundry room. Definitely a nice looking unit not a dated look of some washers. For the cost with the energy costs, its look, and how good the washes are this washer is definitely worth the buy. For its price its hard to beat the combination of looks and features.
Published: April 19, 2016
Brandon of Morrisville, NC
Source: consumeraffairs.com

My washer came apart in my basement... pictures enclosed. Not sure what hap
My washer came apart in my basement... pictures enclosed. Not sure what happened other than I was washing a King size sheet set. We believe it was at the beginning of the spin/rinse cycle. I heard nothing. Weve had it two years this past July so Im assuming the warranty is finished?
Published: August 10, 2014
Beth of Pascoag, RI
Source: consumeraffairs.com

I have a Kenmore Elite washer and the liquid bleach tub is getting rusted a
I have a Kenmore Elite washer and the liquid bleach tub is getting rusted around the tub. When I called in for service, I was told that this was not covered under warranty, however, this seems to be a product defect. It will cost me a service call + additional charges for labor and parts. This is a product defect! Simple as that! I guess Kenmore does not stand by their product?
Published: February 13, 2015
Patsy of Pflugerville, TX
Source: consumeraffairs.com

We purchased the Kenmore Elite Dishwasher, 2 days after the warranty expire
We purchased the Kenmore Elite Dishwasher, 2 days after the warranty expired, the whole top rack stopped working, needed a technician to come out and charged us another $200 in parts plus the $59 service fee. 6 months later, there is water leaking all over the floor... the motor pump! Been trying to get someone out, they are happy to charge me for an extended warranty that is $222.99 that only covers up to $500 in parts. Have been on hold for over 1hour 43 minutes, been transferred a million times and hung up on twice when asked to speak to a manager. WORST decision ever!!! Sears is the such a joke, will never buy anything form them again. Kenmore is a piece of junk!!! Couldnt be more disappointed!!! Save yourself and your wallet the agony and RUN out of the doors of Sears.
Published: September 26, 2016
Kimberly of Granite Bay, CA
Source: consumeraffairs.com

Belt broke after years of use. Cheap part. Easy to use. Smells if not clean
Belt broke after years of use. Cheap part. Easy to use. Smells if not cleaned right. Good performance overall. Extremely heavy. Took 3 men and a dolly to move. I can wash a full size blanket easily in this washer. Several soaps to pick from. Must be HE compatible. Has a timer. Comes in handy. Had this a few years and the only issues were the belt broke and its heavy to move. Has a compact storage shelf on the bottom. Mine is white and silver. Easy to clean surface. Quiet. Was a rent to own purchase for our family. A little pricey but you get what you pay for.
Published: August 13, 2016
Beverly of Fort Smith, AR
Source: consumeraffairs.com

I would never buy another Kenmore product again in my life. This washing ma
I would never buy another Kenmore product again in my life. This washing machine is the biggest piece of junk I have ever owned. I dont understand why anyone would put a door switch like this on anything and what is it doing when you try to start it? Making sure the door is closed? I would love to know who the geniuses is that though this was a good idea. With a design this bad I find it hard to believe anyone in the design department there has a brain. The only thing this is good at being is a pile of scrap.
Published: October 8, 2016
Scott of Warren, MI
Source: consumeraffairs.com

The Kenmore washer cleaned clothing properly and operated in a quieter tone
The Kenmore washer cleaned clothing properly and operated in a quieter tone than some other washers I have owned. I never had issues with colors bleeding and was very happy with the performance of the machine. The machine looked very sleek, too. I have had other washing machines that had issues with the beeping when the cycle was finished, but no issues with this one. And it also fit the color scheme of my laundry room as well as it fit perfectly under my laundry room counter. I paid what I expected for a washing machine of such quality.
Published: March 15, 2017
Kristin of Lancaster, PA
Source: consumeraffairs.com

We bought this during a presidents day sale and Ive love my Kenmore front l
We bought this during a presidents day sale and Ive love my Kenmore front loader washer. It has not needed any repairs but with my extended warranty the service man came to check out everything for free. Its perfect!
Published: February 2, 2017
Martha of Germansville, PA
Source: consumeraffairs.com

It could be a bit larger but it dries the clothes in a good amount of time
It could be a bit larger but it dries the clothes in a good amount of time with few issues. Goes well with our washer. No major problems. No major issues, does the job with out any problems. I would recommend it to others. Works well with the washer without need for major repairs. It actually has a plain appearance. We didnt buy it to show off but to dry the clothes which it does very well. No problems with how it looks. It was a very good price and since it does a very good job of drying the clothes, we believe that it is a very good value. No issue with the cost.
Published: July 29, 2016
Harvey of Mount Holly, NJ
Source: consumeraffairs.com

After 30 years with previous Kenmore washing machine we decided to purchase
After 30 years with previous Kenmore washing machine we decided to purchase a kenmore as a replacement. We did not need something that was real high tech so we went with a basic machine that did what we needed at a very competitive price.
Published: May 12, 2020
Mark of Wauwatosa, WI
Source: consumeraffairs.com

Previously owned a Kenmore Elite 4 washing machine and loved it but finally
Previously owned a Kenmore Elite 4 washing machine and loved it but finally needed to get a new washer. Went with another Kenmore Elite, model #796.41482410. It does have a “clean washer” setting but it does not work so I use other methods to get the moldy smell out of the washer, plus I wipe the tube out and the rubber ring around the door as they get buildup on them. This is something I never had to do with my original washer. We do clean the filter by draining any excess water and cleaning the filter but the filter never has anything on it. All in all we just don’t feel like it washes as well as our old one which I would take back in a heartbeat. Wish I could have returned this one but we’re stuck with this one for a while.
Published: February 16, 2019
Jeanette of Castle Rock, Colorado
Source: consumeraffairs.com

Bought a top load washer from Sears almost twenty years ago. In that time I
Bought a top load washer from Sears almost twenty years ago. In that time I have replaced the dogs, brake and installed a rebuild transmission myself. All for under $150. It is still going strong today. Parts and repair videos were easy to find online. They dont make them like that anymore.
Published: May 23, 2020
Jim of Bartlett, IL
Source: consumeraffairs.com

I am getting clean clothes, no tears or wears from machine, great job and n
I am getting clean clothes, no tears or wears from machine, great job and not much of a noise. Dryer works nice too, but I do not use it much - prefer natural drying outside. It never gave me any trouble, really reliable and ready to go when I need it. Never malfunction or broke. I would really recommend it and I am happy to have it. It is old fashion and all white, but nobody see it except me because it is in separate room. And I do not care much about appearance as long as it works. By now it cost me practically nothing and still working great, so I am happy with value. It is one of those products that were build like do not do anymore.
Published: April 7, 2017
Basya of Brooklyn, NY
Source: consumeraffairs.com

Bought a Kenmore washer in 2017. Installed by Sears staff. Washer made nois
Bought a Kenmore washer in 2017. Installed by Sears staff. Washer made noise and bounced around since day 1. Called Sears service several times and the repair person came out and looked at it and said the problem was probably the floor so on both occasions they put pads under the feet of the washer. Last time I provided the pads as the man did not have any so he said maybe a jar gripper would do. So he inserted them under the washer. Never did he use a leveler to see if the washer was level or check anything inside the washer. So it seemed the pads made a little difference but the shaking and moving continued but not as bad. And I got used to the noise. But now here in 2019 it started getting more noisy and continued to shake and move more. Since I had a family member ill and then died I had no time in the beginning of the year to have someone come out. So I called them last week and they said they would charge me so much. I then decided to call another company (which I should have done before). The repair person came out and checked everything and said all 3 shocks were blown and leaking oil and that the washer was not level and was off by quite a bit. This was all from the washer not being installed correctly and off level. When I called Sears re this they said my warranty is expired and that I would have to pay for them to send a repair person to check it. They were not helpful in any way. I am a senior citizen and do not have the $700 + to repair this washer. Especially since the problem is because of faulty installation. Is there no justice anymore. Stay away from Sears and Kenmore and LG who apparently made this washer for Sears!!!
Published: May 9, 2019
Maryann of Horsham, PA
Source: consumeraffairs.com

For the price, the performance is well worth the cost. Clothing and other w
For the price, the performance is well worth the cost. Clothing and other wash loads come out extremely clean every single time and is always very consistent as well. Very consistent in how effective it is in washing everything from silks and cottons and jeans to towels and bedding. In all the years we have had it, it has had the power. This is a basic, no-frills washing machine. While it doesnt have all the knick knacks and features of other models, the price is right and the cleaning power and consistency is awesome. Almost feels like an absolute steel when talking about the functionality and power this base model has. Totally worth every penny and feel good spending money on it.
Published: November 3, 2016
Chelsea of Bothell, WA
Source: consumeraffairs.com

UL code comes up on every load of clothes, not overloaded! Stinks and smell
UL code comes up on every load of clothes, not overloaded! Stinks and smells like mildew, clothes do not get clean and finding small holes in clothes. Had board replaced but did not stop UL code, had stabilizers in drum replaced. Sounds like an airplane taking off when it spins! Have to reposition clothes on every load, takes forever to do a load of clothes! Will never buy a Kenmore washer again or shop Sears again! Going back to the old style washer with agitator. My daughter gave hers away and got a regular washer, not HE. They all stink and have mold in them!
Published: November 23, 2013
Nita of Pearl River, LA
Source: consumeraffairs.com

I was impressed with how clean my clothes were with my new washer. My old o
I was impressed with how clean my clothes were with my new washer. My old one, sometimes the detergent wouldnt release so my clothes would still be dirty when I took them out. It can fit pretty large loads even a lot of towels. I also wash my comforter in there when Im too lazy to go to the cleaners. And Im usually pretty happy with how it comes out. When I bought it I was satisfied with the appearance but then shortly after they made more washers with a side opening door and I started to realize that that would make things a lot easier and thats what I will get for my next one.
Published: August 14, 2016
Izzi of Hillsborough, NJ
Source: consumeraffairs.com

It gives a good drying! It doesnt take really long to finish a load. It is
It gives a good drying! It doesnt take really long to finish a load. It is energy efficient and doesnt make noises loudly. Kenmore is a brand to trust. It has a big enough of area to put a huge load in, it doesnt mess up colours, it has a timer to tell you what cycle its on. It has white for the colour, its shiny that you turn the light on you can see it shimmer. It has a huge tub, its the Kenmore brand. Its awesome! I cant remember how much we bought it for. In all honesty it was a good deal for it being a major brand. I recommend getting it because ours last a long time.
Published: June 30, 2016
Melanie of Niagara Falls, NY
Source: consumeraffairs.com

Never fails me. No matter how dirty kids clothes are always come out clean.
Never fails me. No matter how dirty kids clothes are always come out clean. I never have to rewash anything. Sturdy. Will never use another type of washer. This washer is extremely dependable. Have never had any mechanical problems. Does not make a great deal of noise. Clothes always come out clean. Sleek appearance. Very modern looking. Very streamlined and never rusts and I have a damp basement. I have even had friends say what a nice appearance it makes. I love it. This washer was worth every penny I spent. It was very expensive but I am a perfectionist about my clothes and this washer answers every need I have. Has never disappointed me.
Published: June 23, 2016
Carol of Newtown Square, PA
Source: consumeraffairs.com

It works great, dont make loud noise. It fits very well into the kitchen an
It works great, dont make loud noise. It fits very well into the kitchen and beeps when it stops. When I first saw it I knew it would be a good washer for me. Doesnt have to pack a lot of clothes in the wash to wash my clothes. I can even put 3 or 4 comforter in the washer and clean my clothes. I can use gain washing machine and bounce to dry my clothes and leave a great smell in the clothes. I set up the dial according to the load of clothes that Im going to wash. Good for washing my clothes and leave the clothes clean and dont have to worry about washing. I wash about 7 to 8 load a week.
Published: July 9, 2016
Jillian of Akron, OH
Source: consumeraffairs.com

Ran great, no repairs and finally gave to my son so I could get a new one.
Ran great, no repairs and finally gave to my son so I could get a new one. He has had no issues. Still running great. I really liked this washer. It was great. Clothes always clean. Would recommend to friends and family. Also would purchase this brand again. Multiple stages and washing Cycles to choose from, durable finish, did not ship crack or dent. Paint did not rust. Right price for the right machine. Good quality for the price. Very reasonable - was able to afford it.
Published: September 13, 2016
Michelle of Walnut, CA
Source: consumeraffairs.com

I bought the high efficiency washer to save time and water. It takes twice
I bought the high efficiency washer to save time and water. It takes twice as long to wash the clothes and almost always leaves soap residues on the clothes and I use high efficiency soap. I like the ease of use and wide variety of cycles. I live in a smaller community and the Sears store here does not have a repairman. This brings me to my next big problem. I bought the washer 4 years ago and yesterday it broke! It senses and then fills with water but when it moves to wash or to spin it does not agitate or spin. Water pumped out leaving me with soapy clothes still dripping wet. Apparently, I will have to purchase another machine and it will NOT be a Kenmore!
Published: December 29, 2016
Patricia of Silver City, NM
Source: consumeraffairs.com

I have this Kenmore 500 Series washing machine. I wash tons of clothes all
I have this Kenmore 500 Series washing machine. I wash tons of clothes all the time. Ive even switch to washing small loads. My clothes are never clean. They come out, they smell bad, the towels stink all the time because they cant agitate and wash. The water just runs through them and comes back out. It doesnt move the clothes and no theres nothing wrong with my washing machine. Its not broken. It just sucks. Dont buy this product. I think you guys should recall these washing machines.
Published: October 4, 2017
Maryann of Church Hill, MD
Source: consumeraffairs.com

Never had a single problem with the machine. It would get used at least twi
Never had a single problem with the machine. It would get used at least twice a week. Clothes come out smelling fresh and clean every time. This is the most reliable machine I have ever used. It provides everything someone could want in a machine and handles large loads easily on a regular basis. It looks like any other machine that you purchase, you arent going in expecting some super sleek design but its practical for its use and fits the build. The price was right in line with all others but you are getting much better quality for what you are spending your money on for a home unit that is reliable.
Published: September 6, 2016
Robert of Lititz, PA
Source: consumeraffairs.com

I am very disappointed with my Kenmore front load washer I purchased April
I am very disappointed with my Kenmore front load washer I purchased April 2011. I did not purchase extended warranty, I sure expected a Kenmore to last at least 10 years with previous purchases I made with Sears appliances. The repair guy estimated 1000.00 to repair. We said no thanks because I can buy new for that price. So, this Tuesday, I have a new top load washer coming and this Kenmore is going to the dump. My new machine is costing me 1200.00 bucks. The problem with the Kenmore is it will not spin the clothes out, the clothes stay very wet. I would like a refund, however I am not expecting you to do much for me, but it would be nice to offer me some money back. I still have the receipt for the washer. I hope you consider some refund.
Published: August 21, 2014
Debbie of Guelph, ON
Source: consumeraffairs.com

The washer is easy to use because you can change your wash load settings an
The washer is easy to use because you can change your wash load settings and youre able to put as much laundry in the appliance. There are multiple settings and your clothes will always smell fresh. The washer is always available to use and it is made from powerful material so that the water doesnt go to the outside cover and initiate water rot. You can also combine whites only with colored pieces of clothing without worrying about the colors bleeding into the whites. The appearance of the washer is just a simple design with some options to choose your load of laundry, how hot or cold the water is needed, or how you want the laundry to wash your clothes (which is using a gentle setting or a rough setting). Although the washer has a lot of features included and does a lot of things to the laundry to make it fresh and clean, the appliance is too expensive. So I wish the price was lowered down so everyone could afford to buy this brand and model.
Published: June 11, 2016
Antoinette of Honolulu, HI
Source: consumeraffairs.com

Started getting PF error. Wife called for support. No one could provide sup
Started getting PF error. Wife called for support. No one could provide support nor did they want to. Said it was against policy to provide troubleshooting, but they would be happy to set up an appointment for around $129. The washer only has a 1 yr warranty. Anything that you pay more than $500 for should cover parts for at least 3yrs. The staff at Sears stated, you should have got the extended warranty babe, nothing is made like it used to and your lucky if it last 3 yrs. I was able to reset and get it going for a few days but it has stopped working again. Believe there is an issue with the control panel.
Published: December 2, 2014
Toby of Alexandria, LA
Source: consumeraffairs.com

I regularly use my washer and after a few days of testing different setting
I regularly use my washer and after a few days of testing different settings, Ive found the perfect settings for me. After that, this washer has never failed to get the job done. Since I live by myself, this washer is able to comfortably for all of my clothing items with extra room to spare. This makes the washing process easy for the machine and prevents it from getting congested. The appearance is rather minimalist and does not possess any fancy designs. I like this type of design because it helps the machine match any types of surroundings and not bring too much attention to itself. While lacking some features of the most cutting-edge washers, this machine is economical because it gets all the basic needs accomplished efficiently at a fairly reasonable price point.
Published: July 12, 2016
Shazib of Arlington, TX
Source: consumeraffairs.com

I had this washer for probably too many years, and my clothes were always f
I had this washer for probably too many years, and my clothes were always fresh and even large loads were cleaned throughout. It was streamlined in appearance. The white was crisp and clean and aesthetically appealing. But one day it just quit, and nothing could save it. My washer stopped draining water and emptying liquid detergent (which was okay, just pop in little detergent pods) after a few years of use, but until that point it was just fine. I paid a hefty amount for the set, under the assumption that it would be worth it with the warranty I had, however, it was too good to be true and that enormous price tag made a huge impact.
Published: April 8, 2017
Micheal of Chalmette, LA
Source: consumeraffairs.com

This washer had a strong agitation cycle and I never needed a repair. Easy
This washer had a strong agitation cycle and I never needed a repair. Easy to use knobs. Never had to explain how to turn it on. My clothes always came out smelling good and looking fresh. I could wash a decent sized load of dirty clothes in this washer. I never needed a repair and the agitation was strong and reliable. The water flowed freely and the knobs were easy to understand. This washer was a simple washer in looks. Even though I could have gone for something more spacey and futuristic in looks I was very happy with its performance and easy to understand knobs. Looks arent everything. I think in this day and age we spend too much money on things that break down over time. This washer was sturdy and reliable and I never needed a repair so I am satisfied with the amount of money I paid for it.
Published: July 10, 2016
Jennifer of Clinton, MO
Source: consumeraffairs.com

Is great brand and clean and dry very well my clothes, is very impressive h
Is great brand and clean and dry very well my clothes, is very impressive how this machine are working. The shape is very outstanding and trusted very effective, expensive. I cant live without this two machine. I recommend to everyone.
Published: December 21, 2015
Luz of New Smyrna Beach, FL
Source: consumeraffairs.com

I bought this washer in 2005 at a Sears outlet store. Now keep in mind I li
I bought this washer in 2005 at a Sears outlet store. Now keep in mind I live alone so I dont do a lot of laundry, much below the average family, yet here I am 10 years later and somehow this thing is now not cycling through a wash load. Way to go Kenmore -- 10 years, thats it. Now I got to pay for a repair or buy ANOTHER one. Before I had this wash I had an old Kenmore washer that was 25 YEARS OLD and not one issue. I can tell you this, never again will I buy your crap. This is disgraceful and you can bet I will also pass my displeasure with Kenmore on social media every chance I get.
Published: April 22, 2015
Steven of Pittsburgh, PA
Source: consumeraffairs.com

Without an agitator the clothes do not come clean. Dah, I should have thoug
Without an agitator the clothes do not come clean. Dah, I should have thought of that before I bought it, I know an appliance repair guy that his wife even got rid of her agitatorless machine. Thats how bad they are.
Published: February 19, 2019
michael of Ashford, CT
Source: consumeraffairs.com

Turn knobs are easy to use and cant complain about the looks of the washer.
Turn knobs are easy to use and cant complain about the looks of the washer. I liked the smooth surface look and feel. Its a basic washer and has very good value for what you get, just would never buy one again and I would not recommend buying this washer due to all the issues I had with mine. I had the washer drum break down at least 2x while I owned. Had issues with manufacturers warranty. This washer is not reliable. Stay away. I would purchase a completely different brand. Never good experience with any Kenmore appliances.
Published: March 25, 2017
Megan of Massillon, OH
Source: consumeraffairs.com

I have a Kenmore Washer and it is very durable. It cleans my clothes very w
I have a Kenmore Washer and it is very durable. It cleans my clothes very well. I do at least once a week or sometimes more about 7 or 8 loads of laundry not including we have 5 people in the house so the other two adults use it also. I have had no problem with any kinds of stains on my clothes from the washer. The washer is very easy to use and has codes when it is having an issue. No problems with it yet. I have owned it for a year now. If I ever have to buy another washer Kenmore will be the brand that I will buy.
Published: May 24, 2020
Tamara of Marshalltown, IA
Source: consumeraffairs.com

I have bought a Kenmore Elite in 2008 and it broke down in 4 months. After
I have bought a Kenmore Elite in 2008 and it broke down in 4 months. After that, it has been a continuing battle. I am on my 3rd service contract with Sears 4MyHome and it just broke down again. This time part has to be taken out of machine and sent to a repair service to get repaired because they dont have a new part for it. I was told that it possibly will be done on the 18th of the month (10 days without a washer). This is crazy!!! I am at the laundromat every few days, because I have 3 kids and a dog, and dealing with sports. I would NOT recommend the Kenmore Elite washer to anyone. I tell all my friends and neighbors that this machine is a big waste of money. After my warranty runs out, I am going to replace it. Definitely do my homework and the next one! My sincere condolences to anyone who buys this machine. It is TERRIBLE!!!
Published: October 9, 2016
Angela of Phillipsburg, NJ
Source: consumeraffairs.com

Gets my clothes clean without damaging them, no matter what the fabric type
Gets my clothes clean without damaging them, no matter what the fabric type. It can wash my delicates as well as jeans and sheets. I dont know what I would do without it. Always works when I need it, and never lets me down. It doesnt require a lot of laundry soap. Any brand will work and its very efficient. That helps stretch the amount of soap I have to buy. Very clean and ergonomic design. Looks modern without sacrificing any of the performance. Its a bit of a workhorse, and can handle heavy loads while still looking stylish. Makes laundry less stressful. I can put in a load and even if I forget it, I dont have to run it again, wasting water and soap. Saves me money and time.
Published: June 28, 2016
Summer of Sacramento, CA
Source: consumeraffairs.com

Affordability, simplicity, and maintenance, all add to the experience of ow
Affordability, simplicity, and maintenance, all add to the experience of ownership. Works great. Really gets clothes clean. Energy efficient and durable, all the things I expect in such a important home essential.
Published: May 18, 2020
Charles of Fairfield, OH
Source: consumeraffairs.com

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