At first all of my dark clothes were coming out from the washing machine series 600 with white marks on them. I have to do a bulky load. Tried 2 rinses still had all these white marks on my dark clothes. I didnt even want to wash new clothes cause they came out dingy looking. Now the new thing I have noticed are my husbands flannel shirts. They are coming out shredded on the bottom and they were new. My nightgowns look like they are see through and have holes in them. My last Kenmore dryer lasted 15 years. This one I want to get rid of but it matches my dryer and I spent a lot of money on it. I dread washing clothes. Definitely will not buy another Kenmore appliance. I now know why they are going out of business.

Had them for 18 to 20 years and only 1 minor problem between both washer and dryer. I do 4 to 5 loads a week. The washer has no surface rust even though it is located in a somewhat, sometimes damp basement.

Buyer beware!!! I purchased a washer, dryer and refrigerator, all Kenmore Elite and they have been the WORST purchases I have EVER made in my life (except the dryer). It has been 3 years but my problems began within the first few months. The water never got cold from day one on the fridge door even after 2 service calls to Sears. The washer I have had to call and have repaired 6 times. Every, I mean EVERY drawer and shelf in the refrigerator and freezer broke within the first year and were not covered under warranty. This is not what you expect from a $6000.00 purchase!!! You expect more peace of mind from expensive appliances but the technicians from Sears kept telling me that the items are crappy and not Kenmore at all. They just slap their names on them. I am considering taking my complaints on to the Better Business Bureau and anyone else I can find to complain to.

Kenmore has some amazing products that will not disappoint. I’ve purchased the washer and dryer and they lasted 15 years or more with a minimum repairs. My laundry is clean the first time and my dryer gets the job done. Kenmore is the only purchase I would make for my laundry needs and my kitchen needs... Excellent.

Dependable, long lasting, power saving. The washer I had was given to me used and lasted for at least 10 years. The dryer saved me on time and money and also lasted at least 10 years. The washer was great as far as large loads of clothes. It did at least 3 pair of pants, 3 shirts and a few weeks worth of underwear in one load. I had a mobile home and the washer and dryer fit like a glove in the area that was made in the hall and it made the space look a lot brighter and more modern. The washing machine and dryer saved me a lot of money a month. It cost about 35 dollars a month to run both of them and saved me twenty bucks a month on gasoline for the car and it usually cost 60-70$ a month going to a laundry mat.

I have an old model but it still work and does the job, it is still up to date modern, performs as it did the day I bought it. When I purchased it the products only came in white. I own washer and dryer top and bottom load and I own or purchased a freezer for the garage. Didnt need anything high fashion. Both product was purchase from Sears, a company that I have trusted for years.

No agitator; it’s water saver; therefore, clothes come out looking dingy and spotted. The dryer has never worked on the “hot” cycle. I have to do 2 cycles to have the clothes coming out of the dryer looking “dry”.

Dryer was formerly owned. Was used previously for over 5 years and I have used it 4 plus years without any issues. Just clean lint trap after each use, occasionally vacuum lint from under lint trap and you are good to go.

I have had a Kenmore washer and dryer that lasted for at least 8 years. We recently moved and left the Kenmores at our house that we sold. I think the new people will have some year of service from our Kenmores. Also, we left them a Kenmore refrigerator with side freezer. Sears has good quality Kenmore appliances and I feel I can always trust Kenmore appliances.

My Kenmore Calypso is 14 years old. No work EVER done on it. If it broke down tomorrow I cannot complain. My appliance repairman came out to work on my ice maker and he said I must be the only pet on planet Earth that has not had a problem with that washer but again no problems. My dryer is a Whirlpool with knobs. No electronics, it is 10 years old electric dryer. No problems ever.

I needed a dryer quick since my previous one died, and I didnt want to spend a lot of time or money. This one was quite cheap and I was able to get it delivered and installed next day. It is pretty large, so I can dry my king size comforter in it. It does a good job of drying large loads and has several settings for drying (amount of time, level of dryness, etc.). However, the buzzer when it goes off is rather jarring. But, thats good when the dryer is in the garage and you couldnt hear it otherwise.

I thought I was going to get better performance from the cleaner. It was average. The dryer was ok. But expecting the cleaner to do above average of its function. It did clean the clothes but not in a above average kind of way. It lasted me for few years, except the washer had a problem in the second year of purchasing it. Good thing I had a warranty so the washer was replaced but the hassle of customer service people it was a nightmare but eventually I got a washer. Personally I like newer digital models, and the washers with doors opening from the side but those were too expensive but for my budget and my choice within my budget I was ok with the appearance of the washer and dryer. I wasnt happy with price tag for both washer and dryer, but I needed a washer and a dryer for the house. The price was steep when I purchased it but it seemed really steep when the washer broke down after two years of purchasing it.

Low water usage, cleans well and cycle is pretty quick. It does large loads well and has many cycles to choose from so no matter if you are doing a large load of towels or a small load of delicates, the machine cleans them well. This is a very reliable machine. I have had no problems with it. It had never been a problem. It has codes that will flash to let you know if there is a problem. It has a clean color that is easy to keep clean. It has a very streamlined look that fits well in any place you need to have it in your home. This machine is a great value for the money. It performs well and can be repaired if necessary with no problem. The next time I have to purchase a washer and dryer, I will purchase this brand.

Honestly cleaned my clothes very well. Wasnt wet when spin cycle was done. Practically dried before putting them into the dryer. With dryer by the way you dont need to leave in the whole time. Will be hot coming out.

I have purchased Kenmore washers and dryers new as well as used. In my current residence I have both a washer and dryer that are both Kenmore. The dryer was purchased new and the washer was purchased used. I purchased the dryer at Lowes in PA. The price of the dryer was low and it was pretty energy efficient. The washer performs great for being used. It was only $50. The dryer performs all the functions that are needed. I dont like the newer electronic washers for several reasons. First, the cost it too high. Second, the cost of detergent is more as well. Third, I did purchase one and it ended up breaking. I paid a costly repair from a certified repair man and it ended up breaking again. I have also had friends and family members that have had similar experiences with the new electronic washers and dryers. But, mainly the washers.

The Kenmore brand has been a good brand for me. Ive had my washer and dryer for over 10 years and have only had to make a service call one time under warranty. Since the warranty has been up, I have not had to make any service calls. The only thing that has bothered me is the odor which smells like mildew coming from the washer after the lid has been closed for a while. I solved this odor problem by sprinkling baking soda over the bottom of the washer tub. The clothing that gets washed in the machine does not smell like mildew. My parents had Kenmore appliances for years. They owned their own home so it was possible for them to buy appliances as they were needed. As a renter, I have to abide by landlord rules and get permission for the purchase of some appliances. It wasnt until I moved here early in the 2000s that I even had a washer and dryer hookup in a rental unit. Since my parents had good luck with Kenmore appliances, I decided that my washer and dryer would be Kenmore.

I am a mother of 5 and grandmother so our washer and dryer has gone thru a lot. We have had them for over 35 years and other than a few minor repairs, have had no problems with them. Our daughters come over to visit and at times the little ones have an accident and bingo--they are needed again. If we have to get another set, it would definitely be a Kenmore.

Easy to use and efficient. Dries clothes effectively and is cost efficient. Great product. I would recommend buying this dryer to anyone in need of a good quality product. Cut on every time I need it and always dries clothes in a reasonable amount of time. Can handle large loads of clothes at the time. Looks like any other dryer that I have owned. White with blue numbers. Paint has held up good and is dual vented so you can vent through the floor. Cost about the same as other dryers but seems to be more energy efficient. Electric bill is cheaper after purchasing this dryer.

It does a great job cleaning my clothes. The cycle takes too long, I dont like the stop button (it is easy to break) and its difficult to stop the washer and add an item because the lid locks. Very reliable. I have owned the washer for over four years without any problems. I use the washer several times a week, at different settings. The washer appearance is fine. I was looking for something simple to use and small enough to fit in my laundry closet. There is nothing fancy about this washer but I wasnt looking for anything complicated. I was not planning to buy a washer but my old washer/dryer combination broke down so I was forced to buy new machines. This washer fit well within my budget without sacrificing the features I was looking for.

My washer and dryer have both been very good to us. Weve had them about 4 years now, and the only issue weve had is the dryer quit heating one day and we needed to replace a tiny, cheap part. No problems since then. Thanks Kenmore!

I have always bought Kenmore. They are very reliable. Love mine very much. I had one for over thirty years or more ran perfect. I had two very messy girls that loved to play house outside. They made mud pies. Needless to say they became very dirty. My washer and dryer ran all the time. Very reliable machine. I ran mine everyday. My kids and husband changed their clothes two to three times a day. My ex did concrete, work my kids were just messy. I would never buy any other brand. I just cannot say enough how reliable this is both washer and dryers are. Mine are white with blue around the knobs. They are an awesome pair of machinery. They run day after day with no issues at all. I would never consider any other brand. They are affordable and in this day of bloated prices on crappy machine. Price wise they are perfect. They are awesome. We need a decent price on things we use daily along with they run so well they give you years of use.

I bought a Kenmore Elite washer from Sears on 2014. I was highly encouraged to get the warranty for about $325 for ONE year; which I did. A year and three weeks later, my warranty was expired and the washer started to stop in the middle of the cycle and giving an LE ERROR. The manual says its the MOTOR - turn on and off the washer. If the error continues then call customer service. I called and they told me indeed is the motor, gave me a quote of $260 for the new motor & installation OR to pay $360 for ONE YEAR of warranty and this would cover the parts and installation. The conclusion is that I feel all they want is to keep getting my money & sold me a faulty washer which only worked for ONE YEAR! Its just me and my husband, I took very good care of the washer, and the customer service representative said: Its a factory fault. Theres nothing you did or could do about it. Im extremely MAD! I was considering to buy the dryer, but now I will definitely look for other brands!

The Kenmore washer was ok. It could have been better. Maybe I need a bigger washer. I feel that maybe the washer and dryers you all make could be a little smaller for us short people cause the tube is deep that we cant reach all the clothes at the bottom of washer.

I love them! They have been so good. There are five people in my family, so we do a lot of laundry. I dont remember what we had before the ones we have now but I wouldnt go back! As of now we really havent had too many problems. One big one is sometimes the washing machine will get off balance and wont finish a load. We have to unplug and redo the load. Other than that they have been great. When I grow up Im going to buy my own Kenmore washer and dryer. If it was up to me I would suggest that everyone should get one.

Kenmore SmartWash Front Load washer smells like mold even after cleaning with bleach solution, washing machine cleaner, and leaving the door open all the time. Clothes are left smelling even after rinsing twice and using dryer sheets. I have talked to a repairman. We have extended warranty with no solution to this problem. Clothes often smell bad and must be rewashed unless you are right there to remove from washer immediately, which is not always possible. Would never have bought this product if I knew and I am very disappointed.

I bought a Kenmore Elite Oasis HE automatic washer model number 110.27067601 serial number CT0570011 in late 2008 (along with the dryer). I also bought a one year extended warranty for it. Shortly after, the machine had the F1 error code and could not function. I called, a technician came out and replaced the control board. A couple years later, I had the same problem. The machine gets the F1 code while filling. I had to press the stop and start button at least four times to get the machine running again. Then 20 minutes before the cycle is over, it has another F1 error code. This time I have to press stop and start four more times. Being a busy physician I did not contact Sears and just tolerated the inconvenience for several years.I called and schedule a service call on March 20th, 2015. The technician, ** came to my house on March 25, 2015 along with another technician **. They did some diagnostic with their computer and told me I need a new control board. I asked ** what is the warranty for this new control board. He told me its only 90 days. I told him it is a bad product. He proceeded to argue with me he had nothing to do with it. Its the manufacturer of the board. I told him when I bought a machine I dont know whats inside. Anyway, an argument ensued. ** walked out and refused to service my machine. I was told the control board itself costs $180, with labor the total cost would have been $280. The board clearly is defective and theres no solution other than frequent costly replacement.If you take into consideration the cost of $300 with 90 days warranty. Essentially if the breaks down every 90 days, I would be wasting $300 every 90 days. The cost of owning this machine is prohibitive. In summary this machine is a lemon and its criminal for your company to put your name on it as your store brand and sell it for a high price. I would like to request one of the following solutions: 1) Refund for the cost of the machine, $800. 2) If refund is not possible, I request you provide to me another washing machine of my choice of similar value free of charge. 3) If both solutions 1 or 2 are not possible, I request for the next 15 years, that you provide free service and parts every time I get the F1 code. I feel extremely angry and deceived. As you can tell many other customers feel the same way as I have found on the internet. I am livid and would take the issue up with appropriate overseeing agencies to warn others of your callous practice of selling expensive appliances that dont work.

Ive always had Kenmore washer and dryers. With little or no problems. I purchased the large capacity 700 series so I could wash bedding and large loads of jeans. With no agitator in the drum clothes and bedding does not rotate. When you load the clothes or bedding whatever is on top stays there and just floats around. Meanwhile what is on the bottom gets knotted up. What cloths are on top does not get clean. It seems the washer never adds enough water even if you select deep fill. The only loads it seems to work on are loads of white. IE white sock, underwear where the articles of clothing are small enough to get swished around. IMO this washer is the biggest p.o.s. The engineers that invented this washing system better go back to the drawing board.

You cannot go wrong with this purchase. Never have had to call for maintenance. Uses minimal detergent and water, easy to use for anybody, even my 12-year-old son. These are some of the most reliable washer and dryer sets I have ever owned. The buttons are easy to push and the writing on the front is easy to see. They are very sleek and smooth. The fronts are easy to read and operate. There are no knobs that you will have to try to turn and it is self-explanatory on how to run these two fantastic machines. They are a little more expensive than what you can find on the market, but when you take into consideration the costs of repair they are worth it in the long run.

When first bought worked very well for a few years then gradually started taking longer to dry loads of laundry. Worth the money though. Ive only had to replace a few parts through the years but the dryer is still running well. Dryer belt seems to wear quicker than all other parts. The color of the washer makes it look sleek and also blends very well with my apartment walls. Although lint does accumulate on the top and is very visible due to the light color of the dryer. For what I paid for the dryer I have received my money back and then some in savings from not having to go to the laundromat and various places to get quarters.

Kenmore appliances have always stood for quality, from washers and dryers to refrigerators. I am particularly impressed with the inclusion of frequently used features and the exclusion of fluff or useless ones. I would recommend a Kenmore to anyone looking for a reliable, high-quality, well-featured appliance.

Kenmore performs like a dryer should and doesnt let me down! Have had this dryer for years and years and it has been so dependable. My grown up boys even used it when learning how to be on their own. Its very dependable indeed! I have used mine for years and years and it still performs well. It can dry a lot of clothes at one time and they all come out dried evenly. Its easy to keep clean inside and out. It has a tough, durable finish that still looks new. Just a quick spritz of cleaner and a quick wipe of a towel and it looks like new again! Kenmore has always been reasonably priced when you take into consideration how long and how well the product will last you. Having no worries that it will need costly and time-consuming repairs is a blessing.

In my opinion this product was very efficient at its job. It hasnt broken yet after 5+ years of use. This company is great! Also Id recommend getting the washer/dryer both from Kenmore. This product has a very good capacity and almost never gets filled up. It is very efficient and doesnt take long to get the job done. In general it is a very reliable machine. The appearance of the product is very modern and goes with almost any setting. The sound it makes when its finished isnt annoying like other products. In my opinion, this machines value is priceless. It never breaks. Has a large load capacity. It has a cool design and is overall my favorite appliance.

I was raised with a Kenmore washer and dryer, always in our home. My mom and dad started the tradition from my youth. When I got married, I got a Kenmore washer and dryer Of course with the changes within the Sears family, the service has changed but the quality remains. At one time my husband and I found a deal on a GE washer and dryer, it wound up being the worst purchase we ever made. I plan to stick with Kenmore.

The price was reasonable and the features of the Kenmore was getting my approval. The Kenmore washer has a fast clean cycle and was very good at cleaning dirt off of my loads. It washes things to perfection without damaging my clothes. The Kenmore dryer was very fast at drying my clothes and the heat didnt destroy my soft delicates. Some dryers are too harsh with the drying process. This Kenmore dryer was an energy efficient product.

It dries your clothes fast but does NO damage to them. Its quiet when it is running. It lasts a long time. I love it, good brand to buy. It has never gave me any problems for as long as I have owned it and that says a lot to me. You want to buy a good product and I would say this is one. It has a nice sleek modern look to it but I think most washers/dryers look almost about the same so really you cant go wrong with the look of them. You want a product that gives you bang for your buck (a good value) and that also lasts a long time with no problems and that is what I got.

I bought the washer dryer set a year ago and I have never had any problems and dont anticipate any problems. Most of the washers I have owned in the past my t-shirts have ended up with holes in them after owning the washer after a month. My idea of my current washer and dryer is they are the best so that I have owned. After a year I still dont have holes in my clothes from the washer or dryer. The machines are well built and there were many colors to choose from. They are sturdy and made to American quality. They are quiet operating and very energy efficient. The quality and workmanship of the machines are well worth the price. When you can wash your clothes without having to replace them before the clothes should need replacing.

Upon installation by the delivery crew this dryer (Kenmore 67132 Electric) gave them a PF error message and would not start. They replaced the power cord and said it was fine. Ten minutes after they left it failed to start again and gave us the PF error. Sears replaced the dryer with a new one and after a few weeks it started giving us the PF error again leaving us with an unusable dryer. We also ordered the Kenmore washer 26132 4.8 cu. ft top loader and were dissatisfied with that as well. It look a very long time for a cycle to complete and most times our clothes ended up still dirty, still stinky, some areas were not even wet and some clothes had a white residue on them. Both appliances were returned.

My Kenmore dryer is reliable and dries everything from towels to delicates. It has an alarm that alerts me when a load is done. The alarm can be turned off when I dont want to bother others in the house. It also has a wrinkle reducer option for times when I cant interrupt what Im doing to take clothes out of the dryer. My Kenmore dryer works well. It has settings for drying everything from my delicate nightie to my husbands denim jeans. It a very reliable machine that I expect to last well over 15 years. The dryer has a sleek appearance with clearly marked settings for operating it. There are three knobs, one on the left and two on the right. We shopped at several stores and researched online before choosing this dryer. It had the features we wanted at a reasonable price. We were able to buy it during an appliance sale, so we were able to get even more value for our money.

I have had my washer for years and we have 6 people our house and of course, sometimes a daughter that washes 3 items, it has lasted through kids, grandkids and all!! It has lasted through being overloaded dozens of time plus a rocking rotor and a baby sock being stuck in the drum. I have even washed quilts and rugs. The overall appearance is not that flamboyant yet it does not need to be. I keep my washer/dryer combination clean and polished. I tried to wipe it down weekly. The value has gone beyond the passing point. The washer and dryer combo have stood up to generational use, baby use, grandparent use, cousin use.

Very durable. Last long time. Big loads for well. Easy access to the inside. And the dryer also dries fast and easy to clean the inside. Dryer button are easy to read. I can leave my washer or my dryer on when I step out of the house for something fast and when I return itll already be done. I always wash all the bed sheets, towels, and heavy duty stuff and its been working the same for years. Appearance is very simple and easy to read. My niece, who is a child, can put clothes too was because she is able to read that buttons. Back when we purchased the washer and dryer it was on of the cheapest one we could find that had what is the basics that we needed. And still until this day we havent had to buy a newer one.

Works and clean my and my family clothes. We bought it few years back and thankfully its still working pretty well. And it is also an energy saver. Quick to dry. My washer and dryer is pretty reliable. It seems to dry my and my family clothes in time of need. The washer and dryer appearance is like any other washer and dryer. It washes and dries clothes. I am satisfied with it appearance that is why I bought it. The perceived value of the is kind of pricey... as for anything else it can be little less but its not. And company knows if an household needs it they will buy it.

Durable, reliable, efficient, love to use these. My washer washes really well and my dryer is phenomenal. I have had them for 3 years and are still going strong. I would recommend Kenmore to everyone. I am pleased so much by this brand.

I got my Kenmore 18 years ago and it is still going. Both washer and dryer. Had to call someone out twice because a sock got lodged somewhere weird in the washer and the dryer wasnt heating so I took apart the back and went at it with a vacuum - good as new. I really hope that Kenmore brands today are as good as the ones I bought almost 2 decades ago as I know Im on borrowed time. We have not been gentle with the washer and dryer either. I mean not changing the lint filter for weeks (fire hazard) and jam packing the washer so it goes off balance. This thing is damn near indestructible.

Bought both washer and dryer. Have lasted 5 years. So far no major problems. Very happy with my decision to buy new. I believe that is why they have lasted so long but I also only have a household of 2 so not much wear and tear in that area.

My washer/dryer has always worked and never gave me any problems, always gets the job done. Ive had it for at least 8 years. They are very good quality and last a long time. I shouldnt even be needing a new washer/dryer for the next couple years, even though Id had mine for 8+ years.

I dont know where to start. I guess at the beginning. I purchased this washer and matching dryer (Kenmore Elite Quad Action Model 31633) for my new home. I have always had Kenmore products and had a newer gas Kenmore but did not have gas at my new home. I knew when I went looking for a new product I had to have Kenmore for its quality and reliability. I picked this pair due to a special offer that the warranty would have a 2 year extension in addition to the 1 year manufacturers warranty at the time of purchase. I purchased these in store and the salesman had never heard of such a thing. He was able to pull up the offer on their website and had to show it to his manager as well. When I never received any confirmation of this warranty extension. I continued to call both the store as well as customer service. The salesman remembered me and said he would have his manager contact me. This never happened after multiple attempts.Fast forward to the manufacturers warranty. This new washer was destroying all the new towels purchased for my new home. Though some were cheaper and purchased on sale, many were expensive towels that now had threads pulled from them everywhere thus rendering them unattractive for display and are now only available for personal use and unacceptable for company. Technicians were sent out unable to determine the cause other than a possible design flaw with the large gap between the wash drum and wash plate thus allowing items to be sucked in. This is unacceptable. I also was able to find out these appliances are not even made by Kenmore as they have not made washers and dryers for years but manufactured by Whirlpool with the Kenmore name affixed. The technician provided me with a business card that provided a phone number for their Customer Solutions Department who proceeded to advise me that the technician would have to escalate the problem to his Technical Manager. This along with documentation and 7-8 service calls for the same unresolved problem would be required to consider replacement! Seriously? The amount of cost, time, and frustration not only for the consumer but the technicians as well after 7-8 service calls would have paid for the replacement.I now am having the drum and wash plate replaced still not knowing if this is going to resolve the problem and nearing the end of my warranty. In addition, all the Customer Solutions Department was willing to do was reimburse me a total of $55 dollars for the damage to my towels. This would not even cover two of the bath sheets. Bottom line, no longer rely on your prior confidence in Sears Kenmore products. They are just charging more for them now to put their name on someone elses product!

We bought this washer dryer set back in 2014. My stepdaughter overloaded our old washer and burned it up. So there we were no way to wash the clothes. Sorry did not pay the bills. So I went out and purchased this set for 1700.00.

Kenmore is a great dryer and they are the best appliances out there. I like all of the features of them and I would recommend them and I’d buy them whenever I could.

Recently purchased a washing machine and dryer of Kenmore. It was the best decision me and my husband made. Our clothes are a lot cleaner, they do not stink any more and the machines are energy efficient which is great for us saving money on water and power. The washer and dryer both let me know when the clothes are done so they do not sit in there long. Washer and dryer are both very quiet which is a huge plus. Comes with a great warranty. We have never been happier with a washer and dryer set. Clothes are cleaner, fresher and wrinkle free. I would most def recommend this brand to someone.

Those machines took a lot of use and never stop working. We were a family of 5 and so they were used at least 10 times a week. If not for the reliability I dont know how we would have gotten along. The benefits of those machines were greatly appreciated with the usage that my family put on them. I would recommend them to others and if I were living in a house I would get another Kenmore washer and dryer. I didnt care for the square shape or the hideous color, but considering that back in the 70s those were the fashion shades of choice. At that time the prices were very reasonable, today they would be considered as low priced.

The clothes were clean and the machine uses very little detergent. When I spotted treated something it came clean. Also the clothes were spun dry as well. It never broke down. Worked as well as the first day to 3 years later. The washer is very attractive and it doesnt take up too much space and where it is a front load you can store your detergent and spot treatment on top. The price was very reasonable because its such a good size you can do less loads of clothes so you use less water and detergents and because it spins out so well you use less dryer time.

It has been years since I had my Kenmore but I do recall it being a good and reliable brand. I trust this brand and would/will buy it again if and/or when I need to replace my washer and dryer.

We purchased this in April 2016. We used it about 5 times before troubles began. The machine would stop mid cycle, would not drain. Unless I stood there and watched it, there was no telling when it had stopped. A Sears repairman came out to fix it. He did a reset on it, suggested I unplug it after every wash in case a power outage happened, and told me he would definitely be back for future repairs. Now it is January 2017. We use the machine for maybe three washes a week, since its a second home. The washer stops mid cycle. Doesnt drain. The sensor clicks on and off. Its super fun. I start it, optimistically, on a normal cycle. I hear it stop working, find it full of water. I do a drain/spin. Seems logical - its full of water! It doesnt usually work. I unplug/restart again, do a rinse/spin. Works! But my clothes havent been washed. Unplug/restart express wash a few times. Tonight I actually handwashes my kids clothes. Thank god the dryer works every time. I dont think we will even waste the $75 on the repairman. Never again, Kenmore. Hard to believe this machine hasnt been recalled.

My 80 year old mother bought a new Kenmore washer and dryer from Sears June 30, 2011. The last 2 weeks, the operation has been sporadic, and as of today, it wont fill or run through a cycle. She bought these to replace a 12 year old washer and dryer. I called Sears helpline and they couldnt find any record and immediately wanted me to schedule a $79.00 service call. I was eventually put on hold while she checked on something. 5 minutes later, another lady came on the phone and had no idea why I was calling. After some troubleshooting, she told me I needed either a control board or a lid switch and asked me again if I wanted to schedule a $79.00 service call. I have never had a major appliance fail after only 3 1/2 years. Seems like the helpline just wanted to sell me a service call. If I have to replace this washer, you can rest assured it will not be with another Sears product since they dont stand behind this inferior product.

The washer machine cleans clothes very well and even has a great soak cycle and the dryer dries in record time with a very minimum amount of wrinkles. This washer machine and dryer was just what I was looking for and well worth the purchase. I have not had any problems with either machine. It has exceeded my expectations. What initially caught my attention of the washer machine and dryer was that they both displayed a very modern and chic look. They both complimented my house very well. Its not a machine you have to hide. This product was well worth the value. I am a very frugal person so with that being said I was hesitant to purchase either product but I have to say after buying and using both modern appliances my verdict is they are well worth the purchase.

We purchased a Kenmore Elite washer and dryer front loader and after 7 years, the control panel went out on dryer. We called for service and the Tech said it would be cheaper to purchase a new dryer than to fix the one we have! I do not recommend this product.

I use them regularly. They are hardworking machines. My family has no complaints. I sometimes use the dryer instead of ironing. Easy to load. Would buy again. I would definitely recommend. Easier to use than others Ive had. Reasonably priced also. Easy to find. I had mine delivered for free. A real bonus. Even installed and all it cost me was a tip, by choice. Nice, sleek, and choice of colors. The dials are also a nice touch. Easy to operate. Also easy to keep clean. And lots of choices. I also enjoy how quiet they are. If I can afford them, so can you. They are reasonably priced and the life of the products makes it an even better deal. Affordable and long lasting products are what pulls me back.

They have held up well over the past 11 years. We have had no problems with our washer or dryer. We bought them from a Sears Outlet in Dallas. Like that they can be stacked or side by side.

We purchased a Kenmore Fridge #79576209901 and have had nothing but problems. The freezer is constantly icing up causing loud fan noise which requires being defrosted with a hair dryer. Now the fridge compartment is not cooling because the fan is not staying on long enough to cool. I have replaced the defrosting element and Defrost Thermostat and now trying to replace the Electronic Control Board. The fan does come on but only stays on for a few seconds. I have read nothing but bad reviews from people with the same issues about this Kenmore product and will never buy another Kenmore appliance.

First off, I grew up with Kenmore products. Got a Kenmore sewing machine in 1989, and it still works great. Bought a cheap Kenmore washing machine & dryer in 1994, and had those until 2008. Replaced a few parts here and there, but never an ounce of problems really. ONLY got rid of them because when I first bought them, we were a family of 3, and by end of 2008, we were a family of 9. Bought a Kenmore 800 washer in 2008. Had to call for repair within a year. Never ever had more problems again. Until tonight. Sounds like its whining or whiny. I did find a YouTube vid. Help!

I had a Kenmore set when I was raising my kids. I thought the large size and particularly the durability were great with five kids; I gave the pair a workout. I should also mention living in a rural area, Kenmores are a more convenient brand to service. I believe my pair lasted some 15-20 years, the dryer going first.

We purchased a Kenmore Elite front load washer and dryer in 2011. In the same year that the one-year warranty expired, the washer quit working. The Sears repairman informed us that the motherboard on the washer was bad. The cost to replace was just under $1,000 and it was not covered by warranty. A washer that costs $2,000 should last much longer than a year. The laws in most states impose a warranty of merchantability on sellers and manufacturers. If a seller puts an item on the market, it is required by law to make sure that the product is fit for its stated purpose. Now less than 10 months later, the brand new motherboard has failed again. I spoke with both the Sears and the Kenmore service representatives, who were polite. However, they were unable to offer anything satisfactory. Both offered a $320, 1-year warranty that covers repairs up to $500. Anything over $500 comes out of my pocket. Basically, a $180 benefit which is not a real benefit. I will probably sue Sears and Kenmore for the defective product to recover the purchase and repair expense. This has nothing to with their stated warranty, which is contract law. I definitely will not buy anything else from Sears or Kenmore until they improve their products and repair policy. I have seen many other similar complaints about this washer. It should have been recalled.

My clothes feel so much cleaner than they did with my old washer and it fits a decent size load of laundry. Dryer is quick and my power bill did not go up when I switched out my old one with this. These appliances are completely reliable. I have never had a problem with any element of either machine not working and we do at least 4 loads of laundry in our house each week. Not the most modern looking washer dryer set but it is modernized and looks fine in my laundry closet, not that anyone but myself ever sees it. Its a updated basic side by side washer dryer set design. All appliances are so very expensive these days but this set was a fraction of the cost of the nicest models available and I am more than happy with it for the price I paid.

Satisfactory, no special features but the price was appropriate and the job gets done at the end of the wash day. The dryer was easy to use and Kenmores customer was responsive and helpful. No issues as of yet, but I have not owned the dryer long enough to make an educated assessment. Based on price it has lasted long enough to justify it. Does not stand out with appearance, there is no trim and it is a very plain dryer but for the price that is an acceptable compromise. Door opens down can be a bit inconvenient. The value of this Kenmore brand is unbeatable. The reliability and features are missing but the price on sale can be fantastic and I am willing to overlook certain things for a good price.

Washer continues to stop because its unbalanced. Takes all day to wash one load and end up having to hang in my shower to dry enough to put in dryer. Service says nothing wrong but I can pay for repair to come out and look at it. They know this is a problem with these machines. Plenty of complaint.

I have never had a problem with either my washer or dryer. Clothes are always properly washed and come out of the dryer so warm and cozy! Ive had both (purchased together) for about 5 years now and have never had a problem with either. Sometimes the washer can get a little loud, but really there are no problems! Would buy again!

I have purchased a Kenmore double stacked washer and dryer that has never failed me. I loved to use this for all my washing need. Its quiet and really gets my clothes clean. It has great reliability. It has never broke down. Its smart washer and dryer to have. I love the big cycles that it can capacitate. I have a good size one. It is silver. It is a kind of chrome style. Its very shiny. It is very appealing. I like this clover because it is great. It has a large drum for maximum use. It is a washer and dryer that I would recommend. Im not really sure what else you want me to say about it. I think that this is a great value for what I got. It is very durable. I have had it for quite a couple of years. I love the way it performs and could not ever see myself with it.

The washer is very easy to use and it gets the job done in very less time than most. Clothes come out clean and fresh. The dryer dries the clothes in dry if you dont overload it. Clothes do not shrink. The washer is a nice size. My large loads would compare to 15 pair of heavy jeans of a size 14 (women). The dryer just the same for it, but I think you can fit a little more in it. Mine isnt very fancy but I had for a very long time now and it gets everything clean. Like I said it easy to use. It is spacey. It white and grey inside. So the price of mine was low because it was on sale. Now I think it at its regular price now, which isnt a lot, depending on where you get it. So the value of mine is min, just because its been used.

We had our machines for over 7 years, then gave them to our daughter and bought new ones. Kenmore was a trusted brand by my parents also. While traveling, we stopped at a pay laundromat and they had all Kenmore washers and dryers in the facility.

Price was good, has a large tub so will hold a large load. Dries very well, no need for the restart on large loads to make sure all is dry. My electric bill went down once I got this dryer. Runs very quiet. Good airflow, does not heat up the laundry room.

Very good quality, easy to use, dried everything fast and great, very well made. Just the right amount of selections to dry your items. Great clothes came out great. Very reliable. Really didnt have any problems with it. Lasted a long time. A brand you can count on to last and last a long time. Great style. Looks well made and fun to use. Worth the money you spend on it. Just really like the brand. I would highly recommend. Just a really great item to have. Really great value for a great working dryer. Worth what you spend on it. Very helpful. You will just love it looks great with the matching washer.

I bought my washer and dryer about 9 yrs ago. They were working fine until last year. I needed a new heating coil on the dryer and a great service man came and fixed it. I got a service contract after that and had some issues with the washer but because of the contract it was fixed with no additional cost. I’m trying to keep them as I’m worried about how the new ones are made.

We have a Kenmore Elite Smart Wash Quietpak 4 model 11049962603 that we bought in 08/2009 with a 2-year warranty. It is now 11/2011. The machine was replacing a 30 yr. old Maytag that still worked. Our 30 yr. old dryer had died and we thought we would buy a new energy saving set. We were sorry we did. The Maytag would probably still be working. The washer just stopped working the other day. We called Sears Repair to fix it (thats where we got it from). The repair guy came out and said the motor board needed to be replaced. He quoted us $671.13 to repair it. We paid $863.99 plus taxes for the machine (see the problem here?). We refused service at this time, because we wanted to see if something could be done about the costs. In my opinion, we would be better off getting another new machine that doesnt have 2 years of wear and tear on it (we are out $129 for the service call already).I called their 800 number to see if anything could be done. Yes, this is outsourced. I wish they would give the jobs to Americans. We need all the jobs we can get. Well, as with many others, I was told there was absolutely nothing they could do except sell me a 1-year extended warranty for $319.99. It would cover the cost of the repair guy, any parts and labor up to $500. If we take this route, we will be out $129 for the original service call, $319.99 for the warranty, and $171.13 for the costs above $500. The grand total is $620.12 (not much savings here). I called the Escalation Department at 800-376-0557 (at least, I got an American this time). Again, I was told there was nothing they could do since the warranty expired 3 months ago on my 2-year-old machine.The entire time I questioned them all on the price of the part to fix our machine. The repair guy wanted to charge us $503 for the part. On the Sears website, the part is going for $372.70. I asked everyone why such a big difference in the price to no avail. I was told, I dont know anything about the website.” Or, I was told, The repair people and the website each charge their own prices.” I was told by the repair guy that if we picked up the part ourselves, he would install it for another $129 for the call. The grand total here is $501.70 plus the $129 for the original service call. Well, if you are going to gouge customers for not only the service call but also on the parts, I am taking my business elsewhere because of the principle of it all. My husband searched the part out at other places online and we found we could pick the part up starting at $142 for a refurbish and around $225ish for new (we may fix it ourselves).

Had this Kenmore dryer for a long time, its one of the best ones out there on the market. The dryer did better than expected. Lasted a long time, never any problems with it. For the money, the washer and dryer is the best value with the least problems out there. The price is right and you will be pleasantly surprised with the performance of this quality washer and dryer. And looks great for appearance. Very happy to own this. I can definitely recommend this high quality product.

Works like a dryer should. Havent had any problems. Easy to use and a good overall option. It gets clothes dry and isnt complicated. Its reliable and can fit all needed items but could be somewhat small I guess for someone with a larger family. Im only one person so I dont have much of an issue but I think any dryer is kind of compact if youre doing laundry for more than 1 person. Kind of old looking but appearance isnt my top priority in a dryer. If you want something high-tech looking this might not be your option. Fairly simple. Not a big issue though. Is a good value. Dryers are dryers. It gets the clothes dry and it does it simply. Appearance is decent. Value is good too. There are some which are a better value, there are some that are worse.

My washer is a top loader and completely white, same with the dryer, but with different settings. The washer for heavy or light loads, the dryer for regular or delicate. The value was average but it was worth it for the quality of the product. It takes about 15 minutes to wash and the clothes come out smelling fresh and clean. It works very well, the same with the dryer, and helps keep the colors bright and the whites white.

It cleaned clothes good and it was consistent. It worked great and I would recommend it. Also, I never had a problem with the dryer and I find it to be very reliable because it performed as advertised and expected. The clothes were always dry in the manner I was hoping and expected. Its appearance is very understated. Nothing fancy. It blends in well and gives you the impressions that it is a strong and quality dryer. I think you get the most bang for your buck with this dryer. You dont want to pay too much or too little. You just want your moneys worth.

It was powerful and reliable. The wash options were great. Never needed a repair or had any problems. It also saved on water and electricity expenses. It was the one washer that I never had any issues with. It never failed or had any problems. I would only buy Kenmore in the future. It would put repairmen out of business for good! It had a new XE appearance and wasnt over the top with options. It look great of in our house and was very easy to match both with another Kenmore or any other name brand dryer. Fantastic value. It was very competitive in pricing and when you take the reliability into consideration, the value only gets better. They could actually charge more and I would still probably buy them. But dont.

Great dependable machine. Never had a problem. Works great! Their products live up to their name. High quality, dependable, affordable, household efficiency. Weve had both the washer & dryer for about eight years now without incident. We highly recommend this line to friends, neighbors & family members for the best.

My Kenmore washing machine and dryer do amazing work in my home. They can handle the largest loads imaginable and is easy to use. Even my kids can do it. They are amazingly reliable. I have never had a problem with them breaking down or malfunctioning. I never have to worry. Also, it has a subtle, unobtrusive appearance which I look for in a washing machine and dryer. The value Ive gotten out of my Kenmore washing machine and dryer is amazing. I am so pleased with my purchase and have definitely gotten my moneys worth.

Very easy to use, easy to keep clean, works very well. The washer almost 15 years and it went through two families. And even a few children showing up from college to do their laundry, so I am very pleased with these product, and the next one I bought was the same product also. I own a washer and a dryer for years, I had very little repair done to either one of them, then I needed repair. They came out very quickly, done a very nice and fast job, clean up any messes that they did, made sure the machine was up and running right before the repair man left which I always really like, cause a lot just say it is fixed and leave, so I will always be please with this product. I have always thought that this product was a good looking, even though it was in my basement and really no one ever seen it unless they did laundry, but I feel if the machine set out where anyone could see it I would be proud of the machine, cause it is a nice looking machine. These machine I found when I had to buy a new one was the best value around. And of course they were one only ones I really looked at because they are a well working machine and (if) it broke down, it wasnt a problem to find someone to fix anything that was wrong, and usually it could be fixed which I like a lot.

The washer and dryer functioned properly. They did their jobs completely as expected and lasted for a long time. Very satisfied with the purchase. It is the most reliable washer and dryer I have ever purchased. They function as expected and operate quickly and efficiently. Its all great. The appearance is good. There isnt much that separates most washer and dryers as far as appearance, but it looks really good. No problems with appearance. Not the cheapest product on the market, but very much the best value. Everything about it is perfect, and the cost is just a little higher for a quality product.

I have used a Kenmore washer and dryer for a number of years. My experience with these appliances has been excellent. When I required service of any type the company provided excellent service. These Kenmore products are of very fine quality and easy to use.

The dryer works well, for the most part. We did have to have it serviced once and it only needed a new dryer belt. It continues to work fine but it does make a squeaky noise. It has enough settings for my needs and I dont have any major complaints with the reliability of this dryer. I like the appearance of this dryer. It looks nice and the control panel isnt overwhelming with too many buttons and knobs to look at. I feel that this dryer was a good price and a good value. I am happy with the value of this dryer and would buy another one in the future.

I had a Kenmore washer and dryer that worked great. They washed and dried my clothes fast. They never left a stingy odor in the clothes. They were easy to use and they lasted a very long time. We are a family of 6 so there is always clothes to wash. We wash every other day. There is uniforms and regular clothes, my husbands worked clothes and every time we washed we had the same great results - clean clothes with a fresh scent. This brand is innovative, smart, energy efficient. Its a brand that I have recommended to my family and they got it and liked it also.

This washing machine has so much room for really large loads, cutting down my laundry time by at least half. Probably more. I love it so much. This is the best and most reliable washing machine I have ever used. Works like a dream every single time I use it. I see no reason to believe that this will change anytime soon. It is a beautiful washing machine and the dryer that goes with it is too. They make my laundry room so beautiful and Im proud to show it off. It has been a terrific value for my money thus far, as I have previously elaborated on, cuts my laundry time by half at least.

Our Kenmore washer is less than five years old, and weve been having problems with it not agitating and/or spinning. It makes all the sounds like its doing something, but when you open the door, nothing is happening. Its hit or miss, too. Sometimes, Ill open the door after a cycle to put the wash into the dryer, and everything on the bottom is sopping wet. Ive tried adjusting the clothes thinking it didnt spin because its unbalanced, but even empty it wont spin. Then, two hours later, it might decide to spin. When I emailed Sears, I was sent a generic email response to the effect of, Your washer only has a one year warranty, unless you purchased extended warranty... I hope this information has been helpful. You are important to us so we hope that you will continue to make Sears your first choice for future purchases. Never again!

It performs as normally as any other washer. I like the different options and settings when washing and the fact that it is a front load instead of a top load. I have had this washer for about five or seven years now and it still works very well and washes my clothes as if we just bought it yesterday. It is a front load washer and it is white. One thing that I like about the washer is the different settings when washing and it also comes with a display as well. Im not really sure about the value of the product for the money it is worth because my parents bought the washer a while ago for themselves and then gave us the washer and dryer for me and my fiance when we moved into our new house. Overall my best guess would be that it is very valuable for the price.

Loved the dryer, very fast - I can have dry clothes in 20 minutes. Also the wrinkle free setting is amazing - best part about it. Fits in a small space and works amazingly you should get it. I have had this machine for 4 years now. Had no one to come and repair the machine. Amazing product. It has not broken down or given up on me even when I have family over and do 10+ loads back to back. It looks great and it works great. The size of it is also great. It is also a great buck for space if you live in a small house - the space is amazing. The size and appended are great. It looks amazing. The money was worth what I got - it was a shiny nickel. I had a dryer before that was a couple years old and would always break down. I spent more repair that stupid thing than buy this awesome dryer.

I love the steam freshen up option available with my Kenmore Elite dryer. The only downside to this dryer and every dryer I have ever owned is being able to clean the lint area. The mesh basket is easy enough to clean but the area below is impossible to completely clean.

In July of 2016 we purchased a Sears Kenmore Elite front loading washer and dryer set. At the Sears store the salesman told us this was the best selling washer/dryer combos and that they were absolutely flying out of the store. On October 4, 2016 we noticed several of the lights were not working. Because we did not purchase the extended warranty from Sears we were referred to the manufacturer. As of today, December 26, 2016, the washer is still not repaired. We have spent countless hours on the phone looking for satisfaction. A repairman has been to our home three times (wrong parts every time). And are currently waiting on parts for a 4th try at fixing it. Apparently LG manufactures the computer module that is needed. Our most recent phone conversation ended with the comment get over it and buy a new washer. We bought a matching set and do want a different washer and dryer that do not match. We will never buy a Kenmore appliance again. Most people do not know that the components in Kenmores are from a hodgepodge of manufacturers. I would give Kenmore service a zero star rating if I could.

Kenmore devices seem to last longer and I have less problems with them. They are worth the money you pay for them and are reasonably rated with other types of washers and dryers. They dont break down a lot and when they do the parts are easy to get and it easy to get them worked on. Thankfully my fiancé has a lot of experience with plumbing so he usually fixes things himself.

I was very pleased with my Kenmore washer and dryer. I would definitely recommend them to anyone looking to purchase a washer and dryer. They were the best brand I had ever bought. My Kenmore washer and dryer were very reliable. I never had a problem and never had to call a serviceman. They withstood any amount of clothes I put in them. Where can you order a washer and dryer were very nice looking machines. They were in perfect shape when I got them and they would stick a long time. They stayed in excellent shape the whole time I had them. The value of my Kenmore washer and dryer was remarkable. I would have thought they would of cost a lot more than they actually did. I couldnt believe they were that low priced.

They were both extremely reliable. They were both spacious. I could do all my clothes in one afternoon. Ive never had a problem with them breaking down. I expect them to last for at least 5 more years. I believe this to last for many more years. The reliability of Kenmore is astounding. I could work these to the bone and have, and they have stood up to multiple loads a day. The Kenmore washer and dryer are simple yet sleek with their design. They will go with whatever visual design you have for your home while outperforming any other washer dryer combo you have owned in the past. Because of the simplistic and sleek design, added with the reliability and performance, the Kenmore washer dryer combo will bring exactly what you need to your home for many years to come. Kenmore has the best value you will find anywhere.

Washer thoroughly cleans clothes, and dryer makes clothes wrinkle free. I like how the washer and dryer are high efficiency. This washer and dryer combo always do a really great job of getting the the laundry done and smelling fresh. It is an added bonus that it is fast. I am happy with the appearance of the washer and dryer, they are very powerful, but do not take up anymore space than a usual washer and dryer. The value of this washer and dryer are great. I am happy that these came with my house when I purchased them.

I bought my appliances refurbished when I bought my house over three years ago and they are still in perfect condition. I have absolutely no complaints about my washing machine or my clothes dryer. I would definitely recommend Kenmore products to friends and family members. If and when I need to make a new purchase for these items I will be choosing Kenmore.

Its an easy to use appliance, and in all the years Ive had it and used it there have been no problems with its operation! It does need to be cleaned to keep working well, but its worth it to have such a great washer and dryer. It also had a lot of settings so you can safely wash delicate items or avoid shrinking your favorite shirt! Its an incredibly reliable washer and dryer system. Ive had to clean it out a few times, but its normal. Its also great at washing all size loads. Ive had large loads of towels, and each one had come out clean and then were able to dry easily.They can sit side by side or they can be stacked on top of one another. I have mine sitting side by side and arent too bulky and certainly arent an eyesore. Overall they look sleek, modern, and simple. My washer and dryer systems were an excellent value. For how well they work, how it looks, and how long they have lasted me I got a great value. It also was a good price for all the features they have like being front loading & having multiple washing and drying options.

We have had the dryer for a little over a year and recently the tumbler has been making a lot of noise and other movements while on cycle. Have had to take the back off and replace some parts on the new dryer because they wouldnt cover it in the warranty.

I have owned my Kenmore washer and dryer for 8 years now and absolutely love them. I have had no issues at all and both washer and dryer machines are very efficient. Im looking forward to buying another set soon and we will absolutely stay with the Kenmore brand.

I always get the most powerful wash even on the delicate cycle. My clothes always come out clean and after the wash they seem almost dry because the washer sucks up so much water. Its wonderful. It cuts down dryer time which saves money. I have been able to overload the washer, even though I shouldnt in a rush. I was able to wash two queen comforters with pillow cases and sheets from two beds. Yes thats bad to do but somehow they still came out very clean even with little run to move. Its very neat looking. Fits any laundry room from basement rooms to the most high end laundry rooms. Is it the sleekest Ive seen? No but its very simple but shows you care (If that makes sense). I have buy the washer though many tough washers (from overloading) and all the clothes still come out clean and the washer doesnt wobble like others might.