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More Articles
washer cannot select certain loads
If you're experiencing difficulty selecting certain load options on your washer, there are a few troubleshooting steps you can try before considering a replacement:
-
Power cycle: Sometimes, electronic glitches can occur that prevent certain functions from working properly. Try unplugging the washer from the power source for a few minutes and then plugging it back in. This can sometimes reset the system and resolve minor issues.
-
Control lock: Check if the control lock feature is enabled. Some washers have a control lock option that can inadvertently be activated, preventing you from selecting certain options. Look for a control lock button or an icon on the control panel. If it's enabled, refer to your washer's manual to learn how to disable it.
-
Clearing error codes: If your washer is displaying an error code related to the issue, consult your owner's manual for instructions on how to clear or troubleshoot the specific error code. Error codes can sometimes prevent certain load options from being selected.
-
Contact customer support: If the above steps don't resolve the issue, it's best to contact the customer support or technical support for your specific washer brand and model. They can provide you with more tailored troubleshooting steps or advise on any potential repairs needed.
If, after attempting these troubleshooting steps, you are still unable to select certain load options, it may indicate a more significant problem with the washer. At that point, it might be necessary to consider repair or replacement options based on the cost and feasibility of the fix.
If you're experiencing difficulty selecting certain load options on your washer, there are a few troubleshooting steps you can try before considering a replacement:
-
Power cycle: Sometimes, electronic glitches can occur that prevent certain functions from working properly. Try unplugging the washer from the power source for a few minutes and then plugging it back in. This can sometimes reset the system and resolve minor issues.
-
Control lock: Check if the control lock feature is enabled. Some washers have a control lock option that can inadvertently be activated, preventing you from selecting certain options. Look for a control lock button or an icon on the control panel. If it's enabled, refer to your washer's manual to learn how to disable it.
-
Clearing error codes: If your washer is displaying an error code related to the issue, consult your owner's manual for instructions on how to clear or troubleshoot the specific error code. Error codes can sometimes prevent certain load options from being selected.
-
Contact customer support: If the above steps don't resolve the issue, it's best to contact the customer support or technical support for your specific washer brand and model. They can provide you with more tailored troubleshooting steps or advise on any potential repairs needed.
If, after attempting these troubleshooting steps, you are still unable to select certain load options, it may indicate a more significant problem with the washer. At that point, it might be necessary to consider repair or replacement options based on the cost and feasibility of the fix.
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