Henry Uihlein, Sr. founded U-Line Corporation in 1962 as an outgrowth of Ben-Hur Freezers. Henry developed and patented the first under counter residential ice maker, selling door-to-door. While our products have evolved over the last 5 decades, one thing remains the same U-Line resides proudly in America's Heartland in Milwaukee, Wisconsin, USA.

Refrigerator Troubleshooting

Product Is Freezing. 
Because product in contact with the rear wall may freeze, ensure no product is touching the rear wall. Adjust the temperature to a warmer set point. 

Product Is Not Cold Enough. 
Air temperature does not indicate product temperature. Adjust the temperature to a cooler set point. Ensure unit is not located in excessive ambient temperatures or in direct sunlight. Ensure the door is closing and sealing properly. Ensure the interior light has not remained on too long. Ensure nothing is blocking the front grille, found at the bottom of the unit. Ensure the condenser coil is clean and free of any dirt or lint build-up. 

Digital Display and Light Do Not Work. 
Ensure power is connected to the unit. If the unit is cooling, it may be in Sabbath mode. 

Interior Light Does Not Illuminate. 
The light bulb may be defective. If the unit is cooling, it may be in Sabbath mode. 

Light Remains on When Door Is Closed. 
For glass door models, press the light icon and close the door. Check reed switch. 

Unit Develops Frost on Internal Surfaces. 
Frost on the rear wall is normal and will melt during each off cycle. If there is excessive build-up of 1/4" or more, manually defrost the unit. Ensure the door is closing and sealing properly. High ambient temperature and excessive humidity can also produce frost. 

Unit Develops Condensation on External Surfaces. 
The unit is exposed to excessive humidity. Moisture will dissipate as humidity levels decrease. 

Digital Display Functions, But Unit Does Not Cool. 
Ensure the unit is not in "Showroom Mode." Momentarily unplug or interrupt power supply to the unit.