Ambiance makes some of the best quality pyramid flame heaters we have seen.

Gas Patio Heater Troubleshooting

Patio Heater Troubleshooting 
Here are some sure signs that your patio heater isn’t working properly: 
• The heater won’t start 
• A gas patio heater won’t start with the ignition switch but can be lit with a match or lighter 
• The heater stops working after a few minutes 
• Reduced heat output and/or flame production 

Starting issues or reduced heat production 
Outdoor furniture and fixtures accumulate dust, dirt, and debris. When these elements stack up on a patio heater’s gas or electric heating element, the heater may have starting issues or reduced heat production. If your patio heater has these issues, cleaning it could be all you need to do. 
To clean the burner or heating elements, remove the emitter screen to expose the burner or element. Because these should be kept dry, use compressed air to blow off dust and dirt instead of a damp cloth. Reattach the screen. 
To clean a gas burner’s individual ports, remove the emitter screen and take a pipe cleaner or straw brush to remove dirt and debris. Once clean, reattach the screen. 

Gas heater doesn’t stay lit or heat production is reduced 
A gas patio heater requires proper gas pressure to function properly. Without it, the pilot tube and burner may not receive enough gas to keep the heater lit, or the burner’s flame and heat production will be reduced. Low gas pressure is usually caused by broken, kinked, or otherwise damaged gas lines. 
To fix damaged gas lines, first visually inspect all the heater’s gas lines, inside and out, that connects to the primary gas source. Kinked lines are easy to spot, but cracked or broken lines that produce leaks may be more difficult. You can use a leak detection spray to make leaks more visible. 
Any damaged lines should be replaced. To do this, use a wrench to loosen and remove both ends of the gas line connections. Then connect both ends of the new gas line to the heater and tighten them with the wrench. 

The electric heater doesn’t start, or starts but doesn’t work right 
Damaged or corroded wiring is one of the most common causes of electric patio heater problems. This includes everything from the heater not starting at all to a whole host of malfunctions while it’s running. 
Signs of damaged wires include corrosion, frayed wire, and broken wire insulation. Exposure to the elements, rodent infestation, or simply age can lead to wire issues. A wall-mounted patio heater’s electrical wiring is especially prone to damage from birds if they build nests on top of them. 
Damaged wiring can’t be fixed. It has to be replaced. If you’re comfortable splicing new wires with wire connectors, you can DIY. Otherwise, hire a professional electrician or electric appliance repair professional to replace the wires. 

The propane igniter won’t fire up the heater 
Many gas patio heaters are equipped with a spark igniter (a.k.a. sparker), a small electrode that ignites the pilot light to get things started. Over time, spark igniters fail. If you can successfully start the heater with a match or lighter, the igniter is probably the problem. 
To test the spark igniter, use a screwdriver to remove the screws holding the screen around the main burner (a.k.a. emitter screen). This will expose the ignition assembly, which consists of the spark igniter, pilot tube, and thermocouple. Hold down the ignition switch to visually inspect for a spark. If no spark is detected, you may need to replace the igniter. 
To replace the spark igniter, note that it is usually secured to the ignition assembly by a single retainer nut that can be removed with a wrench. On the other end, it’s usually linked to the ignition switch wiring with a push-in connector that can be easily pulled out by hand. Once you remove the old spark igniter, simply reverse the process to install the new one. You can purchase a universal igniter compatible with all patio heaters, or one designed for your heater’s specific brand.