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A.O. Smith Water Heater Repairs
A.O. Smith Water Heater Repairs

A.O. Smith Water Heater Repairs

If you're looking for help fixing your A.O. Smith Water Heater, look no further! Our comprehensive A.O. Smith Water Heater repair guide will explain common issues, provide tips, and maybe show you how to repair your appliance.

For the home, kitchen and beyond, A.O. Smith manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of A.O. Smith appliance repair from experienced professionals, your local Appliance Helper can help.

AO Smith Water heater not heating 
Some gas water heaters have a thermocouple. The thermocouple detects the pilot flame. If the thermocouple does not detect a flame, it will prevent the gas valve from opening. The gas valve opens to allow gas to enter the burner. If the gas valve does not open, the burner will not light, and the water heater will not heat. First, ensure that the ignition source is working properly. Second, ensure that the gas valve has pressure. If the ignition source is working, and the gas valve has pressure, consider replacing the gas valve and thermostat. 

AO Smith Water heater leaking 
The temperature and pressure relief valve opens to stabilize temperature or pressure of the water heater if the temperature or pressure exceeds the proper level. The temperature and pressure relief valve opens at a set temperature. This temperature is indicated on the water heater. If the temperature and pressure relief valve leaks even though it has not reached the indicated relief temperature, replace it. The drain valve can be opened to drain the water heater for maintenance or to flush out mineral deposits from the tank. If the drain valve is leaking, drain the tank and replace the drain valve. 

AO Smith Water heater not lighting 
Some water heaters use an igniter to ignite the gas. If the igniter fails, the burner will not light. To determine if the igniter is defective, first make sure the igniter is getting voltage. If the igniter is getting voltage, but it doesn’t glow, this indicates that the igniter is defective and should be replaced. The pressure switch closes when the proper airflow is achieved, signaling the control board to continue the ignition process. If the pressure switch is defective, the ignition process will stall, and the water heater will not light. 

AO Smith Water heater too hot 
The thermostat determines the maximum water temperature setting. If the thermostat is defective, the water temperature may not be set at the proper level. To determine if the thermostat is defective, assess hot water temperature from the nearest faucet. If the water temperature is hotter than the selected thermostat setting, this indicates that the thermostat is defective. If the thermostat is defective, replace the gas valve and thermostat assembly. We recommend a set temperature of 120 degrees or fewer to prevent the risk of scalding.



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Product Reviews:

After 5 years of great service our water heater started acting up. The plum
After 5 years of great service our water heater started acting up. The plumber says 15 days until they can come out to fix, A. O. Smith stood behind the warranty and sent the much needed parts next day. I mean the very next day at no cost not even for shipping. I've never dealt with a warranty issue this easily. Simple install, Great company, great customer service. I look forward to many more years using their products.
Published: November 1, 2019
S. of Anza, CA
Source: consumeraffairs.com

Installed an A.O. Smith water heater about a year ago for a customer. The u
Installed an A.O. Smith water heater about a year ago for a customer. The unit failed at the dielectric fitting. After speaking to their customer service they issued a full exchange at Lowe's. I was expecting a hassle at Lowe's and it was painless. Great customer service all the way around. Thanks.
Published: January 16, 2019
Bruce of Sarasota, FL
Source: consumeraffairs.com

Hello. I have a A. O. Smith 50 Gal Gas Water Heater. I personally installed
Hello. I have a A. O. Smith 50 Gal Gas Water Heater. I personally installed it in 1990. The only thing that I had to do is replace the thermocouple once. It has never leaked or had any other problems. This is probably unheard of but true. 27 years and still no problems. I am going to replace it soon only because of its age. True story. I don't know if the new A.O. Smith Water Heaters are as good as the one I have, but I will buy another of the same.
Published: December 14, 2017
Dennis of Michigan City, IN
Source: consumeraffairs.com

I bought a lifetime warranty water heater 19 years ago. It sprung a leak an
I bought a lifetime warranty water heater 19 years ago. It sprung a leak and A.O. Smith gave me a brand new water heater at no cost. I called A.O Smith and they gave me a return authorization number. I took that and the old water heater back to Lowe's. Lowe's gave me a store credit for a water heater comparable to the one I bought in 2000. I paid $269 back in 2000 and Lowe's gave me a store credit for $500. I added another $200 and bought an A.O. Smith heat pump water heater. They do not offer lifetime warranties anymore but hopefully my new one will last another 19 years. My new one has a 10 year warranty.
Published: September 24, 2019
Scott of New Freedom, PA
Source: consumeraffairs.com

If you look at Consumer Reports, EVERY SINGLE WATER HEATER regardless of co
If you look at Consumer Reports, EVERY SINGLE WATER HEATER regardless of company or brand is junk and easily breaks. So how you do buy a water heater? Do without a water heater? Boil water instead? Also consider many THOUSANDS of these are sold without problem, so occasionally there is a bad apple. Luck of the draw. I just got a AO Smith but I had one before that lasted for years. I just converted to gas so who knows. Yes I'm nervous... but Rheem also had its share of complaints so it's all luck of the draw. I won't be getting tankless -- the more parts and components, the more can break. I do agree you should get one with the longest warranty possible.
Published: February 25, 2018
Luke of Winter Haven, FL
Source: consumeraffairs.com

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