I got the box in four days which is excellent. I was worried about shipping damage but the packaging is done very well. I thought it would take a few hours to build but I completely assembled in 30 min. Unless you are young and very strong, I suggest you have someone help you. Seasoning took some time but was simple. My first cook was great. Strange to say but I think the food tastes better than cooking inside. And it really is cool cooking with this much space. Griddle is very well built. I really love this thing. One thing is you really need to take care of it and clean it after every cook. This is a must have.

I've had my Blackstone for a year now and absolutely love it. So much that I cook on it in the winter. Our summer parties now consist of me cooking a meal on it. Christmas breakfast we had our large family over. I cooked pancakes, eggs, sausage, hash browns and biscuits all on my Blackstone. I can't say enough about it. It cooks great, heats up nicely, easy to scrape and clean, easy to initially season, feeds a lot of people and it's fun to cook on!

So fun and easy to cook on this griddle. I barely use my stove top or grill anymore! Smash burgers are now a regular on the menu. Used to have to do those either in a skillet indoors (what a mess) or on a stainless flat top added to the grill (that works but a real pain to clean up). Veggies, pancakes, seared salmon, you name it...this flat top gets it done.

Ordered this product online and received it within 2 weeks, unfortunately it was missing parts. The Ignition Switch was not included. I registered my griddle online, and sent an email provided should I have any issues. It has been a week and have yet to receive any response from Blackstone. Love the griddle, would love it even more if I had all of the necessary parts and if Blackstone would actually respond to my email. I would recommend this product, but poor customer service thus far.

Excellent quality, excellent cooking. I love everything about this product. Great manufacturing. My 3 star review is for Blackstone themselves as a company, for thinking that putting a giant 2 foot sticker on one of the side tables was a good idea. I have spent the last half hour trying to get the remaining sticker and glue off of the table. Next time a piece of paper and a few small pieces of tape will work just fine. But overall, absolute banger of a product. I love it.