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Blaze Appliances
Blaze Appliances

Blaze Appliance Troubleshooting

Blaze first came from a simple shared love of high-quality, outdoor living spaces designed to delight people of all ages, and they had ideas to bring in something really special. Joining the Blaze team means coming to work every day prepared to help their customers find luxury outdoor living, affordably. The ultimate summer entertainment activities might mean something different to everyone, but some people enjoy time with friends and family while cooking great food on the grill.


Gas Fireplace Troubleshooting

Old Batteries 
Depending on the type of gas fireplace you own, you may have a remote or receiver that run on batteries. If the batteries in either of these are dead, it could prevent your fireplace from igniting. It’s worth testing your batteries to make sure you don't just need a fresh set. 

Tripped Circuit Breakers  
When the electrical wiring in your house has too much current running through it, circuit breakers "trip," or cut off the flow of power to prevent the circuit from overheating. Check your breaker box and reset any tripped breakers you come across. 

Gas Valves  
Make sure that your gas valve is open and in the on position to ensure the flow of gas to your fireplace. This should be located in the firebox. If you have an older model, a key in the wall or floor should be nearby. 

Propane Tanks & Natural Gas Lines 
If your gas fireplace relies on a propane tank, ensure that it is in the on position and delivering gas; there will be a knob on top of the tank that controls this. If turning the knob to the on position doesn't open the gas flow, contact your propane supplier. The tank may be exhausted. 

Pilot Light 
Pilot lights ignite the gas as it is delivered to the fireplace unit. Pilot lights can be blown out by an interrupted flow of gas or from a strong draft. When relighting it, make sure that you follow the manufacturer's instructions carefully. Another common issue with ignition is a dirty pilot light orifice, caused by a buildup of soot and dirt. If you have successfully re-lit your pilot light, ensured that the orifice is clean, and the fireplace still refuses to ignite, there could be an issue with the thermopile, thermocouple or wiring. 

Thermocouple, Thermopile, and Wiring 
The thermocouple is a metal probe that controls the gas valve, sensing the temperature and generating electricity to ignite the gas if necessary. Ensure that it is screwed in tightly and in the correct position. The thermopile, like the thermocouple, is a temperature sensor that generates electric voltage. They are commonly found on newer gas fireplace models in place of a thermocouple. If you have exhausted other solutions and believe you need to test or replace a component like this, make sure the other causes have been ruled out and call a professional to handle it. They will test to ensure your thermocouple or thermopile are working, and fix any loose or inadequate wiring. 

Thermostat 
Make sure that the thermostat is set properly; often, the issue is that the thermostat is set lower than the temperature in the room. Adjusting this to the correct temperature can sometimes solve the ignition problem.


Gas Grill Troubleshooting

Insufficient Fuel IN Propane Tank 
If your grill igniter is not working, there is a possibility of not having enough fuel or low fuel in the propane tank. Full LP tank allows sparks to come through the burner gas. So it is necessary to keep enough fuel in the propane tank. Now check your propane tank by following our below methods. 
Solutions: 
At first, have to inspect the propane tank from the gas hose.  
Also, turn the valve counterclockwise to open it. 
Now check the tank water there is enough fuel or not. But before, don’t forget to check the surface of the whole LP tank. 
For that, just rotate the tank and see if there is any damage or dents there. You should fill the tank unless repairing t it. If needed, replace the tank. 
Now connect the empty yank with a supply tank. Use connector hose in this case. 
Fill the tank up to 80%.  
Now screw the valve again tightly and connect the tank with the gas hose. If you take it hard, contact the local gas station.  
 
Gas Leaked or Low Gas Flow 
If the LP tank process does not work, it’s time to check the gas line. The ignite problem may occur if there is a leaking gas line in the appliances. Also, low gas flow leads to this problem. Now the questions how you can check them both process. Don’t worry. Just go through the following methods. 
Solutions: 
Take a match or lighter to check if the burner is getting normal gas flow.  
Now turn in the gas and put the flame on the burner.  
If the burner gets lights, it means there has normal gas flow. If the burner doesn’t light, check whether there is gas leaked. 
To do that, turn off all burners and open the gas lid. 
Also, turn off the valve.  
Now, take the soapy solution water and brush it on the gas line connections. 
Turn on the valve. If bubbles come, be sure that there is gas leaking. Here you have to repair or replace the leaked components. 
If bubbles do not come, it may be a clogged burner problem.  
 
Blocked Burner Tubes 
You should not avoid checking the burner if there is any clogged debris. Blocked burners will easily bring the ignition problem. Also, unbalanced burners connections cause this issue. Anyway, it needs to clean the burner correctly. We have described the methods. Here you go: 
Solutions: 
First of all, shut off the tank valve and remove Braze grill burner valves.  
Removed the flame tamers and cooking grates. Check if there is any corroded burner. If so, braze grill burner replacement process will work in this case. 
Now start cleaning. Take a stainless steel bristle grill brush and clean the debris from the outside surface first. 
Then, disconnect the tubes from the burner.  
Clean the inside of burner tubes properly. Use a long and stiff wire in this case. 
After cleaning, reassemble the burner correctly. If the process to not works, it’s time to check the regulator hose.  

Faulty Regulator 
If there is a problem with your blaze grill regulator, the igniter will stop working. Sometimes, the regulator hose is stuck closed and prevents emitting the gas to the burner. Only, gas grill regulator reset will relieve from faulty regulator problem. Here is the process described below: 
Solutions: 
At first, turn off all the burners. 
Open the gas grill. 
Now shut off the valve of the propane tank by turning it clockwise.  
Then, unscrew the regulator hose from the LP tank. 
This time turn all the valves in a high position. 
Leave this for about 5-10 minutes to clear the pressure from the gas line.  
Now turn off all control knobs. 
Re-connect the regular hose to the propane tank. 
Then, slowly open the LP tank valve. 
The regulator is being reset. Try lighting the burner with the lighter or match.  

Damaged Battery 
There may have a damaged battery if the problem is not solved after resetting the regulator. If your gas grill igniter not sparking, you have to go through Braze grill battery replacement procedures. Don’t get hassle. We have already described all methods to replace the igniter battery. 
Solutions: 
Start turning off all the control knobs and let the gas grill be cool for a while. 
Next, turn the valve clockwise on the propane tank to get it to shut off. 
Now, you may find a battery compartment on the side of the appliance. Turn counterclockwise the battery cover to remove it. 
Then, replace the old battery with the brand new one. 
Then, reconnect the battery cover and screw to clockwise. 
 
Defective Spark Module Or Insulator 
If there are cracked insulators in any igniter electrode, it limits the sparking of the burner. Ultimately burner fails to ignite the gas. Also, a defective spark module causes the same situation. You should measure the DC voltage between the electrode and the burner regularly. Have a look at the processes. 
Solutions: 
First of all, remove the battery cover. Also, remove the battery and mounting nut at the same time.  
Now disconnect the spark module and the wires. 
Then reconnect the battery and cover it with the battery cap again. 
Take a multimeter and touch one probe to the module spade.  
Besides, touch the other probe to the bare metal. 
If you don’t find any voltage there, replace the spark module. 
In the case of the damaged insulator, it would be better to replace it. For that, contact Braze grills customer service. 
 
Rained Igniter System 
If your gas grill igniter system has just rained, it prevents igniter electrodes from generating sparks. Anyway, dry out the igniter system by the below methods: 
Solutions: 
Before starting, turn off all the burners.  
Then take a clean, dry cloth. Start wiping from the igniter tip.  
Don’t forget to wipe out the wire to the back of the control panel.  
There may enter water into the battery compartment also. So, wipe the complete battery area properly. 
Also, dry out the cooking grates, flames temper, and burner tubes. 
Make sure there has no water in any compartment of the gas grill. 

SOURCE: fireplacehubs.com



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Product Reviews:

This is the best built grill that I have purchased. After several new home
This is the best built grill that I have purchased. After several new home builds and premium grills installed I bought the Blaze after doing my research and was amazed in the quality of the product. Everything about this grill is well built, easy to clean and made to last for years. I am ordering another grill with access doors for my new home that I will hopefully retire in. Thanks for offering this product.
Published: February 17, 2022
David
Source: bbqguys.com

I looked around for a long time and wanted something that was well built an
I looked around for a long time and wanted something that was well built and that it is. This grill is more heavy-duty than anything I have seen. Due to the heavy construction it does take longer to heat up. Lighting is another plus as most of my grilling is in the evening. This is a nice addition to my outdoor cooking area. I have two other grills a green egg and an infrared grill. I plan to do rack of lamb tonight on the blaze for the first time. I will braze the lamb on the infrared grill and set the Blaze to low heat. Everything I have tried has turned out well. The only problem I encountered is only two screws hold the grill to the cart in the front. Nothing in the back so when moving the grill around the back end will shift to the left or right and if you don't have the cart shelves set just right it will interfere closing the shelf.
Published: July 19, 2021
John
Source: bbqguys.com

Top notch! This grill is the real deal. Industrial construction, even heat,
Top notch! This grill is the real deal. Industrial construction, even heat, great range of temperatures, and a cool look... who could ask for more? You'll love your purchase!
Published: May 6, 2022
Michael
Source: bbqguys.com

I bought this grill from BBQ guys about 6 years ago. I've loved cookin
I bought this grill from BBQ guys about 6 years ago. I've loved cooking on the grill. It has an even heat stainless grates are very solid. There has been no wear on the cooking grates at all. I had some issues with the burners beginning to rust and some holes forming in the flame tamers. I sent pictures to Blaze and explained the issue. No questions asked the mailed me 3 new burners and 3 new flame tamers. Had them in hand within a few days. It was about $1K in parts and they replaced them without flinching. A good product with a great warranty that they honor. Definitely recommend.
Published: December 31, 2021
Anthony
Source: bbqguys.com

What a terrific grill. Solid, well-built, and great looking. More important
What a terrific grill. Solid, well-built, and great looking. More importantly, it cooks very evenly across the entire cooking area. The burners and grates and SOLID!!! (Take them out before you try to lift this puppy - they are incredibly heavy, which bodes quite well for their durability). Just tried the rotisserie and it works like a charm.
Published: May 27, 2021
Joe
Source: bbqguys.com

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