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Dishwasher Error Codes

No Error Codes For This Product At This Time.

Machine does not start. 
• Power cable is unplugged. >>> Check if the power cable is plugged in. 
• Fuse is blown. >>> Check the fuses in your house. 
• Water is cut. >>> Make sure that the water inlet tap is open. 
• Door of the machine is open. >>> Make sure that you have closed the door of the machine. 
• On / Off button is not pressed. >>> Make sure that you have turned on the machine by pressing the On / Off button. 

Dishes are not washed clean 
• Dishes are not placed orderly in the machine. >>> Load the dishes as described in the user manual. 
• Selected programme is unsuitable. >>> Select a programme with a higher temperature and cycle time. 
• Impellers are stuck. >>> Prior to starting the programme, turn the lower and upper impellers by hand to make sure that they rotate freely. 
• Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged with food remnants such as lemon pips.  
• Filters are clogged. >>> Check if the filter system is clean.  
• Filters are installed incorrectly. >>> Check the filter system and make sure that it is installed correctly. 
• Baskets are overloaded. >>> Do not overload the baskets in excess of their capacity. 
• Detergent is stored under unsuitable conditions. >>> If you are using powder detergent, do not store the detergent package in humid places. Keep it in a closed container if possible. For ease-of-storing, we recommend you to use tablet detergents. 
• Detergent is not sufficient. >>> If you are using powder detergent, adjust the amount of detergent according to the soiling degree of your dishes and/ or programme definitions.  
• Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the machine. 
• Detergent dispenser lid is left open. >>> Make sure that the detergent dispenser lid is closed tightly after adding detergent. 

Dishes are not dry at the end of cycle 
• Dishes are not placed orderly in the machine. >>> Place your dishes in a way that no water will accumulate in them. 
• Rinse aid is not sufficient. >>> Check the rinse aid indicator and add rinse aid if necessary. Increase the rinse aid setting if there is enough amount of rinse aid in the machine. 
• Machine is unloaded right after the programme is over. >>> Do not unload your machine right after washing process is completed. Slightly open the   door and wait for evacuation of the steam inside for a while. Unload the dishes after the pieces cool down to a touchable level. Start unloading process from the lower basket. Thus, dropping of water remained on a piece at upper basket onto the pieces at lower basket is prevented. 
• Selected programme is unsuitable. >>> Since rinsing temperature is low at programmes with short duration, drying performance will also be low. Select programmes with longer duration for a higher drying performance. 
• Surface quality of the kitchen utensils is deteriorated. >>> Desired washing performance can not be obtained at kitchen utensils with deteriorated surfaces and it is not suitable to use such utensils in terms of hygiene as well. Also, water can not flow easily on deteriorated surfaces. It is not recommended to wash such kitchen utensils in dishwasher. 

Tea, cafe or lipstick stains remain on dishes. 
• Selected programme is unsuitable. >>> Select a programme with a higher temperature and cycle time. 
• Surface quality of the kitchen utensils is deteriorated. >>> Tea and cafe stains or other dye spots may not be cleaned in dishwasher when they have penetrated in deteriorated surfaces. Desired washing performance can not be obtained at kitchen utensils with deteriorated surfaces and it is not suitable to use such utensils in terms of hygiene as well. It is not recommended to wash such kitchen utensils in dishwasher. 
• Detergent is stored under unsuitable conditions. >>> If you are using powder detergent, do not store the detergent package in humid places. Keep it in a closed container if possible. For ease-of-storing, we recommend you to use tablet detergents. 

There is a different odour in the machine 
• Filters are clogged. >>> Check if the filter system is clean.  
• Dirty dishes are kept in dishwasher for 2-3 days. >>> If you are not going to start the machine right after you have put the dishes into it, remove the remnants on the dishes and run the Prewash programme without detergent every 2 days. In such cases, do not close the door of the machine completely in order to avoid odour build up in machine. You can also use commercially available odour removers or machine cleaners.

My dishwasher will not switch on? 
Ensure that the cable is correctly plugged into the power outlet. 
Check that the door is properly closed. 
Check that the fuse is working in the plug. 

Water does not flow into my dishwasher? 
Check if the water tap is open. 
Ensure that the supply hose is not buckled and has a clear route. 

Water remains in my dishwasher? 
Ensure that the drain hose is properly placed and has a clear route. 
Clean all filters as described in the use and care manual. 

My dishwasher does not dry dishes properly? 
Check that the dishes are properly stacked in the machine. 
Increase the amount of rinse aid indicator and/or refill the rinse aid dispenser. 
Do not empty your dishwasher immediately after washing. 
Open the door slightly so that the steam can escape. 
Begin with unloading the dishwasher when the dishes are only hand warm. 
Empty the lower rack first. This prevents water from dripping off dishes in the upper rack. 
In short period programs, the wash temperature and therefore the cleaning performance is lower. Choose a program with a longer wash time. 
Evaporation of water is more difficult with cutlery and/or dishes with worn surfaces, which are not suitable for dishwashers. 

My dishes are not clean? 
Check that the dishes are properly stacked in the machine. 
Select a program that washes at a higher temperature or for a longer time period. 
Check that the spray arms can move freely. 
Clean all filters as described in the manual. 
Check if all filters are placed properly. 
Clean the spray arms as described in the manual. 
Do not overload the racks. 
Store detergent in a dry location. Close the lid of the container securely. 
Increase the amount of detergent as per the program table. 
Increase the amount of rinse aid and/or refill the rinse aid dispenser. 
Always ensure that you close the detergent dispenser lid after pouring in the detergent. 
Cutlery with worn surface is not suitable for dishwashers. 

My dishwasher doesn’t clean tea and coffee stains? 
Select a program that washes at a higher temperature or takes a longer amount of time. 
Bleachers in cleaners lose their efficiency when stored under unfavorable conditions. Store detergents in a dry location. Close the lid of the container securely. 

My dishwasher leaves calcium streaks and a misty appearance on glassware? 
Increase the amount of rinse aid and/or refill the rinse aid dispenser. 
Ask you water supplier for local hardness in grains per gallon or ppm. Use a higher phosphate content detergent for hard water. 
Check whether the lid of the salt container is firmly closed. Use the funnel to pour in special salt. Begin the Rinse and Hold program right after filling in the salt. After the program is complete, check whether the lid may have loosened. 

My dishwasher leaves a milky appearance or a rainbow on glassware (glass corrosion)? 
Use a smaller amount of detergent. 
Compare the water hardness level setting on the dishwasher with the stated values from the local water supplier. 
When water hardness is low (below 7 American degrees of hardness or 106 part per million), do not use salt, even if your dishwasher has a water softener. 

The pattern on my glasses, china and porcelain fade? 
Glasses, porcelain and cutlery of this type are not suitable for dishwashers. 

My dishwasher leaves rust stains on and destructs the surface of cutlery? 
Salt can destroy metal surfaces and cause rust damage. Check whether the lid of the salt container is firmly closed. Use the funnel to pour in special salt. 
Begin the Rinse and Hold program right after filling in the salt. After the program is complete, check whether the lid may have loosened. 
Remove coarse dirt under running water and carry out the Rinse and Hold program every 2 days without detergent. 
Check the grounding of the system. Static electricity may eat holes into metal and cause irreparable damages to surfaces. 
Rust on such items cannot be avoided. Cutlery or dishes of this type are not suitable for dishwashers. 
Rusty dishes may "infect" other items. Cutlery or dishes of this type are not suitable for dishwashers. 

My dishwasher has an unpleasant smell? 
The smell of a new machine disappears after a few wash cycles with detergent. 
Clean all filters as described in the use and care manual. 
Remove coarse dirt under running water and carry out the Rinse and Hold program every 2 days without detergent. 
Regularly clean the door gasket with a damp cloth to remove food particles and other debris. Use a gentle household cleaner for the outside and the door seals, and rinse thoroughly. 

Detergent residue remains in the dispenser? 
Ensure that the detergent dispenser is dry before filling it. 
Pour the detergent in just before washing. 
When loading the dishwasher, take care to ensure that you do not accidentally block detergent cup with large dishware or utensils. 
Store detergents in a dry location. Close the lid of the container carefully. 
Clean the spray arms as described in the use and care manual. 
Make sure spray arms rotate freely. 
Terminating the cycle early can leave detergent residue in the dispenser.

Dryer Error Codes

CODE: Er 01 
PROBLEM: The tumble dryer door has been opened while the machine is running 
FIX: Close the door. Do not open the door until the program is completed 
 
CODE: Er 02 
PROBLEM: Overflow switch error 
FIX: Check for water leakage. Check the overflow switch operation. Check wiring to overflow switch 
 
CODE: Er 03 
PROBLEM: Not used, idle 
FIX: Not used 
 
CODE: Er 04 
PROBLEM: Door temperature sensor (NTC) has exceeded 60˚C 
FIX: The door sensor has exceeded a safe temperature, the compressor will stop for five minutes. Restart program after cool down. The front thermistor is defective or the control is recieving a false reading. Check wiring to thermistor. Replace the thermistor 
 
CODE: Er 05 
PROBLEM: Start/Pause/Cancel buttom pressed during program 
FIX: Restart program 
 
CODE: Er 06 
PROBLEM: Compressor temperature sensor (NTC) has exceeded safe limits 
FIX: The compressor sensor has exceeded a safe temperature, the compressor will stop for four minutes. Restart program after cool down. The compressor thermistor is defective or the control is recieving a false reading. Check wiring to thermistor. Replace the thermistor 
 
CODE: Er 07 
PROBLEM: Not used, idle 
FIX: Not used 
 
CODE: Er 08 
PROBLEM: Drying program has exceeded the maximm permitted time 
FIX: For cotton and synthetic programs the limit is 300 minutes . Restart the cycle after cool down and test again 
 
CODE: Er 09 
PROBLEM: Mains supply voltage too low, less than 165 Volts 
FIX: Corrrect mains supply voltage 
 
CODE: Er 10 
PROBLEM: Mains supply voltage too high, greater than 265 Volts 
FIX: Corrrect mains supply voltage 
 
CODE: Er 11 
PROBLEM: Compressor temperature sensor (NTC) has exceeded maximum permitted operation limits 
FIX: The compressor NTC can only operate with up to 40 instances of being over the maximum permitted temperature in a single program, if this limit is exceeded then this error code will be displayed anda cool down phase initiated. 
Restart program after cool down. The compressor thermistor is defective or the control is recieving a false reading. Check wiring to thermistor. Replace the thermistor 
 
CODE: Er 12 
PROBLEM: Rotary error 
FIX: Check operation rotary control 
 
CODE: Er 13 
PROBLEM: Not used, idle 
FIX: Not used 
 
CODE: Er 14 
PROBLEM: Humidity Sensor has exceeded the maximm permitted time 
FIX: For cotton and synthetic programs the limit is 300 minutes 
Restart the cycle after cool down and test again 
 
CODE: Er 15 
PROBLEM: Drum idle at the start of sensor drying programs 
FIX: Check operation of the drum. Check motor operation. Check drive belt 
 
CODE: Er 16 
PROBLEM: Door NTC or thermistor open circuit and the tumble dryer will halt 
FIX: The front door thermistor is defective or the control is not in contact with it. Check wiring. Replace the thermistor 
 
CODE: Er 17 
PROBLEM: Comperssor NTC or thermistor open circuit and the tumble dryer will halt, program aborted 
FIX: The compressor thermistor is defective or the control is not in contact with it. Check wiring. Replace the thermistor 
 
CODE: Er 18 
PROBLEM: Door NTC or thermistor short circuit and the tumble dryer will halt 
FIX: The front door thermistor is defective or the control is not in contact with it. Check wiring. Replace the thermistor 
 
CODE: Er 19 
PROBLEM: Comperssor NTC or thermistor short circuit and the tumble dryer will halt, program aborted 
FIX: The compressor thermistor is defective or the control is not in contact with it. Check wiring. Replace the thermistor 
 
CODE: Er 20 
PROBLEM: Rotary control turned while the dryer is in operation 
FIX: Restart program

Range Error Codes

For those who want to know what are the flashing error codes on the screen/touch panel, here they are: 

E01 - ADC short circuit error .
E02 - SR10 short circuit error .
E03 - PT 500 error (this is the thermo-sensor in the oven) .
E04 - Electric board temperature error .
E05 - Touch board communication error (you need to replace the touch panel) .
E06 - Door lock error .
E07 - Oven too hot.

Oven emits steam when it is in use 
It is normal that steam escapes during operation. This is not a fault. 

Product emits metal noises while heating and cooling. 
When the metal parts are heated, they may expand and cause noise. This is not a fault. 

Product does not operate. 
The main fuse is defective or has tripped. Check fuses in the fuse box. If necessary, replace or reset them. 
Product is not plugged into the (grounded) socket. Check the plug connection. 
Buttons/knobs/keys on the control panel do not function. Keylock may be enabled. Please disable it. 

Oven light does not work.  
Oven lamp is defective. Replace oven lamp. 
Power is cut. Check if there is power. Check the fuses in the fuse box. If necessary, replace or reset the fuses. 

Oven does not heat. 
Function and/or Temperature are not set. Set the function and the temperature with the Function and.or Temperature knob key. 
In models equipped with a timer, the timer is not adjusted. Adjust the time. (In products with the microwave oven, timer controls only microwave oven) 
Power is cut. Check if there is power. Check the fuses in the fuse box, If necessary, replace or reset the fuse.  

(In models with timer) Clock display is blinking or clock symbol is on. 
A previous power outage has occurred. Adjust the time / Switch of the product and switch it on again.

How do I set the clock on my range? 
Switch off at the mains and leave for at least 30 min to allow memory to clear. Then follow the setup procedure outlined in the user instructions. Please note; the main oven will not work without the clock set. 

After installation parts of my range are not working, why is this? 
Was the product installed by a qualified electrician/ Gas Safety Registered Engineer? After correct installation has been verified & if problem persists please refer to our Customer Service department on (800) 459-9848. 

Can I convert my gas range to LPG? 
Several of our ranges can be converted to LPG. Please contact an authorized service provider. 

How can I clean my range cooktops? 
The cleaning of sealed range cooktops should be done when they are cold. Wipe the range cooktops with a little household non-scratch cleaning cream following the circular grooved pattern on the range cooktop. Afterwards, wipe with a damp clean cloth, making sure that all the cleaner has been removed. Then dry by switching on for a few minutes. Apply a thin coat of cooking oil from time to time to provide a protective coating. 

What types of pans can I use on my ceramic cooktop? 
Use steel or heat-resistant glass pots. Do not use pots that have concave or convex bottoms. Do not use aluminum-bottomed pots. Do not use pots made from Boron glass or Pyrex, which are generally oven type containers. 

What kind of pans should I use on my ceramic cooktop with maximum efficiency? 
For maximum efficiency, you can use pans that match the diameters of the elements. If the pan is too small energy is wasted. 

How should I clean a ceramic cooktop? 
Ceramic cooktops should be cleaned with a wet cloth while still warm using special cleaning products. 
Cleaning should be carried out using a clean damp soapy cloth. 
To remove stubborn stains or food deposits use a glass scraper. These can also be used in order to get rid of easily-removable dirt deposits when cooking plates are still warm. Remember that the blade should be sharp and replace worn blades. Do not run the blade along the edge of the range cooktop.

Refrigerator Error Codes

No Error Codes For This Product At This Time.

The refrigerator does not operate  
Is the refrigerator properly plugged in? Insert the plug to the wall socket. 
Is the fuse of the socket which your refrigerator is connected to or the main fuse blown out? Check the fuse. 

Compressor is not running  
Protective thermic of the compressor will blow out during sudden power failures or plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator has not been balanced yet. 
Your refrigerator will start running approximately after 6 minutes. Please call the service if your refrigerator does not startup at the end of this period. 
The fridge is in defrost cycle. This is normal for a full-automatically defrosting refrigerator. Defrosting cycle occurs periodically. 
Your refrigerator is not plugged into the socket. Make sure that he plug is inserted tightly to the wall socket. 
Are the temperature adjustments correctly made? There is a power failure. Call your electricity supplier. 

The fridge is running frequently or for a long time.  
Your new refrigerator may De wider than the previous one. I his is quite normal. Large refrigerators operate for a longer period of time. 
The ambient room temperature may be high. This is quite normal. 
The refrigerator might have been plugged in recently or might have been loaded with food. Cooling down of the refrigerator completely may last for a couple of hours longer. 
Large amounts of hot food might have been put in the refrigerator recently. Hot food causes longer running of the refrigerator until they reach the safe storage temperature. 
Doors might have been opened frequently or left ajar for a long time. The warm air that has entered into the refrigerator causes the refrigerator to run for longer periods. Open the doors less frequently. 
Freezer or fridge compartment door might have been left ajar. Check if the doors are tightly closed. 
The refrigerator is adjusted to a very low temperature. Adjust the refrigerator temperature to a warmer degree and wait until the temperature is achieved. 
Door seal of the fridge or freezer may be soiled, worn out, broken or not properly seated. Clean or replace the seal. Damaged/broken seal causes the refrigerator to run for a longer period of time in order to maintain the current temperature. 

Freezer temperature is very low while the fridge temperature is sufficient.  
The freezer temperature is adjusted to a very low temperature. Adjust the freezer temperature to a warmer degree and check. 

Fridge temperature is very low while the freezer temperature is sufficient.  
The fridge temperature is adjusted to a very low temperature. Adjust the fridge temperature to a warmer degree and check. 

Food kept in the fridge compartment drawers are freezing.  
The fridge temperature is adjusted to a very low temperature. Adjust the fridge temperature to a warmer degree and check. 

Noise similar to the sound of seconds heard from an analog clock is coming from the refrigerator.  
This noise is coming from the solenoid valve of the refrigerator. Solenoid valve functions for the purpose of ensuring coolant passage through the compartment which can be adjusted to cooling or freezing temperatures, and performing cooling functions. This is normal and is not fault cause. 

The operation noise increases when the refrigerator is running.  
The operating performance characteristics o f the refrigerator may change according to the changes in the ambient temperature. It is normal and not a fault. 

Vibrations or noise.  
The floor is not even or it is weak. The refrigerator rocks when moved slowly. Make sure that the floor is level, strong and capable to carry the refrigerator. 
The noise may be caused by the items put onto the refrigerator. Such items should be removed from the top of the refrigerator.

My refrigerator does not work? 
Check if the cable is correctly plugged into the power outlet. 
Check that all fuses are switched on. 

The internal lighting does not work? 
Check if the regulating thermostat is switched on. 
The light may be defective and needs to be changed. 

My refrigerator hums noisily? 
Check that the appliance is level. Level it with the adjustable feet, if necessary. 
Make sure that the appliance is not placed too close to the wall, and move forward if necessary.

Washer Error Codes

CODE: 01 
PROBLEM: Water inlet fault detected - washing machine will not fill 
FIX:
Check water supply to the washing machine is one 
Check fill hose is not kinked 
Check inlet valve filter 
Check water inlet valve 

CODE: 02 
PROBLEM: Drain error detected - washing machine will not drain 
FIX:
Check drain pump filter 
Check drain pump for blockage or restriction 
Check outlet hose for blockage or obstruction 
Check drain pump operation 
Check drain pump wiring 

CODE: 03 
PROBLEM: Heating error detected - washing machine will not heat water 
FIX:
Check wiring to wash heater and thermostats 
Check wash heater 
Check thermostats 

CODE: 04 
PROBLEM: Motor triac shorted 
FIX:
Check motor connector block 
check wiring 
Check electronic control 

CODE: 05 
PROBLEM: Temperature NTC error detected 
FIX:
Check temperature sensor wiring 
Check temperature sensor 

CODE: 06 
PROBLEM: Motor tacho fault 
FIX:
Check motor connector block 
Check wiring 
Check motor carbon brushes 
Check tacho connections 
Check motor 

CODE: 07 
PROBLEM: Door latching or lock error 
FIX:
Door not detected closed 
Check door is closed 
Check door catch and latch 
Check door lock writing 
Check door lock 

CODE: 09 
PROBLEM: Program selector fault 
FIX:
Check program selector connector 
Check wiring 
Check electronic control 

CODE: 10 
PROBLEM: Overfill detected - washing machine fills with too much water 
FIX:
Check level sensor connector block 
Check wiring 
Check electronic controller 

CODE: 11 
PROBLEM: Water heating fault detected - washing machine does not heat water 
FIX:
Check wiring to wash heater and thermostats 
Check wash heater 
Check thermostats 

CODE: 12 
PROBLEM: Door latch fault detected 
FIX:
Check door is closed 
Check door lock connector block 
Check wiring 

CODE: 13 
PROBLEM: Spin speed error detected 
FIX:
Check washing machine drive belt 
Check motor connector block 
Check wiring 
Check motor carbon brushes 
Check tacho connections 
Check motor 

CODE: 18 
PROBLEM: Incorrect mains frequency or voltage 
FIX: Check mains electricity supply