We purchased our Frigidaire convection oven at Home Depot about 3 years ago. It has worked great till tonight. We were baking potatoes for dinner (in what we thought was a 400 degree oven) when, after about 30 minutes, the oven started beeping non stop and 'F10' was flashing on the display. The stove top was very hot to touch and a strong electrical smell was filling our house. The oven window was dark brown. I opened the oven door, thinking there was an oven fire and the heat that came from the oven was overwhelming! I was unable to turn off the oven, so my husband finally tripped the breaker. After reading all the other reviews, we will be keeping the breaker off and getting a new oven tomorrow!!

Run, dont walk away from this deplorable company. I replaced ALL my kitchen appliances October 2016 with the Frigidaire Gallery series through Home Depot. Ive had 5 service calls on the refrigerator. The last serviceman advised me, Thats just the way it was made, theres nothing I can do. My most recent complaint was the handle on the dishwasher is rusting! After 22 minutes on hold I was told by the customer service rep that, If you look on page 22 on your owner’s manual, you will see that rust inside and outside the unit is not covered. After speaking with a manager, as a goodwill gesture she mailed me a new handle. Really. Goodwill? Why dont you manufacture decent products and goodwill would be implied. Consider yourselves forewarned. Dont be foolish. Dont spend your money on Frigidaire appliances.

Honestly so mad, I upgrade my appliances on July 2017 with Frigidaire Gallery, well just to tell the story short, the fridge cracked and the microwave stopped working. Honestly the worst $2700 that I have spent.

When we bought our home back in March 2016, we replaced the kitchen appliances with smudge resistant stainless steel Frigidaire ones. We quickly realized that THE HANDLES are not smudge resistant. Annoying. We also noticed that the drawers were so tight and stiff we could barely open and shut them. The company sent us a food grade silicone spray to treat the rails. THEN, 2 months after we got the appliances the motherboard on our dishwasher crapped out. We had to wait 2 weeks for the part to come in. Shortly after, the motor in the ice maker went.Again, replacement needed. Recently, it started being fussy again, requiring the ice to constantly need to be cleared from the blade in the front or it hangs up and won’t spin. And now, AGAIN, the motherboard went on our dishwasher. And we are expecting family from out of town in a week for our daughter’s wedding. At first, Frigidaire offered to pay for the part, but wanted us to pay for the labor, because it was out of warranty, and we didn’t purchase an extended one.So I asked them, How is it, that we spend $580 on a new dishwasher, and we are told we need to spend an extra $100 to $200 in order for the company to stand by their product? I told the Frigidaire representative that I felt like the extended warranty was extortion. I asked her how she would feel, if she spent that kind of money on an appliance and it lasted less than two years? I said that our last home had a cheap KitchenAid builder’s grade dishwasher, and we never had an issue with it in 10 years. She checked with the manager, and then she told me that they would do the repair for free as a one time courtesy. But that I should purchase the extended warranty??? I said no, because if it needs repairs again, I’m getting rid of it.

We purchased a new electric double wall oven on 6/10/14. The oven takes up to 1/2 hour to reach the desired temperature. The temperature must be set 25 degrees higher than what is chosen. When using both racks in the same oven temperature drops 50 degrees. A fan blows hot air into the room to cool down the controls, well after the unit is turned off. Not bad for $1500.00.

In May of this year I purchased one of this refrigerators for use in my own home. It arrived with a cracked fruit/vegetable drawer, and I called to have a new one shipped over. I had to do this twice before I received a drawer that was not cracked before arriving at my home. Recently, one of the 1/2 gallon door bins developed another large crack. This time, calling their customer service I was told that such an issue was outside their warranty terms (since it was not akin to a failed motor, leaking coolant system, etc.). Things like bins, trays, & handles are only covered by a 30-day policy. I was informed that I could order a new bin from them for $42 (plus shipping, I assume).Overall, I have mixed feelings regarding my experience with this refrigerator & with Frigidaire. The fridge keeps a stable temperature and so does its basic job, but many of the components (drawers, bins) appear to be of poor construction quality as they are made of plastic that is too thin and are therefore brittle. Their warranty policy seems to be specifically designed with this in mind, so as to minimize the companys responsibility for their own penny-pinching.

Bought a brand new side by side Frigidaire refrigerator, and within a month it started to freeze everything on the refrigerator side. I called Frigidaire and they referred me to a repair Co., and I set up a time for the repair Co. to come out and fix it, which they did. But then a month later it broke again and started to freeze every again. To make a very long story short I have had a repair company out to fix the fridge 5 times.This last time I filed a claim to get my money back with Frigidaire because it is a joke of a product that still does not work. Well after 3 months after filing my claim and 3 months of talking with many different people at Frigidaire, who all assured me they would get right on it and get me my money back, because they all agreed it was a piece of crap that was costing them more money to fix than replace. I was just told that since the original claim was 3 months ago and that the technician was out 3 months ago, that his report was no longer valid because his report was over 30 days old. I asked what do you think could have possibly changed with the fridge since the last time the tech was out? So you think, it somehow magically repaired itself? I swear her answer was well something could have changed so we need to send someone back out or we wont process your claim. I have called them 3 or 4 times a month asking for an update since I filed the claim and each time got the same answer of sorry no updates yet then was told 3 months later that we had to start the process over again.Since I started the claim 3 months ago, I never got a single call back from them. I had to call them every single time and usually wait 30+ minutes on hold. So when I was told this as about how the tech report was more than 30 days old and had to start all over again, I nearly lost it. They have been by far the worst company I have ever dealt with in my life and I would avoid buying one of their products like the plague.

I purchased my Frigidaire Professional appliances for a kitchen remodel in January of 2015. The appliances Sat in my garage (in its factory box) until our remodel was done, so we started using them in mid Feb. 2015. The refrigerator ice maker started making a slight noise around Christmas of 2015 and has progressed into a horribly loud noise in January of 2016. Today I called Frigidaire to complain, they offered to sell me an extended warranty for another $450.00... I told them No thanks. I would use a portion of the $450 to hire someone to come work on their product. You know, I dont mind paying extra for a good product. That is what I thought we had done, but Frigidaire proved me wrong today! This refrigerator cost $1800 - and I did not even get a solid year out of it before problems started. Now I find they refuse to stand behind their product. This was my first Frigidaire product and it will absolutely be my last! Thanks for nothing Frigidaire.

Just a bit over a year old and the oven wont turn off after use. Had to reset household circuit breaker. The stove top seems to have a different grade than my last 2 flattop stove top... Extremely hard to clean.

I am beyond FRUSTRATED with ALL of my Frigidaire appliances. We purchased our new home last year September 2020, ordered a new refrigerator, dishwasher, microwave and cooktop (all professional line) appliances in October/November 2020. Within 6 months we had to have ALL the cooktop, microwave and refrigerator serviced, with the exception of the dishwasher (knock on wood). Fast forward to this year, we wanted to stay with the Professional line since that is what we purchased last year. Received the brand new double wall oven this afternoon, 12/15/2021. Within 30 minutes of the installers leaving the stupid oven gives an Error Code message (F47). My husband has been on hold for more than. We have spent over $7,000 for appliances for them not to work!!!! We were told that the Professional product line was the top of the line appliances for Frigidaire. I will be writing the CEO Mr. Alan Shaw, the Board and everyone else about my issues. I will also be writing up reviews on all of my social media pages. This is ridiculous! I was about to go with Samsung appliances but decided on Frigidaire because I figured that I would have more problems with Samsung. I should have followed my first mind because I am beyond frustrated with Frigidaire Professional. And to make matters worse....its the week before Christmas! How in the heck am I supposed to host dinner with a busted oven!!!! If I could give a negative -5 stars I definitely would.

I got a new house, and I and my wife went appliance shopping. We got sold on Frigidaire Professional series appliances (refrigerator, stove, microwave, dishwasher). I gotta say ever since I had them, I have always had issues with them. You would think you spend over $3,000 on appliances and they would last over 4-5 years. First, the refrigerator started acting up, then 2 heating coils broke on the flat-top oven. The microwave shorted out, and my dishwasher control board caught fire and almost burned my house down (Thank God, I was up and smelled it.). I contacted Frigidaire, and they took no responsibility at all. They told me it would be a few weeks and I would get some info in the mail. Needless to say, I never received it; and a second call to Frigidaire has the same outcome. Being in the customer service field, I say Shame on Frigidaire. I share my horror story with every customer I can. Theres no accountability, respect, integrity, or servanthood on Frigidaires part. With the customer service I have received, I will never purchase another Frigidaire/Electrolux product. Fool me once, shame on you; fool me twice, shame on me. I will not be fooled again by Frigidaire products. They received my payment once but lost a potential lifetime customer. When I am asked by others on what appliances they should purchase and which company will stand by their products, Frigidaire/Electrolux will be the one I tell them to stay away from. Not only will the appliances malfunction prematurely, but they are a safety hazard in your home. At this point, I have no Frigidaire/Electrolux products in my home (Craigslist free ad with warnings). My wife and I both decided they are not worth keeping for family safety reasons.

I have to say, I am very biased. I prefer Frigidaire. We have 2 side by side units, one from 2006, and the other one is from 2017. Both have worked very well, and, yes we have had some minor repairs that I always could fix, but, overall, they just do what we expect. I think the key is to not buy all of the fancy electronics. Both of our units just have water / ice in the door, and that is all. On the 2006, other than filters, I just replaced the water control assy in the back of the unit. Part was less than 40.00. So, I guess I have had good ones. I still would buy them again.

Only after a month of ownership, we used the self clean and it fried the clock/computer part of the range so we’re waiting on parts now but might just replace the whole range if this doesn’t get handled well.

I purchased a Gallery Refrigerator from Frigidaire on 11/30/14 and took delivery of the refrigerator 1/18/15 due to my home being remodeled. Upon delivery the refrigerator crisper drawer mounting brackets were broken off completely (essentially the side walls were punctured). I then called Frigidaire Customer Service and they sent a tech out who evaluated the unit and deemed it non-repairable. It is now 3/12/15 and I am still stuck with a refrigerator that is broken despite the fact that I purchased a brand new unit. In order to use any of the drawers - I have to pull them out of the refrigerator and put them on the ground to remove or add items and then put the drawer back into the refrigerator. Every week for the past 5 weeks their customer service has assured me that this should be resolved in the next 24-48 hours - but I get nothing. I am extremely upset at this point. I would not recommend anyone to purchase from this company and I could not be more dissatisfied. I am still waiting for a remedy but nobody over there seems to care despite the fact that I gave them my money. I need help!

Frigidaire makes the crappiest appliances on the planet. I have had Frigidaire refrigerators, stoves, and dishwashers in homes and apartments where I have lived over the years. They have all been substandard, cheap appliances that are inferior when working, and prone to frequent breakdowns. I have had to replace many a Frigidaire product over the years. DO NOT BUY A FRIGIDAIRE ANYTHING!!!

We bought all new Frigidaire appliances when moving into our new home 7 years ago. The first to go was the Dishwasher about 2 years ago due to leaking. We just discovered ice forming on the back of our Refrigerator then suddenly the ice maker stopped working. We can access water from the door still but the whole back of the Refrigerator is rusting out due to the ice formation and we have to buy new Refrigerator now. They offered us $500 toward a new one but will never buy from Frigidaire again. The Gas Stove is not holding up well either as the coating is peeling away from the control panel looks terrible. I am writing this now because I just discovered our Electrolux Dryer (made by Frigidaire) is also broken - on Normal setting it is stuck on Air Dry. I have seen 30 year old appliances that look better and still work. WARNING. DO NOT BUY FRIGIDAIRE.

800/5000. With a kitchen set at Brandsmart brand Frigidaire, 5 months later the refrigerator started to have problems, a noise that came from inside the refrigerator, call Frigidaire and they sent a technician 8 days later. This technician changed the ice maker first and said that was that, the second day followed the problem, the technician has already changed, the refrigerator has changed and the problem is the same, now I call them and says that when the technician comes the refrigerator does not have a problem, they are a scammer and thieves company, the customer service is pessimistic, always buy in Sears and the truth never I have problems, just because I went through this store and saw the prices, but it is not worth paying more and they treat you as if you were a garbage, Frigidaire is a company **.

Three years ago I had to buy a fridge, stove, microwave, and dishwasher. All were gallery models except the stove which was a professional, 5-burner, convection oven professional. One month after the warranty ended the dishwasher started to have problems. I have had three repair calls on it and two repair calls on the fridge within the three years that I have had them. About a year ago, the control panel on the stove started to act up. Pressing the pads became harder and finally one ring would not work. Then the oven controls started to malfunction. Numbers for the temp and time wont work. Try and enter 450 degrees and all I can get, at present, is 397. Now I am told that I need a new control panel for about $250-350 plus service charge. WHAT A RIP-OFF!

My wife and I purchased new appliances for a kitchen redo. We bought a top-of-the-line stainless Frigidaire dishwasher. 18 months after installation, a control board burned out, a $280 repair charge. I contacted Frigidaire Customer Service and received what looked like a form letter telling me Frigidaire offers very comprehensive warranties with each product to guard against parts that may be defective at the time of manufacture. Needless to say, since it was older than 12 months, there was nothing they were willing to do for me. I understand that things sometimes happen, but what matters to me is what customer service is willing to do to make a situation like this right. My advice to potential buyers would be to stay clear of any Frigidaire products.

We have had our Frigidaire Affinity for EIGHT years with no problems whatsoever--till yesterday. The washer stalled on the spin cycle. Problem was wads of some kind of matted, tarry stuff on the drain filter. Stuff that comes off dirty clothes? Don't think I cleaned the washer every time it asked "Clean washer"? And think maybe that was the problem. OR, how to get out the gunk that accumulates on the filter? Where is my manual? Can't find. Otherwise, I have been DELIGHTED with my wonderful, stalwart Frigidaire Affinity. And even this problem is probably just use-related. And, it might be my own darned fault, just as Jimmy Buffett said.

I purchased a Frigidaire stove oven combo from Lowe’s. Within 3 weeks, we realized with the oven set at only $350, it made the top front of the unit so hot it would burn. Upon calling Lowe’s, they suggested we call the service number for the manufacturer. I was on hold for so long. When I finally got help, they told me it was normal that the oven vented there. The other vent is back by the left burner. However, that area never got hot. So she said the warmer top front was within the manufacturing guidelines. I asked if they would just send out a repair man to verify nothing was wrong. She refused and said I would have to pay for any call myself. If I had little children, having this unit in their home would have been considered abuse. Here I am only two years later and last night when setting the oven at 425 it began burning and smoked out the entire kitchen. Never buy Electrolux products either as they own Frigidaire. And yes I tried to contact their customer service for help and that number was disconnected!

First of all. How the hell does this company have so many stars when every review on here is horrible?? I bought a Frigidaire dishwasher from Lowe’s and I’m going on over 3 months waiting on a part to fix my BRAND NEW dishwasher. Service technician said I need three or four parts for my brand new dishwasher. I have now had a dishwasher Since September 23rd and have never been able to use it. I have spent hours on the phone with these horrible customer service people who do absolutely nothing help and get and attitude when I explain how ridiculous it is to be waiting over three months for a part for my new dishwasher. Also I called Lowe’s who said I simply need to get a Return Authorization Number from them am they will take the dishwasher back. Frigidaire want me to give them time to see if they can find the part before they will give me the number. Is 3 month not giving them time? I was told today the part is on backorder and they have absolutely no clue when the part will be available. What kind of customer service is that? No ETA. Just sit around for a few months and somebody might make the part I need one day.

My washing machine has not worked since early Nov. 2016. Frigidaire has sent two different repair companies. The first one gave up as they were not able to fix it, the second repair company has not been able to figure out whats wrong with it. They tried changing the computer first which did not fix the machine. 2nd they tried changing something with the door which also did not fix the machine. It has been a pattern of trying different things without success. The current repair company has told us that the machine is not repairable and has also told the Frigidaire, but Frigidaire technicians keep insisting on trying different things.Throughout all this, We have had a total of 5 visits from the repair companies. I had to miss 3 days of work because I have to be home when they go to the home. The second company was able to work on Saturdays, but Frigidaires technicians are not available on weekend so the repair person cant talk on the phone with them while they look at the machine. I have complained about their process without any success since we still dont have a machine that works. I have spoken with 3 supervisors and one manager and keep getting the same message that their technicians still want to try something else. So they shipped some cables supposedly next day delivery on the week of 12/13 so we set up an appointment on 12/20 for the repair company to show up. The cables never made it to the home so I canceled the appointment with the repair company.I spoke with Frigidaire and now the cables were going to be deliver on 12/31 so I set another appointment with the repair company on 1/3. The cables never arrived on 12/31 so I canceled another appointment. Now Frigidaire tells me that the cables will not be deliver until 1/6/17. By now we are on two months in with a machine that is supposed be new and does not worked. I was also told by one Frigidaires support technicians that their notes showed repairs done in 1/16/16 for a similar issue with the door, before I actually moved to the new condo, purchased the condo on 2/16/16 with all new appliances. Unfortunately they are all from Frigidaire and given my current experience with this company I will never purchase and will tell friends to not purchase from this company.This also means that when the cables actually get delivered I will have to miss a 4th day of work so that the repair person can see the machine. It has been a nightmare dealing with Frigidaire as they are very insensitive to their customers needs, they seem to not care for their customers as we are now two months in without a working machine. Thank you.

I purchased the microwave in November 2017. The door was opening with a bit of difficulty but I thought it was normal. Later on, I had to try 3-4 times to open it once. On Feb. 12th I called and they send a repair service company. The repair man wrote down 2 possible reasons: the door per se was damaged or it looked like the bottom door bracket was bent. He said that hell order a new door. If the issue will continue after that, Frigidaire will have to replace the microwave since the bracket cant be replaced.I waited 6 weeks for the door for it was on the backorder. Finally, the repair company received the door but it was broken... I waited another week, until they got another one (from the batch that was now in the Frigidaires stock). He installed the door but the issue persisted. So he said hed call them the next day and ask for the microwave to be replaced. He (and unfortunately I) did not think to try the microwave after installing the door. After he left I called his company because the microwave did not run at all, even with a hard-to-open door. He arrived after a few days and found something else was wrong (besides the door), namely a door switch. He ordered it from Frigidaire and left. After another week he arrived with the switch and installed it. But the microwave still would not work. He decided it was the thermostat. (THIS IS NOT A JOKE) and ordered it. Meanwhile we got to June and I went on vacation. He got the thermostat and came over to install it on August 1st. But the microwave would not work at all. (STILL, NO JOKE). He went to his car to look for some loose pieces. He was hesitant to call the company to order something else (and WHAT? because he had no idea what it was.) I advised him to call a colleague and ask for his/her opinion. Eventually he left saying that he will call Frigidaire the next day. Two days later he arrived with a piece that he said he had gotten from another colleague, familiar with Frigidaire products.He installed it and the microwave started running, still with the initial bottom door bracket bent and the door closing and opening with difficulty. I reminded him that he would have to call Frigidaire and say that the initial issue couldnt be fixed. BUT... SURPRISE: he said that I should be happy that the microwave works now. He said that Frigidaire never replaces appliances and it is practically a lost cause. It was clear to me that he was not at ease, since the whole story would prove that he wasnt a stellar repair man either.I couldnt believe my ears. So I understand that I have two incompetent parties here: one supplying bad products, the other supplying bad service. And I am in between, unhappy and angry as hell. I called the Dial Appliance myself and asked the manager to call since the repair man, Ishmail wont do it. The manager, Eugene, mocked me for even thinking of a replacement. Why dont you try it yourself? And good luck with it, he said. I called Frigidaire and there is not live person answering at all. They have a message, the same message that I heard several times along 2-3 months: In an effort to better serve poi, our agents are currently participating in a company collaboration & training session. We apologize for this inconvenience. One might say that after so much training theyd get better at what they are doing...

Company is taking its time in sending a repair man to fix this brand new refrigerator that will not get cold. I have lost all my food because this new fridge will not get cold and now I have to wait around for months on end for a repair man?

I purchased a FRIGIDAIRE GALLERY, which included dishwasher, microwave, stove, oven, washer and dryer, at the end of 2012. The refer was about $2000. The ice maker started leaking. I took it apart and found the small ice tray inside the maker was cracked which allowed the water to overflow into the ice below and cause a blockage. I attempted to purchase the tray. What a fiasco. After wasting an entire morning working and searching for this part, I finally got through to the company. I was told that I am unable to purchase the $2.00 plastic ice tray separately, like LG and Samsung allow you to do. I need to replace the entire ice maker. I AM TOTALLY PISSED. The ice maker is $110.00 and the tray is $2.00. What a piece of crap. I will never purchase another FRIGIDAIRE PRODUCT EVER.

Paid $1600 for the oven which was installed January 2017, ignitor assembly needed replacement July 2017 and also April 2018. Now April 2019 needs replacement again. Oven very cheaply made and obviously there is an issue with the ignitor assembly as it keeps needing to be replaced. Luckily we bought the extended warranty (on the advice of the 1st repairman) so the repair was covered. However, I find product is inferior and Would never buy another Frigidaire. If you need a new oven stay away from this product.

Both the bobs on my range and the handle on my microwave are wilting after only 6 months. The company did nothing to help replace during the warranty. They are both plastic and not high quality at all. I didn’t extend my warranty because of this:

We purchased over $4,000 of new appliances when we remodeled our kitchen in 2010. At the time, Frigidaire was the only company that produced a smudge proof stainless counter depth refrigerator. This is by far the worst buying decision I have ever made after buying appliances for 40 years. The dishwasher racks and the stainless front panel began to rust at 3 years old. The refrigerator never ever cooled properly causing to lose produce to freeze and spoil. The temperature constantly fluctuates, consequently, your temperature control does absolutely no good. If you lower the temperature to keep products like milk, butter, jellies, etc., at 37 degrees the produce compartments go below 32 degrees. We just paid a $430 repair bill for a new control board and we still have the same cooling issues. There is most definitely a design flaw with this refrigerator! The microwave had to be replaced due to failure. It simply stopped at 4 years old. The slide in stove has not caused any problems except for cleaning the glass top surface which requires more work than the floors. Everyone that reads this review should believe every word and please take my advice... STAY AWAY FROM FRIGIDAIRE!!!

Purchased a new Frigidaire Gallery Dishwasher. Leaked from Day 1. Frigidaire sent a serviceman to replace the door gaskets. Still leaks. Notified them that it was still leaking. Volunteer Appliance Service who was sent by Frigidaire gave us the run around for weeks then got rude when we could not be available when they wanted to come back to replace the same parts they had already replaced. So Volunteer refused to do the repair and called Frigidaire. So Frigidaire called us to let us know they had VOIDED the warranty on the month old dishwasher and said it would be another 3 weeks or month to have it repaired. They offered NO customer service to us - their customer and defended the rude and inefficient behavior of the repair company. We will never purchase a Frigidaire appliance again and would advise others to choose another brand.

We needed a fully functional, energy efficient refrigerator for a tight spot in our small house, which we bought 15 years ago. We did not want bells and whistles like an ice machine, although this fridge does have the capacity for one, door water dispenser, alarms etc. These items are just more to break, need cleaning and cause problems. We bought the 14 Frigidaire and it has been wonderful. Interior is roomy for the size, electricity use is quite reasonable. It is easy to clean and the gasket has held up well. The small size means that we need to use up leftovers, don't have food waste, and keep it neat. The price was right. Should we need to replace it, we will look at the same brand.

We bought a Gallery Frigidaire refrigerator in May 2016, within a week we knew it was not working properly. After at least 10 service call by Judd & Black a local business our unit was finally replaced by Electrolux. Now 10 months later our new unit does not cool. We are beyond frustrated to say the least. How can a family be expected to take this amount of time off for the service calls and not to mention the amount of food that has been wasted. So here we are almost 2 weeks without a refrigerator AGAIN.

I purchased new oven/microwave unit in 2008 that developed a problem last August turning on based on a door latch that malfunctions. I spent $234 to fix with Frigidaire authorized service company, who told me it was a simple problem but expensive because you had to remove the entire wall unit to access. 4 months later I am having the same problem. Repair warranty was only 90 days. Fix will cost the same again. So I called Frigidaire’s customer service twice but they cannot help. I wrote office of their president who returned call very quickly but cannot offer any help. The only solution that was offered was that I should have purchased the extended warranty in the beginning. I am left with only two options. Spend $234 again to fix problem which only lasted 4 months the first time, or purchase a new unit. Original unit cost just under $1600. It seems there is a defect on this unit, but I am the one who is left out in the cold.

5 times had service out to fix ice maker. Contacted them and told them now the plastic cube maker froze and fell into tray. They told me to have a certified tech out, which it was first 5 times. Now the light is burning a hole in plastic in fridge. Doors always closed , no thawling. How do you rectify a crap product?

First issue at 3 mths- screws were not tightened from the factory inside the dryer properly which came loose and fell inside the unit causing the heating element to seize. (Took 3 weeks to repair this issue). Second issue- 3 mths later- Belt for the dryer broke, washer not spinning or draining. Belt was replaced, but technician replaced a motor control sensor on washer which did not fix the problem. Frigidaire will not yet replace our unit and is ordering 5 MORE PARTS to fix the washer!!I have asked multiple times if we can have a replacement unit since the machine is intrinsically faulty! And I am told that there will be no placement of our unit until the TECH dept deems it unrepairable, which the technician that worked on the unit is saying that he feels its unrepairable. This has taken 6 weeks now and Im still without a washer! Not to mention the trips to the laundromat, the time off of work I have taken to be home for the repairman. This has been an absolute nightmare. I cannot believe that a company would not stand behind their product and treat a customer this way. I will NEVER buy Frigidaire products again!

I would prefer no stars but unfortunately I was not given that option! I will never again purchase anything made by Frigidaire or their partners. I bought a stop top from them when we built our house 12 years ago. After 7 or 8 years, one of the switches broke. There was no problem with this. But when we called to get the replacement part ($123 plus S&H), what they sent us was not the original part. It had been replaced by a very poor quality universal part. I called to tell them that this part would not last and that I was sure it would break again. Their customer service department gave us no options! Well, a couple of years later, the part did indeed break again. We called CS again and was told that they would be glad to sell us another switch and that a repair technician would have to come and replace it. We would have to pay for that charge as well. After much hassle on the phone, they finally agreed to have him come out at no charge to us, because they thought we were not placing the switch in correctly and that was surely the reason it broke! Well, once again, the switch has broken. Our only recourse is to buy a 3rd switch for another $123 plus S&H. I have several issues with Frigidaire in regards to this issue! First, only one person that I spoke to today even tried to be helpful. I was transferred to multiple people and all of them seemed to be confused as to what they were supposed to be doing. They obviously do not understand what customer service really is. They kept asking me what I wanted from them. I told them the problem again and again and asked for a permanent solution to a very expensive problem! After replacing this switch 3 or 4 times, I could buy a new stop top! Not one person offered to send a new part out for free because of this being an on-going problem! Now, that would have gotten a raving fans review! I understand that they dont want to sell me replacement parts. They want to sell me a new stove top! But that is not what I expect from a company that advertises their products as top of the line and high in performance etc. Secondly, it is a crying shame for them to charge $123 for a small switch that probably cost them $5 or $10 to make! That is price gouging if I have ever heard of it. And the last time I checked, price gouging is illegal! I am so disappointed in this company and it is very unfortunate, because overall, I love the stovetop. When it has to be replaced however, it will definitely not be replaced with another Frigidaire product! I am curious to know if other people have had problems with this replacement switch (part no. 318078200)! This is the first time I have ever rated an experience with such negativity, but this has been the most frustrating situation! By the way, I found the switch on www.knobshopper.com for $29. Now what does that tell you?

My wife and I recently purchased a new home, and the deal included relatively new kitchen appliances. Unfortunately, our Frigidaire refrigerator was of such bad quality, and our experience with the company was so poor, we felt obligated to document what weve encountered in hopes of informing others to avoid the brand. Our refrigerator was in reasonable shape upon moving into the house. Within 1 year of normal use by a family of 4, the plastic inside and outside the unit started showing fractures. Finally, random pieces of plastic, and then whole sections of shelves began breaking off.We called Frigidaire, who informed us the unit had been purchased by the original owner in 2010, so none of what we experienced was under warranty -- We were informed that the replacement price for a SINGLE SHELF was $60! Amazingly, they refused to cover the near-total deterioration of most of the plastic shelving in the unit under any sort of manufacturing defect agreement. Instead, wed be required to pay hundreds of dollars to replace the plastic shelves & moldings out of our own pocket. Frigidaire: The right call wouldve been to stand by your products by offering an apology and replacement shelves, if not for free, then at a reasonable price. Youve left a very bad taste in our mouths, and have certainly lost our trust and business.

Less than 3 months old Frigidaire Professional microwave stopped working. It is 7 weeks now without a microwave, looking at another 3 weeks before parts are possibly available. Frigidaire will only replace parts.

How do we get this to some place that can help? Lets print and place in store you bought every bad comment here. I spent $1500 5 yrs ago on Frigidaire washer/dryer set. Of course my washer STOPPED WORKING AFTER 5 YEARS! I THOUGHT MORE MONEY MEANS BETTER QUALITY NOT WITH FRIGIDAIRE! I called used appliance store buy $200 washer that will be delivered Tom. Do not buy this expensive lemon. I am contacting attorney general. Someone has to stop the stores!

This is about the safety Issue with Frigidaire/Electrolux June 2007 microwave/fan above stove unit. Quite some time ago, the door unit became loose and progressively worse. The problem is that the two door hinges have become broken loose. There are no screws holding the hinge. It is either a cold weld problem or the pressure fit (similar to a pop rivet) has let go. This I feel is a serious product design flaw.

Frigidaire oven model FFEF3048LSF - Bought new 3 threes ago. Had to replace circuit board because oven was not either getting hot enough or got too hot (would not maintain proper temperature). There were melted pieces of plastic attached to circuit board. We will never buy Frigidaire again.

My wife purchased the extended warranty service from Frigidaire in case our Frigidaire washing machine or dryer went out. After our washer stopped working due to some type of drum problem. Frigidaire sent a technician (American TV and electronics), who did not open the washer but tried to inspect the problem by trying to spin the drum. According to the technician there was something stuck in the drum and they required authorization from Frigidaire to continue with repairs. Frigidaire refused to authorize repair and called it customer neglect. Well, I opened the washing machine myself and opened the washer tub assembly, only difficulty was the weight of the tub assembly.Needless to say there was no clothing stuck in the drum. I ordered the rear bearing (manufacturer defective; 1 year old Frigidaire affinity washer - $900.00 dollars) which I personally switched. Washer is working perfectly. Lazy technicians did not want to check interior problem. Requested refund for extended warranty for both washer and dryer. Frigidaire said that they were going to charge technicians fee. Two weeks have passed and there has been no refund. By the way when my wife called Frigidaire they kept telling her that their district manager had been e-mailed for authorization. Being in retail myself all decisions go to location manager. As a school teacher I will let my students now that Frigidaire will not stand by their product, nor their warranty promise.

I am renting my house, and my tenant called me to tell me that my 2 year old Frigidaire stopped working? I am living in Bangkok, Thailand, working with illegal adoptions, and former retired Police Officer from New Jersey, and am not a Private Investigator. My tenant called Sears, and they came out and looked at it, and stated it has a fan problem that has expanded on something and cannot be fixed. I bought all Frigidaire appliances to go with my new kitchen, dishwasher, stove, oven, and microwave, wine cooler, which does not work anymore either. I have no other recourse but to buy a new one. Does Consumer Affairs help people like me?

My 3 months old wall oven has a broken seal on the inner glass door. Called these guys a couple months ago and its been a back and forth of he said she said. Basically they claim that this is not under warranty because it is considered a Cosmetic issue. How is a door malfunctioning a cosmetic issue? Arent the glasses supposed to keep the temperature at certain level? By the way, the company providing the services are asking for a part for the seal. UNBELIEVABLE. A SEAL for the door and they dont want to pay for it. WOW. For a 1500 appliance, they do not want to cover the cost to repair a damn seal. Make sure you think 5 times before you get something from them. Seriously. So cheap....

We bought a dishwasher and refrigerator 6 months ago at Lowes. Neither has worked well since we bought them. The dishwasher is on its second repair and I have waited for 2 weeks to get it repaired AGAIN. The refrigerator freezes the food and even when we turn it down it still did it. The ice maker sucks! The ice gets stuck and then we have to clean it out and ice goes everywhere. This happens every couple days. So frustrating!! Neither Lowes or Frigidaire will take them back. DO NOT BUY FRIGIDAIRE!!! Very cheaply built and now Im stuck with these appliances that I dont want. I should have gone with Costco from the very beginning. Their customer service is always excellent. Its unfortunate that we did not read reviews before buying.

Purchased a stainless steel slide-in stove from Sears 2 years ago. It is a beautiful stove and my wife was very happy with it. She had called Frigidaire a few days after it was installed to find out what to use to clean and purchased all of the recommended cleaners. This stove was always immaculate. After about a year and a half the stainless steel control panel started peeling in a few spots making this otherwise beautiful stove look terrible. We checked our brochures and owners manuals and they all stated that it was made of stainless steel when in reality it is made of aluminum coated to look like stainless. We called Frigidaires customer service and I use that term loosely and asked them why my stainless stove is made of fake stainless and that told me it was real stainless. When I explained that mine was coated aluminum, they said they would have the technical people look into it and get back to me. They contacted me later and explained that my wife had scrubbed the outer layer of stainless steel off. What? And that for $250 they could send me a new stainless steel control panel. What? Thats right they are still trying to tell me that its stainless. Im not an attorney but this sure sounds fraudulent to me. I had good experiences in the past with Frigidaire but to misrepresent what you are selling is fraud and fortunately there are many other manufacturers to chose from.

We have purchased two Frigidaire Professional ranges, and neither will work. The part number is FPEF3081KF. Frigidaire is saying that the problem is the electrical service in this part of the US (Kansas), however, we arent having any problems with the Frigidaire Gallery, GE, Samsung, or Whirlpool appliances in this same small development. Supposedly Frigidaire is replacing one range (with what knows what), and says the other doesnt qualify because its not a manufacturing defect.I cant follow the logic there, since neither one will work. I guess Kansas must be the equivalent of a third world country and we just shouldnt expect to be able to buy appliances and actually have them work. Another Frigidaire representative says that replacement power supplies are being engineered, and they should be available in a few weeks. In the meantime, two military families are living without being able to cook. If you want logical and caring customer service, dont buy a Frigidaire. Frigidaire thinks its okay for people to wait weeks for repairs.

Frigidaire front load about 18 years old. Still running great. Matching dryer is the same. This machine has been moved twice with no problem. It fits in the small space that I am having a problem finding a new one to fit. I would like a machine I could clean the drain easily.

In May 2013 I purchased a Frigidaire Gallery side by side refrigerator, model FGHC2331PF7. I recently noticed rust on the back of the unit by the ice maker. When I researched this problem I found out Frigidaire has been aware of this problem as the unit does not have sufficient insulation. I contacted customer service. After a week of emails and providing all information requested the rep led me to believe Frigidaire would be taking care of this problem and I needed to provide my available dates so a tech could diagnose and repair the appliance. Now I am being told they will not be taking care of this problem and I am on my own. BEWARE and research any Frigidaire product you purchase because even when they are aware of a problem they will not take care of it.

I purchased a Frigidaire 22.2 cu. ft. side by side refrigerator from Best Buy. I have no real complaint with Best Buy or the refrigerator. My issue is with the Frigidaire Parts Department. I called them to obtain the correct part # for the water filter as the time to order light was on. The woman in the Parts Department gave me the part #. As I ordered the water filter from Best Buy. When it arrived I followed the instructions: remove and dispose of old water filter, install new water filter. After the old water filter was thrown away, I attempted to install the new one and it did not fit.I called the Frigidaire Parts Department and spoke with Ashley. I explained what had happened and asked that they comp me a water filter being that they gave me the wrong part # to begin with. Ashley explained to me that because I did not buy it from them they can not comp me the item. As well, as it is a special order item it will not be available for 10-14 days. This I found strange, because after I got the correct part # (hopefully) from Ashley, I ordered it from Amazon for next day delivery. HORRIBLE Customer Service.

I have had Frigidaire Washer, Refrigerator and Range for about 10 years now, and absolutely nothing have went wrong. I cook fairly often and use the laundry almost every day, sometimes twice a day. All the Frigidaire appliances have served me well. I would definitely buy them again.

Ordered refrigerator, gas range and convection microwave from Lowes. Range came damaged and refrigerator doors were cockeyed. They replaced the range and fixed the doors and none of the 3 appliances which are all in the same SmudgeProof Stainless Steel finish match.

Our front loader washer was purchased in 2008. The door has rusted along the bottom, as well as the hinges. The rubber gasket is covered in mold and the door now leaks. It hasnt shut properly from the time we got it. Also, the door doesnt line up at the bottom.I contacted Frigidaire via email to see what they suggest as far as replacing the door or repairs. They simply replied that they couldnt offer any assistance, and that was it. I let them know that if they couldnt help me I would no longer purchase Frigidaire products, and I got the same response. Im not looking for a free washer here, just some help to get this one fixed and keep it operating.

I purchased a Frigidaire upright freezer in July of 2021. By the end of December, the freezer had an indicator light blinking which mean the temperature was dropping inside. I had almost $400 worth of food which was thawing and had to be thrown out. This happened New Years weekend, and I was not able to contact Frigidaire until Tuesday, January 4th, when they reopened from the holidays. They sent a technician immediately out the next day, January 5th, and he noted that 5 different components of the freezer had gone bad and needed to be replaced. He also mentioned that hed had over 20 different calls on the same freezer, which the same issues with the 5 components failing. I called back to Frigidaire on January 5, 2022, and told the representative that five components failing was not a fluke but a defect in the unit. I also noted that this model freezer was discontinued....I wonder why? The representative told me that if they were unable to order the five components within 7 to 10 business days, I could get a refund. No one contacted me and I called back on the 11th business day, which was January 20th. I spoke to both a representative and her supervisor and they told me that I would not receive a refund, but would simply have to wait until they received the backordered parts. I asked her what timeline would be reasonable, and she said she didnt know, I would just have to wait! I demanded a refund, and she refused. She said the only way I would get a refund is if the technician declared the freezer unrepairable, which, clearly they will not do. All the while, I am without a freezer, lost over $400 in food, and the 1 year warranty is ticking away. By the time the unit is repaired, I will then be out of warranty and out of luck not if, but when it breaks down again. All I was offered is $100 in food replacement. I want a refund and want this freezer declared defective.

We were deceived, as consumers, in purchasing a Frigidaire Professional (fridge) in June 2013. In less than 3 years of normal use, the appliance broke down. Many parts associated with the low-pressure header to the heat exchanger, as well as the heat exchanger, had to be replaced. The cost of the appliance was expensive and not of quality. The cost of repair was also expensive, close to $700 CAD since it was no longer covered by the ridiculously short 1-year warranty of the manufacturer. We are taking the battle using legal action against Electrolux as we could not get any decent level of service from them or their accredited repair company (South Shore of Montreal). Not-so-professional. Be careful!

We purchased Frigidaire microwave/oven combination and had it installed in February 2014. After 2 weeks, the microwave door stopped working properly and shortly thereafter, the microwave stopped working. After two visits by service personnel spaced out over several weeks, and multiple replacement parts, the microwave is now working (as of May 14). Frigidaire unwilling to replace what is obviously a defective unit.

I have had two major repairs done by the store that sold this poorly designed washer to me in the first year, to no avail. When I contacted Frigidaire before the warranty expired (7 times) they finally told me they would not honor the warranty because I handwrote information of the receipt. They requested I handwrite this information of the receipt before sending it to them! This product is terrible - avoid it and Frigidaire like the Plague.

I have purchased Frigidaire Model FFHT1831QP, Serial BA53635473. It SUCKS!! Had to get the seals replaced. The air chamber is misaligned (water laying on top shelf). Freezer doesnt work. They called it Intermittent Freezing. Yet the place that I purchased it from (though nice) did not offer to replace & I think they could. They are to have someone come out & look at it again. I WANT A NEW ONE! I didnt pay almost 700 dollars to have a brand new refrigerator already need several repairs. Then later when it has more problems Ill have to pay for it. Quite frankly Id love my money back & Id buy a totally different brand. My last refrigerator lasted me around 30 years with NO problems during this time. SO far I am not happy with the place that I purchased the refrigerator from as I believe they could offer to replace it immediately. I am not happy with Frigidaire so far. I will be happiest with a total refund. I would happy with them EASILY offering & providing me with a brand new refrigerator that is not this model/serial number & a better refrig. AS LONG AS IT ACTUALLY WORKS!!! Do NOT buy this model. The one guy that has been fixing these said that hes had calls on this model for these issues also.

I bought a refrigerator, microwave, stove and a dishwasher in July 2014 from ABC Warehouse in Dearborn Michigan, and both the refrigerator esp. the icemaker broke within 30 days of the purchase. Of course the warranty fix them but ever since the icemaker broke 3 other times and now the items is out of warranty. Today both the microwave and ice maker doesnt work. Frigidaire gallery products is a piece of junk. Never in my life I have own so many lemons that went sour so soon. Lemons suppose to sour but these products are rotten. Im so mad its costing more money for the warranty versus the cost to fix them because the products keep breaking down after the repairs. Close the company. Sad sad sad.

We purchased a suite of Frigidaire Gallery appliances to upgrade our kitchen. We upgraded our kitchen with a suite of Frigidaire Gallery appliances 5-6 years ago. Our household consists of 2 adults 60+ years of age (maybe this will nullify the kid factor). The range failed first - the oven went from temp setting to thermal run-away and burnt everything. We removed it, gave it away and bought a Korean product beginning with the letter L.The refrigerator quit making ice, the freezer defrosted and the refrigerator side went warm. We replaced the ice maker and a thermocouple. The ice maker is still a pain in the **, overfills the bin, shoots out of the dispenser like its fired out of a cannon. Refrigerated items freeze, the vegetable bins insure a short life for new items. The unit moans, groans and sounds like someones trapped inside. Were waiting for a sale and this thing will be GONE. The microwave just expired - DOA. It too was replaced. Next, the dishwasher quit in stages. Certain buttons for wash selection died, other worked. Error codes appeared but could be overridden with a hard reboot (circuit breaker shut off). When PF (power failure) appeared when restarting, it might, on a good day, restart BUT would stop with 48 minutes left in the cycle. Play button push lotto and you might get it to finish wash and rinse - forget drying. Replaced with brand L also. It is beyond fathoming how any Frigidaire kitchen appliance might receive a rating other than DISMAL. My suggestion: research all competitors in your budgeted price range and understand that all manufacturers will have problems .... but the failure of 4 of 4 appliances within 5-6 years? Not likely.

We purchased our Frigidaire glass-top stove in July of 2011 (Model #LGEF3045KFE). Within six months, it started showing symptoms. Whenever we used two burners and the oven at the same time, the entire unit would shut down. After cooling down (and flipping the breaker switches for the stove circuit), the stove would reset and wed be able to use it again (as long as we only used one burner and the oven).This happened a few times the first year; it happened a few more times the second year. I kept thinking I didnt have a large enough circuit breaker for the stove, until it happened again for the last time. The stove would not reset. NONE of the burners, nor the oven, worked. Thats when I went online and found out that there were a lot of people complaining about the same problem. When I contacted Frigidaire, they said it was MY problem since the one-year warranty period had expired, even though my stove had started showing problems DURING the warranty period.Frigidaire has refused to stand by its product (which is TERRIBLE, by the way). As a result, I will NEVER buy anything made by Frigidaire ever again. I am telling all of my friends to stay away from their products because of their shoddy workmanship, lousy customer service, and useless warranty. Appliances should last for 10-20 years before breaking down. Ive been a homeowner for 30 years. I have NEVER had to fix ANY of my appliances - until I bought a Frigidaire. Never again.

Purchased a Frigidaire cooktop stove in 10/19/2019. Model # FFGC3626SSE Serial # 3F92501805. Order #**. At Home Depot. A week ago. I turned on one of the burners and I couldnt turn it off. Had a panic attack that I couldnt shut the gas off. The knob just spun around on the shaft. I pulled off one of the other knobs and used it to shut the gas off. I looked at that knob and it was cracked too. The other 3 knobs were split also. One more is ready to brake. I’m afraid to use my stove. All 5 Knobs are defective! I read CNN said Frigidaire is closing their Memphis factory, and laying off 530 people in 2020. Not good. Frigidaire customer service told me knobs were considered cosmetic and not covered in the 1 yr. I asked how can such an essential part of the stove be considered cosmetic? No knobs. No gas. No cook! All I got was I would have to pay out of my pocket for 5 new knobs. Cost $221.63 and they were out of stock. I would have to wait till May 28. Told her that was not acceptable. Said they would give me half price if they could find another co. to get them from. Was told today (4/1/20) they couldnt. Now, because they couldnt get them anywhere else, the half price was off the table.I did some research and found a co. (Marcone) that has 19. Told Frigidaire. They said they didnt do business with Marcone a nationwide co. They took my info and said they would look into it. Still waiting. I have a cooktop stove with one burner out and 4 others ready to go out and no help in sight, without having to paying 1/3 the price of the cooktop and wait almost 2 mo. for knobs. Ill never buy another Electrolux product again!! In January my daughter bought us a Frigidaire refrigerator. Had one in the 80s. It lasted over 10 years. Bad mistake. I feel it’s a ticking time bomb.

I am waiting on my 2nd service call. The dishwasher is 3 months old. It doesnt get the dishes clean. The 1st tech told me to run the sink faucet until the water was hot and only use a certain detergent. In all of the homes I have rented or owned I have never had to baby a dishwasher. I wish I had read the reviews. We are a family of 2 and almost always grill. This dishwasher cannot handle barely dirty dishes. I made a purchasing error.

Have a two year old Frigidaire dishwasher that stopped working. After speaking to a Frigidaire representative I finally found (or so I thought) the problem. I asked and was assured that the part I needed to order was returnable. After receiving and installing the part it still did not work. Now Frigidaire tells me the part is not returnable. I wont be purchasing anymore Frigidaire or associated products.

Purchased a Frigidaire refrigerator from Lowes in April 2016. Since then we have had the repairman out five times. First three times fridge made loud clicking noises, still does, was told it was normal even though we know better. Now for two times in a week, freezer went out. We are out $250 in food and no one cares. All he did was put a Styrofoam piece in fridge to regulate air, worked for less than a week. Got home from food shopping freezer is thawed out again. Cannot come out till Monday. We are told Frigidaire knows this model is a lemon but they continue to sell them as we are told because they have a warehouse full of them. Why would Lowes continue to sell these models knowing they are bad? Whatever happened to standing behind your product? I guess making money selling bad products is Frigidaires way of doing business these days... Buyer be warned.

I would like to know how to pursue a complaint. The $625 Frigidaire dishwasher requires a new control/console which with labor is about half what I paid for the thing. The door handle is looser on the microwave every day I notice and soon will fall into the door according to other review. Had to replace motherboard in range while still under warranty. So how can we make their rip off cost them some money for a change?

My range is 2 years old and have already had the bottom or the oven replaced 3 times because the porcelain on the bottom cracks, which then sends out a horrible smell and ruins your food. I receive no help from Frigidaire since it is out of its one year manufacture warranty even though the first time was only 4 months old. The Frigidaire company will not even talk to me. When I ask to speak to a manager, I am told their managers do not speak to consumers. My extended warranty is from Lowes; their service center only knows how to answer a question reading off a script. Now my electric board went out so again I go weeks without a oven. What happen to the day when the customer meant something to a business.

My Frigidaire gallery dishwasher Model # PLD4375RFC3 Has a control board that failed twice already & on the third time it caught on fire! It is extremely dangerous and from my recent research it seems like it is really a common issue with Frigidaire Dishwasher. Be Aware!

2 years ago we purchased 3 Frigidaire appliances, their French doors fridge model FPHB2899PF2, their gas slide in range and their dishwasher all in the Professional series. At the one year mark the dishwasher broke down and required replacement parts that Electrolux was aware of. The oven racks (3) are all approximately 1/4 inch too small. So when you put almost any weight on them they fall to the bottom of the oven. Best yet just shy of the 2 year mark the door ice maker died. We called Electrolux service who directed us to our local repair company who arrived at our house and spent 4 minutes and $100 to tell us that this particular Frigidaire fridge was garbage and that he has repaired or tried to many in his area. He told us ours was non-repairable. Long story short we daughter for numerous emails and calls with Electrolux to only end up with a partial credit towards a new purchase which would cover approximately 35% of the replacement cost. At this point we gave up. We did however reach out to Leons Furniture where we purchased the group only to be totally ignored! Needless to say we spend all of our efforts spreading our message.

My upright freezer was delivered in May 2020. By June the frost-free freezer was forming ice near the door. Took Frigidaire 2 months to mail me a replacement gasket. Before the part arrived the door wouldnt stay shut. Had to put a ratchet strap around it to keep it closed. Gasket arrived and it doesnt fit in the door so falls off immediately. Now the freezer is constantly running trying to stay cool. The contents are melting. Frigidaire is horrible. I tried calling multiple times on Friday but their help desk literally didnt answer, had a message that said they were too busy and it hung up on me. Repeatedly. I emailed them, no response. Called again, sat on hold forever. Their customer service is awful. They wont refund or replace the freezer. They wont refund the $700 of food that is now ruined. I will never buy Frigidaire again. HORRIBLE COMPANY. HORRIBLE PRODUCT. HORRIBLE CUSTOMER SERVICE. HORRIBLE!!!

We had our unit delivered in our drive way sitting on two broken pallets barely able to stand on their own. If I didn’t get them pulled inside my garage the wind would have taken them over. Needless to say the fridge does not work at all. Is almost November. The repair guy has been here twice to twice replacing parts with no luck. Basically I am screwed is what it sounds like. I have no way to eat and feed my family and keep their medications cool. I have tried several times calling and I get put on hold and eventually they hang up on me. I demand a new fridge. Not waiting more months for parts and continued efforts to get this piece of crap to work.

BUYER BEWARE! In March of 2015 I purchased all new Frigidaire smudge proof appliances, spending almost $6,000.00. I am not impressed at all. Right off the bat, I had an issue with the dishwasher. It was not drying the dishes, I had to manually dry the dishes as I put them away. After several days, I knew something was wrong, so I contacted Lowes (where I purchased them) and they made an appointment for a Frigidaire service call. The gentleman that came out to check it out, was a little surprised to see there was no fan or blower located in the dishwasher which normally dries the dishes, so he contacted Frigidaire for repairs.Needless to say, I was told by the Frigidaire folks that The dishwasher was working the way that it was meant to. With the new technology no blower or fan is needed. What you need to do is after the cycle runs, (which takes about 126 mins or so on a normal cycle) you must open the door and let the hot steam out so the dishes can dry. REALLY??? LOL, I run my dishwasher at night while sleeping, if they think Im going to get up at 2 in the morning to open the dishwasher door so the dishes can dry they are nuts. If this is Frigidaires new technology, I suggest they go back to the old way. (Not happy.)Next is the Refrigerator. The Ice maker is horrible. You can stand there for several minutes and IF youre lucky an small ice cube will dispense into the glass. By the time you get an entire glass of ice, its already melting in the glass. And forget it if you need a lot of ice (ex: in an ice tea maker) it does not make enough ice for that. (Not happy.)Lastly is the Range. After 2 weeks, which I used it 3 times I noticed little bubbles started to appear on the smooth top range. At first I thought it was dirty so I used the little pad and the bottle of cleaner that came with the Range, but to my dismay I realized the smooth top is bubbling, so again I contacted Frigidaire and they sent someone out for a service call. The gentleman looked at it and took photos to send in for review.After 3 weeks, when I had not heard anything I contacted Frigidaire. I was told that some how I had damaged the top and they would replace the top, but I would have to pay almost $200.00 for the part!!! Wait a minute, I had only used it 3 times, and did not scrap it or spill over on it or anything, how could I have damaged it??? First of all I had a Whirlpool smooth top range for 20 yrs, and never did the top bubble like this, and YES, I did spill things on that from time to time. So I guess this means that Frigidaire ranges are not able to handle any normal spills! (Not happy.) The only good thing that I can say about this product, is the smudge proof coating, yes that is a nice feature. Will I ever buy another Frigidaire product - ABSOLUTELY NOT! Will I ever recommend a Frigidaire product - ABSOLUTELY NOT!

Directly from their site to entice you to buy this warranty are these statements: Enjoy the peace of mind that only Frigidaire can guarantee. No one knows your product better than we do. And no other company is better equipped to provide the specialized parts and service you may need or to replace your product entirely! So invest now in the best possible protection with a Service Contract. And we guarantee to stand behind you and your product for as long as you own your coverage.There was no peace of mind when day after day we didnt know when wed finally have a washer. On the 5th call on 5-15-17 we were told our parts were ordered and again told to contact SoCal Tech. They said they ordered from Marcone and finally gave a tracking number. The replace your product entirely would have been a better option and was part of what was enticing about the warranty, definitely not fulfilled.Up to three full years of freedom from costly repair bills. Whether you choose a one, two, or three year Service Contract, well pay for all covered repairs needed to keep your product in peak operating condition. And that means no surprises to your budget. HUGE surprise to our budget of money and time to have to go to a laundromat which was 14.5 miles away and cost $60 for 20 loads a week for 9 people just to maintain laundry, not even basic bedding and such. A month of no product in peak operating condition.A brand new product, if needed. Its true. Our replacement coverage entitles you to a brand new major appliance with comparable features if yours cant be fixed, or if it simply makes more sense to replace it. Over a month and $1200 to fix a washer we bought for $600 in 2009 would warrant that it simply makes more sense to replace it instead of inconvenience the customer for so long.Convenient, in-home service with a toll-free call, Reliable service is only a phone call away when you own a Frigidaire Service Contract. And the call is always toll-free. True you can call from anywhere but expect to wait and be told to call somewhere else that may not be an actual number like we were given to SoCal Tech. On our 6th call to Frigidaire we talked with Supervisor Tiffany at ** and she apologized and could not do anything or give us any actual contact info for anyone who actually had the power to make this right. She gave us the mailing address for Alan ** who she said was the corporate executive. We have written him a letter.Top-quality repairs by Frigidaire factory-trained experts. You wouldnt want just anyone to service your valuable Frigidaire product. Thats why we use trustworthy professionals who have been trained extensively on Frigidaire models just like yours. True, the quality of the final repair is good, but dont expect answers from the service company SoCal Tech or Frigidaire in the month it takes to get there. Quick access to the correct replacement parts. Forget about inferior parts being used on your product or long, unnecessary waiting for a special component. We maintain an ample supply of quality components designed specifically for your Frigidaire model to ensure we can have it running like new again in no time.Frigidaires idea of no time is definitely different than ours for a family of 9 after a very long, unnecessary waiting of 30 days. Not quick access at all. Our Money-Back Guarantee. If you are ever dissatisfied with the quality of protection you receive, you may have a complete refund of the unused portion of your Service Contract, less claims paid no questions asked. Of course there is nothing left to refund after such a costly repair.Our goal is to keep you a satisfied customer for life. So well do everything we can to make certain you are thrilled with your product and our services. Call 1-866-386-5286 today to take advantage of this exceptional offer. If you are not satisfied dont expect anyone you can personally talk with to have the power to make it right as evidenced by our 7 documented phone calls and finally a Supervisor who only had the power to give us a mailing address and a name.

My parents redid our kitchen about 5 years ago. They picked Frigidaire Gallery (microwave/gas stove) Amana fridge. Just over the 5 years we have had to get all appliances fixed, some multiple times. Within two weeks (about a month ago) the Amana fridge stopped cooling, the problem was a clogged tube, easy fix. Then our gas oven would not heat. A GAS OVEN! (had a 50 yr gas oven when we bought house = no problem) Shortly after that, the right front burner needs a new part (sparker). The microwave has broken multiple times. It now doesnt work at all. Overall it has cost about $1,300. I will say it does pay to buy the higher end appliances. For example, the Frigidaire professional dishwasher has had no issues - thus far.

Customer service nightmare. I purchased all new kitchen appliances from Frigidaire back in October. My microwave has broken twice. That is not the good part though. They sent someone out to reinstall the new one and they told me that the screws didnt match up so they could not install it. This was 5 weeks ago. They gave me numbers to call. No one calls me back. I have had to contact Frigidaire who also offers no advice. The truth is that the nuts on top of the microwave are not attached and rolling around loose in the machine. So there is nothing for the bolts to screw into. I have explained this again and again and nobody there understands what nuts are or the purpose of them. Frigidaire cannot wrap their brains around that and keep telling me there is nothing more that they can do. I have had a defective microwave in my kitchen since. Now the imbeciles refuse to call or email me back. I WILL NEVER BUY FROM THIS COMPANY AGAIN AND I WILL MAKE A POINT OF TELLING EVERYONE TO BEWARE.

Bought all new Frigidaire appliances for new house in Coeur dAlene, Idaho. Right away the refrigerator broke, making the freezer side super cold and the refrigerator side hot. Model number is FGHC2345LF. Freds Appliance (supplier we bought from) fixed it. This is a vacation home, so we are not there very much. Next time we came out, the same problem. Freds fixed it again (allegedly). This happened 3 more times, for a total of 5 repairs for the same thing, under warranty. They claim they replaced mechanical parts, electrical wiring, circuit boards, etc.Of course, as soon as the warranty expired, the same problem reoccurred and both Frigidaire and Freds Appliance told us to start paying if we wanted it fixed. Paid $583 to repair it. A year later, its broken again. Now they are saying its my fault because we dont use it enough! Seriously! They say it has electrolysis because Im not there with it. We leave the house at 55 degrees in the winter when were not there, and never over 80 in the summer. These are not extreme operating temperatures. Why doesnt the state attorney generals step in? I am going to request assistance from the Idaho BBB and State Attorney General.

Frigidaire recommended a service rep for the Kingsport, TN area to repair an oven door inner glass. I took the oven door along with the Frigidaire Range model number and serial number and the manual that was supplied with the stove to Milhorn Appliance Co., Kingsport, TN. I was given an estimate to replace the door glass of $59.95 plus $50.00 labor. It was to be picked up the following Wednesday. When I called to verify the pick-up, I was told that the price now would be $170.74. Milhorn would not return the door without the glass. The range cost $595. I would not have agreed to the increased price. I would have bought another stove. Frigidaire continues to recommend this shop.

I purchased the Fridigaire Professional series in 2010 and within a few months, the motherboard on the stove had to be replaced. It would set off an alarm every Saturday about 1 a.m. that could only be stopped by unplugging the stove. Now, one year later, we cant turn the stove off with the cancel button using the touchpad on the stove. The repairman left me the original defective motherboard saying I might need it in the future. In hindsight, Id say he knew well the defects of these appliances.

I hardly ever write reviews, particularly if I am dissatisfied with a product or service. Ive always figured a mental note to steer clear of further patronizing a particular establishment or buying a product were enough for my personal satisfaction. However, my experience with purchasing a Frigidaire stove from Colders (333 S 108th St, Milwaukee, WI 53214) warrants a stern warning to other consumers TO BEWARE... I STRONGLY DISCOURAGE ANY CONSUMER anticipating doing business with COLDERS or purchasing a FRIGIDAIRE appliance.First off, I bought a Frigidaire stove and refrigerator from Colders in October 2016. Now, for the second time since October, the stove is malfunctioning, for the exact same reason as the first time... Which happened just a few weeks after the stove was purchased. As if the malfunctioning stove isnt enough of an inconvenience, we were informed by the 3rd party repair technicians contracted by Colders/Frigidaire to service their appliances, that the earliest someone could come out to repair the stove was Friday. The stove went out on Sunday. Because the hours of operation for the repair tech also sucks, the earliest we could report the malfunction was Monday. As of today (Wednesday), the repair date has since been pushed back to next Monday because the techs dont have the repair part in inventory.My mother is a senior citizen, and for the second time since October, is without a stove for in excess of a week. The first time the stove went out (did I mention for the same reason), my mother was without a stove FOR TWO WEEKS!!! On both occasions, my mother and I contacted Colders, who referred us to the repair techs. As aforementioned, the response time absolutely sucked! The initial appointment IS ONLY TO CONFIRM THE SOURCE OF THE PROBLEM. The repair tech pre-orders the replacement part (without seeing the appliance), based on the error code and hopes that the part is what is needed to rectify the problem.In our case, it was not! So, for the initial malfunction, the tech had to schedule a second appointment to complete the repair. I am anticipating this repair will work in much the same way. I am thoroughly disappointed in both the product and service at this point. We have requested that the stove be replaced, however we were informed that Frigidaire has to approve the replacement once the 3rd-party repair tech is on site. I am not optimistic.

Six years ago I remodeled my kitchen and replaced all the appliances with Frigidaire Gallery (with the exception of my refrigerator which is just Frigidaire.) Since that time all but the microwave has failed in some way multiple times. In this case the oven - the plastic film over the digital display doesnt stay put. It slides down so you cant read the display - you have to take apart the back to glue it back in place only to have it do it again. The front right burner is almost useless. It take so long to heat anything. The oven says it is finished preheating, but when things were coming out uncooked all the way through, I checked the temperature and it runs about 25 degrees lower than its set for. You have to give it another several minutes to heat up to what you have it set to. Yesterday, I heard a pop and black smoke came out the back - the computer board failed. Customer service with Frigidaire is a waste of time. The last time I called them, it was the third time my Frigidaire Gallery dishwasher had failed in four years, twice for the same reason. They offered to sell me an extended warranty for $350. When I said I wouldnt put another dime into this dishwasher, I would buy a new one first, the CS manager laughed at me because the warranty would be cheaper than buying a whole new dishwasher. The local store where I bought it fixed it free of charge. When it failed the fourth time, I bought a Bosch and love it. Im not bothering to call them about the oven - buying a new one (different brand!) today.

Lets just start off with, dont even bother with this company! I purchased a Frigidaire side by side refrigerator less than 4 years ago, and I have had NOTHING but problems! A week after the 1 year factory warranty was up my refrigerator stopped working, I lost all of the food in it. A week later it was finally fix, only to have it break again a month later! Then it was great for about 2 years... And THEN my freezer side broke, it literally just stopped working, first the ice maker, then the food wasnt freezing, then it was just done. LOST ALL OF MY FREEZER FOOD, AND IT WAS SO PACKED...ugh.Called to get it fixed, AND of course my extended warranty that I purchased after the factory one expired was already done. So yep...less than 4 years 3-4 different issues needing to be fixed, not ok. I called the company, of course they couldnt do anything to help me. I emailed back and forth with the company and they said they cant guarantee their products after the factory warranty is up, things cant last forever. Yeah ok... So basically Im done with this company, hopefully everyone starts to realize soon as well! A large expensive appliance should definitely last longer then theirs do.

I purchased this microwave from Lowes on 1/10/2018 and it started tripping the circuit breaker right after purchase. The repairman has worked on it four times about the breaker tripping and/or fuse blowing associated with opening the door before the unit stops. When he called Frigidaire technical support he was told that this is the way the unit is designed. We have been using a countertop unit since purchasing the unit since we cannot use this unit. I am now waiting for Frigidaire technical support approval for a full credit so I can purchase and install a new unit. Based on my experience I cannot recommend this product to potential buyers.

Stove is now about 8 years old and is working as perfect as the day I bought it. Flat top and an excellent appliance. Convection oven which is a huge plus. Easy to clean and maintain, would highly recommend to anyone.

Had a home built and the builder provided the kitchen appliances without any extended warranties. Neither the builder nor Frigidaire will do anything about it as they are over a year old. The handle of the over-the-stove microwave broke first. Next was the ice maker in the side-by-side refrigerator. That was then followed by the cooling unit breaking (resulting in a large loss of food). Most recently, the heating element within the dishwasher actually melted a hole through the bottom of the dishwasher. When Frigidaire was called about each one of these things the answer was the same: There is nothing we can do. I strongly recommend no one buys anything from this company as their products are garbage and their customer service is non-existent.

I had Frigidaire microwave over the range at home. It only lasted 4 year. I had a professional technician over to examine. He found out the product is defective because of control board and magnetrod. These 2 key parts only last 4 years. It showed the poor quality of the product. I had to buy a new one. I used Frigidaire refrigerator for only one year, and one part (timer) got broken. I had to order a new part to replace. It costed me $200+ total for labor and part to fix it. I am not satisfied with Frigidaire brand and will not recommend anyone to buy the brand. The manufacturer (Electrolux in Mississauga, Ontario) had a terrible customer service.

The $900 refrigerator started giving us problems about 2 months after purchasing (made strange clicking and buzzing sounds and would stop cooling and had to be unplugged and then re-plugged into the outlet a couple of times to get it to start working). Fast forward to the present (5 months after purchasing) and the refrigerator and freezer have stopped working permanently (despite unplugging and re-plugging as originally suggested by Frigidaire customer service). After waiting nearly an hour to speak to a person, I managed to get Frigidaire to arrange for a repairman who told us the compressor was shot and the entire unit would have to be replaced. Learned that Frigidaire and its service partners DO NOT COMMUNICATE after another nearly one hour wait on Frigidaires customer service number (when I finally got a person, I waited another 20 minutes as the rep called the repair service to confirm what Id been told).While the repairman had told me the refrigerator would be replaced, Frigidaire says they will first have to check if parts are available (a compressor and a heater). I am now waiting for Frigidaire Corporate to reach out to me with details on how they plan to honor their standard 12-month manufacturers warranty (I should hear back within 72 hours according to what I was told by the service rep). Weve now been without a refrigerator for over one week without any idea of how long it will take to get this situation resolved. According to other reviews Ive read, it may well take over a month!

I purchased a home that had all new appliances including a Frigidaire stainless steel refrigerator (Model FFTR1821QS), manufactured in April, 2015. Within 2 weeks of moving in, on 10/23/15, the refrigerator started making a loud groaning and clunking noise and was no longer cooling. Called Frigidaire and they scheduled a service call for over a week out with one of their contracted companies. The guy came out and determined that there were 3 parts that needed to be replaced, all of which were on backorder, so they likely wouldnt be available for weeks. I called Frigidaire again to figure out some kind of resolution and get a more accurate timeline for when the parts would be in and when the repair could be completed. They were not able to give me a timeline other than one of the parts needed is expected to arrive 1 week from today.I have now been without a refrigerator for 1 week and AT MINIMUM expecting to be without for another week, most likely much longer since the other 2 parts do not have an estimated arrival date at all. The person in the parts administration department was unable to do anything further and abdicated responsibility to the customer service department. When I called Customer Service, I expressed by frustration and stated that having to wait 3-4 weeks or more without a refrigerator is completely unacceptable. After being on hold for a while, the person came back and offered me 6 months of additional extended warranty on the refrigerator which does absolutely nothing for me today. I asked for the brand new refrigerator to be replaced or to be given some kind of compensation because it was obviously a defective model if this level of problems were happening so soon.I was told that a repair and offer of additional extended warranty was all that could be done. I asked to speak with a supervisor and was connected to Danielle, corporate manager, who gave me the same lines the other person did. I asked for a replacement or some other kind of compensation again and was told that the manufacturer warranty only covers parts and labor and not replacement and that Danielle, herself, would research the parts that are needed (for the 3rd or 4th time... apparently that should give me some kind of solace that another person will do the same thing that has already been done) and will give me a call next week with an update. If the parts arent there, they arent there.Theres nothing than can be done to expedite that process. I asked to speak with her supervisor and she refused to transfer me to anyone else. It is absolutely ridiculous how little regard Frigidaire has for their customers and their experience with their products. I will never purchase a Frigidaire product and will recommend that anyone I know steer clear of them as well.

I purchased all new appliances for our kitchen 3 years ago. We bought the professional series 2 door refrigerator with the bottom freezer, the professional dishwasher, the professional cooktop, the professional double oven and the gallery convection/microwave with the ventless hood.. We have had continual issues with the double oven model number fpet3077rfa. Initial install the motherboard and fans burned and almost caught our house on fire. Then we used the self cleaning mode a few months later and the upper oven had several failures and took over 2 months to get it properly repaired. Now both ovens do not cook food evenly. The back half will be burned and the front half will not be fully cooked.Two weeks ago our convection/microwave model number fgmv154clfa completely stopped working. It is not the breaker and there is power to the unit. We have called a service company but they are two weeks out before they can make it here. Our refrigerator is making strange noises and with all we have had to deal with it is overwhelming. We spent a lot of money getting what we thought was quality, top of the line appliances that would last us 10 years plus and they have been problems since day 1. We will not purchase Frigidaire products again.C.

This side-by-side with ice maker is great. I love it and so far, we have not had any problems with it after having it for about 13 years. It was purchased at a good price. The ice maker has cubes and crushed which my family likes a lot.

I have purchased about 6 stainless steel Frigidaire packages (stove, microwave, dishwasher, and refrigerator) for my upscale rental homes since 2008. Every year I have multiple problems with every single one of these appliances in every single rental home. My renters are not mistreating these appliances. The thing that goes out on these is the electronic motherboard and the cost is $300 for the board plus another $150 for installation labor. I have finally decided that I will start replacing these appliances as they break with other brands. Right now, I have a stove with a bad board... This is the 2nd one, and a dishwasher with a bad board. These appliances are costing me so much money!!!

I moved into my home in April of 2014. It was supplied with all new Frigidaire appliances (oven, dishwasher, microwave and refrigerator). After 6 months the front of the drawer of the oven began to pull away from the drawer. I called in November for a repair person to replace the front of the drawer. Let me say here that I did not speak to someone at Frigidaire. They get your zip code and then supply telephone numbers of people who do repairs for them. I waited from November 11th until December 31st for the part to arrive. It took the repair person less than 15 minutes to take the front off the draw and replace it with a new one. They did not replace the handle. A couple weeks later I receive a bill for the repair and I explain that the oven is less than a year old and this is covered by warranty. I then call Frigidaire and Im told that they would not cover the repair because it was cosmetic. I tried to explain that it was a manufacturing defect because I surely did not do anything that should make the front of the drawer to come off. They were rude and I asked to speak to a supervisor. I was placed on hold for nearly 30 minutes and was told she could not find a supervisor and I should take up the bill with the repair company. I then sent an email to the customer service department and have not heard back.I have tried to get to someone in the company but all their numbers just take you back to a customer service department with no power to resolve issues. I read my warranty and it does not cover knobs and handles but this was not a knob or a handle or misuse of the product in anyway. I wish I could afford to get rid of all of these appliances because I can tell as time goes on they will not stand by their warranties (service agreements) and the products are junk.

Bought a Frigidaire refrigerator 6 months ago. It stopped working this past Monday. Lost all my food, contacted Sears where I bought it. They would not do anything about it. Told me to contact Frigidaire customer service. They were no help at all. Could not get anyone out to fix until 3 days later. Too late, 200 to 300 dollars worth of food that was in fridge went to the dump. They had the balls to offer me 25 dollars to help on replacing food so service tech came out on Thursday. He was very helpful, the only one had sense but didnt have part to fix so had to order part.So its going to be another 3 days for the part to arrive. They dont care whether they can help you or not. All they could say was, Thats all I can do. So anyone buying this product better think about buying any Frigidaire product because they lie about speedy service and warranty is not worth a damn. I will not purchase any more of their product. Its nothing but junk.

This dryer was never the best, but just before the year warranty was up. We got the error code “E 64 Call Service” (the element). I had emailed and tried to call Frigidaire with no response at all. I therefore replaced the element at my cost of $200. About 1 1/2 years later it happened again, ok replaced it again. And 2 more times 1 year between each time it happens. Then last October it happens again and this time I email Frigidaire again and this time they respond and say, Sorry, you are out of warranty and we cannot help you. Not happy I replace yet another element at my cost. Well this one only lasted 3 months. With ZERO support from Frigidaire we are buying another Dryer and will NEVER buy another Frigidaire product ever again.

Our side by side fridge and freezer is a Frigidaire Gallery and we were surprised at how little the fruit and veggie crispers are. The freezer had no water line filter, and the removal of the bottom drawer is super hard. The fridge is otherwise ample and I love how everything is easily within reach.

Had a warranty issue on my washer. Service man sent by warranty came out, fixed the issue. When he put the washer/dryer combo back in he crushed the vent hose. This went unnoticeable for some time as it is a vacation rental home. Now fryer stopped working due to a crushed vent and Frigidaire said its my problem to go after their service man to repair what their guy damaged! Buy from anyone other than Frigidaire/Electrolux! Their manager even hung up on me when I told them their guy broke it!!!

We bought our appliances 4 yrs ago. Dishwasher doesnt clean good and started leaking after 3 weeks. REFRIGERATOR has been garbage from the get go. We paid 2500 for a refrigerator that only had a yr warranty. So far we have spent another 1000 on it because its junk! I will never purchase Frigidaire products again. I have a GE refrigerator that we have had for 20 yrs and it works better than the new one. Needless to say I will seek out old appliances before I ever buy a new one again. They made them cheap, sell them for thousands and rip off the consumer. Nothing like big business!!

Purchased all new Frigidaire appliances with a new home and have nothing but regret in doing so because of inferior quality, The dishwasher leaked causing damage to surrounding cabinets, the Range Oven light burned out after only a few uses and the side by side refrigerator freezes anything and everything on the top shelf of the refrigerator. Called for repair three times in six months. Not only that... Frigidaire refused to payout on a 150.00 rebate. Clearly a company with questionable business practices producing and selling an inferior product line with quality issues!!!!

I purchased the stove on 4/19/2010 from Lowes. When baking a pizza, the inside glass door shattered into pieces. Frigidaire is only willing to pay for the part - not labor. I paid $1,700 for defective merchandise. I will never purchase another Frigidaire appliance. What a rip off. Shame on them for not standing behind the product.

We have this series of kitchen appliance including the dish washer, Range/Oven Combo, microwave and refrigerator. All but the microwave has problems. The dish washer, upper spray arm falls off and needs a new one, it also is awkwardly arranged for loading and clogs periodically. The range oven lower drawer bearings have worn out despite very infrequent use. This causes it to site much lower on 1 side. You have to order a new drawer arm and bearings for this. The range top is glass and is stainable with anything and very difficult to clean. The refrigerators ice machine has barely ever worked. It is very unreliable and the freezer is always crowded although theres not much in there. Id look elsewhere not Frigidaire.

Cooks evenly, very reliable, cost about $100 so well worth the price. This is a over the range fan/microwave. The filters are really easy to take off and clean. This model has a "stainless" look plastic, which is also easy to keep clean. Never had a problem with the turntable.