Starts from High quality with good looks. Using LIEBHERR refrigerator for last 1 year and found myself completely satisfied with the product. If anyone looking for value of money in fridge segment should go undoubtedly with LIEBHERR. Only brand using 8 speed inverter compressor in this segment. Large vegetable box & sorting system makes it more convenient to put veggies and fruits separately in same basket. Elegant hard line door handle, Door alarm, moon cut toughened shelves are some of things which makes it more premium. Personally I recommend LIEBHERR refrigerator.

Liebherr fridge freezer Model 1611 - I bought this freezer fridge combination in 2011. Now in 2014 the freezer door seal does not work properly anymore and ice is building up near the door seal. Having a seal fail just a year after the warranty expires, I consider as very poor quality for an appliance that was over $4000 in 2011. When I called customer service for a replacement part I was told that the part is on back order and no time of delivery could be given. So not only do Liebherr appliances break but they also have a subpar part service at least in the USA. Also the replacement requires gluing and is not for everyone. I cannot recommend buying one of those again and would rather go with a Bosch or GE freezer/fridge in the future.

The 24 Liebherr refrigerator that came with the apartment I purchased is a piece of junk! It was just about 5 years old when the original owner paid over $600 in repair costs over 2 repair visits... Just a few months later I needed to replace the sensor for another $500. Now it is only 2 months later and once again the refrigerator is not maintaining cold temperature. I refuse to put another nickel into this terrible appliance and will have to replace it. Liebherr service was not at all accommodating! All they were willing to do was give me the names of authorized service companies which charge $200 just to walk in the door.

I am the unhappy owner of a Liebherr KGT-4066 refrigerator. I bought the appliance in April of 2000 for 1300 euros thinking that I bought a first rate fridge with two motors that would last for many years. Almost immediately, the problems started. First, it was a minor problem with the thermostat, and I didnt mind so much the money the authorized technician charged me. Alas, it was only the beginning. In the years that followed, many plastic parts of the interior (drawers, baskets, trays) broke and had to be replaced, with considerable cost. Most importantly, the door seal had cracks almost from the second year but when I asked the authorized technician to replace it, he answered that it meant to replace the whole door, which cost 250 Euros! So I never replaced it. To make a long story short, although the motor still works fine, I use shelves from my old fridge and I cannot store a single bottle of water on the door shelves since there is no remaining plastic hook to hang them on. I would never recommend this fridge to anyone. It was an expensive fridge with cheap, defective plastic parts.

First fridge died at 2.5 years right after warranty expired, reason was pipes sandwiched in the fridge back burst and hence not repairable. Company offered me a new one for 400eur which I foolishly accepted (first one was 1300eur), same thing happened to my friend Nikos, burst pipes and fridge goes to be recycled, he too got the offer. Kept only the icemaker from the first one just in case. At 2.5 years the icemaker doser died, service tech gave a part price of 600eur, so I have no icemaker since. And today the Made in Germany fridge completely died and me running to friends to store my moms chemotherapy meds. Tons of local threads regarding this burst pipes problem, I now regard this company as pure evil, they manufacture defective products on purpose according to where local laws allow them to do so.

I purchased a brand new 2022 Liebherr double door refrigerator in 265 lits 3star model. Quality money for the money and good service provided, l like spices boxes and cool pack and vegetable sorting system.

I bought a stand-alone Liebherr 4 drawer freezer and a Liebherr fridge in 2003/4 (12-13 years) and these have worked perfectly ever since despite never having had a service. I have had a fire in my apartment and the insurance company has written off the fridge and freezer as it would cost more to clean and test them than to buy a replacement. The kitchen was also written off in the fire so I am looking for built-in fridge and freezer for the kitchen (the stand alone units were in a utility room next to my roof terrace; useful for keeping beer cool). Because of my good experience with Liebherr I was thinking of buying this brand.As part of my search I came across the Consumeraffairs.com site with all of the negative reviews and it is certainly giving me some pause for thought. The most common fault appears to be the ice-maker which, as one respondent mentions, we in Europe seldom use. The second most common problem appears to be the doors not shutting properly, especially on the units with two doors, again something less used in Europe. I am a little more worried about the problems with ice forming at the back of the fridge, the number of components that just break, the unreliability of the temperature control and the poor response from Liebherr. Has the quality of Liebherr dropped in recent years. Have the products become more complex and therefore less reliable or is there a specific problem with US based products – I found one review from the Netherlands where I live among all of the US based complaints.

LIEBHERR 265 new brand fridge purchased in July month 2019 which has problem. Within a week lot of water coming out from fridge and complain made to customer care for fixing. Now again issue repeated and freeze is not working at all. No cooling happening & complete shutdown condition of fridge. Issue again reported to customer executive on high priority but no one visited or communicated yet. I request people to be careful while buying freeze based on advertisement. I am already suffering with buying this product.

The product is value for money... Till now had good experience with this refrigerator. Hope this to be continued.. Need to be provide good services and I expect that service at a uncertain period. Thank you.

Liebherr refrigerator performing very well without any disturbing noise and its cooling is very good. I can easily keep items in it because of its large size its performance. And one more important thing is that it consume minimum electricity

Ice accumulating at bottom of 7353 freezer unit. Electra the local distributor refuses to assist and/or provide advice what to do before calling a technician which costs around 65$ before parts. The rep says: We do not provide any support on the phone. If you have a question you must schedule a technician and pay for it. Terrible attitude and support. Plastic drawers easily fall out and break and plastic handle parts that break. Will never buy one again.

You dont happen to buy a refrigerator everyday. So I happen to visit the Vijay sales outlet with my wife for searching a new one and happen to see this new name Liebherr. The sales guy convinced me that the CNPef 4516 is the latest entrant in the market, however after some research and history it so happens that they have only been manufacturing refrigerators. So we decided to get it home. Its certainly unlike your regular refrigerator where its premium reflects on it being installed. A quick billing and a easy installation is all it took to bestow its presence in my kitchen, the cooling has been magnificent since day 1 and in a city like Pune where the heat can get extreme this refrigerator doesnt let you down. The easy to store vegetable bins and the cooling are the very fact that it does its job well. The freezer is different than others and can go up to -32 with the super frost is amazing.

After we moved into our new dream house, we wanted to get a premium refrigerator. Our close friend who have suggested me Liebherr. So we went to the shop and we had purchased liebherr easy fresh model and we found it best in quality. Loved the product

I purchased 1 year back and technology very nice experience. Its noiseless and very much satisfied. Duo cooling Technology very cool feature. I am suggesting my friends and family members to buy this one to experience world class technology in refrigerator.

We have a brand new fully integrated Liebherr HC2062. It was installed in May 2012. It has been 3 months and we have only been able to use the freezer for less than 2 weeks. We have had 6 service calls, had leaks, recharged freon, have evaporator replaced, and the freezer is broken again. Do not buy Leibherr!

The last time that happened, in January 2021, I was no longer able to resurrect the IceMaker. So I called a Technical Service, the next day a technician came, made a series of checks and determined that the fault was in the electronic board that did not give voltage to the mini-pump that supplied water to the ice bucket. As I am trained in industrial electronics, I disassembled that board, and made a magnifying glass inspection. The board appeared to be fine, with SMD components, and no components were burned. It was also varnished which made it resist moisture well. The technician sent me a budget amounting to € 250. This was not an exorbitant price to change a plate at home, but at a glance, that plate did not cost more than € 80 COST. It is already known that later prices increase with transport, working hours, travel, etc. (they charge between € 50 and € 60 per hour). What I already questioned was if the problem was with the plate. I then called another Official Service recommended by Liebherr. That technician started looking at the upper reservoir, as he said he doubted the plate was to blame. Looking a little over that reservoir (which includes the mini-pump), he determined that it needed to be replaced. He budgeted me € 425 for the repair, since to replace that tank the refrigerator had to be removed - it is paneled - between two technicians and therefore the labor became more expensive. As I am quite skilled, I disassembled the tank myself (which the technician did not do), removed the pump, disassembled it and saw that the little motor, which does not cost even 3 € in China, had the shaft stuck. I unhooked it and reassembled the pump. I mounted the tank, and the Ice Maker worked again. Seeing the reference of the mini-pump, searching the Internet, it appeared that it was made in China (of course) AND IT COSTS € 16. In other words, the Technical Service should know that replacing the € 16 pump does not require more than half an hour, it is not necessary to remove the refrigerator, and it would have cost me about € 150 instead of € 425. So it seems that the seminars of Training of these technicians leaves much to be desired.

@3500 each for a 24 counter depth freezer and ref (HF 861), my client could have gotten a used GE or LG Freezer. The weather stripping is coming off for the second time, Icemaker has never worked. We (after a full replacement) and their customer service line is dreadful, each time I call they want me to try a new troubleshooting step. Liebherr just changed their policy on repairs so no more guarantee on their products. Save yourself time and money and buy literally any other brand.

The quantities can be stored and preserved from being rotten. It is spacious to store things. It contains a very good freezer in it and it is maintained at stable temperature. I love this refrigerator. It remains new even after years of buying it.

I buy Liebherr fridge 2022 January red colour first. I think new brand wired but product after service but after sales and service good, product also excellent, this is my 2nd fridge compare with my old fridge. This is excellent space and adjustment, big vegetable box. Good product given by Liebherr.

LIEBHERR 265 new brand fridge purchased in Jan month 2019 which has problem in freezer and full ice cubes on the walls and water bubbles on wall and fail in testing for second time. Moreover it is getting ice cubes on the fruits and vegetables. My experience is very bad. As of now from the company side they it replaced and will get new, however it is not confirmed that we get issues after one year, so please be careful while purchasing new brands. We spend 28000 rupees but not satisfy and total waste of time.

Model cs-1301 single door refrigerator. A year or so after buying it new the freezer became erratic. It would defrost then freeze, alternately. The least expensive tech we could find was $750 to come and look at it then return with parts and install them. He said a new Liebherr would be less. Then plastic parts started failing... the vegetable drawer split open, the plastic clips holding the shelves broke so that now after 5 years 6 out of 8 will not hold the metal bars to keep items from falling out. So we set small items like mustard jars in there. I just ordered replacements from Liebherr for $40.00.

This is my second Liebherr refrigerator after the first one lost all the Freon due to the defective lining. They use aluminum linings which are corroded very fast. They replaced it after two years of trouble. The representative of the brand in Greece made a conciliation and they proposed to sell me a new one. I paid an extra amount of 500€ to receive a newer model which was worth around 800€. Within two years the problems begun! Now it runs for an hour it hardly cools and then the motor stops and doesnt kick in again. No more expensive worthless Liebherr refrigerators for me!!!

We bought a Liebherr double door refrigerator in Oct. 2018. Just after 2 and half years, there was an issue with cooling. It was found that there is gas leak from three places. We had to pay to refill the gas, much expensive than other brands. After paying for the repairs, we get only 3 months warranty. Overall, the experience was bad and stressful.

Had purchased the fridge in July 2019. Worked for a year and in August 2020 the cooling issue started. After demonstrating a complaint on 2nd Sept 2020 even after continuous follow up till date the service engineer has not dropped to attend the breakdown. Would not give even a single star for the product. They are not worth for that too.

I purchased a Liebherr refrigerator from Abt in the Chicagoland area. The salesperson promoted it as a high-quality appliance, and it was costly. Yet it has been a source of aggravation and expense since the purchase; the temperature panel and door hinge (all plastic parts) break every two years. I am now waiting for the 3rd repair of these parts and hoping my food doesnt spoil, because the door now pops open at random times. On top of this several of the units drawers and shelf tops are also broken; they dont latch in place and often fall off/out. Because they are also made of thin plastic they easily crack. I would nor recommend this product.

Simply says German quality refrigerator and nice look. Easy shifting racks and nice colour. Good feeling and after service is very good and very big vegetable box and good space is there in the refrigerator and good design.

I am fully satisfied with refrigerator. I am first customer to buy this model fridge in Hyderabad. I was little confused initially to go beyond LG and Samsung but by knowing features of Liebherr model like easy fresh technology, interior and exterior look, I impressed and finally made my decision to buy. I have been using this from last 8 months, I am happy and never had any issues. My suggestion to GO FOR IT. Thanks, Naga.

I am using Liebherr 220 Liters fridge since 8 Months, its working condition is simply Excellent. Faster cooling. Thick door Quality. Bigger vegetable box is very useful to us. I saw in other brands vegetable box is very small for storage. Easy to adjust. The shelfs are good.

Im seeing all of these horrific reviews and I can only assume that theyre either written by competitors or people who have just had really bad luck. I had a 24 Liebherr in my last place that I bought new and lived with for 5 years until I sold my condo. Ive since moved into a house that happened to have a full-sized integrated Liebherr installed. According to the serial number sticker its almost 10 years old now and is still perfect, silent, and a pleasure to live with. Liebherr has meticulous records on all of its past products so they were able to give this appliances complete history.Apparently in the first year the previous owners had a couple of small issues at the start (a drawer was cracked and the display had a fault) but since then nothing. I dont have any vested interest in Liebherr other than the fact that as an architect I like to specify quality products in my designs and its frustrating to me that so many people take it upon themselves to dump on something and so few ever give positive reports. So heres one at least. (or two, since I can attest for two fridges, and am sort of a repeat customer.)

Dear Customers, Vendors of Liebherr refrigerator and Liebherr organisation. I am a genuine customer and not a competitor. My name is Pracheta and my details will be found in Vijay Sales Panvel, as well as in Liebherr customer service. Please note buying Liebherr refrigerator has been my worst experience with an electrical appliance bought ever. This is the first time we bought a Liebherr product with a lot of expectations. Within a 6-7 months use, we have had issues with extreme cooling, water leakage from fridge - leading to health & sanitation issues of my family. My family has also suffered from food poisoning due to spoilt food and erratic cooling conditions of the fridge. There used to be continuous water leakage inside the fridge spoiling all raw vegetables, masalas and also cooked food. There were times, when there was no cooling and sometimes extreme cooling. After logging a complaint for the first time with customer care on 23rd July **, a technician came within 2 days and mentioned that the issue needs to be checked and updated to head office for resolution. A second round of at least 10 follow ups thought 3 weeks, Arun ** obliged and assured that fridge will be replaced. This promise also seemed empty as it took more than a week and a series of follow ups to replace the fridge. Now finally after the packed fridge has arrived, my family has to go through another series of waiting for installation. Finally today I have a packed fridge + old fridge gone - with practically no fridge to use and another long wait for a technician to install. Engineers do not work after 6pm, but Liebherr is ok to have a customer have the worst experience since a month. My details of the fridge purchase with my details are available for the company to validate.

I have purchased Liebherr refrigerator in month of August 2021 and from 23rd October 2021. Fridge is not giving cooling.. And we have launched a complaint on 23rd October 2021 as it was Saturday so we were not able to contact so we again called on Monday (I.E 25/10/2021) for complaint customer care people. They accept our complaint and told that they will resolve our complaint within 48 hrs. But still on 29/10/2021 they havent resolved our complaint nor technician has contacted us... After so many call and reminder to customer care everyday their answer is that they keep call on hold and talk with their fake service team and they pass on message that our technician will come in 1st half. This answer I am receiving from last 4 days and we take again followup that your technician has not yet came so the answer is that he is in your area only he will come but from last 4 days he is in our area but cant come.... And today answer after follow up is same that they will come in 1st half and plus they are not providing technician number also.... Worst worst worst service at all...

My experiences with Liebherr are terrible. Unable to get a service person to repair refrigerator. Refrigerator was 6,500.00 and have constant problems. Freezer is full of ice. Cannot adjust the temperature in the freezer. No help with any problems and no service available. Gerhards Store where we purchased this is no better.

Price worth product....happy with the working of the product.. Cooling of the refrigerator is also quite good.... Surely I will recommend this product to my friends and family. Really a good product..

This refrigerator has destroyed more food than the plague. It has the hardest time closing and it turns off if the door censors indicate the door isnt closed. Several times, I have not been home for days and I get home and everything in the Liebherr refrigerator is rotten, lost, defrosted, warm, in shape to throw out. Resetting the temperature to get it to work is as easy as launching the space shuttle. One almost needs to be an electrical engineer to re-set the temperature settings. I tried to print out the manual from their site and I have 21 pages of gibberish. I still havent been able to turn the freezer back on and I am not sure the refrigerator is working yet, as I type. If I wasnt a renter, I would get a new unit, but not a Liebherr. I have lost over $500 of food in the freezer. I guess I was stupid enough to fill it after losing everything before. If you buy one of their units, you are crazy.

I was aware of the brand Liebherr. Came across the brand had launched refrigerator here in India since few years. I had got good review from a friend of mine and finally got one. Good refrigerator great space, quality. Loved the product.

Our refrigerator is just 3.5 years old and our freezer has not working for the past three months. We have been very patient, and I called Liebherr today to try to get some kind of information as to how to move this along, as we need a freezer. All Liebherr kept saying is our product is out of the two-year warranty. Liebherr pushed me to where I bought it, and the appliance center told me to contact Liebherr. On top of the fact, no service person will work on a Liebherr. DO NOT WASTE YOUR MONEY, this is not a top of the line, or high-end product, just collecting your money. NO CUSTOMER SERVICE.

Two issues: The main problem is a seriously flawed design in their model RI-1400 refrigerator. A fatal flaw that they should cover as a defect and not rely on the its out of warranty gambit. The problem. Every 18-24 months the temperature sensor fails and the refrigerator becomes a freezer. Totally useless at that point.Then the real issue. They refuse to support the problem. They rely on policy that I have to work through a dealer, even though not one within 100 miles. They WILL NOT sell me the sensor, even though I know its the problem and have fixed it myself once before. They forced me to order it through a dealer and they had issues of their own. They would not give them a price until they placed an order and they would not sell to them on account - forced them to use a personal credit card! When it works, it works great. But a refrigerator that fails every 2 years - like clockwork - is no bargain. And you will be without a refrigerator for days/weeks while you work through Liebherrs anti customer service. DO NOT BUY LIEBHERR.

Updated on 3/22/2022: I purchased refrigerator 2 years before. Good performance, energy efficient model, good space for 4 to 5 member, big vegetable box store more vegetables compare with my early brand. More space. Good fridge.Original review: When I bought this ref I dont even know the brand name. The sales executive name called Vishwa. He is explaining about the brand. He told this is 65yrs old brand. The features he told that was very benefit to me. I bought it. Previously I was used Samsung frost free refrigerator. Compare to that ref LIEBHERR cooling was good. We can move self tray without taking out. Vegetables freshness easily can sustain a week. Without power cooling maintain approx 8 to 10hrs. Earlier ref only sustain below 4hrs.

Excellent Refrigerator. Nicely and durability.. Electric consumption is also good. Overall nice refrigerator. Thank you for Liebherr… Nicely it will and thank for Mr ** who suggested me to buy this product with complete explanation.

We are on our second Liebherr Refrigerator within the space of six years and this second one is now giving trouble. The main part of the fridge (non freezer part) is freezing the food and there is ice forming at the back of it. These were expensive fridges and to be honest we feel now if we had bought something much more cheaper it would have been much, much better. We feel now that is probably what we will do and just get rid of it. It was so much trouble with the first one what with trying to get it fixed and replaced. After much contact with the company responsible then I dont think we could go down that route again. In the end we had to buy a new Liebherr fridge from them as the warranty had expired (this first fridge was only about two to three years old) but they did give it to us at a considerable discount to be fair. But all this after a lot of phone calls and general hassle. I would never touch a Liebherr Refrigerator again.

I had friends and relatives who spoke quite highly of Liebherr. And because I trust their judgment, I decided to heed their recommendation. And Im so very glad that I did, because my experience with Liebherr has been nothing short of wonderful so far. Spacious freezer, output design, compact, portable and ease of use is off the charts. Indeed, most of the features are satisfactory. Theres VarioSafe room to store all of the cheeses, cold cuts, milk packs etc. That we consume as a family. Thats obviously a very convenience. One more feature, Spice boxes system is very useful for my masala storage. First time I got, Vegetable sorting system, this is very good helpful for my Vegetable storage.

The refrigerator which was purchased from Vijay Sales Kharghar Navi Mumbai delivered the product. As the shelf of the defroster on which it is hold is been damaged on corner and can be seen only once we remove which is not noticeable unless removed 6 days back when the service technician came as a complaint was raise at Vijay Sale for the the problem which was taking place in the defrost section there was lot of ice getting accumulated kindly request to please replace the refrigerator as the technician has also mentioned in his service record and the refrigerator is 2 months old. Having a really very bad experience.

I bought the new Liebherr refrigerator in Mumbai. Living with my husband and we are a family of 2. We bought the Liebherr TCR2640 from Vijay Sales Navi Mumbai. Its been a month of use and we are delighted to have taken the decision of buying it. Its vegetable sorter system and spice box is something no other fridge was offering to me, I needed space for my masalas and I needed space for my veggies since I love cooking. They really understood the practical needs of using the refrigerator which is why we bought it. The service was quick and we certainly had an easy installation. Did I mention the red color looks nice and different. Go for it if you want space. Its your best decision.

Style-wise it is good compared to other brands and performance is also very good compared to my old fridge. Everything stay fresh for long time by eco fresh technology and I 100% recommend to whoever looking to buy new refrigerator.

The worst purchase I have ever made. I write to advise consumers to avoid Liebherr fridge freezers at all costs. I purchased a Liebherr fridge for my daughter in October 2016 and my daughter has been experiencing problems ever since. The fridge had never run at the proper temperature. The temperature is never constant and is always below 38F, it is closer to 50 and lower. We have been told that there is nothing wrong with the fridge. Now we have been told to keep the fridge-freezer at the highest setting at all times! The company refuses to accept the fridge-freezer is faulty. My daughter is therefore stuck with a malfunctioning fridge that is unlikely to last much beyond its 2-year guarantee.

I will never buy this product. PLEASE Stay away from this company. I spent $5,000 on this unit and the company tried to correct it and it kept breaking. The refrigerator looks very nice but very poor quality.

Advanced technology with advanced electrical temperature sensors which provide perfect cooling as per required storage. And special feature like spice box to store our spice to avoid moisture or aroma of spices.

Nice refrigerator. Easy to use. Having lot of spaces like So many racks. Able to keep all necessary products essential for purposes. Easy to clean. Able to adjust the temperature accordingly enough for kitchen purposes. I like it very much.

After several visits from the official Dutch Liebherr repair service, Liebherr gave up on its own product! This top of the line Liebherr 3967-A20 RVS only lasted its Very limited warranty of 2 Years. This refrigerator listed at 3299 Euros in 2008. So after 4 visits the official Liebherr service person gave up and declared this unit not repairable. So I expected that a company like Liebherr would not hesitate to rectify the situation. So Liebherr replied that although the situation was extremely regrettable that the best that Liebherr could do was to Sell Me a new refrigerator at a reduced price. So how much you ask? CBNPes3967 for 1083,32 incl. BTW, for those of you outside of Holland thats 1083.32 Euro including VAT.Naturally, I told them that that would be completely unacceptable. Just imagine buying a very expensive refrigerator and have it fail only to make the same mistake again with a company that does not guarantee its products sufficiently. I then turned to Liebherr Germany to hopefully find someone to take responsibility for the sale of this faulty product. Well as you can imagine, I did not find anyone that was willing to do anything more than try and sell me another one of their products. Watch out people! OH theres more! Several other people bought this brand only to regret it later, see for yourself.

Hey guys, Good product, good service, good choice to buy this one. I using Liebherr fridge for last 2 years. Good experience to use this fridge. Very happy to buy this one and also good quality, very spacious too. Design, colour are unique.

We bought a Liebherr refrigerator for a house we were building in Nicaragua. With our 20 ceilings I loved the height. The thin plastic drawers broke immediately. Then the rest started failing. The cover of the manual had one warranty period. In small print inside they had a much shorter period. I waited to repair it as I thought I had years. Wrong. We just replaced the 3 years old refrigerator with one that cost less than the last three years of repairs. Of course we will have to spend some on cabinetry because the new refrigerator is shorter. In the 20 years of our SubZero we spent less than 2 years of the Liebherr. We waited so long for repairs that we bought a second refrigerator to substitute. The Liebherr was purchased in Nicaragua, at a top kitchen dealer.

As you know if youre reading this a Liebherr Refrigerator costs as much as a decent used car. For that kind of money youd think you would get quality. Youd think if something breaks there would be a repair network for it. Youd think the customer service people would try to help. Youd be dead wrong on all counts. I have had a Liebherr refrigerator freezer that has been a continual nightmare. The icemaker has been broken almost since we installed the appliance. Weve given up on that after endlessly trying to get it fixed. Now the freezer is not working. For the past three weeks we have had no freezer. I cannot get a repair person out here. I live in a major west-coast metro area. I could understand that it would be hard to get a repair if I were in some remote location, but that is not the case. Of the repair people Liebherr recommended only one would respond. They came out, pulled the unit out of its cabinet, damaging the veneer in the process. Took the back off and decided that another person would have to come out and look at it. For this they billed me $160. After a week, I called and was told they couldnt deal with it. I had the credit card company stop payment and were still trying to resolve that. Second person was from about 50 miles away and would only come out if I agreed to pay him $300. Cash only, no checks, no credit card. I agreed because I need a freezer. He did nothing. Ran some diagnostics. Told me I needed two parts and he would only come back if I paid him another $300. Cash. And Id have to get the parts. These are the best people Liebherr could recommend. This is so sleazy that it borders on criminal. I decided Id had enough with Liebherr and went shopping for a replacement unit thinking Id be better off just cutting my losses at this stage. As it happened the local rep was in the store when I was there. He told me hed work to get it straightened out. So, several days later repairman number 3 shows up. He takes the freezer apart and decides he cant do anything and anyway, hes going on vacation for two weeks so hell get back to me. I have spent untold hours on the phone with these people. I have dealt with three of their repair people. The only thing I have to show for it is a $300 cash payment to one of them and a credit card battle with the other. My freezer is still not functional. My icemaker has never worked. You would be out of your mind to buy a Liebherr anything.

I came to know about Liebherr refrigerator from a close friend. Liebherr refrigerator is one of the best refrigerator which I had come across. I have been using since 3months. Top quality and accurate cooling.

After around 7 service calls, I gave up. No longer use the ice maker. Now for some reason, my freezer gave up. I have only owned it since 2007. For an expensive appliance, it is a huge disappointment.

Hi, I am Vrunda, I purchased a Duo 350 Ltrs Fridge from Liebherr Brand, its nice Cooling, Best Quality compare to any brand, Previously I used LG, My friend is suggested to take this brand, fridge cooling performance superb & accessories, moon cut glass flexibility is excellence compare to my previous fridge. I am suggesting you all, its very good to take.

Do not buy one of these refrigerators (Liebherr CS1350). My experience has been a nightmare. We cannot find anyone to work on these and we have been without our ice maker for 6 months. Sears even came out and said they could not work on this companys equipment. I am talking about Sears, the appliance store of all times. Why have one if you cannot get fixed???

Very good product and special service. Interior of the fridge is very beautiful and when door open got alarm sound. I very like it and I suggest to our family and friends. Very secured covering back grills.

Terrible terrible terrible. Two times I was fooled purchasing their refrigerators, no one helps you, no service, just the worst. Im out hundreds in food & service techs. Please, redo your kitchen if you must, DO NOT PURCHASE, ever!

We are using the above product from last 5 years.. It has good storage capacity. Not a single complaint till now. Suitable for humid environment also. It has good temperature control. I will highly recommend this product.

Really satisfied by the product and service. I bought a refrigerator few months back, worth each penny. So far no complaints I also got it in a better market price. However, I think new technology can be applied to these products.

I purchased 365 liter capacity LIEBHERR Refrigerator in 1st week of March 2022. Service was good. Product has solid good quality build. Cooling effect is very good. Its noiseless. Compared it with other good brands available in market at different dealer shops and come across it at Tata Croma & Vijayasales. After seeing it physically & comparing it with other brands decided to go for it. Though one month is too early to comment on performance, so far we are satisfied. Also my neighbours & friends saw it and they too found it better in most of the aspects as compare to the refrigerator they have.

This refrigerator has worked with no issues for as long as we have owned it approximately four years. My only complaint is the size which provides limited storage but this is not the fault of the unit but rather the result of living in a Condo which has restricted room.

Dont make the mistake of buying a Liebherr Refrigerator from Alpine Appliance in Vail, CO. Alpine service and understanding of these refrigerators is embarrassingly poor. First and foremost, in the context of Liebherr quality, I can safely and confidently say that Liebherr cannot be talked about in the same sentence as Sub-Zero. I now I understand why Liebherr is significantly less expensive, because it should be! I must respectfully ask how can you comment on the quality of Liebherr when you yourself and your service staff did not know that this model was not self-closing; additionally your service person told me that fridge always rocks until you fill it up, yet the other day he found out for the first time there was something he had not learned or done that would have prevented the fridge from rocking. What I found funny is that your service guys replaced a part to eliminate the rock, which obviously was both unnecessary and unexplainable.At a minimum, isnt your job to teach your service guys how to properly install a refrigerator you sell and so call service. Your email response albeit appreciated was condescending at best but very consistent with the quality of your service, so not surprising. Your one service guy was blown away when he called Liebherr tech support only to learn that this model is not self-closing! His exact words were there are $500 refrigerators that have this most basic feature. On a positive note, the refrigerator does keep food cold and fresh which a guess is a positive.

We have owned C 16 model of Liebherr refrigerator since 2014. Over that time, we have had multiple issues - from breaking shelves on the front door, to the front metal handle coming off, to constant leaking inside, etc. It has been non-stop, and we are sick and tired to dealing. Never in my life have I had issues with multiple plastic parts breaking of a fridge... We are a small family of three, so the problems cannot be blamed on the extensive usage. It is just a cheaply built appliance. Please, save your money, time and nerve cells, and stay away from this model.

Brought this brand refrigerator 6 months back and this refrigerator performance was excellent and other features like spice box is very much useful to keep spices and storage of milk products separate compartment.

I was bought in last year, but till date something happened in my fridge (ex. Vegetables spoiled). I approached for services, but their services are not good. After 1 year waranty expired, now I am asking for same issues in my fridge, but they told charges applicable. In waranty time they are not solve this problem in corona lockdown period. Till they want charges. So Products and services are very bad.

Hello. I am Vishwa from Calicut. Liebherr Fridge new 260 liters refrigerator Steel finish is very good. Purchase it looking at German brand. Good quality. Service response is fast and also available on mobile.

I have a single door model, cs 1301, 5 yrs. old. Recently the freezer temp. became erratic and the alarm kept going off. Our food was not affected and stayed frozen. A week ago, a service tech found a build up of ice behind the panel that is behind the freezer drawers. He was able to remove the ice and the freezer seemed OK. However the temps. continue to jump up and down and sometimes the alarm triggers at temps of 6 or 11 above. The call cost $190.I reported the temperature readings to the service who reported back with a quote of $600 to replace the freezer components. I do not know how to proceed at this point: the problem needs to be corrected but I will be nearing $1000 in service calls. Do I buy a new refrigerator or put more money into the current one? This Liebherr model is the only refrig I know of that fits the space in my small kitchen.

I had purchased a Liebherr refrigerator on April 9th and the freezer didnt work from the day 1. I called the customer service; it took them 2 weeks to get the technician in. They had to order the parts and it took them another week and a half. The freezer stopped working in 2 weeks again. I called them; the technician showed up in a week and a half and said the compressor and 2 other parts need to ordered and it was back ordered from Germany. I called the complaint department and they said they will replace the unit. From April 9 (today is June 26th), I have been calling and the replacement company, Alamo, said the unit is back ordered. I called the Liebherr customer service again and they told me to speak to a supervisor at Alamo which I did and he said they got the unit and they will ship it to the servicer. I have a family of 6 and my son has very severe allergy problem and we always stock food for him. Here I am without a refrigerator since April the 9th. It is very frustrating and I would not recommend anyone to go with this brand. Its is wastage of money.

The 24 cannot keep a steady temp. The back wall of the No Frost freezer is thick with ice and its alarm beeps throughout the night (need to wake every 3 hours) but this is not all. Yesterday as I tried to nudge a recalcitrant freezer drawer in place with a small push, the under separation panel (made in glass!!!) jumped out to hit me and land on the floor to shatter in thousand pieces... A repair man came today and had the nerve to scold me about being too rough with the drawer. Its very sensitive you must be very careful!!! (I am in Spain where I guess they dont know about quality fridges.) Oh ya, a real beauty!

Very good experience and very good product. I love this product and amazing product. The size of the refrigerator is big. Very comfortable use. This refrigerator have large freezer. Building quality is satisfying

I purchased a Liebherr refrigerator in December of 2017. In August of 2019, the right hand side/unit of the refrigerator stopped cooling. We had Liebherrs repair people come to our house 3 times and they called Liebherr and told them that the refrigerator is not reparable. Keep in mind Liebherr is sold in 2 units (the left unit and the right unit). Debbie from Liebherr called me and said that they will replace the unit. I questioned Debbie and said the unit or the whole refrigerator and she said the whole refrigerator. I said to Debbie...thank you and she responded Liebherr really stands behind their products. She told me that Liebherr will ship the replacement to their installer and the installer will call me to set up an appointment to install the replacement. All seemed great at this point.The installer (Almo) came and replaced the refrigerator on 9/17/19. I know we are now in mid September from when the refrigerator stopped working at the beginning of August. When I came home to see the replacement, Almo only replaced the right side or unit of the refrigerator and it is completely different from the left side of the refrigerator. Below are the differences (remember this is 1 refrigerator): 1. The replacement unit has two drawers (original unit only had 1), the back panel is stainless steel (the original (right side back panel is white), the drawers are blue (left side) (right side are clear drawers) and the shelves on the replacement unit is totally different with thicker shelving (metal holders).2. The original freezer is completely different too. In our original unit (right side), the ice dispenser had two drawers - one draw that had the ice made and then we would pour it to the other draw to fill up. The replacement is only 1 drawer that makes the ice.As you can tell, I was very upset. I proceeded to call Almo and spoke to Katelyn. I sent Katelyn an email with pictures of how different the 2 sides of my 1 refrigerator is. She said, Wow they are totally different. I said, I know. She said that shell look into it and get back to me. I then received a call from Miguel at Liebherr who said that he makes all the decisions at Liebherr and they will not replace the left side/unit to match the replacement (right side/unit) piece. He said that my model was discontinued because they upgraded it and if I want the 2 units to match then I will have to purchase the left side/unit. I proceeded to tell him that its not my fault that the refrigerator broke and its not my fault that they upgraded and the upgrade does not match my older model (only 1.5 years old). He said that they do not care if it is not aesthetically pleasing on the inside. They replaced the unit that broke and they will not do anymore.I asked if I can speak with his manager and he said that he does not report to anyone. I guess the Liebherr family does not realize that Miguel is the new CEO. I keep replaying in my head what Debbie said....Liebherr stands behind their products. If they stood behind their products they would have replaced the entire refrigerator. I spent about $7k on this refrigerator and it shouldnt have broke/stopped cooling after 1.5 years. Liebherr DOES NOT stand behind their products! I will NEVER, NEVER buy a Libherr product again and you shouldnt either!

Storing vegetables and fruits is what one needs and in a city you need to store. I chose Liebherr as its flexible that has abundant space options without having to compromise. The features are apt to store the seafood and the fresh veggies for a long time. The freezer stocks up the cold cuts with ease for a long period of time. I have been happy since a while as its worked well if space is whats required.

Ive had my Liebherr refrigerator for a several years now. It looks good, but so many things have gone wrong with it from the beginning. The inside sweats, a lot. It has sweat so much that water pools in the bottom, under the crisper drawer, if I dont constantly wipe it out. In the freezer, the ice maker stopped working. The ice tray cracked and the mother board failed. It was a mess because water flowed into the ice drawer and froze. Since this is considered a high-end appliance, the repairs and replacement parts were not cheap either. My complaint is that it is a piece of junk with a high price tag, plus huge repair and replacement expenses. Never buying Liebherr again.

Experience intelligent ✓ and individual solutions ✓ for cooling and freezing. Gain more time for important things. More information at Liebherr. good service, experience mote, excellent service, well customer service

Liebherr refrigerator is so good. The door thickness and is cooling inside internal space boxes so amazing. Guys my suggestion is please you also try Liebherr refrigerator and Im sure after sales and service also better than others brand....

I have purchased a LIEBHERR single door refrigerator in August 2018. I thought that it is a new company. But while enquiring it is understood that it is it is a German refrigeration company with more than 65 years of experience. I took a chance and purchased it from their authorised dealer at Trivandrum. Till now product is working good and stuffed food is always fresh. Especially they are sending engineers for giving demo and clearly explained about the usages. Thank you Liebherr.

Bought an expensive Liebherr fridgefreezer in September 2016 which failed whilst we were on holiday 10 months later. So contents ruined and no compensation from Liebherr or Appliance City who we purchased it from. Independent engineer was sent to diagnose problem and was told twice by Liebherr to regas it, even though it was leaking! Surely dangerous and not going to solve the problem at all! So the nice engineer wrote off the fridgefreezer and we have spent 3 weeks trying to get a replacement under the warranty.Many, many phone calls and emails were needed to chase Liebherr and Appliance City. Neither of them would take responsibility for changing it, both trying to delay as much as possible and telling blatant lies about not having it in stock and exceedingly delayed delivery of another month before they could get one to us in the hope we gave up chasing it. New one just arrived... Will have to see how long it lasts! Great style and massive capacity though.

This is the most expensive fridge I have ever bought. In the six years we have owned it the following has occurred: Ice maker broke twice; Shelves on the door broke and we had to get a new door to fix the problem; Water drain clogged four times. We also didnt know one had to clear this out at regular intervals. And the most irritating thing is the back of the fridge has a layer of ice on it and anything that comes in contact with back of fridge get freeze burn and is ruined. The service person who comes out to fix the machine for me tells me in a patronising way that it is normal for the fridge to ice over. I have never heard of such a thing. I notice that Liebherr never responds to the complaints about their product. DONT EVER BUY A LIEBHERR FRIDGE. Terrible quality and awful customer service.

IKB 3650 - I see Ive joined the Liebherr fan club. Ive also thought that buying a state of the art fridge is the technical and financial solution for many years. It became a technical and financial challenge for many years now. It also began shortly after warranty expiry date. It started to build up ice on the back plate and in the Biofresh zone. The temperature lowered to minimum (4 deg. C). No matter what I did it fell to minimum. The service team changed the NTC-sensor, charged 40 and good luck. In three years this happened four times. Also the door hinge damper loosened and doesnt do its job anymore. My SWMBO found out a trick. If the fridge is off for a couple of hours, then after she switches it on, it worked maybe for a week or so. But its an old trick and like all old tricks, its also not working anymore. Im guilty for buying the expensive piece of kitchen appliance, I hear every day. So all good men. Eliminate at least one reason for anger and dont buy the fancy Liebherr.

Excellent Guidance from selection of model to installation. On time delivery with minimum followup. Very friendly executives. Product Interior quality very high compared to other refrigerators. Very much happy to choose the right quality product.

CS1311CS1360/07011/7084638 - 00. One shelf on the door broke off after 3 months. The butter compartment broke as well. Now the actual handle on the refrigerator door broke off completely and there were 4 plastic parts scattered on the floor! Were I a very strong woman I might have thought I opened the door too quickly or carelessly. I have always had little arm strength and am frequently called delicate! I am blamed repeatedly for every issue. Having owned 2 extra large SubZero refrigerators in my former home and had no problems with either one, I know it is not me that is making this happen.

I have purchased 2 Liebherr fridges from Pittappillil Mavelikkara branch on last year. I am so impressed and I suggested the product to my friends and relatives. Especially they are sending their engineers for giving demo and clearly explained about the usages. Everything was coordinated by Mr. ** the Assistant Manager from Pittappillil, he was so helpful and professional to us.

We bought a Liebherr 346 litres, 3STCSS3540, double door refrigerator from Reliance digital store in Delhi, on 24 January, 2021 and it conked OFF in July 2021. No cooling. Compressor Shuts down and the Service team had no resolution.!! Then begins a long harassment time with Liebherr Service team, which is so smug that they are just not bothered. They will not pick calls-, not resolve the problem and harass the customers, no end. Untrustworthy, cheats!!!!

This is the product that could be great if only the parent company would allow it to be great. Some of the problems weve encountered have been solved (for our needs, anyway). The major problem has not. Some of this will help you, I think. Some of it will annoy you more. Icing on the back of the fridge. There will always be frost and, especially in humid climates, some ice on the back of the fridge. This is a compromise for the depth of the fridge. We put meats and other items like pickles, etc, at the very back of the fridge to keep them as cold as possible. Theres a risk of it freezing if you rest it against the back. We live in an apartment and are used to these compromises. If you live in a house, get a bigger fridge that cools itself more traditionally.Icing and drain plug clogging. These are related issues in our experience. For whatever reason, the fridge circulation fan is defaulted to the off position. With this off you will get a lot more icing on the back of the fridge. This will then clog your drain plug with ice. Turn the fan on and occasionally check to see if it is still on - a power outage will turn it off again. Weve had it running for about a year and no more ice issues.What to do if the drain plugs up. You will need to defrost the fridge completely and have it turned off - leave the doors open. Wait until the ice melts. If there are sheets of ice, wait until they sort of melt, then pull them out - otherwise, expect large puddles. We poured some hot water from the tap (not boiled water) into the drain to help it along, but that took forever. Nows a good time to clean the back wall of the fridge. Not too bad, all things considered.FINALLY: THE ICE MAKER -- this is the worst part about the fridge. If the parts were cheaper, it would be an Ok compromise. It is a small unit and will provide enough ice in the Summer for a couple people who drink ice water all the time. Family amount of ice? No. Problems: the ice tray itself. Our first one lasted about 2 years. Consecutive trays, much less. It has broken in a couple ways: First, the thermistor attachment assembly breaks off the ice tray. Ice stops working. Second, the plastic tray (because it is torqued to remove the ice) gets cracks in it. You then get water and some ice cubes. The water then freezes the ice cubes that do make it out and it freezes into one solid mass on the bottom of the ice tray. Fun.REPLACEMENT COST. Can you buy just the plastic ice tray? No, you have to buy one ice tray, one thermistor assembly, and two plastic parts that never break. Ever. Cost - $150+ shipping. So the only part that ever breaks is the plastic ice tray and the plastic retainer of the thermistor. So, every 9-15 months the ice cube tray gets cracks or the plastic part that keeps the thermistor in place breaks. If it was $20 we would be Ok with it - again, were used to these kinds of annoyances and compromises living in an apartment. Its also pretty easy to replace. But $150? Please.Finally, Liebherr. Its clear they just dont care or they think that if they did sell just the ice tray + thermistor part that this would be admitting something wrong? Considering what theyre involved in besides fridges it would seem that worrying about these products is the last thing on their minds. If people keep buying them they will keep making them, *even if the products are not reasonably serviceable*. That, or because of their price point they think wealthier people will just have them maintained and not worry about the cost?Who knows. Either way, if you buy one of these dont expect the greatest service, nor any help from Liebherr itself. I would expect that the service companies just dont sell enough of them to be experts and their access to inexpensive parts is the same, although I really wonder what wholesale prices are. In case Liebherr ever reads this: I would never buy your products again, but for now were stuck with it.

The ice maker on my Liebherr fridge stopped working a few weeks ago. The technician from Electra the agent for Liebherr in Israel diagnosed the problem and told me that for the parts and labor it would cost NIS2000 ($600) to do the repair work. I wrote an email to Liebherr Germany to tell them that I had sourced the same parts from their distributor in Holland at 50% of the price quoted in Israel. Germany sent a mail to Electra the Israel distributor and a few days later Electra called me to say that they would reduce the price of the parts to NIS1470 ($400). I subsequently brought the parts from Holland and had my own fridge mechanic do the repairs. He found that only 1 small part which costs NIS150 ($40) needed replacing as all the other parts which the Electra technician had said needed replacing were all in perfect working order.

In my view, the product is Awesome product. Power consumption is very low. Worth buying. Worth money. Service is very good. I strongly recommend to all who are looking for buying a good refrigerator brand.

This is the first time we have ever written a review about a product as we are normally tolerant. Our experience with the Liebherr refrigerator has, however, been so appalling that we felt we had to write about it to warn others off. The problems we have had relate to endless issues with the ice maker, the doors not closing properly, the doors not staying open properly, the handle coming loose very early on and, more recently, the endless quantities of ice that are forming on the back wall of the fridge itself (see enclosed photo). Three months ago we were told that a seal would solve this problem and that it would take 4 to 8 weeks to deliver but we are still waiting. What is nice about the fridge is its look but to quote a well known cliche, Dont judge a book by its cover. Finally, the issues we had began just five months after buying the fridge.

We bought our Liebherr refrigerator freezer when we built our home in 2012. It was a very expensive refrigerator that we thought would complement our high end kitchen well. We had this refrigerator “built in” with a cabinet exterior. Needless to say this refrigerator has been nothing but problems almost from day one. The ice maker when it did work produced only about a dozen of the tiniest little ice cubes about every 24 hours which is not even remotely the amount we use on a daily basis. We had technicians out several times to try to improve production but it never helped. We ended up disconnecting the ice maker years ago as it was more trouble than it was worth.We have since been struggling with the two lower freezer compartments that barely keep items even half frozen. If you put ice cream in it you will have a soupy mess. The freezer alarm goes off constantly to let you know the freezer compartments are not at freezer temperature which usually occurs in the middle of the night or when we have come back from a few days away. We have finally made the decision to do full research on a replacement refrigerator freezer and pull the plug literally on our Liebherr. It is not worth the trouble any longer, unfortunately it was a built-in model so it may be a little difficult to find a close fit. My advice to anyone is avoid purchasing a Liebherr refrigerator.

The fridge has given me good service. Months ago water dripped into the icemaker drawer creating blocks of ice. I took out the ice making tray to find that a corner of the plastic broke off permitting water to drip into the ice cube drawer. This plastic extruded part is 3 inches by 7 inches and produces 10 small ice cubes. I was given a price of $220.00 + taxes to replace. Since the freezer section is small I purchased a 5.1 ft3 separate Danby freezer 4 years ago to compensate. This entire freezer cost $199.00. Spare parts are always expensive but this is more than excessive. Very disappointed being held hostage to this practice. Wrote to LIEBHERR in the US and have received no response.

Why would anyone choose to buy these expensive contraptions? Liebherr website offers no possibility to register a complaint or ask for help... other than through the service people who in this case are part of the problem. Six weeks without a functioning refrigerator last summer... and no response much less remedial action!!! We naively asked Liebherr via service-appliances.us@liebherr.com (repeatedly) and via team.online team.online@liebherr.com or any suggestions on how to avoid these problems... or at least have them fixed much faster and reasonably. The house we bought a year ago in Washington DC came with a three-piece Liehberr appliance: refrigerator, freezer and wine cooler. So far the only one that has worked well is the least useful one the wine cooler. Please escalate this because it must not be a normal situation... otherwise why would anyone would buy a Liebherr refrigerator? If our problems are not fixed definitively I will certainly be speaking loudly and negatively about Liehberr. Soon after we moved in the refrigerator (a large premium unit serial number 40168030909984 and service ref. **) became a freezer -- resulting a wastage of food and the separate freezer stopped producing ice. A repairman from M&M came promptly diagnosed a sensor problem for the refrigerator -- ordered the part (which took weeks to arrive) and then returned to fix the problem (two service calls and parts charged, of course).The same problem occurred nine months later. The refrigerator froze our food, the repairman came, charged to diagnose a sensor problem, ordered the part and we have had two missed appointments to install it (once they came within the agreed time window but without the promised 30 minute warning and missed us; the second time -- a week later -- they called within the agreed window... just to say that there was an emergency and they would not be able to come for another week!). So the refrigerator is prone to problems and the maintenance system seems to boil down to just one person who handles Liebherr and a company that never has any parts in stock. As for the freezer the solution seemed quite involved and expensive and we decided not to bother (...again, what does this say about Liebherr products and service?)

I bought a Liebherr refrigerator. It was a excellent quality and cooling through is very correctly managed. Brand said insulation and services was good responsibility. So I love the product and services.

We recently bought the Liebherr TCb2640 which eases the use of our storage as a family of 2. The spice box has been helpful to make life easy in storing spices and so has the vegetable sorter system. Its compact design and the the size fits in the space and kitchen. The shelves are easy to adjust making some space at the last minute enables it to double up the ease to store more. The installation took place in short duration of time and serviced well by the engineer. I thoroughly recommend the same if youre looking for a compact refrigerator with fully added features.

Purchased both units (Built in refrigerator and freezer) in December of 2011. Problems started right away with inconsistent temperatures in the refrigerator, after service calls it was never resolved. We bought a 5 year extended warranty for both machines, it is a good thing we did. Now three years later the freezer ice maker has been replaced and I am sure it will need to be again. The refrigerator has never cooled properly but as of late forms heavy ice on the back to a point that the drawers cannot close which means that the door will not close. After several service calls the ice problem may be resolved but the inside temperature is now never higher 30 degrees f., and you cannot turn it off. If you want it to stop you must unplug it, no small task with a built in. After living with these very badly built machines for the last three years I truly believe that the only place that you will get less for your money is with a speeding ticket. Having owned Sub Zero for many trouble free years in the past, I can assure you that they will get our business next time.

Liebherr Refrigerator freezers: I purchased these 2 units at an auction at Elite Appliance. They were sold as new but with cosmetic issues. They worked for 7 months, then both units failed. When I called for service, I was told that these were not new, rather they were second hand. No one would take responsibility for the lie. Not Elite Appliance, Almo the distributor that sold them the units, or Liebherr. Pieces of junk. Do not buy!

We bought this fridge hoping it will be good because of its German technology. But just after a month the vegetables and milk and any product kept in the interior of fridge was getting frozen. We complained but the answer was, As its kept too close to the vent its getting frozen. The Liebherr technician asked to keep things one inch away from the vent. Ours is a double door fridge. Cant understand why things were getting frozen (never such issues with our previous brand). Now after few months water is leaking from a opening suddenly when we open the door from the top portion of the fridge. This is happening every day. The technician who came reset the temperature and said it is fine. But water has not stopped leaking. So much humidity inside the fridge. Very pathetic experience with the fridge.

Overall like the unit even though the ice maker failed shortly after warranty and the freezer drawers easily fall out and break if not paying close attention.

I shopped for 2 years to find the perfect fridge for my small kitchen, and Leibherrs model was the best for many reasons, namely its exceptional 5 year warranty, sleek design and efficiency. Given that I have had 3 major parts replaced within its first year of use (note: I live alone so minimum wear and tear), I am grateful for the warranty. The two different local technical service companies that have repaired it have also been exceptional. My complaint is with Leibherr customer service in Orlando or Miami, FL at 866-543-2437 who I must contact to initiate a service call. Initially, they are responsive and helpful, but on at least two occasions they have sent the wrong parts, even when they have my correct model in writing. When one lives in a hot, humid environment and without a fridge for 2-3 weeks to wait for the needed parts and then wait another 3 days for the techs to schedule a visit, the inconvenience and expense of waiting is very stressful, at best. In addition, the service reps who answer the phone have given me wrong advice of how to mitigate the situation until the techs show up, i.e. not to defrost, not to shut the unit off, etc. When the techs come, they must return later after it defrosts or blow dry my unit before they can even start to repair it. Given my above efforts, I escalated to their management: namely Shauna and Chris. I was always told that they were in meetings and promised that they would return my call, which never happened. Initially, Shauna replied via email and offered to connect me higher management, but she never followed up. The rep who answered the phone refused to give me the last name of Chris, the manager at the site nor him email address. Please note that I have tried repeatedly to express my frustrations directly with them before writing this review. When one spends $3,000.00 USD on a small fridge, wouldnt one expect better customer service from the manufacturer?

You can believe me, 100 percent good product, you can buy this fridge, Liebherr is a quality product, I have purchased last year, cooling is very good. I am suggesting you to go for it. Value for money.

Im using Liebherr refrigerator. Im very happy with performance....like Quality excellent, energy efficiency specially spice box, Vario safe, Vegetable sorting, cool pack, even no noice from compressor ....