I have to say something because Im disgusted with this machine. Probably the most sturdy machine out there but simply does not clean good. My wifes dress clothes come out with the white marks on blacks. We have tried different soaps, and every possible setting to no avail. Extra rinses and all. Forget about my work jeans. They come out of this machine looking just as dirty as I put them in. I wish I kept my good perfectly running old washer with the good old agitator. I seriously dont know what Speed Queen was thinking of when they designed this machine. Think about this review before you buy this $1000 machine.

I bought my Speed Queen TR5 in December, after having several lackluster Whirlpools over the years. Before I made my decision I looked at more washing machines than I'd like to admit - reading reviews, comparing features, watching YouTube videos of people reviewing and washing clothes in various machines. Really. My head felt like the spin cycle.

Our 4 year old Maytag was needing repairs and the repair was about 2/3 the cost of the machine. I did research to find the best reviews for a good quality washer. Speed Queen seemed to have good reviews. I paid the higher cost to get a quality washer. It is less than 5 years and we are having to pay repair bills on this Speed Queen washer. There is no difference in the quality of this machine. It has not lasted any longer than a regular brand washer. Dont waste your money, get the cheaper brand.

My Speed Queen is built like a tank and has a 10 year warranty. Shes definitely speedy and has the usual options. She has a Large stainless top loading tank. I liked her so much I bought the dryer as well which has the same warranty.

I purchased a new set of Speed Queens on 2/28/17. These are commercial grade Washers & Dryers. I have NEVER had a problem with other dryers and a friend raved about her new Speed Queen product so we decided to look into them. Since purchasing this “High Efficient” washer and dryer I have had to dry my clothes, towels, etc. twice each time. How efficient is that? I had a repairman come out. He told us the problem was in the vent. My husband had cleaned out the vent before he showed up so afterward he did it again and was given the ‘all clear’ from another service. The Speed Queen repairman came a second time. The only thing he could tell us was that there was nothing more he could do and it’s something we have to put up with. What??? Put Up With??? Not acceptable. Today we had another repairman come out to test the heating element. His answer was the heating element was not running as it should. He will order a new part. WHAT??? A new part on a brand new Dryer? Now I realize I said it was purchased in February and this is November but please take into consideration that we are gone from June-October so this dryer was not in use at that time. This is totally ridiculous. I can’t believe Speed Queen, a company that is supposed to be the Number 1 seller of Washers & Dryers, would not replace this unit. So wrong. I will NEVER buy another one.

The Speed Queen washer is a dependable machine that washes the clothes perfectly and has a large capacity. Its operation is quiet. The large agitator distributes the soap throughout the entire load. It is solidly built and I would highly recommend this manufacturer.

Bought above S Queen washer and dryer almost five years at the strong suggestion of the appliance store owner here in Tucson. AZ. Almost five years later we are in the midst of renovation from water damage in the walls in our utility room, kitchen, guest bedroom. How long has the washer been spewing suds out of the washer drain? No answer, quiet and continual lethal damage sums it up.Three plumbers verify our house plumbing is A OK! Speed Queen appliance service manager and general manager defend the washer; problem is not the washer they say. One month of chaos from an overflowing drain pipe and still torn up. I hope other Speed Queen owners never experience this situation caused by “a top model washing machine”

I really thought I was getting the best! I who worked for Maytag owned a 34 yr old Maytag had no problems. As many folks know, Maytag washers are not the same. And, like many other did some research. Seeing that this units normally cost around $1,000.00 for just the washer, was getting great price of $833.24, Yeah! and that a price is crazy too! When I installed it. (And Ive installed my Maytag and Dryer 34 yrs ago.) I can install appliances. I felt really good. I had it for 10 days and its looks and feels very solid! However, the washer stopped or would not go into a spin mode. Only the two blue lights would flash. Since, I tried calling Speed Queen (no one returned my call). I researched YouTube to see how to do a Force Spin. I also wanted to make sure that my drain line was clear and no clogs. (No Clogs.)The next day, I drove over to the Appliance Factory and Mattress Kingdom Store to explain my Dilemma. I wanted to bring it back and purchase a Classic model and pay the extra $200.00. (My wife thinks Im nuts to stay with Speed Queen.) We cant do that, unless Speed Queen approves the return. So, I thought, Well lets have Speed Queen send someone out to repair it. If they cant repair it, the store will take it back. The store sent out a repair man, and he looked professional. But, I could tell hes never worked on TR3003Wn Speed Queen. After he replaced the door switch, he called Speed Queen. They too thought it had to be clog, but he even said, no it has a good stream of flush water. Seeing that he replaced the door switch, and called to learn how to do a force spin, I thought it was fixed! I felt good.Two days later, at 7 Am. I did another wash. At 7:20 I watched the machine and it seemed like it was trying to go into a spin (click, click, click) And, then the lights (Wash/Spin) switched to blue and began to flash. So, I unplugged it (waited 30 sec.). Powered it back up and after 2 attempts was able to get into a force spin. What a pain in the **! So, I called the repair place again, and explained to the repair man what happened. I explained to the guy, the Store is willing to exchange the unit, provided it cant be fixed! So repairman, says hell will order a complete New Control Panel and New Pump. Thats where we are at as of 3/11.You should know that Im disputing my Credit Card Payment Via US Bank and hope theyll see our side and I plan to just drop off this Washing Machine back to Appliance Factory & Mattress Kingdom off where I bought it. My wife thinks Im nut dealing with this store. Look Lowes has Maytag and Whirpool for only $649.00. Im sure theyd replace it if you had a problem. My wife can not figure out how to put this unit into a spin mode. Too many procedures to follow to get the water out. Bottom line, do not buy this Speed Queen Model TR3003wn, However, if it has to be a Speed Queen, buy the TC5000 Classic. And, your wife and your life will a lot happier.

TR3 and DR3 washer and dryer. Told the sale man we are farmers and get pretty dirty at times. He said Speed Queen without a doubt, which was the most expensive. Well it cant clean worth a **. Found out the drum and agitator are one and locked together, so no agitating. Just spins the drum back a forth. My pant legs come out dirty in the folds. Went as far as stapling, yes stapling the fold open and re-washing again. I find more dirt in the lint trap of the dryer then lint itself. Speed queen calls it gentle I call it **. Replaced it with a used dual agitator washing machine for 1/5th the cost and now just lint in the dryer and way, way, way cleaner clothes. The dryer has needed to be serviced twice with all this being less then a year old. Things get caught between the spinning drum and the seal and some load sensor turns the dryer off. Feel completely ripped off. Now Im going to sell it cheap and honestly cause cant stand seeing it sitting there unused.

My Speed Queen washing machine works great! My clothes come out much cleaner than with the last two washers I used. The Speed Queen dryer is fine. I wish it had a moisture sensor to prevent me from over drying my clothes. They could really use a styling makeover for those people who care about the appearance of their washer/dryer.

I purchased a Speed Queen washer 1 year ago. What a disappointment. US made, 3 year parts & labor warranty. Dont fall for it as I did. Have had nothing but problems with this machine since day one. It washes fine but the fabric softener does not dispense properly, is all over the clothes once the cycle has completed. Have been in touch with Alliance which is the warranty service and we have tried several things to correct the issue, such as cleaning the dispenser even though clean, running extra rinse with every wash, avoiding the normal wash cycle, technician came out was not helpful or friendly nor fixed the problem. Have been told by several individuals at Alliance not to use Downy fabric softener. So I have diluted my downy until is it like water and I am still having issues. So I have a washer that I cannot use the normal cycle and I cannot use downy. Also, due to my rural location, they do not have any technicians in my area to fix. I have requested a refund but they refuse. DO NOT BUY SPEED QUEEN.

Very first use of this dryer with only a light, partial load, and either the belt or the pulley broke! Actually, for the record, not VERY first use, as I tried it briefly after installing it with no load just to make sure all was well. It survived that initial test, but not with clothes in it. Very disappointed. The seller is going to make it good, but thats besides the point. For $950 I expect a product to actually work.

My Speed Queen washer is a replacement for a Maytag Neptune that I had for many years. I am very pleased with the performance and especially the amount of water it uses during a cycle. It gets the clothes just as clean using about 1/2 the water, very important as we have well water. It is not as pretty as the Neptune was, but thats extremely low on my list of requirements.

We bought this because it was big and the salesman said it was reliable and it fit our budget. So far so good. It seems to do a pretty good job cleaning our clothes. Our old washer and dryer were Maytag and they lasted 22 years and cleaned well. At the time we were buying new ones we needed something less expensive. They seem to be doing a good job.

Our Maytag dryer died & they could no longer get a circuit board for it. It was the 2nd time in 5 years to need service. We had the top of a line Maytag washer & dryer. I asked the repairperson what brand he would recommend & he stated SPEED QUEEN. He said they cost more but are very well built. They are the same ones in laundromats. I read the reviews & found the TC5 model. This is an old school, simple controls & will last 20 years washing machine. We bought the set - Washer & Dryer. The appliance person mentioned they are hard to keep in stock because of their reputation.

Purchased a matched set Speed Queen washer/dryer in June of 2013. We experienced burning smells from the dryer from day one, but really didnt think much of it. Finally, in September of 2017, the smell got really bad so we called the repairman. When he opened it up, he couldnt believe the mess he saw inside. The machine had bad connectors from day one and they had finally gotten to the point where they burned so badly inside, they almost started a fire. The repairman said it was a manufacturer defect and to contact the company. We did, and they did nothing. They didnt even apologize that they almost burned our house down. Considering I frequently run the dryer during the night, a fire could have easily started while we were sleeping. I am stunned by the lack of customer service and am afraid to continue using the unit. The washing machine has made a noise from day one, as well, but the repairman cannot figure out where its coming from. I am so upset that all my long research to find the best, longest lasting machines still turned up junk.

Not happy with the washer. Purchased to replace LG that was destroyed when my home burned during the N. Calif wild fires. Completely new home and just moved in. The washer has suds coming up the Drain, stand pipe during the spin cycle which overflow down the wall and onto the floor. The rubber adapter supplied to defuse this problem lessens but does not eliminate it. Online search shows this is a common problem with this washer as does the fact that Speed Queen has developed a adapter to defuse the suds problem. Unfortunately the solution is inadequate. Im considering taking the 2K loss paid for the washer and dryer to save on home repairs down the road. My suggestion is to look elsewhere for your washer.

I used Speed Queen at a laundromat, and they are amazing! You can get more into your loads without worry. You know all of your clothes will come out clean. Sometimes I go to the laundromat to use their machines for my bedding. With the ones I have used it was nice to have a presoak option. Plus I like the high speed cycle of removing water. You dont have to worry about your clothes being so heavy with water when you go to dry. However, the ones at the laundromat take forever because of the presoak cycle. It would be nice if it went a tad faster and it would be cool if it cleaned itself out after every use LOL!

I call myself being smart being buying true iconic American brand washer and dryer set, and to my surprise, my 15 year old Roper I got on Craigslist for $75 out washed this almost $3,000 stainless steel washer. What I immediately noticed that all my clothes were coming out this front loader smelling like Tide pods, after a complete wash cycle. This machine doesnt wash clothes, because it doesnt tumble in enough water. Im a truck driver and travel the country on a regular, and ran across a similar machine at a Flying J, it did the same thing. So I complained and demanded my money back because this machine left my clothes smelling worse, prior to washing. And I was told that the government had decided on how much water is needed to wash your clothes, which is at least two gallons short, therefore, no I find my myself using a extra rinse cycle, which extends my cycle to an hour, just to remove the smell of tide. I tried contacting the manufacturer to figure out some kinda hack to add more water, and was basically told by these people, good luck with that. Ok let get this straight, I paid nearly $6,000 for this washer/dryer combo, and I kid you not, my hundred year old Roper will clean ten times better, and I paid less than $100 bucks, used, over 15 years ago. This doesnt make any sense.

I have a commercial Speed Queen washer and dryer. Best ever. Front load washers are crap. Had a Maytag and a Whirlpool Duet. Both died within 5 years time. All plastic. The top load washers that don't have an agitator don't clean clothes.

I live in a remote area and have difficulty getting service personnel to come to my location. After reading so many reviews of computer boards failing, mold problems with front loaders, and front loaders failing to clean, I knew I wanted a RELIABLE washer that CLEANED. Speed Queens have an excellent reliability record. Although my washer is only 3 years old and maybe old school with no digital computer boards, it does a great job cleaning.

I was shocked to see the low ratings on this site. I breed Golden Retrievers and to put it mildly I wash dirty stuff. From muddy dog towels to poopy puppy pads. Dirty Stuff! My Speed Queen (TC5000WN) does a wonderful job on my dirtiest loads. It washes faster than my old machines, (GE & Maytag) and has an option for a larger fill. It is a workhorse, which is what I want in a washing machine. I had an LG Front Load washer and hated it! You cannot properly soak anything, and I was constantly cleaning the rubber gasket to keep it from smelling.

I really don’t want to give this rating a star but I had to select at least one. My one star is under duress. This machine doesn’t even deserve one star. I bought a top load Speed Queen washing machine a year ago and used the “eco” setting which didn’t rinse the soap out of my clothes and I developed a terrible skin rash that I had to treat with **. The customer service rep at Speed Queen said the “eco” setting is to comply with government regulations and I should not use it and I should always use the “auto fill”. My clothes never were clean, in fact they became dingy. The biggest test of all was that none of my dog toys ever came out clean, they came out with the same dirt they had when I put them in the washer. I called customer service at Speed Queen 3 times to discuss the machines disappointing performance... “Don’t use eco setting”. “Small loads won’t get clean if there’s not enough clothes in them”. “The machine is designed so that the clothes rubbing against each other will clean”. In the end after a year of frustration I bought an Electrolux and my clothes are clean again.

We LOVE our Speed Queen TR7 washer and dryer system. Dont be misled by negative reactions based on how it washes. This washer does not drag expensive clothing through the washer like machines of the past. Rather, it moves the water at high speed around the tub and through the garments. The end result is the best wash AND gentler on clothing. Weve had fantastic results. Heavily soiled clothes from yard work and gardening came out beautifully.The machine is very sophisticated with so many options for wash settings. Im enjoying the process of discovering how to wash different clothing in the best manner possible - which this machine does. Theres an extended soak option available along with a pre-wash cycle. You can even delay start the machine so that the washer sleeps until you want it to start. This allows for the ability to have the wash finish just as you arrive home which in turn eliminates standing wet clothing. Then just toss the clothes immediately in the dryer and the wash is done! (Not leaving the clothes in the dryer after they dry helps greatly reduce wrinkling.) Thorough cleaning PLUS preserving expensive clothing makes this the best washing system available.

We have had both the washer and dryer for seven years with no problems or service calls. Ten year guarantee on the washer is comforting and they both perform at a quality level. The only complaint we have is that the washer does not have a buzzer, but the dryer does.

I bought a Speed Queen washer fall 2020 based on its stellar reputation. I was sorely mistaken. I’ve had the tide pods not devolve and clothes come out with dirt still on them—-dirt —like something as simple as milk that should have easily washed out. Someone on these reviews correctly called the wash cycle a “soothing bath.” The drum does not agitate. Often the clothes are weakly spun and too wet for the dryer. The lid lock is a complete nuisance. They put that on there so you can’t see how feeble the agitation cycle is! The plastic bleach dispenser discolored after 1 month of use. The cycles are awful and LONG, which wouldn’t be bad if it were doing something. I have to agree with Every one-star review on here—HEED THE WARNING! The machine makes doing laundry an even worse task than it is. SHAME ON YOU SPEED QUEEN...SHAME SHAME SHAME...OR SHAM SHAM SHAM!

Updated on 10/06/2020: Hello, this is an update to my first review, July 2020, after three washers in a week, (all had a loose control panel) then told by manufacturer to schedule a repair date (for the new washer), this is the rest of the story, to quote Paul **... so in addition to the control panel being loose, the tub was always tilted and setting off the switches for unbalanced load. As I mentioned in the first review, I will be wondering what else will go wrong...turns out the tub was always tilted because the wrong type of springs were installed when built (green v.s. blue, if that helps anyone). They have been replaced. So the new machine was delivered july-23-2020 and finally fixed on sept 5, 2020.... or until something happens for being poorly assembled / built.Original Review: I purchased a Speed Queen washing machine, tr5003wn, a month ago. There was a 3 week back-log for delivery. In the past week, I have had 3 of these machines. On the first one delivered, the control board, the part with all the knobs was very loose and wiggled. I called the appliance company, they sent a replacement 4 days later, out of the box, the second one, same problem, I said take it back. The 3rd one, delivered today, July 28, 2020, has the same issue but not as severe, so I kept it. I called speed queen, they said call for a repair, but I will need to register it online first, then schedule a repair. I was told that management will be informed and call the factory. My concern is, what else was not screwed/bolted together properly? Now left wondering what else will go wrong? A leak, a loose wire to cause a fire or blow a fuse? Whats the point of buying made in America, when built like, made in China, ggrrrrrr. There was nothing wrong with the way machines were built 20 years ago. I miss my old Fisher & Paykel, but now they are owned by China. I realize companies had a down-time due to covid, and companies are trying to build things so fast and get them out the door for a back log of orders, someone forgot to tighten down the screws? I purchased this brand based on reading a lot of reviews, hoping to get machine that will last many years, now I will just wonder/worry, for how many years, when will something go wrong with this machine. :-(

Our machine is less than eight months old or machine and we have two major problems. First the inner plastic ring is falling apart. We have chunks of plastic in our clothes. Eventually the entire ring is going to break down. Our second problem is we have a internal water leak in the tub. Fortunately we have a plastic liner under the machine, otherwise our wood floors would be ruined. We are called Speed Queen twice and talk to someone by the name of Tim, who seems to have absolutely no information on anything. We had someone come out to repair the machine and we were told we should just get a new one. It’s in pretty bad shape. He came out again the following week and was told that he had to replace the tub the liner and and find where the leak in the tub is. Today a week later we called Speed Queen. Spoke with Tim once again to find out what the status of our parts and repair was. He knew nothing. We called the appliance repair place directly and they are trying to track our parts but they said Speed Queen sends things through some super cheap delivery service not a UPS or FedEx and it’s hard to even find out where the parts are since there’s no tracking number. Meanwhile every time I do a load of wash there’s white chunks of plastic in my clothes. Oh and I forgot to add the machine makes these horrible clanking noise as well. That’s important. Anyway I thousand dollars for this machine what a joke customer service from Speed Queen. Disgusting. Do not buy this machine or actually anything from Speed Queen.

Purchased a Speed Queen washer & dryer from Gerrits Appliance in Grand Rapids Michigan. Both appliances have all of these light brown spots on them. Gerrits came out once to clean them but they only returned. Have been trying to get Speed Queen/Gerrits to take them back to no avail. Also, when drying clothes when you open the dryer door the lint gets all over the clothes. SQ sent me something but I already had one which does not work. Also, the timers are so quiet you cannot hear them when the cycle is done on either the washer or dryer. I have never had such poor service from either place, but especially SQ. I spoke with a man by the name of John and he did absolutely nothing. I then left two messages for him but he never returned my calls. I would not buy another SQ. Both appliances and customer service are worthless. Be very careful before you buy.

Purchased a washing machine in September 2020. Upon the first use, the machine made this horrible annoying knocking noise. It is now February 2021 and after multiple service calls, we still have this machine with its horrible annoying knocking noise! A local technician was just here yet again today, and was even on the phone with Speed Queen for over an hour trying to get help to repair it, and still nothing. No one seems to know what is causing the noise, or how to fix it. Wouldnt it make sense to replace the machine? Perhaps its defective? Or am I just suppose to take multiple more days off work to accommodate technicians until they get it fixed?

Until now, I had been happy with my Speed Queen Washer. It is simple to use and does an okay job cleaning my clothes. However, after just three years of use, one of the plastic arms on the agitator inside the tub broke off after washing three pairs of jeans and a handful of shirts. Upon closer examination, I noticed that the plastic used for the arms is rather thin and flimsy, certainly not the heavy duty commercial quality that I paid a premium price for. I called Speed Queen and was told that the part wasnt under warranty which rather surprised me. So buyer beware.

There were SQ washer in a laundromat I visited regularly, plus I owned one-inexpensive to buy. My 3.42 cubic feet washer AWNE92SP113 is dependable, no nonsense and gets the clothes clean. It comes in white which reminds me of clean laundry. It wasnt heavy like some and was easy to move when I moved from an apartment to a house. It also has top loading, two rinse cycles, I could select the water temperature and the agitator strength. I also liked the cycle only took about 20 minutes. The one I had didnt used a timer and I wish it did. I would add a mini-basket. It wastes water when you have a smaller load than the washers select small load. Make sure each Speed Queen washer has a timer.

I purchased this machine new in late June 2017. However, Monday, August 7, 2017 I put a load in the washer, it gets off-balance and I find my garage full of smoke. The repairman later informs me that a belt broke, wrapped itself around the pulley and broke that as well. Here I am 6 days later, brand new BROKEN washer in my garage next to the growing mountain of dirty linens and clothes. Speed Queen apparently feels little incentive to get the parts to us as the appliance store is still waiting for them to arrive. Wow, I would say this is exactly the circumstance I hoped to avoid by buying this so called reliable brand. Yet it couldnt even handle a small off balanced load. Never been so unhappy with a purchase.

I bought a stackable Speed Queen after reading about the reliability and longevity of the machines. I had read that they are workhorses and well built. Unfortunately, they are not that well designed and it is a daily frustration when I use mine. First of all, the upper dryer door is not round, it is flat at the bottom. This seems like it is a trivial detail, but because of the shape of the door opening, it is about 2-3 inches higher that I need to reach in the grab the dry clothes and for me at 51 that is the difference between being able to reach the back of the machine or not. Presumably this was done to have a straight edged lint catcher, but that is a foolish compromise.The lint catcher brings me to my next complaint. You cannot remove the lint catcher without unscrewing it! To remove the lint, you just need to swipe your hand and grab the lint - no big deal, BUT if you want to clean it properly with a brush every so often, like I do, you cannot. Most people may not clean the lint catcher and the exhaust tube from there, but I always have and I can see that there is plenty of dust that gets through the catcher and is in the tubing beyond where I can reach without breaking out my screwdriver. That is a fire hazard and a ridiculous inconvenience to the average homemaker, housecleaner or working mother.Next issue is the soap dispenser. It is so poorly designed that unless you close the dispenser immediately it leaks down the front of the machine and not only that, it tracks to yet another spot where it is difficult to reach and clean! When I take my soap dispenser out to clean, about every two weeks, the inside of the space where it fits also has dried liquid detergent in the corners and edges. This is poor design, it is not because I am using too much detergent - I am not. The lower panel at the bottom of the machine also needs to be cleaned/serviced, according to the manual every 6 months. Well this is also a major pain in the neck requiring the machines to be pulled out from their built in cabinetry positions and a couple of hex screws to be undone. Really? Couldnt they make it so the access was all from the front?As for their functionality - it is fine. They are pretty quiet machines, they do the job, though I dont believe the auto-sensor works for dryness, and they certainly havent broken, though I have only been using them for 1 year. Leaving the washing machine door open after using it has prevented any bad odors, BUT the glass insert in the door accumulates a weird soapy grime that requires a scrubby sponge to clean each week. I use the same regular eco-safe detergent (Persil) I used in my previous machine and never had that problem, which makes me believe it is the shape of the glass design. Of course also, these are a bit smaller than many of the big machines out there, but that is well stated in their literature and was no surprise. Realistically, you cannot do two sets of sheets in one load though. The machine is just stuffed then and the dryer takes forever to dry if it is that full. This is an issue if you have a cleaning lady coming to do all the sheets in one day. It will take forever. Luckily, we just change our sheets on different days, but I no longer have a house full of kids - If I did - this would NOT be family functional washing machine and dryer

I have used this washer for over a year. The tub barely fills to 2/3 and I was told by customer service this is because of government regulations. Very annoying if you would like to wash what is normally considered a full load. My MAIN COMPLAINT is the problem I have with bedsheets becoming literally knotted and twisted so badly that I must continually monitor my washer as if a naughty child! I’m over babysitting my washer.I have tried so many techniques when washing bedsheets, one at a time with small miscellaneous clothing or pillowcases, a top and bottom sheet with a few other items. Ninety percent of the time I’m untangling sopping wet clothes so they will at least be clean, as well as monitoring the rinse cycle. Has anyone found an answer for this problem?

I purchased a Speed Queen model TC500 top loader (costs over 900.00). I bought it thinking it would last 25 yrs. It stopped working in 1 week..stuck on Rinse/Spin only. Horrible customer service with no compensation even given the machine is under warranty.

I wanted a good reliable washing machine, like the good old days! It didn’t matter about looks, or fancy stuff, I needed a workhorse that would clean clothes with heavy usage. I couldn’t take a chance. Speed Queen is the brand used in laundromats. I got a Speed Queen, and couldn’t be happier!

I “inherited” the Speed Queen dryer with the bed and breakfast business I bought 9 months ago. It’s commercial grade, heavy duty. It drives me to distraction! Despite buttoning up the duvet covers (I live in Australia) things still manage to get caught up inside and from time to time, the duvet cover even manages to get turned inside out, as do the pillow cases. How on earth can this happen??? And then there are the many, many times the sheets get twisted up like corkscrews. How can that happen?? I’ve had many dryers in my lifetime, none as expensive as this one, but every single one of them was 100% better than the Speed Queen. I HATE IT! Do not buy one! Rosie **, Australia.

I recently purchased a 2020 Speed Queen top load washer and matching gas dryer. The products were highly rated and I must say they perform well. I did find an issue with the washer only. When the machine is running it generates an RF field that almost totally interferes with AM radio broadcasts. This happens when a portable (battery powered) or plug in radio is used. This never happened with previous GE washer or Kenmore washer that I owned over the past 40 plus years. I contacted their service dept. online and explained the situation. The response was, We sell a filter kit to remedy this situation but it is not covered by your warranty. I priced the kit at various sites and they run anywhere from $145 on up. Now mind you this is for part only. Installation was not even mentioned. I find this unreasonable as they admit to a problem by offering a fix at the consumers expense.

Purchased our washing machine May, 2017. Having problems with the unit. It has been to the service for 2nd time now at the Meyer Appliance where we purchased it. Since the unit is less than one year old, I have called the Speed Queen directly if we can get a new unit, but they denied our request. The unit has been in service since March 22, 2018. The first time was last year October-November, 2017. Very frustrated that we got the defective unit and they are still trying to fix it. Serial No.: 1704003888. Model: AFNE9RSP113TW.

My family is very active. My daughter rides horses and works in a barn so we have a lot of very dirty, smelly laundry, including horse blankets and saddle pads. When my Maytag broke I went to a small local store that had several brands of appliances for sale. I told the salesman our situation and said I did not want anything fancy, I just wanted a "workhorse" of a washer and dryer. He recommended Speed Queen. I had never heard of Speed Queen but I trusted him and made the purchase.

I had this same washer before they redesigned it and it was the best washer I had ever had, LOVED it! But the redesigned washer is awful. I hate to say that, but it is true. I have had it less than a year and the spin cycle doesnt work. Nor does it clean clothes! It may be easier on clothes, but who cares if they are dirty. It doesnt spin the water out and clothes have to be dried twice. How is this easier on them? I wish they would bring back the old washer! Since my expensive Speed Queen has been a total disappoint, I have purchased a new washer with no computer parts and an agitator that isnt just for looks!

We have owned expensive LG front load and numerous top load washers and dryers over the years. I read several negative reviews of the 2018 Speed Queen washers and dryers, following its redesign. Made in America means a lot to me, this along with the 5-year parts and labor warranty is the reason we decided to pay up for the Speed Queen 5000 series washer and dryer and give them a try. We decided to purchase this model because it has 6 cleaning cycles and easy to use knobs vs. the push button control board. We are very pleased with the performance of our new appliances. The washer is quiet, and exceeded our expectations in cleaning our clothes. Every load has came out clean and smells nice. I believe this is the result of adequate water usage and Speed Queens design to push water along with the cleaning agent through the cloths. The only con I see with the washer is it has a safety lock while in use that requires you to pause the cycle to add items to your wash. The dryer is efficient, my clothes are usually dry in 35 minutes.

May 2021 bought a brand new washer and dryer Speed Queen. Did a read a reviews and heard how great it is. Washer won’t even get a little dirt out. I washed twice and still dirty. Try so many times to called Customer Service. Cannot get a hold of no one. Only auto play of computer voice telling you to hold on. Nobody ever answer t by e called of mine. Horrible customer service. I regret buying Speed Queen! I paid $1,000 for washer alone. I just lost $1,000 down the drain! I’m so mad and sad. DO NOT BUY SPEED QUEEN!!! Good getting a hold of customer service!!!

Spent a lot of time researching a new gas dryer as I discovered that Samsung & LG are not considered great buys with the service calls that ensue. As a previous Samsung owner I was particularly concerned about quality. Found that Speed Queen had a pretty good reputation, was made in the US (Wisconsin) & had options of 3, 5 or 7 year warranties depending on the model. Chose the 7 year model & was very excited to try my new dryer. It stopped working on day 1. The sensor settings would not work. Called for service & was referred to one of their service companies, they came & assessed the dryer, it needed 4 parts, a board, a thermostat & two sensors. I was told the dryer would work just fine on regular settings until the parts came in. That was not true. A week later it stopped working on any setting. Called the servicer & Speed Queen, another service call, another part, the ignitor was bad. Here is the part that is truly sad. Speed Queen customer service has still not managed to get a manager from their company to give me a call. They are rude, absolutely indifferent to how poorly this looks for their brand. I see no pride in their company name & no effort to attempt to make a customer happy. Its like you are bothering them. I can accept defects, indifference is not acceptable on a 2 day old dryer regardless of the warranty. They could not even be bothered to get the correct parts to the repair team. Im truly disappointed & disgusted at their customer service teams attitude & their management teams inability to actually manage. If you manage by hiding behind your customer service team, you should not be a manager.

I think they are very good machines to use. Have used them at same washteria and were excellent in cleaning the clothes. Only once in awhile they were unreliable when were out of order!! They are dependable in getting the clothes washed and cleaned!! The machines are so quiet you dont even know that they are running until the light goes out and know that the clothes are done and ready to be put in dryer!!! The machines are so reliable and dependable that you simply cannot think of anything that will make you dislike the machines. I understand the clothes have to go in different cycles to get cleaned but you have to be patience until the machine stops!!

I am less than impressed with my Speed Queen washing machine. It was not cheap and it should of been better engineered, especially the electric part of it. It blows the breaker seven times, every load and it pisses me off. It is out of warranty and the customer service is a joke. What happened to the days when a machine lasted forever. This isn’t cool and I bought an American made appliance intentionally. Think twice, Suzanne.

I made a HUGE mistake not taking my Whirlpool W/D set to my new house. I had heard so many wonderful reviews about Speed Queen - workhorse, great warranties, etc. Now Im stuck with a horrible washer and disgusting mildew smell. I contacted the dealer - the mildew problem is not covered by the warranty. They suggested I contact Speed Queen directly which I did but never received a response. Ive tried everything - vinegar/baking soda, Affresh, always leaving the washer door wide open - nothing works. Twenty years ago I purchased the first front load washer Maytag made. It had the same mildew problem and Maytag contacted me ahead of me contacting them! The problem was fixed at NO CHARGE. My opinion - dont buy Speed Queen.

We purchased a Speed Queen Washing Machine in 2017 after it was highly recommended to us by a trusted appliance technician and internet research. The washing machine worked satisfactorily until approximately five weeks ago. Water was noticed under the machine after doing a load of laundry. We thought it might be due to our water well/septic system because of very wet weather. We waited to do any further laundry until the septic tanks were drained. After the septic tanks were drained, a load of laundry was started and our laundry room flooded. We contacted an appliance technician who informed us the wash tub was cracked. A major repair. Since he did not perform warranty work on Speed Queen machines, we contacted Speed Queen customer service and a technician came out. He informed me that he ordered the tub replacement from Speed Queen but could not give me any information about when the tub would arrive. I contacted him two days later since I had not heard from him about when to expect the tub replacement, and my husband had an upcoming surgery and would need clean sheets, towels etc. after surgery. The technician informed me that he still had no information about the parts arrival from Speed Queen. I called Speed Queen customer service the same day but they had no information on the arrival of the part. Two days later, a Friday, I was able to learn from customer service (when I called back) that the part would arrive the following Tuesday. I contacted the technician, who still had not been notified of the parts arrival by Speed Queen, and we scheduled an appointment for Wednesday morning. The tub replacement arrived in a defective state and could not be installed. The technician contacted Speed Queen before he left my home that Wednesday morning to request a second tub replacement since the one sent was defective. No one could provide him with an arrival date for the second tub replacement. I called Speed Queen the same day and the customer service representative told me shipment of the part would be expedited. When I checked with the technician two days later, again on a Friday, he informed me that he had heard nothing from Speed Queen. I reached out to Speed Queen immediately and after numerous phone calls learned the tub replacement was not expedited (though I was previously told otherwise) but was due to arrive the following Tuesday. The technician was again scheduled to install it on a Wednesday morning. This never happened because the (second) tub replacement did not arrive according to the technician. Speed Queen claimed it did. Both my husband and I contacted Speed Queen customer service that Wednesday and both of us were informed by two different representatives that the tub replacement (now the third attempt to obtain this part) would be overnighted directly to our home, not the technicians address. Based on their representation, we scheduled an appointment with a different Speed Queen technician to install the tub replacement. The representation by Speed Queen turned out to be untrue. The tub replacement did not arrive the next day as we were told. The repair appointment had to be cancelled. That day, customer service told us the matter had been turned over to management and they had no details or information about when the part would reach us as technical oversaw that. We requested a call back from customer service once they were able to obtain this information from management or technical but no one contacted us. I received an email letting me know that customer service did not know anything about when the part would be shipped. In frustration, I reached out again to customer service several times the following day. They had different stories every time; no one could give me any information on when we would receive the tub replacement. A week later, Speed Queen has yet to contact us about the status of sending the tub replacement to repair our washing machine. Speed Queens misrepresentations and inaction forced us to purchase a new washing machine this week. Its customer service department is unlike any I have encountered. They give misinform nation and misrepresentations. They provide no actual information or assistance to the customer. They demean customers and give the clear impression that Speed Queen could care less if the customers washer is repaired or not. Because of our awful experience with Speed Queen, I cannot recommend its washing machine to anyone. Instead, I recommend avoiding this brand.

Three years old, already washer circuit board replaced twice, now balance sensors and wiring harness await delivery and installation. Dryer belt already replaced, usually after a 10 day wait for service. We are 2 people, 6 loads per week. Cant be that we are using it too much. We were sold on the size (we had a space problem) and the great warranty. Too bad we have to have parts and service on speed dial. Luckily we have a local laundromat. Factory rep says ours is an anomaly but doesnt really have an answer for when the 5 year warranty is up. Make sure you really want this over some other brand, although results could be the same.

After being told by several washer repair personnel, and being told by the appliance salesman, that if I wanted to buy the best available washer, even though it was much more expensive, to buy the Speed Queen that they had on display. (Model AWN43RSN115TW01 from Edwards Appliance in Depew, NY). Delivery was made exactly on time and after the installation was completed, the delivery man said load her up and enjoy your new washer. The first several loads were, I would say, average loads, but eventually I loaded her up with a large load of colored clothes. Washing process worked well and the tub drained for the most part but would not spin. Even after removing some of the wet clothes, there is still no spin cycle. I will contact Edwards, (whom I am not blaming for the problem) to send out a repairman. In my opinion, THIS SHOULD NOT BE HAPPENING TO A TOP-RATED, EXPENSIVE WASHER IN THE FIRST MONTH OF USE. I would caution anyone considering this Speed Queen washer. I will gladly change my rating if this situation improves.

Bought a Speed Queen washer in 2013. Just recently started making noise. Called in repairman who found that a bolt had broken causing other damage to the tune of $800. Contacted Speed Queen, and Andrea in Customer Support said sorry, out of warranty, nothing we can do. So, when their website claims they can last for 25 years, Im not sure I believe that. I would think a good quality bolt would last a long time.

I paid a little more, but I LOVE my Speed Queen. It's reliable, I can wash a big load and it gets my clothes clean - it fills up with water. The washer I had before this one was a "water saver", filling up only about half way. My clothes didn't smell clean, so I started washing only half a load at a time. Not much on energy savings, uh?

I purchased a new Speed Queen Commercial Top Load washer and front load dryer in June 2016. Within a week I had service come out to try to fix the thumping in the dryer. Repairman came out 3 times and decided I needed a new drum! That helped but didnt really fix the noise. Today, Dec. 2019, the repairman told me my washer needs a new motor and some other parts, that is why it wont start or just cuts out. It trips the circuit too. Ive had clothes with water sitting in the machine for a week waiting on the repairman to get here to fix it. He had to install new roller bars in the dryer for the thumping, and I guess we will see how long that lasts. I am very disappointed in this set. I want my old Maytag set back that I had been using for 15 years with no issue, but the buyer of my house wanted them so I let them go. I should not have done that. Today I paid $157 and who knows what the washer repair will be.

We bought this washer January 18, 2021. Have had the repair man out 5 times, they have replaced the lid lock, the main board, and a part in the back of the machine and it still does not work! I wanted a speed queen and got a horrible product!! We have tried to call the number for support and it keeps hanging up on us or the call just won’t go through. PLEASE DONT WASTE YOUR MONEY ON SPEED QUEEN PRODUCTS! They won’t answer the phone so I’m assuming we wasted over a thousand dollars!

Wish I had not bought- washer foams out the drain every time- no, I am not using too much soap, no I am not using th wrong kind of soap (tried HE and regular in very small amounts), plumbing is not clogged, no issue with old Maytag for years... Also, you need an instruction guide to understand settings- seems like they just chose random words... Hey SpeedQueen- how about small medium large and cold warm hot... I know you are trying to get around Gov. efficiency standards, but whoever you pay to design these controls should be fired- Its not that difficult people.. Im sure it is made with more metal parts than most washers, but whats the point if it doesnt work? What a mess and a waste of $1,000.

We bought this commercial washer for our apartment complex which we manage. Within 10 days of installation the machine was smoking and flooded the basement. When we contacted customer support, they said they would come out to repair it. It has now taken 3 service trips, and 6 weeks to try and fix the machine. Our tenants have been without a washing machine for nearly 2 months now, and they still refuse to simply replace it. I am extremely dissatisfied with this washer, and believe it is a LEMON! Customer service should replace it, as this is a huge inconvenience for us - but they still refuse! We are very frustrated over here.

Thought I was buying a quality product, it definitely is not! Was told it will last 25 years. Wrong! Lucky if it makes it to six. Had nothing but problems with this Speed Queen Dryer since we purchased it in 2014. The thermal fuse 4 times, the thermostat, the timer. It doesnt dry clothes. Had it fixed 3 times in the last few months. Twice within 10 days and now it isnt drying my clothes again. Sick of this piece of crap. Do not buy a Speed Queen nothing but trouble!!

We bought the SpeedQueen Commercial Heavy - Duty grade Washer (AWNE82SP113TW01) & Dryer (ADGE8RGS113TW01) in Feb 2018. Washer Cons: Short wash cycle does not get clothes clean. Additionally, the timed wash counts down even as it fills. It may use up 5 mins of the wash time before even being full. Cannot chose warm in its default ECO mode- essentially very cold only. Ridiculously loud wash cycle.Dryer Cons: Wetness Sensor doesnt do anything. However wet the clothes are at the end of the timed cycle - thats how theyll sit. Clothes are often damp after cycle finishes. If were not home to immediately start the Fluff cycle, clothes sit damp for hours/days. In short, the limited number of cycle options dont dry clothes. Im very concerned about energy efficiency, but not drying clothes doesnt make it a better unit.I did a good deal of research on this product before purchasing and really hoped for a better than box-store experience. (My wife has been very kind in not complaining about my well-reasoned choice.) Technically, the units work; we have not had any non-functional issues as some have reported here. And we make adjustments to get clothes clean & dry. In short, I wouldnt recommend either product and we regret our purchases. I hope the American made brand can get their act together going forward.

I purchased this model of Speed Queen Washing machine (as a set with a Speed Queen Dryer) in September of 2011. And almost 9 years to the date, the washing machine bearings froze and burned the belt. The machine cost me $706 in 2011 and another $150 for a technician to determine the bearings were frozen. I wouldnt expect such low life expectancy from such a high end washing machine. And as such, I wouldnt recommend this brand to anyone. My next machine will be a Miele or Bosch. I hear they are still producing high quality and most importantly DURABLE products. Very disappointed!

When washing Speed Queen does an amazing job. Its super fast and has multiple settings for washing. The dryer dries fast and doesnt take a long time to dry. Its just a little too expensive for my taste. This washer and dryer have amazing settings and multiple settings when it comes to washing and drying. One of the favorite things about it is the length of time it takes to dry. The cost of the Speed Queen washer and dryer is on the more expensive side for me. It does a good job but I could find something cheaper that could do the same job just less money.

Agitator is too slow - doesnt clean clothes. Not enough depth on the fins on agitator to move back and forth either. Spin cycle is too slow - some clothes are dripping wet and other clothes are too wet to put in dryer. I thought with a tall agitator, it would move back and forth quickly to actually get a clean wash. Some of my clothes have residue left.

After trying to find this washer in stock for months I finally found one... They had just received 3 and had 2 people on their way to get one... We jumped in our truck to go purchase one and was the first ones there (an hour away) got it in place and I have been washing everything in site... After going through 5 sets of front loaders of various brands.. GE, Whirlpool, Kenmore, Maytag and LG... what a relief to have a machine that finally gets the clothes clean... I can pre-soak and everything comes out so clean... very basic controls (which is a nice change). We are very impressed with this machine and the quality. Waiting on the matching dryer to come in... But I couldnt be happier with this washer.

Bought a Speed Queen washer at Tasco Brampton in 2018 and its broken down 3 times. Under warranty repairs take at least 3 days for the repair technician to contact me and then over a week to actually attempt to repair. Will never deal with tasco or speed queen ever again.

Best washer and dryer ever made - by far superior to any other on the market!! Reliable, dependable product - have had for more than 4 years with no service required. Would purchase another Speed Queen before any other on the market.

After one year I had to wash my clothes by hand. The Speed Queen model AFNE9BSP116TW13 totally stopped working. It took almost 2 months to get a service person to repair it. Then to add insult to injury the Alliance customer service Chat was a total joke, no response even though I was number 1 and so was trying to get through on their phone number. I hung up after 25 minutes. I need moving bolts and cannot find anywhere to get them. It puts me at risk for totally damaging the machine in my upcoming move. The dealer lied to me about it being a 10 year warrantee. When the machine broke down I opened up the sealed package (no manual) and it said 5 years. The dealer denied he ever claimed it was a 10 year warrantee. What a racket.

I love this washer. It is the same washer they put in coin operator cleaners. The drum is made of steel and takes a lot of heavy clothes. I am amazed at how quiet it is. What I like best is that if I forget to add something, I can open the top and add it. Many washers lock the door once it starts. This washer is the only one made totally in the USA and comes with a three year guarantee. I have heard people say that their Speed Queen has lasted the 20 or more years.

I like the timer on the Speed Queen because it lets you know how long you have left until you have to deal with your laundry. I also like the large size of the machines especially when you go to wash blankets and comforters. But, I hated my washer, nothing came clean and the dryer never dries everything. The only place I have ever used one of these was at the laundromat so it might have been bad up keep on the machine. I would make it that it washed better and maybe increase the heat in the dryers so they dry better. I would also move the area that you add the detergent. It is always on the top and really hard for someone who is not tall to reach it.

We got this washer because our previous cheap one stopped working after 3 years. We got the very expensive Speed Queen on the advice of the repair technician who didnt think our other relatively new washer was worth the cost of repairing it. So I asked for his advice on the best quality machine with the least problems and this brand was his recommendation. I am SO MAD we wasted so much money on this piece of garbage! Ive had it repaired 3 times already (owned it LESS THAN 1 YEAR) and Im going to have to have it repaired AGAIN because it is not draining water AGAIN. The repairman was literally here 2 days ago. It also doesnt get clothes very clean. DONT BUY IT. For reference I have a Model AWN43RSN115TW01 which is Product Code TR3000WN.

After buying washers from big-box stores and poor service/quality, I elected to purchase a 2018 top load washer from Speed Queen. Decided to support products made in USA and a brand known for quality and integrity. Within 2 weeks after purchase of new washer, it would not turn on. Started keeping log of events and now (week later) the same occurrence. It has been reported there are known issues with control panel and I am very disappointed that Speed Queen would sell washers under this circumstance. I only hope that I can get a repair or a refund.

Purchased our Speed Queen top load washing machine based on reviews and the excellent recommendation from our expert neighborhood appliance store. This has been the worst purchase. I agree with the other reviews. Great - wash cycle is only 30 minutes but the clothes are not clean which is unacceptable. I have been left with smelly kids clothing, stains and loads. I couldnt tell have even been through a wash cycle, plus it’s noisy. There are even times when globs of the detergent have been left on the clothing. Not sure about the previous history of Speed Queen (which apparently was great at one time) as some have mentioned a contrast between older and newer versions. Our old front load Maytag cleaned just fine. Wouldn’t recommend but if you insist, you can buy mine (humor).

I could not be more disappointed in an appliance, and Ive been buying them for my home for over 40 years. We had our Speed Queen dryer one month (!) and it stopped working. Cracked terminal block. Part not in stock! Long wait for repair.

Since day one the speed queen has had issues. Lately it stops all lights flashing. Takes repairman a week then another week for parts. Wash one load without issue then it start yet again. The lid lock was said to be issue last time but clearly has more issues. Big mistake purchase.

I purchased a Speed Queen washer and dryer set costing $1500. Reviews were great and thats how I made my choice. After installing the dryer, it never worked - would shut off after 3 minutes. After calls to the retailer and to Speed Queen, I was given, by Speed Queen, the names of 4 service technicians to call to service the dryer, all of whom refused. Speed Queen referred me back to the retailer and said to tell the retailer to contact their distributor. The distributor said they do not offer repair service. The retailer replaced the dryer. New dryer works great. I used the washer 4 times. The 4th time it would not agitate, spin or empty the water. I had to wring out the load of laundry by hand and suck the standing water out with a shop vac, taking about 12 trips to empty it. I am 67 years old-this was not pleasant.Again Speed Queen was contacted, this time by the retailer. Again SQ customer service referred the retailer to the same service technicians who again refused once they found out I live outside their city. Again SQ told the retailer. It would not authorize replacement and honor the SQ warranty which accompanied my washer and dryer. Why is a manufacturers warranty not the responsibility of the manufacturer? $1500 and at this point all I have is a working dryer. This is going all over social media if Speed Queen fails to come through and honor the warranty on this product. This is extremely poor customer service.

The Speed Queen is built to last, and doesn’t have all the options that you never use. The machine does a great job washing your clothes and spin drying them. It’s top loading and has a agitator which I like very much.

We really love how simple this machine is to operate. I love that you can fill up the tub and soak stuff without it automatically getting rid of the water you have in the tub soon as you decide to shut off. The other type that are top-loading but are similar to front loaders they would always empty out the tub in. That isnt what I wanted to do. I love this machine because it works like the machines I grew up on where you can start and stop it wherever you want without it emptying. Does a great job washing our clothes no matter what cycle we use. Definitely would recommend.

Ive gone as far as to check with engineers at parent company Alliance Laundry. The only water temperature options for regular cycle are HOT and WARM. Up until now, Ive used cold water for most loads for a lot of years and now just waiting for my clothes to disintegrate because they havent figured this out. Absolute worst commercial washer.

Two weeks after I got the set the washer would randomly not turn on. If I let it sit for awhile it would start but this happened constantly. Turns out this is a known problem with some of the control panels. Why on earth would they continue to sell washers that they knew might not work! I have been waiting almost 3 weeks for a replacement part but no end in sight. If Speed Queen had any integrity they would give me a new machine. Quality workmanship and putting the customer first is a thing of the past.

After doing much research I wanted a modern somewhat efficient washing machine but with better build quality and durability than the big box stores. I love the fact that the new washing action is easier on my clothes. Some people are having a hard time with that, but this is the future. Sure the washing machines in the 70s lasted forever BUT they beat up clothes, cleaned yes, but beat up in the process. I also like the fact that they removed the transmission, one less failure point in the future. This is also the most quiet washing machine Ive ever experienced. Looking forward to getting many years of service from this unit.

It worked great. A super machine that lasted for years with no maintenance and never broke down. It was the perfect machine from day one until it outlived its usefulness. The only reason it was replaced was that it had become out of date. I liked the permanent press cycle. It always was gentle on my clothes and never faded them or caused any tears or rips. I still love it today. I would recommend it to anybody.

We purchased a new washer and dryer set from Albees appliances in Los Angeles in October of 2018. We have had Speed Queens throughout the years with little issue. Sadly, both the manufacturer and seller no longer stand by their product, 5 months after purchase the washer is not working, they will cover parts, not labor.

I really like my Speed Queen. I had a new LG front loader before. My clothes just kept getting dingier and dingier. But when I switched to speed Queen they were so much cleaner. It has all the settings you could want. From gentle cycle to permanent press to regular. You just can't beat the good old agitator.

Prior to purchasing this Speed Queen AFNE9B-AWo1 Front Load Washing Machine we had an old LG 10kg machine and as we are in our 70s decided to pay the $3.5k so the machine would outlast us. Unfortunately lasting ability is no use if it doesnt do the job. IT DOES NOT CLEAN YOUR CLOTHES! This machine has NO lint filter so flecks of lint cover your freshly washed clothes and in the folds of the clothes there is often dirty marks which have to be rubbed off in a clean tub of water despite using the second rinse cycle on the machine. My advice is AVOID THIS MACHINE at all costs.

I used a Speed Queen triple load washer at the laundromat. I think they work well and takes about 25 minutes to wash everything. I like the size of it. I can fit a lot of clothes in the triple size washing machine, and it seems like it holds a good amount of clothes. I try to put as much stuff as possible in there so I dont have to pay as much money. But when its full it doesnt seem to want to wash all the clothes.

My wife & I had a top-load Sears Kenmore (manf. Whirlpool) Heavy Duty Series 60 washer we bought (along with the dryer) 2nd hand & used for 20+yrs, along the way replacing agitator dogs & 2 lid switches, and a couple of other things I can't even remember, keeping it going long after many would've given up & tossed it. Finally, sometime in 2017, it got to where it would cycle fully on only 1 of the main switch settings, so I had to decide whether to chance buying a new main switch at roughly $140 & installing it correctly, or take the plunge & get a new washer entirely.

Moved to new home 4 years ago & bought very expensive SQ commercial-grade washer/dryer set as advertised, #1 recommended in the nation. Thought it would be more durable & last longer. Salesperson said true. Washer literally destroys clothes! Chews material…shreds towels, rips seams, trashes underwear, rips out zippers. So much lint removed from items at each washing that lint trap cannot hold it all. And that continues for months, after every washing! No towel in the house has lasted more than 3 months (good-quality towels!)! They look 25 years old!Worse, this model has no “balancer!” Clothes go out of balance constantly & washer makes a horrible, loud pounding sound & hops 6” across the floor! Called recommended repair service & he said nothing he can do! He cannot add one, either. Shortly after we bought this model, the company must have gotten so many complaints, they supposedly added a balancer, but that does nothing to help us. Finally, the controls on both units are annoying beyond words. You set water temp, and the unit changes the load size on its own; or you set load size, and the temperature changes. Have to keep pushing same buttons repeatedly to get them to finally “stick” where you want them! Same with dryer….very confusing on how to get it to just dry. It’s like trying to operate it in a foreign language! Bottom line: this set is a disaster from start to finish! Save your money: do not buy!

I purchased a New Speed Queen Electronic Front Load Washer and matching dryer in 12/16. I have had problems with them since day 1. The washer is not wringing out the clothes causing issues with the dryer. The washer drops fabric softener into the wash cycle so the clothes do not come out soft. I have had 8 service calls so far and they have fixed NOTHING! I am getting ready to contact the Attorney Generals Office to see what can be done. This washer is supposed to last for 25 years and be fully warrantied for 5. I am so unhappy with Speed Queen and Freds Appliance who sold me this JUNK.

This dryer consistently takes at least two cycles to dry clothes. The exhaust duct has been checked to be clean and Speed Queen serviceman has stated there is nothing wrong with this dryer. We bought this brand because they are the brand you see in laundromats and it has been reliable but I hate to think of the money wasted on drying each load at least twice.

DO NOT WASTE YOUR MONEY. Purchased in October of 2019. From the very beginning there has been an undetermined leak. It appears that when in the spin cycle and the load is not balanced, but that is just my uneducated guess. A service rep has not been able to replicate the leak. I cannot use a spin cycle other than low spin. So much for warranty - the place of business where it was purchased (Dr. Appliance in Delmar, IA) has washed their hands and told me to deal directly with Speed Queen. That is a JOKE. Speed Queen has done NOTHING to resolve the issue - so much for the 10-year warranty! Now the Washing Machine wont even turn on. And by the way, most dealerships who service Speed Queen Appliances wont ever service if it was not purchased by them.

I bought my Speed Queen Washer and Dryer (TR5) in August 1919 and I’m not happy with them! The day they were installed and I was told they were ready to use as they walked out the door, I did a load of laundry and found the control panel loose so I called and said I needed repair to come fix it. Then I threw in the very first load into the dryer and started it up and wow, what a racket it made! So I called service back and told them they needed to repair the dryer too. When service showed up two weeks later, they tried to tell me that the loose control panel was normal! Well, it’s not and amazingly it was fixed! The support rollers and Idler Arm Assembly had to be replaced on the dryer. I had them back to repair the washer last winter, but I don’t remember why. So repair was back again today for my washer that started to walk all over the floor. I was told that it was built up dust! Very little was cleaned out from under the machine!I was told to clean the feet, I needed to push back on that heavy machine to raise it and then put a block under it so I could clean it! Really, I am expected to raise that heavy machine and keep the dust cleaned out from under the feet? As heavy as that machine is, I want to know how dust can vent get under the feet! I am so disappointed in the quality of this expensive Speed Queen Washer and Dryer!

Our Speed Queen washer and dryer are separate units, bought at different times (washer 4 yrs, dryer 2 yrs). Both very ample capacity, perform well, and have been reliable so far. The only negative thing is they are more expensive than many other brands, but maybe they will last longer, too.

My husband and I bought a Speed Queen Washer in 2018, might I say it was not cheap. We had heard good reviews and wanted to get one that would last. We have now had it two years and now I am having to wash each load twice to just get most of the stains out of the clothes. My husband is a farmer and can go thru two to three pairs of jeans a day depending on what he is working on. For what we spend I could have bought a cheap one every six months for what this one cost. If you are looking to do heavy duty laundry the Speed Queen is not for the job.

Quiet running, cleans well, runs an average load in about 30 minutes. Spin is especially effective, resulting in shorter drying times as compared to our old Whirlpool. It has an upright agitator, a feature we wanted. Since Speed Queen has done away with the transmission, the agitator is fixed and the drum moves to swirl the clothes thru the water. It runs with a gentle whooshing sound instead of the old thrashing sound. So far, it has worked well. Our machine has analog controls, not the digital control panel. All the controls are marked understandably and are easy to use. My wife likes the delicate and hand wash cycles, something our old machine did not have.

Purchased a pair of coin-operated commercial washer and dryers both back in 2016 and had to return both after the washer started giving away free washes. All you had to do was press the button and it would start up again without coins. Service operators came out repeatedly until the west coast regional manager for Speed Queen came out: the mother board was even entirely replaced and still the washer would give away free wash. The dryer started out with a swishing noise with each revolution and would not stop. The entire drum was removed and replaced and the same thing repeated itself. It was rubbing somewhere but the service and SQ rep couldnt figure it out. Both machines were returned.Fast forward, November 2019 and my son buys Speed Queen washer and dryer hoping for the best. The washer fills with hot water to about 1/8 of the drum and then stops. Then the cold water fills the drum and by the time the wash starts, its not a hot wash, it is barely a warm wash. The hot water is shutting off too soon. And the dryer is doing the same thing again, it is rubbing somewhere as it makes it revolution. WHAT IS THE MATTER WITH ALLIANCE/Speed Queen products?!?! There seems to be no quality control. These are brand new machines with problems already out of the manufacturing company and theyre brand new? We are not pleased with these machines at all.

When my five-year old (Whirlpool) top loader died last week, I asked the repairman who pronounced it dead what kind of machine should I buy. His answer: Speed Queen. He didnt even have to think about it. I followed his recommendation and bought a Speed Queen TC5 top loader. The options are simple, but the cleaning is effective. You dont need the control panel of a washing machine to look like a rocket launch control. There are some hints, however, to get the maximum performance from the machine.

I should have did more research before I bought this product. I was looking for a top loader with an agitator that actually agitated like the washing machines we use to buy back in the 70s & 80s. Machines that were made to wash your clothes and not give them a soothing bath. First of all with this washer the lid locks and I feel that is the most ridiculous thing I have ever seen. I would give anything to break it off and shove it up the persons butt who came up with this stupidity. If parents today cannot control their kids and keep them away from things that are not there for them to play with, then we should not have to have a locking mechanism on the lid. Secondly, I would like to be able to open the lid and see if there is enough soap as the machine is working; this does not happen. And as for cleaning the clothes; not frigging likely. It is a bigger piece of crap than my front loader was. I would gladly send these pieces of garbage back to Speed Queen and get my money back and go and buy back my front loader. I am so upset every time I use this machine it gives me a headache. I am tired of dealing with all the stupidity that there is in this world. Something seriously needs to be told to these so called engineers to try and stop re-inventing the wheel. If it aint broke dont fix it. Leave the damn thing alone. It was working fine without your intervention. As for the dryer; not to impressed with that either. Stupid place for the lint screen; at the front of the door and wide open. Not too bright.

I really loved Speed Queen. I bought it because that is what my mother used and I am a traditional person, she was so pleased with her machine and is one I knew and grew up with so I knew I would love to be the owner of a Speed Queen washer and dryer. When I married and began my family we used it daily when the children came along and loved the experience of being owners. I enjoy that it is simple to use and so easy to operate, I could hold my child in one arm and add the softener when needed, I could unload and place in dryer with child in my arms, my husband could and was able to use this machine with ease and enjoyed the fact that it was very easy and simple to use, he never messed up the clothes he washes or dried. I was so grateful for that.I would love it to have an alarm or bell to tell when wash is completed and would love a signal for when to add the softener so that I could do other things while waiting for the chance to add. I would love to see it improved for the younger generation and also my two sons will know what brand to purchase when they marry or move out on their own.

I inherited my dryer with my house 22 years ago, and I love its simplicity and reliability. However, its starting to need replacing. Now, sometimes a piece will get caught in the exhaust filter now, and I doubt that there will be replacement parts available for this antique. I like its simple dial for time and/or cycle, clothes get dry, and the lint trap is in the front and very easy to clean out. I also like that its a gas dryer and not an electric. I wish that I had a separate lower heat setting for delicates - the air-only setting gets nothing dry. Other than that I wouldnt change a thing, and when I get a new dryer, I will definitely get another Speed Queen.

I had a Speed Queen for many years and I was very happy with its performance. It didnt spin too long like some washers do but it still spun out good. It lasted a good many years without any problems. My Speed Queen washer had just one feature that I really liked and that was the permanent press feature so clothes wouldnt wrinkle. Best as I can tell it would wash in warm and rinse in cold or something to that effect. Its transmission worked fine the entire time I had it.

I love Speed Queen. I like all the features. They have advanced in the technology of the world today. They are one of the oldest and new brands of all times. I can wash any size load and the washer and dryer adjust itself to whatever capacity that I have in them. I can never over load or under load using this brand. They have come a long way. I love the fact that it seems like it knows the level of clean that I require. My kids and husband used these items and they are very please each and every time they use it.