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Dryer Troubleshooting

Dryer does not operate  
• The appliance is not plugged in. 
• The circuit breaker tripped or a blown fuse. 

Dryer drum does not turn.  
• The door is not fully closed. 
• The power plug is unplugged. 
• The outlet does not have power. 

The laundry is not thoroughly dried.  
• The lint filter or air intake filter are clogged. 
• There is too much laundry in the dryer. 
• Wet items were added during the drying cycle. 
• The laundry has become twisted while drying. 
• The dryer has been placed in a small or badly ventilated area. 
• Dryer vent is blocked.

Microwave Troubleshooting

Danby Microwave not heating 
The diode converts the A/C power output of the transformer to D/C, doubling the voltage to nearly 5,000 volts. This high voltage powers the magnetron to heat the food. If the diode burns out, the magnetron won’t receive enough voltage to operate, preventing the microwave from heating. When the diode fails, it is often visibly burned out. Inspect the diode and if the diode is burned out, replace it. If inspecting the diode proves inconclusive, test it with a multimeter that uses a 9-volt battery or put a 9-volt battery in series with the diode. When the leads are reversed, the diode should only have continuity in one direction. (Warning: The microwave oven can store a lethal amount of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the high running voltage and the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the diode.) 

Danby Microwave not working 
If too much current passes through the microwave circuitry, the line fuse will blow. If the line fuse blows, the microwave won’t start. To determine if the line fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. If you don’t resolve the underlying issue, the new fuse will blow too. (Caution: The microwave oven can store thousands of volts of electricity in its high voltage capacitor, even after the microwave oven has been unplugged. Due to the potential for electric shock, it is extremely dangerous to replace the electronic components in a microwave. Only a licensed technician should replace the line fuse.) 

Danby Microwave light bulb not working 
The light bulb itself might be burned out. Replace the light bulb before replacing any of the parts associated with the light bulb 

Danby Microwave shuts off after a few seconds 
A door switch might be failing intermittently. Check each of the door switches for signs of overheating, arcing, or burning. If you don’t see any obvious signs of failure, use a multimeter to test each switch for continuity. If any of the switches is visibly damaged or only has intermittent continuity, replace it. 

Danby Microwave turntable not turning 
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it. 

Danby Microwave buttons not working 
To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad. 

Danby Microwave display not working 
If the display goes out partially, the display board is more commonly at fault. If the display isn’t working at all, either the main control board or the display board could be at fault. 

Danby Microwave turns on by itself 
First, make sure that the touchpad is working properly. If the touchpad is working properly, the main control board is likely at fault. If the control board is defective, replace it. 

Danby Microwave is sparking or arcing 
The waveguide cover might be damaged and shorting out. Try removing the waveguide cover and see if the problem resolves. If the waveguide cover is burnt or will not stay in place, replace it.

Refrigerator Troubleshooting

Danby Refrigerator not cooling 
The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. 

Danby Refrigerator water dispenser not working 
To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze. 

Danby Refrigerator ice maker not working 
If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. In addition, check to see if frost has accumulated on the evaporator coils. If the evaporator coils are frosted over, part of the defrost system has likely failed. 

Danby Refrigerator ice dispenser not working 
The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault. 

Danby Refrigerator not defrosting 
The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective. 

Danby Refrigerator is noisy or loud 
If the refrigerator is noisy or loud, especially when one of the doors are opened, either the evaporator or condenser fan blade may be at fault. First, check out the evaporator fan blade in the freezer behind the back panel. Try turning it by hand. If the fan blade does not turn freely, check to see if the blade is rubbing against something or if something is caught in the blade. Additionally, check the condenser fan blade in the back underside of the refrigerator to determine if it has any obstructions. 

Danby Refrigerator defrost drain clogged 
The defrost drain might be clogged or frozen. If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. If the defrost drain is frozen, thaw it out and ensure that the drain is clear of debris. 

Danby Refrigerator freezer is cold but refrigerator is warm 
The defrost heater assembly turns on a few times throughout the day to melt away any frost that may have accumulated on the evaporator coils. If the defrost heater assembly is defective, frost will continue to accumulate on the evaporator coils, and the coils will become plugged with frost. If the evaporator coils are frosted over, the airflow through the coils will be restricted, causing the refrigerator not to cool. Check the evaporator coils to determine if they are frosted over. If the evaporator coils are frosted over, test each component of the defrost system. 

Danby Refrigerator leaking water 
If the defrost drain is frozen, the water will overflow the drain trough and drip down to the bottom of the compartment. This water can eventually leak onto the floor. Check the defrost drain to determine if it is clogged or frozen. If the defrost drain is frozen, thaw the ice. In addition, flush the drain with hot water to ensure that it is clear of debris.

Washer Troubleshooting

Washer does not operate 
• Not plugged in. 
• The circuit breaker tripped or a blown fuse. 
• The lid is not closed. 
• Make sure the water source is turned on. 

No water or insufficient water supply 
• The water source faucet is not turned on. 
• The water source hose is frozen. 
• The water intake hose is bent. 
• The filter on the water intake hose is clogged. 

The washing machine does not drain 
• The drain hose is squashed or bent. 
• The water hose mesh filter is clogged. 

Washing machine vibrates or is too noisy 
• Check to assure that the washer is level. 
• The washing machine is touching another object. 
• The laundry load is not balanced. 

Washing machine does not spin 
• The lid is not closed. 
• The washer is not on a level surface.