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Fire Sense Appliances
Fire Sense Appliances

Fire Sense Appliance Troubleshooting

Fire Sense is the leading brand name in outdoor heating and electric fireplaces. Established in 1998, as one of the brands of the Well Traveled Living product family, the Fire Sense product range consists of gas and electric patio heaters, fire pits, patio fireplaces, patio torches and electric fireplaces. All Fire Sense products are designed in the United States and manufactured around the globe.


Gas Patio Heater Troubleshooting

Patio Heater Troubleshooting
Here are some sure signs that your patio heater isn’t working properly:
• The heater won’t start;
• A gas patio heater won’t start with the ignition switch, but can be lit with a match or lighter;
• The heater stops working after a few minutes;
• Reduced heat output and/or flame production.

Starting issues or reduced heat production
Outdoor furniture and fixtures accumulate dust, dirt, and debris. When these elements stack up on a patio heater’s gas or electric heating element, the heater may have starting issues or reduced heat production. If your patio heater has these issues, cleaning it could be all you need to do.
To clean the burner or heating elements, remove the emitter screen to expose the burner or element. Because these should be kept dry, use compressed air to blow off dust and dirt instead of a damp cloth. Reattach the screen.
To clean a gas burner’s individual ports, remove the emitter screen and take a pipe cleaner or straw brush to remove dirt and debris. Once clean, reattach the screen.

Gas heater doesn’t stay lit or heat production is reduced
A gas patio heater requires proper gas pressure to function properly. Without it, the pilot tube and burner may not receive enough gas to keep the heater lit, or the burner’s flame and heat production will be reduced. Low gas pressure is usually caused by broken, kinked, or otherwise damaged gas lines.
To fix damaged gas lines, first visually inspect all the heater’s gas lines, inside and out, that connects to the primary gas source. Kinked lines are easy to spot, but cracked or broken lines that produce leaks may be more difficult. You can use a leak detection spray to make leaks more visible.
Any damaged lines should be replaced. To do this, use a wrench to loosen and remove both ends of the gas line connections. Then connect both ends of the new gas line to the heater and tighten them with the wrench.

The propane igniter won’t fire up the heater
Many gas patio heaters are equipped with a spark igniter (a.k.a. sparker), a small electrode that ignites the pilot light to get things started. Over time, spark igniters fail. If you can successfully start the heater with a match or lighter, the igniter is probably the problem.
To test the spark igniter, use a screwdriver to remove the screws holding the screen around the main burner (a.k.a. emitter screen). This will expose the ignition assembly, which consists of the spark igniter, pilot tube, and thermocouple. Hold down the ignition switch to visually inspect for a spark. If no spark is detected, you may need to replace the igniter.
To replace the spark igniter, note that it is usually secured to the ignition assembly by a single retainer nut that can be removed with a wrench. On the other end, it’s usually linked to the ignition switch wiring with a push-in connector that can be easily pulled out by hand. Once you remove the old spark igniter, simply reverse the process to install the new one. You can purchase a universal igniter compatible with all patio heaters, or one designed for your heater’s specific brand.

The pilot won’t light or stay lit
If the spark igniter produces a spark but the pilot won’t light or stay lit, a clog in the gas supply line to the pilot could be to blame. The pilot feed tube located on the ignition assembly and attached to a small brass fitting (a.k.a. orifice) connects the pilot tube’s supply line to the heater’s main gas line. Often, one or both of these components becomes clogged with insects, carbon deposits, or accumulated dust and debris.
To unclog the line, start by removing the emitter screen with a screwdriver to expose the ignition assembly. Grab a small wrench and loosen the orifice from the gas line. Use a toothpick, needle, or compressed air to remove the blockage from the pilot tube and orifice, then reconnect the orifice to the gas line. Finally, reattach the screen.



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Product Reviews:

We ordered this fire pit as a Father's Day gift for my husband. It has
We ordered this fire pit as a Father's Day gift for my husband. It has far exceeded our expectations. It's beautiful, sturdy, well built and easy to assemble. My adult daughter was able to put it together unassisted in under 45 minutes. When the fire pit is not lit, it can easily be converted into a cocktail table by inserting the removable lid. Plenty of space for beverages and snacks. The fire pit provides enough heat to warm a chilly night, and the glow from the fire creates a beautiful ambience. The custom cover protects the unit from the elements. We are very pleased with our purchase, and highly recommend this fire pit.
Published: October 16, 2020
Mz Ruby in Lyndhurst, OH
Source: shop.firesense.com

The Fire Sense Outdoor Patio Heater is as easy to use as a camp stove. With
The Fire Sense Outdoor Patio Heater is as easy to use as a camp stove. With the Piezo ignition system, you just press a button to spark and start. A knob allows you to control the heat dial down for lower heat, or dial up for a stronger blast. It uses a standard propane tank, just like you’d use for an outdoor grill. Depending on how high you run the heater, a full tank should provide eight to ten hours of heat.
Published: May 14, 2019
Danielle Centoni
Source: thespruce.com

I bought this for camping trips for times when we want a quick fire but don
I bought this for camping trips for times when we want a quick fire but don't want to put in the work of starting up a wood fire, like first thing in the morning while enjoying coffee. I was very skeptical, but very pleasantly surprised how awesome this thing is! It has a nice flame and puts off plenty of heat.
Published: November 16, 2020
JB57 in San Diego, CA
Source: shop.firesense.com

High quality construction of Acacia wood and strong black Cordage. Both ver
High quality construction of Acacia wood and strong black Cordage. Both very comfortable and easy to get into and up out of chair. Easy assembly. Looks terrific. Totally enjoying it.
Published: September 16, 2020
Bear in Frederick, MD
Source: shop.firesense.com

I just received this product as a 30 year anniversary gift from my employer
I just received this product as a 30 year anniversary gift from my employer. The Patio Heater arrived in a very intimidating box with lots of pieces-parts to assemble. The parts were organized very neatly and the assembly instructions accurately identified each component included in box. One sign of a quality product is when all the parts fit together just as described in the instructions. With this heater all of the parts fit together very cleanly; all of the holes lined up as expected. This looks like a quality product that will last for years to come.
Published: August 16, 2020
Scott in Mentor, OH
Source: shop.firesense.com

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