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Frigidaire Dishwasher Model FFID2426TW
Frigidaire - 24in Compact Top Control Built-In Dishwasher with 54 dBa - White
Bring a sparkling clean shine to your plates and glasses with this Frigidaire built-in dishwasher. The polymer interior and electric heating element work together to ensure dishes are dried quickly and efficiently. A delayed-start option lets this Frigidaire built-in dishwasher begin washing two, four or six hours after being set, helping you clean on your own schedule.
Manufacturer: Frigidaire
MODEL: FFID2426TW
MSRP: $469.00 USD
Frigidaire Dishwasher Model FFID2426TW Error Codes
CODE: i10
PROBLEM: A low fill has been detected.
FIX: Look for a pinched water supply line, or water shutoff is not completely opened.
CODE: i20, i40, iF0
PROBLEM: Clogged filters or a restricted drain line has been detected.
FIX: Check and clean both filters and sump area and check for a pinched or blocked drain hose. If the drain line is attached to a disposer, check that the knockout plug has been removed.
CODE: i30
PROBLEM: A leak or over flow of water has been detected in the bottom pan.
FIX: Look for loose connections at the water inlet valve and ensure the unit is properly leveled.
CODE: i50
PROBLEM: A problem has been detected with the drain or wash motor.
FIX: Pressing the cancel button or turning power off at the breaker for 5 minutes should clear this error code and the unit can be restarted.
CODE: i60
PROBLEM: A problem has been detected with the water heating system.
FIX: Pressing the cancel button or turning power off at the breaker for 5 minutes should clear this error code and the unit can be restarted.
CODE: iC0
PROBLEM: A problem has been detected with the electronic control system.
FIX: Pressing the cancel button or turning power off at the breaker for 5 minutes should clear this error code and the unit can be restarted.
CODE: UO
PROBLEM: Vent open
FIX: While in wash cycle, Main Control Board does not receive signal from vent assembly that vent plunger is closed. Plunger status is sensed with optical sensor in vent assembly. Check wiring between vent assembly and Main Control Board. If wiring correct, replace vent assembly. If error still exist, replace Main Control Board.
CODE: UF
PROBLEM: Fan not running
FIX: While in drying cycle, Main Control Board not sensing vent fan motor rotation at correct speed. Check wiring between vent assembly and Main Control Board. If correct, replace vent assembly. If error still exist replace Main Control Board.
CODE: ER
PROBLEM: Membrane Switch Failure
FIX: Main Control Board has detected a stuck key or a key pressed for more than one minute. Check connection from keypad to Main Control Board. If correct, replace keypad. If error still exist, replace Main Control Board.
CODE: CE
PROBLEM: Configuration Error
FIX: Check wiring connections between keypad and Main Control Board. Check for correct parts installed. Replace parts accordingly.
CODE: CL
PROBLEM: Close Door – Door Switch Open
FIX: Main Control Board not sensing door closed. Close door. Check door switches. Check wiring between door switches and Main Control Board. If wiring and switches are correct, replace Main Control Board.
CODE: dP
PROBLEM: Drain Pump
FIX: Displayed in relay test when drain pump is activated.
CODE: FL
PROBLEM: Water Valve Is Open
FIX: Displayed in relay test when water valve is activated.
CODE: HO
PROBLEM: Heat Delay
FIX: The control is delaying cycle to allow water temperature to rise to correct temperature in attempt to assure optimum performance.
CODE: hs
PROBLEM: Hall Sensor
FIX: The control has sensed an error with hall sensor in motor. Check wiring between motor and Main Control Board. If correct, replace motor. If error still exist, replace Main Control Board.
CODE: LO
PROBLEM: Low Rinse Aid
FIX: Rinse aid level is low. Refill rinse aid dispenser.
CODE: PF
PROBLEM: Power Failure
FIX: A power failure has occurred. More than 10% of power has dropped to the unit. Check house wiring.
CODE: rA
PROBLEM: Rinse Aid
FIX: The control has sensed a problem with the reed switch in the dispenser. Refill the rinse aid dispenser. If error still exist, check wiring between dispenser and Main Control Board. If not corrected, replace dispenser assembly. If error still exist, replace Main Control Board.
CODE: RE
PROBLEM: Rinse aid reed switch
FIX: Rinse aid reed switch in dispenser is closed.
CODE: RF
PROBLEM: Rinse aid
FIX: Rinse aid reed switch in dispenser is open. Refill rinse aid dispenser. Replace dispenser assembly.
CODE: rt
PROBLEM: Relay / Triac Test
FIX: Relay test mode has been activated.
CODE: Sd
PROBLEM: Detergent Dispenser
FIX: Displayed in relay test mode when detergent dispenser is activated.
CODE: tu
PROBLEM: Turbidity Sensor
FIX: The Main Control Board has sensed a failure in the turbidity sensor. Check wiring. If wiring correct, replace turbidity sensor. If error still exist replace Main Control Board.
Related Error Code Pages:
Frigidaire Refrigerator Error Codes, Frigidaire Range Error Codes, Frigidaire Washer Error Codes, Frigidaire Dryer Error Codes, Frigidaire Microwave Error Codes, Frigidaire Dishwasher Error Codes, Frigidaire Air Conditioner Error Codes,
Related Troubleshooting Pages:
Frigidaire Refrigerator Troubleshooting, Frigidaire Range Troubleshooting, Frigidaire Washer Troubleshooting, Frigidaire Dryer Troubleshooting, Frigidaire Microwave Troubleshooting, Frigidaire Dishwasher Troubleshooting, Frigidaire Air Conditioner Troubleshooting,
Related Repair Pages:
Frigidaire Refrigerator Repairs, Frigidaire Range Repairs, Frigidaire Washer Repairs, Frigidaire Dryer Repairs, Frigidaire Microwave Repairs, Frigidaire Dishwasher Repairs, Frigidaire Air Conditioner Repairs,
Related Parts Pages:
Frigidaire Refrigerator Parts, Frigidaire Range Parts, Frigidaire Washer Parts, Frigidaire Dryer Parts, Frigidaire Microwave Parts, Frigidaire Dishwasher Parts, Frigidaire Air Conditioner Parts,
Frigidaire Dishwasher Model FFID2426TW
This stove is great, easy to clean, fast to cook and the best part part is that the material is best of quality. Cooking oven is perfect. Cook, bake and broil just the way it supposed to b. Really love it. Had my stove for five years and still work like the first day. Also it dont burn your pots like others stoves in my opinion. Frigidaire its the best product they ever made.
The handles on my oven and dishwasher have rotted and the alleged stainless is peeling off the handles. I called customer service they were rude and said it never happened to anyone before, that is a lie because I have read several stories in reviews stating the same complaint. I would upload pictures if I was able too.They do not stand by their product and said it was cosmetic they would give me a discount on the new handle replacements. These appliances are only 5 years old and I complained 3 years ago. It annoys me still this is happening.I will never buy another product from them again it is a shame...
Ever since we got this top of the line fridge new, Eve noticed that the ice maker is nearly useless. If you use ice then be prepared to constantly turn on the quick freeze option, which really doesnt help either, but at least you get some ice. Now though to make matters worse, the ice hopper has broken, the ice maker drips water out of the front door and spews water all over our floor every time we open the door. The ice turns into gigantic chunks, the width of the entire hopper, by melting together- I cant even open the door without trying to break the chunks by running the ice maker, and risking burning up the motor. So I ordered a replacement unit, but everyone must be having this issue because theres a nationwide backorder. Last time I buy this brand, it sure looks nice, but only if you dont need an ice maker.
Dries clothes well and has a number of settings to ensure that your clothes are treated nicely. We use the delicate settings more usually to limit our clothes from being beat up - even so, they're always dry.
Stove functions well and looks good. The self cleaning of oven is a must. My only issue with it is the black stainless is so hard to maintain as in keeping clean not showing streaks. It never looks clean.
Weve only had our $1900 fridge for a year and 6 months. Its broken 3 times. Customer service has been horrible - no help or even friendliness whatsoever. We are very frustrated and disappointed. Will NEVER buy anything Frigidaire again! Youd think they would want to stand behind their product.
My Frigidaire Professional series dishwasher model PLD4375RFC0 started flashing the ER error code this month, exactly 4 years after it was installed new in 2007. It is now unusable and I have to leave the door open slightly because if it is closed, it will turn itself on at random. I have searched the internet and seen others with the same model have the same problem. I researched the parts affected and along with labor, it will be about half the cost of the dishwasher when it was new. I have a Frigidaire microwave, stove, and fridge also and now I am waiting for those to start failing. I will be replacing the dishwasher with another brand in the hope that I can squeeze more than 4 years out of it, but from the way things are made today, who knows.
I purchased this unit in May 2016. Immediately, the dryer started with a screeching noise when it heated up. I have had 3 repair companies out 8 times since May and replaced everything possible in the dryer part and it still has the same noise when heated. When talking to anyone in the corporate office whether it be the person answering the phone or a supervisor, they have approached the concerns with apathy. I was even told by one repair company that Frigidaire would just stall until I give up.Basically, the consumer is at the mercy of the manufacturer and how they interpret the necessity of replacing a unit. I even have the noise issue on video and it doesnt seem to create any concerns to them. This company has no integrity at all. If they treat their employees like they treat the people that are purchasing their crappy products, its no wonder they are apathetic. Consumer protection agency should take note of sketchy companies like this and shut them down. Warranties arent worth the paper they are written on.
I purchased a black stainless steels Frigidaire appliance package. 1 yr 5 mo ago 6 months into having these I’ve had to have my refrigerator fixed once. No water or ice was coming out. 7 months later it happened again. Now my dishwasher is leaking and making a knocking noise. The color finish is chipping off. I thought this was a good reputable brand so I didn’t buy the extended warranty but I was wrong! These appliances are junk! I would NOT recommend not even with buying the warranty. If it’s having problems this soon it will keep having problems.
So far to date, our microwave since we bought these products has been serviced 3 times because the time is always running fast. Service tech has been out and changed the board with no results. It still runs fast and we keep being told the same thing. It can only be the board, yet the problem still remains. Also, we almost had a fire because the element in the oven warped and touched the bottom plate of the oven causing the plate to melt. Still with the stove, the light that shows you that the surface is hot dimly flickers all the time even though the stove has not been in use. They have been out to fix this problem as well saying a ground wire is loose, but it still does it. The built in vacuum that we purchased overheats all the time and after running it for about 5 minutes and then shutting it down, it wont start until it cools down. Had the motor replaced once already and it still doing it now. On to the latest problem, our dishwasher started leaking last night. Thought maybe just need a new door seal. Upon doing a look see, found out the water was not coming from the seal but rather from water hitting the door and coming out the bottom. After taking the dishwasher apart to see why the water was hitting the door in this fashion, I found holes in the bottom spray arm. These holes had been melted from the heater coil in the bottom of the dishwasher and the heater coil is warped in such a fashion that continued use will definitely cause a fire.
Hi. I am a Frigidaire owner of many appliances. In August of this year I purchased a refrigerator from Lowe’s. 2 1/2 months later it stopped cooling. Frigidaire sent a repairman who after speaking with their tech department decided there was a leak in the internal hot gas loop which is located on the inside of the unit and could not be replaced so they suggested he put an external part on the back of the unit that would bypass the internal unit. I asked for a replacement refrigerator because it was a makeshift repair on a 2 month old refrigerator. I was told they would not replace it and this was the best they could do. I’m very disappointed with the way this was handled and will now look for a different brand of appliance in the future!!
Not a bad looking stove. Simple to operate. Poorly put together. Oven handle broke off. Emailed company about problem. No response. There have been several complaints for same problem from other customers.
Purchased 4 Frigidaire Gallery products when moving into my new home. After having it for 2 months and cooking on Thanksgiving I noticed the control panel on the back was starting to warp. I contacted Lowes and a representative said it should not be doing that and to contact Frigidaire. I contacted them and they stated that if it was from cooking it is not their problem. I told them I only had it 2 months and they should make a product that would not warp when cooking. They said they had other complaints about this but they could do nothing if it was from cooking. Believe that? I paid a lot of money for this stove and never had this problem with other stoves. They said if they come out and determine that it was from cooking they were going to charge me. I still cant believe what I heard. A reputable company would be more understanding and back up their products. Beware.
Poor design in freezer section. Cant put anything bigger than the ice maker, and one package, door bins fall off break easily, Shelves are not practical for everyday use. Milk can be placed in door bins and drawers can be adjusted. No light in freezer.
We purchased our Frigidaire convection oven at Home Depot about 3 years ago. It has worked great till tonight. We were baking potatoes for dinner (in what we thought was a 400 degree oven) when, after about 30 minutes, the oven started beeping non stop and 'F10' was flashing on the display. The stove top was very hot to touch and a strong electrical smell was filling our house. The oven window was dark brown. I opened the oven door, thinking there was an oven fire and the heat that came from the oven was overwhelming! I was unable to turn off the oven, so my husband finally tripped the breaker. After reading all the other reviews, we will be keeping the breaker off and getting a new oven tomorrow!!
I am renting my house, and my tenant called me to tell me that my 2 year old Frigidaire stopped working? I am living in Bangkok, Thailand, working with illegal adoptions, and former retired Police Officer from New Jersey, and am not a Private Investigator. My tenant called Sears, and they came out and looked at it, and stated it has a fan problem that has expanded on something and cannot be fixed. I bought all Frigidaire appliances to go with my new kitchen, dishwasher, stove, oven, and microwave, wine cooler, which does not work anymore either. I have no other recourse but to buy a new one. Does Consumer Affairs help people like me?
New house came with all new Frigidaire appliances. Within about 4 months, the dishwasher had a pretty serious leak at the base of the door. Repair took a month as the door panels took a long time to get to the repair company. The technician seemed uneasy about the repair but expressed that he was obligated to do it. His parting words were along the lines of, Well, lets see how it goes. A month later, the same leak returned. I called Frigidaire and told them that this time Id like a replacement. They told me that the repair technician would have to make that determination. The repair service said they would gladly come out, but rarely will Frigidaire replace anything, they always end up repairing. I impulsively went out and charged a new machine, which reading this forum makes me feel as if I did the right thing.A month ago, the microwave clock began running about an hour fast or shutting off. The bottom shelf of the refrigerator falls off its track locking the crisper draws in place. I think its criminal that a company is allowed to produce massive amounts of impossible to dispose garbage. I feel horrible that I am sending a less than one-year-old dishwasher to the dump. My last unit was going strong after nine years when I sold my last house. After the washer is paid Ill charge a micro, then eventually the fridge. We all work in this house and cant take the time to have all these repair people to come. This is really aggravating.
I contacted a repair service recommended by Frigidaire. They checked the appliance and ordered parts. When they came back and removed microwave - found it was burnt out and notified the company immediately on 6/9/14. Told me if I didnt hear from Frigidaire in a couple of days to contact them with ref. number. I contacted Frigidaire after 3 days and was told by a lovely lady the paperwork is not processed yet but she will do it and give them a week. I called back a week later and was told by that representative they were waiting for pictures etc before they can process my claim. No one told the repair company or myself this was needed. Now I have to wait for these to be processed again. Repair company emailing today. Each time I called Frigidaire I had a minimum of 20 minutes wait to talk to a representative. I have gotten Frigidaire products in past and purchased the refrigerator and top oven at the same time as the microwave but I will not be purchasing any Frigidaire products again!!
Brand new purchase refrigerator FGHB2866 12/16. Delivered 12/21. Out of the box ice maker does not work! Contacted seller. Told them I want a new refrigerator in working condition - they told me it is not Frigidaires policy to replace - still to contact frigidaire. Also brand new range - FGGF2058RFC - during operation of the oven the control knobs for the stove top get extremely hot due to vent placement directly underneath knobs - poorly designed - should not have to wear a mitt to turn knobs! Dishwasher DGCD2444SA1A out of the box - dent and scratch lower left hand door panel - not quality control. Products are made in Mexico, China etc. Not USA made. Frigidaire products are junk.
What the hell happened to this company? Their customer service sucks. I wish Id read YELP before buying a Frigidaire Refrigerator, stove, and dishwasher. 3 months after buying my new appliances the fridge stopped working properly. It would fluctuate between being too cold, and not cold enough. First repairman came out and said it could be a number of things, so he ordered them to be delivered to my house and scheduled an appointment. I waited all day with no contact or repairman showing up.I called in. First I called the serviceman, no answer. Next called Electrolux 844 number and waited on hold for 40 minutes listening to someone telling me the call would be answered by the next, blah, blah, blah. Then I hung up and called back... 20 minutes later they still didn’t answer so I called Frigidaire. A woman answered and told me one part was backordered, and they had attempted to call me Nov. 30th. Well that was a lie...no one called. I asked to speak to her supervisor and was put on hold for another 20 minutes. At that time I hung up and called back.The next agent said that no one had tried to call. So, now I find out that they knew the part wasn’t available but didn’t attempt to call me... The first woman had lied trying to make the fact that no one showed (when I took the day off) my fault. I insisted on speaking to a supervisor who said they are now attempting to find the part from another supplier and will call me to schedule a time once they locate it. Ill patiently sit here holding my breath. Frigidaire is an inexpensive brand... Now I know why. Spend a little more and get a better product with a company that has better service.
I have purchased about 6 stainless steel Frigidaire packages (stove, microwave, dishwasher, and refrigerator) for my upscale rental homes since 2008. Every year I have multiple problems with every single one of these appliances in every single rental home. My renters are not mistreating these appliances. The thing that goes out on these is the electronic motherboard and the cost is $300 for the board plus another $150 for installation labor. I have finally decided that I will start replacing these appliances as they break with other brands. Right now, I have a stove with a bad board... This is the 2nd one, and a dishwasher with a bad board. These appliances are costing me so much money!!!
I sure wished I wouldve known about this website before we purchased these products. We own all three appliances in the SS Frigidaire Professional Series, fridge, range, and dishwasher. Let me just say, buyer beware. Weve had them approximately 5 -7 yrs. Weve had to replace the heating element in the dishwasher. And recently, something blew after I heated the oven to bake a dish. The breaker blew and nothing on the digital readout panel or the burners or oven would work. I didnt know about the recall on the range until I accessed their website to issue a complaint. I had to have it repaired so I could use it. The cost was $500 plus. I called them and they told me to fax the repair invoice for possible reimbursement consideration. I did (9/27/11) and waited a few weeks to call back to check on the decision. They couldnt give me any info since they said they never received it, even though I had confirmation that it was received. At that time, I requested the replacement parts to repair the exact problem included in the recall. But in the meantime, they said because they didnt receive my initial fax, they gave me a new number. I refaxed the invoice again to another number on 10/25 and waited until today (11/18) to call and check again. Initially, I was told the fax wasnt received again until I insisted it had already been faxed twice and to a new number the second time. Suddenly, it was found and the decision to reimburse was denied justified because it wasnt directly included in the recall. Never mind, they should stand behind their product that blew a breaker at the time it failed. It’s clearly dangerous to have done that. I’m not happy with their decision. I will do better research when purchasing appliances in the future. There is no such thing as a reliable appliance with Frigidaire and they dont stand behind their product.
We have this series of kitchen appliance including the dish washer, Range/Oven Combo, microwave and refrigerator. All but the microwave has problems. The dish washer, upper spray arm falls off and needs a new one, it also is awkwardly arranged for loading and clogs periodically. The range oven lower drawer bearings have worn out despite very infrequent use. This causes it to site much lower on 1 side. You have to order a new drawer arm and bearings for this. The range top is glass and is stainable with anything and very difficult to clean. The refrigerators ice machine has barely ever worked. It is very unreliable and the freezer is always crowded although theres not much in there. Id look elsewhere not Frigidaire.
800/5000. With a kitchen set at Brandsmart brand Frigidaire, 5 months later the refrigerator started to have problems, a noise that came from inside the refrigerator, call Frigidaire and they sent a technician 8 days later. This technician changed the ice maker first and said that was that, the second day followed the problem, the technician has already changed, the refrigerator has changed and the problem is the same, now I call them and says that when the technician comes the refrigerator does not have a problem, they are a scammer and thieves company, the customer service is pessimistic, always buy in Sears and the truth never I have problems, just because I went through this store and saw the prices, but it is not worth paying more and they treat you as if you were a garbage, Frigidaire is a company **.
I purchased an over the stove microwave 2.5 years ago for under $350. It has worked well but the glass turntable was broken on our granite counter top. The cost for a replacement it $140! I have found that Frigidaire not only offers very poor quality products but poorly designed ones also. I will never again purchase anything from Frigidaire or Electrolux.
Remodeled my kitchen less than 3 years ago purchasing all new appliances, range, dishwasher, refrigerator and microwave oven, all purchased, delivered and installed on the same day. About 3 months ago I started having trouble with dishwasher whereas all lights on panel lit up and would not go off. Followed instructions to reset same result an error code stating that the control board was bad, mind you weve only used this dishwasher roughly 12 times since purchase or 4 times a year during holidays. I have posted complaints and placed phone calls with zero response. The holidays are here and I am unable to use my dishwasher which just makes it an unusable brick in my kitchen. Additionally my refrigerator is not working properly either. It wont hold temperature, the filter leaks and seems to ice up everything. Ive reset a number of times after which is the only time it works properly for a few days then back to chaos freezing everything on both sides. Im really hoping planned obsolescence lasts longer than 2.5 years. In the meantime, I dont feel that I should be needing a new dishwasher after only 12 uses of that. Ive also heard there may be a recall on my machine, but I dont know, because no one responds! Can someone please get back to us?
We purchased Frigidaire microwave/oven combination and had it installed in February 2014. After 2 weeks, the microwave door stopped working properly and shortly thereafter, the microwave stopped working. After two visits by service personnel spaced out over several weeks, and multiple replacement parts, the microwave is now working (as of May 14). Frigidaire unwilling to replace what is obviously a defective unit.
ATTENTION CONSUMERS!!!! DONT BUY!! This is an honest warning from one consumer to another! Don’t buy Frigidaire. They don’t last more than 7 years. I replaced my Kenmore fridge and that’s still making ice and water as we speak in the garage just fine. My fridge from Frigidaire cut out on me 3 times and parts were replaced 3 times at my expense and yet again broke down. My gas range seems to auto ghost mode on at 400 degrees or higher so now I have to keep that unplugged. My dryer was worked on several times and $100’s was poured into my dryer for parts and labor. The washer doesn’t spin the water out of clothes anymore. And now the dishwasher just generates random wash times while in a wash cycle.Frigidaire products are garbage and won’t last. I spoke to a corporate supervisor. And it was a slap to the face to offer me 20% off parts after explaining my situation and what has been going on since I purchased these products. All in all if you want cheap buy from Frigidaire. If you want to talked to like an idiot buy Frigidaire. Or if you truly listen to other consumers go elsewhere!!!
I bought Frigidaire upright freezer (m# FFFU20F2VW) 9 months ago. It died last week. Service man came out and said this happens a lot with these (model? brand?). He said that Frigidaire should cover THIS repair. but with the same part number as what just failed? So in 9 months it will be another $400? Frigidaire is giving me a lot of double talk and telling me to pay for insurance. $200. Adding up fast. Dont know if there IS a good brand out there, but it obviously is NOT Frigidaire.
I purchased a home that had all new appliances including a Frigidaire stainless steel refrigerator (Model FFTR1821QS), manufactured in April, 2015. Within 2 weeks of moving in, on 10/23/15, the refrigerator started making a loud groaning and clunking noise and was no longer cooling. Called Frigidaire and they scheduled a service call for over a week out with one of their contracted companies. The guy came out and determined that there were 3 parts that needed to be replaced, all of which were on backorder, so they likely wouldnt be available for weeks. I called Frigidaire again to figure out some kind of resolution and get a more accurate timeline for when the parts would be in and when the repair could be completed. They were not able to give me a timeline other than one of the parts needed is expected to arrive 1 week from today.I have now been without a refrigerator for 1 week and AT MINIMUM expecting to be without for another week, most likely much longer since the other 2 parts do not have an estimated arrival date at all. The person in the parts administration department was unable to do anything further and abdicated responsibility to the customer service department. When I called Customer Service, I expressed by frustration and stated that having to wait 3-4 weeks or more without a refrigerator is completely unacceptable. After being on hold for a while, the person came back and offered me 6 months of additional extended warranty on the refrigerator which does absolutely nothing for me today. I asked for the brand new refrigerator to be replaced or to be given some kind of compensation because it was obviously a defective model if this level of problems were happening so soon.I was told that a repair and offer of additional extended warranty was all that could be done. I asked to speak with a supervisor and was connected to Danielle, corporate manager, who gave me the same lines the other person did. I asked for a replacement or some other kind of compensation again and was told that the manufacturer warranty only covers parts and labor and not replacement and that Danielle, herself, would research the parts that are needed (for the 3rd or 4th time... apparently that should give me some kind of solace that another person will do the same thing that has already been done) and will give me a call next week with an update. If the parts arent there, they arent there.Theres nothing than can be done to expedite that process. I asked to speak with her supervisor and she refused to transfer me to anyone else. It is absolutely ridiculous how little regard Frigidaire has for their customers and their experience with their products. I will never purchase a Frigidaire product and will recommend that anyone I know steer clear of them as well.
Ordered refrigerator, gas range and convection microwave from Lowes. Range came damaged and refrigerator doors were cockeyed. They replaced the range and fixed the doors and none of the 3 appliances which are all in the same SmudgeProof Stainless Steel finish match.
Bought a refrigerator from Frigidaire, only had the product since June 5, 2019. Here it is July 26, 2019 and I find rust on the front doors of the product. I called and get told that “rust isn’t covered under warranty”, are you freaking kidding me!!!! Well, looks like I’ll never buy Frigidaire products again. By the way, since when does stainless steel rust in the first place???? Sounds like some shady BS going on..
After about 4 months, one of the plastic shelf supports broke in half. That was replaced, free of charge. Then, when the fridge was a few weeks shy of a year old and STILL UNDER WARRANTY, one of the bins on the door broke. The plastic snapped. Frigidaire wont replace under warranty because it is considered cosmetic. I think that having a bin on the door is functional, not cosmetic. I had to purchase a new bin, wouldnt even give me free shipping. So far, they have sent me two replacements, both arrived broken. Plastic part, shipped in a cardboard box without any bubble wrap or padding at all. No wonder the parts are broken in shipping. Not sure where to go from here. Already sick of this fridge and the horrible service. Oh, and the ice maker is so loud!!! But at least it works. So far.
Purchased an LFID2426TF from Lowes almost a year ago Oct 2017. Dishwasher has had issues from the start with not draining completely, not washing the dishes thoroughly leaving a grainy baked on film behind and not totally drying them. Now recently the latch broke replaced that the dishwasher worked for a few days now. Start button continually flashing and dishwasher not working. Total piece of crap. Will never buy from these people again. Quality control is pretty much nonexistent with this company. If you want people to buy products made in the US then make good products that last longer than 9 months and do what they are meant to do in the first place...
I never write reviews but for this company I created an account just so I can write a review. I bought a Frigidaire appliance from Home Depot. Within 2 weeks a brand new fridge breaks. Find out there is only a 48 hour return policy. Had to spend over an hour calling Home Depot and Frigidaire to get it fixed. Had to call the repairman myself. They gave me a list of 6 repairman and only 1 actually still works for the company. Takes 3 days for them to look at it. Takes 7 days for them to order the part. Takes another week for them to come back and fix the fridge. The whole time the fridge does not work. What to do without another fridge? Had to buy another fridge since over 2 weeks. Worst company ever. Try calling their customer number and it takes forever to get through. WILL NEVER BUY A FRIGIDAIRE APPLIANCE EVER AGAIN. Model # BA63823131
I purchased a gas Frigidaire oven from Lowes and the electrical panel stopped working after 13 months. Frigidaire gave us a replacement panel but we had to pay $200 for the labor. Prior to the problems with my Frigidaire stove, I also purchased a Frigidaire dishwasher and refrigerator from Lowes internet site. It took one month for delivery of the dishwasher and three months for the delivery of the refrigerator! After 13 months, the electrical panel stopped working on my dishwasher too! Frigidaire supplied another panel but, of course, I had to pay the labor charges of $200 to have it replaced. The stove and dishwasher both have the Frigidaire icon in cursive. Needless to say, one month after the panel was replaced on my dishwasher, it is out again. So I am out the cost of the dishwasher and the repair. I spoke with Lowes customer service department and was told that according to their company policy, I will not get any further assistance from Lowes despite the acknowledgement that Lowes sold me two products that seem to have bad electrical boards. I do not use the self-clean option for my Frigidaire stove in fear that it too will fail again.
I purchased all new appliances for our kitchen 3 years ago. We bought the professional series 2 door refrigerator with the bottom freezer, the professional dishwasher, the professional cooktop, the professional double oven and the gallery convection/microwave with the ventless hood.. We have had continual issues with the double oven model number fpet3077rfa. Initial install the motherboard and fans burned and almost caught our house on fire. Then we used the self cleaning mode a few months later and the upper oven had several failures and took over 2 months to get it properly repaired. Now both ovens do not cook food evenly. The back half will be burned and the front half will not be fully cooked.Two weeks ago our convection/microwave model number fgmv154clfa completely stopped working. It is not the breaker and there is power to the unit. We have called a service company but they are two weeks out before they can make it here. Our refrigerator is making strange noises and with all we have had to deal with it is overwhelming. We spent a lot of money getting what we thought was quality, top of the line appliances that would last us 10 years plus and they have been problems since day 1. We will not purchase Frigidaire products again.C.
The 24-inch gas wall ovens are not displayed in stores. So, I made my purchase online from Airport Home Appliances. The difference in the appearance of the oven online and in person was as different as night and day. The oven sits too far off the cabinet. Which did not show online. There’s no frame around the oven, so it looks unfinished. The interior of the oven sides, door and gauges were not even. The bottom drawer was uneven, flimsy, and the parts inside were bent and didnt close completely. Airport Home Appliance agreed regarding the defective/damaged oven and ordered a replacement. Unfortunately, the 2nd oven had the same issues. They did remove the oven from my home. I paid $1699.00 for this oven, not including taxes and installation. Airport Appliances have told me it was manufactured that way and can’t promise me a refund. The oven was removed from my home. So now I have no oven and missing $2000.00.
Moved to new house, the dishwasher didnt work. Called company customer service, they wanted tag number which I mailed out but they didnt respond for week. Contacted them they said 4-6 weeks to refund and hung up phone. Contacted again, they hung up again. I will advice never ever buy FRIGIDAIRE or ELECTROLUX products as they are worst in servicing and customer service.
First let me say that Frigidaire replaced my top mount refrigerator Freezer because it was a lemon. To sweeten the deal they sent me 2 new water filters. Water Filters last 6 months. Time has passed and it is time to change the water filter (6 months). I open the package to find the filters they sent me are the wrong ones. I call to explain that they sent the wrong filters. They explain that there is only a 90 day return policy. Why would I open an item before I needed it? Needless to say these babies are going up on eBay and I will purchase OEM filters. This is a policy they did not think out.
I have had Frigidaire Washer, Refrigerator and Range for about 10 years now, and absolutely nothing have went wrong. I cook fairly often and use the laundry almost every day, sometimes twice a day. All the Frigidaire appliances have served me well. I would definitely buy them again.
The $900 refrigerator started giving us problems about 2 months after purchasing (made strange clicking and buzzing sounds and would stop cooling and had to be unplugged and then re-plugged into the outlet a couple of times to get it to start working). Fast forward to the present (5 months after purchasing) and the refrigerator and freezer have stopped working permanently (despite unplugging and re-plugging as originally suggested by Frigidaire customer service). After waiting nearly an hour to speak to a person, I managed to get Frigidaire to arrange for a repairman who told us the compressor was shot and the entire unit would have to be replaced. Learned that Frigidaire and its service partners DO NOT COMMUNICATE after another nearly one hour wait on Frigidaires customer service number (when I finally got a person, I waited another 20 minutes as the rep called the repair service to confirm what Id been told).While the repairman had told me the refrigerator would be replaced, Frigidaire says they will first have to check if parts are available (a compressor and a heater). I am now waiting for Frigidaire Corporate to reach out to me with details on how they plan to honor their standard 12-month manufacturers warranty (I should hear back within 72 hours according to what I was told by the service rep). Weve now been without a refrigerator for over one week without any idea of how long it will take to get this situation resolved. According to other reviews Ive read, it may well take over a month!
When I went to turn the oven on using the control panel it pushed away from the stove as if the glue stopped working - it later sparked and almost caught fire when I tried to turn the oven off. It should not have pulled away the way that it did and now the entire unit will not work. I took picutres and even called/chatted with Frigidaire and they were not able to help me. I requested they send someone to verify this was a defect and they wouldnt even do that. Very disappointed and will likely trash everything Frigidaire given their lack of service and assistance.
Cooks evenly, very reliable, cost about $100 so well worth the price. This is a over the range fan/microwave. The filters are really easy to take off and clean. This model has a "stainless" look plastic, which is also easy to keep clean. Never had a problem with the turntable.
Frigidaire Refrigerator Prof SXS - Never Again. Worst purchase ever made! This was a lemon from the get go but Frigidaire does not replace - they just continue to put on bandages. Every year since I have owned this piece of junk I have had to have it serviced at least once a year. I have paid over $600 for extended warranties thinking that eventually everything would be fixed. Boy was I wrong. Now it is leaking water (not from ice or water dispenser) but randomly down the right side of the unit even with the water spigot to the frig turned off. Two service calls later they still dont know whats wrong and in the mean time I have warped hardware floors (2nd time this frig has leaked) and no resolution. The only thing this refrigerator is good is displaying magnets. Once this years warranty runs out, this frig it out of here... and no more Frigidaire/Electrolux for me!
In February 2018, after seven years of owning a basic cheap model dishwasher (that was working fine), we decided to upgrade to a Frigidaire dishwasher. What an awful mistake; our nice, new, fancy dishwasher stopped working this week. We had a repairman out and were informed that the dishwasher needed a new motor. That is absolutely ridiculous - the dishwasher gets very little usage but is now totally useless to us. Do not, do not, DO NOT purchase a Frigidaire dishwasher. Frigidaire has been in business for years and you would think they would have gotten it right by now. When I was growing up there were a few products that everyone loved: Frigidaire, Tupperware and S&H Green Stamps. (I am really dating myself) S&H Green Stamps are long gone, Tupperware is almost exclusively online and Frigidaire no longer equals quality. What a sham and a shame.
4 new Frigidaire professional appliances. Year 2 replaced stoves control panel (over $300) and ice maker in fridge needed repair. Year 3 ice maker repair again, year 4 dishwasher leaking and had to replace. Fridge ice maker and water dispenser repair. Year 7 stove started to smoke (when back was removed the wire assembly for bake was melted into the control panel) so had to replace. So that leaves only 1 appliance (microwave) that remains. Frigidaire customer service has no comment other than to provide you with a contact for repair. Will never buy any frigidaire product again.
Our side by side fridge and freezer is a Frigidaire Gallery and we were surprised at how little the fruit and veggie crispers are. The freezer had no water line filter, and the removal of the bottom drawer is super hard. The fridge is otherwise ample and I love how everything is easily within reach.
We purchased a Frigidaire kitchen package brand new from Menards. Frigidaire warranty doesnt cover anything purchased after the first year. Right out of the box we had a crack in our first dishwasher but didnt notice until we ran a few loads and it leaked water all over our flooring and sub flooring. Frigidaire did ship us a new dishwasher, but we had to pay for the additional installation charge. Fast forward a year and the inside glass on our oven door exploded for no apparent reason. We were baking potatoes in the oven when the inside glass exploded. We bake maybe once a month. This oven has barely been used when this happened. Appliance repair companies are quoting $300-$400 for this repair. Two of our four appliances failed in under 2 years. Very unsatisfied. The lady over the phone had the nerve to tell me thats what extended warranties are for. She was rude and condescending. Im definitely never buying frigidaire again.
Its systems are super easy to maintain and clean. Very cold air is produced and it's very quiet compared to other products. It's also very affordable and space saving on certain units. It has been great overall. Product quiet and effective. Not much water waste either for those who don't like to waste. I enjoy it a lot after a hard day of hot work. Cool, sleek design on some products. They're very edgy and give a home or business that extra touch that makes it seem more modern and beautiful. It has never given me any trouble in almost 3 years. Best investment of my life. I just clean it externally and let it rest for a few hours a day. Other than that nothing needs to be done.
I purchased a Frigidaire refrigerator in Oct 14 for my man cave. The reason was for the ice. The ice maker has frozen up on me 3 times, April 15 (under warranty), April 16 and the last time December 16. I paid to have it repaired in April 16. So after the third time I thought I would try the factory again, yea right. Was just told that it is not unusual for this to happen and as far as they were concerned, the product is out of warranty. We have a GE Profile at the house that is approximately 9 years old and have never had a problem. I need the ice so I think I will go get another GE refrigerator and set this one on the curb with a FREE sign on it. I will also start telling everyone I know or dont know, as I walk down the aisle at Lowes, that you really dont want to be purchasing this product because if you read the other reviews, Frigidaire should be recalling this model of refrigerator.
We bought the range 2 years ago and last week I bumped the door on the side with my leg and the glass shattered. Contacted Frigidaire and they told me I would have to buy a replacement part and have it installed because it was considered abuse. Why would it shatter if it was bumped other than a design flaw. I would never buy one again.
After two months of use the bottom of the oven started cracking and flaking off and the warranty department of frigidaire/electrolux refused to take care of it.
Ive had the Frigidaire stove for 3 years & I love it. All the features are great! The cleaning cycle does a great job! If you spill something, it doesnt drip anywhere & its easy to wipe up. There are two different cleaning cycles. One is steam & the other the heat cleaning.
I purchased Frigidaire Gallery appliances for my new kitchen in 2016. The dishwasher stopped working last January after the extended warranty I purchased had expired. The repairman said the motherboard was burned up. He replaced it, and the cost was around $400. Today it stopped working again. Do not buy Frigidaire, even if the price is tempting. Piece of junk! Getting another brand.
We bought this stove/oven in 1986 and had it installed in our (then) new house. It has faithfully performed for the last 35 years with absolutely no problems. Weve never had to have it serviced and it continues to work well.
The stove/oven is very good. Easily setup and use for the programming. Able to set temperatures in the oven at different levels during the cooking cycle. It enables us to cook rib roasts to perfection without even looking at the food during cooking.
Purchased in 12/2019 and installed for use 6/2020. In November used self-clean option as recommended by brochure. Shortly after code FO45 appeared every time turned on. Service persons report over heating caused by self-clean caused need to replace Control panel and fan. Service company working for Frigidaire would replace once I pulled out oven from wall to make accessible. Now Frigidaire//Electroluxs own service personnel coming to replace these parts. But I have been advised not to use the self-cleaning since it will happen again. To add to frustration with Frigidaire, the Frigidaire Refrigerator purchased in 4/2020 and installed to be used at same time (6/2020) now has a malfunctioning freezer. Would I purchase another Frigidaire product or recommend? NO!!
I purchase a Washer and Dryer in Dec-2008 with extended warranty from Sears. Last year Electrolux / Frigidaire sent me a letter to purchase an extended warranty for two years if I wish. I had call them and purchase the warranty. I called them in May-2016 to check my unit for noise. They sent a tech who says nothing wrong. Few days later I received a call from their Customer service to verify my SN since the one they have under contract is not matching. I did and sure enough they have a different serial number on the contract. Now they want to cancel the contract and have me purchase a new contract and pay for the service call. They also said that I should have verified the serial number on the new offer that came from their company and it is my mistake. A corporation like Frigidaire should be more organized and can fix this type of issues and not pointing to consumer. I spent more than 6 hours on the phone trying to work with multiple customer service Managers with no solution. It seems that they just want to steal your Money and not do any service.
I spent over $1800 in Sears on a small wall oven 5 months ago and what a waste of money. I used the Self Clean feature on the lowest setting for the first time, just to see what it was like. I followed the instructions and everything seemed fine. Until I went to use the broiler the next day. Nothing. Then I tried the oven. Again nothing. Neither would get hot. So I called Frigidaire and scheduled for a technician to come out. I was given a date and took the day off. He didnt show up and their customer service Reps were very rude. So I called back Frigidaire and scheduled for a different service company to come out. The Rep called me and asked what happened to the oven. After I told him, he said he knew what had happened and ordered a new thermostat. It took nearly 2 weeks to arrive. When he eventually showed up with a colleague, almost 4 weeks later, the oven didnt get fixed. The gas pipe is in the wrong position and they didnt want to touch it. So Im still waiting to get this oven fixed and Im extremely frustrated. Frigidaire is not a reliable company when it comes to the quality of their appliances or the companies they use to repair them. My previous oven lasted 30 years and this one didnt even last 6 months. I will NEVER buy another appliance made by them or recommend them to anyone. DONT BUY THEIR PRODUCTS!
I havent had the range too long, but so far I am very happy with it. I have used the oven several times without a problem. The range also has a griddle in the middle which operates nicely. I had a hard time setting the temperature on the over, but found out it was very easy. So far, the like the range very much.
We got crap appliances from Builder. They replaced new Microwave Oven, Refrigerator. After using 1 month Dishwasher rack started to rust. Called customer service, they said those are not part of the warranty and trying hard to sell me those parts. What a joke!!! I always used LG and Whirlpool major appliances. I dont think I will ever buy this brand on my lifetime.
I purchased a Frigidaire refrigerator model #LFHG225ITF3 in May of 2019. In December the ice maker stopped working. I replaced the filter and an external line filter and it still didnt function so I called service. A young man all of 20 years old if that showed up and looked in the freezer. He then proceeded to make a phone call and made the repair by getting instructions by whomever he was speaking to. He said, OK its fixed and left. 24 hours later still no ice. I called the repair line again and demanded a different service company. The next company showed up and again a young man got on the phone with someone. He declared that the ice maker had to be replaced. By a diagnosis over the phone. That was 2 weeks ago. I just called service again and got a complete runaround. She called the company that was supposed to order the part and replace it and got their answering machine. When I told her I could have had the part in my hand in 24 hours if I had ordered it from Amazon she just kept repeating her script over and over. I told her I want a new refrigerator if the people that they have servicing their appliances cant even replace an ice maker. I cant have one, she said, because the unit has not been deemed unrepairable. So if I dont hear back within 24 hours she will send out a third company. To waste a third day of mine waiting for them to show up and potentially not fix the unit. This game, according to the representative, could go on and on until someone can fix it. Bottom line, be very worried about getting a problem solved by Frigidaire. I have never experienced such nonsense. They are subcontracting with the worst of the worst to service your expensive purchase. Buyer beware!
On April 4, 2015, I was preheating my Frigidaire wall oven at 400 degrees F. Luckily, I was standing in the kitchen, because the heating element caught on fire for no apparent reason. I turned the oven off and the fire went out. There was no food in the oven or on the heating element. I called their customer service department and talked to a representative, who insinuated that I caused the problem by allowing food to remain on the heating element, which is completely untrue. I am frustrated and will never purchase any appliance or anything from Frigidaire again.
I had recently purchased a stove, dishwasher, washer and dryer. Have had problems with all of them. Stove - just before Christmas stove cracked out. Called Spencers home and appliances. They fixed it. Microwave started sparking. Spencers fixed it. Dishwasher - 2 days after install control panel went out. Spencers came out and fixed it. Dryer hinge wont stay closed. Spencers came out and fixed it. ALL FRIGIDAIRE products!!!!! Now here is the sad part. Dishwasher control panel went out again just about 12 months after it was replaced. WOW!! DRYER door broke again. Im starting to see a pattern!!! Ive had to have this stuff fixed. Called customer service. This was a joke. Finally I was baked into a corner where I had to buy their warranty. 250 dollars but didnt go into effect until a month out. Then they put the warranty on the wrong appliances but they didnt care. Then they didnt bother telling me they were going to fix it without me purchasing the warranty. So at the end of the road I got no help from Elizabeth their supervisor. This company plays the odds of who will actually keep coming after them. Dont buy their products. I own a construction company. I am hiring 25 people to stand out in front of a lot of their stores with sign in protest. I will go buy new products.. Yes this will all cost me a lot of money but its going to cost them more. What this company is doing is not right or ethical They will hide behind their warranties to get over on people instead of doing the right thing. Next is BBB.
We had our unit delivered in our drive way sitting on two broken pallets barely able to stand on their own. If I didn’t get them pulled inside my garage the wind would have taken them over. Needless to say the fridge does not work at all. Is almost November. The repair guy has been here twice to twice replacing parts with no luck. Basically I am screwed is what it sounds like. I have no way to eat and feed my family and keep their medications cool. I have tried several times calling and I get put on hold and eventually they hang up on me. I demand a new fridge. Not waiting more months for parts and continued efforts to get this piece of crap to work.
2 years ago, we bought a slide-in convection range, dishwasher, washer, dryer, microwave and side-by-side refrigerator from their Professional Series. 13 months after using the range occasionally, the computer board malfunctioned because we used the self-cleaning option. Now 2 years later, the same thing has happened to our dishwasher.I contacted customer service and was told in so many words that this is a normal occurrence. And when she found out we had not purchased the extended warranty, they basically said get lost. After a heated discussion, she has offered to send a replacement for the dishwasher. After calling their service people, we discovered the labor to repair it will be almost half the cost we paid for it. They manufacture subpar appliances. It is unreal how many people they are taking advantage.
We bought our Frigidaire dishwasher in August 2019. Immediately, the 3rd rack, top rack was difficult to close, constantly getting hung up on the upper spin arm. Well, the spin arm fell off, we needed to order a new one, and remove the upper rack permanently. This past spring, the connection hose leaked, my husband replaced that as well. 5 days after the warranty expired (1 year warranty) the middle spray arm fell off. There is absolutely no way to reattach it. I tried contacting Frigidaire, but calling them just runs you in circles, back through the same recorded loop. Chat on line does not work at all. I emailed on September 5th, and response back was they were getting higher than normal volume of emails, theyll get back to me when they can! No response in 3 weeks from the email. I went on their Facebook page to comment on the lack of customer service and that their dishwasher is a waste of money. I noticed a message box open and have been conversing with someone at the company. On 9/17 they messaged me that they would have a repair person come out and the company would cover labor and parts, offered this as a one time only, since it was out of warranty for 5 days when it broke again. I have not heard back from them, gave them dates that were convenient for us, which Frigidaire requested. Today is September 25th, and I am not getting any response when I message Frigidaire. So we wasted quite a bit of money, will never buy or recommend Frigidaire to anyone. I now need to replace this crap piece of equipment.
We needed a fully functional, energy efficient refrigerator for a tight spot in our small house, which we bought 15 years ago. We did not want bells and whistles like an ice machine, although this fridge does have the capacity for one, door water dispenser, alarms etc. These items are just more to break, need cleaning and cause problems. We bought the 14 Frigidaire and it has been wonderful. Interior is roomy for the size, electricity use is quite reasonable. It is easy to clean and the gasket has held up well. The small size means that we need to use up leftovers, don't have food waste, and keep it neat. The price was right. Should we need to replace it, we will look at the same brand.
We purchased a new double oven in fall of 2010. Within the first 6 months we noticed that the upper oven starting burning everything - even after just a few minutes. We called for service and it was found that the upper oven had warped and as a result, the entire stove was replaced as no expense to us. In September of 2013 we noticed that the racks in the lower oven were not longer safe. They had to be balanced and fell if any weight was put on them. I called for service and the tech came out to tell us that the lower oven cavity would have to be replaced. This is less than a 2 year old stove - and my 2nd problem with the ovens expanding. I contacted Fridgidaires customer service who at first were not helpful at all because it was beyond the 1 year warranty. I tried to express my concern about the safety and asked about liability if the rack fell and someone was burned...they then indicated that the oven could be repaired but it was very labor intense and as a gesture, they would pay for the parts if we paid for labor. Getting quotes of several hundreds of dollars, we decided to replace the stove with a different brand at our expense. I had contacted Fridgidaire to see if they would like the stove back to research how it can fail twice in less than 3 years but they told me to dispose of it. So after spending $1600 for a new Gallery series Double oven - I am left with trash at the curb after less than 2 years (on the replacement oven). I am disgusted and mad that Fridgidaire was so complacent about the failure of their product - not once but TWICE. And my reward was --- it is out of warranty. My prior stove was 12 years old and was never serviced and this piece of crap was serviced multiple times and replaced due to defects. And I am left with the bill... great company - avoid this company at all costs...It will leave you without nothing.
I purchased a built-in dishwasher, and I have run it a total of 6 times since my purchase. The problem is that it leaks. I have had service to my house for this issue 3 times so far and waiting for the next service call next week. I called the customer service department and they acted like its my fault this is happening. Maybe it is my fault and should just live with putting storage bin in the basement below the washer to catch the water. Perhaps legal action is my next option. Buyer beware!!! This could be in store for you.
I have had 2 brand new houses with Frigidaire appliances. The first set we chose, getting better than contractor-grade items, paying extra. The second house, we had no choice in brands, only color. Basically, we hate them. Both fridges have pooped out and needed fixing, and the first one was twice, going over a week without a fridge. Second one was covered by warranty, and ok so far (now 4 yrs). But many other problems - many broken door shelves - this last fridge, 4 times, as well as replacing the cheapo drawers, cracking several times at the corners. We started just Gorilla Gluing them and refuse to buy anymore.And now, out of nowhere, our stovetop cracked while I slid a pot across to another burner. No clue why. And aside from this, it is so hard to clean! My mother-in-law saw where it wouldn’t come clean and kept scrubbing it until she finally realized it was not burned on food, but actually scratches she was making deeper! The time it takes to clean right, with many steps, just makes me not even want to use it to begin with. And then there is the dishwasher - both that Ive owned have never cleaned right - the one we have now has to be cleaned out so often. The cheap dishwashers we had in apartments cleaned better than both of my Frigidaires have. Never will buy again!
We live in California and purchased a Frigidaire refrigerator to put in our newly built vacation home in Arizona. I only wished I would have looked at ALL of the reviews prior to choosing this brand. Our new home was ready 2 mos earlier than expected. We called Home Depot, where we purchased it from, to get a earlier delivery date. No problem... we scheduled it and traveled the 6 hours to spend the weekend and accept delivery of our refrigerator. The refrigerator arrived, installed and THOUGHT it was good to go. The next morning we realized the refrigerator was not cooling. We could hear it running but not cold at all. Long story (which it is) short.... we finally got someone from frigidaire to listen and they said they could not replace the broken refrigerator, they had to send someone out to try and fix it. WHAT???? we do not live in AZ it is our vacation home and we are already back in CA. The rudeness and lack of compassion was unacceptable, but nothing I could do. They scheduled a service tech to come out (yes, I had to find someone in the new neighborhood that I didnt really know to give my key to so they could let them in). The service tech said it was not repairable ... DUH. I gave them the date we were returning and they said no problem.... they will deliver then. NOPE. I received the automated call saying they would be there. Waited home all day. They did not come. I finally got hold of the delivery Manager and he said they didnt even have the refrigerator in their warehouse yet. They finally, after 6 more frantic calls from me, delivered a day later at 8:30pm!!!! The NEW refrigerator makes noise and you cant see the digital display that says water, cube, crushed ice) it does not light up. PLEASE DO NOT PURCHASE ANYTHING FROM ELECTROLUX/FRIGIDAIRE!!!! NO customer service.... and when you finally get someone, they are rude, or at least Sharon at Frigidaire Extension ** was. NEVER AGAIN!!!!
I have what I consider a fairly new machine - bought in 2010. It has operated well with minimal use since my children have been grown since its purchase and since we own two homes (both with laundry) and use this less than half time. The last load I washed was fine. As I put a new load in, the error light showed E90 and it beeped. I could not get either to stop, so pulled out all the manuals that came with the washer and dryer that I got from Sears. Spent quite a while reading through all 3 to no avail. So looked online. Still there was nothing to let me know what the problem was. By this time I was feeling very frustrated. So I found an 800 number to call. I was shifted to 4 different people, repeating info several times. By the time I got to a tech, I was very frustrated. Then she could not find the particular Error code - Even with the info on her computer and available from me as to the specific machine! That seems strange. However the tech seemed to be sure that the problem is the computer board. Not sure thats the correct term. My last washing machine lasted over 20 years with no need for repairs. So I am extremely disgusted to find that the board will cost over $200.00 and the service fee will likely be at least $130.00. The tech tried to sell me an extended warranty for $215.00 (to save me money). This washer is only 4 years old! I feel hoodwinked. My washer in my other home is over 20 years old and is fine. Why would I ever buy another Sears product? Which is a shame, because I have gone to Sears for large appliances since 1971.
I got a new house, and I and my wife went appliance shopping. We got sold on Frigidaire Professional series appliances (refrigerator, stove, microwave, dishwasher). I gotta say ever since I had them, I have always had issues with them. You would think you spend over $3,000 on appliances and they would last over 4-5 years. First, the refrigerator started acting up, then 2 heating coils broke on the flat-top oven. The microwave shorted out, and my dishwasher control board caught fire and almost burned my house down (Thank God, I was up and smelled it.). I contacted Frigidaire, and they took no responsibility at all. They told me it would be a few weeks and I would get some info in the mail. Needless to say, I never received it; and a second call to Frigidaire has the same outcome. Being in the customer service field, I say Shame on Frigidaire. I share my horror story with every customer I can. Theres no accountability, respect, integrity, or servanthood on Frigidaires part. With the customer service I have received, I will never purchase another Frigidaire/Electrolux product. Fool me once, shame on you; fool me twice, shame on me. I will not be fooled again by Frigidaire products. They received my payment once but lost a potential lifetime customer. When I am asked by others on what appliances they should purchase and which company will stand by their products, Frigidaire/Electrolux will be the one I tell them to stay away from. Not only will the appliances malfunction prematurely, but they are a safety hazard in your home. At this point, I have no Frigidaire/Electrolux products in my home (Craigslist free ad with warnings). My wife and I both decided they are not worth keeping for family safety reasons.
2 years ago I purchased a Frigidaire refrigerator and paid 850.00. I understood it was inexpensive but it was a small apartment sized refrigerator and had no bells, no whistles and so one would assume that the price was right for what you were getting, WRONG. This fridge may as well be a polished **. Just 1 month out of warranty the control board failed, so the freezer and the fridge compartments were warm and the control board just flashed. I paid to replace the control board with a new OEM from the manufacturer board, and this part cost me 200.00 But now just yesterday 7 months later the control board stopped working again and did exactly what the original one did. We are 5 days to Christmas and me without and once again without our Frigidaire fridge. 1,050.00 invested now in a small fridge and its just a stainless steel polish on a **.
My ice maker from my Frigidaire refrigerator has never worked properly. It never stops making ice unless I manually shut it off. Then it started spitting out ice all connected and huge chunks. Then one day my daughter and husband were getting ice from the ice maker and noticed right before drinking it small and large pieces of plastic in their water. The dispenser broke as the ice went through and the cracked plastic. Ive contacted Frigidaire and they try to avoid what I tell them by saying sorry your ice maker is not working. No... How about sorry my daughter almost ingested plastic sharp pieces that could have caused damage or hurt her and my husband. Do not buy this product!
I have a brand new Frigidaire microwave that has not worked since bought. Because it is under warranty it must be repaired not replaced. It 2 weeks to get an appointment to have a service person come to the house. It has been a week since parts have been ordered. The parts arent in and still not working.
I bought a new house 2 years ago with a kitchen full of Frigidaire Professional Series appliances. Recently the oven convection fan started to sound like an aircraft engine. The entire fan assembly had been replaced along with the motor; it now only sounds like a semi truck in my kitchen. The repair tech called Frigidaire from my house and was told that is the way it is so shell have to live with it. This is the third appliance that has been problematic. The gas range burners still dont work properly, after 3 attempts to repair. After only one year, I replaced the dishwasher with a Bosch, which I love. There will never be another Frigidaire appliance in my house.
My land lady bought a new refrigerator from Frigidaire at Menards May of 2013. In March of 2014, the freezer went out, lost all our freezer food. Repairman came out once to inspect the problem then several days later to fix. He said the freon was out. He put some in and it worked fine until last week, thats only 4 Months later and its the same problem!! I have been without a fridge for 7 days. Menards passed the buck and so did Frigidaire, will not replace or Give refund for lost food. Repairman came on Friday to see the problem, have to wait 4 days for them coming Out and hopefully will fix it. Will never buy a Frigidaire product!!!
I bought a new Frigidaire refrigerator with over $200 off and the unit will not cool below 60. The freezer goes to -20 but not the food area. I was told to try all kinds of tests like unplugging the unit, wait 5 minutes, plug it in and turn the thermostat all the way up, then down, then up again, then down..... all to no avail... From new Lowes wants to send out an appliance tech to fix my new fridge. No, I just want my money back. I will buy anything other than a Frigidaire.
We went to Lowes and bought a Frigidaire range. We were invited to buy an extended warranty and we did, so we bought 2 years extended warranty, and paid them by CC. 17 months later the board went bad on that range. We called. They sent in a technician, he ordered the part. Ten days later he came and put the part. Everything is well so far then I start receiving calls from the company that fixed the range, they didnt get paid. I called Frigidaire extended warranty and what a surprise they want me to pay $25 more for them to honor the warranty. They said that they didnt charge enough in the beginning of the contract, and the contractor will keep calling me at work and on my cell until I paid them. All my attempts to explain to them that we paid what they want us to pay and that I still have the invoice, to no avail. The contractor was calling sometimes six to seven times a day at work mostly until we paid them the $25. These people acted like the mob, you pay us or else, even we have a contract that paid fully. The way we have been treated is shameful. I will never buy any Frigidaire product ever.
I just bought a fridge on Black Friday that was delivered to my house the Friday after. After the installation, I noticed the fridge beeping, but I thought that it was due to the fact that it hasnt reached the ideal temperature. During the weekend the fridge didnt stop beeping, even though it reached the temperature. We tried different things that we found on the internet, but nothing worked. On Monday I decided to contact the customer service, and they told me to turn the breaker off and on again. At the time that they ended my call, the fridge wasnt beeping just yet. As soon as I hang up the beep starts again. I proceed to call the customer service once again and let the representative know all the previous details and she puts me on hold for a brief moment. She then proceeds to give me the number of different companies around me that could service my brand new fridge. When I ask her for the procedure and if it was cover by the manufacturers warranty, she proceeds to tell me that this was not a functioning issue and that the service should be paid by me. I have gone to hundreds of internet pages looking for a solution to my problem, but instead, I found tons of people with my same fridge having the same issue as me. Frigidaire sells faulty products that they dont even back up. Please dont make the same mistake I did. Purchase another brand. This website rates them 4+ stars, but these reviews must have been purchased. Im sending back my fridge and getting another brand. I WILL NEVER EVER AGAIN BUY ANY FRIGIDAIRE BRANDED APPLIANCES.
Love the self cleaning oven which gives you several time limits for cleaning. It does a very thorough cleaning, leaving hardly any residue. Also like that it offers stovetop sizes for cooking on this smooth top range.
My oven range that was less than a year old started on fire. Thankfully no one was hurt. My appliance repairman came out (on a Saturday) and let me know that a short had occurred in a wire associated with the igniter. He told me to call Frigidaire. I did so. Simply put, the technicians the company hires to do the repairs only work 8-5, Monday thru Friday. Not convenient for people that work full time. There are plenty of technicians in the area that work after hours and weekends. Frigidaire as a company chooses not to pay the technicians that will work convenient hours. The customer service representatives and managers treat you like youre an idiot and just repeat themselves. I never write reviews but I wish I would have known this information before I purchased the product.
Purchased a suite of Frigidaire products in May 1014 - fridge, range, microwave and dishwater. From the beginning I had problems with the fridge. The freezer frosted over and was icy. I called a repair company and was told the gasket had to be replaced (on a new fridge???) and had to be ordered. I waited a couple of weeks and after numerous calls was told the part (gasket) was on back order. What does that mean??? I was told to call Frigidaire and did so. What a runaround. They told me I would have to wait for the part which may be in Aug. 4th. Asked to speak to a supervisor who told me they could only give me a ETA on when it would be available and I would have to wait. Wait to fix a broken fridge that I only had a couple of months. I complained. I wanted it replaced and they said they DO NOT REPLACE only repair. They specified they were not refusing to fix, but I would have to wait for the part which would hopefully be in this year (exaggeration). This is deplorable conduct. I have to suffer with a broken freezer until the part becomes available. I never heard of such a ridiculous answer. I contacted my salesman and he is getting in touch with their rep. I have read so many complaints about this company that I think I will have to get rid of this fridge and take the loss. Frigidaire, you are on my you know what list.
I purchased a Frigidaire Professional Refrigerator in Aug 2015. Since then, I have had the same issue over and over again. The bottom ice maker will work once it is replaced for about a day or two then it stops. This is still going on today 01/30/2017. They have made several major repairs to the unit. Nothing has worked 100%. All the company seems to want to do is replace the bottom ice maker. It is clear that the issue isnt the ice maker. A tech just came out this past Monday and replaced the compressor in the refrigerator and he put a new ice maker in as well. After 1 day, the ice maker stopped working again. I called the Lowes warranty department and they said unless a repairman deems the unit irreparable the ice maker doesnt qualify us for a replacement. It was on factory warranty for 1 year. They also told me that those repairs do not count under the extended warranty. So it is like starting over all over again. My husband believes that they are trying to ride this out until we either give up or the warranty runs out. The current repair company has been out 6 times and 7 will be Monday 02/06/2017. Based on the information I have received from the repair company they have not gotten paid because the issue still exist. I have no control over that. I have been in constant contact with the repair company talking with them concerning this issue. I have been very cooperative and understanding. This whole issue is way out of control and the company doesnt seem to care about the customers or the products that they sell.I would never purchase another Frigidaire Product again. This one was my first. It will certainly be my last. I have been very unhappy and dissatisfied with the products performance and the customer service. I would very much like for an attorney to contact me over this issue.
Bought at Best Buy whole package... fridge,stove, microwave, dishwasher. I thought I was buying the best of the best. However not long after, I bought everything. About 4 months into using the fridge, the temps went wacko!!! Currently fridge temp is 63 and freezer is -30. We lost like $200-$300 worth of food. No help from customer service... Its been almost 2 weeks now and finally service guys coming today. However I have no hope as reading These reviews makes me think this is my first problem but not the LAST... Im so sad and disappointed... This is the worst buy I have ever made.
Worst appliances ever! Bought a dishwasher and refrigerator less than 4 months ago. 1st the dishwasher broke... they are ordering a new part-NOW the refrigerator spits out ice... randomly! Its also the noisiest refrigerator Ive ever heard! Loud noises every 1/2 hr!!! Most regrettable is dealing with the Frigidaire Company. They are unhelpful and rude... sounds like theyre speaking from a script. Wouldnt surprise me as they must have many complaints. Please choose any other brand!!! Believe me you wont be happy!!! Very dissatisfied consumer!!!
We spent $2000.00 on a new refrigerator, The Gallery. The ice maker on the outside AND the inside freezer doesnt work. The freezer door handle fell off after two months. Customer Service NEVER followed thru on their service calls, then told me we were considered too rural so they would not come to fix it. They gave me an out of service phone number for someone who would supposedly come fix it. We tried to just fix the ice maker ourselves, to no avail. I finally called them again, only to be put on hold for over 30 minutes. I got thru to someone who PROMISED a phone call back in three business days. That was last week. Still no response. NEVER will I buy from Frigidaire again! They should be ashamed of how they treat people!
Bought 15 new appliances, 3 of them need to be fixed. I have been waiting 2 months for some to service them and I still have not got the right parts and they keep on rescheduling my appointment. I have called many times. Still waiting!!! I probably wont even have an oven to cook in for Thanksgiving in my new home. What a joke with all the money I spent.
I just ran across this website and had to give my review of Frigidaire appliances that I bought as a full set for a kitchen overhaul. The oven door was the first hint of quality issues. I discovered a spot of rust around the oven window but underneath the coating. It was visible but still felt smooth. I called Frigidaire support and they said it was out of warranty and I must be allowing moisture to get inside the door. I advised them that while I was aware that moisture causes oxidation I was having trouble with the concept of maintaining sufficient moisture upon a vertical surface on the door of an appliance that creates heat being the cause of the oxidation. They finally offer to replace the door skin but only if I used the approved appliance vendor that charges $90 per hour. The skin was only a little over $100 so I decided to save my money towards the purchase of higher quality appliances.My next issue was the microwave which caught on fire at slightly less than three years of age. Based on my previous experience I did not bother to call customer service and was just thankful that once the wiring burned up the fire extinguished itself. (BTW I did not replace the microwave with a Frigidaire, duh!) The final comment is that I just lost a burner on the stove top. The Frigidaire appliances are about 5 years old now. I cant help but reflect on the 30 year old electric GE range on which I never replaced anything.
I bought a new home in Sept. 2013. In November I happily purchased a full set of Frigidaire kitchen appliances from Home Depot. It is now less than three years later. My fridge has gone out. Something in the back of the freezer has started making a horrible sound until it is unplugged. My mother had Frigidaire years ago and swore by the company. There are two adults in our household. I do not believe the appliance was abused or overused. I will never buy another Frigidaire appliance if this is now the quality of their products. I now have to worry about the remaining products doing the same.
I purchased a refrigerator from Frigidaire less than two months ago and the light bulbs burned out already. Called to get replacements as it is less than a year old (should be under warranty). I was told they are not under warranty because light bulbs are not a function of the unit. Really??? Then I was told the bulbs would cost over $100 to replace them! Do not buy from this company!
My wife worked and saved for a LONG time because she wanted to upgrade the kitchen. Once she felt she had saved up enough, she went shopping for a houseful of appliances. She liked the Frigidaire Gallery line and the Affinity washer and dryer. In October of 2010, we took delivery of stainless gas range, microwave, dishwasher and refrigerator along with new washer and dryer. The only good thing to be said about Frigidaire is the smudge-proof stainless is the real deal. Too bad its not worth the aggravation. I would rather clean the front of the fridge every day, than deal with this brand ever again.We have paid for extended service contracts on all of the appliances since 2010 and with good reason. The washer has been repaired at least 8 times. It also stinks inside quite often. There was a class action suit for this and all you get is a check for $50. We used it to buy vinegar to clean it periodically (the only thing that works). Dryer has been repaired at least 3 times, if not more. Dishwasher repaired once. Gas range did a weird thing where if you tried to light one burner, all the igniters would fire up. That took time for parts, but it was otherwise usable.The refrigerator, where to begin??? Constant noise and malfunctions with the ice maker. Also, it would never stop making ice, even after the ice bin was full. After five repairs, my wife convinced someone in customer service it was time to replace the fridge. Fridge number two had the same issue with the ice maker, it would never stop making ice. You know the bin is too full when water drips from the ice dispenser. In 2014, we moved and washer, dryer and fridge #2 came with us. My wife likes her appliances to match, so she bought a new Gallery gas range, microwave and dishwasher.Fridge #2 didnt make it far into 2015. Ice maker stopped making ice. Deemed un-repairable, enter fridge number 3. Fridge #3 also has the issue with never stopping ice production. The icemaker was replaced (they finally re-engineered it so they didnt have to bring you a new fridge every time the ice maker quit). #3 is a little noisier than 1 and 2, but tolerable. Also, the replacement ice maker never stops making ice... Two cubic foot microwave deemed un-repairable after just 2 years. They agreed to replace it, but they dont make a 2.0 anymore, we could get a 1.75 cubic foot. Ok, but that unit is cheaper than the one its replacing, are we getting money back? You guessed it, no. They will add 3 months to the original warranty - TAKE IT, YOULL NEED IT!!! We were without a microwave for six weeks while waiting for Frigidaire and Lowes to communicate with one another.As I am typing this, its been almost a week since weve been able to use the gas range after it filled our home with gas. The nice man from the gas company put a DANGER tag on it and shut the gas supply to it. Frigidaire service said someone would be out the next day to look at it, but weve been down that road many, many times and we knew no one would be out the next day. Called the service company and, sure enough, earliest appointment was two weeks out. Call Frigidaire back and said we cant be without a range for two weeks. They said they would escalate to scheduling team, I said, You need to authorize a replacement now. No, we only escalate. I need to talk to a manager. Get Angela on the phone, shes like a parrot and says the same things over and over again. She promised a call back with status the next day, never heard from her again. Called her and left messages twice, no response.If you are reading this and am wondering if my wife and I would recommend Frigidaire appliances... Wed ask you why would you want to do that to yourself? If you just have to have smudge-proof stainless, never be without the extended contracts. Never. Customer service has only gotten worse over the past eight years and my wife is truly regretting the decision to go with Frigidaire.
Bought it on sale so the value for what you get was fair and it does the job. LED lighting keeps the compartments well lit. At times you need to turn the breaker off to reset the ice dispenser and being a french door fridge it feels a bit awkward since we are use to a side by side.
I bought my Frigidaire washer/dryer combo 30 years ago and with everyday use it has had absolutely no repairs. I just finished my 3rd load today and keep waiting for something to break down but it never does. Clothes come out clean and the dryer is fast and efficient. I will only buy Frigidaire in the future unless, of course, I'm in a nursing home.
New fridge/stove in spring 2017 with extended warranty. Both the fridge and stove broke down in the first year.. The fridge had many issues as has stove. Got money back for fridge..now stove rusting and being repaired. Junk.
While running dishwasher I could smell something burning. Pulled it out and the bottom was in flames. Called and Frigidaire service rep came out and I was charged the service call only to tell me it was burnt beyond repair. They sure were not concerned that I could have lost my home. REALLY DO YOU THINK I WOULD EVER BUY THAT MAKE AGAIN? I WILL MAKE IT A POINT TO LET MANY PEOPLE KNOW HOW CONCERNED YOU ALL ARE.
Purchased dryer in December of 2012, recently broke due to a damaged fan. When service person returned with the part he discovered that the motor had ripped apart from the base of the dryer, unfixable. Frigidaire refuses to compensate an obvious manufacturers defect, will never buy another Frigidaire product.



