With 99.2% energy efficiency, the future is now with the Glow Brand T180. The only system of its kind in the market, the T180 holds 1 gallon of hot water within a stainless-steel heat exchanger.

Water Heater Repair

For the home, kitchen and beyond, Glow Brand manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Glow Brand appliance repair from experienced professionals, your local Appliance Helper can help.

Not Enough Hot Water 
Not having enough hot water is most likely due to an issue with the thermostat. It may be as simple as adjusting the desired water temperature on the thermostat for the particular heating element. On electric models, the thermostat is usually hidden behind an access panel on the side of the tank and a layer of insulation. Unlike gas models, an electric thermostat is set at the factory and not intended to be changed but is sometimes necessary to do so. During the cold winter months, you may need to slightly raise the thermostat temperature since the hot water gets cooled quicker through colder pipes as it travels through your home’s plumbing. Other possible reasons for not having enough hot water include a faulty thermostat, faulty element, loose wiring, or simply a water heater tank that’s too small for your needs. 

Water Leaking From the Bottom 
An electric water heater that’s leaking from the bottom is typically because of normal condensation, a leaking electric heating element gasket, or a small amount of water being expelled through the overflow pipe because the T&P valve is opening to release excess pressure in the tank. In some cases, the actual tank is leaking and the only fix is to replace the water heater. 

Water is Too Hot 
This is likely related to the thermostat(s) where the temperature is set too high. Simply gain access to the thermostat and adjust as needed. This may also be needed when transitioning from cold to warm seasons. For our recommended temperature setting, click here. If you cannot lower the water temperature low enough, you may need to replace your thermostat or there may be some type of wiring issue (professional help required). 

Water Heater is Making Strange Noises 
If you hear popping, hissing, banging, knocking, or other strange noises from your water heater, it’s most commonly due to scale build-up on your heating elements or too much sediment build-up in the bottom of the tank. Other causes of noises include a leak somewhere, too much pressure inside the tank, or noisy pipes because of normal expanding/contracting. When your water heater is making noise, it’s often harmless but should always be looked into for piece of mind.  

Dirty or Rusty Colored Water 
Rusty hot water is often a sign of corrosion of the anode rod or even tank itself. If left untreated, your water heater will most likely need replacing once the corrosion gets serious enough for the tank to develop a leak. Replacing the anode rod is easy to do and can add years to your water heater. If the water is not rusty but dirty or discolored, it may be because of scale build-up on the heating elements or sediment that’s making its way into the hot water outlet.