Since their founding, the goal at Impecca has been to bring customers the most innovative yet affordable products in the market. Impecca's strength lies in its ability to identify and develop cutting edge technology, providing you the best in lifestyle enhancing products! Impecca is the acclaimed and trustworthy name in the industry, and dealers consistently rank them #1 for quality and reliability. From start to finish, Impecca oversees every aspect of product development, applying rigorous testing and development prior production. As the world of consumer electronics evolves, Impecca can be counted on for dynamic offerings to consumer markets and strives to stay competitive by continually expanding into new emerging categories.

Air Conditioner Troubleshooting

The air conditioner does not function at all 
• Is the power cable properly inserted into a functioning, grounded outlet? 
• Is there a power failure such as a blown fuse or tripped circuit breaker? 
• Is the ambient temperature lower than 61°F (16°C)? A safety device prevents the unit from cooling the room to even lower temperatures. 

Insufficient Cooling 
• Is the unit temperature set properly? 
• Is the air filter dirty? 
• Are doors or windows open? 
• Is the room directly exposed to sunlight or are there other heat sources in the room? 
• Are there a large number of people in the room? 

The air conditioner unit starts and stops frequently. 
• Verify the rating of your electrical system and outlets. You may need a qualified electrician to troubleshoot and upgrade your electrical circuits if your air conditioner unit exceeds the rated capacity. 

Fog blows out during cooling 
• In warm, high humidity environments this may naturally occur. Continued cooling will remove excess humidity from the room and the fog will disappear. 

The unit emits a strange smell 
• This may be caused by residue from cooking and cigarette smoke, etc. that remain in 
the air conditioning unit. Eliminated the source of the smell and clean the filter. 

The unit makes loud or unusual noises and vibrations 
• Ensure that the unit is installed according to the installation instructions above. 

There is a "squealing" noise 
• The cycling of the refrigerant inside the unit can temporarily cause this noise. 

There is a "patting" noise 
• This is often caused by heat expansion in the plastic parts. 

Condensation forms at the Cool Air Outlet 
• High humidity environments may cause condensation at the air flow output. Wipe the condensation off with a sponge or dry cloth.

Furnace Troubleshooting

Microwave Troubleshooting

Oven will not start 
1. Electrical cord for oven is not plugged in. Plug into the outlet. 
2. Door is open. Close the door and try again 
3. Wrong operation is set. 

Arcing or sparking 
1. Materials dangerous in microwave ovens were used. Use designated microwave-safe cookware only. 
2. The oven is operated while empty. Never operate the microwave while empty. 
3. Spilled food remains in the microwave chamber. Clean interior of the microwave with wet towel and warm, soapy water as necessary. 

Food cooked unevenly 
1. Materials dangerous in microwave ovens were used. Use designated microwave-safe cookware only. 
2. Food is not completely defrosted. Completely defrost food before begin-ning cooking. 
3. Cooking time and power level are not correctly set for the type of food, size of dishes used, or weight. Use a more suitable cooking time, power level. 
4. Food is not turned or stirred during cooking. Stir food periodically during cooking. 

Food is overcooked or burnt 
1. Cooking time and power level are not correctly set for the type of food, size of dishes used, or weight. Use a more suitable cooking time, power level. 

Food is cold or undercooked 
1. Materials dangerous in microwave ovens were used. Use designated microwave-safe cookware only. 
2. Food is not defrosted completely. Completely defrost food before begin-ning cooking. 
3. Oven ventilation ports are restricted. Check to see that oven ventilation ports are not restricted. 
4. Cooking time and power level are not correctly set for the type of food, size of dishes used, or weight. Use a more suitable cooking time, power level. 

Improper Defrosting 
1. Materials dangerous in microwave ovens were used. Use designated microwave-safe cookware only. 
2. Cooking time, power level is not suitable. Use a more suitable cooking time, power level. 
3. Cooking time and power level are not correctly set for the type of food, size of dishes used, or weight. Periodically stir food during cooking.

Refrigerator Troubleshooting

Unit does not function at all 
•  Check to be sure the unit is plugged into a working electrical outlet. 
•  Check the outlet to ensure proper voltage. 
•  Check to see if the power circuit has been tripped. 

Odor 
•  Odorous foods should be wrapped well. 
•  Check for rotten food. 
•  Clean the interior surfaces. 

Long-term operation of compressor 
•  It is normal for the refrigerator to operate for longer times during the summer when the ambient temperature is higher. 
•  Do not store too much food in the freezer at one time. 
•  Do not put hot or warm foods into the refrigerator until they are cooled. 
•  Frequent opening of refrigerator door can cause the compressor to operate more frequently. 

Internal light does not illuminate 
•  Check whether the refrigerator is connected to power. 
•  Inspect the light bulb and replace if damaged. 

The refrigerator door can not be properly closed. 
•  The freezer door may be obstructed by items stored in the shelves. Rearrange food items and ensure that the door can close properly. 
•  Use the leveling feet to adjust the refrigerator. 

The appliance does not cool enough. 
•  The door is too often opened or was left opened for a long time. Close the door and do not open it too frequently. 
•  The refrigerator is too close to the wall; pull the unit further from the wall. 
•  The temperature is badly adjusted; readjust the temperature control to a colder setting. 

Loud noises 
•  Check the leveling feet to be sure that the refrigerator is balanced. 
•  Inspect the unit to ensure that all parts are properly installed.