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Speed Queen Washer Model TC5003WN
Speed Queen Washer Model TC5003WN
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Speed Queen Washer Model TC5003WN

3.2 cu. ft. 26 Inch Top Load Washer

Speed Queen TC5003WN 26 Inch Top Load Washer with 3.2 cu. ft. Capacity, Stainless Steel Washtub, Porcelain Outer Tub, 1/2 HP, 2 Speeds, 6 Preset Cycles, 4 Temperature Selections, in White

Manufacturer: Speed Queen

MODEL: TC5003WN

MSRP: $1139.00 USD


Speed Queen Washer Model TC5003WN Error Codes

CODE: Alrm  
PROBLEM: Break In Alarm Door  
FIX: Service door or coin vault switches. 

CODE: door  
PROBLEM: Door Open Indicator  
FIX: Close door if open. If door is not open, check door switch for improper wiring. 

CODE: E:00  
PROBLEM: General Error  
FIX: Re-aim micro-wand and try again. 

CODE: E:01  
PROBLEM: Proximity Error  
FIX: Micro-wand is incorrectly aimed at infrared communicator. Re-aim micro-wand and try again. 

CODE: E:02  
PROBLEM: IR Communication Disconnection  
FIX: Micro-wand has been removed before communication complete. Re-aim micro-wand and try again. 

CODE: E:05  
PROBLEM: Invalid Value Communication  
FIX: This error occurs when an invalid codes has been downloaded from the micro-wand to the electronic control. Re-aim micro-wand and try again. 

CODE: E:07  
PROBLEM: Inoperative Control  
FIX: Replace control board. 

CODE: E:08  
PROBLEM: Inoperative Control  
FIX: Replace control board. 

CODE: E:09  
PROBLEM: Proximity Error  
FIX: Micro-wand has been removed before communication complete. Re-aim micro-wand and try again. 

CODE: E:0B  
PROBLEM: IR Communication Disconnection  
FIX: Micro-wand has been removed before communication complete. Re-aim micro-wand and try again. 

CODE: E:0C  
PROBLEM: IR Communication Disconnection  
FIX: Micro-wand has been removed before communication complete. Re-aim micro-wand and try again. 

CODE: E:0d  
PROBLEM: Pressure Switch Error  
FIX: Check fill and drain hoses for clogs or kinks and check electrical circuit. Replace in defective. 

CODE: E:0F  
PROBLEM: IR Communication Programmed Off  
FIX: Reprogram Infrared communicator on and manually enable IR on control. Re-aim micro-wand and try again. 

CODE: E:dF  
PROBLEM: Drive Failure  
FIX: Check motor and tachometer circuit open. Disconnect power and restart machine to reset. 

CODE: E:dL  
PROBLEM: Door Lock Error  
FIX: Open and close door. Check door lock and switches. 

CODE: E:dO  
PROBLEM: Door Open During Running Cycle  
FIX: Make sure door is properly closed. Check door lock and switches for defects. 

CODE: E:dr  
PROBLEM: Drain Error  
FIX: Maximum drain time exceeded or water is still being detected at end of spin cycle. 

CODE: E:FL  
PROBLEM: Fill Error 
FIX: Pressure switch fails to open in 30 minutes in any fill agitate cycle. 

CODE: E:HT  
PROBLEM: Heater Error  
FIX: Replace bad heat circuit component. 

CODE: E:OP  
PROBLEM: Open Temperature Sensor Error 
FIX: Replace temperature sensor. 

CODE: E:Pr  
PROBLEM: Pressure Switch Sequence Error  
FIX: Replace pressure switch. 

CODE: E:SH  
PROBLEM: Shorted Temperature Sensor Error  
FIX: Replace temperature sensor. 

CODE: E:SP  
PROBLEM: SPI Communication Error  
FIX: This error is caused by transformer unplugged or wiring to motor control incorrect. 

CODE: E:Ub  
PROBLEM: Unbalance Error  
FIX: Redistribute load and run cycle. 

CODE: EC:00 
PROBLEM: General Communication Error  
FIX: Communication problem. Try card again. 

CODE: EC:02  
PROBLEM: Time Out Error  
FIX: Communication problem. Try card again. 

CODE: EC:03 
PROBLEM: Invalid Command Code 
FIX: Wrong machine type. Before downloading, ensure data is current for machine type. 

CODE: EC:05  
PROBLEM: Invalid or Out-Of-Range Data  
FIX: Wrong machine type. Before downloading, ensure data is current for machine type. 

CODE: EC:06  
PROBLEM: Invalid Data Code  
FIX: Wrong machine type. Card my need to be replaced. fore downloading, ensure data is current for machine type. 

CODE: EC:09  
PROBLEM: Corrupted Data Error  
FIX: Communication problem. Try card again. 

CODE: EC:0A  
PROBLEM: Invalid Machine Type  
FIX: Wrong machine type. Before downloading, ensure data is current for machine type. 

CODE: EC:19  
PROBLEM: No Card Reader Communication  
FIX: Power down unit and power back up to try again. If error persists, reader or control board is faulty. 

CODE: EC:20  
PROBLEM: Unreadable Card  
FIX: Clean chip card and card reader contacts. If error persists, card may be bad. 

CODE: EC:21  
PROBLEM: Security ID Mismatch  
FIX: Wrong card. Use card with correct security code. 

CODE: EC:22  
PROBLEM: Site Code Mismatch  
FIX: Wrong card. Use card with correct security code. 

CODE: EC:23  
PROBLEM: Card Maximum Value Exceeded  
FIX: Use card which does not exceed maximum value. 

CODE: EC:24  
PROBLEM: Insufficient Memory On Card  
FIX: Download card contents to PC and clear card for re-use. 

CODE: EC:25  
PROBLEM: Card Reader Malfunction  
FIX: Card reader may need to be replaced. 

CODE: EC:26  
PROBLEM: Card Write Error  
FIX: Try card again. If error persists, card may need to be replaced. 

CODE: EC:27  
PROBLEM: Diagnostic Test Card Write Failure 
FIX: Card reader may need to be replaced. 

CODE: EC:28  
PROBLEM: Diagnostic Test Card Write Failure  
FIX: Card reader may need to be replaced. 

CODE: EC:29  
PROBLEM: Diagnostic Test Memory Test Failure  
FIX: Card reader may need to be replaced. 

CODE: EC:2A  
PROBLEM: Diagnostic Test Card Interface Failure  
FIX: Card reader may need to be replaced. 

CODE: EC:2b  
PROBLEM: Diagnostic Test Flash Failure  
FIX: Card reader may need to be replaced. 

CODE: EC:2C  
PROBLEM: Bad Biberon or Non-Biberon Device  
FIX: Card reader may need to be replaced. 

CODE: EC:2d  
PROBLEM: Firmware Update Failed S/W (Software) Not Intact  
FIX: Card reader may need to be replaced. 

CODE: EC:2E  
PROBLEM: Firmware Update Failed S/W (Software) Not Intact  
FIX: Card reader may need to be replaced. 

CODE: EC:2F  
PROBLEM: Firmware Updates, S/W Not Intact  
FIX: Card reader may need to be replaced. 

CODE: EC:30  
PROBLEM: Timeout Error  
FIX: Card reader may need to be replaced. 

CODE: EC:31  
PROBLEM: Hotlisted Card Inserted Into Reader  
FIX: If card is hotlisted, control will destroy card. 

CODE: EC:50-  
PROBLEM: Loyalty Purse Read Error  
FIX: Try card again. If error persists, card may need to be replaced. 

CODE: EC:56  
PROBLEM: Loyalty Purse Write Error  
FIX: Try card again. If error persists, card may need to be replaced. 

CODE: EI:00  
PROBLEM: General Communication Error  
FIX: Re-aim micro-wand and try again. 

CODE: EI:01  
PROBLEM: Bad Transmission  
FIX: Re-aim micro-wand and try again. 

CODE: EI:02  
PROBLEM: Device Timeout  
FIX: Re-aim micro-wand and try again. 

CODE: EI:03  
PROBLEM: Invalid Command Code  
FIX: Wrong machine type. Before downloading, ensure data is current for machine type. 

CODE: EI:04  
PROBLEM: Expecting Upload Request  
FIX: Re-aim micro-wand and try again. 

CODE: EI:05  
PROBLEM: Invalid or Out-Of-Range Data  
FIX: Wrong machine type. Before downloading, ensure data is current for machine type. 

CODE: EI:-06  
PROBLEM: Invalid Data Code  
FIX: Wrong machine type. Before downloading, ensure data is current for machine type. 

CODE: EI:07  
PROBLEM: Error Writing to RTC  
FIX: Control may need to be replaced. 

CODE: EI:08  
PROBLEM: Error Writing to EEPROM  
FIX: Control may need to be replaced. 

CODE: EI:09  
PROBLEM: CRC-16 Error  
FIX: Re-aim micro-wand and try again. 

CODE: EI:0A  
PROBLEM: Invalid Machine Type / Proximity Error  
FIX: Wrong machine type. Before downloading, ensure data is current for machine type. Re-aim micro-wand and try again. 

CODE: EI:0F  
PROBLEM: Invalid Wake-up of IR Disabled  
FIX: Manually enable IF on control and re-aim micro-wand and try again. 

CODE: ERR / Err  
PROBLEM: Coin Error  
FIX: Check coin drop area and remove any obstruction. 

CODE: OFF  
PROBLEM: Break Down In Alarm Shutdown Error  
FIX: Service door or coin vault switches. 

CODE: Right Most Decimal Point Lit  
PROBLEM: Network Communication Error  
FIX: Wait for error to clear. If error does not clear within one minute, disconnect the power to the unit and then power back up. If error still persists, control network board may need to be replaced.


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Buy Now

Related Error Code Pages:
Speed Queen Washer Error Codes, Speed Queen Dryer Error Codes,

Related Troubleshooting Pages:
Speed Queen Washer Troubleshooting, Speed Queen Dryer Troubleshooting,

Related Repair Pages:
Speed Queen Washer Repairs, Speed Queen Dryer Repairs,

Related Parts Pages:
Speed Queen Washer Parts, Speed Queen Dryer Parts,


Speed Queen Washer Model TC5003WN

Buy Now

Product Reviews:

I purchase a Speed Queen because I had the last one for over 30 years. I wi
I purchase a Speed Queen because I had the last one for over 30 years. I wish I had researched the new machines better. I bought a top load TC5003WN and it is terrible. It has very few options you can choose for yourself. For example, you cannot control the water level. It has a small and large load water level, nothing in between. The autofill barely covers the clothes in the tub. Ive had to wash my clothes twice and we are only 2 adults here who do not get that dirty. Secondly, the fabric softener gets on my clothes and again, I had to wash them again. There is no rinse only cycle on this machine. I have added water to the fabric softener to dilute it, but it still stained a nightgown. I wish I had my old machine back. Id spend whatever it took to get a new tub on it, at least I could control the washings. I really hate this unit. The only good thing I will say is that it is very quiet. Unbelievable that this made in America product from this company is so bad. Sorry to be so negative, but I wish someone had warned me about these details before I bought.
Published: January 16, 2022
Beverly of Orange, CA
Source: consumeraffairs.com

My family is very active. My daughter rides horses and works in a barn so w
My family is very active. My daughter rides horses and works in a barn so we have a lot of very dirty, smelly laundry, including horse blankets and saddle pads. When my Maytag broke I went to a small local store that had several brands of appliances for sale. I told the salesman our situation and said I did not want anything fancy, I just wanted a "workhorse" of a washer and dryer. He recommended Speed Queen. I had never heard of Speed Queen but I trusted him and made the purchase.
Published: September 6, 2019
Sarah of Clayton, NC
Source: consumeraffairs.com

Best Washer I have ever owned. Washes in 30 min. You can open the lid witho
Best Washer I have ever owned. Washes in 30 min. You can open the lid without pausing the washer. It does not lock!! YAY!! High end in pricing but worth every dime, great warranty. Covers everything. Heavy Duty! These are the kind of washers in laundromat so you know they are durable.
Published: May 19, 2020
Patricia of Waco, TX
Source: consumeraffairs.com

Very, Very, Very, Disappointed. Lousy cleaning - Lousy Drying. Terrible, Te
Very, Very, Very, Disappointed. Lousy cleaning - Lousy Drying. Terrible, Terrible equipment. Washer and Dryer do not work as I expected. They are noisy, do not wash or dry clothes very well. I have owned FOUR sets of Washer Dryers over the last 30+ years, leaving them in the homes I move from. Washer has ruined some of my clothes, even on the delicate cycle! The clothes are almost dripping when the wash cycle is done. Soap does not get dispersed very well, with soap splotches on cotton items. On top of lousy functioning, the top of the top loading washer is warped. The manufacturer says they make them that way on purpose. WTF For???? GIVE ME A BREAK - BUILT WITH A WARPED TOP??? Most money I ever spent for a washer and dryer and I feel like I have been had.
Published: April 21, 2020
Dominique of Salt Lake City, UT
Source: consumeraffairs.com

2018 washer redesign has destroyed a once-great brand. Agree with all the o
2018 washer redesign has destroyed a once-great brand. Agree with all the other reviewers who are horrified at Speed Queens stupidity in turning their backs on their many years of embracing the traditional agitator washing machine design. Had a new model for a couple days and sent it back. Was lucky to find an old 2017 model. Its sad to see a great thing end. What were they thinking?
Published: March 13, 2018
Rex of Milton, MA
Source: consumeraffairs.com

We bought the SpeedQueen Commercial Heavy - Duty grade Washer (AWNE82SP113T
We bought the SpeedQueen Commercial Heavy - Duty grade Washer (AWNE82SP113TW01) & Dryer (ADGE8RGS113TW01) in Feb 2018. Washer Cons: Short wash cycle does not get clothes clean. Additionally, the timed wash counts down even as it fills. It may use up 5 mins of the wash time before even being full. Cannot chose warm in its default ECO mode- essentially very cold only. Ridiculously loud wash cycle.Dryer Cons: Wetness Sensor doesnt do anything. However wet the clothes are at the end of the timed cycle - thats how theyll sit. Clothes are often damp after cycle finishes. If were not home to immediately start the Fluff cycle, clothes sit damp for hours/days. In short, the limited number of cycle options dont dry clothes. Im very concerned about energy efficiency, but not drying clothes doesnt make it a better unit.I did a good deal of research on this product before purchasing and really hoped for a better than box-store experience. (My wife has been very kind in not complaining about my well-reasoned choice.) Technically, the units work; we have not had any non-functional issues as some have reported here. And we make adjustments to get clothes clean & dry. In short, I wouldnt recommend either product and we regret our purchases. I hope the American made brand can get their act together going forward.
Published: December 29, 2018
Paul of Philadelphia, PA
Source: consumeraffairs.com

I purchased a new Speed Queen Commercial Top Load washer and front load dry
I purchased a new Speed Queen Commercial Top Load washer and front load dryer in June 2016. Within a week I had service come out to try to fix the thumping in the dryer. Repairman came out 3 times and decided I needed a new drum! That helped but didnt really fix the noise. Today, Dec. 2019, the repairman told me my washer needs a new motor and some other parts, that is why it wont start or just cuts out. It trips the circuit too. Ive had clothes with water sitting in the machine for a week waiting on the repairman to get here to fix it. He had to install new roller bars in the dryer for the thumping, and I guess we will see how long that lasts. I am very disappointed in this set. I want my old Maytag set back that I had been using for 15 years with no issue, but the buyer of my house wanted them so I let them go. I should not have done that. Today I paid $157 and who knows what the washer repair will be.
Published: December 17, 2019
Denise of Wellington, CO
Source: consumeraffairs.com

Speed Queen is the monster washer, it never fails, it handles large and sma
Speed Queen is the monster washer, it never fails, it handles large and small loads and frequent use, it is not fancy but it is sturdy and reliable and cleans in a much faster time. This washer is made for families with a lot of cleaning needs. These are the same washers that they use in car washes and laundromats, you will spend about 500 more but the machine is superior and saves you on the extended service plan.
Published: May 27, 2020
Laurel of Medford, MA
Source: consumeraffairs.com

It has been 4 weeks and still have no working machine. I bought it in 2015
It has been 4 weeks and still have no working machine. I bought it in 2015 and have had no trouble with it until now. It seems it is impossible to get parts and when Kettle Moraine Appliance gets the parts they are shipped wrong or just cant get them. Not sure who is to blame but going to the laundry when there is a perfectly good washer right here in the house is frustrating and expensive. Machine works good, just POOR service and no help from either company. Would I buy another Speed Queen, NEVER.
Published: June 19, 2018
Janice of Kewaskum, WI
Source: consumeraffairs.com

After doing much research I wanted a modern somewhat efficient washing mach
After doing much research I wanted a modern somewhat efficient washing machine but with better build quality and durability than the big box stores. I love the fact that the new washing action is easier on my clothes. Some people are having a hard time with that, but this is the future. Sure the washing machines in the 70s lasted forever BUT they beat up clothes, cleaned yes, but beat up in the process. I also like the fact that they removed the transmission, one less failure point in the future. This is also the most quiet washing machine Ive ever experienced. Looking forward to getting many years of service from this unit.
Published: October 22, 2018
Thomas of Kentwood, LA
Source: consumeraffairs.com

Moved to new home 4 years ago & bought very expensive SQ commercial-gra
Moved to new home 4 years ago & bought very expensive SQ commercial-grade washer/dryer set as advertised, #1 recommended in the nation. Thought it would be more durable & last longer. Salesperson said true. Washer literally destroys clothes! Chews material…shreds towels, rips seams, trashes underwear, rips out zippers. So much lint removed from items at each washing that lint trap cannot hold it all. And that continues for months, after every washing! No towel in the house has lasted more than 3 months (good-quality towels!)! They look 25 years old!Worse, this model has no “balancer!” Clothes go out of balance constantly & washer makes a horrible, loud pounding sound & hops 6” across the floor! Called recommended repair service & he said nothing he can do! He cannot add one, either. Shortly after we bought this model, the company must have gotten so many complaints, they supposedly added a balancer, but that does nothing to help us. Finally, the controls on both units are annoying beyond words. You set water temp, and the unit changes the load size on its own; or you set load size, and the temperature changes. Have to keep pushing same buttons repeatedly to get them to finally “stick” where you want them! Same with dryer….very confusing on how to get it to just dry. It’s like trying to operate it in a foreign language! Bottom line: this set is a disaster from start to finish! Save your money: do not buy!
Published: September 4, 2021
B of Clarkston, MI
Source: consumeraffairs.com

Purchased Speed Queen washer and dryer from Orvilles in Buffalo New York. 4
Purchased Speed Queen washer and dryer from Orvilles in Buffalo New York. 4 years later the heating element stopped working. 10 day lead time for part and half the cost of the dryer. Will never purchase a speed queen again, piece of junk.
Published: March 4, 2021
patricia of Buffalo, NY
Source: consumeraffairs.com

Quiet running, cleans well, runs an average load in about 30 minutes. Spin
Quiet running, cleans well, runs an average load in about 30 minutes. Spin is especially effective, resulting in shorter drying times as compared to our old Whirlpool. It has an upright agitator, a feature we wanted. Since Speed Queen has done away with the transmission, the agitator is fixed and the drum moves to swirl the clothes thru the water. It runs with a gentle whooshing sound instead of the old thrashing sound. So far, it has worked well. Our machine has analog controls, not the digital control panel. All the controls are marked understandably and are easy to use. My wife likes the delicate and hand wash cycles, something our old machine did not have.
Published: May 23, 2020
Bob of Sacramento, CA
Source: consumeraffairs.com

I had a Speed Queen for many years and I was very happy with its performanc
I had a Speed Queen for many years and I was very happy with its performance. It didnt spin too long like some washers do but it still spun out good. It lasted a good many years without any problems. My Speed Queen washer had just one feature that I really liked and that was the permanent press feature so clothes wouldnt wrinkle. Best as I can tell it would wash in warm and rinse in cold or something to that effect. Its transmission worked fine the entire time I had it.
Published: March 14, 2017
Dawn of Seymour, TN
Source: consumeraffairs.com

Purchased a matched set Speed Queen washer/dryer in June of 2013. We experi
Purchased a matched set Speed Queen washer/dryer in June of 2013. We experienced burning smells from the dryer from day one, but really didnt think much of it. Finally, in September of 2017, the smell got really bad so we called the repairman. When he opened it up, he couldnt believe the mess he saw inside. The machine had bad connectors from day one and they had finally gotten to the point where they burned so badly inside, they almost started a fire. The repairman said it was a manufacturer defect and to contact the company. We did, and they did nothing. They didnt even apologize that they almost burned our house down. Considering I frequently run the dryer during the night, a fire could have easily started while we were sleeping. I am stunned by the lack of customer service and am afraid to continue using the unit. The washing machine has made a noise from day one, as well, but the repairman cannot figure out where its coming from. I am so upset that all my long research to find the best, longest lasting machines still turned up junk.
Published: October 27, 2017
Elizabeth of Carmel, IN
Source: consumeraffairs.com

I really loved Speed Queen. I bought it because that is what my mother used
I really loved Speed Queen. I bought it because that is what my mother used and I am a traditional person, she was so pleased with her machine and is one I knew and grew up with so I knew I would love to be the owner of a Speed Queen washer and dryer. When I married and began my family we used it daily when the children came along and loved the experience of being owners. I enjoy that it is simple to use and so easy to operate, I could hold my child in one arm and add the softener when needed, I could unload and place in dryer with child in my arms, my husband could and was able to use this machine with ease and enjoyed the fact that it was very easy and simple to use, he never messed up the clothes he washes or dried. I was so grateful for that.I would love it to have an alarm or bell to tell when wash is completed and would love a signal for when to add the softener so that I could do other things while waiting for the chance to add. I would love to see it improved for the younger generation and also my two sons will know what brand to purchase when they marry or move out on their own.
Published: March 20, 2017
Sharon of Inman, SC
Source: consumeraffairs.com

Ive gone as far as to check with engineers at parent company Alliance Laund
Ive gone as far as to check with engineers at parent company Alliance Laundry. The only water temperature options for regular cycle are HOT and WARM. Up until now, Ive used cold water for most loads for a lot of years and now just waiting for my clothes to disintegrate because they havent figured this out. Absolute worst commercial washer.
Published: February 20, 2018
Michelle of Pensacola, FL
Source: consumeraffairs.com

Brand new commercial grade dryer bought new in Summer 2018. Consistently wi
Brand new commercial grade dryer bought new in Summer 2018. Consistently will not dry clothes in one cycle. My salesman highly recommended Speed Queen along with many friends. Inefficient to have to dry clothes 2 cycles on a high end machine.
Published: March 24, 2019
Jeremy of Lambert, MS
Source: consumeraffairs.com

After one year I had to wash my clothes by hand. The Speed Queen model AFNE
After one year I had to wash my clothes by hand. The Speed Queen model AFNE9BSP116TW13 totally stopped working. It took almost 2 months to get a service person to repair it. Then to add insult to injury the Alliance customer service Chat was a total joke, no response even though I was number 1 and so was trying to get through on their phone number. I hung up after 25 minutes. I need moving bolts and cannot find anywhere to get them. It puts me at risk for totally damaging the machine in my upcoming move. The dealer lied to me about it being a 10 year warrantee. When the machine broke down I opened up the sealed package (no manual) and it said 5 years. The dealer denied he ever claimed it was a 10 year warrantee. What a racket.
Published: October 7, 2021
Julie Ann of Sellersville, PA
Source: consumeraffairs.com

We purchased a new washer and dryer set from Albees appliances in Los Angel
We purchased a new washer and dryer set from Albees appliances in Los Angeles in October of 2018. We have had Speed Queens throughout the years with little issue. Sadly, both the manufacturer and seller no longer stand by their product, 5 months after purchase the washer is not working, they will cover parts, not labor.
Published: March 26, 2019
Heather of Los Angeles, CA
Source: consumeraffairs.com

TR3 and DR3 washer and dryer. Told the sale man we are farmers and get pret
TR3 and DR3 washer and dryer. Told the sale man we are farmers and get pretty dirty at times. He said Speed Queen without a doubt, which was the most expensive. Well it cant clean worth a **. Found out the drum and agitator are one and locked together, so no agitating. Just spins the drum back a forth. My pant legs come out dirty in the folds. Went as far as stapling, yes stapling the fold open and re-washing again. I find more dirt in the lint trap of the dryer then lint itself. Speed queen calls it gentle I call it **. Replaced it with a used dual agitator washing machine for 1/5th the cost and now just lint in the dryer and way, way, way cleaner clothes. The dryer has needed to be serviced twice with all this being less then a year old. Things get caught between the spinning drum and the seal and some load sensor turns the dryer off. Feel completely ripped off. Now Im going to sell it cheap and honestly cause cant stand seeing it sitting there unused.
Published: February 6, 2020
Christian of Surrey, BC
Source: consumeraffairs.com

Three years old, already washer circuit board replaced twice, now balance s
Three years old, already washer circuit board replaced twice, now balance sensors and wiring harness await delivery and installation. Dryer belt already replaced, usually after a 10 day wait for service. We are 2 people, 6 loads per week. Cant be that we are using it too much. We were sold on the size (we had a space problem) and the great warranty. Too bad we have to have parts and service on speed dial. Luckily we have a local laundromat. Factory rep says ours is an anomaly but doesnt really have an answer for when the 5 year warranty is up. Make sure you really want this over some other brand, although results could be the same.
Published: January 18, 2019
Gustav of Pasadena, CA
Source: consumeraffairs.com

I have been waiting for an element for 2 months for my dryer. Of course due
I have been waiting for an element for 2 months for my dryer. Of course due to the pandemic it is on back order. I was told when asked about a replacement to contact the retailer I purchased it from. The would not send them a return authorization. When I asked for a manager the rep refused and hung up. I am spending money going to the laundromat when I have a dryer at home. I wish I could give them zero stars at this time. They don’t deserve not 1 star!!!!
Published: October 21, 2021
Nicole of Birmingham, AL
Source: consumeraffairs.com

We bought a Speed Queen washer 4.5 years ago. We were told they can last up
We bought a Speed Queen washer 4.5 years ago. We were told they can last up to 20 years. Imagine my surprise when it started leaking a week and a half ago. We had a certified tech out to look at it 3 days later. They opened it up and said it was shot and closed it back up. Apparently it had been leaking into the motor and transmission. We had no signs of water until 3 days prior to the service call. I called Speed Queen. They said only a 3 year warranty on motor but 15 year warranty in transmission. I was told that possibly parts could be sent out, but I would have to pay labor. Okay, if that’s what I needed to do. After several calls I received a crappy email from them on a Friday at 5 PM, saying the machine is 503 days past the warranty and no parts would be provided. Nothing about the 15 year warranty for the transmission. Their late email prevented me from obtaining a new washer at my local appliance company in a timely matter. I sent an email back saying I would file a complaint with the FTC for fraudulent claims about their product as well as my state attorney general’s office. We spent $900 on this and expected it to last. This is unacceptable on every level.
Published: December 18, 2020
Jane of Jenkintown, PA
Source: consumeraffairs.com

It worked great. A super machine that lasted for years with no maintenance
It worked great. A super machine that lasted for years with no maintenance and never broke down. It was the perfect machine from day one until it outlived its usefulness. The only reason it was replaced was that it had become out of date. I liked the permanent press cycle. It always was gentle on my clothes and never faded them or caused any tears or rips. I still love it today. I would recommend it to anybody.
Published: March 15, 2017
Steve of Eatonton, GA
Source: consumeraffairs.com

I purchased this machine new in late June 2017. However, Monday, August 7,
I purchased this machine new in late June 2017. However, Monday, August 7, 2017 I put a load in the washer, it gets off-balance and I find my garage full of smoke. The repairman later informs me that a belt broke, wrapped itself around the pulley and broke that as well. Here I am 6 days later, brand new BROKEN washer in my garage next to the growing mountain of dirty linens and clothes. Speed Queen apparently feels little incentive to get the parts to us as the appliance store is still waiting for them to arrive. Wow, I would say this is exactly the circumstance I hoped to avoid by buying this so called reliable brand. Yet it couldnt even handle a small off balanced load. Never been so unhappy with a purchase.
Published: August 12, 2017
Twila of Palm Bay, FL
Source: consumeraffairs.com

I used Speed Queen at a laundromat, and they are amazing! You can get more
I used Speed Queen at a laundromat, and they are amazing! You can get more into your loads without worry. You know all of your clothes will come out clean. Sometimes I go to the laundromat to use their machines for my bedding. With the ones I have used it was nice to have a presoak option. Plus I like the high speed cycle of removing water. You dont have to worry about your clothes being so heavy with water when you go to dry. However, the ones at the laundromat take forever because of the presoak cycle. It would be nice if it went a tad faster and it would be cool if it cleaned itself out after every use LOL!
Published: March 26, 2017
Jenny of New Castle, IN
Source: consumeraffairs.com

Purchased my set 1-8-18, was told by the salesman this set is laundry mat q
Purchased my set 1-8-18, was told by the salesman this set is laundry mat quality and it’s backed by a 10 yr warranty. If it breaks Speed Queen will have a repairman in your house the next day. I said man that’s good, the set was pricey but I liked the warranty. Well, as usual that turned out to be horse **, the dryer went out. I called Speed Queen and was told, “We don’t fix nothing.” We look for somebody local to fix. Speed Queen should pay me the 3000, I have in their overpriced fake warranty that they are selling.
Published: June 19, 2019
Randy of Eccles, WV
Source: consumeraffairs.com

I love Speed Queen. I like all the features. They have advanced in the tech
I love Speed Queen. I like all the features. They have advanced in the technology of the world today. They are one of the oldest and new brands of all times. I can wash any size load and the washer and dryer adjust itself to whatever capacity that I have in them. I can never over load or under load using this brand. They have come a long way. I love the fact that it seems like it knows the level of clean that I require. My kids and husband used these items and they are very please each and every time they use it.
Published: March 25, 2017
Felicia of Pflugerville, TX
Source: consumeraffairs.com

I bought a stackable Speed Queen after reading about the reliability and lo
I bought a stackable Speed Queen after reading about the reliability and longevity of the machines. I had read that they are workhorses and well built. Unfortunately, they are not that well designed and it is a daily frustration when I use mine. First of all, the upper dryer door is not round, it is flat at the bottom. This seems like it is a trivial detail, but because of the shape of the door opening, it is about 2-3 inches higher that I need to reach in the grab the dry clothes and for me at 51 that is the difference between being able to reach the back of the machine or not. Presumably this was done to have a straight edged lint catcher, but that is a foolish compromise.The lint catcher brings me to my next complaint. You cannot remove the lint catcher without unscrewing it! To remove the lint, you just need to swipe your hand and grab the lint - no big deal, BUT if you want to clean it properly with a brush every so often, like I do, you cannot. Most people may not clean the lint catcher and the exhaust tube from there, but I always have and I can see that there is plenty of dust that gets through the catcher and is in the tubing beyond where I can reach without breaking out my screwdriver. That is a fire hazard and a ridiculous inconvenience to the average homemaker, housecleaner or working mother.Next issue is the soap dispenser. It is so poorly designed that unless you close the dispenser immediately it leaks down the front of the machine and not only that, it tracks to yet another spot where it is difficult to reach and clean! When I take my soap dispenser out to clean, about every two weeks, the inside of the space where it fits also has dried liquid detergent in the corners and edges. This is poor design, it is not because I am using too much detergent - I am not. The lower panel at the bottom of the machine also needs to be cleaned/serviced, according to the manual every 6 months. Well this is also a major pain in the neck requiring the machines to be pulled out from their built in cabinetry positions and a couple of hex screws to be undone. Really? Couldnt they make it so the access was all from the front?As for their functionality - it is fine. They are pretty quiet machines, they do the job, though I dont believe the auto-sensor works for dryness, and they certainly havent broken, though I have only been using them for 1 year. Leaving the washing machine door open after using it has prevented any bad odors, BUT the glass insert in the door accumulates a weird soapy grime that requires a scrubby sponge to clean each week. I use the same regular eco-safe detergent (Persil) I used in my previous machine and never had that problem, which makes me believe it is the shape of the glass design. Of course also, these are a bit smaller than many of the big machines out there, but that is well stated in their literature and was no surprise. Realistically, you cannot do two sets of sheets in one load though. The machine is just stuffed then and the dryer takes forever to dry if it is that full. This is an issue if you have a cleaning lady coming to do all the sheets in one day. It will take forever. Luckily, we just change our sheets on different days, but I no longer have a house full of kids - If I did - this would NOT be family functional washing machine and dryer
Published: March 27, 2019
Jessica of Fort Lauderdale, FL
Source: consumeraffairs.com

Our Speed Queen washer and dryer are separate units, bought at different ti
Our Speed Queen washer and dryer are separate units, bought at different times (washer 4 yrs, dryer 2 yrs). Both very ample capacity, perform well, and have been reliable so far. The only negative thing is they are more expensive than many other brands, but maybe they will last longer, too.
Published: September 1, 2017
Bob of Corsicana, TX
Source: consumeraffairs.com

I used a Speed Queen triple load washer at the laundromat. I think they wor
I used a Speed Queen triple load washer at the laundromat. I think they work well and takes about 25 minutes to wash everything. I like the size of it. I can fit a lot of clothes in the triple size washing machine, and it seems like it holds a good amount of clothes. I try to put as much stuff as possible in there so I dont have to pay as much money. But when its full it doesnt seem to want to wash all the clothes.
Published: March 28, 2017
Lori of Wrightsville, PA
Source: consumeraffairs.com

I have a commercial Speed Queen washer and dryer. Best ever. Front load was
I have a commercial Speed Queen washer and dryer. Best ever. Front load washers are crap. Had a Maytag and a Whirlpool Duet. Both died within 5 years time. All plastic. The top load washers that don't have an agitator don't clean clothes.
Published: May 24, 2020
Bonita of Circle, MT
Source: consumeraffairs.com

We had a Kenmore washer for over 25 years, but had to leave it in the house
We had a Kenmore washer for over 25 years, but had to leave it in the house when we moved. I decided to upgrade to a Speed Queen when replacing the Kenmore. Because I wanted a top-load machine without a computer and many settings, I decided upon the TR3...and am every so disappointed. One problem with this machine is that clothes do not come out clean (too little agitation?), so every little spot or mark or stain must be hand-scrubbed before being put into the washer. A second problem is the minimal number of settings. If the load of clothes seem to need an additional spin, they must go through the entire wash cycle first. There is no way to select just one portion of the cycle. It is all or nothing. I had not noted this feature of the machine before purchasing. I am so very sorry that I spent that amount of money to be so very disappointed. Will be replacing this washer soon with something other than a Speed Queen.
Published: March 5, 2021
Karen of Hamilton, VA
Source: consumeraffairs.com

Our machine is less than eight months old or machine and we have two major
Our machine is less than eight months old or machine and we have two major problems. First the inner plastic ring is falling apart. We have chunks of plastic in our clothes. Eventually the entire ring is going to break down. Our second problem is we have a internal water leak in the tub. Fortunately we have a plastic liner under the machine, otherwise our wood floors would be ruined. We are called Speed Queen twice and talk to someone by the name of Tim, who seems to have absolutely no information on anything. We had someone come out to repair the machine and we were told we should just get a new one. It’s in pretty bad shape. He came out again the following week and was told that he had to replace the tub the liner and and find where the leak in the tub is. Today a week later we called Speed Queen. Spoke with Tim once again to find out what the status of our parts and repair was. He knew nothing. We called the appliance repair place directly and they are trying to track our parts but they said Speed Queen sends things through some super cheap delivery service not a UPS or FedEx and it’s hard to even find out where the parts are since there’s no tracking number. Meanwhile every time I do a load of wash there’s white chunks of plastic in my clothes. Oh and I forgot to add the machine makes these horrible clanking noise as well. That’s important. Anyway I thousand dollars for this machine what a joke customer service from Speed Queen. Disgusting. Do not buy this machine or actually anything from Speed Queen.
Published: March 19, 2019
Deborah of Daly City, CA
Source: consumeraffairs.com

Speed Queen was front loading and very modern looking, and worked very well
Speed Queen was front loading and very modern looking, and worked very well. My clothes were very clean and soft. I liked it but it had a lot of different settings which I didnt understand. But for someone who cares it would be a dream to use. I wish it had a just wash the stuff mode. For someone who doesnt get too involved, it would be very confusing to use. Otherwise everything was great.
Published: March 18, 2017
Daniel of Middletown, NY
Source: consumeraffairs.com

This is the second set of Speed Queen Washer/Dryer that we have purchased.
This is the second set of Speed Queen Washer/Dryer that we have purchased. (We sold our house and left the set for the new buyers.) Speed Queen is made in the USA of high quality steel and lasting products. It is the brand they have used in laundromats for years for their lasting durability. It doesn't have a lot of bells and whistles. It is a top loader washer and a front bottom dryer. I have never had any problems with smells, not drying, washing etc. They do cost more, but they are well worth it. I WOULDN'T BUY ANYTHING ELSE BY SPEED QUEEN!!!
Published: May 25, 2020
Christine of Hilton Head Island, South Carolina
Source: consumeraffairs.com

When my five-year old (Whirlpool) top loader died last week, I asked the re
When my five-year old (Whirlpool) top loader died last week, I asked the repairman who pronounced it dead what kind of machine should I buy. His answer: Speed Queen. He didnt even have to think about it. I followed his recommendation and bought a Speed Queen TC5 top loader. The options are simple, but the cleaning is effective. You dont need the control panel of a washing machine to look like a rocket launch control. There are some hints, however, to get the maximum performance from the machine.
Published: July 21, 2020
James of Nokomis, FL
Source: consumeraffairs.com

I made a HUGE mistake not taking my Whirlpool W/D set to my new house. I ha
I made a HUGE mistake not taking my Whirlpool W/D set to my new house. I had heard so many wonderful reviews about Speed Queen - workhorse, great warranties, etc. Now Im stuck with a horrible washer and disgusting mildew smell. I contacted the dealer - the mildew problem is not covered by the warranty. They suggested I contact Speed Queen directly which I did but never received a response. Ive tried everything - vinegar/baking soda, Affresh, always leaving the washer door wide open - nothing works. Twenty years ago I purchased the first front load washer Maytag made. It had the same mildew problem and Maytag contacted me ahead of me contacting them! The problem was fixed at NO CHARGE. My opinion - dont buy Speed Queen.
Published: May 24, 2019
Leslie of Lake Oswego, OR
Source: consumeraffairs.com

Bought matching set in April of 18 after much research. Was not aware of re
Bought matching set in April of 18 after much research. Was not aware of redesign which changed everything! Reviews were based on 17 models and older. This washer is loud... Filling, running, just loud! Does OK job of washing... Just OK. Failed to start several times. Technician says sometimes computer board goes to sleep... Thats nice. Paid way too much to have sub-par performance right away. Better honor that long warranty they have. Thought we had made a long term purchase. Dont take my word for it. Check the web and YouTube videos. Made in U.S.A. used to mean something. Too bad.
Published: November 3, 2018
Gene of Mankato, MN
Source: consumeraffairs.com

My husband surprised me with the Speed Queen washer (TR7) and dryer (DR7).
My husband surprised me with the Speed Queen washer (TR7) and dryer (DR7). The washer is fabulous. The dryer is awful! The metal plate in the back immediately turned black as it was burning our clothes. We cleaned the vents, replaced the panel and started drying everything on delicate and it is still burning our clothes. Called the store we bought it from and a technician called us and said it would be $150 to come out and basically told my husband it was user error and all the panels turn black. I am not spending a 1/3 of a new LG or Samsung for a tech to come out and tell me user error. All my boys underwear, socks, multiple shirts, countless blankets/comforters and 3 sets of sheets are burnt and ruined. Do not spend the grand on this dryer! My 8 year old Samsung dryer ran circles around this one - we should have never gotten rid of it!
Published: December 25, 2019
Brandy of Missouri City, TX
Source: consumeraffairs.com

I really don’t want to give this rating a star but I had to select at lea
I really don’t want to give this rating a star but I had to select at least one. My one star is under duress. This machine doesn’t even deserve one star. I bought a top load Speed Queen washing machine a year ago and used the “eco” setting which didn’t rinse the soap out of my clothes and I developed a terrible skin rash that I had to treat with **. The customer service rep at Speed Queen said the “eco” setting is to comply with government regulations and I should not use it and I should always use the “auto fill”. My clothes never were clean, in fact they became dingy. The biggest test of all was that none of my dog toys ever came out clean, they came out with the same dirt they had when I put them in the washer. I called customer service at Speed Queen 3 times to discuss the machines disappointing performance... “Don’t use eco setting”. “Small loads won’t get clean if there’s not enough clothes in them”. “The machine is designed so that the clothes rubbing against each other will clean”. In the end after a year of frustration I bought an Electrolux and my clothes are clean again.
Published: June 4, 2019
Angel of Los Angeles, CA
Source: consumeraffairs.com

We bought our Speed Queen washer (TR3000WN) through Amazon in Oct. 2016. Th
We bought our Speed Queen washer (TR3000WN) through Amazon in Oct. 2016. This is the old school model; not computerized. Formerly we went through several brands and models of different big-name washers, some of which were rather expensive, and most of which lasted only a few years at best. While many of the reviews of the newer Speed Queens seem to indicate that the brand is no longer as good as it once was, I can attest that so far ours has been WONDERFUL. IT WASHES THE CLOTHES. We live on a farm and have lots of dirt. The Speed Queen does not play around, but washes the clothes quickly and gets them clean. Our former eco-friendly washer took FOREVER and still did not do as good a job. I recommend this particular model of Speed Queen, if you can find one.
Published: June 26, 2018
S. D. of Gilmer, TX
Source: consumeraffairs.com

I live in a remote area and have difficulty getting service personnel to co
I live in a remote area and have difficulty getting service personnel to come to my location. After reading so many reviews of computer boards failing, mold problems with front loaders, and front loaders failing to clean, I knew I wanted a RELIABLE washer that CLEANED. Speed Queens have an excellent reliability record. Although my washer is only 3 years old and maybe old school with no digital computer boards, it does a great job cleaning.
Published: February 17, 2019
Scherry of Payson, Arizona
Source: consumeraffairs.com

We purchased a Speed Queen washer and dryer for our new home in December 20
We purchased a Speed Queen washer and dryer for our new home in December 2017. I was surprised to see that were making these for home use as I used to work for a man who had several commercial washing centers in Philadelphia. These were the best machines ever. Now after using this for a few months it takes so long to dry towels and when washing new towels this week they came out with all kinds of pulled loops on towels, hand towels and washcloths. Very disappointed with this dryer. Washer also does not have a longer time to wash. Only 29 minutes max for heavy duty. What’s up with that?
Published: May 3, 2018
Margaret of Hardeeville, SC
Source: consumeraffairs.com

Huge, clean laundromat that has all you need. The staff is extremely friend
Huge, clean laundromat that has all you need. The staff is extremely friendly and helpful. I highly recommend Speed Queen for your next laundry day. The dryers are huge and the washers cleaned clothes very well.
Published: July 16, 2021
WANDA of Chicago, IL
Source: consumeraffairs.com

I find when using the washer it is extremely noisy. My worst complaint is t
I find when using the washer it is extremely noisy. My worst complaint is that even using (1) king size sheet (not the full set) to wash, it comes out in a tied up knot. Its put in loosely. Its really bad if I put in the full set. What in the world is the agitator doing?
Published: March 6, 2019
Janice of Medford, NJ
Source: consumeraffairs.com

My Speed Queen washing machine works great! My clothes come out much cleane
My Speed Queen washing machine works great! My clothes come out much cleaner than with the last two washers I used. The Speed Queen dryer is fine. I wish it had a moisture sensor to prevent me from over drying my clothes. They could really use a styling makeover for those people who care about the appearance of their washer/dryer.
Published: February 18, 2019
Kim of Oakland County, MI
Source: consumeraffairs.com

Spent a lot of time researching a new gas dryer as I discovered that Samsun
Spent a lot of time researching a new gas dryer as I discovered that Samsung & LG are not considered great buys with the service calls that ensue. As a previous Samsung owner I was particularly concerned about quality. Found that Speed Queen had a pretty good reputation, was made in the US (Wisconsin) & had options of 3, 5 or 7 year warranties depending on the model. Chose the 7 year model & was very excited to try my new dryer. It stopped working on day 1. The sensor settings would not work. Called for service & was referred to one of their service companies, they came & assessed the dryer, it needed 4 parts, a board, a thermostat & two sensors. I was told the dryer would work just fine on regular settings until the parts came in. That was not true. A week later it stopped working on any setting. Called the servicer & Speed Queen, another service call, another part, the ignitor was bad. Here is the part that is truly sad. Speed Queen customer service has still not managed to get a manager from their company to give me a call. They are rude, absolutely indifferent to how poorly this looks for their brand. I see no pride in their company name & no effort to attempt to make a customer happy. Its like you are bothering them. I can accept defects, indifference is not acceptable on a 2 day old dryer regardless of the warranty. They could not even be bothered to get the correct parts to the repair team. Im truly disappointed & disgusted at their customer service teams attitude & their management teams inability to actually manage. If you manage by hiding behind your customer service team, you should not be a manager.
Published: August 4, 2020
Elizabeth of Northville, MI
Source: consumeraffairs.com

Speed Queen worked quite well for me and for many years. It was an older mo
Speed Queen worked quite well for me and for many years. It was an older model which may have been the reason it worked for so long and so well since older things seem to have staying power compared to today’s appliances. It was nothing special or brag about, just your average washing machine. It washed the clothes and spin them close to dry and thats all I or anyone needs in a washing machine.
Published: March 15, 2017
Kathy of Pleasant Grove, UT
Source: consumeraffairs.com

I am less than impressed with my Speed Queen washing machine. It was not ch
I am less than impressed with my Speed Queen washing machine. It was not cheap and it should of been better engineered, especially the electric part of it. It blows the breaker seven times, every load and it pisses me off. It is out of warranty and the customer service is a joke. What happened to the days when a machine lasted forever. This isn’t cool and I bought an American made appliance intentionally. Think twice, Suzanne.
Published: September 13, 2021
Suzzie of Shawnee, KS
Source: consumeraffairs.com

I purchased this model of Speed Queen Washing machine (as a set with a Spee
I purchased this model of Speed Queen Washing machine (as a set with a Speed Queen Dryer) in September of 2011. And almost 9 years to the date, the washing machine bearings froze and burned the belt. The machine cost me $706 in 2011 and another $150 for a technician to determine the bearings were frozen. I wouldnt expect such low life expectancy from such a high end washing machine. And as such, I wouldnt recommend this brand to anyone. My next machine will be a Miele or Bosch. I hear they are still producing high quality and most importantly DURABLE products. Very disappointed!
Published: October 13, 2020
Gilda of Olympia, WA
Source: consumeraffairs.com

Updated on 04/28/2021: We purchased a TR5 Speed Queen washer/dryer in June
Updated on 04/28/2021: We purchased a TR5 Speed Queen washer/dryer in June 2020. The washer has never worked right and the place of purchase Big Sandy Dublin, Ohio keeps sending out repairman that cannot fix it. Yesterday we had a 3:00 appointment after waiting another 2 weeks and repairman canceled. Next month the washer warranty will run out and I’m wondering if that’s the goal. I will never buy anything from Big Sandy or Speed Queen again. They don’t treat the customers right or back up their product. I’m reading many customer complaints of these newer speed queen appliances not working so this is definitely an issue they ARE aware of... There needs to be a recall and these customers need refunded the money they spent on these appliance lemons!! I spent the extra money for the speed queen name and quality and I’m now regretting it!Original Review: BUYER BEWARE???? Warning on buying Speed Queen appliances.??? We purchased the TR5 washer and dryer around this time last year. Almost immediately the washing cycle would stop and 4 lights come on simultaneously. The repairman have been to our house 3 times and the last time they replaced the control board but that didn’t fix it. Now they’re saying it’s a balance issue. We were sold a lemon and I have asked for a refund since we alerted them to this problem from the very beginning. I was told in an email that the manufacturers warranty covers repairs; there are no provisions for returns/exchanges so I’ll have to keep the lemon they sold me! I spent the extra money on this set because of the Speed queen name and quality and I’m deeply regretting it. I will NEVER buy a product from this company again nor will I recommend them to anyone.
Published: April 14, 2021
Julie of Orient, OH
Source: consumeraffairs.com

I have to say something because Im disgusted with this machine. Probably th
I have to say something because Im disgusted with this machine. Probably the most sturdy machine out there but simply does not clean good. My wifes dress clothes come out with the white marks on blacks. We have tried different soaps, and every possible setting to no avail. Extra rinses and all. Forget about my work jeans. They come out of this machine looking just as dirty as I put them in. I wish I kept my good perfectly running old washer with the good old agitator. I seriously dont know what Speed Queen was thinking of when they designed this machine. Think about this review before you buy this $1000 machine.
Published: March 8, 2019
Michael of Spotswood, NJ
Source: consumeraffairs.com

We purchased new washer and dryer from Speed Queen base on Old School perfo
We purchased new washer and dryer from Speed Queen base on Old School performance recommendations. The washer seems to get overloaded when there are 2 or more pairs of jeans in the load being laundered.
Published: May 16, 2020
Mark of Reno, NV
Source: consumeraffairs.com

September 2018 we purchased the new washer. We had heard that they were a t
September 2018 we purchased the new washer. We had heard that they were a top notch machine since they were considered commercial. Well last night we had the machine shred plastic into our drum. We have no idea what happened. Today is Sunday so I have to wait until tomorrow to contact the supplier for service. Since the shredding of plastic was so bizarre I decided tonight to read some reviews to see if anyone else had this issue. Lo and behold sure enough Suresha of San Anselmo, CA posted a review about this exact same issue on Jan 20, 2019. Seems this machine is a lemon and defective.I will be taking this information to the store where we purchased our machine. I do not even want to go thru what she already went thru. I will see what our distributor does to correct this problem but I dont see anything other than replacing it with a new machine and even that based on the other reviews I have read about Speed Queen I dont want to stay with Speed Queen but I may have to just to try and get some of my money out of it.
Published: March 4, 2019
Valorie of Ashburnham, MA
Source: consumeraffairs.com

Best washer and dryer ever made - by far superior to any other on the marke
Best washer and dryer ever made - by far superior to any other on the market!! Reliable, dependable product - have had for more than 4 years with no service required. Would purchase another Speed Queen before any other on the market.
Published: May 22, 2020
Mary of Fond Du Lac, WI
Source: consumeraffairs.com

Researched washer and dryers for over 2 years while in the process of savin
Researched washer and dryers for over 2 years while in the process of saving for the new machines, saved a little longer and a little more because the decision was made to get the reputable, American made, commercial quality “Speed Queen” brand. Certain I was getting what I was paying for, boy was I wrong. We settled on the old school simple styled TC5 and DC5 dryer, the washer has been okay but is actually worse than our previous GE top loader as in you can’t fill it with clothes and soap as the machine fills with water, the cavity is smaller and the water level is shorter, not to mention sometimes stains are not being removed and forget about deodorant stains without scrubbing first compared to our old washer, also at times the clothes I put on the top are still on the top at the end of the wash cycle so it’s as if the agitator hadn’t worked.My biggest complaint and problem however has been the dryer, right from day one it took 2 cycles to dry loads. We purchased this set in October 2020 and by March 2021 the dryer is now taking 4 and sometimes 5 restarts to completely dry loads. When I first tried to claim my warranties, which is only online Speed Queens request page was down for maintenance for weeks and I finally had to get through to them via Facebook and email to send me my warranties. In March being fed up with the length and energy it takes to dry a load of clothes we contacted the store we purchased them from “Rochester Appliance” and they said they wouldn’t service us under warranty because we are a county over, then tried saying it was our dryer vent (no) and then gave us a number of another service man.We called him and he won’t service us under warranty because we didn’t buy them from him. Called Speed Queen and they too gave us contact numbers for servicemen that wouldn’t work under warranty or that just didn’t exist. So ended up taking it to Facebook where I’ve met up and actually joined a group of others who have had the same issues, and discovered from them another common problem we all share is a burnt, melty, sharp (from melting/burning) grate at the back of our dryers starting to rip and burn our laundry, so now we also have a potential fire hazard. And many others are experiencing their dryers running and never turning off, sometimes the whole time they’ve been at work, serious scary stuff and absolutely NO help, the warranties are essentially useless. I now despise this company and the dealer.
Published: May 29, 2021
Linda of Bloomfield, NY
Source: consumeraffairs.com

I purchased a Speed Queen washer and dryer set costing $1500. Reviews were
I purchased a Speed Queen washer and dryer set costing $1500. Reviews were great and thats how I made my choice. After installing the dryer, it never worked - would shut off after 3 minutes. After calls to the retailer and to Speed Queen, I was given, by Speed Queen, the names of 4 service technicians to call to service the dryer, all of whom refused. Speed Queen referred me back to the retailer and said to tell the retailer to contact their distributor. The distributor said they do not offer repair service. The retailer replaced the dryer. New dryer works great. I used the washer 4 times. The 4th time it would not agitate, spin or empty the water. I had to wring out the load of laundry by hand and suck the standing water out with a shop vac, taking about 12 trips to empty it. I am 67 years old-this was not pleasant.Again Speed Queen was contacted, this time by the retailer. Again SQ customer service referred the retailer to the same service technicians who again refused once they found out I live outside their city. Again SQ told the retailer. It would not authorize replacement and honor the SQ warranty which accompanied my washer and dryer. Why is a manufacturers warranty not the responsibility of the manufacturer? $1500 and at this point all I have is a working dryer. This is going all over social media if Speed Queen fails to come through and honor the warranty on this product. This is extremely poor customer service.
Published: August 12, 2017
Barb of Wahoo, NE
Source: consumeraffairs.com

I purchased a TR5 Speed Queen Washer in December 2019. It started malfuncti
I purchased a TR5 Speed Queen Washer in December 2019. It started malfunctioning even before the delivery truck was out of my driveway. The whole control panel was then replaced at the end of December 2019. Today, January 12, 2020, it is malfunctioning again. The lid locking mechanism works sometimes, but not other times. Im afraid that this will cause the machine to stop working completely as did the prior problem. This machine is not living up to its reputation. Maybe this one is just a lemon, but hopefully I can get a replacement or a working machine at some point. This was a $1,000 machine.
Published: January 12, 2020
Karin of Scotland, CT
Source: consumeraffairs.com

I had this same washer before they redesigned it and it was the best washer
I had this same washer before they redesigned it and it was the best washer I had ever had, LOVED it! But the redesigned washer is awful. I hate to say that, but it is true. I have had it less than a year and the spin cycle doesnt work. Nor does it clean clothes! It may be easier on clothes, but who cares if they are dirty. It doesnt spin the water out and clothes have to be dried twice. How is this easier on them? I wish they would bring back the old washer! Since my expensive Speed Queen has been a total disappoint, I have purchased a new washer with no computer parts and an agitator that isnt just for looks!
Published: December 9, 2018
Deborah of Waverly, GA
Source: consumeraffairs.com

We bought this commercial washer for our apartment complex which we manage.
We bought this commercial washer for our apartment complex which we manage. Within 10 days of installation the machine was smoking and flooded the basement. When we contacted customer support, they said they would come out to repair it. It has now taken 3 service trips, and 6 weeks to try and fix the machine. Our tenants have been without a washing machine for nearly 2 months now, and they still refuse to simply replace it. I am extremely dissatisfied with this washer, and believe it is a LEMON! Customer service should replace it, as this is a huge inconvenience for us - but they still refuse! We are very frustrated over here.
Published: November 15, 2018
Mona of Phoenixville, PA
Source: consumeraffairs.com

In the 2 weeks we have had the front-loader (AFN50RSP113TW01), it has ruine
In the 2 weeks we have had the front-loader (AFN50RSP113TW01), it has ruined 10 pieces of clothing. It is gentle but doesnt get out the stains produced by our 2 boys. Our previous washer from a big-box store lasted only 8 years, but at least it cleaned the clothes. Now were stuck with this well-built but poor performer for a very long time. The customer service personnel at Speed Queen were very nice, but very disappointed that the company wont replace the machine with a better model at this price point.
Published: August 16, 2017
Steve of Ellicott City, MD
Source: consumeraffairs.com

This dryer consistently takes at least two cycles to dry clothes. The exhau
This dryer consistently takes at least two cycles to dry clothes. The exhaust duct has been checked to be clean and Speed Queen serviceman has stated there is nothing wrong with this dryer. We bought this brand because they are the brand you see in laundromats and it has been reliable but I hate to think of the money wasted on drying each load at least twice.
Published: February 24, 2019
Charles of Quarryville, PA
Source: consumeraffairs.com

I was shocked to see the low ratings on this site. I breed Golden Retriever
I was shocked to see the low ratings on this site. I breed Golden Retrievers and to put it mildly I wash dirty stuff. From muddy dog towels to poopy puppy pads. Dirty Stuff! My Speed Queen (TC5000WN) does a wonderful job on my dirtiest loads. It washes faster than my old machines, (GE & Maytag) and has an option for a larger fill. It is a workhorse, which is what I want in a washing machine. I had an LG Front Load washer and hated it! You cannot properly soak anything, and I was constantly cleaning the rubber gasket to keep it from smelling.
Published: May 8, 2020
Colleen of Barberton, OH
Source: consumeraffairs.com

We researched on Consumer Reports, as well as online, to find the best wash
We researched on Consumer Reports, as well as online, to find the best washing machine for our needs - top loader agitator, gentle on clothes, extra spin, easy to use. The Speed Queen TR5 seemed to fit the bill. It comes at a hefty price tag but the 10-year warranty, along with a built-in surge protector was very appealing. Purchased it 11/2019.PROS: if you want a user friendly machine without a bunch of digital malarky, this is it. If you prefer an old-fashioned, simple look, this is it. If you need a top-loader agitator that wont chew up your clothes, consider the TR5. If you like a 45-minute cycle, youve got it. If HE is important, its here. If all you need is small, medium, large loads, check it out. Is a great warranty, excellent reliability and made in the USA important? Speed Queen provides. CONS: if you want to throw in those extra socks, the lid lock does not make it easy. You need to pause the machine, wait for the click, toss in extra item/close and press start again. I was told it was only locked during the spin cycle but thats not true.Speaking of spin cycle, the TR5 doesnt spin strong enough, so I have to do an extra spin (no matter if perm press or heavy duty) and even then, it still feels wetter than my previous GE washer. And the slow agitation is good for the clothes but perhaps not so great in cleaning. Thank god were not miners. The machine is a little noisy.CR did not rank the Speed Queen well (it tested the TR7) and normally I would not even consider anything with such a low score but it gave very high scores in nearly everything except cleaning..and so many other washers had at least something that wasnt rated well. So...our previous GE was a much better washer all-in-all and if I was to grade our Speed Queen TR5 today, it would be a C+.
Published: December 1, 2019
Carla of Forestville, CA
Source: consumeraffairs.com

When washing Speed Queen does an amazing job. Its super fast and has multip
When washing Speed Queen does an amazing job. Its super fast and has multiple settings for washing. The dryer dries fast and doesnt take a long time to dry. Its just a little too expensive for my taste. This washer and dryer have amazing settings and multiple settings when it comes to washing and drying. One of the favorite things about it is the length of time it takes to dry. The cost of the Speed Queen washer and dryer is on the more expensive side for me. It does a good job but I could find something cheaper that could do the same job just less money.
Published: March 24, 2017
Stacey of Kasota, MN
Source: consumeraffairs.com

Not happy with the washer. Purchased to replace LG that was destroyed when
Not happy with the washer. Purchased to replace LG that was destroyed when my home burned during the N. Calif wild fires. Completely new home and just moved in. The washer has suds coming up the Drain, stand pipe during the spin cycle which overflow down the wall and onto the floor. The rubber adapter supplied to defuse this problem lessens but does not eliminate it. Online search shows this is a common problem with this washer as does the fact that Speed Queen has developed a adapter to defuse the suds problem. Unfortunately the solution is inadequate. Im considering taking the 2K loss paid for the washer and dryer to save on home repairs down the road. My suggestion is to look elsewhere for your washer.
Published: December 27, 2019
Gene of Redding, CA
Source: consumeraffairs.com

I paid a little more, but I LOVE my Speed Queen. It's reliable, I can
I paid a little more, but I LOVE my Speed Queen. It's reliable, I can wash a big load and it gets my clothes clean - it fills up with water. The washer I had before this one was a "water saver", filling up only about half way. My clothes didn't smell clean, so I started washing only half a load at a time. Not much on energy savings, uh?
Published: May 29, 2020
Doris of Dumfries, VA
Source: consumeraffairs.com

I had these appliances when my family was young (in diapers through grade s
I had these appliances when my family was young (in diapers through grade school), and found them to be reliable and dependable. They were purchased more than 30 years ago in Columbus, NE and I chose them because the laundromat had that brand. I remember there was an extra prewash cycle that worked well for doing cloth diapers. I really liked the prewash cycle for rinsing diapers before doing their regular wash cycle. Alas! Few people use cloth diapers anymore! Then, as my sons got older, and into sports, I found the prewash cycle handy for tough, messy dirt and spills on their clothes. But when we moved to Sheboygan WI, we decided we would buy new appliances rather than move the ones that were over eight years old. The store in Sheboygan did not carry the Speed Queen brand.
Published: March 17, 2017
Nancy of Chattanooga, TN
Source: consumeraffairs.com

I wanted a heavy duty dryer and bought this on the recommendation of the sa
I wanted a heavy duty dryer and bought this on the recommendation of the salesman. It was professionally installed by the dealer who confirmed proper ventilation. Drying takes at least one hour per load. The sensor cycles do not work. The clothes are still damp even when set to dry. After talking to the manufacturers representative, the repairman said the dryer is functioning properly.I contacted the company who wrote, During the first 6 minutes of the cycle the machine takes readings of how wet the load is. During this time the control calculates how much time will be needed to dry the load. It also takes into account, with the current options selected, the average of the last 5 loads with the same settings selected. The time will vary with load size, type of fabric, amount of moisture in the load, air flow and the laundry room environment. After the initial 6 minutes when the time is calculated, the machine then runs for that amount of time.In other words, the sensor does not sense the present load but stops at some predicted time regardless of the dryness of the load. Further, the representative said only delicates should be dried on the delicate setting. Jeans, sweaters, and other items that would shrink at high temperature are not delicates. He suggested drying them on the timer on low temperature. While this does work, it means the sensor settings are useless.
Published: March 4, 2019
J. of New Wilmington, PA
Source: consumeraffairs.com

My husband and I bought a Speed Queen Washer in 2018, might I say it was no
My husband and I bought a Speed Queen Washer in 2018, might I say it was not cheap. We had heard good reviews and wanted to get one that would last. We have now had it two years and now I am having to wash each load twice to just get most of the stains out of the clothes. My husband is a farmer and can go thru two to three pairs of jeans a day depending on what he is working on. For what we spend I could have bought a cheap one every six months for what this one cost. If you are looking to do heavy duty laundry the Speed Queen is not for the job.
Published: October 14, 2020
Dana of Mc Leansville, NC
Source: consumeraffairs.com

I know a lot of people start by saying this but, I RARELY write reviews. Go
I know a lot of people start by saying this but, I RARELY write reviews. Good or bad. After becoming frustrated with our Whirlpool Cabrio washers lack of cleaning ability I took the advice of our repairman and purchased a SET of Speed Queens washer and dryer. That was less than 8 months ago. Didnt even NEED the dryer but hey Get the matching set. Speed Queen has always had an impeccable reputation for quality and reliability. Short story about the washer- Speed Queen washer does average to poor at cleaning on any temperature. Control knobs are basic and there is no way of telling how long your cycle will take. I mean NONE. Long story on the dryer- After just a few weeks the dryer knob was not lining up correctly with the corresponding cycle and it was taking a minimum of 2 full cycles to dry most anything. I was literally guessing where I was in a cycle and hoping for the best. The dials are all made of cheap plastic (unlike their older, more reliable models) I have now had the same knob, timer and other parts replaced FOUR TIMES. The last time was one week ago and it has already happened again! FIVE TIMES in 8 months. I am beyond frustrated. Hence my review. I called the only number I can find for Speed Queen that seems to relate to customer service. I was told that to get a replacement machine I had to go to the dealer and not through Speed Queen. No one wants to take responsibility for an obviously defective machine.
Published: April 18, 2019
Jo of Fairhope, AL
Source: consumeraffairs.com

In April 2021 I bought the top model dryer of Speed Queen to match our new
In April 2021 I bought the top model dryer of Speed Queen to match our new washing machine. I immediately had issues with the dryer taking too long to dry the clothes on lower settings or burning and melting the clothes on the regular and permanent press setting. The technician came out to look at it and said it is a common problem due to how the dryer heats up and the stainless steal vent in the back that get extremely hot so when your clothes brush against it it burns or melts the fabric and leaves an imprint of that vent or black marks on your items. It ruined a new set of sheets, several shirts and a couple of blankets. So my options are to dry clothes on delicate and take twice as long. So disappointed. This was an expensive dryer and the company does not back it up. I would think they would recognize this problem and come up with a solution. Or let me return it.
Published: October 15, 2021
Peggy of Ogden, UT
Source: consumeraffairs.com

I purchased a Speed Queen top load washer 5/14/2018 ran 60 loads and it bro
I purchased a Speed Queen top load washer 5/14/2018 ran 60 loads and it broke. Called Speed Queen and they said I have to get service thru the selling dealer which is 200 miles away. They have no authorized service company within 200 miles of me. Dont buy Speed Queen!
Published: February 20, 2019
Dan of Florence, OR
Source: consumeraffairs.com

I inherited my dryer with my house 22 years ago, and I love its simplicity
I inherited my dryer with my house 22 years ago, and I love its simplicity and reliability. However, its starting to need replacing. Now, sometimes a piece will get caught in the exhaust filter now, and I doubt that there will be replacement parts available for this antique. I like its simple dial for time and/or cycle, clothes get dry, and the lint trap is in the front and very easy to clean out. I also like that its a gas dryer and not an electric. I wish that I had a separate lower heat setting for delicates - the air-only setting gets nothing dry. Other than that I wouldnt change a thing, and when I get a new dryer, I will definitely get another Speed Queen.
Published: March 30, 2017
Judith of Philadelphia, PA
Source: consumeraffairs.com

I have had several washing machines and dryers in my life. I bought a Speed
I have had several washing machines and dryers in my life. I bought a Speed Queen washer and dryer last month thru recommendation of my appliance repair man. He told me if people would buy them they would never go back, he said I would get at least 20 years out of them. Thank goodness for him. I got the top load commercial and it is wonderful. You can actually adjust from mini loads to extra large loads. It takes 30 minutes to wash a normal soil load of clothes instead of the 116 minutes on the other. The clothes are much cleaner. The energy and water savings are great. You can have any appliance in my house. Just dont take my Speed Queens.
Published: August 14, 2017
Linda of Miramar Beach, FL
Source: consumeraffairs.com

We bought our Speed Queen washer & dryer in 2016. We were looking for s
We bought our Speed Queen washer & dryer in 2016. We were looking for something that would last & be durable. Even though the speed queen was smaller than other washers we thought the durability would be worth doing smaller loads. We were wrong! We have had numerous issues. In the beginning we would call customer support with no help. We needed to get a technician. We called several places, but only certain people work on them. I finally found a ace close, but because I did not buy it from them they would not repair it.The washer constantly leaks. Socks are constantly getting stuck in the rubber ring where it’s suppose to drain water. It’s disgusting! When you pull them out they are soaking wet & grimy. The little holes where the water drains get clogged so they have to be cleaned out constantly. There is an odor that lingers. We have tried to switch detergent to see if it helps which it does not. You can’t do many towels or blankets because it will throw an error code & water won’t drain. You have to unplug it to reset it. This usually leads to flipping the breaker because can’t get it pulled out to unplug it.The dryer is supposed to have an auto shut off when the clothes are dry, but it does not work. I was told to get it fixed I would have to pull it out in a regular basis & reset the auto sensor. Sometimes the clothes are dry & sometimes they are still damp. It takes over an hour to dry a normal load of clothes. Please don’t make the same mistake we did. Buy something else, anything else! A wash board would be better.
Published: July 1, 2020
T of Waxahachie, TX
Source: consumeraffairs.com

We have owned expensive LG front load and numerous top load washers and dry
We have owned expensive LG front load and numerous top load washers and dryers over the years. I read several negative reviews of the 2018 Speed Queen washers and dryers, following its redesign. Made in America means a lot to me, this along with the 5-year parts and labor warranty is the reason we decided to pay up for the Speed Queen 5000 series washer and dryer and give them a try. We decided to purchase this model because it has 6 cleaning cycles and easy to use knobs vs. the push button control board. We are very pleased with the performance of our new appliances. The washer is quiet, and exceeded our expectations in cleaning our clothes. Every load has came out clean and smells nice. I believe this is the result of adequate water usage and Speed Queens design to push water along with the cleaning agent through the cloths. The only con I see with the washer is it has a safety lock while in use that requires you to pause the cycle to add items to your wash. The dryer is efficient, my clothes are usually dry in 35 minutes.
Published: January 6, 2019
Lloyd of Lebanon, TN
Source: consumeraffairs.com

We bought the Speed Queen front load washer and dryer in the fall of 2017.
We bought the Speed Queen front load washer and dryer in the fall of 2017. Its now almost a year later and we are absolutely as pleased as is humanly possible with them. The washer is fast and quiet and the dryer does an amazing job of drying. Doing laundry has never gone this fast! Zero problems, using less detergent than ever and saving $$$. Thank you Speed Queen!
Published: August 1, 2018
Jim of Sleepy Eye, MN
Source: consumeraffairs.com

Purchased the new 2018 TR7 Speed Queen Top Load Washing Machine after readi
Purchased the new 2018 TR7 Speed Queen Top Load Washing Machine after reading rave reviews on the Speed Queen washers. Unfortunately, Speed Queen changed the agitation mechanics of the 2018 models and this machine does a terrible job of washing clothes. It does not remove dirt or stains no matter what cycle you run it on. Ive tried everything to get my clothes clean and bright but after 2 1/2 months of trying, I gave up. The local dealer told me I had to get resolution with Speed Queen. Speed Queen told me I had to get resolution with the local Dealer. I sent pictures, made phone calls to SQ and the dealer, multiple trips to the dealer, comments on SQ Facebook and website etc. Working with the local dealer didnt get me any suitable resolution until I suggested that I would call the BBB and local TV station. Finally, SQ and the dealer got together and they decided to give me a full refund and take back the machine. Warning to anyone planning to buy the 2018 Models of Speed Queen...buy something else.
Published: June 3, 2018
Carol of Lancaster, NY
Source: consumeraffairs.com

This washer was bought in November 2019 and started malfunctioning in June
This washer was bought in November 2019 and started malfunctioning in June 2020. It refused to go to the rinse cycle. After several calls to Speed Queen they said it needed repair and recommended a repair service. After over 4 months of waiting, the motor has been replace along with a main computer board and still the machine wont work. they are coming to replace a second computer board today. thats three parts being replaced in a machine that is under a year old. Ive had washers over a decade old that never needed parts replaced. Speed queen refuses to replace the machine. Their warranty only covers repairs, not replacements. Even if its made in America its still garbage and a lemon that should never have made it to a showroom. This is what happens when sales top quality control. its the most expensive machine Ive ever owned and the absolute worst. Stick with Samsung, Whirlpool, anything other than Speed Queen. Dont believe the hype and advertising.
Published: October 28, 2020
sonel of Woodhaven, NY
Source: consumeraffairs.com

We really love how simple this machine is to operate. I love that you can f
We really love how simple this machine is to operate. I love that you can fill up the tub and soak stuff without it automatically getting rid of the water you have in the tub soon as you decide to shut off. The other type that are top-loading but are similar to front loaders they would always empty out the tub in. That isnt what I wanted to do. I love this machine because it works like the machines I grew up on where you can start and stop it wherever you want without it emptying. Does a great job washing our clothes no matter what cycle we use. Definitely would recommend.
Published: May 21, 2020
Michelle of Chesterfield, Michigan
Source: consumeraffairs.com

I love my washer Model # AWN412SP111TW01. It washes great and it is much be
I love my washer Model # AWN412SP111TW01. It washes great and it is much better than the ones with all the fancy technology features on them. This washer operates more like the washers I used to have and it washes in an appropriate length of time. I love the fact that this washer does not have the feature that locks your lid when you start your wash. My washer is more like the way washers used to be built years ago and not just some fancy technology that quits working right after your warranty goes out. The only thing that could be improved is that the water could be spun out a little more so that the clothes are not quite as damp when the wash cycle is over. This isnt really a problem but just a preference for me.
Published: March 16, 2017
Phyllis of Joplin, MO
Source: consumeraffairs.com

We bought this because it was big and the salesman said it was reliable and
We bought this because it was big and the salesman said it was reliable and it fit our budget. So far so good. It seems to do a pretty good job cleaning our clothes. Our old washer and dryer were Maytag and they lasted 22 years and cleaned well. At the time we were buying new ones we needed something less expensive. They seem to be doing a good job.
Published: February 25, 2019
Patricia of Collegeville, PA
Source: consumeraffairs.com

Updated on 11/05/2020: Three years ago I wrote a comment on this review pag
Updated on 11/05/2020: Three years ago I wrote a comment on this review page about my experience with Speed Queen washers. At that time my Speed Queen was 28 years old and had never had a repair. Its 31 years old now and is still working beautifully. No repairs yet. Id purchased it new in 1989 after having such a good experience with my previous machine which lasted seventeen years of heavy use and was god-knows-how-old when I paid $30.00 for it. I have no idea how good new Speed Queen machines are but Im certainly able to vouch for the older models.Original Review: I checked this site to see if the newer model Speed Queens are as good as the old ones. Kind of mixed reviews here so Im not sure what to think. Im not really in the market for a new washing machine -- the one I have now is absolutely fine and has never had a repair -- but you never know whats in the future. My current machine is 28 years old. My kids are out of the house now so it isnt used daily anymore but I still run it four times a week. Since they took phosphates out of laundry detergent I do notice a lower level of cleaning, but thats certainly not my washing machines fault. My previous machine was also a Speed Queen. I bought it used from a neighbor -- had no idea of its age -- and it ran seventeen years. And I was doing multiple loads in those days! So are the new ones as good? I doubt it. Hope I dont have to find out for a while!
Published: October 19, 2017
Bonnie of Spokane, WA
Source: consumeraffairs.com

I can choose the amount of water I need for the size of laundry I’m washi
I can choose the amount of water I need for the size of laundry I’m washing. It cleans a very large or a small delicate load equally! It is quiet and very user friendly. And best of all, it’s faster than the average washer even when I use the twice rinse cycle.
Published: February 7, 2019
N of Chandler, AZ
Source: consumeraffairs.com

We have had both the washer and dryer for seven years with no problems or s
We have had both the washer and dryer for seven years with no problems or service calls. Ten year guarantee on the washer is comforting and they both perform at a quality level. The only complaint we have is that the washer does not have a buzzer, but the dryer does.
Published: August 13, 2021
Elizabeth of Marion, IN
Source: consumeraffairs.com

My Speed Queen washer is a replacement for a Maytag Neptune that I had for
My Speed Queen washer is a replacement for a Maytag Neptune that I had for many years. I am very pleased with the performance and especially the amount of water it uses during a cycle. It gets the clothes just as clean using about 1/2 the water, very important as we have well water. It is not as pretty as the Neptune was, but thats extremely low on my list of requirements.
Published: May 26, 2020
Christy of Painesville, OH
Source: consumeraffairs.com

Bought a Speed Queen washer at Tasco Brampton in 2018 and its broken down 3
Bought a Speed Queen washer at Tasco Brampton in 2018 and its broken down 3 times. Under warranty repairs take at least 3 days for the repair technician to contact me and then over a week to actually attempt to repair. Will never deal with tasco or speed queen ever again.
Published: September 6, 2019
CHERYL of Caledon, ON
Source: consumeraffairs.com

Prior to purchasing this Speed Queen AFNE9B-AWo1 Front Load Washing Machine
Prior to purchasing this Speed Queen AFNE9B-AWo1 Front Load Washing Machine we had an old LG 10kg machine and as we are in our 70s decided to pay the $3.5k so the machine would outlast us. Unfortunately lasting ability is no use if it doesnt do the job. IT DOES NOT CLEAN YOUR CLOTHES! This machine has NO lint filter so flecks of lint cover your freshly washed clothes and in the folds of the clothes there is often dirty marks which have to be rubbed off in a clean tub of water despite using the second rinse cycle on the machine. My advice is AVOID THIS MACHINE at all costs.
Published: November 10, 2019
Grahame of Bundaberg South, Other
Source: consumeraffairs.com

I wanted a good reliable washing machine, like the good old days! It didn
I wanted a good reliable washing machine, like the good old days! It didn’t matter about looks, or fancy stuff, I needed a workhorse that would clean clothes with heavy usage. I couldn’t take a chance. Speed Queen is the brand used in laundromats. I got a Speed Queen, and couldn’t be happier!
Published: February 21, 2019
Vicki of Olympia Fields, IL
Source: consumeraffairs.com

My mother normally used the Speed Queen ringer washer to wash clothes for 7
My mother normally used the Speed Queen ringer washer to wash clothes for 7 people on a regular basis and there were no problems with it as I recall. She was hospitalized for a while and that was when I used it when I was 18 years old -- Im now 65. It was a pretty basic ringer washer, but its features were fine at the time because me and my family lived on a small farm in the country. There really wasnt space for what was referred to back then as an automatic washer. So the ringer washer suited fine. The main features were a stainless-steel tub and the ringer. It was of course portable (on wheels).
Published: March 27, 2017
Cora of Denton, TX
Source: consumeraffairs.com

I really like my Speed Queen. I had a new LG front loader before. My clothe
I really like my Speed Queen. I had a new LG front loader before. My clothes just kept getting dingier and dingier. But when I switched to speed Queen they were so much cleaner. It has all the settings you could want. From gentle cycle to permanent press to regular. You just can't beat the good old agitator.
Published: May 30, 2020
Linda of Huntsville, AR
Source: consumeraffairs.com

My 25 yr old Maytag still worked and sold for $100 on Letgo. My washer of 2
My 25 yr old Maytag still worked and sold for $100 on Letgo. My washer of 20 yrs was broke and I wanted a matching set. My first in 50 yrs of marriage. $2,000 later what a mistake. The same day the dryer made such a loud banging noise that I called the salesman right away. Got service two days later. It started again. I should have had it replaced then. Because it never waste solved but after warming up it would stop. Now six months after warranty is out the timer won’t turn off the dryer. It ran for four hours before I realized it. Lakeview Service came out on the washer problem was very rude and abrupt. Do not use them. He wanted to charge me a service call charge. The washer was a yr old and Speed Queen advised me to call them. I am a married 70 yr old only user of this machine and so very disappointed in this Product. Buyer Beware.
Published: April 7, 2021
William of Oak Forest, IL
Source: consumeraffairs.com

We purchased the TR5003WN washer and dryer only seven months ago and the wa
We purchased the TR5003WN washer and dryer only seven months ago and the washer has already broken down three times and the dryer has also broken down. To make matters worse, the parts they need to fix these machines are on back order indefinitely so we are just without the use of a washer and dryer even though we are under warranty. Speed Queen via their retail partner has been non-responsive in helping to fix these ongoing issues. This is the worst buying experience, don’t go with speed queen.
Published: December 15, 2021
Natalie of Pittsburgh, PA
Source: consumeraffairs.com

I bought a Speed Queen washer in January of 2014. What convinced me was the
I bought a Speed Queen washer in January of 2014. What convinced me was the warranty. But less than 5 years later I need to replace this washer or fix it for 600$. Finding out the bearings were not covered under the warranty. I previously owned a Maytag that lasted 22 years. Replaced it with an LG front loader that was horrific because of the smell but it was running after 7 years at least. The technician told me I just got a dud because this really doesn’t happen with the speed queen but lucky me. Speed queen informed me they could not help. A washing machine should last longer than this so no I can no longer recommend this product.
Published: January 3, 2020
Javan of Kilgore, TX
Source: consumeraffairs.com

I bought my Speed Queen Washer and Dryer (TR5) in August 1919 and I’m not
I bought my Speed Queen Washer and Dryer (TR5) in August 1919 and I’m not happy with them! The day they were installed and I was told they were ready to use as they walked out the door, I did a load of laundry and found the control panel loose so I called and said I needed repair to come fix it. Then I threw in the very first load into the dryer and started it up and wow, what a racket it made! So I called service back and told them they needed to repair the dryer too. When service showed up two weeks later, they tried to tell me that the loose control panel was normal! Well, it’s not and amazingly it was fixed! The support rollers and Idler Arm Assembly had to be replaced on the dryer. I had them back to repair the washer last winter, but I don’t remember why. So repair was back again today for my washer that started to walk all over the floor. I was told that it was built up dust! Very little was cleaned out from under the machine!I was told to clean the feet, I needed to push back on that heavy machine to raise it and then put a block under it so I could clean it! Really, I am expected to raise that heavy machine and keep the dust cleaned out from under the feet? As heavy as that machine is, I want to know how dust can vent get under the feet! I am so disappointed in the quality of this expensive Speed Queen Washer and Dryer!
Published: January 27, 2021
L. F. of Jay, ME
Source: consumeraffairs.com

The Speed Queen was an excellent machine. I never had any problem with it a
The Speed Queen was an excellent machine. I never had any problem with it and it cleaned the clothes completely. I liked that it had different levels to choose from. From light to heavy duty. My beddings were cleaned safely. The dryer worked well and dried my clothes quickly which was great for me. I always like to finish with my laundry as fast as possible. I was completely satisfy. The clothes came out great, not too much wrinkles. The dryer did its job and would consider using it again in the future or even buying one for my personal use. For what I needed the Speed Queen delivered. All and all great features.
Published: March 21, 2017
Marsha of Las Vegas, NV
Source: consumeraffairs.com

There were SQ washer in a laundromat I visited regularly, plus I owned one-
There were SQ washer in a laundromat I visited regularly, plus I owned one-inexpensive to buy. My 3.42 cubic feet washer AWNE92SP113 is dependable, no nonsense and gets the clothes clean. It comes in white which reminds me of clean laundry. It wasnt heavy like some and was easy to move when I moved from an apartment to a house. It also has top loading, two rinse cycles, I could select the water temperature and the agitator strength. I also liked the cycle only took about 20 minutes. The one I had didnt used a timer and I wish it did. I would add a mini-basket. It wastes water when you have a smaller load than the washers select small load. Make sure each Speed Queen washer has a timer.
Published: March 22, 2017
Rebecca of Weston, WV
Source: consumeraffairs.com

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