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State Water Heaters Appliances
State Water Heaters Appliances

State Water Heaters Appliance Repair

State Water Heaters, a brand of State Industries, Inc., is a leading manufacturer of commercial and residential water heaters. State offers over 500 water heater products, and has consistently developed new technologies to ensure longer product life.


Water Heater Repair

Water is Too Hot 
Again, this is likely related to the thermostat(s) where the temperature is set too high. Simply gain access to the thermostat and adjust as needed. This may also be needed when transitioning from cold to warm seasons. For our recommended temperature setting, click here. If you cannot lower the water temperature low enough, you may need to replace your thermostat or there may be some type of wiring issue (recommended to call a professional). 

Water Takes Too Long to Reheat 
This is one of the downsides with electric water heaters. On average, recovery time (time it takes to reheat entire supply of water) on an electric model is double that of a comparable gas model. The amount of time it takes to heat up water can vary quite a bit between different models. Newer is usually better. That said, if it’s taking longer than usual for the hot water to recover, there may be an issue with the heating elements (including sediment build-up on them) or thermostat and those parts may need to be replaced. If your household tends to use more hot water now than a few years ago, you may want to consider investing in a new model with a larger capacity tank, a tankless model, or installing a point-of-use water heater that’s close to the water source you use the most (i.e. the shower). 

Low Hot Water Pressure 
Most often, those reporting to have low hot water pressure have an older home with 1/2-inch diameter galvanized piping that enters and leaves the water heater. Since water pressure is automatically limited, the only solution is to install modern 3/4-inch piping which allows more water to flow through. Sediment, calcium-deposits, and rust inside your plumbing or sink aerators may also contribute to low hot water pressure. 

Water Heater is Making Strange Noises 
If you hear popping, hissing, banging, knocking, or other strange noises from your water heater, it’s most commonly due to scale build-up on your heating elements or too much sediment build-up in the bottom of the tank. Other causes of noises include a leak somewhere, too much pressure inside the tank, or noisy pipes because of normal expanding/contracting. When your water heater is making noise, it’s often harmless but should always be looked into for piece of mind. 

Dirty or Rusty Colored Water 
Rusty hot water is often a sign of corrosion of the anode rod or even tank itself. If left untreated, your water heater will most likely need replacing once the corrosion gets serious enough for the tank to develop a leak. Replacing the anode rod is easy to do and can add years to your water heater. If the water is not rusty but dirty or discolored, it may be because of scale build-up on the heating elements or sediment that’s making its way into the hot water outlet. 

Smelly Hot Water 
Most likely, smelly or stinky hot water is due to bacteria in the tank. Homes which use well water as their water source are more susceptible to their water giving off a foul odor. Periodic flushing of the water heater may temporarily help but to actually fix the sulfur or rotten egg smell from your hot water, you’ll likely need to replace the anode rod. Better yet, consider a powered anode rod which will get rid of the smell and last the longest. A quick fix may be to increase the thermometer temperature to about 140 degrees to kill off any remaining bacteria.



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Product Reviews:

I have had my A. O. Smith Water Heater for 10+ years and have had no proble
I have had my A. O. Smith Water Heater for 10+ years and have had no problems as of yet, the cost was what I expected and was within reason for a 30 gallon tank. It has worked to heat the water for 10 years and does a fine job, it runs quietly, has a control dial to reduce the temperature of the water that is very convenient, and the 30 gallon tank provides enough water for the house. It is energy-efficient as advertised while our other unit wasn't. The delivery and installation was on time and done in a professional manner. The old unit was removed with no damage to the home and was done at a reasonable cost. We hope our unit continues to work for 10 more years.
Published: July 10, 2017
Don of Phillipsburg, NJ
Source: consumeraffairs.com

It was a bright sunny day. I went to check on my water heater and it works
It was a bright sunny day. I went to check on my water heater and it works great. It came with the new house I bought. It was installed sometime during construction. I watched the contractors install one in another new house. They first put it on a platform, then hooked the inlet and outlet water lines. An electrician came the next day and completed the wiring. The customer service was great. When it wasn't heating right, they found a bad temperature controller and changed it. This happened 2 days after I moved in. There was no charge as it was under warranty. I have had it for 8 years.
Published: May 4, 2021
Shelby of Moncks Corner, SC
Source: consumeraffairs.com

Our A.O. Smith water heater has always functioned perfectly. The recovery r
Our A.O. Smith water heater has always functioned perfectly. The recovery rate of the water heater has always been great and the water heater is able to handle our 50-gallon spa bath tub. It's made to very high-quality standards. I have heard about the A.O. Smith brand for many years and am proud to finally own one myself. The insulation contained in the hot water heater keeps the water hot for a very long time. Our experience with the customer service was excellent too. It was first class. The customer service staff was knowledgeable and extremely professional and courteous. The water heater is a bit expensive to purchase, but when all things are considered it was a very wise choice to purchase our A.O. Smith water heater.
Published: July 5, 2017
Kelly of Minot, ND
Source: consumeraffairs.com

Older models I owned had issues with being loud, not generating enough hot
Older models I owned had issues with being loud, not generating enough hot water, breaking, or otherwise not lasting for a long time. The new hot water heater has worked better than expected! It has been purchased in the past year to replace an old water heater. It has been very reliable and more energy efficient than the previous model. It takes up less space than an older model and provides more than enough hot water for the whole family. It runs very quietly, to the point where I never even know that it is on or working during the day. The installation took about 2 hours, was quick, not messy at all, and there were no difficulties encountered. The installation company arrived on-time, had no trouble with the installation, and were helpful when we had questions. The documentation they left was thorough and we have had no trouble since then. It has been great!
Published: July 6, 2017
Ed of Albany, NY
Source: consumeraffairs.com

My experience in purchasing my water heater was an easy one. We just bought
My experience in purchasing my water heater was an easy one. We just bought one and a day later the guys came and installed it. They told us a few things that we needed to know and they left. I have had it about 5 years. It definitely heats my water up very quickly and we never run out of hot water. I love hot showers so that's a plus. I like the sturdiness and style, and it definitely doesn't take up a lot of space. I also like the quality and the ease of putting in a changing elements and adjusting the temperature is easy too. It has always done its job and has never failed us. We are very very proud to own this brand. I like everything about it. It has all been a positive experience.
Published: July 7, 2017
Karen of Washington, DC
Source: consumeraffairs.com

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