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Weber Appliances
Weber Appliances

Weber Appliance Troubleshooting

Weber was founded on the belief that there is nothing better than enjoying a delicious meal outside with the ones you love. This premise is at the heart of Weber. They go to work every day with the drive, passion, and curiosity to make your next grilling experience on a Weber better than your last. And they celebrate the authentic connections that are made when they come together around the grill.


Gas Grill Troubleshooting

The Tank  
Modern propane tanks, mandated by the government, contain an Over Fill Prevention (OPD) Device. This makes it so a propane tank cannot be overfilled. Rarely, the OPD on your propane tank can be damaged causing the tank to work incorrectly. 

Fuel Hose and Regulator  
The output of a propane tank or your natural gas line is much greater than you need for grilling. The regulator controls the amount of fuel that can flow to your grill. This attaches to the tank (or natural gas line) with a flexible hose with an O-ring to create an airtight seal. Regulators are preset by the manufacturer and should not be adjusted by you. If you look at your regulator you will notice a small vent hole in the center. Common problems are clogged vent holes, which can cause irregular fuel flow and can lead to trouble. Usually, you can clear it by tapping or blowing into the vent. Other problems are fuel leakage caused by a worn or damaged hose or O-ring. To determine if there is leaking mix dish soap and water in equal parts and coat everything from the tank to the control valves with the mixture and see if it produces any bubbles. The tank needs to be connected and on but the control valves off. If you find a leak, replace that part. 

Control Valves 
The controls valves regulate the flow of fuel to the burner. Each burner on your grill has a control valve. You cannot repair a bad control valve and if need be, you should replace the whole unit. Before you do, however, remove the control valve from your grill and inspect it. Like other parts of your grill, insects love to climb in here to nest. At the center of the control is the orifice. The orifice controls the flow of fuel and can become clogged. If it is, use a thin wire to clean out. Make sure you put it all back together the way you found it. Without the orifice, you cannot regulate the amount of gas flowing to the burner and run the risk of explosion. 

Venturi Tubes 
The venturi tubes connect the control valve to the burner(s) and mix the fuel with air to provide the flame. To do this, there is an open gap in the fuel line that can easily become obstructed. Insects, especially spiders, commonly nest here. The best solution for this is to wrap the venturi tubes with an aluminum screen that will not block the airflow but will keep the critters out. Many grills come with protected venturi tubes. Another common problem is a misalignment of the venturi tubes with the burner. Typically the venturi tubes are simply placed in the fuel line and can get knocked out of place. The venturi tubes have adjustable shutters and they may need an adjustment to regulate fuel flow. 

Burners 
Burners come in many shapes, sizes, and materials. Burners range from aluminized steel at the low-end to cast brass and stainless steel on the high end. Low-end burners will typically last about three years under normal circumstances. Because the burner is inside the grill, it tends to get coated in burnt grease and can corrode quickly. Inspect and clean your burner regularly to avoid problems. If the burner is damaged or too heavily corroded, you will need to replace it. Get the same size and shape of the burner but consider purchasing one of a better quality metal if possible. 

Barrier or Radiant 
In between the burner and the cooking grate is a barrier, also called a radiant. It is supposed to absorb and release heat evenly to the cooking surface. The barrier protects the burners from drippings and creates a place for grease to collect and burn off. It may be constructed of lava rocks, ceramic briquettes, or metal plates. These need to be replaced periodically as they become crusted with burnt grease and food; this can eventually create an unpleasant flavor on foods. Porous lava rocks tend to need replacement more often. Metal plates can typically be cleaned and used for a longer time. Inspect your barrier. If it is broken up, heavily coated, or simply not creating a sufficient barrier, consider replacing it.

SOURCE: thespruceeats.com



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Product Reviews:

Excellent grill. Some hidden damage which Wayfair and Webber resolved almos
Excellent grill. Some hidden damage which Wayfair and Webber resolved almost immediately. My congratulations to both Wayfair and Weber in the prompt handling of this matter.
Published: May 18, 2021
Wilbur from Sandia Park, NM
Source: wayfair.com

This is large enough to accommodate cooking for a family. It is dependable
This is large enough to accommodate cooking for a family. It is dependable and worth the money. We had it put together by the service offered. I recommend you do this.
Published: February 1, 2021
Jeanne from Laurel, MD
Source: wayfair.com

Great quality item. Took a couple of hours to build so it may be worth payi
Great quality item. Took a couple of hours to build so it may be worth paying the extra money for the delivery person to build. You pay for quality and that has definitely paid off here.
Published: May 3, 2022
Kirstie from US
Source: wayfair.com

This is our 3rd Weber Gas Grill and our 2nd Genesis 300 Series. Left the la
This is our 3rd Weber Gas Grill and our 2nd Genesis 300 Series. Left the last one at the house we sold, still looking and working like brand new after 15 years of service. If Weber could find a source for a life-time igniter battery they would be golden. Otherwise, it never missed a beat. This new 335 Natural Gas Grill went together easily with all the parts fitting perfectly. Took about 2 hours working at a leisurely pace by myself. The grill came with nothing damage, packed very well in a near indestructible box. All the pieces were individually boxed and all the hardware was packaged and marked to correspond to their place in the assembly instructions. Lastly... the shipper brought it right up to the garage door and even placed it on my furniture dolly.
Published: May 21, 2021
Michael from Stephens City, VA
Source: wayfair.com

Extremely solid grill, works well, looks beautiful and reaches high tempera
Extremely solid grill, works well, looks beautiful and reaches high temperatures in a very short time. Nothing negative to say.
Published: January 1, 2021
Victor from Standish, ME
Source: wayfair.com

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