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ZLINE Appliances
ZLINE Appliances

ZLINE Appliance Repair

ZLINE Kitchen and Bath provides Attainable Luxury, where the kitchen and bath of your dreams is never out of reach.


Dishwasher Repair

For the home, kitchen and beyond, ZLINE manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of ZLINE appliance repair from experienced professionals, your local Appliance Helper can help.

Dishwasher won't fill 
Water valve is off. Turn on water valve. 
Door latch may not be properly sealed. Make sure door is closed.

Noises 
Detergent cup is open. This is normal. 
A hard object entered the wash module. If noise persists, call a repairman. 

Dishwasher leaks 
Improper detergent was used. Only use automatic dishwasher detergent. 
Dishwasher is not level. Level the dishwasher. 

Dishwasher does not drain properly 
Drain is clogged. Check the air gap if you have one. Make sure the disposer is empty if the dishwasher is connected to one. 
Drain hose is kinked. Make sure the drain hose is properly connected to the sink. 

Water remains in the dishwasher 
Previous cycle has not finished or has been interrupted. Select the proper cycle. 

Dishes are not drying 
Rinse aid dispenser is empty. Fill rinse aid dispenser. 
Improper dish loading. Re-load dishes. 
The chosen cycle does not include drying. Choose a different cycle with drying. 

Dishes are not clean enough 
Water pressure is temporarily low. Try again when water pressure is normal. 
The inlet water temperature is low. Make sure hot water is connected. 
Dishes are loaded too close together. Re-load dishes.  
The selected cycle is not suitable for soil condition. Choose another cycle with a longer wash time. 
Spray arms are blocked. Unblock spray arms. 

Dishwasher operates too long 
The dishwasher is connected to cold water. Make sure the dishwasher is connected to hot water. 
The cycle time will vary according to soil level. The cycle will increase based on soil level. 
The sanitize option is selected. The cycle will increase when using sanitize. 

Dishwasher won't start 
Power supply or power line is not connected. Check and connect power supply. 
Delay start option has been selected. Refer to delay start section in your owner's manual. 


Microwave Repair

For the home, kitchen and beyond, ZLINE manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of ZLINE appliance repair from experienced professionals, your local Appliance Helper can help.

Oven won’t start 
Electrical cord is unplugged. Plug into the outlet. 
Door is open. Close the door and retry. 
Wrong operation is set. 

Arcing or sparking 
Materials to be avoided in microwave oven were used. Use microwave-safe cookware only. 
The oven is operated when empty. Do not operate with oven empty. 
Spilled food remains in cavity. Clean cavity with wet towel. 

Overcooked foods 
Cooking time and/or power level is not suitable. Use correct cooking time and/or power level. 

Improper defrosting 
Materials to be avoided in microwave were used. Use microwave-safe cookware only. 
Cooking time, power level is not suitable. Use correct cooking time, power level. 
Food is not turned or stirred. Turn or stir food. 

Unevenly cooked food 
Materials to be avoided in microwave oven were used. Use microwave-safe cookware only. 
Food is not defrosted completely. Completely defrost food. 
Cooking time, power level is not suitable. Use correct cooking time, power level. 
Food is not turned or stirred. Turn or stir food. 


Range Repair

For the home, kitchen and beyond, ZLINE manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of ZLINE appliance repair from experienced professionals, your local Appliance Helper can help.

Wall oven does not function 
Wall oven is not connected to electrical power. Check power circuit breaker, wiring, and fuses.  

Broil does not work 
Temperature control knob is rotated too far past broil position (500°F); preheating indicator will light intermittently.  

Oven door is locked and will not release, even after cooling. 
Turn the oven off at the circuit breaker and wait 5 minutes. Turn the breaker back on and the oven will reset itself.  

Oven is not heating 
Check the circuit breaker or fuse box to your house. Make sure there is proper electrical power to your oven.  
Oven light is not working properly 
Replace or reinsert the light bulb if loose or defective. 

Oven light stays on 
Check for obstruction in the oven door. Check to see if hinge is bent.  

Cannot remove lens cover on light 
There may be soil or build up on the lens cover. Wipe the lens cover with a clean, dry towel prior to attempting to remove the lens cover.  



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Product Reviews:

Love it. Got it installed just a few weeks ago and have used it non-stop. G
Love it. Got it installed just a few weeks ago and have used it non-stop. Great product.
Published: August 23, 2018
Steven Sage
Source: amazon.com

Bought the zline black stainless microwave drawer to go in my center island
Bought the zline black stainless microwave drawer to go in my center island. It is beautiful with white cabinets. Works great. The only negative is that it has had condensation every time I heat something, so I have to wipe the water out after every use. This may be due to ventilation in the island. The upside is my microwave always stays clean!
Published: October 30, 2019
Remodel 33 Jonesborough TN
Source: homedepot.com

We got this as part of our kitchen remodel. I love cooking and always wante
We got this as part of our kitchen remodel. I love cooking and always wanted a professional style range. Unfortunately, the usually cost a fortune and after a lot of searching I came across Zline. I did a lot of research and decided to give it a chance. It is just as beautiful in person as the $$$ ranges. My contractor was very impressed with the look and quality of the range and hood. These can’t be beat for the cost. My only complaint would be the oven seems to have hot spots. I don’t do a ton of baking, so not a huge issue for me but it would be something to consider if you bake a lot.
Published: July 22, 2020
JBerlin Charlotte, NC
Source: homedepot.com

We are very impressed with ZLINE. We first bought a ZLINE hood and liked it
We are very impressed with ZLINE. We first bought a ZLINE hood and liked it. So, we ordered the ZLINE dishwasher and like it too! It is quiet and cleans well! We had a small problem after the install and ZLINE customer service sent a replacement part with no push back. Very impressed!
Published: November 26, 2019
rogerd
Source: homedepot.com

A bit difficult to install. The door thickness plus handle is wide, and if
A bit difficult to install. The door thickness plus handle is wide, and if aligned to the cabinet, it would have stuck out a bit from the countertop. Adding some cabinet trim on the inside of the cabinet frame, I was able to slide the microwave in a bit, and close out the opening. The door is slightly lower than the bottom of the microwave, so I had to shim the microwave to get the door to close. It works great and looks nice. Easy to use. Overall, I'm happy with the purchase. If I had to do it over, I'd probably buy a drawer microwave with a trim kit.
Published: November 11, 2019
suezq Detroit MI
Source: homedepot.com

This dishwasher matches my wood-patterned kitchen perfectly! It’s really
This dishwasher matches my wood-patterned kitchen perfectly! It’s really quiet (no annoying echoes)which is great, because my kitchen is right next to the living room. We love to host and this is the perfect product for us, as it fits about sixteen place settings. It looks great AND works great!
Published: April 30, 2019
RebeccaHefner42
Source: homedepot.com

Received today. Make sure you are aware that this microwave is not a standa
Received today. Make sure you are aware that this microwave is not a standard size opening. Although it is a standard width 24 inch (with a rough opening on 22 1/8 and overlapping sides to give some wiggle room), the rough opening height is 14 13/16, which is smaller than most. There is no overhang lip on the bottom and only a minimal 1/4 inch at most on the top so your maximum opening to not have gaps is about 15 inches. I had to use a 3/4 inch piece of cabinetry to fill the void. You can see it in the picture. It should be hidden by the counter overhang. Probably not an issue if you are designing your cabinets to accommodate this beforehand. Get the installation manual from Zline or find it only. Will update the function after using it but it is very nice looking and was extremely well packaged and a good value relative to other drawer microwaves.
Published: December 11, 2018
dan
Source: homedepot.com

We just remodeled our kitchen and upgraded all of our appliances. I've
We just remodeled our kitchen and upgraded all of our appliances. I've been really happy with the quality of the ZLINE products we've tried before (gas range and kitchen faucet), so we decided to give a ZLINE dishwasher a try also. I'm so happy I did! We run it every night, and it cleans our dishes really well. I love how it looks in our new kitchen, and the unit is SO quiet I can barely even hear it running. To top it off, it's eco friendly so it saves on our energy consumption, and it was an awesome upgrade for our home! Go get yourself a ZLINE dishwasher. You won't be disappointed!
Published: March 22, 2019
Teva Nevada
Source: homedepot.com

Our Zline is a big hit in the kitchen. Everyone that has seen it wants one
Our Zline is a big hit in the kitchen. Everyone that has seen it wants one
Published: December 19, 2018
HomeDepotCustomer
Source: homedepot.com

The dishwasher functioning is excellent. I am giving the dishwasher an exce
The dishwasher functioning is excellent. I am giving the dishwasher an excellent rating. If I was rating what was involved in getting it ready to function - the rating would be quite different.The dishwasher was purchased as part of a kitchen renovation. I was fortunate to have a contractor with good staff that made the panel ready dishwasher blend into the rest of the cabinetry. Since the dishwasher is at the end of a row of cabinets, it was not able to be recessed as expected because that would cause the attachment screws to go through the outside of the end wall - so it is not fully flush with the other cabinets. An additional challenge - the side of the door is white. The door is now covered with a wood skin and the panel is attached to the skin - and additional framing was done. It looks fine and does what it needs to do quietly.
Published: April 3, 2019
Donna
Source: homedepot.com

Had this installed in my parents residence and it has worked well for them.
Had this installed in my parents residence and it has worked well for them. They not only love receiving compliments from their guests, but they cook more now since. installation was smooth and easy since the gas connection is located in a great spot for flexibility. Love how easy the cooktop is to clean as well!
Published: August 24, 2018
Mason
Source: amazon.com

Received quickly, installed easily, works perfectly Highly recommend This u
Received quickly, installed easily, works perfectly Highly recommend This unit is very basic, no clock so if you're into bells and whistles, go up a unit choice. You have to know what you're doing and pay attention. Gas range heats beautifully, electric oven it perfect,. Have not had to adjust any of my recipes times. Only concern was it's not self cleaning but decided we would clean up spills right away, was very pleased that bottom drip pan comes out easily making cleanup very easy. We love it alot!
Published: June 12, 2020
King Flagstaff, AZ
Source: homedepot.com

I am very pleased with this microwave. We were recommended it by a friend w
I am very pleased with this microwave. We were recommended it by a friend who is in love with Zline and all of their products and we thought we'd give it a shot. It is a very easy to use microwave with a mechanized sliding drawer and has an exceptional price to quality ratio. Highly recommended.
Published: November 19, 2018
dick Tallahassee, FL
Source: homedepot.com

I wanted a dishwasher that was concealed and matched my kitchen cabinets, s
I wanted a dishwasher that was concealed and matched my kitchen cabinets, so this dishwasher worked out perfectly! I was able to put my beautiful custom panel on the front of it and now it looks like any other cupboard in my kitchen....i LOVE it!
Published: April 30, 2019
Barbara
Source: homedepot.com

I lost my gas range when I moved. I had a GE Profile dual fuel and the thin
I lost my gas range when I moved. I had a GE Profile dual fuel and the thing I loved most about it was the simmer burner. It also had a very high burner but I rarely used it on high, so my main concern was that each burner would go very low and they do! I was so tickled I came to write this review. I am 64 yrs old and love to cook. This range was super easy to convert to propane and I did it myself. I am a woman with questionable strength but it was super easy with the tools I mention below. Zline has a YouTube video that is excellent and after watching that and buying this 7mm wrench from Amazon here: https://www.amazon.com/gp/product/B00EFZQWMQ/ref=ppx_yo_dt_b_asin_title_o05_s00?ie=UTF8&psc=1 and this gadget, I bought to use with my 7mm socket bit: https://www.amazon.com/gp/product/B00QWYB01G/ref=ppx_yo_dt_b_asin_title_o06_s00?ie=UTF8&psc=1, because the socket wrench couldn't fit in there. I was able to complete the burner conversion in seconds and then another few seconds to turn the regulator around. Things to note: There is no bottom drawer and no timer. I miss the timer function and still looking for one on Amazon. The grates are very heavy so will last a lifetime. The oven light is awesome and you can see perfectly inside the window. No guessing if it's brown enough. The oven shelves are very sturdy and have attachments which keep them from tipping. It's a manual clean oven, so will miss that, but I always worried it shortened the life of the range going at 500 degrees for 3 hours. I am very happy with the range. Customer service so far has also been exceptional. I love, love my new range. I included pictures of the largest burner on simmer and the smallest burner on simmer, high and lo-medium.
Published: June 25, 2020
VINE VOICE
Source: amazon,com

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