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Aquacal Appliances
Aquacal Appliances

Aquacal Appliance Troubleshooting

Since 1981, it has been their sincere belief that providing you with quality products and standing behind those products is their only path to success. They are the leader in their industry and have more pool and spa heat pumps installed than any of their competitors.


Pool Heaters Troubleshooting

Examine Error Codes 
If you find that your power heater turns on but then keeps shutting off, this could indicate that you are having water pressure issues. Your first step would be to take a look at any error codes that might be displayed. 
If you see error codes, including “Lo/Hi” or “Flo,” then this is usually an indication that your pool heater is not getting enough water. Reasons that your pool heater may not be getting enough water include filter issues and pressure issues. 

Check The Power 
When you are working on troubleshooting a pool heater, one of the most common culprits is the power source. Sometimes the fix can be as simple as making sure the pool heater is plugged in properly. 
Check to make sure that your pool heater is properly connected to the power source and that there are no electrical connection issues. As you inspect, keep a close eye on damaged wiring and take a look at the breaker to ensure that the pump is getting enough power to operate. 

Examine Power Sources 
If you do not see an error message and instead, your pool heater just shuts off immediately after or shortly after turning it on, then this can be an indication of a power issue. In this case, you will want to check your power sources and connections to make sure everything is as it should. Checking the breaker, resetting the unit, and going over connections is the step you will want to take. 

Check The Temperature Settings 
Most pool heaters are incredibly temperamental when it comes to the temperature you set it at and the outdoor temperature. If your pool heater is not set to a high enough temperature, then it may not appear to be working (though it’s working just fine). 
Ensure that the pool heater’s thermostat has a higher temperature setting than the current water temperature of your pool. This way, the water being pumped in is actually warmer. 

Check Your Outdoor Temperature Settings 
With some pool heat pumps, if it is not warm enough, the heater will not run and keep up the water. There are different types of pool heaters, including gas and electric heaters, that will work just fine during cold weather, though some operate better than others. 
Some heat pumps can operate under low-temperature environments, with some running smoothly as low as 30 degrees. But with many units, once you dip below 50 degrees, the pool heater will not be as effective at doing its job. Typically, it needs to be at least 60 degrees out in order for your pool heater to function the best way possible. 
One neat DIY trick to use when regulating the temperature is setting a solar cover on your pool heater. This solar cover helps keep your heater from losing any heat that it generates during its run time. Along with that, it allows the pool heater to pump a lot more efficiently as well because it’s operating in a warmer environment. 

Check The Filter 
If your pool heater is not getting enough water, then this could cause it to be faulty. Pool heaters rely on a steady stream of water in order to operate properly, and when this is interrupted, you will start to run into issues. To make sure that your pool heater is getting enough water, you need to check your filter. If you have a dirty filter with a lot of blockage, this will keep your pool heater from receiving an adequate amount of water. 
When checking your pool filter, make sure that you empty the skimmer and the pump baskets weekly. This will keep build-up from happening. Also, make it a point to keep the filter media clean as well. Lastly, you want to make sure that you’re running your pump for at least 8 hours.



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Product Reviews:

Great product, works well, easy to turn on and off and set the heat level.
Great product, works well, easy to turn on and off and set the heat level.
Published: December 15, 2016
Jelena F
Source: amazon.com

My wife needed our pool heated to enjoy it year round in central Florida. I
My wife needed our pool heated to enjoy it year round in central Florida. I installed this unit Sunday afternoon mid April 2016 and turned it on. No problem at all everything was straight forward. Set temp to 90 as a test with a pool blanket for our 15000 gallon pool. I was pleasantly surprised that the original 72 temp went to 90 in about 36 hrs. I've lowered the temp setting to 80 and enjoying it. This unit is super quite standing next to it. By comparison, my neighbors pool pump is 40 feet away and clearly audible over the SQ 120. Also, had a question and called the customer service number. I got an immediate response and answer to my question on the phone. I'm sold on this product and would recommend it to my friends and neighbors.
Published: April 20, 2016
Carolyn Bagley
Source: amazon.com

I don't know what that one customer wrote--my Sq120 has a pool option
I don't know what that one customer wrote--my Sq120 has a pool option and a spa option. This thing is awesome it heats the spa really quick and hardly makes any noise at all, If I did not feel the water the only way to tell if it is running is to walk over and see if the fan is spinning. I would defiantly purchase again!!
Published: March 1, 2016
fpalazzo
Source: amazon.com

Have an AquaCal for 25years and it is still working! It is a great product
Have an AquaCal for 25years and it is still working! It is a great product with awesome support team. They now have a loyal customer!
Published: August 31, 2017
Amazon Customer
Source: amazon.com

This heat pump works great!! It heats about one (1) degree per hour, it doe
This heat pump works great!! It heats about one (1) degree per hour, it does consumes about 7.5 Kwh in case you're wondering, I wish it would be a little more energy efficient, but all the other features and the way it heats up the pool is great. I have a 12,000 gal pool so it heats it up relatively fast. I would definitely recommend this heat pump, or any AquaCal heat pump.
Published: September 27, 2015
J. Gutierrez
Source: amazon.com

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