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Avenlur Appliance Troubleshooting

As a leader in the industry, Avenlur has a wealth of knowledge and expertise that's incomparable. They utilize this experience to provide both companies and individuals with quality and innovative products they can truly count on. In addition, they ensure that they stay ahead of the industry curve by using the latest technologies. Rest assured that no matter what you need, you can rely on them to provide the absolute best.


Gas Patio Heater Troubleshooting

Pilot won't light 
Note: Heater operates at reduced efficiency below 40ºF (5ºC)  
• Cylinder valve is closed. Open valve. 
• Blockage in orifice or pilot tube. Clean or replace orifice or pilot tube. 
• Air in gas line. Open gas line and bleed it (pressing control knob in) for not more than 1 - 2 minutes or until you smell gas. 
• Low gas pressure with cylinder valve fully open. Turn cylinder valve OFF and replace cylinder. 
• Igniter fails. Use match to light pilot; obtain new igniter and replace. 

Pilot won't stay lit 
• Dirt built up around pilot. Clean dirt from around pilot. 
• Connection between gas valve and pilot assembly is loose. Tighten connection and perform leak check. 
• Thermocouple is not operating correctly. Replace thermocouple. 

Burner won't light 
• Propane cylinder is frosted over. Wait until the propane cylinder warms up and becomes unfrosted. 
• Blockage in orifice. Clear blockage. 
• Control knob is not in ON position. Turn control knob to ON. 

Burner flame is low 
• Gas pressure is low. Turn cylinder valve OFF and replace cylinder. 
• Outdoor temperature is less than 40ºF and tank is less than 1/4 full. Use a full cylinder. 
• Control knob fully ON. Check burner and orifices for blockage. 

Carbon build-up. Thick black smoke. 
• Dirt or film on reflector and burner screen. Clean reflector and burner screen. 
• Blockage in burner. Remove blockage and clean burner inside and outside.



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Product Reviews:

Just be aware these heaters are huge. they are probably almost 10 foot high
Just be aware these heaters are huge. they are probably almost 10 foot high when assembled but they are very nice. As always the instructions are a little vague, you will not have 2 size screws as they mentioned and you about 5 of my holes were too small for screws so I had to bore them out a little, but all in all, Its beautiful.
Published: January 29, 2021
Tina M. Cuevas
Source: amazon.com

Heater is awesome looking. Would advise it is for looks more than a heater.
Heater is awesome looking. Would advise it is for looks more than a heater. Also when putting together be advised you need to put a AAA battery behind the ignition switch to make igniter work. Does take some time to put together.
Published: December 23, 2020
BLAINED D CRAIG
Source: amazon.com

Pay attention to orientation when assembling because the four posts have a
Pay attention to orientation when assembling because the four posts have a front and a back for securing the door and the tank respectively. Tools to assemble are included, but recommend using a socket and ratchet versus the included wrench to speed up the building. LED system worked initially but soon the remote failed. I haven't tried a new remote battery yet to see if battery went dead after first use. Manual LED switch worked but it's stuck in flashing mode without remote control.
Published: March 12, 2021
Amazon Customer
Source: amazon.com

I bought this heater to replace a cheap heater which was, literally, fallin
I bought this heater to replace a cheap heater which was, literally, falling apart. I read all the reviews about how difficult it was to assemble and I did not have any problems at all. The directions were obvious and all the materials were right there in a handy little labeled blister pack. My one (and only) complaint is that the instructions don't tell you how the base is to be oriented which gives you a 1 in 4 chance of getting it right, otherwise you have to disassemble the base and rebuild it. To save everyone a possible problem, the side with the slots (opposite from the wheels) has to be on the side with the controls! It never says anything about this in the instructions until the very last step. Otherwise this is perfect.
Published: September 17, 2021
Timothy J. Gallaway
Source: amazon.com

We got this heater to use for cool nights on our deck. We put it together o
We got this heater to use for cool nights on our deck. We put it together on a Friday and used it for an extended period of perhaps 8 hours on Saturday afternoon - night when the temperature was in the 30s - 40s. It did a great job of heating the space we needed - we even had to turn it down to low at one point because it was too warm. It was easy to assemble and seems to be sturdy. One small issue in assemble is that the instructions indicated there are two different style of screws needed for assembly and there was only one type of screw in the hardware. Also note that, when you put the side panels on in the last step, you do not need additional screws - simply remove the screws used on the lower supports, put the side panels in place and replace the same screws. I contacted Tech Ventures to le them know about the "issues" with the instructions (mostly just my own confusion) - they were very helpful, indicated that they had edited the instructions, and would review them again based on my input. Very nice folks!
Published: January 14, 2021
James J. Brown
Source: amazon.com

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