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Bertazzoni Appliance Repair
Whether your kitchen is compact or spacious, contemporary or traditional, Bertazzoni has the cooking machine package to suit. With its roots in highly engineered cooking machines, Bertazzoni now offers complete kitchen solutions.
Dishwasher Repair
For the home, kitchen and beyond, Bertazzoni manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Bertazzoni appliance repair from experienced professionals, your local Appliance Helper can help.
Dishwasher won't start
Shut the door completely make sure it is latched.
Power supply or power line is not connected. Check and connect the power supply.
Delay Start option has been selected. Refer to your customer manual to reset.
Child Lock activated (selected models). Deactivate the child lock.
Dishwasher operates too long
The dishwasher is connected to cold water. Check the dishwasher, make sure it connected to the hot water supply.
The cycle time will vary due to the soil. When heavy soil is detected, the auto, normal, pots&pan cycle will automatically increase the cycle time.
The sanitize option is selected. When sanitize option is selected, the cycle time will be increase to meet the sanitized temperature request.
Dishes are not clean enough
Water pressure is temporarily low. Use you dishwasher when the water pressure is normal.
The inlet water is low. Make sure the dishwasher is connected to the hot water supply. Try not use your dishwasher when hot water is being used elsewhere in the house.
Dishes are loaded too close together improper use of detergent. Load the dishes again as the manual introduced. Add detergent depending on the water hardnessand the cycle you chose. Use fresh detergent.
The selected cycle is not suitable for food soil condition. Choose another cycle for longer washing time.
Spray arms are blocked by some items. Make sure the spray arm is rotated fluently.
Dishes not drying enough
Detergent dispenser is empty. Fill rinse aid dispenser or increase the amount of rinse aid.
Improper loading of dishes. Load the dishes again.
The cycle you chose did not included the drying. Choose the proper cycle with drying.
Spots and filming on dishes
Water hardness is too high. For extremely hard water install a water softener
Improper loading of dishes. Load the dishes again.
Old or damp powder rinse aid is used. Use fresh rinse aid
Rinse dispenser empty. Add rinse aid to the dispenser
Etching
Using too much detergent. Use less detergent if you have soft water.
The inlet water temperature exceeds 150 F. Lower the inlet water temperature.
Range Repair
For the home, kitchen and beyond, Bertazzoni manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Bertazzoni appliance repair from experienced professionals, your local Appliance Helper can help.
The display is not showing!
Check if:
- The time indication has been switched off
Nothing happens when I press the keys!
Check if:
- The Safety Block is active
The oven does not work!
Check if:
- The plug is correctly fitted in the socket.
- The oven’s power is switched on.
When the oven is operating I can hear some strange noises!
This is not a problem.
- It has to do with the operating noises that can occur during the cooking process, e.g, by the water pumps in the steam generator.
- The steam inside the cavity produces a pressure build-up and sometimes the cavity walls may produce noise when they react to the pressure.
- This noises are normal, there is no problem.
The food doesn’t heat up or heats very slowly!
Check if:
- You have selected the correct operating times and temperature setting.
- The food you have put inside the oven is a larger amount or colder than you usually put in.
The appliance still makes a noise after the cooking process is finished! This is not a problem.
- The cooling fan keeps on working for some time. When the temperature has dropped sufficiently, the fan will switch itself off.
The oven switches on but the interior light does not go on!
- If all the functions work properly it is probable that the lamp has blown. You can keep on using the oven.
Replacing the light bulb
To replace the light bulb, proceed as follows:
- Disconnect the oven from the power supply. Take the plug out of the socket or switch off the oven’s power circuit.
- Unscrew and remove the glass light cover.
- Remove the light bulb. Warning! The bulb may be very hot.
- Fit a new G9 230V/25W halogen bulb. Follow the lamp manufacturer’s instructions.
- Screw the glass light cover into place.
- Connect the oven again to the power supply.
Refrigerator Repair
For the home, kitchen and beyond, Bertazzoni manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of Bertazzoni appliance repair from experienced professionals, your local Appliance Helper can help.
Shutdown
When the refrigerator isn't used for a long period:
Pull out the power cable to avoid that the power cable gets old and caused electric shock or fire.
Clean the space inside the refrigerator.
Open the door for a period for drying, close the door with a gap left to avoid unpleasant odor.
Power outage
Reduce the times of door opening during power outage, don't put fresh food inside the refrigerator anymore.
Disposal
When you discard an unused refrigerator, remove the door seal to avoid locking children inside the refrigerator.
Not working
Appliance has been switched off.
The plug has not been inserted properly.
The voltage is too low.
Can't freeze properly
Whether the temperature is set too high?
Whether too much food is stored?
Whether hot food is stored?
Whether the door is opened and closed too frequently?
Whether there is hot sauce around the refrigerator?
Whether the door seal is closed?
Loud noises
Whether the ground is leveled and the refrigerator is placed on leveled ground?
Whether accessories of the refrigerator are put at the right position?
The temperature is too cold
Temperature has been set too low.
You experience unpleasant odors
Food with special odor shall be tightly wrapped.
Check whether the food has gone bad.
Clean the inside of the refrigerator.
Normal phenomena not regarded as malfunction
Refrigerant inside the capillary tubes of the refrigerator flow in high spped and might have a few amount of bubbles. Hence, irregular noises might appear at the outlet.
When the air humidity is excessively high, moisture or water droplets might appear around the refrigerator's door. You just need to wipe it off.
Bertazzoni Appliance Repair
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Bertazzoni appliance maintenance
Purchased for new construction - plumber to install this week so we have not used but looks amazing. Will update after we use.
I have had my Ferrai Red 30 Pro-Style Gas Range for two years now and I am still in love with it. I cook everyday, and 3 of my twenty-something children also cook on it. Everyone loves everything about the Bertazzoni. It is both beautiful "form" and wonderful "function." The standing joke in my house is" "When Mom dies, who will get the Bertazzoni!" I could not be happier with this appliance.
Has been a great dishwasher for 2+ yrs so far. Cleans dishes very well and quiet. As the previous reviewer said the controls can be mystifying, but once you learn the proper procedure not a problem
Great looking counter-depth refrigerator. Efficient storage. We are happy with that. In an unexpected twist, it showed up without handles. The Best Buy web site shows it with handles, and nowhere in the description or specs does it say otherwise. Pacific Sales was also unaware of this oddity, but they made it right and are sending me handles at no cost.
"This fridge looks great and has a good amount of space inside. The draws on the bottom are convenient but the space is limited. The ice box takes up half the freezer on the top drawer. Also, it produces ice but no water and lastly and most annoying is that all 4 handles become loose. You have to screw them in place every so often. This shouldn't be happening on a 3000 dollar fridge!!"
Wanted matching appliances for our kitchen remodel. Bought the Bertazonni pro style stove and wanted a matching dishwasher so also bought the dishwasher. Have only used once but very impressed by first use. Had another top of the line brand and controls weren't easy to use. Not true with this one. Simple, but with enough choices to still give a variety of options. Most of all so quiet can barely hear running. Also first dishwasher with light inside, great feature.
We love this product because it’s quiet, long-lasting, and effective. It has a unique movable silverware basket that we haven’t seen in other models, which allows you to reposition it to free up more space for pots and pans. You can also choose the ‘quick wash’ option, which reduces the wash time to one hour,” she says. “The only thing we didn’t love about it is that it can be awkward to load the silverware basket when it’s placed in the door
We have had a Bertazzoni oven for, it must be, a quarter of a century and never needed servicing. Today the oven light went out consistently after 30 seconds beyond ignition and release after the prescribed safety period of 10-15 seconds. I called the service department and talked to Tracy and she said: "Unscrew the two Phillips screws on the front of the bottom shelf, push the shelf forward and then pull it out, and clean off the thermo-coupler behind the ignition." I did what she said, even though the thermo-coupler didn't seem dirty, and - hey presto - it now works fine. Thanks, Tracy. The number I called was 866-905-0010.
I have been using a Bertazzoni MAS30 4 GAS XT stove since July of 2010 and have had no problems with it whatsoever. A couple of tips: The oven door must be ajar to ignite the oven. The oven temperature in normal mode takes about 10 minutes to balance to the right temperature. Mine is dead on. Turning the burner knob all the way to the left will Not give you the lowest temperature. Watching the flame and turning it to the right to close to the off position will.
"I was looking for quite a while for a fridge that would fit under the kitchen cabinets in a normal condo. Nowadays everything is oversized. I literally had to go to the store with a ruler to measure the fridge in the back, as the manual is giving the total height including the hinge. So the fridge fits perfectly under the smaller cabinets. I like the design, the fridge seems to be a lot quieter than the old one but I hear it at times; not an issue. The ice box is perfect for us, although we don't use ice in our drinks, at least not that often. I like the design and overall I am happy with the purchase. I did not read the details of setting different temps I just pressed the 'ECCO' button. I like the simplicity of it. I like the fact that there are not too many of those fancy electronic screens which I personally don't find useful. Moreover, I like the European products."
This is an elite stove and oven. It works perfectly & looks better than any appliance I have ever seen! There is NO leakage whatsoever and the fan, both in regular usage as well as convection use is perfect. The oven temperature goes to the set temperature in about 15 minutes and is pinpoint accurate. The dual burner is a Godsend and yes, it cooks better than any stove in either the commercial or residential world. Well worth the money! If you are serious about cooking, this is the stove to purchase.
the Bertazzoni cooktop/range is fabulous. Four burners each of which has a totally different output. Once calibrated the adjustment screws on the control valve, we can really use each burner differently. Two very LOW simmer burners...and the double burner can make a wok really smoke!. Most complaints will be because the burner levels aren't properly adjusted. Quite easy to do if one reads the installation/user guide, but if not done, then will get a LOT of unhappy people. My wife misses a self clean oven...but once calibrated, it holds its temperature well
The capacity and adaptable storage make for a great chiller space, even if the door pockets are a little too big for UK-sized bottles. The interior lighting is top-notch. The two-drawer freezer is rather compact by comparison and its lighting does little of use. However, its freezing and fail-test performance are outstanding, and the ice cube maker is a nice touch.
During our kitchen remodel, we wanted matching appliances so we purchased this Bertazzoni DW to go with the microwave, gas cook top and oven. It is a large capacity dishwasher that works well and is much quieter than our old dishwasher. It is a very clean design.
"Beautiful looking refrigerator. I highly recommend hiring a certified Bertazzoni tech to install panels. We had our first set of panels ruined by improper install, and other installers walked off the job because there aren't a lot of instructions for panel install. From what i've learned Bertazzoni's panel attachment process is much more difficult than other premium brands (i.e. thermador, subzero). So find someone familiar with the brand to save headaches on the install."