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Blackstone Appliances
Blackstone Appliances

Blackstone Appliance Repair

Outdoor cooking is a global passion; they just make it complete with their griddles and accessories. Back in the day, they dreamed of creating the best outdoor cooking experiences for large groups or families. For decades they relied on grills and other appliances to promote this joyful moment, but let's be honest, every time something seemed to be missing. When they’re barbecuing outside the rest of the family is still locked in the kitchen preparing other dishes. It's not the ideal experience.


Gas Grill Repair

Blackstone Griddle burner problems 
If your burners are not emitting enough flame or are not lighting consistently, it could be due to an issue with airflow in the burner tubes, with the propane regulator, or with the igniter needles. 
Each burner tube has an airgate at the base. When your griddle is off and cool, you can examine the airgates of the burner tubes and adjust them as needed to allow more or less airflow. Keep in mind that you do need some airflow. If you block off all airflow, it could significantly damage your griddle.  
If the airflow doesn’t seem to be the source of the issue, it could be that there isn’t enough propane reaching the burner tubes and igniter needles. Follow the steps outlined above to troubleshoot with your propane regulator to see if that is affecting your burners. 
Lastly, your griddle’s igniter needles may not be in the proper position to ignite the gas. Each igniter needle should be about ¼” to ⅛” away from the nearest burner tube, and the needle should be pointed at a hole on the burner tube. 
When your griddle is off and cool, you can gently push the igniter needles into a better position if needed. This adjustment will help the burners light consistently.  

How long do Blackstone Griddles last? 
Blackstone Griddles can last up to 20 years or more, but the longevity of your griddle will depend on how well you maintain it.  
One of the most important things you can do to maintain your griddle is to regularly season it. A good seasoning layer will protect the griddle surface and prevent flaking.  
On top of that, you should always protect your griddle from the elements. Depending on where you live and where you store your griddle, a simple griddle lid may not be enough to keep out moisture or rain. You may need to invest in a larger, sturdy griddle cover to keep your griddle dry and rust free. 
By following these preventative measures, your griddle will last you a long time. 

Blackstone Griddle rust problems 
If your griddle has started rusting, you can effectively resolve the issue by scraping off the layer of rust, scrubbing the griddle surface down, and reasoning the griddle.  
Of course, it is ideal to prevent your griddle from rusting in the first place. You can do this by maintaining a solid seasoning layer and storing your griddle in a dry, cool location.  
If you are struggling with a rusty griddle, you can fix the problem and restore your griddle. Start by heating up your griddle on high for about 15-20 minutes to loosen up the rust. Then, allow your griddle to cool before using a metal scraper to remove the rusted layer.  
Once you’ve removed the corrosion, add a little oil to the griddle surface and scrub it down with a grill stone. After that, you can wipe the griddle down with a clean cloth to remove any additional rust particles.  
Once your griddle is free of rust, you can re-season your griddle. At this point, the surface should be entirely renewed and ready to go! 

Blackstone Griddle flaking 
A Blackstone Griddle will begin flaking if the seasoning layer hasn’t been properly maintained. By following a regular seasoning regiment, you can avoid griddle flaking altogether. 
The “seasoning” layer on a griddle is a layer of oil that protects the griddle and creates a non-stick cooking surface. Blackstone Griddles do come with a pre-laid seasoning layer, but it is a good idea to lightly wash your griddle after you first open it. By doing this, you’ll remove any dust or debris from the manufacturing and shipping process. 
Take a paper towel and dunk it in a bowl of soapy water. Then use this paper towel to wipe down the griddle surface. You don’t need much soap or water for this process, and it is important to be gentle while you’re washing down the griddle.  
This first initial washdown is really the only time that you should use soap on your griddle since soap will eat away at your seasoning layer and cause flaking. Instead of using soap, you can clean your griddle by scraping it, wiping it down with a paper towel, and applying a fresh layer of seasoning oil.  
After the initial wash, you’ll need to make sure the griddle is entirely dry before starting the seasoning process. To season your griddle, you’ll essentially heat the griddle up and apply a light layer of a cooking oil like avocado oil, grapeseed oil, or canola oil.  
Use heat protectant gloves, tongs, and paper towel to evenly apply the oil all over your griddle surface, sides, and edges. Then, allow the heat to smoke the oil off before applying another light layer of oil. Typically, you want to do this process a few times before adding a final thin layer of oil and turning off your griddle.  

Blackstone Griddle warping 
It is common for a Blackstone Griddle to show minor signs of warping in the first 10-12 uses.  
Warping is normal because of the inherent ways that metal behaves. Blackstone Griddles are made of steel, which is a metal.  
When metals are heated, they expand, but when they are cooled, they contract. When a metal is rapidly heated and cooled, this expansion and contraction can happen unevenly across the griddle surface, which is what creates the warp. 
Blackstone is aware of the warping process, and griddle users can expect some minor warping at first. After about 10-12 uses, the warping should even out as the metal gets used to the heating and cooling process. 
Still, you’ll want to avoid unnecessarily warping your griddle. Don’t overheat your griddle; this creates an extremely hot temperature, which makes warping more likely. Only heat your griddle to the exact temperature you need for the food you are cooking. 
Similarly, you should avoid putting frozen foods or cold water on a hot griddle surface. The rapid cooling of the griddle metal will induce warping. By avoiding unnecessary temperature extremes and changes, you can reduce the chance of warping.  

SOURCE: bbqdropout.com



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Product Reviews:

I've had my Blackstone for a year now and absolutely love it. So much
I've had my Blackstone for a year now and absolutely love it. So much that I cook on it in the winter. Our summer parties now consist of me cooking a meal on it. Christmas breakfast we had our large family over. I cooked pancakes, eggs, sausage, hash browns and biscuits all on my Blackstone. I can't say enough about it. It cooks great, heats up nicely, easy to scrape and clean, easy to initially season, feeds a lot of people and it's fun to cook on!
Published: February 26, 2022
Pawz
Source: homedepot.com

Excellent quality, excellent cooking. I love everything about this product.
Excellent quality, excellent cooking. I love everything about this product. Great manufacturing. My 3 star review is for Blackstone themselves as a company, for thinking that putting a giant 2 foot sticker on one of the side tables was a good idea. I have spent the last half hour trying to get the remaining sticker and glue off of the table. Next time a piece of paper and a few small pieces of tape will work just fine. But overall, absolute banger of a product. I love it.
Published: April 14, 2021
Trent
Source: homedepot.com

So fun and easy to cook on this griddle. I barely use my stove top or grill
So fun and easy to cook on this griddle. I barely use my stove top or grill anymore! Smash burgers are now a regular on the menu. Used to have to do those either in a skillet indoors (what a mess) or on a stainless flat top added to the grill (that works but a real pain to clean up). Veggies, pancakes, seared salmon, you name it...this flat top gets it done.
Published: March 8, 2021
Anonymous
Source: homedepot.com

Ordered this product online and received it within 2 weeks, unfortunately i
Ordered this product online and received it within 2 weeks, unfortunately it was missing parts. The Ignition Switch was not included. I registered my griddle online, and sent an email provided should I have any issues. It has been a week and have yet to receive any response from Blackstone. Love the griddle, would love it even more if I had all of the necessary parts and if Blackstone would actually respond to my email. I would recommend this product, but poor customer service thus far.
Published: May 6, 2019
Vivar
Source: homedepot.com

I got the box in four days which is excellent. I was worried about shipping
I got the box in four days which is excellent. I was worried about shipping damage but the packaging is done very well. I thought it would take a few hours to build but I completely assembled in 30 min. Unless you are young and very strong, I suggest you have someone help you. Seasoning took some time but was simple. My first cook was great. Strange to say but I think the food tastes better than cooking inside. And it really is cool cooking with this much space. Griddle is very well built. I really love this thing. One thing is you really need to take care of it and clean it after every cook. This is a must have.
Published: January 17, 2021
Jpultralite
Source: homedepot.com

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