If cooking feeds your soul, not just your guests, only a BlueStar kitchen can satisfy. They craft every burner, shape each door and hinge, and hone every detail to fuel your passion.

Range Repair

For the home, kitchen and beyond, BlueStar manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of BlueStar appliance repair from experienced professionals, your local Appliance Helper can help.

Oven Control Board 
The oven control board has relays that send voltage to the bake and broil circuits according to the user settings and sensor input. If one of the control board relays shorts closed, the control board may send continuous voltage to the heating circuit. If the oven continues to heat after it is turned off, the control board is likely defective. If the control board is defective, replace it. 

Temperature Control Thermostat 
The temperature control thermostat monitors the temperature inside the oven and cycles on the heat when the oven temperature gets too low. If the temperature control thermostat fails, the oven won’t heat. However, this is not very common. Before replacing the oven thermostat, first check more commonly defective components—specifically the igniter and the bake and broil elements. If these components are not defective, the temperature control thermostat might be at fault. The temperature control thermostat cannot easily be tested. If you suspect the thermostat is defective, replace it. 

Bake Element 
Sometimes, if the heating element burns out, it can short out to the inside of the oven. If the heating element has shorted out, the oven will not turn off. Often, if the bake element has shorted out, it will be visibly damaged. Inspect the heating element for holes or blisters. To determine if the bake element has shorted out, use a multimeter to test the element for continuity. If the bake element does not have continuity, replace it. 

Broil Element 
If the broil element is shorted out, the oven may not turn off. Often, if the element has shorted out, it will be visibly damaged. Inspect the broil element for holes or blisters. To determine if the broil element is shorted out, use a multimeter to test the element for continuity. If the broil element shows continuity from the terminals to the outer case, this indicates that it is shorted out. If the broil element is shorted out, replace it. 

Relay Board 
Some ovens are equipped with a relay board. The relay board has several relays which control the voltage to the heating element. If one or more of these relays fails, the relay board might send continuous voltage to the heating element. If the relay board is defective, replace it.

Refrigerator Repair

For the home, kitchen and beyond, BlueStar manufactures appliances that homeowners have come to trust. Even a trustworthy appliance requires occasional maintenance or repair, however. If you’re in need of BlueStar appliance repair from experienced professionals, your local Appliance Helper can help.

My Refrigerator's Not Cooling 
The condenser coils are usually located under the refrigerator. They dissipate heat as refrigerant passes through them. If the condenser coils are dirty, they won’t dissipate the heat effectively. As debris builds up on the coils, the refrigerator becomes less efficient, causing the refrigerator to work harder to cool down. If the coils are significantly dirty, the refrigerator will not be able to maintain the proper temperature. Check the condenser coils to determine if they are dirty—if the condenser coils are dirty, clean them. 

Refrigerator water dispenser not working 
To determine if the water supply tube is frozen, disconnect the tube at the bottom of the door and blow air through it. If air does not pass through, this indicates that the water supply tube is frozen. If the water supply tube is frozen, thaw it out. In addition, ensure that the freezer is kept at the proper temperature. The freezer temperature should be kept from 0-10 degrees Fahrenheit. If the freezer is too cold, the water line may freeze. 

Refrigerator ice maker not working 
If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. In addition, check to see if frost has accumulated on the evaporator coils. If the evaporator coils are frosted over, part of the defrost system has likely failed. 

Refrigerator ice dispenser not working 
The dispenser control board governs most of the functions of the dispenser system. If the control board is faulty, it may stop supplying power to the entire dispenser system. If only one dispenser part is not working, test each of the dispenser components before testing the control board. It is more likely that a single part has failed. If the entire dispenser system is not working, the control board is more likely to be at fault. 

Refrigerator not defrosting 
The defrost control board determines how often to run the defrost cycle. If the board fails, the refrigerator will not go into the defrost cycle. Before replacing the defrost control board, first test the defrost heater and defrost thermostat. If the defrost heater and defrost thermostat are working properly, the defrost control board is likely defective. 

Repair Help for a Noisy Refrigerator 
If the refrigerator is noisy or loud, especially when one of the doors are opened, either the evaporator or condenser fan blade may be at fault. First, check out the evaporator fan blade in the freezer behind the back panel. Try turning it by hand. If the fan blade does not turn freely, check to see if the blade is rubbing against something or if something is caught in the blade. Additionally, check the condenser fan blade in the back underside of the refrigerator to determine if it has any obstructions.