BlueStar Appliances
BlueStar Appliances

BlueStar Appliance Troubleshooting

If cooking feeds your soul, not just your guests, only a BlueStar kitchen can satisfy. They craft every burner, shape each door and hinge, and hone every detail to fuel your passion.


Range Troubleshooting

Oven will not ignite 
Wait three minutes. 
Plug into a three-prong electrical outlet that is properly grounded. 
Check and re-set circuit breaker for the wall outlet used for this unit. 
Turn a top burner on. If top burner ignites, call a professional. 
Make sure gas supply valve is on.  

Lazy flame – floats, larger in size than normal 
Fill the propane tank. 
Turn on/off valve fully to on. 

Lifting flame – well-defined with visible inner core, noisy, gap between burner and flame 
Set regulator to proper setting - Liquid Propane or Natural Gas.  

Oven light not on  
Plug unit into a three-prong electrical outlet that is properly grounded. 
Check and reset circuit breaker for the wall outlet used for the unit. 
Replace with 40 Watt Appliance light bulb only. 

Convection fan does not turn  
Plug into a three-prong electrical outlet that is properly grounded. 
Check and re-set circuit breaker for the unit. 
When oven is cool, remove any obstructions like baked-on food or aluminum foil.  

Lazy or lifting flame on the power burner 
It is recommended you call a certified technician for assistance.  
To adjust the air shutter, make sure the range is off and cool. 
Remove screws (3-4) holding the kick plate in place. 
Locate air shutter and loosen the air shutter set screw. 
Rotate the air shutter left or right until the desired flame is achieved. Retighten the screw. 
The flame should appear blue. 


Refrigerator Troubleshooting

The refrigerator makes unusual noises. 
The following noises are normal: 
• Whirring when the fans are operating. When the refrigerator is initially turned on, the fan operates at a higher speed until it reaches the set temperatures. 
• Rattling during the flow of refrigerant or water. 
• Clattering when ice is dropped from the ice maker into the stainless steel pan. 
• Buzzing when the water valve opens to fill the ice maker. 

The refrigerator will not operate. 
• Confirm the power switch is on. The power switch is located behind the top grille. 
• Confirm the circuit breaker and electrical power to the refrigerator are on.  

The lights are not working. 
• Verify the doors are closed. If the doors were left open, the lights turn off after ten minutes to eliminate excess heat. 

The refrigerator seems to run too much or the temperature is too warm. 
• If a large amount of food was added, the doors were opened frequently, or the doors were left open, the compressors and fans will run to maintain the set temperatures. 
• Verify the doors are closed or closing properly. 
• Confirm there are no tears in the gaskets. If there are tears in the gaskets, call a certified technician 
• Confirm whether the room temperature is hotter than normal. Increased ambient temperatures may cause compressors to run longer. 

There is condensation, frost, or ice on the inside of the refrigerator and/or freezer. 
• Verify the doors are closed. 
• Confirm there are no tears in the gaskets. If there are tears in the gaskets, call a certified technician 

The ice maker is not making ice. 
• Confirm the ice maker setting on the electronic control is on and the bale arm on the ice maker is in the lowest position. 
• Replace the water filter. 
• Confirm the ice maker has been on for at least 24 hours. 
• Verify the freezer temperature is 0°F. 
• Confirm the water to the refrigerator is turned on. 
• Confirm an ice cube is not stuck in the ice maker. When ice cubes are ejected from the ice maker, a cube may get stuck. 
• Confirm there are no kinks in the household water line. 

The ice is sticking together in the ice bin. 
• It is normal for ice to stick together if it has not been used frequently. Empty the ice bin. 

The ice has a bad taste and/or odor. 
• Throw away the ice if it has not been used in a long time. 
• Clean the freezer compartment. 
• Verify the water filter has been replaced and installed correctly. 

The refrigerator has an odor. 
• Replace the air filter. 
• Confirm food is adequately covered as uncovered food could create odors. 
• Clean the refrigerator thoroughly. 



BlueStar Appliance Troubleshooting

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Product Reviews:

Simply put, BlueStar ranges are extraordinary. Want to cook restaurant cali
Simply put, BlueStar ranges are extraordinary. Want to cook restaurant caliber dishes right at home? As the go to brand for many all star chefs, a BlueStar range delivers all the power, precision, and control you can dream of. With high BTU Nova burners, a 1850F infrared broiler, and a spacious oven that can accommodate even a commercial baking sheet, there's no limit to what you can create.
Published: April 24, 2021
Metin Ozkuzey
Source: designerappliances.com

“Yippee! I just ordered my second Blue Star RNB. I own a 30″ RNB in a h
“Yippee! I just ordered my second Blue Star RNB. I own a 30″ RNB in a home in Wisconsin. I’ve had that for two years, and it is a workhorse and looks as good as the day I bought it. I did exhaustive product research before buying BlueStar. I focus on reliability and functionality instead of talk-show celebrity endorsements. This product hands down beats the competition. So, since we are moving to South Dakota, my new kitchen has to have a BlueStar range. So, Blue Star #2 will soon be on the way. Thanks for an outstanding product.”
Published: June 24, 2020
Grace Trieu
Source: bluestarcooking.com

“I love the interchangeable griddle/charbroiler! I can make steaktips an
“I love the interchangeable griddle/charbroiler! I can make steaktips and kabobs right on the stove while making risotto. No more running outside to check grille. If they start to get too crispy I can put them in the oven and finish in there while my risotto completes cooking. It truly is a remarkable range.”
Published: May 24, 2020
Steve Marandola
Source: bluestarcooking.com

“I was able to fire up my shiny new BlueStar for the first time yesterday
“I was able to fire up my shiny new BlueStar for the first time yesterday, and I can’t thank you enough. Everyone who I spoke/emailed with at BlueStar has been outstanding with fantastic and friendly service, and the entire experience has really been top-notch. The stove itself really is an amazing piece of machinery. My contractor, who had never heard of BlueStar, couldn’t stop talking about how nice it was, and I think that may have turned him into a future customer as well. My 2 year old daughter walked into the kitchen and saw it for the first time and just said “cool!”. She obviously has excellent taste.”
Published: April 24, 2020
Richard Lang
Source: bluestarcooking.com

We have had ongoing problems with the oven. Frequently the oven has been di
We have had ongoing problems with the oven. Frequently the oven has been difficult to start and on occasion has not maintained temperature. Sometimes the oven makes a very alarming roaring noise as the burner comes on. We have had the oven serviced several times and the thermostat has been replaced twice already.
Published: May 14, 2019
Rolf From Perth, Ontario
Source: canadianappliance.ca

I had a great experience doing business with appliances connection! If you
I had a great experience doing business with appliances connection! If you want easy and satisfactory shopping experience Let them help you too.
Published: August 8, 2018
Dound1934 from Fargo, ND
Source: appliancesconnection.com

Lots of fridges may claim to be bigger but this BlueStar refrigerator has a
Lots of fridges may claim to be bigger but this BlueStar refrigerator has a ton of usable space. No wasted real estate in my new Built In fridge.
Published: August 2, 2017
Grequitairs from Winfield, TX
Source: appliancesconnection.com

I always read reviews and the comments that consumers leave online. Thus, I
I always read reviews and the comments that consumers leave online. Thus, I came back to leave a review and let you know that this refrigerator is one of the best product I have invested on. It still amazes how can one product have so many features that are capable of amusing me. Overall, this product works perfectly fine and I highly recommend it to anyone.
Published: July 31, 2017
Withat from Brattleboro, VT
Source: appliancesconnection.com

Just remodel our kitchen and got everything, fridge, dishwasher, range and
Just remodel our kitchen and got everything, fridge, dishwasher, range and so from BlueStar. My kitchen is looking flawless. Love the look of this brand and all the products working great so far. Looking forward to it. We are very happy to have them in our kitchen.
Published: June 9, 2017
Valentina from Lake George, NY
Source: appliancesconnection.com

So far it seems like it has a great quality. It is only been a month since
So far it seems like it has a great quality. It is only been a month since I bought it, but I'll update my review if I discover some negative things about this refrigerator.
Published: May 8, 2017
Strughbrets from Thayer, KS
Source: appliancesconnection.com

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