DO NOT BUY BOSCH APPLIANCES. Lousy quality, terrible, unethical and helpless customer service, supervision and management policies. I currently own several thousand dollars of expensive Bosch appliances that are in my judgement and based on experience, poorly designed, poorly engineered, poorly fabricated with deficient materials & components and assembled with lousy craftsmanship Poorly made products indeed, contrary to other high quality Bosch tools, equipment and electronic components used in German made cars. The microwave oven [HMB5050/01] is sitting there for more than six months waiting for Bosch to authorize me to take it to a local dealer at no charge for their required service inspection. It is unacceptable, unreasonable and unethical that the microwave oven is totally useless after only a year+ and should have to be replaced under warranty even if it had expired a few months prior.Now, for whatever reason the SS refrigerator doors are rusting!!! badly [B26FT70SNS/04]. It is unreasonable and unacceptable for any 300 series quality ASME SS to rust in this day and age, it is terrible that your customer service rep argued on the 10 yr warranty first that it was the cleaning product we use [none-my wife will not use any chemicals] and then that warranty only covers rusted perforations!!! I understand manufacturing quality problems that escape inspection or lousy purchasing specifications for defective austenitic steels [industry wide problem] but expect for the manufacturer as reputable as Bosch [was] to back its products ethically and accordingly to the nameplate they carry. The ice maker doesnt work, the shelving pops out, and it cracks easily.The dishwasher’s [800 SERIES SHE68R55UC] text by the buttons has faded away and sometimes it doesn’t dry completely and to top it all, I did not get my full $1500 rebate from Bosch when I purchased all the appliances under a ridiculous excuse on some of the appliances [“we don’t recognize the serial numbers”]. Reading throughout the enormous quantity of negative internet posts it looks like this should be a recall issue. I was hopeful that Bosch would come through as you all have with other customers but they didn’t. Their policies are not applied in a consistent manner; A reviewer at Amazon said I was very pleased that Bosh arranged to have my microwave fixed, even though it was 3 years out of warranty. I encourage anyone with similar problems to contact them rather than rant and rave about the problem, give them a chance to make it right.” Well, not to me regrettably.

Bosch dishwasher shp65t55uc - One of the worst purchases we have ever made. Purchased in july 2014. Have already replaced front ss panel, not ONCE but twice. Have replaced cheap plastic handle once. Stainless steel is of poor quality. Should have stuck with sears elite brand, same as our refrig and stove. When you talk with Bosch rep, they act like their products are on the same level as the Hope diamond. Paid a ridiculous amount of money. Not worth it.

Purchased a Bosch 500 dishwasher from Lowes in June 2020, after a few weeks something in the door broke and door when opened made a pop sound and the door fell completely to the floor! Instead of returning it to Lowes I pursued calling Bosch warranty services for in home repair. They came and replaced a rope inside the dishwasher that lowered the door. A few weeks later it broke again! Repairman came out, ordered another rope and said he would be back when part came in. Weeks later they returned and repaired it again. A couple weeks later it broke again! Repairman came and said company said to replace the rope with a roller? A couple weeks later, you guessed it, it broke again! I called Bosch and told them I wanted them to replace the dishwasher that it was ridiculously unusable! I had to wait for them to approve replacement of the dishwasher which was a few more weeks, in fact I had to call them numerous times, each time waiting an hour or more on line, then was asked to email proof of purchase which I did. Two weeks later still no response, I called again waiting over an hour on line, to be told they didnt see my email, so I made them stay on line while I resent it to them, I said I wanted to speak to management and they said no one was in the building, then I was told I would be transferred to management on the phone. After about an hour on the phone, they found my email and said I needed to wait on management to approve replacement, I said, I thought you were management, she said yes but it has to be reviewed! To try to shorten this complaint it was back I believe in October when I first called to replace this unit, it is now Jan 21 and I am still waiting. I called them today 1/9/21 and was told there was nothing on my account to update me with.

I moved into a condo last April and the drum is already broken on the dryer. Theres clearly no user error involved, but Bosch is charging me $400 to fix it because they only support their products for 12 months. Its very likely that the drum was already cracked in the first 12 months and even if it wasnt, I advise people to avoid any company that refuses to stand behind their products. Run from Bosch!

I purchased a Bosch dishwasher in August of 2012. Model number SHX33RF5UC/64. It has the hidden integrated control panel. It worked well until a few days ago when it stopped draining. I called a local appliance repair company, which has fixed our appliances for 19 years. The repair person who came looked at the dishwasher and then decided they that they werent familiar enough Bosch dishwashers to work on it. I called Bosch, they agreed to pay for a diagnostic visit from one of their approved providers. The repair person took off the front of the dishwasher and drained it. They told me that they could not diagnose it without taking it back to their store. They werent sure if it was the pump, the control panel, or both. I asked how much it might cost and they advised me that it probably would be around 300.00. I asked if he thought I should buy a new dishwasher, because the repairs were so expensive and they only warranted the repairs for 90 days. He recommended buying a new dishwasher.So now I have a dishwasher that fills up, washes but doesnt drain. I hate to get rid of it, but if I get it repaired and breaks then Ill still need a new dishwasher. Shortly, after purchasing the dishwasher I bought the same one for my dad, because initially it worked well. Its really disappointing because I grew up with a KitchenAid dishwasher that worked for 23 years. In my experience todays KitchenAid products arent any better than any other major brands.

I appreciate that Bosch has very high ratings. We may just be the unlucky ones to get faulty appliances, but our experience has been quite the opposite of high ratings. We remodeled our kitchen 5 years ago. We bought all Bosch appliances: refrigerator, built-in oven, induction stove top, microwave, dishwasher. About a year ago (so the appliances were 4 years old), the oven started overheating when we tried to clean the oven or have it on a high bake temperature for more than a few minutes. The oven would shut off and there was an error message on the panel that indicated overheating. We had it checked by the local authorized dealer and made several calls to Bosch. In essence, we were told that it is overheating--thats all! Well, we knew that. This has been going on for a year, and we havent received any solution from phone calls or visits.A few days ago, we tried to clean it again because something spilled in the bottom of the oven. It again overheated and shut down. Today, we were having people over for brunch. We set the oven to Bake with the temp at 400, and put the bacon in. We went back to check the bacon when it should have been done, and the oven and bacon were stone cold! We assumed we had not turned it on properly, so we again hit bake, set the temp to 400, and hit enter. Again, nothing. Our oven is completely dead, and it is just slightly older than 5 years! The oven panel displays all the right settings as if it is heating, but the oven remains cold. Again, with the rave reviews Bosch gets, we expected the oven to last more than 4 years before starting to have problems. As a matter of fact, with the price we paid, along with the reviews, we frankly thought that the oven would outlast us!Now for the refrigerator. Our self-defrost and icemaker have been malfunctioning. Again we called the local authorized dealer/repairmen, who came to look at it. He identified the problem and ordered a part to fix it. That was 4 months ago, and the part to fix it has yet to be shipped to the local dealer/repairmen. So although the problem was identified in August, it is now December and still no solution to our refrigerator. My husband has made several phone calls both to Bosch and to the local number, but to no avail. As you can see, I cannot in good conscience, recommend Bosch appliances to anyone. As a matter of fact, I would highly recommend not to go with Bosch. We have to replace our oven and probably our refrigerator, and we will absolutely not choose Bosch!

The dryer has been problem free. I have had this dryer for almost three years and have not had any problems. We live in a condo so we purchased this model because of the smaller size. It is fine for two people, but I would not recommend it for a family. The only downside is that it cannot handle large bulky items such as king size blankets.

My washer and dryer are 4 years old, and the dishwasher is 2 years old. The housing on all of the appliances is cracked, and those cracks are growing! As a retired couple, it certainly cannot be due to heavy wear and tear on our part. Of course, the warranties are now gone and so is our hard earned money. Bah! To Bosch! A quality product? According to price they should be; the reality differs. I am so angry that I want to take them to court...I want the company to act as if they truly did believe in their product and stand behind it and treat their consumers accordingly.

Bosch dishwasher SHU43CO5UC - I am waiting for the 4th control board on my Bosch dishwasher since the recall in 2010. I have washed dishes for several months due to the poor engineering of the original recalled control board and subsequent control boards installed to remedy the issue. I am extremely dissatisfied with this expensive dishwasher and I strongly urge anyone considering a Bosch appliance to be concerned about customer service when and if a problem should arise.

I got this washer as an open-box deal at a killer price. Note that it requires 240V, so unless you buy the matching dryer, you need to either have an electrician run a 240V outlet to your laundry room or convert your existing 120V outlet to a 240V, which is only possible if it's a dedicated only outlet on the circuit. If it is though, and you feel confident enough to do some basic electric work in the breaker box, the cost for this is $5 for the outlet and face plate and $10 for the double pole breaker and it takes less than 30 minutes (see picture). This washer is extremely quiet, both during wash cycles and when spinning. Compared to the Samsung HE front loader that it replaced, it is much quicker and the clothes come out MUCH MUCH cleaner, especially whites, and without using any bleach or Borax. It also has a higher spin speed than the Samsung, which means the clothes come out dryer and you're saving time and money on drying. Overall, I cannot believe that I put up with the Samsung for as long as I did.

I purchased a Bosch gas stove and dishwasher 18 months ago as part of a home remodeling project. Within weeks of installation the symbols on the stove knobs indicating what burner they corresponded to had virtually worn away. I had the plate replaced and within a few months they had worn away again. I have used no cleaning product on the stove other than stainless steel cleaner - now I just live with the fact that people have to figure out what burner theyre turning on by trial and error. Within months the electrical components of the oven also began to malfunction. The oven would preheat but if it were left on for a while (while cooking Thanksgiving dinner, for instance - yes, that happened) the oven would spontaneously go dead - the digital display as well as the heating element. Switching off the circuit breaker and turning it back on again did nothing. I had the circuit board replaced (it was still under warranty) and a few weeks later the same thing happened (again, during a party when I was doing a lot of cooking). Long story short, it took 6 months and several service calls to resolve the problem. Now the oven works but the clock loses hours almost daily - I have to constantly re-set it. (Again, I just live with this - apparently having a stove clock that works is too much to ask.) The dishwasher has been just as bad. A wine glass apparently broke during a washing cycle and a 1 shard of glass got through the filter and into the pump. (Like this has never happened before in anyones kitchen? The filter system underneath the dish rack should be designed to prevent hard objects like a piece of glass from getting into the pump.) The dishwasher is 18 months old. I just spent $250 dollars for a new pump. I will never, ever buy a Bosch appliance again. I had a Frigidaire dishwasher in my old house and never had a service call in 10 years. For supposedly higher-end appliances, Boschs engineering and attention to detail is absolutely pathetic. I would give them a 0 for reliability. The local appliance outlet I bought these from has been extremely prompt about coming to my home for service calls, and very apologetic about my complaints. I dont blame them - I place the blame entirely on the poor quality of the appliances themselves.

Tankless water heaters save you a lot in energy bills, fit into small spaces, and are built to last longer. This makes them advantageous than the traditional water heaters. Bosch tankless water heaters are some of the best in the industry, offering premium features like better performance, better durability, and Wi-Fi connectivity, too.

I bought a washer & dryer and paid more than usual expecting a great quality product. To my dismay the washer completely broke down (meaning the repairman said the only thing that did not need replacing was the shell of the washer). The washer turned 5 yrs old 10/15. I purchased the 4 yr extended warranty, so it had expired. There is only my daughter and myself, so my laundry is light. When I contacted Bosch they put me off for a month before reviewing my file and then today they said the best they could do for me was give me a 20% discount on Bosch parts! The Bosch for washer & dryer with stands were $3000. I laughed. I would not recommend anyone ever buy a Bosch product because they do not stand behind it.

My Bosch dishwasher has a clean design. With all of the controls at the top of the door. It is so quiet that you can stand in front of it and not hear it. It has a red light that shines on the floor to let you know that it is running.

We were having issues with our Bosch dishwasher, up to this point for fifteen years its been great. Bosch informed us there was a recall on that model and offered us a 30% discount on a new model. That happened in mid-February and it still has not shown (its now August 2021). We have tried to reach out and see what is going on; youre on hold for at least 30 minutes, then you speak with someone who has no idea how to track down the issue. Is this really how you want to run your company Bosch? Honestly, as pathetic a way to treat customers as one can imagine. Id cancel the order but weve already paid.

Bought the dishwasher (SHX7PT55UC) 2 years ago from Airport Appliance. From the start, the dishwashers lower rack came off the track and the dishwasher did not clean the dishes. I had Bosch come out two times. The first time, I was informed that the installation was done backwards. They said they fixed it but its never cleaned well unless its on the most aggressive cycle. The rack still comes off the track constantly. One of the worst problems is that this dishwasher takes all color off my dishes and makes all cups totally dull. I hate it. Never again will I have anything Bosch. Bosch = BAD! Ive had Bosch repair people out twice. Plus, they dont stand by their product. Terrible customer service.

My Bosch combination microwave/convection oven just stopped working for the 5th time in 5 years, and my extended warranty just expired 5 days ago. I would NEVER recommend this appliance. I thought Bosch was a great brand name, but its been my experience that their ovens are inferior. The control panels went black each time and had to be replaced. Having the extended warranty was so worth the extra expense as I would have paid for this appliance almost twice over the original purchase price in service calls. Save your money and buy another brand.

I bought a Bosch refrigerator French Doors Model B26FT7 2 1/2 years ago. In less than three years, the refrigerator has failed three times. Each time the company had to dismantle the inside of the refrigerator in order to replace the entire ice making unit. Now I am waiting for a new ice making unit to arrive. Also the temperature inside the refrigerator is much higher than it shows on the control panel. On the panel it indicates that the temperature is 43 degrees, but an accurate thermometer I placed inside shows 34 degrees. I feel this refrigerator is simply junk. I would never buy one again.

I love this range as much as my Bosch dish washer, quality products, only issue was concerning back adjustable legs for height, pretty flimsy

I purchased a refrigerator back in June 20019, we installed it in our kitchen in December 2019 and the freezer did not work, we called the dealer and they did not take any responsibility for the damage, they told me to contact Bosch directly. I called customer service and they just offered me a repair, the refrigerator is very expensive. Almost 10,000 dollars but they do not exchange it. Only repair it. Today is the 2/27/2020 and still it is not been repaired. The company they contacted for the repair is a second party company, they just fix appliances. I have been eating out just because I can not use my refrigerator 100%. It is the worst experience for me and I have expend a lot of money as of today not only eating out but also calling these companies every week and trying to figure this out.

We purchased our 800 Series from Lowes. I wish I had returned it. The wheels on the lower rack were poorly designed (product manager should be fired). If there are any dishes in the lower rack, you cannot pull the rack out. Its frustrating to struggle with this everyday, and with the price we paid, I really expected a better dishwasher. I have called customer service three times. They have been no help - instead, they wanted to send out a service person. (Can you fix bad design?) The last agent said, Oh, we have a fix for that now - has anyone offered to send you the fat wheels. The wheels were not wider, and they were not a fix. The rack constantly gets rolls off track and gets stuck inside the dishwasher.So - if youre going to purchase any Bosch at all - you might want to try putting a few plates into the bottom rack and see if it pulls out. This one bad design feature overshadows the third rack for silverware and any other nifty features. If you cannot get the most important design right, the rest do not matter. Oh, and you must thoroughly prewash your dishes as this 800 Series cannot do the job on its own.

We bought a new townhome in with new Bosch appliances in Nov 2013. Someone said the appliances were high end. For the past 6 months the microwave has tripped the circuit breaker upon opening the door. So much for high end. We called an appliance company who charged $129 just for driving to our house. After nearly two hours, and speaking to a Bosch technician, the appliance tech said we need a new board for a total of $315, parts and labor! WHY DID IT BREAK DOWN AFTER ONLY TWO YEARS?!! I could have bought a cheaper Walmart microwave that would still be working right now. Bosch needs to make better appliances or extend their crappy one-year warranty! No wonder the warranty is only good for one year and doesnt cover circuit boards!

This is the best ever. Its quiet, good looking and cleans dishes spotless with no need to scrape. You wont be disappointed. Friends and relatives are amazed when they see how dirty they are going in and how clean they are coming out.

Dishwasher - Bought it new… Beeps and cannot turn it off. Have called their tech people many times, looked in manual. Beeping wont stop, just turn the music up.

This is one of the few true slide-in ranges left on the market that overlap the counter on each side. The cooktop is powerful, with great temp control and flexible configuration. The oven bakes so perfectly and evenly, it made me realize what I had been missing for years with my old oven. The convection settings work great, as does the proof setting and the warming drawer. Best range I’ve ever owned.

I purchased a Bosch washing machine 2 years ago for my summer residence, have probably used it not more than 20 times and it doesnt work. The motor control unit needs to be replaced. I called Bosch and they informed me that they cannot help me since a Bosch certified repair man has not diagnosed the problem. I informed him that there are no certified Bosch repair men in my area which he confirmed!! But he cannot help me since a Bosch repair man has to diagnose the problem (and will charge me a service fee since the machine is not under warranty!). I told him two repair men looked at the machine and one called Bosch and confirmed that it is the motor control unit and I saw the part, it looks fried!! He informed me once again he cannot help me since they werent certified!! I should have bought a Whirlpool machine; at least with Whirlpool, the parts are cheaper and my husband has repaired my Whirlpool washer with the help of YOUTUBE! There are no YOUTUBE videos on how to replace a Bosch motor control unit. I would not purchase a Bosch appliance again!!

Have a common problem (per Google search) on a dishwasher and have been quoted seven days before an engineer can visit a central location for a machine under guarantee. On complaining told that the one day of public holiday was at the root of the problem. Not good enough and would not happen in Germany. Avoid this is the second machine to have serious problems within a couple of years of purchase. Never again.

12 year old double oven needed electronics replaced 6 or 7 years ago. Now two different companies have sent technicians out six or seven times and no one can repair it. Pretty much all electronic boards and touch pads replaced multiple times to no avail. lt resets itself spontaneously for date & time randomly for no reason we can figure out. What seems to be happening is the following: if we are in a cooking mode, such as sabbath mode, and the date and time resets while the oven is on, it becomes impossible to turn the oven off. When the reset screen is on pushing the off button does not change the display, and appears to do nothing. When the date and time has been reset even though the Sabbath mode is still on, the screen does not show it. Pushing the off button also does not change the display and nothing happens. It seems that we need to reset the date and time first and then turn the same sabbath mode on again and once it is on again then it will shut off.The odds of this happening during sabbath mode operation is the greatest as that mode is on for 24 hours at a minimum at a time. Although I suppose the clock could reset itself during any cooking mode. This is potentially dangerous as the oven may inadvertently be left on, and I cannot actually determine that it remains at exactly the same temperature and mode it was in before the reset happened. In fact, earlier the oven we just continue to get hotter and hotter heating up the wall around it until we turned off the main circuit breaker. We paid almost $1,000 for service. What do we do now?

I did not believe that I wouldnt have to scrape and rinse my dishes before putting them in the dishwasher, but with my new Bosch I had to suspend my skepticism! It does a marvelous job! It is also incredibly quiet - there are times that if I didnt know I had started it running, I wouldnt believe that it was.

This is the second time in a little over three years that I had to pay a repairman for my Bosch gas-free standing convection range. The first time was the igniter. It cost me $197.95. Now, I had to pay $85.00 for a repair because the control panel came loose and I found out it was just taped on. I cannot believe the poor workmanship that goes into your product. I will never ever buy any of your products again and I will tell everyone I know not to buy any of your products.

The oven has had major issues and it is only 2 years old. The door has never been able to close completely shut since day one. In first year the computer unit broke. Now, beginning of second year and the ocean doesnt turn on. I will never purchase a Bosch product again. They say nothing is covered and they are not responsible for anything. Completely disgusted. Looks like I have to purchase a new stove, for it is not safe and is costing too much money in repair bills.

My Bosch front loader has leaked and builds a moldy buildup since day one. I wish I would have taken it back immediately. Dont buy Bosch front loaders. See picture for the rust.

The online registration doesnt work. So I wasted about half an hour trying it several times and calling the help center. How frustrating! Then I find out that you cant call anyone for help with online registration or to let them know it doesnt work. To make things worse, I asked not to get ads and information in my email account, but I started getting it immediately from a no-reply address with no unsubscribe capability. I havent even tried using the dishwasher yet, but so far Bosch has blown it.

There is a little noise. The dishes are quite warm when the cycle is done. But that is necessary. I’ve had it in use about three years, about two time a week. Nothing to complain about.

Recently I was given a yr-old Bosch dishwasher. The person who gave it to me was re-doing her kitchen and it was white. She was now going SS but she said it never cleaned properly. Knowing she was not one to scrape her dishes, I thought that might be the issue. Over the course of 15 yrs, I have had various Bosch dishwashers and they were notorious for leaving food behind. I figured by this time the problem would be fixed...wrong. The only way I can get clean dishes is to thoroughly wash everything before I put them in the machine and even then it doesnt guarantee anything. Its almost like it makes its own grime. I clean all of the multiple filters between each use. I make sure the spray arms are clean and moving. My hot water is at 140, I use Cascade Complete. It also takes forever to run a cycle 2 hours to get dirty dishes. My $199 Maytag with 1 wash are cleaned better than any of the Bosch Ive had. It is however very quiet.

I just bought a Bosch Refrigerator and its not even in my house a week and the inside by the water filter is leaking half a bowl of water a day. The inside of the fridge is not cool enough. For example, my mountains are not blue on my Coors Light. Now the fridge is making all kinds of loud noises. I am waiting for a tech to come out to look at it. Took a week because they will only come out on a day when theyre in that area... Pissed me off. They should be bending over backwards for me seeing as I just literally bought the damn thing so I am thinking that I want to send this one back and go with another brand... Very disappointed.

My Bosch front load machine is now 18 years old. My husband replaced the brushes 12 months ago himself with the help of a YouTube video (otherwise we would have had to get rid of it). Im impressed with its longevity. The only ongoing problem I have is that tiny bits of muck somehow enter the bowl and stick to the clothes; this particularly happens when the load is small. I then have to rewash the clothes.

New home purchase with Bosch dishwasher and I have always heard good things about them....Wrong! The rack does not connect to the door and falls out all the time...breaking dishes! I cant believe Bosch would allow this, as it is a major problem! I get angry every time I load and unload the darn thing and would never purchase another no matter how well it would clean! It does a decent job cleaning but if the dishes break, whats the point?

DON’T BUY A BOSCH. PLEASE SHARE!! I’d give a minus 5 stars if possible!! Purchased a Bosch dishwasher December 11, 2015 from LOWES for our Florida condo. This condo is used FIVE (5) months out of the YEAR. So this dishwasher has been used 15 months! Lifetime tub warranty. Bad quality rubber seal. You can see by the photos it’s disintegrating. After calling, getting bounced around then waiting 24-48 hours for a return call...they send out their technician. He lies and says he never saw this before. We tell him we found out that our neighbor next-door at the condo had the same model and the exact same thing happened! Coincidental? I think not. Then he said, “Yes it’s bad batch of rubber and the dishwasher will leak. It’s not fixable.” Call again. The one department they transfer us to then another, we have to wait 24 to 48 hours for each return call, never give us direct numbers. We have to wait for them to return our calls. Then we have to fill out paperwork. They want to prorate the dishwasher. Make us pay almost $300 again for the proration, delivery fee and tax. Purchasing delivery installation we paid over $700 for this piece of crap. Filled out all the necessary paperwork. Never hear anything. Call, tell us they got it and reviewing now. Wait over a week. And NOW they say they never received the paperwork we filled out. Resend. We need to wait another 48 hours. From the beginning they knew the absolute last date we could have this dishwasher delivered. They had it in their notes. Well it’s too late now. We’re not going to be here any longer to have a delivery of the dishwasher. I will go buy a GE in the Fall and have it installed. I will never buy a Bosch again. I will do everything I can to let everyone know the lack of integrity and honesty this company possesses. Please share our story so another sucker doesn’t get taken. Bosch knew they had a bad failed batch of rubber seal gaskets out there. And yet they left their dishwashers in the vendor’s warehouse, no recall, to continue to push failed equipment on consumers to continue purchasing their subpar product. I’d like to shove this dishwasher right up their you know what. #boschisjunk #dontbuybosch #boschunethetical

The configuration of racks is abysmal. Can fit in about 8-9 glasses and cups combined. Can fit in NO large dishes. Silverware basket is in awkward position. Dishwasher runs for two hours and still the dishes are wet. I hate this dishwasher.

My husband and I had to replace our Dishwasher 3 times due to the lock not staying locked. We are now looking at Dishwasher # 4. I am not happy. It is time to do recall on this model. Silence Plus 50 DBA. Picture is me keeping door closed so my dishes can get washed. How can you be called the best when this happens to your customers so many times.

Excellent stove. I love either the baking or convention option on the stove. Love the fact it is a self cleaning oven with very little clean up afterwards. It is a gas range in my opinion cooks far better than electric ranges. The middle fits a large grill pan.

Purchased new Bosch 800 Series dishwasher (Model #SHE68T55YC/01) on 7/26/13, replacing 15-year-old Bosch dishwasher. Now, the lettering on the fascia panel is coming off--DELAY gone completely--out of warranty according to Bosch Customer Service. New fascia panel cost $73.00 plus cost of technician to come out to replace (which the rep neglected to tell me after taking all my info. I just happened to ask before hanging up.) Ridiculous. A little tacky but I have used a permanent marker to mark controls.

I purchased a Bosch dishwasher in February of 2012. There was a horrible odor from the dishwasher. I called their customer service and was told service repair will be done under warranty. The first appliance company came out and replaced a sensor. I was hoping that would elevate the problem. But no, the odor still emanated from the dishwasher - so foul my daughter refused to empty it. So I called again; this time using a different service company. They came out and said there was nothing wrong, and to use the Quantum detergent (which I was already doing, but Bosh customer service told me to use the powder). So needless to say, they left and did nothing. I called Bosh yet again and they told me to have it serviced. I called the same company (that was just there and said nothing was wrong) to come out yet again. This time they found the heat sensor was bad. So they came out to replace it, only to tell me they could not get this dishwasher out. I would have to call the installer. I called the installer to come out. They had no problem getting it out and charging me $170.00 to do so. My concern is that this heating element is not the real issue and I will have to have it reinstalled, pay more money and still have the horrific odor coming from the dishwasher. When I called Bosh and explained my plight, and all the time I missed from work, they said, You need to have at least 3 services done on it before we do anything. I truly dont think the heating element is going to solve the issue. Two separate components went bad and the dishwasher isnt even a year old. Isnt there some lemon law? I am frustrated beyond frustrated! Has anyone else had these issues with Bosch? If so, class action could be applied.

Purchased Bosch refrigerator from Croma in June 2013. Some technical problem with the refrigerator and not working since two weeks. Tried calling Bosch customer care service several times. Finally my tenth call was answered after a long wait for 20 mins on the telephone. They have given me complaint no. and asked me to wait for another 48 hrs for the technician to call me back. Very unhappy with Bosch service. I will never recommend Bosch appliance to anybody.

Love this dishwasher. Its very, very quiet even when standing right near it. It has a red light on the floor that indicates that it is on. Dishes are clean even on the fastest cycle. Filter is easy to access and easy to clean.

We bought the TOP of the line SHEM78WH5N dishwasher thinking that it is Bosch what could go wrong? Since day 1, this dishwasher has had the SAME issue, it drains at the beginning on the cycle and then mid cycle ALWAYS gives the same issue “error: cannot drain”. Customer service kept just pushing us until warranty is over and now say, Sorry we cannot help. Extremely terrible experience for a $2000 dishwasher.

Since purchasing and installing Bosch freezer and refrigerator columns in December/January 2011, the freezer had ongoing problems; primarily with ice maker and water dispenser, but also with the freezer defrosting periodically. Every 30-60 days I had authorized repair technicians here, sometimes with supervisors, and each time they assure me that they found the root of the problems and fixed it. A month later, either the same thing breaks down or a new problem starts.I was told by a phone service representative that if it couldnt be fixed after three tries, Id get a new unit although its no longer made--no surprise! Nonetheless, on the 4th or 5th call, I was told nothing could be resolved until diagnosis was made. This took place on September 16th when the technician told me that hed have to order all new parts, and rebuild the whole unit, including a back plate that was cracked by the previous repairman, causing water to leak and ice to form all over the freezer.In spite of three calls to the service center and one message left directly for the technician, no one has gotten back to me. I have a $2,000 plus useless appliance, and I had a freezer full of spoiled food more than once. I know Thermador (owned by Bosch or vice-versa) still makes a unit, which looks the same. They have suggested this as a replacement, but Bosch will give me no satisfaction. Not the service and quality I expected from a company of Boschs stature.

Did not dry! Repairman couldnt remedy! Bad chip panel inside. Would NOT recommend. Had to give away for scrap, just to get out of the way! Bosch stack washer dryer combo, electric. Difficult to operate. Needed service approximately 3 times during 4 months operation, resulting in a specialized repairman advising item was unrepairable.

We remodeled our kitchen/dining room last year. Bought a Bosch dishwasher. Absolutely love it! The quietness, the efficiency and its beautiful! A little more money than other brands but definitely worth the quality.

Super quiet machine. It cleans well and the stainless interior stays bright with a little vinegar added once in a while. The dishes are clean and it is reliable.

I have a housekeeper whom is used to a simple oven. If she touch the wrong button the clock goes off. I can spend one hour trying to fix it. However, it doesnt adjust itself. Unfortunately the oven does not work unless the clock is set. The service man has been here twice already and will not come again for less than 100.00. I have been cooking for 56 years and have never had a problem with an oven not working because the clock isnt set. Buyer beware. This oven is way too complicated. As of now I am waiting for a new service man. Incidentally, the instructions stink as are their videos. I bought six bosch appliances and am even so sorry.

A Bosch compact pair (each 24 inches wide) has been great for 15 years, and the dryer just died, and I replaced it with this unit so I could still plug the old Bosch washer into the dryer for power. Bosch is only making ventless dryers now, and I bought this against my better judgment because the reviews of the ventless dryers have been terrible. Bosch apparently went to ventless because of new regulations about lint fires in ducted dryers. This dryer is great! The automatic sensor is adjustable for different levels of dryness. It is faster than the previous vented Bosch dryer, and the clothes come out perfect. The fact that the washer spins to 1200 means the clothes are already pretty dry. If your washer does not spin at 1200, that might explain why clothes would take a long time to dry in this dryer. The condensation unit at the bottom of the dryer drains into a hose which empties into the same drain as the washer. (If you have a 3 prong outlet, the manual shows how you can rewire the dryer for a 3 plug cord, or you can replace the outlet) . Some warm dry air is emitted from the dryer and we use it to help heat the house when it is cold.Why waste this source of heat? In the summer I will direct the warm air into the garage or turn on the exhaust fan in the laundry room. In short, we are thrilled with this dryer. We have only had it a short time, and hope it will last as long as its predecessor.

I have owned and used our Bosch Dishwasher for over twelve years without a single problem. Ive heard complaints about Bosch lack of cleaning. I have never experienced such a problem. Some of the complaints sound as though they have a poor water supply. Maybe a water filter prior to the dishwasher would help. I read complaints regarding drying. l would need to know what is in the dishwasher first. If there is a lot of plastic I would expect less than quality. Bosch dries the dishes with hot water rinse. The latent heat of the dishes and glassware is used to dry. Plastic does not retain much heat thus the lack of drying. It is my opinion that the complaints are misdirected. The poor customer service should be addressed immediately.

Reading thru the posts is nightmarish as we are in remodeling the kitchen. One thing positive I can say if it can help is that weve had a Bosch dishwasher for over 8 years and its held its ground. Were a family of 5 and two are top athletes (i.e: eat a lot etc...) and one issue I cant remember exactly what it was about but must have been minor. Tray design would need fine tuning as they are a bit awkward to fill but, yup its been loaded tightly and then we dont expect miracles. Works silently so we start it up before going to bed - model SHU53E. Maybe newer generation of appliances is skittish and should be help on to till totally done...

Bought Bosch dishwasher model shown below in July 2016. After a little over 2 years of normal use, the unit required $295 of repair work. Had to replace the control board (under warranty) and the heat pump (not under warranty). Bosch 800 Series 2434 Tall Tub BuiltIn Dishwasher with StainlessSteel Tub White - Model: SHX68T52UC SKU: 8862445. Called Bosch customer service to see if Bosch would cover the repairs. I was very disappointed with Bosch for not covering all repair work costs. I purchased this unit because of the reviews it got in Consumer Reports. A good dishwasher should not need repairs after so little time/use.

HMB5050 Bosch microwave - I remodeled my kitchen 3 years ago. Researched the big Bosch appliances and most received good reviews. The least expensive item, the microwave, I did not research. Big Mistake!!! Read the reviews, all have the same issue. Total failure between 2-3 years. Inverter board/magnetron. Repair cost $600!! So many reviews with the same issue, Bosch should have recalled this item. Instead just discontinued it. No help from customer service, although they did have me go through the trouble of sending them a bunch of stuff. In the end they offered me $25 towards a new inverter board. Im considering a small claims court option. I have enough info about the item to at least warrant a try. All my other Bosch appliances: warming drawer, double wall ovens, dishwasher, 5-burner gas cooktop, have held up well. I cook a lot! Just such a disappointing experience with the darn microwave! I wish they would help me out with a credit towards a new one! They know this thing has serious issues! Ill keep you posted!

We purchased a Bosch dishwasher 2 years ago. We have had nothing but trouble with it. It had an interior odor from the very beginning and the smell continues to get worse, unbearable actually. We clean it regularly, wash the filters, use store bought cleaners, have tried vinegar, everything imaginable that I could find on the net. A couple weeks ago I decided to call Bosch. They sent a a service tech to the house who was there a total of 5 minutes. He looked in the dishwasher, checked the filter and the wash wand. He confirmed that the machine has an odor, confirmed that it is installed correctly and that the machine was in fact clean and well maintained. I followed up with Customer Service and was told the problem had been escalated. I was told they would respond within a 24-48 hour window. They didnt. I followed up once again and was told they would do nothing about the situation. When they said a service tech would come by, I assumed that meant they would be able to help. Sadly, it was all a waste of time. There has been nothing done to eliminate the odor and no explanation as to why the odor exists. We are currently renovating and will be replacing the dishwasher. We will NEVER EVER purchase a Bosch appliance again. This was an expensive mistake.

Hi, On December 2, while I was self-cleaning my oven, the glass shattered. I paid extra for an extended warranty. I contacted Bill Smith Appliances where I bought the range. I also sent an email to Bosch customer services. Yesterday, 7 days later, someone from Bill Smith came out to determine the cause of the glass shatter. He indicated that it was a fault of Bosch manufacturing and the quality of the glass that was used. Today, when we called Bill Smith, they indicated that the repair had to be approved by Bosch and then the part would be ordered.According to them, it could take an additional 2 weeks before the oven was repaired. This is unacceptable! I have already been without my oven for 1 week, so if it takes 2 more weeks, I will not have my oven working for a total of 3 weeks! At this time of the year, this is extremely inconvenient because I cannot do any of my regular Holiday baking. I also tried contact Bosch. This is a nightmare! I have called them at least 20 time. The call does not go thru and I get a busy signal. Absolutely, no one answers the phone! I really dont think there even is a person available to answer!Bosch is considered to be a premium appliance brand. However, and this range is not quality and does not meet Bosch’s reputation and the price associated with it. This glass should NEVER have shattered, especially on the first time the oven was cleaned! My expectation is that the oven could be cleaned many times and survived with the glass intact. In addition, the service to repair has too much red tape and is extremely slow resulting in great inconvenience to the customer! Please speed this repair up, so that my oven will be repaired in a few days, not 2 more weeks! This is the Holiday Season. An oven is an essential appliance! Best regards, Cindy **.

I had purchased Bosch washing machine (Model No. WAK24168IN/03) on 18/01/2016. On 03-02-2016, I found the washing machine throwing E-18 and stopped working. It was also giving electric shock on touching. Immediately, I called the customer care and registered complaint and they provided technician within 2 days. Technician informed us that drain pump got damaged and needs to be replaced with a new pump which will be fixed on 08-02-2016. From that day to till date, we had no information on the status from Service Center. We kept calling several times and asking the update on the status. They simply gave some stupid reasons and kept ignoring our calls. Finally, they gave us the number ** of senior authority from Bosch Services who had kept awaiting us by telling that he will call and update on the status, and kept postponing the dates without giving any info on the status.I have lost my patience following up the poor and reckless customer service, as it wasted my time as well as money on the name of the brand just for a spare part. If this is the situation of service in the warranty period, then I just cant imagine what will it be after that period. I also pity on customer service who cannot give any information on the address of their Service Center. Washing machine is a very important home appliance in a daily life and we cannot waste any more time on following up people from one side with no response on the opposite side which delayed and disturbed routine planned schedule. Hence, I request you to refund the money or to do the service as quick as possible since it is already one month with no update on the status from the Service Center either through mail/phone.

Art Combitrim - I could not download a manual, have had nothing but trouble with it since I bought it from b&q less than 12 months ago. Would not buy Bosch appliance again.

Budget Heating sold and delivered to me a top-notch heat pump system at well below retail. The equipment arrived in good order and in a timely fashion. It has been installed and is working perfectly. I would recommend them to anyone that wants a good product at a good price!

A hole formed in the bottom of my SS dishwasher drum. The warranty says that Bosch will replace the unit. Instead, they are just refunding the purchase price from 5 years ago, that I had gotten a really good price on. Bosch told me to take it up with Sears, where I had purchased it before. Why? Bosch did not take a loss or gain. Its their product and they should do what the warranty says. Do not buy a Bosch!

Bosch dishwashers have a circuit board that according to all the repair persons Ive talked to simply go out after a certain number of loads. A circuit board manufacturing engineer told me after looking at the part that the Bosch cost is about $17 to build it. The repairmen want between $250 to $350 to replace the board that Bosch sells to them for $150. 5 cycle, all the bells and whistles. Deep floor, thin walled, big as you can fit in std space. Bosch make beautiful stainless fronts. Negotiate a 2nd circuit board with your purchase, you will need it soon. Its precisely designed to fail at 3 yrs normal use.

I bought this oven in Jul 2011. Over the past year the grill filament started to warp. It is now extremely warped and quite dangerous, soon likely to snap, and then the oven will be unusable. This has happened through normal and moderate use of the product. I have contacted Bosch (it took many many emails to get a reply) and they say they dont view it as a product fault or design defect, but as an isolated incident. They wont repair it for free, as I requested, but instead demand around 100 to repair it.I bought a Bosch oven specifically because I wanted a quality product - I paid for the brand name. I expected 10 years of use (my last cooker lasted 20 years) but I get a measly 3 -3.5 years and Bosch think this is reasonable. I dont think thats good quality by a long stretch, and I dont see how or why Bosch should be known for their reliability.

New dishwasher from Lowe’s was delivered in April. Noticed it did not close securely like other models. The machine began to quit running during operation. Finally figured out the door was opening interrupting the cycle. Then it might run over 3 hours and sometimes would not drain. Over next several months Bosch repairman installed new latch. Didnt help. Lowe’s serviceman installed new closing mechanism. Worse than before. Will only run with a chair shoved into the door. Contacted Lowe’s and Bosch several times. Still not resolved.

We just turned away our second delivery of a Lowes special order 300 series Bosch dishwasher due to damage. Really... is it too much to ask for an indented face on your $700.00 dishwasher these days? Yes, it is being shipped to Hawaii to the tune of a 6-8 week delivery time and many people have handled it in the transportation process, but I believe much has to do with how Bosch is packaging the item with only thick cardboard frame pieces on the 4 ends, styrofoam corners on the top and thick plastic wrap holding it all together. There is no protection to the face or sides. For an international company, you would think they would be more conscientious about how they protect their product before it gets to the end user. Will have to think seriously before I order a third one!

I have one Bosch fridge which Ive been using from 11-12-2008. Last year December, it was giving me a problem, it wasnt cooling at all and the door became rusty. I have make a report to Bosch Malaysia service but no service at all! I want to know if its fair for the consumer? Or, is your service at Malaysia like that? Is after sales no service at all?

After careful review of the facts Bosch Australia kindly repaired the washing machine and kept in contact with me at each stage. This has restored my faith in the Bosch brand. Overall, they managed the situation with professionalism.

Does a great job. Very pleased from the towels to the farm clothes grease and grime the machine cleans well. We live on a farm and the water use was a big selling point for me, it was great not having the constant worries thru the drought. The shorter cycles on the machine is what I use most, the more grime the more time for washing. I have had big top loader machines all along when our 4 children were growing up but now with mainly 2 to 4 adults and some times the grandbabies its perfect.A friend recommended the brand, I had people say they werent happy with the front loaders. I decided to pay for the expensive machine, but spare parts expensive. We broke the latch on the door and a new one was $400.00.That was a shock. My son made a high frame to it on for ease of access. No bending for me which is great and a must.

I have always thought Bosch as being a company that makes high quality products and I have purchased and used many without issue. However I feel that they have either lowered their quality to make more money or are trying to reach a different type of consumer either way it equals some disappointing details on many of their products. I do find that the stove is very nice and solid and seems to work well so far. Just need to see their products in person. Sometimes when you think its metal its actually plastic.

2014 current line model. I had the dishwasher for about 25 days, pulled out the lower rack and two wheels flew off (I guess rack was out of alignment). There are 4 wheels on each side. But it CRASHED as the rack hit the door - and the DW barely had any dishes in it. The damage to the tin foil they call Stainless interior was scary. When I called Support, they said they never heard of it damaging the door and there was no recall. BUT they didnt want pictures. A second call got a rep who said they are working on the flying wheels issue. The Internet shows its been a BOSCH issue since 2009. Sure they would agree to fix it, but who wants to have a repaired $1000 DW that can so easily get damaged? It was the lack of Bosch concern that upset me the most. I just ordered a Kitchen Aid.

I purchased a Bosch dishwasher in 2012. 2 years later, 2014, the racks had issues with the protective plastic coating peeling off the prongs that hold the dishes in place. I was able to replace both the top and bottom racks at no charge by Bosch. In 2018 the racks again had the same issue with the coating peeling off the prongs, on both the top and bottom racks. Today I was told after working with customer no service for 2 months that the racks are not covered and I would need to pay for new ones. NOT happy with the service as well as the dishwasher. To me this is a defect, not normal wear and tear. I have owned Bosch dishwashers in the past and have never had issues with exposed metal on the racks.

Stupidly we believed the hype about Bosch products. Dishwasher was too small for regular size dishes, who knew, Bosch dishwashers were built for the smaller European dishes. Washing cycles were hours in length, no such thing as a quick wash! Had to be replaced after 5 years with a Kitchen Aid which works fine. Front loading washer (supposedly top of the line) needs to be wiped down after each use, and propped open to prevent mold. Cant run spin cycle only when necessary. Would sure like that feature since the washer doesnt always get all the water out of the load. Plastic window cracked and came off the frame almost to the day after the warranty expired. The scotch tape looks so attractive holding the plastic window in place.And the dryer WOW what a poorly engineered appliance. The door fell off! Thank goodness for YouTube where my husband found instructions to order the door part and to repair the door. And, I just love cleaning the entire length of the filter after 2 or 3 loads because the filter and I use that term loosely doesnt filter. Lint, etc. gets stuck at entrance to the filter and also on the other side of the filter and BTW the filter needs to be washed about once a month because the filter screen gets covered with something. When we had the repairman out to repair the heating element I mentioned the filter problem and he said he heard that complaint a lot. Fix it! And thank you very much Ill decide when the clothes are dry not the dryer which 9 times out of 10 cases, the clothes arent dry and Ill decide if I want to use the wrinkle free function not the dryer which again is trying to prevent wrinkles in damp clothes. Hello, Bosch, you get wrinkles in damp clothes! Never again will we buy a Bosch product, they are the worse.

Why do I keep buying Bosch dishwashers? Because they clean well. Use the recommended detergent and rinse agent to get the optimum cleaning. Because they are quiet. Different houses. Highly recommended. Buy one that has a list price of greater than $950 USD and you will barely notice the noise.

Bosch has a pathetic customer service. We purchased a washing machine from Bajaj Electronics, Forum Mall on Friday 19/5 and it got delivered on 21/5 and since then we have been waiting for the technician to fix it but every time the guy make false promises. Its been 5 days of the purchase but no response. I would recommend to my near dears never go for Bosch appliances.

It does not seem to dry outside well inside. I leave the door open at times to help it dry out. All other dishwashers I have had, have dried out inside when the dishes were dried. The dishwasher is so quiet, I sometimes have to check to make sure it is running, even though the buttons on the front tells me it is!

I love this dishwasher as it cleans very well. It sterilizes everything. It takes 2 hrs and 40 mins to run a cycle, which seems long. I am not sure what other machines do. I love the glass shelf in that it has a special rack for wine glasses. The one draw back is the cost.

We called Bosch when our 2 1/2 year old dishwasher broke. Their service dept. had a 2 week wait so they recommended authorized service providers with Mr. Appliance at the top of the list. We called Mr. Appliance and told them of the error code displayed and requested service for a broken drain pump. They came, charged us $170 and didnt bring the part. Then they sent a $600 quote to fix the unit. I called Bosch because at this point I could buy a new dishwasher. After some back and forth they offered to pay for the part and Id pay for the labor. Mr. Appliance hadnt broken out the quote, Bosch said the part was $36. Bosch offered to call Mr. Appliance which they did but to no avail. Still a $600 job.Bosch charges a set fee ($129) then another $30 per 15 minutes. They had no information about how long it should take to install the part. They offered me 2 additional authorized repair companies. One was out of business and the other had horrendous reviews. I called an unauthorized company in my neighborhood with excellent reviews and they will do the job for $198 plus the part. Bosch refused to sell me the part or sell it to the unauthorized repair company.First of all, the unit should not break after 2 years of use by empty nesters who barely use the dishwasher. They should make a better quality product and stand by their brand with more than a free part. Secondly, Bosch needs to review their requirements for authorizing repair companies. They should consider pricing and reviews to hold these companies accountable in exchange for giving them so much business. It should not cost more than the price of a new unit to replace a common part. I will not buy another Bosch!

The dishwasher is great, dishes are clean, etc. The biggest feature though is how quiet this dishwasher is - you cannot hear it operating! We love it! Never had one this quiet. If your home is noisy due to kids, pets, technology or whatever, this is one appliance that will not contribute to the cacophony. This is the quietest dishwasher Ive ever experienced and a joy to operate. It has three shelves for one thing with the top one perfect for silverware and utensils. It works great - dishes are clean and sparkling every time... And youll never know its operating.

Our Bosch dishwasher, model #SHE43P22UC/64, has so far had no issues cleaning but we have had to replace the plastic control panel 3 times and it is broke again. Apparently, opening the dishwasher is too much for it to handle and it continually cracks and pulls off of the dishwasher. Have had to tape it together for right now because the cost of repairing it again is just too costly for the labor and service call. Will never buy a Bosch again. They arent worth the extreme expense and they dont stand by their products nor do they respond to complaints.

I would vote a bit higher. The dishwasher works OK but the outside stainless steel door has horrible dark gray marks coming out all over it. Some folks may not care what the outside looks like, not for the price of this dishwasher not holding up a year is ridiculous. I have a Whirlpool refrigerator that is 6 years old and no marks at all. I called and Bosch would charge starting off around $200 to just come out to fix. Nope never buy a Bosch if you care how long the product appearance will last.

Purchase Bosch Refrigerator B22CT80SNS. Did not work out of box. Repairman added coolant and worked for about 10 days. When refrigerator quit cooling repairman determined coolant leak inside of refrigerator and non-repairable and Bosch was to replace. When I called them in a week to see why I had not heard anything they said that they were no longer making that model and had no comparable model to give me so would in 4 to 6 weeks come out and pickup non-working new refrigerator and issue me a refund check. Of course by that time will have been without a working refrigerator for over 2 months. Also, I had a kitchen remodel done based on all new Bosch appliances, two of which had cosmetic damage in addition to non-working refrigerator upon delivery. So now even though Bosch cannot provide me with a refrigerator, I have other Bosch products that they will not take back so after a $50,000 plus kitchen renovation I will have mixed brands of appliances in my Kitchen with un-matching handles/hardware. I asked if Bosch would just take all of their appliance back and provide refund and I could start over with a brand that could provide a working refrigerator of course they refused. NEVER BUY BOSCH PRODUCTS.

I absolutely love my Bosch oven! We have had it for a few years now, (probably longer than I realize), but this oven is the perfect size and while it is modern in style it was easy to figure out and so does get used! I would recommend a Bosch to anyone looking for a great oven!

My Bosch dryer is about 4 years old. A little plastic/nylon 1 part broke, and now the door will not fasten. I called Bosch, expected the price to be as high as $7-$10. Surprise - the part is $30.80! I expect more from a company that charges over $1,000 for an appliance. Very disappointed in Bosch products and in Bosch customer service. Quite angry at myself for believing a top-of-the-line appliance would be top-of-the-line performance and durability.

From the first day of unwrapping the dishwasher it had an awkward smell. After initiating use the smell worsened which led me to calling Bosch since it was under warranty, I explained that there was a really bad smell and while cleaning the filter notice that a small amount of water remained after each use. I assumed there was a drainage problem hence keeping water which would cause the smell.The customer rep was rude from the beginning and initially told me there was nothing they could do, after hashing it out she confirmed it was under warranty and scheduled a technician to come out. The tech checked it said it was running perfectly and that it is normal for a small amount of water to remain at the bottom. He told me to use liquid instead of powder or the small pacs. I have bought dishwasher cleaner, rinsed it with vinegar, Clorox and still it smells awful. I have another home and many friends with dishwashers and despite any reason they do not smell as much as mine... I am so unhappy. I hate using it, secondly it does not clean well. I am going to try to inquire about a refund. I will never buy a Bosch product of any kind for any of my homes. My Bosch dishwasher was purchased from Best Buy.

Have a Bosch Refrig./Freezer just over one year since purchase. Call for service as freezer would not keep food frozen. Waited for repairman for 7 days. He came and said we needed new Temp sender and fuse ($100). Labor ($233) in advance. Would be back to fix in ten days. After 24 hours, the freezer does not work and now refrigerator is losing temp. as well. I requested emergency help as wife just had emergency Detached Retina Surgery and now home. We are both 70 years old. I have all Bosch appliances including: DW, WD, STOVE, MICRO. Never had problems before with any. I am going to call my lawyer and write a claim with the BBB. This is the worst Quality Assurance I have ever seen and the technicians do not have the training on this equipment to fix or repair problems.Updated on 08/02/2015: Call Sears to repair 2-year old Bosch unit which was not cool enough. They came and in 5 mins said I needed 2 parts @ $100/10 days to get parts and $250 labor, all in advance. But when they installed, the Bosch Refrig/Freezer did not work. The service people are not trained and Bosch was no help. I would never recommend Bosch to anyone from now on.

Im a real estate developer. Ive put Bosch appliances in homes Ive sold and my personal residence. Dont be fooled by the Bosch name. The product is cheap, easily malfunctions, lacks longevity and doesnt work properly. To top it off the customer service representatives are rude and somewhat arrogant. I would rather wash my dishes in the rain, cook my meals on rocks and sticks and freeze my food using store bought ice rather than buy Bosch appliances again!

Nine months ago, we renovated our kitchen which included purchase of a Bosch dishwasher, SHX4AT75UC/14. I read about this dishwasher on the Consumer Report website. I couldnt disagree any more with CR. This dishwasher does a terrible job in cleaning dishes. There is almost always food residue on cups and silverware. I use a brand name soap and regularly fill the rinse agent reservoir. Bosch advertises this machine as a quiet. Its no more quiet than any dishwasher Ive ever had. Steer clear of Bosch - I will never purchase anything from this company again.

I purchased a Bosch dishwasher in March 2011. It is model SHE43P25UC/64. The 2 plastic brackets which attach the control panel (also used as the handle) to the door have both cracked. My usage is typical for a household of 2 people so there was no excessive use here. The cracked brackets now cause the control panel to pull away from the front door when the dishwasher is opened.I took the front door panel off by removing the side screws (not the top screws) and I removed the broken brackets by unscrewing them at the tabs. I rough sanded the plastic at the cracks and applied Loctite Epoxy Plastic Bonder (3450 PSI) to the broken tabs and reassembled. I made sure the glued bracket lined up with the screw holes and manually pressed the control panel inward for 10 minutes to set the bonding agent. I then installed the bracket screws loosely and let the unit sit undisturbed for about 12 hours. Then I tightened the screws and reattached the front door panel. Its been 2 weeks and so far it had held in place. Since the Loctite claims to fuse the plastic, Im hoping this will last a while. I had searched the web for this issue and couldnt find a hit so Im posting this here in hopes that someone experiencing a similar issue can find this.

Bosch provided me a the worst service experience of my life! After less than 3 years the ice maker in my refrigerator/freezer stopped working. I contacted customer service and no one answered, so I went online and made a request for service. I got a call back 5 days later at which time I was told they couldn’t make an appointment because there was a systems problem and I should call back. That should have clued me of what was to come. Service was finally sent out after waiting more than a month for an open appointment. When service arrived they checked my water dispenser and told me my ice maker needed to be replaced. So I agreed and was told the new part needed to be ordered by me.I ordered the replacement ice maker and it was not available due to back order for more than 3 months! That’s ridiculous! Finally the part was available and service came out and told me the unit didn’t need replacing. It was just the “fill“ arm needed replacing. THIS WAS THE SAME TECHNICIAN THAT INITIALLY DIAGNOSED THE PROBLEM 4 MONTHS EARLIER! After which the service rep said it was fixed. Needless to say it was not fixed and then I rescheduled a service call. When the unit was in fact replaced by a different tech. And I was charge almost $500 for the privilege of waiting 4 months for replacing an ice maker that I suspect, never needed it to begin with. I will never buy a Bosch appliance and I am telling everyone I know to do the same.

Our Bosch is perfectly silent while it washes. It reliably does a very good job of cleaning everything. Our only disappointment is that a spring mechanism came loose in the door causing it to flop down.

Purchased new in 2004. Main range burner (right front) never did feel right, rough to turn and if you put it to the wrong spot (nice light simmer), it would go out, but the gas would still run. New Years Eve 2007, the oven burner quit at about 3:00 in the afternoon, part way thru cooking a massive prime rib roast. The electric starter came on and glowed, the gas valve opened but the oven burner wouldnt light. Phoned the dealer (Midland Appliances) and asked them for help, they told me that they could have someone out in about two weeks. Since I was in the middle of preparing a dinner for 10, I finished the roast on the BBQ. It didnt turn out that well, since its hard to cook outside at -20C. Took it all apart the next day and determined that the orifice was plugged/blocked so I cleaned it out with a needle file. About once or twice per year, ever since, same problem. Orifice fouled, and the gas doesnt flow. Eventually the electric starter failed, so I replaced it. Had to order from an outside vendor, as per manufacturer website. Part was delivered, oven back in operation, regular orifice cleanings (and failed meals) continued.In 2011, the main range burner finally failed. It was on and when I tried to turn it down, something broke internally on the shaft. Had to shut the gas off to the entire unit, because the valve wouldnt close. So we are without oven or range. No parts available in our city, again, so I had to order from the outside vendor and have shipped. Five days total without an oven or range top. Many meals outside of the home and many take out meals delivered. New valve installed and the same rough feeling as the original valve. I am probably going to have to replace it again in a few years.November 29, 2013 my wife calls me at work, oven not coming on again. Okay, have to pull the oven out again and clean the orifice, I guess?? Well not this time, now the valve for the baking half of the oven has failed. Electric starter comes on, voltage changes to the valve, but the valve doesnt open. Order the valve ($161) from the outside vendor, four days later it arrives, two hours to install and the oven is back in operation.December 21, 2013 (yesterday) and were having family for early Christmas dinner. About 1:00PM, I turned the oven on to start our turkey and the electric starter glows but the gas valve doesnt open. I hear the solenoid for the starter click and it glows and about a minute later I should hear the valve for the gas open but I dont. Turkey is back in fridge, called the local Chinese take out place for ($185) worth of food. I will pull it apart again on Wednesday (Christmas day) but I suspect that the (new) valve is defective. And on, and on, it goes.Other observations: Well the fit and finish on the visible parts of the oven are quite nice, the guts of it are a mess. Screws dont line up with hole, many are stripped or over tightened. The sheet metal is of the lightest gauge possible and often wires are installed and poorly secured. The adjustable legs dont secure very well and as a result every-time you move the unit, it has to be re-leveled. The unit appears to be made in Mexico, and the range valve was also Mexican made, so I guess its goodbye to German quality.Long and short, this range has been very problematic and I will NEVER buy another Bosch appliance, small or large. And since I am a vengeful sort, I will probably not buy/install Bosch vehicle (starters, alternators) parts either.

We owned a Sears Kenmore dishwasher for 10 years until we decided to upgrade to a Bosch when we remodeled our kitchen. What a mistake. The Bosch stinks. When you open the door it smells up the whole kitchen. My husband has called about this & been given instructions which have not stopped the smell. Now the dishwashing liquid dispenser does not open during cleaning. He has also called about this. They said to just put it in bottom! I would never recommend Bosch products & will never buy one again. I gave it 1 star because I had to. I would really give it no stars.

Worst customer service! I had an appointment yesterday for my washer and the technician was supposed to call me the night before or morning of the appointment to give me a two hour window. My appointment was in the window of 8-12. I have taken a half day off to be there. No one called. I then called customer service at Bosch and was on hold for 25 minutes just to get disconnected. I called again and was on hold for another 25 minutes. The representative said the technician had an emergency. She put me on with her supervisor who said she was sorry and scheduled me for the next day for a window of 8-5. She said Bosch should have notified me and stated she understood my frustration and admitted over and over that this was their fault. She then states the technician would call me with a two hour window that night or the next morning. She promised I would get a call this time.Next morning arrives, yes I had to take the day off, and technician did not call the night before or morning of. I called customer service and was on hold for 30 minutes. She calls the technician, on hold for another 15 minutes, to give me the two hour window from 12-2 pm. I waiting and waiting... I then get a call close to 1:30 that he showed up and left because my building wanted to see his ID and he refused to give it to them. Ok, I get that, but why did he leave without calling me directly. Why have a call center call me?I told the call center I can let him up if he had called me directly. She said no he is not coming and wont come back. She gives me another company she has looked into that can come and fix my washing machine. I called them and they say they do not service Chicago and they are 2 1/2 hours away and they get calls from Bosch all the time and they tell them over and over that they do not service Chicago. I go down to my building to ask why they didnt call me and both the front desk and security said no one from Bosch has been there. The desk always calls if there is an issue. They cannot lie!I call customer service again on hold for 25 minutes and got disconnected. Called again and on hold for 25 minutes and finally someone gets on the phone. She says she is calling the technician right then. Im on hold for 15 minutes and then I get disconnected. I call again and on hold for 25 minutes and the rep says he has to put me on hold... on hold for another 20 minutes for him to say the technician didnt want to show his ID, so left. All this has been explained and in the notes... I said I want to speak with a supervisor, because the day prior the supervisor was very apologetic. Supervisor Ray gets on the phone. He says there is nothing he can do. Only reschedule me for November 10th-- two weeks from today or give me a third party number, which didnt work before. He was very rude and would not help in any way. He did care about all I went through and how I already took 1 1/2 days off from work.Again, the technician lied about coming, but Ray did not care. Why didnt he have someone else service my machine or yet, make him come back? He refused to do anything about. He never apologized until I said you are not even sorry. He tone of voice was awful. I asked to speak with his manager and he said there was no one above him. Hard to believe... I cannot believe how unprofessional he was. It was truly the worst customer service I have ever experienced. Ray the supervisor and the technician should not be employed by Bosch.

The control board went out on a 3 year old dishwasher SHX46A05, 5 year warranty. We were denied warranty service unless we paid a company to come out, test the unit, then pay them again to come out with the replacement part. I figured out what was wrong in 1/2 hour reading online. I offered to send them the defective part and they could test it at Bosch and save us $100s. They refused, denying us warranty coverage on the parts unless we payed labor.

The Bosch HMV5053U01 is beautifully designed. It was selected to match my induction range. Relatively easy to use, not too many buttons, though how the defrost works is not that intuitive. Not sure of the price/value as I had bought it over a year ago, just remember it was not inexpensive.

This dishwasher is so quiet I often don’t know it’s running. If it wasn’t for the red light that shines on the floor to let me know. I wouldn’t!! I love it. I like that it has adjustable racks and a third upper rack where I put sharp knives so my dogs don’t get hurt if they lick the dirty dishes. Dishes come out clean and shiny.

Yes, mine is a funny one. Like many others, I have a Bosch Nexx washing machine which was bought on 9/08 for $750.00. The door latch overheated. That is a $50.00 part. After replacing, I found that it had blown the control panel. That is a $400.00 part. Finally, the tally to fix all including labor is $600.00! Isnt that a joke? Ive been telling all my friends this funny joke. For some reason they dont laugh.

We paid $645.44 for a Bosch Microwave that doesnt work out of the box. The top of the microwave burned my husband trying to unplug it before it burned the house down. Bosch Customer Service says its their policy not to replace it with a microwave that functions as advertised, and isnt a hazard to the family. The microwave says “Made in China” on it. We paid extra for a Bosch thinking it would work. We will never do that again.