I like this stove and the way the burners are located. When I spill, its easily cleaned up and doesnt leak down into the stove or burners.

Only place in the country that would sell me a Bosch system direct. Thanks! Shipping was fast, unit arrived in perfect shape. Can't comment on the system yet but feature wise it beats everything else for the price.

When we went shopping for a dishwasher, we want that first of all got the dishes clean without rinsing and it had to be quiet. We bought a Bosch and my friends & family can’t believe how well it works. It’s fantastic. It gets everything so clean and we forget it’s running because it is so quiet. We recommend it to everyone who comes over.

I have one Bosch fridge which Ive been using from 11-12-2008. Last year December, it was giving me a problem, it wasnt cooling at all and the door became rusty. I have make a report to Bosch Malaysia service but no service at all! I want to know if its fair for the consumer? Or, is your service at Malaysia like that? Is after sales no service at all?

For such an expensive dishwasher it is horrible - it doesnt clean and it doesnt dry no matter how you stack the dishes, what soap or drying agent you use!

I love everything about this dishwasher, especially how unbelievably quiet this is when its on. I would buy this dishwasher again. It cleans wonderfully & is very easy to use.

Purchased Bosch side by side 2 years ago from Lowe’s. It worked fine until 2 days ago when several things at once broke. We periodically pull the unit and clean and remove dust. It is never over packed and in ONLY 2 years it breaks down. I got rid of a 15 year old Panasonic refrigerator that worked for a so called high end one. Leave Bosch alone!

I bought this dishwasher based on customer reviews. I like the washing performance of this dishwasher, and the lighted controls…especially that it tells me how many minutes are left on the chosen cycle and when it is finished. It is also very quiet. There is one thing that frustrates me and that is the design of the lower rack. The tines are placed so that it can accommodate 12 place settings (according to the instruction manual). Few, if any, people have need for this on a daily basis. What is needed for families is capacity for place settings combined with serving bowls, mixing bowls, and cooking utensils. However, the tines are positioned so that this is very difficult and requires running the dishwasher more frequently or doing more hand washing. (My previous dishwasher was much more accommodating of a variety of dishes and pans.)I wrote a letter to the manufacturer with my concerns and asked if there is an alternative bottom rack. I got a callback but was unavailable. The message was that they would call back. Never happened. I called the number in the instruction book twice, each time the representative said she would have another person call me back...never happened. I thought Bosch was a top of the line brand and expected better service than this. At this point I would never recommend this brand to anyone. Model SHEM63W56N/13.

I am a plumber in Sydney. I always recommended Bosch or Smeg dishwashers to customers when doing kitchen renovations I used to have a Smeg dishwasher which was very user friendly then I changed to Bosch which is my biggest downfall in appliance selection & recommendations, since having it I have found: #1. It not washes soap off properly & we were told not to use the finish tablets. #2. Racking system bottom rack loses wheels all the time & top & bottom racks folds & doesnt hold dishes properly. #3. Faults with drainage system always happening & I always need to reset system holding start button down 10 sec #4. Now it has a fault E15 flashing & drain continues to drain - I even payed for extended warranty which doesnt cover much not happy. I thought Bosch had a much much much better quality dishwasher than this.

Absolutely love this stove. I use the convection more than anything because it seems to cook more quickly and food tastes better on this function. The stove top definitely heats up even on low knobs so be careful! Always start stovetop on lower settings especially if you have expensive pots and pans! When you are cooking in oven, be sure to press Kitchen Timer and not Oven Timer or the oven will automatically turn off after your done cooking which is nice but I always use Kitchen Timer button so that I don’t have to keep reheating the oven if I am cooking more than one dish or if I need to continue to time items on stove top. The depth for dishes is larger than my last stove but not as wide no complaints but just depends on what size pans your using. I love it!

I love my new very quiet Bosch dishwasher, but since I bought the lowest priced model I thought that was why I wasnt getting the best clean glasses and dishes. I contacted Bosch and they sent out a local repair guy. He discovered that water had been pooling under my dishwasher which could have been very damaging to my home. He ordered a complete replacement from Bosch. That was almost a month ago, and since then I have had to initiate all phone calls to see when my new dishwasher will come. Yesterday I spoke with a supervisor who was very condescending and with a sickly sweet tone told me it will be at least another 10 days before any action is taken because that is just their process, and then she cut off the conversation. I dont really know if I will get the new dishwasher after the way she abruptly cut me off.

Have had two. Each lasts about 10 years. Very quiet, and does a good job of cleaning dishes. Main issue has been unreliability of various pumps. Otherwise theyve been durable. Theyre relatively pricey.

Model 9000356727 rev c purchased last year as a replacement. Does not wash dishes clean and dishes are sopping with completed cycle. Machine is so close to the floor one has to kneel to fill the washer. Would never purchase this machine again.

I had three repairmen come out, and they all verified the problem. Each gave me different instructions: dishes should be put in when they are dirty, dishes should be put in when they are clean, use vinegar in the rinse cycle. One repairman spent 20 minutes vacuuming the suds out. I am a disabled senior citizen and a dishwasher is important to me. I cant hand rinse everything every time the the cycle is done! I had to send a picture of the problem. I guess Bosch doesnt trust its repairmen.

I purchased a Bosch Dishwasher (i.e. total cost $$857.98) which was installed in Dec 2017. About 3 weeks ago I was receiving error messages as well as the machine skipping cycles and stopped. Given that one of the error messages was E24 the Bosch authorized repairer wanted to order a pump for the machine to save me from minimizing the number of trips he would need to be made. May I add the service charge would have been $180, labor and parts extra given that the pump was outside of the warranty. After ordering the pump, I receive a message that the pump is in. But of course it was the wrong pump. I will not bore you with the details of the story but after a lengthy conversation, I told this company to NOT come at all and will find another Bosch authorized dealer. Well, I did, he promised to come, waited for him and he never showed up, did not call even though I left several voice mails, etc. Bosch kept saying we need a diagnosis but it sure is difficult if there own people do not show up as promised or have excuses about the wrong pump being ordered, etc.I provided all the detailed information that Bosch wanted. This evening I received an email from them telling me a decision had been. I doubt if this case was escalated to management as I requested. I called Bosch (25 minute wait) to find out what the decision would be given that they emailed me and said decisions cannot be provided by email or voicemail. The Bosch rep said they were going to do a big favor and as a 1-time courtesy provide the parts but I still would be responsible for the service call and labor. BTW, the issue in all likelihood is a control panel which has a 5-year warranty. Or in other words they did nothing except to ensure that I will never purchase a Bosch appliance again. If there would have been a pump issue the retail price is $30.05. Such an offer from Bosch. Bosch service providers are few and far between. And from my experience they are totally incompetent. Bosch sold me a lemon of a dishwasher and has failed to provide any type of concern for their customer.

We bought a new townhome in with new Bosch appliances in Nov 2013. Someone said the appliances were high end. For the past 6 months the microwave has tripped the circuit breaker upon opening the door. So much for high end. We called an appliance company who charged $129 just for driving to our house. After nearly two hours, and speaking to a Bosch technician, the appliance tech said we need a new board for a total of $315, parts and labor! WHY DID IT BREAK DOWN AFTER ONLY TWO YEARS?!! I could have bought a cheaper Walmart microwave that would still be working right now. Bosch needs to make better appliances or extend their crappy one-year warranty! No wonder the warranty is only good for one year and doesnt cover circuit boards!

I have had my electric glass cooktop since 2010 and have been very pleased. Never had a repair. It has an integrated Power Start feature which heats the element quickly to the highest power and then resets it to the continuous cooking setting picked. I guess like a gas stove would be. Another great feature is the Auto Chef that works with a pan that came with it, on one element. This sensor controls the temp of the pan, heating up only when necessary and prevents burning, but does do frying!

I have had to pay for 6 service calls on a Bosh washer which I researched and everyone has the same problem as I have with there washer. I refuse to put another penny in this lemon! Please help me.

I bought a Bosch dishwasher and soon after the warranty expired, the plumbing in the dishwasher, not my house or the feed to the dishwasher, leaked and ruined my expensive wood floor in my kitchen and dining room. In addition, the water leaked down into the basement and destroyed the ceiling, walls, and carpet. No-Leak technology that Bosch markets is all a lie and **. Dont waste your hard-earned money. BUY AMERICAN!!!

This is my third front loader, and without a doubt, the best. It is silent, efficient, and everything comes out clean. Only complaint would be the marks on the rubber seal. I cleaned it every time I used the machine and left the door open but still got marks.

I purchased my first Bosch appliance (dishwasher) on 6/1/17 after making note of an Installation Rebate offer from Bosch via a Bosch Visa Prepaid Card. The stated purchase date was required to be between 5/17/17 and 6/7/17, which it was. I immediately completed the rebate form even though the latest required postmark must be by 7/7/17 (over a month away). They promised reimbursement within 8 weeks and gave a website and phone number to check its status. After 4 1/2 weeks I received a typed response from Bosch saying that they were unable to process the request because it did not meet the cash register receipt requirement (not dated within the time period designated for this offer). I immediately contacted Lowes, where I purchased the dishwasher. I spoke with the manager on duty and showed him the copies of the rebated offer, register receipt, response from Bosch, etc. The manager on duty phoned Bosch rebates directly and verified that the date on the receipt was within the required date range. He told me that Bosch claimed that the month of 6 looked like a 5. We found this to be strange because it was obvious to both of us that it was a 6 for June. It was/could also be verified by the date on my charge card. If one person was in doubt, due to poor eyesight, they could of easily asked someone else or used a magnifying glass; which shouldnt of been necessary. Anyway, the Lowes manager spoke with Bosch that it was the correct date, and that they would immediately process the rebate. The Lowes manager said I should receive it within 2 weeks. After 2 1/2 weeks I checked their website for my rebate status. It recognized my information and gave me a tracking number; plus stated I had to allow more time. Two more weeks later, I had still not received it (4 1/2 weeks after the Lowes managers phone call, and 9 weeks after purchase). I checked the website again for status. This time it never recognized my name/address (even though I had also completed warranty information on 6/20/17 after 6/18/17 installation). It never recognized my tracking number that it gave me 2 weeks earlier; and when I called their phone number, it never recognized my phone number. They had now lost all of my information (or so they claimed). I (we) both thought their first excuse was inexcusable, but possibly a mistake; but after the 2nd 4 1/2 week period it gives every appearance of being a scam (intentional). I no longer believe they intend to honor their rebate offers, and just expect most consumers to forget about it, not care about it, neglect to make copies before sent in, etc.; and just pocket the savings (this time for $145).

Purchased dishwasher 11 months ago and displayed error code E20. Bosch dispatched local tech who determined it needed over $600 in parts to repair. Tech also indicated they had absolutely no knowledge of how to repair a Bosch. Called customer support to ask why they wouldnt just replace since retail on the unit is only $800. They indicated they want to give it a shot with the tech. So now a tech with no experience is going to completely take apart a dishwasher in my home and hopefully it doesnt leak and destroy my house after hes done. Customer service was extremely unprofessional and rude. Stay away from Bosch. While they may have a record of low repairs. If you do have an issue they dont stand behind their product.

The refrigerator was brand new and a near out of box failure, working less than 24 hours. On 4/23/15 When I first contacted Bosch, the care rep advised the first available appointment was 8 days later, May 1st between 12-5. When my husband called, frustrated, to see if there was any earlier availability for someone to come out, there was nothing in the system. The next earliest time became 4/28, where the technician found it needs a new main board and inverter. I have gone back to Goedekers Appliances, where I bought this thing asking that they pick it up, refund my money and I will buy something else. They maintain I must work through Bosch. Bosch on the other hand, called me once to promise a decision by last Friday (5/1/15) and never called me back. We have medications for family members that must be refrigerated not to mention the substantial loss in food that spoiled. None of this apparently matters. I had to threaten spreading the news, going to the press, Facebooking my story to finally get to a supervisor. I think when one has an out of box failure, it is reasonable to expect that someone will be out within the week to resolve any and all issues, whether that be a full replacement of the fridge, a loaner fridge or what have you. As this circus has taken this long with my having to stop my work day to project manage Bosch for status, what I had been asking for since 4/28/15 is either a full complete refund or a brand new Fridge. Being ignored thusly, today, I demanded a full refund from Bosch and for them to get this thing out of my kitchen by COB today. Suddenly now they can get a technician out today! I said yes, get your tech out here to take this fridge and provide me a full refund. Your time to repair this thing has passed. Get it out of my kitchen. And I hung up on ** supervisor in customer care at Bosch 800-944-2904. So he called me back, confirmed my name and hung up on me! NOW THAT IS GREAT CUSTOMER CARE!!! When I buy most anything, even a car, within 24 hours, I can get a full refund. If I buy a bad pair of pants, I get better service. Very angry.

I at first liked this washer then several problems. One, the moldy smell inside required the door to be left open to avoid a stench. I got used to that, though constantly had to wipe the gaskets out and clean the inside door and gaskets. Then a couple of years ago, 8 years after I bought it, the housing near the dials developed a small crack. I called customer service and received no satisfaction.I called again in August this year, obtained a file number for my complaint, but they wanted me to get a Bosch repair person and pay them to diagnose the problem, which was evident from the picture below, as a crack. This was not due to operator error or misuse. We are a retired couple, dont take in laundry (!) and it is kept on the first living floor of our heated and air conditioned house. I have seen other complaints of these issues online, so I know were not alone. I wish I had kept my 29 year old Maytag and replaced the pump instead of buying this set. Dont buy Bosch!

This is the third Bosch dishwasher I have owned. They have all been quiet, efficient, reliable and well priced for a better quality brand. Racks are graphite, so no rusting, and interior is stainless steel for quiet operation. I would not think about purchasing any other brand now.

I bought a washer/dryer from Teds appliance, both are Bosch. I have had nothing but trouble with them. I believe I narrowed it down to the washer. It decolorizes, tears, and leaves oil marks on the laundry. It moves across the floor and smells like a sewer. Brand new items look 10 years old. Bosch wont do anything since the diagnostic found nothing. They will not compensate in any way, and I am being forced to buy a new washer.

When my Bosch dishwasher was 4 years old a safety recall was done at no charge. I had a similar problem again four more years later and called their customer help line to see what it would cost to have a service technician check it out. When I gave them my serial number and explained the problem I was having the representative said it may be the same problem as previous and as it was safety related there would be no charge. Their rate at the time was in excess of $100.00 per hour. I explained to the rep that I did not want to pay that much if there was a possibility it was not the same problem. She assured me that there would be no charge for the diagnosis. The repairman came and found that the electrical connection to the unit had shorted. He installed a new wire connector at no charge even though it was no fault of their product.It has been working fine since then and is now ten year old, but when it does finally die I will definitely buy another Bosch dishwasher. Their product and service has far exceeded my expectations.

Was remodeling my kitchen and wanted to date my appliances. Did research and came up with Bosch as a number one brand. It is not. You know the commercial, if you have to rinse the dishes what does a dishwasher do? Well, that’s this dishwasher. It takes just over 2 hours to do a normal cycle and still I’m rewashing by hand. I thought it maybe the detergent I use so switched, nope. I wish I stayed with my OLD Maytag! I gave it 2 stars because it is very quiet. I wish I could change it, but not willing to be out $900 bucks.

Our experience with Bosch appliances has been mixed but disappointing. First, the first cooktop delivered during a remodel would not function as soon as installed. This resulted in a multi-week delay in the remodel. Next, the microwave failed within a year of installation and then again within another year. We have paid more than $300 in repairs so far. Finally, with regard to business, we were promised a substantial rebate if we installed 3 or more appliances. We installed 4 but have not yet received the rebate. We have been pestering the dealer repeatedly for about 2 years now with no satisfaction. I will never again purchase a Bosch product.

Bosch dishwashers have a upper spray arm that often falls off. They have a small easy to lose plug that holds it on. They will not let you just replace the plug or as a courtesy send you one. They force you to buy a new spray arm. You would think that this company would want to back up their products and replace a small plug at the cost of losing future customers. They do not care once you purchase their product but look for more ways to get more money. Very disappointed.

Have had this fridge for less than a year. Have called multiple times as things are freezing in fridge. Repair came out....but wouldnt install part needed until I sent images AGAIN and this time a video. They still say they are speaking with engineers. REALLY?!! Now more freezing...Im done...Should have bought a GE Profile.

I purchased a Bosch front loader washer about a year-and-a-half ago. Since then I have had a service technician at my house no less than 7X and I have also replaced a part on my own. The part I replaced which was shipped from the Bosch company was deemed faulty by the technician that came to re-replace the part. I have had several parts fail on this machine. I am extremely displeased with the companys lack of concern, accountability and action in this matter. Even as I write this review I am listening to the lock on my washer click in and out. Hopefully it will land on unlock and I can get my clothing from it.

I love how quiet my Bosch dishwasher is. This is my second one. I had one in a previous house. The only thing I am disappointed about is that the rinse agent seems to stay on my glasses. If I opt not to put rinse agent in my dishwasher a light stay illuminated.

I have been using Bosch Dishwashers since 1986. I purchased my first Bosch Dishwasher while living in Rauenberg Germany. Had no problem with the machine. On my return to Canada in 1993 I kept the machine, had to have a 220 line installed in house to use machine. In 2013 decided to buy another Bosch machine. I quickly found out there is a difference in quality of machines made in Germany than the ones in North America. I have had nothing but problems with my new Bosch Model SHE3ARF2UC/08 SilencePlus 50 dBA. Every month once or twice a month the machine would not drain. Saying blockage of drain. Dishes are washed off prior to been placed in machine. Problem still persisting. This is a regular problem with this machine. Time to look for another brand. Had enough of this problem. Costly.

I purchased a Bosch washing machine 2 years ago for my summer residence, have probably used it not more than 20 times and it doesnt work. The motor control unit needs to be replaced. I called Bosch and they informed me that they cannot help me since a Bosch certified repair man has not diagnosed the problem. I informed him that there are no certified Bosch repair men in my area which he confirmed!! But he cannot help me since a Bosch repair man has to diagnose the problem (and will charge me a service fee since the machine is not under warranty!). I told him two repair men looked at the machine and one called Bosch and confirmed that it is the motor control unit and I saw the part, it looks fried!! He informed me once again he cannot help me since they werent certified!! I should have bought a Whirlpool machine; at least with Whirlpool, the parts are cheaper and my husband has repaired my Whirlpool washer with the help of YOUTUBE! There are no YOUTUBE videos on how to replace a Bosch motor control unit. I would not purchase a Bosch appliance again!!

We bought the Bosch Gas Range Model#HGS3053UC09. Now the control/display panel is complete dead. The circuit board needs to be replaced. This is the second issue with this stove. Within the first two months, one of the burners was replaced. We bought 4 Bosch Appliances in February 2012 at Pacific Sales, 3 out of 4 had problems. Stove 2 problems so far. Microwave blew up and caught fire within a week. It was replaced since it was under warranty. Refrigerator - ice maker stopped working. NEVER, EVER again will we buy a Bosch product. BEWARE.

I had some issues with the fridge, it wouldn’t cool and also the water dispenser stopped working. The technician came on a number of occasions to figure out what the issue was, of course all at a cost to me. He thought he figured out why it wasn’t cooling and replaced the fan. He told me to purchase a triple valve from Bosch and that should fix my water dispensing issue. So I ordered online straight away. After a few days the item arrived, but I had also noticed that the internal temp inside the fridge didn’t go below 20 degrees Celsius. I decided enough was enough, spent so much on this technician and yet nothing, so I went out and purchased a new fridge. I contacted Bosch and explained the situation, and seek a refund on this triple Valve, technician labor cost as well as the cost for the new fan he had installed because the fridge clearly isn’t going to work. Till now it is still under review. As for the triple valve I sent it back to Bosch at their request (after again explaining to sales why I no longer want the item) at my own expense and yet they still charged me a ‘restocking fee’. I told them I only purchased it at the advice of the technician but because he couldn’t resolve my main issue, I didn’t need it anymore. They wouldn’t budge. I will recommend anyone that is thinking about purchasing a Bosch appliance to reconsider. Their customer service is awful and their technicians don’t seem to know the product too well either.

We have had our set for 4yrs. I hate the washer. We have tried everything we could and it about knocks you over when you open the door. Mold - maybe not sure. Smell strong, makes you sick to open it. Retired-set income. saving for a new one so we have to use.

I purchased a Bosch dishwasher in January of 2014. Three months later my stainless steel silverware began to rust and glasses became cloudy. I read the manual and made some adjustment to the Jet Dry dispenser, but it made no difference. Lowes sent out two different repairmen and they could find nothing wrong. I showed them the silverware and glasses and they called Bosch. Bosch made recommendations that did not work.I contacted Bosch and they told me in order to return the dishwasher I needed the original receipt. I couldnt find it and Lowes eventually found it in their records and sent it on to Bosch. It took about 6 months working with Bosch to get to this point. It also involved several store managers. Once all the paperwork had been turned in I heard nothing from Bosch. Several weeks passed and I finally called. They told me the dishwasher would not be replaced. Instead, Lowes replaced the dishwasher. Thank you Lowes!I found the company EXTREMELY difficult to work with. I think they knew from the beginning they were not going to replace the dishwasher, but they had Lowes and me jump all kinds of hoops anyhow. I do not recommend purchasing a Bosch dishwasher. The only thing I could figure out was that something had been left inside the dishwasher causing the problem. Bosch denied this and said it couldnt happen. I replaced the Bosch with a KitchenAid. It works great and is made in America.

Our dishwasher caught on fire and we found out it was under recall. We are eligible for a 40% off rebate towards a new Bosch dishwasher. But, after 6 phone calls, I still cannot get this form (which I need when I place an order). No one can offer any help besides supposedly emailing the form again. Now Im wondering if we should even get a Bosch at all. So, we have been without a dishwasher for a week. It will be at least another week (probably 2) because the whole process involves snail mail and placing an order online.

Service and installation of the product will take long time (7 to 8 days), nobody will call until we remind them regularly. This happened to me when I bought a fridge from Bosch dealer in Bangalore. The product was delivered to me on time but the installation person came after 8 days, and suddenly my fridge got complete shut down after a week. When I called the service department they told, concern person will call you in 48 hrs but it took 6 days for a person to come after 3 emails to customer care center.

I started my claim 5 months ago & still no resolution! Bosch sent 2 different repair companies out to replace parts to our microwave (brand new unit which didnt work correctly from early on). After the repairmen changed the parts, micro still didnt work. I made numerous phone calls (thats putting it mildly!) to Bosch Customer Service advising them that since the new parts did not resolve the problem, what was their next step for me. After being put on hold many times – four times up to 20 min., I couldnt even get thru to management! They are a terrible company to deal with and I want future customers to know how they deal with you by shuffling you around instead of replacing a defective appliance.

The worst thing that can happen to a customer. We bought a refrigerator and after that followed a string of pathetic services. Never have the workers been on time. Our fridge stopped cooling. We lodged a complaint and what do they do. NOTHING. ABSOLUTELY NOTHING!!!! They tell us that they cant do anything about it. They expect us to wait for a freaking 5 days till they get the parts. Shut down the company!!!! You guys are better off somewhere else.

3 year old ceramic cooktop has cracked in 3 different areas. No trauma or excessive use- just a retired couple that occasionally cook. Bosch will NOT even entertain accepting responsibility, will not even converse or review the complaint. BUYER BEWARE. Also, I have a Bosch dishwasher that I will never even use because it stinks, takes too long for all cycles, and doesnt do a good job. This is a replacement for the first one that didnt work properly. I will never buy Bosch again & will vigorously persuade others not to.

The control module failed and the motor burned up on the Axxis Washer. Total repair cost was $700.00. The repair technician was shocked at the amount of soot and black carbon inside the washer body, and he commented, You are lucky you didnt have a fire. Extensive emails with Bosch finally elicited a response: Tough and have a nice day. Bosch appliances are overpriced and do not deliver the quality nor reliability they represent in their brand. I would never buy again nor recommend it to my worst enemy. Simply put, in German, with Bosch: Alles immer schiesse. Buy domestic. Its cheaper to replace a domestic unit than repair a Bosch.

I do not have whether anyone managed to get help in France or in Cyprus for Bosch appliances? Trying to contact them, for both fridge and stove problems, to no avail. The French number is out of date and the Cypriot one does not exist. Bosch only wants to sell but does not seem to be willing to keep their customers in the long-run. Lesson duly learned and the word will be spread.

I purchased a wonderful dishwasher. It was brand new and with an extended warranty. After 3 cycles, my dishwasher quit registering commands from the control panel. We called Bosch for a services technician. The service technician came 2 weeks after to diagnose the problem. It took another 3 weeks for the parts to arrive. He then said it could not be fixed. The service technician will not call us back and Bosch keeps adding comments to our file. Its been months since we had a working dishwasher. Bosch stated that they need the unresponsive service technician to call us. The store we purchased it from will not take it back because Bosch will not give us a confirmation code. Its been extremely frustrating with no remedy in sight.

We purchased a new Bosch built-in dishwasher in December to replace our 13 year old GE profile dishwasher. The GE worked great but the gaskets needed replacing $120. Each. So I decided to buy a new Bosch, what a mistake. I called Home Depot and they said they would have taken it back however I would have to pay my plumber to take it out, return it to store and pay him to re-install it. Well, that didnt happen... When I then called Bosch and complained about new Bosch dishwasher that (Didnt clean dishes or silverware) and (smelled awful) the young lady said my plumber must not have installed a trap (wrong). And never addressed the dirty dishes in and dirty dishes out!!!! My wife and I hate this machine and if this company doesnt rectify it for us no one in our family will ever use this product again (Sales come from consumers, referrals come from consumers, positive vs. Negative feedback also from consumers. 46 years never a problem w/ G.E...

Worst dishwasher weve ever had - does not hold many dishes as the racks are tiny. Forget about putting bowls in the lower rack, if you do you cant add plates as they bump up against each other. The lower rack falls off the track if the bottom rack is fully loaded and then you have to pick it up and try to get it back on track. The SMELL - OMG, since day one we have removed the strainer in the bottom, rinsed it and allowed it to dry in between washings - noticed an inch of water in the well at the bottom - which adds to the smell. Called repair and they simply state, Thats the design. Well let me tell you the design sucks!Never in my many, many years of owning dishwashers have I EVER dealt with a smell like this. It is embarrassing when you have company and open it as the entire kitchen ends up smelling like a TRASH HEAP! So now we buy deodorizers to keep the smell at bay, and rinse agent to help the dishwasher do its job, and detergent, and dishwasher cleaner, 4 products - unreal. Who knows maybe they are in cahoots with the manufacturers of these products (or who knows maybe they are the ones who make them - because their dishwasher SUCKS! Did I say that already?).

I ordered a $3,300 Bosch double wall oven through Lowes in Feb. 2012 in preparation for our new kitchen in our new house. The oven was installed in May 2012 and I immediately noticed a defect in the surface of the interior panel of the door of the lower oven. I called Bosch for a service tech. They gave me the name of the closest person. He and his grandson came out on May 31st and said they had never seen an oven like that before. I told them not to work on it if they did not know how. They said they could put the new part on, but they didnt even know how to take the door off the lower oven. They ended up dropping it and shattering the layers of glass in the door all over my kitchen floor. I called Bosch and they said they would send the parts for a new door and have a tech from San Antonio come out to put the new door parts together. I was without an oven door for nine (9) weeks. Parts were sent separately in about six boxes. The tech from San Antonio came and got the boxes, and we took some in too. Finally, a teenage looking boy came with the so-called newly put together door. It rattled, had a sharp edge and a gap between the interior metal panel and the glass. I told him it was not right, but he insisted it was. We had to go out of town for three months, but I called the corporate secretary and told her about the poorly put together door and she said she would make sure we got a new door when we got back home in Dec. 2012. We have called repeatedly only to be told someone would be in touch with us very soon to make the necessary repairs. They now say they wont replace the door with a new one as they have been promising. They are terrible to work with and nothing is getting done. I will never buy another Bosch product and will tell anyone I meet not to buy their products.

I have a very small dishwasher because of my space. This model is the latest model and works really well. I like the fact that there is a separate cutlery section. I am satisfied with the performance. Dishes are cleaned well if the temperature is high. The bottom and top rack dont fit tall dishes. So I would prefer a bigger dishwasher.

Unbelievably quiet for a dishwasher. I didnt believe it was on or had run the first two times I used it. It also does the dishes sparkling clear WITHOUT the Finish product. Just the normal dishwashing detergent. Rave all the time about it as I unload it. Dont know how many features are necessary to wash dishes. A rinse if I have new stuff, I just want to sterilize and the regular good wash. The short wash tended to leave the dishwasher smelling of food after even though the dishes were clean. This does not happen on the regular wash so I think it has to do with running long enough to get the food completely down the drain. This is the only drawback: it is not as big as previous dishwashers I have had and the bottom rack is not conducive to glasses and bowls mainly just plates. We use a lot of mugs and glasses and bowls, so I need the majority of the dishwasher to conform to placing these dishes safely in line. Sleek and beautiful. No buttons or lights showing anywhere except a reflection of the light onto the floor when its running, which lets me know it has begun. If Bosch would create a rack that could conform to different dish size and shape, this would be the PERFECT dishwasher of all time. It is amazing in terms of the lack of sound and the sparkling dishes.

Purchased a Bosch 500 dishwasher from Lowes in June 2020, after a few weeks something in the door broke and door when opened made a pop sound and the door fell completely to the floor! Instead of returning it to Lowes I pursued calling Bosch warranty services for in home repair. They came and replaced a rope inside the dishwasher that lowered the door. A few weeks later it broke again! Repairman came out, ordered another rope and said he would be back when part came in. Weeks later they returned and repaired it again. A couple weeks later it broke again! Repairman came and said company said to replace the rope with a roller? A couple weeks later, you guessed it, it broke again! I called Bosch and told them I wanted them to replace the dishwasher that it was ridiculously unusable! I had to wait for them to approve replacement of the dishwasher which was a few more weeks, in fact I had to call them numerous times, each time waiting an hour or more on line, then was asked to email proof of purchase which I did. Two weeks later still no response, I called again waiting over an hour on line, to be told they didnt see my email, so I made them stay on line while I resent it to them, I said I wanted to speak to management and they said no one was in the building, then I was told I would be transferred to management on the phone. After about an hour on the phone, they found my email and said I needed to wait on management to approve replacement, I said, I thought you were management, she said yes but it has to be reviewed! To try to shorten this complaint it was back I believe in October when I first called to replace this unit, it is now Jan 21 and I am still waiting. I called them today 1/9/21 and was told there was nothing on my account to update me with.

My Bosch dishwasher was recalled in October 2017 and I am still waiting for the repair person to get a power cord replacement from them. As of Dec. 19, Bosch still has power cords on back order and cannot tell me when the cord will come in. Shame on them.

Nine months ago, we renovated our kitchen which included purchase of a Bosch dishwasher, SHX4AT75UC/14. I read about this dishwasher on the Consumer Report website. I couldnt disagree any more with CR. This dishwasher does a terrible job in cleaning dishes. There is almost always food residue on cups and silverware. I use a brand name soap and regularly fill the rinse agent reservoir. Bosch advertises this machine as a quiet. Its no more quiet than any dishwasher Ive ever had. Steer clear of Bosch - I will never purchase anything from this company again.

Have had my Bosch front loader clothes washer for over 5 years. Bought it because I wanted to do my part to minimize my foot print in water usage. Yep. A pain the whole time. My saving grace on major repairs is that I bought an extended warranty thru Lowes, although theyve had trouble getting the right part from Bosch. (Certified Bosch repair is expensive and not readily available even in Houston.) Dryer has not been QUITE the pain of the washer. It does dry close really well. Just breaks down once a year and tangles your clothes.Longest wash cycle I have EVER seen... 45-60 minutes. The spin cycle works well enough, but your clothes get all tangled together, so they are more wrinkled. (So the efficiency of the dryer didnt speed up laundry duties. Dryer sits empty while I wait on the washer to finish... the opposite of washers and dryers of the past.) Right off the bat, the washer began to smell and the clothes, too. (Everyone must know this by now. Four years later, Tide comes out with a washing machine cleaner. Now the machine to clean my clothes needs a cleaner!!) Called for warranty work. Of course, they said it was MY fault. Too much detergent. NO. Wrong detergent. NO. Too large a load. NO. Too much fabric softener. NO. Well, then they say, leave it open between washes and run an empty wash with Clorox every few days. Excuse me? THIS is saving water??? Have to use a bleaching scrub and bristled brush to clean the rubber gasket around the door from the mold and mildew every couple of months, and run an empty wash to clean it before washing clothes again. (What do you think it looks like INSIDE where I cant see or reach???) So, we NEVER leave a washed load in for more than an hour, because it will need washing again.) Also run a bleach wash at least once a week (another delay), as a preventative measure, and supplement with small amount of baking soda. AND the clothes often dont smell clean. EVERY spot needs pre-treating. Towels are particularly tough to get smelling clean, and often the hand towels dont come clean in the most used areas.About every fifth wash load, the finished load is soaking wet. Since I cant tell when it malfunctioned, and if it did so with detergent in it (low sudsing detergent), I have to wash the load again. Another hour-long delay. P.S. Front loaders need to be raised, set up on a platform. Extra expense in purchase (and delivery and tax). You STILL have to lean down to drag the wet clothes out, and it locks you out (as it would have to) so you can never add a last minute item of clothing or extra cleaning product. Now, my start button is beginning to be difficult to press to start the process. AHHH! Well, I am off to read other blogs on other washers. Hubbie says GET ANOTHER WASHER! We have struggled long enough. And the Lowes warranty is expired. I will dismantle this one so that no one can ever get stuck with it.

I bought my Bosch on 3/13/2011. I began to smell an unpleasant odor a day after washing a load of dishes. It smelled like sewer. I called Bosch, they said the drain line was hooked up wrong. My husband checked and it was like they said it should be. I had the repair department from Lowes to come out. He replaced the drain hose, checked everything else and said I was good to go. He said I was using too much detergent. I did what he said about cleaning it and changed detergents and it still is smelling. I have had dishwashers for 40 years and never had this problem with any of them. Can you help me with this? I love the quietness of the Bosch, but cant live with the odor.

I recently bought all new Bosch Appliances, Double Over, Two Dishwashers and the cooktop. The Cooktop has been a disaster, was told by service company it was not installed properly, had it checked by the installer, everything done correctly, still does not ignite, called authorized servicer, said they were not allowed to do repair without go ahead from Bosch, called Bosch on the phone for an hour on hold, then talked to operator, gave me the run around would not approve...Worst service ever...

I bought this pairing tops hoping it is a good appliance. Less than 15 month and it has failed. Have extended warranty and they have made at least 6 visits and ordered multiple parts and it is still not working. It has been not working since Sept 1st week and we are more than three months without microwave. My $90 microwave bought 10 years ago is the savior compared to this piece of ** and New Leaf ** service.

We purchased a Bosch 800 Series HMB8050 Built-in Microwave on 6/2010. On 5/4/2011, their service contractor changed a blown fuse and again on 10/30/2013. We did not have to pay for these service calls or parts. It stopped working again 2 weeks later. On 12/09/2013, they come out and replaced the PC board, switch, and fan. That cost me $99.00 for the service call. Five days later, the glass plate would not stop turning and light would not turn off. Right now we have it unplugged. When we called their customer service department, they said that this is considered a new work order and that I would have to pay for all service charges and parts which could cost us up to $500.00. We paid $1,100 for the appliance and $250 to have our cabinet adjusted to fit the unit in the wall. In 2010, we also bought a Bosch wall oven and dishwasher and have had no problems with these appliances. This has been very frustrating, highly inconvenient, and very expensive. At this point, we are still trying to figure out what to do next. We either will have to pay to get it fixed or buy a new Bosch!

I purchase 4 appliances from Future Shop less than 2 years ago. The microwave has stopped working. I called Bosch who gave me the number of the approved service person. He refused to fix my appliance because it was not under warranty (although I bought a bundle 3-year warranty at the time from Future Shop which I assumed was for all appliances, turned out all BUT the microwave). The Bosch service person said he only repairs under warranty because Bosch pays him big bucks to do so and really did not service microwaves anyway! I have been in touch with Bosch now 5 times, no help! I have left messages for supervisors, 3 times. No one calls me back! I would NEVER buy Bosch again! I should have bought less expensive appliances and saved myself money and headaches. Now I have a microwave that does not work and no responses from Bosch. What a rip off!

Washer and dryer are five years old and I cant count how many times they have been serviced. I paid over two grand for Invented for Life appliances that have been nothing but repair bills for me. I will never purchase this brand again.

A hole formed in the bottom of my SS dishwasher drum. The warranty says that Bosch will replace the unit. Instead, they are just refunding the purchase price from 5 years ago, that I had gotten a really good price on. Bosch told me to take it up with Sears, where I had purchased it before. Why? Bosch did not take a loss or gain. Its their product and they should do what the warranty says. Do not buy a Bosch!

We have had dishwashers since 1974 and were always satisfied. A guarantee should not mean that after 2 years machines should start misbehaving. The baskets are rusting even though no objects that could rust were put in there. The light for the main programme failed. The on off - switch failed. We are very disappointed as the very 1st dishwasher we had from Phillips lasted for ages and we only replaced it because we moved house and had a new kitchen. Very unhappy. If you want to replace the baskets you will have paid for almost a new machine.

My new Bosch dishwasher leaves a backed-on sandy residue on items on the top rack. Always did right from the first load. Really, the cups and glasses are more usually dirtier than when they went in and need to be soaked before being rewashed by hand. I use Method tabs and Jetdry which worked great in my old Whirlpool washers. Actually the Whirlpool dishwashers left that residue when the impellers needed replacement. But this unit is new!!!

Our Bosch is perfectly silent while it washes. It reliably does a very good job of cleaning everything. Our only disappointment is that a spring mechanism came loose in the door causing it to flop down.

The convection wall oven has locked up and over heated 4 times in 6 years, once cremating a very expensive standing prime rib roast, the circuit board replaced twice. The microwave had its circuit board replaced and the dishwasher had to have its hinges repair. All on my dollar, even though the oven was just barely over 1 year old, the microwave was 2 and the dishwasher 4. Their customer service is the worst. For company that thinks it is high end it is just another overseas cheap piece of junk. Do not buy Bosch appliances.

Soap dispenser slide forward and press down. Often does not lock with detergent in it. Was replaced two times! Very poor engineering on that item. Wish they modified it and replace it. Dishwasher washes great.

I have all 800 series appliances from Bosch that are all just 4 years old. Refrigerator is noisy, plastic shelves are cheap and break easily, and shelf spacing is limited - its hard to fit a gallon of milk in. Dishwasher: was very quiet and now sounds like there is a heavy storm in the kitchen when it is running. Plus the racks are weird and dont hold dishes well. You end up washing half loads all the time because otherwise plates touch each other in the rack. Double ovens: my wife sloshed some chicken drippings on the glass door when unloading it and the grease got between the glass panels. I called Bosch about the oven door issue and my warranty was up by sixty days and they refused to fix this under warranty. I have never had problems with appliances before (GE Hotpoint; Kenmore). I paid top buck for an All Bosch kitchen. Its all junk.

A Bosch compact pair (each 24 inches wide) has been great for 15 years, and the dryer just died, and I replaced it with this unit so I could still plug the old Bosch washer into the dryer for power. Bosch is only making ventless dryers now, and I bought this against my better judgment because the reviews of the ventless dryers have been terrible. Bosch apparently went to ventless because of new regulations about lint fires in ducted dryers. This dryer is great! The automatic sensor is adjustable for different levels of dryness. It is faster than the previous vented Bosch dryer, and the clothes come out perfect. The fact that the washer spins to 1200 means the clothes are already pretty dry. If your washer does not spin at 1200, that might explain why clothes would take a long time to dry in this dryer. The condensation unit at the bottom of the dryer drains into a hose which empties into the same drain as the washer. (If you have a 3 prong outlet, the manual shows how you can rewire the dryer for a 3 plug cord, or you can replace the outlet) . Some warm dry air is emitted from the dryer and we use it to help heat the house when it is cold.Why waste this source of heat? In the summer I will direct the warm air into the garage or turn on the exhaust fan in the laundry room. In short, we are thrilled with this dryer. We have only had it a short time, and hope it will last as long as its predecessor.

I bought my new Bosch HBL5450UC 30 electric oven in November of 2013. Last night as I was cooking dinner, I had fully heated the oven to 400 degrees and had food baking for about 10 minutes when the interior glass door cracked and fell all over my floor (and my dog). Luckily its tempered glass, but it was a pain to clean up and scared the hell out of my dog (and me). Just called Bosch customer support and they are sending a technician out to fix it. This was not a cheap oven and I bought it because the brand is supposed to be highly reliable. I can say their customer service so far has been good, so thats something. Apparently they will either replace the glass or the door, not sure which yet. As far as I can tell, this has only been an issue for other people with running the self-clean mode (I was simply cooking in it).

It is very quiet. I love the third rack on top where you can put knives, lids and other utensils. The dishes come out very clean and dry. It looks great.

I bought a Bosch dishwasher as it was recommended by the appliance store but it has been terrible at cleaning. I had a repairman come out while it was still under warranty and he just said I needed to use different detergent. Tried that and still doesnt clean properly and continues to get worse. Their customer service says there is nothing they can do. Have given up and am buying another brand. Would never buy a Bosch again.

Freezer has been repaired 3 times. Ice maker has never worked properly. Already out nearly $500 in repairs. Now, rubber sealant around both freezer and refrigerator remain very warm to the touch. Freezer leaking on floor, and the freezer doesnt work at all. Lost all food stored inside. Called Bosch and local Recommended repair service companies, as we have before. No help on the weekend. No call back from Bosch. No effort to help. I WILL NEVER BUY ANY BOSCH PRODUCT. AND WILL WARN EVERYONE I KNOW NOT TO. GOING ON OTHER SITES NOW.

DON’T BUY A BOSCH. PLEASE SHARE!! I’d give a minus 5 stars if possible!! Purchased a Bosch dishwasher December 11, 2015 from LOWES for our Florida condo. This condo is used FIVE (5) months out of the YEAR. So this dishwasher has been used 15 months! Lifetime tub warranty. Bad quality rubber seal. You can see by the photos it’s disintegrating. After calling, getting bounced around then waiting 24-48 hours for a return call...they send out their technician. He lies and says he never saw this before. We tell him we found out that our neighbor next-door at the condo had the same model and the exact same thing happened! Coincidental? I think not. Then he said, “Yes it’s bad batch of rubber and the dishwasher will leak. It’s not fixable.” Call again. The one department they transfer us to then another, we have to wait 24 to 48 hours for each return call, never give us direct numbers. We have to wait for them to return our calls. Then we have to fill out paperwork. They want to prorate the dishwasher. Make us pay almost $300 again for the proration, delivery fee and tax. Purchasing delivery installation we paid over $700 for this piece of crap. Filled out all the necessary paperwork. Never hear anything. Call, tell us they got it and reviewing now. Wait over a week. And NOW they say they never received the paperwork we filled out. Resend. We need to wait another 48 hours. From the beginning they knew the absolute last date we could have this dishwasher delivered. They had it in their notes. Well it’s too late now. We’re not going to be here any longer to have a delivery of the dishwasher. I will go buy a GE in the Fall and have it installed. I will never buy a Bosch again. I will do everything I can to let everyone know the lack of integrity and honesty this company possesses. Please share our story so another sucker doesn’t get taken. Bosch knew they had a bad failed batch of rubber seal gaskets out there. And yet they left their dishwashers in the vendor’s warehouse, no recall, to continue to push failed equipment on consumers to continue purchasing their subpar product. I’d like to shove this dishwasher right up their you know what. #boschisjunk #dontbuybosch #boschunethetical

Our Bosch 800 gas slide-in range was purchased in late 2019, installed in February 2020 and the igniter failed in October 2021. One would hope that a new $2200 range would last longer than a year and a half before failing. We would have had to wait 30 days for service at hundreds of dollars cost, so I bought a new igniter and installed it so that we would have a working oven. Bosch was unwilling to reimburse us for the $105 igniter. I dont recommend Bosch.

I absolutely love this washing machine! It's quiet, efficient, and gets my clothes clean! I love the fast cycle as well as the extra rinse and the way it spins the clothes so well that they are almost dry! This is especially useful for clothes I plan to hang dry. A few things I noticed to improve performance and maintenance is to have a dedicated towel handy to wipe the water off the door and soak up any residual water left under the grey rubber flap around the circular opening. Water always collects there and if you don't soak this up with a towel, mold can grow over time. I also decided to add the detergent directly to the washer chamber instead of using the upper fill cartridges to avoid gunking up the interior tubes/slots that can also encourage mold growth. This was advice given to me from a relative with a similar machine. I do suggest using the slots for bleach as directed in the manual. Overall, an excellent machine! I only wish these compact machines were better priced, as they are all currently around twice the cost of a regular sized washer. (from all manufacturers) Somewhere around $600 seems more appropriate.

Bosch 1000 rpm 6kg 15 Prog Classixx. I like Bosch products because they last well. Theyre expensive to buy, compared with other brands, but cheaper in the long run (and therefore also better environmentally). The reviews for this product were good as well, which is always a big factor for me. I wanted a general purpose model, which is why I chose this one. I didnt need anything special as I dont do any specialist washing (very dirty or extra large items, for example). Ive had this washing machine since October 2004. I dont know whether or not this model of the Bosch washing machine range still exists, but I would recommend it simply because the machine has always performed well and washed satisfactorily, its about average cost to run (slightly better than that, actually) and its never broken down in the eleven plus years Ive had it.

Why do I keep buying Bosch dishwashers? Because they clean well. Use the recommended detergent and rinse agent to get the optimum cleaning. Because they are quiet. Different houses. Highly recommended. Buy one that has a list price of greater than $950 USD and you will barely notice the noise.

This dishwasher is so quiet I often don’t know it’s running. If it wasn’t for the red light that shines on the floor to let me know. I wouldn’t!! I love it. I like that it has adjustable racks and a third upper rack where I put sharp knives so my dogs don’t get hurt if they lick the dirty dishes. Dishes come out clean and shiny.

I ordered a display circuit board for my Bosch oven. The display magically fixed itself by the time the part arrived, so I called Bosch to a coordinate return. My problem is with Boschs mandatory 25% restocking fee, and with the information I had to provide in order to secure my timely refund. The circuit board, the box in which it arrived in I never opened, cost $106. I paid $26.50 to restock a circuit board thats probably 1/8 thick, and 6 x 3 in size. Theres no effort to put this unused part back on the shelf. But it is what it is, and Bosch makes that clear in their return policy. While exorbitant, it wasnt a surprise. I just thought thered be more flexibility. After all, Im not returning a refrigerator. So as I moved through the return process, I had to provide a model number for the oven. If I didnt, the refunds would be delayed. I asked the representative why that mattered, and that it should have no bearing on my return. They have the part number, so that should be enough. I also commented that theyre charging me 25% to restock, so maybe they should figure that out. Representative was very polite, but said several times that her hands were tied. In the end, I provided much more information than is required to return the part, especially when considering theyre charging $25 to restock a circuit board whose connection to my return will be irrelevant when they sell it again. If Bosch is this complex and penalizing for their returns, I hate to think what happens when I have an actual problem with their products.

We bought a Bosch gas range four years ago. I did the research and consumer reports said it was the best. Within the year, the front door wouldnt close completely. We had the company we bought it from come and fix it; it was still under the one-year warranty that time. Life was wonderful, except that the front knobs were a little loose from the heat that had been escaping with the door not closed.When the new hinges failed (again, less than a year after being installed), I called the store again, and had them come back and do it again. They gave me a hefty bill for it, which I disputed, since it was only a matter of months since it had been fixed. The one-year warranty was only from the date of purchase, so I paid it.Last summer, the door started its migration from the frame once again so, being the clever ** that I am, I propped the door shut with a kitchen chair. We really struggled to shut it enough for Thanksgiving dinner, and hadnt used it since. Our Vermont Castings gas grill was our primary cooking device--everything from apple pie to ziti--ever since.I bit the bullet last month and had them come again. They did half the work as they had to order a door repair kit (obviously, we are not the first to experience this). Now, with the new door kit and replacement knobs, we are looking forward to another 10 months (hopefully) of having an oven. Our broiler hasnt worked since it was fixed, but I havent complained about it because I cant afford to.

I purchased a Bosch cook top, oven and microwave a couple of years back. Had nothing but trouble. The first year had 3 calls on the oven. Now since January Ive had 3 calls on the microwave. Ive been without a microwave for 1 month now. Those who have a microwave will understand how inconvenient this is. Ive never had a problem with appliances in the past. The latest update: theyre waiting for parts to arrive from Germany. Buy LG, GE, Sears, whatever, that has a stock of parts in this country. You wont be sorry you did. Bosch is a piece of crap! And... you pay more for it.

Very bad experience with Bosch front load washing machine and very poor after sale service. Within warranty period washing machine get badly rusted and peeling of paint is coming out like paper. When I complaint regarding this sales Vikas ** said, I forwarded mail but we cant help it. You have to purchase new body either you can paint by your own. This was not expected from such a name fame company. Purchase from Bosch any product if you dont need after sale service because if you required service then they have many excuses to keep your mouth shut. Only answer is to purchase the product. There is no replacement within warranty of product of any part of machine. Feeling cheated. Dont buy it. Thanks. Regards, Yogita **

I bought a Bosch oven in 2005, it has never worked correctly. I had a repairman out the first year and was told it was within specs. He did nothing more than shoot the interior with an infrared thermometer! This year our Thanksgiving was completely ruined because the oven would not hold a constant temperature. I had a repairman out and was told the thermostat was bad. Also the switch was bad. Total price for both was $60.00 IF you could find them. The company no longer makes them! After trying to contact their customer service department I finally got a response after sending their corporate office a note to send someone physically to customer service to check on them because they were either not there or all dead! I got a call back from a supervisor telling me that indeed the parts were no longer made and I should buy a new oven! So I am to understand that this is an appliance company that does not know how to make thermostats or switches that work. I see from the other reviews that they have made a habit of this. I agree with the others, I will NEVER buy another thing this company produces under any name. This includes Dremel tools. They do not care about their customers.

I have had 6 repairs on my bosch dishwasher in 4 years. The management does not stand behind their product. Do not be fooled. This is not a high end reliable company. Stay away.

I purchased a Bosch refrigerator in May 2010. I was happy about the design and sizing. The refrigerator ice maker and water dispenser stopped working right way. I called 1-800-944-2904. Customer service was nice and sent me a technician, who said that the refrigerator had a computer failure. He did order the parts and the parts came the next day. The technician came after two days and said that the parts are wrong and ordered one more time. The parts arrived and the technician changed them; nothing was working. He ordered the left door. The door arrived, the technician came and installed the door and still, nothing worked. After several calls and a lot of aggravation, Bosch sent me another door (dont know why). Finally, I have had to send them proof of my purchase and several calls to management before they changed my refrigerator. I was so happy! The refrigerator worked for almost 3 years. Now, it has stopped cooling in the freezer compartment. I called Bosch services again on April 08, 2013. They promised me a technician who can only come on April 13th! I had to ask my neighbor to store my food temporarily in their refrigerator. Today, April 09, 2013, the refrigerator stopped cooling completely! I dont understand one thing - why Bosch refrigerators work for only 3 years? How do I make them responsible for it? They are charging $99 only because the technician will show up at your door. After that, they charge $12 every six minutes! I shouldve done better research first. Now I did, and I dont understand why I dont see any recalls on cooling system failure. It looks like it is the biggest problem in Bosch refrigerators. Im so upset at this point. I work so hard and wasnt prepared to buy a refrigerator every 3 years. Please advise me. I dont know what to do. The repair will probably be cheaper, but how I can trust them?

We are quite happy with the unit. We use the dishwasher practically every day for the past few years. Never broke down. This came with house purchase in 2007 July... I would recommend this Brand. Solidly made.

I had problem with my refrigerator within warranty period, I thereafter registered a complaint and after chasing for about 1 month and sending more than 10 mails & escalation it was fixed. The Customer service of Bosch India is very poor needs improvement.

Bosch service tech discovered a manufacturers defect in my new dishwasher model number SHEM63W55N. My dealer submitted the request to replace immediately. The RA paperwork took 7 weeks. After spending the morning on the phone with the seller, I was told this model is not available. When I called Bosch, the customer service informed me that they have closed the issue and that they are done. No suggestions or offers to correct the issue and no apology for their delays. I have to hope that the seller will do what is necessary to correct the issue. Would have expected better and more compassion from their customer service people. I do not recommend Bosch if you want good customer service!

Bought a Bosch Dishwasher from Currys; after a few weeks I felt it was not washing properly. I rang company sent out a repairman. He said its heating and the arms are turning so its fine. I showed him a stained mug which he took for examination. A few months later it still wasnt washing properly, rang again sent out another Bosch guy. He advised I should have bought elsewhere. Many phone calls to the UK followed. Finally UK said get onto Currys. I went into Currys and explained my situation: dishwasher doesnt wash properly and I cant used dishwasher tablets have to use powder. They were very helpful in the beginning but finally told me that Bosch UK said that their Engineer said it was fine. I have never dealt with such terrible Customer Services as in Bosch UK. They really dont have a clue but dont really want to know your problem. Sadly I have a Bosch washing machine and a Neff oven from the same house. I dread to think how they are going to pan out. It seems to me that Bosch will string you along until your warranty is gone. I WILL NEVER BUY FROM BOSCH OR NEFF AGAIN AND I WOULD STRONGLY ADVISE PEOPLE TO DO THE SAME. They are operating under a good name which they achieved and their stuff is now very poor quality. My advice: do as my sister did, buy the cheapest out there it really cant be any worse.

We remodeled our kitchen/dining room last year. Bought a Bosch dishwasher. Absolutely love it! The quietness, the efficiency and its beautiful! A little more money than other brands but definitely worth the quality.

I was so looking forward and very excited to finally have Bosch appliances in my newly remodeled kitchen, however, I am now very disappointed and heartbroken with my first time Bosch appliance experience. Purchased the Bosch kitchen appliance suite and while the refrigerator and range seem to be fine, our installer discovered severe concealed damage to the $1000 dishwasher when unpacking to install. The inside of the dishwasher is crushed in from the top and the upper spray unit was dislodged from its bracket. The box arrived in perfect condition (as did the range and refrigerator) and no damage is noticeable until unpacked AND the felt covering is pulled back to see the damage to the outside of the unit.The response from the Bosch USA customer service team was that, upon review, they were unable (unwilling!) to help. When I asked to speak to the decision making manager I was told We are not allowed to do that. It would appear that the dishwasher was damaged at the Bosch factory and shipped to the distributor who also assumed the unit was undamaged due to the perfect condition of the box. Is this the way a world-renowned brand like Bosch provides excellent customer service and satisfaction?!? Really?!?

Installed new factory fresh Bosch dishwasher for my mother on August 17, 2016. 20 minutes into initial clean cycle E:15 code appears on display with drain pump running continuously. Called Bosch customer service and was told this indicates an internal water leak. Bosch provided 3 phone numbers for local service technicians and told me I would need to schedule a repair appointment because Bosch customer service was too busy taking other calls. Earliest appointment was 1 week out. Bosch factory certified technician confirmed internal water leak and after 1 hour of troubleshooting determined the distribution/circulation pump seal needs to be replaced. The new part (which retails for less than $2.00) will take 3-5 business days to arrive and then a follow-up appointment can be scheduled to install the new part.Based on the other reviews Ive read, I am skeptical that this will solve the problem. The other observation during the initial clean cycle was that while the unit was draining, a large amount of black debris seemed to be discharging through the drain hose. I am wondering if this is the mold problem Ive read in some of the other complaints/reviews. The drain hose is almost clear so it was easy to see the darker looking debris. After a couple of drain cycles, the discharge water was free of black debris. I understand the units are tested in the factory before being packed up for shipment so a small amount of water in the bottom of the pump is normal but why the mold? When I mentioned this to the Bosch customer service representative I was told that they had never heard of such a thing before (really?!).Why didnt the factory test detect the leak problem? If it did, was a decision made to go ahead and ship a defective unit out anyway? I have an older Bosch dishwasher (purchased in 2008) that never had problems like this. My mother always comments on how quiet it runs when she visits. It would appear Bosch has significant quality control issues on the assembly line and perhaps throughout the entire enterprise that need to be addressed. Customer service is basically constrained to follow a script that seems to weigh heavily in favor of the corporations bottom line and not the end user. I will be loath to recommend Bosch products to anyone until these systemic problems are rectified. This could be the undoing of what was once revered as a solid company as consumers find better products from other vendors.It looks like my mother just wasted $700 on a flawed product and instead has bought into the additional frustration of chasing warranty claims. I should mention that I own a now discontinued front loading Bosch clothes washing machine that recently was involved in a class action settlement (you might have guessed, for mold problems) for which I received a check in the amount of $55. That amount does not cover the cost of a new front door seal that breeds black mold every 12 months or so requiring replacement. I am on my 3rd door seal in 3 years of use. The first replacement was under warranty. The second replacement was at my expense (~$85 plus shipping plus an hour of my time to install it!).

I just bought a Bosch Refrigerator and its not even in my house a week and the inside by the water filter is leaking half a bowl of water a day. The inside of the fridge is not cool enough. For example, my mountains are not blue on my Coors Light. Now the fridge is making all kinds of loud noises. I am waiting for a tech to come out to look at it. Took a week because they will only come out on a day when theyre in that area... Pissed me off. They should be bending over backwards for me seeing as I just literally bought the damn thing so I am thinking that I want to send this one back and go with another brand... Very disappointed.

Love how quiet it is. Still learning the best way to load things. Wish it had another silverware bucket. Not the best with dishwasher pods. Overall happy with the purchase.

I have now been without a refrigerator for 4 weeks - during a worldwide health crisis. This Bosch refrigerator has NOT WORKED SINCE INSTALL. I have had the warranty company service 4 times. Still not working. Now I am trying to get replacement from Bosch and they say, "We are waiting on supervisor approval." I have been unable to get supervisor on the phone. Will NEVER purchase from Bosch again.

We purchased a Bosch dishwasher 2 years ago. We have had nothing but trouble with it. It had an interior odor from the very beginning and the smell continues to get worse, unbearable actually. We clean it regularly, wash the filters, use store bought cleaners, have tried vinegar, everything imaginable that I could find on the net. A couple weeks ago I decided to call Bosch. They sent a a service tech to the house who was there a total of 5 minutes. He looked in the dishwasher, checked the filter and the wash wand. He confirmed that the machine has an odor, confirmed that it is installed correctly and that the machine was in fact clean and well maintained. I followed up with Customer Service and was told the problem had been escalated. I was told they would respond within a 24-48 hour window. They didnt. I followed up once again and was told they would do nothing about the situation. When they said a service tech would come by, I assumed that meant they would be able to help. Sadly, it was all a waste of time. There has been nothing done to eliminate the odor and no explanation as to why the odor exists. We are currently renovating and will be replacing the dishwasher. We will NEVER EVER purchase a Bosch appliance again. This was an expensive mistake.

I needed a new dishwasher and decided to buy a Bosch because I have always thought this was a high-end equipment. I did buy the simple model that was highly-rated in Consumer Reports. The dishwasher is horrible! I have to wash the dishes before they go into the dishwasher, and sometimes when they come out, there is often what looks like soap residue on the dishes. Does the dishwasher not rinse? Pots with spillover dont get clean. Tea rings in cups dont come out. Im thinking about replacing this dishwasher!

Similar experience to what has been described. After 15 months the dishwasher would not drain - E 24 error message. Followed the advice online and cleared filter, checked impeller, etc. No success. Now there is an E15 error message and the drain pump will not turn off. Very dissatisfied with this purchase. Had an ASKO that worked for 16 years without any issues at all.