This is my second convection micro wave. My first was not a Bosch. This microwave is so perfect. You will love tha you can bake and it won’t have to cool down before you can use the microwave.

Bosch nexxt 500 plus series washer and dryer - I have had issues with balance of washer. Goes into convulsions and does not spin water at times and does not dispense enough water at other times. It really is a 50/50 chance of whether it will work appropriately. The Matching series dryer sometimes becomes so hot it burns your skin when touching clothes! Bottom line, POOR CRAFTSMANSHIP AND POOR PERFORMANCE! DO NOT BUY BOSCH.

Model # B22CS80SNS/01 - First catastrophic failure of fridge in 2013 resulting in over $700 loss of foodstuff. Case **. Replaced ice-maker in mid-2017. Second catastrophic failure in Thanksgiving Week 2017 with over $1000 loss of food products. Case **. Contacted Bosch and was promised that they would schedule a diagnostic check on the appliance. NOTHING has been done three (3) days later. Representative Ishtiaq ** actually DECLARED TO ME THAT THE FRIDGE WAS APPROACHING ITS USEFUL LIFE OF SEVEN (7) - YES, 7 YEARS! Im now getting ready to dispose of the dishwasher. I cannot afford a $1700 fridge every 7 years and a $600 dishwasher every 4 years. Not to mention the loss of food products and having to put up with the lies and poor Bosch customer service. You have been warned.

Purchased dishwasher 11 months ago and displayed error code E20. Bosch dispatched local tech who determined it needed over $600 in parts to repair. Tech also indicated they had absolutely no knowledge of how to repair a Bosch. Called customer support to ask why they wouldnt just replace since retail on the unit is only $800. They indicated they want to give it a shot with the tech. So now a tech with no experience is going to completely take apart a dishwasher in my home and hopefully it doesnt leak and destroy my house after hes done. Customer service was extremely unprofessional and rude. Stay away from Bosch. While they may have a record of low repairs. If you do have an issue they dont stand behind their product.

We bought this Bosch Dishwasher less than a year ago to replace a previous Bosch Dishwasher which lasted 11 years! Our experience with the last dishwasher was excellent, dishes, cutlery, cleaned impeccably. Not so with the latest one bought from Lowes, a Bosch 300 Series 46-Decibel Built-In Dishwasher (Stainless Steel) (Common: 24-in; Actual: 23.625-in). Cleaning of all dishes and cutlery is inconsistent, with some not properly cleaned, lingering odor at times but livable. Weve had the unit serviced twice, first time the technician replaced the water pump, the second time he basically said there was nothing wrong with the machine. We called Bosch and initially they were empathetic and indicated they would escalate our situation and possibly replace the unit. But after they received the technician service orders, they advised us that Bosch would not replace the unit. So basically we are stuck with a lemon dishwasher that doesnt perform well with no recourse. Needless to say we are very disappointed with this type of service and indifference. We were Bosch Dishwasher fans, not anymore!

I have had my Bosch dishwasher for two years now and I am very happy that I chose to spend a few extra dollars to buy a quality product. It is by far the best dishwasher I have ever owned: excellent cleaning, quiet operation, easy loading, and energy efficiency. My only quibble is that the beeping notification at the end of the cycle is loud and insistent until the off button is pushed. I would disable this alarm if it were possible.

The washer has a beeping alarm and an error 12 directly after the warranty expired. Currently, there is a moaning sound and it takes over two hours no matter what setting you place it on to finish a load of laundry. I was just disappointed because I thought I was upgrading.

Bosch SHE53TL5UC/02 dishwasher has been awful. The controls get locked up and wont finish cycle. It will not clear even if the power is removed. The first machine was replaced two months after purchase. Now, 11 months later, the replacement unit is locked. A product with obvious electronic flaws.

800 Series dishwasher is great when it comes to cleaning. Issue is with the bottom rack. The tapered wheels dont stay on the tracks. Particularly when fully loaded the bottom rack wont stay in the track and falls into the tub. We just had Abt Appliance out since the dishwasher is only a month old. Tech said that this is a common complaint and Bosch has not done anything to address it. Very frustrating since it forces you to have to only partially load the lower rack. Will contact Bosch directly and see what they say. If there is no fix we will be replacing with a KitchenAid!

Our Bosch 800 gas slide-in range was purchased in late 2019, installed in February 2020 and the igniter failed in October 2021. One would hope that a new $2200 range would last longer than a year and a half before failing. We would have had to wait 30 days for service at hundreds of dollars cost, so I bought a new igniter and installed it so that we would have a working oven. Bosch was unwilling to reimburse us for the $105 igniter. I dont recommend Bosch.

When we remodeled our kitchen we bought all new Bosch appliances. Refrigerator needed service after 2 months of use. Circuit board needed to be replaced. Bosch refused to pay for spoiled food. Ice maker never worked right. Repair tech said we use too much ice. Microwave blew up after 2 years. Unit was replaced by Bosch but does not match the rest of my appliances. Instructed not to use the metal rack that comes with the microwave.Dishwasher needed a service call because it was making excessive noise after 3 years of use. Now, while cooking a Christmas roast, the inner glass of my 4 year old oven exploded after the oven was turned off. Glass all over the kitchen. We were stuck with a $200 repair bill. Service tech instructed us not to use the self clean feature. My husband and I are in our 60s and the appliances are not overly used. I have had more repairmen in my house in the past 4 years than I have had in 41 yrs of marriage. Bosch appliances are very expensive, overrated, and unreliable.

Purchased this Bosch dishwasher on 2/15/2013 from Sears with an extended warranty and with several service calls we are still having issues with it. The digital operating panel is not working. It will not shut off the dishwasher. Today I finally manually turned the dishwasher off... it had been operating for over 4 hours. Can you imagine my electric bill with a faulty Bosch dishwasher. I am also concerned about it causing electrical problems.

We bought a washer dryer for £599 just a little over 2 years ago. It broke down in the 1st year, and it has been repaired by a Bosch engineer, as it was still under the manufacturer warranty. 1 month after the 2 years warranty has expired, it broke down again. Each time the problem was a broken drum. I called Bosch customer service complaining about the fact that an appliance I paid that amount of money for, has only lasted for 2 years. I was told that since the washing machine is out of the warranty, theres nothing they can do. I would have to pick up the fee for repairs. Id rather buy a new washing machine, instead of paying for the repair of one which obviously is very low quality. That is not something I was expecting from a brand like Bosch, but certainly they dont care about their reputation. I WILL NEVER BUY FROM BOSCH BRAND AGAIN as their products are really bad and their customer service is even worse. I do not recommend Bosch. Stay well away from the Bosch brand, as their products are not worth the money you have to pay for it.

Bosch dishwashers with a STAINLESS STEEL tub are very quiet and most times you have to physically go look to see if it is running. It has always left the dishes sparkling clean. Having owned an appliance repair business I always recommend Bosch to my friends.

The worst customer service for a major company I have ever experienced. Major dishwasher (Bosch dishwasher) recall due to possible fire hazard and the customer service people have absolutely no urgency or information other than to tell me it takes 10 days for a service provider to get a kit to replace the cord. When I asked about sending the cord overnight, no one had any answers and told me to call back in two days.

It worked for about 4 months. Then it stopped. Waited 10 days and Bosch repairman found small pieces of food in dishwasher and cleaned it - not warranty (owner fault). Said it worked fine and left. Tried to start it and found it didnt work. Waited 10 days. Bosch repairman returned; found more tiny bits of debris and blamed it on that. Surreptitiously replaced power source. Gave me second lecture about how no debris of any sort can ever go into machine. Machine worked for 2 washings and then broke. Waited 10 days. Bosch repairman returned and found more debris (2 tiny pieces of tea leaves, 1/10 of small fingernail and one small plastic filament about the same size). Same lecture. Replaced replacement power source. and left. Has worked fine once.I am left with the definite impression that the Bosch dishwasher is too delicate to be used as a dishwasher - that all items being dish-washed must first be washed by hand. So the dishwasher turns out to be an odd cabinet for storage. I am elderly and the bits found by the repairman would not be seen by me in any event. I am also left with the possible impression that the power source was broken at every step and the dance I was put through was designed to have me pay a $189 charge upfront, although it should have been covered by warranty all along.

Technician are not attending the customers in time. They made us to wait days together. This is the first time I bought washing machine. All my happiness became sad with customer care. I am still waiting for the Technician to install water smoother and to get a cover.

Freezer has been repaired 3 times. Ice maker has never worked properly. Already out nearly $500 in repairs. Now, rubber sealant around both freezer and refrigerator remain very warm to the touch. Freezer leaking on floor, and the freezer doesnt work at all. Lost all food stored inside. Called Bosch and local Recommended repair service companies, as we have before. No help on the weekend. No call back from Bosch. No effort to help. I WILL NEVER BUY ANY BOSCH PRODUCT. AND WILL WARN EVERYONE I KNOW NOT TO. GOING ON OTHER SITES NOW.

Three years ago, I purchased a stackable washer and dryer for my condominium. Since I had limited space for these products, I chose Bosch. Now, the dryer stopped working so I call a repair service. $450.00 later, the unit still does not work. I called directly to Bosch to see what they could do about my problem. They sent a tech to review the problem and he diagnosed it as a failed control module. Bosch wanted me to pay for the service and the part which would have been another $300.00 or so. To total this cost so far ($750) if I replaced the part is not a good idea because I could get a new dryer for about $800.00. I feel that Bosch product is inferior and service is zero. As a small business owner, I think this is disgraceful. I stand behind my products and service and incur extra service costs when I have to. Even though it sometimes erases my profit on the job, I always take care of my customers. This is a big company and can well afford to take care of their customers in a proper manner.

We purchased a Bosch dishwasher for $749 a little over four years ago. We also purchased the five-year extended warranty. To date we have changed the door which was rusting, circulation pump assembly, the control panel, and have been told that the original pump is bad now. HOWEVER, they wont pay for it because they say we have spent more for repairs than the dishwasher costs so they wont repair anymore -- yet we are still in our five-year warranty period. AND we finally, after going through the maintenance company for months and dealing directly with Bosch, got the pump sent to us. This is still not the problem! Not many more parts on this dishwasher but I would never buy another Bosch appliance. The Warranty Company sent one company to fix it for the original pump, another for the computer control panel, and a third, sent by Bosch, to check it out and none had the same diagnosis. AND IT STILL DOESNT WORK!

I have had so many clothes ruined by this Bosch 500 Series washer and dryer. I had purchased this set from Lowe’s as a second set for the upper level of my home so I would not have to walk down to the basement. I have an 8-year-old LG Tromm set down there. This set seemed to have lots of positive reviews, and I got a great deal on the display model, so I thought I got a good deal. White clothes come out grey and dingy even with bleach. All my family’s jeans have permanent crumple creases down the legs from where the dye faded. Bed sheets turn into long twisted ropes, which would work out well if I was trying to make an escape from my prison window. And everything smells moldy. The dryer does not have a heat setting and shuts off before the clothes are dry, leaving the moldy clothes even more time to get even moldier. The steam setting does not steam but rather drips moldy water onto clothes, leaving them with wet spots. Settings are weird: like you have a choice of damp dry, regular dry, extra dry, and my favorite, xxxtraxtra dry? And not one of the settings gets the clothes dry because you have to line dry the clothes to finish the drying once they are done. And the washer is the same; weird settings like comforters, jeans, and babycare, but not white, brights, or colors? Then if you really want to get aggravated, you can select an eco-smart function that uses less water, making the dinginess of the dirty water even more concentrated, and it takes 3 hours for it to cycle. One nice thing is that it is quiet while it runs, but when it’s all done with the load, it will beep loudly all night every 2 minutes, and you can’t shut it off until you get up and open the door, then the light stays on all night. So why this machine won energy saver awards is puzzling. Anyways, after buying every kind of laundry detergent made to man, testing out all the silly stupid settings, replacing filters, hoses, and gaskets, and stacking and unstacking the machines, I have given up and am listing this machine on craigslist for free for whoever wants to ruin their clothes. Oh, my old LG cleans circles around this hunkajunk, plus it is used at least 5 times a day to clean towels from a hair salon. I had to replace a pump that went out on it; LG just charged me shipping and sent me the part free even though it’s out of warranty for 6 yrs. So, my advice to someone who wants to buy this machine? Don’t waste your money when you can come get mine for free!

We had a new kitchen last March and decided after much research we would buy Bosch appliances, supposedly they are very reliable. Unfortunately we found them not to be! We purchased 6 appliances at a cost of around 5k. After 1 week the extractor decided to not work. I informed Bosch and they came out and repaired it although it took 2 visits, though I must say it is not easy getting them out when it suits and I ended up taking a day off work. Whilst he was there on his 2 visit I reported the fridge/freezer was not getting cold. The engineer advised switching it off and then switching it back on at the lowest level to see if that sorted it, it didnt. Another call to Bosch and another visit from an engineer. He advised that the fridge/freezer needed re-gassing. I advised him it was a brand new fridge only a month old and I wasnt prepared to accept a repair and insisted on a new one. Bosch agreed and duly delivered a new one, this meant getting my kitchen fitter back in as it was integrated, again more time off.Now 9 months in and the main oven has a problem, after putting it on the self-clean setting when it had finished we opened the door and the glass cover clip had broken. Again another call to Bosch and another day off to accommodate the arrival of the engineer. I must say I am very disappointed in first the products and secondly Boschs customer service. They are very slow in coming back to you and not very cooperative either. They have agreed to cover all the appliances for an extra year on top of their 2 year guarantee but it is the inconvenience of it that really annoys me. Lets hope the remaining 50% of the appliances stand the test of time! Great appliances though when working!

This dishwasher was the best appliance we ever bought. The front/exterior of the dishwasher looks very smooth - no buttons visible. Most importantly, it runs very quietly. Yes, it cost a bit more money but it was worth it. The dishwasher is five years old and so far we did not have any issues.

Installed new factory fresh Bosch dishwasher for my mother on August 17, 2016. 20 minutes into initial clean cycle E:15 code appears on display with drain pump running continuously. Called Bosch customer service and was told this indicates an internal water leak. Bosch provided 3 phone numbers for local service technicians and told me I would need to schedule a repair appointment because Bosch customer service was too busy taking other calls. Earliest appointment was 1 week out. Bosch factory certified technician confirmed internal water leak and after 1 hour of troubleshooting determined the distribution/circulation pump seal needs to be replaced. The new part (which retails for less than $2.00) will take 3-5 business days to arrive and then a follow-up appointment can be scheduled to install the new part.Based on the other reviews Ive read, I am skeptical that this will solve the problem. The other observation during the initial clean cycle was that while the unit was draining, a large amount of black debris seemed to be discharging through the drain hose. I am wondering if this is the mold problem Ive read in some of the other complaints/reviews. The drain hose is almost clear so it was easy to see the darker looking debris. After a couple of drain cycles, the discharge water was free of black debris. I understand the units are tested in the factory before being packed up for shipment so a small amount of water in the bottom of the pump is normal but why the mold? When I mentioned this to the Bosch customer service representative I was told that they had never heard of such a thing before (really?!).Why didnt the factory test detect the leak problem? If it did, was a decision made to go ahead and ship a defective unit out anyway? I have an older Bosch dishwasher (purchased in 2008) that never had problems like this. My mother always comments on how quiet it runs when she visits. It would appear Bosch has significant quality control issues on the assembly line and perhaps throughout the entire enterprise that need to be addressed. Customer service is basically constrained to follow a script that seems to weigh heavily in favor of the corporations bottom line and not the end user. I will be loath to recommend Bosch products to anyone until these systemic problems are rectified. This could be the undoing of what was once revered as a solid company as consumers find better products from other vendors.It looks like my mother just wasted $700 on a flawed product and instead has bought into the additional frustration of chasing warranty claims. I should mention that I own a now discontinued front loading Bosch clothes washing machine that recently was involved in a class action settlement (you might have guessed, for mold problems) for which I received a check in the amount of $55. That amount does not cover the cost of a new front door seal that breeds black mold every 12 months or so requiring replacement. I am on my 3rd door seal in 3 years of use. The first replacement was under warranty. The second replacement was at my expense (~$85 plus shipping plus an hour of my time to install it!).

Cleans exceptionally well in efficient amount of time. Great basket layout. Quietest dishwasher we have ever had. Not even our dog is woken up. Able to program to start early morning and have clean dishes ready for breakfast. You get what you pay for with this brand.

Bought both a Bosch Hedge trimmer and a Pressure washer with some money I had been given as a present. I, like many other people, had been brainwashed into thinking that German products were the best and that by buying Bosch, Id be buying a good product. Firstly, the Hedge trimmer seemed ok, used it once or twice until the third time it seized up and refused to work. I took it back to the shop I bought it from and was given a new one. That one too, seized up and blew the RCD in the house. The internals had fallen to pieces (cheap plastic). I took that back and got a Black and Decker instead. Worked brilliantly, and still does ten years on! Pressure washer next. Used once. Seemed ok. Not brilliant but average. Used a second time and the lance fell to bit spraying me in the face!!! Cheap and nasty plastics! Took it back and was given another one. Motor failed on that one after 2 months of average usage! Bosch? CRAP!

You do not need to pre-wash or rinse before washing. The dishes get very clean and dry as well with no streaks. It is the quietest dishwasher as well, most times you don’t even know it’s on. There are different racks for fine china, wine glasses and knives.

Have owned many Bosch appliance in the past - all good. This one is the worst ever and I will not buy Bosch again. The design is poor, forget having any ice - its a joke, but 11 months later - it is now broken. The entire defrost system needs to be replaced. So at first big ice chunks formed on the back. Bosch hotline told us to run the defrost cycle. Hmm... how do you do that on an auto defrost fridge? So 4 weeks later the whole thing is broken. The refrigerator no longer cools properly and the entire defrost system needs to be replaced. Of course no parts available - so here we are in the summer in the heat of South Carolina. Thank goodness my Igloo cooler functions - and a whole lot better than the $3000 refrigerator from Bosch! Dont buy Bosch - they dont care!!

SHX46A05UC/14 Dishwasher, 2004, paid $ 1,600.00 Stopped draining water, developed endless cycle, finally started to fill up with the water overflowing to my newly renovated kitchen.The quality of the cleaning was degrading slowly, leaving residues on glass and dishes.Bosch certified service showed up for just over $ 75/h, looking and playing with the washer for 2 hours; diagnosed, well nothing, they check in fact the water drainage path and remover a rubber part from the pump section, saying that I dont need that, and that this was perhaps the cause of the problem. After over $150 for service call, (no parts replaced = no 30 days warranty for the service) !!!... The next day, well, we have exact this same issue, cycle takes hours, no full water drainage. Service call, week later, different technicians, diagnosed for new control unit and quote for over $350. (for $500 I can get new dishwasher today, but my old $1600 unit should work for years - or not). Called Bosch, same response as for all of the people below. They couldnt care less. The Customer service from the service company concluded that I would be better off buying a new unit ! Great, that much about my love for Bosch, and we have the whole kitchen furnished with that junk. After short internet research, I found people helping step by step with similar issues, so I did take apart my unit, opened the controller, and found that it has overheated and damaged connection. No, is not that one under the recall, the recall one must cause house fire I guess! Cleaning the connection and re-soldering it helped, partially, it works now as it use to, but still fills with fresh water after is done, so I have to cut the water intake. Conclusion: I would spend $350 for a new part or service and still have another issue!!! Now, I need to take the intake valve apart to see if this is the real problem. Slowly, I am getting a master degree on Bosch dishwashers, and I promise to never buy one again.

I have been the owner of Kenmore dishwashers since 1978. Today I had to have one service for technical issues the door latch for the first time ever. It was purchased in July 2015, not two years old. It is a Bosch by Kenmore, the door latch keeps popping during the wash cycle, and you have to keep closing it. Very irritating. Of course there is only a one year warranty on it, and they refuse to cover expenses. I called Bosch and they really dont care. Poor attitude. Don’t buy Bosch products. THIS IS THE ONLY TIME FOR ME. WE LEARN BY OUR MISTAKES. I WOULD NEVER RECOMMEND THIS PRODUCT.

This DW is the Bomb! Quiet with a no heat element dryer. It uses the hot water heat to energize the stainless steel interior to dry dishes. Gives you a signal to open door after cycle is complete and let out the moisture. Glassware stays clear with no fogging film left over. A great machine that is the quietest ever. 60 DB sound.

Just bought a new Bosch one week ago. Terrible installation. The machine was left with lots of water in it. And a HORRIBLE SMELL! I was also dismayed by the extremely small amount of dishes that could be loaded due to the small spaces between the tines and the direction of them. I could not get anywhere near the same load in as my great whirlpool prior to this. I usually do one load a week or less. I filled the washer to try as the manual says the product comes with a smell!! Really! Could the installer or salesman explain this or say what to do about it? Then after the load it was still wet inside and still stinks. Ive had it and its only been 5 days.

The first dishwasher had burnt up the wires inside washer as well as outside connections. It took a lot of calls for them to agree to replace the first unit. I had read on line that it had happened to others. After second dishwasher was installed on 1/9/09, my wife and I saw that our model number was a recall to possible electrical fires. For about two years, we received letters in the mail of this recall. Fast forward to late August up to early September, the second dishwasher is not working right. Bosch agreed to pay for a tech to diagnose and concluded that the heater assy shut as well as the main PCB, whatever that is. Repair is estimated at $450 to $500 on an almost four year old dishwasher. Bosch said that I am out of luck because warranty is over and that the second dishwasher was a goodwill case, even though the first dishwasher was a recall as a fire hazard. Oh and by the way, it is just my wife and I, so we dont use our dishwasher like a big family does.

Bosch Energy Star tankless hot water heater refused to start. 45-minute wait for tech help. Every fix they told me to try failed. Average time on the phone each time 1 hr 45 min. I went through the same dog and pony show each time. I was told to purchase a $50.00 part at their authorized parts house. Part out of stock. It took 15 days with express shipping. The part did not cure the problem. By this time we have gone one month without hot water (in the winter in Idaho). They stonewalled us at every turn. I finally talked to a female in sales who told me I didnt know what I was doing. In frustration I ripped out the Bosch and replaced it with a Rinnai tankless. What a nice unit - problem-free.And when you call, there is no wait, and their techs listen and answer each point. Not the negative attitude you get from Bosch. My best friend had similar experience with his Bosch dishwasher. Neither of us will ever purchase anything from BOSCH. As a note, yesterday I went to the auto parts to get an in-tank fuel pump for my Corvette. Needless to say, I didn’t buy the Bosch. I purchased the more expensive Delco. I also let them know why.

I purchased this dryer and washer combo because I needed a compact wd set, I actually purchased 2 sets. I'll number my points of why I like/dislike this dryer. 1) It was annoying to have my electrician had to put in a 4 prong outlet. It costs more money than I wanted to spend 2) I had no idea this thing was going to drain onto my floor (it was my error, I was so eager to dry clothes after hanging it outside all summer to dry, so I just ran the load to dry making my floor wet by simply plugging and playing. 3) THIS TAKES FOREVER TO DRY. But it was SO WORTH IT not ironing or finding all my clothes bone dried and wrinkled. I finally caught on the trick of putting it running a longer time and not overloading it. I actually enjoy doing laundry more because folding wrinkle-free clothes and hanging up wrinkle-free clothes was a godsend in my family of 6. I am just happy I purchased 2. Now I can dry clothes and do all my laundry at once. I strongly dislike dirty laundry so so so much. 4) It's Ventless! COME ON NOW, no hole in your wall that you have to cover with foundation plantings that end up burning up and full of lint? THAT'S AN A+++++ in my book. My last dryer was a vented dryer from Bosch, and that thing was ok not awesome because of the wrinkles but the lint buildup was significant all over the duct. I couldn't sleep at night if I knew the dryer was running because I was terrified of a risk of fire. 5) The clothes come out soft, fluffy and light. Like not hard, crispy and extremely, extremely dry. Its just a perfect dryness. 6) The room is warm because of the vent. I love this feature in the winter. In the summer, I'm not inside enough to care but my electrician is recommending an exhaust fan. Nah, I'll just open a window. It hasn't bothered me yet. 7) Its awesome, compact size allowed me to hook it up temporarily anywhere- my kitchen, my basement etc during the renovation. Get one, you won't regret it. You'll even feel more European in the process.

2014 current line model. I had the dishwasher for about 25 days, pulled out the lower rack and two wheels flew off (I guess rack was out of alignment). There are 4 wheels on each side. But it CRASHED as the rack hit the door - and the DW barely had any dishes in it. The damage to the tin foil they call Stainless interior was scary. When I called Support, they said they never heard of it damaging the door and there was no recall. BUT they didnt want pictures. A second call got a rep who said they are working on the flying wheels issue. The Internet shows its been a BOSCH issue since 2009. Sure they would agree to fix it, but who wants to have a repaired $1000 DW that can so easily get damaged? It was the lack of Bosch concern that upset me the most. I just ordered a Kitchen Aid.

I bought this pairing tops hoping it is a good appliance. Less than 15 month and it has failed. Have extended warranty and they have made at least 6 visits and ordered multiple parts and it is still not working. It has been not working since Sept 1st week and we are more than three months without microwave. My $90 microwave bought 10 years ago is the savior compared to this piece of ** and New Leaf ** service.

We have owned this Bosch dishwasher for 9 years and it has provided perfectly clean, spot free and repair free operation. It is also super quiet. It beats every other dishwasher we have ever owned. We would highly recommend this brand.

Overall the stove is a good unit. However, cleaning it completely is difficult because it does not allow you to remove the power knobs to perform a complete cleaning. In addition, the heat elements are not consistently on, regardless of what setting you place them on. They will stay on for a short period and then turn off for a few minutes until such time that it feels it should come back on to that setting. The unit is a little pricey, around $800 for a cooktop. There are no frills extras on the unit, very basic in fact. You need to be careful as to what you use to clean the top or surface; very easy to remove the black coating if done with a wrong cleaner.

I purchased a wonderful dishwasher. It was brand new and with an extended warranty. After 3 cycles, my dishwasher quit registering commands from the control panel. We called Bosch for a services technician. The service technician came 2 weeks after to diagnose the problem. It took another 3 weeks for the parts to arrive. He then said it could not be fixed. The service technician will not call us back and Bosch keeps adding comments to our file. Its been months since we had a working dishwasher. Bosch stated that they need the unresponsive service technician to call us. The store we purchased it from will not take it back because Bosch will not give us a confirmation code. Its been extremely frustrating with no remedy in sight.

My father purchased a Bosch tankless water heater about 18 months ago. He had a professional plumber install the tank to the specifications that the factory mandates. The unit never did work properly. After hours on the phone with tech support listening to every reason in the book why it wasn't "their" fault , and hundreds if not thousands of dollars spent on a plumber they still will not honor their warranty and replace the unit. The problem with the unit is that whenever you turn on the cold water to make the water warm instead of scalding, the heater shuts off completely leaving you with ice cold water. The factory techs tell us that there is not enough water coming into the unit. Ok easy fix right "just tell us how much water is required". O wait the "tech" isn't allowed to suggest anything like that. My father is so frustrated he wants to take the unit outside and shoot it with a rifle. If there is a class action we want in!!!!!! Bosch aquastar gwh1600 garbage

We purchased the Bosch microwave/speed oven (800 series) with an extended warranty along with several other Bosch appliances during a kitchen remodel in 2016. During the two years we have owned the appliances, the microwave has broken down three times. Boschs customer service has been atrocious! Many weeks waiting for an appointment and then more time waiting for parts and subsequent visits from a repairman. Most recently, the control panel was completely replaced on 8/17/18. This has been a horrible experience made worse today when I discovered during a baby shower that the Bosch warming drawer installed under the oven units had been damaged during the repair to the microwave! Never again will I recommend or purchase a Bosch product.

We purchased this Bosch model brand new about 2.5 years ago. We noticed intermittent cooling problems even during the first summer of use when it was hot outside but they were intermittent and therefore impossible to diagnose. At the end of this June the freezer compartment went up to 40 degs (it was 12 hours before we noticed it because the system did not alarm as it was supposedly designed to do). A repairman diagnosed the problem as a slow low side leak requiring $1200 to repair (not including the diagnosis which was another $250). Considering its short life span, it seems to be highly likely that this was a defective refrigerator at purchase time. Technically it is 6 months out of mechanical warranty by calendar days if you compute time from purchase to complete failure. However, anyone taking an honest look at this situation would conclude that the problem causing this failure started during the warranty period and Bosch should take responsibility for repairing it. As this problem seems to be posted fairly frequently I think it should be the subject of a legal action against Bosch. At the very least I advise anyone reading it to do a frequency search for this complaint and re-think the BOSCH purchase in lieu of a more reliable product.

Called Bosch, had service repair at great expense. They said it dries and is designed to leave drops on top and it leaks down on dishes leaving them wet. Also cycle time has doubled to 158 minutes. They said, “Do not run at night, open immediately after cycle to get drier dishes.” Are they kidding? $1000 for a dishwasher you cannot run at night! DO NOT BUY BOSCH products. Service and website are terrible. Their attitude is ‘customer is always wrong.’

Absolutely the best in my opinion. Never an issues, has serviced my residence for years. I would everyone purchase SS models. Highly efficient and would recommend. Has deep cleaning for ones dishes and hardware.

We purchased the dishwasher last July. It will not get the dishes clean unless they are basically clean before you put them in. And it will not get them dry -- ever. Within a month, we could not get it to start because the door would not close. The tech said it needed to be leveled. Two months later, the door wont close. Tech has to order a bracket for the door. Two months later, same problems -- tech removes some of the parts of the top rack. Two months later, same problems. I have asked for a replacement and no one got back to me. Today, same problem. I think they are just trying to put me off until the warranty runs out.

The best customer service. I did my whole kitchen in Bosch and I had several problems with my appliances and they right away and replace the parts at no charge even past the warranty period if the fault is not yours. I bought a stainless steel fridge from Best Buy and no one told me that I had to clean it with only soap and water. Anyway the surface got completely damaged and they agreed to come and change all the doors of the fridge for free. Now that is customer service. I will only buy Bosch from now on. Forget the Korean brands with zero customer service

I have been a longtime owner of Bosch appliances in every home we own with no issues in the past 20 years. I down sized and moved into a new home. I decided to change out the refrigerator first. I love the new refrigerator with French doors and one big drawer below. Upon delivery my appliance was DOA. It tripped the dedicated breaker in the garage. We plugged it into other outlets in the kitchen to check to see if it was the outlet. They took it away, the rep was very arrogant saying that it was a problem with our electric in our new home. The distributor asked if we could have an electrician check out. The electrician said that we would need to something that he can not and would not do for us. We needed to put an old style non-ARC breaker in for that dedicated outlet.The retailer brought it back on Tuesday the following week after my husband installed a Non-ARC required by code breaker. It works. So we needed to break the electrical code to keep this appliance. The electrician said that their refrigerator and DWs have that issue. In the country they are made, they do not replicate the electrical supply with breakers like we have in the US for testing and this problem is known by the reps, distributors, and the company. I would love to see them do something about it. We have an electrical code for a reason. ARCs have been required since about 2013 or so. You would think they would have corrected this by now. All of my other homes were not new- last three so it was not an issue with the breakers. You choose.

Our 15 year olds Bosch dishwasher with a custom cabinet to match our cupboards is the best dishwasher we ever had. The adjustable upper rack can hold a 9 and 1/2 in tall wine glass and with adjustable rack tines makes loading the dishwasher a delight. Just recently we had to have the circuit board panel rebuilt since replacement is obsolete but its worth every penny. When this dishwasher goes I will definitely buy another Bosch dishwasher now with a third rack available.

SuperSilence 42 dBA (Model SHX7ER55UC/50) - We have had this dishwasher about 2-1/2 years, so it is beyond warranty for this problem. The dishwasher has performed well despite a recall to replace the power cord. Now, however, the plastic caps at the ends of the door handle are cracking and breaking off. Their authorized dealer/rep wants a $90 service charge to replace in $20 parts. They knew exactly what we were talking about, so I suspect this is a well known Bosch problem. Bosch customer service is stonewalling us. Its a small thing compared to most of the other complaints on this website, but Bosch should understand that it is enough to make us go elsewhere for our next dishwasher.

This wall oven - much like all appliances these days falls on its own sword - it is too complicated for its own good. This oven has a control panel with loads of stupid features, timer, Sabbath mode, clock (with year, month, date - who cares!!!) and so on. Its just an oven! Nobody needs that stuff. The control panel is the root of all thats wrong with the oven - if Bosch had just made the oven with power on off, temperature dial, light switch and convection fan on/off, Im sure itd work forever. Not now, the control panel has always been wonky, insisting on setting the time before you can turn on the oven! Now it refuses to accept time changes, thus rendering the oven inoperable. Lunacy. Im throwing this oven, not buying another Bosch.

Unfortunately I am one of those that got no help from Bosch. They said there is nothing they can do and that I would have to pay $99 for them to send someone out. And that only covers the first 18 minutes of diagnostics. From there it was $120/hr. This microwave is part of an oven combo unit that cost over $2200 so it is not as simple as just replacing the microwave either. Thought I was getting a high end product but I guess not. Beware of Bosch less you find yourself hoping you win the customer service lottery of whether they choose to help you or not. BTW, this unit is only 26 months old.

I bought a upper top of the line dishwasher. Most times that I use the machine some of the dishes come out dirty. Its not me and its not the way I stack them. Bosch has refused to acknowledge a problem. The pocket handle has broke twice and so has the rinse dispenser. Bosch replaced them both once within first 12 months. Now that warranty expired they ignore my requests for assistance. If youre considering Bosch, dont do it. Poor machine, worse customer service.

Hands down the worst company, terrible policies and unfriendly customer service. They send reps to fix issues (washer dryer), but they dont arrive until days later without calling, and they dont fix the issue then charge for follow up visits. Terrible business, will never ship with this company again.

I bought a Bosch - 7kg Top load washing machine 9 months back from Croma (Bangalore). Due to some technical issues, we have raised a complaint and the technician identified the issue is with the panel and needs to be replaced. As there was no update after 5 days I have called both Bosch & Croma customer care to check further on this. Unfortunately, they also did not have many updates regarding that and they said they will escalate to a higher level.Now it has been 30 days without any progress or update. I have sent multiple emails and called multiple times to customer care but no use. I was using a Whirlpool washing machine for last 8 years and I was getting good service from that vendor. I really regret to choose the Bosch washing machine this time. Friends, If you are in Bangalore (I am not sure about the service in other parts of India) better avoid buying Bosch as its service is pathetic. After all this frustration, either you need to wash your clothes with your own hands or need to buy a backup Washing machine as well!

I was so looking forward and very excited to finally have Bosch appliances in my newly remodeled kitchen, however, I am now very disappointed and heartbroken with my first time Bosch appliance experience. Purchased the Bosch kitchen appliance suite and while the refrigerator and range seem to be fine, our installer discovered severe concealed damage to the $1000 dishwasher when unpacking to install. The inside of the dishwasher is crushed in from the top and the upper spray unit was dislodged from its bracket. The box arrived in perfect condition (as did the range and refrigerator) and no damage is noticeable until unpacked AND the felt covering is pulled back to see the damage to the outside of the unit.The response from the Bosch USA customer service team was that, upon review, they were unable (unwilling!) to help. When I asked to speak to the decision making manager I was told We are not allowed to do that. It would appear that the dishwasher was damaged at the Bosch factory and shipped to the distributor who also assumed the unit was undamaged due to the perfect condition of the box. Is this the way a world-renowned brand like Bosch provides excellent customer service and satisfaction?!? Really?!?

This Bosch wall oven is the worst purchase I have ever made. Sometimes it shuts itself off during baking. Sometimes the broiler turns on by itself during baking, causing the oven to overheat to extreme temperatures. Every computer component was replaced while under warranty; some components more than once. It was finally determined to be unrepairable by the repair person who had been here numerous times. The warranty company sent another repair company who told them that the oven did not fail during the one time that they were here, so the warranty co. told me that I had to pay the service call fee & that they would not return. Bosch refused to accept any responsibility for the product. As the extended warranty has now expired, I am now without an oven or any recourse.

WFMC3200UC Washer NEXXT series - I believe this must be the first front loader Bosch made. If Id known at the time of purchase I NEVER wouldve paid the major bucks I paid. I think its 7 years old. My Mother has a top loader for 22 years. Beautiful, I think we replaced one part on the thing all these years. Anyway, I despise this washer. Its too small, takes almost 2 hours to cycle AND smells like mold. I have the top & back panels off to remove the out take drain tube which is visibly covered (inside) in black mold. Problem is the way its put together is like no other Bosch washer. Two weeks ago I found a video online which showed how to remove the thing and today I go to my bookmarks and NO VIDEO. Im about to throw myself on the floor and have a complete meltdown. WTF happened to the video? Ive looked for thirty minutes all over internet to no avail! Its a servicing video I know that and those are hard to come by. Help me lawd! Thought I might feel better writing this however I feel like upchucking. Thanks anyway. P.S. NEVER OWN ANOTHER BOSCH appliance EVER. Unless they paid me BIG bucks. **.

The one star is for the quiet dishwasher purchased. It is quiet probably because it does not work. We purchased a Bosch dishwasher because it was supposed to be top of the line in dishwashers. Unfortunately, I was swayed to the quietness and not the cleanliness. The racks are designed for the number of dishes it can wash. Unfortunately, I need to wash frying pans, bowl, utensils, cups, glasses, etc. Considering that it holds so many dishes, nowhere is there a China or crystal setting. Worse yet, my load is not complete clean, even on the heavy cycle, even though I am using the recommended Finish products. There is no room for bowls, large dishes. Plastic items have a film remaining behind and pots or fry pans still have food in them and a greasy feel to them. Unless you plan to buy the most expensive Bosch model you would be better off with a less expensive model with generic racks that fit the items you cook with as well as just dishes.

I purchased a Bosch Dishwasher (i.e. total cost $$857.98) which was installed in Dec 2017. About 3 weeks ago I was receiving error messages as well as the machine skipping cycles and stopped. Given that one of the error messages was E24 the Bosch authorized repairer wanted to order a pump for the machine to save me from minimizing the number of trips he would need to be made. May I add the service charge would have been $180, labor and parts extra given that the pump was outside of the warranty. After ordering the pump, I receive a message that the pump is in. But of course it was the wrong pump. I will not bore you with the details of the story but after a lengthy conversation, I told this company to NOT come at all and will find another Bosch authorized dealer. Well, I did, he promised to come, waited for him and he never showed up, did not call even though I left several voice mails, etc. Bosch kept saying we need a diagnosis but it sure is difficult if there own people do not show up as promised or have excuses about the wrong pump being ordered, etc.I provided all the detailed information that Bosch wanted. This evening I received an email from them telling me a decision had been. I doubt if this case was escalated to management as I requested. I called Bosch (25 minute wait) to find out what the decision would be given that they emailed me and said decisions cannot be provided by email or voicemail. The Bosch rep said they were going to do a big favor and as a 1-time courtesy provide the parts but I still would be responsible for the service call and labor. BTW, the issue in all likelihood is a control panel which has a 5-year warranty. Or in other words they did nothing except to ensure that I will never purchase a Bosch appliance again. If there would have been a pump issue the retail price is $30.05. Such an offer from Bosch. Bosch service providers are few and far between. And from my experience they are totally incompetent. Bosch sold me a lemon of a dishwasher and has failed to provide any type of concern for their customer.

Didnt clean anything. You had to wash the dishes before putting them in the dishwasher. If you rinsed the dishes they would come out dirty. There was no difference in the normal wash to the heavy duty wash or even quick wash. It was a regular sized dishwasher, 22 inches wide I think. Stainless steel showed every water drip fingerprint and pet nose print. It was pathetic. No assistance from Bosch for its warranty was useless. Changed the motor and no difference. Only thing it was good for is to be run over by a loader to flatten it.

Purchased new Bosch tankless water heater. Nothing but problems. Turn on hot water and the moment I open cold water tap the heater turns off. Have spoken with plumbers Re this problem and they all say this is an inherent problem with these heaters. You can only open hot water tap. The moment you want to mix hot with cold the heater turns off. Absolutely junk waste of good money. Tore it off wall and purchased a reliable hot water heater conventional. Also Bosch products in general are total crap. Will not purchase and will not recommend. Obviously not made in America.

Purchased Bosch dishwasher (Dishwasher SHX68T55uc/01) from Lowe’s - came without plug to connect to power. Was told several times by Bosch customer service that the power cord was an option. The power cord has a special plug associated with it so it cannot be connected to power without the special cord. Also the rubber gasket on the side of the unit was pinched in the door and had taken an improper set which interfered with the door seal. Bosch said since this was a floor model that it was purchased as is. I also received a sound deadening device with the unit that Bosch denies belongs to them. If you want a product that a manufacturer will stand behind do not by Bosch. I spend almost $1000.00 on this junk - it is going back.

I have a fully equipped kitchen of brand new Bosch appliances. I started using them in April of 2019. In early November of that year, a small part on the lower freezer drawer broke off. This is the main freezer. I called Bosch service directly to schedule the repair. I was told that they contract their service out and that they only had two service companies in the entire San Diego county area, a HUGE area. Only one of these service companies was willing to come out and take look. The serviceman came out but did not have the part needed. He ordered it from Bosch. I heard nothing for 3 months. When I called Bosch in February 2020, still no part available. Now May, I called again and was told that the part was still not available and was “probably” coming from China and in fact may be discontinued altogether. I was told there was nothing they could do and that they will TRY and call IF it comes in. Wow. Beware! Choose appliances that have better service available and customer care in place.

We bought a BOSCH washing machine on 7th May 2018 from our nearest dealer in Anchal, Kollam (Dist), Kerala. They delivered the product on same day evening as informed us to company executive will come within 24 hours or maximum 48 hours for installation and demo. We were waiting from 56 hours or more and none of the company executives or service person contacted us. When we called customer care and dealer they are just saying executive will come soon. You need wait again and again. If they are not able to do this simple installation & demo for new customer in timely manner, how do they handle service complaints and technical issues!!! We feel that BOSCH company is not caring about their customer service and they just want to dispose their products and they dont have any concern about service after sale. As per our experience, We do not recommend anymore their products.

Quiet, does a great job, lots of room, 3 tiered. Heavy, regular, eco, normal, express, and rinse cycle with delay, half load, delicate, sanitize and extra shine options. 3 racks, top for cutlery, middle for cups and glasses, bottom for pots and plates, and more cutlery. Very efficient use of space. Digital display. Time remaining feature really handy. Stainless steel. Model SHE68T55UC/03. Nothing bad to say. Best dishwasher weve ever owned.

I have had my Ascenta dishwasher maybe 6 yrs now, never liked the racks in it, it doesnt ever dry the dishes. Recently the soap dispenser is not opening making it needing another wash, 3 times in a row. It didnt open the last time I ran it. Does anyone know of any solutions to the dispenser not opening?

Have a Bosch built-in refrigerator with TWO issues related to the icemaker. Have had it only 6 months, but both problems pretty much from the beginning. First of all, it keeps dropping ice into the tray, and the tray overflows because all the ice drops down in the back of the tray, while the front of the tray pretty much stays empty. Had serviceman here twice, and both times he told me I have to keep pushing the ice from the back of the tray to the front. Told me the manual says that. It doesnt.MORE IMPORTANT - there are little tiny flies and an awful smell in our freezer ever since the fridges circuit breaker blew while we were away for a month. Every once in a while Ill see a tiny larva inside an ice cube. Pretty sure there is a nest in the icemaker or water line. Or possibly in the drip tray. The bugs seem to come out every couple of weeks - probably the gestation time for the new eggs that were laid. Weve never seen a live one - only dead. Had both exterminator & Bosch service person tell us we need to totally uninstall the fridge and clean & disinfect. Seems to me there should be a way to get to the drip tray & icemaker without uninstalling the fridge. Have 4 boxes of baking soda - still have the smell.

I purchased a Bosch cook top, oven and microwave a couple of years back. Had nothing but trouble. The first year had 3 calls on the oven. Now since January Ive had 3 calls on the microwave. Ive been without a microwave for 1 month now. Those who have a microwave will understand how inconvenient this is. Ive never had a problem with appliances in the past. The latest update: theyre waiting for parts to arrive from Germany. Buy LG, GE, Sears, whatever, that has a stock of parts in this country. You wont be sorry you did. Bosch is a piece of crap! And... you pay more for it.

Bosch service tech discovered a manufacturers defect in my new dishwasher model number SHEM63W55N. My dealer submitted the request to replace immediately. The RA paperwork took 7 weeks. After spending the morning on the phone with the seller, I was told this model is not available. When I called Bosch, the customer service informed me that they have closed the issue and that they are done. No suggestions or offers to correct the issue and no apology for their delays. I have to hope that the seller will do what is necessary to correct the issue. Would have expected better and more compassion from their customer service people. I do not recommend Bosch if you want good customer service!

I moved into a condo last April and the drum is already broken on the dryer. Theres clearly no user error involved, but Bosch is charging me $400 to fix it because they only support their products for 12 months. Its very likely that the drum was already cracked in the first 12 months and even if it wasnt, I advise people to avoid any company that refuses to stand behind their products. Run from Bosch!

I absolutely love my Bosch oven! We have had it for a few years now, (probably longer than I realize), but this oven is the perfect size and while it is modern in style it was easy to figure out and so does get used! I would recommend a Bosch to anyone looking for a great oven!

We have had dishwashers since 1974 and were always satisfied. A guarantee should not mean that after 2 years machines should start misbehaving. The baskets are rusting even though no objects that could rust were put in there. The light for the main programme failed. The on off - switch failed. We are very disappointed as the very 1st dishwasher we had from Phillips lasted for ages and we only replaced it because we moved house and had a new kitchen. Very unhappy. If you want to replace the baskets you will have paid for almost a new machine.

Dishwasher SHV68TL3UC/04: I spent $900 on this dishwasher 18 months ago. Today, it will not turn on. Called Bosch service: $129 to get a technician to come out, plus $30 every 15 minutes that they are here, not including the time for any work they need to do or any parts that need to be paid for. Needless to say, this will be my first and last Bosch purchase. I was advised to buy KitchenAid and I decided not to. Live and learn.

I have a safety issue with my newly installed Bosch gas range. When I called customer service, they offered to read the manual to me. Ive been reading for myself for some time now. The agent said that they had nobody that they could transfer me to that knew how my range was supposed to work. Let that sink in for a minute. Nobody in their customer service group knows how the appliance are supposed to work. Unbelievable.

The compressor on our Bosch refrigerator seized after just 7 years. The cost to repair was more than we paid for our new refrigerator - NOT a Bosch, a Frigidaire Gallery. Stay away from dual evaporators - sounds nice, but its too complex for the government-mandated efficiencies. (The Bosch dishwasher is great.)

I have bought several Bosch appliances. I’ve had less than desirable performance from them. Finding someone that will service a Bosch is impossible. I had a refrigerator stop working and they just let me know it was my tough luck that they couldn’t come for a service call for two weeks. The repair service in Birmingham was very unprofessional and seemed not to care. I will not buy another Bosch appliance.

We bought the Bosch Nexxt 100 Series Washer and Dryer about 5 years ago from Lowes. For the last 4 years we have had nothing but problems. First the washer. I kept ending up with cut marks in things. Almost like someone was murdering my sheets and clothes with a knife. They had perfect cut marks. Bosch offered no advice on what the issue was.Second the dryer. The dryer has been by far the BIGGEST headache! The first issue was that it would work but wouldnt heat up. Bosch told me to remove the back panel and the 20+ screws, shove my hand in there and find a TINY reset button. Ok, fine. FOUND IT! Reset! But then I kept having to reset it every week. Then a couple days ago I tossed in a small load of laundry and almost instantly started smelling something burning. So I open the dryer and I have flames between the back of the dryer drum and back panel. Not the most ideal place to have a FIRE! Not easy to tip a dryer backwards with a pitcher of water in hand trying to throw enough into small holes to put out a fire. BOSCH tells me Lint makes its way to the back of the drum, down the back and into the box where the heating element is. Clean it out, put it back together, plug it back in and resume normal use. Make sure to clean it out every few months. Can we say NO?Needless to say, I will NOT buy another BOSCH appliance. When I go to buy a new dryer I will also be buying a new washer. The only thing these appliances are good for is taking out back with a sledgehammer in hand and releasing some build up frustration!

$600 dollars to repair a 3 year old BOSCH washing machine not covered under warranty. The part that regulates the motor went and the part is $399. Customer service said they needed my purchase receipt and diagnosis and they would get back to me. After a number of emails and phone calls BOSCH will not cover a penny. BOSCH does not stand behind their product. I just bought a LG washer, never buying a Bosch product again.

My Bosch combination microwave/convection oven just stopped working for the 5th time in 5 years, and my extended warranty just expired 5 days ago. I would NEVER recommend this appliance. I thought Bosch was a great brand name, but its been my experience that their ovens are inferior. The control panels went black each time and had to be replaced. Having the extended warranty was so worth the extra expense as I would have paid for this appliance almost twice over the original purchase price in service calls. Save your money and buy another brand.

A £500+ Bosch microwave oven (model HMT85GL53B) purchased only 2 years ago broke just 1 month after the 2 year warranty expired - and Bosch made no offer to help. You would expect such an expensive appliance to last well after the warranty period! We spent the extra money on the kitchen appliances as we thought that Bosch had a good reputation...and there we are! We are appalled at the quality of Bosch appliances and very unhappy with the way Bosch handled it. We wouldnt recommend the microwave / combi oven model HMT85GL53B to anyone, as it has broken so quickly!

If I could rate this business a 0, I would rate it a 0. I bought my Bosch dishwasher model number SHX4ATF5UC on 5/27/2015. On June 11/2015 I called for service and the service just finished from 6/17/2015 to 7/02/2015 - it almost took two weeks! Well thats not the point. The point is that even after the appointments, the dishwasher still wasnt working! I tried to call in today to swap my dishwasher for a new one, however they told me I couldnt swap it out because I needed to have had service with them three times on the particular item before I could swap it out with them. However, they did set me up with another service.

This dishwasher is so quiet I often don’t know it’s running. If it wasn’t for the red light that shines on the floor to let me know. I wouldn’t!! I love it. I like that it has adjustable racks and a third upper rack where I put sharp knives so my dogs don’t get hurt if they lick the dirty dishes. Dishes come out clean and shiny.

Our Bosch is perfectly silent while it washes. It reliably does a very good job of cleaning everything. Our only disappointment is that a spring mechanism came loose in the door causing it to flop down.

I had problem with my refrigerator within warranty period, I thereafter registered a complaint and after chasing for about 1 month and sending more than 10 mails & escalation it was fixed. The Customer service of Bosch India is very poor needs improvement.

We bought a Bosch oven 4 years ago. The self-clean function didnt work the first time we tried as there was something wrong with the door hinges. This wasnt under warranty. We always found that the oven took a long time to cook things, but didnt really give it a second thought. There was also a mystery screw that magically appeared in the warming drawer one day. 9 days ago, the glass on the door spontaneously exploded into thousands of pieces while baking at a relatively low heat. We called Bosch and scheduled service for last Wednesday. Needless to say, they refused to accept responsibility as we are beyond our warranty period. As I took apart the glass, I discovered that the missing screw was one of the three holding the glass panel in place. This should never have just fallen out. I also noticed that the door closes much better than before. We are now 9 days without our oven and there is no sign of a Bosch technician! When I spoke to the Bosch rep, I asked how to register a complaint. He referred me to their web-site - but it only allows for 250 characters. Clearly, they dont want to hear about any problems. So much for expecting that a high end company might be interested in quality. Clearly, I wont be running out to buy any more Bosch appliances.

After buying a top of the line washer dryer for my new house from Bosch official distributor in the united arab emirates, they set up my delivery date after three weeks from my purchase (Which I saw as a bit odd, but I can live with that), I waited three weeks, an additional three days, then I got a call telling me that my washer dryer is out of stock!! After paying for it in cash, and an additional two year warranty, I called them, Bosch middle east, sent emails to bosch global and our local government consumer protection agency, and still No delivery!!!

My dishwasher was damaged during a lightning storm. I initially contacted customer service who gave advice, which made no sense (add rinse agent??). Called their local service rep. Service rep contacted their tech department upon arrival at my home & was advised regarding what part to order. Service rep returned, installed part, didnt work. Rep contacted their tech dept. again and was told that was the wrong part & to order another. I had to pay for the wrong part & service call to install it. Service rep installed 2nd part, didnt work, returned it. Service rep came again & installed replacement part, didnt work. Service rep took my dishwasher to his shop and worked on it. After 4 months, without a dishwasher, and a final bill of just under $500, my dishwasher still does not perform at 100% capacity. Contacted Bosch to at least be reimbursed for the wrong part & service call to install it and they said, Turn it in to your home owners insurance company.

I had purchased Bosch washing machine (Model No. WAK24168IN/03) on 06/12/2015. On 03-02-2016, I found the washing machine throwing E-18 and stopped working. Immediately, I called the customer care and registered complaint and they provided technician within 2 days. Technician informed us that drain pump got damaged and needs to be replaced with a new pump which will be fixed on 08-02-2016. From that day to till date, we had no information on the status from Service Center. We kept calling several times and asking the update on the status. They simply gave some stupid reasons and kept ignoring our calls. Finally, they gave us the number (**) of senior authority from Bosch Services who had kept awaiting us by telling that he will call and update on the status, and kept postponing the dates without giving any info on the status.I have lost my patience following up the poor and reckless customer service, as it wasted my time as well as money on the name of the brand just for a spare part. If this is the situation of service in the warranty period, then I just cant imagine what will it be after that period. I also pity on customer service who cannot give any information on the address of their Service Center. Washing machine is a very important home appliance in a daily life and we cannot waste any more time on following up people from one side with no response on the opposite side which delayed and disturbed routine planned schedule. Hence, I request you to refund the money or to do the service as quick as possible since it is already one month with no update on the status from the Service Center either through mail/phone.

I knew Bosch was a top brand for dishwashers. The operation buttons are only visible when door is open. I like that it has various running times to use. First time I used the dishwasher, I thought it was not working but it was. It was just that quiet I will always buy Bosch. Maybe a few extra dollars but well worth it.

Purchased B20CS30SNS fridge from Home Depot on March 2020 (in the peak of Pandemic) for my tenants who lives in the apartment. They delivered defect appliance. Tenants did not realize that water dispenser was not functioning well as they never use it before. As a landlord, I was not able to visit during the pandemic till October. I found out that the water is not running from dispenser plus ice are not producing. I contacted Bosch warranty department which took at least 1 hrs to speak. They sent technician in November and End of December. The Fridge is still not working. The valve in the back of the fridge has be to replaced. Im very upset and frustrating due to slow response. How could this brand new fridge need to replace the parts within 6 months? Very unreliable and handling customer complain unfairly.

When we went shopping for a dishwasher, we want that first of all got the dishes clean without rinsing and it had to be quiet. We bought a Bosch and my friends & family can’t believe how well it works. It’s fantastic. It gets everything so clean and we forget it’s running because it is so quiet. We recommend it to everyone who comes over.

Bosch washing machine. Plenty of washing programmes. Good value for money. Quick wash is excellent. I have had the machine over ten years and would buy the same make again. Energy efficiency, brand reputation and price. Dryer would be a different purchase. I would look around and see the best one on the market so do not dry as well as others. A product that does not start to rust within the first twelve months, and no paint chipping and find out cost of spares. Some makes are expensive to repair. Very pleased with Bosch washing machine. I always get a clean wash. The one thing that does annoy me is the powder tray. This gets so black and over the years I have found weak bleach solution will clean the tray (when removed), but even this fails to stop the holes above the dispenser, becoming blocked with the black slime (caused by washing powder and plastic). I have had the unit replaced twice. I would like all manufacturers to try and resolve this problem. Rather expensive over ten years, but so far no other problems.

The convection wall oven has locked up and over heated 4 times in 6 years, once cremating a very expensive standing prime rib roast, the circuit board replaced twice. The microwave had its circuit board replaced and the dishwasher had to have its hinges repair. All on my dollar, even though the oven was just barely over 1 year old, the microwave was 2 and the dishwasher 4. Their customer service is the worst. For company that thinks it is high end it is just another overseas cheap piece of junk. Do not buy Bosch appliances.

Bosch dishwasher shp65t55uc - One of the worst purchases we have ever made. Purchased in july 2014. Have already replaced front ss panel, not ONCE but twice. Have replaced cheap plastic handle once. Stainless steel is of poor quality. Should have stuck with sears elite brand, same as our refrig and stove. When you talk with Bosch rep, they act like their products are on the same level as the Hope diamond. Paid a ridiculous amount of money. Not worth it.

We got a real nice deal from Lowes on a Bosch electric range. We had been looking all over for a new one during a slight remodel. Saw the range for approx. half price - clearance - and jumped on it... Our budget (or interest) really did not include thinking high-end. The range is great, with all the bells and whistles we wouldnt have gotten otherwise - quick heating ribbon elements, convection, roasting, and warming oven features, nice black glass finish. Plus, it gets light use from us two empty-nesters. Then about 2 months ago, the glass panel on the oven door just plain fell off! (How can anyone make something that just sits there and then falls apart!?) Luckily, it didnt break. Upon investigation, wifey found a screw in the storage drawer but there are 3 screw holes holding it on via bottom brackets. Looked to me as though the other 2 screws had never been put in. Not only I, but my PhD Mechanical Engineer son-in-law, could not figure out how to get the panel back on... After fooling with it for 2 weeks, I finally bit the bullet and pretty much disassembled the entire oven door to get it back together. During this ordeal, the plastic strip on the top of the door also broke. It now awaits my precision application of super glue to fix. Havent done that yet just because Im sick of fooling with the thing. I will say that during this deal, I called the Bosch hotline for some expert advice, and the guy I spoke to was as friendly and compassionate as any of his breed I have ever dealt with. But even though we both had the same web page in front of us, he cheerfully admitted he was clueless as to how to get the panel back on. All he could suggest was replacing the entire oven door, even though he agreed that that was overkill for the problem which compared to the Bosch dishwasher we bought about a year and a half ago (i.e., now out of warranty)... well, I only thought I knew what an appliance problem was until I met the Bosch SHE3AR5XUC!! It will not drain completely. The detergent will not dispense. The dishes will not dry, let alone sanitize. It is noisy... It is a **. According to my web-based research, I can take it apart and see if something is stuck in the pump impeller, and take more apart and replace or somehow fix the detergent dispenser... Oh, yeah, thats me. Like so many other posters here, we felt pretty good about ourselves having a kitchen with so-called high end appliances. Instead, we feel as though we got suckered into thinking life would be a breeze with the wonderful Bosch stuff in our all-electric dream kitchen. I intend over the next few days to visit the big-box retailer we got our D/W from and state that the only remedy is total replacement. I doubt they will go for that. I will then go to another big-boxer and buy a new D/W. My advice to anyone who has read this far and is considering getting a Bosch anything... your life is too short and your time too valuable to roll the Bosch dice.

Excellent stove. I love either the baking or convention option on the stove. Love the fact it is a self cleaning oven with very little clean up afterwards. It is a gas range in my opinion cooks far better than electric ranges. The middle fits a large grill pan.

Purchased in July 2015 for $1350. We were debating between the two name brands, so we have decided to purchased Bosch invent for life, that was the slogan. After 16 months the drain pump has stopped working and shown e24 on the panel. Did our research online, clean the filter, reset... no success. Called customer services and the respond I got, the warranty has expired after a year so you have to pay for the labour $129 cost and parts will be extra. Why should I pay, My last dishwasher lasted for 15 years (still working but not very energy efficient). So I have to wait for 48 hours for management approval. Well it has been more than 3 days, no respond. After a few phone calls, Bosch finally responded and agreed to pay only for the parts. Lesson learnt, Bosch never purchased again.

Does a great job. Very pleased from the towels to the farm clothes grease and grime the machine cleans well. We live on a farm and the water use was a big selling point for me, it was great not having the constant worries thru the drought. The shorter cycles on the machine is what I use most, the more grime the more time for washing. I have had big top loader machines all along when our 4 children were growing up but now with mainly 2 to 4 adults and some times the grandbabies its perfect.A friend recommended the brand, I had people say they werent happy with the front loaders. I decided to pay for the expensive machine, but spare parts expensive. We broke the latch on the door and a new one was $400.00.That was a shock. My son made a high frame to it on for ease of access. No bending for me which is great and a must.

Im 82. This is the best dishwasher I have ever owned. It loads easily, it is so quiet that we never know it’s running. Our dishes, pots and pans, and silverware are spotless. I really like the access to all the buttons. Which are on the front of the door.