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Buy Bosch Dishwasher SHXM65Z55N
Buy Bosch Dishwasher SHXM65Z55N
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Buy Bosch Dishwasher SHXM65Z55N

Bosch - 500 Series 24in Top Control Built-In Dishwasher with AutoAir, Stainless Steel Tub, 3rd Rack, 44 dBa - Stainless steel

Find big savings on Bosch Dishwasher(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Simplify the way you clean dishes with this Bosch 24-inch dishwasher. An EasyGlide upper rack lets you load and unload items effortlessly, while the FlexSpace tines allow you to fold down other tines and create room for larger utensils. This Bosch 24-inch dishwasher features AquaStop leak protection to guard against water damage and AutoAir Dry technology for quick drying.

Manufacturer: Bosch

MODEL: SHXM65Z55N

MSRP: $1049.00

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Related Error Code Pages:
Bosch Refrigerator Error Codes, Bosch Dishwasher Error Codes, Bosch Range Error Codes, Bosch Washer Error Codes, Bosch Dryer Error Codes, Bosch Microwave Error Codes, Bosch Water Heater Error Codes, Bosch Heat Pump Error Codes,

Related Troubleshooting Pages:
Bosch Refrigerator Troubleshooting, Bosch Dishwasher Troubleshooting, Bosch Range Troubleshooting, Bosch Washer Troubleshooting, Bosch Dryer Troubleshooting, Bosch Microwave Troubleshooting, Bosch Water Heater Troubleshooting, Bosch Heat Pump Troubleshooting,

Related Repair Pages:
Bosch Refrigerator Repairs, Bosch Dishwasher Repairs, Bosch Range Repairs, Bosch Washer Repairs, Bosch Dryer Repairs, Bosch Microwave Repairs, Bosch Water Heater Repairs, Bosch Heat Pump Repairs,

Related Parts Pages:
Bosch Refrigerator Parts, Bosch Dishwasher Parts, Bosch Range Parts, Bosch Washer Parts, Bosch Dryer Parts, Bosch Microwave Parts, Bosch Water Heater Parts, Bosch Heat Pump Parts,


Buy Bosch Dishwasher SHXM65Z55N

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Product Reviews:

When I had to replace the dishwasher that came with my home when I bought i
When I had to replace the dishwasher that came with my home when I bought it, I wanted an excellent product and was willing to pay for it. I chose a Bosch from a local appliance dealer. While I havent had mechanical issues like many reviewers, the performance of this very expensive dishwasher is dismal. The dishes do not get clean or dry, and there is often a strange biological-type odor after the cycle runs. I will never purchase another Bosch product.
Published: March 7, 2018
Julie of Klamath Falls, OR
Source: consumeraffairs.com

The repair people just left - this is the 2nd pump to go out on my Bosch di
The repair people just left - this is the 2nd pump to go out on my Bosch dishwasher. The washer is only 2 years old - now I get to wait another week for the pump to come in. Will NEVER buy anything Bosch again.
Published: May 23, 2017
Rosalia of O Fallon, MO
Source: consumeraffairs.com

I purchased a Bosch front loader washer about a year-and-a-half ago. Since
I purchased a Bosch front loader washer about a year-and-a-half ago. Since then I have had a service technician at my house no less than 7X and I have also replaced a part on my own. The part I replaced which was shipped from the Bosch company was deemed faulty by the technician that came to re-replace the part. I have had several parts fail on this machine. I am extremely displeased with the companys lack of concern, accountability and action in this matter. Even as I write this review I am listening to the lock on my washer click in and out. Hopefully it will land on unlock and I can get my clothing from it.
Published: March 24, 2016
Paul of Mansfield, MA
Source: consumeraffairs.com

This is a pretty good dishwasher. It is quiet, washes the dishes quite good
This is a pretty good dishwasher. It is quiet, washes the dishes quite good and it seems to hold up quite well. It could be better if its capacity was a little bigger, but all in all it is a fine machine.
Published: March 7, 2020
Edward of Schenectady, NY
Source: consumeraffairs.com

We got our Bosch dishwasher 2 weeks ago. It was very labor intensive to set
We got our Bosch dishwasher 2 weeks ago. It was very labor intensive to set up. Too many bells and whistles. Also we did have a problem with water accumulation. We were told to use the extra shine button. This works. However we have to make sure we are here when the dishwasher is done so we can open it right away to let out the steam. So we have to take the extra step of setting the timer. Also it takes a very long time- 2 1/2 hours for the cycle to get done with the auto button and the extra shine button.Also the amount of dishes you can put in seems small. The plus here is that the dishwasher is very quiet. We got the Bosch hoping for an energy efficient machine. We do have to rinse the dishes first so that also takes up extra water. Perhaps this is a good model if you are a caterer, but cumbersome for general household use. My old broken down dishwasher did a better job of cleaning and drying in half the time. Its actually easier for me to wash my dishes by hand unless we have company.
Published: September 6, 2016
Wendy of El Granada, CA
Source: consumeraffairs.com

The Bosch model SHV99A03/UC 14 is fabulous! It is quiet, a major advantage.
The Bosch model SHV99A03/UC 14 is fabulous! It is quiet, a major advantage. Only a door spring pulley has broken in 12 years. The racks are large and easy to load. They fit all sizes of dishes and utensils. This will hold a very full load of dishes. We have the option for wood paneling that matches the oak cabinets. The door springs are strong, but the plastic pulleys are what broke. Bosch has redesigned them, so get the newer ones. They are a real challenge to replace, but there was some good video on YouTube showing how. Study first before you begin!
Published: February 24, 2016
Gary of Evergreen, CO
Source: consumeraffairs.com

I have a stainless Bosch model SHX43R55uc/64 and it STINKS like no other ev
I have a stainless Bosch model SHX43R55uc/64 and it STINKS like no other even cheap dishwasher I have ever owned in my entire life!! I am looking to replace it due to the SMELL, it cleans the dishes well but the smell in the unit after the wash is enough to choke a sanitary worker. It smells like dead animals. I take a turkey baster and remove about 4 full basters full of water out of the bottom below the filter that if left there gets putrid, then put some bleach in it but fear that my dishes are being washed with bleach. I had a repair man out and he said, Nothing you can do about it thats the way it was designed!
Published: August 22, 2016
Alice of Chandler, AZ
Source: consumeraffairs.com

I have had 6 repairs on my bosch dishwasher in 4 years. The management does
I have had 6 repairs on my bosch dishwasher in 4 years. The management does not stand behind their product. Do not be fooled. This is not a high end reliable company. Stay away.
Published: January 20, 2015
JUDY of Evergreen, CO
Source: consumeraffairs.com

I have had my Bosch dishwasher for two years now and I am very happy that I
I have had my Bosch dishwasher for two years now and I am very happy that I chose to spend a few extra dollars to buy a quality product. It is by far the best dishwasher I have ever owned: excellent cleaning, quiet operation, easy loading, and energy efficiency. My only quibble is that the beeping notification at the end of the cycle is loud and insistent until the off button is pushed. I would disable this alarm if it were possible.
Published: January 8, 2016
Terry of Gualala, Ca.
Source: consumeraffairs.com

I would vote a bit higher. The dishwasher works OK but the outside stainles
I would vote a bit higher. The dishwasher works OK but the outside stainless steel door has horrible dark gray marks coming out all over it. Some folks may not care what the outside looks like, not for the price of this dishwasher not holding up a year is ridiculous. I have a Whirlpool refrigerator that is 6 years old and no marks at all. I called and Bosch would charge starting off around $200 to just come out to fix. Nope never buy a Bosch if you care how long the product appearance will last.
Published: September 14, 2019
Karen of Colbert, GA
Source: consumeraffairs.com

We bought a Bosch dishwasher on 12/ 28/16. We have had it serviced twice be
We bought a Bosch dishwasher on 12/ 28/16. We have had it serviced twice because it will not turn on. Please do not buy a Bosch dishwasher. Called twice and they said it has to be serviced first. Really its not even a year old, JUNK!
Published: September 24, 2017
Judith of Chambersburg, PA
Source: consumeraffairs.com

Our Bosch dishwasher gets all the dishes clean and removes the most difficu
Our Bosch dishwasher gets all the dishes clean and removes the most difficult BBQ and smoke stains from all of my racks and cookware. It also is so quiet we dont have to wait until we are out of the room to turn it on. We are very impressed with this dishwasher over all of the others we have used.
Published: February 13, 2021
Dick of Dundee, OR
Source: consumeraffairs.com

My Bosch oven combo worked for us for about 3 months up until we set it for
My Bosch oven combo worked for us for about 3 months up until we set it for automatic cleaning. This is when it went up in flames. The company completely disregarded our complaint. I believe there should be a recall of all ovens. No follow up from customer service, no interest, we were left with burned oven and promise to replace which hasnt realize yet (waiting second month to get it).
Published: January 15, 2019
Richard of Canada
Source: consumeraffairs.com

I purchased a Bosch dishwasher Model SHP65T55US thru Appliance Connections
I purchased a Bosch dishwasher Model SHP65T55US thru Appliance Connections online. The item arrived with no dings, dents to the box - nor on the outside of the dishwasher. It was installed. We were able to use it for approx two weeks and the door all of a sudden wouldnt seal. Called Bosch & they gave us service repair places none of which wanted to repair the dishwasher as according to every single one of them - Bosch does not pay them enough for warranty work. This process took about a month - where Bosch ended up making a deal with one of the repair places to have them come out and repair the door. In the meantime, I took out the top rack & could not get it back in again. So I thought I would let the repairman do it. He came & fixed the door but could not get the rack in. He told us that it is a warranty issue as the top of the dishwasher was bowed. Bosch refuses to admit it is a warranty issue - they said that it is inspected before going out. This was missed by Bosch, by Appliance Connections and by us - until a Boschs Certified repairman informed us that it was a warranty issue. Bosch insists it is a shipping issue - how can that possibly be when it was bowed on the INSIDE... with no dings, dents, scratches, anything on the outside of the dishwasher. Must be a miracle that shipping caused a indentation on the inside. WOW... Really.
Published: July 23, 2014
Debbi of Big Lake, MN
Source: consumeraffairs.com

The oven door only closed all the way in the first few months. After that,
The oven door only closed all the way in the first few months. After that, it doesnt close all the way and is only getting worse. We went online today to figure out what to do. I bought the oven Bosch HGS7282UC and it looks like many people have had this problem.
Published: January 30, 2012
Janet of Temecula, CA
Source: consumeraffairs.com

I love everything about this dishwasher, especially how unbelievably quiet
I love everything about this dishwasher, especially how unbelievably quiet this is when its on. I would buy this dishwasher again. It cleans wonderfully & is very easy to use.
Published: January 24, 2018
Terry of Vernon, Texas
Source: consumeraffairs.com

I have had 2 repair reps at my home to pretty much tell me that this $800 d
I have had 2 repair reps at my home to pretty much tell me that this $800 dishwasher to be ran daily to avoid the terrible smell. In all my years of using a dishwasher have I ever had to run it daily. It would only have a few dishes in it. This is a bad design that Bosch is just pushing off on consumers. Beware - don’t buy unless you like a nasty smell In your kitchen.. They don’t care, they say it’s working as designed....
Published: April 6, 2021
Eva of Jacksonville, FL
Source: consumeraffairs.com

Dishwasher cleans very well. I never prewash my dishes. It is quiet also. I
Dishwasher cleans very well. I never prewash my dishes. It is quiet also. I am very pleased with it. Sometimes I overload it but it still gets all the dishes and pots and pans clean. I have had no issues and it is 10 years old now.
Published: February 15, 2021
Barbara of Buffalo, New York
Source: consumeraffairs.com

Model hmvp053u/01 Jan 2017. Bought 2018. Didn’t cut off. Burned up. Took
Model hmvp053u/01 Jan 2017. Bought 2018. Didn’t cut off. Burned up. Took 4 mo for Bosch to fix. Would not take back. Can’t read small numbers on control with light on. 2018 Bosch induction range. Numbers can’t be seen. Oven on multi-rack doesn’t bake evenly on convection. When door is opened for less than 2 minutes it takes about ten minute or more to get back to the baking temperature.
Published: July 17, 2019
Ruth of Venice, FL
Source: consumeraffairs.com

I had some issues with the fridge, it wouldn’t cool and also the water di
I had some issues with the fridge, it wouldn’t cool and also the water dispenser stopped working. The technician came on a number of occasions to figure out what the issue was, of course all at a cost to me. He thought he figured out why it wasn’t cooling and replaced the fan. He told me to purchase a triple valve from Bosch and that should fix my water dispensing issue. So I ordered online straight away. After a few days the item arrived, but I had also noticed that the internal temp inside the fridge didn’t go below 20 degrees Celsius. I decided enough was enough, spent so much on this technician and yet nothing, so I went out and purchased a new fridge. I contacted Bosch and explained the situation, and seek a refund on this triple Valve, technician labor cost as well as the cost for the new fan he had installed because the fridge clearly isn’t going to work. Till now it is still under review. As for the triple valve I sent it back to Bosch at their request (after again explaining to sales why I no longer want the item) at my own expense and yet they still charged me a ‘restocking fee’. I told them I only purchased it at the advice of the technician but because he couldn’t resolve my main issue, I didn’t need it anymore. They wouldn’t budge. I will recommend anyone that is thinking about purchasing a Bosch appliance to reconsider. Their customer service is awful and their technicians don’t seem to know the product too well either.
Published: April 7, 2019
Thinh of Melbourne, VIC
Source: consumeraffairs.com

Buyer beware!!! Don’t buy your appliance from Bosch! They used to high qu
Buyer beware!!! Don’t buy your appliance from Bosch! They used to high quality but that is NO LONGER the case! Bought all Bosch appliances brand new 2 years ago. The oven and the microwave have both died. I WILL never buy Bosch again.
Published: May 17, 2020
Michelle of Erie, CO
Source: consumeraffairs.com

I needed a new dishwasher and decided to buy a Bosch because I have always
I needed a new dishwasher and decided to buy a Bosch because I have always thought this was a high-end equipment. I did buy the simple model that was highly-rated in Consumer Reports. The dishwasher is horrible! I have to wash the dishes before they go into the dishwasher, and sometimes when they come out, there is often what looks like soap residue on the dishes. Does the dishwasher not rinse? Pots with spillover dont get clean. Tea rings in cups dont come out. Im thinking about replacing this dishwasher!
Published: November 10, 2014
Kim of Nipomo, CA
Source: consumeraffairs.com

We love our Bosch Dishwasher and will buy another one when we move (even th
We love our Bosch Dishwasher and will buy another one when we move (even though the new house comes with a brand new one). We especially like the 9 minute rinse cycle we can use if the load isnt full. We also like the third rack for spatulas, though that rack doesnt always get cleaned well. Its also extremely quiet. We only wish there was a light to say it was clean vs just rinsed.
Published: January 8, 2016
S. of Davie, FL
Source: consumeraffairs.com

My lower Bosch oven has always been slow to preheat but it wasnt until the
My lower Bosch oven has always been slow to preheat but it wasnt until the oven surface was being cleaned while the oven was on that I realized that the oven was very hot to the touch on the lower outside of the oven door. Three visits by an authorized tech to rule out problems with the door and gaskets resulted in his conclusion that the oven has a defect that it is a fire hazard as heat is going into the surrounding wall. I am asking other consumers who find their ovens are slow to preheat to actually check the outside border of the oven while on to see if it is hot. I am filing complaints with the relevant state and federal consumer product safety organizations in the hope of starting a recall. So check your in the wall Bosch ovens while on.
Published: January 10, 2019
Nancy of Bethesda, MD
Source: consumeraffairs.com

I had three repairmen come out, and they all verified the problem. Each gav
I had three repairmen come out, and they all verified the problem. Each gave me different instructions: dishes should be put in when they are dirty, dishes should be put in when they are clean, use vinegar in the rinse cycle. One repairman spent 20 minutes vacuuming the suds out. I am a disabled senior citizen and a dishwasher is important to me. I cant hand rinse everything every time the the cycle is done! I had to send a picture of the problem. I guess Bosch doesnt trust its repairmen.
Published: December 31, 2013
Donna of Palmetto Bay, FL
Source: consumeraffairs.com

Bosch dishwasher 9001117065 (500 series) - Frustration that the materials n
Bosch dishwasher 9001117065 (500 series) - Frustration that the materials needed to install say to use a 90 degree elbow with 3/4 N.P.T. threads on one leg... but really this should read H.P.T. (hose thread). We returned one dishwasher thinking the threads were stripped but in reality had the wrong connector. Perhaps need to clarify in the English instructions to use hose pipe thread.
Published: October 20, 2017
Susan of Redlands, CA
Source: consumeraffairs.com

I purchased a Bosch dishwasher in March 2011. It is model SHE43P25UC/64. Th
I purchased a Bosch dishwasher in March 2011. It is model SHE43P25UC/64. The 2 plastic brackets which attach the control panel (also used as the handle) to the door have both cracked. My usage is typical for a household of 2 people so there was no excessive use here. The cracked brackets now cause the control panel to pull away from the front door when the dishwasher is opened.I took the front door panel off by removing the side screws (not the top screws) and I removed the broken brackets by unscrewing them at the tabs. I rough sanded the plastic at the cracks and applied Loctite Epoxy Plastic Bonder (3450 PSI) to the broken tabs and reassembled. I made sure the glued bracket lined up with the screw holes and manually pressed the control panel inward for 10 minutes to set the bonding agent. I then installed the bracket screws loosely and let the unit sit undisturbed for about 12 hours. Then I tightened the screws and reattached the front door panel. Its been 2 weeks and so far it had held in place. Since the Loctite claims to fuse the plastic, Im hoping this will last a while. I had searched the web for this issue and couldnt find a hit so Im posting this here in hopes that someone experiencing a similar issue can find this.
Published: October 14, 2014
Steve of Simsbury, CT
Source: consumeraffairs.com

I purchased a Bosch washer, Model WFMC22OAUC in Feb. 2008 along with the dr
I purchased a Bosch washer, Model WFMC22OAUC in Feb. 2008 along with the dryer and petal stools. I did my homework and found this brand to be the most recommended by pretty much everyone, retailers and repairmen. The washer has now been repaired three times. The mold sticks to high heaven and, being farmers, I can honestly say one gallon of water doesnt bring out **. My whites are now gray. I was told I could wash three loads at once. I should have been told to wash one piece of clothing per load. I doubt that that one piece would be cleaned.
Published: September 15, 2011
Janice of Beverly, OH
Source: consumeraffairs.com

Bought a Bosch refrigerator from Floorcraft Appliance in San Francisco Ca i
Bought a Bosch refrigerator from Floorcraft Appliance in San Francisco Ca in December 2016. I installed it in my new kitchen in March 2017. Within a few weeks noticed that water was pooling under the bottom cheese drawer and freezing the drawer in place. I had several service calls to flush the line. The last technician noted that the defrost drain line was freezing up and also noticed that the freezer drawer rails were installed incorrectly during manufacture, preventing complete closure of the drawer and recommended replacing the entire unit. Three months later and still waiting for that replacement fridge and the freezer drawer wont close because of a massive ice formation on one side. Now leaking water onto the floor and frozen food thawing.
Published: August 11, 2017
Jefferson of San Francisco, CA
Source: consumeraffairs.com

Bosch SHE53TL5UC/02 dishwasher has been awful. The controls get locked up a
Bosch SHE53TL5UC/02 dishwasher has been awful. The controls get locked up and wont finish cycle. It will not clear even if the power is removed. The first machine was replaced two months after purchase. Now, 11 months later, the replacement unit is locked. A product with obvious electronic flaws.
Published: February 14, 2016
Fred of Northford, CT
Source: consumeraffairs.com

It is quiet, always cleaned the dishes. I never do pots in the dishwasher.
It is quiet, always cleaned the dishes. I never do pots in the dishwasher. I assume it would do those well also. Looks great, no knobs or dials, always seems to be clean inside. It was competitively priced for a top-end machine.
Published: March 10, 2020
LEO of Zeeland, MI
Source: consumeraffairs.com

Bosch double oven HBL 57 - I have been happy with this oven until today. I
Bosch double oven HBL 57 - I have been happy with this oven until today. I went to use the self-cleaning feature for the first time and the glass in the door shattered into a million pieces approx. 1/2 hour into the cleaning cycle. I called Boschs 800-944-2904 number and explained what happened and that I felt they should replace the glass since it was obviously defective or would not have shattered. I was told no they could not do that but they could give me a service provider number in our area. When she determined that they didnt have a provider in our area, she said I should look in the phone book for someone to repair the oven. She did, after I asked her, provide me with a service provider in the nearest large city to us, but she left me with the impression that she could care less about providing good customer service. I will be sure and tell everyone I can how helpful Bosch is when you have a problem!
Published: February 8, 2013
William of Alpine, TX
Source: consumeraffairs.com

Since I purchased my W&D nearly 3 years ago Ive had repair people calle
Since I purchased my W&D nearly 3 years ago Ive had repair people called out at my expense twice. Then a couple of weeks ago my washer started leaking at the front-loading door-seal. I called Bosch to see if they would pick up the tab for this third unfortunate event. They would not. The major cost is, of course, the house call. The Bosch Customer Service (joke) rep told me that, at most, they would provide another door seal after I paid a repair person to come and look at the washer and state that it leaked, -- THEN, I must call the repair person back again (my fee, again) to install the seal that BOSCH so generously provided to me (after proof). Only then would I have a washer that twisted my clothes into a knot and annoyed me with constant beeps that I cannot turn off.What is wrong with these companies? Where is customer service? I bought their high end products and put my faith in them to help the environment by using less water and electricity, to the tune of 3X what a regular ol W&D cost. German engineering notwithstanding, I will never buy another Bosch product. I will wash clothes on a rock first!! And ya know what the really sad part is? The nice little Appliance Plus repairman in Surfside said on one of this visits that this was still the best washer and dryer made :(
Published: December 20, 2013
Letty of Pawleys Island, SC
Source: consumeraffairs.com

The oven has had major issues and it is only 2 years old. The door has neve
The oven has had major issues and it is only 2 years old. The door has never been able to close completely shut since day one. In first year the computer unit broke. Now, beginning of second year and the ocean doesnt turn on. I will never purchase a Bosch product again. They say nothing is covered and they are not responsible for anything. Completely disgusted. Looks like I have to purchase a new stove, for it is not safe and is costing too much money in repair bills.
Published: March 2, 2012
Ann of Oceanport, NJ
Source: consumeraffairs.com

Bosch dishwasher shp65t55uc - One of the worst purchases we have ever made.
Bosch dishwasher shp65t55uc - One of the worst purchases we have ever made. Purchased in july 2014. Have already replaced front ss panel, not ONCE but twice. Have replaced cheap plastic handle once. Stainless steel is of poor quality. Should have stuck with sears elite brand, same as our refrig and stove. When you talk with Bosch rep, they act like their products are on the same level as the Hope diamond. Paid a ridiculous amount of money. Not worth it.
Published: March 1, 2015
catherine of Pitman, NJ
Source: consumeraffairs.com

Have a Bosch built-in refrigerator with TWO issues related to the icemaker.
Have a Bosch built-in refrigerator with TWO issues related to the icemaker. Have had it only 6 months, but both problems pretty much from the beginning. First of all, it keeps dropping ice into the tray, and the tray overflows because all the ice drops down in the back of the tray, while the front of the tray pretty much stays empty. Had serviceman here twice, and both times he told me I have to keep pushing the ice from the back of the tray to the front. Told me the manual says that. It doesnt.MORE IMPORTANT - there are little tiny flies and an awful smell in our freezer ever since the fridges circuit breaker blew while we were away for a month. Every once in a while Ill see a tiny larva inside an ice cube. Pretty sure there is a nest in the icemaker or water line. Or possibly in the drip tray. The bugs seem to come out every couple of weeks - probably the gestation time for the new eggs that were laid. Weve never seen a live one - only dead. Had both exterminator & Bosch service person tell us we need to totally uninstall the fridge and clean & disinfect. Seems to me there should be a way to get to the drip tray & icemaker without uninstalling the fridge. Have 4 boxes of baking soda - still have the smell.
Published: January 26, 2019
Harvey of Sarasota, FL
Source: consumeraffairs.com

Bought the dishwasher (SHX7PT55UC) 2 years ago from Airport Appliance. From
Bought the dishwasher (SHX7PT55UC) 2 years ago from Airport Appliance. From the start, the dishwashers lower rack came off the track and the dishwasher did not clean the dishes. I had Bosch come out two times. The first time, I was informed that the installation was done backwards. They said they fixed it but its never cleaned well unless its on the most aggressive cycle. The rack still comes off the track constantly. One of the worst problems is that this dishwasher takes all color off my dishes and makes all cups totally dull. I hate it. Never again will I have anything Bosch. Bosch = BAD! Ive had Bosch repair people out twice. Plus, they dont stand by their product. Terrible customer service.
Published: November 11, 2015
Ingrid of Danville, CA
Source: consumeraffairs.com

Pathetic Bosch service in Gurgaon, I have been chasing them to repairs my w
Pathetic Bosch service in Gurgaon, I have been chasing them to repairs my washing machine since past one month. Surprisingly they have sent the engineer in between to charge me for service call but no resolution of the problem, they willliw too much on the progress. Request no one to buy Bosch products as you may never get satisfied after sales service.
Published: March 31, 2018
Rajkamal of Gurgaon, Other
Source: consumeraffairs.com

This is our second Bosch dishwasher. The first one died within a year and w
This is our second Bosch dishwasher. The first one died within a year and was replaced (though it took ages). We loved the way it worked, esp. the silence of it, but were surprised by the failure of a new appliance. The customer service was not great. New house, new DW: this one died within 11 months of purchase and installation. And I am a super-neat-freak the dishes are almost clean when they go in dishwasher user. But still, this new Bosch died 11 months in, and 5 weeks after reporting the problem were still being given the run-around.After trying to replace the board and sensor unit on site this past week, the service guys hauled it away, damaging my cabinetry. And suddenly (lo, presto!) we now, 2 days later, have a leak under our sink, which is adjacent to the DW, from where they pulled the fill/drain hoses and did god knows what. Next time I will camp over their shoulders, video camera on. So: 5 weeks after reporting the Bosch units failure, we have no dishwasher, and are unable to use our kitchen sink. I am disgusted.
Published: July 24, 2017
Florence of Conway, SC
Source: consumeraffairs.com

I have been using Bosch Dishwashers since 1986. I purchased my first Bosch
I have been using Bosch Dishwashers since 1986. I purchased my first Bosch Dishwasher while living in Rauenberg Germany. Had no problem with the machine. On my return to Canada in 1993 I kept the machine, had to have a 220 line installed in house to use machine. In 2013 decided to buy another Bosch machine. I quickly found out there is a difference in quality of machines made in Germany than the ones in North America. I have had nothing but problems with my new Bosch Model SHE3ARF2UC/08 SilencePlus 50 dBA. Every month once or twice a month the machine would not drain. Saying blockage of drain. Dishes are washed off prior to been placed in machine. Problem still persisting. This is a regular problem with this machine. Time to look for another brand. Had enough of this problem. Costly.
Published: April 5, 2015
Tony of Wasaga Beach, ON
Source: consumeraffairs.com

Very bad experience with Bosch front load washing machine and very poor aft
Very bad experience with Bosch front load washing machine and very poor after sale service. Within warranty period washing machine get badly rusted and peeling of paint is coming out like paper. When I complaint regarding this sales Vikas ** said, I forwarded mail but we cant help it. You have to purchase new body either you can paint by your own. This was not expected from such a name fame company. Purchase from Bosch any product if you dont need after sale service because if you required service then they have many excuses to keep your mouth shut. Only answer is to purchase the product. There is no replacement within warranty of product of any part of machine. Feeling cheated. Dont buy it. Thanks. Regards, Yogita **
Published: April 29, 2019
Yogita of Other, Other
Source: consumeraffairs.com

We are currently in our 3rd year with our current Bosch Oven. The fist oven
We are currently in our 3rd year with our current Bosch Oven. The fist oven was damaged internally in shipment and had to be replaced. The second oven was installed and never worked. The third worked for 2 1/2 years after which the cooktop stopped functioning. The repair estimate was $ 800.00 to $ 1500.00. When we call Bosch it appears they are focused on the dishwasher recall ....
Published: November 11, 2020
Louis of Cleveland, OH
Source: consumeraffairs.com

Advice for anyone looking for appliances: DO NOT BUY FROM BOSCH.. We got a
Advice for anyone looking for appliances: DO NOT BUY FROM BOSCH.. We got a microwave from them because it was supposed to be the best of the best. About 16 months after purchasing, the microwave needed fixing so we did it the way Bosch said we had to do it for the parts to be covered. This happened 3 times in a matter of 3 years. The third time, it was deemed unrepairable. After a month of going back and forth with them, not having a microwave, the best offer they could give me was that I had to pay $300 for a replacement microwave. Mind you, it was a $1200 microwave to begin with. So with the original cost upfront, the service costs and what they now want me to pay for a replacement microwave, I’m looking at roughly $2100 dollars on this microwave. And they claim this to be a “more than fair” offer. The customer service will throw you around from one guarded person to the next. They’ll forward you to their “manager” and when you ask for their name and title after finishing a conversation with them, you’ll find out that it’s not the manager and they’ll REFUSE to give you their last name or an email or anything to contact them. Then, when you’ve had enough and you name all the people you’ve spoken with and that you want to speak to the actual manager, they put you on a lengthy hold that conveniently dies on several occasions. https://www.facebook.com/BoschAppliances/
Published: October 30, 2019
Cody of Walker, LA
Source: consumeraffairs.com

Bosch Free Range Stove Model #HGS3052UC - My mom, 75 years old, called yest
Bosch Free Range Stove Model #HGS3052UC - My mom, 75 years old, called yesterday upset that her stove will not turn off. She called Boschs customer service to advise them that her stove will not turn off and that she needs someone to come take care of it. She was quoted approximately $129 for the first 18 minutes and $12 for every 6 minutes after that and told her the first available date was over a week later. So, in other words, they told her it will be ok for her oven to be on 24/7 for over a week until someone gets there. It gets better!! My husband went over to look at it and realized that the screen that displays the clock and functions was hanging off behind the glass. He opened the back to find that the control module was held on by double sized tape!! I kid you not!! This was supposed to be one of the better stoves and it is held together by tape!
Published: September 28, 2014
Janine of Middle Village, NY
Source: consumeraffairs.com

Bosch washing machine. Plenty of washing programmes. Good value for money.
Bosch washing machine. Plenty of washing programmes. Good value for money. Quick wash is excellent. I have had the machine over ten years and would buy the same make again. Energy efficiency, brand reputation and price. Dryer would be a different purchase. I would look around and see the best one on the market so do not dry as well as others. A product that does not start to rust within the first twelve months, and no paint chipping and find out cost of spares. Some makes are expensive to repair. Very pleased with Bosch washing machine. I always get a clean wash. The one thing that does annoy me is the powder tray. This gets so black and over the years I have found weak bleach solution will clean the tray (when removed), but even this fails to stop the holes above the dispenser, becoming blocked with the black slime (caused by washing powder and plastic). I have had the unit replaced twice. I would like all manufacturers to try and resolve this problem. Rather expensive over ten years, but so far no other problems.
Published: March 25, 2016
S. S. of Weston Super Mare, Other
Source: consumeraffairs.com

2014 current line model. I had the dishwasher for about 25 days, pulled out
2014 current line model. I had the dishwasher for about 25 days, pulled out the lower rack and two wheels flew off (I guess rack was out of alignment). There are 4 wheels on each side. But it CRASHED as the rack hit the door - and the DW barely had any dishes in it. The damage to the tin foil they call Stainless interior was scary. When I called Support, they said they never heard of it damaging the door and there was no recall. BUT they didnt want pictures. A second call got a rep who said they are working on the flying wheels issue. The Internet shows its been a BOSCH issue since 2009. Sure they would agree to fix it, but who wants to have a repaired $1000 DW that can so easily get damaged? It was the lack of Bosch concern that upset me the most. I just ordered a Kitchen Aid.
Published: March 27, 2014
s of Port St Lucie, FL
Source: consumeraffairs.com

We purchased a new Bosch built-in dishwasher in December to replace our 13
We purchased a new Bosch built-in dishwasher in December to replace our 13 year old GE profile dishwasher. The GE worked great but the gaskets needed replacing $120. Each. So I decided to buy a new Bosch, what a mistake. I called Home Depot and they said they would have taken it back however I would have to pay my plumber to take it out, return it to store and pay him to re-install it. Well, that didnt happen... When I then called Bosch and complained about new Bosch dishwasher that (Didnt clean dishes or silverware) and (smelled awful) the young lady said my plumber must not have installed a trap (wrong). And never addressed the dirty dishes in and dirty dishes out!!!! My wife and I hate this machine and if this company doesnt rectify it for us no one in our family will ever use this product again (Sales come from consumers, referrals come from consumers, positive vs. Negative feedback also from consumers. 46 years never a problem w/ G.E...
Published: October 31, 2015
bob of Amsterdam, NY
Source: consumeraffairs.com

We purchased a Bosch washer and dryer just a little over a year ago. The co
We purchased a Bosch washer and dryer just a little over a year ago. The control unit went out on the dryer. I got the run around from customer service (warranty coverage) and finally they gave us contacts for service. The first individual failed to show up or call. So we had to call back to get some other service representatives names. The next service representative was helpful (was finally able to get clothes out of the dryer) following his direction. However, he was not able to come out for service until the following week. I called back the customer service number again and the individual was willing to order the control unit but the computer system was down and I would have to call back on Monday. When I called back, the service representative refused to order the part. After frustration, I ordered the part myself and fixed the dryer myself. Boschs warranty is not worth anything and I will not purchase another one of their appliances.
Published: January 15, 2012
Mike of Keysville, GA
Source: consumeraffairs.com

I purchased and installed the Bosch HMB8050/HBL8750 stacked microwave/conve
I purchased and installed the Bosch HMB8050/HBL8750 stacked microwave/convection oven and built-in oven pair in 2011. The microwave/convection oven was great in terms of roasting small items and we used it very frequently. That is until the convection part of the oven did not deliver the preset temperature and was making rattling noises. The repair technician determined that it was the drive shaft of the fan is broken causing temperature not distributing properly. We went to all the appliance parts suppliers and could not find the part as it has been discontinued. I also contacted Bosch directly, after being re-directed to 3 or 4 different numbers and confusion with the part number, they said no part was available.We tried to replace the microwave/convection oven with another Bosch but the model is discontinued. New models are now all flushed with the cabinets which means my existing cabinet has to be rebuilt and will look out of place with the existing built-in oven. Found a different make microwave/convection oven ($700) that may fits in the existing cut out but discovered that the Bosch microwave/convection oven and built-in oven shared the same power source!! The Bosch representative recommended replacing the complete system!!! So, because of a $180 part that Bosch discontinued will require me to take out a working microwave AND a perfectly working built-in oven and put in another Bosch $5,000 to $7, 000 combination oven in?? NO WAY! Will I buy another Bosch again? NO WAY! It is absolutely ridiculous to discontinue a part barely 10 years after a product in the market. Shame on Bosch.
Published: December 18, 2020
Michael of Vancouver, BC
Source: consumeraffairs.com

I love this range as much as my Bosch dish washer, quality products, only i
I love this range as much as my Bosch dish washer, quality products, only issue was concerning back adjustable legs for height, pretty flimsy
Published: September 15, 2019
Bluebird
Source: bestbuy.com

Wonderful Machine. Much superior to the Bosch Axxis we replaced. Cleaner cl
Wonderful Machine. Much superior to the Bosch Axxis we replaced. Cleaner clothes, easier navigation, more program options (temperature, rinses, prewash) compact, quiet! Hope it lasts longer. Very satisfied. Highly recommend it.
Published: May 12, 2020
Toula of Chicago, IL
Source: consumeraffairs.com

I really like the new Bosch dishwasher we purchased. The problem is that th
I really like the new Bosch dishwasher we purchased. The problem is that the bottom rack flies off the grooves provided for it in the interior door frame when open for loading or unloading. No matter how we try, the rack seems to disengage from the grooves provided. There are no tracking mechanisms, just gravity holding the rack in place, so were wondering what were doing wrong. Has anyone else had this issue and if so... how youve dealt with it. Thanks.
Published: January 23, 2014
steve of New York City, NY
Source: consumeraffairs.com

I am in the middle of looking for appliances for my new kitchen. I find mys
I am in the middle of looking for appliances for my new kitchen. I find myself in awe with what everyone has to say about very expensive appliances that the companies refuse to do anything about. My question is how do they get away with this? It is very discouraging and there should be a way to make these companies responsible for their products and not the loss of the consumers. I have a Bosch dishwasher that hasnt worked for over 1 year because they dont make the part any longer to fix it. What is that all about?
Published: April 4, 2013
Nancy of Brooklyn, NY
Source: consumeraffairs.com

We purchased a Bosch dishwasher because I liked the 3rd rack feature, the s
We purchased a Bosch dishwasher because I liked the 3rd rack feature, the super quiet rating, and seemingly good reputation. This dishwasher does Not clean the cups or glasses. The glasses taste like soap and the cups are still dirty inside. The repair came out twice, changed the soap dispenser, told me not to use rinse aide, to always use the heavy setting and extra dry. The glasses are better, but the cups are not and I have to wash all the cups before they go into the machine. It can be hard to arrange the dishes in the lower rack. I have bent some of the tines to make a 9x13 baking dish fit.We bought this dishwasher and a GE range the same day, it took 2 months for delivery. Apparently, Bosch starts the warranty before the consumer actually has the product. The GE Range is still under warranty, while the Bosch dishwasher is not. GE starts the warranty upon delivery, not purchase, which seems much more fair to the consumer. Bosch warranty and service were both not much help. How a warranty can start before the product is in your home being used is ridiculous and unfair. But it doesn’t change the fact that it isn’t even a good dishwasher. We do Not recommend Bosch. Go GE.
Published: February 3, 2020
Pam of Middletown, MD
Source: consumeraffairs.com

A lot of time and $$ spent trying to purchase a new motor control module. N
A lot of time and $$ spent trying to purchase a new motor control module. Not Available! Anywhere. Sent mine out to be fixed - not able - parts not available. We now have to throw out a perfectly good washer and dryer stackable unit (3 yrs old) because of the part. Has anyone else had this problem? What a waste of money! (let alone the environmental aspects). Off to spend $2,000.00 - not on Bosch!!!
Published: October 2, 2016
bradley of Hope, ME
Source: consumeraffairs.com

I bought a brand new refrigerator, but there are parts that I can not insta
I bought a brand new refrigerator, but there are parts that I can not install as the manual is not clear about them. So, I thought I will call and ask. No such luck: calls are disconnected, they hung up on me, they say that I have to hang up and they call back - and never do, I can hear them and they do not hear me....I wrote email to their web site, got an automated reply but no call back....I am so frustrated I am thinking of returning the whole thing, because I dont trust the company.
Published: January 21, 2021
Kristina of Lavale, MD
Source: consumeraffairs.com

Do not even think about buying one this companys dishwashers. Less than 2 1
Do not even think about buying one this companys dishwashers. Less than 2 1/2 years old it has been down for 3 weeks. In 37 years of marriage with multiple houses over the years we have never had such a bad experience with an appliance.
Published: December 10, 2015
Michael of Milton, MA
Source: consumeraffairs.com

My experience has been sooo baddd with Bosch customer service. So, we build
My experience has been sooo baddd with Bosch customer service. So, we build our home and one my friend recommend me to get Bosch Appliances so I did. I order my kitchen appliances with bosch back in May. I didnt received my appliances in July so I couldnt do closing on time due to not having my appliances and get inspection done before I moved to my new home. Which I was like okay due to Covid I understand. Here is the worst part. So the day I closed on my home and start using my appliance. Happen to find out that my Microwave and my dishwasher is not working. Brand new out of box. So I called bosch customer service in July the day after I closed on my new house and explained them the both appliances are not working.I was given a number to call for service repair which I did and they told me 3 weeks wait for them to come out due to COVID which again I was okay no problem. Its COVID. Understandable. They came to my house after 3 weeks and told me that they have to order part for microwave and suggested me to call bosch customer to replace it because it would make more sense since he visited cost $1246 this time and next time would be about same and told me that if he doesnt hear back from bosch he will be back in 3 weeks again. So I called Bosch back and explain the whole thing. I was told they made ticket (wrong ticket where they combined microwave and dishwasher) and the rep told me they send the ticket to management to review and will send the replacement.I called after 2 weeks AGAIN and the rep told me that they didnt proper format from the service company so I make three way call and explain them that bosch need special format for exchange. Service provider send it to bosch and bosch rep was like, Yup got it. Since bosch didnt reach out to me or the company the service guy came and said he have to order another part and will be back 2 weeks again. This visit was again $1246. So I called bosch again and find out whats going on and went through the same thing report format is not acceptable by management company.At this point, we paid $2800 for service and I bought this microwave around $1800.00. Didnt understand why bosch didnt see that because he will back again and will cost another $1200.00 so at this point we paid double than what microwave cost. So I called again a week later is same story. They dont have the proper format from the service provider. So here I am stuck with microwave because I can return it anymore since my purchase month was in May and here I am still waiting for bosch management to review in End Of August. The worst customer service ever. I called them more than 10 times since July to August and stayed on the phone for more than 2 hours going around and around. Every time I called my phone timed was more than 2 hours.
Published: August 28, 2020
Deepika of Bettendorf, IA
Source: consumeraffairs.com

We purchased the dishwasher last July. It will not get the dishes clean unl
We purchased the dishwasher last July. It will not get the dishes clean unless they are basically clean before you put them in. And it will not get them dry -- ever. Within a month, we could not get it to start because the door would not close. The tech said it needed to be leveled. Two months later, the door wont close. Tech has to order a bracket for the door. Two months later, same problems -- tech removes some of the parts of the top rack. Two months later, same problems. I have asked for a replacement and no one got back to me. Today, same problem. I think they are just trying to put me off until the warranty runs out.
Published: April 3, 2017
Victoria of Mckinney, TX
Source: consumeraffairs.com

This Bosch front loader is the quietest washing machine that I have ever ow
This Bosch front loader is the quietest washing machine that I have ever owned. Unlike my previous front loader, it doesnt vibrate when it spins, it seems perfectly balanced. I also like the option of being able to use it as a dryer. Compared with separate driers, it is small, so I only recommend it as an occasional dryer. The wash/drier option is a real space saver, if you dont have enough space for two separate items.
Published: May 17, 2020
Jennifer of Melbourne, Other
Source: consumeraffairs.com

DOES NOT EVEN DESERVE A ONE! I bought all Bosch products for my new kitchen
DOES NOT EVEN DESERVE A ONE! I bought all Bosch products for my new kitchen thinking German engineering was the best!!! Well, think again! The dishwasher is great, the slide in gas stove is ok but surface scratches at the slightest contact. My complaint is the 24 electric wall oven that I paid close to $ 2,000 for. You set it at 350, the light indicating it has reached the temperature goes off when it is at 325 degrees, when it reaches 350 it then moves on to 400 and even goes up to 500 or sometimes goes down again to 350. It is not usable! I complained repeatedly, had a serviceman come more than once and finally Bosch replaced it only to have the same problem all over again!! I even got my electrician to come when the second oven had the same problem but the problem wasnt the electricity! I feel totally cheated and wish I could reach a larger audience with my complaint!
Published: May 22, 2019
Paola of El Cerrito, CA
Source: consumeraffairs.com

Unfortunately I am one of those that got no help from Bosch. They said ther
Unfortunately I am one of those that got no help from Bosch. They said there is nothing they can do and that I would have to pay $99 for them to send someone out. And that only covers the first 18 minutes of diagnostics. From there it was $120/hr. This microwave is part of an oven combo unit that cost over $2200 so it is not as simple as just replacing the microwave either. Thought I was getting a high end product but I guess not. Beware of Bosch less you find yourself hoping you win the customer service lottery of whether they choose to help you or not. BTW, this unit is only 26 months old.
Published: February 26, 2015
Scott of San Antonio, TX
Source: consumeraffairs.com

My Bosch electrical stove’s glass surface has broken in 11th month after
My Bosch electrical stove’s glass surface has broken in 11th month after buying it. The Service told me that is end-user fault and guarantee does not involve the glass (which is the half price of stove). If you do not planning to use your stove buy a Bosch :), otherwise you will keep paying to Service each year I guess.
Published: May 6, 2020
Arzu of Other, Other
Source: consumeraffairs.com

Bosch Dishwasher rack constantly slides off the non-existing tracks and cra
Bosch Dishwasher rack constantly slides off the non-existing tracks and crack my dishes!
Published: June 1, 2014
Laura of Livingston, NJ
Source: consumeraffairs.com

We purchased 3 Bosch appliances when we built our house 6 years ago. The di
We purchased 3 Bosch appliances when we built our house 6 years ago. The dishwasher and microwave are up to par. All appliances are working. However, our 30 BOSCH gas range is experiencing rust spots on the lower drawer and around the main door. The enamel has come off part of the top of the range. I know from past experience with another dishwasher in my previous custom home, which Sears stood behind, that had rust spots on the door panel. The repairman actually said its a knock off from China and this is not stainless steel. I will say that my opinion is this is the same problem with the Bosch oven. Most people know that magnets do not stick to stainless steel. Well, start testing! Magnet sticks to my stainless steel dishwasher, microwave, range door and range lower drawer which means the appliances are NOT stainless steel.The magnet does not stick to my LG refrigerator which is 10 years old so it is true stainless steel. Since BOSCH and the store I purchase it from advertised these products are stainless steel, I paid for stainless steel. Customer service is not up to par. The customer service rep and a supervisor talked about my business to my cleaning lady as she called them to defend her use of cleaning products as BOSCH tech said my cleaning products must contain bleach. I will be filing a complaint with the BBB, Attorney General as I feel this is false advertisement. and to BOSCH, I am glad you recorded the conversation with my cleaning lady as you had no right to speak with her about my business and to make her an offer on my range of 20% off. Total violation of my business. Diane ** in NH
Published: June 21, 2019
Diane of Londonderry, NH
Source: consumeraffairs.com

We purchased what we believed to be a high-end Bosch dishwasher (Model Numb
We purchased what we believed to be a high-end Bosch dishwasher (Model Number SHX43 CO5UC). Were a family of 2 and use the dishwasher about every other day. After about 2 years, the pump/motor went out and the cost of repair is approaching $500 plus labor. Bosch, when contacted by phone, said it is out of warranty and we were on our own. One would reasonably expect a reportedly high-end product, lightly used, to last longer. And if for some reason it failed, one would reasonably think that the manufacturer would provide some type of support to make the product work (as designed and advertised) at a reasonable cost to the consumer. Note - this is a $600 dishwasher.
Published: April 19, 2013
John of Nokomis, FL
Source: consumeraffairs.com

The dishwasher is great, dishes are clean, etc. The biggest feature though
The dishwasher is great, dishes are clean, etc. The biggest feature though is how quiet this dishwasher is - you cannot hear it operating! We love it! Never had one this quiet. If your home is noisy due to kids, pets, technology or whatever, this is one appliance that will not contribute to the cacophony. This is the quietest dishwasher Ive ever experienced and a joy to operate. It has three shelves for one thing with the top one perfect for silverware and utensils. It works great - dishes are clean and sparkling every time... And youll never know its operating.
Published: November 24, 2016
Lynda of Farmington Hills, MI
Source: consumeraffairs.com

Complaint sent in December 2016. After being on hold for 20 minutes spoke w
Complaint sent in December 2016. After being on hold for 20 minutes spoke with a unconcerned/unkind Caleb ** head manager (or so I was told) of the appliance department. We have a Bosch dishwasher, where basically the upper and lower racks are disintegrating due to rust. The machine is still fairly new, and is run only with your recommended Finish products. The plastic coating on the racks appear to crack and scale off, exposing rusted/rotten metal underneath, something that does not appear to reflect the product quality one would expect from Bosch. It is frankly surprising as we thought we had purchased a quality German appliance like the many other Miele products we have in the house. The damage is on both upper and lower racks, so if I were to guess, I would attribute this to a poor/wrong coating on the steel racks. The damage is not caused by chips caused by loading/un-loading the machine. Boschs reply.. We will give you 20% off new racks as customer goodwill. When carefully ordering a product with a reputation for quality I would have expected them to have more concern when their appliances fail. Super disappointed and will not be buying or recommending another Bosch appliance in the future.
Published: April 9, 2018
Carrie of Bellaire, TX
Source: consumeraffairs.com

Let it be known, the Bosch website controls how many negative reviews can b
Let it be known, the Bosch website controls how many negative reviews can be posted. Mine was rejected when I complained about the lettering disappearing from the controls of my Bosch dishwasher. There are many non-Bosch website reviews critical of this issue. It would be suspicious if there were no critical reviews, so some are obviously allowed, but compare the 5 star and 1 star percentages to Amazons reviews. Quite a different story.
Published: November 12, 2016
bill of Henrietta, NY
Source: consumeraffairs.com

Bosch Dishwasher SHE3AR52UC/21 a $500 dishwasher from Lowes. From the many
Bosch Dishwasher SHE3AR52UC/21 a $500 dishwasher from Lowes. From the many reviews of Bosch after I spent Saturday installing this dishwasher to a T. Being a certified aircraft mechanic it wasnt too hard, all leveled and hard wired up. Lo and behold the door wont stay shut and the top latch is sprung in the down and locked position. Called and did the whole thing to get Bosch to fix it but it will be two weeks before I can get a tech and even then he wants to look at it first before they order a part. I ordered the $8.00 latch myself so we will see in two days if thats the fix. By ALL of the latch comments on here Im really surprised Bosch hasnt recall this cheap plastic latch.
Published: August 24, 2015
Roy of Temple, TX
Source: consumeraffairs.com

We purchased a Bosch dishwasher after research for top brands. To make a lo
We purchased a Bosch dishwasher after research for top brands. To make a long story short, just after 3 months, we had problems with the bottom rack staying on the track. All the wheels eventually came off one by one, we put them back on but they still kept falling off. So we bought new wheels, still, the rack never glided or stayed on its tracks. We now have to lift the full bottom rack and place it inside the washer.The wand (attachment for water) comes off during the cycle EVERY time no matter if anything scrapes or touches it during the cycles. The third rack (silverware) rarely cleans anything unless they’ve been hand cleaned before going in. Never ever have I spent so much money on an appliance to have it fall apart and dysfunction after 3 months. Customer service was so unwilling to handle the first wheel issues, that attempting a refund was daunting. I’m not sure if Bosch cares if the appliance works at all, or if maybe they just sell “pretty” appliances to people who don’t cook.
Published: March 19, 2019
Nora of Ballwin, MO
Source: consumeraffairs.com

I bought this elsewhere about three years ago, and have to say at first I r
I bought this elsewhere about three years ago, and have to say at first I really didn't know what to make of it. It's definitely different from a conventional dryer. The drying cycle takes a little longer, and your clothes aren't bone dry when they come out. They aren't damp either. It's like they're on the edge of dry and they dry when you take them out of the machine. After getting used to it, I couldn't live without this dryer - love it. It's perfect for my situation, I happened to have a washer hookup and dryer outlet in my condo, but no vent. This is perfect. The little bit of water that comes out of your clothes will be pumped out of the machine and go down the drainage hose, or if you don't have that option I believe you can sponge it out. Give it a try, it's a great machine.
Published: February 19, 2018
Anne Elizabeth Johnson
Source: amazon,com

We have a top-of-the-line Bosch dishwasher. The performance is unsatisfacto
We have a top-of-the-line Bosch dishwasher. The performance is unsatisfactory. If I wanted to clean my dishes before using the dishwasher, why would I need a dishwasher? A single speck of food will be transferred to another item as well as retained on the original item. Would never recommend Bosch.
Published: October 8, 2014
M of St. Louis, MO
Source: consumeraffairs.com

I purchased Bosch washing machine on 27.11.2016. It delivered to me on 9.12
I purchased Bosch washing machine on 27.11.2016. It delivered to me on 9.12.2016. For installation and demo Bosch service executive came on 12.12.2016. At the time of demo he find very huge noise in washing drum. He discussed by phone with his Bosch senior service executive. On 15.12.16 senior technician Jayakumar visited to my home. He checked the washing machine and he said washing machine drum to be changed through warranty. After this 2 times senior technician came and checked twice. He said the new washing drum has to be come from company. I am still waiting. Pls update as early as possible.
Published: February 12, 2017
Naragenti of Puttur, Other
Source: consumeraffairs.com

I ordered my unit, which ended up being back ordered however; Mike kept my
I ordered my unit, which ended up being back ordered however; Mike kept my in the loop with open lines of communication throughout the whole process. I would highly recommend this company to any friend or family.
Published: May 3, 2022
Jason L from Medford, NY United States
Source: budgetheating.com

Purchased a Bosch dishwasher. A few years later, the rinse aid section keep
Purchased a Bosch dishwasher. A few years later, the rinse aid section keeps opening up and actually a section broke off as seemed to be dried up. Also a push buttom from the ignition control panel is broken. No replacement part can be found because no longer being made. It was replaced once as a manufacturer recall soon as being purchased.
Published: January 10, 2014
Joyce of Fargo, ND
Source: consumeraffairs.com

Bosch dishwashers are the absolute biggest pieces of junk! I spent over $80
Bosch dishwashers are the absolute biggest pieces of junk! I spent over $800.00 on their dishwasher and it has broken down 20 times in 6 months! My cousin was going to purchase 50 dishwashers for a condo unit he is building. Guess what!? He isnt anymore! The stench from the dishes not getting cleaned is disgusting. Never, ever buy Bosch for anything! Their customer service is the WORST!!! The water does not fill leaving the dishwasher to run for over 2 hours never cleaning a single dish. I have had dinner parties and the dishwasher has not worked, (as usual) leaving myself and my guests disgusted at the mess. I will discourage every single person I know to never, ever purchase ANYTHING from this fraud company. Shame on them for making such cheap garbage!
Published: October 7, 2018
Connie of Lindenhurst, NY
Source: consumeraffairs.com

Bosch front load washer - Bought Bosch because of the name brand and believ
Bosch front load washer - Bought Bosch because of the name brand and believed it to be reputable company. First issue was that the front panel door started to rust just under the soap dispenser. Had it replaced and within a month the new panel did the same thing in the same place. The repair person said it was because we use bleach and it was the cause. If you are not to use bleach, then why is there a bleach dispenser. I cant get the company to recall the product or determine the real problem. My husband feels that it is in the preparation process when making the door (no coating or priming of the steel or metals). This is a Huge disappointment. I plan on reporting this to the attorney general because of the cost to consumers.
Published: May 31, 2014
Irene of Williston, FL
Source: consumeraffairs.com

I had a Bosch refrigerator for many years and was very happy. I recently ha
I had a Bosch refrigerator for many years and was very happy. I recently had to renew the fridge and opted to buy Bosch again, however I am very disappointed in the new design. Shelves are not the right distance apart (not allowing the stacking of such things as 2 yogurt pots) thus wasting lots of space, putting a huge draw in place of a door shelf, door shelves with a cover, the freezer is much smaller than the previous even though the external dimensions are the same. The new fridge makes lots of squeaking noises. Your designers are IDIOTS. I will be looking at another manufacturer when I change this fridge.
Published: April 6, 2018
ΙΑΝ of Πεανια, Other
Source: consumeraffairs.com

This is a great dishwasher. Cleans dishes etc very well. One of the things
This is a great dishwasher. Cleans dishes etc very well. One of the things I really like about this dishwasher is that it has a pan beneath it and if the washer leaks the dish catches it and has a sensor/valve that will shut the machine off. I had another model and it leaked and I had to repair the ceiling in my basement. Very well made and designed.
Published: February 17, 2021
David of Ogden, Utah
Source: consumeraffairs.com

I at first liked this washer then several problems. One, the moldy smell in
I at first liked this washer then several problems. One, the moldy smell inside required the door to be left open to avoid a stench. I got used to that, though constantly had to wipe the gaskets out and clean the inside door and gaskets. Then a couple of years ago, 8 years after I bought it, the housing near the dials developed a small crack. I called customer service and received no satisfaction.I called again in August this year, obtained a file number for my complaint, but they wanted me to get a Bosch repair person and pay them to diagnose the problem, which was evident from the picture below, as a crack. This was not due to operator error or misuse. We are a retired couple, dont take in laundry (!) and it is kept on the first living floor of our heated and air conditioned house. I have seen other complaints of these issues online, so I know were not alone. I wish I had kept my 29 year old Maytag and replaced the pump instead of buying this set. Dont buy Bosch!
Published: December 18, 2016
Deborah of Hadley, MA
Source: consumeraffairs.com

Received a Bosch dishwasher which was installed by a Richards contractor. T
Received a Bosch dishwasher which was installed by a Richards contractor. The machine worked well for 3 months then suddenly died. We had purchased a long term service contract with Richards and were directed to their service vendor (Danmark). It took approximately 2 weeks for a serviceman to come out. Of course, they had to order 2 parts. It took an additional 2 weeks for the serviceman to return. He installed the parts and the washer was still was inoperative. He instructed us to request a new machine which we did. We were contacted by Danmark and were told Bosch requested that another part (the main circuit board which was replaced already) be re-replaced before they agreed to replace the machine. We agreed and the serviceman returned 2 weeks later and replaced the board again. Guess what, the machine still didnt work. Now frustrated, I called the store where the machine was purchased and explained the situation to a store manager. He did, in all fairness, relay my problem to Richards service department because in one hours time, I received another call from Richards. Once again I had to retell my story to this person who assured me I would hear from her the following day. Four days later, theres still no return call from Richards service department. I returned a call to the store manager, retold my story and went out of my way to thank him for effects of relaying my problem to Richards service. I asked for Richards service phone at which time this manager got annoyed (clearly in his voice) and promptly gave me a wrong number. Thank you P.C. Richards, guess youve lost another customer. $1375 may not seem a lot to you, but its a lot of money to me. Im considering a small claims suit against Richards and Bosch and will explore that option.
Published: September 16, 2011
Joseph of Piscataway, NJ
Source: consumeraffairs.com

Bought a Bosch SMV46G00G dishwasher, thinking Bosch would be good. My previ
Bought a Bosch SMV46G00G dishwasher, thinking Bosch would be good. My previous cheaper SMEG dishwasher, could be switched to ECO setting and left to run its long cycle whilst I went off to bed. Result? Clean dry dishes in the morning. So I did the same with my expensive Bosch washer. Result? Soaking wet dishes and machine in the morning. Ah! but it saves you energy costs, say Bosch. Thats no good to me if it doesnt do the job, is it? I could take it all down to the local stream and save even more energy and money. I expected a machine that was capable of switch and forget. Instead I have to wait until its finished before I can open the door and let it dry overnight. Poor, stupid design. Why not have a mechanism to open the door automatically after a drying time? Too difficult? I think not, it was standard design on USA machines. Recommendation? Dont buy.
Published: October 11, 2019
Keith of Cheltenham, Other
Source: consumeraffairs.com

I bought my dishwasher in May of 2011, and it worked fine until October 201
I bought my dishwasher in May of 2011, and it worked fine until October 2012 when it decided to spring a leak. Due to my work schedule, it took a couple of weeks to schedule and receive the new parts for the dishwasher. The part that did arrive was broken but the technician was able to make it work. Everything has gone worked since, well, until yesterday. Another leak and the dishwasher is now out of warranty. I looked at the original estimate for repair and realized that the cost of repair would nearly be half of a new dishwasher. I am convinced I bought a bad dishwasher and I am just having some bad luck. I think I will try a different brand. Just like a Chevy. I cant stand them and find them to have reliability issues. I am sure the same goes with dishwashers.
Published: January 3, 2015
Frank of Murfreesboro , TN
Source: consumeraffairs.com

Our Bosch washing machine is just 4 years old, with very light use and the
Our Bosch washing machine is just 4 years old, with very light use and the main bearing has failed. The drum has come loose and caused friction so that it has melted, with smoke from the machine and had to be turned off to prevent a fire. Bosch have not accepted that this is a fault and have refused to inspect the damage. I do not expect this quality from the manufacturer, previous machines have lasted 6 to 8 years. We are faced with an expensive repair or a replacement machine.
Published: April 14, 2015
ROB of Salisbury, Other
Source: consumeraffairs.com

I recently moved into a new construction townhome with a Bosch Dishwasher.
I recently moved into a new construction townhome with a Bosch Dishwasher. I immediately noticed the dishwasher had some issues and a pump ran for about 3-4 days after the cycle was finished. I called Bosch customer service and they said if they sent someone out and there was an installation vice a mechanical error I would be charged for the trip despite the dishwasher still being under warranty. I can understand that if they didnt do the installation they would not be responsible for installation issues, but charging for the trip (I cant remember the price, but it wasnt insignificant) is ridiculous when its a brand new dishwasher.How am I expected to know what the problem is? I didnt know what the source of the problem was, so I decided to wait and contact the installer. I finally got an appointment made through the installer about a month later (the repairman was actually a Bosch employee anyways). He determined the tub was cracked and not repairable. I will admit it took me about a week to send them my closing documentation from the house (proof of date of purchase), although I feel like they should have a record of sale to the builders someplace. The appointment was in mid June. It is now end of August and I still dont have my dishwasher.Bosch called me once by accident and said they would be in touch within 24 hours to confirm I was eligible to have my dishwasher replaced. I called them multiple times to see what the hold up was, they never had a good excuse (kept saying it would be 5-7 business days to verify that I was eligible for replacement). I dont know how long it takes to verify that a dishwasher is less than a year old, but apparently it takes Bosch over 2 months. What finally broke my cool and had me write this interview was my final few calls with Bosch and the installer. I called the installer and they said they were only waiting on the approval paperwork from Bosch and said they would call Bosch again to have it sent. I called Bosch again the next day and they said they would send the paperwork within 30 min.I called the installer for the, hopefully, final time today and discovered they finally have the paperwork, but they dont actually have a dishwasher for me yet and wont have one for another 3 weeks! This is absolutely ridiculous. I can put up with a lot, but the level of incompetence and amount of blame passed back and forth between the installer and Bosch is intolerable. They obviously do not stand by their product and are incapable of processing the simplest paperwork. This is actually the first review Ive ever written, I know that makes some people disregard it, but its because of their complete incompetence I feel infuriated and obligated to get this experience in writing. I didnt even use any swear words. Their product isnt bad from what I can tell, but they need to fix their customer service.
Published: August 23, 2016
Erin of Seattle, WA
Source: consumeraffairs.com

I purchased this washer to replace a failing stacked washer/dryer combo. I
I purchased this washer to replace a failing stacked washer/dryer combo. I bought the Bosch set because the dryer is ventless and this just fits my townhouse better. First off, this washer is designed to plug into the back of the matching dryer (Only one 240V outlet is needed!) So far so good with this washer's results. It is very quiet and efficient. The matching dryer, while ventless still dries VERY well. I am surprised as Bosch's claim of only 8% slower than a vented dryer seems to be very accurate. This washer is designed to fit 10-14lbs of laundry per load and I can attest this is accurate and is efficient while washing and drying. The dryer will take some getting used to and messing around with the proper settings but once you figure it out it's a cinch! This is an absolutely GREAT product.
Published: July 29, 2018
Nippon
Source: bestbuy.com

Because of good reviews we purchased our first Bosch. We were told how dura
Because of good reviews we purchased our first Bosch. We were told how durable and outstanding they were. A one year warranty was given with the purchase. After 3 months we had problems with the control panel. Then the pump malfunctioned and a new pump was installed. Within this year we have had more water in the bottom and not pumping out. Called Bosch and they had their certified tech....hmmmm who made three appointments and never showed up. Then when he came it was for a whole five minutes to say we needed a new pump. Three weeks later he came and installed a new pump and was there a few minutes, never checking the complete cycle. It still doesnt drain out, so we called our own tech and he informs us that it is now a complete computer board. Oh we also have had to have our racks replaced as they rusted. Then the new racks dont match and dont have a track to stop the dishes from rolling out. We are through and have made a whole family pledge, never again a Bosch… dump Bosch from our lives and buy American who treats their customers with respect.
Published: June 6, 2014
Douglas of Stillwater, OK
Source: consumeraffairs.com

Bosch refrigerator problems. Bosch 800 Series B26FT70SNS /04 25.9 cu. ft. F
Bosch refrigerator problems. Bosch 800 Series B26FT70SNS /04 25.9 cu. ft. French Door Refrigerator has issues and failures. The first issue is the crushed ice maker. It does not crush all the ice as my old GE unit did (or any other brand I have ever used). The Bosch unit only breaks some ice cubes in half, others it only will chip a corner off and only a few seem to come out mostly crushed. The lack of ice crushing has been confirmed by Bosch as normal for this unit. If you like fully crushed ice and not almost complete ice cubes mixed in with it, I would not recommend this refrigerator.The next two problems are more serious. Firstly, after swapping out the ice maker with a new unit to try to solve what we now know to be an unsolvable problem, the new ice maker unit has failed completely; it no longer makes ice and of course it is now out of warranty. I wrote an e-mail to the Bosch representatives who helped me the first time with this problem however they did not respond to my e-mail. The second failure is much more critical. The refrigerator intermittently stops working! Occasionally, the Bosch Series B26FT70SNS stops getting cold! Thats all the darn thing needs to do and it fails doing it! Ill come home to a puddle of water on the floor, the food in the freezer is thawed out and the refrigerator is warm! After cycling the power by turning off the circuit breaker sometimes it will start working, and sometimes it starts again by itself. I lost food and had to clean up a mess.I wrote another e-mail to the Bosch representatives about the ice maker and cooling failure, but again they did not respond to either of my e-mails. Because the Bosch representatives have been unresponsive on these last two problems it tells me that they do not want to get involved with defective products or product problems.Because I went with all BOSCH products in my new kitchen (Double oven, cooktop, range hood, dishwasher, warming draw, refrigerator) I am now terrified as to which product may fail next and the difficulty in communicating with factory representatives. I regret my decision of selecting all BOSCH appliances. As of this posting I have not heard back from Bosh.Based on my experience with multiple failures of my Bosch 800 Series B26FT70SNS /04 25.9 cu. ft. French Door refrigerator I cannot recommend purchasing this unit.
Published: February 9, 2015
W of New City, NY
Source: consumeraffairs.com

I called Bosch customer service on the 22nd April 2018 to inform them that
I called Bosch customer service on the 22nd April 2018 to inform them that my oven was not working. The adviser ask me to provide the FD number which I did and I ask her who will be paying for the cost of the repair and she said it was free and she book an engineer visit for me on the 25th of April 2018. On that day the engineer came and look at the oven and said he will need to order the parts from Germany and that he will be back. On the 3rd of May 2018 another engineer came with the parts that the first engineer have order and said the parts were wrong that he need to go back and order the right parts for the oven and he starting asking me for receipt for my oven. I am so upset because why will an engineer that visited my house will order the wrong parts. This show that your engineers are not capable of doing their job. Another engineer came on the 4th of June 2018 to fix the oven and he said he forgot for come with the clock for the oven. That he will need to come back. I am so disappointed in the service provided.
Published: June 13, 2018
Brenda of Milton Keynes, Other
Source: consumeraffairs.com

Microwave has a lot of space. You can pretty much fit an entire chicken if
Microwave has a lot of space. You can pretty much fit an entire chicken if you wanted to with plenty of leftover space. It has plenty of power. I did however found that the popcorn feature leaves a several more kettle corn un-pop compare to my old microwave. The fan pushes a lot of air when cooking which is a nice feature since my old microwave did not have enough power to push all air out.
Published: July 25, 2020
miguel
Source: bestbuy.com

Only place in the country that would sell me a Bosch system direct. Thanks
Only place in the country that would sell me a Bosch system direct. Thanks! Shipping was fast, unit arrived in perfect shape. Can't comment on the system yet but feature wise it beats everything else for the price.
Published: September 29, 2022
Phil M. from Woodland, WA United States
Source: budgetheating.com

BEST dishwasher ever owned. It's under the counter dw. The noise level
BEST dishwasher ever owned. It's under the counter dw. The noise level is you don't hear it at all! Stainless steel inside 2 racks adjustable everything for all dishes, pots and pans, cookie sheets, everything. 2 compartments (can be removed) for silverware. 1 rack above for long handled and wooden etc utensils. Best part is cleaning. Pull out the bottom rack, rolls out easily. Remove the filter easy, wash it out in sink and put it back in about every 3-6 mo. Filter is stainless steel. Several modes of cleaning from pots and pans, to crystal glasses. Air Dry or steam. Everything is cleaned 100% everytime. Cost to run is next to nothing.
Published: March 5, 2020
Sharon of Pomona, CA
Source: consumeraffairs.com

Our dishwasher line broke and ruined the kitchen. Boschs warranty on their
Our dishwasher line broke and ruined the kitchen. Boschs warranty on their appliances have the least desirable service and not dependable products. Washing, drying, noise and energy use werent what I had expected from the reliability of this product.
Published: March 8, 2020
Ava of Anaheim, California
Source: consumeraffairs.com

I purchased a wonderful dishwasher. It was brand new and with an extended w
I purchased a wonderful dishwasher. It was brand new and with an extended warranty. After 3 cycles, my dishwasher quit registering commands from the control panel. We called Bosch for a services technician. The service technician came 2 weeks after to diagnose the problem. It took another 3 weeks for the parts to arrive. He then said it could not be fixed. The service technician will not call us back and Bosch keeps adding comments to our file. Its been months since we had a working dishwasher. Bosch stated that they need the unresponsive service technician to call us. The store we purchased it from will not take it back because Bosch will not give us a confirmation code. Its been extremely frustrating with no remedy in sight.
Published: August 15, 2014
Brittany of Susanville, CA
Source: consumeraffairs.com

I purchased a Bosch gas stove and dishwasher 18 months ago as part of a hom
I purchased a Bosch gas stove and dishwasher 18 months ago as part of a home remodeling project. Within weeks of installation the symbols on the stove knobs indicating what burner they corresponded to had virtually worn away. I had the plate replaced and within a few months they had worn away again. I have used no cleaning product on the stove other than stainless steel cleaner - now I just live with the fact that people have to figure out what burner theyre turning on by trial and error. Within months the electrical components of the oven also began to malfunction. The oven would preheat but if it were left on for a while (while cooking Thanksgiving dinner, for instance - yes, that happened) the oven would spontaneously go dead - the digital display as well as the heating element. Switching off the circuit breaker and turning it back on again did nothing. I had the circuit board replaced (it was still under warranty) and a few weeks later the same thing happened (again, during a party when I was doing a lot of cooking). Long story short, it took 6 months and several service calls to resolve the problem. Now the oven works but the clock loses hours almost daily - I have to constantly re-set it. (Again, I just live with this - apparently having a stove clock that works is too much to ask.) The dishwasher has been just as bad. A wine glass apparently broke during a washing cycle and a 1 shard of glass got through the filter and into the pump. (Like this has never happened before in anyones kitchen? The filter system underneath the dish rack should be designed to prevent hard objects like a piece of glass from getting into the pump.) The dishwasher is 18 months old. I just spent $250 dollars for a new pump. I will never, ever buy a Bosch appliance again. I had a Frigidaire dishwasher in my old house and never had a service call in 10 years. For supposedly higher-end appliances, Boschs engineering and attention to detail is absolutely pathetic. I would give them a 0 for reliability. The local appliance outlet I bought these from has been extremely prompt about coming to my home for service calls, and very apologetic about my complaints. I dont blame them - I place the blame entirely on the poor quality of the appliances themselves.
Published: December 5, 2016
Katy of Deer Isle, ME
Source: consumeraffairs.com

WOULD NOT RECOMMEND BOSCH!! Poor customer service and bad products. I insta
WOULD NOT RECOMMEND BOSCH!! Poor customer service and bad products. I installed all new Bosch products for my remodeled kitchen 3 years ago. I noticed rust stains on my dishwasher about 2 years ago, and they became worse and worse to the point that friends who came over asked me why my dishwasher looked like that. Bosch customer service told me that they can only give me 50% off a new panel (and charge me additional for tax and freight), and I would have to pay $129 for the cost of their installer. I bought an oven, microwave, dishwasher and stove from them, and this is all they could do for me! They said to use a rust stain remover, and implied it was the kind of products I was using that caused the rust! I told them I never saw stainless steel rust, and this was the only appliance that was rusting. If you google other sites, many customers indicate that the materials in their stainless steel was not good. In addition, my cooktop had to be returned because the stainless steel near the burners were turning brown from the flames. Another product defect, and they had to replace my cooktop. Very disappointed in their customer service - the company does not support their products or their customers! BEWARE!
Published: January 9, 2019
Audrey of Palos Verdes Peninsula, CA
Source: consumeraffairs.com

My dishwasher was damaged during a lightning storm. I initially contacted c
My dishwasher was damaged during a lightning storm. I initially contacted customer service who gave advice, which made no sense (add rinse agent??). Called their local service rep. Service rep contacted their tech department upon arrival at my home & was advised regarding what part to order. Service rep returned, installed part, didnt work. Rep contacted their tech dept. again and was told that was the wrong part & to order another. I had to pay for the wrong part & service call to install it. Service rep installed 2nd part, didnt work, returned it. Service rep came again & installed replacement part, didnt work. Service rep took my dishwasher to his shop and worked on it. After 4 months, without a dishwasher, and a final bill of just under $500, my dishwasher still does not perform at 100% capacity. Contacted Bosch to at least be reimbursed for the wrong part & service call to install it and they said, Turn it in to your home owners insurance company.
Published: October 15, 2013
Shirley of Newport, NY
Source: consumeraffairs.com

We purchased a Bosch refrigerator while building our house. By the time we
We purchased a Bosch refrigerator while building our house. By the time we plugged it in we had owned it 6 mos at least. This was in August 2016. By Jan 2017 we began having problems. Ice maker had barely worked from beginning. Then refrigerator part broke right after one yr warranty, even though it had only run 6 mos. $700 in repairs. Now refrigerator began freezing everything. So repairs are over $500. But repairman showed us the part that broke and we put gorilla tape over the air coming out freezing everything until we decided whether to pay another $500 or throw this $3,200 POS in the garbage.
Published: June 1, 2017
Daniel of Gretna, LA
Source: consumeraffairs.com

I bought a Bosch SHE3AR7UC Ascenta dishwasher about 6 months ago after my p
I bought a Bosch SHE3AR7UC Ascenta dishwasher about 6 months ago after my previous low end unit got too noisy after 9 years of service to me and more to the previous homeowner). Given the price and ratings, I expected a trouble free appliance. Yes, it is quiet. But it arrived with internal damage and when I called them, they said they could replace the bent up tray. I said I was uncomfortable with that, as I didnt know what other damage may have been caused. I was not given a choice so accepted their offer. Months later, it has failed about 6 times, and is now unusable. Error 15, 24, and sometimes wont reset or power off. The repairman comes in a few days, meanwhile I am handwashing dishes after spending 800 bucks! And they wont replace it, despite having shipped me a damaged unit. Customer service on the phone is also poor, unless you get past the front line folks. I will never buy Bosch again.
Published: November 17, 2019
Junichi of Brentwood Bay, BC
Source: consumeraffairs.com

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