I purchased a Bosch dishwasher in April 2012 and have had nothing but trouble with it, even having the repairman out. Thank heavens I purchased the extended warranty. It doesnt dry at all. When the repairman came, he said that I had to open the door to let out the steam so that it would dry. What? You want me to get up in the middle of the night to open the door? I use the dishwasher soap that was supplied with the washer, so thats not it. It has the rinse agent in. I have to wash my silverware by hand as I would never let anyone eat off them like they are when I take them out of the washer. They are good stainless steel.When you pull out the bottom rack, it falls off the track. Silverware container takes up too much space. My other one was in the door, it was a less expensive washer and I had it for 13 years and was still working, but I thought that I would get new appliances. Well good thing that I didnt buy all Bosch. I am not going to recommend this washer to anyone. I am very disappointed with this product.

It does not clean dishes as well as other, cheaper DWs weve had. Doesnt have any features I find useful. It holds less stuff than any others Ive had. It is modern and nondescript looking. It is very quiet - you can hardly tell its running. That is the only thing I like about it. It doesnt clean well, but has a very long cycle, well over two hours. It doesnt hold enough dishes, so has to be run daily. The worst part about this brand is the customer service. It is the worst service I have ever experienced in my life, and I am 65 years old. I have spoken to several of their service people, and all have been unbelievably awful. One of them was so abusive she had me in tears, and I do not cry easily! I will never, ever, EVER, buy another Bosch product again!

Dual Fuel Slide-In Range - When I first started cooking on my new range, I was very excited. Within the first month or two, I noticed the porcelain rings around the burners had melted some and begin to look like lava rock. I bought a 4-year extended warranty but I was told by Lowes to call Bosch. I then spoke to a female person in California who was very rude, and who informed me I probably spilled something while cooking - end of a very rude conversation. Lowes didnt really help either. I have since not considered Bosch for every time I use the stove, I see defective parts. Ive just started to email this past year and thought I would put my 2 cents in.

Was told by salesperson at Lowes in Longview that the Bosch Dishwasher #SHe53tf2ud02 FD9503003422 was the best to buy. Was purchased for $796.41 in May 4th. 2015 at Lowes in Longview. From the start we could not dry dishes in the machine. Asked for service man to look at it to see why it would not dry dishes. We were told by service rep. that it was not designed to dry dishes. Went back to sales department at Lowes and were told that it was too bad but we purchased a dishwasher that didnt dry dishes. No recourse what so ever. So, since owning it our dishes are now etched and the washer stinks up the kitchen and make it smell like a moldy swamp. We are removing the crappy dishwasher and replacing it with a 219.00 Frigidaire like the one we took out. Dont buy Bosch from Lowes or anywhere else.

We purchased our Bosch refrigerator two years ago at a higher price than other comparable Fridge. We purchased it because of the excellent reputation. The gallon milk door tray broke after 2 years of use. I called Bosch customer services about it. They will not replace it because it is beyond the warranty period. My prior refrigerator uses different type of plastic and it is thicker. It lasted 20 years without problem. They need to design the product of looks and reliability. I was a plant manager. My experience has taught me the product quality and reliability are the most important factors in keeping customers. Bosch manager need to stand behind their product. I would not buy a Bosch refrigerator again.

After careful review of the facts Bosch Australia kindly repaired the washing machine and kept in contact with me at each stage. This has restored my faith in the Bosch brand. Overall, they managed the situation with professionalism.

The Bosch dishwasher doesnt dry plastic items. So the moisture in the dark dishwasher leads to bacteria growing - especially if you leave food on the dishes (after scraping). It can lead to a wet dog slobber taste on glasses. You need to wear a hazmat suit to clean this dishwasher. The bins for cutlery and the plastic and metal filter are made of a rough texture which collects food particles. It is nutty to have to wash plastic items by hand, clean the rubber around the door, and scrub the interior parts of the machine. I could wash the dishes by hand and do a better job and faster.

We paid $645.44 for a Bosch Microwave that doesnt work out of the box. The top of the microwave burned my husband trying to unplug it before it burned the house down. Bosch Customer Service says its their policy not to replace it with a microwave that functions as advertised, and isnt a hazard to the family. The microwave says “Made in China” on it. We paid extra for a Bosch thinking it would work. We will never do that again.

I like this stove and the way the burners are located. When I spill, its easily cleaned up and doesnt leak down into the stove or burners.

Purchase Bosch Refrigerator B22CT80SNS. Did not work out of box. Repairman added coolant and worked for about 10 days. When refrigerator quit cooling repairman determined coolant leak inside of refrigerator and non-repairable and Bosch was to replace. When I called them in a week to see why I had not heard anything they said that they were no longer making that model and had no comparable model to give me so would in 4 to 6 weeks come out and pickup non-working new refrigerator and issue me a refund check. Of course by that time will have been without a working refrigerator for over 2 months. Also, I had a kitchen remodel done based on all new Bosch appliances, two of which had cosmetic damage in addition to non-working refrigerator upon delivery. So now even though Bosch cannot provide me with a refrigerator, I have other Bosch products that they will not take back so after a $50,000 plus kitchen renovation I will have mixed brands of appliances in my Kitchen with un-matching handles/hardware. I asked if Bosch would just take all of their appliance back and provide refund and I could start over with a brand that could provide a working refrigerator of course they refused. NEVER BUY BOSCH PRODUCTS.

I had three repairmen come out, and they all verified the problem. Each gave me different instructions: dishes should be put in when they are dirty, dishes should be put in when they are clean, use vinegar in the rinse cycle. One repairman spent 20 minutes vacuuming the suds out. I am a disabled senior citizen and a dishwasher is important to me. I cant hand rinse everything every time the the cycle is done! I had to send a picture of the problem. I guess Bosch doesnt trust its repairmen.

I am a plumber in Sydney. I always recommended Bosch or Smeg dishwashers to customers when doing kitchen renovations I used to have a Smeg dishwasher which was very user friendly then I changed to Bosch which is my biggest downfall in appliance selection & recommendations, since having it I have found: #1. It not washes soap off properly & we were told not to use the finish tablets. #2. Racking system bottom rack loses wheels all the time & top & bottom racks folds & doesnt hold dishes properly. #3. Faults with drainage system always happening & I always need to reset system holding start button down 10 sec #4. Now it has a fault E15 flashing & drain continues to drain - I even payed for extended warranty which doesnt cover much not happy. I thought Bosch had a much much much better quality dishwasher than this.

Model 9000356727 rev c purchased last year as a replacement. Does not wash dishes clean and dishes are sopping with completed cycle. Machine is so close to the floor one has to kneel to fill the washer. Would never purchase this machine again.

[01/02, 10:17] Neha: Highly disappointed with Bosch Product not worth other brands seems far better in India. I Bought my Bosch Refrigerator KGN56LB412/05 just 2.5 months ago in Nov 2019 and guess what the refrigerator has stopped working and the service guys are saying the modular needs to be changed. How can I accept this.. Bosch swear by the technology of its machines. What sort of Machine is this which got faulty just in 2.5 months and you people are not even replacing the machine rather just replacing a part. Never ever buy Bosch product. They are non reliable in India.The installation guy took 2 weeks to install that too post escalations. Now the fridge is faulty and for the replacement part also they dont have parts available and need time. Worst service no body picks call. What sort example Bosch is giving. If your product is faulty and and gets highlighted have the courage to call it back and dont keep playing with customer. Bosh team, have given standard answer that team will contact you but what my Refrigerator is not working from past 4 days. Its a brand new 2.5 months old Refrigerator which has collapsed completely and stopped cooling or functioning. Nobody called me. I had to call up customer care constantly just to reach service Managers who have no courtesy to respond to customers calls when there is some fault in their product. After lots of time spending on their customer care I got a call for 5 mins which was not satisfactory at all. The Manager is talking about company protocol and convincing me for repair with such a Major fault. I feel so #cheated# buying this #Bosch#Refrigerator#. The #Bosh Refrigerator# is around 70k and collapsed just in 2.5 month. The machine has stopped cooling completely and its of no use still your guys are refusing to replace it.It has been a total #nightmare# ever since I purchased this #Bosch Refrigerator#. I purchased this machine from Vijay sales Chandanagar branch and initially they sent unpacked used machine with black Marks all over dirty plug which was used from ages. I complained then they accepted and returned and told Bosch has sent this used piece they are not aware. Again they sent a broken wheel screw Refrigerator which and this was the third piece after lot of struggle we received. I took so much pain just to buy this brand #BOSCH# and to add more to my struggle this Refrigerator has collapsed and stopped cooling in just 2.5 months which was never expected from the brand I used to trust so much. Now #Bosch company# is not even replacing their faulty product and giving so many lame excuses. Trying to push faulty Bosch Refrigerator. Please stop cheating customers Bosch India. How do you expect me to settle on repairing when there is a major Machine problem in bosch Refrigerator. It has stopped cooling in just 2.5 months. Please dont push the faulty machine over to a customer rather replace your faulty Bosch Refrigerator responsibly. I am literally harassed buying Bosch product this time. This is not my first product from bosch. I have convinced my family and revamped their machine to bosch. This is what I get to show brand loyalty towards Bosch. Very, very disappointing. I have a 1.5 yrs old kid and I am without Refrigerator even after buying a premium brand on high price without any fault. It a harassing journey ever since I bought this Refrigerator.

The grates on the range have a plastic coating on them and they scorch. I call this a defect and they should replace them, but they want to sell me new grates that they cannot tell me what kind of material they are made of. First of all they should replace the grates for free, why put some material that does not hold up to fire on the grates, and second why would they not be able to furnish me with information on the new grates as to the material they are made of and if they have the same plastic coating on the grates. Why would I want to buy the same junk so it can be an ongoing sale?

Bosch wont assist with warranty or servicing their broken microwave after only 2 years of use. Customer service never replied and I had to call 4 times only to be told I have to pay for a diagnosis before they would even consider assisting with a part. I had GE appliances for 20+ years without ever having a problem!

Bosch dishwasher and slide in range - My Bosch appliances are fantastic!! Before I purchased new appliances I asked my daughters appliance repairman what he recommended. He said Bosch hands down. Its been over two years now since we purchased our appliances with no complaints.

A few years ago we bought Bosch green dishwasher. That means it uses relatively low (below 100C) temperature to wash and dry. Thus various microbes are not killed and the dishwasher sanitized. Finally, the water which always should be in the dishwasher gets nasty smell. Who was so stupid to create such green stuff without option to use normal washing and drying temperature not the green? Do not buy Bosch as you can get something stupid like green microbe friendly appliance.

When remodeling my kitchen my sister in law told me not to buy a Bosch dishwasher. She dislikes hers. We were buying all other Bosch appliances so we risked it. The dishwasher came unusable. The drum that houses the dishwasher and holds the water in was pierced in manufacture. It took us one month and many phone calls to get a Bosch technician out to tell us it was not repairable and authorize replacement. It then took Bosch 8 weeks to find a new replacement dishwasher and someone to install it. We live in Philadelphia, you could trip over plumbers in our neighborhood. Now it is less than a year since we have the brand new replacement and it no longer works. Waited 2 weeks to get a technician out to tell us that the pump, mother board and one other part have gone bad. Problem is they are not in stock so now we are one month into no working dishwasher (again) and still waiting for repair. Each call to Bosch is at least a 20 minute wait on hold (apparently they have a slew of problems to deal with) and it takes at least 3 phone calls to get anyone out to your house. Just dont do it. Save yourself the hassle.

We bought a set of Bosch washer and dryer that was rated top of the line. We have had nothing but problems for 2 years. Of course we paid top dollar expecting top performance. We have had servicemen out too many times to count. Each time the problem was fixed it really never was. We called repairmen approved by Bosch, called the Bosch hotline, etc. The washer does not clean the clothes properly. They still stink no matter what kind of detergent or fabric softener we use (we have tried them all). In addition, the dryer does not dry. It takes 3 hours to dry one load. We have to start the dryer and then let it cool down and repeat. With a family of four, this does not work. We will be junking these and getting good old Maytag.

We had ordered three appliances from Bosch all of which were the black stainless 800 series (the gas range, refrigerator & dishwasher). Both the refrigerator and the range came had a problem. The refrigerator has such a heavy lean on our level floors that even the adjustable legs couldn’t extend down 2” to make it level. We had called Bosch and as requested had a third party arranged by Bosch to inspect, which concluded that it needed to be replaced. We then waited 2 months for customer service to produce a code for reordering, during this time we did not have a fridge. We spoke to numerous customer service reps. At which point had an urgent request of the manager(who was the one responsible to place the reorder code on the product) but the manager could not return this request until 2 months later.The customer service reps. Would tell you one thing then another completely opposite until I had recorded it so that the rep could listen to what was said. Once the new item arrived, upon delivery they noticed that the doors were all finished in different finishes. The bottom freezer door was a different finish then the upper doors and the handles were different from the upper and lower doors.(Quality inspection?) So naturally they needed to replace all the doors off of the unit. These two refrigerator somehow passed quality inspection?!? And it was not just that item, our range had arrived with a bronze coloured vent piece that completely didn’t match their black stainless steel and the rep. Had agreed that they don’t know why it was like that...When I told them of this and they asked for the item info on the inside of the unit (with the rep on the phone) I opened the oven door to find a large 8” piece of bent metal with insulation exposed in the interior of our “quality inspected” range! The third party had to write an inspection report on this too even though it was clear as day that this was a safety issue/ and that this item clearly was not inspected. This item as well took 2 months for replacement., it too fell on the shoulders of customer service manager who could not produce a reorder code until 2 months later. And we did not have our range or refrigerator at this time seeing as their customer service team reassured me on 4 separate times that it would be 5-7 days for processing.I would never wish upon anyone to have to go through what we did with Bosch. Months and months of phone calls, and no appliances for months, and how we have been treated. We thought we were buying quality products with a company that could offer customer service. This was not the case. Please do yourself a favour and buy from a company that you can trust. BOSCH is not that company. And No Bosch has not figured out why they have a bronze vent piece on their black stainless steel range and the replacement range arrived with the same bronze vent piece. But at least the insulation was not visible this time. Buy quality inspected appliance from anyone but Bosch!

We purchased the dishwasher last July. It will not get the dishes clean unless they are basically clean before you put them in. And it will not get them dry -- ever. Within a month, we could not get it to start because the door would not close. The tech said it needed to be leveled. Two months later, the door wont close. Tech has to order a bracket for the door. Two months later, same problems -- tech removes some of the parts of the top rack. Two months later, same problems. I have asked for a replacement and no one got back to me. Today, same problem. I think they are just trying to put me off until the warranty runs out.

Horrible situation with Bosch. My oven has been broken now for 8 months. My Bosch oven is 2 yrs old. I’ve paid almost $600 in failed repairs through a Bosch recommended repair company. Bosch offered me a new oven at a $250 cost to me. I think I’ve paid enough. I wrote to the company’s president.. no response. So disappointing.

When we remodeled our kitchen we bought all new Bosch appliances. Refrigerator needed service after 2 months of use. Circuit board needed to be replaced. Bosch refused to pay for spoiled food. Ice maker never worked right. Repair tech said we use too much ice. Microwave blew up after 2 years. Unit was replaced by Bosch but does not match the rest of my appliances. Instructed not to use the metal rack that comes with the microwave.Dishwasher needed a service call because it was making excessive noise after 3 years of use. Now, while cooking a Christmas roast, the inner glass of my 4 year old oven exploded after the oven was turned off. Glass all over the kitchen. We were stuck with a $200 repair bill. Service tech instructed us not to use the self clean feature. My husband and I are in our 60s and the appliances are not overly used. I have had more repairmen in my house in the past 4 years than I have had in 41 yrs of marriage. Bosch appliances are very expensive, overrated, and unreliable.

Bought this several months ago to replace worn out dishwasher. Very expensive. Fits relatively small volume of dishes. Does ok job of cleaning but not better than a basic GE profile when new. Does NOT dry the dishes, even when using the sanitize feature and rinse aid. Have to spend extra time drying dishes at end of cycle! This dishwasher is a bust and a ripoff so far as Im concerned since they charge above average price for below average performance.

I have a bunch of these in a commercial strip mall I own. They work very well for bathroom sinks and are easy to mount and set up. I have had one failure with this brand and that was after 8 yrs of use. This wouldnt supply a shower but is great for light use and you dont have to find space for a tank or worry about it always heating water and wasting electricity. These units only energize when the hot water is being used.

Unfortunately I am one of those that got no help from Bosch. They said there is nothing they can do and that I would have to pay $99 for them to send someone out. And that only covers the first 18 minutes of diagnostics. From there it was $120/hr. This microwave is part of an oven combo unit that cost over $2200 so it is not as simple as just replacing the microwave either. Thought I was getting a high end product but I guess not. Beware of Bosch less you find yourself hoping you win the customer service lottery of whether they choose to help you or not. BTW, this unit is only 26 months old.

Bosch Customer Service and Product disappointment! In June of 2017, in anticipation of our upcoming kitchen remodel we purchased a Bosch 800 Series 30” Dual Fuel Slide-in Range. Product HD18054U/C. As is often the case in remodels, there was a delay and the project wasn’t started until January 2018. The range was delivered on Feb. 27, 2018 and installed about ten days later. We experienced minor trouble when the keypad started randomly beeping. This happened within a year (early 2019) but we were told that we should unplug the stove, wait a bit, and plug it in again. This seemed to work for a time. We had several episodes but it was not a big problem to follow the “unplug” advice.The problem became significantly worse in March of this year, 2020, beeping at all hours of the day and night. We knew it would be expensive to repair it but finally called a service provider in May. I was charged a service call and the serviceman said he would order the new control panel, but added that I should contact customer service to ask if Bosch would help with the almost $800 cost that I incurred.After two calls and several replies/scans of documents to customer service, I anticipated a positive response. I was never told to WAIT to have the part replaced until I heard back from customer service. I did hear back on June 22nd. I was told that Bosch would do NOTHING. No compensation was offered. My claim was denied. I feel it is very unfair. It certainly seemed as though the “rules” changed during the game after I did everything I was asked to do, submitted all of the paperwork, etc. I am extremely disappointed in the range and in Bosch Customer Service.

DOES NOT EVEN DESERVE A ONE! I bought all Bosch products for my new kitchen thinking German engineering was the best!!! Well, think again! The dishwasher is great, the slide in gas stove is ok but surface scratches at the slightest contact. My complaint is the 24 electric wall oven that I paid close to $ 2,000 for. You set it at 350, the light indicating it has reached the temperature goes off when it is at 325 degrees, when it reaches 350 it then moves on to 400 and even goes up to 500 or sometimes goes down again to 350. It is not usable! I complained repeatedly, had a serviceman come more than once and finally Bosch replaced it only to have the same problem all over again!! I even got my electrician to come when the second oven had the same problem but the problem wasnt the electricity! I feel totally cheated and wish I could reach a larger audience with my complaint!

Bought faulty Advantixx washer dryer (wouldnt dry). Had to threaten with consumer affairs before they would replace it. They replaced it with a factory second where the filter cover continually falls off and the rubber on the drum was filthy and warped. Called and reported it - Bosch were unconcerned. Sent photos after much argument and nasty attitude from their customer service - now waiting again. Whole machine appears very cheap plastic and the quality of the rubber drum is appalling as confirmed by the first technician who visited. The rubber ripped after a few weeks. Worst purchase ever - cost $1600 on special!!!

I have a Bosch Evolution Gas Range that we have had for about 4 years. I have been quite happy with the range for the most part, except for the ongoing problem with the oven door not closing. I have done some research and it appears to be a very common problem that has been going on for years! I am extremely unhappy that such a well known company with such a good reputation would risk losing satisfied customers by ignoring this issue! Dont you understand that poor customer service can destroy that wonderful reputation? How can I, in good conscience, recommend a company that will not take responsibility for a chronic and common problem with their product? The answer is, I cant! Im very disappointed. Dont think another Bosch will be in my future if something doesnt change. All these customers with door issues should not be ignored. Do a recall and fix the problem! I rate customer service a 0.

Unbelievably quiet for a dishwasher. I didnt believe it was on or had run the first two times I used it. It also does the dishes sparkling clear WITHOUT the Finish product. Just the normal dishwashing detergent. Rave all the time about it as I unload it. Dont know how many features are necessary to wash dishes. A rinse if I have new stuff, I just want to sterilize and the regular good wash. The short wash tended to leave the dishwasher smelling of food after even though the dishes were clean. This does not happen on the regular wash so I think it has to do with running long enough to get the food completely down the drain. This is the only drawback: it is not as big as previous dishwashers I have had and the bottom rack is not conducive to glasses and bowls mainly just plates. We use a lot of mugs and glasses and bowls, so I need the majority of the dishwasher to conform to placing these dishes safely in line. Sleek and beautiful. No buttons or lights showing anywhere except a reflection of the light onto the floor when its running, which lets me know it has begun. If Bosch would create a rack that could conform to different dish size and shape, this would be the PERFECT dishwasher of all time. It is amazing in terms of the lack of sound and the sparkling dishes.

I recently purchased a home that came with a 2015 Bosch dishwasher. I had Miele dishwashers for the past 20 years and a always extremely satisfied. Always cleaned well and never had any bad odor. I assumed Bosch would be similar quality. I was sadly MISTAKEN! From day 1 I noticed it did not clean nearly as well. First we started making sure all dishware was put in perfectly aligned. Never overlapping, then we began rinsing the dishes more than we ever had in the past, then we tried changing detergent, then we put the machine to the heavy and sanitize settings, still every time we unload... I have to scrub, rinse or polish the dishes, glassware or cutlery. What a pain. My sister in law complained a few years ago that she found her Bosch appliances awful, I figured she wasn’t “treating“ them properly. Now I understands what she means. In the end it is not a good product and can never be compared to Miele.

In the last few months I bought a trimmer from Amazon and was delighted with the product, however recently the battery started to spark and the trimmer now doesn’t work. I called up the service centre 2 days ago, I spoke to the most delightful lady who was really helpful and explained to me what the process was to get the trimmer fixed. Explained that I would need to print off a courier label that will need to be taped to a box that will hold trimmer because the a third party courier will be picking it up. I explained I don’t have a printer at home and live a in a small remote village and will not be sure when I can get to a printer. She said that it’s fine and that she will send me a pre print receipt and I can print that and then call her back to sort out a delivery.I didn’t receive the email with the label so I decided to call back today to try and get it sent back to me. I dial the number and give my reference number and let the man know I’m waiting for an email. To my surprise the man on the phone was rude and unprofessional, belittling me by saying that is not the process and that I need to arrange it and then get the email to me once it’s been processed.I try to explain the situation with the printer to get the label. He said, No need for a label but you need proof of purchase in the box. I said well printing is not really an option for me because of my situation to which he gave me ‘tough luck’ attitude. Then went on to say, Well do you want to arrange it or not? I replied to enquiry can I arrange it for a future date, which he said, No. We only do it 24 hours in advance, then he was of no help and pressured me to answer like I didn’t have time to even think about whether this is an option for me. And then he went on to say, The previous person you spoke to told you the wrong information. I’ll look up who it is and have them retrained. Disgusting attitude bad mouthing your own colleagues like that. This has been one of my worst experiences with customer services given my initial interaction was one of the most pleasantest conversations. Poor customer service and I’ll be glad this is the last time I buy from you again.

I bought a Bosch dishwasher and soon after the warranty expired, the plumbing in the dishwasher, not my house or the feed to the dishwasher, leaked and ruined my expensive wood floor in my kitchen and dining room. In addition, the water leaked down into the basement and destroyed the ceiling, walls, and carpet. No-Leak technology that Bosch markets is all a lie and **. Dont waste your hard-earned money. BUY AMERICAN!!!

This dishwasher is a complete waste of money. I would rather do dishes by hand than keep this piece of crap in my house. We are getting a new one. It will never be a Bosch. Bottom tray doesnt track, falls off every time. Spin wheels actually fall off there mounts. Complete garbage.

A brand new dishwasher bought from a local major appliance store installed by a licensed contractor in a kitchen remodel project malfunctioned just outside the regular warranty period from Bosch. Bosch solicited me through email and regular mail of an extended warranty which I accepted. Prior to signing up, I actually spoke directly to a real person/sales representative of the company about the eligibility for repairs under the extended warranty. I was told yes very affirmatively. They took my money and then advised that I could not call in my first repair service for the first month. So I waited patiently and finally called in for repairs. They denied the warranty service by citing pre-existing condition. Im mad. I tried to explain that it is a condition which had deteriorated over time (washing cycle not completing in different stages) which I had explained to the sales rep from the beginning. Bosch misled me, took my money and made me wait a month to make the first claim only to deny it. Im so disgusted with the whole process that I just want my money back and take my business elsewhere or buy a new dishwasher from another manufacturer. They are not giving my money back so Im venting my frustration. Im so upset that I have to deal with dirty dishes for a month when I could have just go out and buy a new dishwasher. The dishwasher is an expensive model: SHP65TL5UC. I regretted that I also purchased other major kitchen appliances from this company. Dont buy Bosch!!!

Bosch Nexxt 500 plus series washer - There were cracks in the housing that holds the door and now more have occurred in the door itself. I would like a new door and the housing be replaced or repaired. Why is there not a recall? I see several people with the same problem.

I bought a Bosch stainless steel dishwasher in December 2012. Today, 12/2017 my dishwasher has rusted down the front. Bosch says it has not rusted through (water coming out) so it will not be repaired unless I want to pay the cost of a new front. I will never buy another Bosch product - my dishwasher that was replaced by this one was over 20 years old and had not rusted. I wish I had it back!

Bosch dishwashers have a upper spray arm that often falls off. They have a small easy to lose plug that holds it on. They will not let you just replace the plug or as a courtesy send you one. They force you to buy a new spray arm. You would think that this company would want to back up their products and replace a small plug at the cost of losing future customers. They do not care once you purchase their product but look for more ways to get more money. Very disappointed.

Have a Bosch built-in refrigerator with TWO issues related to the icemaker. Have had it only 6 months, but both problems pretty much from the beginning. First of all, it keeps dropping ice into the tray, and the tray overflows because all the ice drops down in the back of the tray, while the front of the tray pretty much stays empty. Had serviceman here twice, and both times he told me I have to keep pushing the ice from the back of the tray to the front. Told me the manual says that. It doesnt.MORE IMPORTANT - there are little tiny flies and an awful smell in our freezer ever since the fridges circuit breaker blew while we were away for a month. Every once in a while Ill see a tiny larva inside an ice cube. Pretty sure there is a nest in the icemaker or water line. Or possibly in the drip tray. The bugs seem to come out every couple of weeks - probably the gestation time for the new eggs that were laid. Weve never seen a live one - only dead. Had both exterminator & Bosch service person tell us we need to totally uninstall the fridge and clean & disinfect. Seems to me there should be a way to get to the drip tray & icemaker without uninstalling the fridge. Have 4 boxes of baking soda - still have the smell.

Bosch front load washer - Bought Bosch because of the name brand and believed it to be reputable company. First issue was that the front panel door started to rust just under the soap dispenser. Had it replaced and within a month the new panel did the same thing in the same place. The repair person said it was because we use bleach and it was the cause. If you are not to use bleach, then why is there a bleach dispenser. I cant get the company to recall the product or determine the real problem. My husband feels that it is in the preparation process when making the door (no coating or priming of the steel or metals). This is a Huge disappointment. I plan on reporting this to the attorney general because of the cost to consumers.

We love our Bosch Dishwasher and will buy another one when we move (even though the new house comes with a brand new one). We especially like the 9 minute rinse cycle we can use if the load isnt full. We also like the third rack for spatulas, though that rack doesnt always get cleaned well. Its also extremely quiet. We only wish there was a light to say it was clean vs just rinsed.

Three years ago, I purchased a stackable washer and dryer for my condominium. Since I had limited space for these products, I chose Bosch. Now, the dryer stopped working so I call a repair service. $450.00 later, the unit still does not work. I called directly to Bosch to see what they could do about my problem. They sent a tech to review the problem and he diagnosed it as a failed control module. Bosch wanted me to pay for the service and the part which would have been another $300.00 or so. To total this cost so far ($750) if I replaced the part is not a good idea because I could get a new dryer for about $800.00. I feel that Bosch product is inferior and service is zero. As a small business owner, I think this is disgraceful. I stand behind my products and service and incur extra service costs when I have to. Even though it sometimes erases my profit on the job, I always take care of my customers. This is a big company and can well afford to take care of their customers in a proper manner.

I wish I could give no stars. My Bosch dishwasher broke after 3 years. Customer service said Oh well. I had a tech come out 5 times. They said these machines are very expensive but horribly made. It can’t be fixed! Stay away from Bosch!!!

Bosch washer and dryer: The paint is peeling off the surface of the washer. The dispenser door has cracked. The dryer gasket has cracked. These appliances are less than two years old. I called the support center. I must pay $200.00 for a diagnostic evaluation before they will consider whether this is a warranty repair.

Despite college and graduate school, I was unable to get the machine to wash and dry dishes while following the written instructions each time I tried to use it. After three years of wrestling with the problem, I finally felt so defeated that I had had enough and replaced it with one by another manufacturer. This experience cured me of buying Bosch.

I bought a fridge and freezer from Bosch in May. It has so many problems. Every time I called Bosch customer center I was given a case number and was told another service company would contact me in a day or two. However, no company would ever contact me in a month or two. Then I called the company and gave them the case number, they said Bosch never sent them the case. When a technician come finally, he looked at the problem and then said they did not deal with it. I had to call Bosch again to repeat this process.

I bought a Bosch SHE3AR7UC Ascenta dishwasher about 6 months ago after my previous low end unit got too noisy after 9 years of service to me and more to the previous homeowner). Given the price and ratings, I expected a trouble free appliance. Yes, it is quiet. But it arrived with internal damage and when I called them, they said they could replace the bent up tray. I said I was uncomfortable with that, as I didnt know what other damage may have been caused. I was not given a choice so accepted their offer. Months later, it has failed about 6 times, and is now unusable. Error 15, 24, and sometimes wont reset or power off. The repairman comes in a few days, meanwhile I am handwashing dishes after spending 800 bucks! And they wont replace it, despite having shipped me a damaged unit. Customer service on the phone is also poor, unless you get past the front line folks. I will never buy Bosch again.

We started with a Samsung, but that didnt even last a year until the motherboard went bad and would have been over 350 dollars to replace. We have this Bosch and it works great! Gets the dirtiest dishes clean, quiet, and looks great. We have had it over a year now with no problems.

Have had 2 Bosch Dishwashers in the last 20 years, only reason for two, well we sold the 1st with the house in Florida, then when we moved to TX, gutted new kitchen, installed all new appliances and Bosch was one of them! Knock wood, never have had to have either of them repaired in the 10 years of having both! (Ten years on each BTW.)

I bought Next500 series washer/dryer and they have been nothing but problem. The washer started leaking just after a year. The washer does not wash clothes at all. The clothes are coming out dirty and my clothes are getting damaged. I have called the customer service several times, but they have been of no help. Also, I dont like the front load washer because you have to keep the door open. Otherwise, mold starts growing and it starts smelling.

I do not have whether anyone managed to get help in France or in Cyprus for Bosch appliances? Trying to contact them, for both fridge and stove problems, to no avail. The French number is out of date and the Cypriot one does not exist. Bosch only wants to sell but does not seem to be willing to keep their customers in the long-run. Lesson duly learned and the word will be spread.

Bosch produces quality products. I have owned my range since 2006 and it still performs and looks like new. It is dependable and easy to care for. Love it! I also have a Bosch dishwasher and it is great too.

The machine could clean better than it does. My roommates leave crusted and dirty plates in there for a couple days and then the dishwasher has trouble. The top shelf is a great place for silverware.

It does not seem to dry outside well inside. I leave the door open at times to help it dry out. All other dishwashers I have had, have dried out inside when the dishes were dried. The dishwasher is so quiet, I sometimes have to check to make sure it is running, even though the buttons on the front tells me it is!

I have been using Bosch Dishwashers since 1986. I purchased my first Bosch Dishwasher while living in Rauenberg Germany. Had no problem with the machine. On my return to Canada in 1993 I kept the machine, had to have a 220 line installed in house to use machine. In 2013 decided to buy another Bosch machine. I quickly found out there is a difference in quality of machines made in Germany than the ones in North America. I have had nothing but problems with my new Bosch Model SHE3ARF2UC/08 SilencePlus 50 dBA. Every month once or twice a month the machine would not drain. Saying blockage of drain. Dishes are washed off prior to been placed in machine. Problem still persisting. This is a regular problem with this machine. Time to look for another brand. Had enough of this problem. Costly.

I purchased a dishwasher from Sears about three years ago. It worked well for a few months, then began shutting off after a few minutes. It worked sometimes and sometimes not. I contacted Bosch who said they needed the original receipt. I always keep my receipts but of course.... So Sears printed me up a copy with all of the information on it. Of course Bosch would not accept this receipt as proof of purchase. I had spoken with someone from Bosch several times both by phone and email. They told me who to contact to repair. No one would return my calls or even want to travel to repair this expensive dish drainer. I even contacted people who repaired appliances and when I said Bosch - they didnt want to work on it. Of course last week I found the original receipt, and since I know they didnt care then, they wouldnt now - I am sure. I thought it was good to try to keep your customers happy, but I guess they dont mind bad product reviews. I will never purchase a Bosch again. You would think they would read these reviews and do what they could to change peoples minds. Good customer service goes a long way.

Washes dishes but often leaves residue. Doesnt dry the plastics. Honestly, I use the main wash; pots and pans is too hot most of the time, and the quick wash doesnt really clean them all. I dont like the arrangement of the racks. Bowls dont fit well on either level, I could help Bosch find a much better way so loading is easier. Its comparable to others in the same price range. Ours decided to fall apart after 6 years. The actual computer panel just fell off. We can use it without the panel, but it is really broken. Wont buy another Bosch.

Do not buy Bosch if you expect a good experience with any customer service needs. At the end of 2017 I renovated my kitchen and purchased all Bosch appliances. In May 2019 the magnetron of my microwave failed. Granted, it was now out of warranty, but why the magnetron should have failed so soon was unimaginable. The Sharp microwave I replaced had worked seamlessly for 30 years. The repair cost me almost $400 (the microwave was $1200). I contacted Bosch by email and by phone and was told there was nothing they could do in consideration of this premature (my word) need for such a repair. Perhaps it might have been different if I had reported this prior to authorizing the repair (I did use the preferred repair service on the Bosch website). How was I to know that?! I told the supervisor I spoke with, as well as the customer service rep that emailed me, that they could expect poor reviews posted on as many websites as I could find. No one seemed to care. Buy these appliances at your own peril.

Our Bosch dishwasher, model #SHE43P22UC/64, has so far had no issues cleaning but we have had to replace the plastic control panel 3 times and it is broke again. Apparently, opening the dishwasher is too much for it to handle and it continually cracks and pulls off of the dishwasher. Have had to tape it together for right now because the cost of repairing it again is just too costly for the labor and service call. Will never buy a Bosch again. They arent worth the extreme expense and they dont stand by their products nor do they respond to complaints.

Reading thru the posts is nightmarish as we are in remodeling the kitchen. One thing positive I can say if it can help is that weve had a Bosch dishwasher for over 8 years and its held its ground. Were a family of 5 and two are top athletes (i.e: eat a lot etc...) and one issue I cant remember exactly what it was about but must have been minor. Tray design would need fine tuning as they are a bit awkward to fill but, yup its been loaded tightly and then we dont expect miracles. Works silently so we start it up before going to bed - model SHU53E. Maybe newer generation of appliances is skittish and should be help on to till totally done...

We are one of the victims of Boschs defective dishwasher handles. Ours broke after only several months of use. Bosch to date has been lethargic in responding, even though it obviously knows its product design and/or construction is deficient.

Very quiet running. Love the stainless steel interior, roomy utensil basket and adjustable dividers on top rack make loading larger items a breeze.

I at first liked this washer then several problems. One, the moldy smell inside required the door to be left open to avoid a stench. I got used to that, though constantly had to wipe the gaskets out and clean the inside door and gaskets. Then a couple of years ago, 8 years after I bought it, the housing near the dials developed a small crack. I called customer service and received no satisfaction.I called again in August this year, obtained a file number for my complaint, but they wanted me to get a Bosch repair person and pay them to diagnose the problem, which was evident from the picture below, as a crack. This was not due to operator error or misuse. We are a retired couple, dont take in laundry (!) and it is kept on the first living floor of our heated and air conditioned house. I have seen other complaints of these issues online, so I know were not alone. I wish I had kept my 29 year old Maytag and replaced the pump instead of buying this set. Dont buy Bosch!

We bought a new home about a year ago and we were happy that it came with a Bosch dishwasher. We had no idea that the dishwasher was on recall and about 6 months after we moved in, the dishwasher caught fire while we were in the living room. The only compensation that Bosch would offer us is 40% off another dishwasher if we order it through their website. Believe me, if your dishwasher bursts into flames in your kitchen and you have to have the fire department remove it from your home, you wont want to put the exact same product back in your house! I am very frustrated with a company that I thought was a high end brand leaving me to pay to replace their defective product. Id pick a different company if I were you!

Since purchasing and installing Bosch freezer and refrigerator columns in December/January 2011, the freezer had ongoing problems; primarily with ice maker and water dispenser, but also with the freezer defrosting periodically. Every 30-60 days I had authorized repair technicians here, sometimes with supervisors, and each time they assure me that they found the root of the problems and fixed it. A month later, either the same thing breaks down or a new problem starts.I was told by a phone service representative that if it couldnt be fixed after three tries, Id get a new unit although its no longer made--no surprise! Nonetheless, on the 4th or 5th call, I was told nothing could be resolved until diagnosis was made. This took place on September 16th when the technician told me that hed have to order all new parts, and rebuild the whole unit, including a back plate that was cracked by the previous repairman, causing water to leak and ice to form all over the freezer.In spite of three calls to the service center and one message left directly for the technician, no one has gotten back to me. I have a $2,000 plus useless appliance, and I had a freezer full of spoiled food more than once. I know Thermador (owned by Bosch or vice-versa) still makes a unit, which looks the same. They have suggested this as a replacement, but Bosch will give me no satisfaction. Not the service and quality I expected from a company of Boschs stature.

I would NEVER recommend a Bosch dishwasher to anyone. I bought the top of the line based on previous reliability of Bosch products. What I never expected was that they would REFUSE to stand behind their warranty. My dishwasher has completed less than 100 loads in total - or about $30 a load. Not even close to value for money in my opinion. It started leaking and triggering the dreaded E:15 within 5 months of install. When a pinhole leak was discovered in the machine the certified repair tech told us he had never seen this and it was clearly a manufacturing defect. Bosch, decided not to look at it and refused to honour the warranty. Now I guess we get to work with consumer affairs. I am happy to share photos for all to see.

Very unhappy with Boschs customer service and ability to order a part in a timely manner. The estimated delivery time for when I ordered in February was pushed back first for March, then April, and now May. That is 3 times already and I am still waiting for something I already paid for via credit card. In this rate will I ever get this part? When I requested an explanation, I was given a standard reason that it was due to manufacturing problems and could not even reassure me that I would get this part. While I understand the consumer supervisor I spoke with had no information to assist me further, this individual was very rude and unsympathetic which didnt help with my level of frustration. There is no reason for a part to take more than 3 months to be delivered, especially if Bosch is supposed to be a high end product. If there is such a demand or difficulty getting this replacement part then clearly there is a problem with inventory or perhaps it is a design flaw they are not willing to admit with the product (dishwasher panel/handle crack). They offered to refund me for the order since I was so unhappy, but how does that help in getting a problem fixed and having the ability to use my dishwasher properly, a dishwasher if it had the part would function properly? At this rate I do not trust nor believe that this company will send me my part. Sadly, they are the only ones who can get this part, which puts me in position where I have no other choice but to wait for them to deliver who knows how long. Very frustrating. Based on my experience, I will think twice before purchasing another Bosch product in the future.

Wed just purchased and installed a Bosch Ascenta (top marks from CR) when my husband got transferred. It was pricey but worth, so we opted to move our new appliance with us. No issues for a couple of years, then it stopped draining, wasnt under warranty etc. Since we werent sure how long wed be in our house we opted for less expensive brands - went through three before our big kitchen remodel. Went back to Bosch - unit was as outstanding as our first until we had to unhook it make so adjustments during the remodel. Since being reinstalled, it doesnt drain. We get an E25 error and have to run rinse cycles to force it to drain. It smells - like celery? Maple syrup? And the filters which I clean after every cycle are loaded with debris - and we pre-rinse!? Still under warranty I called Bosch. Since we dont live in a metropolitan area, they referred me to an approved Bosch service provider in lieu of sending a Bosch tech. Called their suggested provider and was advised that Id have to pay $100 for them just to come out even though this is a Bosch warranty call. Seriously? I already dropped $800 and now I have to shell out for something that should be fully covered by the warranty? Next washer wont be a Bosch.Updated on 05/07/2018: The grimy clean dishes and the awful stench had me biting the bullet and accepting the ridiculous service call charge. Service tech was at our house for less than half an hour and had to call Bosch Tech Line for help - between the two they decide its a defective wash pump. $490 to fix + $100 to diagnose = more than we paid for the unit (was a sweet Black Friday deal). Figured wed just buy a new unit until I was flipping through the owners manual and noted that this unit carried the Good Housekeeping Seal which guaranteed to refund or replace any defective product within the first two years of ownership. When I was finally able to get an answer from GH I was told that Bosch no longer carried the GH Seal but that theyd forwarded my info on to Bosch. I was surprised when Bosch contacted me, and upon my supplying proof of purchase and the service techs invoice, agreed to repair the washer at no charge to me and refund the $100 service call charge. I had such high hopes.Two weeks later, with a new genuine Bosch replacement part in hand, Mr. Service Tech installed the new wash pump and leaves telling me its all good. I run a cycle with no dishes and what do you know - E25! Mr. Service Tech comes back out and is on the phone with the Bosch Tech department again. Actually overheard him getting pointers on how to spin this to being our fault i.e., we installed the dishwasher incorrectly!?! Our dishwasher is routed directly into the waste water line in the basement, not into the kitchen sink (which drains in to the same waste water line) - so heres his analysis of the situation: Modern dishwashers dont have enough power to expel water down (to the pipe below the unit) and are made to push the water to the sink (through tubing fed through the nearby cabinets and UP into the disposal). So they can defy gravity, despite being low energy? He doesnt know why were only getting the error sometimes but thinks maybe theres an air bubble and the reason were able force drain is that enough water pressure builds up that its finally able to clear. Maybe theres something stuck in the drain pump - couldnt explain why he didnt check that the first time he came out - and didnt do it this time either!? Cant explain why the dishwasher worked for six months. Tells us to disconnect the dishwasher drain hose from the waste water line and set it up to drain into a 5 gallon bucket. Run a cycle and if the water drains into the bucket there should be no E25 error and proof that it wasnt correctly installed. Call him if that doesnt work.SO...we do it and we ran every conceivable cycle on after the other - no breaks - drained every time, but 50% of the time there was significant water left in the washer and the E25 error. Called Mr. Service Tech this morning. Was told that either hed call us back or the service company would call once they determined what to do. My bet is nothing. But, were not out anything, and we wont be buying a Bosch again!

Bosch 300 Dishwasher was running and cleaning great for about 2 years. Then we smelled a faint melting of burnt rubber smell...not strong but enough to get noticed. Took out all plastics continued using...smell still remained. Worried it might cause a fire. Had technician come out for $99. He did diagnostic test...everything is fine. Smell continues and now when we run dishwasher it trips its own circuit breaker. NO longer using dishwasher... Waiting for repair guy to come out on Monday. Whats the deal on a $700 dishwasher...? Is this another automobile recall crisis...? If not it will be if they cause house fires. I hope they dont! Will add comments after visit on Monday.

Purchased dishwasher which was factory defective. According to company certified tech. leaks internally not repairable. Had to fight to get the company to take washer back. They tried to force me to take another Bosch dishwasher and I refused. Their service takes weeks to respond and I have waited over 2 months to resolve situation. I would recommend bosch to my worst enemy. I have receipts and a report from the factory certified tech.

If I could rate this business a 0, I would rate it a 0. I bought my Bosch dishwasher model number SHX4ATF5UC on 5/27/2015. On June 11/2015 I called for service and the service just finished from 6/17/2015 to 7/02/2015 - it almost took two weeks! Well thats not the point. The point is that even after the appointments, the dishwasher still wasnt working! I tried to call in today to swap my dishwasher for a new one, however they told me I couldnt swap it out because I needed to have had service with them three times on the particular item before I could swap it out with them. However, they did set me up with another service.

We upgraded our kitchen 5 years ago and went with Bosch because they were supposedly high quality appliances. We bought a Bosch built in oven/microwave appliance and did a custom rock wall around it. The appliance failed with 1 1/2 years. Bosch was not easy to deal with. We could not get a Bosch repair person because they refused to travel into the county side. Bosch did replace it with a slightly different size unit, so we had to adjust our wall. Now 3 years later this unit has failed. I have been put on hold for over 2 hours with no one answering the phone. I have emailed and received no response. We have wasted our money and time dealing with this company.

Budget Heating sold and delivered to me a top-notch heat pump system at well below retail. The equipment arrived in good order and in a timely fashion. It has been installed and is working perfectly. I would recommend them to anyone that wants a good product at a good price!

When researching new appliances, all the reviews seemed to be negative, regardless of manufacturer. It seemed that nobody posted positive reviews. I bought all four Bosch appliances in March 2017 and had a problem with the refrigerator dripping water inside the box which had pooled under the pull-out chiller drawer. I called the Bosch people and they immediately set up an appointment with an independent local appliance repair service. The tech came out the next day, took everything inside the refrigerator apart and contacted Bosch Techs by phone to determine the required fix. After he was done and had put everything back together, I asked what if that didnt solve the problem and he replied that I would probably get a new refrigerator. The next day it was clear the leaking wasnt fixed. I called the repair guy and he immediately started a Claim, and gave me the claim number they would send to Bosch, and a phone number for me to contact Bosch. I talked with a very nice Customer Service lady at Bosch and they emailed me a claim form to complete. I was not able to complete it immediately but took the form to the local post office to mail about five days later. When I got home from the post office, the phone rang and it was the Bosch representative confirming that they had already ordered a new refrigerator and a local installer would contact me once the unit was received. About a week later, their installers came out, removed the old refrigerator and totally set up the new one. When they left there wasnt a trace they had been there and the refrigerator was completely set up. So, I may be in the minority on these Reviews but my Bosch appliances work just fine, the Customer Service people are absolutely delightful to work with and they stood behind their product 100%. I couldnt be happier and think potential customers who study the reviews need to see a positive experience among all the negative reviews.

We bought the Bosch Gas Range Model#HGS3053UC09. Now the control/display panel is complete dead. The circuit board needs to be replaced. This is the second issue with this stove. Within the first two months, one of the burners was replaced. We bought 4 Bosch Appliances in February 2012 at Pacific Sales, 3 out of 4 had problems. Stove 2 problems so far. Microwave blew up and caught fire within a week. It was replaced since it was under warranty. Refrigerator - ice maker stopped working. NEVER, EVER again will we buy a Bosch product. BEWARE.

Bought a Bosch dishwasher. Found what I wanted and went to Lowes. Made it clear I didnt want the third rack. Said I couldnt get the one I wanted in white, it only came in stainless steel so we went up a model. Looked it up and said I couldnt get that one in white so we went up another model. So they delivered and installed it and when I looked it had a third rack. We use tall glasses and I am use to my Maytag having room for tall glasses and big cookie sheets and even gallon jugs. They dont fit so everything but glasses get washed by hand. Sorry its quiet, new so no problems but doing dishes by hand.

I have had a Bosch microwave oven for a year and a half. In that time, it has broken down twice! The first time, Bosch repaired under warranty with no problems. The second complaint, they set up a warranty service call a week out from my reporting it failed. Repair date came and went. They said they were overbooked, but would be happy to put us on the list in a week from now. I asked to be put next in line and they said, We cant inconvenience our customers like that. Im not sure what that makes me! We paid a lot of money for that microwave! I will never buy another Bosch product and will discourage everyone I know from purchasing a Bosch!

Excellent washer. Great looking. No heating element so it saves energy. Expensive however. Saves money in power over its life. These are beautiful washers and fit most decor. I had one that broke, a simple control board. Easy to fix!

I loved my Bosch dishwasher (Silence Plus 48 dBA Dishwasher) when I first got it. It was so quiet and did a great job. Two years in and just out of warranty, it needed a $300.00 repair because water was leaking out the bottom. Now, two years after that, it wont stop draining, even with the door open. A repairman confirmed what I thought, water was leaking into the subtray so the float wouldnt drop to allow the machine to function. He found a break in the water valve and told me the problem is a common one. I wont be buying any Bosch appliance again.

New home purchase with Bosch dishwasher and I have always heard good things about them....Wrong! The rack does not connect to the door and falls out all the time...breaking dishes! I cant believe Bosch would allow this, as it is a major problem! I get angry every time I load and unload the darn thing and would never purchase another no matter how well it would clean! It does a decent job cleaning but if the dishes break, whats the point?

I love how quiet my Bosch dishwasher is. This is my second one. I had one in a previous house. The only thing I am disappointed about is that the rinse agent seems to stay on my glasses. If I opt not to put rinse agent in my dishwasher a light stay illuminated.

I love this dishwasher, it is amazing. Since I have owned my home the last 30 years we have had 4 dishwashers and this one is the best because it cleans the dishes and glasses great. No spots on the glasses, all our other dishwashers always ended up leaking and then we had to replace our wooden floor because of that but this Bosch it great, I would recommend it to anyone.

2015 Bosch 800 Series Refrigerator B22CT80SNS. We purchased the Bosch 800 Series 36 counter depth refrigerator in August of 2015. The ice maker failed after 18 months and we paid to replace it. On or about April 21, 2019 the gas lines went (while we were away on vacation). They are located in the walls of the unit and warranted for an impressive two years. We have had a repairman out who told us that they, in fact, cannot be repaired. Therefore, our less than four year old $3145.98 refrigerator needs to be thrown out! We contact Bosch service who is willing to replace the unit for $900 plus tax after an extensive debate. They have generously agreed to have the new unit delivered and left in our driveway. There will be no install or haul away. We must do this ourselves. Therefore we are expected to carry the old unit down 15 stairs, the new unit up 15 stairs, or pay someone to do this.There will be no compensation for the $400 of meat and groceries that we lost while away on vacation. We are being prorated on a 10 year life expectancy for an expensive, high end, appliance at the retail rate. My research shows that 14 years is average lifespan of a refrigerator. I fondly remember my 30 year old Hotpoint refrigerator growing up. I dont think anyone would have treated a consumer this way years ago. I hope that after this is submitted, we are offered a fair replacement deal. I would love to be able to write that we had a positive outcome after all. It doesnt look promising.

Bosch dishwasher has a very foul odor to it. Nothing works to clear it up. Its horrible and makes me ill.

We purchased a Bosch Dual Fuel Range and it worked great for about the first year. Then error code 118 began showing up when trying to preheat the oven. It would happen occasionally but after the 4th year it would not preheat on Bake at all. We researched the problem and found the parts we needed to fix the problem were not available. Bosch no longer makes these parts and there is no updated part to resolve the issue so we are stuck with a 4 year old range that cant be repaired. The new model looks exactly the same so why do they not sell parts that will update the older models. We will never buy another Bosch product.

Bosch is known for being quiet. That is very important in homes with open floor plans. I have a large center island where the back of the dishwasher is facing a living space. Because it is only about 58 db, it is practically impossible to hear it running. Furthermore, the end of cycle chime is necessary to know when to empty it. The soil sensor seems to work quite well as it will only run as long as there are soiled dishes. The water temperature gets quite hot, so I know unwanted bacteria is eliminated. Dishes always come out squeaky clean. I love the half load cycle and use it frequently. The energy and water usage is very low. I think that most people who own dishwashers think that the whole unit fills with water each time they run a cycle, and so they are reluctant to run the dishwasher. Many folks, unknowingly, use MORE water by doing dishes by hand than they would have done if they had put them on the proper cycle in the dishwasher. If the owner would read the specifications of actual water usage, they would be surprised how little water a full load uses in comparison to rinsing dishes before placing them in. I also like the fact that I can put delicate items, such as crystal and fine china, and know that nothing is going to come out damaged or cracked. The size of most regular household units will fit into a standard 24 wide lower cabinet. I also think the capacity and overall arrangement of the racks gives quite a bit of flexibility, as no two loads contain the same collection of dishes to be washed to be washed at the same time. This particular unit has a very low-profile handle and doesnt interfere with todays contemporary, clean lines in the kitchen. The handle is sturdy and feels secure. My unit is a nice grade of stainless steel, not a thin gauge that would tend to dent easily. The interior is also a food-grade stainless steel that doesnt collect unwanted odors or corrosion from the soap. If you opt for Bosch, you dont have to get a really expensive, high-end model since they are all extremely quiet and easy to use. Bosch also, in my opinion, exudes an element of high quality, even if its a low-end model. Generally, the higher end machines have options and features that most owners rarely use. I believe that Bosch is a good choice for a discriminating buyer who doesnt necessarily have a huge budget, but wants a beautiful, efficient machine that will last a long time. It is a work-horse that will bring compliments from friends and family for years to come as they have a 25 year warranty on their products.

I had called the factory service (Dale ** at **) and also talked to the service manager Ron ** to have my dryer repaired. The problem was first tried to fix on August 8th, 2011 where I had paid close to $300. But the problem of the clinging and banging noise did not go away. After 2 more visits, the service man had ordered new parts that seemed to be delivered always wrong. Today, after 3 months later, my nerves are blank listening to this banging, clinging dryer noise, which I have to hear 3 times per week. Nobody calls anymore to show any effort to fix this problem. How can it be that Bosch cannot fix their own machines? I think that I have been more than patient. And if you cannot repair what is wrong with my dryer, then I deserve a new machine. Or, deduct the already paid $273.25 and get me a new dryer.

Dishwasher cleans very well. I never prewash my dishes. It is quiet also. I am very pleased with it. Sometimes I overload it but it still gets all the dishes and pots and pans clean. I have had no issues and it is 10 years old now.

We owned a Sears Kenmore dishwasher for 10 years until we decided to upgrade to a Bosch when we remodeled our kitchen. What a mistake. The Bosch stinks. When you open the door it smells up the whole kitchen. My husband has called about this & been given instructions which have not stopped the smell. Now the dishwashing liquid dispenser does not open during cleaning. He has also called about this. They said to just put it in bottom! I would never recommend Bosch products & will never buy one again. I gave it 1 star because I had to. I would really give it no stars.

Love the washer and all of its features. A design error resulted in cracked plastic control plate that they replaced once, to only crack again. Reliability is very good and we are very happy with this machine.

I purchased 3 Bosch appliances less than six years ago - 2 ovens and a 5-burner cooktop. When deciding on the purchase, my appliance dealer assured me that Bosch produces high end appliances. We went ahead with the purchase and paid high end prices too. Now, less than six years after we bought them, all 3 appliances are malfunctioning. Its so strange - almost like they have a pre-ordained life span from the manufacturer, because they all broke within the same 4 - 6 weeks.We have been trying to get them repaired through Bosch service for over a month and they are dragging their feet and giving us a horrible runaround. What a shame! I dont think I shall ever purchase another Bosch appliance nor recommend them to any of my friends or relatives. The customer service reps are lying to us, changing their minds, changing their strategies, not calling back, making offers then going back on their word... Its all horrible. I regret the day I ever bought Bosch.

I purchased a Bosch dishwasher model SHE45M05UC that was delivered in August 2009 from Freidmans Appliance in Pleasant Hill, CA. I had my last dishwasher, a Whirlpool for over 20 years without a single problem. Freidmans told me they were out of stock of the model that I originally ordered and substituted in the SHE45M05UC. I ordered the model just below this one. I noticed after I began using it that the rack continually got stuck even when I pushed it in very carefully. This caused many of my dishes to break when they clashed against each other as the rack jammed. I have a stack of cracked and chipped dishes, and have suffered a lot of damages. Freidmans did nothing to help me when I reported it to them. I didnt live in my house or use the dishwasher in 2010, I am the only one who uses it and I only run it about once a week or so. I also reported the problem to Purcell Murrays showroom in Brisbane and talked directly to one of the owners about it and he failed to replace the dishwasher. About a month ago towards the end of June, all of a sudden a huge amount of suds came poring out of the dishwasher as it was running. When I opened the dishwasher it was full of suds and full of water at the bottom of the dishwasher. I called Freidmans and spoke to Shannon who told me she would call Bosch service center to see what could be done and she would call me the following day. She never called me. I left several messages for her yet she failed to return my calls. I recall back in 2009 when I talked to Steve, the man who sold me the faulty dishwasher - he never would return my calls and he refused to exchange the dishwasher when I reported the fault with the rack that always sticks. I went into Freidmans yesterday to follow up because Shannon had failed to call me as she said she would and had not returned my calls. The salesman Steve had a little smile on his face as I discussed the issue with Shannon. Shannon again said shed call me the next day which was Monday, yet she didnt call the next day. Today I called for Mathew **, the store manager, just as I did back in 2009. Mathew does not ever return calls. I was told by Shannon that Mathew would call me in a few minutes and now one hour later he has not called me. I called a couple of times asking for Mathew and he would not come to the phone. I have used the dishwasher no more than 200 times in the past years and most of the time it is only half full and I run it on light. Now it does not work at all!! You dont want to do business with Freidmans in Pleasant Hill, CA and definitely dont want to purchase Bosch appliances. I know there is a class action lawsuit against Bosch for their washer dryers and I bet there are enough consumers with dishwasher problems to support a suit for the dishwasher defects. Bosch does not support or stand behind their products and Freidmans doesnt either. In fact I have never experienced such inconsideration for customers as I have at Freidmans. They are just about making a fast buck and could care less if their customer is ripped off. What do you say?

Purchased a Bosch dishwasher. A few years later, the rinse aid section keeps opening up and actually a section broke off as seemed to be dried up. Also a push buttom from the ignition control panel is broken. No replacement part can be found because no longer being made. It was replaced once as a manufacturer recall soon as being purchased.

If there was a way I could leave less than 1 star I would! We bought top of the Bosch range series 8 appliances and within 1 month of installation have had 3 technicians out to our house. You call the customer service team and ALWAYS get transferred to the UK as they are too busy to take the call. No one ever calls you back. The service I received at the retail end was amazing. The product experience Ive had has been literally the worst of my life. Our flexi - induction cook top ALWAYS turns off during cooking. The new pots they promised me to resolve the issue never arrived. On the odd occasion someones returned my call they havent done what they said they would. I had one great Bosch customer service person, however she has now resigned! I can only assume from the poor rating Bosch have that they genuinely dont care about creating positive customer experiences. If only Id read the reviews prior to buying a kitchen full of their products. So as I type this review my appliance still doesnt work. Perhaps Consumer Affairs can assist!

It cleans OK but lacks a good drying feature. I had a lower model previously and it worked much better than this higher end one. Silverware is still dirty at times, pans and glasses still wet. I love the light at the bottom showing its on because it is so quiet. It has a 3rd shelf, a variety of ways to arrange dishes by either leaving the tines up or down. It seems to be smaller than the older models. Very sleek, hidden controls. The light at the bottom showing it is on almost bleeds across the floor. The lower end model I had before didnt do this, just a red dot. Ive had this one exchanged and it still bleeds all over the floor. Just not up to snuff, like the older, less expensive model was.

The Fridge is pretty solid, but from a fit and finish point of view, French doors are not the same height by 1/4”. And ice maker has been getting stuck and freezing up almost since new. They won’t fix it.

Im 82. This is the best dishwasher I have ever owned. It loads easily, it is so quiet that we never know it’s running. Our dishes, pots and pans, and silverware are spotless. I really like the access to all the buttons. Which are on the front of the door.

Have had this fridge for less than a year. Have called multiple times as things are freezing in fridge. Repair came out....but wouldnt install part needed until I sent images AGAIN and this time a video. They still say they are speaking with engineers. REALLY?!! Now more freezing...Im done...Should have bought a GE Profile.