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Buy Bosch Range HUI50351UC
Bosch - 500 Series 30in Convertible Range Hood - Stainless steel
Find big savings on Bosch Range(s) at Appliances Helpers. Open Box and Floor Model Discounts Available on Major Brand Appliances! Low Prices. Enjoy the benefits this Bosch under-cabinet ventilation hood provides. Two halogen lights make it easy to see your food as it cooks, and the powerful fan clears the air of smoke, steam and odors. Removable dishwasher-safe mesh filters make it easy to maintain this Bosch under-cabinet ventilation hood, which you can install with or without ductwork.
Manufacturer: Bosch
MODEL: HUI50351UC
MSRP: $799.00
Related Error Code Pages:
Bosch Refrigerator Error Codes, Bosch Dishwasher Error Codes, Bosch Range Error Codes, Bosch Washer Error Codes, Bosch Dryer Error Codes, Bosch Microwave Error Codes, Bosch Water Heater Error Codes, Bosch Heat Pump Error Codes,
Related Troubleshooting Pages:
Bosch Refrigerator Troubleshooting, Bosch Dishwasher Troubleshooting, Bosch Range Troubleshooting, Bosch Washer Troubleshooting, Bosch Dryer Troubleshooting, Bosch Microwave Troubleshooting, Bosch Water Heater Troubleshooting, Bosch Heat Pump Troubleshooting,
Related Repair Pages:
Bosch Refrigerator Repairs, Bosch Dishwasher Repairs, Bosch Range Repairs, Bosch Washer Repairs, Bosch Dryer Repairs, Bosch Microwave Repairs, Bosch Water Heater Repairs, Bosch Heat Pump Repairs,
Related Parts Pages:
Bosch Refrigerator Parts, Bosch Dishwasher Parts, Bosch Range Parts, Bosch Washer Parts, Bosch Dryer Parts, Bosch Microwave Parts, Bosch Water Heater Parts, Bosch Heat Pump Parts,
Buy Bosch Range HUI50351UC
When I had to replace the dishwasher that came with my home when I bought it, I wanted an excellent product and was willing to pay for it. I chose a Bosch from a local appliance dealer. While I havent had mechanical issues like many reviewers, the performance of this very expensive dishwasher is dismal. The dishes do not get clean or dry, and there is often a strange biological-type odor after the cycle runs. I will never purchase another Bosch product.
I bought a Bosch gas stove 5 years ago for $1500. For the last few years, I was having trouble with the settings, but they were not interfering with cooking, so I ignored it. Now however, the pilot went out, so I had no heat in the oven and NONE of the settings are working properly. We were told we would have to get a whole new panel.
I absolutely love my Bosch oven! We have had it for a few years now, (probably longer than I realize), but this oven is the perfect size and while it is modern in style it was easy to figure out and so does get used! I would recommend a Bosch to anyone looking for a great oven!
Our built in microwave 800 series starting having trouble about a year after purchase. The display went dim. We were told it was no longer in warranty so just lived with it. Subsequently the door broke, the fuse blew and the circuit board overloaded and failed/burned out (all out of warranty). The service person came ($200) to tell us the door being crooked from when we bought it caused all these problems because the left and right side triggers were engaging out of sync when opening and closing. The cost to repair the unit would be more than the value of the microwave at original purchase. As for a prorate on a replacement model. Its taken them 6 weeks and counting just to process that request while I continue to get voicemails that a repair person is coming back to fix it (a solution Ive repeatedly rejected as paying over $1000 to repair a microwave is nonsense). Two months of calls to Bosch support several times a week and still waiting to get this resolved. The prorate amount they have offered is a very small discount considering they sold us a lemon in the first place. Very disappointed with bosch at every step and would not recommend the product nor customer service.
A few years ago we bought Bosch green dishwasher. That means it uses relatively low (below 100C) temperature to wash and dry. Thus various microbes are not killed and the dishwasher sanitized. Finally, the water which always should be in the dishwasher gets nasty smell. Who was so stupid to create such green stuff without option to use normal washing and drying temperature not the green? Do not buy Bosch as you can get something stupid like green microbe friendly appliance.
Just bought an entire kitchen of Bosch appliances. Microwave. Range. Refrigerator. Dishwasher. Biggest and most costly error Ive made this year. The refrigerator was delivered WITHOUT HANDLES. And no grill. Whoops, what? You wanted HANDLES?? The display, as mentioned by another, does NOT illuminate despite what the directions say. The interior is very cheap feeling... much worse than the two year old Frigidaire its replacing. Call to customer service yielded attitude, deflection and excuses. Pass the buck. All at my expense. Referred me back to the dealer (you know, because the dealer is the one with bad QC). They want me to take ANOTHER day off work to meet someone to deal with their product inadequacies. Wouldnt take it again if it was free.
I like this stove and the way the burners are located. When I spill, its easily cleaned up and doesnt leak down into the stove or burners.
I purchase 4 appliances from Future Shop less than 2 years ago. The microwave has stopped working. I called Bosch who gave me the number of the approved service person. He refused to fix my appliance because it was not under warranty (although I bought a bundle 3-year warranty at the time from Future Shop which I assumed was for all appliances, turned out all BUT the microwave). The Bosch service person said he only repairs under warranty because Bosch pays him big bucks to do so and really did not service microwaves anyway! I have been in touch with Bosch now 5 times, no help! I have left messages for supervisors, 3 times. No one calls me back! I would NEVER buy Bosch again! I should have bought less expensive appliances and saved myself money and headaches. Now I have a microwave that does not work and no responses from Bosch. What a rip off!
This dishwasher is so quiet I often don’t know it’s running. If it wasn’t for the red light that shines on the floor to let me know. I wouldn’t!! I love it. I like that it has adjustable racks and a third upper rack where I put sharp knives so my dogs don’t get hurt if they lick the dirty dishes. Dishes come out clean and shiny.
I would vote a bit higher. The dishwasher works OK but the outside stainless steel door has horrible dark gray marks coming out all over it. Some folks may not care what the outside looks like, not for the price of this dishwasher not holding up a year is ridiculous. I have a Whirlpool refrigerator that is 6 years old and no marks at all. I called and Bosch would charge starting off around $200 to just come out to fix. Nope never buy a Bosch if you care how long the product appearance will last.
I recently moved into a new construction townhome with a Bosch Dishwasher. I immediately noticed the dishwasher had some issues and a pump ran for about 3-4 days after the cycle was finished. I called Bosch customer service and they said if they sent someone out and there was an installation vice a mechanical error I would be charged for the trip despite the dishwasher still being under warranty. I can understand that if they didnt do the installation they would not be responsible for installation issues, but charging for the trip (I cant remember the price, but it wasnt insignificant) is ridiculous when its a brand new dishwasher.How am I expected to know what the problem is? I didnt know what the source of the problem was, so I decided to wait and contact the installer. I finally got an appointment made through the installer about a month later (the repairman was actually a Bosch employee anyways). He determined the tub was cracked and not repairable. I will admit it took me about a week to send them my closing documentation from the house (proof of date of purchase), although I feel like they should have a record of sale to the builders someplace. The appointment was in mid June. It is now end of August and I still dont have my dishwasher.Bosch called me once by accident and said they would be in touch within 24 hours to confirm I was eligible to have my dishwasher replaced. I called them multiple times to see what the hold up was, they never had a good excuse (kept saying it would be 5-7 business days to verify that I was eligible for replacement). I dont know how long it takes to verify that a dishwasher is less than a year old, but apparently it takes Bosch over 2 months. What finally broke my cool and had me write this interview was my final few calls with Bosch and the installer. I called the installer and they said they were only waiting on the approval paperwork from Bosch and said they would call Bosch again to have it sent. I called Bosch again the next day and they said they would send the paperwork within 30 min.I called the installer for the, hopefully, final time today and discovered they finally have the paperwork, but they dont actually have a dishwasher for me yet and wont have one for another 3 weeks! This is absolutely ridiculous. I can put up with a lot, but the level of incompetence and amount of blame passed back and forth between the installer and Bosch is intolerable. They obviously do not stand by their product and are incapable of processing the simplest paperwork. This is actually the first review Ive ever written, I know that makes some people disregard it, but its because of their complete incompetence I feel infuriated and obligated to get this experience in writing. I didnt even use any swear words. Their product isnt bad from what I can tell, but they need to fix their customer service.
I have had my Bosch dishwasher for two years now. Last October (after having it for 14 months) I finally figured out what was on my dishes when I removed them from the dishwasher after running them through the cycle. IT WAS MOLD. I called Bosch, I wrote to Bosch - finally they agreed to send someone out to check out my dishwasher for which I would be responsible for paying the service fee. At first I agreed and then phoned them back and said I would not pay it as I felt the dishwasher was still considered new. They did eventually send someone out - a 19 year old boy who walked into the house knowing what my problem was. He said this happens a lot because people dont bother to clean out the food trap at the bottom of the dishwasher and the accumulating food is causing the mold. Hmmm. Well, he took my dishwasher apart and surprise! There was nothing in the trap. I did not bother to tell him that I thoroughly rinse all the dishes/silver before placing it in the dishwasher. He did not know what to say so he just said he would get back in touch with Bosch. He said possible it needed a new control board. Well after going back and forth with Bosch - and tossing out ALL my dishes, silver and glassware due to it being infected with the black mold - I was told to run it through a clean cycle using a solution. I did this and was afraid to use my dishwasher in case it came back... Well, this morning when I unloaded the dishwasher - ITS BACK! Im not even going to try again - I will go out this weekend and buy a different brand. Now my microwave that I bought at the same time - has gotten steam under the glass on the front door for the longest time. Noticed a few months ago that the plastic around the outside of the window is cracked in two places. Will I ever purchase another Bosch appliance? NEVER!
Nexxt Dryer Model No. WTMC3300US-01 - We bought this dryer new in 2004, and it worked wonderfully. After we owned it for about 7 years, the dryer started to make a harsh grating grinding noise. We immediately stopped it. When I opened the back of the dryer, it was clear the motor retainer clip had slipped off the circular end of the motor such that the motor axle could no longer be turned easily which caused the grinding noise. I remounted the axle and retaining spring and the dryer worked correctly until about 2 weeks later it happened again. I repaired it again. A month later the same thing. After about 10 iterations of this, I ordered a new retainer clip thinking that the clip had lost its retaining ability. After 3 months, the retainer clip slipped and I repaired it again. I thought Bosch made better stuff than this.
I purchased an Energy Star Bosch dishwasher about two years ago. It runs quietly but my main complaint is that even when I use the power wash cycle (which I always use now), the dishes just dont come out clean. I need to practically wash them before I load them in. And then after the cycle is finished, the glasses on the top rack always have food remnants on and in them. Also, the dishes sometimes are still dirty in places. I think that being an Energy Star appliance, quality and efficiency have been compromised for the sake of conserving water and electricity.In addition it probably costs me more money to pre-wash the dishes before I put them in the dishwasher! I also find that the silverware rack is in the wrong place. The silverware catches on the side making the rack stick when you pull it out. It also is on the other side of the dishwasher when loading. I owned a Maytag dishwasher for 12 years and loved it; I never even called a repairman. I will not buy another Bosch!
Nine months ago, we renovated our kitchen which included purchase of a Bosch dishwasher, SHX4AT75UC/14. I read about this dishwasher on the Consumer Report website. I couldnt disagree any more with CR. This dishwasher does a terrible job in cleaning dishes. There is almost always food residue on cups and silverware. I use a brand name soap and regularly fill the rinse agent reservoir. Bosch advertises this machine as a quiet. Its no more quiet than any dishwasher Ive ever had. Steer clear of Bosch - I will never purchase anything from this company again.
I knew Bosch was a top brand for dishwashers. The operation buttons are only visible when door is open. I like that it has various running times to use. First time I used the dishwasher, I thought it was not working but it was. It was just that quiet I will always buy Bosch. Maybe a few extra dollars but well worth it.
I bought a brand new refrigerator, but there are parts that I can not install as the manual is not clear about them. So, I thought I will call and ask. No such luck: calls are disconnected, they hung up on me, they say that I have to hang up and they call back - and never do, I can hear them and they do not hear me....I wrote email to their web site, got an automated reply but no call back....I am so frustrated I am thinking of returning the whole thing, because I dont trust the company.
The service technician BOSCH sent out to repair my dishwasher broke it. He then came out two more times 4 weeks later and got it running, but the part he put in are defective and I have to have another service company come out to replace them, both the company I bought it from build.com & the service co. Lakeview Appliance said the dishwasher needs to be replaced. But BOSCH REFUSES TO. Now it leaks and has more problems.
This dishwasher does a very good job at getting all of my dishes clean. Even those that have dried food stuck to them. It does everything I need it to do. Although, this dishwasher does not have heated dry option. I am fine with this, as the heat from the wash gets most everything dry. It has basic regular, light, heavy duty settings. Thats all I need! It is a traditional/regular size dishwasher. The interior holds everything I need to wash, although the set up of the tines have taken a bit getting used to. I feel if they were orientated differently I might be able to load easier. Its a nice stainless steel washer! When researching this dishwasher, only negative thing I could find was issues with the door latch. Knowing this, I exercise extra caution in opening and closing. It does open stiffly.
Called Bosch, had service repair at great expense. They said it dries and is designed to leave drops on top and it leaks down on dishes leaving them wet. Also cycle time has doubled to 158 minutes. They said, “Do not run at night, open immediately after cycle to get drier dishes.” Are they kidding? $1000 for a dishwasher you cannot run at night! DO NOT BUY BOSCH products. Service and website are terrible. Their attitude is ‘customer is always wrong.’
The dishwasher has 3 baskets for dishes. Super quiet and a light that shows on the floor. When The light goes out the dishwasher is finished. You need the light because the dishwasher is so quiet. An awesome dishwasher.
Has anyone else had an issue with model # SHP65T55UC/09 power box burning out? Weve owned 2 previous Bosch dishwashers and have always been satisfied with them, however, they had wall receptacles. In December, I came into the kitchen and could smell a very strong odour of electrical burning. The power box had over-heated (see attached photo). Customer Service at Bosch is claiming it was improperly installed. However, the service technician from Home Appliance Care in Ottawa, whom Bosch sent to replace and do a diagnostic, stated that it was indeed installed correctly. Bosch is refusing to refund me the cost of the power box replacement and has done nothing to convince me this wont happen again. They have not responded to my last email a month ago.
I bought this oven in Jul 2011. Over the past year the grill filament started to warp. It is now extremely warped and quite dangerous, soon likely to snap, and then the oven will be unusable. This has happened through normal and moderate use of the product. I have contacted Bosch (it took many many emails to get a reply) and they say they dont view it as a product fault or design defect, but as an isolated incident. They wont repair it for free, as I requested, but instead demand around 100 to repair it.I bought a Bosch oven specifically because I wanted a quality product - I paid for the brand name. I expected 10 years of use (my last cooker lasted 20 years) but I get a measly 3 -3.5 years and Bosch think this is reasonable. I dont think thats good quality by a long stretch, and I dont see how or why Bosch should be known for their reliability.
Bosch dishwashers with a STAINLESS STEEL tub are very quiet and most times you have to physically go look to see if it is running. It has always left the dishes sparkling clean. Having owned an appliance repair business I always recommend Bosch to my friends.
We bought a BOSCH washing machine on 7th May 2018 from our nearest dealer in Anchal, Kollam (Dist), Kerala. They delivered the product on same day evening as informed us to company executive will come within 24 hours or maximum 48 hours for installation and demo. We were waiting from 56 hours or more and none of the company executives or service person contacted us. When we called customer care and dealer they are just saying executive will come soon. You need wait again and again. If they are not able to do this simple installation & demo for new customer in timely manner, how do they handle service complaints and technical issues!!! We feel that BOSCH company is not caring about their customer service and they just want to dispose their products and they dont have any concern about service after sale. As per our experience, We do not recommend anymore their products.
My wife and I bought a new home in January. It came with Bosch appliances. Within a few weeks the dishwasher started leaking a lot of water. I called Bosch and they sent a repairman out to check it. The repairman decided that it couldnt be fixed and would require a new dishwasher. He called Bosch and they said they needed proof of home purchase, which we gave them. Although my wife filled out all of the warranty information when we bought the house. The information that we sent to Bosch showed our names, address, closing date and the information on the house. We didnt include any information that had social security #s or financial information. Bosch continues to ask for the full 40 pages of my closing information and we refuse. Again, financial information, social security #s etc. are really none of their business. We have talked to them and asked them to tell us what else we can send them specifically and they cant tell us however, my dishwasher continues to leak on my floor and new cabinets and Bosch continues to say that they need 48 hrs. to run this by their bosses. The bottom line is that this is a 5-month old appliance that is bad and Bosch continues to play games to avoid honoring their own warranty. Why did we fill out the warranty cards in the first place if they cant use them. I will never recommend Bosch appliances to anyone. Not because we have a problem with their product. Anything can happen. But their desire to avoid repairing or replacing their defective product shows me that they have no desire to do the right thing.
Unreliable company. Offers warranties for their products that they cannot uphold. 8+ mo with a broken microwave and counting. No plan B. Management perpetually reviewing our alternate solution proposal. Cant believe we chose this brand over the others.
I called Bosch customer service on the 22nd April 2018 to inform them that my oven was not working. The adviser ask me to provide the FD number which I did and I ask her who will be paying for the cost of the repair and she said it was free and she book an engineer visit for me on the 25th of April 2018. On that day the engineer came and look at the oven and said he will need to order the parts from Germany and that he will be back. On the 3rd of May 2018 another engineer came with the parts that the first engineer have order and said the parts were wrong that he need to go back and order the right parts for the oven and he starting asking me for receipt for my oven. I am so upset because why will an engineer that visited my house will order the wrong parts. This show that your engineers are not capable of doing their job. Another engineer came on the 4th of June 2018 to fix the oven and he said he forgot for come with the clock for the oven. That he will need to come back. I am so disappointed in the service provided.
I bought this dishwasher based on customer reviews. I like the washing performance of this dishwasher, and the lighted controls…especially that it tells me how many minutes are left on the chosen cycle and when it is finished. It is also very quiet. There is one thing that frustrates me and that is the design of the lower rack. The tines are placed so that it can accommodate 12 place settings (according to the instruction manual). Few, if any, people have need for this on a daily basis. What is needed for families is capacity for place settings combined with serving bowls, mixing bowls, and cooking utensils. However, the tines are positioned so that this is very difficult and requires running the dishwasher more frequently or doing more hand washing. (My previous dishwasher was much more accommodating of a variety of dishes and pans.)I wrote a letter to the manufacturer with my concerns and asked if there is an alternative bottom rack. I got a callback but was unavailable. The message was that they would call back. Never happened. I called the number in the instruction book twice, each time the representative said she would have another person call me back...never happened. I thought Bosch was a top of the line brand and expected better service than this. At this point I would never recommend this brand to anyone. Model SHEM63W56N/13.
Purchased 2 dishwashers from Sears. One went to daughter. Hers broke down in first month of having it. Customer service gave us two repair companies to call. Repairman came out and had to call Bosch to have them walk through what to do in finding out what is wrong. Finally after a couple of calls, parts had to be ordered. I called customer service when I found out part was on backorder for 2 or more weeks. They explained part had just come in that day but would not go out to repair service for at least 10 days or so. I explained that she had the machine for about a month and now it is going to be out of service for that long. Customer service said they would expedite it. They would call and let us know it was on way. I had to call again because now a second or third part I didnt know about is on backorder. Has been 2 weeks and no one has let us know how things are going. Will not buy Bosch again. Customer service is pitiful. I worry my machine will break down now. Thought Bosch was a good company. I talked to so many customer service people and they didnt know what was going on. Talked to a manager and she was condescending and no help. No thanks, Bosch is worthless.
Washer dryer hardly been used. Not working. Paid almost £600.00. Told today by customer services about an almost £600 washer dryer that has only be used a few times, We cannot guarantee that our products are not faulty and that they will always reliable. Thanks for letting me know for future reference.
This new oven was installed October 14th and has never worked. Bosch factory repair came out and said there were four things wrong with it and that it should be replaced. After a month of calling, emailing and waiting hours upon hours on hold, Bosch said they would not replace it but attempt to fix it. The repairman came again, again stated that it could not be repaired and that the needed panel was backordered. It is now December and the needed part is not going to be available until after the first of the year. Bosch refuses to replace the oven and does not stand behind their product. I would never buy Bosch again. You cannot get a manager on the phone and the call center reps are belligerent.
A hole formed in the bottom of my SS dishwasher drum. The warranty says that Bosch will replace the unit. Instead, they are just refunding the purchase price from 5 years ago, that I had gotten a really good price on. Bosch told me to take it up with Sears, where I had purchased it before. Why? Bosch did not take a loss or gain. Its their product and they should do what the warranty says. Do not buy a Bosch!
I bought a upper top of the line dishwasher. Most times that I use the machine some of the dishes come out dirty. Its not me and its not the way I stack them. Bosch has refused to acknowledge a problem. The pocket handle has broke twice and so has the rinse dispenser. Bosch replaced them both once within first 12 months. Now that warranty expired they ignore my requests for assistance. If youre considering Bosch, dont do it. Poor machine, worse customer service.
I purchased a Bosch cook top, oven and microwave a couple of years back. Had nothing but trouble. The first year had 3 calls on the oven. Now since January Ive had 3 calls on the microwave. Ive been without a microwave for 1 month now. Those who have a microwave will understand how inconvenient this is. Ive never had a problem with appliances in the past. The latest update: theyre waiting for parts to arrive from Germany. Buy LG, GE, Sears, whatever, that has a stock of parts in this country. You wont be sorry you did. Bosch is a piece of crap! And... you pay more for it.
I bought a Bosch refrigerator French Doors Model B26FT7 2 1/2 years ago. In less than three years, the refrigerator has failed three times. Each time the company had to dismantle the inside of the refrigerator in order to replace the entire ice making unit. Now I am waiting for a new ice making unit to arrive. Also the temperature inside the refrigerator is much higher than it shows on the control panel. On the panel it indicates that the temperature is 43 degrees, but an accurate thermometer I placed inside shows 34 degrees. I feel this refrigerator is simply junk. I would never buy one again.
We bought a high-end Bosch dishwasher from a big box store three years ago and have recommended it to everyone we know. We always loved how quiet it worked, how clean our dishes were, and the cool features Bosch has like the third rack for silverware. However, last week it just quit working out of the blue. Upon further inspection, the Bosch-supplied junction box had MELTED, along with the wiring. A quick Google search indicated that Bosch dishwashers develop mysterious and dangerous problems after three years... when they are out of warranty. As a matter of fact, check their recall record: my dishwasher SHOULD be part of the massive recall since the power box melted (the very problem they were seeking to remedy with the recall), but Bosch Customer Service says it is not. They (falsely) told me they would cover the problem anyway, but then the day the repairman came out, told me they would not only not cover it, they would not even ORDER the part I needed until I could provide proof of ownership. When I did, then they said they would not order the part until a written diagnosis was provided by the tech (who has other house calls to make?). I shudder to think how many more hoops I will have to jump through JUST TO GET THE PART, let alone who is going to pay for it. Ive worked my way up the Bosch customer service personnel list just to get to the same dead end. Bottom line: They have a neat product, when it works. But I wish I had known at the time that its not well-made, it will not last, and they will not stand by it. Oh, and it just might burn your house down as it almost did mine. BEWARE!!!
I had a Bosch Dishwasher go out on us while still under warranty. This happened in March, it is now mid September. In order to have warranty work done, you have to go through one of Boschs certified repair facilities. A gomer from the worst appliance service firm in town came out 3 times at over $75.00 a crack. They ordered parts, which Bosch was out of. Our problem was so rare according to the wonderfully inept anti-customer service rep that I spoke to, that actually drew out a long sigh on the phone like I was interrupting a wonderful game of spider solitaire. Fast forward, 3 more service calls and we still have a wonderfully designed German paperweight. Gomer Senior from the Authorized Service Company let us slide on the last service call because he flooded my basement. Yes, a dishwasher repairman forgot about the water that could be in a dishwasher. I called Bosch and said no more, enough, just stop. I sent them 8 pages of documentation with the time line of our torture and heard nothing from them. Fast forward, several e-mails and placed calls to Pam, the Manager. I am starting to think that Pam is paid a piece rate by LG or Whirlpool to see how many customers she can send away from Bosch. Pam never returned my e-mails, or phone calls. Mind you, in her defense the one area she has trained her wonderful, rude, and inept staff in is to avoid forwarding anything to her. Then, just the guy making $8.00 per hour can get blamed. I was just told today that 3 weeks ago, she denied that Bosch was responsible for anything. Is this for real? are you sure you want to take that road Pam?
I bought my new Bosch HBL5450UC 30 electric oven in November of 2013. Last night as I was cooking dinner, I had fully heated the oven to 400 degrees and had food baking for about 10 minutes when the interior glass door cracked and fell all over my floor (and my dog). Luckily its tempered glass, but it was a pain to clean up and scared the hell out of my dog (and me). Just called Bosch customer support and they are sending a technician out to fix it. This was not a cheap oven and I bought it because the brand is supposed to be highly reliable. I can say their customer service so far has been good, so thats something. Apparently they will either replace the glass or the door, not sure which yet. As far as I can tell, this has only been an issue for other people with running the self-clean mode (I was simply cooking in it).
Bought the dishwasher (SHX7PT55UC) 2 years ago from Airport Appliance. From the start, the dishwashers lower rack came off the track and the dishwasher did not clean the dishes. I had Bosch come out two times. The first time, I was informed that the installation was done backwards. They said they fixed it but its never cleaned well unless its on the most aggressive cycle. The rack still comes off the track constantly. One of the worst problems is that this dishwasher takes all color off my dishes and makes all cups totally dull. I hate it. Never again will I have anything Bosch. Bosch = BAD! Ive had Bosch repair people out twice. Plus, they dont stand by their product. Terrible customer service.
We bought a complete set of Bosch appliances, range, fridge, microwave, and dishwasher in 2016. Within the first year, we had a repairman come out for our ice maker on the fridge, (wasnt making ice) quick enough, thought he fixed it the first time but... he ended up coming back out a second time. We then came to the conclusion we use too much ice than the ice maker can handle for 2 adults!! (Seems odd) but ok. Fine... Now here we are, 3 years later and my range will not heat, the broiler works but the oven does not.. for appliances that are relatively new that seems really odd!!!! Ive had a Whirlpool that lasted 15 years!!! I do not think I will buy another Bosch appliance!! Ill stick with GE or Whirlpool... Tomorrow I have a repairman coming!! Can only imagine what thats going to cost!!??
So... Im standing in the kitchen around 11 pm, watching a soccer game, getting ready to take the dog out. The bottom oven was on Proof at 95 making yogurt. I hear pop! pop!, look over at the 6-year old Bosch double oven. Flame is coming out of the vent at the top left of the oven. I walk over & blow on the flame. It goes out but is still smoking so I get the fire extinguisher & spray the vent a couple times. I spend the next hour or so cleaning up white powder that spread a lot further than I would have expected. Next day I call the local Bosch Certified Technician. We pull the ovens out so we can see the control boards behind the control panel at the top. Main control board has four melted relays as well as a bundle of burnt wires. Tech says he is going to recommend the oven be replaced instead of repaired, that there is probably more damage that will show up later and we will never trust this oven again. Tech takes a picture to send to the Bosch regional rep along with his report & says to call Bosch customer service. CSR says they need a copy of the original sale receipt. Of course, we cannot find it. I send the original packing sheet and call again. Different CSR says she will see if they can find it in their system & gives me the File #. Call again & CSR says they have enough info so it has been submitted to upper management, should have response in a couple days. The response: Bosch will replace the oven with the current equivalent model prorated. That means if we pay them $1649.50 (half the MSRP) they will remove the burnt oven, ship & install a new oven. I say My oven should not start on fire! Bosch should replace it with an oven that wont burn up without cost. CSR says he will submit my request. 2nd response is the same. The oven was part of a Bosch package including stove top, microwave, dishwasher, washer & dryer, refrigerator & tankless hot water heater. The control board burst into flame & apparently Bosch has no interest in finding out why. We rejected Boschs offer & purchased a different brand.
Despite college and graduate school, I was unable to get the machine to wash and dry dishes while following the written instructions each time I tried to use it. After three years of wrestling with the problem, I finally felt so defeated that I had had enough and replaced it with one by another manufacturer. This experience cured me of buying Bosch.
Our Bosch Dishwasher was 14 months old when we started having problems with error codes. Customer Service had a certified company come out to repair. This company came twice and did not fix it. Bosch then recommended another company come. They came out twice and it still showed the same error. Bosch service told me to contact the third company and they would cover that repair. 6 weeks without a working machine and I am done. Never purchase BOSCH.
We started with a Samsung, but that didnt even last a year until the motherboard went bad and would have been over 350 dollars to replace. We have this Bosch and it works great! Gets the dirtiest dishes clean, quiet, and looks great. We have had it over a year now with no problems.
Bosch Dishwasher rack constantly slides off the non-existing tracks and crack my dishes!
Our Bosch 800 gas slide-in range was purchased in late 2019, installed in February 2020 and the igniter failed in October 2021. One would hope that a new $2200 range would last longer than a year and a half before failing. We would have had to wait 30 days for service at hundreds of dollars cost, so I bought a new igniter and installed it so that we would have a working oven. Bosch was unwilling to reimburse us for the $105 igniter. I dont recommend Bosch.
Bosch came out three time and failed to repair my refridge. Blame the problem on previous unauthorized service company. Refridge is under five years old. Read some of your reviews and you should not be in business based on your customer service. I will attempt to put your service decision on Facebook, Linkedin and Twitter to show the world you do not stand by your product. Your decision about my issue is a cop out and shows you do not stand by your products. If you have a change in heart please let me know!
My Bosch electrical stove’s glass surface has broken in 11th month after buying it. The Service told me that is end-user fault and guarantee does not involve the glass (which is the half price of stove). If you do not planning to use your stove buy a Bosch :), otherwise you will keep paying to Service each year I guess.
Bosch is very high quality and designed very well. This is my second Bosch and have never had a problem with either one in over 6 years of use. Absolutely stone quiet. You have to check if the light is shining on the floor to determine if it is on. Best dishwasher I have ever used.
Bosch tankless water heaters, powered by natural or propane gas, are the most popular type for water heating, but the company also offers types and models that are very attractive to buy too; small and tankless electric models, point-of-use tank-type and gas boilers.
I called Bosch customer service on the 9th June 2018 to inform them that my washing machine was not working. The adviser ask me to provide the registration mobile number which I did and I ask her when did the technician call me. She say within 48 hours and she book an engineer visit for me on the 11th of June 2018. But no one should called me at that date. Again and again I request for service but there is no response.
We purchased the dishwasher last July. It will not get the dishes clean unless they are basically clean before you put them in. And it will not get them dry -- ever. Within a month, we could not get it to start because the door would not close. The tech said it needed to be leveled. Two months later, the door wont close. Tech has to order a bracket for the door. Two months later, same problems -- tech removes some of the parts of the top rack. Two months later, same problems. I have asked for a replacement and no one got back to me. Today, same problem. I think they are just trying to put me off until the warranty runs out.
It cleans OK but lacks a good drying feature. I had a lower model previously and it worked much better than this higher end one. Silverware is still dirty at times, pans and glasses still wet. I love the light at the bottom showing its on because it is so quiet. It has a 3rd shelf, a variety of ways to arrange dishes by either leaving the tines up or down. It seems to be smaller than the older models. Very sleek, hidden controls. The light at the bottom showing it is on almost bleeds across the floor. The lower end model I had before didnt do this, just a red dot. Ive had this one exchanged and it still bleeds all over the floor. Just not up to snuff, like the older, less expensive model was.
Have Bosch elec oven, & combo microwave/convection oven. Great! The combo oven is so versatile: had them 5 years, some minor probs with regular oven, easily fixed. Was under warranty. Use microwave a lot!
We bought a Bosch dishwasher she68t55uc mid 2014. It has been great but all of a sudden last month December 2016, the dishwasher started making a squealing sound. We called and a repair man came. He chipped my counter which I had to fix, he had to break the door hinge because it was fine before he came, but after coming twice to repair it, the squeal is still here. Said it was the drain pump, so they replaced it, but it still squeals. They admit they are not familiar with working on Bosch but Lowes picked them to work on it. Not sure why. So Lowes will replace as under extended warranty, but I hope to pick a kitchen aid instead. I had a Kenmore elite for 18 yrs and it was still working when I replaced it with the Bosch, but it had become too noisy over the years. But it was a great one!! Wish I had bought another Kenmore.
Why do I keep buying Bosch dishwashers? Because they clean well. Use the recommended detergent and rinse agent to get the optimum cleaning. Because they are quiet. Different houses. Highly recommended. Buy one that has a list price of greater than $950 USD and you will barely notice the noise.
I started my claim 5 months ago & still no resolution! Bosch sent 2 different repair companies out to replace parts to our microwave (brand new unit which didnt work correctly from early on). After the repairmen changed the parts, micro still didnt work. I made numerous phone calls (thats putting it mildly!) to Bosch Customer Service advising them that since the new parts did not resolve the problem, what was their next step for me. After being put on hold many times – four times up to 20 min., I couldnt even get thru to management! They are a terrible company to deal with and I want future customers to know how they deal with you by shuffling you around instead of replacing a defective appliance.
Did not dry dishes well but otherwise worked ok and was very quiet. Just broke recently after 12 years and is so expensive to even have a repair person come look at it that I am buying another brand of dishwasher instead of trying to fix it.
We purchased a Bosch dishwasher 2 years ago. We have had nothing but trouble with it. It had an interior odor from the very beginning and the smell continues to get worse, unbearable actually. We clean it regularly, wash the filters, use store bought cleaners, have tried vinegar, everything imaginable that I could find on the net. A couple weeks ago I decided to call Bosch. They sent a a service tech to the house who was there a total of 5 minutes. He looked in the dishwasher, checked the filter and the wash wand. He confirmed that the machine has an odor, confirmed that it is installed correctly and that the machine was in fact clean and well maintained. I followed up with Customer Service and was told the problem had been escalated. I was told they would respond within a 24-48 hour window. They didnt. I followed up once again and was told they would do nothing about the situation. When they said a service tech would come by, I assumed that meant they would be able to help. Sadly, it was all a waste of time. There has been nothing done to eliminate the odor and no explanation as to why the odor exists. We are currently renovating and will be replacing the dishwasher. We will NEVER EVER purchase a Bosch appliance again. This was an expensive mistake.
We bought a dishwasher nine months ago and it hasnt worked properly from day one. Parts were replaced twice and it didnt fix the problem. The repair person tried his best even calling for additional support but I guess no one knows how to to fix it. It stops working and maybe after 12 hours or so it will restart. Once it is working it is fine but that is not what you want. I have just hung up from being on hold to get another repair ticket for over 50 minutes and no one picks up at their end. I strongly would discourage anyone from getting a Bosch product.
My dishwasher is incredibly quiet, sometimes I have to check the light to see that its on. The cycle does take longer than on my old Maytag but I understand that is very common with the newer units.
We really like this new dishwasher. It does take some use to understand how to load it. Some of the prongs are tight and placing a cereal bowl becomes difficult. The total capacity seems to be reduced from what we had in our old dishwasher. Cleaning is very good and the high-efficiency is excellent.
The compressor on our Bosch refrigerator seized after just 7 years. The cost to repair was more than we paid for our new refrigerator - NOT a Bosch, a Frigidaire Gallery. Stay away from dual evaporators - sounds nice, but its too complex for the government-mandated efficiencies. (The Bosch dishwasher is great.)
Bosch 800 44-Decibel Top Control 24-in Built-In Dishwasher. This is my first Bosch dishwasher. It is Super quiet, you know its running due to the led light that signs on the floor. It seems to clean very well. We use the cascade platinum pods and rinse aid on auto wash. All works fine. The annoying stuff, the power cord is like 8 long so you will have to replace the cord with a six footer unless your outlet is directly behind the unit on lower right hand corner. Salt for the water softener will have to be ordered online and shipped to you.
8 years ago we purchased a top of the line Bosch washer, dryer and super-quiet dishwasher. The washer and dryer have had regular service and small issues until year 4. Then in year 5, the plastic control panel on both washer and dryer began to crack. I have no idea why this happened other than design that did not incorporate enough strength to withstand operational stress. (We used the machines 2 or 3 times a week and did not mistreat them.) Initially this was a small issue and didnt matter. When the cracks needed to be held together to set the programs (duct tape!), I decided to contact Bosch.The service rep was polite, but the experience was unsatisfactory. The machines were out of warranty. Bosch offered a 20% discount on replacement panels, which ran into around $800, plus the installation, which they would not cover. I was shocked because I had equated German engineering with product quality. The dishwasher is OK, wonderfully quiet, but not esp. well designed for US use. I am disappointed in Bosch. The machines have pre-set cycles and are not set up for flexible use; they clean well, although the front loader washer needs to be cleaned once a month or the moldy smell is intolerable. I would guess that these products came to market a little early in the design process. I am writing this review to encourage any prospective Bosch buyers to look at (yes, Im saying this) machines made in the US. Whirlpool and Kenmore have well-reviewed machines with decent warranties (sometimes for added cost).
I purchased a townhouse built in 2009 and rented it out. All Bosch appliances, microwave model # HMV9305 over the stove model, would not shut off. The tenant pulled the plug. The unit was very hot around electronic panel with burning odor. I had an experienced appliance technician in to repair it. He said he has never seen anything like this. The entire unit is fried, even the fan and wise that it was disconnected because if it had not been disconnected, it could have caused a serious fire. I have had several microwaves of different brands in homes over the years. I still have 2 of them after 13 years without an incident. Thank you, Sharp. Do not buy this junk. This could have been a lot more serious.
Very poor quality. Combo oven/microwave broke down 3 times less than 2 years after purchase. Parts take up to 3 weeks to come in. Have a warmer which broke-down 1 week after purchase... Customer service is lousy, never call to give status... Go away running. Says German but in fact make in China.
BOSCH SLIDE IN ELECTRIC RANGE. First off the Bosch range is beautiful. It can be described as understated elegance. The range is designed to seamlessly fit into the kitchen range opening without side gaps. No more dripping down the oven sides! The front detail which slightly covers the countertop edge makes it appear custom to our kitchen. But, the best part is how it cooks! Other reviewers complain about the “loud” convection oven fan. Well, if that fan is “loud” my hearing must be shot. The Whirlpool convection microwave which sits above my Bosch Range, is 3 times louder. The Bosch convection oven is very quiet in comparison.Since receiving my Bosch range I have used several cooking modes with great success: bake, multi bake, convection roast and convection bake. The oven is so well designed and insulated that all my dishes on the different modes were evenly cooked and delicious. The cooktop also performed. I have tried all the burners and even the warm feature. Alas, I have yet to use the warming drawer. However, based on everything else I tried, I am confident that the warming drawer will be fantastic.I recommend you read the oven instructions to get the most out of this beautiful range. When using the cooktop be careful not to slide pots and pans over the burners. Make sure the outside of all pots and pans are clean, dry, and flat. This will save the glass cooktop from scratches. And note, all glass cooktops are susceptible to scratches. The Bosch Instruction Manual also gives cookware tips which are worth trying. I bought flat cookie sheets (no sides) as suggested by Bosch. My cookies came out of the oven perfect and delicious.When shopping for a new range don’t overlook this Bosch appliance. However, be aware you must carefully measure your oven opening to get a great, custom fit. If you are building a new kitchen, request your contractor build the space to perfectly accommodate your new range. You will love the look and love your new Bosch Range! Oh and did I mention the stainless steel resists fingerprints? Just one more reason why I love my new range!
My washer and dryer are 4 years old, and the dishwasher is 2 years old. The housing on all of the appliances is cracked, and those cracks are growing! As a retired couple, it certainly cannot be due to heavy wear and tear on our part. Of course, the warranties are now gone and so is our hard earned money. Bah! To Bosch! A quality product? According to price they should be; the reality differs. I am so angry that I want to take them to court...I want the company to act as if they truly did believe in their product and stand behind it and treat their consumers accordingly.
We bought a set of Bosch washer and dryer that was rated top of the line. We have had nothing but problems for 2 years. Of course we paid top dollar expecting top performance. We have had servicemen out too many times to count. Each time the problem was fixed it really never was. We called repairmen approved by Bosch, called the Bosch hotline, etc. The washer does not clean the clothes properly. They still stink no matter what kind of detergent or fabric softener we use (we have tried them all). In addition, the dryer does not dry. It takes 3 hours to dry one load. We have to start the dryer and then let it cool down and repeat. With a family of four, this does not work. We will be junking these and getting good old Maytag.
When we went shopping for a dishwasher, we want that first of all got the dishes clean without rinsing and it had to be quiet. We bought a Bosch and my friends & family can’t believe how well it works. It’s fantastic. It gets everything so clean and we forget it’s running because it is so quiet. We recommend it to everyone who comes over.
We bought our unit in February and had it installed in March, a month later. But the microwave component did not work from Day 1!!! We called the warranty support line and was given several repair shops to call. Some would not serve our area as we are out of the city. The third one on their list came out in April and verified that the unit was not working and needed two new parts. Upon returning to the shop, he confirmed that they would have to be ordered. Four weeks later, after hearing nothing, we called to find that the parts were not yet in. Less than a week later, now late in May, they arrived. They were installed and the unit worked on June 9th. We called to see about a warranty extension so that it would start in June rather than February. But they categorically refused. Bad unit, bad warranty service experience, bad experience with Bosch customer service.
The Bosch dishwasher seemed like a good idea. Its a reputable company, right? Furthermore, it fit my dishes and glasses. However, it never dries things. It is always dripping with moisture when I open it in the morning. The continually wet dishwasher has already ruined some of my good knives and stainless silverware. The store where I bought it came out and checked it. They claim its operating as intended. The company, when I called, informed me that you MUST remove the dishes the minute the cycles finish. That means that I have to babysit the dishwasher and it has ceased to be a convenience.
My BOSCH DISHWASHER is a lemon. The customer service department is incompetent and their repairman broke the bracket on our handle and said to call and get a new bracket to fix it and left. When we called to get replacement piece we were told we wouldve to pay to fix it because they had no record of it being broken by their repairman. We mailed them our proof with a letter and they offered to pay for the bracket but not the repairman! We purchased a high end Bosch Dishwasher for our new home. Since then we have made over 6 complaints to their inept customer service department. There was also was a recall on this unit after we paid to replace the cord that was defective. On each call they create a new claim number and they act ignorant to the prior complaints. They are masters at avoidance and running the warranty on their appliances. When you do get them to agree to send a repair crew they send incompetent repair personnel. As to the dishwasher it doesnt clean the dishes. The glasses are always spotted and its not the water. If you want your plates clean you must rinse and wipe them before they go into the DW. The utensils have to be washed again after they come out as they have food particles on them. We have a family of 7 and the DW is run all the time. We did not have ours for a month when we called for the first service as it would not drain and the dishes were dirty. This continued to happen and they would always walk you through a series of fixes before they agree to send out the repairman. Their defect product caused a recall on the part that was causing this issue but they did not tell us until we complained after the second service call. During the 3rd or fourth service call the repairman snapped the bracket on the door handle. He said we would need to call and order the part and could not fix it after he broke it. Since then we have made complaints and sent letters to BOSCH about the bracket and the failure of the DW to clean the dishes, glasses and utensils. Their customer service department puts you thru the ringer. After requesting supervisors and no calls back when promised several times it escalated up the ladder only to be told that they would pay for the new bracket - but we had to pay for the repairman time!!! THEY BROKE IT!!! It is unbelievable to me the amount of wasted time (and money) that has been spent. They do not stand by their product... they are awful. BTW, we have owned many Bosch DWs and always recommended them - this is the first time with an issues, and its been awful!!! I will never buy Bosch again due to this!
I bought a Bosch washing machine about a year ago. I was very happy with the machine. But suddenly the machine stopped working. So I called up the call center ppl to register my complaint. I was told that the representative will attend me in next 48 hrs. So I was relaxed. Now it is 4 days. I didnt get a single call neither any representative attended me. Now if I call no one is answering my call.
We purchased 3 Bosch appliances when we built our house 6 years ago. The dishwasher and microwave are up to par. All appliances are working. However, our 30 BOSCH gas range is experiencing rust spots on the lower drawer and around the main door. The enamel has come off part of the top of the range. I know from past experience with another dishwasher in my previous custom home, which Sears stood behind, that had rust spots on the door panel. The repairman actually said its a knock off from China and this is not stainless steel. I will say that my opinion is this is the same problem with the Bosch oven. Most people know that magnets do not stick to stainless steel. Well, start testing! Magnet sticks to my stainless steel dishwasher, microwave, range door and range lower drawer which means the appliances are NOT stainless steel.The magnet does not stick to my LG refrigerator which is 10 years old so it is true stainless steel. Since BOSCH and the store I purchase it from advertised these products are stainless steel, I paid for stainless steel. Customer service is not up to par. The customer service rep and a supervisor talked about my business to my cleaning lady as she called them to defend her use of cleaning products as BOSCH tech said my cleaning products must contain bleach. I will be filing a complaint with the BBB, Attorney General as I feel this is false advertisement. and to BOSCH, I am glad you recorded the conversation with my cleaning lady as you had no right to speak with her about my business and to make her an offer on my range of 20% off. Total violation of my business. Diane ** in NH
Bought a Bosch dishwasher for approx $1,000. It has never worked and I have had their repair service twice and was told it was defective from plant finally and had to be replaced. Have dealt with customer service and the run around is nonstop. The worst service I have ever experienced. (These guys make Comcast look good). Still not resolved, be prepared to be put on hold and given a run around. Never buy a Bosch product.
This dishwasher does a great job cleaning the dishes, it is pretty quiet and it looks nice. I think the top rack couldve been better configured, it doesnt accommodate glassware as well as some others Ive used and the rack has to be pulled way out to place items in it.
Had a refrigerator where the ice maker never work from the day one. They asked to show them proof of purchase and I did. Called them, was told the management is going to review. Follow up with them and found out they never send report to management to make decision. Rude customer service. They hung up the phone on you and no one is above the one picks up the phone nor supervise. The customer service on the corner store is much better than Bosch customer service. I give them - not even one *.
Cleans well and is very quiet, doesnt dry the dishes as well as our old dishwasher no matter the detergent or brand of rinse aid used. The dishwasher was on sale but original price was $600 and I think for the performance it should have been in the $400 group of dishwashers.
If I could rate this business a 0, I would rate it a 0. I bought my Bosch dishwasher model number SHX4ATF5UC on 5/27/2015. On June 11/2015 I called for service and the service just finished from 6/17/2015 to 7/02/2015 - it almost took two weeks! Well thats not the point. The point is that even after the appointments, the dishwasher still wasnt working! I tried to call in today to swap my dishwasher for a new one, however they told me I couldnt swap it out because I needed to have had service with them three times on the particular item before I could swap it out with them. However, they did set me up with another service.
Bought a very expensive Bosch slide in range and we are extremely disappointed! First of all, the oven takes FOREVER to heat, the oven door has something happening in between the glass panels that slightly obstructs the view (happened just a year after the purchase), replaced the electrical panel which cost us $450 and now none of the burners are igniting, so well endure another repair! This is all within a five year period! Dont buy Bosch - its junk! We never had to repair our cheap Kenmores - EVER!
It is very quiet. I love the third rack on top where you can put knives, lids and other utensils. The dishes come out very clean and dry. It looks great.
In the last few months I bought a trimmer from Amazon and was delighted with the product, however recently the battery started to spark and the trimmer now doesn’t work. I called up the service centre 2 days ago, I spoke to the most delightful lady who was really helpful and explained to me what the process was to get the trimmer fixed. Explained that I would need to print off a courier label that will need to be taped to a box that will hold trimmer because the a third party courier will be picking it up. I explained I don’t have a printer at home and live a in a small remote village and will not be sure when I can get to a printer. She said that it’s fine and that she will send me a pre print receipt and I can print that and then call her back to sort out a delivery.I didn’t receive the email with the label so I decided to call back today to try and get it sent back to me. I dial the number and give my reference number and let the man know I’m waiting for an email. To my surprise the man on the phone was rude and unprofessional, belittling me by saying that is not the process and that I need to arrange it and then get the email to me once it’s been processed.I try to explain the situation with the printer to get the label. He said, No need for a label but you need proof of purchase in the box. I said well printing is not really an option for me because of my situation to which he gave me ‘tough luck’ attitude. Then went on to say, Well do you want to arrange it or not? I replied to enquiry can I arrange it for a future date, which he said, No. We only do it 24 hours in advance, then he was of no help and pressured me to answer like I didn’t have time to even think about whether this is an option for me. And then he went on to say, The previous person you spoke to told you the wrong information. I’ll look up who it is and have them retrained. Disgusting attitude bad mouthing your own colleagues like that. This has been one of my worst experiences with customer services given my initial interaction was one of the most pleasantest conversations. Poor customer service and I’ll be glad this is the last time I buy from you again.
It does not seem to dry outside well inside. I leave the door open at times to help it dry out. All other dishwashers I have had, have dried out inside when the dishes were dried. The dishwasher is so quiet, I sometimes have to check to make sure it is running, even though the buttons on the front tells me it is!
We just turned away our second delivery of a Lowes special order 300 series Bosch dishwasher due to damage. Really... is it too much to ask for an indented face on your $700.00 dishwasher these days? Yes, it is being shipped to Hawaii to the tune of a 6-8 week delivery time and many people have handled it in the transportation process, but I believe much has to do with how Bosch is packaging the item with only thick cardboard frame pieces on the 4 ends, styrofoam corners on the top and thick plastic wrap holding it all together. There is no protection to the face or sides. For an international company, you would think they would be more conscientious about how they protect their product before it gets to the end user. Will have to think seriously before I order a third one!
We have had 2 warranty claims and repeated problems with the cleaning performance of the machine. For the past year, we have complained and Bosch blames that the poor cleaning is due to the removal of phosphates from detergents. We get a white film on glass and silverware, food left on dishes, and dishes remained greasy. We have tried all of Boschs suggestions but to no avail. We have had the machine for 3 years. Now, we are washing dishes by hand.
I have now been without a refrigerator for 4 weeks - during a worldwide health crisis. This Bosch refrigerator has NOT WORKED SINCE INSTALL. I have had the warranty company service 4 times. Still not working. Now I am trying to get replacement from Bosch and they say, "We are waiting on supervisor approval." I have been unable to get supervisor on the phone. Will NEVER purchase from Bosch again.
I have one Bosch fridge which Ive been using from 11-12-2008. Last year December, it was giving me a problem, it wasnt cooling at all and the door became rusty. I have make a report to Bosch Malaysia service but no service at all! I want to know if its fair for the consumer? Or, is your service at Malaysia like that? Is after sales no service at all?
When we moved into a new house in 2009, we bought and installed a Bosch SHE45M05UC/50 dishwasher. It worked fine until about 2012. At that point cups on the top started coming out of the machine with white grit on the inside/outside. The same crud collected in the slides of both racks, along the seal of the door, and on the door where the plastic plate is on the top rack as well as other places. Now dishes on the bottom sometimes also have this gritty crud on them when we pull them out. We have a water softener so it isnt hard water, and the filters have been repeatedly scrubbed and rinsed. I always check to make sure the spray arms are able to rotate freely before I shut the door and turn it on. Ive had a trusted repairman out here twice and he cant figure it out. I read other posts about the circulation pump possibly being an issue but havent had it replaced. Im wondering if others have and if so, did it help? I certainly wouldnt buy another Bosh appliance. Our old GE dishwasher lasted 10 years and cleaned fine even if it was quite noisy.
Bosch 500 series plus - Amazing product. Ive never had any issue with the washer or dryer. Runs exceptionally quiet and saves me money on electricity. Whats not to like? Id definitely buy another Bosch washer and dryer if I needed to, but with the way these are running, I may never need another set in my life.
There is a little noise. The dishes are quite warm when the cycle is done. But that is necessary. I’ve had it in use about three years, about two time a week. Nothing to complain about.
I love this range as much as my Bosch dish washer, quality products, only issue was concerning back adjustable legs for height, pretty flimsy
Freezer has been repaired 3 times. Ice maker has never worked properly. Already out nearly $500 in repairs. Now, rubber sealant around both freezer and refrigerator remain very warm to the touch. Freezer leaking on floor, and the freezer doesnt work at all. Lost all food stored inside. Called Bosch and local Recommended repair service companies, as we have before. No help on the weekend. No call back from Bosch. No effort to help. I WILL NEVER BUY ANY BOSCH PRODUCT. AND WILL WARN EVERYONE I KNOW NOT TO. GOING ON OTHER SITES NOW.
Bought a Bosch dishwasher. Found what I wanted and went to Lowes. Made it clear I didnt want the third rack. Said I couldnt get the one I wanted in white, it only came in stainless steel so we went up a model. Looked it up and said I couldnt get that one in white so we went up another model. So they delivered and installed it and when I looked it had a third rack. We use tall glasses and I am use to my Maytag having room for tall glasses and big cookie sheets and even gallon jugs. They dont fit so everything but glasses get washed by hand. Sorry its quiet, new so no problems but doing dishes by hand.
Nice but not that nice. My salesman very highly suggested this dishwasher so I bought it for $900. The good? Its very good looking. The bad? I do not find it any better than a $500 dishwasher from GE. Its quiet but not silent. It seems to clean dishes fine but it will not dry them no matter what you try. I live in a very very dry part of the country and no matter how much or how little I load this machine up with... and select Extra Dry when I open the dishwasher in the morning after running at night... not only are the dishes and cups still wet but so is the inside of the dishwasher. So, whats the point of having controls to select dryness? Oh, the (3) not 4 legs are plastic and all 3 of them broke off when I tried to slide the dishwasher. Great huh? Funny, I know steel legs may cost another $5 but I dont remember arguing with the salesperson about $5. so why not raise the price by $5. and get rid of the cheap cheap cheap plastic legs. My brand new $900 dishwasher now sits on wooden blocks... Great idea... Plastic legs.
We bought the Bosch Gas Range Model#HGS3053UC09. Now the control/display panel is complete dead. The circuit board needs to be replaced. This is the second issue with this stove. Within the first two months, one of the burners was replaced. We bought 4 Bosch Appliances in February 2012 at Pacific Sales, 3 out of 4 had problems. Stove 2 problems so far. Microwave blew up and caught fire within a week. It was replaced since it was under warranty. Refrigerator - ice maker stopped working. NEVER, EVER again will we buy a Bosch product. BEWARE.
The online registration doesnt work. So I wasted about half an hour trying it several times and calling the help center. How frustrating! Then I find out that you cant call anyone for help with online registration or to let them know it doesnt work. To make things worse, I asked not to get ads and information in my email account, but I started getting it immediately from a no-reply address with no unsubscribe capability. I havent even tried using the dishwasher yet, but so far Bosch has blown it.
This wall oven - much like all appliances these days falls on its own sword - it is too complicated for its own good. This oven has a control panel with loads of stupid features, timer, Sabbath mode, clock (with year, month, date - who cares!!!) and so on. Its just an oven! Nobody needs that stuff. The control panel is the root of all thats wrong with the oven - if Bosch had just made the oven with power on off, temperature dial, light switch and convection fan on/off, Im sure itd work forever. Not now, the control panel has always been wonky, insisting on setting the time before you can turn on the oven! Now it refuses to accept time changes, thus rendering the oven inoperable. Lunacy. Im throwing this oven, not buying another Bosch.



