Paid $1100 for Bosch Dishwasher Silence 49 - it is terrible. Within one year it wasnt cleaning properly, and I clean the filter regularly. So I took to not only rinsing the dishes, but wiping them too! Now at 2 years it runs through cycles over and over again. Stops at random through the cycle and when you open it and press start again it sometimes starts at the beginning of the cycle. I do not recommend Bosch dishwashers at all. I had better results from the cheap one I took out.

I bought my 800 series Bosch dishwasher a year and a half ago and while there were some bumps because I bought a used one from the Sears Discount Center the representatives were very prompt about repairing and then replacing my defective machine. Now that I have a functioning dishwasher it is not only my very favorite appliance of my house, it is one of my most beloved possessions. There are 10 people in my family and we are able to stack in a huge amount of dishes because the spacing of the racks are so well designed and the additional 3rd rack is able to accommodate all of the silverware. I have never had such clean dishes with so little pre-cleansing before I put the dishes in. There are times that still needs servicing due to the hard water in Arizona but once it is cleaned I am once again left with immaculately clean dishes every time, including my Bosch mixer which I can put in encrusted with dried bread dough and pots and pans. I am very disappointed to hear all of these awful reviews when truly it is the best appliance I have ever owned. All of my friends who have Bosch dishwashers feel the same way I do. There is no reason to buy any other brand. Do not let these bad experiences scare you away from a truly miraculous piece of equipment.

The washer has a beeping alarm and an error 12 directly after the warranty expired. Currently, there is a moaning sound and it takes over two hours no matter what setting you place it on to finish a load of laundry. I was just disappointed because I thought I was upgrading.

Let it be known, the Bosch website controls how many negative reviews can be posted. Mine was rejected when I complained about the lettering disappearing from the controls of my Bosch dishwasher. There are many non-Bosch website reviews critical of this issue. It would be suspicious if there were no critical reviews, so some are obviously allowed, but compare the 5 star and 1 star percentages to Amazons reviews. Quite a different story.

This is the first oven I have had in years that holds it temp at the correct one, cleans like a dream and works the way I wish all my appliances worked. The interior is large enough for all of my large roasters which makes it easy to use.

Dishwasher SHV68TL3UC/04: I spent $900 on this dishwasher 18 months ago. Today, it will not turn on. Called Bosch service: $129 to get a technician to come out, plus $30 every 15 minutes that they are here, not including the time for any work they need to do or any parts that need to be paid for. Needless to say, this will be my first and last Bosch purchase. I was advised to buy KitchenAid and I decided not to. Live and learn.

I bought a brand new refrigerator, but there are parts that I can not install as the manual is not clear about them. So, I thought I will call and ask. No such luck: calls are disconnected, they hung up on me, they say that I have to hang up and they call back - and never do, I can hear them and they do not hear me....I wrote email to their web site, got an automated reply but no call back....I am so frustrated I am thinking of returning the whole thing, because I dont trust the company.

Bosch produces quality products. I have owned my range since 2006 and it still performs and looks like new. It is dependable and easy to care for. Love it! I also have a Bosch dishwasher and it is great too.

Machine does poor job of cleaning. Leaves residue of tiny particles of food especially herbs and greens. Have to go through load when cycle is done and rewash about half.

Purchased Bosch refrigerator from Croma in June 2013. Some technical problem with the refrigerator and not working since two weeks. Tried calling Bosch customer care service several times. Finally my tenth call was answered after a long wait for 20 mins on the telephone. They have given me complaint no. and asked me to wait for another 48 hrs for the technician to call me back. Very unhappy with Bosch service. I will never recommend Bosch appliance to anybody.

I have one Bosch fridge which Ive been using from 11-12-2008. Last year December, it was giving me a problem, it wasnt cooling at all and the door became rusty. I have make a report to Bosch Malaysia service but no service at all! I want to know if its fair for the consumer? Or, is your service at Malaysia like that? Is after sales no service at all?

Nexxt Dryer Model No. WTMC3300US-01 - We bought this dryer new in 2004, and it worked wonderfully. After we owned it for about 7 years, the dryer started to make a harsh grating grinding noise. We immediately stopped it. When I opened the back of the dryer, it was clear the motor retainer clip had slipped off the circular end of the motor such that the motor axle could no longer be turned easily which caused the grinding noise. I remounted the axle and retaining spring and the dryer worked correctly until about 2 weeks later it happened again. I repaired it again. A month later the same thing. After about 10 iterations of this, I ordered a new retainer clip thinking that the clip had lost its retaining ability. After 3 months, the retainer clip slipped and I repaired it again. I thought Bosch made better stuff than this.

After 40 years, it was finally time to purchase a brand new washer/dryer set. Since I had lived in Europe, I had a high opinion of Bosch appliances and choose Bosch as my brand (Model #WFMC5301UC 16-496151) for both the washer and dryer. It was a huge mistake. Two years after purchase, I had to replace the entire front door, which wouldnt close properly. Now, the same door has a crack at the base (even though I gently lift and close the door from the base for each use) and the water slowly trickles down to the floor. The same is true of the dryer door -- two cracks across the top of the plastic. I called Bosch and the replacement cost would be half again as much as new appliances, which, of course, will be worthless. I was told that 5-10 years is all the one can get out of a top-quality appliance. I will NEVER purchase a Bosch product again. What pieces of junk!

I needed a new dishwasher and decided to buy a Bosch because I have always thought this was a high-end equipment. I did buy the simple model that was highly-rated in Consumer Reports. The dishwasher is horrible! I have to wash the dishes before they go into the dishwasher, and sometimes when they come out, there is often what looks like soap residue on the dishes. Does the dishwasher not rinse? Pots with spillover dont get clean. Tea rings in cups dont come out. Im thinking about replacing this dishwasher!

Bosch Dishwasher rack constantly slides off the non-existing tracks and crack my dishes!

I am a plumber in Sydney. I always recommended Bosch or Smeg dishwashers to customers when doing kitchen renovations I used to have a Smeg dishwasher which was very user friendly then I changed to Bosch which is my biggest downfall in appliance selection & recommendations, since having it I have found: #1. It not washes soap off properly & we were told not to use the finish tablets. #2. Racking system bottom rack loses wheels all the time & top & bottom racks folds & doesnt hold dishes properly. #3. Faults with drainage system always happening & I always need to reset system holding start button down 10 sec #4. Now it has a fault E15 flashing & drain continues to drain - I even payed for extended warranty which doesnt cover much not happy. I thought Bosch had a much much much better quality dishwasher than this.

My Bosch dishwasher was recalled in October 2017 and I am still waiting for the repair person to get a power cord replacement from them. As of Dec. 19, Bosch still has power cords on back order and cannot tell me when the cord will come in. Shame on them.

We filled our home with Bosch appliances as part of upgrade to a new home we purchase 13 years ago. First the washer smells really bad if we leave the door closed, then the dryer on/off switch is a hit or miss as it doesnt trigger it. Weve had to replace one microwave 3 years ago then the new microwave that we paid over $500, its plate broke. Can you believe the Heat plate broke in three pieces while heating up a glass of water?! We contacted Bosch who said since the microwave passed the warranty period of one year they would give a 50% discount on a new plate which still ended up costing $85.43. I would not recommend Bosch.

We are currently in our 3rd year with our current Bosch Oven. The fist oven was damaged internally in shipment and had to be replaced. The second oven was installed and never worked. The third worked for 2 1/2 years after which the cooktop stopped functioning. The repair estimate was $ 800.00 to $ 1500.00. When we call Bosch it appears they are focused on the dishwasher recall ....

Bosch provided me a the worst service experience of my life! After less than 3 years the ice maker in my refrigerator/freezer stopped working. I contacted customer service and no one answered, so I went online and made a request for service. I got a call back 5 days later at which time I was told they couldn’t make an appointment because there was a systems problem and I should call back. That should have clued me of what was to come. Service was finally sent out after waiting more than a month for an open appointment. When service arrived they checked my water dispenser and told me my ice maker needed to be replaced. So I agreed and was told the new part needed to be ordered by me.I ordered the replacement ice maker and it was not available due to back order for more than 3 months! That’s ridiculous! Finally the part was available and service came out and told me the unit didn’t need replacing. It was just the “fill“ arm needed replacing. THIS WAS THE SAME TECHNICIAN THAT INITIALLY DIAGNOSED THE PROBLEM 4 MONTHS EARLIER! After which the service rep said it was fixed. Needless to say it was not fixed and then I rescheduled a service call. When the unit was in fact replaced by a different tech. And I was charge almost $500 for the privilege of waiting 4 months for replacing an ice maker that I suspect, never needed it to begin with. I will never buy a Bosch appliance and I am telling everyone I know to do the same.

I love my new Bosch double oven! The doors are side opening (great for a short person); a telescoping rack that makes removing hot items so easy. Heating temperature is perfect and I can bake six cookie sheets at once. This was a great choice for me.

Bought a Bosch refrigerator from Floorcraft Appliance in San Francisco Ca in December 2016. I installed it in my new kitchen in March 2017. Within a few weeks noticed that water was pooling under the bottom cheese drawer and freezing the drawer in place. I had several service calls to flush the line. The last technician noted that the defrost drain line was freezing up and also noticed that the freezer drawer rails were installed incorrectly during manufacture, preventing complete closure of the drawer and recommended replacing the entire unit. Three months later and still waiting for that replacement fridge and the freezer drawer wont close because of a massive ice formation on one side. Now leaking water onto the floor and frozen food thawing.

I bought a Bosch washer & dryer set several years ago. I was frustrated because if I didnt want the pressed wood (cardboard) exterior so I had to pay more for the plastic model. I had the dryer for about a year and I notice what I thought was the dryer not drying the clothes and turning itself off. But when I turned the dial the light would come on. What is happening is the dial connection is loose or bad. If I push down on the dial the dryer sometimes works. I have resorted to putting a full bottle of detergent balanced on the dial so it will hopefully stay on long enough to dry anything. It rarely does. Drying clothes in my Bosch Nexxt Premium Dryer is a nightmare and can take HOURS for even one small load. (It all depends how often I am willing to run back downstairs to restart/reset the dial.) What a disappointment. Dryers are such simple things how can they mess it up? But they did. This has been going on for years! Not sure which is stupider. Me buying the Bosch in the first place or me putting up with it this long. My experience with Bosch is they are overpriced and poorly made. Who designs anything made out of pressed wood sandings or plastic for a laundry area? They do know there is water in a laundry room? It should have been a sign.

Bosch makes the finest dishwashers. They are quite, efficient and long lasting. Simple to use and the sanitize feature is a plus. The dishwasher is so quite that you hardly realize that the machine is on. While it does not have the dry feature, the sanitize feature leaves the dishes clean.

I am in the middle of looking for appliances for my new kitchen. I find myself in awe with what everyone has to say about very expensive appliances that the companies refuse to do anything about. My question is how do they get away with this? It is very discouraging and there should be a way to make these companies responsible for their products and not the loss of the consumers. I have a Bosch dishwasher that hasnt worked for over 1 year because they dont make the part any longer to fix it. What is that all about?

I currently use a Bosch SHE4AM dishwasher. The reason the Overall experience is lower than the other ratings is that I have several dishes that just dont fit well in this dishwasher. It cleans well, doesnt leave spots (I do use a rinse agent) and dries the dishes well. And it holds lots of dishes if they are thin. If your dishes are chunky, you will have difficulty loading them and wind up washing more often with fewer dishes in the racks. I would recommend a Bosch dishwasher and will buy another, but I will probably take some dishes to the appliance store with me to see how they fit.

We purchased 3 Bosch appliances when we built our house 6 years ago. The dishwasher and microwave are up to par. All appliances are working. However, our 30 BOSCH gas range is experiencing rust spots on the lower drawer and around the main door. The enamel has come off part of the top of the range. I know from past experience with another dishwasher in my previous custom home, which Sears stood behind, that had rust spots on the door panel. The repairman actually said its a knock off from China and this is not stainless steel. I will say that my opinion is this is the same problem with the Bosch oven. Most people know that magnets do not stick to stainless steel. Well, start testing! Magnet sticks to my stainless steel dishwasher, microwave, range door and range lower drawer which means the appliances are NOT stainless steel.The magnet does not stick to my LG refrigerator which is 10 years old so it is true stainless steel. Since BOSCH and the store I purchase it from advertised these products are stainless steel, I paid for stainless steel. Customer service is not up to par. The customer service rep and a supervisor talked about my business to my cleaning lady as she called them to defend her use of cleaning products as BOSCH tech said my cleaning products must contain bleach. I will be filing a complaint with the BBB, Attorney General as I feel this is false advertisement. and to BOSCH, I am glad you recorded the conversation with my cleaning lady as you had no right to speak with her about my business and to make her an offer on my range of 20% off. Total violation of my business. Diane ** in NH

Our Bosch dishwasher, model #SHE43P22UC/64, has so far had no issues cleaning but we have had to replace the plastic control panel 3 times and it is broke again. Apparently, opening the dishwasher is too much for it to handle and it continually cracks and pulls off of the dishwasher. Have had to tape it together for right now because the cost of repairing it again is just too costly for the labor and service call. Will never buy a Bosch again. They arent worth the extreme expense and they dont stand by their products nor do they respond to complaints.

Plastic control panel on Nexxt 500 dryer broke 1st year (2008). Replaced by Bosch. Repairman says it happens all the time. We moved 5 miles. Plastic doors on washer and dryer started cracking. Bosch claimed since we moved they no longer were under warranty. Two inch pieces are continually falling out on/off doors. Washer has never cleaned very good. When enough pieces fall off and seals on doors no longer hold, we will go back to Whirlpool if they are still around. Their products always lasted 10 years plus. Dont know how Bosch got the reviews that convinced us to spend that much money.

Cleans well and is very quiet, doesnt dry the dishes as well as our old dishwasher no matter the detergent or brand of rinse aid used. The dishwasher was on sale but original price was $600 and I think for the performance it should have been in the $400 group of dishwashers.

During shifting of house I moved all my household items along with Bosch front loaded 7.5kg washing machine that I purchased just 6 months ago. During re-installation I was told the its motor has come off the drum and it will cost 7500 INR to replace it.. I had warranty but Bosch representative said this item is not under warranty. Also the way Mr ** the service person from Powai Mumbai reacted was terribly upsetting. He kept on saying, You should read the terms and conditions in the manual. I will never buy any Bosch product ever and I would strongly advocate for not purchasing Bosch products to everyone..

Purchased a Bosch 500 dishwasher from Lowes in June 2020, after a few weeks something in the door broke and door when opened made a pop sound and the door fell completely to the floor! Instead of returning it to Lowes I pursued calling Bosch warranty services for in home repair. They came and replaced a rope inside the dishwasher that lowered the door. A few weeks later it broke again! Repairman came out, ordered another rope and said he would be back when part came in. Weeks later they returned and repaired it again. A couple weeks later it broke again! Repairman came and said company said to replace the rope with a roller? A couple weeks later, you guessed it, it broke again! I called Bosch and told them I wanted them to replace the dishwasher that it was ridiculously unusable! I had to wait for them to approve replacement of the dishwasher which was a few more weeks, in fact I had to call them numerous times, each time waiting an hour or more on line, then was asked to email proof of purchase which I did. Two weeks later still no response, I called again waiting over an hour on line, to be told they didnt see my email, so I made them stay on line while I resent it to them, I said I wanted to speak to management and they said no one was in the building, then I was told I would be transferred to management on the phone. After about an hour on the phone, they found my email and said I needed to wait on management to approve replacement, I said, I thought you were management, she said yes but it has to be reviewed! To try to shorten this complaint it was back I believe in October when I first called to replace this unit, it is now Jan 21 and I am still waiting. I called them today 1/9/21 and was told there was nothing on my account to update me with.

We purchased a Bosch Dishwasher on 4-27-2014 from Sears; at which time Bosch had a rebate (Offer # 781-34) of $150.00 Install Reward. We sent the rebate in on the following day. It said that we would received rebate within 8 to 10 weeks. We waited until about 7 weeks and then called the 800# on the form to check on the status of the rebate and were told that they didnt have any record of it yet and should call back in 2 weeks. Called back 2 weeks later and talked to a man that said for some odd reason it must have been lost. We asked him if that meant that we lost out on our $150.00 rebate and he said, No, just resend it, but that we would just have to wait another 8 to 10 weeks. Now we received a postcard stating that the request was not postmarked within the time frame stated on the rebate form. We called the rebate center and explained the situation and they said that the 2 times that we called there were never reported so they were sorry but we lost our rebate. This we feel is totally not our fault. We sent the rebate on time. They should have created an account on us the first time we called. The rebate offer is what made us buy the Bosch in the first place. It was to pay for the installation fee. We talked to a supervisor at the rebate center and she told us that the man that told us to resend the papers to them should have given us a different address to send them to. I asked her for that different address and that I would resend them for the 3rd time and she said that it was too late now because the rebate was over. This is really ridiculous. We have searched on line and found that we are not the only ones this has happened to. What is actually happening with these rebates that people like us are suppose to be getting but arent? We are very disgusted in this whole situation and in the way the rebate center for Bosch is run. They need to train the people hired there to do their jobs. We are not upset with the actual people that are answering the phone but the ones that are higher up doing the hiring and training. Went higher up and talked to a person from Bosch and they said that the rebates are all handled by the rebate center and that this was out of their hands.

Bosch dishwasher has a very foul odor to it. Nothing works to clear it up. Its horrible and makes me ill.

Visiting my son who has a Bosch oven. Its all digital. Not sure the model. But its a 2018 one. I tried for 15 minutes to push the off button which may not be the actual off button because it says clean on it as well. But, there are no other buttons that say off. I tried changing settings. I couldnt unplug it because the wire was not reachable. I looked up the manual online, still nothing helped. Finally, I shut off the fuses to the kitchen. Now its off. Lol. Personally, Id only buy nondigital appliances. This oven is Dangerous! Dont waste your money. My $40 toaster oven is better!

I bought a Bosch SHE3AR7UC Ascenta dishwasher about 6 months ago after my previous low end unit got too noisy after 9 years of service to me and more to the previous homeowner). Given the price and ratings, I expected a trouble free appliance. Yes, it is quiet. But it arrived with internal damage and when I called them, they said they could replace the bent up tray. I said I was uncomfortable with that, as I didnt know what other damage may have been caused. I was not given a choice so accepted their offer. Months later, it has failed about 6 times, and is now unusable. Error 15, 24, and sometimes wont reset or power off. The repairman comes in a few days, meanwhile I am handwashing dishes after spending 800 bucks! And they wont replace it, despite having shipped me a damaged unit. Customer service on the phone is also poor, unless you get past the front line folks. I will never buy Bosch again.

When my Bosch dishwasher was 4 years old a safety recall was done at no charge. I had a similar problem again four more years later and called their customer help line to see what it would cost to have a service technician check it out. When I gave them my serial number and explained the problem I was having the representative said it may be the same problem as previous and as it was safety related there would be no charge. Their rate at the time was in excess of $100.00 per hour. I explained to the rep that I did not want to pay that much if there was a possibility it was not the same problem. She assured me that there would be no charge for the diagnosis. The repairman came and found that the electrical connection to the unit had shorted. He installed a new wire connector at no charge even though it was no fault of their product.It has been working fine since then and is now ten year old, but when it does finally die I will definitely buy another Bosch dishwasher. Their product and service has far exceeded my expectations.

The Bosch dishwasher doesnt dry plastic items. So the moisture in the dark dishwasher leads to bacteria growing - especially if you leave food on the dishes (after scraping). It can lead to a wet dog slobber taste on glasses. You need to wear a hazmat suit to clean this dishwasher. The bins for cutlery and the plastic and metal filter are made of a rough texture which collects food particles. It is nutty to have to wash plastic items by hand, clean the rubber around the door, and scrub the interior parts of the machine. I could wash the dishes by hand and do a better job and faster.

Since purchasing and installing Bosch freezer and refrigerator columns in December/January 2011, the freezer had ongoing problems; primarily with ice maker and water dispenser, but also with the freezer defrosting periodically. Every 30-60 days I had authorized repair technicians here, sometimes with supervisors, and each time they assure me that they found the root of the problems and fixed it. A month later, either the same thing breaks down or a new problem starts.I was told by a phone service representative that if it couldnt be fixed after three tries, Id get a new unit although its no longer made--no surprise! Nonetheless, on the 4th or 5th call, I was told nothing could be resolved until diagnosis was made. This took place on September 16th when the technician told me that hed have to order all new parts, and rebuild the whole unit, including a back plate that was cracked by the previous repairman, causing water to leak and ice to form all over the freezer.In spite of three calls to the service center and one message left directly for the technician, no one has gotten back to me. I have a $2,000 plus useless appliance, and I had a freezer full of spoiled food more than once. I know Thermador (owned by Bosch or vice-versa) still makes a unit, which looks the same. They have suggested this as a replacement, but Bosch will give me no satisfaction. Not the service and quality I expected from a company of Boschs stature.

I join the many consumers angry about the quality of the Bosch Dishwasher. I purchased a Bosch dishwasher believing that this is a high end brand and a quality appliance. The dishwasher leaves dishes disgustingly unclean and even a Bosch service technician was unable to fix the problem. Trust me, dont buy Bosch.

Purchased new Bosch tankless water heater. Nothing but problems. Turn on hot water and the moment I open cold water tap the heater turns off. Have spoken with plumbers Re this problem and they all say this is an inherent problem with these heaters. You can only open hot water tap. The moment you want to mix hot with cold the heater turns off. Absolutely junk waste of good money. Tore it off wall and purchased a reliable hot water heater conventional. Also Bosch products in general are total crap. Will not purchase and will not recommend. Obviously not made in America.

I have had to pay for 6 service calls on a Bosh washer which I researched and everyone has the same problem as I have with there washer. I refuse to put another penny in this lemon! Please help me.

3 year old ceramic cooktop has cracked in 3 different areas. No trauma or excessive use- just a retired couple that occasionally cook. Bosch will NOT even entertain accepting responsibility, will not even converse or review the complaint. BUYER BEWARE. Also, I have a Bosch dishwasher that I will never even use because it stinks, takes too long for all cycles, and doesnt do a good job. This is a replacement for the first one that didnt work properly. I will never buy Bosch again & will vigorously persuade others not to.

Bosch 300 Dishwasher was running and cleaning great for about 2 years. Then we smelled a faint melting of burnt rubber smell...not strong but enough to get noticed. Took out all plastics continued using...smell still remained. Worried it might cause a fire. Had technician come out for $99. He did diagnostic test...everything is fine. Smell continues and now when we run dishwasher it trips its own circuit breaker. NO longer using dishwasher... Waiting for repair guy to come out on Monday. Whats the deal on a $700 dishwasher...? Is this another automobile recall crisis...? If not it will be if they cause house fires. I hope they dont! Will add comments after visit on Monday.

The worst thing that can happen to a customer. We bought a refrigerator and after that followed a string of pathetic services. Never have the workers been on time. Our fridge stopped cooling. We lodged a complaint and what do they do. NOTHING. ABSOLUTELY NOTHING!!!! They tell us that they cant do anything about it. They expect us to wait for a freaking 5 days till they get the parts. Shut down the company!!!! You guys are better off somewhere else.

Bosch 500 Series HBE5451UC - From installation forward the oven would not heat up to temperature. We bought it through Sears. I called Sears Repair twice. They just gave me the runaround wanting me to bake various things and keep track of how long they took to bake. Sears was not interested in my problem. Called the Bosch Service line. They gave me the name of and excellent repair service that would drive 60 miles to my home in the mountains. The repair technician evaluated the oven and found it had a bad board, I suppose circuit board. It took 3 visits from the repair tech. The wrong board was first sent. Once the correct board was installed the oven is reaching temperature. However it continues to not bake good evenly. It bakes things faster in the back of the oven than at the front. I have to watch or bread or cake will be burned in the back of the oven while still pale at the front.The baking rails are a real danger. There is only one pair of rails with the oven. I tried to buy a second pair so I could bake 2 pans at a time and they are not available. So, I tried inserting a pan without the rails. It is very dangerous!! You have to be very careful or the pan falls out and would dump its contents on the floor. So, the oven has very limited use with only one usable rack for a pan limiting how much one can back at a time. This is the 3rd wall oven we have had in this cabinet in the 40 years we have lived in the house. It is 34 inches up from the floor. Every time I open the oven it blows hot air into my face fogging my glasses. I have to step back and wait for my glasses to clear before I can check or remove whatever is baking. As a Public Health Nurse I am concerned this oven has too many safety issues and is a menace to the consumer.

Purchased the Bosch Dishwasher SilencePlus 44 dBA model during a full kitchen remodel. After using the dishwasher for 30-days, it was returned in exchange for a Kitchen Aid model. Chief complaint (for us) is the dishwasher remains wet inside after washing dishes and never dries out. Dishes remain damp and not fully dry. Tired of leaving the door open overnight to let the dishwasher dry. During the time we had it, because of the inside not drying, a musty odor is becoming noticeable. With this wet condition and closed, we are concern about it developing mold. Absolutely would not recommend this model or manufacturer. In speaking to the appliance representative where the dishwasher was purchased, the rep indicated that this remaining wet issue about Bosch dishwashers is very common and others have voiced the same complaint.

Bought this several months ago to replace worn out dishwasher. Very expensive. Fits relatively small volume of dishes. Does ok job of cleaning but not better than a basic GE profile when new. Does NOT dry the dishes, even when using the sanitize feature and rinse aid. Have to spend extra time drying dishes at end of cycle! This dishwasher is a bust and a ripoff so far as Im concerned since they charge above average price for below average performance.

I have been using Bosch Dishwashers since 1986. I purchased my first Bosch Dishwasher while living in Rauenberg Germany. Had no problem with the machine. On my return to Canada in 1993 I kept the machine, had to have a 220 line installed in house to use machine. In 2013 decided to buy another Bosch machine. I quickly found out there is a difference in quality of machines made in Germany than the ones in North America. I have had nothing but problems with my new Bosch Model SHE3ARF2UC/08 SilencePlus 50 dBA. Every month once or twice a month the machine would not drain. Saying blockage of drain. Dishes are washed off prior to been placed in machine. Problem still persisting. This is a regular problem with this machine. Time to look for another brand. Had enough of this problem. Costly.

Our Bosch fridge/freezer is less than four years old, yet the handles both top and bottom developed cracks and then sheared off. Bosch was not interested as they said out of guarantee. Their resolution was to purchase replacements. I thought that one should expect a decent amount of time using an appliance before it broke like a cheap toy. Bosch appliances are not cheap to buy. I have never had this happen before as we keep our white goods for a very long time and they wear out mechanically. One expects an item to be fit for use and this does not come under that category. The people I spoke to said a manager would phone me back within 3 hours. That was two weeks ago and I have heard nothing from them. If they care so little for their customers, I would suggest not buying a Bosch item.

This is one of the items that exemplifies the saying, you get what you pay for. I could never bring myself to pay more than $400 to $450 for a dishwasher. When we remodeled our kitchen, we decided to research and upgrade to higher end appliances. The Bosch was highly rated. Its so quiet, we have to make a serious effort to hear if its running when we are standing right next to it. Looks great and appears very well made.

I had a Bosch Dishwasher go out on us while still under warranty. This happened in March, it is now mid September. In order to have warranty work done, you have to go through one of Boschs certified repair facilities. A gomer from the worst appliance service firm in town came out 3 times at over $75.00 a crack. They ordered parts, which Bosch was out of. Our problem was so rare according to the wonderfully inept anti-customer service rep that I spoke to, that actually drew out a long sigh on the phone like I was interrupting a wonderful game of spider solitaire. Fast forward, 3 more service calls and we still have a wonderfully designed German paperweight. Gomer Senior from the Authorized Service Company let us slide on the last service call because he flooded my basement. Yes, a dishwasher repairman forgot about the water that could be in a dishwasher. I called Bosch and said no more, enough, just stop. I sent them 8 pages of documentation with the time line of our torture and heard nothing from them. Fast forward, several e-mails and placed calls to Pam, the Manager. I am starting to think that Pam is paid a piece rate by LG or Whirlpool to see how many customers she can send away from Bosch. Pam never returned my e-mails, or phone calls. Mind you, in her defense the one area she has trained her wonderful, rude, and inept staff in is to avoid forwarding anything to her. Then, just the guy making $8.00 per hour can get blamed. I was just told today that 3 weeks ago, she denied that Bosch was responsible for anything. Is this for real? are you sure you want to take that road Pam?

I have a 13 month old Bosch fridge. The first time it needed service under the warranty it was hours of tracking someone down to do it. 12 months in, the ice maker stopped working. Impossible again to get through the Bosch telephone lines or chat lines. The lack of decent service totally negates what might be a good product. I wouldnt call this customer service; rather its customer disservice.

This dishwasher does a very good job at getting all of my dishes clean. Even those that have dried food stuck to them. It does everything I need it to do. Although, this dishwasher does not have heated dry option. I am fine with this, as the heat from the wash gets most everything dry. It has basic regular, light, heavy duty settings. Thats all I need! It is a traditional/regular size dishwasher. The interior holds everything I need to wash, although the set up of the tines have taken a bit getting used to. I feel if they were orientated differently I might be able to load easier. Its a nice stainless steel washer! When researching this dishwasher, only negative thing I could find was issues with the door latch. Knowing this, I exercise extra caution in opening and closing. It does open stiffly.

My experience with a Bosch dishwasher was having it hang up during a cycle and not shut off. This was the first month I used it. Turns out it was under recall for a control board failure that had caused fires. Unfortunately only a licenced Bosch repair company could do the warranty work. Closest and only (?) one in OR is 90 mins away. Control board costs half of what a good competitor brand machine costs. Since having it fixed, if the machine gets interrupted by power bump, door open, off button pressed, or anything, then it loses its place and is a nightmare to reset. Try googling how to reset one. Note the multiple ways given and question how or why there are so many. If I can just get it to drain this time, I have a Maytag waiting in the kitchen to take its place.

I had a similar Bosch in a home I purchased in 2015 and I love everything about it. I moved in 2017 and of course purchased another Bosch fridge. This one works well, but it has a feature on the shelves that wastes a huge amount of space and makes the actual useable height of the shelves 1” shorter than the actual height. Somehow I didnt notice it in the store despite looking at it a number of times. It could be that they changed the shelves recently and the store model didnt have the brace across the front of each shelf. Its almost impossible to seein the photos. A tall drink bottle wont fit without angling it and even worse, the upper shelves are only 3 1/4” high instead of 4” high if it didn’t have that weird brace across the front. It make it so that only ver short items can go on that shelf. The bottom shelf in 10’ tall because of the brace, Hill without it, it would be 11 1/8” high. If I can find shelves without the brace, it would be worth it to me to replace these shelves at my own expense because Best Buy won’t do anything about it.

INVESTIGATE: BOSCHs @YOUR SERVICE (AT-YOUR-SVC) (KIRKLAND, WA) PROVIDER FOR FRAUD. FILE NO. **. My BOSCH microwave stopped working on 11/27/2017, I contacted BOSCH customer support and was recommended to schedule an appointment with BOSCH authorized @Your Service (Kirkland, WA) local service provider. The owner/technician showed-up on 11/29/2017, ran microwave for 30 seconds and created an invoice stating that Magnetron, PC board w/ inverter and Control board membrane have stopped working. I requested the technician to at least open up the microwave to check but he declined stating that he has enough (30+ years) experience to know whats going on. I paid $120 for 5 mins diagnostics and was assured that this amount will be used towards the appliance repair.@Your Service asked me to order parts directly from BOSCH. I paid $300 for all parts and received it last weekend. @Your Service was scheduled to come on 12/14/2017 for the repairs but they declined stating that they dont have time to fix it and were upset that the parts were sent directly to my home instead of their service location. They now refuse to fix the microwave. I have now scheduled BOSCH to repair the microwave on 01/02/2018. I want BOSCH to investigate the following:1) How can a BOSCH authorized service provider do the diagnosis to identify broken parts & charge customer without even opening the appliance? Is BOSCH really trying to sell & push more spare parts to customers via these 3rd party providers? 2) What are guidelines for BOSCH to authorize a local service provider? Based on my experience @Your Service (AT-YOUR-SVC) (KIRKLAND, WA) is a FRAUD company, using BOSCHs brand name for business and cheating customers. 3) How can I file a formal complaint to BOSCH management to investigate this and exclude @YOUR SERVICE from being an authorized BOSCH service provider? Happy to engage with a manager/executive to discuss this in detail.

I have all 800 series appliances from Bosch that are all just 4 years old. Refrigerator is noisy, plastic shelves are cheap and break easily, and shelf spacing is limited - its hard to fit a gallon of milk in. Dishwasher: was very quiet and now sounds like there is a heavy storm in the kitchen when it is running. Plus the racks are weird and dont hold dishes well. You end up washing half loads all the time because otherwise plates touch each other in the rack. Double ovens: my wife sloshed some chicken drippings on the glass door when unloading it and the grease got between the glass panels. I called Bosch about the oven door issue and my warranty was up by sixty days and they refused to fix this under warranty. I have never had problems with appliances before (GE Hotpoint; Kenmore). I paid top buck for an All Bosch kitchen. Its all junk.

800 Series dishwasher is great when it comes to cleaning. Issue is with the bottom rack. The tapered wheels dont stay on the tracks. Particularly when fully loaded the bottom rack wont stay in the track and falls into the tub. We just had Abt Appliance out since the dishwasher is only a month old. Tech said that this is a common complaint and Bosch has not done anything to address it. Very frustrating since it forces you to have to only partially load the lower rack. Will contact Bosch directly and see what they say. If there is no fix we will be replacing with a KitchenAid!

Bought washing machine with 100 credit card, so we overpaid Bosch. Then they say it has expired after two weeks from delivery. This company will rip you off big time. Do NOT buy Bosch - ever.

After the cleaning, we noticed that large to medium specks of grease were embedded in the glass of the oven door. A Bosch representative came and took a look. He said it was a function of the oven. We called customer service and elevated the call to a supervisor who said the same thing and if we wanted to clean the glass, we would have to pay for that ourselves. I am writing this because this was an expensive combined oven (microwave and regular oven). Had I known of this issue, I would have purchased a different oven. Weve had self-cleaning ovens for 47 years in four different homes and never had a similar issue.

We purchased a Bosch oven two years ago. It now does not work. We live 110 miles from the nearest authorized repair. Our local appliance repair person has charged us $200.00 to fix our unit by replacing items until the unit works. Now he does not call us. I talked with Bosch customer service and they advised me that I need to provide them with the receipts of when I purchased the oven. So I would need to go through my 2013 records to find the receipt, then they would pay for an appliance repair person to come out. I have already spent 4 hours dealing with this problem. All I can say is I thought I was buying a quality unit that would take my wife and I into our retirement years. My mistake. Bosch is a highly overrated product. I will never buy another Bosch unit.

I had purchased Bosch washing machine (Model No. WAK24168IN/03) on 18/01/2016. On 03-02-2016, I found the washing machine throwing E-18 and stopped working. It was also giving electric shock on touching. Immediately, I called the customer care and registered complaint and they provided technician within 2 days. Technician informed us that drain pump got damaged and needs to be replaced with a new pump which will be fixed on 08-02-2016. From that day to till date, we had no information on the status from Service Center. We kept calling several times and asking the update on the status. They simply gave some stupid reasons and kept ignoring our calls. Finally, they gave us the number ** of senior authority from Bosch Services who had kept awaiting us by telling that he will call and update on the status, and kept postponing the dates without giving any info on the status.I have lost my patience following up the poor and reckless customer service, as it wasted my time as well as money on the name of the brand just for a spare part. If this is the situation of service in the warranty period, then I just cant imagine what will it be after that period. I also pity on customer service who cannot give any information on the address of their Service Center. Washing machine is a very important home appliance in a daily life and we cannot waste any more time on following up people from one side with no response on the opposite side which delayed and disturbed routine planned schedule. Hence, I request you to refund the money or to do the service as quick as possible since it is already one month with no update on the status from the Service Center either through mail/phone.

12 year old double oven needed electronics replaced 6 or 7 years ago. Now two different companies have sent technicians out six or seven times and no one can repair it. Pretty much all electronic boards and touch pads replaced multiple times to no avail. lt resets itself spontaneously for date & time randomly for no reason we can figure out. What seems to be happening is the following: if we are in a cooking mode, such as sabbath mode, and the date and time resets while the oven is on, it becomes impossible to turn the oven off. When the reset screen is on pushing the off button does not change the display, and appears to do nothing. When the date and time has been reset even though the Sabbath mode is still on, the screen does not show it. Pushing the off button also does not change the display and nothing happens. It seems that we need to reset the date and time first and then turn the same sabbath mode on again and once it is on again then it will shut off.The odds of this happening during sabbath mode operation is the greatest as that mode is on for 24 hours at a minimum at a time. Although I suppose the clock could reset itself during any cooking mode. This is potentially dangerous as the oven may inadvertently be left on, and I cannot actually determine that it remains at exactly the same temperature and mode it was in before the reset happened. In fact, earlier the oven we just continue to get hotter and hotter heating up the wall around it until we turned off the main circuit breaker. We paid almost $1,000 for service. What do we do now?

We brought a Bosch washing machine on 19th Nov 2015 and the technician came after a week on 26th Nov 2015. And the way he handled the installation was very bad which he damaged the machine. Kindly looked into this complaint and help me out at the earliest. Hope for better service.

Bosch dishwasher shp65t55uc - One of the worst purchases we have ever made. Purchased in july 2014. Have already replaced front ss panel, not ONCE but twice. Have replaced cheap plastic handle once. Stainless steel is of poor quality. Should have stuck with sears elite brand, same as our refrig and stove. When you talk with Bosch rep, they act like their products are on the same level as the Hope diamond. Paid a ridiculous amount of money. Not worth it.

Have Bosch elec oven, & combo microwave/convection oven. Great! The combo oven is so versatile: had them 5 years, some minor probs with regular oven, easily fixed. Was under warranty. Use microwave a lot!

We had a long power cut yesterday. My washing machine was working at the time of the power cut. When the power came back on again the machine showed a warning light that indicated there was a problem with the motor. I tried the Bosch website and found a section about self-help and put in the model number - it was not recognised so I contacted Bosch customer service. I explained the problem. They were supremely UNHELPFUL; said I needed an engineer and offered to book one with a £95 call out. I searched online how to reset my Bosch washing machine after a power cut. The instructions were simple and took about 20 seconds to complete. SHAME ON YOU YET AGAIN BOSCH. Previously I had tried to buy new baskets for my Bosch dishwasher but at £126 EACH I did not!!! They are OUTRAGEOUS.

I bought a Bosch washing machine - maxx7 - less than three months ago because my previous one which I had for 9 years presented a problem. Since day one I noticed that some sheets were rotten like someone ripped them with a knife. My cleaning lady said that was because they were too old. Maybe but since then more items suffered either by that or by holes! This problem had never happened with my old machine - Ariston brand - or with the neighbors AEG one, never! The technician came the other day he found no fault and said that I was loading too much the machine. He operated the quick cycle 15min and no problem appeared! He instructed me on how many clothes to load and I did as he said in front of him. Just after part of those clothes were ripped off again! In anger I called the company. They spoke to me angrily and agreed, in goodwill, as they said to send again the technician another day and to wash some shirts of the company as a test. I proposed to try with my own clothes that we would examine before and after. They did not agree. Same technician came, performed the quick cycle, instructed me again not to spin at 1000 cycles but to prefer the 600 cycles - there is no less! No problem, left. Since then many more clothes are destroyed. Childrens Benetton clothes, sheets by Cocomat I bought 2008 and 2009 and some other brands as well. In more than half the cases I use the sensitive cycle! For even cotton clothes and I ALWAYS spin at 600 or sometimes I choose the without spinning option! No visible difference! My husband says we should throw this away but really we dont have money to throw away. Of course I say this now before my whole wardrobe is destroyed! I also never have the time for internet as I am always busy with the house and young children but I am so angry I have no other means to protest and I am writing this now in expense of my little private time! I am posting a small sample from my clothes in the after condition! They were washed at the sensitive cycle, 600 spinning, 30 degrees, the skirt and the barbie shirt are brand new, other 2-3 years old!

We purchased a Bosch dishwasher and about a year later, a Bosch washer and dryer. After 4 years with the dishwasher, the water no longer was hot. We telephoned the company we purchased it from and they referred us to a repairman. Bosch only certifies certain companies to do their repairs. Unfortunately, this company wasnt really easy to work with. They did eventually come out to the house. After a prolonged conversation with a Bosch representative, it was determined the internal water heater was bad. The part was ordered. It took three months for the part to come in and eventually get replaced. When the part was put in by the same company and the machine turned on, the board indicated it would take 367 minutes to wash an empty load of dishes. The representative left and indicated the machine would have to be reset. Well the next day, I phoned them back. The machine ran the 367 minutes but no hot water. They sent a different repairman and Bosch wasnt willing to accept they diagnosed the problem incorrectly. They did eventually replace the motherboard and the machine is currently working. The washing machine, after 3 years of use and with only 2 people in the family, started rocking and my husband saw sparks on the inside of the wash tub. We were told it could not be repaired. We couldnt dump it fast enough. Dryer still worked but it took over an hour to dry a regular load of clothes. The machine didnt clean well and the dryer often left clothes damp even though the moisture sensor had been checked twice. Bosch is highly overrated and they must pay their vocal advocates a lot of money. We wont even consider a Bosch in the future.

My BOSCH DISHWASHER is a lemon. The customer service department is incompetent and their repairman broke the bracket on our handle and said to call and get a new bracket to fix it and left. When we called to get replacement piece we were told we wouldve to pay to fix it because they had no record of it being broken by their repairman. We mailed them our proof with a letter and they offered to pay for the bracket but not the repairman! We purchased a high end Bosch Dishwasher for our new home. Since then we have made over 6 complaints to their inept customer service department. There was also was a recall on this unit after we paid to replace the cord that was defective. On each call they create a new claim number and they act ignorant to the prior complaints. They are masters at avoidance and running the warranty on their appliances. When you do get them to agree to send a repair crew they send incompetent repair personnel. As to the dishwasher it doesnt clean the dishes. The glasses are always spotted and its not the water. If you want your plates clean you must rinse and wipe them before they go into the DW. The utensils have to be washed again after they come out as they have food particles on them. We have a family of 7 and the DW is run all the time. We did not have ours for a month when we called for the first service as it would not drain and the dishes were dirty. This continued to happen and they would always walk you through a series of fixes before they agree to send out the repairman. Their defect product caused a recall on the part that was causing this issue but they did not tell us until we complained after the second service call. During the 3rd or fourth service call the repairman snapped the bracket on the door handle. He said we would need to call and order the part and could not fix it after he broke it. Since then we have made complaints and sent letters to BOSCH about the bracket and the failure of the DW to clean the dishes, glasses and utensils. Their customer service department puts you thru the ringer. After requesting supervisors and no calls back when promised several times it escalated up the ladder only to be told that they would pay for the new bracket - but we had to pay for the repairman time!!! THEY BROKE IT!!! It is unbelievable to me the amount of wasted time (and money) that has been spent. They do not stand by their product... they are awful. BTW, we have owned many Bosch DWs and always recommended them - this is the first time with an issues, and its been awful!!! I will never buy Bosch again due to this!

I learned Bosch does not stand behind their products. We purchased a house this summer that has a Bosch dishwasher less than one year old. When the appliance failed, Bosch customer service (Shawn ** specifically) informed me that Bosch will not honor the manufacturers one year warranty because I was not the original purchaser. I am not talking about an extended warranty that could have been purchased separately, I am talking about the standard one year manufacturers warranty. A car comes with a standard power train warranty that is transferable, for example. I thought Bosch was a premium brand before this experience, but I can assure you they are not at all interested in providing support.

We purchased a Bosch dishwasher 2 years ago. We have had nothing but trouble with it. It had an interior odor from the very beginning and the smell continues to get worse, unbearable actually. We clean it regularly, wash the filters, use store bought cleaners, have tried vinegar, everything imaginable that I could find on the net. A couple weeks ago I decided to call Bosch. They sent a a service tech to the house who was there a total of 5 minutes. He looked in the dishwasher, checked the filter and the wash wand. He confirmed that the machine has an odor, confirmed that it is installed correctly and that the machine was in fact clean and well maintained. I followed up with Customer Service and was told the problem had been escalated. I was told they would respond within a 24-48 hour window. They didnt. I followed up once again and was told they would do nothing about the situation. When they said a service tech would come by, I assumed that meant they would be able to help. Sadly, it was all a waste of time. There has been nothing done to eliminate the odor and no explanation as to why the odor exists. We are currently renovating and will be replacing the dishwasher. We will NEVER EVER purchase a Bosch appliance again. This was an expensive mistake.

Nine months ago, we renovated our kitchen which included purchase of a Bosch dishwasher, SHX4AT75UC/14. I read about this dishwasher on the Consumer Report website. I couldnt disagree any more with CR. This dishwasher does a terrible job in cleaning dishes. There is almost always food residue on cups and silverware. I use a brand name soap and regularly fill the rinse agent reservoir. Bosch advertises this machine as a quiet. Its no more quiet than any dishwasher Ive ever had. Steer clear of Bosch - I will never purchase anything from this company again.

I purchased and installed the Bosch HMB8050/HBL8750 stacked microwave/convection oven and built-in oven pair in 2011. The microwave/convection oven was great in terms of roasting small items and we used it very frequently. That is until the convection part of the oven did not deliver the preset temperature and was making rattling noises. The repair technician determined that it was the drive shaft of the fan is broken causing temperature not distributing properly. We went to all the appliance parts suppliers and could not find the part as it has been discontinued. I also contacted Bosch directly, after being re-directed to 3 or 4 different numbers and confusion with the part number, they said no part was available.We tried to replace the microwave/convection oven with another Bosch but the model is discontinued. New models are now all flushed with the cabinets which means my existing cabinet has to be rebuilt and will look out of place with the existing built-in oven. Found a different make microwave/convection oven ($700) that may fits in the existing cut out but discovered that the Bosch microwave/convection oven and built-in oven shared the same power source!! The Bosch representative recommended replacing the complete system!!! So, because of a $180 part that Bosch discontinued will require me to take out a working microwave AND a perfectly working built-in oven and put in another Bosch $5,000 to $7, 000 combination oven in?? NO WAY! Will I buy another Bosch again? NO WAY! It is absolutely ridiculous to discontinue a part barely 10 years after a product in the market. Shame on Bosch.

I bought this pairing tops hoping it is a good appliance. Less than 15 month and it has failed. Have extended warranty and they have made at least 6 visits and ordered multiple parts and it is still not working. It has been not working since Sept 1st week and we are more than three months without microwave. My $90 microwave bought 10 years ago is the savior compared to this piece of ** and New Leaf ** service.

Just called Bosch and once again I got a remarkably rude and unhelpful customer rep. She could not be bothered telling me about two specific dryers and told me to look online. Her attitude was clearly one of not caring in the least about helping the consumer or making a sale. I would have bought a new dryer from Bosch if not for her. Not now!

I really love my oven and it came with the house when we purchased it. As much as I love it, I am not sure I would spend the extra money if I had to replace it. I have had GE in the past and was equally satisfied with that performance.

It does not seem to dry outside well inside. I leave the door open at times to help it dry out. All other dishwashers I have had, have dried out inside when the dishes were dried. The dishwasher is so quiet, I sometimes have to check to make sure it is running, even though the buttons on the front tells me it is!

Dishwasher cleans very well. I never prewash my dishes. It is quiet also. I am very pleased with it. Sometimes I overload it but it still gets all the dishes and pots and pans clean. I have had no issues and it is 10 years old now.

I moved into a brand new building with a Bosch Axxis washer and dryer that had never been used. I am the apartments first occupant. I have always had some issue with these appliances, but what I have dealt with in the past week has taken the cake. My first issues were similar to most peoples on this site: the washer does not fully dry out after use and is left with a mildew smell which then gets on the clothes and the dryer does not fully dry unless run for hours and, again, leaves the clothes with a mildew smell and leaves you with an expensive electric bill. This was hardly energy saving. My most intense grievance is with the cheap latch design on the washer and the customer service I received in response to this issue. I closed the washer after loading it up with clothes and the latch on the washer (not the door) fell into the machine making it not possible to close the washer and therefore not possible to run it. I called my maintenance man in my building who directed me to the Bosch customer service line. We relayed what happened and said we needed a new latch or something needed to be fixed on the latch. Someone came to fix the issue the next day. By fixing the issue, I mean the man just pulled the latch out and put it where it was, leaving it to be able to fall back into the machine, which is what it did immediately when we tried to use it. When we called the service man who came from Bosch, he said no one told him he needed to put a new latch so he basically did not do anything. We called to make a new appointment and they said they could come 1 month later. That is just unacceptable. They finally said a third party person could come in 4 days. I am waiting to see if this third party person will actually fix the latch. This all occurred 4 months after moving in. So 4 months of use on the washer. Thats all. The funniest part is that the service man even admitted he did nothing to fix the issue. These products are cheap and the service is awful. Do not buy from this company.

We bought a complete set of Bosch appliances, range, fridge, microwave, and dishwasher in 2016. Within the first year, we had a repairman come out for our ice maker on the fridge, (wasnt making ice) quick enough, thought he fixed it the first time but... he ended up coming back out a second time. We then came to the conclusion we use too much ice than the ice maker can handle for 2 adults!! (Seems odd) but ok. Fine... Now here we are, 3 years later and my range will not heat, the broiler works but the oven does not.. for appliances that are relatively new that seems really odd!!!! Ive had a Whirlpool that lasted 15 years!!! I do not think I will buy another Bosch appliance!! Ill stick with GE or Whirlpool... Tomorrow I have a repairman coming!! Can only imagine what thats going to cost!!??

I ordered a $3,300 Bosch double wall oven through Lowes in Feb. 2012 in preparation for our new kitchen in our new house. The oven was installed in May 2012 and I immediately noticed a defect in the surface of the interior panel of the door of the lower oven. I called Bosch for a service tech. They gave me the name of the closest person. He and his grandson came out on May 31st and said they had never seen an oven like that before. I told them not to work on it if they did not know how. They said they could put the new part on, but they didnt even know how to take the door off the lower oven. They ended up dropping it and shattering the layers of glass in the door all over my kitchen floor. I called Bosch and they said they would send the parts for a new door and have a tech from San Antonio come out to put the new door parts together. I was without an oven door for nine (9) weeks. Parts were sent separately in about six boxes. The tech from San Antonio came and got the boxes, and we took some in too. Finally, a teenage looking boy came with the so-called newly put together door. It rattled, had a sharp edge and a gap between the interior metal panel and the glass. I told him it was not right, but he insisted it was. We had to go out of town for three months, but I called the corporate secretary and told her about the poorly put together door and she said she would make sure we got a new door when we got back home in Dec. 2012. We have called repeatedly only to be told someone would be in touch with us very soon to make the necessary repairs. They now say they wont replace the door with a new one as they have been promising. They are terrible to work with and nothing is getting done. I will never buy another Bosch product and will tell anyone I meet not to buy their products.

If there was a way I could leave less than 1 star I would! We bought top of the Bosch range series 8 appliances and within 1 month of installation have had 3 technicians out to our house. You call the customer service team and ALWAYS get transferred to the UK as they are too busy to take the call. No one ever calls you back. The service I received at the retail end was amazing. The product experience Ive had has been literally the worst of my life. Our flexi - induction cook top ALWAYS turns off during cooking. The new pots they promised me to resolve the issue never arrived. On the odd occasion someones returned my call they havent done what they said they would. I had one great Bosch customer service person, however she has now resigned! I can only assume from the poor rating Bosch have that they genuinely dont care about creating positive customer experiences. If only Id read the reviews prior to buying a kitchen full of their products. So as I type this review my appliance still doesnt work. Perhaps Consumer Affairs can assist!

I purchased a dishwasher from Sears about three years ago. It worked well for a few months, then began shutting off after a few minutes. It worked sometimes and sometimes not. I contacted Bosch who said they needed the original receipt. I always keep my receipts but of course.... So Sears printed me up a copy with all of the information on it. Of course Bosch would not accept this receipt as proof of purchase. I had spoken with someone from Bosch several times both by phone and email. They told me who to contact to repair. No one would return my calls or even want to travel to repair this expensive dish drainer. I even contacted people who repaired appliances and when I said Bosch - they didnt want to work on it. Of course last week I found the original receipt, and since I know they didnt care then, they wouldnt now - I am sure. I thought it was good to try to keep your customers happy, but I guess they dont mind bad product reviews. I will never purchase a Bosch again. You would think they would read these reviews and do what they could to change peoples minds. Good customer service goes a long way.

We bought the TOP of the line SHEM78WH5N dishwasher thinking that it is Bosch what could go wrong? Since day 1, this dishwasher has had the SAME issue, it drains at the beginning on the cycle and then mid cycle ALWAYS gives the same issue “error: cannot drain”. Customer service kept just pushing us until warranty is over and now say, Sorry we cannot help. Extremely terrible experience for a $2000 dishwasher.

After examining the reviews on this site, coupled with my own experience, I suspect today’s Bosch products are not the quality they once were. We were satisfied with two prior Bosch dishwashers, however, two years ago we purchased an expensive new Bosch dishwasher to replace an aging one. After being gone for several weeks, we returned to find our dishwasher inoperable. Calling customer service was a frustrating experience as they could not send a certified repairman for almost a month...that’s a lot of dirty dishes. They then referred us to a local repairman who could visit a week later...perhaps they have too many repairs to perform? Today I was informed that I face a $400 repair on an expensive two-year-old machine… Inexcusable. I would not recommend a Bosch dishwasher in the future.

Im a real estate developer. Ive put Bosch appliances in homes Ive sold and my personal residence. Dont be fooled by the Bosch name. The product is cheap, easily malfunctions, lacks longevity and doesnt work properly. To top it off the customer service representatives are rude and somewhat arrogant. I would rather wash my dishes in the rain, cook my meals on rocks and sticks and freeze my food using store bought ice rather than buy Bosch appliances again!

Bosch washer and dryer: The paint is peeling off the surface of the washer. The dispenser door has cracked. The dryer gasket has cracked. These appliances are less than two years old. I called the support center. I must pay $200.00 for a diagnostic evaluation before they will consider whether this is a warranty repair.

Received a recall notice stating that the dishwasher I purchased is a FIRE HAZARD in my home. Logged onto the website and filled out all the information. Recall letter stated that I could arrange for service online. Not so. Was provided with a number to call to set up appointment. Waited on hold and then was transferred to a voicemail that couldnt take messages. Finally got someone on the phone at Bosch and was told it takes 2 weeks to get an appointment. (Hello - fire hazard in my house, not fun!!!) Then I was told that I was lucky (lucky???) that they were fixing it for free. LOL. Really? Bosch makes a faulty appliance that can catch on fire and Im lucky that they will fix it? What a joke. Never again.

Seriously you can only put plates on the bottom rack, no bowl casserole dishes or Tupperware of any kind will fit on the bottom rack. My husband purchased me the most expensive dishwasher Lowes had... think he did good... Seriously this dishwasher isnt for large families. The slot are too close together on the bottom rack... Whoever the hell designed this product apparently has never loaded a dishwasher or doesnt have a family of 4 or more...

Dishwasher control panel markings have all worn off after two years. So you no longer can see power buttons or different cycles. Filed a claim with Bosch like many other consumers have done. Bosch says that they will not cover it and claims it is cosmetic issue not a operating issue. It is an operating issue since you have to take out the manual to know which area to push to run the dishwasher since all of the print has worn off the control panel. I have noticed a lot of other consumers have had the same issue.

I bought a Bosch Dishwasher model Avantixx SMS53A02GB/01 three years ago. After three years used only for domestic purposes i.e. once a day, the machine started leaking water on the bottom side. Following the heating system broke down and the Bosch engineer suggested not to repair the machine as it will have costed more than the actual value. How can a RELIABLE manufacturer like Bosch produce a bad product like the Avantixx and also charge you £100 for letting you know that it has broken down beyond repair in just three years? Shame on them. I will not advise anyone to buy one of their dishwasher machine.

Purchased new in 2004. Main range burner (right front) never did feel right, rough to turn and if you put it to the wrong spot (nice light simmer), it would go out, but the gas would still run. New Years Eve 2007, the oven burner quit at about 3:00 in the afternoon, part way thru cooking a massive prime rib roast. The electric starter came on and glowed, the gas valve opened but the oven burner wouldnt light. Phoned the dealer (Midland Appliances) and asked them for help, they told me that they could have someone out in about two weeks. Since I was in the middle of preparing a dinner for 10, I finished the roast on the BBQ. It didnt turn out that well, since its hard to cook outside at -20C. Took it all apart the next day and determined that the orifice was plugged/blocked so I cleaned it out with a needle file. About once or twice per year, ever since, same problem. Orifice fouled, and the gas doesnt flow. Eventually the electric starter failed, so I replaced it. Had to order from an outside vendor, as per manufacturer website. Part was delivered, oven back in operation, regular orifice cleanings (and failed meals) continued.In 2011, the main range burner finally failed. It was on and when I tried to turn it down, something broke internally on the shaft. Had to shut the gas off to the entire unit, because the valve wouldnt close. So we are without oven or range. No parts available in our city, again, so I had to order from the outside vendor and have shipped. Five days total without an oven or range top. Many meals outside of the home and many take out meals delivered. New valve installed and the same rough feeling as the original valve. I am probably going to have to replace it again in a few years.November 29, 2013 my wife calls me at work, oven not coming on again. Okay, have to pull the oven out again and clean the orifice, I guess?? Well not this time, now the valve for the baking half of the oven has failed. Electric starter comes on, voltage changes to the valve, but the valve doesnt open. Order the valve ($161) from the outside vendor, four days later it arrives, two hours to install and the oven is back in operation.December 21, 2013 (yesterday) and were having family for early Christmas dinner. About 1:00PM, I turned the oven on to start our turkey and the electric starter glows but the gas valve doesnt open. I hear the solenoid for the starter click and it glows and about a minute later I should hear the valve for the gas open but I dont. Turkey is back in fridge, called the local Chinese take out place for ($185) worth of food. I will pull it apart again on Wednesday (Christmas day) but I suspect that the (new) valve is defective. And on, and on, it goes.Other observations: Well the fit and finish on the visible parts of the oven are quite nice, the guts of it are a mess. Screws dont line up with hole, many are stripped or over tightened. The sheet metal is of the lightest gauge possible and often wires are installed and poorly secured. The adjustable legs dont secure very well and as a result every-time you move the unit, it has to be re-leveled. The unit appears to be made in Mexico, and the range valve was also Mexican made, so I guess its goodbye to German quality.Long and short, this range has been very problematic and I will NEVER buy another Bosch appliance, small or large. And since I am a vengeful sort, I will probably not buy/install Bosch vehicle (starters, alternators) parts either.

Bosch dishwasher is awful and I paid 1200 dollars repairman said nothing wrong. The unit is soaking wet when you finish dishes, I waited the amount of time recommended before opening the door. The repairman said it’s supposed to be wet. I want something done. The store says it’s more than 15 days so I can’t return it.

Nice but not that nice. My salesman very highly suggested this dishwasher so I bought it for $900. The good? Its very good looking. The bad? I do not find it any better than a $500 dishwasher from GE. Its quiet but not silent. It seems to clean dishes fine but it will not dry them no matter what you try. I live in a very very dry part of the country and no matter how much or how little I load this machine up with... and select Extra Dry when I open the dishwasher in the morning after running at night... not only are the dishes and cups still wet but so is the inside of the dishwasher. So, whats the point of having controls to select dryness? Oh, the (3) not 4 legs are plastic and all 3 of them broke off when I tried to slide the dishwasher. Great huh? Funny, I know steel legs may cost another $5 but I dont remember arguing with the salesperson about $5. so why not raise the price by $5. and get rid of the cheap cheap cheap plastic legs. My brand new $900 dishwasher now sits on wooden blocks... Great idea... Plastic legs.

We bought a Bosch premium dishwasher in 1998, and it gets very light use. In 2004, the dishwasher wouldnt work properly. We were required to replace the computer control module, at a cost of $320.73 (not covered by warranty). This past summer, the dishwasher again malfunctioned. Again, it was the computer control module, which was replaced at a cost of $459.00. I spoke to a consumer representative at Bosch, who said that the time involved was beyond the expected life of computer parts. In other words, a premium Bosch product should be expected to have its main component die twice over a seventeen year period of very light use, with repair costs roughly equal to the units initial purchase price. Some premium product! Some company!

Model hmvp053u/01 Jan 2017. Bought 2018. Didn’t cut off. Burned up. Took 4 mo for Bosch to fix. Would not take back. Can’t read small numbers on control with light on. 2018 Bosch induction range. Numbers can’t be seen. Oven on multi-rack doesn’t bake evenly on convection. When door is opened for less than 2 minutes it takes about ten minute or more to get back to the baking temperature.

Purchased in July 2015 for $1350. We were debating between the two name brands, so we have decided to purchased Bosch invent for life, that was the slogan. After 16 months the drain pump has stopped working and shown e24 on the panel. Did our research online, clean the filter, reset... no success. Called customer services and the respond I got, the warranty has expired after a year so you have to pay for the labour $129 cost and parts will be extra. Why should I pay, My last dishwasher lasted for 15 years (still working but not very energy efficient). So I have to wait for 48 hours for management approval. Well it has been more than 3 days, no respond. After a few phone calls, Bosch finally responded and agreed to pay only for the parts. Lesson learnt, Bosch never purchased again.

Awkward trays of clumsy thick plastic dont hold many dishes that come out wet. My 12 years old Miele was wrongly tossed because of a misdiagnosed plumbing problem. Plumbing problem solved. I donated the Bosch dishwasher to charity, purchased a new Miele. I am thrilled with my new Miele.