We purchased a Bosch dishwasher 2 years ago because we wanted a quiet dishwasher. Bosch delivered on the quiet but not on the dishwasher part. We have a quiet machine that gets our dishes wet but does a very poor job of removing food residue. We basically have to prewash the dishes before putting them into the Bosch.

My Bosch oven developed a crack in the glass door. Contacted customer services to explain the problem. They arranged for an engineer to call 4 days later between 8 & 5 pm. The engineer did not turn up till after 4.30 pm. He then confirmed a fault but said he could not fix it as he had no part. Checked on his laptop to discover the wrong part had been ordered anyway & was not booked out to any engineer. Proceeded to contact Bosch & was told a repair could not be arranged for another week. This meant I had no oven for two weeks. Really not on. In our sixties & I also provide meals for my elderly neighbour who suffers from Alzheimers. Contacted a person from the company & no help from them. One very dissatisfied customer & doubt I would buy anything again or recommend to friends. Poor after care service.

Bought faulty Advantixx washer dryer (wouldnt dry). Had to threaten with consumer affairs before they would replace it. They replaced it with a factory second where the filter cover continually falls off and the rubber on the drum was filthy and warped. Called and reported it - Bosch were unconcerned. Sent photos after much argument and nasty attitude from their customer service - now waiting again. Whole machine appears very cheap plastic and the quality of the rubber drum is appalling as confirmed by the first technician who visited. The rubber ripped after a few weeks. Worst purchase ever - cost $1600 on special!!!

Our experience with Bosch appliances has been mixed but disappointing. First, the first cooktop delivered during a remodel would not function as soon as installed. This resulted in a multi-week delay in the remodel. Next, the microwave failed within a year of installation and then again within another year. We have paid more than $300 in repairs so far. Finally, with regard to business, we were promised a substantial rebate if we installed 3 or more appliances. We installed 4 but have not yet received the rebate. We have been pestering the dealer repeatedly for about 2 years now with no satisfaction. I will never again purchase a Bosch product.

My Bosch electrical stove’s glass surface has broken in 11th month after buying it. The Service told me that is end-user fault and guarantee does not involve the glass (which is the half price of stove). If you do not planning to use your stove buy a Bosch :), otherwise you will keep paying to Service each year I guess.

We bought a washer dryer for £599 just a little over 2 years ago. It broke down in the 1st year, and it has been repaired by a Bosch engineer, as it was still under the manufacturer warranty. 1 month after the 2 years warranty has expired, it broke down again. Each time the problem was a broken drum. I called Bosch customer service complaining about the fact that an appliance I paid that amount of money for, has only lasted for 2 years. I was told that since the washing machine is out of the warranty, theres nothing they can do. I would have to pick up the fee for repairs. Id rather buy a new washing machine, instead of paying for the repair of one which obviously is very low quality. That is not something I was expecting from a brand like Bosch, but certainly they dont care about their reputation. I WILL NEVER BUY FROM BOSCH BRAND AGAIN as their products are really bad and their customer service is even worse. I do not recommend Bosch. Stay well away from the Bosch brand, as their products are not worth the money you have to pay for it.

Bosch Chinese made parts everywhere. They all do the same except for a few little features. Nothing new here. Hard to find a dishwasher that stays quiet for more than 1 year. After that the noises come flying through.

This is our second Bosch dishwasher. The first one died within a year and was replaced (though it took ages). We loved the way it worked, esp. the silence of it, but were surprised by the failure of a new appliance. The customer service was not great. New house, new DW: this one died within 11 months of purchase and installation. And I am a super-neat-freak the dishes are almost clean when they go in dishwasher user. But still, this new Bosch died 11 months in, and 5 weeks after reporting the problem were still being given the run-around.After trying to replace the board and sensor unit on site this past week, the service guys hauled it away, damaging my cabinetry. And suddenly (lo, presto!) we now, 2 days later, have a leak under our sink, which is adjacent to the DW, from where they pulled the fill/drain hoses and did god knows what. Next time I will camp over their shoulders, video camera on. So: 5 weeks after reporting the Bosch units failure, we have no dishwasher, and are unable to use our kitchen sink. I am disgusted.

This is one of the items that exemplifies the saying, you get what you pay for. I could never bring myself to pay more than $400 to $450 for a dishwasher. When we remodeled our kitchen, we decided to research and upgrade to higher end appliances. The Bosch was highly rated. Its so quiet, we have to make a serious effort to hear if its running when we are standing right next to it. Looks great and appears very well made.

I have a Bosch on demand hot water heater under warranty. Service was promised everyday for the last 4 days. The service desk promised the technician would call me as well every day. I have waited in my house for 4 days for him. So far, no tech, no call and the number they gave me to directly contact him does not function.Many people ask me about the heater and if it is better than a tank heater. I will never recommend Bosch to anyone after this. The service is non-existent and insulting. Buy a Rinnai.

My Bosch front loader has leaked and builds a moldy buildup since day one. I wish I would have taken it back immediately. Dont buy Bosch front loaders. See picture for the rust.

Bosch hot water heater GHW 1600 H - After my hot water heater stopped working, I called support system. I received an absolutely no help from your service. The lady was only concerned about if I was certified to work on my own personal equipment that I bought from your company. I am very knowledgeable about the electrical and mechanical equipment; I am a machinist over 40 some years. She advised me that I had to have a service tech call her to get the information off of her. You cant even find a park to replace the equipment that I have. What piss poor support. I will never buy another product from Bosch.

I moved into a brand new building with a Bosch Axxis washer and dryer that had never been used. I am the apartments first occupant. I have always had some issue with these appliances, but what I have dealt with in the past week has taken the cake. My first issues were similar to most peoples on this site: the washer does not fully dry out after use and is left with a mildew smell which then gets on the clothes and the dryer does not fully dry unless run for hours and, again, leaves the clothes with a mildew smell and leaves you with an expensive electric bill. This was hardly energy saving. My most intense grievance is with the cheap latch design on the washer and the customer service I received in response to this issue. I closed the washer after loading it up with clothes and the latch on the washer (not the door) fell into the machine making it not possible to close the washer and therefore not possible to run it. I called my maintenance man in my building who directed me to the Bosch customer service line. We relayed what happened and said we needed a new latch or something needed to be fixed on the latch. Someone came to fix the issue the next day. By fixing the issue, I mean the man just pulled the latch out and put it where it was, leaving it to be able to fall back into the machine, which is what it did immediately when we tried to use it. When we called the service man who came from Bosch, he said no one told him he needed to put a new latch so he basically did not do anything. We called to make a new appointment and they said they could come 1 month later. That is just unacceptable. They finally said a third party person could come in 4 days. I am waiting to see if this third party person will actually fix the latch. This all occurred 4 months after moving in. So 4 months of use on the washer. Thats all. The funniest part is that the service man even admitted he did nothing to fix the issue. These products are cheap and the service is awful. Do not buy from this company.

Bosch dishwashers are the absolute biggest pieces of junk! I spent over $800.00 on their dishwasher and it has broken down 20 times in 6 months! My cousin was going to purchase 50 dishwashers for a condo unit he is building. Guess what!? He isnt anymore! The stench from the dishes not getting cleaned is disgusting. Never, ever buy Bosch for anything! Their customer service is the WORST!!! The water does not fill leaving the dishwasher to run for over 2 hours never cleaning a single dish. I have had dinner parties and the dishwasher has not worked, (as usual) leaving myself and my guests disgusted at the mess. I will discourage every single person I know to never, ever purchase ANYTHING from this fraud company. Shame on them for making such cheap garbage!

Love how quiet it is. Still learning the best way to load things. Wish it had another silverware bucket. Not the best with dishwasher pods. Overall happy with the purchase.

A lot of time and $$ spent trying to purchase a new motor control module. Not Available! Anywhere. Sent mine out to be fixed - not able - parts not available. We now have to throw out a perfectly good washer and dryer stackable unit (3 yrs old) because of the part. Has anyone else had this problem? What a waste of money! (let alone the environmental aspects). Off to spend $2,000.00 - not on Bosch!!!

Does a very good job. Runs very quiet. Easy to load and unload. Easy to clean on the outside. Have not had any repairs to date. Like the notifications that it delivers, for example that it is in need of rinse agent. Soap dispenser is also easy to load.

We have been very good lovers of Bosch products for some time. We bought a Bosch oven from Best Buy and it was made in Mexico. This is the first time I bought a Bosch product from Mexico. We did a self-clean today and had dishcloths in lower tray and they caught fire!!! This has never happened and consider this a product default and major risk. Bosch shame on you!!!

I bought a Bosch washing machine - maxx7 - less than three months ago because my previous one which I had for 9 years presented a problem. Since day one I noticed that some sheets were rotten like someone ripped them with a knife. My cleaning lady said that was because they were too old. Maybe but since then more items suffered either by that or by holes! This problem had never happened with my old machine - Ariston brand - or with the neighbors AEG one, never! The technician came the other day he found no fault and said that I was loading too much the machine. He operated the quick cycle 15min and no problem appeared! He instructed me on how many clothes to load and I did as he said in front of him. Just after part of those clothes were ripped off again! In anger I called the company. They spoke to me angrily and agreed, in goodwill, as they said to send again the technician another day and to wash some shirts of the company as a test. I proposed to try with my own clothes that we would examine before and after. They did not agree. Same technician came, performed the quick cycle, instructed me again not to spin at 1000 cycles but to prefer the 600 cycles - there is no less! No problem, left. Since then many more clothes are destroyed. Childrens Benetton clothes, sheets by Cocomat I bought 2008 and 2009 and some other brands as well. In more than half the cases I use the sensitive cycle! For even cotton clothes and I ALWAYS spin at 600 or sometimes I choose the without spinning option! No visible difference! My husband says we should throw this away but really we dont have money to throw away. Of course I say this now before my whole wardrobe is destroyed! I also never have the time for internet as I am always busy with the house and young children but I am so angry I have no other means to protest and I am writing this now in expense of my little private time! I am posting a small sample from my clothes in the after condition! They were washed at the sensitive cycle, 600 spinning, 30 degrees, the skirt and the barbie shirt are brand new, other 2-3 years old!

Extremely quiet, right size for a small family while being roomy. Racks dont adjust but no need since they are spaced well and provide several options for dish and pot placement.

We looked long and hard for a new range and decided on this based upon the reviews we saw and reputation on Bosch. We use it a lot, especially for stews, pasta and other sauces etc. Unfortunately, this range cannot simmer... I wrote to Bosch and it was suggested that we buy one of their woks. Not interested in cooking pasta sauce in a wok. We bought an outdoor cast iron replacement grill and have been using that on top of the range, but we invested a lot of money for a great range and have to pile up outdoor grills so our dinner doesnt burn? Also – beware of the broil, for garlic cheese bread and most fish weve always kept the door cracked open a bit. Cant do that anymore. Open the door the broiler shuts off. This stinks. We are so disappointed.

When we moved into a new house in 2009, we bought and installed a Bosch SHE45M05UC/50 dishwasher. It worked fine until about 2012. At that point cups on the top started coming out of the machine with white grit on the inside/outside. The same crud collected in the slides of both racks, along the seal of the door, and on the door where the plastic plate is on the top rack as well as other places. Now dishes on the bottom sometimes also have this gritty crud on them when we pull them out. We have a water softener so it isnt hard water, and the filters have been repeatedly scrubbed and rinsed. I always check to make sure the spray arms are able to rotate freely before I shut the door and turn it on. Ive had a trusted repairman out here twice and he cant figure it out. I read other posts about the circulation pump possibly being an issue but havent had it replaced. Im wondering if others have and if so, did it help? I certainly wouldnt buy another Bosh appliance. Our old GE dishwasher lasted 10 years and cleaned fine even if it was quite noisy.

After having the Bosch washer for 16 months, the hot water wash no longer works. I called Bosch and was told the washer was out of warranty and nothing can be done. I found out the problem is the control board which you can buy for $274. What a deal. Now, the softener no longer goes into the washer. What do you expect for a $1000 something to work?

My dishwasher is incredibly quiet, sometimes I have to check the light to see that its on. The cycle does take longer than on my old Maytag but I understand that is very common with the newer units.

Would have preferred Gas but this was an excellent default. the cook top seems to heat evenly and the oven's convection features really cooks the food nice and even and quickly. I love it.

My washer is a lemon. I have complained so much but it doesnt seem to do any good. Thank God I bought the extended warranty. The last two times goes to show how badly the washer was made. When the repairman came out to fix it, the numbers didnt tell him what was wrong, So he had to start looking for things.A belt was broken like a fan belt in a car, after taking that off, he tried to move the inside around. It still wouldnt move. He then took the motor top off and found down inside a pillow case wrapped around the motor. I was without a machine for 10 days. Now are you ready for this? I didnt get to use my machine for 24 hours and its broken again.

We purchased a new Bosch built-in dishwasher in December to replace our 13 year old GE profile dishwasher. The GE worked great but the gaskets needed replacing $120. Each. So I decided to buy a new Bosch, what a mistake. I called Home Depot and they said they would have taken it back however I would have to pay my plumber to take it out, return it to store and pay him to re-install it. Well, that didnt happen... When I then called Bosch and complained about new Bosch dishwasher that (Didnt clean dishes or silverware) and (smelled awful) the young lady said my plumber must not have installed a trap (wrong). And never addressed the dirty dishes in and dirty dishes out!!!! My wife and I hate this machine and if this company doesnt rectify it for us no one in our family will ever use this product again (Sales come from consumers, referrals come from consumers, positive vs. Negative feedback also from consumers. 46 years never a problem w/ G.E...

Good job of cleaning cloths and uses very little water. Easy to use, even a guy who rarely washes clothes can figure out how to use the many features. Also it spins fast enough to get most cloths fairly dry.

I do not have whether anyone managed to get help in France or in Cyprus for Bosch appliances? Trying to contact them, for both fridge and stove problems, to no avail. The French number is out of date and the Cypriot one does not exist. Bosch only wants to sell but does not seem to be willing to keep their customers in the long-run. Lesson duly learned and the word will be spread.

After only 24 months our convection microwave was chronically broken, even after four repairs, for the SAME problem! On the last repair the Bosch technician told me the problem is the design of the door and the micro switches. The local Bosch is no help and they just keep sending out techs to fix the same problem. Each time we had to wait many weeks to get an appointment, so the outcome is that in the past 4 years our oven has not worked for 7 months!

Had a refrigerator where the ice maker never work from the day one. They asked to show them proof of purchase and I did. Called them, was told the management is going to review. Follow up with them and found out they never send report to management to make decision. Rude customer service. They hung up the phone on you and no one is above the one picks up the phone nor supervise. The customer service on the corner store is much better than Bosch customer service. I give them - not even one *.

We just got our dishwasher and we are unable to pour the jet dry into the dispenser! It all leaks out! I called Bosch, they were no help and rude! This is the best. Yeah, right. Thats a joke! Its a lemon! And now we have to fight with Bosch and the company we bought it from. One recommendation: dont buy Bosch!

For a kitchen renovation in May 2018 I purchased Bosch oven, stove, dishwasher, hood and refrigerator. The 1st day the on/off button on the range hood broke AND the icemaker fell out of the refrigerator. They were repaired at no cost. 8 months later the refrigerator lost power. Upon calling for service we were informed there were 3 authorized dealers in Westchester, NY and we needed to wait 5 days for a repair person. This is not a rural area. Crazy that there are only 3 contracted repair companies. If we called our own repair person the warranty would become invalid and we would have to pay for the repair/part. The person came and said they needed to order a part (computer board) from out of state which would take 5 days. Whatever happened to overnight service? 10 days later the refrigerator which was 8 months old was repaired. We noticed the oven took 2x longer than a recipe required. Upon buying an in oven thermometer we determined that even after following directions to preheat, the oven did not get to the temperature it was set for even after 1 hour. The icemaker works at a snails pace. It takes 24 hours to spit out 10 cubes. I get the sense it doesnt work right. I would NEVER recommend Bosch appliances and I am VERY disappointed I purchased these products. THE WORST.

I love this dishwasher, it is amazing. Since I have owned my home the last 30 years we have had 4 dishwashers and this one is the best because it cleans the dishes and glasses great. No spots on the glasses, all our other dishwashers always ended up leaking and then we had to replace our wooden floor because of that but this Bosch it great, I would recommend it to anyone.

This is one of the few true slide-in ranges left on the market that overlap the counter on each side. The cooktop is powerful, with great temp control and flexible configuration. The oven bakes so perfectly and evenly, it made me realize what I had been missing for years with my old oven. The convection settings work great, as does the proof setting and the warming drawer. Best range I’ve ever owned.

I would give a negative start if it was possible. My Bosch microwave began turning on by itself. I purchased it with a paid warranty. I called Bosch in early February and they set up a time for someone to fix it in early March. The Bosch repairmen came and said he fixed it, however, the issue reappeared moments after he left. I called back. They set up another appointment and the repairmen did not show up when he was supposed to (of course they never gave me any notice). I called back and set up another appointment. Of course, the repairmen never showed up. I called Bosch and complained to a manager (who was the rudest manager I ever spoke with). He set up another appointment. This time the repairmen actually showed up with the parts but then informed me that the parts they ordered wont fix the issue. So they had to order different parts.So I set up another appointment for today. Surprise surprise, the Bosch repairmen never showed up (again with no notice). In summary, during the past 5 months, I have set up 5 appointments and have had 3 no shows (without any notice). I have complained to Bosch US, Bosch UK, and Lowes. I filed a formal written complaint to Lowes. I have spent over 15 hours calling Bosch. I have complained to 4 managers to no avail. 2 managers were supposed to call me back but they didnt. I am at a loss for what to do. Now all I want is my warranty money back or a new microwave. Can anyone help me????

I turned on the dishwasher, theres lights and sound, but no water filled on any cycle. I smelled something burning but saw no flames or smoke. I did not think it was the washer till reading here. The washer was installed on July 2005. Sounds like a planned obsolescence. After reading all the complaints, I have decided not to call for repair. I will simply replace the dishwasher with another brand and wait to hear about Bosch going out of business or a class action suit that will last forever. It is good there is a forum of consumer opinion. Instead of buyer beware, it is now provider beware. Hooray!

I purchased an Energy Star Bosch dishwasher about two years ago. It runs quietly but my main complaint is that even when I use the power wash cycle (which I always use now), the dishes just dont come out clean. I need to practically wash them before I load them in. And then after the cycle is finished, the glasses on the top rack always have food remnants on and in them. Also, the dishes sometimes are still dirty in places. I think that being an Energy Star appliance, quality and efficiency have been compromised for the sake of conserving water and electricity.In addition it probably costs me more money to pre-wash the dishes before I put them in the dishwasher! I also find that the silverware rack is in the wrong place. The silverware catches on the side making the rack stick when you pull it out. It also is on the other side of the dishwasher when loading. I owned a Maytag dishwasher for 12 years and loved it; I never even called a repairman. I will not buy another Bosch!

On December 2, 2019 dishwasher quit working. Called Bosch and was referred to factory certified repair company. Repairman came and looked at dishwasher on January 2, 2020. He took a look at the washer and said it had burned out the junction box just like all the recall units he had replaced. He went back to shop and the people contacted bosch about the washer. They wanted documentation like proof of purchase. We provided and heard nothing from bosch.I contacted bosch the next week and they said they had no paperwork and contacted the shop. While I was on hold, the shop sent paperwork again right away and then I was told I had to provide pictures. Contacted bosch again the next week and they said they had no paperwork even after providing case number. After 45 minutes on phone they said they might replace parts but tough luck, we paid $1000 for a washer that doesnt work and was purchased in May of 2017. Terrible Customer Service if you can call it that. I have another way of putting it but it is not suitable to be printed would not buy bosch again and will actively discourage anybody from buying.

Bosch Axxis Electric Dryer- For the first 2 years the dryer worked very well. I cleaned the lint filter after every use. Apparently there is a design flaw where the lint can blow inside the machine & build up next to the heating element. The first time, the safety shutoff tripped & when I checked why the machine wasnt on anymore, discovered a burning smell. For $120 the nice service man cleaned it out & showed me the burned lint. One year later the same thing happened but the lint hadnt started burning yet. I had it cleaned out & the service guy said it would need to be cleaned every year. At $120 for 15 minutes of work, this is not tenable. One year later (today) I smelled an acrid odor. I turned off the dryer; the safety shutoff did not work this time. The smoke coming out of the dryer set off the buildings fire alarm. Im not spending another penny on this poorly designed machine, only to have it burn down my building and putting several families on the street. Bosch admits its not a good thing that the lint can easily reach the heating element, but wont admit it is a design flaw. They advise yearly servicing. I will replace the dryer with a different brand; never buying a Bosch dryer again.

Have had 2 Bosch Dishwashers in the last 20 years, only reason for two, well we sold the 1st with the house in Florida, then when we moved to TX, gutted new kitchen, installed all new appliances and Bosch was one of them! Knock wood, never have had to have either of them repaired in the 10 years of having both! (Ten years on each BTW.)

I love my new very quiet Bosch dishwasher, but since I bought the lowest priced model I thought that was why I wasnt getting the best clean glasses and dishes. I contacted Bosch and they sent out a local repair guy. He discovered that water had been pooling under my dishwasher which could have been very damaging to my home. He ordered a complete replacement from Bosch. That was almost a month ago, and since then I have had to initiate all phone calls to see when my new dishwasher will come. Yesterday I spoke with a supervisor who was very condescending and with a sickly sweet tone told me it will be at least another 10 days before any action is taken because that is just their process, and then she cut off the conversation. I dont really know if I will get the new dishwasher after the way she abruptly cut me off.

We purchased a Bosch dishwasher in August 2018. The dishwasher has been chipping my dishes (Plates, Bowls, Glasses). I finally called customer service and the technician came out today. He ran the dishwasher for 10 minutes then says he doesnt see a problem and has never heard of dishes being chipped. He places a call to some department and then concludes that no other such complaints have come in. He recommended I wash on delicate and space the dishes so they dont touch! I called customer service after he left, only to have an extremely rude rep AND manager talk down to me. Stating that they have NEVER had this complaint and its clearly something I must be doing. The manager literally shouted at me. Unbelievable! I will never buy this crappy brand again.

After spending $1,700 on the initial unit, an extended warranty, multiple repairmen visits and two magnetrons, our 14-month-old Bosch microwave caught on fire and is now deemed irreparable. Extended warranty people say we have to collect from Bosch. Bosch says we have to collect from extended warranty. Getting the run around from them both. We had this microwave installed for just over one year when we remodeled our kitchen, including creating a custom built-in location for this microwave. We now have a giant hole in our kitchen island and have been fighting with Bosch and the warranty people for months.Thankfully this diabolical machine didnt catch our entire house on fire. But nonetheless this product is a HUGE safety hazard and it should be pulled off the market (and poor suckers like those of us who purchased this machine should be compensated). We have filed a complaint with the Texas Attorney General and asked to be included in a Class Action lawsuit that was recently filed. Protect your home and family -- do not buy a drawer microwave from Bosch!!

Nice and quiet. But without a heater, you must open the door when washing cycle finishes and there is steam coming out, so be careful. It requires Finish Jet-Dry for drying - so we wash every glass again before drinking out of it.

Did not dry! Repairman couldnt remedy! Bad chip panel inside. Would NOT recommend. Had to give away for scrap, just to get out of the way! Bosch stack washer dryer combo, electric. Difficult to operate. Needed service approximately 3 times during 4 months operation, resulting in a specialized repairman advising item was unrepairable.

We have three Bosch appliances so rule our bad luck and rule in crappy production and terrible quality. Panel on our microwave failed after a year. Our Bosch fridge (less than 2 years old) - water spout kept pouring continuously and then the ice crusher would come on intermittently. We could not leave home without putting buckets and towels on the floor. Our dishwasher, our last hope for calm, started leaking at the seal on the sides... DO NOT BUY BOSCH. Service line is non-existent. We recommend you research BOSCH failings before buying. We are never, ever buying BOSCH.

Have had three Bosch dishwashers but this is the first time that I have encountered the detergent dispenser not being cleaned out of the detergent tabs that were put into it. It has happened twice so far and I cannot find any instructions that would tell me I am not loading it correctly or something is blocking the detergent dispenser from getting sufficient water to empty its contents into the water at the bottom of the washer and be used during the wash cycle!!!

I bought my Bosch on 3/13/2011. I began to smell an unpleasant odor a day after washing a load of dishes. It smelled like sewer. I called Bosch, they said the drain line was hooked up wrong. My husband checked and it was like they said it should be. I had the repair department from Lowes to come out. He replaced the drain hose, checked everything else and said I was good to go. He said I was using too much detergent. I did what he said about cleaning it and changed detergents and it still is smelling. I have had dishwashers for 40 years and never had this problem with any of them. Can you help me with this? I love the quietness of the Bosch, but cant live with the odor.

I have had 6 repairs on my bosch dishwasher in 4 years. The management does not stand behind their product. Do not be fooled. This is not a high end reliable company. Stay away.

I live alone and wanted a small capacity washer and dryer, although I bought a set the washer has a larger capacity than the dryer, so there was a learning curve. But they are the perfect size for me. The cycles on the dryer will not dry my clothes, but there is a timed dry option, which works just fine. You just have to be careful with overloading. This is not an issue for me, but it may be for others. The washer is close to perfect.

My BOSCH DISHWASHER is a lemon. The customer service department is incompetent and their repairman broke the bracket on our handle and said to call and get a new bracket to fix it and left. When we called to get replacement piece we were told we wouldve to pay to fix it because they had no record of it being broken by their repairman. We mailed them our proof with a letter and they offered to pay for the bracket but not the repairman! We purchased a high end Bosch Dishwasher for our new home. Since then we have made over 6 complaints to their inept customer service department. There was also was a recall on this unit after we paid to replace the cord that was defective. On each call they create a new claim number and they act ignorant to the prior complaints. They are masters at avoidance and running the warranty on their appliances. When you do get them to agree to send a repair crew they send incompetent repair personnel. As to the dishwasher it doesnt clean the dishes. The glasses are always spotted and its not the water. If you want your plates clean you must rinse and wipe them before they go into the DW. The utensils have to be washed again after they come out as they have food particles on them. We have a family of 7 and the DW is run all the time. We did not have ours for a month when we called for the first service as it would not drain and the dishes were dirty. This continued to happen and they would always walk you through a series of fixes before they agree to send out the repairman. Their defect product caused a recall on the part that was causing this issue but they did not tell us until we complained after the second service call. During the 3rd or fourth service call the repairman snapped the bracket on the door handle. He said we would need to call and order the part and could not fix it after he broke it. Since then we have made complaints and sent letters to BOSCH about the bracket and the failure of the DW to clean the dishes, glasses and utensils. Their customer service department puts you thru the ringer. After requesting supervisors and no calls back when promised several times it escalated up the ladder only to be told that they would pay for the new bracket - but we had to pay for the repairman time!!! THEY BROKE IT!!! It is unbelievable to me the amount of wasted time (and money) that has been spent. They do not stand by their product... they are awful. BTW, we have owned many Bosch DWs and always recommended them - this is the first time with an issues, and its been awful!!! I will never buy Bosch again due to this!

The tumble dryer was not working properly, not drying the container button kept flashing even though the container was not even a quarter full, and then the handle broke. We call Bosch with the same problem (under warranty) months ago and the engineer said that he could find a fault - he admitted that the handle (top) was broken but did nothing about both problems. Today, we had an engineer coming and all he wanted first was his call charge. He refused to look at it and did not have a spare handle to change despite our phone call to make sure we wont waste time on this. We refused to pay because when weve spoken to Bosch we said that this was an existing problem, and of course now our warranty had run out. Weve spoken to a Supervisor and said they could not do anything and could not find our previous call and existing problem. Very angry with them. All our appliances are from Bosch. WE WILL NOT BE BUYING FROM BOSCH ANYMORE AND WILL PASS ON THE BAD EXPERIENCE WE HAD TO EVERYBODY. Do not buy from Bosch, they will try to rip you off like us once a problem arises. They wait until the warranty runs out to make you pay whatever they can.

We bought the Bosch Gas Range Model#HGS3053UC09. Now the control/display panel is complete dead. The circuit board needs to be replaced. This is the second issue with this stove. Within the first two months, one of the burners was replaced. We bought 4 Bosch Appliances in February 2012 at Pacific Sales, 3 out of 4 had problems. Stove 2 problems so far. Microwave blew up and caught fire within a week. It was replaced since it was under warranty. Refrigerator - ice maker stopped working. NEVER, EVER again will we buy a Bosch product. BEWARE.

Bosch tankless water heaters, powered by natural or propane gas, are the most popular type for water heating, but the company also offers types and models that are very attractive to buy too; small and tankless electric models, point-of-use tank-type and gas boilers.

Have a common problem (per Google search) on a dishwasher and have been quoted seven days before an engineer can visit a central location for a machine under guarantee. On complaining told that the one day of public holiday was at the root of the problem. Not good enough and would not happen in Germany. Avoid this is the second machine to have serious problems within a couple of years of purchase. Never again.

I had purchased Bosch washing machine (Model No. WAK24168IN/03) on 06/12/2015. On 03-02-2016, I found the washing machine throwing E-18 and stopped working. Immediately, I called the customer care and registered complaint and they provided technician within 2 days. Technician informed us that drain pump got damaged and needs to be replaced with a new pump which will be fixed on 08-02-2016. From that day to till date, we had no information on the status from Service Center. We kept calling several times and asking the update on the status. They simply gave some stupid reasons and kept ignoring our calls. Finally, they gave us the number (**) of senior authority from Bosch Services who had kept awaiting us by telling that he will call and update on the status, and kept postponing the dates without giving any info on the status.I have lost my patience following up the poor and reckless customer service, as it wasted my time as well as money on the name of the brand just for a spare part. If this is the situation of service in the warranty period, then I just cant imagine what will it be after that period. I also pity on customer service who cannot give any information on the address of their Service Center. Washing machine is a very important home appliance in a daily life and we cannot waste any more time on following up people from one side with no response on the opposite side which delayed and disturbed routine planned schedule. Hence, I request you to refund the money or to do the service as quick as possible since it is already one month with no update on the status from the Service Center either through mail/phone.

Our dishwasher line broke and ruined the kitchen. Boschs warranty on their appliances have the least desirable service and not dependable products. Washing, drying, noise and energy use werent what I had expected from the reliability of this product.

Bought a Bosch Dishwasher from Currys; after a few weeks I felt it was not washing properly. I rang company sent out a repairman. He said its heating and the arms are turning so its fine. I showed him a stained mug which he took for examination. A few months later it still wasnt washing properly, rang again sent out another Bosch guy. He advised I should have bought elsewhere. Many phone calls to the UK followed. Finally UK said get onto Currys. I went into Currys and explained my situation: dishwasher doesnt wash properly and I cant used dishwasher tablets have to use powder. They were very helpful in the beginning but finally told me that Bosch UK said that their Engineer said it was fine. I have never dealt with such terrible Customer Services as in Bosch UK. They really dont have a clue but dont really want to know your problem. Sadly I have a Bosch washing machine and a Neff oven from the same house. I dread to think how they are going to pan out. It seems to me that Bosch will string you along until your warranty is gone. I WILL NEVER BUY FROM BOSCH OR NEFF AGAIN AND I WOULD STRONGLY ADVISE PEOPLE TO DO THE SAME. They are operating under a good name which they achieved and their stuff is now very poor quality. My advice: do as my sister did, buy the cheapest out there it really cant be any worse.

I have been happy with my dishwasher that we purchased in 2013 until 2015. That is when we noticed a prong on the lower dish rack had rusted. The dish rack has a 5 yr Limited Warranty (excludes labor charges). So I contacted Bosch and they told me the service contractors in my area. I called Samaritan Installation who ordered the part, came out and replaced my dish rack and charged me $60!!! I was upset but could do nothing but pay them. Then, I called Bosch to complain about the company they recommended and they could care less.

Something terribly dysfunctional about Bosch and how they treat customers. After receiving several marketing letters pushing that I purchase a service plan because my warranty had expired, I agreed and sent a check. When my dishwasher broke I contacted Bosch and filed a maintenance request. After 10 days of silence from Bosch, I called and was told that my request would not be honored because I was still under warranty. I then contacted the service department and was told to send a copy of my purchase receipt, which I did. After another 10 days of silence, I again contacted Bosch and was told that the person handling my case had been in “training” and I should send a picture of my defective part... which I did. Again total silence from Bosch!Does anyone work at Bosch? The only efficient thing they do is cash my check. Why would they send marketing material imploring that I purchase a service plan when I’m still under warranty? The material specifically warns that my warranty had expired. Then when I ask for servicing they ignore my request then decline to honor their contract. I’ll never buy Bosch again.

My father purchased a Bosch tankless water heater about 18 months ago. He had a professional plumber install the tank to the specifications that the factory mandates. The unit never did work properly. After hours on the phone with tech support listening to every reason in the book why it wasn't "their" fault , and hundreds if not thousands of dollars spent on a plumber they still will not honor their warranty and replace the unit. The problem with the unit is that whenever you turn on the cold water to make the water warm instead of scalding, the heater shuts off completely leaving you with ice cold water. The factory techs tell us that there is not enough water coming into the unit. Ok easy fix right "just tell us how much water is required". O wait the "tech" isn't allowed to suggest anything like that. My father is so frustrated he wants to take the unit outside and shoot it with a rifle. If there is a class action we want in!!!!!! Bosch aquastar gwh1600 garbage

I purchased a Bosch gas stove and dishwasher 18 months ago as part of a home remodeling project. Within weeks of installation the symbols on the stove knobs indicating what burner they corresponded to had virtually worn away. I had the plate replaced and within a few months they had worn away again. I have used no cleaning product on the stove other than stainless steel cleaner - now I just live with the fact that people have to figure out what burner theyre turning on by trial and error. Within months the electrical components of the oven also began to malfunction. The oven would preheat but if it were left on for a while (while cooking Thanksgiving dinner, for instance - yes, that happened) the oven would spontaneously go dead - the digital display as well as the heating element. Switching off the circuit breaker and turning it back on again did nothing. I had the circuit board replaced (it was still under warranty) and a few weeks later the same thing happened (again, during a party when I was doing a lot of cooking). Long story short, it took 6 months and several service calls to resolve the problem. Now the oven works but the clock loses hours almost daily - I have to constantly re-set it. (Again, I just live with this - apparently having a stove clock that works is too much to ask.) The dishwasher has been just as bad. A wine glass apparently broke during a washing cycle and a 1 shard of glass got through the filter and into the pump. (Like this has never happened before in anyones kitchen? The filter system underneath the dish rack should be designed to prevent hard objects like a piece of glass from getting into the pump.) The dishwasher is 18 months old. I just spent $250 dollars for a new pump. I will never, ever buy a Bosch appliance again. I had a Frigidaire dishwasher in my old house and never had a service call in 10 years. For supposedly higher-end appliances, Boschs engineering and attention to detail is absolutely pathetic. I would give them a 0 for reliability. The local appliance outlet I bought these from has been extremely prompt about coming to my home for service calls, and very apologetic about my complaints. I dont blame them - I place the blame entirely on the poor quality of the appliances themselves.

I bought a Bosch stainless steel dishwasher in December 2012. Today, 12/2017 my dishwasher has rusted down the front. Bosch says it has not rusted through (water coming out) so it will not be repaired unless I want to pay the cost of a new front. I will never buy another Bosch product - my dishwasher that was replaced by this one was over 20 years old and had not rusted. I wish I had it back!

I always thought of Bosch as a company with high quality standards and good customer service and over time had to change my mind to never wanting to buy Bosch again and having shared this opinion with friends and family to avoid their frustration and disappointment. The dishwasher trays holding plates were so rigid in the beginning that they chipped my china – maybe I should feel lucky as the Bosch dishwasher of our friends went up in flames, even their model/serial number was not on the recall. The washer requires always additional rinses to remove the soap (or at least most of it) and the 4000$ cooking range broke down after 2.5 year with an electronic board having failed and needing replacement. Bosch does not provide service once the appliance is out of warranty and their spare parts are ridiculously expensive.

Our old dishwasher pump failed after 17 years, so we decided to replace the dishwasher. I spent a lot of time investigating different appliances, and we decided to go with a Bosch. It hasnt turned out so well. First, we had constant horrible smells coming from inside the dishwasher. We contacted Bosch, but they didnt advise of any fixes. We saw on the internet that this was a common issue with Bosch (after we owned it). We did finally find a solution by changing the location of the drain line and where it ties in to the garbage disposal. I would have thought Bosch could have offered that fix, but they didnt. The second event has been disastrous. Theres a valve on the bottom of the dishwasher, not sure if it is the drain discharge valve or a water inlet valve. We wont know until the repair person that Bosch is sending takes a look. We accidentally discovered that the valve has failed and is leaking (again, we are seeing this complaint on the internet now). This valve failure has ruined our hardwood floors as well as the finished ceiling in the room below. We wont know how extensive the damage is or if mold is present until we pull up the hardwood floor. We are guessing that theres thousands of dollars’ worth of damage to remove and replace the floor and the ceiling below. I have no idea what mold remediation cost could be if we discover theres mold. I thought I was getting a high end appliance that would be trouble free. I would have saved money by replacing the pump in the old dishwasher. Since this seems to be a common problem, Im surprised that Bosch didnt contact us to replace this valve versus allowing a faulty part to ruin our home. Bosch has opened a claim for us and is sending a person by to inspect. We will see how good their customer service is with regard to this issue. More to follow.

For decades now I have used and preferred Bosch products. Recently I have had an ongoing bad experience with a Bosch dishwasher that I bought last June from Sears. Last January it abruptly stopped working. It was under warranty so I contacted Bosch as Sears does not handle warranty issues. I was told to contact a local service provider. To my regret I called Appliance Marshall repair in Cary Illinois. The idiot they sent made 2 trips and was not able to figure out how to make the warranty repairs. Instead he claimed that water leaking from the brand new custom made to accommodate my new dishwasher had somehow leaked water that damaged the dishwasher, and that it was not covered by warranty. I told him that there was never any such event, and there was no water leak anywhere. The only source of water in that location was the dishwasher. I have pictures that show the floor discolorations and that the leak came from the dishwasher itself. There is no discolouration or drip line on the floor aside from the perimeter of the unit. But since this guy used up my 2 service calls I have to pay for some 3rd party to come out and fix my dishwasher. This has been going on for over 2 months now and I still cannot use my VERY expensive Bosch dishwasher. I should add that during both visits this creep made to my home he made me very uncomfortable by asking irrelevant questions, suggesting friends for repairs to the new home I am remodeling, and really strange behaviour. I hope these guys are subject to a successful criminal background check prior to being sent into peoples homes. Anyway, prior to his deciding and informing Bosch that he could not accomplish the warranty repairs, I called and emailed Appliance Marshall repair that he never be sent to my home again since he made me so uncomfortable. Since an accurate and verifiable diagnosis of this unit was never made I feel that I have a Bosch product in my kitchen that is a fire and electrocution hazard. I just want to express my extreme dissatisfaction with Bosch.

I purchased a refrigerator back in June 20019, we installed it in our kitchen in December 2019 and the freezer did not work, we called the dealer and they did not take any responsibility for the damage, they told me to contact Bosch directly. I called customer service and they just offered me a repair, the refrigerator is very expensive. Almost 10,000 dollars but they do not exchange it. Only repair it. Today is the 2/27/2020 and still it is not been repaired. The company they contacted for the repair is a second party company, they just fix appliances. I have been eating out just because I can not use my refrigerator 100%. It is the worst experience for me and I have expend a lot of money as of today not only eating out but also calling these companies every week and trying to figure this out.

Tankless water heaters save you a lot in energy bills, fit into small spaces, and are built to last longer. This makes them advantageous than the traditional water heaters. Bosch tankless water heaters are some of the best in the industry, offering premium features like better performance, better durability, and Wi-Fi connectivity, too.

I purchased the Bosch Axxis stackable washer and dryer in late 2008 to fit in my kitchen closet. June 2014, started to have problems with it making noises while spinning and then it got louder and finally stopped spinning. I contacted Bosch Customer Service who referred me to service repair but did not offer me a good explanation or offer to refund anything for the unit to be broken after approximately 6 years of use and I am the only person using it.The stackable unit cost me over $2,000 and now the washer needs to be replaced because the repair costs are over $900.00. This is disgraceful! Now, I have to figure out how to find a new 24-inch washer that will fit my Bosch dryer on top because I will never buy another Bosch anything! It is a piece of garbage.

I have had my Bosch dishwasher for two years now. Last October (after having it for 14 months) I finally figured out what was on my dishes when I removed them from the dishwasher after running them through the cycle. IT WAS MOLD. I called Bosch, I wrote to Bosch - finally they agreed to send someone out to check out my dishwasher for which I would be responsible for paying the service fee. At first I agreed and then phoned them back and said I would not pay it as I felt the dishwasher was still considered new. They did eventually send someone out - a 19 year old boy who walked into the house knowing what my problem was. He said this happens a lot because people dont bother to clean out the food trap at the bottom of the dishwasher and the accumulating food is causing the mold. Hmmm. Well, he took my dishwasher apart and surprise! There was nothing in the trap. I did not bother to tell him that I thoroughly rinse all the dishes/silver before placing it in the dishwasher. He did not know what to say so he just said he would get back in touch with Bosch. He said possible it needed a new control board. Well after going back and forth with Bosch - and tossing out ALL my dishes, silver and glassware due to it being infected with the black mold - I was told to run it through a clean cycle using a solution. I did this and was afraid to use my dishwasher in case it came back... Well, this morning when I unloaded the dishwasher - ITS BACK! Im not even going to try again - I will go out this weekend and buy a different brand. Now my microwave that I bought at the same time - has gotten steam under the glass on the front door for the longest time. Noticed a few months ago that the plastic around the outside of the window is cracked in two places. Will I ever purchase another Bosch appliance? NEVER!

We have owned this Bosch dishwasher for 9 years and it has provided perfectly clean, spot free and repair free operation. It is also super quiet. It beats every other dishwasher we have ever owned. We would highly recommend this brand.

Purchased Bosch side by side 2 years ago from Lowe’s. It worked fine until 2 days ago when several things at once broke. We periodically pull the unit and clean and remove dust. It is never over packed and in ONLY 2 years it breaks down. I got rid of a 15 year old Panasonic refrigerator that worked for a so called high end one. Leave Bosch alone!

I have owned my Bosch dishwasher for 4 years. The first one I received was replaced and I lived with it. Sometimes I just want to cry at the poor job it does and other times I just wash the dishes by hand. I am not a plumber but I have learned to remove the wands and clean out the openings so the water can pass through. Yesterday I had a dinner for 10 guests and when I took out the fancy glasses they all had to be washed since they were not suitable for company. I am heartbroken about this purchase. Any suggestions?

I purchased a Bosch dishwasher Model SHP65T55US thru Appliance Connections online. The item arrived with no dings, dents to the box - nor on the outside of the dishwasher. It was installed. We were able to use it for approx two weeks and the door all of a sudden wouldnt seal. Called Bosch & they gave us service repair places none of which wanted to repair the dishwasher as according to every single one of them - Bosch does not pay them enough for warranty work. This process took about a month - where Bosch ended up making a deal with one of the repair places to have them come out and repair the door. In the meantime, I took out the top rack & could not get it back in again. So I thought I would let the repairman do it. He came & fixed the door but could not get the rack in. He told us that it is a warranty issue as the top of the dishwasher was bowed. Bosch refuses to admit it is a warranty issue - they said that it is inspected before going out. This was missed by Bosch, by Appliance Connections and by us - until a Boschs Certified repairman informed us that it was a warranty issue. Bosch insists it is a shipping issue - how can that possibly be when it was bowed on the INSIDE... with no dings, dents, scratches, anything on the outside of the dishwasher. Must be a miracle that shipping caused a indentation on the inside. WOW... Really.

Overall the stove is a good unit. However, cleaning it completely is difficult because it does not allow you to remove the power knobs to perform a complete cleaning. In addition, the heat elements are not consistently on, regardless of what setting you place them on. They will stay on for a short period and then turn off for a few minutes until such time that it feels it should come back on to that setting. The unit is a little pricey, around $800 for a cooktop. There are no frills extras on the unit, very basic in fact. You need to be careful as to what you use to clean the top or surface; very easy to remove the black coating if done with a wrong cleaner.

We bought this Bosch Dishwasher less than a year ago to replace a previous Bosch Dishwasher which lasted 11 years! Our experience with the last dishwasher was excellent, dishes, cutlery, cleaned impeccably. Not so with the latest one bought from Lowes, a Bosch 300 Series 46-Decibel Built-In Dishwasher (Stainless Steel) (Common: 24-in; Actual: 23.625-in). Cleaning of all dishes and cutlery is inconsistent, with some not properly cleaned, lingering odor at times but livable. Weve had the unit serviced twice, first time the technician replaced the water pump, the second time he basically said there was nothing wrong with the machine. We called Bosch and initially they were empathetic and indicated they would escalate our situation and possibly replace the unit. But after they received the technician service orders, they advised us that Bosch would not replace the unit. So basically we are stuck with a lemon dishwasher that doesnt perform well with no recourse. Needless to say we are very disappointed with this type of service and indifference. We were Bosch Dishwasher fans, not anymore!

This Bosch front loader is the quietest washing machine that I have ever owned. Unlike my previous front loader, it doesnt vibrate when it spins, it seems perfectly balanced. I also like the option of being able to use it as a dryer. Compared with separate driers, it is small, so I only recommend it as an occasional dryer. The wash/drier option is a real space saver, if you dont have enough space for two separate items.

This is my third front loader, and without a doubt, the best. It is silent, efficient, and everything comes out clean. Only complaint would be the marks on the rubber seal. I cleaned it every time I used the machine and left the door open but still got marks.

We paid $645.44 for a Bosch Microwave that doesnt work out of the box. The top of the microwave burned my husband trying to unplug it before it burned the house down. Bosch Customer Service says its their policy not to replace it with a microwave that functions as advertised, and isnt a hazard to the family. The microwave says “Made in China” on it. We paid extra for a Bosch thinking it would work. We will never do that again.

Bosch double oven HBL 57 - I have been happy with this oven until today. I went to use the self-cleaning feature for the first time and the glass in the door shattered into a million pieces approx. 1/2 hour into the cleaning cycle. I called Boschs 800-944-2904 number and explained what happened and that I felt they should replace the glass since it was obviously defective or would not have shattered. I was told no they could not do that but they could give me a service provider number in our area. When she determined that they didnt have a provider in our area, she said I should look in the phone book for someone to repair the oven. She did, after I asked her, provide me with a service provider in the nearest large city to us, but she left me with the impression that she could care less about providing good customer service. I will be sure and tell everyone I can how helpful Bosch is when you have a problem!

We used the self cleaning feature 1 time on our bottom wall oven. It exploded sending glass everywhere. I called Bosch. They were shocked and gave me a company to call to diagnose the problem. I finally heard back about a month and a half later! They were kind enough to tell me they were not going to cover it, even the repair company agreed with us. Horrible customer service!!!

I needed a new dishwasher and decided to buy a Bosch because I have always thought this was a high-end equipment. I did buy the simple model that was highly-rated in Consumer Reports. The dishwasher is horrible! I have to wash the dishes before they go into the dishwasher, and sometimes when they come out, there is often what looks like soap residue on the dishes. Does the dishwasher not rinse? Pots with spillover dont get clean. Tea rings in cups dont come out. Im thinking about replacing this dishwasher!

I ordered my unit, which ended up being back ordered however; Mike kept my in the loop with open lines of communication throughout the whole process. I would highly recommend this company to any friend or family.

I wish I had something good to say about my Bosch kitchen appliances. I redid my kitchen oven, cooktop, exhaust fan, microwave, and dishwasher with Bosch products. I lasted about a month with the dishwasher and told my husband I wasnt going to live the next five years with it. I replaced it with a Kenmore and couldnt be happier.The Bosch racks were terribly, inefficiently configured - that was my worst complaint. It smelled sour. The microwave is OK as far as doing the job, but its not handy in any way and is impossible to clean because for one thing I cant reach the back of it without a step stool. You have to put in the number of minutes and seconds every time you use it. The convection oven doesnt thrill me at all. My cookies turn out pasty and it doesnt seem to do anything any faster at any temperature.Same old oven as far as Im concerned. I bang my head on the exhaust fan whenever I try to see what is on the back burner. The burners on the cooktop are too big for the pots, except for the smallest ones. The knobs on the cooktop get very hot and are hard to adjust with a pot on them. Lets see if there is anything good I have to say. They look pretty, but the engineers who designed them have never even boiled water much less cooked a meal, and they have certainly never cleaned them or even used them.

Bosch has a pathetic customer service. We purchased a washing machine from Bajaj Electronics, Forum Mall on Friday 19/5 and it got delivered on 21/5 and since then we have been waiting for the technician to fix it but every time the guy make false promises. Its been 5 days of the purchase but no response. I would recommend to my near dears never go for Bosch appliances.

We bought a Bosch Silence Plus 44 dishwasher less than 6 months ago (July 15) for $875; counting installation, just shy of a grand. Less than 6 months later, most of the dishes are coming out dirty and the pump sounds anemic. I first registered on the Bosch site, then contacted customer service. They did not have any access to their own database, which meant I had to repeat everything all over again. They then sent me to do my own legwork, giving me the name of one contractor 1.5 hours away. The contractor then told me they did not cover my area. Bosch doubted my word and called that contractor when I called to tell them what happened. When the contractor confirmed, they never apologized, but just gave me the names of two other contractors, and told me they could not help me schedule an appointment but I have to do it myself, and they have no way to know how long the wait may be (Those of you who are posting about 1-wk waits apparently ought to be thankful Bosch at least held your hand. As of January 2016 they are not even extending that courtesy).The first contractor I called said there will be a 3-week wait. My husband is German, and used to swear by Bosch. When we lived in Switzerland, we had Bosch appliances that worked like a charm. We inherited an old Bosch washer when we bought our house that still works quite well. Apparently the company has decided to spend down its reputation. As the Germans would say, schade (shame).

Monday, November 06, 2017, I received by mail the Bosch Important Safety Recall Notice - Bosch Dishwashers letter regarding potential fire hazard. The dishwasher power cord can overheat and it was suggested to STOP using the appliance immediately if you have one of the affected models. I located my model and serial number and found that my dishwasher is affected by the 2017 recall expansion! I immediately went to the Bosch dishwasher recall registration Web page. Based on the information provided and my address, I received a list (only one agency name was listed) of authorized service agents that would inspect and repair my dishwasher at no charge, along with a reference number. So far, so good! On that very same day, I contacted the repair agency, gave them the information requested and was told they will order the part, and when the part is received they will call to schedule the repair appointment, and told me that it would probably be by the end of the week. By the end of the business week, Friday, November 10, 2017, they never called. On Tuesday, November 14, 2017, AGAIN I called Bosch authorized service agent to ask for update on repair request. I was told the power cord is now expected to arrive on Thursday, November 16, 2017, and the repair will be scheduled for Friday, November 17, 2017, between 8AM - 5PM. I was also told the repairman will call me the day before, on Thursday, November 16, 2017, to narrow down the time within a two hour window for Fridays repair. On Friday, November 17, 2017, AGAIN I called Bosch authorized service agent since their repairman was a No Call, No Show. I was told that the repair has been scheduled for Tuesday, November 21, 2017 and that the part is still not in but should be in today or Monday the 20th. And, the repairman will call me on Monday, November, 20, 2017 with the time window for the Tuesday, November 21, 2017 repair. Maelynn, the service agent apologized for not calling to inform me and was not sure who even changed the repair schedule from November 16th to the 21st. Well, it is now Wednesday, November 22, 2017 and I still have NO dishwasher repaired, NO date for a repair, UNABLE to use the dishwasher, Thanksgiving is tomorrow and all the dirty dinner dishes will have to be washed the old fashioned way...by hand. Thanks Bosch for a less than stellar customer service response from your authorized service agency technicians.

I would NEVER recommend a Bosch dishwasher to anyone. I bought the top of the line based on previous reliability of Bosch products. What I never expected was that they would REFUSE to stand behind their warranty. My dishwasher has completed less than 100 loads in total - or about $30 a load. Not even close to value for money in my opinion. It started leaking and triggering the dreaded E:15 within 5 months of install. When a pinhole leak was discovered in the machine the certified repair tech told us he had never seen this and it was clearly a manufacturing defect. Bosch, decided not to look at it and refused to honour the warranty. Now I guess we get to work with consumer affairs. I am happy to share photos for all to see.

I called Bosch customer service on the 9th June 2018 to inform them that my washing machine was not working. The adviser ask me to provide the registration mobile number which I did and I ask her when did the technician call me. She say within 48 hours and she book an engineer visit for me on the 11th of June 2018. But no one should called me at that date. Again and again I request for service but there is no response.

I purchased a Bosch washing machine 2 years ago for my summer residence, have probably used it not more than 20 times and it doesnt work. The motor control unit needs to be replaced. I called Bosch and they informed me that they cannot help me since a Bosch certified repair man has not diagnosed the problem. I informed him that there are no certified Bosch repair men in my area which he confirmed!! But he cannot help me since a Bosch repair man has to diagnose the problem (and will charge me a service fee since the machine is not under warranty!). I told him two repair men looked at the machine and one called Bosch and confirmed that it is the motor control unit and I saw the part, it looks fried!! He informed me once again he cannot help me since they werent certified!! I should have bought a Whirlpool machine; at least with Whirlpool, the parts are cheaper and my husband has repaired my Whirlpool washer with the help of YOUTUBE! There are no YOUTUBE videos on how to replace a Bosch motor control unit. I would not purchase a Bosch appliance again!!

The Bosch dishwasher seemed like a good idea. Its a reputable company, right? Furthermore, it fit my dishes and glasses. However, it never dries things. It is always dripping with moisture when I open it in the morning. The continually wet dishwasher has already ruined some of my good knives and stainless silverware. The store where I bought it came out and checked it. They claim its operating as intended. The company, when I called, informed me that you MUST remove the dishes the minute the cycles finish. That means that I have to babysit the dishwasher and it has ceased to be a convenience.

I had problem with my refrigerator within warranty period, I thereafter registered a complaint and after chasing for about 1 month and sending more than 10 mails & escalation it was fixed. The Customer service of Bosch India is very poor needs improvement.

Similar experience to what has been described. After 15 months the dishwasher would not drain - E 24 error message. Followed the advice online and cleared filter, checked impeller, etc. No success. Now there is an E15 error message and the drain pump will not turn off. Very dissatisfied with this purchase. Had an ASKO that worked for 16 years without any issues at all.

My lower Bosch oven has always been slow to preheat but it wasnt until the oven surface was being cleaned while the oven was on that I realized that the oven was very hot to the touch on the lower outside of the oven door. Three visits by an authorized tech to rule out problems with the door and gaskets resulted in his conclusion that the oven has a defect that it is a fire hazard as heat is going into the surrounding wall. I am asking other consumers who find their ovens are slow to preheat to actually check the outside border of the oven while on to see if it is hot. I am filing complaints with the relevant state and federal consumer product safety organizations in the hope of starting a recall. So check your in the wall Bosch ovens while on.

This dishwasher works well with Finish Rinse Aid. I like the design with the third rack on top which I use for silverware and cooking implements. But the settings are complicated. The washer almost always gets everything clean with a few exceptions for burned on food. Ive had it four years, so far so good.

Bosch refrigerator ice tray broke after one year, water pump broke after 3 years. $450.00 to fix. Bosch gas range with electric oven that leaks and burns control knobs and does not maintain temperature. Bosch microwave overheats after moderate use. Bosch dishwasher just replaced after six years due to leaking. Need I say more!

If I could rate this business a 0, I would rate it a 0. I bought my Bosch dishwasher model number SHX4ATF5UC on 5/27/2015. On June 11/2015 I called for service and the service just finished from 6/17/2015 to 7/02/2015 - it almost took two weeks! Well thats not the point. The point is that even after the appointments, the dishwasher still wasnt working! I tried to call in today to swap my dishwasher for a new one, however they told me I couldnt swap it out because I needed to have had service with them three times on the particular item before I could swap it out with them. However, they did set me up with another service.

Purchased a dishwasher and oven in 2007. The DW was rated #1 and environmentally friendly... Its not ... It requires expensive rinse agents and it doesnt clean the dishes. The heating elemental either never worked or broke just outside of the 1-year-warranty. We had purchased the extended warranty so at least they fixed it.... But it still cost that added $150 bucks. The convection oven was also $1000 and doesnt cook several trays of cookies perfectly as advertised...not worth the money. Two years ago the main computer module fell off the back... The glue dried out that held it in place. Thankfully we jerry-rigged it back. Now the oven door wont close properly, so the oven turns itself off. We called for service and they said the part is $240 plus $150 for labor. I called customer service to see if they could help out... Nope... They blame me... I must have set something too heavy on the door.

Bosch 1000 rpm 6kg 15 Prog Classixx. I like Bosch products because they last well. Theyre expensive to buy, compared with other brands, but cheaper in the long run (and therefore also better environmentally). The reviews for this product were good as well, which is always a big factor for me. I wanted a general purpose model, which is why I chose this one. I didnt need anything special as I dont do any specialist washing (very dirty or extra large items, for example). Ive had this washing machine since October 2004. I dont know whether or not this model of the Bosch washing machine range still exists, but I would recommend it simply because the machine has always performed well and washed satisfactorily, its about average cost to run (slightly better than that, actually) and its never broken down in the eleven plus years Ive had it.