We bought a Bosch dishwasher she68t55uc mid 2014. It has been great but all of a sudden last month December 2016, the dishwasher started making a squealing sound. We called and a repair man came. He chipped my counter which I had to fix, he had to break the door hinge because it was fine before he came, but after coming twice to repair it, the squeal is still here. Said it was the drain pump, so they replaced it, but it still squeals. They admit they are not familiar with working on Bosch but Lowes picked them to work on it. Not sure why. So Lowes will replace as under extended warranty, but I hope to pick a kitchen aid instead. I had a Kenmore elite for 18 yrs and it was still working when I replaced it with the Bosch, but it had become too noisy over the years. But it was a great one!! Wish I had bought another Kenmore.

I bought this oven in Jul 2011. Over the past year the grill filament started to warp. It is now extremely warped and quite dangerous, soon likely to snap, and then the oven will be unusable. This has happened through normal and moderate use of the product. I have contacted Bosch (it took many many emails to get a reply) and they say they dont view it as a product fault or design defect, but as an isolated incident. They wont repair it for free, as I requested, but instead demand around 100 to repair it.I bought a Bosch oven specifically because I wanted a quality product - I paid for the brand name. I expected 10 years of use (my last cooker lasted 20 years) but I get a measly 3 -3.5 years and Bosch think this is reasonable. I dont think thats good quality by a long stretch, and I dont see how or why Bosch should be known for their reliability.

Bought a new Bosch dishwasher, when the tech installed the dishwasher it was found to have a fatal error! This was a manufacture defect! Bosch refused to replace unit! Company recd an F from BBB!! The companys customer service was worthless, just like their warranty!! Buyers beware of buying the high-end Bosch!!! You pay high you receive very low quality!!!

Does a very good job. Runs very quiet. Easy to load and unload. Easy to clean on the outside. Have not had any repairs to date. Like the notifications that it delivers, for example that it is in need of rinse agent. Soap dispenser is also easy to load.

We purchased a Bosch washing machine a few years ago and noticed that mold grows on the inside of the rubber gasket. We later found out that there is a class action suit for this machine. I called Bosch and scheduled an appointment and the man called in sick and did not show up. I took a day off from work for this repair and they let me know 20 minutes before he was scheduled to arrive. I told them that the next time if they do not give me sufficient notice I would send them a bill. I also told them since they were scheduling me for another day, that meant they were agreeing to my terms. The second time I took a day off they called and told me that the man did not have the part with him. I told them that I was sending them a bill and the woman told me that they do not reimburse people.

6-month old washing machine, bearings worn out. New machine supplied, 3 weeks later leaking. Engineer replaced part, kitchen now flooded. What a fantastic product and what a fantastic level of skill from the engineer. Never had a Bosch washing machine before, never again.

Bosch dishwasher is awful and I paid 1200 dollars repairman said nothing wrong. The unit is soaking wet when you finish dishes, I waited the amount of time recommended before opening the door. The repairman said it’s supposed to be wet. I want something done. The store says it’s more than 15 days so I can’t return it.

Purchased in July 2015 for $1350. We were debating between the two name brands, so we have decided to purchased Bosch invent for life, that was the slogan. After 16 months the drain pump has stopped working and shown e24 on the panel. Did our research online, clean the filter, reset... no success. Called customer services and the respond I got, the warranty has expired after a year so you have to pay for the labour $129 cost and parts will be extra. Why should I pay, My last dishwasher lasted for 15 years (still working but not very energy efficient). So I have to wait for 48 hours for management approval. Well it has been more than 3 days, no respond. After a few phone calls, Bosch finally responded and agreed to pay only for the parts. Lesson learnt, Bosch never purchased again.

I recently purchased a home that came with a 2015 Bosch dishwasher. I had Miele dishwashers for the past 20 years and a always extremely satisfied. Always cleaned well and never had any bad odor. I assumed Bosch would be similar quality. I was sadly MISTAKEN! From day 1 I noticed it did not clean nearly as well. First we started making sure all dishware was put in perfectly aligned. Never overlapping, then we began rinsing the dishes more than we ever had in the past, then we tried changing detergent, then we put the machine to the heavy and sanitize settings, still every time we unload... I have to scrub, rinse or polish the dishes, glassware or cutlery. What a pain. My sister in law complained a few years ago that she found her Bosch appliances awful, I figured she wasn’t “treating“ them properly. Now I understands what she means. In the end it is not a good product and can never be compared to Miele.

We purchased a Bosch oven two years ago. It now does not work. We live 110 miles from the nearest authorized repair. Our local appliance repair person has charged us $200.00 to fix our unit by replacing items until the unit works. Now he does not call us. I talked with Bosch customer service and they advised me that I need to provide them with the receipts of when I purchased the oven. So I would need to go through my 2013 records to find the receipt, then they would pay for an appliance repair person to come out. I have already spent 4 hours dealing with this problem. All I can say is I thought I was buying a quality unit that would take my wife and I into our retirement years. My mistake. Bosch is a highly overrated product. I will never buy another Bosch unit.

Bosch 500 series 44-decibel - I purchased the Bosch model SHP65T52UC in January 2015. I love the 3rd drawer for silverware, and that it has a 30 minute wash cycle if I want to use it. What I dont like is that I find it hard to place my dishes and have to be careful with tall glasses or they will hit against the 3rd shelf. Also, I noticed that it harbors moisture because there is no drying element inside and after a day there is a bad order like rotting garbage so I have to wipe down the sides and back or leave the door open so it dries. At the time, Bosch offered free installation so I got a refund in the form of a prepaid Visa card. It worries me about all the negative reviews, but so far so good. I purchased through Lowes which has great customer service and installation people.

The dishwasher has 3 baskets for dishes. Super quiet and a light that shows on the floor. When The light goes out the dishwasher is finished. You need the light because the dishwasher is so quiet. An awesome dishwasher.

I loved my Bosch dishwasher (Silence Plus 48 dBA Dishwasher) when I first got it. It was so quiet and did a great job. Two years in and just out of warranty, it needed a $300.00 repair because water was leaking out the bottom. Now, two years after that, it wont stop draining, even with the door open. A repairman confirmed what I thought, water was leaking into the subtray so the float wouldnt drop to allow the machine to function. He found a break in the water valve and told me the problem is a common one. I wont be buying any Bosch appliance again.

Just as some other reviewers stated, my dishwasher door wouldnt close after one week and have been in limbo between Best Buy and Bosch. Bosch and their factory authorized technician said it is Best Buys installers fault and need a second opinion as to whether to fix or refer back to Best Buy and have referred to another technician. Bosch stated that they cannot take responsibility if its an installation related issue. You would think that Bosch would take responsibility for their product and then take up any installation and other problems with the retailer. But you would be mistaken. AVOID BOSCH APPLIANCES.

Dual Fuel Slide-In Range - When I first started cooking on my new range, I was very excited. Within the first month or two, I noticed the porcelain rings around the burners had melted some and begin to look like lava rock. I bought a 4-year extended warranty but I was told by Lowes to call Bosch. I then spoke to a female person in California who was very rude, and who informed me I probably spilled something while cooking - end of a very rude conversation. Lowes didnt really help either. I have since not considered Bosch for every time I use the stove, I see defective parts. Ive just started to email this past year and thought I would put my 2 cents in.

This dishwasher is clearly the best ever. Love it. Incredibly quiet, cleans marvelously. Not afraid to run it overnight or when I am not at home.

I do like my new dishwasher - cleans great and is quiet but there is a smell. This is not food related, or deposit related since it is only 2 weeks old. It is obviously from the plastic molds used for the racks. I am unsure if this is a deal breaker yet and send it back. I have no alternative one to get. This one has everything I want except this smell is bad. You would think Bosch would fix this long ago, sadly not.

If there was a way I could leave less than 1 star I would! We bought top of the Bosch range series 8 appliances and within 1 month of installation have had 3 technicians out to our house. You call the customer service team and ALWAYS get transferred to the UK as they are too busy to take the call. No one ever calls you back. The service I received at the retail end was amazing. The product experience Ive had has been literally the worst of my life. Our flexi - induction cook top ALWAYS turns off during cooking. The new pots they promised me to resolve the issue never arrived. On the odd occasion someones returned my call they havent done what they said they would. I had one great Bosch customer service person, however she has now resigned! I can only assume from the poor rating Bosch have that they genuinely dont care about creating positive customer experiences. If only Id read the reviews prior to buying a kitchen full of their products. So as I type this review my appliance still doesnt work. Perhaps Consumer Affairs can assist!

My Bosch front loader has leaked and builds a moldy buildup since day one. I wish I would have taken it back immediately. Dont buy Bosch front loaders. See picture for the rust.

Advice for anyone looking for appliances: DO NOT BUY FROM BOSCH.. We got a microwave from them because it was supposed to be the best of the best. About 16 months after purchasing, the microwave needed fixing so we did it the way Bosch said we had to do it for the parts to be covered. This happened 3 times in a matter of 3 years. The third time, it was deemed unrepairable. After a month of going back and forth with them, not having a microwave, the best offer they could give me was that I had to pay $300 for a replacement microwave. Mind you, it was a $1200 microwave to begin with. So with the original cost upfront, the service costs and what they now want me to pay for a replacement microwave, I’m looking at roughly $2100 dollars on this microwave. And they claim this to be a “more than fair” offer. The customer service will throw you around from one guarded person to the next. They’ll forward you to their “manager” and when you ask for their name and title after finishing a conversation with them, you’ll find out that it’s not the manager and they’ll REFUSE to give you their last name or an email or anything to contact them. Then, when you’ve had enough and you name all the people you’ve spoken with and that you want to speak to the actual manager, they put you on a lengthy hold that conveniently dies on several occasions. https://www.facebook.com/BoschAppliances/

We purchased a Bosch dishwasher after research for top brands. To make a long story short, just after 3 months, we had problems with the bottom rack staying on the track. All the wheels eventually came off one by one, we put them back on but they still kept falling off. So we bought new wheels, still, the rack never glided or stayed on its tracks. We now have to lift the full bottom rack and place it inside the washer.The wand (attachment for water) comes off during the cycle EVERY time no matter if anything scrapes or touches it during the cycles. The third rack (silverware) rarely cleans anything unless they’ve been hand cleaned before going in. Never ever have I spent so much money on an appliance to have it fall apart and dysfunction after 3 months. Customer service was so unwilling to handle the first wheel issues, that attempting a refund was daunting. I’m not sure if Bosch cares if the appliance works at all, or if maybe they just sell “pretty” appliances to people who don’t cook.

This is my second convection micro wave. My first was not a Bosch. This microwave is so perfect. You will love tha you can bake and it won’t have to cool down before you can use the microwave.

I have been held up six weeks trying to get my Bosch dishwasher repaired. They have mailed THE necessary part at least four times. Sears is their repair service. Each time I wait for Sears to come only to be told it is the wrong part every time. The last time, Sears sent their top technician who once again said it is the wrong part, they have stopped making the one to fit my dishwasher. Bosch will not even take my calls!!!

Works like a dishwasher should! No rinsing before loading dishes. It's so quiet, I forget it's running. Exterior is very sleek. The capacity is unbelievable. It will hold all dinner dishes, serving dishes, pots/pans for at least 2 full meals for 4 people...and then some. It cleans my stainless cookware to a perfect shine. So glad I went with Bosch.

I have had 2 repair reps at my home to pretty much tell me that this $800 dishwasher to be ran daily to avoid the terrible smell. In all my years of using a dishwasher have I ever had to run it daily. It would only have a few dishes in it. This is a bad design that Bosch is just pushing off on consumers. Beware - don’t buy unless you like a nasty smell In your kitchen.. They don’t care, they say it’s working as designed....

Super please with this purchase. Been using it 6 months now, supplies our bathroom shower and kitchen sink. We take a shower with it no problem, however if my wife turns on kitchen sink hot water, temp drops substantially in the shower. This small units can really only handle one demand at a time... which is fine for us. We live simple, 600 sqft house. Here's the only tricky thing about it, and it's just a limitation of the size of the unit: the bath-tub water flow is too much to heat the water sufficiently, so I had to manually close my hot water valve to the bathtub about half way. This slows the flow of the water through the water heating unit and allows it to get hot enough to be good for bath temperature. So the bath tub takes a while to fill. Not a big deal for us. I did a lot of reading on different units and this one seemed to have the best reviews. Even if this unit died in a couple years, I would buy it again and re-install a new one.

Unfortunately I am one of those that got no help from Bosch. They said there is nothing they can do and that I would have to pay $99 for them to send someone out. And that only covers the first 18 minutes of diagnostics. From there it was $120/hr. This microwave is part of an oven combo unit that cost over $2200 so it is not as simple as just replacing the microwave either. Thought I was getting a high end product but I guess not. Beware of Bosch less you find yourself hoping you win the customer service lottery of whether they choose to help you or not. BTW, this unit is only 26 months old.

Wed just purchased and installed a Bosch Ascenta (top marks from CR) when my husband got transferred. It was pricey but worth, so we opted to move our new appliance with us. No issues for a couple of years, then it stopped draining, wasnt under warranty etc. Since we werent sure how long wed be in our house we opted for less expensive brands - went through three before our big kitchen remodel. Went back to Bosch - unit was as outstanding as our first until we had to unhook it make so adjustments during the remodel. Since being reinstalled, it doesnt drain. We get an E25 error and have to run rinse cycles to force it to drain. It smells - like celery? Maple syrup? And the filters which I clean after every cycle are loaded with debris - and we pre-rinse!? Still under warranty I called Bosch. Since we dont live in a metropolitan area, they referred me to an approved Bosch service provider in lieu of sending a Bosch tech. Called their suggested provider and was advised that Id have to pay $100 for them just to come out even though this is a Bosch warranty call. Seriously? I already dropped $800 and now I have to shell out for something that should be fully covered by the warranty? Next washer wont be a Bosch.Updated on 05/07/2018: The grimy clean dishes and the awful stench had me biting the bullet and accepting the ridiculous service call charge. Service tech was at our house for less than half an hour and had to call Bosch Tech Line for help - between the two they decide its a defective wash pump. $490 to fix + $100 to diagnose = more than we paid for the unit (was a sweet Black Friday deal). Figured wed just buy a new unit until I was flipping through the owners manual and noted that this unit carried the Good Housekeeping Seal which guaranteed to refund or replace any defective product within the first two years of ownership. When I was finally able to get an answer from GH I was told that Bosch no longer carried the GH Seal but that theyd forwarded my info on to Bosch. I was surprised when Bosch contacted me, and upon my supplying proof of purchase and the service techs invoice, agreed to repair the washer at no charge to me and refund the $100 service call charge. I had such high hopes.Two weeks later, with a new genuine Bosch replacement part in hand, Mr. Service Tech installed the new wash pump and leaves telling me its all good. I run a cycle with no dishes and what do you know - E25! Mr. Service Tech comes back out and is on the phone with the Bosch Tech department again. Actually overheard him getting pointers on how to spin this to being our fault i.e., we installed the dishwasher incorrectly!?! Our dishwasher is routed directly into the waste water line in the basement, not into the kitchen sink (which drains in to the same waste water line) - so heres his analysis of the situation: Modern dishwashers dont have enough power to expel water down (to the pipe below the unit) and are made to push the water to the sink (through tubing fed through the nearby cabinets and UP into the disposal). So they can defy gravity, despite being low energy? He doesnt know why were only getting the error sometimes but thinks maybe theres an air bubble and the reason were able force drain is that enough water pressure builds up that its finally able to clear. Maybe theres something stuck in the drain pump - couldnt explain why he didnt check that the first time he came out - and didnt do it this time either!? Cant explain why the dishwasher worked for six months. Tells us to disconnect the dishwasher drain hose from the waste water line and set it up to drain into a 5 gallon bucket. Run a cycle and if the water drains into the bucket there should be no E25 error and proof that it wasnt correctly installed. Call him if that doesnt work.SO...we do it and we ran every conceivable cycle on after the other - no breaks - drained every time, but 50% of the time there was significant water left in the washer and the E25 error. Called Mr. Service Tech this morning. Was told that either hed call us back or the service company would call once they determined what to do. My bet is nothing. But, were not out anything, and we wont be buying a Bosch again!

We purchased a Bosch washer and dryer a couple of years ago and a door seal went bad on the dryer. Clearly this shouldnt have gone bad after two years, especially after paying top dollar for what was sold as a premium unit. The part was only $10, but Bosch said a service tech had to install it, costing $75-$100. The part was a simple slide, in part, a 10-year-old kid could install, less complicated than lacing a shoe, but Bosch decided not to use common sense in this case and said thats all they could do. Like the old saying, penny wise, pound foolish.” Probably the worst customer service Ive ever dealt with. Never buy Bosch; they don’t stand by their products.

New dishwasher from Lowe’s was delivered in April. Noticed it did not close securely like other models. The machine began to quit running during operation. Finally figured out the door was opening interrupting the cycle. Then it might run over 3 hours and sometimes would not drain. Over next several months Bosch repairman installed new latch. Didnt help. Lowe’s serviceman installed new closing mechanism. Worse than before. Will only run with a chair shoved into the door. Contacted Lowe’s and Bosch several times. Still not resolved.

My Bosch electrical stove’s glass surface has broken in 11th month after buying it. The Service told me that is end-user fault and guarantee does not involve the glass (which is the half price of stove). If you do not planning to use your stove buy a Bosch :), otherwise you will keep paying to Service each year I guess.

Have a Bosch Refrig./Freezer just over one year since purchase. Call for service as freezer would not keep food frozen. Waited for repairman for 7 days. He came and said we needed new Temp sender and fuse ($100). Labor ($233) in advance. Would be back to fix in ten days. After 24 hours, the freezer does not work and now refrigerator is losing temp. as well. I requested emergency help as wife just had emergency Detached Retina Surgery and now home. We are both 70 years old. I have all Bosch appliances including: DW, WD, STOVE, MICRO. Never had problems before with any. I am going to call my lawyer and write a claim with the BBB. This is the worst Quality Assurance I have ever seen and the technicians do not have the training on this equipment to fix or repair problems.Updated on 08/02/2015: Call Sears to repair 2-year old Bosch unit which was not cool enough. They came and in 5 mins said I needed 2 parts @ $100/10 days to get parts and $250 labor, all in advance. But when they installed, the Bosch Refrig/Freezer did not work. The service people are not trained and Bosch was no help. I would never recommend Bosch to anyone from now on.

Dishwasher - Bought it new… Beeps and cannot turn it off. Have called their tech people many times, looked in manual. Beeping wont stop, just turn the music up.

I moved into a brand new building with a Bosch Axxis washer and dryer that had never been used. I am the apartments first occupant. I have always had some issue with these appliances, but what I have dealt with in the past week has taken the cake. My first issues were similar to most peoples on this site: the washer does not fully dry out after use and is left with a mildew smell which then gets on the clothes and the dryer does not fully dry unless run for hours and, again, leaves the clothes with a mildew smell and leaves you with an expensive electric bill. This was hardly energy saving. My most intense grievance is with the cheap latch design on the washer and the customer service I received in response to this issue. I closed the washer after loading it up with clothes and the latch on the washer (not the door) fell into the machine making it not possible to close the washer and therefore not possible to run it. I called my maintenance man in my building who directed me to the Bosch customer service line. We relayed what happened and said we needed a new latch or something needed to be fixed on the latch. Someone came to fix the issue the next day. By fixing the issue, I mean the man just pulled the latch out and put it where it was, leaving it to be able to fall back into the machine, which is what it did immediately when we tried to use it. When we called the service man who came from Bosch, he said no one told him he needed to put a new latch so he basically did not do anything. We called to make a new appointment and they said they could come 1 month later. That is just unacceptable. They finally said a third party person could come in 4 days. I am waiting to see if this third party person will actually fix the latch. This all occurred 4 months after moving in. So 4 months of use on the washer. Thats all. The funniest part is that the service man even admitted he did nothing to fix the issue. These products are cheap and the service is awful. Do not buy from this company.

We bought a new home about a year ago and we were happy that it came with a Bosch dishwasher. We had no idea that the dishwasher was on recall and about 6 months after we moved in, the dishwasher caught fire while we were in the living room. The only compensation that Bosch would offer us is 40% off another dishwasher if we order it through their website. Believe me, if your dishwasher bursts into flames in your kitchen and you have to have the fire department remove it from your home, you wont want to put the exact same product back in your house! I am very frustrated with a company that I thought was a high end brand leaving me to pay to replace their defective product. Id pick a different company if I were you!

Was remodeling my kitchen and wanted to date my appliances. Did research and came up with Bosch as a number one brand. It is not. You know the commercial, if you have to rinse the dishes what does a dishwasher do? Well, that’s this dishwasher. It takes just over 2 hours to do a normal cycle and still I’m rewashing by hand. I thought it maybe the detergent I use so switched, nope. I wish I stayed with my OLD Maytag! I gave it 2 stars because it is very quiet. I wish I could change it, but not willing to be out $900 bucks.

When we remodeled our kitchen we bought all new Bosch appliances. Refrigerator needed service after 2 months of use. Circuit board needed to be replaced. Bosch refused to pay for spoiled food. Ice maker never worked right. Repair tech said we use too much ice. Microwave blew up after 2 years. Unit was replaced by Bosch but does not match the rest of my appliances. Instructed not to use the metal rack that comes with the microwave.Dishwasher needed a service call because it was making excessive noise after 3 years of use. Now, while cooking a Christmas roast, the inner glass of my 4 year old oven exploded after the oven was turned off. Glass all over the kitchen. We were stuck with a $200 repair bill. Service tech instructed us not to use the self clean feature. My husband and I are in our 60s and the appliances are not overly used. I have had more repairmen in my house in the past 4 years than I have had in 41 yrs of marriage. Bosch appliances are very expensive, overrated, and unreliable.

Bosch Silence Plus Dba Dishwasher: Piece of junk. Its very, very quiet. Cleaned beautifully for about 6 months. Now it barely cleans anything even though the filter and catchall are completely clean. Sometimes the container holding the cleaning tablet wont even open! STAY AWAY, they are not what they used to be.

Great cleaning results at minimum level. Very silent with big range due to long power line. Sometimes, if you dont press in the middle the on/off switch doesnt work (too weak, need a little more stiffness). But you adapt quick to press this wide button always in a middle position.

I purchased a Bosch dishwasher in April 2012 and have had nothing but trouble with it, even having the repairman out. Thank heavens I purchased the extended warranty. It doesnt dry at all. When the repairman came, he said that I had to open the door to let out the steam so that it would dry. What? You want me to get up in the middle of the night to open the door? I use the dishwasher soap that was supplied with the washer, so thats not it. It has the rinse agent in. I have to wash my silverware by hand as I would never let anyone eat off them like they are when I take them out of the washer. They are good stainless steel.When you pull out the bottom rack, it falls off the track. Silverware container takes up too much space. My other one was in the door, it was a less expensive washer and I had it for 13 years and was still working, but I thought that I would get new appliances. Well good thing that I didnt buy all Bosch. I am not going to recommend this washer to anyone. I am very disappointed with this product.

The plastic end of our dishwasher handle cracked, but I caught it before the handle became loose and broke off completely. It was still under extended warranty and Im happy to say Bosch sent out a repair person with the $5 part (2 replacement ends) and fixed it without cost to me. The repair guy told me it is a known problem and gave me the extra end to use if it happened again. I love everything else about the dishwasher and have had no problems with it after 8 years... yet.

The Fridge is pretty solid, but from a fit and finish point of view, French doors are not the same height by 1/4”. And ice maker has been getting stuck and freezing up almost since new. They won’t fix it.

We replaced another brand refrigerator after only four years because of constant ice maker repairs. We shopped long and hard for another one and were told by most salesmen and our own online research that the number one refrigerator repair for all brands was through-the- door ice makers. We also needed a counter depth model, not many out there. We're on our second Bosch dishwasher now and couldn't be happier with it. So, the Bosch brand and in freezer bin type ice maker sold us. Best Buy is now into the appliance business big time, we got it there and were very happy with the sales person and their delivery/installation. This really is a well designed product. We are replacing a 22 Cu ft. side by side and actually get more food in this model and more importantly, can find it. The refrigerator was delivered two months ago and our only problem so far is of course, the ice maker. The ice maker replenishment time hasn't been a problem for us as we are a couple only and the ice bin holds a lot of ice, and after no ice half of the time with our old refrigerator, the sound of ice dropping into the bin was most welcome, but the taste of the ice cubes (stale water or soapy like taste) has been. We had a Bosch repairman check and verify the problem. He replaced the inlet valve a week ago, as according to him, it is the only metal part that could be causing the taste and that was all he could do. One week later we still have the stale taste, it may not be the refrigerator, but we are using the same copper connecting tubing that our old refrigerator used, and our city water taste is fine. We are now using plastic ice cube trays and water out of the sink in the Bosch freezer to make useable ice? Another minor problem was a squeaky upper freezer drawer (yep, where the ice maker bin is located). Bosch repair recommended something called ( Food Grade Silicone spray), hard to find, try (Ace Hardware), that worked and the problem was solved. We really like this refrigerator and hope this gets resolved (Bosch, are you reading this review?) As the price of refrigerators now approach that of a good used car, we can't afford to keep buying them every few years!

The control board went out on a 3 year old dishwasher SHX46A05, 5 year warranty. We were denied warranty service unless we paid a company to come out, test the unit, then pay them again to come out with the replacement part. I figured out what was wrong in 1/2 hour reading online. I offered to send them the defective part and they could test it at Bosch and save us $100s. They refused, denying us warranty coverage on the parts unless we payed labor.

We are one of the victims of Boschs defective dishwasher handles. Ours broke after only several months of use. Bosch to date has been lethargic in responding, even though it obviously knows its product design and/or construction is deficient.

Have a common problem (per Google search) on a dishwasher and have been quoted seven days before an engineer can visit a central location for a machine under guarantee. On complaining told that the one day of public holiday was at the root of the problem. Not good enough and would not happen in Germany. Avoid this is the second machine to have serious problems within a couple of years of purchase. Never again.

Put dishes in dirty and they come out perfectly clean – no little Klingon bits... Various load sizes to choose from, hard water salt container, utensil tray on top shelf for cutlery. 3 levels top for cutlery, middle for glasses and cups, bottom for dishes and pans. Stainless steel with controls hidden on top of door but a progress display just above handle. Bosch makes various dishwashers. Make sure you buy the model that is BUILT IN GERMANY.

Bosch is selling cheap Chinese made appliances that are some of the most overpriced and poorest performing of any. Our dishwasher cost $900 and was rated highly by Consumer Reports, which is why we bought it. It is a terrible dishwasher and now, after 18 months, it wont drain the rinse water. Called Bosch customer service and was told to google YouTube to find a fix. So I did and went through the videos of many, many other Bosch owners but in the end, none of their YouTube video solutions worked for my dishwasher. So, I bit the bullet and called an appliance repairman who came and fixed the problem after tearing apart most of the dishwasher. That cost me almost $200 and the repairman told me Bosch appliances are the worst hes ever seen in almost 30 years experience. He recommended that I buy another dishwasher pretty soon.

We purchased this Bosch model brand new about 2.5 years ago. We noticed intermittent cooling problems even during the first summer of use when it was hot outside but they were intermittent and therefore impossible to diagnose. At the end of this June the freezer compartment went up to 40 degs (it was 12 hours before we noticed it because the system did not alarm as it was supposedly designed to do). A repairman diagnosed the problem as a slow low side leak requiring $1200 to repair (not including the diagnosis which was another $250). Considering its short life span, it seems to be highly likely that this was a defective refrigerator at purchase time. Technically it is 6 months out of mechanical warranty by calendar days if you compute time from purchase to complete failure. However, anyone taking an honest look at this situation would conclude that the problem causing this failure started during the warranty period and Bosch should take responsibility for repairing it. As this problem seems to be posted fairly frequently I think it should be the subject of a legal action against Bosch. At the very least I advise anyone reading it to do a frequency search for this complaint and re-think the BOSCH purchase in lieu of a more reliable product.

The first dishwasher had burnt up the wires inside washer as well as outside connections. It took a lot of calls for them to agree to replace the first unit. I had read on line that it had happened to others. After second dishwasher was installed on 1/9/09, my wife and I saw that our model number was a recall to possible electrical fires. For about two years, we received letters in the mail of this recall. Fast forward to late August up to early September, the second dishwasher is not working right. Bosch agreed to pay for a tech to diagnose and concluded that the heater assy shut as well as the main PCB, whatever that is. Repair is estimated at $450 to $500 on an almost four year old dishwasher. Bosch said that I am out of luck because warranty is over and that the second dishwasher was a goodwill case, even though the first dishwasher was a recall as a fire hazard. Oh and by the way, it is just my wife and I, so we dont use our dishwasher like a big family does.

We started with a Samsung, but that didnt even last a year until the motherboard went bad and would have been over 350 dollars to replace. We have this Bosch and it works great! Gets the dirtiest dishes clean, quiet, and looks great. We have had it over a year now with no problems.

The Bosch model SHV99A03/UC 14 is fabulous! It is quiet, a major advantage. Only a door spring pulley has broken in 12 years. The racks are large and easy to load. They fit all sizes of dishes and utensils. This will hold a very full load of dishes. We have the option for wood paneling that matches the oak cabinets. The door springs are strong, but the plastic pulleys are what broke. Bosch has redesigned them, so get the newer ones. They are a real challenge to replace, but there was some good video on YouTube showing how. Study first before you begin!

We have had dishwashers since 1974 and were always satisfied. A guarantee should not mean that after 2 years machines should start misbehaving. The baskets are rusting even though no objects that could rust were put in there. The light for the main programme failed. The on off - switch failed. We are very disappointed as the very 1st dishwasher we had from Phillips lasted for ages and we only replaced it because we moved house and had a new kitchen. Very unhappy. If you want to replace the baskets you will have paid for almost a new machine.

I have a washing machine and it has PCB malfunction. The repair technician visited 9 days ago and ordered the parts from Bosch. Since Bosch has monopoly of the repair services, the parts are not available in open market. Hence no one except for the Bosch can repair the machine. Now I have to rely on Bosch to fix the machine at a cost dictated by Bosch. It has already been 15 days my washing machine is not working. When called Bosch customer care, they are totally unaware of the status of the parts delivery. This is going to be my last purchase of a Bosch appliance. Really disappointed and unexpectedly fooled by such a big brand name.

After cooking a pot roast I accidentally got pan drippings on the oven door. I wiped them up and closed the oven door and found that drippings poured inside and became trapped between the glass. This is a minor incident and I cant find anyone to help. The manufacturer had no advise on how to solve this. I called various appliance repair services and no one will help.

I purchased the Bosch Axxis stackable washer and dryer in late 2008 to fit in my kitchen closet. June 2014, started to have problems with it making noises while spinning and then it got louder and finally stopped spinning. I contacted Bosch Customer Service who referred me to service repair but did not offer me a good explanation or offer to refund anything for the unit to be broken after approximately 6 years of use and I am the only person using it.The stackable unit cost me over $2,000 and now the washer needs to be replaced because the repair costs are over $900.00. This is disgraceful! Now, I have to figure out how to find a new 24-inch washer that will fit my Bosch dryer on top because I will never buy another Bosch anything! It is a piece of garbage.

Great unit, top is gas, oven is electric, the oven is a convection oven, with many other choices to use, it is the best unit we have ever owned, it bakes, broils, control panel is easy to use and it maintains temp accurately, it also came with a baking and convection guide. I would recommend this unit to anyone.

Was told by salesperson at Lowes in Longview that the Bosch Dishwasher #SHe53tf2ud02 FD9503003422 was the best to buy. Was purchased for $796.41 in May 4th. 2015 at Lowes in Longview. From the start we could not dry dishes in the machine. Asked for service man to look at it to see why it would not dry dishes. We were told by service rep. that it was not designed to dry dishes. Went back to sales department at Lowes and were told that it was too bad but we purchased a dishwasher that didnt dry dishes. No recourse what so ever. So, since owning it our dishes are now etched and the washer stinks up the kitchen and make it smell like a moldy swamp. We are removing the crappy dishwasher and replacing it with a 219.00 Frigidaire like the one we took out. Dont buy Bosch from Lowes or anywhere else.

This is the first oven I have had in years that holds it temp at the correct one, cleans like a dream and works the way I wish all my appliances worked. The interior is large enough for all of my large roasters which makes it easy to use.

We purchased our Bosch refrigerator two years ago at a higher price than other comparable Fridge. We purchased it because of the excellent reputation. The gallon milk door tray broke after 2 years of use. I called Bosch customer services about it. They will not replace it because it is beyond the warranty period. My prior refrigerator uses different type of plastic and it is thicker. It lasted 20 years without problem. They need to design the product of looks and reliability. I was a plant manager. My experience has taught me the product quality and reliability are the most important factors in keeping customers. Bosch manager need to stand behind their product. I would not buy a Bosch refrigerator again.

Wonderful Machine. Much superior to the Bosch Axxis we replaced. Cleaner clothes, easier navigation, more program options (temperature, rinses, prewash) compact, quiet! Hope it lasts longer. Very satisfied. Highly recommend it.

Bosch is known for being quiet. That is very important in homes with open floor plans. I have a large center island where the back of the dishwasher is facing a living space. Because it is only about 58 db, it is practically impossible to hear it running. Furthermore, the end of cycle chime is necessary to know when to empty it. The soil sensor seems to work quite well as it will only run as long as there are soiled dishes. The water temperature gets quite hot, so I know unwanted bacteria is eliminated. Dishes always come out squeaky clean. I love the half load cycle and use it frequently. The energy and water usage is very low. I think that most people who own dishwashers think that the whole unit fills with water each time they run a cycle, and so they are reluctant to run the dishwasher. Many folks, unknowingly, use MORE water by doing dishes by hand than they would have done if they had put them on the proper cycle in the dishwasher. If the owner would read the specifications of actual water usage, they would be surprised how little water a full load uses in comparison to rinsing dishes before placing them in. I also like the fact that I can put delicate items, such as crystal and fine china, and know that nothing is going to come out damaged or cracked. The size of most regular household units will fit into a standard 24 wide lower cabinet. I also think the capacity and overall arrangement of the racks gives quite a bit of flexibility, as no two loads contain the same collection of dishes to be washed to be washed at the same time. This particular unit has a very low-profile handle and doesnt interfere with todays contemporary, clean lines in the kitchen. The handle is sturdy and feels secure. My unit is a nice grade of stainless steel, not a thin gauge that would tend to dent easily. The interior is also a food-grade stainless steel that doesnt collect unwanted odors or corrosion from the soap. If you opt for Bosch, you dont have to get a really expensive, high-end model since they are all extremely quiet and easy to use. Bosch also, in my opinion, exudes an element of high quality, even if its a low-end model. Generally, the higher end machines have options and features that most owners rarely use. I believe that Bosch is a good choice for a discriminating buyer who doesnt necessarily have a huge budget, but wants a beautiful, efficient machine that will last a long time. It is a work-horse that will bring compliments from friends and family for years to come as they have a 25 year warranty on their products.

I have had 6 repairs on my bosch dishwasher in 4 years. The management does not stand behind their product. Do not be fooled. This is not a high end reliable company. Stay away.

Bosch service tech discovered a manufacturers defect in my new dishwasher model number SHEM63W55N. My dealer submitted the request to replace immediately. The RA paperwork took 7 weeks. After spending the morning on the phone with the seller, I was told this model is not available. When I called Bosch, the customer service informed me that they have closed the issue and that they are done. No suggestions or offers to correct the issue and no apology for their delays. I have to hope that the seller will do what is necessary to correct the issue. Would have expected better and more compassion from their customer service people. I do not recommend Bosch if you want good customer service!

The tumble dryer was not working properly, not drying the container button kept flashing even though the container was not even a quarter full, and then the handle broke. We call Bosch with the same problem (under warranty) months ago and the engineer said that he could find a fault - he admitted that the handle (top) was broken but did nothing about both problems. Today, we had an engineer coming and all he wanted first was his call charge. He refused to look at it and did not have a spare handle to change despite our phone call to make sure we wont waste time on this. We refused to pay because when weve spoken to Bosch we said that this was an existing problem, and of course now our warranty had run out. Weve spoken to a Supervisor and said they could not do anything and could not find our previous call and existing problem. Very angry with them. All our appliances are from Bosch. WE WILL NOT BE BUYING FROM BOSCH ANYMORE AND WILL PASS ON THE BAD EXPERIENCE WE HAD TO EVERYBODY. Do not buy from Bosch, they will try to rip you off like us once a problem arises. They wait until the warranty runs out to make you pay whatever they can.

BOSCH SLIDE IN ELECTRIC RANGE. First off the Bosch range is beautiful. It can be described as understated elegance. The range is designed to seamlessly fit into the kitchen range opening without side gaps. No more dripping down the oven sides! The front detail which slightly covers the countertop edge makes it appear custom to our kitchen. But, the best part is how it cooks! Other reviewers complain about the “loud” convection oven fan. Well, if that fan is “loud” my hearing must be shot. The Whirlpool convection microwave which sits above my Bosch Range, is 3 times louder. The Bosch convection oven is very quiet in comparison.Since receiving my Bosch range I have used several cooking modes with great success: bake, multi bake, convection roast and convection bake. The oven is so well designed and insulated that all my dishes on the different modes were evenly cooked and delicious. The cooktop also performed. I have tried all the burners and even the warm feature. Alas, I have yet to use the warming drawer. However, based on everything else I tried, I am confident that the warming drawer will be fantastic.I recommend you read the oven instructions to get the most out of this beautiful range. When using the cooktop be careful not to slide pots and pans over the burners. Make sure the outside of all pots and pans are clean, dry, and flat. This will save the glass cooktop from scratches. And note, all glass cooktops are susceptible to scratches. The Bosch Instruction Manual also gives cookware tips which are worth trying. I bought flat cookie sheets (no sides) as suggested by Bosch. My cookies came out of the oven perfect and delicious.When shopping for a new range don’t overlook this Bosch appliance. However, be aware you must carefully measure your oven opening to get a great, custom fit. If you are building a new kitchen, request your contractor build the space to perfectly accommodate your new range. You will love the look and love your new Bosch Range! Oh and did I mention the stainless steel resists fingerprints? Just one more reason why I love my new range!

It doesnt dry plastic and its hard to fit non-standard dishes like Tupperware containers. It would help if the spaces to put things were more adjustable, and a rinse and hold cycle would be nice. Also, the appliance should give a warning if something is preventing either of the arms from spinning,

The Bosch is the quietest dishwasher weve owned. It cleans effectively and spaces are identified for dishes/glasses. Run time is ~ two hours.

I have had a Bosch microwave oven for a year and a half. In that time, it has broken down twice! The first time, Bosch repaired under warranty with no problems. The second complaint, they set up a warranty service call a week out from my reporting it failed. Repair date came and went. They said they were overbooked, but would be happy to put us on the list in a week from now. I asked to be put next in line and they said, We cant inconvenience our customers like that. Im not sure what that makes me! We paid a lot of money for that microwave! I will never buy another Bosch product and will discourage everyone I know from purchasing a Bosch!

We bought the TOP of the line SHEM78WH5N dishwasher thinking that it is Bosch what could go wrong? Since day 1, this dishwasher has had the SAME issue, it drains at the beginning on the cycle and then mid cycle ALWAYS gives the same issue “error: cannot drain”. Customer service kept just pushing us until warranty is over and now say, Sorry we cannot help. Extremely terrible experience for a $2000 dishwasher.

We purchased our Bosch dishwasher from Sears and not from a big box store to ensure internal component quality. From a performance and value perspective the Bosch 800 series dishwasher exceeded our expectations. No matter the grime the washer get things spotless, is quite efficient from an electricity standpoint and whisper quiet. 2 years after purchase I still need to listen intently to ensure the unit is filling up with water. Exceptional quality in terms of parts and the internal mechanism.

In 2002 we purchased a Bosch dishwasher which we couldnt be happier with. At the same time we were talked into purchasing a Bosch oven which I have never liked. Temperature has always been uneven and I have needed to be sure to turn dishes during baking to cook evenly, especially baked cookies, pies and cakes. Recently, after broiling a meal, the oven just quit. The only thing working was the clock and timer. Authorized Sears service repair came out and had a lot of trouble figuring out the design schematic in the first place. He finally found a broken selector switch but was told the appliance and all repair parts have been discontinued and is unable to be repaired. An e-mail from Bosch replying to my complaint simply reiterated that the oven has been discontinued and to try ordering from discontinued parts websites. No offer to compensate or assist in locating the part, which I have been unable to find on my own. Now our home has been sold and the buyers are requesting we replace the oven, forcing us to spend upwards of $1,000 on an oven we wont be using! Buyers beware of Bosch. Customer service is useless to say the least.

Dishwasher cleans very well. I never prewash my dishes. It is quiet also. I am very pleased with it. Sometimes I overload it but it still gets all the dishes and pots and pans clean. I have had no issues and it is 10 years old now.

The first time we had Bosch out for a recall issue with the door. They repaired it and re installed the dishwasher crooked and out of level. I called and was told they can schedule it for a few days later. I DID not want to take another day off work so I dealt with it myself. It was a pain! I called them a week ago re draining issues and had to wait a week for them to come out. I received an e mail from them telling me they would call the day before or the morning of the service call to narrow the time slot down a bit. This made me happy. No call yesterday or early this morning. I called them and they said they would check into it and call back. They called back and told me the service guy hurt himself and was not coming. They said not to worry, they can have someone out in a few days. This would be a second day I would have to take off work, I could have purchased another new dishwasher for the 2 days I need to take off. Do not buy Bosch appliances, terrible appliances and worse service.UPDATED ON 11/02/2015: On Oct 6th I sent in a review about how bad Bosch dishwashers are and the service was even worse. Since then they sent a service tech from an outside organization out and the service person said the line was clogged, not a dishwasher problem. I asked why the dishwasher just stopped mid cycle and would not go any further including pumping water out. He said to get rid of the air gap loop the hose up and connect it directly to the disposal and all will be fine. I did as he said and not only is it against the national code, but all is not fine. The Bosch people do not respond to my emails. DO NOT BUY BOSCH PRODUCTS UNLESS YOU ARE A **. There are many similar complaints about Bosch and their products.

I bought a Bosch Dishwasher model Avantixx SMS53A02GB/01 three years ago. After three years used only for domestic purposes i.e. once a day, the machine started leaking water on the bottom side. Following the heating system broke down and the Bosch engineer suggested not to repair the machine as it will have costed more than the actual value. How can a RELIABLE manufacturer like Bosch produce a bad product like the Avantixx and also charge you £100 for letting you know that it has broken down beyond repair in just three years? Shame on them. I will not advise anyone to buy one of their dishwasher machine.

Bosch makes the finest dishwashers. They are quite, efficient and long lasting. Simple to use and the sanitize feature is a plus. The dishwasher is so quite that you hardly realize that the machine is on. While it does not have the dry feature, the sanitize feature leaves the dishes clean.

I purchased a Bosch gas stove and dishwasher 18 months ago as part of a home remodeling project. Within weeks of installation the symbols on the stove knobs indicating what burner they corresponded to had virtually worn away. I had the plate replaced and within a few months they had worn away again. I have used no cleaning product on the stove other than stainless steel cleaner - now I just live with the fact that people have to figure out what burner theyre turning on by trial and error. Within months the electrical components of the oven also began to malfunction. The oven would preheat but if it were left on for a while (while cooking Thanksgiving dinner, for instance - yes, that happened) the oven would spontaneously go dead - the digital display as well as the heating element. Switching off the circuit breaker and turning it back on again did nothing. I had the circuit board replaced (it was still under warranty) and a few weeks later the same thing happened (again, during a party when I was doing a lot of cooking). Long story short, it took 6 months and several service calls to resolve the problem. Now the oven works but the clock loses hours almost daily - I have to constantly re-set it. (Again, I just live with this - apparently having a stove clock that works is too much to ask.) The dishwasher has been just as bad. A wine glass apparently broke during a washing cycle and a 1 shard of glass got through the filter and into the pump. (Like this has never happened before in anyones kitchen? The filter system underneath the dish rack should be designed to prevent hard objects like a piece of glass from getting into the pump.) The dishwasher is 18 months old. I just spent $250 dollars for a new pump. I will never, ever buy a Bosch appliance again. I had a Frigidaire dishwasher in my old house and never had a service call in 10 years. For supposedly higher-end appliances, Boschs engineering and attention to detail is absolutely pathetic. I would give them a 0 for reliability. The local appliance outlet I bought these from has been extremely prompt about coming to my home for service calls, and very apologetic about my complaints. I dont blame them - I place the blame entirely on the poor quality of the appliances themselves.

We called Bosch when our 2 1/2 year old dishwasher broke. Their service dept. had a 2 week wait so they recommended authorized service providers with Mr. Appliance at the top of the list. We called Mr. Appliance and told them of the error code displayed and requested service for a broken drain pump. They came, charged us $170 and didnt bring the part. Then they sent a $600 quote to fix the unit. I called Bosch because at this point I could buy a new dishwasher. After some back and forth they offered to pay for the part and Id pay for the labor. Mr. Appliance hadnt broken out the quote, Bosch said the part was $36. Bosch offered to call Mr. Appliance which they did but to no avail. Still a $600 job.Bosch charges a set fee ($129) then another $30 per 15 minutes. They had no information about how long it should take to install the part. They offered me 2 additional authorized repair companies. One was out of business and the other had horrendous reviews. I called an unauthorized company in my neighborhood with excellent reviews and they will do the job for $198 plus the part. Bosch refused to sell me the part or sell it to the unauthorized repair company.First of all, the unit should not break after 2 years of use by empty nesters who barely use the dishwasher. They should make a better quality product and stand by their brand with more than a free part. Secondly, Bosch needs to review their requirements for authorizing repair companies. They should consider pricing and reviews to hold these companies accountable in exchange for giving them so much business. It should not cost more than the price of a new unit to replace a common part. I will not buy another Bosch!

We purchased a Bosch Dishwasher on 4-27-2014 from Sears; at which time Bosch had a rebate (Offer # 781-34) of $150.00 Install Reward. We sent the rebate in on the following day. It said that we would received rebate within 8 to 10 weeks. We waited until about 7 weeks and then called the 800# on the form to check on the status of the rebate and were told that they didnt have any record of it yet and should call back in 2 weeks. Called back 2 weeks later and talked to a man that said for some odd reason it must have been lost. We asked him if that meant that we lost out on our $150.00 rebate and he said, No, just resend it, but that we would just have to wait another 8 to 10 weeks. Now we received a postcard stating that the request was not postmarked within the time frame stated on the rebate form. We called the rebate center and explained the situation and they said that the 2 times that we called there were never reported so they were sorry but we lost our rebate. This we feel is totally not our fault. We sent the rebate on time. They should have created an account on us the first time we called. The rebate offer is what made us buy the Bosch in the first place. It was to pay for the installation fee. We talked to a supervisor at the rebate center and she told us that the man that told us to resend the papers to them should have given us a different address to send them to. I asked her for that different address and that I would resend them for the 3rd time and she said that it was too late now because the rebate was over. This is really ridiculous. We have searched on line and found that we are not the only ones this has happened to. What is actually happening with these rebates that people like us are suppose to be getting but arent? We are very disgusted in this whole situation and in the way the rebate center for Bosch is run. They need to train the people hired there to do their jobs. We are not upset with the actual people that are answering the phone but the ones that are higher up doing the hiring and training. Went higher up and talked to a person from Bosch and they said that the rebates are all handled by the rebate center and that this was out of their hands.

Purchased dual oven for remodel. After using the cleaning feature for the first time, the upper unit would not heat. This product problem was noted online. Bosch rep was not helpful and basically said call a service technician.

I moved into a condo last April and the drum is already broken on the dryer. Theres clearly no user error involved, but Bosch is charging me $400 to fix it because they only support their products for 12 months. Its very likely that the drum was already cracked in the first 12 months and even if it wasnt, I advise people to avoid any company that refuses to stand behind their products. Run from Bosch!

After having the Bosch washer for 16 months, the hot water wash no longer works. I called Bosch and was told the washer was out of warranty and nothing can be done. I found out the problem is the control board which you can buy for $274. What a deal. Now, the softener no longer goes into the washer. What do you expect for a $1000 something to work?

Nine months ago, we renovated our kitchen which included purchase of a Bosch dishwasher, SHX4AT75UC/14. I read about this dishwasher on the Consumer Report website. I couldnt disagree any more with CR. This dishwasher does a terrible job in cleaning dishes. There is almost always food residue on cups and silverware. I use a brand name soap and regularly fill the rinse agent reservoir. Bosch advertises this machine as a quiet. Its no more quiet than any dishwasher Ive ever had. Steer clear of Bosch - I will never purchase anything from this company again.

Nice but not that nice. My salesman very highly suggested this dishwasher so I bought it for $900. The good? Its very good looking. The bad? I do not find it any better than a $500 dishwasher from GE. Its quiet but not silent. It seems to clean dishes fine but it will not dry them no matter what you try. I live in a very very dry part of the country and no matter how much or how little I load this machine up with... and select Extra Dry when I open the dishwasher in the morning after running at night... not only are the dishes and cups still wet but so is the inside of the dishwasher. So, whats the point of having controls to select dryness? Oh, the (3) not 4 legs are plastic and all 3 of them broke off when I tried to slide the dishwasher. Great huh? Funny, I know steel legs may cost another $5 but I dont remember arguing with the salesperson about $5. so why not raise the price by $5. and get rid of the cheap cheap cheap plastic legs. My brand new $900 dishwasher now sits on wooden blocks... Great idea... Plastic legs.

Model # B22CS80SNS/01 - First catastrophic failure of fridge in 2013 resulting in over $700 loss of foodstuff. Case **. Replaced ice-maker in mid-2017. Second catastrophic failure in Thanksgiving Week 2017 with over $1000 loss of food products. Case **. Contacted Bosch and was promised that they would schedule a diagnostic check on the appliance. NOTHING has been done three (3) days later. Representative Ishtiaq ** actually DECLARED TO ME THAT THE FRIDGE WAS APPROACHING ITS USEFUL LIFE OF SEVEN (7) - YES, 7 YEARS! Im now getting ready to dispose of the dishwasher. I cannot afford a $1700 fridge every 7 years and a $600 dishwasher every 4 years. Not to mention the loss of food products and having to put up with the lies and poor Bosch customer service. You have been warned.

I have a stainless Bosch model SHX43R55uc/64 and it STINKS like no other even cheap dishwasher I have ever owned in my entire life!! I am looking to replace it due to the SMELL, it cleans the dishes well but the smell in the unit after the wash is enough to choke a sanitary worker. It smells like dead animals. I take a turkey baster and remove about 4 full basters full of water out of the bottom below the filter that if left there gets putrid, then put some bleach in it but fear that my dishes are being washed with bleach. I had a repair man out and he said, Nothing you can do about it thats the way it was designed!

$600 dollars to repair a 3 year old BOSCH washing machine not covered under warranty. The part that regulates the motor went and the part is $399. Customer service said they needed my purchase receipt and diagnosis and they would get back to me. After a number of emails and phone calls BOSCH will not cover a penny. BOSCH does not stand behind their product. I just bought a LG washer, never buying a Bosch product again.

We had ordered three appliances from Bosch all of which were the black stainless 800 series (the gas range, refrigerator & dishwasher). Both the refrigerator and the range came had a problem. The refrigerator has such a heavy lean on our level floors that even the adjustable legs couldn’t extend down 2” to make it level. We had called Bosch and as requested had a third party arranged by Bosch to inspect, which concluded that it needed to be replaced. We then waited 2 months for customer service to produce a code for reordering, during this time we did not have a fridge. We spoke to numerous customer service reps. At which point had an urgent request of the manager(who was the one responsible to place the reorder code on the product) but the manager could not return this request until 2 months later.The customer service reps. Would tell you one thing then another completely opposite until I had recorded it so that the rep could listen to what was said. Once the new item arrived, upon delivery they noticed that the doors were all finished in different finishes. The bottom freezer door was a different finish then the upper doors and the handles were different from the upper and lower doors.(Quality inspection?) So naturally they needed to replace all the doors off of the unit. These two refrigerator somehow passed quality inspection?!? And it was not just that item, our range had arrived with a bronze coloured vent piece that completely didn’t match their black stainless steel and the rep. Had agreed that they don’t know why it was like that...When I told them of this and they asked for the item info on the inside of the unit (with the rep on the phone) I opened the oven door to find a large 8” piece of bent metal with insulation exposed in the interior of our “quality inspected” range! The third party had to write an inspection report on this too even though it was clear as day that this was a safety issue/ and that this item clearly was not inspected. This item as well took 2 months for replacement., it too fell on the shoulders of customer service manager who could not produce a reorder code until 2 months later. And we did not have our range or refrigerator at this time seeing as their customer service team reassured me on 4 separate times that it would be 5-7 days for processing.I would never wish upon anyone to have to go through what we did with Bosch. Months and months of phone calls, and no appliances for months, and how we have been treated. We thought we were buying quality products with a company that could offer customer service. This was not the case. Please do yourself a favour and buy from a company that you can trust. BOSCH is not that company. And No Bosch has not figured out why they have a bronze vent piece on their black stainless steel range and the replacement range arrived with the same bronze vent piece. But at least the insulation was not visible this time. Buy quality inspected appliance from anyone but Bosch!

My dishwasher was damaged during a lightning storm. I initially contacted customer service who gave advice, which made no sense (add rinse agent??). Called their local service rep. Service rep contacted their tech department upon arrival at my home & was advised regarding what part to order. Service rep returned, installed part, didnt work. Rep contacted their tech dept. again and was told that was the wrong part & to order another. I had to pay for the wrong part & service call to install it. Service rep installed 2nd part, didnt work, returned it. Service rep came again & installed replacement part, didnt work. Service rep took my dishwasher to his shop and worked on it. After 4 months, without a dishwasher, and a final bill of just under $500, my dishwasher still does not perform at 100% capacity. Contacted Bosch to at least be reimbursed for the wrong part & service call to install it and they said, Turn it in to your home owners insurance company.

Best dishwasher I have ever had. Gets everything super clean. I am so glad I purchased it. Consumer Reports recommend the product! It gets dried cheese cleaned off plates after making nachos. Super efficient and dries dishes well. Super quiet too!

I have been using Bosch Dishwashers since 1986. I purchased my first Bosch Dishwasher while living in Rauenberg Germany. Had no problem with the machine. On my return to Canada in 1993 I kept the machine, had to have a 220 line installed in house to use machine. In 2013 decided to buy another Bosch machine. I quickly found out there is a difference in quality of machines made in Germany than the ones in North America. I have had nothing but problems with my new Bosch Model SHE3ARF2UC/08 SilencePlus 50 dBA. Every month once or twice a month the machine would not drain. Saying blockage of drain. Dishes are washed off prior to been placed in machine. Problem still persisting. This is a regular problem with this machine. Time to look for another brand. Had enough of this problem. Costly.

Had a refrigerator where the ice maker never work from the day one. They asked to show them proof of purchase and I did. Called them, was told the management is going to review. Follow up with them and found out they never send report to management to make decision. Rude customer service. They hung up the phone on you and no one is above the one picks up the phone nor supervise. The customer service on the corner store is much better than Bosch customer service. I give them - not even one *.

I have booked one washing machine thru Vijay sales, Indirapuram, Ghaziabad, Uttar Pradesh, India on 9th March 2018. And was committed a delivery date maximum by 19th March 2018 by Bosch representative Mr. Alok ** but till 25th March I have not received my booked product and instead of providing my machine he I asking me to take refund and also on said date he has misbehave with me. 1. Request you to give me my booked product. 2. Is this is a way your representative treat your customers. 3. I have said him that I will escalate this matter then his response was that this will not at all help me by writing to anyone. 4. Worried about my decision of buying Bosch machine... While selling if I am getting this type of service then what will happen in future. Seeking your positive response with solution on priority. A what action to your employee who is spoiling the reputation of No.1 BRAND.

From the first day of unwrapping the dishwasher it had an awkward smell. After initiating use the smell worsened which led me to calling Bosch since it was under warranty, I explained that there was a really bad smell and while cleaning the filter notice that a small amount of water remained after each use. I assumed there was a drainage problem hence keeping water which would cause the smell.The customer rep was rude from the beginning and initially told me there was nothing they could do, after hashing it out she confirmed it was under warranty and scheduled a technician to come out. The tech checked it said it was running perfectly and that it is normal for a small amount of water to remain at the bottom. He told me to use liquid instead of powder or the small pacs. I have bought dishwasher cleaner, rinsed it with vinegar, Clorox and still it smells awful. I have another home and many friends with dishwashers and despite any reason they do not smell as much as mine... I am so unhappy. I hate using it, secondly it does not clean well. I am going to try to inquire about a refund. I will never buy a Bosch product of any kind for any of my homes. My Bosch dishwasher was purchased from Best Buy.

I have had to pay for 6 service calls on a Bosh washer which I researched and everyone has the same problem as I have with there washer. I refuse to put another penny in this lemon! Please help me.

Bought a Bosch dishwasher. Found what I wanted and went to Lowes. Made it clear I didnt want the third rack. Said I couldnt get the one I wanted in white, it only came in stainless steel so we went up a model. Looked it up and said I couldnt get that one in white so we went up another model. So they delivered and installed it and when I looked it had a third rack. We use tall glasses and I am use to my Maytag having room for tall glasses and big cookie sheets and even gallon jugs. They dont fit so everything but glasses get washed by hand. Sorry its quiet, new so no problems but doing dishes by hand.

My father purchased a Bosch tankless water heater about 18 months ago. He had a professional plumber install the tank to the specifications that the factory mandates. The unit never did work properly. After hours on the phone with tech support listening to every reason in the book why it wasn't "their" fault , and hundreds if not thousands of dollars spent on a plumber they still will not honor their warranty and replace the unit. The problem with the unit is that whenever you turn on the cold water to make the water warm instead of scalding, the heater shuts off completely leaving you with ice cold water. The factory techs tell us that there is not enough water coming into the unit. Ok easy fix right "just tell us how much water is required". O wait the "tech" isn't allowed to suggest anything like that. My father is so frustrated he wants to take the unit outside and shoot it with a rifle. If there is a class action we want in!!!!!! Bosch aquastar gwh1600 garbage

I would vote a bit higher. The dishwasher works OK but the outside stainless steel door has horrible dark gray marks coming out all over it. Some folks may not care what the outside looks like, not for the price of this dishwasher not holding up a year is ridiculous. I have a Whirlpool refrigerator that is 6 years old and no marks at all. I called and Bosch would charge starting off around $200 to just come out to fix. Nope never buy a Bosch if you care how long the product appearance will last.

Quiet, you do not realize its on! Love the dishwasher. I have never owned a Bosch before, they are expensive but worth it! Would highly recommend this brand!

When researching new appliances, all the reviews seemed to be negative, regardless of manufacturer. It seemed that nobody posted positive reviews. I bought all four Bosch appliances in March 2017 and had a problem with the refrigerator dripping water inside the box which had pooled under the pull-out chiller drawer. I called the Bosch people and they immediately set up an appointment with an independent local appliance repair service. The tech came out the next day, took everything inside the refrigerator apart and contacted Bosch Techs by phone to determine the required fix. After he was done and had put everything back together, I asked what if that didnt solve the problem and he replied that I would probably get a new refrigerator. The next day it was clear the leaking wasnt fixed. I called the repair guy and he immediately started a Claim, and gave me the claim number they would send to Bosch, and a phone number for me to contact Bosch. I talked with a very nice Customer Service lady at Bosch and they emailed me a claim form to complete. I was not able to complete it immediately but took the form to the local post office to mail about five days later. When I got home from the post office, the phone rang and it was the Bosch representative confirming that they had already ordered a new refrigerator and a local installer would contact me once the unit was received. About a week later, their installers came out, removed the old refrigerator and totally set up the new one. When they left there wasnt a trace they had been there and the refrigerator was completely set up. So, I may be in the minority on these Reviews but my Bosch appliances work just fine, the Customer Service people are absolutely delightful to work with and they stood behind their product 100%. I couldnt be happier and think potential customers who study the reviews need to see a positive experience among all the negative reviews.